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BRILLIANCE 3.0 - Crem International
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1. The execution of the rinsing can be launched without having to open the door of the machine As to do that Turn off power to the machine from its main switch With its door closed turn on the machine and simultaneously keep the buttons K3 amp K7 pressed The rinsing process will begin shortly When finished the machine will enter the normal functioning mode CLEANING AND CARE BRILLIANCE 3 0 Weekly Cleaning 4 Rotate the canister chutes so they point upwards and pull out the outlet hose Y Turn the mounting plate lever anticlockwise lt Loosen the mixing bowl by pulling it straight out Y Loosen the whipper by pulling it straight out Loosen the mounting plate Turn the lever anticlockwise until it stops Pull the mounting plate straight out Reassemble mixing system See the next page WI 63 Mixing bowl Condensation trap Mounting plate Whipper Clean with a moist cloth and wipe dry CLEANING AND CARE BRILLIANCE 3 0 Weekly Cleaning Note All parts must be dry before reassembly T Important The flat side of the whipper shaft must correspond with the Check all seals red before marked arrow on the whipper reassembly of parts To fit
2. lt Click D Replace the brewer in front of the gearbox Attach top part at the back of the brewer to the hooks on the gearbox push in the bottom part untill a click is felt Push in the brewer to original position and fasten the fixation screw Push up the outlet beam to the original position CLEANING AND CARE BRILLIANCE 3 0 First remove the espresso group from the machine as explained earlier in this manual Then proceed to clean it with neutral detergents avoid solvents that could damage paint or plastics Disinfectant products as Chlorine detergents are preferred The producer declines all responsibilities due to the use of caustic aggressive detergents T Important Turn the group upside down to clean the upper filter of the espresso chamber See fig A lt gt Note Whenever the quality or speed of the outgoing espresso changes clean the upper filter thoroughly It will be very likely partially clogged with tiny coffee particles Cleaning this filter will solve the speed and quality issues a After this proceed to clean the remaining surfaces of the group Dry up the brewer using a soft rag turn the brewer upside down and shake it to force as much water out as possible Make sure to pay ext
3. Insufficient Credit If a selection is made without having enough credit on the inserted smartcard the display will show Insufficient Credit Warning Please proceed to recharge the credit of your smartcard first to the nearest location then insert the smart card again and select the desired beverage Empty Coffee Tray After a certain number of coffees a warning showing Empty Coffee Tray will appear on the screen when the coffee waste tray is full to prevent coffee spillage inside the machine To remove this warning please proceed as follows With the machine turned on open the door of the machine Lift the outlet if necessary in order to remove the coffee waste tray m Take out the waste tray and empty it the micro switch in the back of the tray once released will remove the warning message from the display Please reassemble the waste tray and close the door to continue the normal operation Note The machine has to be powered as to detect if the waste tray is removed or not In the case of emptying it with the machine powered off the counter in the control board will not be reset to 0 and the error Empty Coffee Tray will appear the next time the machine is powered on Coffee Tray Alarm Whenever the grounds coffee tray is removed from its place an Alarm Coffee Tray will appear on the screen This alarm resets the espressos counter to 0 when it remains on for more than 2 secs During normal functionin
4. which will cause further problems INSTALLATION AND START UP BRILLIANCE 3 0 Open the door Open the top lid a Remove the ingredient canisters to avoid Reassembly canisters spilling in the machine and fill with ingredients When placing the ingredient canisters When filling the ingredients keep the opening Ensure that the openings of the canister of the canister chute upwards A chutes point down toward the mixing bowl B Note Always use soluble powder drinks suitable for vending machines Using unsuitable ingredients will cause the mixer to clog BRILLIANCE 3 0 INSTALLATION AND START UP 7 Open the top lid Open the door Fill the bean hopper with freshly roasted coffee beans without additives Open the lid of the bean hopper Always use high quality beans in order to produce good quality espresso coffee Note gt BRILLIANCE 3 0 Brewing a cup of espresso Espresso Coffee zc SE s ETE O O Espresso Es Select espresso by pressing the
5. 1500W 50 60Hz 1500W Power supply option d 50 60Hz 1000W Cold water connection External thread External thread Water purification filter None None BRILLIANCE 3 0 35kg Empty 39kg Full Noe To determine what power supply the machine uses please check power label at the back of the machine OVERVIEW OF COMPONENTS BRILLIANCE 3 0 Front exterior Eight buttons are available to select 8 different beverages Some of these buttons have additional functions as below while in settings menu which is not covered in this user manual but refer to the technical manual 1 Selection Button Bean hopper Display Door lock Smart card reader Height adjustable spouts Drip grid Drip tray sasawa KI Minus Decreases the value or changes to previous selection K2 Canc Cancel selection and or exit to previous menu K5 Plus Increases the value or changes to next selection K6 Enter Confirms selection OVERVIEW OF COMPONENTS Front interior Mixing Bean hopper Ingredient canisters Espresso group Grounds container Drip tray bowl Height adjustable spouts BRILLIANCE 3 0 Bean Hopper Beans 2kg 250 cups Canister Chocolate 65mm 165mm 250mm Ikg
6. 50 cups Canister Milk Topping 65mm 165mm 250mm 0 6kg 75 cups OVERVIEW OF COMPONENTS BRILLIANCE 3 0 Cleaning card Cleaning card BRILLIANCE CLEANING CARD 2524 15 used for cleaning of the machine Cleaning card is supplied by your dealer Quvo Sira Insert cleaning card with the chip in according to the figure INSTALLATION AND START UP BRILLIANCE 3 0 This vending machine is not suitable for operating outdoors It should be installed in dry locations since excessive humidity will affect the dispensing When installing the machine near a wall the fan in the back of the machine should have enough space of at least to ensure proper airflow Do not cover the machine with plastic film or cloths After unpacking the machine and placing it in its final location please level the machine by turning its rotating feet Connect the machine to a drinkable water supply with pressure ranging from 2 and 8 bars Please make sure that the water hose is not bended so the water flow is blocked INSTALLATION AND START UP BRILLIANCE 3 0 Connect the machine to a grounded connection of 230VAC 50Hz 60Hz or 50 60Hz depending on the model check the adequate vo
7. If the mains cable is damaged it must be The appliance is not intended for use by replaced by the manufacturer service agent or persons including children with reduced similarly qualified persons in order to avoid a physical sensory or mental capabilities or hazard lack of experience and knowledge unless they Only plug the machine into a properly installed have been given supervision or instruction earthed safety socket whose line voltage concerning the use of the appliance by a person matches the technical data for the machine responsible for their safety Children should be supervised to ensure they do not play with the appliance Do not use the machine outdoors so it can be Place the machine out of the reach of children exposed to weather rain snow frost It will Position the mains cable so that people cannot cause material damage to the machine trip over it Keep it away from sharp edges and Do not try to open the machine or repair it in heat sources any way To avoid danger only have the machine The new hose sets supplied with this appliance repaired in a technical workshop Service are to be used old hose sets must not be re Centre or by a qualified person used Remove the mains cable from the socket when This appliance is not suitable for installation in the machine is not in use for longer periods To an area where a water jet could be used do this pull the plug not the cable This appliance must no
8. button for esche The display shows and the brew process starts Wait until the text has disappeared from the display and is showing before removing the cup BRILLIANCE 3 0 Grinder adjustment The grinder adjustment can be easily reached through the space left between bean hopper and the chassis CW for Coarser Grinding CCW for Finer Grinding To adjust the coarseness please rotate the adjuster counterclockwise for finer grinding or clockwise for coarser Take into consideration that after the adjuster is moved the effect is not immediate it takes about 3 espresso cycles for the new cofee grounds to reach the outlet of the doser So to test the new adjustment observe the third or fourth espresso after the change The finer the grinding the slower the espresso will come out and longer time will be needed for the extraction of the espresso and vice versa CLEANING PROGRAM BRILLIANCE 3 0 dvc Rinsing Rinsing is recommended at least once a week but preferable every day especially if used in high consumption environments This software routine flushes the different outlets of the machine Starting with the mixing system and finishing with the espresso group ELM This rinsing function allows for an easy cleaning of the outlets of the machine Place a
9. cup under the outlet after Insert the cleaning card in the card reader the display will show Rinsing Just press Enter to run this function and wait until the cycle is finished Take into consideration that the door of the machine has to be closed as long as it is open the cleaning will not start The process can be canceled by pressing Canc When the routine has finished the machine will return into service and the message Select Beverage will show on the display This function takes about min 45secs and uses aprox 50ml of water CLEANING PROGRAM BRILLIANCE 3 0 Weekly Cleaning Suara Open door add tablet Cleaning with tablet Insert the cleaning card in the card reader with the chip downwards toggle through the menus using or until Cleaning with tablet is shown the display press Enter to start the operation Remove the cleaning card when the display shows Open door add tablet The display on the machine gives you step by step information of what to do The function cleans the inside of the espresso group the filters and pipes The cleaning programme takes about 10 minutes and about litre of water mixed with detergent comes out from the drain Finally make one cup of coffee and throw it away CLEANING BRILLIANCE 3 0
10. solve this issue No Water If the pump has been working for a certain time while dispensing a beverage and no water flow is detected by the flow meter the display will show No Water This can be caused by The adjustment of the grinder being too thin preventing the water from getting through the coffee cake In order to solve this issue try to adjust the grinder to a coarser setting then make two or three coffees as described in page 10 due to the doser stores between two to three doses to check if the flow improves if still too slow adjust coarser and try again Bya defective flow meter unit in which case please call service and support for replacement MESSAGE SHOWN DISPLAY BRILLIANCE 3 0 Doser Error Alarm Temperature Boiler Coffee Doser Error If the control board detects a problem when opening the doser to empty the ground coffee into the espresso group chamber before the extraction starts the display will show Doser Error This alarm can be caused by a bad connection in the wire of the doser to the control board or by a defective doser unit Disconnect the machine and call service and support Anti Flooding Alarm If due to any reason there is some kind of water leakage inside the machine so that the control board detects by the flow meter count water consumption without dispensing any beverage the third time that the air break needs to be refilled the display will sh
11. E TE sO E 27 gt SYMBOL DESCRIPTION BRILLIANCE 3 0 There are three different levels of hazard intensity identified by signal words DANGER WARNING and IMPORTANT The level of hazard is determined by the following definitions Observe the statements to ensure safety performance prevent injury and machine damage d Important Alerts against unsafe practices Observe to ensure drink quality machine performance food safety to prevent minor personal injury or damage to the machine WARNING Indicates a potentially hazardous situation which if not avoided could result in scalding serious injury and even death A A DANGER INDICATES A IMMINENTLY HAZARDOUS SITUATION WHICH IF NOT AVOIDED WILL RESULT IN SERIOUS INJURY AND EVEN DEATH Note Gives additional information which may be helpful during the cleaning procedure or operation of the machine GENERAL BRILLIANCE 3 0 Thank you for choosing a BRILLIANCE 3 0 vending machine We hope you enjoy it Read the user guide before using the machine Always keep this guide close at hand for future This guide contains important instructions for reference proper and safe use of the vending machine Never immerse the machine plug or mains Do not use the machine if the mains cable plug cable in water because there is a danger of is damaged or the machine has fallen down electric shock
12. USER MANUAL UM EN Part 1704041 06 BRILLIANCE 3 0 eH 2 SYMBOL DESCRIPTION Hazard intensity levels GENERAL Introduction Warnings Precautions Intended use ig 5 OVERVIEW OF COMPONENTS Front exterior Front interior Cleaning card INSTALLATION ANE STARTE E 9 Suitable locations VV ACE ICON DEE 9 Electrical connection Initialization Water softener Fill ingredient canisters Filling bean hopper 49 Brewing a cup of espresso Grinder adjustment CEEA NING PROGRA aurei daaa FUR p be ne 15 Cleaning with tablets Launching the rinsing Without cleaning caps uu uu reine ttturtte be r sine airasia 17 CLEANING AND CARE Disassemble mixing system Wash these parts Reassemble mixing system Disassemble the espresso group Reassemble the espresso group Cleaning the espresso group Removing the coffee waste tray Removing the drip tray Cle nirig outside and inside iof th Tnachimieu 23 MESSAGE SHOWN ON DISPLAY Temporary warnings messages Alarms What to do if DIMENSION SK
13. g of the machine when replacing the grounds coffee tray to its place the alarm will dissapear But if this alarm lights up during the start up of the machine we will have to restart it as to make it dissapear Take Cup When the machine has finished dispensing a beverage once the beverage is ready this message will appear on the display for some seconds advising to take the cup Air Break Filling Up Some times we will see this message appearing on the screen for a short while During this short time the machine will be temporarily unavailable as it will be performing an internal refilling of an interior water deposit Drip Tray Full The display will show the warning Drip Tray Full when the drip tray sensor pins detects the presence of water in front drip tray the machine will block dispensing of any beverage until the drip tray is emptied to prevent water spillage MESSAGE SHOWN ON DISPLAY BRILLIANCE 3 0 No Coffee Stop Irregular Cycle This type of alarms requires the user to turn off and on the machine in order to remove the message on the display If the problem persist the next time the machine is powered the alarm will show again No Coffee When the machine runs out of coffee beans the display will show No Coffee This alarm will show to prevent the grinder to overheat in case the doser does not fill up with ground coffee When the machine is showing no coffee on the display it s not
14. ltage and frequency at the back of the machine When the machine is delivered from the factory neither the boiler nor the air break tank a small deposit inside the machine is full of water So before the machine can be put into service the system has to be filled up Every time the main switch in the back of the machine is switched on the following initialization process takes place Check air break and open the inlet valve to fill water if not full If the machine does not dectec that the air break is full within a certain time display will show Time Out Alarm Filling Up just for vibration pump version Check that water tap is turned on and you have water preassure to the machine make sure the water hose isn t bended The espresso group will make a complete cycle Some water will drip from the front outlet when full This is normal Heating element will start to heat up and the display will show Temp Low After some time if all the above 4 steps has completed successfully the display Select Beverage will show Select Beverage For an explanation of what to do if any alarm shows in the display please refer to page 23 25 It is strongly recommended to use a water softener in order to extend the life of the machine as well as dispensing high quality drinks This will remove particles in suspension from the water supply and avoid lime scale to build up in the heating element and boiler walls
15. machine If water hardness is too low it might be causing a defective level sensing in the machine The reccomended hardness level is between 3 and 5 Geman degree 30mg l Lower levels will cause corrosion in the inner parts of the machine To reduce water hardness problems it s recommended to install a water filter DIMENSION SKETCH Brilliance 3 0 664mm 474mm BRILLIANCE 394mm 75mm 133mm For the warranty to be valid the conditions for maintenance must have been followed according to our instructions proper precaution has been made and warranty claim been issued without delay The affected equipment may not be used during awaiting service if there is any risk that the damage or defect would worsen The warranty will not cover consumption supplies such as glassware normal maintenance such as cleaning of filters contaminations in water lime incorrect voltages pressure or adjustment of water amounts The warranty will not cover damages of defects caused by incorrect handling and operation of the appliance FOR SERVICE Please contact your dealer Your Dealer INTERNATIONAL www creminternational com
16. ow Alarm Time Out In Dication Disconnect the machine and call service and support Alarm Temperature Boiler In case that the temperature probe inside the boiler senses a temperature higher than a certain safety limit for more than 5 seconds the display will show Alarm Temperature Boiler and the heating element will be disconnected The alarm will remain as long as the temperature remains higher than the safety limit The recommendation in this case is to disconnect the machine and call service and support Outgoing speed of espresso decreases over time The most common cause for this to occur is the lack of cleaning the espresso group Paying special attention to the filters in the top piston and in the bottom of the chamber Other factors that can affect the performance and quality of the product in the cup are changing weather conditions mainly humidity If humidity is higher than usual the speed of the outgoing espresso will be affected please consider adjusting the grinder to a slightly coarser setting Mixer Cloggs The clogging of the mixing bowl will cause water and soluble product to be spilled inside the machine If this happens from the first time you use the machine this will be very likely caused by using inappropriate soluble products or wrong recipes If this happens after the machine has been in service please check that all the components in the mixing system are correctly assembled Water spillage under the
17. possible to dispense any beverage that include espresso In order to refill the bean hopper with coffee please follow the steps described on page 12 To reset this alarm after refilling please restart the machine turning off and on the main switch in the back Stop Irregular Cycle The espresso group is controlled by two micro switches located inside the grey gearbox in the right side of the group If the espresso group does not reach certain positions so that these two micro switches are activated on time when rotating to complete one cycle the alarm Stop Irregular Cycle will show on the display This is normally occurring due to wrong assembly of the group If after inspecting the group and making sure that is properly assembled the alarm keeps showing please call service and support Temperature Probe Unconnected This alarm occurs when the control board detects a failure in the connection of the temperature probe ntc Disconnect the machine and call service amp support Time Out Alarm Filling Up This alarm shows when an excessive time has been detected to fill up the air break deposit This is often caused by too low pressure at the inlet valve Note in some occasions more than one dispenser is connected to the same water supply and from time to time both machines will try to get water simultaneously failing to give enough pressure causing this alarm to show Connecting each machine to an independent water supply will then
18. ra attention when drying up the powder cone located above the brew chamber as this is the one receiving the grinded coffee If this cone is humid it may cause the cone clog with coffee powder Once all cleaning is completed and the brewer heve been put back in place we recommend to perform an auto cleaning cycle CLEANING AND CARE BRILLIANCE 3 0 Open the door Pull the drip tray slightly upwards to take it out of position Remove the drip tray Open the door Lift the outlet if necessary in order to remove the coffee waste tray Take out the waste tray and empty it Please use a soft rag and cleaning liquid agent to prevent scratches Open disassemble the canisters the espresso group remove the drip tray coffee waste tray and mixing system removable parts and proceed to clean all surfaces both inside and outside of the machine E MESSAGE SHOWN ON DISPLAY BRILLIANCE 3 0 Insufficient Credit Warning Empty Coffee Tray Alarm Coffee Tray Drip Tray full i H 24 Important There are two levels of alarms warnings and fixed alarms In this type of warnings once the issue is solved the message will disappear from the display and the machine will operate as normal
19. t be cleaned by a water This appliance must be placed in a horizontal jet position which is resistant to any water that may leak a This appliance is intended to be used in For the optimal performance of the machine household and similar applications such as these parameters shall not be exceeded Staff kitchen areas in shops Maximum permissible inlet water pressure Offices and other commercial working 800KPa 8Bar environments Minimum permissible inlet water pressure On agricultural estates 200KPa 2Bar By clients in hotels mortels and other Maximum working temperature 40 residential type environments Minimum working temperature 10 Bed and breakfast type environments um GENERAL Facts amp weight BRILLIANCE 3 0 Built in grinder Yes Yes Function for selecting jug None None Drink options 8 8 Ingredient canister 2 2 Bean hopper l 1 Brewing mechanism Yes Yes Cleaning function by smart card Yes Yes Electronic temperature control Yes Yes Adjustable coffee strength Yes Yes Illumination of cup during brewing None None Waste box 75 espresso pucks 75 espresso pucks Base cabinet large grounds container Option Option Energy saving mode None None 50 60Hz 1000VV Height Width Depth 664 394 474mm 664 394 474mm Air break tank Yes None Boiler tank 07L 07 Power supply standard 220 230VAC 220 230VAC SE 50 60Hz
20. the whipper push onto the shaft until a click sound can be heard It is only possible to assemble the whipper in one way Note Ensure that all water hoses have been connected and fitted Fix the mixing bowl and Connect the outlet hose condensation trap Push fit the mixing bowl and fix with lever CLEANING AND CARE BRILLIANCE 3 0 To remove the espresso group follow the following steps Open the door and push down the outlet beam Gg A Press down the safty ring the connector simultaneously pull the teflon tube straight up d IE Hs Es j AET TIR E ns 1 Loosen the fixation screw at the bottom of the brewer Loosen the outlet tube from the brewer by pulling it straight out 0 ST P A Put your hand under the brewer push up and forward at the same time until the brewer is detached at the back H 20 A Pull the brewer straight out CLEANING AND CARE BRILLIANCE 3 0 To reassemble the espresso group follow the following steps
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