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1. Funct ions e Press the button lt Functions gt e Press the button lt Next Page gt e Press the button lt Shift change gt Fa e Select an operator from the list to transfer the table to this operator 49 DURATEC POS 815 50 60 5 Working with reports It depends on the programming of your POS S15 and the user rights whether you can use this function Reports serve for evaluating data that were stored in the POS system The Duratec POS software supplies various standard reports You can display and print reports With Duratec POS software you can create two types of reports X reports and Z reports Z reports are final reports where the data is deleted from the booking memory X reports are intermediate reports where the data is just polled 6 6 Void and merchandise return Faulty bookings can be cancelled If a customer returns PLUs these can be cancelled and the respective invoice can be corrected The appropriate user rights for void and merchandise return can be assigned individually to respective operator groups Jl DURATEC POS S15 J2 Programming NOTICE Malfunctions caused by faulty programming gt Only change the programming when your are absolutely sure of the effects this will have Protect the programming and programming functions with passwords Your Duratec dealer will support you should you have questions on programming or will program the POS
2. 6 1 3 Rebooting the POS 15 on page 31 The Duratec POS software has a mal function Please contact your Duratec dealer The POS S15 does not react to your entries The signed in opera tor is not authorized for the respectiv function The Duratec POS Reboot the POS software has a mal S15 as described function in chapter 6 1 3 Rebooting the POS 15 on page 31 61 DURATEC POS 815 62 Errors Possible reasons Troubleshooting Please contact your Duratec dealer The touch screen is damaged The POS S15 does not display anything The Duratec POS software has a mal function Reboot the POS S15 as described in chapter 6 1 3 Rebooting the POS 15 on page 3l The POS S15 POS system is damaged Please contact your Duratec dealer Please contact your Duratec dealer The touch screen is damaged Loudspeaker or au Please contact dio port are dama your Duratec ged dealer Errors Possible reasons Troubleshooting Operator lock or ope Please contact rator lock connector your Duratec are damaged dealer 63 DURATEC POS S15 10 Shutdown e Shortly press the on off key to switch off the POS S15 Fig 20 Switching off the POS S15 e Unplug the safety plug of the mains cable from the socket e Unplug all the cables that are connected to the POS S15 except for that of opera
3. Booking of PLUs of the respective department with free price input Booking by entering the PLU no Shows page 2 with additional func tions The active operator is logged out and the login screen opens Enables the correction mode click on faulty bookings to undo them af DURATEC POS S15 Function Condiments bonVito Pay Split Cash Definition Switches to the bonVito functions page when bonvVito is enabled Opens the payment interface with various payment modes and the option to split and move PLUs and tables Enables the cash payment Retroactive inv copy Invoice copy Invoice recall Aer Merch ancel 5 Expenses Void weenie aaa Cancel GC ret TELE p E Next Page Main Page Shou Extra journal Manual GC PLU Info Charge Fig 13 Functions page 2 Function Definition Discount 1 4 not active in the figure Invoice recall Invoice copy Retroactive inv copy Alternative price VIP sale Expenses Void Merchandise return Cancel receipt Cancel table 38 Enables the programmed discount The name of these four functions is fully selectable Recalls an already finalized invoice to close it with another payment mode Creates an invoice copy Creates a retroactive invoice copy Books PLUs at a programmed price Enables the VIP sale Registration of sales neutral expenses like e g cigarette money Enables the void Enables the merchandise return
4. Duratec POS 15 User manual Your Duratec dealer Date 12 06 2015 2015 by Duratec Subject to error and technical modification Manufacturer Duratec a brand of Vectron Systems AG Willy Brandt Weg 41 48155 Muenster Germany www duratec systems de Inhalt 1 Important information ssssssssssseesosesceesoosesoessoosesoessoeseoeee 9 Ll larget group of this user manal scatterers 9 1 2 Biers diel mec Efe els Gi Renate een mente me ria enon tT ne ene men aN E SEE EE ae 9 1 3 Scope of 8 231 21 eee Oe eR en Pee ee Mee ieee ee Aree ee rein 10 2 Terms signs and signals sssssssessosesseesoosssoeesoosesoseseeeooe 11 2 1 Safety related information esssssssssssssssssesesesesessesesesoseeseseresesessese 11 CLL WaN a E E eR ean One 11 Ck Warma VDO ee tnd ated bene eee ew ets erie beset ties 11 AR A NS NR LS pe Loe eee rennet nn arena E mee ane arte em mre ee 12 ZZ MOTO Sen E genase anon taccioiy E mae ciamoseumtecess eiee dina einionsaesere teas 12 Be Notes on Sa Oey eicusreinerrren a 13 4 Device description s essssssosesseesooeesoessooessoessoossoosesoesooeseo 15 4 1 He SU et WS E E E E EEE AE E A t3 4 2 Poo SI FOS Sy N e A E E 16 eee PEON WG W a E O E se 16 e RO VIEW E E E E A eicenanciereas I7 dlas Pors ond OMNIS CUO Susreo n E E 18 dLa DINMONT ONS sereia e E e OR ES 19 4 3 Power supply PSOL siressressereiriseiri s ia eieiei 20 4 4 DUS CADIE ra A E 21 4 5 Duratec POS sya
5. 10 100 Basel 4 Serial ports Six serial ports for external devices RJ45 5 Card port Slot for SD and SDHC memory cards 6 Audio connection Connection for stereo loudspeaker 7 Power connec Connection for power supply tion PS61 8 Drawer connec Two ports for cash drawers port tion B without function 9 Connection for 3 5 mm jack bush operator lock 10 SIM card slot 18 4 2 4 Dimensions 42 1 7 386 255 15 2 10 0 Fig 4 POS 15 Dimensions in millimeters and inch 19 DURATEC POS S15 4 3 Power supply PS61 L R Ps sm i AM AW DEN AB ws 8 awr ron L to n y Pin 1 3 24V S22 PIN24 O ono Shell GND Fig 5 Power supply PS61 Designation Description 1 Power supply plug 2 Built in connec tor 3 Label 4 Power supply line 20 The power supply plug is put into the power connector of the POS 515 The mains cable is plugged into the connector Product designation and serial number 4 4 4 5 Mains cable Fig 6 Mains cable Designation Description i Mains cable con The mains cable connector is nector plugged into the power supply 2 Safety plug The safety plug is put into a socket The picture of the safety plug may differ from actual product Duratec POS software The functions that you can use with the installed Duratec POS software depended on the used software version and t
6. Cancels the receipt Cancels the table Function Next Page Main Page Show journal Extra Charge Manual invoice PLU info Prey Page Main Page Definition Enables page 3 of the functions view Enables page 1 of the functions view Display of electronic journal Tip gratuity function Enables a window for manual input of additional information on the previ ous booking Receiv on Paid out account Fig 14 Functions page 3 Function Definition Operator Report Shift change Prev Page Main Page Receiv on account Paid out Opens the operator report Enables the shift change input of operator who is to change shift with the active operator then inquiry whether tables are to be transferred Functions page 2 Functions page 1 Incoming payment Outpayment 39 DURATEC POS S15 40 6 3 2 Payment user interface al ESC 2 Back 3 Table no Numeric pad 5 Cash Fri 1770472015 09 50 Fjace ad hert 1 operator Description Cancel input Closes the payment interface and opens the registration user interface To open a table enter the table no to the numeric pad and press the button lt table no gt Number input Enables the cash payment Designation Description 6 Move table Moving all PLUs from one table to another 7 Open tables Display of open tables with sales 8 Split table For invoicing of single guests or transfer of single PL
7. open tables Colours indicate the status of available tables Colour Status Definition The table is vacant The table is occupied No bookings made for a period that your Duratec dealer programmed _ DURATEC POS 815 The following information is displayed for each open table Pf bo Fig 17 Information on open table Designation t of booked PLUs Amoun 44 6 4 3 Booking PLUs to a table e Open the table to which you want to book the PLUS as described in chapter 6 4 1 Opening a table on page 41 e To book PLUs press the respective buttons in the PLU selection or e For multiple booking of a PLU you can enter the desired number on the numeric pad and select the respective PLU after the asterisk of desired PLUS in one line The display shows the sum 6 4 4 Closing table When you close a table bookings for this table are stored There are several ways to close a table e Press the button lt Table no gt iva or e Open a new table as described in chapter 6 4 1 Opening a table on page 41 to close the currently opened table If you close a table to which no PLUs were booked it will be cancelled automatically and will no longer appear in the list of open tables 45 DURATEC POS S15 46 6 4 5 Finalizing a table Various media are available for finalization The table is closed after finalization and no longer appears in the list of
8. POS 815 NOTICE Damage of POS system components caused by excessively high voltages or currents gt Use an earthed socket to which alternating current between 110 and 240 volts is connected gt Use power sources which are protected with a residual current circuit breaker Malfunctions caused by faulty programming gt Only change the programming when your are absolutely sure of the effects this will have Protect the programming and programming functions with passwords gt Your Duratec dealer will support you should you have questions on programming or will program the POS system according to your requirements Aggressive cleansers can damage the housing surface gt Do not use any scouring or dissolving agents for cleaning If necessary clean the housing surface with a smooth lint free cloth gt Incase of strong contamination you can dampen the cloth with water or with a mild residue free cleanser Damage to POS system components when transporting in unsuitable packing gt Dispatch the POS system components exclusively in the original packing 14 4 Device description 4 1 Intended use The POS S15 is a mobile POS system for order taking and payment The POS S15 may be used under ambient conditions as defined in chapter 4 6 Technical data on page 22 Operation of the POS S15 is exclusively allowed with Duratec original accessories or Vectron approved accessories The Vectron Syst
9. system according to your requirements To come to programming mode you have to log in as programmer to the POS S15 as described in chapter 6 2 Log in and out at the POS 15 on page 31 As delivered only the operator with number 99 is authorized for programming Operator 99 cannot be deleted You can change the password 9999 for operator 99 in menu lt Master data Edit gt As soon as you log in as programmer the programming menu will be displayed Buttons that are mentioned in this chapter are shown in chapter 13 Icons on page 68 1 2 3 4 5 Tue 2870472015 7 09 13 Place ad here 99 Prog ALL j Programming m nu bonVito Test Fig 18 Programming Designation Description 1 Log out Log out of active operator 2 Master data Edit Configuration and change of master data 3 Programming menu General POS system settings Your Duratec dealer will support you should you have questions on programming or will program the POS system according to your requirements 4 bonvVito Config Configuration of bonVito www bonvito net 5 bonVito Tests Test of bonVito 33 DURATEC POS 815 7 1 Edit master data This chapter explains the editing of master data by means of an example in PLU programming chips ketchup mayonnaise and coke To explain the basic principles we will explain the required basic settings e Select the menu item Master data Edit The programming mode
10. system and releases commands Flash memory Memory in which data is kept even after the voltage supply was switched off LCD Liquid Crystal Display Thin Film Electronic component for control of screens Transistor TFT Touch screen Touch screen with entry function finger or stylus Z report Final report where the data is deleted from the booking memory 67 DURATEC POS 815 13 lcons 68 Icon Meaning Duratec Logo Escape Faktor Move table Node in the navigation area open Icon Meaning wile ALLE EW Normal waiting ma a k Hepa Previous page ea Navigation tree fade in out Cell to the left Cell up New record il lt gt vila fe 69 DURATEC POS 815 Icon Meaning Quit and save changes Abort without quitting the program Dlx Ela 70 14 EU Declaration of Conformity Manufacturer Vectron Systems AG Willy Brandt Weg 41 D 48155 Munster Device type Mobile POS system Type designation Duratec POS S15 The manufacturer declares that the above designated product complies with the fundamental standards of directives 2014 30 EU and 2014 35 EU when used as directed Applied standards EN 55022 2006 A1 2007 EN 55024 1998 A1 2001 A2 2003 EN 60950 1 2006 EN 61000 3 2 2006 EN 61000 3 3 2008 Muenster 30 March 2015 toa Jens Reckendorf Thomas Stummler Memb
11. Us to ano ther table 9 Credit cards Selection of various credit cards 6 4 Working with guest checks For separate invoicing of tables For separate invoicing of groups or single persons ata table The POS S15 can process 200 open tables simultanously 6 4 1 Opening a table 6 4 1 1 Open table In order to store bookings you first have to open a table e Enter the table number to the numeric pad e Press the button lt Table no gt uia to open the table 41 DURATEC POS S15 With according programming you have to enter the number of guests to be assigned to a table before you can book PLUs to a table e Enter the number of guests to the numeric pad Press the button lt Covers gt Covers to assign the number of guests to the table You can enter or change the number of guests for the opened table at any time 6 4 1 2 Re opening a table Tables that already contain bookings but were not yet invoiced open tables can be opened again e Enter the table number to the numeric pad e Press the button lt Table no gt ie to re open the table Or Open Tables e Open the window with the list Open tables see in chapter 6 4 2 Open tables on page 43 e Open the desired table by pressing the respective entry in the table overview 42 6 4 2 Open tables Pressing the button lt Open tables gt ren Tantes brings you to an overview on open tables Fig 16 Overview
12. and maintenance 8 1 Cleaning A DANGER Deadly shock caused by liquid entry gt Do not open Duratec POS S15 and power supply gt Prior to cleaning shut down the POS S15 as described in chapter 10 Shutdown on page 64 8 1 1 Cleaning housing and display NOTICE Aggressive cleansers can damage the housing surface gt Do not use any scouring or dissolving agents for cleaning If necessary clean the housing Surface with a smooth lint free cloth In case of strong contamination you can dampen the cloth with water or with a mild residue free cleanser 59 DURATEC POS S15 60 8 1 2 Cleaning the contacts 8 2 6 3 If necessary clean the contacts of the POS 15 witha cotton bud and without applying pressure Maintenance Your Duratec dealer is the contact partner for maintenance work at the POS S15 Contacting the customer service A GEFAHR Deadly shock caused by improper repairs Some components can contain high residual voltages which discharge when touched gt Contact your Duratec dealer if POS system components are damaged 9 Errors possible reasons and troubleshooting Errors Possible reasons Troubleshooting The POS S15 cannot be switched on Insert the safe ty plug of the power supply toa voltage carrying outlet The power supply plug is not put into a voltage carrying outlet Reboot the POS S15 as described in chapter
13. data sheet Mobile App The Duratec MobileApp supplements stationary Duratec POS systems to provide a professional solution for taking mobile orders managing tables and invoicing in the hospitality sector Expand the functions of your Duratec POS system by mobile ordering mobile table selection mobile payments All you require is the Duratec MobileApp and one or several iPodTouch iPhone iPadMini devices
14. e exclusively a stylus or your fingers Beverage Funct ions 12 Ld 10 75 f Fig 11 Registration surface 39 DURATEC POS 815 Pos Designation Description Food or drinks Scrolling in de partment selec tion 5 Receipt invoice Display of different booking and GC display data Numeric pad Number input Table no To open a table for bookings en ter the table no to the numeric pad and press the button lt table No 11 Functions Default and programmable buttons O 36 6 3 1 Functions Your dealer has programmed the POS 15 for you and is your contact partner for questions concerning the programming Should the functions described below not be enabled in your POS S15 please contact your Duratec dealer Fanctions Other favour ites Favour ite food Kitchen Niscellaneo PLU open us No Favour ite Open Tables beverage Bar open Correction Condiments bonvito Pay Spl it KA Cash Fig 12 Functions page 1 Function Courses course 1 3 Favourites food drinks other Open tables Half Double Take away Open PLUs food drinks other PLU no Functions Log on off Correction Definition Enables the course function Shows programmed PLUs which were marked as favourites in the master data Display of open tables with sales Use of function half pint Use of function double pint Enables the Take away function
15. e split PLUs or select another 4T DURATEC POS S15 48 6 4 7 Splitting single PLUs to another table This function is useful when guests want to change the table The split function can only be carried out if all PLUs of the tables have been booked To book the PLUs close the table as described in chapter 6 4 4 Closing table on page 45 e Open the table that you want to split as described in chapter 6 4 1 Opening a table on page 41 e Press the button lt Pay Split gt to display the payment user interface e Enter the number of the table to which the PLUs are to be moved e Press the button lt Split table gt i e Select the PLUs to be split e Press the button lt Table no gt ne to split the selected PLUS 6 4 8 Moving all PLUs from one table to another e Open the table that you want to move as described in chapter 6 4 1 Opening a table on page 41 e Press the button lt Pay Split gt to display the payment user interface e Enter the number of the table to which the PLUs are to be moved mem e Press the button lt Move table gt to move the table 6 4 9 Transferring tables to another operator It depends on the programming of your POS S15 whether you can use this function This function is useful for shift changes e Open the table that you want to transfer as described in chapter 6 4 1 Opening a table on page 41
16. ee eee eee Ret ee ee rte Me carte ete Ara eaea enie Al 6 4 1 2 Pe UR a ee crete tects aes eee ec eee ete reweeteedaeecneceemies 42 E4 2 Open tables gene nee nn eae ene er eT ne EE Pe nr ere E 43 oe eo BOOKING PLUS TOA TADIS aa ene ee ne ee enn ee nr Ree eer ener oe ee eee ne 45 GAA COMO gt 0 geen Me ee AR Ree eee en Renee a 45 cme ves FNaAZINO d table een anne ne ae ne E 46 6 4 5 1 Casm Pay MEN ee een a EE EE EE ener eee mn Rear ae tne mere 46 Cadie ONT MS acdsee cessation ce ucctay canealen sn detains seatieaneieedenta aussie ars 46 6 4 6 Separate invoicing Of groups OF single PELSONS cceececeece sees 47 6 4 7 Splitting single PLUS to another table sesssssssesssesesesesesesesesess 48 6 4 8 Moving all PLUs from one table to another ou cece eee ece eens 49 6 4 9 Transferring tables to another Operator ccccccsscssescsecesesees 49 6 5 Working with repor TS sensein dents Seeaaheactaalncaaendan 50 6 0 Void and merchandise F GUUNIT sscidebcatwareceadmanwetanceteoenndestrepneadercade 51 Ts PPO OV QU ilili Cl xeccceseeccencsestcsosanceuescacetoeveseveceaseeesecnsnecnuesessesceos 52 Tks BUI Se SO 2 ail lc cctasis ctataersense E i teaina N 54 lt COMM GUNG departe eseina iEn a 55 hle 991 010 8 8 ac a earner nee re eR te One N ne ter 56 Gio CONTON ENa TEM en terrane eae adele cen ates teee 57 GLA Configuring extra item NVSUS srcscicnccssinenain 57 Glee ASSIOMIONG the extra item ISlescciinanccr 58 CE aN a a E rr ne earn
17. ems AG does not accept liability for damages or injuries resulting from improper use The operating company of the POS S15 is responsible for saving and backup of data that was created with the POS S15 The operating company of the POS S15 is responsible for processing the data in accordance with the legal demands 13 DURATEC POS S15 4 2 POS S15 POS system The full metal housing and the aluminium stand of the POS S15 have a black powder coating 4 2 1 Front view Fig 1 Front view Designation Description 1 Housing Touch screen Data input with stylus or fingers 3 Operator lock Sign in and and out to the sys tem via operator key 4 Stand Stand with integrated power supply PS61 16 4 2 2 Rear view Fig 2 Rear view Designation Description 1 2 USB ports Po eJroilai 3 Ports and connec tions 4 Label 5 On Off key For connection of external devices and storage media The joint serves for tilting the housing to adjust the dis play to your angle of view For connection of external devices and storage media Product designation and serial number 17 DURATEC POS S15 4 2 3 Ports and connections BS AS e Serer y Se pa 10 Fig 3 Detailed view of ports and connections Designation Description 1 Loudspeaker For playback of system sounds ZMOS B PONTS Six USB 2 0 ports for external devices and storage media 3 Network Network port RJ45
18. er of the Board Member of the Board rel DURATEC POS S15 15 Accessories At this point we would like to inform you about the accessories you can purchase for the POS S15 For questions concerning our products please contact your Dura tec dealer 15 1 Stylus 15 1 1 Stylus The stylus serves for entering data via the touch screen of the POS S15 The stylus is made of plastic eo oe Fig 22 Stylus 15 1 2 Vectron stylus The stylus serves for entering data via the touch screen of the POS S15 The stylus is made of plastic Fig 23 Vectron stylus f2 15 1 3 Multifunction stylus The multifunction stylus serves for entering data via the touch screen of the POS S15 The multifunction stylus has an integrated ball pen refill By turning the case you can switch between writing and touch function Fig 24 Multifunction stylus 15 2 Wall mount The optionally available wall mount serves for attaching the POS 15 at a wall Fig 25 Wall mount T3 DURATEC POS S15 14 16 O0ther Duratec products 16 1 16 2 Duratec Control Duratec Control software is Windows PC service software which helps you program the POS system conveniently from a PC Furthermore service functions like data backup data recovery and remorte maintenance are available With an additional licence you can extend the software by reporting For more information on Duratec Control please see the respective
19. he programming Your Duratec dealer will support you should you have questions on programming or will program the POS system according to your requirements Zi DURATEC POS 815 4 6 Technical data 4 6 1 POS 15 POS system Technical data of the POS S15 POS system Display diagonal 38 1 cm 15 Display lighting CCFL backlight Display resolution 1024 x 768 Pixel Input Analog resistive 5 wire touch screen Stand Black powder coated aluminum Main memory 512 MB DDR2 RAM Mass storage 4 GB Flash memory USB ports 8x USB 2 0 port type A 2 of which at the left side Cash drawer ports RJ12 port for connection of a cash drawer 22 Technical data of the POS 15 POS system Operator lock con 3 5 mm jack for Duratec L20 nection lock system Loudspeaker Mono 2 W Buffer battery For permanent power supply of cache Temperature storage 10 to 50 C operation O to 40 C Weight Ca 9 5 kg Zo DURATEC POS 815 24 4 6 2 Power supply PS61 Technical data of the power supply PS61 Input voltage 100 to 240 V alternating voltage Output voltage 24 V direct current Output power Maximal 90 W No load loss 0 3 bis 0 5 W Air humidity Operation 5 to 95 non condensing Weight 450 9 4 6 3 Duratec POS software Technical data of the Duratec POS software PLUs 2 000 Prices 3 normal price staff price happy hour pr
20. her PLU information select lt extra items gt in the navigation area Configure a new record by pressing the button lt new record gt In column Name enter ketchup In column Price enter the price In column to extra item selection choose yes Proceed accordingly to configure the extra item mayonnaise Configuring extra item lists To configure the extra item list select lt extra item lists gt in the navigation area or the button lt next page gt cll Configure a new record by pressing the button lt new record gt In column Name enter sauces Under extra item 1 or extra item 2 select one of the configured extra items zti DURATEC POS S15 58 7 1 5 Assigning the extra item list In order to offer sauces when booking chips assign the respective extra item list to this PLU In navigation select lt PLUs gt Scroll down the list until the PLU Chips appears Scroll to the right up to column extra item list 1 Enable the dropdown menu for selection of the extra item list by pressing the respective cell Select the extra item list sauces 7 1 6 Save data To save your changes select lt End programming mode gt Q and then lt save changes gt al You can now book the programmed PLUs in the registration When booking chips the sauces will be displayed directly in a selection window If no sauce is to be added you can close the window without selection Service
21. hia cs fc aeeeee eee mer ee eee E O E ene teenrre 21 4 6 TO AME eaa e a E E E ESA 22 A Gs POS GIS POSS V Si Om N A 22 4 6 2 Power SUDO VFO Lhe cece sper sesteceedees cole tccearsesieceierseetet eee es 24 Biss Duratec POS SOWON sprer rnr a A NOS 25 o LL UD sore tena teste nu ceterae E cte evaceunnccun cubeuenssecaces 26 5 1 Setna UP ME POS SLD ee E ee nee 26 5 1 1 Selecting the set up site for the POS S15 esssssssssesssseseseseses 26 5 1 2 Connecting the POS S15 to the power supplyYy eesssseessssseseseseses 27 S13 Connecting devices 10 the POS STO esiseina danreseemveaieneeinean 28 Sues Alna NS SCP CCUM sect ard tesa sncumreamecduessatenetan urease tahtunsete cnaabervadearcste 29 DURATEC POS 815 6s OI LO acres oces ate cctv iin n co escee ve ncacek ceceuedecee aecevexequesaessseuees 30 Del SWilchino the POS SS OM and OTT savevectanciacncaveticatestedesiancsinwcaasoane 30 6l SVG ON THe POS SED ssciocdi aa vaneteseeteneemdatmes 30 ees VICI OI the geese ees 31 Gilo TE OO RICE he POS aLI arera rA 31 O2 Log inand outari the POS SID asst ee cae eset iE 31 62d Login via operator DUTTON sssri 3z G22 LOOM via operator KaYa oceans 33 Ded RegiSiration SUr TACE sucina eee 33 eade FUNC O a a ass aan a E eeutenaanianaeers oT 6 3 2 Payment user interface sssssssssessssssereresesesresesesosesseseseseseesereseses 40 6 4 Working with GUEST CU CK S serunsniiarnnninna nn 41 OA OPNO a TDG a E ee er 41 6 4 1 1 Open tabl eee e
22. ice Tables 200 Printers per network Features Sort groups for three courses Staff price VIP sale Tip gratuity Invoice buffer for the last 200 invoices 25 DURATEC POS S15 o Start up 5 1 Setting up the POS S15 5 1 1 Selecting the set up site for the POS S15 e Set up the POS S15 in a well ventilated room with a temperature of between O and 40 C e The POS S15 must not be covered during operation e Select the set up site so that the POS S15 is not exposed to direct sunlight e Place the POS S15 ona stable and even suface with sufficient space e Make sure that no liquids can flow over the POS S15 the power supply or the mains cable e Route the cables so that they are not subjected to tensile loading e Route the cables so that no one can trip over them 26 5 1 2 Connecting the POS S15 to the power supply NOTICE Damage of display or housing caused by sharp objects gt Remove all objects from the setup site e Position the POS S15 as shown in fig 7 Fig 7 Plugging the mains cable to the connector e Plug the mains cable into the power supply connector e Lead the power supply line through the recess of the Stand at DURATEC POS S15 Place the POS S15 on the stand A CAUTION Danger of tripping and damaging device caused by device cables lying unprotected in the room gt Route the device cables so that they do not pose a potential ha
23. mene re mene 58 10 Tt 12 13 14 ito 16 Service ANA MAINTENANCE 2 2 22 ccc cccscccccccsccccccccsccccccccccscccccs 59 Gk AE S E E E EEE EE A EE T E E EA 39 G lle Cleaning housing and display ieediuiaccnsresni d 39 Gele Cleaning Me CONTAC S erona E TN 60 8 2 E AUG r E E E E 60 0 3 Contacting the customer SefViC esssseseseseseseseseseseseressesesesesesese 60 Errors possible reasons and troubleshooting 06 61 SVU OWI occa sucenea setae sa cseesnrerasadecesnasenaeosonsapssesnnseneseeees T 64 DES POS oai eco pean nseecancasesadsatveceeennddeesacsteneseeduncenesnuceeecnes 66 IOS S AU VW E E A E A sec senseesancnsdes weete 67 ICO INS ooer ann ture ousansisade swausuenieteoanauysnsabesonetans sede E 68 EU Declaration Of Conformity ccccccccsccccccsccccecsceccecs Ti PROCESS OF 16 S ie E EA E A E N T2 Ioa ETS PEEN AE A A A E NA E E AEA E E 72 ME p RE DES n NDS PEA E E ely E A A A E E E E A ET T2 t5 1 2 Vectrom SES merreni eae eane EEE EEEE Ear aa re aiie 12 15 1 3 Multifunction STylUS access canex cuseenseeuinntivan corer anie ast seei eneee 73 I5 U IMIG r E A AN rg Other Duratec products ssssssesessooesesooesesocessosesesoeessooeee 14 16 1 PO Sr aa OM E E aie E A E E E E EE A 14 16 2 MODEA 01 0 eeaeee e E S E E E E E A 14 1 Important information This user manual is part of the Duratec POS S15 Please read the whole document and in particular the cha
24. o electric shock 11 DURATEC POS S15 2 1 3 Signal words A DANGER The signal word DANGER indicates a danger with high risk which will result in death or severe injury if it is not A WARNING lt O C D oC The signal word WARNING indicates a danger with medium risk which could result in death or severe injury if it is not avoided A CAUTION The signal word CAUTION indicates a danger with low risk which could result in minor injuries if it is not avoided NOTICE The signal word NOTICE indicates a danger which could result in material damage if it is not avoided 2 2 Notes This sign refers to information that can be helpful when operating your POS S15 12 3 Notes on safety A DANGER Deadly shock caused by damaged POS system components gt Disconnect the mains cable from the power grid in case of damage Contact your Duratec dealer if POS system components are damaged A CAUTION Pinching of fingers when aligning the screen The gap between the screen housing and the joint changes during alignment gt Do not insert your fingers between the screen housing and the joint gt Before aligning the screen see the notes in chapter 5 2 Aligning the screen on page 29 Danger of tripping and damaging device caused by device cables lying unprotected in the room gt Route the device cables so that they do not pose a potential hazard 13 DURATEC
25. open GCs The bookings are stored in the journal 6 4 5 1 Cash payment e Open the table that you want to finalize as described in chapter 6 4 1 Opening a table on page 41 e If you got the exact amount from the customer you directly press the lt Cash gt button Or e Enter the amount you got from the customer on the numeric pad e Press the button lt Cash gt e The change amount is displayed 6 4 5 2 Other media It depends on the programming of your POS S15 whether you can use this function e Open the table that you want to finalize as described in chapter 6 4 1 Opening a table on page 41 Press the button lt Pay Split gt i e Press the button for credit card selection on the QS payment user interface e e Press the button of the desired credit card 6 4 6 Separate invoicing of groups or single persons The split function can only be carried out if all PLUs of the tables have been booked To book the PLUs close the table as described in chapter 6 4 4 Closing table on page 45 e Open the table that you want to split as described in chapter 6 4 1 Opening a table on page 41 e Press the button lt Pay Split gt to display the payment user interface e Press the button lt Split table gt i e Select the PLUs to be split on the list This moves a PLU to the left e Press the lt Cash gt button media to invoice th
26. opens Fig 19 Programming mode Designation Description Navigation Select the input menu Entries Data input Switching the key board on off 54 7 1 1 Configure department For this example the departments Drinks and Food are to be configured e In navigation select lt PLUs etc gt The navigation under PLUs etc is now expanded and an explanation is displayed in the input area e To configure departments select lt Department gt in the navigation area or the button lt next page gt gt e To configure a new department press the button lt new record gt e In column Name enter the department name e In column Main group press lt O none gt e Press the down arrow v e Select the required entry from the dropdown menu e Proceed accordingly to program the desired record 33 DURATEC POS S15 56 7 1 2 Configure PLUs e To configure PLUs select lt PLU gt in the navigation area or the button lt next page gt gt e Configure a new record by pressing the button lt new record gt e In column Name enter chips e In column Department press lt O none e Press the down arrow e Select the required entry from the dropdown menu e Select a price e Proceed alike to configure the PLU Coke We recommend indicating the size of drinks Valine s 1 1 4 Configuring extra items To configure side dishes ways of preparation or ot
27. or gt l e Enter the secret code if it is required e For confirmation press lt Enter gt to log in this operator Log out e To log out the logged in operator press on his name in the status display or lt Login out gt or e When you are in programming press lt Logout gt 6 2 2 Login via operator key The POS S15 is supplied with an operator lock system It consists of two elements operator lock and operator key The operator lock is mounted to your POS S15 You get the operator keys from your Duratec dealer Operator lock Operator key Each operator key has a unique number Your operator key number is stored in the user administration By means of this assignment the Duratec POS software recognizes which operator is logged in to the POS system and activates the programmed user rights 33 DURATEC POS S15 Carry out the following steps when your POS S15 is programmed for login by operator key e Approach the key to the operator lock Fig 10 Approaching the key to the operator lock e Enter the secret code if it is required e For confirmation press lt Enter gt to log in this operator Log out e Remove the key from the operator lock 34 6 3 Registration surface After having started and switched on the POS S15 your POS system is ready for data input NOTICE Damage of touch screen caused by unsuitable objects gt For operation of the POS 15 touch screen please us
28. pter Notes on safety before working with the product Keep the document so that it is available for all users at any time Always enclose the required documents when forwarding the product to others 1 1 Target group of this user manual End users of the Duratec POS S15 1 2 Dealer support Your dealer has programmed the POS S15 for you and is your contact partner for questions concerning the programming If necessary he will be happy to support you during initial start up and will train you in using your POS system DURATEC POS S15 10 ee Scope of delivery Duratec S15 POS system Operator lock Duratec L21 with four operator keys Two port covers each for SD card and SIM card slot one port cover when the card is inserted and one for the empty Slot One port cover for the whole ports rail Stand S50 Power supply PS61 Mains cable Duratec POS software with licence User manual Dispatch box Terms signs and signals 2 1 Safety related information These instructions contain introductory safety information and specific warnings for your POS system S15 2 1 1 Warnings A SIGNAL WORD Type and source of danger Consequence of non compliance gt Averting of a danger 2 1 2 Warning symbol Warning sym Meaning Warning symbols for instructions warning of injuries General warning symbol Warning symbol for hazards due to crushing Warning symbol for hazards due t
29. s e Shortly press the on off key to switch on the POS S15 Log in and out at the POS S15 Rights group Definition Operator Supervisor Manager Void operator Training You can configure up to 50 operators To these operators you can assign any number from 1 98 Only number 99 is fixed assigned to the programming To each operator you can assign operator rights of the following rights groups Normal sales Booking of foreign tables Supervisor rights plus additional functions Additional void rights Registration and programming for training purposes without genera ting sales data 31 DURATEC POS S15 Rights group X reports X reports Programming Definition Inspection and print of X reports Inspection of fiscal journals and Z reports Print of Z reports Programming rights operator no 99 when delivered You can program two types of operator login If you want to logi n by operator key please continue in chapter 6 2 2 Login via operator key on page 33 If you don t have an operator key please continue in chapter 6 2 1 Lo 6 2 1 Login via op gin via operator button on page 32 erator button NOTICE Damage of touch screen caused by unsuitable objects gt For operation of the POS 15 touch screen please use exclusively a stylus or your fingers e Enter the operator number to the numeric pad e Press the butto 32 n lt Operat
30. tor lock and power line plug 64 NOTICE Damage of display or housing caused by sharp objects gt Remove all objects from the setup site e Place the POS S15 ona stable and even suface with sufficient space Fig 21 Unplug the mains cable e Unplug the mains cable from the power supply connector e Pack the POS 15 and the mains cable in the original packaging e Store the POS S15 in a room with temperature of between 10 to 50 C 65 DURATEC POS S15 11 Disposal 66 Directive 2012 19 EU WEEE Waste electric and electronic equipment must not be disposed of together with domestic waste Vectron Systems AG takes back waste electric and electronic equipment that has been used for commercial purposes and that was produced by or a on behalf of the company The company disposes of the waste electric and electronic equipment properly The legal take back obligation applies for devices that were put on the market after 13 August 2005 In addition Vectron Systems AG extends this obligation to all devices that have been put on the market as of 1 January 2004 Please send back waste electric and electronic equipment that was produced by or on behalf of as well as their accessories in the original packaging marked Waste electric and electronic equipment franco domicile to Vectron Systems AG WEEE Reg Nr DE 91733199 12 Glossary Term Definition Button A button is programmed in the POS
31. zard gt Route the cables so that they are not subjected to tensile loading NOTICE Damage of POS system components caused by excessively high voltages or currents gt Use an earthed socket to which alternating current between 110 and 240 volts is connected Use power sources which are protec ted with a residual current circuit breaker Insert the earthing pin plug of the mains cable in a socket 5 1 3 Connecting devices to the POS S15 Your Duratec dealer will be happy to inform you on available peripheral devices 28 5 2 Aligning the screen A CAUTION Pinching of fingers when aligning the screen The gap between the screen housing and the joint changes during alignment gt Do not insert your fingers between the screen housing and the joint Adjust the screen to your field of vision by tilting the housing Fig 8 Aligning the screen 29 DURATEC POS S15 6 Operation 6 1 Switching the POS S15 on and off 6 1 1 Switching on the POS S15 If the POS S15 was started as described in chapter 5 Start up on page 26 you can switch on the POS S15 Shortly press the on off key to switch on the POS S15 Fig 9 Switching on the POS S15 30 6 1 2 Switching off the POS S15 e Shortly press the on off key to switch off the POS S15 6 1 3 Rebooting the POS S15 6 2 e Shortly press the on off key to switch off the POS S15 e Wait for about 10 second

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