User Manual for Vendors - Replacement Parts Pros
Contents
1. veils Most Ordered Products Limit By Reporting Orders Status barre retard Sprayer Assembly rp46751 Products Snapshot Signature 440 wf Aerator rpl8508 Orders By Store Soap Dispenser rp44651 Tub Spout Pull Up Diverter rp48690 O Ring rp40516 Bayonet Ring rp40513 Wand Assembly rp44652 Showerhead rp4e686 Aerator rp18508 Lit Rod rp6146 Aerator rp48112 Hose Assembly rp44647 Mut rp21945 Signature 440 wf Spray and Hose Assembly rp39345 Classic 100 110 400 Aerator rp330 Handle Assembly rp48117 Classic S22 wf Arrow Button rpls442 Classic S22 wt Button rpl7446 Leland 14478 Handle Assembly h778 Signature 470 Wand Assembly rp32542 Displaying 1 to 20 of 577 products lt lt Page Ee v of 29 gt gt If you need to view the frequent items ordered this report meets that need Region A displays the total quantity ordered per item on our system This information can be limited to a range of pervious days in order to make the data more relevant Please note that the results are controlled near the bottom of the each page Retrieving amp Processing Orders Continued Products Snapshot Report The Inventory Snapshot report contains all relevant information about your products When reviewing your inventory or verifying availability on the portal this is the report that one should use Status ACTIVE Model Option Fini2. Online Catalog p Adminiztsten ogor Vendors Vendor Orders Status Report Reporting B Orders Status Products Ordered Products Snapshot Orders By Store A This region contains site navigation links B Navigation box of the site C This section holds the content of each page This could contain reports processing information or product information Troubleshooting m Ws Q can t locate or remember my password A Email to support readysetsales com the business email address and account holder s full name The password will be resent to the original account holders email address Q I know user name and password but the site still refuses to allow me to login A Check that the http www replacementpartspros com catalog admin index php is the site address When entering information onto the login screen please be aware that the username and password is case sensitive This information should be entered in as given on the account creation notification email Retrieving amp Processing Orders Reporting Options How to retrieve useful data stored and available on the portal In the Manufacturers portal you have several reporting options to chose from Each customer report provides useful data that will help to measure key statistics Reporting is currently available on the portal which measures the progress of your customer service team in process orders list items by total quantity ordered o
3. Business Phone Business Email Address Business Name Business Address Accessing the Site Accessing the site can be accomplished on any computer with internet access We recommend viewing the site with For the best view we either Microsoft Internet Explorer 5 recommend setting your iit e Mozilla s Firefox 2 0 or in newer versions screen resolution at 1024 by 768 or above of those browsers for best display results Accessing the Manufacturers Portal Continued 1 Open your web browser of choice and in the address bar enter in the address www replacementpartspros com catalog adm in index php Doing so correctly will display the page containing the login screen below E Replacement Parts Pros Microsoft Internet Explorer aA cd i File Edit View Favorites Tools Help Q sex X X x E A JO search J Favorites amp 2 as E mm i En rel D 33 Address El http www replacementpartspros com catalogjindex php x Go Links i A gen a R F he Replacement Parts Pros Administration The Replacement Parts Pros Software Update Completed We would like to thank everyone for their patience during our upgrade over the last 24 hours There will continue to be improvements and fixes during this week as we complete our upgrade process Please continue to check back for added features and updates frequently The Replacement Parts Pros Ready Set Sales Team The Replacement Parts Pros is an innov
4. Q h e b ga oplacementPartsPres com Copyright 2007 2008 Ready Set Sales LLC Introduction A brief overview of the replacementpartspros com program and topics covered within this Manufacturer s Manual This vendor s manual is intended for use by those who are enrolled in the ReplacementPartsPros com RPP program The RPP program is a method created by Ready Set Sales to simply allow for error free ordering of components and subcomponents of products Although the primary essence of the program is simple the applications are wide ranging The benefits of this system result in significant improvements vstore displays vordering processes vreporting vreduction of operation costs vshipping vreclamation of damaged items Accessing the Manufacturers Portal aG A step by step guide to accessing the Manufacturers Portal at ReplacementPartsPros com The next pages are devoted to instructing you on how to obtain logins for your company log into the manufacturers portal and process orders Common issues that often arise and their solutions are also covered in this section of the manual Requesting a Login Upon enrollment into RPP login information is assigned as part of the initial process If you wish to request additional accounts for the manufacturers portal please send the requested information below about the new account holder to the email address support replacementpartspros com Full Name
5. User Manual for Vendors P SiecementPartsPros 60 Copyright 2007 2008 Ready Set Sales LLC RPP is an innovative program allowing retailers and vendors to streamline their replacement parts POP material and literature replenishment program Ready Set Sales 1506 Elmhurst Road Elk Grove Village IL 60007 www replacementpartspros com February 08 v2 Table of Contents ITP OC Ulei el a PATEE EE N E p 3 Accessing the Manufacturers Portal sseseeseeseeceeceecescesceseee p 4 6 Requesting a LOGIN ccscawecccantsoen iene ersinvcusas as scene ener aeanortaceonseaee p 4 Accessing he OWS ccicorcestecea cvs iddi Ore n E EENET stanetesadiews os p 5 The Portals interface sseessoceecsoceecsooeeesoseeecsoeeessseeeseseee p 7 8 The initial menu page The content pages Troubleshooting Common Issues ceccesceccescecceccecccccsccscceceeees p 8 Retrieving and Processing Orders ccecccccccccccceccecccccccecess p 9 13 Order Status Report ssseessseeecosessceesoseeccocesseeesoceesseesso o p 9 10 Product Ordered Report ssessssosssssocesscosecscocecscoseeesoseeesoo p 11 Product Snapshot Report sssssssosesscoceeccocececoceeesoseeesoseeesoo p 12 Orders by Store Report sssesseeesscesscoosssoeesosessseesoceeecoseee o p 13 SHIPPING SOITIONS erer EN E EAEE EOE P 14 15 Maintain User ListS esssessseecoesscessceecoesocesseesceesosesseee p 16 18 CONAS eoan r EEE E EEE i p 19 Cay Or ty
6. ative program that provides a streamlined interface for our vendor and retail partners to streamline thier replacement parts point of purchase Authentication and literature replenishment Replacement Parts Pros eremm A comprehensive ordering vehicle for E mail Address Missing parts from RTV d goods Password 4 Oren e Missing parts from display models Sow Ses Point of purchase materials POD Labels Fixture sey Cards Signage oi L forgot my password Accurate and informative reporting e Order placement tracking and history e Report breakdowns by store part user or rep group e Email notification when the order is placed processed and shipped e Shipment tracking information provided with orders e Each line item is individualy tagged for a clear status on the item Profesional training and support e Download complete Vendor Store and ISS Grou See training mania I gt 2 Enter in the username and password While doing so please be aware that usernames and passwords are case sensitive Accessing the Manufacturers Portal Continued 3 A Successful login will display the following screen Ready Set Sales PUEN Getter tceckdeces better vedute Online Catalog Logoff Orders R ae John Doe Choose an action Shipped 210 Statistics Customers 203 Products 1044 Rawiane 0 af Vendors w Reporting mo Orders Categories Ord
7. ers Status The Portal s Interface Ea The pages on the site are all designed around a common layout Understanding this layout will increase the usefulness of the site and ease navigation There are only two types of interfaces on the portal This section familiarizes you with information on each region The initial Menu Page w Administration Ready Set Sales eee _ erter tihcekdeee better eduli A Logoff Orders Pending 36 Peara ae C John Doe Choose an action Shipped 210 Statistics Customers 403 B Products 1044 l Reviews O kad Vendors n 4 i Reporting EIR Orders Categories Orders Status A This region contains site navigation links The Administration link refers to the portal you are currently logged into The Online Catalog will take you to the customer login for the purchasing section of the site If you have also been set up as a customer to the site then you can login to view and purchase items In addition to those links you may also log off from here B Displays the all categories of actions a user can perform and the most used sections of that category Manufacturers can view reporting or process orders C This section displays a current summary and statistics concerning the manufacturer s company and goods on the site The Portal s Interface Continued The Content Pages Ready Set Sales better Cihcertbeeep fetter vedetta A
8. order to edit existing customers select the Users link which will bring you to the pae following page step 4 a amp SSL ference cae In order to keep your user listing current please add or delete users as needed gt SQ How to Maintain User Lists Edit your user listings az Step 4 The layout of the User section is as follows a Left navigation menu which allows for site navigation b List of users assigned to your company c Account maintenance menu d Page navigation bar e Add new user button f Edit selected user button g Search user list i atirar Users C3 genet eT ee 7 A Papeete Adkins Bk oso ree Lada jE Arial a Oya ae lee a Hiren Bah rite ee U asunt Crested O07 2007 Bangi Wawa EILA nee L Lasi Modebed Bars s Pr aski WiL a iE C tar ai gmi Bole T Laat Logon Oa Ser Door Boutes Jone salle Pie ra L Hr An i Brady Bhal MoR Ta T Bre Jenaie Cy ay Del iL Busch ale bran N sl ee i ipi figs PEU N DTA L lott Rare a ee iy CT tare oe jikri GYIN ee iL Petey irg Dg N hoe T i Di Joh Diy aa oe Wiig Bak NISTON I ee Lary ee es ar by iL Frari bi Lea nies F blsH ET a ae Sele i Galtar Pari UUNIN I Buiplepesg be Piet FE teers New User E Baga i ofa D How to Maintain User Lists Edit your user listings Step 5 The creation or amending of user information is in the form below Please note the following AuUser accounts will not be deleted b
9. r date the manufacturer rep the store and the status of each item on the order Writing the store number on the outside of each package Separating orders in poly bags with the store number written on the outside if multiple orders are being sent in the Same outer package The Benefits Eliminates confusion of which store is in need of the parts Eliminates reorders for the Same product Alerts the rep of the status of outstanding ordered items Allows the rep to keep the package sealed until visiting the store and therefore not losing the part The End Result vImproves display presentation v Lower costs v Increased sales vAllows for current display of POP How to Ship Product When shipping direct to stores label the packages using the Home Depot N approved department color codes Pantone Astrobright Xerox Color Code Paper 315p Goldenrod D24 O CC DBT Venus Violet CO Home Services 5230 Lilac Corporate i il E Lunar Blue Pastel Blue How to Maintain User Lists Edit your user listings Select the Administration link on the front page of the site Username Password Account 26 Plumbing Step 2 ne Enter your user name and password and then select the appropriate account Friday 06 July 2007 290816 requests since Sunday 02 April 2006 Ready Set Sales sori Eerie hedis derie teselite mline Catalog Logot English f Step 3 In
10. running hot Retrieving amp Processing Orders Continued Orders by Store Report As its title implies the Orders by Store report allows you to look at the history of store orders by their destination One can customize this report by varying v Customer Company Name v Store Location an item is destined for v Current shipping status of items on order v Dates orders were placed errs Orders By Stores Report Reportng n Orders Status Company all Item Status All nal Products Ordered ee a picks Products Snapshot f Faa a SERN een aE aa a ToS arog ae a a p e ma Search f Company Customer Hame Shipping Address Conner and Associates Kari Stevens Te EAS 1403 Wickford Place F27 2354 7 959 f tami_heinz nacanner com Su UG Ae ieee ea i United States Contact information Classic S22 wf Aerator Aerator Vendor Delta Vendor Delta Model 522 WF RETER ener Finish D Stainless 95 Part Usage Display Part Usage Display Signature 440 wf Red Blue Button Fender Delta Model d40 pFE Part Usage Display How to Ship Product Based upon feedback from the field regarding the packaging of Replacement Parts Pros shipments we would like to present some suggested shipping guidelines We Recommend Including a packing slip with all shipments The packing slip should reference the order number the orde
11. sh D Option Finish D flan tuaa Handle 1 Chrome No Suffix Nantes Gap Wi Adjusting RING 1 Chrome No Suffix 2 Stainless SS 2 Stainless ss a Begotten RAES Option Part Usage Par ENPRIRHO Part Usage Status Active 1 Display 9 Status Active 9 2 RT Cage 1 Display 2 RTV Cage Option Finish D Option Finish D Name Wand Assembly 1 Chrome No Suffix Name Hub Assembly 1 chrome No Suffix 2 Stainless SS 2 Stainless SS P ro u ct a n pa rt Part p rp44652 Option Part Usage Part p rp44654 Uptioni Par raga Status Active riya Status Active RA 1 Display 1 Display 2 RT Cage 2 RTV Cage n a mM es Option Finish D Option Finish D Name Escutcheon amp Gasket 1 Chrome No Suffix Name Escutcheon 1 Chrome No Suffix p 2 Stainless SS 2 Stainless SS cote ead o tion Part Usage PaE EPAPER Option Part Usage Status Active p g Status Active eee g urrent status Fora sera 2 RT Cage 2 RTV Cage Name Button Option Part Usage Name Set Screw Option Part Usage v Ordering options part toprp2oies Moila Bares patron 1 Display v P ro d u ct m a 8 Manufacturer Delta S P ro d u ct d esc ri pt on E O T GE ase 367972 v Part number or model A nie Delta Cicero pull out with soap dispenser in chorme 367420 or Brilliance Stainless 367972 2 or 4 hole installation 38 reach hose for added onvenience e Tough Clean spray face Insulated wand remains cool even when
12. ut can be deactivated by setting User Type to Inactive AStates can be entered by either the two characters order or by name in full Farge hue ohn ri i Lee Mirri E 7 rk T BF a oper ib E Wld Buch se a ee ee E hay a ameen ae m a How to Contact Us Customer Service Tech Support Sales Customer Support Support replacementpa rtspros com Sales Frank Bernard Vice President 847 378 3720 frankbernard readysetsales com owt 6 TIRA Tp ae eplacementPartsPres Com Copyright 2007 2008 Ready Set Sales LLC
13. ver a period of time displays a detailed summary of all products and components on the system and one can also view items ordered by their destination store location Before delving into how to use these reports let us first take a look at the common user interface features Orders Status Report Accessing the orders status report is as easy as clicking the Orders Status link under the reporting section of the navigation menu All reports can be accessed by finding the corresponding link under the reporting section This report tracks performance of the customer Pag eee service representatives responsible for processing orders Reporting Whether your customer service needs are handled Orders Status internally or you are an enrolled in the Ready Set Sales rerin E distribution program this report can assist in assessing Orders By Store order fulfillment The order status report displays orders and items on order by status pending processing and shipped and in a different graph to represent time periods program to date yearly quarterly and monthly Retrieving amp Processing Orders Continued Delta Orders Report Program To Date Report 09 21 2007 Itens Ordered 8449 Orderes Placed 2195 MPending Processing WShipped Delta Login Progran To Date Report 69 21 2007 g of Logins mi gt Bob Julie Toller Linstruth Retrieving amp Processing Orders Continued Products Ordered Report
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