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FRED NUHQ MOBILITY - Fred Help Centre

1. pey xmins xsdz http wwww w3 org 2001 XML5Schema Run http schemas micrasaft carm ws 2005 12 wedl contract ginis arming wzaw http www w3 org 2006 05 addresslng wsdl xmins 5oap12 http schemas xmlsaap org wsdl soap12 wl 0 http 2005 08 addressing 6 0 la 0 mins schemas xmlsoap org ws 2004 05 mex gt wed import namespace http Iecalhaost FredMobile location amp 80 wsdlzwsdl lt wedl types z gt dwt hinding names BasicHttpBinding IftaobileService tyo iD IMobileService gt zsaap bidding http schemas amlsoap org saap http Se Check if your Fred Mobility device is now working as expected If your device is still not working contact Fred Help on 1300 731 888 DEVICE TROUBLESHOOTING ERED 24 ITEMS NOT SCANNING Problems with scanning maybe caused by some of the following issues item does not have a barcode to scan item is listed in an invoice to be received but now has new Alias Barcode There is no existing item stockcard in i e item is new and was ordered over the phone item was not found Item does not have a barcode to scan To print a label 1 Login to NUHQ Search fo
2. for an item you wish to edit 8 Once complete logout of Fred Mobility and Enter Code return your device to the charger 5 Enter the Number of Labels you want print for this item and then press the ENTER key on your Fred Mobility device GENERAL OPTIONS 19 SECTION 4 SI OCKTAKING STOCKTAKE OPTIONS The Stocktaking option on your Fred Mobility device allows you to perform either a Rolling Stocktake This option allows you to perform an ad hoc stocktake This feature is not recommended if you wish to perform Stocktake Reporting Batch Stocktake This option allows for detailed reporting If you wish to perform Stocktake reporting after your stocktake use the Batch stocktake feature as it provides the most detailed analysis and reporting via Fred NUHQ 10 Tap Rolling Using Rolling Stocktake Fred Mobility To use Rolling Stocktake 1 Login to Fred Mobility using your Fred POS username and password The Fred Mobility main screen appears 9 Tap Stocktake Fred Mobility F 23 The Item Search screen is displayed Ordering General Stocktake F 11 Scan or enter an Code or Alias Logout Fred Mobility Please scan enter code for an item you wish bo stocktake Enter Code Logout STOCKTAKE OPTIONS 20 f no suitable match is found Fred Mobility displays an Error message
3. Item Mot Found ok Item not found for the code 9322111221633 suitable match is found the Item information at the last stocktake is displayed f multiple items are found Fred Mobility selects the first found item 12 Enter a new Stock Count Fred Mobility ASTROLY EFF 7 GASTROLYTE EFF 20 TAB CURRENT IRENI ok The Quantity can not be less than zero NOTE Stock Count accepts decimal values Negative values are not allowed The new value overwites the previous number 13 Tap Next to update the Stock Count for the Rolling stocktake 14 Repeat the process for all items to be updated 15 Once complete logout of Fred Mobility and return your device to the charger Performing a Batch Stocktake The Batch Stocktake feature is recommended if you wish to perform Stocktake Reporting It provides the most detailed analysis and reporting via Fred NOTE The following procedure presumes you have already created the Batch within Store Operations Manager To perform a Batch Stocktake 1 Login to Fred Mobility using your Store Operations or Fred POS username and password The Fred Mobility main screen appears 2 Tap Stocktake E Fred Mobility y Ordering General Stocktake Logout Logout Rolling The Stocktake Selection menu displays a list stocktakes with an Open status STOCKTAKING 21 4 Tapthe drop down menu and sel
4. Mobility Device Mamie TELH SERVICES IP Address 192 168 2 139 Fred Help 1300 73 1888 Back Fal Menu there is a strong signal indicator please contact Fred Help on 1300 731 888 TROUBLESHOOTING FRED MOBILITY 23 6 Inthe Run dialog enter isreset and then STEP 3 Restart the NU click OK Mobile Service Type the name of a program Folder document or Internet resource and Windows will open it For you To Restart the NU Mobile Service lisreset v 1 Goto your server computer If you have an SBS Small Business Server you 4 will need to call Fred Help on 1300 73 1888 M A black window appears to indicate services are being restarted 2 Right click on My Computer and then select Manage 7 Wait for this window to close 3 Click Services and Applications and then 8 If your device is still not working please double click Services proceed to Step 4 below Computer Management or STEP 4 Check Fred Mobility Connection Computer Management Local 3 p System Tools E Event Viewer H Shared Folders B Local Users and Groups Performance Logs and Alerts 4 Device Manager B Tt Storage xj Removable Storage 1 Go to a store computer Indexing Service Information 5e 2 Open Internet Explorer e and in the Address bar enter and go to the followi
5. item you wish to edit Enter Code GENERAL OPTIONS 15 5 Enter the New Quantity on Hand and then press ENTER on your Fred Mobility device d Fred Mobility VOLTAREN EMULGEL TUBE 20G Please enter a new Quantity On Hand for the item or hit enter to continue to the next step Current Quantity On Hand New Quantity On Hand Finish NOTE The figure entered overwrites the Current Quantity On Hand If no figure is entered the Current Quantity On Hand will be maintained 6 Repeat the process for all items to be updated 7 Once complete logout of Fred Mobility and return your device to the charger Updating Committed Quantities Quantity Committed refers to stock that has been reserved It is not counted in the Quantity Available tally To update Committed Quantities 1 Ensure that Quantity Committed is selected in the Options menu Fred Mobility x Select which options you would like to be queried For when changing item properties Item Cost Item Price Gst Status Alias Quantity On Hand Quantity Committed Quantity Available Select 4 reason code to apply to movements made From Fred Mobility No Reason Code Back ES 2 To finish tap Save SCAN 16 3 Tap Scan 4 n the Search screen scan the item or enter a code for an item you wish to scan Fred Mobility Please scan or enter a code for an item you wish to edit 5 Enter the New Committe
6. Mobility User Name Password The user name selected on the device is added to history records to allow actions to be easily audited Fred Mobility User Manne TIP To exclude users from this list go to the Store Operation Manager menu and select Cashiers Prefix user names to be excluded with zz Enter your password Fred Mobility accepts blank passwords if the cashier has been set up without a password in Store Operations or Fred POS If the CONTENTS 1 password is incorrect or missing Fred Mobility displays an error message p ok I Failed to authenticate with B NOTE After a short period of inactivity usually 5 mins the screen locks and returns to the login screen Logging out of Fred Mobility The easiest way to logout of Fred Mobility is by using the Esc key on the device or tapping the Back button from any screen you are in until you return to the Fred Mobility main screen To logout of your Fred Mobility device 1 Navigate to Fred Mobility main options screen and then tap Logout Fred Mobility Ordering General Stocktake 1 Logout Logout Fred Mobility displays a confirmation message 4 Tap OK to confirm logout Confirm Logout Are you sure you wish to logout 5 Return your Fred Mobility device to the charger MAIN FEATURES 2 Scanning items The Fred Mobility device captures a picture of the entire bar code To scan items usi
7. add to the order and press the ENTER key on your Fred Mobility device fyouinput a zero Quantity to Order the line is removed from this order code is new to this order the Quantity on This Order is displayed as zero as it was not on the original order 17 Repeat the process for all items to be added to the order 18 Once complete logout of Fred Mobility and 19 To complete your order log into Fred NUHQ return your device to the charger WORKING WITH ORDERS 8 Receiving an order This section describes how to receive Orders from suppliers or from other stores To receive orders 1 Login to Fred Mobility using your Fred POS username and password The Fred Mobility main screen appears 20 Tap Ordering Fred Mobility Se Ordering General Stocktake 8 Logout 21 Tap Receive Fred Mobility Orders 22 In the Receive screen do one of the following f Fred Mobility x Enter Invoice Number or select from ist l to recieve Supplier HOMYPED Created Jul7013 Lines 3 Enter the invoice number 24 Do one of the following Or receive items individually scan each Select from the list of displayed invoices product barcode and press the ENTER key on your Fred a 2 Mobility device MASEUR SANDALS ANKLE STRAP 4 no matching invoice number is found Fred Mobility displays an Error message Quantit
8. screen scan the item or enter a code for an item you wish to scan Fred Mobility Pease scan or enter code for an item you wish to edit Enter Code 5 Entera new Alias for the item FRED 3 Fred Mobility GASTROLYTE EFF 20 B CURRNT Please enter new Alas for the item or hit enter to continue to the next the Alias already exists Mobility displays an Error message nr Fred Mobility GASTROLYTE EFF 20 TAB B CURRNT Pe eo The dias you have entered TEM already exists Please try 93 Click to close the message and return to the Alias screen Enter a new Alias for the item Tap Next and repeat the process for all items to be updated Once complete logout of Fred Mobility and return your device to the charger Updating Quantity on Hand Quantity on Hand refers to all stock of an item including committed quantities To update Quantity on Hand 1 Ensure that Quantity on Hand is selected in the Options menu change screenshot to show only one ticked option Fred Mobility Select which options you would like to be queried for when changing item properties Item Cost Item Price Gst Status Alias Quantity On Hand Quantity Committed Quantity Available 2 To finish tap Save 3 Tap Scan 4 Scanthe item or enter a code for an item you wish to scan Fred Mobility Please scan or enter a code for an
9. CTION 2 ORDERING WORKING WITH ORDERS Ordering allows you to receive orders create new orders and edit existing orders that are still open You can also check and update the stock on hand before ordering items 4 n the Search screen scan the item or enter Creating New Orders a code to search for an item you wish to order To create new orders 8 Py Order Number 10942 1 Login to Fred Mobility using your Fred POS username and pDasswo rd Please scan or enter a code for an iten you WEN to order The Fred Mobility main screen appears eo 2 Tap Ordering Fred Mobility p 6 T Ordering General Stocktake F the code scanned or input is not found in the database Fred Mobility displays an Logout Error message The Orders screen appears B erste to ma ary tore that specified New search criteria 3 Fred Mobility Orders Receive ORDERING 5 fthe code is found the Orders screen 6 Enter the New Quantity on Hand and tap displays basic ordering information about Update or press the ENTER key on your the item Fred Mobility device to update the Quantity on Hand and return to the Quantity to Order screen 3 Fred Mobility GASTROLYTE EFF 20 TAB B CURRNT Fred Mobility Quantity On This Order 5 GASTROLYTE EFF 20 TAB B CURRNT Quantity On Hand Pack Size Quantity On This Order 5 Quantity to Order Quantit
10. ED MOBILITY This section provides troubleshooting information for Fred Mobility users who are having issues with the handheld device DEVICE TROUBLESHOOTING STEP 1 Reset Fred Mobility If your Fred Mobility device is hanging or not responding try the following A Warm Boot terminates an unresponsive application and clears the working RAM preserving both the file system and the registry To perform a warm boot 1 On your Fred Mobility device press the a ue keys simultaneously applications on Memor including will close and the device resets 2 Checkif your Fred Mobility device is now working as expected If your device is still not working Please proceed to Cold Boot A Cold Boot forces all applications to close and clears working RAM and files not resident on the persistent flash memory To perform a cold boot 1 On your Fred Mobility device press the 0 a keys simultaneously All applications on Memor including NUHQ forcibly close and the device resets 2 Checkif your Fred Mobility device is now working as expected If your device is still not working please proceed to Step 2 FRED STEP 2 Check the wireless network connection 1 From the Fred Mobility welcome screen confirm the wireless signal strength it should appear as shown in the following image 11 7 16 36 k FRED MOBILIT Y Select image above or 2 to open Fred
11. Fred Help Centre http help fred com au Email helo fred com au 8 30am 9 00pm EST Mon Fri 8 30am 5 00pm EST Sat Sun amp Public Holidays Fred IT Group Pty Ltd 20 Trenerry Crescent Abbotsford VIC 3067 T 039418 1800 F 1300 730 888 www fred com au COPYRIGHT 2012 FRED IT GROUP PRINTED IN AUSTRALIA NO PART OF THIS PUBLICATION MAY BE REPRODUCED OR UTILISED IN ANY FORM OR BY ANY MEANS ELECTRONIC OR MECHANICAL INCLUDING PHOTOCOPYING RECORDING OR BY INFORMATION STORAGE AND RETRIEVAL SYSTEM WITHOUT THE PRIOR WRITTEN PERMISSION OF FRED IT GROUP Pve
12. In the Search screen scan the item or enter a code for an item you wish to scan 25 Fred Mobility Please scan or enter a for an item you wish to edit Enter Code Tap Next to display the next screen If GST Status was selected in the Options screen Fred Mobility displays the GST Status screen Fred Mobility GASTROLYTE EFF 20 TAB B CURRANT Please enter a new GST Status for the item or hit enter to continue to the next step ltem GST Type crm GST GST GST FREE Select the appropriate Item GST Type from the drop down list Tap Next and repeat the process for all items to be updated 10 Once complete logout of Fred Mobility and return your device to the charger 6 Enter the New Item Price and press the ENTER key on your Fred Mobility device Creating Alias A Fred Mobility VOLTAREN EMULGEL TUBE 20G To create a new Alias for an item Please enter new cost for the item or hit enter ta continue ta the next T Ensure that Alias IS selected in the step Options menu Current Item Price 9 00 d Fred Mobility x New Item Price Select which options you would like to be queried For when changing item properties Item Cost Item Price Gst Status Alias Quantity On Hand Quantity Committed Quantity Available NOTE If no figure is entered the Current Item Price is maintained 2 To finish tap Save 3 Tap Scan 4 n the Search
13. NER 1 PT eee 1 Logging into Fred Mobility 1 PERI 2 2 misi erudi ped eit m T T TM 3 Numeric keypad function keys na ho asa RR edi dada 4 ORDERING 5 Working WIIN 010005 2 00 00000 5 8 5 Editino T 7 Receiving an 8 GENERAL OPTIONS 11 Se ANC LOOKUP 11 General options configuration 12 ces EAEAN sees ce op ER 13 Ghanging 00 13 Changing mem EDU IRURE 13 14 Updating Quantity on pa ARESE EARTE 15 Updating Committed 16 Updating Quantity AVallablg 7 7 0 17 Setting Restock and Reorder Points esses 17 eR 18 FRED STOCKTAKING 20 St kl ke 20 Using Rolling KG i cnincndcetinescerdesnoncetpenaxscaniinns aas ENER ANERE Opere SSE 20 Performing Batch SlOCKIAK Ss 21 TROUBLESHOOTING FRED MOBILIT Y 23 Device 23 STEP 1 Res
14. USER MANUAL FRED MOBILITY Datalogic FRED MOBILITY August 2013 Contact Fred IT Group Copyright Notice Trademark Notices Other Trademarks Head Office 03 9418 1800 Website www fred com au Fred Help Centre htips help fred com au COPYRIGHT 2012 FRED IT GROUP PRINTED IN AUSTRALIA NO PART OF THIS PUBLICATION MAY BE REPRODUCED OR UTILISED IN ANY FORM OR BY ANY MEANS ELECTRONIC OR MECHANICAL INCLUDING PHOTOCOPYING RECORDING OR BY INFORMATION STORAGE AND RETRIEVAL SYSTEM WITHOUT THE PRIOR WRITTEN PERMISSION OF FRED IT GROUP 0 Fred Pharmacy Fred Retail and Fred Services are registered trademarks of Fred IT Group PTY HP The following logos and products are trademarks of Fred IT Group HP Fred Dispense Fred Pak Fred Connect Fred POS Fred Fred NUHQ Fred Satscan Fred Help Fred Backup Fred Server Fred Shop Fred Net Fred Phone Fred EFTPOS Microsoft Microsoft NET Framework Microsoft Internet Information Services IIS Windows Windows Vista Windows 7 Windows Server 20083 and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Dual Core Quad Core Xeon Core 2 Duo and Pentium 4 are trademarks of Intel Corporation in the United States and or other countries Version 0 01 Modified 7 October 2013 Contents NUHQ MOBILITY HANDHELD SCAN
15. cktake Allows you to perform Rolling 20 Stocktakes or Batch Stocktakes Logout Logs the current user out of 2 Fred Mobility Once you have logged out return the device to the charger TABLE 2 FRED MOBILITY OPTIONS QUICK REFERENCE TABLE CONTENTS 3 Numeric keypad function keys The section below outlines the most important function keys to become familiar with in order to effectively use your new Fred Mobility Device The keypad is located on the front of the device below the screen The numeric keypad appears as shown below including a list of functions of main keys NUMERIC KEYPAD 600 FIGURE 2 NUMBERIC KEYPAD Label Button s Function A Log out of the current screen Turn device on or turn device off B Move forwards backwards upwards or downwards scroll through a Menu list browse among folder files or select functions if pressed down Ca Scan barcode data capture D Decimal point key Add a decimal point when entering values Use also as a full stop when entering comments and text E ENTER Confirm an action F Alternate numeric and alphanumeric use of the 10 numeric keys 2 Yellow modifier Press before a standard key to enable the character ES or function printed in yellow above the key H BKSP Delete a single character entered TABLE 3 MAIN NUMERIC KEYPAD FUNCTION KEYS ON THE FRED MOBILITY DEVICE MAIN FEATURES 4 SE
16. d Quantity and then press the ENTER on your Fred Mobility device Fred Mobility GASTROLYTE EFF 20 TAB B CURRNT Presse enter new Quantity Committed for the item or hit enter ta continue to the next step Current Quantity Committed New Quantity Committed NOTE The quantity entered overwrites the Current Quantity Committed If no figure is entered the Current Quantity Committed will be maintained 6 Tap Next to repeat the process for all items to be updated 7 Once complete logout of Fred Mobility and return your device to the charger Updating Quantity Available Stock on Hand tallies all stock including committed quantities To update Quantity Available 1 Ensure that Quantity Available is selected in the Options menu 3 Fred Mobility Select which options you veould I guered For when changing tem properties Alias Quantity On Hand Quantity Committed Quantity Available Restock Level Reorder Point Print Labels 2 To finish tap Save 3 Scan 4 Scan the item or enter a code for an item you wish to scan Fred Mobility Please scan or enter a code for an item you wish to edit Enter Code 5 Enter the New Quantity Available and then press ENTER on your Fred Mobility device Fred Mobility GASTROLYTE EFF 20 B CURRNT Please enter new Quantity Available for the item or hit enter to continue ta the next step Current Quant
17. ect the Stocktake Batch previously created in the Store Operations Manager A Fred Mobility Please select the stock take from Et below Only active stocktakes deplayed 2 Murneric count test Total Entries Each stockake entry is displayed with a tally of entries 5 Once you have located the desired stocktake tap Begin The Search screen is displayed 6 Inthe Search screen scan the item or enter a code for an item you wish to scan Fred Mobility Please scan or enter a code for an item you wish to edit Enter Code STOCKTAKE OPTIONS 22 fthe Code cannot be found an Error message is displayed Item Not Found ok B5 not found for the code code is found the items details are displayed 7 Enter the Stock Count and then press Enter or Next to capture the count f Fred Mobility GASTROLYTE EFF 20 TAB B CLURRNT Quantity On Hand 10 Last Stock Count 20 Last Counted On 3110772013 Enter Stack Count 1 1 1 1 NOTE Stock Count accepts decimal values Negative values are allowed and the new value is appended to the previous number 8 Repeat the process for all items to be updated 9 Once complete logout of Fred Mobility and return your device to the charger Quantities are updated when the batch is closed in the Store Operations Manager SECTION 5 TROUBLESHOOTING FR
18. ellow Press before a standard key function key to enable the character printed yellow above the key Blue Press before a standard key modifier to enable the character printed blue above the key ITEMS NOT SCANNING ERE D 26 SECTION 6 UPDATING FRED MOBILITY UPDATING FRED MOBILITY Before troubleshooting Fred Mobility ensure that the current Fred Mobility software version matches the current software version of 1 FRED Version 3 6 1 0 Loading Fred Mobility updates are released generally at the same time as NUHQ updates become available When a Fred Mobility update is available the device prompts you to update and install the latest software version To update the Fred Mobility software version Click OK at the nstallation prompt 4 x 12 09 Installing fredoffice mobile cab The previous version of Fred Health Pty Ltd Fred Mobile will be removed before the new one is installed Select OK to continue or Cancel to quit Fred Mobility will begin installing the new software er Yx x 12 10 Instaling fredoffice mobile cab Once complete Fred Mobility displays a confirmation message fredoffice mobile cab was successfully installed on your device If you need more storage space you can remove installed programs UPDATING FRED MOBILITY 27 left intentionally blank FRED HELP 1300 731 888 Local Call Cost
19. et FR EEE 23 STEP 2 Check the wireless network connection 23 STEP 3 Restart the NU Mobile Service tino tr acre er aee tolo Sea ravens 24 STEP 4 Check Fred Mobility 24 Hems Not 25 Item does not have a barcode to 25 Item is listed in an invoice to be received but now has new Alias Barcode 25 No existing item stockcard in 25 Wrong item has been delivered the 25 M TTE E Rei 25 Letters typing instead Of NUIMDE S 26 UPDATING FRED MOBILITY 27 0 7 27 cone ERED SECTION 1 NUHQ MOBILITY HANDHELD SCANNER Mobility Overview Fred Mobility is a wireless laser terminal that communicates directly with your computer from wherever you are Any tasks that you perform at the shelf face go directly into your point of sale system fast and accurately every time NUHQ Mobility allows existing stores to purchase and use Mobility devices with NUHQ as a back office application MAIN FEATURES Logging into Fred Mobility To log into Fred Mobility 1 Press F2 to open Fred Mobility The Login menu is displayed Select your user name from the User Name drop down 4 Fred
20. ity Axtailable New Quantity Avalable NOTE The figure entered overwrites the Current Quantity On Hand If no figure is entered the Current Quantity On Hand will be maintained 6 Repeat the process for all items to be updated 7 Once complete logout of Fred Mobility and return your device to the charger Setting Restock and Reorder Points To set Restock and Reorder Points 1 Ensure that Restock Level and Reorder Point if required is selected in the Options menu Fred Mobility x Select which options you would like to be queried For when chanaing item properties Alias Quantity On Hand Quantity Committed Quantity Available Restock Level Reorder Point Print Labels Select a reason code to apply to movements made from Fred Mobility Mo Reason Code Back ES 2 To finish tap Save GENERAL OPTIONS 17 3 Tap Scan 6 Enter the New Reorder Point and then press ENTER on your Fred Mobility device Fred Mobility DIFFLAM 102 S F BERRY 6 Please enter a new cost for the item or hit enter to continue to the next step Current Reorder Point New Reorder Point Finish 4 Inthe Search screen scan the item or enter a code for an item you wish to scan NOTE The figure entered will overwrite the Current Reorder Point If no figure is Fred Mobility entered the Current Reorder Point will be maintained Please scan or enter a code f
21. k to return to the General screen GENERAL OPTIONS 11 GENERAL OPTIONS CONFIGURATION Options allows you to select which items properties you want to edit when scanning Scan allows you to view and edit the following properties Cost Price GST Status Alias Quantity on Hand Quantity Committed Quantity Available Restock Level Reorder Point Print Labels To configure General options 1 Login to Fred Mobility using your Fred POS username and password The Fred Mobility main screen appears 5 Tap General Fred Mobility 7 2 Pye ait M 4 ES General Stocktake Logout Logout GENERAL OPTIONS CONFIGURATION 12 6 Tap Options to open the scanning Options screen ra Fred Mobility Scan Lookup Options 7 Select the required prompt options Fred Mobility Select which options vou would like bo be queried For when changing bem properties Item Cost Item Price List Status 5 Quantity Hand Quantity Committed Quantity Available gt gt gt gt gt gt gt Tap Save for changes to take effect These options are saved in Fred Mobility as system settings and set for all devices used in the store FRED SCAN Changing Item Cost To update the cost of an Item 1 Ensure that Item Cost is selected in the Options menu Fred Mobility x Select which optione
22. n received Fred Mobility displays an information message The order has been received and is now closed 26 To finish tap OK then logout of Fred Mobility You may also close the order by logging into Fred WORKING WITH ORDERS 10 SECTION 3 GENERAL OPTIONS SEARCH AND LOOKUP The Lookup option in the General screen allows you to search for items by Code and view their properties These properties an read only and cannot be edited To search an item 1 Tap Lookup ne Lookup Options The Item Search screen is displayed 2 Enter or scan the Code of the item you wish to lookup Fred Mobility Please scan or enter a code for an item voc wish to lookup NOTE Items can be searched by Code or Alias the search retrieves a single item for the search criteria the Item Lookup screen displays basic information about the item Start Re Yu dx 12 02 GASTROLYTE EFF 20 TAB H CURRNT On Hand 9 Available On Order search retrieves more than one match for the search criteria Fred Mobility displays a list of all matching results Fred Mobility Please scan or enter a code for an item vou wish to lookup Enter Code Search returned multiple items Please select item from the list below a PAMADEINE TAB 50 3 Select one item from the list to display Item Lookup screen 4 Tap Back to return to the Search screen NOTE Click Bac
23. ng web address http server name 8000 FredMobile Meta 4 Select NU Mobile Service and then select Resta rt No RAT ce http soserver8000 FredMobile Meta http soserver 3000 FredMobile Meta TT Edit View Favorites Tools Help NU Mobile Service Name ipti NOTE Replace lt server name gt with your PN vs Net Msmq Listene server name e g fileserver or SOServer SA Net Pipe Listener Restart the service wm Net Tep Listener 55 Network Store Int R NULAMCAL Service If the connection works your browser will display IINE an XML page which begins with the following 55 Office So Engi w lt xml version 1 0 encoding utf 8 lt shown below NOTE Wait until the Status column displays Haine Gwen http tempuri ang we Startea eins wils http schemas xmlsoap org wsdl mlnz sospes http schomas xmiss xmlns wsuz http docs nasis open org wss 2004 01 oasls Z00401 vwss wssecurli xmlins soapenc http schemas xmlsoap org soap encoding arm z http fawn wo org 2007 OS addrexsing metadata xmins tnsc http xmln5 wsaz http schemas xmlsoap org ws 2004 08 addressing http schamas xmisoaap org ws 2004 09 policy Toci 5 From the desktop click Start and select umins tveap hitps aiena ong
24. ng the handheld scanner 1 Point the Fred Mobility device to the barcode of the product approximately 10cm from the barcode S SS De E lt 4 2 Point the red laser the barcode and then press hold the Fred Mobility lt 2 button 3 Once you hear a beep release the XS button Using the Stylus The stylus selects items and enters information The stylus functions like a mouse Tap Function Tap Touch the screen once with the stylus to open items and select Double Tap Touch the screen twice with the stylus to open items and select options Drag Hold the stylus on the screen and drag across the screen to select text and images Drag in a list to select multiple items Tap and hold and hold the stylus on an item to see a list of actions available for that item On the pop up menu that appears tap the action you want to perform TABLE 1 STYLUS FUNCTIONS FRED Fred Mobility Options Once you log into Fred Mobility using your Store Operations or Fred POS username and password the Main Options screen appears T Fred Mobility ELI rdering General Stocktake Logout FIGURE 1 FRED MOBILITY OPTIONS ON THE MAIN SCREEN OPTION DESCRIPTION PAGE Ordering Allows you to create edit and 5 receive orders General Allows you to configure various 11 stock card options update item information and print labels Sto
25. or an item you wish to edit Enter Cade E 7 Repeat the process for all items to be updated 8 Once complete logout of Fred Mobility and return your device to the charger 5 Enter the New Restock Level and then press Next on your Fred Mobility device Fred Mobility x DIFFLAM AAA LOZ S F BERRY 16 Printing Labels Please enter a new cost for the item or hit enter to continue to the next step To print labels REED Erica 1 Ensure that Print Labels is selected in the Options menu change screenshot to mE show only one ticked option Fred Mobility Select which options you wouid kke to quened For when changing kem properties Alias Quantity On Hand NOTE The figure entered will overwrite cies Cane the Current Restock Level If no figure IS Quantity Available entered the Current Restock Level will Restock Level Reorder Point Print Labels be maintained 2 To finish tap Save SCAN 18 3 Tap Scan Fred Mobility GASTROLYTE EFF 20 TAB B CURRNT Please enter new Print Labels for the item or hit enter to continue t the next step Nurnber of Labels 6 Finish to return to the Search screen 4 n the Search screen scan the item or enter and scan another item a code for an item you wish to scan 7 Repeat the process for all items you wish to d Mobil f Fred Mobility print labels for Pease scan enter
26. r the item via Inventory Items 2 3 Openthe Item Stockcard 4 Print a Label via the Item Stockcard toolbar Item is listed in an invoice to be received but now has new Alias Barcode To add an Alias Barcode 1 Login to 2 Search for the item via Inventory Items 3 Openthe Item Stockcard 4 Add the new Alias barcode to the item stockcard 5 Click Save and Close No existing item stockcard in NUHQ To create a stockcard 1 Login to NUHQ 2 Create an Stockcard from Inventory gt Create Item Wizard Or Ordering Wrong item has been delivered in the order N A based on your store procedure Item was not found Some barcodes may not read correctly due to zeros at the start or end of the barcode To search for items In go to Inventory and then search items based on item description is found open the item stockcard and add the new barcode Of the item is not found create a new item via Create Item Wizard TIP Make sure you are searching All items not only active items TROUBLESHOOTING FRED MOBILITY 25 Letters typing instead of numbers To fix this issue Press either the Alpha key Yellow function key or Blue Modifier to toggle off the setting and go back to numbers Description CY Alternate between numeric and alphanumeric characters y
27. red Mobility Orders Receive Fred Mobility displays the most recent ten open orders 12 Scroll to locate the required order and tap Edit Fred Mobility 4 6 Order Lines Crested 26 07 13 Total 010933 rated 26 07 13 Tots 13 In the Search screen scan the item or enter a code for an item you wish to order or adjust Fred Mobility Please scan or enter a code for an item vou wish to order Enter Code Close fthe code already exists in this order Fred Mobility displays basic ordering information about the item Fred Mobility GASTROLTYTE EFF 20 TAB B CURRANT Quantity On This Order 5 Quantity On Hand 10 Pack Sine Quantity to Onder Before ordering you can also update the Quantity on Hand ORDERING 7 14 to open the Quantity Hand screen Fred Mobility GASTROLYTE EFF 20 TAB B CURRANT Quantity On Hand 10 Enter Mew Quantity umm Update g 15 Enter the New Quantity on Hand and tap Update or press the ENTER key on your Fred Mobility device to update the Quantity on Hand and return to the Quantity to Order screen Fred Mobility GASTROLYTE EFF 20 B CURRNT Quantity On This Order 5 Quantity On Hand Pack Size 1 Quantity ta Order NOTE The Quantity on Hand has been updated If you close the Quantity on Hand screen without updating the value is discarded 16 Enter the quantity to
28. y On Hand Pack Size Quantity to Order Before ordering you can also update the Quantity on Hand NOTE The Quantity on Hand has been updated If you close the Quantity on Hand screen without updating the value is discarded NOTE The second value in Quantity on This Order represents the quantity on order in ALL orders 5 Tap to open the Quantity on Hand 7 Enter the Quantity to Order and press the screen ENTER key on your Fred Mobility device 8 Fred Mobility A new line is saved your new Order GASTROLYTE EFF 20 TAB B CURRNT 8 Repeat the process for all items to be added Quantity On Hand 10 the new Order 9 Once complete logout of Fred Mobility and return your device to the charger Enter Mew Quantity NNNM NOT E If you scan or input a code that is already on the order the screen displays the Quantity on This Order When you input a Quantity to Order the system overrides the previous Quantity on this Order It does not append it to the existing WORKING WITH ORDERS 6 Editing Existing Orders The Edit function allows users to modify Orders with an Open status To edit existing orders 1 Login to Fred Mobility using your Fred POS username and password The Fred Mobility main screen appears 10 Tap Ordering Fred Mobility vr Ordering General Stocktake Logout Logout The Orders screen appears 11 Tap Edit F
29. y Outstanding 19 Quantity On 130 Cherride Quantity to Receive Please SCAN again to receive another item Fred Mobility automatically receives 1 and displays another Search screen 0 To receive multiples of items scan the If a matching invoice number is found or next product barcode and enter the selected in the Receive screen Fred quantity to receive Mobility displays basic information about the Press the ENTER key on your Fred selected invoice Mobility device 23 In the Search screen scan the item you NOTE The quantity entered reduces the wish to receive or enter a code then tap Quantity Outstanding figure it does not Next overwrite If an error is made and too many items received log in to Fred NUHQ and manually adjust the quantity received this cannot be done in Fred Mobility Fred Mobility Receiving 10984 HOMYPED 31 Jul 2013 3 If an Item Code cannot be found Fred 781 76 Mobility displays an Error message Please scan or enter a code for an item you wish to receive against Enter Item Coge Unable to find any that match the specified search criteria ORDERING 9 number of scans or the quantity entered in exceeds the quantity on the order Fred Mobility displays a Warning message Cannot receive any more of this item 25 Continue scanning items until all items are received Once all items have bee
30. you wouid bo be quened when changing tem properties Item Cost Item Price Gst Status Alias Quantity On Hand Quantity Committed Quantity Available 2 To finish tap Save 3 Tap Scan Lookup Options 4 Inthe Search screen scan the item or enter a code for an item you wish to scan 25 Fred Mobility Please scan or enter a code for an item you wish to edit Enter Code 5 Enter the New Item Price and press the ENTER key on your Fred Mobility device Fred Mobility GASTROLYTE EFF 20 TAB B CURRNT Please enter new Item Cost for the item or hit enter to continue to the next step Current Item Cost Hew Item Cast NOTE If no figure is entered the Current Item Cost is maintained 6 Tap Next and repeat the process for all items to be updated 7 Once complete logout of Fred Mobility and return your device to the charger Changing Retail Prices To update the price of an Item 1 Ensure that Item Price is selected in the Options menu 2 You may want to update the GST Status of this item at the same time P Fred Mobility x Select which optione you would like bo be quened for when changing tem properties Iter Cost Them Price Gst Status Alias Quantity On Hand Quantity Committed Quantity Available 3 To finish tap Save GENERAL OPTIONS 13 4 Tap Scan Fred Mobility ft gt Lookup Options

FRED NUHQ MOBILITY - Fred Help Centre

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