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1. RCA RCA O TV DVD Combo Codes Programming for combination devices Program the remote control in TV mode and then in VCR or AUX press 1 before entering the DVD code mode Device Codes Page 151 Chapter 5 Reference Notes Page 152 Name Based Recording aga i i N A NETWORK lll INTRODUCTION TO NAME BASED RECORDING TIMERS AND RECORDINGS SETTING UP A TIMER SETTING UP A DISH Pass DELETING A TIMER Name Based Recording Introduction to Name Based Recording INTRODUCTION TO NAME BASED RECORDING The new name based recording feature has two key benefits Program recording based on the name instead of the date and time the program is listed in the Electronic Program Guide EPG If the program moves for example to another day or the program length is extended for example a final one hour episode of a half hour show you will have the correct recording When you set up a new DISH Pass timer the receiver automatically sets up timers each time a program matching your search criteria appears in the EPG TIMERS AND RECORDINGS A DVR timer is your instruction telling the satellite receiver the programs you want recorded For most DVR timers you select a specific program on a specific channel and tell the satellite receiver how often you want to record that program A recording is the actual program available for you to watch because of the DVR timer you set DVR rec
2. 1 Set up the receiver to make an on demand recording Note You can press the RECORD button or you can use any kind of Tip With the DVR event timer except a VCR event timer receiver you can l even watch one 2 Press the DVR button This opens the DVR Events menu recorded event while recording another at the same time 9News Noon Fox News Live Remote Control Help Your World With Nell Cavuto Harry Potter and Sorcerer s Blind Date Page 89 Chapter 3 Using the System 3 Select an event on the DVR Events menu not the one you re Tip If you want to recording This opens an information menu for that event archive an event to save it for a long 4 Press the PLAY button time you can move it from the receiver Copy Recordings to Videotape to a VCR You may want to keep a videotape copy of a recording you made on the DVR You will not be able to play back events with full digital audio and video quality from a videotape Many satellite TV programs and films are copyrighted In h some cases copyright law may apply to private in home recording 1 Connect the receiver s back panel audio video outputs to the VCR s audio video inputs 2 Puta rewound tape into the VCR 3 Turn the VCR on 4 Press the remote control DVR button This opens the DVR Events menu 5 Select an event on the DVR Events menu This opens an information menu for that event 6 Start the VCR to record onto the tape
3. 9 Press the PAUSE button and then press the FWD button to forward the program in slow motion When you press the FWD button once the program advances at 1 15 the speed of normal play Press the FWD button twice to forward at FWD 1 4 as fast as normal play Press the FWD button three times to play the program at normal speed As you press the FWD button repeatedly the program advances faster up to its fastest speed Page 16 Quick Tour of Digital Video Recorder Features 10 Press the VIEW TV button to go back right away to the program in 11 12 13 14 15 progress Press the RECORD button to start recording the program right now Q When the Record Remainder of this Event displays select OK to start recording now See page 71 for an explanation of the recording options _ Ti Record Remainder of This Event Remote Control Help 101 HELP End Time 6 00 pm Select OK to start recording the program Notice the receiver s front panel RECORDING light turns on If you want press the STOP button This stops the receiver from recording the program Notice the receiver s front panel RECORDING light turns STOP off Now if you want to take the time use the Program Guide to find another program set to start in the next few minutes Note Start watching the program when it starts Watch the program for a few minutes Page 17 Chapter 1 Introduction 16 Press the BACK
4. Games amp Leaming 3 k KIDSWISE Entertainment 4 ry i a ER Lifestyles Spons 6 Pay Per View 7 L inment SMWTIME ove your iieii 07 25 03 INTERACTIVE SELECT ENTERTAINMENT 9 Press the O button to go back to the Main Menu i Page 11 Chapter 1 Introduction Page 12 10 Press the 5 button to select the Locks option on the Main Menu This menu allows you to apply password protected locks on programming based on rating or even on a channel by channel basis 101 HELP 10 28am Rating 3 Change Password 15 LOCK PPV 6 Remote Control Hel 10 00am 6 00pm N 11 Press MENU to go back to the Main Menu 12 Press the 6 button to select the System Setup option on the Main Menu Use this menu to set up the system the way you want Mon September 8 eg Diagnostics 3 Purchase History 5 Factory Defaults 6 Guide Displays I7 Cancel Io 4 Remote Control ep 10 00am 6 00pm N 13 Press MENU to go back to the Main Menu ikl Quick Tour of the Menus 14 Press the 7 button to select the Daily Schedule option on the jars Main Menu The Daily Schedule lists the timers that are planned for today the future up to nine days and those that occurred in the recent past 15 Press MENU to go back to the Main Menu MENU 16 Press the 8 button to open the Preferences menu This menu tuv allows you to set up your receiver to make it easier to use Q NR dish Pr
5. Press the front panel SYSTEM INFO button to display the System Info screen The System Info screen shows the Secondary Remote Address Write down this address Press and hold the SAT button on Remote Control 2 for about three seconds until all of the mode buttons light up and then let go of the SAT button Use the NUMBER PAD buttons to enter any number between 1 and 16 but not the one you wrote in step 2 Write down the number you entered Press the POUND button If you entered the address correctly the SAT mode button will flash three times search Page 43 Chapter 2 Receiver Description and Installation 6 Press the RECORD button 7 Make sure the Secondary Remote Address you see on the System Info screen is the same as the one you entered in step 4 If it isn t the remote cannot control the receiver 8 Press the SELECT button to close the Important System RECORD Information screen Checking the Remote Control Address l Press and hold the SAT mode button for three seconds until all of the mode buttons light up and then let go of the SAT button 2 Press the POUND button twice The SAT mode button will DIr flash the same number of times as the address number three flashes means address 3 Adjusting the Remote Control Antenna Attention If your UHF Pro Remote Control 2 isn t working very well from far away you may be experiencing interference from objects near your receiver
6. d sh Timer Options 2 42p TV Guide Close Up 6 Select Set Priority if you would like to change the priority of the timer see page 70 for more information Ea d sh DVR Priorities le Man Weekend lan i Man SMG All ITV Guide Closeup ITV Guide CI gt 7 Select Create Timer to finish making the new timer Page 75 Chapter 3 Using the System Tip You can edit and delete timers from either TV output Tip Use the PAGE UP and PAGE DOWN buttons to scroll quickly through the channel list Page 76 Setting Up a Manual Timer A Manual Timer lets you set custom start and stop times for a timer 1 Press MENU 7 2 Select Timers 3 Select Manual a d sh Create Timer 11 06am Manual Timer Select the Timer Frequency see page 70 for more details Select a Timer Type see page 70 for more details Select Options see page 71 for more details Select the channel Use the UP DOWN ARROWS PAGE UP DOWN or NUMBER PAD to find the channel 8 Select Edit Time Se eS gt d sh Create Timer 11 08am Manual Timer 9 Set the Start Time and End Time include AM PM for each 10 Set the Date 11 Select Done 12 Select Create Timer Using Timers and Recordings Setting Up a DISH Pass Timer DISH Pass lets you create timers to record programs automatically based on your search criteria When the receiver finds programs that meet your search criteria it will automatic
7. on Dish Input 2 you need to point your dish 9 degrees to the east and repeak your dish Rerun check switch If the check switch summary screen shows 110 W on Dish Input 1 you need to point your dish 9 degrees to the west and repeak your dish Rerun check switch Make sure skew setting is correct for a Dish 500 installation at your zip code Rerun check switch Make sure cable is rated for 2150 MHz and all accessory devices are compatible Rerun check switch Wait for weather to clear up and restore signal Clear obstructions from the signal path Compatible accessory devices must pass 2150 MHz signals 22 KHz signals both directions per DiSEqC 2 0 specifications and pass DC power Using the Remote Control You cannot find the remote control When you press a button on the remote control the receiver does not do what you expect Your UHF Pro remote control does not work well from far away The remote control may be missing batteries the batteries may be incorrectly placed in the remote or the batteries may be weak or dead You may be using the wrong remote control 1 or 2 for the menus TV1 or TV2 you are trying to operate You may be experiencing interference from objects near your receiver antenna Use the receiver front panel Control Buttons to control the receiver until you find the remote If the remote control is permanently lost or too damaged to use call the Service Center to
8. 112 115 W Warranty 153 When the Receiver is Off 73 Wiring Diagrams 128 Page 164 Receiver Information Write the following information in the spaces provided below You may need to provide this information if you call the Service Center To get the Conditional Access Numbers display the Important System Information menu see Ordering Your Program Packages Remote Control Settings TV Channel Settings 136838
9. 650 DISH Network 722 742 Dixi 566 620 Dumont 501 627 652 Daytron Dimensia 526 573 651 652 654 656 659 660 665 670 709 728 Electrohome Emerson 526 534 535 536 537 538 539 541 573 590 627 636 642 648 652 654 655 657 658 659 660 661 662 665 666 667 669 670 677 679 682 692 696 699 720 506 573 652 654 660 664 Fisher 542 590 683 Fujitsu 534 682 694 Envision Funai 534 541 657 661 662 677 682 694 Q mi 508 509 543 544 630 645 646 650 651 652 654 659 661 663 665 667 668 670 673 676 681 690 691 698 701 715 716 725 728 742 Goldstar 505 523 526 545 546 566 573 652 653 654 655 656 658 659 660 664 665 670 671 678 693 730 747 Gradiente Granada Grundig C Hitachi 523 526 548 549 553 554 555 585 597 626 636 638 643 648 652 654 655 665 668 669 670 672 673 702 718 726 Infinity 566 671 JBL 566 671 JC Penney 505 506 516 525 526 543 546 631 645 646 650 652 653 654 658 659 664 667 668 670 673 676 678 680 690 691 701 725 726 728 730 Jensen 556 573 652 654 660 JVC 508 557 559 642 649 655 667 673 676 726 735 736 737 548 561 573 652 654 664 506 573 652 654 656 659 660 664 679 681 Kloss Novabeam 657 663 698 723 724 KTV 526 539 541 573 657 658 661 662 664 665
10. 87 DVR Events 87 DVR Features 14 85 DVR Record Event 19 80 83 84 Entering Text 61 Factory Default Setting 102 Factory Defaults 102 Favorites 13 Favorites Lists 67 Activating 69 Changing 68 Creating 68 Dual Mode 67 Naming 69 Single Mode 68 Using 67 Fixed Images 5 Front Panel 23 Arrows Select 23 Buttons 23 Menu 23 Mode Button 23 Mode Indicator 23 Power 23 Recording 23 Smart Card Door 23 System Info 23 TV 1 Power 23 TV2 Power 23 Page 161 Page 162 Getting Started 6 Finding Programs to Watch 7 Ordering Your Programming 6 Guide Button 53 Hiding Adult Channels 98 Highlighting a Choice in a Menu 60 Highlighting Menu Options 59 Inactivity Standby 106 Info Button 54 Installation Summary 40 Installing Batteries 28 Languages Changing 103 Locking and Unlocking the Receiver 94 Locking Receiver Front Panel 97 Locks 12 93 94 Adult Channels 98 Channel Locks 96 DISH On Demand 97 Front Panel 97 Password 98 Pay Per View 97 Rating Locks 95 Low Battery Warning 28 Main Menu 9 58 Manual Timer 76 Menu Button 53 Menus 58 Alternate Audio 103 Browse Banner 8 59 Cancelling a Procedure 61 Customer 11 DISH Home 11 Factory Defaults 103 Favorites 67 Front Panel Menu Button 23 Highlighting Choices 60 Highlighting Options 59 Installation Summary 40 List of Choices 60 Locks 12 93 Main 9 Main Menu 58 Modulator Setup 37 Open and Close 58 Phone System 38 Preferences 13 Program Guide 10 58 62 Se
11. See Using Text Fields on page 61 for instructions 6 Select Options as described on page 71 7 Select Create Timer When the receiver has completed your search the Timer Schedule will display the results Page 77 Chapter 3 Using the System Tip It s very important to leave the receiver enabled to receive Updates By doing this the Program Guide will have the most up to date information and can adjust or create timers accordingly Make sure the Updates feature is enabled as described on page 107 Note After entering your search words and selecting Create Timer be sure to review the timers that DISH Pass creates some may not be what you are expecting You can e Pick selected events to skip You will need to review future timers each time the Program Guide is updated e Adjust your search terms and method Select Set Priority if you would like to change the priority of your DISH Pass To adjust your search delete the unwanted DISH Pass timer and try the following Change your DISH Pass search term s to be more specific Select Exact Match with the Title or Info Choose DISH Pass when you select a future program within the Program Guide Browse Banner or Search This will enter the program s exact title 8 Select Done Deleting a Timer When you no longer need a timer you can delete it 1 Press MENU 7 to open the Daily Schedule screen So pm d sh Timers List L Bathro
12. This locks all Pay Per View channels and DISH On Demand when available You also can lock one or more Pay Per View channels by using channel locks or rating locks 1 Press the MENU button 2 Select the Locks option 3 Ifthe receiver is locked enter the password using the NUMBER PAD buttons The receiver displays stars as you enter the digits of the password As soon as you enter the fourth digit of the password the receiver highlights the OK option Press the SELECT button Page 97 Chapter 3 Using the System 4 Select the Lock PPV or Unlock PPV option Mon September 15 eo Ratings Locks N Channel Locks 2 Unlock System p Change Password 5 S Lock PPV 6 Hide Adult 7 Remote Control Help 10 00am 6 00pm NR 5 Ifthe receiver is not locked you must lock it to put the lock you just created into effect Hiding and Showing Adult Channels When you hide adult channels you keep the Program Guide Themes lists and the Browse Banner from displaying adult channels It also keeps anyone from choosing such channels by using the UP or DOWN ARROW buttons or the remote control NUMBER PAD buttons 1 Press the MENU button 2 Select the Locks option 3 Ifthe receiver is locked enter the password using the NUMBER PAD buttons The receiver displays stars as you enter the digits of the password As soon as you enter the fourth digit of the password the receiver highlights the OK optio
13. cc0ceeee 79 Using the DVR Features ccccccceccseccseeceseceecaecceeeceesuesceesueeceeeeeeeas 85 Using Themes and Search cccccccseccsececseeceeeceeesceeeeaseseeesseesaeesaeeess 90 USMO LOCKS arinin tbe late lAtedmabiae A Mabe made 93 Personal Identification Number cccceccseceeeeeceeeceeeeeeeeeeeeseeeeeeees 101 WISIN CANCE ALD racire E 101 Resetting Receiver to Factory Default Settings eee 102 Changing Program Languages cccccccceeeeceeeceseeeeeeeeeseeeseeeeaeeeees 103 Using Dolby Digital Sound cc ccccecceecceeeceeeeseeeae essa eeseeesaeeeaees 104 RCS So ets E rt EEE AEAT OE AE AEE EE AT E 105 Macu SIAN GOV susre a pan cecsaaatdatoeceetee ves 106 Control Other Devices with the Remote Controls cccceeeeee 106 Using Troubleshooting Tools ccccccccceccseeceeeeeeeeeeeeeeseeeeeeseeeaeeaeees 117 Chapter 4 Dish Antenna Installation ccceceseeeeeeeeneeeees 119 Installing a DISH 500 Antenna ccccccccsseceeecceeesaeeeeeeeeaeesseesaees 119 Installing a Multiple Dish DISH Pro System ccceccceceeeeeeeeeee ees 125 DISH Pro Wiring Diagrams sisvececvih c ives inpr elected ecAter R Ea 128 Running Coaxial Cable cccccccccceccceeccceeeceseseeeceeeeseeeeeeesaeesseesaaes 133 Chapter 5 Referee piscina adaa aAa AAA 135 Troubleshooting Tables ccccccceccceecesecceeceecceeceeecuseeeesseeseesnenses 135
14. displays an ERROR message The receiver will not allow you to apply an empty list A Favorite List does not show channels that you know you have added to it If you have set up the locks to hide adult channels and the receiver is locked the Favorite List will not show such channels Buying a Pay Per View Program What Is H Possible Reason appening Someone orders a Pay e Per View program without your permission You may have been away from the receiver and someone else used it You find that you are not able to order a Pay Per View program The receiver may not be connected to an active telephone line The credit limit may have been exceeded You find that you are not able to cancel a Pay Per View program You ordered a Pay Per View program and then decided not to watch it Your setup includes more than one receiver You order a Pay Per View program but it does not appear via all of the receivers You ordered a Pay Per View program and want it to be available via all the receivers in your setup Renting a DISH On Demand Program What Is H Possible Reason appening Your receiver was just installed but you can t see any DISH On Demand Programs Your receiver is downloading the DISH On Demand programming You were watching a DISH On Demand program when it suddenly stopped You reached the end of your rental Page 144 e Choose another list to apply
15. e After entering your search words and selecting Create Timer be sure to review the timers that DISH Pass creates some may not be what you are expecting You can Pick selected events to Skip You will need to review future timers each time the EPG is updated Adjust your search terms and method e To adjust your search delete the unwanted DISH Pass timer and try the following Change your DISH Pass search term s to be more specific Select Exact Match with the Title or Info Choose DISH Pass when you select a future program within the EPG Browse Banner or Search This will enter the program s exact title e When you select Info for your search it looks for your search terms in both the extended information and the program s title Daily Schedule e Press the remote s DVR button twice to quickly get to the Daily Schedule e Use the arrow buttons then select a future program if you want to Skip or Restore a timer You can also choose to Protect it or view the start early end late settings To change the start early end late setting you must select the event within the Timers List lf the program is a DISH Pass program you cannot change the start early or end late times on an individual program it must be changed on the DISH Pass program from the Timers List e Use the remote s Page Up button to see the previous days timers Review these tim ers if you want to see the result of your timers e
16. e Button sequences are shown in this convention button name button name button name Example Press MENU 6 1 3 on Remote Control 1 to display the System Information screen e Connections on the back of the receiver are in small capital letters Example SATELLITE IN e Where this guide mentions nearby TV it refers to the TV near the receiver The nearby TV receives TV1 menus and programming from the receiver s TV1 outputs and is connected using short audio video cables e Where this guide mentions remote TV it refers to the cable ready TV s located in rooms away from the receiver The remote TV receives TV2 menus and programming from the receiver s TV2 outputs through your in home cable system e Where this guide mentions remote control it refers to either Remote Control 1 when viewing a nearby TV or Remote Control 2 when viewing the remote TV s If a specific remote control must be used this guide will refer directly to Remote Control 1 or Remote Control 2 Overview Fixed Images On some TVs the presence of fixed images for extended periods of time may cause them to be permanently imprinted on the screen Consult your TV user guide for information on whether this is a problem for your TV what operating viewing restrictions apply to avoid this problem and associated TV warranty coverage Moving DISH Network Logo POWER Whenever the receiver s outputs are turned off using the remote control or front p
17. e Review future timers up to nine days in advance and make changes as necessary e Review past timers to see which occurred and the reason why one did not if applicable See Reasons Why Timers Are Skipped Reasons Why Timers are Skipped If a timer is skipped the reason is stated on the Timers List e Priority This timer had a lower priority than other events being recorded at the time e User A user chose to skip that timer e Duplicate event There is already another timer set to record that program e Event exists in DVR The program was already recorded and can be seen in the DVR Events list e Not anew episode Used for New Episode timers Currently a New Episode is one that has the current year listed in the Program Guide information e Incorrect event For Weekly Daily and Monday Friday timers If the guide has a different event listed the timer will be skipped For example the timer was set up on a Saturday for Daily but the program is broadcast only Monday Friday so the timer will be skipped on the weekends Page 72 Using Timers and Recordings When a Timer Starts a Recording For two minutes before an timer starts a recording the receiver may display a digital countdown on the TV screen This symbol disappears when the program begins While the symbol is displayed you may do one of the following e Press CANCEL to clear the symbol from the TV screen This does not stop the timer from starti
18. remote control or dish mounting hardware It does not include other parts purchased separately What the Warranty Does Not Cover e This warranty does not cover installation of the system If applicable such installation will be warranted under a separate installation agreement e This warranty does not cover consumer instruction physical setup or adjustment of any consumer electronic devices remote control batteries signal reception problems loss of use of the system or unused programming charges due to system malfunction e This warranty does not cover cosmetic damage damage due to lightning electrical or telephone line surges battery leakage fire flood or other acts of Nature accident misuse abuse repair or alteration by other than authorized factory service use of accessories not recommended by the receiver manufacturer negligence commercial or institutional use or improper or neglected maintenance e This warranty does not cover equipment sold AS IS or WITH ALL FAULTS shipping and handling removal or reinstallation shipping damage if the equipment was not packed and shipped in the manner prescribed nor equipment purchased serviced or operated outside the continental United States of America Legal Limitations REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY ECHOSTAR SHALL NOT BE HELD LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESSED OR IMPLIED WARRANTY ON THIS SYS
19. 1 1 to display the Point Dish Signal screen on the nearby TV Select Check Switch When an attention screen displays select Retest The receiver begins performing the Check Switch tests When it is finished the Installation Summary screen displays Make sure that the information on the Installation Summary screen identifies your system correctly and shows all transponders for all satellites in your system Your screen may look different from the example above depending on the dish antenna system you are using Select OK to go to the Point Dish Signal screen Select Cancel to exit the Point Dish menu An Attention screen will open asking the mounting and positioning of your dish is complete with a Locked indication in the Point Dish screen If the answer is yes select Yes After you select Yes the receiver will begin taking a software upgrade You will see a Warning that Vital program information will now be downloaded into your receiver You will also see a status bar showing the progress of this upgrade Once the software upgrade is complete you will see a message that your receiver s memory is being upgraded Do not disturb the receiver while the receiver s memory is being upgraded Note If you are installing other DISH Pro or DISH Pro Plus receivers be sure to run Check Switch on all of them and allow them to take the necessary software upgrade When the memory upgrade is complete you should be watching TV Your
20. 49 Chapter 3 Using the System Using Picture In Picture Single Mode lets you watch two programs at once using PIP The following instructions describe how to use PIP 1 Press the PIP button The PIP window displays in the lower right corner of the screen 2 Press the POSITION button to move the PIP window to a new location on the TV screen Each time you press the POSITION button the PIP window moves to another location 3 Press the SWAP button The channel that was shown in the PIP window will now be shown on the full screen gt rz vice One ForAll Remote 4 Press the PIP button again to enlarge the PIP window 5 Press the PIP button once more to close the PIP window Page 50 Using Dual and Single Modes Using Shared View Shared View is a feature of Single Mode that lets you activate the TV2 audio and video outputs to display the same programming as the TV1 outputs While using this feature both the green 1 and blue 2 remotes for your satellite receiver can control what is displayed on all TVs connected to the system The following instructions describe how to enable Shared View 1 Make sure the receiver is in Single Mode The SINGLE front panel indicator should be lit If not press the MODE button the receiver front panel 2 Press MENU 6 2 to open the Shared View screen This screen is used in Single Mode only 3 Select Enable View Note If you do not want to display programming on
21. 555 2546 Incoming Call You can select OK to eliminate the message If you do nothing it will disappear after 20 seconds If you are in a menu when a call comes in you will see a different Caller ID popup screen Incoming Call John Doe D 123 555 2546 Tuesday March 3 2005 D 6 25 pm OK Page 101 Chapter 3 Using the System Turning Caller ID On and Off 1 Press MENU on the Remote Control 2 Select System Setup 3 Select Installation Of 4 Select Caller ID abc gt dis Caller ID 625pmeq ME om Sa 5 Select Enable Caller ID or select Disable Caller ID 6 Select Done Resetting Receiver to Factory Default Settings Note Resetting the receiver to factory default settings discards all Favorite Lists except the All Chan and All Sub lists Note If you have set any locks on the receiver and the receiver is locked these locks will be kept If the receiver is unlocked any such locks will be lost You cannot reset the receiver to default settings to discard a password you have forgotten Only a Customer Service Representative can reset the receiver to bypass a receiver lock Page 102 Changing Program Languages If you want to reset the receiver to be the same as when it was shipped from the factory do the following 1 Press MENU 6 6 2 When the receiver displays a Warning message confirm that you want to reset the receiver s preferences by selecti
22. 685 678 681 685 500 501 502 504 67 678 679 590 680 684 688 534 592 600 674 677 683 534 568 592 600 674 677 683 534 588 595 608 675 676 678 680 681 684 687 688 588 678 681 581 592 594 600 674 682 683 500 501 533 747 Page 149 Chapter 5 Reference TV VCR Combo Programming for combination devices Program the remote control in TV mode and then in VCR mode DVD Player Codes Programming in AUX mode Press 1 before entering the DVD code ee fe C Hitachi 632 635 660 705 706 707 Go Video Page 150 715 716 717 734 627 650 666 690 742 749 651 652 667 668 691 740 741 Sony 617 644 645 670 671 729 730 731 Toshiba 616 646 647 672 735 736 750 Tuner Amplifier Codes Samsung Programming in AUX mode Press 2 before entering the tuner amplifier code 636 641 656 687 718 720 724 775 726 640 672 751 649 676 691 726 728 745 654 705 740 651 740 742 743 671 748 750 716 739 Optimus 648 664 734 744 749 658 667 668 679 702 734 635 638 704 727 Sharp 712 713 714 715 749 Sherwood 646 670 736 738 744 J nN N amp N s D uw Yv Yv J J EN Nn EN EN Ue gt On Sony 639 645 650 687 728 729 730 Technics 643 644 652 742 746 Yamaha 663 730 731 732 733 745 747 DVD VCR Combo
23. 9 08 10 00am l 10 30am 11 00am i Palid Paid RE Evolution val Programming Programming Sports Beyond the Glory Boxing gt MLS Soccer gt Just Goals Las Tertulias del Asador You can use the Program Guide to find and select a program to watch For now though go on with this tour Press the MENU button to go back to the Main Menu Press the 2 button to select the Themes and Search option on the Main Menu This menu allows you to search for programming by themes movies sports etc or by key words used in the program information dist Religious 5 Press the MENU button to go back to the Main Menu MENU Quick Tour of the Menus 6 Press the 3 button to select the Customer option This menu def provides convenient access to your DISH Network account to review your statement pay your bill upgrade programming and more CUSTOMER SUPPORT wr INTERACTIVE Add Channels a w View Your Statement C7 nN Pay Your DISH Network BIll 3 gt Frequently Asked Questions CTY V Exit CTY U amp k to DISH Network s Gustomer Support Center lt Please make a selection to _ continue e 7 Press the O button to go back to the Main Menu gt 8 Press the 4 button to select the Dish Home option You can hi order channels check the news and weather and even play 2 games d sh home d sh Customer Service amp eN Ppa OL n News amp Weather 2 ecated shamans Faring
24. Authorization RA number 4 You will be given the appropriate address for which to return your equipment Whether under warranty or not you will be responsible for the cost of shipping back the defective equipment For faster service see the Advance Exchange Program below 5 Returned equipment must be packaged properly using either the original shipping materials or the packaging in which the replacement equipment is shipped Include a copy of the Bill of Sale Any items returned without a copy of the Proof of Purchase will be considered out of warranty Follow the instructions given to you by the Customer Service Representative 6 Write the RA number in large clearly visible characters on the outside of the shipping box that you use to return the equipment To avoid confusion and misunderstandings shipments without an RA number clearly visible on the outside of the box will be returned to you at your expense Advance Exchange Program The Advance Exchange Program allows you to have replacement equipment shipped immediately to you depending upon where you live it could take three to five business days Along with replacement equipment you will receive a prepaid shipping label and instructions on how to return the defective equipment The shipping charge for receiving replacement equipment and returning the defective equipment is a one time fee based on EchoStar s competitive bulk shipping rates additional charges may apply outside of
25. Description and Installation Notes Page 48 Chapter 3 Using the System Using Dual and Single Modes Your DISH Network satellite receiver includes features that gives you greater flexibility in how you watch TV These features include two modes of operation Dual Mode and Single Mode Dual Mode Dual Mode uses TV 1 outputs to deliver programming to the nearby TV and TV2 outputs to deliver programming to the remote TV s You can tell your receiver is in Dual Mode because the DUAL front panel indicator will light and the menu and other screens will display the following information it TUE 3 19 F TUE 3 19 6 25 pm 6 25 pm Dual Mode DIVEIE OIO Tip You can use Dual Mode allows you to watch different programs in two locations the Front Panel Locks to prevent e Nearby TV Programming from the receiver is delivered to the TV near the the Mode from receiver using short audio video cables being changed accidentally See e Remote TV Programming from the receiver is delivered to a TV located in page 97 for another room using existing in home coaxial cable instructions Single Mode Single Mode delivers the same programming to all of the TVs connected to the satellite receiver but provides dual tuner features like PIP You can tell you are in Single Mode because the SINGLE front panel indicator will light and the menus and other screens will display the following information TUE 3 19 6 25 pm Single Mode Page
26. LIABLE FOR ANY DAMAGE RESULTING FROM LOSS OF RECORDED MATERIAL OR THE PREVENTION OF RECORDING DUE TO ANY FAULT FAILURE DEFICIENCY OR DEFECT IN SERVICES OR EQUIPMENT WE MAKE NO WARRANTY EITHER EXPRESSED OR IMPLIED REGARDING THE DISH NETWORK DBS EQUIPMENT OR ANY Page 158 Staying Legal SERVICES FURNISHED TO YOU ALL SUCH WARRANTIES ARE EXPRESSLY EXCLUDED IN NO EVENT SHALL WE HAVE ANY LIABILITY FOR SPECIAL INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES RELATING TO THE DBS EQUIPMENT OR RESULTING FROM OUR FURNISHING OR FAILURE TO FURNISH ANY SERVICES OR EQUIPMENT TO YOU OR FROM ANY FAULT FAILURE DEFICIENCY OR DEFECT IN SERVICES OR EQUIPMENT FURNISHED TO YOU B It is your responsibility to impose any restrictions on viewing by you other members of your household or guests and we shall have no liability to anyone due to or based on the content of any of the Services furnished to you 8 WARNING AGAINST PIRACY It is a violation of several U S federal and state laws to receive any Services or any portion of such Services without paying for them The penalties for violating such laws can range from imprisonment to civil damage awards of up to 110 000 per violation 9 MISCELLANEOUS A Physical Address Change of Address When setting up your DISH Network account you agree to provide us with the physical street address where the Equipment will be located A post office box does not constitute a physical address and is not sufficient t
27. Locks to control the programs your family views See Using Locks on page 93 e Be sure to keep Updates and Inactivity Standby enabled so that your receiver always has the latest DISH On Demand programs See Updates on page 105 e You can review what you have rented during the last 30 60 days by looking in Purchase History e The programs you rent will appear on your DISH Network bill e For more information go to dishnetwork com ondemand Page 66 Reviewing Purchase History To order a DISH On Demand program l Zi 2 Press the DVR button to open DISH On Demand Select Movies amp More Use the LEFT and RIGHT ARROW buttons to scroll through your program choices Select the program you want to watch and follow the on screen instructions Note When you confirm an order for a DISH On Demand program you cannot cancel the order and you will be billed for it Reviewing Purchase History Press MENU 6 5 to open the Purchase History screen This screen shows a list of events you ve purchased including those you have watched and those you purchased but have not yet watched 03 15 10 00pm 3 99 PPV Catwo 02 28 10 30pm 3 99 PPV Friday Using Favorites Lists Favorites Lists are lists of your favorite channels You can create and change the lists yourself adding and removing channels as you wish Your favorite channels can be grouped into no more than four lists for both TV1 and TV2 in Dual Mode For
28. Program Guide Changing the Channel in the Program Guide 1 Press GUIDE to open the Program Guide dame dist List All Chan 4 11pm Mon 9 22 ance Control Help 10 00am 6 00pm NR Learn all about your DISH Network remote control and f its unique features answers to common j questions too You ll be bie eae 101 HELP Walker Texas Ranger Pay Per View Guide gt Remote Control Help gt 2 Choose a channel using either of the following e Use the NUMBER PAD buttons to enter the channel number The Program Guide displays a block of channels including the one that you just entered e Use the ARROW buttons to move the highlight to the channel 3 Press the SELECT button to change to the new channel 4 Press the CANCEL button to close the Program Guide without changing the channel CANCEL Scrolling Through the Program Guide There are two ways to scroll through the Program Guide Scroll by channel Press the PAGE UP or PAGE DOWN button to scan page by page through the listing Q of channels PAGE Q e Scroll by time Enter the number of hours that you want to skip using the NUMBER PAD buttons Then press the LEFT or RIGHT ARROW button e Scroll by day Press SKIP FWD to scroll ahead in the Program Guide 24 hours each time you press the button After you skip ahead at least one day in the Program Guide press SKIP BACK to scroll back 24 hours each time you press the button until you ar
29. Schedule Use the Daily Schedule to plan and manage your timers 1 Press MENU 7 2 Use the ARROWS to select a future program if you want to skip or restore a timer You can also choose to protect it or view the start early end late settings e To change the start early end late setting you must select the event within the Timers List e Ifthe program is a DISH Pass timer you cannot change the start early or end late times on an individual program it must be changed on the DISH Pass timer from the Timers List e Press PAGE UP to see the previous days timers Review these timers if you want to see the result of your timers e g if it recorded successfully or why it might have been skipped 3 Select Done Page 74 Using Timers and Recordings Setting Up an Automatic Timer The following instructions explain the easiest way to set up an automatic timer je We Gain Beli and delete timers l Find the program that starts in the future you want to record using the from either TV Program Guide or Browse Banner output 2 Select the future event The Create Timer screen displays d sh Create Timer TV Guide Close Up Tip Remote Control 1 is used to control TV1 menus on the nearby TV Remote Control 2 is used to control 3 Select the Timer Frequency see page 70 for more details eee the 4 Select a Timer Type see page 70 for more details 5 Select Options see page 71 for more details o gt p
30. Telemundo 5 Select a program that you recorded earlier one that is not recording now then select Start Over 6 You should now be watching a pre recorded program while the receiver is recording the other events programs Page 84 Using the DVR Features Using the DVR Features Most satellite TV programs and films are copyrighted In some cases copyright law may apply to private in home recording The DVR features let you decide how to watch TV You can pause reverse or skip back through a program Then you can go back to watch fast forward or skip ahead through the program Also you can record and play back programs with full digital audio and video quality without a VCR Auto Recording If you get a phone call while you watch a live program you can pause the program answer the phone go back to watch the program and not miss any of the action You can pause reverse or skip back through a live program Then you can go back to watch fast forward or skip ahead through the program You can also use slow motion forward and backward and frame advance and reverse while using the DVR s auto recording feature Turn the receiver on and tune it to a channel Then you can use the remote control s DVR buttons Note When you press any one of these buttons you Il see a small sign on the TV screen Press the PAUSE button to pause the program Press this button again to watch the program from where it p
31. The receiver displays stars as you enter the digits of the password When you enter the fourth digit of the password the receiver highlights the OK option Press the SELECT button 4 Select the Ratings Locks option 10 29am I 5 Highlight the lowest rating that you want to block Press the SELECT button to lock the highlighted rating Page 95 Chapter 3 Using the System Page 96 eS eS Note All ratings that are more restrictive than the selected rating are also selected For example if you lock PG 13 rated programs then all programs with the R NC 17 and NR AO ratings are also locked Select the expanded rating code s if you want to also lock these ratings To unlock a rating code highlight the code and press SELECT Select the Done option to save the changes If the receiver is not locked you must lock it to put the locks you just created into effect by selecting Lock System Creating or Changing Channel Locks You can lock any channel including Pay Per View channels l 2 3 Press the MENU button Select the Locks option If the receiver is locked enter the password using the number pad buttons The receiver displays stars as you enter the digits of the password When you enter the fourth digit of the password the receiver highlights the OK option Press the SELECT button Select the Channel Locks option Highlight the channel that you want to lock If necessary press the UP
32. between the All Chan and All Sub Using Timers and Recordings A timer is your instruction telling the satellite receiver the programs you want to view in the future For most DVR timers you select a specific program on a specific channel and tell the satellite receiver how often you want to record that program A recording is the actual program stored for you to watch DVR recordings are listed in the DVR Events screen which you can find quickly by pressing DVR on the remote control Remember Most TV programs and films are copyrighted In some cases copyright law may apply to private in home recording Page 69 Chapter 3 Using the System Page 70 Overview Refer to this section as you get familiar with how to set up Timers Timer Types There are three types of timers Timer DVR Records an event onto your receiver for later viewing Auto Automatically changes the channel for live viewing of the event Reminder Creates an on screen reminder when the event is about to alr Frequency Deciding how often you want to watch a program will help you make the best choice Timer All Episodes Records each time that program is on that channel New Episodes Records current season programs each time they occur on that channel Once Records a program once good for movies sporting events etc Weekly Records a program once a week at that time on that channel Daily Records a program
33. button twice Watch the mode light to determine your code The mode button flashes the number for each digit of the device code with a pause between the groups of flashes A quick flash is for zero For AUX mode The first group of flashes tells you what the AUX mode controls A quick flash zero before the three digit code is for a TV one regular flash is for a VCR or DVD player and two flashes is for a tuner or amplifier For Limited Mode If you have programmed a TV or VCR in Limited Mode the mode button flashes once at the end of the flash sequence Additional Information For example hold the TV mode button for a TV until all of the other mode buttons light When you let go the TV mode light will flash For example if the code is 570 the mode button flashes five times pauses flashes seven times pauses and flashes once quickly For example if the TV code is 570 the AUX mode button flashes once quickly indicating O for TV pauses flashes five times pauses flashes seven times pauses and flashes once quickly For example if the TV code is 570 the AUX mode button flashes once quickly indicating O for TV pauses flashes five times pauses flashes seven times pauses flashes once quickly and then flashes once indicting Limited Mode Control Other Devices with the Remote Controls Remote Control Buttons Control the Receiver When you get the remote it s already set up to contro
34. button to reverse the program Note Let the program reverse all the way to its start BACK 17 Press the DVR button This opens the DVR Events menu on the TV screen dish DVA Events 11 a 9News Noon 0 02 Fox News Live 0 00 Remote Control Help 0 02 Your World With Nell Cavuto 0 00 Harry Potter and Sorcerer s 0 00 Blind Date 0 04 18 Use the remote control arrow buttons to highlight an event on the DVR Events menu it s OK to highlight an event you re recording omSsmry 19 Press the remote control SELECT button to select the event you highlighted This opens a menu of info about that event 20 Press VIEW TV to return to your live programming VIEW TW Page 18 Quick Tour of Watching One Program While Recording Others Quick Tour of Watching One Program While Recording Others The steps below show one of many ways to watch one program while recording another To tour this feature your satellite receiver must be in Single Mode see page 49 or in Dual Mode with Record Plus enabled see page 81 1 Press GUIDE to open the Program Guide Find a program you want to watch now GUIDE 2 Press SELECT to watch that program Q RECORD 3 Press the RECORD button 4 With Record Plus enabled see page 81 and the receiver in Dual Mode select TV2 Record Remainder of This Event DISH NETWORK FY w T tme 4 TP a mo amp 00 am vil Vi TV2 5 Select OK 6 Press G
35. changes and exit this screen Note You can reset the changes you have made to the Updates feature by selecting Defaults before exiting this screen Page 105 Chapter 3 Using the System Tip Remote Control 1 is used to control TV1 menus on the nearby TV Remote Control 2 is used to control TV2 menus on the remote TV s Page 106 Inactivity Standby If your receiver is on for a preset period of time without any activity for example no channel changes the Inactivity Standby feature turns off the receiver so that you ll always have the latest Program Guide and DISH On Demand when available Enabling this feature recommended also improves the reliability of your receiver To change the settings for this feature complete the following 1 Press the MENU 8 8 to open the Inactivity Standby screen dish Inactivity Standby Enabling this feature Powers off the receiver after Inactivity duration hours inactivity 2 Highlight Activation and use the UP and DOWN ARROW buttons to switch between Enabled and Disabled 3 Highlight Inactivity Duration and use the UP and DOWN ARROW buttons to select the amount of time the receiver waits before turning off 4 Select Done Note Select Defaults to reset the changes you ve made to this feature Control Other Devices with the Remote Controls This section describes how to use Remote Control 1 or Remote Control 2 to control with a TV a VCR or other devices Fo
36. dish antenna installation is now complete Optional Connecting VCRs to the System Optional Connecting VCRs to the System The diagram below provide example of how to connect VCRs to your satellite TV system Your installation may be different mE Tune to channel 3 or 4 Tune to remote TV channel for example channel 60 Remote TV N Nearby TV Connecting a VCR to the Nearby TV 1 Connect a coaxial cable from the CH 3 4 OUT output on the receiver to the nearby VCR s tuner port 2 Connect a coaxial cable from the output on the VCR to the nearby TV s tuner port Plug in and turn on the nearby VCR and TV Set the VCR output to Channel 3 or 4 as set on page 37 Tune the nearby VCR and TV to Channel 3 or 4 as set on page 37 en ae Place a TV1 channel sticker Channel 3 or 4 as set in step 5 on or near your Ri CH3 nearby TV This sticker will remind you which channel to use to watch satellite programming The stickers are located in the inside front cover of this guide Page 41 Chapter 2 Receiver Description and Installation Connecting a VCR to the Remote TV For this installation always leave your VCR powered on so that the TV can receive satellite programming If you turn off your VCR your TV will not be tuned to the correct channel to receive satellite programming 1 Connect the tuner input of the remote VCR to an existing wall cable outlet using a coaxial ca
37. equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Signal Strength Present at the Television The attenuator provided with the satellite receiver will limit the signal present at your television set to below the FCC signal strength limit of 75 6dBuV If you choose not to install the provided attenuator you must ensure that the signal strength present at the TV set does not exceed 75 6dBuV Connecting to an Off Air Antenna In order to receive local broadcast channels you may wish to install an off air antenna into your TV distribution equipment When installing the off air antenna you must be careful to meet certain FCC regulations There are many devices that allow you to connect your antenna to your in home distribution system such as splitters and amplifiers The FCC requires that the isolation between the antenna port and the network port of your system meet the following 80dB from 54 MHz to 216 MHz at least e 60dB from 216 MHz to 550 MHz and at least e 55dB from 550 MHz to 806 MHz Measuring the isolation of a device requires specialized equipment In most cases it is easier
38. find a program that you want to watch now Select that program You are now watching one program while recording another Press RECORD and select OK when the popup displays You are now recording two programs at the same time Press DVR on the remote control The DVR Event screen will open You should see the two programs that are recording indicated by the red dot next to the listings d sh DVR Events DISH NETWORK FYI fA nm C4 Pay Per View Guide DISH NETWORK FYI DISH NETWORK FYI aw amp Order Special Select a program that you recorded earlier one that is not recording now then select Start Over You should now be watching a pre recorded program while the receiver is recording the other two events programs Watching One Program While Recording Another Dual Mode with Record Plus Another feature that adds flexibility to the way you watch TV is Record Plus When Record Plus is enabled you can decide which receiver output TV1 or TV2 will record your events This feature is available in Dual Mode only Enabling Record Plus The following instructions describe how to enable Record Plus 1 Press MENU 8 6 to open the Record Plus screen on d sh Record Plus 2 Highlight the Activation option 3 Use the UP or DOWN ARROW button to set the Activation option to Enable 4 Highlight the Record Preference 5 Use the UP or DOWN ARROW button to set the Record Preference option to TV2 or
39. find you cannot When you are using the Program Guide or Browse Banner some channels are missing Page 142 Possible Reason The TV set may not be working properly If the receiver is connected to the TV using only the RF or VHF connections there may be a strong local broadcast on the same channel or a channel adjacent to the one to which the TV is tuned There may be interference from other nearby electrical devices such as cellular telephones computers microwave ovens radios stereos or TVs You may have turned on the Closed Captioned feature on the TV and put that feature into Text mode You may have connected the receiver to an input on the TV that is incorrect for the signal output from the receiver Shared View may be disabled preventing picture on TV2 Possible Reason Red means that you have not bought the program You must buy a channel before you can tune the receiver to it The Program Guide and Browse Banner can display programs scheduled for an extended but not unlimited time beyond the present The Program Guide and Browse Banner can display only programs that have not yet ended These features cannot display a time earlier than the present You may have applied a Favorite List other than the list named All Chan You may have set up the locks to hide certain programming If your setup includes a multi dish switch you may need to do the Check Switch procedure What t
40. four times to forward at 300 times normal speed The on screen bar shows how far you ve gone Press the PAUSE button and then press the FWD button to forward the program in slow motion When you press the FWD button once the program advances at 1 15 the speed of normal play Press the FWD button twice to forward at 1 4 as fast as normal play Press the FWD button three times to play the program Note Of course you can t forward into the part of a live program that hasn t been broadcast yet Press the PLAY button to watch the program Also press this button to switch from pause forward or reverse to play PLAY Press the SKIP BACK button to skip back about ten seconds in a recorded program Press this button again to skip back again Q Press the PAUSE button and then press the SKIP BACK button to reverse the recording one frame at a time Press the SKIP AHEAD button to skip ahead about 30 seconds in the program Press this button again to skip ahead again E Press the PAUSE button and then press SKIP AHEAD to advance the recording one frame at time Press the VIEW TV button to catch up with the program as it s showing now Recording a Program Now When you record a program now e You can record a program that is on now or a future program to watch later e You can pause go back to play reverse skip back fast forward or skip ahead through a recorded program e You can also use slow motion forwar
41. g if it recorded successfully or why it might have been skipped Appendix Limited Warranty This Limited Warranty is a legal document Keep it in a safe place Remember to retain your Bill of Sale for warranty service Any items returned without a copy of the Proof of Purchase will be considered out of warranty What the Warranty Covers This warranty extends only to the original user of the equipment and is limited to the purchase price of each part EchoStar Technologies Corporation and its affiliated companies EchoStar warrant this system against defects in materials or workmanship as follows e Labor For a period of one 1 year from the original date of purchase if EchoStar determines that the equipment is defective subject to the limitations of this warranty it will be replaced at no charge for labor EchoStar warrants any such work done against defects in materials or workmanship for the remaining portion of the original warranty period e Parts For a period of one 1 year from the original date of purchase EchoStar will supply at no charge new or re manufactured parts in exchange for parts determined to be defective subject to the limitations of this warranty EchoStar warrants any such replacement parts against defects in materials or workmanship for the remaining part of the original warranty period Note Parts means items included in this package which may include the satellite dish assembly receiver LNBF
42. here Note You can set up the remote to control a second VCR in AUX mode the same way it controls the first VCR in VCR mode See Set Up the Remote to Control Devices beginning on page 107 Note You must set the remote to VCR mode to set it up to control a DVD player Once you do this you must set the remote to VCR mode to control a DVD player TV VIDEO Q TV Video Button Use the TV VIDEO button to switch the VCR between its TV mode and its VCR mode see your VCR user s manual for information POWER Power Button Press the blank POWER button to turn the VCR on or off PAGE Q Q Page Up and Down Arrow Buttons Use the PAGE UP and DOWN ARROW buttons to change channels on the VCR Note If you are using the remote control in limited mode the VCR will not change channels nea Recall Button Press the RECALL button to go back to the last VCR channel you used Press it again to switch between the last two VCR channels you used Page 113 Chapter 3 Using the System Page 114 VCR Buttons e Press the BACK button to rewind a videotape BACK e Press the PAUSE button to pause a videotape Press this button or the PLAY button to go back to playing the tape e Press the FWD button to forward a videotape e Press the STOP button to stop playing or recording on a videotape e Press the RECORD button to record on a videotape e Press the PLAY button to play or to go back to playing a videotape Q g
43. is for programming which kind of device that should be programmed in AUX mode If you re not programming in AUX mode skip to step 4 This puts your remote in the scan mode As you press the UP or DOWN ARROW button the remote is trying each code in the memory to see if it can turn off your device When the device turns off you have found a code that might work Note The mode button for the device will flash rapidly eight times when you ve scanned all the codes for that device This stores the code you found Page 109 Chapter 3 Using the System Tip In Dual Mode Remote Control 1 is used to control TV1 menus on the nearby TV Remote Control 2 is used to control TV2 menus on the remote TV s Page 110 Instructions 8 Turn the device back on and try some other buttons to make sure they work 9 Repeat this procedure until you ve tried all the codes Check the Device Codes Additional Information Press the blank POWER button to turn the device back on Try some other buttons to make sure they work Sometimes the blank POWER button works when other buttons don t You may need to repeat the scan to find the best code for your device You can find out what device code you ve set for each remote control mode Instructions 1 Press and hold the mode button until all the other mode buttons light up and then let go of the button The mode button flashes 2 Press the POUND
44. left unattended and unused for long periods of time unplug the power cord from the wall outlet disconnect the lines between the receiver and the antenna and disconnect the telephone line This will provide some protection against damage caused by lightning or power line surges AFFIX THESE TO CABLES THAT CONNECT TO THE BACK OF THE RECEIVER TV SET TV SET OUT OUT AFFIX THESE TO THE TV SET CH 21 69 CH 21 69 OUT OUT TV ANTENNA TV ANTENNA I CABLE IN I CABLE IN Use these labels to help remind you of the channel you should use to watch Satellite TV See Chapter 2 Receiver Description amp Installation Instructions for details on using these labels Chapter 1 Introduction Congratulations on choosing DISH Network You are about to experience the excitement and convenience of Direct Broadcast Satellite DBS service which delivers the very best picture and sound quality DISH Network consistently provides state of the art products and satellite delivered services with high performance ease of operation and a wide variety of entertainment options Welcome You re about to enjoy a Digital Video Recorder This satellite receiver lets you decide how you watch TV You can record and play back audio and video with full digital quality You can pause a live program and not miss any of the action or you can record a program to watch later without a VCR Important Information About This Receiver e Always
45. lost damaged defective or stolen we will replace it as long as there is no evidence of unauthorized tampering or modification A replacement fee will apply In addition in order to minimize downtime for your Equipment DISH Network will upon your request deliver a replacement Smart Card to you via overnight delivery Our Overnight Delivery Fee will apply C DISH Network reserves the right to alter software in your DISH Network receiver and provide content to DVR products through periodic downloads DISH Network will use commercially reasonable efforts to schedule these downloads to minimize interference with or interruption to your Service D Your DISH Network receiver contains certain components and software which are proprietary to DISH Network You agree that you will not try to reverse engineer decompile or disassemble any software or hardware contained within your receiver or our Smart Card Such actions are strictly prohibited and may result in the termination of your Services and or legal action E For proper operation of your Equipment DISH Network requires that you connect each DISH Network receiver on your account to a telephone line For accounts containing multiple receivers each receiver must be connected to the same telephone line Failure to comply with this requirement may result in interruption of service F If your DISH Network Equipment is stolen or otherwise removed from your premises without your authorization you mus
46. minutes at about the same time everyday for a few days during the spring and autumn so do not be alarmed when it happens NS This is an unavoidable natural event for all television involving the use of satellites and has an adverse effect on many program providers During these brief periods you will not be able to see programs on DISH Network Once the sun has moved from behind the satellite the programs will reappear Page 22 Chapter 2 Receiver Description and Installation Receiver Front Panel Smart Card Door Behind this door is a slot for a future smart card No smart card is included with this receiver Indicators TV1 Power The green light indicates that the receiver is providing programming to the nearby TV through the TV1 output connections TV2 Power The blue light indicates that the receiver is providing programming to the remote TVs through the TV2 output connections Recording Indicates that the receiver is recording TV1 and TV2 each have recording indicators Mode Indicates if the receiver is in Single or Dual mode see page 49 for details Buttons The buttons on the receiver give you some control of the receiver Most of the time you will want to use the remote controls that came with your receiver Mode Press the receiver MODE button to switch between Single and Dual mode see page 49 for details System Info Displays the System Info screen on the nearby TV Menu Displays
47. on write the channel number you wrote in step 4 on a blank channel sticker and place it on or near your remote TV s The stickers are inside the front cover of this guide 24 Confirm Remote Control 2 controls the receiver See the next section for instructions 25 Program Remote Control 2 s RECOVER to the channel you selected in step 5 See page 36 for instructions Confirming Remote Control 2 Operation After the remote TV s have been connected to the CH 21 69 OUT using in Tip In Dual Mode home cabling using the proceeding steps do the following to make sure Remote Remote Control 1 Control 2 controls the receiver is used to control TV1 menus on the 1 Press the SAT button to put Remote Control 2 in SAT mode to control the nearby TV Remote satellite receiver Control 2 is used to control TV2 menus 2 From a remote TV use the Remote Control 2 arrow keys to move around on the remote the Point Dish screen If you are able to move around in the Point Dish TV s screen you confirmed that Remote Control 2 is controlling the receiver Programming the Recover Button for a Remote TV Now that the channel for the CH 21 69 OuT to the remote TV s has been set the RECOVER button can be programmed to tune your TV back to this channel 1 Program Remote Control 2 to control your TV using the instructions in Control Other Devices with the Remote Controls on page 106 2 Press and hold the TV mode button until all the other mod
48. or CANCEL button to close the Browse Banner without changing the channel Mnason Ch VIEW TV CANCEL Page 65 Chapter 3 Using the System Ordering Pay Per View Programs 1 Select a Pay Per View program in the Program Guide A message like the following displays Tay List All Chan d sh t4 7am Tue 6 08 The Big Empty All Day 0 30am 12 30pm R DISH On Demand 2 To buy the Pay Per View program select the Yes option The receiver displays a confirmation menu Note When you confirm an order for a Pay Per View program you cannot cancel the order and you will be billed for it Ordering DISH On Demand Note DISH On Demand will be available with a future software upgrade Tip Keep Updates DISH On Demand is DISH Network s Video On Demand service and Inactivity Enjoy Movies On Demand and other exciting DISH On Demand programs Standby enabled so With Movies On Demand you have immediate access to the newest movies on ooa ee DISH Network You can even use your DVR buttons PAUSE FWD and DISH On Demand BACK to enhance your viewing experience programs The following are details about this important feature e You can repeatedly watch a rented program for the period of time for example 24 hours listed Rented programs cannot be saved to the DVR Events list e The Play List shows you how much time you have remaining on your DISH On Demand Programs e You can use Pay Per View Locks and Ratings
49. or add at least one channel to the empty list e Unlock the receiver for the list to show adult channels What to Do Lock the purchase of Pay Per View programs Remember that you are responsible for all Pay Per View purchases whether or not you authorize such purchases If you lock Pay Per View purchases then anyone who wants to order a Pay Per View program must enter the password You must connect the receiver to an active telephone connection at all times If you install two or more receivers you must connect each receiver to an active telephone connection at all times Review your Pay Per View purchases to check the credit limit You cannot cancel an order for a Pay Per View program whether it was just ordered or ordered earlier If you want to watch a Pay Per View program on TVs connected to up to six receivers you must order the program for each receiver but you only pay for the program once What to Do e It will take a minimum of 24 hours after installation of your satellite receiver for DISH On Demand to be available e You can re rent the program Check My Play List for the time limit on the DISH On Demand programs you rent Using the Telephone for Voice Data FAX Troubleshooting Tables What Is Happening Possible Reason What to Do While you are making a e telephone call you hear clicks The receiver cannot connect to DISH Network You pick up the telephone to make a call but you do
50. order a replacement If the batteries are missing or dead insert fresh AAA size batteries If the remote has fresh batteries check whether they are placed according to the label diagram If not remove them and place correctly Make sure you are using Remote Control 1 2 to control TV1 TV2 menus Make sure the UHF antenna is connected to the receiver and not touching anything else Vary the tilt angle of the receiver s UHF antenna Locate the UHF antenna tip away from other electronics equipment or metal surfaces even if separated by wooden shelving Move the receiver to different locations For best results place the receiver as high as possible above all other equipment in your entertainment center Place the UHF antenna outside the entertainment center by using a coaxial cable to connect it to the receiver Page 139 Chapter 5 Reference What Is Happening Possible Reason What to Do When you press the remote control Power button to turn the receiver ON the receiver front panel Power light does not light up You use a pyramid type IR extender not a mouse tail and it does not seem to work Hearing A Program What Is Other lights are too bright Remote control not operating properly or the batteries are weak or dead The receiver power cord not plugged into a power outlet or there may be a problem with the power The remote control s may not be set to the address es used by the sa
51. the Main Menu After you press this button use the ARROWS and SELECT buttons to navigate through TV1 s menus Arrows Select Use the ARROWS and SELECT the same way as the ARROW and SELECT buttons on Remote Control 1 Power Press the POWER button to turn the TV1 programming on or off to the nearby TV IR Sensor The INFRARED IR SENSOR receives IR signals from Remote Control 1 Page 23 Chapter 2 Receiver Description and Installation Receiver Back Panel A EEN A DONOT OPEN AVIS RISQUE DE CHOC ELECTRIQUE NE PAS OUVRIR Tip The six coaxial connections on the back of your receiver are color coded to make the The receiver connections on the back panel are placed in three groups connectors easy to identify Inside the front cover of this guide are stickers that are color coded the same e TV1 Connections Use these connections with the nearby TV e TV2 Connections Use these connections with the remote TV s e Other Connections Use these connections with the dish antenna UHF antenna and phone line way as the coaxial connections See a TV1 Connections the installation instructions The following connections provide TV1 menus and programming to the nearby starting on page 29 TV for information on how to use the TV CH 3 4 Out Dula stickers that go on The TV CH 3 4 connection provides good quality video and nN the coaxial cables mono non stereo audio to your nearby TV U
52. the continental US This fee will be charged to your billing account or your valid credit card If you do not ship the defective equipment to EchoStar within ten days after receiving the replacement your billing account or credit card will be charged the market price of the replacement If you return the defective equipment after ten days you will receive a full refund less an administrative fee If your equipment is out of warranty and can be repaired your billing account or credit card will be charged the standard repair fee for the replacement If damage to the defective equipment is found which EchoStar in its sole discretion determines has voided the warranty or makes the equipment unrepairable billing account or credit card will be charged the market price of the replacement Post Receipt Exchange Program You may choose to ship the equipment to us at your cost To provide faster service upon receipt of your equipment you will be shipped a replacement Your original equipment will not be available for return The equipment you return will be checked to verify whether it is covered under this warranty If the defective equipment is covered under this warranty it will be replaced and shipped back to you at no additional cost additional charges may apply outside of the continental US If your equipment is out of warranty and can be repaired your billing account or credit card will be charged the standard repair fee for the replacement
53. the plus side of the VOLUME button to raise the TV volume Note You must program the remote to control your TV for the VOLUME button to work as described See page 106 for instructions GUIDE Guide Button Press the GUIDE button to open the Program Guide When the Program Guide is open press the GUIDE button to switch among Favorites Lists TV VIDEO Q TV Video Button If you connect the receiver using its back panel TV ANTENNA CABLE IN and CH 3 4 connections use this button to switch the receiver CH 3 4 output between the satellite programming and another video signal such as cable or broadcast TV antenna connected to the receiver s TV ANTENNA CABLE IN Page 53 Chapter 3 Using the System omSmzr Arrow Buttons e Change channels while watching TV Press the UP and DOWN ARROW buttons e Open the Browse Banner Press the RIGHT ARROW button e Show Themes Press the LEFT ARROW button e Move around within the Program Guide menus and Browse Banner Press the UP DOWN LEFT and RIGHT ARROW buttons e Delete Press the LEFT ARROW button to delete characters while using Search See page 91 for instructions T Select Button Press the SELECT button to select the option you highlight in a menu QO Recall Button RECALL Press the RECALL button to go back to the last satellite receiver channel you were watching Press it again to switch between the last two satellite receiver channels you were watchin
54. the satellite dish has a clear line of sight to the satellite Check whether branches or leaves have grown into the line of sight Check that the Signal Strength bar in the Point Dish Signal menu is green and displays the word Locked If not contact your installer to re aim the satellite dish Turn the receiver off via the remote Power button and do not disturb for the next 15 minutes To change channels press the Up or Down arrow button on the remote or use the Recall button to return to the last viewed channel You must set up the receiver to control the VCR before you can set a VCR Event Timer See the Using the System for instructions If your setup includes a multi dish switch you must do the Check Switch test Make sure that you have selected the option for the right satellite on the Point Dish Signal menu Make sure that the cable s for the satellite you have selected are connected to the LNBF that receives signals from that satellite It is very important for the receiver to get the latest operating software so let the receiver do so The download may take several minutes Do not disturb or unplug the receiver during this time Page 137 Chapter 5 Reference Message Number Possible Reason What to Do om 078 079 080 The receiver gives you three chances to enter the correct password If you fail to do so the receiver times out and will not allow you to try again for several minu
55. the signal from the remote control is facing the right way so that the IR sensor can receive the remote control signals Make sure that the IR cable on the extender that sends the signal to the receiver is right in front of the IR sensor on the receiver front panel so that the receiver IR sensor can receive the signals If doing the above does not solve the problem contact the manufacturer of the extenders for assistance Use a pyramid type IR extender only with Remote Control 1 which uses IR signals Install a UHF attenuator What to Do Check the volume level on the TV or audio device Turn off the mute or turn up the volume as required e Check the audio connectors and cables from the receiver to the TV or the sound system e Check the TV speakers or the sound system e You may have set the receiverto Use the Alternate Audio Language menu to select the an alternate audio language language that you prefer Using the Menus What Is Happening You were using a menu and it suddenly closed Possible Reason The receiver has a time out feature that closes any menu after several minutes of no activity This will discard any changes you have made but otherwise does no harm to the receiver Watching A Program What Is Happening The receiver front panel TV1 and TV2 lights are on but the TV image is black no picture is frozen has break ups has snow or shows small squares
56. to enter a blank space such as between words e Use the RIGHT ARROW to forward space without deleting characters Page 61 Chapter 3 Using the System Changing Channels There are three ways to change channels e Press the UP or DOWN ARROW buttons e Use the NUMBER PAD buttons e Press GUIDE and then select the channel from the Program Guide Using the Program Guide The on screen Program Guide provides a complete listing of the available channels and programs You can use the Program Guide to change channels to see what programs are scheduled to set up timers and to buy Pay Per View programs dist om anor adi Control Help 10 00am 6 00pm NR Learn all about your DISH Tip If the program is wits unique features Oet on a channel that is ae Youll be bi not part of your a 101 HELP subscription the channel will be in ae oly Remote Control Help gt The Program Guide shows which Favorites List is active If the All Chan list is active the Program Guide shows all of the channels available from DISH Network If the All Sub list is active the Program Guide displays only the channels in your subscription When another list 1s active the Program Guide displays only the channels in that list For more information see Using Favorites Lists on page 67 The Program Guide shows programs that are on now and that are scheduled several days in advance The guide does not show programs that have ended Page 62 Using the
57. to pause the program PAUSE Tip You can ause a live p On some TVs the presence of fixed images for extended program to i A answer the periods of time may cause them to be permanently imprinted phone or get a on the screen Consult your TV user guide for information on snack whether this is a problem for your TV what operating viewing restrictions apply to avoid this problem and associated TV warranty coverage Page 14 Quick Tour of Digital Video Recorder Features Note The status bar at the bottom of your screen shows how long the program has been paused You can pause a live program for up to two hours Press the PLAY button to watch the program from the point where you paused it PLAY Press the VIEW TV button to go back right away to the live program VIEW TW Press the SKIP BACK button to skip back about ten seconds in the program Press the PAUSE button and then press the BACK button to reverse the program in slow motion Press the BACK button once to reverse the program 1 4 the speed as normal play Press the BACK button twice to reverse at normal speed As you press the BACK button repeatedly the program reverses faster with each press up to its fastest speed BACK Page 15 Chapter 1 Introduction 7 Press PLAY 8 Press the SKIP FWD button to skip ahead about 30 seconds in the play back o gt Note You cannot skip ahead if you are watching live TV
58. to purchase a splitter or amplifier with the correctly specified isolation from your local satellite television retailer The above requirements are extracted from 47CFR15 115 For the complete text please visit WWW FCC GOV Page 160 Index Address Changing 43 Checking 44 Alternate Audio 103 Antenna Adjusting 44 Attenuator 44 Off Air 42 Remote Control 28 Arrow Buttons 54 Arrows Select 23 Auto Recording 85 Automatic Timer 75 Back Panel 24 CH 3 4 Out 24 CH 21 69 Out 25 RCA Out 24 26 Remote Antenna 26 Satellite In 26 S Video Out 24 Telephone Jack 26 TV Antenna Cable In 25 TV1 Connections 24 TV2 Connections 25 Batteries 28 Installing or Changing 28 Low Battery Warning 28 Browse Banner 8 59 64 65 Displaying Information 64 Caller ID 101 Cancel Button 55 CH 3 4 Out 24 CH 21 69 Out 31 Check Switch 118 Confirm Remote Control 1 Operation 30 Confirm Remote Control 2 Operation 35 Connecting the Receiver to the Phone Line 38 Daily Schedule 72 74 Default Settings 102 Deleting a Timer 78 Device Codes DVD Players 150 DVD VCR 151 Tuner Amplifier 150 TV 147 TV DVD Combo 151 TV VCR 150 VCR 148 Diagnostics 117 Digital Audio Out 25 Dish Antenna 39 119 DISH Button 55 Dish Home 11 dish home Interactive TV 55 DISH On Demand 14 66 97 DISH Pass 77 DISH Pro Plus Separator 39 DISH Pro Wiring Diagrams 128 Dual Mode 2 23 27 49 67 83 94 DVD Player Codes 150 DVD VCR Codes 151 DVR Buttons 57
59. what you expect You stop the operation of an event timer for one showing of a program that is repeated program such as a regularly scheduled program but the timer operates for the next showing Using DVR Features What s Happening You find you can t watch part of a program you re auto recording You find the receiver didn t on demand record a program You find the receiver is missing programs you recorded When you open a recorded program s info menu some of the options seem to be missing On demand recording stores only one program or only part of one program Page 146 If the receiver runs out of room to auto record a program it starts to erase the oldest part of the program to make room for new audio and video When you change the channel you erase what s stored in auto recording You can t watch part of a live program that hasn t been broadcast yet because the receiver hasn t recorded it yet Maybe you didn t press the remote control RECORD button while you watched the program or set an Event Timer to record it Maybe the receiver ran out of room to on demand record the program You may have had a signal outage caused by bad weather during the recording If you don t protect a recorded program and the receiver needs room to record a new program it may record over that recorded program to have room You see menu options only wh
60. you see Twin identified as the Device LNBF and Satellite shows Conn but you do not see Satellite Reception Verified When you run Check Switch you see Satellite Reception Verified but you see Feed instead of Twin identified as the Device LNBF When you run Check Switch you do not see Twin identified as a Device or LNBF but odd transponders are detected only on one satellite Page 138 The DISH Pro Twin LNBF may not be properly connected Cables may be too long over 200 feet Cables may not be rated for 2150 MHz You may have DISH Pro Adapter installed on a DISH Pro receiver May have a non DISH Pro switch or LNBEF or incompatible accessory device in the system The DISH Pro Twin LNBF is connected but no satellite signal is present The DISH Pro Twin is connected but something in the system may be blocking the switch commands You may have DISH Pro Adapter installed on a DISH Pro receiver May have a non DISH Pro switch or LNBF in the system Check all cable connections in your system and run Check Switch again Make sure cable length between receiver and DISH Pro Twin does not exceed 200 feet Rerun check switch Make sure cable is rated for 2150 MHz Rerun check switch Remove the DISH Pro Adapter this device is only for non DISH Pro receivers Rerun check switch Remove any non DISH Pro switches LNBs or incompatible accessory devices from the system All LNBs and switches m
61. your permission until you cancel the Services The bills you receive will show the total amount due the payment due date payments credits purchases and other charges to your account B You agree to pay us in full monthly by the payment due date for the Services and for any other charges due us including any fees set forth in this Section 2 Payment of your bill after the due date will result in you paying us a Late Payment Fee Other fees and charges may also be assessed If partial payments are made they will be applied first to the oldest outstanding bill If you send checks or money orders marked payment in full we can accept them without losing any of our rights to collect any other amounts owed by you notwithstanding your characterization of the payment DISH Network does not extend credit to our customers and the Late Payment Fee is not interest a credit service charge or a finance charge You understand and agree that in the case of late payment or nonpayment for any Services ordered by you or for any of the charges stated below we may report such late payment or nonpayment to credit reporting agencies If you do not pay your bill by the due date we have the right to disconnect your Services at any time thereafter in our sole discretion DISH Network may require you to pay all past due charges a Reconnect Fee a deposit equal to a minimum of one month s advance charges and all outstanding balances accrued through the date of deactivatio
62. 0 Offset Fee 2 00 Ledger Request Fee 5 00 Pay Per View Automated Fee 1 00 Pay Per View Fee 5 00 CANCELLATION OF SERVICE A Your Service will continue until cancelled as provided for herein Your subscription will be automatically renewed unless you contact us to cancel as provided for in the next paragraph B You have the right to cancel your Service for any reason at any time by notifying us via telephone or in writing at the phone number or address set forth on page 1 above Please be aware that certain promotional offers have a minimum subscription commitment usually 12 months and if you cancel your service prior to the expiration of that commitment certain early termination fees may apply C DISH Network has the right to terminate your Services at any time without providing notice to you if 1 you fail to pay your bill when it is due 11 we receive confirmation that you have received the Services or any part of the Services without paying for them or 111 you otherwise violate the terms of this Agreement D If your Service is cancelled for any reason you are still responsible for payment of all outstanding balances accrued including any applicable Fees E You understand that charges for Services once charged to your account are nonrefundable For monthly subscriptions the cancellation will be effective at the end of the period covered by the last monthly bill No refunds or credits will be provided in connection wi
63. 670 696 LXI 563 566 590 595 667 631 635 645 646 650 654 659 668 678 683 691 701 725 Magnasonic 573 659 660 669 672 677 Magnavox 506 520 525 536 566 567 568 573 610 652 654 656 659 660 664 665 666 669 671 673 674 677 723 724 729 Marantz 506 566 573 652 654 660 664 665 671 678 681 Kawasho Kenwood Page 147 Chapter 5 Reference 590 627 653 654 659 675 678 720 504 505 506 542 571 573 627 652 653 654 656 660 728 Mitsubishi 504 505 542 570 571 572 573 597 623 627 652 653 654 656 659 660 664 665 670 671 705 728 521 605 651 MTC 505 506 516 523 573 627 652 653 654 659 664 667 672 680 Montgomery Ward Motorola Multitech 657 NAD 502 617 627 631 635 637 654 National 509 NEC 505 506 507 517 523 573 627 651 652 653 654 660 664 665 679 681 731 732 Orion 508 509 510 512 566 644 651 662 663 668 672 673 676 685 689 698 700 716 234 247 Optonica Panasonic Philco 505 506 525 536 568 573 610 651 652 653 654 655 656 659 660 664 665 666 669 671 672 674 677 723 724 729 Philips 525 566 651 652 655 656 671 690 723 7124 129 Pioneer 502 548 576 636 637 648 652 654 663 665 681 708 Portland 505 526 573 652 654 658 659 664 665 670 727 Price Club 680 Prism 6 76 Pr
64. 686 554 581 591 592 594 595 600 674 675 676 678 679 680 681 685 686 687 595 680 682 561 562 563 581 592 594 600 674 682 686 562 581 592 594 600 674 677 682 683 C VCR Magnasonic Magnavox Marantz Matsushita Memorex MTC Multitech A J ey Q Nikko Noblex Olympus Optimus Optonica Orion Panasonic Pioneer Radio Shack Realistic RCA Realistic CODES 685 687 527 533 554 556 678 679 684 685 554 556 581 585 592 594 600 602 674 677 678 683 507 533 549 554 566 581 585 588 608 675 676 678 686 687 688 570 571 595 680 687 562 581 592 594 600 602 674 677 682 683 523 554 598 614 628 633 678 679 684 685 688 747 592 595 677 680 683 686 576 600 674 680 675 676 678 679 518 525 527 528 591 595 605 607 615 631 649 675 678 680 686 534 549 554 581 584 585 588 608 675 678 679 687 688 Device Codes Saisho Salora Samsung Sansui Sanyo SBR Schneider Scott Sears Sentra Sharp Shintom STS Vector Research Video Concepts XR 1000 CODES 506 567 581 515 517 534 579 591 675 544 562 600 674 682 685 549 581 582 583 608 675 688 556 589 508 534 559 590 684 687 548 549 581 584 595 608 610 676 678 680 683 684 686 687 688 546 512 585 607 625 589 595 681
65. AT mode for the buttons to Remote Control 2 control the satellite receiver You can also use the remote to control your VCR is used to control and other devices See Control Other Devices with the Remote on page 106 TV2 menus on the remote TV s SAT Mode Button Press the SAT mode button to set the remote to SAT mode to control the receiver The SAT mode button s back light turns ON briefly to show that the remote is set to SAT mode POWER Press the blank POWER button to turn TV1 or TV2 depending on which remote is being used ON or OFF Press the TV POWER button to turn the TV on or off Power Buttons Note You must program the remote to control your TV for the TV POWER button to work as described See page 106 for instructions Page 52 Using the Remote Controls f MENU S Menu Button Press the MENU button to open the Main Menu PAGE Page Up and Page Down Arrow Buttons Press the PAGE UP button or the PAGE DOWN button to move page by page through the Program Guide a Theme list a Favorites List an Event Timers list a Search results list or a list of channels MUTE Mute Button Press the MUTE button to turn off the TV sound Press it again to restore the TV sound Note You must program the remote to control your TV for the MUTE button to work as described See page 106 for instructions VOLUME Volume Button Press the minus side of the VOLUME button to lower the TV volume Press
66. All timers have a priority that you can change at any time e The larger the number the lower priority e You can override a specific timer s priority with a one time skip or by restoring it Select a timer in the Daily Schedule then you ll have an option to Skip or Restore as applicable for that timer Daily Schedule The Daily Schedule lists the timers that are planned for today tomorrow and those that occurred in the recent past Use the Daily Schedule to e Review today s timers You can choose to skip a scheduled timer or restore a timer that was not planned to occur perhaps because of a conflict with another program See Timer Priorities above e Review future timers up to 9 days in advance and make changes as necessary e Review past timers to see which occurred and the reason why one did not if applica ble See Timer Skip Types on page 4 Timers List Use the Timers List to e View the general list of timers e If you select a timer from this list you ll see a detailed list with specific dates and times of upcoming timers for that program or DISH Pass search term s e Set user selected priorities for each timer See Timer Priorities above e Create a Manual Timer e Create a DISH Pass search e Select Edit List to delete a timer Name Based Recording l Timers and Recordings Timer Skip Types The following are reasons why timers are skipped They are listed within Daily Schedule when you choose se
67. Attention Symbols Warning Symbols and Gray Boxes You must be aware of safety when you install and use this system This User Guide provides various procedures If you do some of these procedures carelessly you could injure or kill yourself or damage equipment or property Some other procedures require special attention The WARNING symbol means that if you are not careful You could injure or kill yourself or You could damage equipment or property The ATTENTION symbol means you should pay special attention to Important instructions for using the system or Important instructions for maintaining the system The Class II Symbol alerts qualified service personnel to use only identical replacement parts in this apparatus ol gt gt For Your Safety Do not try to open the case of the receiver There is risk of electrical shock which may cause damage to the receiver and or personal injury or death to you There are no user serviceable parts inside the receiver Opening the receiver case or making unauthorized changes will void the warranty To reduce the risk of fire or electric shock do not expose this appliance to rain or moisture gt gt Important Software Notice As with all software controlled products unexpected behavior could arise if the user tries to perform operations in a non routine manner This product like almost any other high tech product is subject to bugs and hence EchoStar CANNOT AND DOES NOT GUARANT
68. Cancel or Done option to discard your choice Page 60 Canceling a Procedure You can cancel a procedure in any of three ways Using Text Fields e Ifyou want to return to watching a program press the remote control VIEW TV button VIEW TW e Ifyou want to return to the previous menu press the CANCEL button CANCEL e Wait a few moments and the menu will close automatically discarding any changes you have made Note If none of the above work you must finish the procedure Using Text Fields There are several screens that require you to enter information into areas known as fields Your receiver has two basic ways to enter the information e Virtual Keyboard e Remote Control NUMBER PAD Using the Virtual Keyboard Use the virtual keyboard letters to type the information Use the LEFT RIGHT UP and DOWN ARROWS to navigate around the keyboard Select the characters you want Using the Number Pad Use the letters above the NUMBER PAD on the remote control while the highlight is in the field For example when looking for the channel and times to watch Rudy Fremmel Presents you press 7 three times for an R 8 two times for a U 3 one time for a D and 9 three times for a Y to spell the word Rudy While in the Field When the cursor is in the field e Press the Left arrow to delete characters ghi jkl mno pqrs tuv wxyz e Press STAR to backspace without deleting characters e Press 0
69. Center at 1 800 333 DISH 3474 or see www dishnetwork com Note Before calling the Customer Service Center have ready the date of purchase and either your customer account number the receiver conditional access number or the receiver model number Display the Important System Information menu to find these numbers See Ordering Your Programming on page 6 Also write down any error messages that the receiver displays on the television screen Page 135 Chapter 5 Reference On Screen Messages This table describes some on screen messages in the order of their message numbers Find the message number in the upper right corner of the message displayed on your TV screen and then find the matching number in this table Message Number Possible Reason 003 004 Page 136 There may be a problem with the multi dish switch Heavy rain snow or cloud cover may be interfering with transmission of the satellite signal or there may be other interference The wrong type of coaxial cable may be used in the system or the cable run length may be too long Or there may be a problem with the multi dish switch The receiver may not yet have been authorized via the satellite signal The satellite dish may have moved so that it is no longer picking up the satellite signal The cable connections may have loosened or have moisture inside There may be an interruption of the satellite signal The receiver may not be connecte
70. Chan or All Sub lists 3 Select Modify List a d sh Favorites 4 Inthe Channels list highlight a channel you want to add to the Favorites List 5 Press SELECT to add the highlighted channel to the Favorites List A dot appears next to the channel 6 Repeat steps 4 and 5 until you have added all the channels that you want 7 To delete a channel from the Favorites Lists select the channel in the list The dot next to the channel disappears 8 Select the Done option to save all changes to the Favorites List Note Make sure your Favorites List has at least one channel Page 68 Using Timers and Recordings Naming a Favorites List 1 Press MENU 8 3 to open Favorites 2 Select the Favorites List that you want to change 3 Select the Edit Name option Note You cannot change the name of the All Chan or All Sub list 4 Enter the list s name by either using the virtual keyboard or the remote control NUMBER PAD to enter the letters in the Enter List Name box See Using Text Fields on page 61 for instructions 5 Select the Done option to save all changes Making a Favorites List Active If the Program Guide is open press the GUIDE button to select the next Favorites List Press the GUIDE button repeatedly to scan through all the available lists Note This works only if you have added channels to the Favorites List If you have not created any Favorites List pressing the GUIDE button switches the receiver
71. Contact the state public utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer Compliance Information Statement EchoStar Technologies Corporation 94 Inverness Terrace East Englewood CO 303 706 4000 declares that This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the
72. Controls on page 106 2 Press and hold the TV mode button until all the other mode buttons light up and then let go of the button The TV mode button flashes 3 Press the STAR button lt 4 Enter the three digits of your channel number For example if your remote TV is set to channel 60 enter 0 6 0 5 Press the POUND button The TV mode button flashes three search times Removing the Recover Button Channel Programming The following instructions describe how to reset the RECOVER button to the way it was delivered to you from the factory 1 Press and hold the TV mode button until all the other mode buttons light up and then let go of the button The TV mode button flashes 2 Press the STAR button v u 3 Press 0 0 0 4 Press the POUND button The TV mode button flashes three times g x Page 36 Changing the TV1 and TV2 Output Channels Changing the TV1 and TV2 Output Channels The receiver comes preset to use channel 3 for TV1 and off air channel 60 for TV2 If you are experiencing interference on the channels you are using follow these instructions to change the channel that TV1 or TV2 uses l 10 Make sure you are familiar with how to change channels on your TV and if necessary how to switch your TV between off air and cable channels When you change these receiver output channels you must also change the channels on your TV s to tune to these channels to s
73. DEVICE COTO S si ese an tacos nate te pcan eaeemandthe a LES 147 APPENA 4c sswirie incase caditeceepeciaietecd E 153 LIME yarani senenin E E S 153 Residential Customer Agreement cccceccceeceeeeeeeeeeeeeseeeeaeeeseens 155 SAVING HOGA sirsa a tates 159 Fis GG OMIA CO cocorosie aa E te eeeeeeoncaineee 159 MAEN a eecesbaodetenessoees 161 Safety Instructions of yt ee a 10 11 12 13 Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with a dry cloth Do not block any ventilation openings Install in accordance with the manufacturer s instructions Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus Use only attachments accessories specified by the manufacturer Unplug this apparatus during lightning s
74. EE OR WARRANT THAT ALL FEATURES SUCH AS PARENTAL CONTROL WILL WORK AS INTENDED UNDER ALL CIRCUMSTANCES EchoStar endeavors to improve such conditions and will periodically download improvements Equipment and Software Covered by this User s Guide This User Guide covers DISH Player DVR 522 and DISH Player DVR 625 receivers and software models DP522 and DP625 This Guide may cover other devices not listed here Copyright Notice Copyright 2005 EchoStar Technologies Corporation Englewood Colorado 80112 All rights reserved The information in this User Guide may change without notice We may issue revisions to tell you about such changes Please send comments or questions about this User Guide to Technical Publications EchoStar Technologies Corporation 94 Inverness Terrace East Englewood Colorado 80112 Part Number 136838 Printed in the United States of America DISH Network is a registered trademark of EchoStar Satellite L L C For information about DISH Network please visit our website at www dishnetwork com We acknowledge all product names trade names or corporate names we mention in this User Guide to be the proprietary property of the registered owners Contents Safety INSUFUCTIONS in a ee iii Chapter 1 Introduction ccc ce ceecceeeceeneceneceneeeeeeeneeeneeenesenesenenenes 1 NV CIGOMIG oasian estar smncesece whoa sata a 1 About this Receiver ctcccccccc ead intedim sre tS aneneteraneeten eu cteesente a
75. If damage to the defective equipment is found which EchoStar in its sole discretion determines has voided the warranty or makes the equipment unrepairable your billing account or credit card will be charged the market price of the replacement Accessory Warranty An accessory is any DISH Network branded equipment displaying the DISH Network logo excluding the receiver cables and hookups and non mechanical components A one year warranty becomes effective upon the activation of the DISH system or date of purchase if bought separately A proof of purchase is required to verify the purchase date If an accessory has an expired warranty no exchange will be issued You may purchase replacement accessories from DISH Network or your local retailer Page 154 Residential Customer Agreement Residential Customer Agreement THIS RESIDENTIAL CUSTOMER AGREEMENT IS EFFECTIVE UNTIL REPLACED THIS DOCUMENT DESCRIBES THE TERMS AND CONDITIONS UNDER WHICH DISH NETWORK WILL PROVIDE ITS SERVICE TO YOU IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS PLEASE NOTIFY US IMMEDIATELY AND WE WILL CANCEL YOUR SERVICE IF YOU AREA NEW DISH NETWORK CUSTOMER YOUR ACTIVATION OF A DISH NETWORK ACCOUNT AND RECEIPT OF DISH NETWORK SERVICES SHALL CONSTITUTE YOUR ACCEPTANCE OF THIS AGREEMENT AND ITS TERMS AND CONDITIONS WILL BE LEGALLY BINDING UPON YOU IF YOU ARE AN EXISTING DISH NETWORK CUSTOMER YOUR CONTINUED RECEIPT OF DISH NETWORK SERVICES FOLLOWING RECEIPT OR PUBLICA
76. LUME Volume Button Press this button to raise or lower the TV sound volume lt i Up and Down Arrow Buttons Use the UP and DOWN ARROW buttons to change channels on the TV Note These buttons do not change the channels on the TV if the remote control is in limited mode oS Select Button The SELECT button works as the ENTER button for a TV aon Recall Button Press the RECALL button to go back to the last TV channel you watched Press it again to switch between the last two TV channels you watched a z abe ghi jkl mna Q pars tuw wxyz Q p Q Number Buttons Use the NUMBER buttons to directly enter a different channel Note These buttons do not change the channels on the TV if the remote control is in limited mode Control a VCR or a Second VCR or a DVD Player Only the buttons described here control a VCR or DVD player Some of the buttons described here may not control your VCR or DVD player See the user s manual that came with your VCR or DVD player for information about the features Control Other Devices with the Remote Controls VCR Mode Button You must first set up the remote to control the VCR See Set Up the Remote to Control Devices beginning on page 107 Then you must press the VCR mode button to set the remote to VCR mode The VCR mode button lights for two seconds to show you ve set the remote to VCR mode Make sure you keep the remote in VCR mode to use the buttons described
77. OW button to change the channel information you see at the bottom of the TV screen 11 Press the RIGHT ARROW button to highlight the program coming on next at the bottom Press the LEFT ARROW button to go back to the program on now 12 Press the VIEW TV button to clear the Browse Banner from the TV screen and to go back to watching a program Press Q SELECT to change to the highlighted channel VIEW TV Quick Tour of the Menus This tour guides you quickly through the basic features available through the Main Menu See Chapter 3 Using the System for more information about these and other features 1 Press the remote control MENU button to open the Main PENU Menu Wed January 12 r d s Main Menu C aiana Program Guide 1 gl 4E Themes amp Search 2 f FA Customer Support 3 DISH Home 4 u Locks 5 System Setup 6 Daily Schedule 7 Preferences 8 f Celebrity Homes 3 5 30 pm 7 00 pm Cancel o a Note DISH On Demand will be available with a future software upgrade mMagon Tip In Dual Mode Remote Control 1 is used to control TV1 menus on the nearby TV Remote Control 2 is used to control TV2 menus on the remote TV s Page 9 Chapter 1 Introduction Page 10 2 Press the 1 button to select the Program Guide option on the Main Menu This opens the Program Guide on the TV screen Q 4 sh List Big red 18 di 10 24am Mon 9 08 Paid Programmin 10 00am 10 30am NR
78. On the event s information menu select the Start option The receiver begins to play back the event 8 When the play back is done stop the VCR Using Themes and Search The Themes and Search feature of your receiver makes it easy to find programs to watch This menu allows you to search for programming by themes movies sports etc or by key words used in the program information Themes You can list and choose programs by the theme of their contents for example just movies or just sports You can then quickly list programs based on that theme and choose the program you want 1 Open the Themes and Search menu by doing one of the following e While watching a program press the LEFT ARROW button Page 90 Using Themes and Search e Press the MENU button and then select the Themes and Search option MENU 2 Select a category 3 Select a program in the list Note If the program you highlighted is on some time in the future the receiver will open the Create An Event Timer menu See Using Timers and Recordings on page 69 for more information Search 1 Open the Search screen by doing one of the following e Press the POUND button on the remote control e While watching a program press the LEFT ARROW button to display the Themes and Search menu The select Search e Press the MENU button and then select the Themes option to display the Themes and Search menu The select Search sea
79. TEM NOR FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF OR INABILITY TO USE THIS SYSTEM UNDER NO CIRCUMSTANCES SHALL ECHOSTAR S LIABILITY IF ANY EXCEED THE PURCHASE PRICE PAID FOR THIS SYSTEM EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS SYSTEM IS LIMITED IN DURATION TO THE PERIOD OF THIS WARRANTY ECHOSTAR RESERVES THE RIGHT TO REFUSE TO HONOR THIS WARRANTY IF ECHOSTAR DETERMINES ANY OF THE ABOVE EXCEPTIONS TO HAVE CAUSED THIS SYSTEM NOT TO HAVE PERFORMED PROPERLY THIS WARRANTY SHALL BE VOID IF ANY FACTORY APPLIED IDENTIFICATION MARK INCLUDING BUT NOT LIMITED TO SERIAL OR CONDITIONAL ACCESS NUMBERS HAS BEEN ALTERED OR REMOVED THIS WARRANTY SHALL ALSO BE VOID IF THE RECEIVER HAS BEEN OPENED BY AN UNAUTHORIZED PERSON Page 153 Appendix If You Need Assistance 1 Call the Customer Service Center at 1 800 333 DISH 3474 Have the date of purchase and either your customer account number the receiver conditional access number or the receiver model number ready Display the Important System Information menu to find these numbers 2 A Customer Service Representative will assist you 3 Ifthe Representative determines you should return any equipment you will be directed to call a Return Authorization representative Before shipping any equipment you must talk to a Return Authorization representative and must obtain a Return
80. TION BY DISH NETWORK ON ITS WEB SITE OF THIS AGREEMENT SHALL CONSTITUTE YOUR ACCEPTANCE OF ITS TERMS AND CONDITIONS AND ACCORDINGLY THEY WILL BE LEGALLY BINDING ON YOU Thank you for choosing DISH Network for your television service provider DISH Network is happy to answer any questions you may have and to provide you with technical and other customer support through the following toll free number and email address 1 800 333 DISH 3474 feedback echostar com or you may write to DISH Network Customer Service Center P O Box 33577 Northglenn CO 80233 and for general knowledge try our website at www dishnetwork com DISH Network is a trademark of EchoStar Satellite L L C 1 THE DISH NETWORK SERVICE A Services Defined DISH Network offers a wide variety of video and audio programming and other services and we are constantly striving to add new services to our lineup For purposes of this Agreement the term Services shall mean the programming available on DISH Network whether subscription based or pay per view based and any other services that we may provide to consumers either now or in the future For purposes of this Agreement the terms You or Your refer to you the DISH Network subscriber B Programming Changes Except as otherwise set forth in this Agreement you may change your programming selection at any time by notifying us A fee may apply to such changes Change of Service Fee In addition you may be cha
81. TV1 Recording Events with Record Plus When you have Record Plus enabled there are some differences in the way you record events 1 Select a program you want to watch 2 Press the RECORD button Oo RECORD Record Remainder of This Event 3 ETW ry AR SH NE ORK Page 81 Chapter 3 Using the System 3 When the Record Remainder of This Event screen displays select one of the following e From TV1 select TV2 e From TV2 select TV1 Note When recording using Record Plus it is possible for someone at the other TV to cancel your recording 4 Select one of the following e Select OK to start the recording now e Select Options to customize the following i r Recording Options rysH A On gt UIS NETWORK ACYI End Timo Stop Recording Manually The receiver will record until you press STOP Extend End Time You can set the stop time for the recording Create a Recurring Timer You can set up a timer like the one described in Setting Up an Automatic Event Timer Record the Entire Event The receiver stops recording at the end of the event This selection is available only if the receiver was tuned to the channel at the beginning of the program 5 Press GUIDE on the remote Use the Program Guide to find a program that you want to watch now Select that program You are now watching one program while recording another Page 82 Watching One Program While Recording Anoth
82. To improve your remote control s range try any or all of the following e Place the receiver higher than all of the other equipment in your entertainment center e Provide room above the receiver so that the antenna can be installed straight up If this is not possible tilt the UHF antenna at about a 30 angle e Place the UHF antenna outside the entertainment center by using a coaxial cable to connect the antenna to the receiver e Try moving the receiver to other locations e Move all nearby off air antennas away from the UHF remote antenna Do not place an off air antenna on your receiver e Attach a UHF attenuator Attach a UHF Attenuator Stray UHF signals can block signals from the remote control to the receiver To prevent this problem you can install the attenuator provided with the satellite receiver if it is not being used for TV connections as described on page 31 Otherwise obtain a 10 dB attenuator you can buy one from a consumer electronics parts store Note This will help keep out stray UHF signals but also cut down how far away you can use the remote control Page 44 1 Take the UHF antenna off of the receiver s back panel UHF Remote Antenna input 2 Put the attenuator onto the UHF Remote Antenna input 3 Put the UHF antenna onto the attenuator Optimize Your Remote Controls Example of Receiver Back Panel UHF Remote Antenna Example of Receiver Back Panel 10 dB Attenu
83. UIDE on the remote Use the Program Guide to find another program that you want to watch now Select that program You are now watching one program while recording another 7 Press RECORD and select OK when the popup displays You are now recording two programs at the same time 8 Press DVR on the remote control The DVR Events screen will open You should see the two programs that are recording indicated by the red dot next to the listings Page 19 Chapter 1 Introduction dish DVR Events O DISH NETWORK FYI 9 Select a program that you recorded in an earlier tour one that is not recording now then select Start 10 You should now be watching a pre recorded program while the receiver is recording the other two events programs Quick Tour of Picture in Picture PIP Your DISH Network receiver allows you to watch two different programs at the same time using Picture in Picture PIP This feature is available in Single Mode only see page 52 1 Press PIP The PIP window will open The program in the small box will be whatever is playing on the last channel you C watched on TV2 in Dual Mode PIP 2 Press SWAP on the remote The channel that was in the PIP O SD window will now be full screen Yap Page 20 Satellite Television 3 Press GUIDE on the remote Use the Program Guide to find a program that you want to watch now Select that program vice One ForAll Hemote 4 This new program wil
84. V to the specific channel to receive TV2 programming for example channel 60 using the instructions on page 25 To use the RECOVER button complete the following instructions l Press and hold the RECOVER button until all four mode buttons light and then let go of the button The SAT mode button flashes twice and then all four mode buttons flash three times 2 Press the RECOVER button Wait for the TV or VCR mode button to flash once and then all four mode buttons to flash once Page 56 Using the Remote Controls 3 Ifyou see the System Info screen press the SELECT button to close the screen You have recovered your satellite video 4 Ifyou do not see the System Info screen repeat steps 2 and 3 until you have recovered your satellite video Note Press any remote control button other than the RECOVER button to end this procedure Note If the RECOVER button is not programmed to a specific channel the RECOVER button will first try to tune your TV to channel 3 then channel 4 and then other video inputs with each press of the RECOVER button You may need to press the RECOVER button up to 30 times to recover your satellite TV video If the RECOVER button is programmed to a specific channel see page 25 the RECOVER button will tune the TV to the specific channel for example channel 60 DVR Buttons Use these buttons to record or play back a DVR program See Using the DVR Features on page 85 for details PIP But
85. al cable available at consumer electronics stores 2 Press MENU 6 7 to open the Dolby Digital screen 3 Select one of the following optical output options e Dolby Digital PCM Select this option only if the stereo system or amplifier can decode both Dolby Digital and Linear PCM signals e Dolby Digital Only Select this option if the stereo system or amplifier can decode only Dolby Digital and will not process Linear PCM signals See your amplifier s owner s manual for more details on the amplifier and see the following table e PCM Only Select this option only if the stereo system or amplifier cannot decode Dolby Digital signals 4 Select Done Page 104 Updates Updates Your satellite receiver is set to turn itself off at 3 00 a m so that it can receive updates to the Program Guide and DISH On Demand when available To change the update time complete the following 1 Press the MENU 8 5 to open the Updates screen dish Updates U 2 Highlight the Activation option 3 Use the UP and DOWN ARROW buttons to select Enable or Disable Note If you disable this feature no new Program Guide or DISH On Demand information will be available until the receiver is turned off 4 Highlight the Time Set option 5 Use the NUMBER PAD buttons or the UP and DOWN ARROW buttons to set the time 6 Highlight the AM PM option 7 Use the UP and DOWN ARROW buttons to select AM or PM 8 Select Done to save the
86. ally set a timer to record that program As the program guide is updated DISH Pass will continue to find and record your shows based upon your search criteria Note that DISH Pass only finds programs on satellite channels An example of how you can to use DISH Pass may be that you saw a movie in the theaters and you want to watch it again as soon as it comes out on a movie channel Use the Exact Match and Title and then type the exact title of the movie If the movie is made available on a movie channel you subscribe to the receiver will automatically set a timer to record that movie for you Note DISH Pass recordings may fill the hard drive quickly If you have other timers you know you don t want to be recorded over choose Protect on those important programs 1 Press MENU 7 2 Select DISH Pass dish DISH Pass L Aleicipoileciriciln tii KILIMINIOLPLOLRISIT UlvViwixiyizi i f ta SE2EZE4ESEGETIBLOLO 3 Select the Search Method e Title Search for programs by title e Info Search for programs whose descriptions or titles contain key words 4 Optionally select Exact Match if you want to find exactly what you ve entered in either the program title or info when you select the Title or Info respectively 5 Enter your search criteria You can use the keyboard shown on the screen or you can use the letters above the NUMBER PAD buttons on the remote control while the highlight is in the Enter Search Criteria field
87. anel POWER buttons you will see the DISH Network logo moving around on your TV screen This feature is included with your receiver to assure you that the connections between your receiver and TV s is not lost Press the blank POWER or SELECT button on the remote control to resume watching satellite TV programming Make sure you are using the correct remote see page 26 for details Page 5 Chapter 1 Introduction Getting Started After your system has been installed order and watch your programming using the following steps Step 1 Ordering Your Programming 1 Using a remote control press SAT and then press the blank POWER button to turn on the receiver Make sure the TV is also on Tip In Dual Mode 5o 9 ply Remote Control 1 is used to control TV1 menus on the nearby TV Remote Control 2 is used to 2 Press GUIDE GUIDE control TV2 menus on the remote TV s You will see that some channels in the Program Guide appear in white These channels can be viewed immediately However many channels will be in red You cannot view these channels until you order programming 3 Press the SYSTEM INFO button on the receiver front panel to display the System Info screen Note The following screen is for example only Be sure to use the numbers on the System Info screen displayed on your TV dish System Info Thu October 28 4 Call the Customer Service Center at 1 800 333 DISH 3474 A customer s
88. any other TV besides TV1 and you do not want Remote Control 2 to control the receiver select Disable View The following screen is displayed on remote TVs when Shared View is disabled 4 Select Done All of the TVs connected to the satellite receiver are displaying the same program Page 51 Chapter 3 Using the System Switching Between Dual and Single Mode Put the satellite receiver in Dual or Single Mode by pressing the front panel Mode button Keep the following items in mind when switching the satellite receiver between Dual and Single Mode Dual Mode Single Mode eee DUAL MODE front panel SINGLE MODE front indicator lights panel indicator lights The RECORDING front The TV1 RECORDING panel indicator lights to front panel indicator lights Becording show which TV is currently when you are recording recording from one or both tuners Favorites Lists set up for Favorites Lists set up for Favorites both outputs TV1 and TV2 only lbt are A The Lists are available ists for TV2 are not ost they are simply unavailable in Single Mode Locks set up for both Locks set up for only TV1 outputs TV1 and TV2 are are available The locks for available TV2 are not lost they are simply unavailable in Single Mode Using the Remote Controls Tip Remote Control 1 is used to control TV1 menus The following section describes how to use the remote controls with your on the nearby TV satellite receiver The remote control must be in S
89. ation Summary Tue January 22 10 Press CANCEL to exit back to the Point Dish menu 11 Point the dish for the strongest possible signal following the instructions that came with it Installing a Multiple Dish DISH Pro System 12 Connect two RG 6 cables between both ports on your DISH Pro Twin LNBEF and your switch es using the switch instructions and the DISH Pro Wiring Diagrams that start on page 128 13 Select Check Switch from the Point Dish menu When the Check Switch menu opens select Retest When the procedure completes you will see the Installation Summary screen again This time you should see confirmation for all satellites your dishes are pointed at and Satellite reception verified You should also see that the switch es in your system has been correctly identified Refer to the DISH Pro wiring diagrams for examples of installation summary screens 14 Press CANCEL to exit this menu and then Done to exit the Point Dish screen If you have any other receivers in your system make sure you run Check Switch on each of them and allow each to take the software upgrade as needed Page 127 Chapter 4 Dish Antenna Installation DISH Pro Wiring Diagrams DISH 500 One DISH Pro Twin LNBF you ground the system per the National Electrical Code This diagram leaves out grounding to be clear Make sure A NEC and all local electrical codes Note Each cable carries both the 119 and 110 signals af
90. ator Example of Receiver Back Panel UHF Remote Antenna Page 45 Chapter 2 Receiver Description and Installation Setting Up TV1 to Operate in UHF Pro You can set your receiver to operate your TV1 using another UHF Pro remote control sold separately by completing the following instructions If you set up your receiver to operate the gy side using UHF Pro the two UHF Pro remotes for this receiver will interfere with each other when operated at the same time This may prevent the remotes from operating the receiver momentarily 1 Perform the following using an existing remote control a Open the TV1 UHF Pro Setup screen by pressing MENU 6 1 8 on the remote control b Select Enable from the TV1 UHF Pro Setup screen c Select System Info to open the System Information screen d Move the highlight to the address for the Primary Remote Address as shown below This is important if you do not do this your remote will change the receiver s Secondary Remote Address and cause your Remote Control 1 to control the 4 side of your receiver Location ID__ 33C BBCAA 05000 IFF Note Highlight the Primary Remote Address 3 Cf UHF Pro and IR Primary Remote Secondary Remote Address 1 7 UHF Pro Address E gt 2 i Cancel Copyright 2003 EchoStar Communcations Corp All Rights Pesci vod 2 Perform the following using the UHF Pro remote that you are going to use to control TV 1 a Press and hold the SAT mode bu
91. aused PAUSE On some TVs the presence of fixed images for extended periods of time may cause them to be permanently imprinted on the screen Consult your TV user guide for information on whether this is a problem for your TV what operating viewing restrictions apply to avoid this problem and associated TV warranty coverage Note For a live program the on screen pause timer shows how long you ve paused the program If you ve paused the program more than once the pause timer shows the total time you ve paused If you pause after you reverse or forward the pause timer shows how far you re behind the live program Press the BACK button once to reverse the program four times as fast as normal play Press the BACK button twice to reverse at 15 times normal speed three times to reverse at 60 times normal speed inept and four times to reverse at 300 times normal speed The on screen bar shows how far you ve gone Press the PAUSE button and then press the BACK button to reverse the program in slow motion Press the BACK button once to reverse the program 1 4 the speed as normal play Press the BACK button twice to reverse at normal speed Page 85 Chapter 3 Using the System Page 86 Press the FWD FORWARD button once to forward the program four times as fast as normal play Press the FWD button twice to forward at 15 times normal speed three times to forward at FWD 60 times normal speed and
92. ave just plugged in the receiver and it is acquiring the satellite signal Or the receiver may have temporarily lost the signal The receiver may not be connected to an active telephone line The credit limit may have been exceeded The satellite dish may have moved so that it is no longer picking up the satellite signal The cable connections may have loosened or have moisture inside There may be an interruption of the satellite signal The receiver may have temporarily lost the satellite signal Pay Per View events cannot be purchased until the receiver has downloaded new software You may have tried to set a VCR Event Timer without having set up the receiver to control the VCR You may have tried to close an installation menu without having done the Check Switch test You may have aimed the satellite dish at one satellite but selected the option for another satellite on the Point Dish Signal menu You may have set up the receiver to accept a transmission a download of the latest operating software via the satellite signal Troubleshooting Tables What to Do You must buy a channel before you can tune to a program on that channel Call the Customer Service Center to buy the channel or if you believe this message was displayed by mistake Wait a few minutes to see if the message is removed Make sure that all required cables are in place and check that all cable connections are tight and
93. black Your nearby TV must be connected to the CHANNEL 3 4 output to use this feature Digital Audio OUTPUT TV ANTENNA CABLE IN r a N f N j j j d Fi y a TV2 Connections The following connections provide menus and programming to the remote TVs These connections are active when the satellite receiver is in Dual Mode or in Single Mode with Shared View enabled CH 21 69 Out The CH 21 69 OuT connection provides good quality video and stereo audio for the remote TV s Use a coaxial cable to make this connection to your home cable system Remote TVs connected to the home cable system can receive programming from this receiver output The CH 21 69 OUT connection is color coded yellow A Note When connecting to the home distribution CH 21 69 OuT coaxial port you must meet requirements covered under FCC Compliance in the Appendix To meet these requirements an in line coaxial attenuator has been included with your receiver and may need to be installed using the following guidance e If connecting directly to a TV tuner port you must install the attenuator in the cable between the CH 21 69 OuT port and the TV tuner e Ifconnecting to your in home cabling system to distribute the signal to a TV s in other rooms in most cases you will not have to install the attenuator for typical in home cabling systems Tip If you connect a cable to the TV Antenna In port attach the black cable sticke
94. ble 2 Connect a coaxial cable from the output on the VCR to the remote TV s tuner port Plug in and turn on the remote VCR and TV 4 Tune the remote VCR to the remote TV channel that you use to watch satellite TV programming for example channel 60 as set on page 33 5 Write the channel number you tuned your VCR to in the previous step on one of the TV2 channel stickers Place the sticker on or near the VCR This sticker will remind you which channel to use to watch satellite programming The stickers are located in the inside front cover of this guide Set the VCR output to channel 3 or 4 Tune the remote TV to the same channel that you set your VCR to in step 6 8 Write the channel number you tuned your TV to in the previous step on one of the TV2 channel stickers Place the sticker on or near the TV This sticker will remind you which channel to use to watch satellite programming The stickers are located in the inside front cover of this guide Optional Connecting to an Off Air Antenna or Cable If you want to receive channels from an off air antenna or cable in addition to your satellite receiver programming connect the off air antenna cable into your TV distribution equipment For the nearby TV receiving programming from CH 3 4 Our the off air antenna cable needs to be connected to the TV ANTENNA CABLE IN port For remote TVs receiving programming from CH 21 69 OUT the off air antenna needs to be connected
95. buttons light up and then let mode buttons light When you let go of the button go the TV mode light will flash The mode button flashes Page 107 Chapter 3 Using the System Tip Limited mode is not used with audio amplifiers Page 108 10 11 IZ Instructions procedure to program a combination device be sure to press the correct mode button for example if you have a TV VCR combination and you have already programmed the remote to control the TV press and hold the VCR mode button as described above For AUX mode only e Press O for a second TV e Press 1 fora second VCR or DVD player e Press 2 for a tuner or amplifier Enter one of the three digit device codes from the table using the number buttons If you want to program limited mode press 1 If not skip to step 7 Press the POUND button Press the blank POWER button to turn off the device If the device does not turn off go to step 10 Turn the device back on and try some other buttons to make sure they work If the code works for other buttons stop here If the code doesn t work redo steps 3 through 9 with another device code from the tables For combination devices Repeat this procedure from step 3 If you can t find a code that works try Scan for Device Codes that follows Additional Information If you are repeating this This step is for programming which kind of device that should be programm
96. ccseeceeeeeeeneeeees 41 Optional Connecting to an Off Air Antenna or Cable 0 42 Optimize Your Remote Controls cccccccceccceeeceeeceeeeceeeceeeseeeeaees 43 Setting Up TV1 to Operate in UHF Pro un ccc ccecceeeeceeeeeeeeeeeeees 46 Chapter 3 Using the System ccsccessseseeeeeeeeeeeeeseeeeeeeeseeees 49 Setting Up TV1 to Operate in IR oo ccc ccccc cece eeeese esse eeseeeeaeeeneeeaes 47 Using Dual and Single Modes ccccccsececeeceeeeceeeeeeeceeeeeeeseeesaeens 49 Using the Remote Controls ccccccccsceceeeeeeeeeeeeceeeceeeseeeceeeeeeeseeess 52 WISI LINC MENUS oniran e ienbad A hate pumemibdannaciamunee 58 USING OX GIG OSs eesriie a E N a RT 61 Changing Channels seis ccsies iene doen a a a d 62 Using the Program Guide cci cccccccc icc cesanss ies ecaced fi deaducese tenesanncdecceaecescaaes 62 Displaying Program Information ccccccccseeceeeeeeeseeeeseeseeeeeeeeaeeees 64 Ordering Pay Per View Programs cccceeccseecseeeceeeeeeeeeeeeaeeeseeeeaees 66 Ordering DISH On Demand sais ssewtnetetetacdiael ous sel daeaendeeleetnen eels 66 Reviewing Purchase HIStory ccccccccceeeseeeeeeceeeaeeseeeeeeeeeeeeeseeeaeeees 67 USNO Favorites LISIS picks cnccelicns a a E e R a aecwmn late 67 Using Timers and Recordings cccccseccecececceeeceeeceeceeeseeseesseeenaees 69 Page i Page ii Watching One Program While Recording Another
97. cd 2 QV CP VIC Wiese 8st e a a a a T saan Mace 4 CHING Stale lt seq aise steht ogee aie oleae Seater aes 6 Quick Tour of Basic Features cc ceccccccccsecceeeceeeeeeeseeeeeeeesseeeeseeeeseees 7 Quick Tour of the Menus ccccceccccccececeeeeceeeeeeeeesseeeeseeeeseeeeeeeeeseaes 9 Quick Tour of Digital Video Recorder Features cccce eee eeeeeeees 14 Quick Tour of Watching One Program While Recording Others 19 Quick Tour of Picture in Picture PIP cccccssececssseeecessesseseeeneaes 20 Satellite Television sta gina c ent nts aioe a anccatecscamatiedegucdeeiedaetcdend 21 Satelite Signal Qua My as a d 22 Chapter 2 Receiver Description and Installation 23 Receiver Front Panel ccccscccecceecceccceeeseecueeceesaeceeeeeeesaeeseeeseeeas 23 RECEIVE BACK P ANGI mairia a E A i 24 Remote Controls oita a aai eaa a aE a E 26 Connecting the Receiver to a Nearby TV ccccceecceeeceeeeeeeeaeeeaes 29 Connecting the Receiver to the TV s in Another Room s 5 31 Programming the Recover Button ccccccecceeeceeeeeeseeeseeeeeeseeeaeeees 36 Changing the TV1 and TV2 Output Channels cccceeceeeeeeeee ees 37 Connecting the Receiver to the Phone Line cccceccseeeeeeeeeeeees 38 Connecting the Receiver to a Dish Antenna System 00ceees 39 Optional Connecting VCRs to the System ccecce
98. cording to do that you must press the remote control RECORD button or set an event timer e Note If you record a locked program while you have the receiver locked you ll have to enter the password to play back that program There are several choices you can make from the DVR Events screen Sort You can sort your DVR Events by Alphanumerics Movies Series Specials Sports Date Length or Protected Edit You can edit or delete DVR Events Timers When you select the Timers option the Timers screen opens While Playing Back or Recording an Event Press the PAUSE button to pause the play back Press this button again to go on with the play back PAUSE On some TVs the presence of fixed images for extended periods of time may cause them to be permanently imprinted on the screen Consult your TV user guide for information on whether this is a problem for your TV what operating viewing restrictions apply to avoid this problem and associated TV warranty coverage Press the BACK button once to reverse the program four times as fast as normal play Press the BACK button twice to reverse at 15 times normal speed three times to reverse at 60 times normal BACK speed and four times to reverse at 300 times normal speed Press the PAUSE button and then press the BACK button to reverse the program in slow motion Press the BACK button once to reverse the program 1 4 the speed as normal play Press the BACK butt
99. d Note If you have the receiver connected to a DSL Digital Subscriber Line phone line it may cause this test to fail If so you will need to install a DSL filter between the receiver and the phone jack on the wall You should be able to get a DSL filter from your DSL provider or your local electronic parts store 2 Select Done Page 117 Chapter 3 Using the System Point Dish and Check Switch The Point Dish and Check Switch screens are helpful to the Customer Service Representatives You may be asked to display these screens when you call DISH Network 1 Press MENU 6 1 1 to open the Point Dish screen This screen shows you information to help maximize your satellite signal The bar at the bottom of the screen tells you the signal strength Green is a good signal while red indicates the signal is not acceptable or is from the wrong satellite i d sh Point Dish U 2 Select Check Switch to display the Installation Summary screen The Installation Summary screen tells you if you are receiver signals from the satellites and which multi dish switches you have installed if any Do not change any settings on the Check Switch screen unless specifically directed to by a Customer Service Representative on d sh Installation Summary 3 Select Test only if directed by the Customer Service Representative 4 Select Done Page 118 Chapter 4 Dish Antenna Installation These instructions guide you thr
100. d 12 03 E Celebrity Homes 5 30 pm 7 00 pm NR Education 2000 Hitler s car Hugh Hefner s pajamas the dress of Marilyn Monroe s movie debut some old stuff us out of the trunk of my car used Tue 1 22 6 30 pm 7 00 pm 7 30 pm History s Lost 6 Black Sheep Squadron Law amp Order Full Body Exposure Live Jeopardy Hollywood Match Game Celebrity Mysteries amp ae Collectible The Carol Duval Page 58 Using the Menus When watching a program open the Themes and Search menu A d s Themes 9 28am 5 az at omsmry Display the Browse Banner a yon Remote Control Help ft en 2 08 2 90am 10 00am 101 HELP _ CETE 9 00am 9 30am NR To close a menu and return to watching a program press either the VIEW TV or CANCEL button Note If you do not do anything in a menu for several minutes the menu automatically closes This will discard any changes you made and display the program you were watching Highlighting Menu Options To highlight a menu option use the remote control ARROW buttons to move the on screen highlight to the menu option When you do move the on screen highlight the option becomes amber The highlight is like the one that you may have seen on a computer screen Page 59 Chapter 3 Using the System Selecting Menu Options When you select a menu option that option takes effect right away You can select a menu option in eit
101. d and backward and frame advance and reverse while using the DVR s auto recording feature e You can play back a program you already recorded and record a new program at the same time Note If you record a locked program while you have the receiver locked you ll have to enter the password to play back that program Using the DVR Features Start Recording a Program e Ata program start press the remote control s RECORD button Q e Ifyou ve watched a program from its start up to about two ame hours after its started you can reverse to its start 1 Press the BACK button 2 Let the program reverse to its start 3 Press the RECORD button You ll get all of the program on your recording BACK Note If you don t tune to a program until after it starts you can record only the part of the program that comes after you tune to it Stop Recording a Program e Press the remote control s STOP button STOP When you press the RECORD button the receiver stops recording at the end of the program You can use an Event Timer to start and Q stop the recording RECORD e Use Quick Record to set a one time DVR event timer for a future program e Set an automatic DVR event timer to record a future program that comes on each day or each week e Seta manual DVR event timer to make a future recording with start and stop times you set This lets you record part of a program or a block of several programs
102. d to an active telephone line The credit limit may have been suspended Maybe the receiver is connected to a DSL Digital Subscriber Line phone line Viewers in specific areas are prohibited from watching certain programs For example viewers who live close to a particular football stadium may be prohibited from watching football games that are played in that stadium What to Do Check the coaxial cables and their connections to and from the multi dish switch Make sure that all required cables are in place and check that all cable connections are tight and dry for outdoor cables If this does not work call the Customer Service Center for help Note the local weather conditions Remove any snow or other debris which may have collected on the satellite dish Make sure that the satellite dish has a clear line of sight to the satellite Check whether branches or leaves have grown into the line of sight Make sure that the satellite dish is aimed at the satellite Check the strength of the signal using the Point Dish Signal menu Consult your installer to re aim the dish if necessary to obtain the strongest possible signal Make sure the system uses RG6 coaxial cable if not call your dealer or installer Check the dish to receiver cable run length if it is over 200 feet call your dealer or installer Check the coaxial cables and their connections to and from the multi dish switch Make sure that all required cabl
103. dry for outdoor cables Make sure that the satellite dish has a clear line of sight to the satellite Check whether branches or leaves have grown into the line of sight Check that the Signal Strength bar in the Point Dish Signal menu is green and displays the word Locked If not contact your installer to re aim the satellite dish You must connect the receiver to an active telephone connection at all times If you install two or more receivers you must connect each receiver to an active telephone connection at all times Call the Customer Service Center for help checking the credit limit and or to get authorization to make a purchase If you have authorized the receiver wait a few minutes to see if the message is removed Make sure that all required cables are in place and check that all cable connections are tight and dry for outdoor cables Make sure that the satellite dish has a clear line of sight to the satellite Check whether branches or leaves have grown into the line of sight Check that the Signal Strength bar in the Point Dish Signal menu is green and displays the word Locked If not contact your installer to re aim the satellite dish If you have not authorized the receiver call the Customer Service Center for help Wait a few minutes to see if the message is removed Make sure that all required cables are in place and check that all cable connections are tight and dry for outdoor cables Make sure that
104. e buttons light up and then let go of the button The TV mode button flashes 3 Press the STAR button 4 Enter the three digits of your channel number For example if your remote TV is set to channel 60 enter 0 6 0 5 Press the POUND button The TV mode button flashes three times Page 35 Chapter 2 Receiver Description and Installation Programming the Recover Button Your remote controls come equipped with a RECOVER button that helps you if you accidentally change the channel or video input on your remote TV and cannot get the picture back from your satellite receiver When you press the RECOVER button as described on page 56 the remote control sends commands to your remote TV to change channels or video inputs to try to get you back to watching satellite programming When your Remote Control 2 is shipped from the factory the RECOVER button is set up to restore satellite TV viewing by tuning your TV to channel 3 4 and other inputs see page 56 for details However to use the RECOVER button with your remote TV you need to program the RECOVER button with the specific channel for example channel 60 that you use to watch TV2 programming The following instructions describe how to program the RECOVER button to tune your remote TV back to a selected channel Programming the Recover Button Channel 1 Program Remote Control 2 to control your remote TV using the instructions in Control Other Devices with the Remote
105. e equipment and you agree to execute any and all documents as are necessary for us to make such filings Upon termination of Services you must notify our Customer Service Center to schedule the return the Equipment B You shall notify us promptly of any defect in damage to or accident involving the equipment All maintenance and repair of the equipment shall be performed by us or our designees DISH Network may charge you for any repairs that are necessitated by any damage to or misuse of the Equipment 6 TRANSFER OF ACCOUNT SERVICES OR EQUIPMENT DISH Network may sell assign or transfer your account to a third party without notice to you You may not assign or transfer your Services without our written consent which will not be unreasonably withheld We may however refuse to allow you to assign or transfer your Services if you lease your Equipment or if your account has an outstanding balance 7 LIMITATION OF OUR LIABILITY A WE WILL NOT BE LIABLE FOR ANY INTERRUPTIONS IN SERVICE OR LIABLE FOR ANY DELAY OR FAILURE TO PERFORM IF SUCH DELAY OR NONPERFORMANCE ARISES IN CONNECTION WITH THE TERMINATION OF ALL OR A PORTION OF THE SERVICES THE RELOCATION OF ALL OR A PORTION OF THE SERVICES TO DIFFERENT SATELLITE S A CHANGE IN THE FEATURES AVAILABLE WITH YOUR DISH NETWORK DBS EQUIPMENT OR ANY ACTS OF GOD FIRES EARTHQUAKES FLOODS POWER OR TECHNICAL FAILURE ACTS OF ANY GOVERNMENTAL BODY OR ANY OTHER CAUSE BEYOND OUR CONTROL WE WILL NOT BE
106. e on the current date Tip When using the Program Guide do you want to know who is in the movie you re about to watch Press the INFO button to find out When you re finished press the CANCEL button to return to the Program Guide Tip Selecting a program that is not on yet will open the Timers menu See page 67 for information on setting timers Page 63 Chapter 3 Using the System Displaying Program Information The Program Banner The Program Banner provides information about the program you are watching The receiver displays the Program Banner for a few seconds at the top of the TV screen every time you change the channel wewrv or press the remote control VIEW TV button ye 6 08 DISH NETWORK FYI 10 27am 10 00am 6 00pm NR al Mode 101 DNFYI List All Chan Za The Browse Banner You can use the Browse Banner to change channels or to see what other programs are available without changing the program that you are watching The receiver displays information on the program you are watching at the top and Browse Banner information at the bottom of the TV screen 10 53am 10 00am 6 00pm NR Ge 101 DNAX List All Chan a Tue 6 08 DISH NETWORK FYI DISH NETWORK FYI 101 10 00am 6 00pm 6 00pm 2 00am DNFYI NR DTE hina ee Note If the All Chan Favorite List is active the Browse Banner displays all the channels If the All Sub list is active the Browse Banner displays onl
107. ed the same way as the coaxial connections Satellite Connections 1 Connect two RG 6 coaxial cables between the SATELLITE IN 1 and SATELLITE IN 2 ports on the receiver s back panel to two available ports on either your switch or your LNBF in your existing system See the wiring diagrams in Chapter 4 for appropriate receiver connections in your system Note If you are installing your receiver into a system with DISH Pro LNBEFs and or switches you can have as much as 200 feet of cable between the LNBF and the receiver However you must use only RG 6 coaxial cables rated for 950 to 2150 MHz Some cables may say Swept tested for 2150 MHz If you have any doubt about this ask your DISH retailer or look on the container the cable came in Do not use cable company TV cables or cables from other satellite TV systems not rated for 950 2150 MHz These other cables may cause signal loss Do not use existing cables such as RG 59 Use waterproof F connectors outdoors Note Some receivers include a DISH Pro Plus Separator that can be used when installing the receiver with a single cable along with a DISH Pro Plus Switch or LNBF 2 Peel off the blue stickers and affix them to the cables close to where they connect to the SATELLITE IN 1 and SATELLITE IN 2 connections on the back of the receiver Page 39 Chapter 2 Receiver Description and Installation Page 40 Ds 10 11 12 On Remote Control 1 press MENU 6
108. ed in AUX mode If you re not programming in AUX mode skip to step 5 The three digit device code should be for the brand name of your device that you found in step 2 See Limited Mode for more information If you entered the code correctly the mode button flashes three times If the code works the device should turn off Sometimes the blank POWER button works when other buttons don t Try every code listed for you brand until one works for your device Scan for Device Codes Control Other Devices with the Remote Controls If the code for your device is not listed in the tables starting on page 147 use this procedure to scan the remote control s memory for the device code Instructions 1 Turn the device on Additional Information l Use the device s front panel buttons 2 Press and hold the mode button until all the other mode buttons light up and then let go of the button The mode button flashes 3 For AUX mode only e Press O fora second TV e Press 1 fora second VCR or DVD player e Press 2 for a tuner or amplifier 4 For AUX mode only Press the STAR button 5 Press the blank POWER button 6 Press the UP or DOWN ARROW button repeatedly until the device turns off 7 Press the POUND button or its remote control For example hold the TV mode button for a TV until all of the other mode buttons light When you let go the TV mode light will flash This step
109. ee the video from the receiver See your TV user guide for instructions Press MENU 6 1 5 to open the Modulator Setup screen Modulator Setup Mon September 8 C4 Choose the channel that your TV will use For TV 1 Out highlight the number under TV 1 Out For TV 2 Out skip to step 4 Use the UP and DOWN ARROW buttons to change the modulator channel either 3 or 4 Continue to the next step to set TV 2 Out or skip to step 7 if you are finished making changes For TV 2 Out select either Air for off air channel numbers or Cable for cable channel numbers Highlight the number under TV 2 Out Use the UP and DOWN ARROW buttons to change the modulator channel to one of the following e Air Mode Select a channel between 21 and 69 e Cable Mode Select a channel between 73 and 125 Select Done to save the changes Change the channel on your TV s to match the channel s you selected If desired to remind you of which TV channel to tune to get satellite programming place a channel sticker near or on your TV to indicate the correct channel If you changed your TV 2 Out channel repeat Programming the Recover Button for a Remote TV on page 35 Tip It s easier to set the output channel from the opposite TV For example if you are changing the out put on TV1 nearby TV use TV2 remote TV to make the change When you save the changes simply remember to change the chan nel on the nearby TV Tip The chann
110. eement Any and all prior oral or written representations or agreements are superseded by this Agreement and such other written agreements No salesperson installer customer service representative authorized retailer or other similarly situated individual is authorized to change the terms and conditions set forth herein DISH Network may however change the terms and conditions of this Agreement in the future and will notify you if that occurs The terms of this Agreement which either are expressly stated to survive or by their nature would logically be expected to survive termination shall continue thereafter until fully performed Staying Legal Title 47 Section 605 e 4 United States Code U S C makes it a federal crime to modify this receiver to enable it to receive encrypted scrambled television programming without payment of required subscriptions Conviction can result in a fine of up to 500 000 and imprisonment for five years or both Any owner of this receiver who procures or willfully causes its modification is an accessory to that offense and may be punishable in the same manner Investigative authority for violations lies with the Federal Bureau of Investigation FBI This product may incorporate copyright protection technology that is protected by U S patents and other intellectual property rights Use of such copyright protection technology must be authorized by Macrovision and is intended for home and other limited pay per vi
111. eferences Tue October 1454 a Guide Displays 2 Favorites LS Alternate Audio 4 Updates S Cancel D Remote Control Hel 2 00am 10 00am N 17 Press 3 to open the Favorites menu This menu lets you to set up P lists of your favorite channels di I 18 Press MENU to go back to the Main Menu Page 13 Chapter 1 Introduction 19 Press 9 to open the DISH On Demand menu This menu lets wxyz Tip Press the you select a program you recorded My Recordings or a DISH remote control On Demand program Movies and More DVR button to i open the DISH On Note DISH On Demand will be available with a future software Demand menu upgrade C sn DISH On Demand Wed January 2 Movies amp More 2 Celebrity Homes 5 30 pm 7 00 pm NR 20 Press the VIEW TV button to go back to watching a program Q VIEW TW Quick Tour of Digital Video Recorder Features DVR features let you have fun with live TV because they put you in control Is someone at the door or on the phone Just press PAUSE on the remote When you are ready to start watching the program again press PLAY You will start up right where you left off without missing a minute of the program The following tour gives you an overview of the DVR features of your DISH Network satellite TV receiver For instructions on specific functions see Chapter 3 Using the System 1 Watch a program for just a few minutes 2 Press the PAUSE button
112. eiver highlights the OK option Press the SELECT button Mon September amp LI i Cancel _ Remote Control Help 10 00am 6 00pm N 10 Memorize the new password From now on you must enter this password to lock or unlock the receiver Page 100 Personal Identification Number Personal Identification Number If you want to make sure that you are the only one who can make changes to your DISH Network account you can assign a Personal Identification Number PIN for call in requests Call the Customer Service Center 1 800 333 DISH 3474 at any time to set up the PIN After the PIN is set up anyone calling the Customer Service Center must provide this PIN to make any changes to your account You will also be required to provide your PIN to the Customer Service Representative if you have forgotten the password set on your receiver If you forget your PIN the representative may ask for more information to make sure that you are authorized to make changes to your account Using Caller ID Caller ID displays on your TV the names of people as they call you if you subscribe to Caller ID from your local phone company To use this feature make sure you have a phone line connected to the receiver and that the Caller ID feature is enabled After you turn on Caller ID it stays on until you decide to turn it off Caller ID Screens When you receive a call you will see a Caller ID popup screen TUE 3 19 John Doe 6 25pm 123
113. el stickers are located inside the front cover of this guide Page 37 Chapter 2 Receiver Description and Installation Connecting the Receiver to the Phone Line Keep the receiver connected to an active telephone line so you can order Pay Per View programs and use all of the dish home Interactive TV features and other services from DISH Network Note You may be able to use a wireless modem jack However this may not support all the features of this receiver such as Caller ID See www dishnetwork com for compatible modem products Note If you have a Digital Subscriber Line DSL you may have to install a DSL filter between the receiver s back panel PHONE JACK and the telephone wall jack to successfully connect with DISH Network You can obtain a filter from your DSL provider Phone Line Connection Run a telephone cable with a standard RJ 11 connector from the receiver s back panel Phone Jack to an active telephone connection Phone System Setup You must also set up the receiver for your telephone system touch tone or rotary and set a telephone number prefix if you need a prefix to make an outside call 1 Display the Phone System screen by pressing MENU 6 1 4 Phone System 3 01pm I Loone _ No Prefix UTouch Tone Prefix Code Rotary Phone Prefix Hep 2 Select the Touch Tone or the Rotary Pulse option in the Phone Type list 3 Select either the No Prefix or the Prefix Code option in the Ou
114. em following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below R Hes Installation Summary ___Mon October 28 4 Satellite Input 1 Satellite Input 2 OK OK OK OK OK OK TsuperDISH I Help _ Nes AS Page 130 DISH Pro Wiring Diagrams One DISH 500 with a DISH Pro Twin LNBF One Dish Antenna with a DISH Pro Dual LNBF and Two DISH Pro 21 Switches you ground the system per the National Electrical Code This diagram leaves out grounding to be clear Make sure A NEC and all local electrical codes When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below a CA d sh installation Summary _ Mon october 28 Satellite Input 1 Satellite Input 2 1 2 3 M1 2 3 119 110 61 5 JN 119 110 61 5 OK OK OK OkK OK OK Twin Twin Dual J Twin Twin dual p SH __Help_ Ne A AS Page 131 Chapter 4 Dish Antenna Installation Two Dish Antennas Two DISH Pro Dual LNBFs and Two DISH Pro 21 Switches you ground the system per the National Electrical Code This diagram leaves out grounding to be clear Make sure A NEC and all local electrical codes When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below P d
115. em has been installed correctly Make sure that all required coaxial cables are in place and check that all cable connectors are tight and dry for outdoor cables Make sure that the satellite dish has a clear line of sight to the satellite Check whether branches or leaves have grown into the line of sight Make sure that the satellite dish is aimed at the satellite Check the strength of the signal using the Point Dish and Signal Strength menu Consult your installer to re aim the dish if necessary to obtain the maximum possible signal strength Note the local weather conditions Heavy rain snow or cloud cover may be interfering with transmission of the satellite signal Remove any snow or other debris which may have collected on the satellite dish Enable Shared View see page 51 Page 141 Chapter 5 Reference What Is Happening The receiver front panel Power light is on and there is a picture on the TV screen but the picture has sparkles or is grainy has a herringbone pattern lacks color or vertical hold or wobbles or looks washed out or fuzzy A black box fills almost all of the TV screen The TV screen is all blue What Is Happening In the Program Guide some channels have a red background You try to display future programs in the Program Guide or Browse Banner but find you cannot You try to display programs that have ended in the Program Guide or Browse Banner but
116. en they work For example the Start option doesn t show up unless you select a recorded program On demand recording works by program unless you set a manual event timer to start and stop the recording at the times you set yourself A Once event timer always operates at the actual time of the program Stopping the event timer applies To stop all operations of a repeated event timer you must delete only to the current showing of the the event timer Note The receiver deletes a Once event timer when it operates What You Can Do To make sure you can watch all of a program on demand record it instead of auto recording it If you want to be able to watch all of a program you re auto recording don t change the channel You can only auto record for about one hour To on demand record a program you must either press the remote control RECORD button or set an Event Timer If you set an Event Timer to record the program maybe the Event Timer was not set up right See the Event Timers table for help Check the time Left on the DishDVR Recorded Events menu If you protect many recorded programs the receiver may not have enough room to record any new programs Use the DishDVR Recorded Events menu to protect an on demand recorded program This means the receiver will ask you before it records over that recorded program But note if you protect many recorded programs the receiver may not have enough r
117. ength bar shows the strongest signal When you find the strongest signal tighten all bolts in the dish assembly so the dish cannot be moved You are now ready to verify reception from both satellites Select the Check Switch option When the Check Switch menu opens select Retest The receiver shows you a message that it is checking the system When the procedure is finished you will see an Installation Summary screen This screen may look different than the one shown below e Satellite 119 in Port 1 and 110 in Port 2 e Transponder All twice This is OK and does not indicate a problem with the receiver e Device Type Twin twice This indicates that your receiver has confirmed the connection with your DISH Pro Twin LNBF is working Press OK to exit this menu e Status Satellite reception verified dist EN Jinstallation Summary __ Mon october 28 4 Satellite Input 1 da Input 2 l SuperDISH Done Detaits_ JL Test JN __Help__ If you do not see 110 under Port 2 e Make sure the skew angle you wrote down on page 119 is exactly the same as the skew angle you set in step 5 on page 121 If it is not reset the skew angle as described on page 121 After you reset the skew angle go back page 123 and start over from step 16 e If119 is shown under Port 2 move the dish approximately 9 to the east and restart the procedure at step 12 Look at the Point Dish menu If you have good signal strength with 119 is
118. enna Installation Azimuth Elevation Page 126 Point Dish Thu September 18 C4 To Calculate azimuth and elevation angles Enter your ZIP code and select satellite Dish 5 cose Neral Satellite Check Switch 300 Ja tf ve Done SZ 7 Help V Vv Angles adjusted for magnetic true north deviations 0 25 50 75 100 125 SSN Not Locked Name Not Acquired Signal Strength 101 Select the satellite your dish will be pointed toward Select 300 under the Dish System Use the number buttons on the remote to enter your ZIP code to get the necessary azimuth and elevation Write these numbers down in the spaces provided in the margin Mount the dish antenna and multi dish switches following the mounting instructions that came with them and the DISH Pro Wiring Diagrams starting on page 128 Connect two RG 6 cables from both SATELLITE IN connections on the receiver to two available ports on the switch es Connect the LNBF on the dish antenna to LNBF port 1 on the switch es using RG 6 cable Select Check Switch from the Point Dish menu When the Check Switch screen opens select Retest When Check Switch is complete you will see an Installation Summary screen similar to the one shown next It will show a connection Conn next to satellite and Single device under 1 Dish Input It may also show an X on the Transponder line This is okay and does not mean there is a problem with the system dish Install
119. ephone wall jack Hang up and then pick up the telephone again to get a dial tone Resend the FAX or modem transmission Have the sender resend the FAX or modem transmission What Is Happening Possible Reason What to Do You try to set up an event timer and the receiver displays a message noting that the program is locked You try to set up an event timer and the receiver displays a message noting that the program is a Pay Per View event You try to set up an event timer but the receiver displays an Error message giving you the option to delete an event timer that was set up earlier You set up an event timer but the receiver does not tune to the channel of the program or does not record the program You set up an event timer for a program that is repeated such as a regularly scheduled program but the timer does not operate for a showing of the program You must enter the password before you can create an event timer for a locked program You must order a Pay Per View event before you can create an event timer for it You already have set up the maximum number of event timers You may have set up a Reminder Event Timer but what you should have set up is an Auto Tune Event Timer If you are using Record Plus it is possible that someone at the other TV may have cancelled the timer when it activated You may have set up a timer with an incorrect frequency To be able to set up an eve
120. er 6 Press RECORD Select one of the following 8 Recording Options DISH NETW e Select OK to start the recording now e Select Options to customize the recording as described on page 82 7 Press DVR on the remote control The DVR Event screen will open You should see the two programs that are recording indicated by the red dot next to the listings d sh DVR Events DISH NETWORK FY uA arn 8 Select a program that you recorded earlier one that is not recording now then select Start or Start Over 9 You should now be watching a pre recorded program while the receiver is recording the other two events programs Dual Mode without Record Plus While in Dual Mode you can set up the satellite receiver to record from TV 1 and TV2 at the same time 1 Press GUIDE to open the Program Guide Find a program you want to watch now GUIDE 2 Press SELECT to watch that program Page 83 Chapter 3 Using the System 3 Press the RECORD button A message will display asking whether you want to record the remainder of the program Select 4 OK to begin recording now bell Record Remainder of This Event y E a 2 EA Options JN Cancel _ 4 Press DVR on the remote control The DVR Event screen will open You should see the program that is recording indicated by the red dot next to the listings 3 dst DVA Events L DISH NETWORK FYI larn JAL Y Price Is Right blic Affairs ares
121. ervice representative will help you start DISH Network programming on your system and will discuss the various programming packages available 5 Choose a package and the representative will authorize your programming 6 Press SELECT to close the System Info screen Wait a few minutes and the channels you purchased will turn from red to white and can now be viewed Page 6 Quick Tour of Basic Features Step 2 Finding Programs to Watch 1 Press the GUIDE button GUIDE 2 When the Program Guide opens use the UP or DOWN ARROW to view information on other channels Press the PAGE UP and PAGE DOWN buttons to move you quickly through the Program Guide The channels for the programming you ordered should be shown in white and are available for viewing After you have highlighted a current program in the Q Program Guide press SELECT to watch it PAGE Q Quick Tour of Basic Features This tour guides you quickly through a number of basic satellite receiver features accessible directly from the remote control without using menus For more detailed information about each feature see Chapter 3 Using the System 1 Make sure the TV is on 2 Press the UP or DOWN ARROW button on your remote control to change channels 3 Press the RECALL button to go back to the last channel you watched RECALL 4 Press the THEMES LEFT ARROW button to open the Themes and Search menu This menu allows you to search for progra
122. es Lists What Is Happening You press the remote Guide button while the Program Guide is displayed You find that you can apply only the All Chan list or the All Sub list You try to change the All Chan list or the All Sub list The receiver displays an ERROR message Possible Reason If you have not added channels to any custom Favorite List you will be able to apply only the All Chan list or the All Sub list The receiver will not allow you to change the All Chan list or the All Sub list Troubleshooting Tables What to Do You must lock the receiver to apply any lock that you have set Call the Customer Service Center You must provide account information to the Customer Service Representative If you have set up a PIN you will need to provide that as well What to Do Carefully retry entering the channel number you want Press the remote control RECALL button to return to the previous channel number Select All Chan as the active Favorite List by pressing the GUIDE button repeatedly Unlock the receiver so that it does not skip adult channels If you want to buy a channel call the Customer Service Center What to Do You must add channels to a custom Favorite List before you can apply it Choose another list to change Note You can only change the All Sub list by changing what channels you buy Page 143 Chapter 5 Reference You try to apply an empty Favorite List The receiver
123. es are in place and check that all cable connections are tight and dry for outdoor cables If this does not work do the Check Switch test If you have authorized the receiver wait a few minutes to see if the message is removed Make sure that all required cables are in place and check that all cable connections are tight and dry for outdoor cables Make sure that the satellite dish has a clear line of sight to the satellite Check whether branches or leaves have grown into the line of sight Check that the Signal Strength bar in the Point Dish Signal menu is green and displays the word Locked If not contact your installer to re aim the satellite dish If you have not authorized the receiver call the Customer Service Center for help You must connect the receiver to an active telephone connection at all times If you install two or more receivers you must connect each receiver to an active telephone connection at all times Call the Customer Service Center for help checking the credit limit and or to get authorization to make a purchase Install a DSL filter between the receiver and the telephone wall jack You can obtain the filter from your DSL provider Remember that the program providers specify which programs are blacked out for which viewers not DISH Network Message Number 013 014 Possible Reason You may have tried to tune to a program on a channel which you have not bought You may h
124. ess your receiver is rented from DISH Network in which case a monthly rental fee will apply DISH Network will charge you a monthly Additional Outlet Programming Access Fee for each additional receiver added to your account This option is only available if your initial DISH Network receiver and all additional receiver s are located at the same residence and are continuously connected to the same telephone line If you desire to receive Services at two different locations you must open a separate account for each location You agree that you will not directly or indirectly use a single account for the purpose of authorizing Services for multiple DISH Network receivers that are not all located in the same residence and connected to the same phone line If we later determine that you did we may terminate your Services and in addition to all other applicable fees you agree to pay us the difference between the amounts actually received by us and the full retail price for the Services authorized for each DISH Network DBS receiver on the account whether owned by you or not The payment of that amount and or the termination of Services shall be in addition to any other rights and remedies we may have under this Agreement at law in equity or otherwise G Changes in Services offered DISH Network reserves the right to change the Services that we offer and our prices or fees related to such Services at any time If the change affects you we will provide you no
125. eviations 0 25 50 75 100 125 Not Locked Name Not Acquired Signal Strength 0 Enter your ZIP code in the ZIP Code field 5 Make sure that 500 is shown under Dish System The menu displays the azimuth elevation and skew angles Write down these numbers in the blanks provided in the margin Tip Remote Control 1 is used to control TV1 menus on the nearby TV Remote Control 2 is used to control TV2 menus on the remote TV s Azimuth Elevation Skew Page 119 Chapter 4 Dish Antenna Installation Mounting the Dish Page 120 l Using the azimuth and elevation angles find a location for the satellite dish which can be pointed towards the satellites located at these angles With a compass find the required azimuth angle Then use the elevation angle to find out how high the satellites are in the sky from your location Make sure nothing blocks the line of sight between the dish and the satellites Mount the mast to a solid surface so that the dish antenna cannot move or be bumped out of adjustment Keep in mind that physical and environmental conditions can block your satellite dish s ability to receive a clear satellite signal The conditions to be aware of are Eaves and overhangs on your building or house wind plant growth and deterioration of the mounting surface Never mount to a tree or a public utility pole Align the top part of the mast so that it is absolutely vertical as shown below If the t
126. ew uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited U S Patent No s 4631603 4577216 4819098 are licensed for limited pay per view only FCC Compliance The following text is extracted from Federal Communications Commission FCC regulations as of the publication date of this Guide Contact the FCC see following or your library for the complete text of the regulations Page 159 Appendix Telephone Communication This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the back panel of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to the telephone company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number o
127. example one Favorites List could have 100 channels and a second list only 10 Or all four lists four for TV1 and four for TV2 could have 50 channels each When you make a Favorites List active the Program Guide displays only the channels in that list Also the receiver skips channels that are not on the list when you use the remote control UP or DOWN ARROW button to change channels The All Chan Favorites List contains all the channels You cannot make any changes to the All Chan list The All Sub Favorites List contains all the channels in your subscription You cannot make any changes to the All Sub list except by changing your subscription Each Favorites List has a unique color in the Program Guide You can give each list a name When you first get the receiver the four lists are empty and are named List 1 List 2 List 3 and List 4 Page 67 Chapter 3 Using the System e When you put the receiver in Single Mode the Favorites Lists for TV2 are not available e Ifyou choose a program using Themes or by entering most channel numbers the receiver tunes to the channel for that program whether or not that channel is on the active Favorites List Creating or Changing a Favorites List You can create add channels to and remove channels from a Favorites List 1 Press the MENU 8 3 to open Favorites Y d sh Favorites 2 Select the Favorites List that you want to create or change Note You cannot modify the All
128. f devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TX XXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC 1f you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment for repair or warranty information please contact DISH Network at 1 800 333 DISH 3474 If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved There are no user serviceable parts inside Connection to party line service is subject to state tariffs
129. from the receiver is delivered to a TV located in another room using existing in home coaxial cable UHF From TV2 Receiver Output From TV1 Receiver Output IR Remote Control 0307 Program viewing at each TV location is independent Page 2 About this Receiver Single Mode Single Mode provides dual tuner features to a single TV like Picture in Picture PIP and the ability to watch one live program while recording another UHF Remote Control From TV2 Receiver Output From TV1 Receiver Output IR Remote Control 1 K F Ox gt J ea P R 439 gt 9 Jee 2 w o s sje OS Program viewing at each TV location is the same Shared View enabled Remote Controls Two remote controls come with your receiver e An Infrared IR remote to control programming for the nearby TV This remote is labeled with a green number 1 which matches similar markings on the receiver output connections and the menus for the nearby TV e An Ultra High Frequency Pro UHF Pro remote to control programming to a remote TV This remote is labeled with blue number 2 which matches the similar markings on the receiver output connections and the menus for the remote TV Page 3 Chapter 1 Introduction Tip In the margins of pages through out this guide are tips and other information to make using your satellite receiver easier Page 4 Overview Before you u
130. g How to Set Locks A Two Step Process 1 Create the locks that you want 2 Lock the receiver When the receiver is locked anyone who wants to access locked items must enter the password Page 93 Chapter 3 Using the System Page 94 When You Have Locked the Receiver If you try to access a locked item or open the Locks menu the receiver displays a message prompting you to enter the password The receiver allows you three tries to enter the correct password If you fail to enter the correct password the receiver does not allow more tries for several minutes If you enter the correct password you can access the locked item or open the Locks menu If you exit a locked item or close the Locks menu you must enter the password to access the item The locks you set for TV2 in Dual Mode are not available in Single Mode When using the receiver in Single Mode if the programming you select is not appropriate for all viewers on remote TV s be sure to disable Shared View see page 51 for instructions Locking and Unlocking the Receiver You must lock the receiver for any receiver Locks you set to take effect To lock the receiver you must first create a password If you forget your password you will need to speak with a Customer Service Representative If you have a Personal Identification Number PIN you will need to give it to the Customer Service Representative See page 101 for information on PINs l Press
131. g Info Button INFO e Program information Press the INFO button for more information when you watch a program or when you have the Program Guide Browse Banner or Themes list open e Help Press the INFO button to see help information when a Help button appears in a menu Page 54 Using the Remote Controls View TV Button VIEW TW Press the VIEW TV button to close all menus and go to watching programming Press the VIEW TV button to briefly display the Program Banner while watching a program oxa Cancel Button Press the CANCEL button to cancel and go back to the previous menu or to watch a program DISH Button Press the DISH button to go to dish home Interactive TV abe def O O ghi jk mine pars tuw p O When watching a program or with the Program Guide open use these buttons to enter a channel number to change to that channel Number Pad Buttons e When the Program Guide is open you can skip ahead and then back a number of hours Just enter the number you want to skip ahead or back and then press the RIGHT or LEFT ARROW button e Use these buttons to enter menu option numbers instead of highlighting the option and then pressing the SELECT button e Use these buttons to enter numbers in a menu Highlight the place where you want to enter the first number and press the appropriate number buttons on the remote Use the LEFT or RIGHT ARROW button to move the hig
132. g to the home distribution CH 21 69 OUT coaxial port you must meet the FCC requirements in the Appendix To meet these requirements an in line coaxial attenuator has been included with your receiver and may need to be installed using the following guidance e If connecting to your in home cabling system to distribute the signal to a TV s in other rooms in most cases you will not have to install the attenuator on the CH 21 69 port for typical in home cabling systems e If connecting directly to a TV tuner port you must install the attenuator in the cable between the CH 21 69 OuT port and the TV tuner Receiver Back Panel CH 21 A OUT AUDIO 7 Lal Page 31 Chapter 2 Receiver Description and Installation Tip Using cable labels makes it easy to tell which cables connect to the receiver ports Inside the front cover of this guide are stickers that are color coded the same way as the coaxial connections Channel Air Cable Page 32 3 If you have an off air antenna or cable connected to your in home cable system see Optional Connecting to an Off Air Antenna or Cable following this section Make sure you are familiar with how to change channels on your TV and if necessary how to switch your TV between off air and cable channels During this procedure it will be necessary to change the channels on your TV s to tune to these channels to see the video from the receiver See your TV user g
133. handle the satellite receiver carefully Avoid excessive shock and vibration at all times as this can damage the hard drive If you have the receiver turned on and need to move it be sure to unplug the receiver and let it sit for at least 30 seconds before moving it Do not install the receiver in any area where the temperature can be less than 40 F or more than 113 F while the unit is operating If the receiver is cold to the touch do not plug it in immediately Let it sit unplugged at room temperature for at least 45 minutes before plugging it in Avoid installing the receiver on top of or underneath another electronic device such as a stereo receiver as this can cause heat build up and vibration Page 1 Chapter 1 Introduction About this Receiver Your DISH Network satellite receiver has features that make watching TV more exciting Along with the DVR functions you are about to discover new ways to make programming choices Dual and Single Modes The satellite receiver can be installed and operated in one of two ways Dual Mode Dual Mode uses TV1 outputs to deliver programming to the nearby TV and TV2 outputs to deliver programming to the remote TV s While in Dual Mode you can use this two tuner satellite receiver to watch different programs in two locations e Nearby TV Programming from the receiver is delivered to the TV near the receiver using short audio video cables e Remote TV Programming
134. hat the CH 3 4 port provides to your TV see Changing the TVI and TV2 Output Channels on page 37 If desired to remind you of which TV channel 3 or 4 to tune to watch satellite programming place one of the channel stickers 3 or 4 near or on your TV The stickers are located in the inside front cover of this guide Tip Using cable labels makes it easy to tell which cables connect to the receiver ports Inside the front cover of this guide are stickers that are color coded the same way as the coaxial connections Page 29 Chapter 2 Receiver Description and Installation RCA and S Video Connections TV1 1 Connect one of the following video cables e RCA video cable yellow from the receiver TV1 outputs to the nearby TV s RCA video input e VIDEO cable from the receiver TV1 outputs to the nearby TV s S VIDEO input 2 Connect the RCA audio cables red and white from the receiver TV1 outputs to the nearby TV s audio inputs If the TV has only one input for this type of audio connect it to the right R phono RCA audio output on the receiver 3 Make sure your nearby TV is on and set to receive TV from the correct audio and video inputs Refer to the instructions that came with your TV 4 Plug in the power cord for the receiver 5 Turn on the receiver with the front panel power button and make sure the green TV1 indicator is lit 6 You should see the Point Dish screen Confirm Remote Contr
135. hedule will display the results Select Set Priority if you would like to change the priority of your DISH Pass Select Options if you d like to change any of the following e Protect Event Prevents your programs from being erased e Set Channel Select a specific channel e Start Early e End Late Select Done DELETING A TIMER e W N F Complete the following to delete a timer Press Menu 7 to open the Daily Schedule screen Select Timers to display the Timers List Select Edit List Select the timer or timers you want to delete Note Select All if you want to delete all of your timers Select Delete The timer is deleted Name Based Recording Tips Q Ties General e It s very important to enable the receiver to receive Nightly Updates By doing this the Electronic Program Guide will have the most up to date information and can adjust or create timers accordingly Enable Nightly Updates in Menu Preferences Updates and select an update time when you are not normally watching TV e Weekly Daily Monday Friday timers will move only if the program is within one hour earlier or four hours later than the original time the timer was set up These timers will adjust their length if their program s time block is extended e DISH Pass recordings may fill the hard drive quickly If you have other timers you know you don t want to be recorded over choose Protect on those important pro grams DISH Pass
136. her of two ways e Ifthe option has a number next to it press the number on the NUMBER PAD button that matches this number When you use the NUMBER PAD button you do not need to highlight the option first e Move the highlight to the menu option using the remote control ARROW buttons Then press the remote control SELECT button In the example Favorites is highlighted List of Choices in the Menus When you make a choice in a list the receiver does not apply the change until you Select the Save or OK option If you do not want to save any changes select the Cancel option to discard all the changes made in the menu There are two types of lists e lt A single choice list allows you to select only one choice at a time If you select another choice your previous choice is deselected e A multiple choice list allows you to select more than one choice at one time If you select another choice your previous choice s stays selected 632 MLB 631 MLB 630 MLB 629 MLB 3 628 MLB 627 MLB 626 MLB Highlighting a Choice in a Menu List Use the remote control ARROW buttons to move the highlight to the desired item in the list The black arrows on the list show where you can move the highlight Selecting a Choice in a Menu To select a choice in a list highlight the choice and then press the remote control SELECT button Make sure you select the Save or OK option to save your choice Select the
137. hi a i g O Number Buttons Use the NUMBER buttons to enter channel numbers Note If you are using the remote control in limited mode the VCR will not change channels Control a Tuner or Amplifier Only the buttons described here control a tuner or amplifier Some of the buttons described here may not control your tuner or amplifier Please see the user s manual that came with your tuner or amplifier for more information AUX Mode Button You must first set up the remote to control the device See Set Up the Remote to Control Devices beginning on page 107 Then you must press the AUX mode button to set the remote to AUX mode The AUX mode button flashes once to show you ve set the remote to AUX mode Make sure you keep the remote in AUX mode to use the buttons described here Control Other Devices with the Remote Controls POWER Power Button Press the blank POWER button to turn the tuner or amplifier on or off MUTE Mute Button Press the MUTE button to turn the sound off or on VOLUME Volume Button Press the VOLUME button to raise or lower the volume J Up and Down Arrow Buttons Use UP and DOWN ARROW buttons to change channels on the tuner or amplifier Q Select Button The SELECT button works as the INPUT SELECT button for the tuner or amplifier Page 115 Chapter 3 Using the System Other Remote Control Features Switch Between TV and AUX Device Volume Contr
138. hlight to the next place where you want to enter a number When you are done entering numbers press SELECT e Use the letters above the NUMBER PAD buttons while in the Search menu See Using Text Fields on page 61 Page 55 Chapter 3 Using the System lt Star Button Press the STAR button to e Open the DVR Events menu e Backspace without deleting while using the Search function of your gt Q Zero Button Press the ZERO button to forward space while using the search function of your receiver search Pound Button Press the POUND button to display the Search screen Recover Button Press the RECOVER button if you accidentally change the channel or video input on your TV and cannot get the picture back from your satellite receiver When you press the RECOVER button as described below the remote control sends commands to your TV to change channels or video inputs to try to get you back to watching satellite programming This procedure works only if you have accidentally changed the TV channel or video input It does not recover lost satellite signal See Chapter 5 Reference for troubleshooting information The following setup is required to use the RECOVER button e The remote control must be set up to control the TV and if installed the VCR see page 106 e Ifa VCR is installed make sure it is connected as shown on page 41 e Onaremote TV the RECOVER button must be programmed to tune your remote T
139. hts instead of the AUX mode button Using Troubleshooting Tools Your receiver has diagnostics tools that a Customer Service Representative may ask you to use if you should ever run into problems while using your equipment Even though these tools are quite helpful it is recommended that you only use them when on the phone with a DISH Network representative Resetting Your Receiver Reset your receiver as directed by the Customer Service Representative as follows l Press and hold the front panel POWER button until only the green TV1 indicator is lit Let go of the front panel POWER button It will take a few minutes for your receiver to reset and come back on When you reset your receiver your receiver may have to download an updated Program Guide If this is the case it may take longer for the receiver to come back on Diagnostics The Customer Service Representative may ask you to open the Diagnostics screen Remember to have an active phone line connected to your receiver l Press MENU 6 3 The Diagnostics screen shows you various tests the Customer Service Representative may ask you to perform on your receiver e Connection Tests for a valid receiver phone connection e Dial Out If No Dial Out Pending is displayed the receiver does not need to have its smart card records updated e Counters Shows you a list of diagnostic counters Use PAGE UP and PAGE DOWN to scroll through the list of counters displaye
140. in order to reach the receiver 4 Seal all holes that you drill in the building with silicone or other weather proof sealant after installation Once each cable is inside the building you may attach it to a wall receptacle or directly to a receiver Tighten the back panel coaxial cable connections only by hand Using a wrench may over tighten the connections causing damage Such damage is not covered by the Limited Warranty in the User Guide that came with the system Page 133 Chapter 4 Dish Antenna Installation Notes Page 134 Chapter 5 Reference Troubleshooting Tables Use these tables if you have problems using the system before calling the Customer Service Center Many problems arise from misunderstandings of how the system works especially when you are just becoming familiar with it These tables cover many problems usually with a simple solution for each one To solve a particular problem do the following l 2 Review the section in this Guide that relates to the problem If you cannot find a solution then find the section in the following tables that relates to the problem e Read the What s Happening column until you find the problem e Read the information in the Possible Reason column e Try each of the suggested solutions in the What to Do column Sometimes resetting the receiver can fix a minor problem See Resetting Your Receiver on 117 For more information call the Customer Service
141. indicated by a green signal bar select 110 If you have good signal strength on 110 go to step 23 Installing a Multiple Dish DISH Pro System If you do not have good signal strength with 110 go back to step 18 and fine tune the dish but with 110 selected instead of 119 While the 110 and 119 signals will not be equal you should be able to fine tune the dish until you have the strongest possible signal from both satellites 23 Select Cancel to exit the Point Dish menu An Attention screen will open asking the mounting and positioning of your dish is complete with a Locked indication in the Point Dish screen If the answer is yes select Yes If the answer is No you will need to repoint your dish following the preceding steps until the mounting and positioning is complete and you do have the Locked indication 24 After you select Yes the receiver will begin taking a software upgrade You will see a Warning that Vital program information will now be downloaded into your receiver You will also see a status bar showing the progress of this upgrade Once the software upgrade is complete you will see a message that your receiver s memory is being upgraded Do not disturb the receiver while the receiver s memory is being upgraded 25 When the memory upgrade is complete you should be watching TV Your dish antenna installation is now complete Note If you are installing other DISH Pro or DISH Pro Plus receivers be sure to ru
142. l be full screen 5 Press SWAP to go back to watching your original program and put this new program in the PIP window 6 Press the PIP button again to make the PIP window larger 7 Press the POSITION button to move the PIP window around the TV screen 8 Press the PIP button to close the PIP window Satellite Television Satellite television uses satellites in a stationary orbit over the Earth to deliver television and audio programming This type of orbit enables the satellites to stay aligned over one place on the surface of the Earth Once the satellite dish is aimed at the satellite the dish does not have to move to follow it Page 21 Chapter 1 Introduction Satellite Signal Quality Tip If you lose Rain and Snow Fade as ng Heavy rain snow or cloud cover can block the satellite signal which can to heavy rain interrupt your programming service By aiming the satellite dish to get the eg ee A strongest signal during installation you can help prevent rain and snow buil afin on your from interrupting the signal Your service will return after the weather dish condition has passed gt o Solar Interference Twice a year the sun moves to a position behind the DISH Network satellite as it orbits the Earth The exact time of the year that this occurs varies depending on the location but it is near the beginning of spring and again near the beginning of autumn The period of solar interference lasts for a few
143. l the receiver However you must set up the remote to control the TV before you can use the MUTE and VOLUME buttons Tip If some of the For information on the remote buttons that control the receiver see Using the buttons on the Remote Controls on page 49 remote control do not control your TV Control a TV or a Second TV and you have programmed try Only the buttons described here control a TV Some of the buttons described other codes See here may not control your TV Please see your TV user s manual for information page 107 for details about the TV s features O TV Mode Button You must first set up the remote to control the TV See Set Up the Remote to Control Other Devices beginning on page 107 Then you must press the TV mode button to set the remote to TV mode The TV mode button lights for two seconds to show you ve set the remote to TV mode Make sure you keep the remote in TV mode to use the buttons described here Note You can set up the remote to control a second TV in AUX mode the same way it controls the first TV in TV mode See Set Up the Remote to Control Devices beginning on page 107 TV VIDEO Q TV Video Button If the TV has video input options use this button to switch the TV video input POWER Power Button Press the TV POWER button to turn the TV on or off MUTE Mute Button Press the MUTE button to turn the TV sound on or off Page 111 Chapter 3 Using the System Page 112 VO
144. l your VCR in limited mode you will only be able to use the power and VCR function buttons The section Setting Up the Remote to Control Other Devices has a step that tells the remote control to go into limited mode Set Up the Remotes to Control Other Devices Over the next few pages we tell you how to use the remote to control a TV a VCR a DVD player a tuner or an amplifier To use the remote to control other devices you must first program it to control these other devices You can do this by either following the instructions in Set Up the Remote Control below or the Scan for Device Codes procedure described on page 109 If you are programming the remote to control a combination device such as a TV VCR or a VCR DVD program the remote control in one mode and then repeat the procedure in the other mode For example to program the remote to control a TV VCR using code 748 Follow the instructions to program the remote to control the TV using code 748 and then repeat the instructions for the VCR using the same code Set Up the Remote Control Instructions Additional Information 1 Turn the device on Use the device s front panel buttons or its remote control 2 Find the brand name of the If the brand isn t listed see Scan for device in the tables starting on Device Codes on page 109 page 147 3 Press and hold the mode For example hold the TV mode button until all the other mode button for a TV until all of the other
145. lect a previous day s timer from the list Priority this timer had a lower priority than other events being recorded at the time User a user chose to skip that timer Duplicate event there is already another timer set to record that program Event exists in DVR the program was already recorded and can be seen in the DVR Events list Not a new episode used for New Episode timers Currently a New Episode is one that has the current year listed in the EPG info Incorrect event for Weekly Daily and Monday Friday timers If the guide has a dif ferent event listed for example the timer was set up for Daily but it only occurs Mon day Friday the timer will be skipped When a Timer Starts a Recording For two minutes before an event timer starts a recording the receiver may display a digital countdown on the TV screen This symbol disappears when the program begins While the symbol is displayed you may do one of the following Press the remote control Cancel button to clear the symbol from the TV screen This does not stop the recording from starting Press the remote control Info button to see more information on the event timer If you do this you have the following choices Select the OK option to continue with the event timer Select the Stop Timer option to stop the event timer Note Pressing Info about a timer event only works one time Subsequently pressing the Info button results in the current program
146. lecting a Choice 60 System Setup 12 Themes and Search 7 10 59 Mode Button 23 Mode Buttons 111 113 114 Mode Indicator 23 Modes Dual 23 27 49 67 83 94 Single 2 19 23 27 57 68 79 94 Switching 52 Modulator Setup 37 Moving DISH Network Logo 5 Mute Button 53 111 115 Nearby TV 2 49 Changing Output Channels 37 Coaxial Connections 29 Connecting 29 Mode Indicator 23 Power 23 RCA and S Video Connections 30 Recording 23 Remote Control 27 Remote Control 1 3 30 Remote Control 2 35 TV1 Connections 24 TV 1 Power 23 Number Pad Buttons 55 61 112 114 Off Air Connecting 42 On Screen Messages 136 Open and Close Menus 58 Ordering Your Programming 6 Output Channels 37 Page Up and Page Down Buttons 53 113 Password 98 Pay Per View Locks 97 Ordering 66 Stay Legal 159 Personal Identification Number 101 Phone Line Connecting 38 Setup 38 Picture in Picture PIP 20 50 PIP Button 50 57 Point Dish 118 Position Button 50 57 Pound Button 56 Power 23 Power Button 113 Power Buttons 52 111 115 Preferences 13 Program Banner 64 Program Guide 10 19 58 62 79 83 Purchase History 67 Q Quick Tours Basic Features 7 DVR Features 14 Menus 9 Using Picture in Picture PIP 20 Watch and Record 19 RCA Out 24 26 Reasons Why Timers are Skipped 72 Recall Button 54 112 113 Record Plus 19 81 Recordings 69 Recover Button 35 36 56 Remote Antenna 26 Remote Control Other Features 116 Switch Between TV and De
147. lephone line Use a standard RJ 11 telephone cable assembly to make the connection You must keep the receiver connected to an active telephone line Otherwise you may not be able to order pay per view programs use all of the DISH Interactive features or other services from DISH Network PHONE Remote Controls The two remote controls give you easy access to all the features of your satellite receiver You can set up each remote to control the satellite receiver and up to three other devices These devices can be a TV a VCR or DVD player and a third device Page 26 Types of Remote Controls O a H 3 gt Remote Control 1 uses infrared IR light signals to e Control TV 1 menus for the nearby TV in Dual Mode e Control the satellite receiver in Single Mode IR signals travel only short distances 40 feet or less and cannot go through walls or other solid objects You must point the remote control directly at the device with no objects blocking the line of sight Remote Control uses IR signals to control other devices that the remote is programmed to control You must point the remote control directly at these devices with no objects blocking the line of sight This remote control is identified by the green number at the bottom of the remote control Remote Controls Remote Control 2 uses UHF Pro signals to e Control TV 2 menus for the remote TVs in Dual Mode e Control the satelli
148. mming by themes movies sports and more or by key words used in the programming information omsmry Tip The Program Guide provides a complete listing of all programs avail able on all chan nels including those that are notin your subscription these channels have red back grounds Page 7 Chapter 1 Introduction Es 1 m N d sh Themes 9 28am aa dst J 5 Select Sports to see a list of sporting events 6 Press the VIEW TV button to go back to watch a program VIEW TV 7 Press the INFO button to see information about the program Note The first time you press the INFO button the information screen is transparent Press the INFO button again to make the information screen solid When you press the AFO INFO button a third time the information screen closes Learn all about your DISH Network remote control and its unique features Get answers to common questions too You ll be up to speed in minutes 8 Press the CANCEL button to go back to watch the program CANCEL 9 Press the BROWSE RIGHT ARROW button to open the Browse Banner The Browse Banner shows information on a program you re watching at the top and information on two other programs at the bottom Page 8 Quick Tour of the Menus ma a Remote Control Help ft Mon 2 98 o 90am 10 00am 101 HELP Mon 9 08 Judge Joe Brown 9 00am 9 30am NR 10 Press the UP or DOWN ARR
149. n Press the SELECT button 4 Select the Hide Adult or Show Adult option Mon September 15 cI Ratings Locks 4 Channel Locks 2 Unlock System 3 Front Panel Lock 4 Change Password 5 gt 4 Lock PPV 6 Hide Adult 7 Remote Control Help 10 00am 6 00pm NR Changing the Receiver Password 1 Press the MENU button 2 Select the Locks option If the receiver is locked enter the password using the NUMBER PAD buttons The receiver displays stars as you enter the digits of the password As soon as you enter the fourth digit of the password the receiver Page 98 Using Locks highlights the OK option 3 Press the SELECT button 4 Select the Change Password option Mon September 8 I KE oong Cancel __ Remote Control Help 10 00am 6 00pm N 5 Enter the current password using the number pad buttons As soon as you enter the fourth digit of the password the receiver highlights the OK option 6 Press the SELECT button Page 99 Chapter 3 Using the System 7 Enter the new password using the number pad buttons As soon as you enter the fourth digit of the password the receiver highlights the OK Mon September 15 C4 8 Select the OK option to change the password 9 Enter the new password again for confirmation using the NUMBER PAD buttons The receiver displays stars as you enter the digits of the password As soon as you enter the fourth digit of the password the rec
150. n before we reconnect your Services Deposits will not be held segregated from other funds and shall not earn or accrue interest C If you at any time fail neglect or refuse to make timely payments hereunder or if a petition in bankruptcy shall be filed on your behalf or against you or if you take advantage of any insolvency law or become insolvent or make an assignment for the benefit of creditors or if a receiver liquidator or trustee is appointed for your property or affairs we shall be wholly relieved from our obligations hereunder Page 156 Residential Customer Agreement D If you paid for an annual or other multi month subscription to any Services and your account is past due for any amounts owed to us at our option we may suspend any or all Service until payment is received and or convert your annual or other multi month subscription to a monthly subscription If we convert your multi month subscription to a monthly subscription we will first apply the amount you paid for your multi month subscription to any past due amounts and then any remaining amounts to future obligations If we elect to offset the amount paid for the remaining portion of a multi month subscription against amounts past due you agree to pay in addition to all other applicable fees the Offset Fee set forth below for each month and partial month that the multi month subscription was previously received E If we use a collection agency or attorney to collect mo
151. n Check Switch on all of them and allow them to take the necessary software upgrade Installing a Multiple Dish DISH Pro System Note You cannot use DISH Pro LNBFs and switches those marked with the DISH Pro logo with Legacy switches and LNBFs those without the DISH Pro logo You must install your DISH antenna system with either all DISH Pro LNBEFs and switches or all Legacy LNBFs and switches If you mix the two the system will not work Note You can have as much as 200 feet of cable between the DISH Pro LNBF and the DISH Pro receiver However you must use only RG 6 coaxial cables rated for 950 to 2150 MHz Some cables may say Swept tested for 2150 MHz If you have any doubt about this ask your DISH retailer examine the cable s outer jacket or look on the container the cable came in Do not use cable company TV cables or cables from other satellite TV systems not rated for 950 2150 MHz These other cables may cause signal loss Do not use existing cables such as RG 59 Also be sure that any outdoor connections are made using waterproof F connectors Once you have installed the DISH 500 with its DISH Pro Twin LNBF using the preceding instructions you can add a single satellite dish with a DISH Pro LNBE and switch as follows 1 Turn on the television and the receiver if they are not already on You should see the Point Dish screen If not open the Main Menu and press 6 1 1 on the remote Page 125 Chapter 4 Dish Ant
152. ney you owe us or to assert any other right which we may have against you you agree to pay the reasonable costs of collection or other action These costs might include but are not limited to the costs of a collection agency reasonable attorney s fees and court costs If there are billing errors or other requests for credit you can contact our Customer Service Center by telephone or in writing You must contact us within sixty 60 days of the time you receive the billing statement for which you are seeking corrections Failure to timely notify us of a dispute shall constitute acceptance of the bill Undisputed portions of the billing statement must be paid before the next billing statement is issued to avoid an administrative fee for late payment All payments for Services must be made directly by you to us DISH Network shall have no obligation to provide Services for which payment is made by you to a third party F In addition to the amounts due for Services you agree to pay the fees referenced below Fees when applicable DISH Network reserves the right to increase these Fees or add additional Fees in the future in our sole discretion Smart Card Replacement Fee 50 00 Additional Outlet Programming Access Fee monthly per receiver 4 99 Late Payment Fee 5 00 Change of Service Fee 5 00 Duplicate Billing Statement Fee 2 00 Overnight Delivery Fee 18 00 Restart Fee 25 00 Returned Payment Fee 25 00 Service Access Fee monthly 5 0
153. ng e Press INFO or SELECT to see more information on the timer If you do this you have the following choices Select OK to continue with the timer Select Stop Timer to stop the timer Note Pressing INFO about a timer event only works one time Subsequently pressing INFO results in the current program s information being displayed in the normal way When the Receiver is Off If the receiver is off when a timer is scheduled the receiver will e DVR Remain off but will record the scheduled e Auto Turn on for the event e Reminder Turn on at the scheduled time After a period of time if you do nothing the receiver will turn off Special Considerations When Using Timers e For Locked Programs You must enter the receiver password before you can create an automatic timer You can create a manual timer for a locked program without entering the password However if you do this when the timer operates the receiver may display only an error or password entry menu e For Pay Per View Programs You must order a Pay Per View program when you create a timer for it e For Blacked Out Programs If you set a timer for a program that is blacked out in your area when the timer operates the receiver may display only an error Using the Timers List 1 Press MENU 7 2 Select Timers When the Timers screen opens you can edit or delete the timers you have set Page 73 Chapter 3 Using the System Using the Daily
154. ng Yes asss d sh System Setup Tuesday January 22 2002 Installation 12 Tv Dia ziele AA 5 30 pm 7 00 pm NR Changing Program Languages You may be able to change the language of some programs An alternate language may not be available for all programs Some programs such as movies show at the start whether an alternate language is available An alternate language applies only to the audio part of a program and does not change the language used in the menus displayed by the receiver 1 Press the MENU button 2 Select the Preferences option 3 Select the Alternate Audio option lt Alternate Audio 6 26 m fi SE oaaao ol 4 Select the language you want in the Languages list 5 Select the Done option to save your language choice The receiver displays the System Setup menu Page 103 Chapter 3 Using the System Using Dolby Digital Sound Dolby Digital gives you the capability to enjoy programs in surround sound An external decoder is required to enjoy this feature Refer to your decoder user s guide Note Not all programs contain a Dolby Digital sound track The receiver uses an optical port for outputting digital audio The optical output can provide two audio data types Dolby Digital and Linear PCM only Dolby Digital can provide full 5 1 channel sound 1 Connect an external Dolby Digital decoder to the receiver s back panel Digital Audio Output using an optic
155. not hear a dial tone Your computer or facsimile FAX machine tries to send a FAX or modem transmission but fails Your computer or FAX machine was receiving a FAX or modem transmission but an error occurred Using Event Timers The receiver may have tried to call the Customer Service Center to send Pay Per View purchase information When the receiver found that the telephone was busy it automatically disconnected Maybe the receiver is connected to a DSL Digital Subscriber Line phone line The receiver was calling the Customer Service Center to send Pay Per View information When the receiver found that the telephone was busy it automatically disconnected The receiver was calling the Customer Service Center to send Pay Per View information When the receiver found that the telephone was busy it automatically disconnected The FAX or modem found that there was no dial tone and cancelled the transmission The receiver may have tried to call the Customer Service Center to send Pay Per View purchase information during the FAX or mode call When the receiver found that the telephone was busy it automatically disconnected This generated clicks that caused an error in the FAX or modem transmission You do not have to do anything You can always use your telephone line because the receiver automatically hangs up if it finds the line is busy Install a DSL filter between the receiver and the tel
156. nt timer for the program first enter the password To be able to set up an event timer for the event first order it To be able to set up a new event timer delete one of the event timers you set up earlier Remember that a Reminder Event Timer just reminds you that the program is about to start An Auto Tune Event Timer reminds you and tunes the receiver to the channel of the program Make sure you set up Record Plus timers when the other TV is not being used Remember that a Once event timer operates just one time A Mon Fri event timer operates Monday through Friday on the same channel at the same time A Daily event timer does the same Monday through Sunday A Weekly event timer operates once a week on the same channel at the same time Page 145 Chapter 5 Reference What Is Happening You set up an event timer The program time may have but the timer does not operate at all Possible Reason What to Do e Ifthe receiver is ON and finds an event timer overlap it will changed so that the event timer display the Event Timer Scheduling Conflict menu You overlapped another event timer must edit or delete one of the overlapping event timers The program time may have No event timer will operate if the program time changes by more changed by more than twenty four than twenty four hours hours You set up a Once event The program time changed timer but the timer operates at a time different from
157. numbers based on what you wrote down in step 5 b Under TV2 Out use the UP and DOWN ARROWS to change the modulator channel to the one you wrote in step 5 c Select Done 14 For some TVs you must run a channel scan so that the TVs will find and display the selected channel from the receiver Run channel scan on all remote TV s if available See your TV user s guide for instructions 15 Confirm that you see a picture from the receiver TV2 output on your remote TV s e If your picture looks good go to step 23 e If your TV s do not have a picture or if it is not as clear as you would like it to be go to the next step Page 33 Chapter 2 Receiver Description and Installation 16 You may need to change the cable connection on the splitter that sends the TV signal throughout your house The change that needs to be made is move the cable coming from the receiver CH 21 69 OuT from the output of the splitter to the input of the splitter using the instructions that follow The following figure shows an example of what your splitter may look like Your splitter may look different The places where the splitter indicates OUT refers to all TVs connected to your cable system The places where the splitter indicates In refers to where the TV signal is fed into the splitter OUT T 4 WAY SPLITTER 5 900 MHz o a 1 Input 4 Output 4 Way Splitter 17 Find where the TV signal is distributed throughout
158. o Do Make sure that the TV brightness and contrast are adjusted correctly and that the TV is working properly Make sure that the TV is connected properly to the receiver Check other nearby electrical devices as possible sources of interference Check that all required coaxial cables are in place Check for moisture or water leaking into all connections Dry them out if needed then seal them with coaxial cable sealant Check the dish to receiver cable run length if it is over 100 feet call your dealer or installer Using the TV remote control and or menus displayed by the TV not the receiver remote control or the menus displayed by the receiver turn off the closed captioned feature Check your TV owner s manual for the correct TV input to use for the signal output from the receiver Enable Shared View see page 51 What to Do If you want to buy a channel call the Customer Service Center at 1 800 333 DISH 3474 Try displaying the Program Guide again later By that time it may show programs for the time and date you want Turn the receiver off for about ten minutes This will allow the Program Guide to be updated Contact the program providers for details on past programs You can change the applied Favorite List while using the Program Guide by pressing the remote control Guide button repeatedly You can choose another custom Favorite List the All Chan list which includes all of the channels or the All Sub lis
159. o meet this requirement You agree to give us prompt notice of your change of name mailing address physical address where the Equipment is located or telephone number You may do this by notifying our Customer Service Center by telephone or in writing B Notice If we send you notice it will be considered given when deposited in the U S Mail addressed to you at your billing address or hand delivered to you Our notice to you will also be effective if provided on your billing statement or by telephone If you give notice to us it will be deemed given when received by us at the address listed on the first page of this Agreement C Applicable Law This Agreement including all matters relating to its validity construction performance and enforcement shall be governed by applicable federal law the rules and regulations of the Federal Communications Commission and the laws and regulations of the state and local area where Service is provided These terms and conditions are subject to amendment modification or termination if required by such regulations or laws If any provision in this Agreement is declared to be illegal or in conflict with any law or regulation that provision may be deleted or modified without affecting the validity of the other provision D Other This Agreement is in addition to any other written agreement between You and DISH Network including without limitation an installation agreement lease agreement or promotional agr
160. of various colors Possible Reason The TV set may not be working properly If the TV and the receiver are working properly there may be interference with the satellite signal The TV may be wired to the wrong input The TV may not be on the correct channel The TV may not be set to display from the correct input e Shared View may be disabled preventing picture on TV2 Troubleshooting Tables What to Do Start over again What to Do Make sure that the TV set is plugged into an electrical outlet Make sure the outlet has electrical power Make sure that the TV is turned on If the receiver is connected to the TV using only the CH 3 4 connections make sure that the TV is tuned to channel 3 or 4 whichever works best in your area and that the receiver is set to the same channel as the TV using the Modulator Setup screen If the TV is receiving the signal through the in home cabling system from the CH 21 69 output on the receiver make sure the TV is tuned to the same channel as indicated in the receiver Modulator Setup screen Make sure that the TV brightness and contrast are adjusted correctly Make sure that the TV is connected properly to the receiver Make sure that the TV s text mode and closed captioned features are turned off If the TV is connected to the receiver using the RCA type or S Video connections make sure the TV is set up to display from the connected outputs Check that the syst
161. oint Dish menu on your nearby TV If not press MENU 13 and then 6 1 1 on Remote Control 1 Point Dish Mon September 8 C4 To Calculate azimuth and elevation angles Enter your ZIP code and select satellite zip Dish Code System Transponder Satellite Check Switch soo a OF JER 119 IN Done SZ v V V s 159 Elevation 49 Skew 84 Angles adjusted for magnetic true north deviations 25 125 Not Locked Name Not Acquired Signal Strength 0 Select Check Switch The Check Switch screen will open 14 Select Retest The receiver shows you a message that it is checking the system Page 122 Installing a DISH 500 Antenna 15 When the check switch procedure finishes you will see an Installation Summary screen similar to the one below The information for Satellite Input 1 and Satellite Input 2 should be the same e Satellite X twice e Transponder X twice This is OK and does not indicate a problem with the receiver e Device Type Twin twice This indicates that your receiver has confirmed the connection with your DISH Pro Twin LNBF is working an d sh Installation Summary 16 Select OK to return to the Point Dish screen 17 Make sure the screen shows 119 under Satellite If not move the highlight to 119 and press either the UP or DOWN ARROW Note The signal strength bar is used to help you aim the dish by showing the strength of the signal you are receiving Look at the signal strength ba
162. ol When you set up the remote to control a TV the mute and volume buttons control the TV volume However if you want to use the AUX mode to control a tuner or amplifier and the device has a volume setting you can set up the remote to control the device s volume instead of the TV volume To set the remote to control the device s volume 1 Press and hold the AUX mode button for three seconds and then release it The AUX mode button will blink 2 Press the POUND button search 3 Press the plus side of the VOLUME button VOLUME 4 Press the O number button 5 Press the POUND button The AUX mode button flashes three times search 6 Press the SAT mode button 7 Press the plus and minus sides of the VOLUME button The device s volume changes and the AUX mode button lights instead of the TV mode button VOLUME To set the remote back to control the TV volume 1 Press and hold the TV mode button for three seconds and then release it The TV mode button will blink 2 Press the POUND button search 3 Press the plus side of the VOLUME button VOLUME 4 Press the O number button Page 116 Using Troubleshooting Tools 5 Press the POUND button search The TV mode button flashes three times Press the SAT mode button VOLUME Press the plus and minus sides of the VOLUME button The TV s volume changes and the TV mode button lig
163. ol 1 Operation Tip In Dual Mode After the nearby TV has been connected to a TV1 output using one of the Remote Control 1 methods above do the following to confirm that the IR Remote Control 1 is used to control controls the receiver TV1 menus on the nearby TV Remote 1 Make sure that fresh batteries are installed properly in the IR Remote Control 2 is used to Control 1 control TV2 menus on the remote 2 Press the SAT button to put the IR Remote Control 1 in SAT mode to TV s control the satellite receiver 3 Use the Remote Control 1 arrow keys to move around the Point Dish screen If you are able to move around in the Point Dish screen you confirmed that Remote Control 1 is controlling the receiver Page 30 Connecting the Receiver to the TV s in Another Room s Connecting the Receiver to the TV s in Another Room s This section describes how to connect the receiver CH 21 69 OUT connection to the cable ready remote TV located in another room away from the receiver This installation uses your in home cable system If your house does not have built in cabling it will be necessary to run cables from the receiver to each remote TV Due to the difficulty of this installation you should consider having this professionally installed Call DISH Network at 1 800 333 DISH 3474 Remote TV UHF Pro Remote TV Remote EEA Ed ited ay eet Cable System Wall Outlets CH 21 69 Out Note When connectin
164. om Renovations A Q rer 2 Select Timers to display the Timers List 3 Select Edit List Page 78 Watching One Program While Recording Another 4 Select the timer or timers you want to delete Note Select All if you want to delete all of your timers 5 Select Delete The timer s are deleted Watching One Program While Recording Another Single Mode While in Single Mode you can set up the satellite receiver to record programs while you re also watching one you ve already recorded 1 Press the front panel MODE button to make sure the receiver is in Single Mode The front panel of the receiver has an indicator that is marked Single Note If someone is using the TV2 outputs you will see the following popup on the nearby TV warning you that you are about to disrupt the use of the TV2 outputs Warning 2 Press GUIDE to open the Program Guide Find a program you want to watch now GUIDE 4 Press the RECORD button A message will display asking whether you want to record the remainder of the program Select 4 OK to begin recording now 3 Press SELECT to watch that program RECORD Tip You can use the Front Panel Locks to prevent the Mode from being changed accidentally See page 97 for instructions Page 79 Chapter 3 Using the System Page 80 Record Remainder of This Event UISA NCI WURA Options J cancel Press GUIDE on the remote Use the Program Guide to
165. on twice to reverse at normal speed Using the DVR Features e Press the FWD FORWARD button once to forward the program four times as fast as normal play Press the FWD button twice to forward at 15 times normal speed three times to barra forward at 60 times normal speed and four times to forward at 300 times normal speed e Press the PAUSE button and then press the FWD button to forward the program in slow motion When you press the FWD button once the program advances at 1 15 the speed of normal play Press the FWD button twice to forward at 1 4 as fast as normal play Press the FWD button three times to play the program Note Of course you can watch any part of an event you ve already recorded e Press the PLAY button to play back or go on with a paused play back Also press this button to switch from fast forward or reverse back to normal play back e Press the SKIP BACK button to skip back about ten seconds in the event Press this button again to skip back again e Press the PAUSE button and then press the SKIP BACK button to reverse the recording one frame at a time e Press the SKIP AHEAD button to skip ahead about 30 seconds in the event Press this button again to skip ahead again e Press the PAUSE button and then press the SKIP AHEAD button to advance the recording one frame at a time e Press the STOP button to stop play back STOP Play Back a Recorded Event and Record Another Event
166. once a day at that time on that channel Monday Friday Records a program once a day Monday through Friday at the selected time on that channel DISH Pass Records programs on all channels default or a specific channel based on your specific criteria See page 77 for details Note Weekly Daily and Monday Friday timers will move only if the program is within one hour earlier or four hours later than the original time the timer was set up These timers will adjust their length if their program s time block is extended Priorities Priorities are used by the receiver to know which program you would prefer to record if multiple timers are scheduled to start at the same time dish DVR Priorities TV Guide Close Up Using Timers and Recordings For example having six programs scheduled to record at the same time cannot be done on a dual tuner receiver therefore the receiver will record only the two programs with the highest priorities e All timers have a priority that you can change at any time e The larger the number the lower priority for example priority 1 is higher than priorities 2 3 and 4 e You can override a specific timer s priority with a one time skip or by restoring it Select a timer in the Daily Schedule then you ll have an option to Skip or Restore for that timer Timer Options The Timer Options screen lets you set the following not used on all options screens e Protect Event Pre
167. one after the other Use the DVR Events Menu Press the DVR button to open the DVR Events menu which shows all of the DVR Events recorded on the receiver You can edit delete and protect any event shown on the menu ZEA d S DVRA Events 11 35am 2 EA 9News Noon Fox News Live Remote Control Help Your World With Nell Cavuto Harry Potter and Sorcerer s Blind Date Page 87 Chapter 3 Using the System Tip Press DVR on the remote to see a list of the events you ve recorded To view one of these events just select it You can then start the recording start over stop or resume play Page 88 e Ifyou hide adult channels and lock the receiver this menu doesn t list any adult programs by name e To review programs you have recorded or have scheduled to record with the DVR features use this menu The DVR Events menu shows you e A list of recorded events that includes the one you re recording now if any Note You can sort events either by date or the name of the event e If you select any one of the events on the DVR Events menu even an event you re recording you open an information menu for that event Note This is just an example of the information menu The information menu shows only the options for the event you select For a different event you ll see different options You ll see some not all of the options we list below You won t see an option to start re
168. ood 523 573 652 654 660 676 504 505 512 516 523 524 525 526 534 536 541 573 644 652 653 654 655 657 658 661 662 664 665 666 670 672 675 680 681 682 685 726 727 Toshiba 516 590 617 631 635 667 678 680 683 688 750 536 573 607 645 650 652 653 654 656 659 664 665 666 667 668 669 674 675 677 678 682 690 715 723 724 729 White Westinghouse 659 664 670 672 674 Yamaha 505 506 573 652 653 654 656 664 666 672 679 VCR Codes Programming in AUX mode Press 1 before entering the VCR code 517 518 520 568 682 Citizen 534 591 592 594 675 676 677 684 VCR Curtis Mathes Daewoo Daytron Denon Dimensia Dumont Electrohome Emerson Finlandia Finlux Fisher Fuji Funai Garrard E CS Go Video Goldstar Goodmans Gradiente Granada Grundig Harmon Kardon Hitachi ITT JC Penney JVC CODES 591 658 675 676 681 685 687 688 554 592 594 605 607 675 677 678 679 683 684 559 588 684 549 512 676 687 505 506 508 509 511 512 534 559 568 588 590 618 676 678 684 687 549 549 556 588 548 549 581 584 588 608 610 684 688 678 588 588 550 551 552 554 572 591 605 607 675 678 679 557 558 620 685 592 594 676 687 747 585 589 588 687 549 581 5 56 568 592 536 538 539 540 588 595 597 680 682
169. oom to record any new programs You can use only the options you see on the menu You won t see all the options at once You ll never see a Record option to record a program you must either press the remote control RECORD button or set an Event Timer To record more than one program or to record parts of one or more programs set a manual event timer Device Codes These tables contain the manufacturer codes for programming the remote to control your TV VCR DVD player or audio amplifier Every attempt has been made to include all codes If your device brand is not listed or if the codes do not work the remote may not control your device In some cases codes may operate some but not all buttons shown in this guide TV Codes Programming in AUX mode Press 0 before entering the TV code 669 675 657 661 663 698 AOC 505 506 519 520 573 620 627 652 653 654 659 664 665 670 672 Citizen 506 516 523 524 525 926 590 652 654 657 658 680 727 Colortyme 573 627 652 654 660 667 668 671 674 679 681 Contec Cony 541 655 657 661 662 726 Craig 536 541 657 661 662 666 667 694 Curtis Mathes 506 516 526 573 590 641 645 650 652 654 658 659 660 664 665 667 668 670 674 680 703 708 505 524 526 529 530 531 573 652 653 654 658 659 663 664 665 670 672 674 684 698 719 727 526 627 652 654 658 665 670 672 645
170. op part of the mast is off vertical by only a few degrees it will be difficult or maybe even impossible for you to find the satellites Take at least two readings with a bubble level on the upper mast that are 90 degrees apart from one another Top Part of Mast Bubble Level Mast Installing a DISH 500 Antenna 4 Assemble the satellite dish as shown below except do not attach the Y bracket or LNBF at this time LNBF or LNBFs Dish Bracket Mast Clamp Y Bracket Support Arm 5 Loosen both skew bolts and set the skew by rotating the dish mounting bracket to align the red mark with the required angle on the skew scale which you wrote down on page 119 Tighten the skew bolts securely to keep the dish from rotating Once the skew is set do not try to fine tune this angle when aiming the dish Pivot Bolt Elevation Bracket Skew Point Red Mark Skew Bolt Skew Scale Elevation Scale Elevation Bolt 6 Set the elevation by tilting the dish mounting bracket to align the red edge with the required angle from page 119 on the elevation scale Tighten the elevation bolts but do not tighten the pivot bolt at this time 7 Slide the dish assembly down onto the mast Make sure the pivot bolt rests on the top of the mast Turn the dish assembly so that it points in the general direction of the satellites using the azimuth angle from page 119 8 Thread two RG 6 coaxial cables through the mast suppor
171. or DOWN ARROW button to see the channel You can also enter each channel number using the NUMBER PAD buttons Press the SELECT button to lock or unlock the highlighted channel If the checkbox next to the channel has a checkmark the channel is locked Select the Done option to save the changes If the receiver is not already locked you must lock it to put the locks you just created into effect Using Locks Locking and Unlocking the Receiver Front Panel TV1 Only l l Tip Remote This keeps anyone from using the front panel buttons but it does not lock the Control 1 is used to remote control buttons This option is only available on TV1 menus control TV1 menus on the nearby TV 1 Press the MENU button Remote Control 2 2 Select the Locks option is used to control TV2 menus on the 3 Ifthe receiver is locked enter the password using the NUMBER PAD remote TV s buttons The receiver displays stars as you enter the digits of the password As soon as you enter the fourth digit of the password the receiver highlights the OK option Press the SELECT button 4 Select the Front Panel Lock option to lock or unlock the front panel Mon September 15 i aisn Mon September 15 i Remote Control di 9 Remote Control F 10 00am 6 00pm N 10 00am 6 00pm N 5 Select the Yes option 6 To activate the front panel lock you must lock the receiver Locking and Unlocking Pay Per View Channels and DISH On Demand
172. ordings are listed in the DVR Events screen which you can find quickly by pressing the remote control s DVR button Timer Types There are three types of timers DVR Records an event for later viewing Auto Automatically changes the channel for live viewing of the event Reminder Creates an on screen reminder when the event is about to air Timer Frequency Deciding how often you want to watch a program will help you make the best choice All Episodes Records each time that program is on that channel New Episodes Records current season programs each time they occur on a selected channel Once Records a program once good for movies sporting events etc Weekly Records a program once a week at that time on a selected channel Daily Records a program once a day at that time on a selected channel Name Based Recording Timers and Recordings e Monday Friday Records a program once a day Monday through Friday at a selected time on a selected channel e DISH Pass Records programs on all channels default or a specific channel based on your specific criteria See page 6 for details Timer Priorities Priorities are used by the receiver to know which program you would prefer to record if there is a timer conflict For example a conflict could include three programs scheduled to record at the same time on a two satellite tuner receiver so only two programs can be recorded at any one time e
173. oscan 645 646 650 668 691 725 742 Proton 513 519 526 536 585 627 652 654 655 659 660 665 666 668 670 678 Page 148 Quasar 508 509 651 663 673 676 698 700 747 Radio Shack Realistic 526 541 590 607 612 645 650 652 654 655 657 658 661 662 663 668 670 683 698 730 503 505 548 586 630 633 634 636 641 645 646 648 650 651 652 653 654 656 661 663 665 667 668 670 681 691 698 701 708 715 716 725 742 749 Runco Sampo 506 519 652 654 658 663 664 665 698 730 746 505 506 516 523 526 566 573 612 627 647 652 653 654 655 656 658 659 664 665 667 669 670 679 680 704 717 730 738 Sanyo 542 590 652 683 SBR Samsung Scott 526 534 537 541 600 652 654 655 657 661 662 665 670 677 682 696 701 523 534 542 563 590 595 601 604 617 627 631 635 645 646 650 652 654 656 659 661 668 670 682 683 688 691 703 725 726 521 526 585 605 607 628 629 652 654 655 658 669 670 674 679 739 740 741 500 578 640 670 690 525 536 541 627 652 654 657 659 661 665 666 682 Signature Solavox Soundesign Starlite Supra 506 525 536 566 568 569 573 600 610 652 654 656 659 660 664 665 666 671 672 674 677 7123 724 7129 733 Symphonic 632 657 662 677 692 694 Sylvania n Tatung 509 651 663 698 Techw
174. ou agree that the Services provided will not be viewed outside of your private residence You are permitted to exhibit the Services solely in your private residence and not in any other areas The Services may not be rebroadcast transmitted recorded or performed nor may admission be charged for listening to or viewing any Services provided by us If we later determine that you utilized your DISH Network Equipment including any additional DISH Network receivers or sold leased or otherwise gave possession of the same to a third party who you knew or reasonably should have known intended to use it to permit the Page 155 Appendix viewing of the Services in a commercial establishment or any other area open to the public we may terminate the Services and in addition to all other applicable fees you agree to pay us the difference between the price actually paid for the Services and the full commercial rate for such Services regardless of whether we have or had the commercial rights to distribute such Services in a commercial establishment The payment of that amount and or the termination of Services shall not prejudice our ability to exercise any other rights and remedies we may have under this Agreement at law in equity or otherwise F Additional Receivers DISH Network will allow you to place up to five additional receivers on your account Each additional receiver would be authorized to receive the same Services as your initial receiver Unl
175. ough the installation of a satellite system which includes your receiver included with this manual and a DISH Pro DISH 500 antenna system that can be identified by the DISH Pro logo shown below Installing a DISH 500 Antenna The first step in installing your dish antenna is to assemble the satellite dish mount it and point it in the general direction of a satellite To do this follow these instructions Finding the Satellites You need to find the satellites in the sky To do this you need to know the azimuth angle the south southeast or southwest direction to the satellites and the elevation angle the angle up to the satellites from your location and the skew angle 1 Make sure that the batteries are fresh in both remote controls and are installed properly If needed make sure that the remote is in SAT mode to control the satellite receiver 2 Make sure your satellite receiver is connected to your TV s and confirm that the remote controls are controlling the menus properly using the instructions in Chapter 2 Turn ON the television and receiver 3 Display the Point Dish menu on the nearby TV by pressing MENU and then 6 1 1 using Remote Control 1 unless your TV already displays this menu Mon September 8 I To Calculate azimuth and elevation angles Enter your ZIP code and select satellite suele check swine C Help _ Azimuth 159 Elevation 49 Skew 84 Angles adjusted for magnetic true north d
176. picked in step 4 circle Air in the margin If your TV is in cable mode for the channels you picked in step 4 circle Cable in the margin Set all of your remote TV s to the channel mode Air or Cable you circled in step 5 Tune all of your remote TV s to the channel you wrote in step 5 This is the channel you will use to receive your satellite programming Connecting the Receiver to the TV s in Another Room s 8 Connect CH 21 69 OuT on the receiver to your existing wall cable outlet using a coaxial cable Note If you do not have an existing in home cable system you will need to run coaxial cable to each TV in other rooms If this is too difficult you may want to contact a professional to do this installation 9 Place the yellow sticker on the CH 21 69 OuT cable near where the cable attaches to the receiver The stickers are located inside the front cover of this guide 10 Turn on the nearby TV the TV that gets programming from the TV1 outputs 11 Make sure the receiver s green TV1 indicator is on 12 Select the Modulator Setup MENU 6 1 5 Modulator Setup Mon September 8 i Choose the channel that your TV will use TV 1 Out TV 2 Out Channel Channel Mode a a n Air 3 cable Wy Wy fh fH With the Modulator Setup screen displayed on the nearby TV use Remote Control 1 to do the following a Under TV2 Out select either Air for off air channel numbers or Cable for cable channel
177. r the batteries in your remote control are weak and need to be replaced mea WE 3119 New of Winnie the Pooh imal Ve 6 00 pm 9 30 pm Dual Mode 300 HBO E List Family h Attach a UHF Antenna You need to attach the UHF remote antenna to the L REMOTE receiver s back panel REMOTE ANTENNA input so you can use UHF Pro Remote Control 2 Note Be sure to set the antenna straight up so you can use the remote control from as far away as possible Don t let the antenna touch anything Connecting the Receiver to a Nearby TV Connecting the Receiver to a Nearby TV This section describes how to connect receiver TV 1 output ports to a nearby TV The easiest way to connect the receiver to the TV is using coaxial cable connections but you may also use RCA or S Video outputs Nearby TV Coaxial Cable Connections l co ge Connect a coaxial cable from the CH 3 4 output on the receiver to the nearby TV s tuner port Place the white CH 3 4 sticker on the cable near where the cable connects to the receiver see the picture in the margin Plug in the power cord for the receiver Turn on the receiver with the front panel power button and make sure the green TV1 indicator is lit Turn on the nearby TV Tune the TV to channel 3 You should see the Point Dish screen If you do not see the Point Dish screen tune the TV to channel 4 Note If you want to change the channel t
178. r while you aim the dish Note Don t stand in front of the dish while you aim it because your body will block the satellite signal After you adjust the aim let go of the dish so that you can get a good signal reading after the dish settles back in place by itself 18 Turn the dish back and forth very slowly until the signal strength bar turns green This shows you ve found the signal Mast Clamp _ Mast Clamp Bolts Skew Bolts W Elevation Skew Bracket Tip Have one person aim the dish while another watches the signal strength or listens to the signal tone Page 123 Chapter 4 Dish Antenna Installation Page 124 19 20 21 22 Note If you cannot find the signal turn the dish back to the first azimuth angle Then loosen both elevation bolts just enough so you can tilt the dish Tilt the dish elevation up by two degrees and then tighten both bolts Now turn the dish back and forth again f you still can t find the signal tilt the dish up again very slightly and turn the dish back and forth until you find the signal Do not change the skew setting When the signal strength bar is green turn the dish back and forth just a little to where the signal strength bar shows the strongest signal When you find the strongest signal tighten both mast clamp bolts Then loosen both elevation bolts just enough so you can tilt the dish Tilt the dish up and down just a little to where the signal str
179. r information on how to use the remote to control the receiver see Using the Remote Controls on page 49 You can set up both remote controls to control the satellite TV receiver and up three other devices each These devices can be a TV a VCR or DVD player and a third device Where the word remote is used in the following section it applies to both Remote Control 1 and Remote Control 2 Remote Control Modes You can set the remote to four different modes to control the receiver or other devices When you get the remote it s already set up to control the receiver You must set up the remote to control a device like a TV or a VCR See Set Up the Remote to Control Other Devices Control Other Devices with the Remote Controls Use the remote control s mode buttons SAT satellite receiver TV for a TV VCR for a VCR or a DVD player and AUX auxiliary for a second TV a second VCR a DVD a tuner or an audio amplifier to set the remote to the right mode for the device To change the mode press the button for the device you want the remote to control The mode button lights for two seconds to show you ve set the remote to that mode Limited Mode You can program your remote control in limited mode to keep from accidentally changing the channel on your TV or VCR When you use the remote to control your TV in limited mode you will only be able to use the POWER MUTE and VOLUME buttons Also when you use the remote to contro
180. r to the cable near where it attaches to the receiver The stickers are located inside the front cover of this guide Page 25 Chapter 2 Receiver Description and Installation RCA Out The RCA audio video outputs provide high picture quality and stereo sound to your TV if your TV has these connections These outputs can be used to provide TV2 menus and programming to a wireless audio video transmitter or to a second input on a nearby TV Use an RCA type cable assembly to make the connection If the TV has only one input for this type of audio connect it to the right R phono RCA audio output on the receiver AUDIO Other Connections Satellite In The SATELLITE IN connections are used to receive satellite TV signals from the dish antenna The connection is made using RG 6 coaxial cable The SATELLITE IN connections are color coded blue Note Both SATELLITE IN connections must be used for proper operation of the receiver Remote Antenna The REMOTE ANTENNA port receives UHF signals from i oO the Remote Control 2 so that it can control TV2 menus from another room Connect the UHF antenna here and place it so that it does not touch anything If you do not connect the antenna you cannot use Remote Control 2 to control the receiver for TV2 menus and programming The REMOTE ANTENNA port is color coded green tamy Telephone Jack The TELEPHONE JACK is used to connect the receiver to an active te
181. rch MEN omsmry Cc 2 The Search screen displays with a virtual keyboard Ale jc hope te jo pu pi ps ik jt MIN jo jp jo fris jr u bv wx py iz te Li j2 J3 hats je iz isis po Back Space fe gt Clear Entry Sees Page 91 Chapter 3 Using the System Page 92 You can search for events two ways e Select Title to search for the words that appear in the title of a program e Select Info to search for words that are in the program description You can use the keyboard shown on the screen or you can use the letters above the NUMBER PAD buttons on the remote control while the highlight is in the Enter Search Criteria field See Using Text Fields on page 61 for instructions Select Search Page Down _ NICK 2 00am Perfect Strangers When the receiver displays the Search Results you have the following options e Use the UP and DOWN ARROW buttons to scroll through the results e Use the PAGE UP and PAGE DOWN buttons to scroll a page at a time e Select Page Up or Page Down to scroll a page at a time Select one of the programs to watch or select Done to close the Search Results screen Note If you select a program that is on now the receiver tunes to that program If you select a program that is on in the future you will have to set a timer See page 69 for more information on event timers Search History After you have searched for programs or other information your receiver build
182. receiver in an enclosure such as a cabinet without proper ventilation Do not install the receiver in any area where the temperature can be less than 40 F or more than 113 F Do not stack the receiver on top of or below other electronic devices Operate the receiver using only the type of power source indicated on the marking label Unplug the receiver power cord by gripping the power plug not the cord Do not overload wall outlets or extension cords as this can result in a risk of fire or electrical shock Never insert objects of any kind into the receiver through openings as the objects may touch dangerous voltage points or short out parts This could cause fire or electrical shock Make sure that the outdoor parts of the antenna system are grounded in accordance with local state federal and National Electrical Code NEC requirements Do not locate the antenna near overhead light or power circuits or where it can fall into such power lines or circuits When installing the antenna take extreme care to avoid touching such power lines or circuits as contact with them can be fatal Do not attempt to service the receiver yourself as opening or removing covers may expose you to dangerous voltage and will void the Limited Warranty Refer all servicing to authorized service personnel Use an outlet that contains surge suppression or ground fault protection For added protection during a lightning storm or when the receiver is
183. rged a fee Service Access Fee if you fail to subscribe to one of DISH Network s basic programming packages which include America s Top 60 America s Top 120 America s Top 180 DISH Latino or DISH Latino Max C Programming Availability Certain Services transmitted by us including but not limited to some subscription Services sporting events and broadcast network Services may be blacked out in your area of reception If you circumvent or attempt to circumvent any of these blackouts you may be subject to legal action You must be at least 18 years of age or the applicable age of majority where you reside in order to receive adult oriented programming services D Ordering Pay Per View You may order DISH Network pay per view Services by using your on screen Program Guide and remote control unit to select the movies and other events we offer To order DISH Network pay per view Services your DISH Network DBS digital receiver must be connected to a telephone outlet You may also order DISH Network special events and pay per view Services over the telephone by calling the Customer Service Center or by using our automated system through the following toll free number 1 877 DISH PPV 347 4778 for ordering movies A fee will apply for use of the automated system Pay Per View Automated Fee or the Customer Service Center Pay Per View Fee E Private Viewing DISH Network provides Services to you for your private home viewing use and enjoyment Y
184. s a history TV1 and TV2 keep separate Search History information You can use the Search History instead of typing the information again with the virtual keyboard Press the POUND button to open the Search screen search Using Locks 2 Select History to display the Search History screen d 1 Ship l Manhattan d l Music man l Waltons Hack Rudy Delete All Delete 3 At the Search History screen you have the following options e Search Select one of the items and then select Search e Edit Select one of the items and then select Edit to make changes e Delete Select one of the items and then select Delete e Delete All Select Delete All to clear the Search History Using Locks When you unlock programming delivered by the TV2 outputs to your in home cabling system you are allowing all TVs connected to your in home cabling system to have access to this programming In this case you must rely on the V Chip technology and settings in the individual TVs to prevent viewing of inappropriate programming Consult your TV user s guides for instructions to set up V Chip protection Note Locks for programming on the TV1 outputs for the nearby TV are set using the TV1 menus Locks for programming on the TV2 outputs to remote TVs are set using the TV2 menus The section below applies to locks set by either TV1 or TV2 menus Locks set for TV1 programming are separate from locks set for TV2 programmin
185. s 69 73 Daily Schedule 72 Deleting a Timer 78 Reasons Why Timers are Skipped 72 Setting Up a DISH Pass Timer 77 Setting Up an Automatic Timer 75 Special Considerations When Using Timers 73 Timer Frequency 70 Timer Options 71 Timer Priorities 70 Timer Types 70 Timers List 71 73 Troubleshooting Tables Buying a Pay Per View Program 144 Changing Channels 143 DISH On Demand 144 DISH Pro Twin LNBF 138 DVR Features 146 Event Timers 145 Favorite Lists 143 Page 163 Hearing a Program 140 Locks 143 Menus 141 On Screen Messages 136 Program Guide or the Browse Banner 142 Remote Control 139 Telephone for Voice Data FAX 145 Watching a Program 141 Troubleshooting Tools Diagnostics 117 Point Dish and Check Switch 118 Tuner Amplifier Codes 150 TV 2 Connections 25 TV Antenna Cable In 25 TV Codes 147 TV DVD Combo Codes 151 TV VCR Codes 150 TV Video Button 53 111 113 TV1 Changing Output Channels 37 Coaxial Connections 29 Locking and Unlocking the Front Panel 97 Power 23 RCA and S Video Connections 30 TV1 Connections 24 Channel 3 4 Out 24 RCA Out 24 S Video Out 24 TV Antenna Cable In 25 TV 1 Power 23 TV2 Changing Output Channels 37 Recover Button 35 TV2 Connections CH 21 69 Out 25 31 Power 23 RCA Out 26 UHF Antenna 28 Unlocking Receiver Front Panel 97 Unlocking the Receiver 94 Up and Down Arrow Buttons 112 115 Updates 105 VCR Buttons 114 VCR Codes 148 View TV Button 55 Virtual Keyboard 61 Volume Button 53
186. s information being displayed in the normal way Maximum Number of Event Timers You can create a limited number of event timers If you try to create more the receiver displays a menu giving you the option to delete an existing timer If you do not delete an existing timer you will not be able to create any new ones Name Based Recording Setting Up a Timer Special Considerations When Using Event Timers e For Locked Programs You must enter the receiver password before you can create an automatic event timer You can create a manual event timer for a locked program without entering the password However if you do this when the event timer operates the receiver may display only an error or password entry menu e For Pay Per View Programs You must order a pay per view program before you can create a timer for it e For Blacked Out Programs If you set a timer for a program that is blacked out in your area when the event timer operates the receiver may display only an error or password entry menu If you have set a VCR Event Timer the VCR will record only that menu Event Timer Performance when the Receiver is Off If the receiver is OFF when a timer is scheduled the receiver will e Remain OFF but record the scheduled DVR event e Turn ON for an Auto Tune event e Turn ON for a Reminder event After a period of time if you do nothing the receiver will turn OFF SETTING UP A TIMER You can create a timer for a fu
187. se a coaxial e cable to make the connection The TV CH 3 4 connection is L A color coded white RCA Out VIDEO The RCA audio video outputs provide high quality picture and stereo sound to your nearby TV if your TV has these connections Use an RCA type cable assembly to make the connection If the TV has only one input for this type of audio connect it to the right R phono RCA audio output on the receiver S Video Out The S VIDEO connection provides the highest quality video available to your nearby TV if your TV has this connection Use an S Video cable to make the connection If you use this back panel output for video between your receiver and nearby TV you must still connect the audio using the PHONO RCA AUDIO LEFT RIGHT OUTPUTS and Phono RCA cables Page 24 Receiver Back Panel Digital Audio Out The DIGITAL AUDIO OUTPUT is for use with high quality digital sound decoding systems Connect the DIGITAL AUDIO OUTPUT with a Digital Audio Optical cable available at consumer electronics stores TV Antenna Cable In The TV ANTENNA CABLE IN is used if you want the satellite receiver to connect the tuner of the nearby TV to an off air antenna or cable TV system when the satellite receiver is turned off or when using the TV VIDEO button on Remote Control 1 Use a coaxial cable to make this connection to an off air antenna or cable TV system The TV ANTENNA CABLE IN connection is color coded
188. se your satellite receiver you need to install the system or have it installed by a professional technician For a professional installation please call the Customer Service Center at 1 800 333 DISH 3474 If you install the system yourself use the instructions in Chapter 2 A vital part of the installation is to set up the receiver to get the latest software from the satellite signal If you are installing a new system and follow the instructions in Chapter 4 your receiver will automatically get this software For information on the receiver and its installation read Chapter 2 Receiver Description and Installation beginning on page 23 For information on any specific feature or function read Chapter 3 Using The System beginning on page 49 For information on assembling and installing a dish antenna read Chapter 4 Dish Antenna Installation beginning on page 119 If you have a problem operating the system or receive an error message use the Troubleshooting Tables beginning on page 135 Conventions To make it easy for you to use this guide we use the following conventions e The names of remote control buttons are all uppercase Example Press the SAT button e Menus and options that appear on the TV screen are in bold type Example Open the Program Guide e Select means to move the highlight to an on screen option or choice in a list and press the SELECT button on the remote control Example Select the Locks option
189. sh Installation Summary Mon October 28 Satellite Input 1 Satellite Input 2 Page 132 Running Coaxial Cable Running Coaxial Cable 1 Using the shortest path possible run the coaxial cable s from the ground block or switch to the satellite receiver s Do not kink or pinch any cable Cables should be bent only in gentle curves Do not use a longer cable between the satellite dish and the receiver than is specified in the DISH Pro or Legacy system installation instructions If your system requires more cable than the limit specified in these installation instructions you should consider having the system professionally installed 2 Puta drip loop in each cable at a point before it enters the building A drip loop allows moisture to drip from the cable before it runs into the building or any outside connection for example a multi dish switch FOR EXAMPLE ONLY Before drilling any holes in the wall or roof of your building make sure that there are no wires or pipes in the area of the holes If you are not comfortable doing this contact a professional in your area Make sure that you follow all safety instructions and building codes 3 Locate each receiver inside the building against or near an outside wall Then drill a hole through the outer wall to pass a cable inside the building If a receiver is located in an interior room run a cable through the outside wall and into an attic basement or crawl space
190. t notify our Customer Service Center immediately but in any event not more than three 3 business days after such removal to avoid liability for payment for unauthorized use of the DISH Network Equipment You will not be liable for unauthorized use after we have received your timely notification 5 LEASED EQUIPMENT A If you decide to lease your Equipment from DISH Network the terms and conditions of the lease agreement shall apply in addition to the terms and conditions of this Agreement Such Equipment shall at all times remain the sole and exclusive property of DISH Network and we will have the right at our discretion to replace it with new or reconditioned equipment and to remove or require the return of the equipment upon termination of Services None of the equipment shall be deemed fixtures or part of your realty Our ownership of the equipment may be displayed by notice contained on the equipment You shall have no right to pledge sell mortgage give away or remove relocate alter or tamper with the equipment or any notice of our ownership thereon at any time Any reinstallation return of or change in location of the equipment shall be performed by us at the service rates in effect at the time of service You shall not attach any electrical or other devices to or otherwise alter the equipment without our prior written consent DISH Network shall have the right to make such filings as are necessary to evidence our ownership rights in th
191. t which includes all subscribed channels Unlock the receiver for the Program Guide to display hidden channels Do the Check Switch procedure see the installation instructions for details Using Locks What Is Happening You set a lock for example a lock on programs by ratings but the lock does not take effect You forgot the password so that you are unable to unlock the receiver Changing Channels What Is Happening You enter a desired channel number The channel changes but the new channel is not exactly the channel you entered You are scanning up or down through the channels and the receiver is skipping channels that you know you have bought Possible Reason You may not have locked the receiver You may not have written down the password to keep it in a safe place Possible Reason You may have made a mistake entering the channel number or the channel number you entered may be invalid If so the channel displayed is the closest possible to the channel you entered If you entered the number for a channel that you have not bought the receiver will change to the channel and allow you to buy the channel or display a message If a Favorite List other than All Chan is applied the receiver will skip channels that are not on the applied list If you have set up the locks to hide adult channels and the receiver is locked the receiver will skip such channels Using Favorit
192. t arm and the Y bracket These cables should be long enough to run from your receiver to your LNBF Note See Running Coaxial Cables on page 133 for cable installation guidance Page 121 Chapter 4 Dish Antenna Installation 10 Note You can have as much as 200 feet of cable between the DISH Pro LNBF and the DISH Pro receiver However you must use only RG 6 coaxial cables rated for 950 to 2150 MHz Some cables may say Swept tested for 2150 MHz If you have any doubt about this ask your DISH Network retailer examine the cable s outer jacket or look on the container the cable came in Do not use cable company TV cables or cables from other satellite TV systems not rated for 950 2150 MHz These other cables may cause signal loss Do not use existing cables such as RG 59 Also be sure that any outdoor connections are made using waterproof F connectors Attach the Y bracket using the Y bracket screw Connect the RG 6 cables from the two SATELLITE IN connections on the back of the receiver directly to the two ports of the DISH Pro Twin LNBF as shown below Be sure there are no multi dish switches between the LNBF and the receiver wrench you may over tighten the connections and damage your Tighten all of the coaxial cable connections only by hand If you use a 11 equipment Such damage is not covered by the limited warranty Attach the LNBF to the Y bracket using the two LNBF screws 12 You should see the P
193. te receiver in Single Mode with Shared View enabled as described on page 51 UHF Pro signals travel long distances and go through walls and other solid objects To use Remote Control 2 to control the receiver you must attach the UHF antenna to the receiver back panel see page 28 Remote Control 2 uses IR signals to control other devices that the remote is programmed to control You must point the remote control directly at these devices with no objects blocking the line of sight This remote control is identified by the blue number 2 at the bottom of the remote control Page 27 Chapter 2 Receiver Description and Installation Page 28 Batteries The remote controls come with AAA batteries which need to be installed when you first receive your system When you replace old batteries you should replace all of the batteries Use batteries of the same kind for example alkaline or carbon zinc and don t mix batteries of different kinds Alkaline batteries last longer than carbon zinc Installing or Changing the Batteries 1 Press down on the battery cover s top latch and slide the cover off 2 If you are changing the batteries take out all of the old batteries 3 Put the new batteries in Make sure you match the plus ends with the plus markings on the battery case 4 Slide the cover back into place Low Battery Warning When you see a low battery warning message below the Program Banne
194. tellite receiver You may be using the wrong remote control 1 or 2 for the menus TV1 or TV2 you are trying to operate If the receiver is in Single Mode the TV2 indicator will not light The IR sensor on the extender that receives the remote control signals may not be facing the remote control The IR cable on the extender that sends the signal to the receiver may not be right in front of the IR sensor on the receiver front panel You are using Remote Control 2 which does not transmit IR signals Possible Reason Happening The receiver front panel e TV1 and TV2 lights are on and there is a good picture on the TV set but you do not hear any sound cannot hear it You hear a foreign language with a program Page 140 You may have muted the sound e or set the volume so low that you e The audio connections may not be properly connected Try other remote control buttons to see if the receiver is responding Replace the remote batteries with fresh ones Check that the receiver power cord is not damaged and that the plug is inserted correctly into the outlet Make sure the remote control s are set to the same address es used by the satellite receiver See page 43 for information on changing the remote control address Make sure you are using Remote Control 1 2 to control TV1 TV2 menus This is normal No action required or switch to Dual Mode Make sure that the extender that receives
195. ter you use each receiver to check the setup To two DISH Pro Receivers or one DISH Pro Plus Receiver When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below wa dish Installation Summary __ Mon october 28 4 Satellite Input 1 Satellite Input 2 ENEE l SuperDISH Detaits_ JIL Test Page 128 DISH Pro Wiring Diagrams DISH 500 One DISH Pro Quad LNBF you ground the system per the National Electrical Code This diagram leaves out grounding to be clear Make sure A NEC and all local electrical codes ish Note Each cable carries both the 119 and 110 signals after you use each receiver to check the setup To four DISH Pro Receivers or two DISH Pro Plus Receivers When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below Yr d sh installation Summary _ Mon october 28 4 Satellite Input 1 Satellite Input 2 Page 129 Chapter 4 Dish Antenna Installation DISH 500 with a DISH Pro Twin LNBF One Dish with a DISH Pro LNBF DP34 Switch you ground the system per the National Electrical Code This diagram leaves out grounding to be clear Make sure A NEC and all local electrical codes To four DISH Pro Receivers or two DISH Pro Plus Receivers When you set up your syst
196. tes You may not have connected the receiver to an active telephone line Or the telephone line may be defective Maybe the receiver is connected to a DSL Digital Subscriber Line phone line You may have set up the receiver to reset itself back to the factory defaults that is the settings it had when it was shipped from the Wait a few minutes and then try again to enter the password Note The time out feature is designed to prevent someone from trying password after password until he or she happens to guess the right one and so gains unauthorized access to the receiver Connect the receiver to an active telephone line Make sure that the telephone line to which you connect the receiver is working properly Note To be able to order Pay Per View programs you must keep the receiver connected to an active telephone line at all times If your setup includes more than one receiver this applies to each receiver The receiver uses the telephone line to make toll free calls usually in the middle of the night to send information to the Customer Service Center Install a DSL filter between the receiver and the telephone wall jack If you want to reset the receiver to its factory default settings select the Yes option If not select the No option factory DISH Pro Twin LNBF When you run Check Switch you do not see Twin identified as a Device or LNBF All entries show X s When you run Check Switch
197. th the cancellation of monthly subscriptions For annual or other multi month subscriptions the cancellation will be effective as of the date the multi month subscription expires Because you are receiving a discounted price in exchange for your agreement to pay for your services on an annual or other multi month basis in the event you cancel the Services prior to expiration of your multi month subscription you understand and agree that you are not entitled to any refund or credit for the unused portions of the multi month subscription and that we have the right to retain any prepaid monies as liquidated damages Page 157 Appendix 4 EQUIPMENT A In order to receive the Services it will be necessary for you to purchase or lease certain reception equipment consisting primarily of a DISH Network compatible satellite receiver and remote control Equipment You may also be provided with a conditional access card Smart Card that is inserted into your satellite receiver The Smart Card remains the property of EchoStar Satellite L L C Any tampering or other unauthorized modification to the Smart Card is strictly prohibited and may result in and subject you to legal action You agree to return the Smart Card to us upon request B Smart Cards are nontransferable Your Smart Card will only work in the DISH Network receiver to which it was assigned by DISH Network If you report to the Customer Service Center that your Smart Card was
198. the MENU button to display the Main Menu 2 Select the Locks option to display the Locks menu jkl Note If the receiver displays a message prompting you to enter a password the receiver has already been locked Note If you want to unlock the receiver or any specific lock use the password for the TV output you re watching For example use TV1 s password to unlock TV1 s locks and TV2 s password for TV2 s locks Mon September 8 C4 Remote Control Help 10 00am 6 00pm NR Using Locks 3 Select the Lock System or Unlock System option The receiver displays a message prompting you to enter a password to lock the system Mon September 8 cI L ok Qe ZS oong Cancel _ 4 Enter and verify a password using the NUMBER PAD buttons The receiver displays stars as you enter the digits of the password When you enter the fourth digit of the password the receiver highlights the OK option 5 Memorize your password From now on you must enter this password to lock or unlock the receiver 6 Select the OK option Confirm the password by re entering it All the locks you have set are now in effect Creating or Changing Rating Content Code Locks You can lock programs by rating These locks apply to Pay Per View and DISH On Demand programs when available as well 1 Press the MENU button 2 Select the Locks option 3 Ifthe receiver is locked enter the password using the number pad buttons
199. tice of the change and its effective date The notice may be provided on your billing statement or by other communication permitted under Section 9B In the event of a change in the contents of any programming programming packages or other Services you understand and agree that we have no obligation to replace or supplement the programming programming packages or other Services previously offered that have been deleted rearranged or otherwise changed You further understand and agree you will not be entitled to any refund because of a change in the contents of any programming programming packages or other Services previously offered H Multi Month Subscriptions For multi month subscriptions you may downgrade the Services only at the time of renewal You may not downgrade the Services during the term of the multi month subscription I Fees for Receivers that Independently Support Multiple Televisions Additional fees may apply for a receiver which supports independent viewing of programming on multiple televisions 2 BILLING POLICIES AND PAYMENTS FOR SERVICES A You agree to pay all amounts billed for Services and to pay all taxes fees and other charges if any which are now or may in the future be assessed on the Services you receive from us Unless you prepay for a multi month subscription to Services we will bill you each month in advance for Services ordered by you or anyone who uses your DISH Network Equipment whether with or without
200. to your TV distribution equipment When adding this connection the FCC requires that your install appropriate equipment between the off air antenna cable and the satellite TV receiver to prevent you from accidentally retransmitting DISH Network programming see FCC Compliance in the Appendix TV distribution equipment devices include coax panels amplifiers or super home nodes and are available through many companies See www dishnetwork com for a list of approved equipment Page 42 Optimize Your Remote Controls Off Air CATV Input Tennene m ee meae ed TV Distribution Equipment To Dish ieee Dish and cabling omitted for clarity I To CH 21 69 Out To TV Antenna Cable In Optimize Your Remote Controls Change the Address When you receive your system both remote controls and the receiver have been set to communicate on address 1 However because UHF signals travel long distances and go through walls a neighbor s UHF Pro remote could control your receiver by mistake if they are on the same address Note You can also use this procedure to change the Primary Remote Address for IR Remote Control 1 on a nearby TV if necessary However if you are using a UHF Pro remote to control TV1 use the instructions on page 46 to change the address To handle this situation you can change address on Remote Control 2 and the receiver as follows l 2 Make sure you turn on the TV
201. ton Press the PIP button to open the PIP window To make the PIP window larger press this button again Press the button a third time to close the PIP window This button is active only in Single Mode 2 Swap Button Press the SWAP button to swap the video in the main display with the video in the PIP window This button is active only in Single Mode z S POS Position Button Press the POSITION button to move the PIP window to different positions on the TV screen Each press of this button move the PIP window This button is active only in Single Mode Page 57 Chapter 3 Using the System Using the Menus The menus make using the receiver and selecting programs quick and easy Use the menus to control the receiver and to use its features such as setting locks choosing a program or creating a favorites list Open and Close Menus You can open the menus in either of two ways A aay canis Press the MENU button to open the Main Menu then open any of the SR GAO CO ATO other menus from the Main Menu TV1 menus on the nearby TV Remote Control 2 is used to d sh Main Menu Wed January 1263 control TV2 menus Program Guide 11 M On NC eInOte Themes amp Search L2 TV s Customer Support 3 i DISH Home l Celebrity Homes i 5 30 pm 7 00 pm NR Cancel o i e Use the matching buttons on the remote control Open the Program Guide GUIDE dish List Family fs E Swor 12 25 pm We
202. torms or when unused for long periods of time Refer all servicing to qualified service personnel Servicing 1s required when the apparatus has been damaged in any way such as the power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped T Apparatus shall not be exposed to dripping or splashing and no AN objects filled with liquids such as vases shall be placed on the apparatus Page iii Safety Page iv Note to Satellite TV System Installer This reminder is provided to call the satellite TV system installer s attention to Article 820 40 of the National Electrical Code NEC that provides guidelines for proper grounding and in particular specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical lt q Satellite Dish Coaxial Cable from Satellite Dish Ground Clamp lt Electric Service Equipment Antenna Discharge lt lt Ground Clamps Unit lt Power Service Grounding Electrode System Grounding Conductors T NEC Art 250 Part H NEC Section 810 21 Safety Tips Unplug the receiver from the AC power outlet before cleaning The use of accessories or attachments not recommended by the receiver manufacturer will void the Limited Warranty Do not place the
203. tside Line Prefix list Note The Outside Line Prefix is usually used only for business installations For most residential installations all you need set is the Phone Type 4 Ifyou selected the No Prefix option select Save to finish 5 Ifyou selected the Outside Line Prefix option the receiver highlights the box where you must enter the exact sequence you dial the phone to obtain an outside line 6 Select Save to save the settings Page 38 Connecting the Receiver to a Dish Antenna System Connecting the Receiver to a Dish Antenna System Note Before you can begin connecting your receiver to your dish antenna you must first complete the preceding sections on connecting your TVs to the receiver Then if you are installing a dish antenna system for the first time see Chapter 4 Dish Antenna Installation Otherwise if you already have a dish antenna system installed and peaked for maximum signal strength complete the following instructions to connect the dish antenna system to the receiver Note You will need two available receiver connection ports on your installed switch or LNBF to complete this installation If these ports are not available you may need to upgrade your system with different or additional equipment See DISH Pro Wiring Diagrams in Chapter 4 Tip Using cable labels makes it easy to tell which cables connect to the receiver ports Inside the front cover of this guide are stickers that are color cod
204. tton about three seconds until all the mode buttons light up and then let go of the SAT button The SAT mode button will blink b Use the NUMBER PAD buttons to enter any number from 1 to 16 except for the number shown by the Secondary Remote Address The SAT mode button goes out after you enter each digit and then lights up again Write down the number you entered c Press the POUND button If you entered the address correctly the SAT mode button will flash three times d Press the RECORD button e Make sure the System Information screen shows that the Primary Remote Address shows gy UHF Pro and IR and that this address matches the number you entered in step b Page 46 Setting Up TV1 to Operate in IR Setting Up TV1 to Operate in IR The following instructions describe how to set up TV1 to operate in IR only 1 Perform the following with an existing remote control a Open the TV1 UHF Pro Setup screen by pressing MENU 6 1 8 on the remote control b Select Disable from the TV1 UHF Pro Setup screen c Select System Info to open the System Information screen 2 Perform the following with an IR remote control such as a Remote Control 5 0 as shown on the back of the remote that you intend to use to control TV 1 a Press the RECORD button The Done button should be highlighted b Make sure the System Information screen shows that the Primary Remote Address shows gq IR Page 47 Chapter 2 Receiver
205. ture event The following instructions explain the simplest way to set up a timer l Find the program that starts in the future you want to record using the Program Guide or Browse Banner Highlight the event Press Select to display the Create Timer screen Select the Timer Type Select a Timer Frequency option Select Options to display the Timer Options screen Set any of the options Start Early End Late Protect Recording etc Select Done to exit the Options screen Select Set Priority if you would like to change the priority of the timer e WO ON OD UW BW N O Select Create Timer to finish making the new timer Name Based Recording j Setting Up a DISH Pass SETTING UP A DISH PASS DISH Pass lets you create an automated DVR timer for a program title actor s name or keyword After you set up a DISH Pass the receiver will continually search based on your request Press Menu 7 to open the Daily Schedule You can press the DVR button twice to open the Daily Schedule as well Select DISH Pass Select the Search Method e Title Search for programs by title e Info Search for programs whose descriptions and titles contain key words e Exact Select this option if you know the exact title of the program Enter your search criteria You can use the keyboard shown on the screen or you can use the Number pad on the remote control Select Create Timer When the receiver has completed your search the Timer Sc
206. uide for instructions Connect the tuner input of the remote TV s in other rooms to an existing wall cable outlet using a coaxial cable Turn on every remote TV connected to the in home cabling system Find three channels next to each other on one of your remote TVs that do not pick up any signals from off air or cable broadcasts they should show nothing but snow or static These channels must fall in one of the two ranges below For example if you find that cable channels 75 76 and 77 do not pickup any broadcasts pick these channels since they fall into the range below for cable channels Make sure these three channels on other remote TVs also do not pick up broadcasts e Air Mode Select a channel between 21 and 69 if your TV s will be set in Air Mode e Cable Mode Select a channel between 73 and 125 if your TV s will be set in Cable Mode Note The remote TV s will have to be set to the same channel mode either off air or cable channel mode for this installation See your TV user s guide for instructions on how to set your TV to off air or cable channel modes Pick the channel in the middle of the three you selected in step 3 Write that channel down in the blank provided in the margin by step 5 For example if the three channels you picked in the preceding step were air channels 60 61 and 62 pick channel 61 and write it in space provided in the margin by step 5 If your TV is in off air mode for the channels you
207. ust be DISH Pro Rerun check switch Check the point dish signal screen to confirm you have satellite signal If not check your dish antenna to ensure the DISH Pro Twin is installed properly the dish is pointed peaked on the satellite signal and there is nothing blocking the signal path to the dish Rerun check switch Check the cable path between the DISH Pro Twin and the receiver and remove any incompatible accessory devices Rerun check switch Remove the DISH Pro Adapter this device is only for non DISH Pro receivers Rerun check switch Remove any non DISH Pro switches LNBs from the system All LNBs and switches must be DISH Pro Rerun check switch Troubleshooting Tables What s Happening WhatsWrong What You Can Do When you run Check Switch you see Twin identified as the Device LNBF but you only have signal confirmed from one satellite When you run Check Switch you see Twin identified as a Device or LNBF but only odd transponders are detected Getting receiver messages that signal is lost or being acquired The DISH Pro Twin LNBF is connected but the dish may not be pointed to receive signal from both 110 and 119 satellites Cables may not be rated for 2150 MHz Check the weather conditions to see if heavy rain or snow could be temporarily block the signal Check for any obstructions in way of the dish like new growth on trees If the check switch summary screen shows 119 W
208. vents your programs from being erased when the receiver fills up e Set Channel Select a specific channel e Start Early Select this option if you want to begin recording a few minutes early e End Late Select this option if you want to continue recording after the scheduled program ending Note DVR Timers set for sporting events automatically have a late end time of 60 minutes to allow for overtime Timers List The Timers List shows you all of the timers you have set up on your receiver gt le d sh Timers List Bathroom Renovations om m vy Use the Timers List as described on page 73 to e View the general list of timers e Ifyou select a timer from this list you ll see a detailed list with specific dates and times of upcoming timers for that program or DISH Pass search term s e Set user selected priorities for each timer See Timer Priorities in the previous section Page 71 Chapter 3 Using the System e Create a Manual timer e Create a DISH Pass timer e Select Edit List to edit a timer Daily Schedule The Daily Schedule lists the timers that are planned for today the future up to nine days and those that occurred in the recent past Use the Daily Schedule as described on page 74 to e Review today s timers You can choose to skip a scheduled timer or restore a timer that was not planned to occur perhaps because of a conflict with another program See Timer Priorities
209. vice Volume Control 116 Remote Control 1 Green 27 Change the Address 43 Using 52 Remote Control 2 Blue 3 27 35 Change the Address 43 Recover Button Programming 35 Using 52 Remote Controls 26 106 107 Antenna 28 Attenuator 44 Batteries 28 Buttons 111 Change the Address 43 Control Other Devices 106 107 Installing or Changing Batteries 28 Limited Mode 107 Low Battery Warning 28 Modes 106 Optimize 43 Remote Control 1 Operation 30 Remote Control 2 35 Remote Control 2 Operation 35 Switch Audio Control 116 Types 27 UHF 3 Using 52 Remote TV 2 49 Changing Output Channels 37 Connections 31 Mode Indicator 23 Recording 23 Recover Button 35 Remote Control 27 TV2 Connections 25 TV2 Power 23 Index Resetting the Receiver to Factory Default Settings 102 Resetting Your Receiver 117 Satellite In 26 Search 91 92 Select Button 54 112 115 Selecting a Choice in a Menu 60 Settings Factory Default 102 Shared View 51 Showing Adult Channels 98 Single Mode 19 23 27 57 68 79 94 Skipped Timers 72 Smart Card Door 23 Special Considerations When Using Timers 73 Standby Inactivity 106 Star Button 56 Stay Legal Be Careful About Recording Copyrighted Programs and Films 90 Staying Legal 159 S Video Out 24 Swap Button 57 Swap button 50 System Info 23 System Setup 12 Telephone Jack 26 Text Fields 61 Themes 54 90 Themes and Search 7 10 59 Search 91 Search History 92 Themes 90 Timers and Recording
210. y the channels in your subscription If a Favorites List is active the Browse Banner displays only the channels in that list If you have set up the Program Guide to hide adult channels and the receiver is locked the Browse Banner does not display such channels Page 64 Displaying Program Information Using the Browse Banner 1 Press the BROWSE RIGHT ARROW button to open the Tip When using the Browse Banner Browse Banner do you want to know when the movie you re about to watch was made Press the INFO button to find out When you re finished press the Wed 6 03 DISH NETWORK FYI Save on your DISH CANCEL button to 101 6 00pm 2 00am Network bill DNFYI NR 2 00am 2 30am return to the l Browse Banner mason se 6708 DISH NETWORK FYI 12 21pm 10 00am 6 00pm NR 101 DNFYI List All Chan 2 Change the channel displayed on the Browse Banner by doing one of the following e Enter the channel number for the program that you want using the NUMBER PAD buttons e Press the UP or DOWN ARROW to display the next channel 3 Press the RIGHT ARROW button multiple times to highlight the next programs Press the LEFT ARROW button to return to the current program Tip If you choose a program that is on next you ll see a Timers menu See page 67 for more information 4 Close the Browse Banner by doing one of the following e Press the SELECT button to watch the program e Press the VIEW TV
211. your house It should be near where the cable TV service enters the house 18 Disconnect the cable TV service cable or antenna cable from the splitter input if necessary Make sure the disconnected cable is capped or otherwise protected from the weather 19 Disconnect the cable coming from the receiver CH 21 69 Out port from the splitter If you do not know which cable this is go to the next step Otherwise go to step 21 20 Ifyou have multiple TVs on the cable system do the following to determine which cable on the splitter is coming from the receiver e Ifyou have at least some picture on your TV s turn on all remote TVs connected to the cable system Disconnect and reconnect each cable one by one observing what happens to the TV s When all remote TVs lose the signal you have disconnected the receiver s cable If only some or one TV loses the signal then you have disconnected a cable from the TV s e Ifthe above step does not work disconnect one of the output cables and connect to the splitter input If you do not see a picture connect the cable back to its output Repeat this step on every connection until you get a picture on the remote TV s 21 Reconnect the receiver s cable to the input of the splitter 22 Make sure you have a good picture on your remote TV s Page 34 Connecting the Receiver to the TV s in Another Room s 23 If desired to remind you of which TV channel your satellite programming is

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