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77 A7 16EL 00

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1. V 4555555580 59586085 5555 9600 550 2 amp o H 2 8 lamps fa B 900 an meas 2 04 5 99080 LEs Recocoogod 2 UN 2550 DUDOOSBSooL Scot DODOOSBSoOL 900 DOCIOOSECOULT 5001 25599 DCEJCIDOGIEICICITd 555 5554 DUOUOSEoOOL vov DCICICICISISICICIET E i 50 49 0000 29 Power unit error lamp 5 S RRE zooog Ee pa 20550055556 e 61 4 3 7 Fan Error Lamp The Fan Error lamp lights amber when any of the fans is defected The lamp is off in the normal operation status Check the Fan Error lamps within the Server to identify the defected fan When a fan error or a temperature error in the Server is detected the Status lamp also lights or blinks amber The covers must be removed to check the Fan Error lamps within the Server or replace the defected fan See Chapter 4 for details
2. ss a 28 27 26 25 24 23 2221 20 1918 17 16 15 28 1 6 3 Main Board G7HML No Name No Name 1 Additional SCSI BP power connector 2 Connect Board connector 3 HMZD connector 4 Memory Slot 3 connector From Processor Board 5 Memory Slot 4 connector 6 HMZD connector rear From Board 7 Memory Slot 2 connector 8 Memory Slot 1 connector 9 Connect Board connector BAR CODE LABEL 29 1 6 4 Memory Board G7HMG No Name No Name 1 Attention switch 2 Redundancy lamp 3 Attention lamp 4 Power lamp 5 DIMM 4 error lamp 6 DIMM 3 error lamp 7 MRL Switch 8 DIMM 2 error lamp 9 DIMM 1 error lamp 10 DIMM Slot 4 11 DIMM Slot 3 12 DIMM Slot 2 13 DIMM Slot 1 14 Card edge connector To Main Board 15 Switch to turn on DIMM slot error lamp 14 15
3. 20 218 a aol Ga u po us je omen 0 oF oO E e R 22228 CH m Ww eee 969955 696ee88S6 22 6oooocoll ei ooo f on gt lt oooooon 000 00000000000000000001 0900006000000 0009008 1 0000000009000008000000 00000000000000090000 000 BE Hee puo 0000000000000 000000000 26 1 6 2 IO Board G7HRH Board Connector Upper right 1 Lower right 4 Upper middle 2 Lower middle 5 Upper left 3 Lower left 6 No Name No Name 1 HMZD connector To main board 2 SCSI connector To SCSI BP 3 SCSI connector 4 SCSI connector From On Board SCSI Ch1 From On Board SCSI Ch2 5 PCI X Slot 6 to 9 from left 6 PCI EX
4. 36 1 7 Lamp Indications The following describes lamps on the server and their indications 1 7 1 POWER SLEEP Lamp The green POWER SLEEP lamp lights while the server is powered When the server is off powered the POWER SLEEP lamp goes off If the OS supports the power saving mode pressing the SLEEP switch or issuing a command to enter into the power saving mode blinks the POWER SLEEP lamp in green Pressing the SLEEP switch once again places the server back in the normal mode The power saving mode is only available when the OS supports the power saving feature such as Windows Server 2003 Windows 2000 Some OS s allow you to set the server to automatically turn in the power saving mode when no access is made to the server for a certain period of time or to select the power saving mode with a command SLEEP switch POWER SLEEP lamp SLEEP switch 140Rd 4 140He 37 1 7 2 STATUS Lamp The STATUS lamp stays lit in green when the server is in successful operation When the STATUS lamp is unlit flashing in green or lit flashing in amber it indicates that the server has failed See Chapter 4 for indications of the STATUS lamp descriptions and actions to take STATUS lamp
5. Processor 4 Processor 3 Processor 2 Processor 1 128 8 3 POST Error Messages When the power of the server is turned on POST Power On Self Test automatically runs to check the I O board memory board processor keyboard and mouse When POST detects an error it displays an error message on the display unit screen Some error messages are displayed along with the action to be taken If the error message listed in the table is displayed on the screen take a measure according to Action column When several actions are to be taken determine the action appropriately On screen message Action 0200 Failure Fixed Disk e Replace the hard disk drive Replace the cable Replace the HDD cage e Replace the I O board 0210 Stuck Key e Connect the keyboard connector again 0211 Keyboard error and restart the system Replace the keyboard e Replace the board 0212 Keyboard Controller Failed e Connect the keyboard connector again and restart the system Replace the keyboard Replace the I O board 0213 Keyboard locked Unlock key switch Check if the key switch has been locked being pushed Replace the keyboard Replace the I O board 0220 Monitor type does not match CMOS Start Setup to reconfigure the monitor Run SETUP e Replace the I O 0230 Sy
6. 05005060 07060606060 O 059 5 19 22 Oo L J 522090500200 25550 CRAD 9 9 5555 6 6 15 14 1 14 2 olg O O GUO 00000000 OO Do 9 08 5 16 12 2 D 0 mo 9000209 fo 0000 00000 10111 0000 O O O O O 05252962 9696969 O50 O OSO 0695959 05050050 O50 c9 O 2 00 99 O 62020 05050 08080 O O OO O O O O O O Oo EFIE EA 0000 05262 0505050 O O O O O O O O o O O o O o o O 1 Power supply unit The power supply unit supplies DC powers to the server Slot 4 is an optional slot 2 ACinlet The AC inlet is connected with the power cord of the server Each power supply unit has an inlet Use the power cor
7. 30 1 6 5 Connect Board G7AHMBK va u a p ose lee hee ode ets a es 30 1 6 6 SCSI BP SHDD G7HRJR 2 niente ttr coe ree eei 31 1 6 7 SCSLBP 3HDD G7HRE 31 1 6 8 Front Panel 32 1 6 9 Front Panel 2 GZH MP y niii e sa RE hee idee heme Pee 33 1 6 10 CD FD Board 7 34 1 6 11 Management LAN Board G7HTR nene nnn 34 1 6 127 Power BP G7HMNM nete ols ee et eee eec teet eic et e PR 35 1 6 13 Additional SCSI 36 1 7 Lamip Indications incen eerie ee eee nette RUE eee Reed yet 37 1 7 1 POWER SLEEEP Lar p 37 1 7 2 STATUS Impe eerte cael bus e Pate ee cete t lec 38 1 7 3 DISK ACCESS Lampu au treten tite eee deo aa tee aes 39 1 7 4 IZANIZEAN2 ACCESS Tampu gua n wt tee u Na 39 1 7 5 UID Lamp nv iet ee RR erede Rer te i ase 40 1 7 6 PCLSlot Lamps t eee dee 41 1 8 Cable COnme Ct Ones Su Contrata NER 42 1 8 1 140Rd 4 Disk Model a ui edere eee athe etek esol eue n dt 42 1 8 2 TI40Rd 4 Device Model re eer hi eec e ate 43 1 8 3 140He With Additional HDD Cage and 5 inch Device Bay 44 1 9 Criteria Tor
8. 34 1 6 12 Power BP G7HMM No Name No Name 1 Open Sensor switch cable connector 2 PSU 1 connector 3 Board connector 4 PSU 2 connector 5 PSU 83 connector 6 PSU 4 connector 7 Jumper switch for identifying chassis type Short 140Rd 4 Rack Open 140He Tower A p EN T 3 at eae Es Goose T 0 gt 5 qe en gU Qu 7 Se 9 A 35 1 6 13 Additional SCSI BP G7HUP No Name No Name 1 SCSI connector rear 2 HDD 5 connector ID 8 3 HDD 6 connector ID 9 4 HDD 5 lamp 5 HDD 6 lamp 6 HDD 1 connector ID 0 7 HDD 2 connector ID 1 8 HDD 1 lamp 9 Power connector 10 HDD 2 lamp rear from Main Board 11 HDD 3 lamp 12 Power connector rear from Main Board 13 HDD 4 lamp 14 HDD 8 connector ID 2 15 HDD 4 connector ID 3 16 HDD 7 lamp 17 HDD 8 lamp 18 HDD 7 connector ID 10 19 HDD 8 connector ID 11 20 SCSI BP for 5 HDDs connector rear dedicated for 140He 1 2 3 5 6 7 8
9. e 1 E E 1 A Hines di m 14 13 12 11 109 8 27 Board LED No Name No Name 1 FAN 6 error lamp 2 error lamp 3 FAN 2 error lamp 4 FAN 5 error lamp 5 FAN 4 error lamp 6 FAN 1 error lamp 7 PCI Slot 4 Power lamp 8 PCI Slot 5 Power lamp 9 PCI Slot 6 Fault lamp 10 PCI Slot 6 Power lamp 11 PCI Slot 7 Power lamp 12 PCI Slot 8 Power lamp 13 PCI Slot 9 Fault lamp 14 PCI Slot 9 Power lamp 15 PCI Slot 9 error lamp 16 PCI Slot 8 error lamp 17 PCI Slot 8 Fault lamp 18 PCI Slot 7 error lamp 19 PCI Slot 7 Fault lamp 20 PCI Slot 6 error lamp 21 PCI Slot 5 error lamp 22 PCI Slot 5 Fault lamp 23 PCI Slot 4 error lamp 24 PCI Slot 4 Fault lamp 25 PCI Slot 3 error lamp 26 PCI Slot 2 error lamp 27 PCI Slot 1 error lamp 28 From top IO Board error lamp Processor Board error lamp BMC error lamp b E ODD DIC De CXOORCHEI SR 1 d
10. 125 8 2 1 Darcos olere T f 126 8 2 2 Memory Board and DIMM rennen 127 8 2 3 Processor and iiie ie tee nde Race Hi bed Re 128 8 3 POST Brror Messages cedet m tee He Ret Hie ER at eins 129 8 4 ert 136 8 5 Operation of Battery and DIMM for Onboard 138 8 5 1 Error Indication by nie te eet Ee tet 138 8 5 2 Error Messages by Windows Event 2 138 8 5 3 Battery Status Check by MegaRAID Configuration Utility 139 8 6 Error Messages in Remote Management esee rennen rennen 140 9 Other Notes Restrictions 1 u u u 148 10 Saving Restoring Product Information when Replacing the I O Board 149 107 ic o de A bere m des Sun cat e EC Rte tied eet 149 10 2 Restoration Procedure 1 Backup and Restoration 149 10 2 1 OVeEVIe WE dore te ene A DUM Led ecole 149 10 22 Requirements eee ere n be eee e eet co 149 10 2 3 cies iron ee Per eite tte HR PERI 150 10 3 Restoration Procedure 2 With No Backup 154 10 31 OVerVIe Wi oie ete recette ie dene tte tier itae ee
11. 13 12 11 10 9 1 6 5 Connect Board G7HMK No Name No Name 1 Main BP connector To Main Board 2 SCSI BP connector To Main Board 30 1 6 6 SCSI BP BHDD G7HRK No Name No Name 1 Connect Board connector 2 HDD 4 connector ID 3 rear 3 Additional SCSI BP connector 4 HDD 4 lamp rear dedicated to 140He 5 HDD 2 connector ID 1 6 Power connector for devices rear dedicated to 140He 7 HDD 2 lamp 8 Power connector for devices rear dedicated to 140He 9 CD FD Board connector 10 Connect Board connector rear 11 Front Panel connector 12 HDD 1 lamp 13 HDD 1 connector ID 0 14 HDD 3 lamp 15 HDD 8 connector ID 2 16 HDD 5 lamp 17 HDD 5 connector ID 4 7 e 1 6 7 SCSI BP 3HDD G7HRL No Name No Name 1 Connect Board connector rear 2 Connector for devices rear 3 HDD 2 connector ID 1 4 HDD 2 lamp 5 CD FD Board connector 6 Connect Board connector rear 7 Front Panel connector 8 HDD 1 lamp 9 HDD 1 connector ID 0 10 HDD 3 lamp 11 HDD 3 connector ID 2 ae alee
12. Power factor 98 Environmental Temperature 10 to 35 C No condensation conditions Humidity 20 to 80 RH 1 9 2 Gibson C 140He Gibson P 140He Gibson 140He Lum cation Minor classification Standard Remarks Input power Power source Single phase bipolar with ground terminal Voltage 100 127 Vac 10 200 240 Vac 10 Frequency 50Hz 1Hz or 60Hz2 1Hz Waveform distortion 10 Power Input current 18A Max 9A Max consumption Apparent current 1800VA Max Active current 1764W Max Rush current Power factor 98 Environmental Temperature 10 to 35 C No condensation conditions Humidity 20 to 80 RH 48 2 Installation Removal or Pull out of Server from Rack See Installation of Server on Rack in the User s Guide CAUTION At least three persons are required to install or remove the server to from the rack to prevent a personal injury due to falling server The server weighs approximately 36 kg 47 kg at the maximum 49 3 Installation or Removal of Option from Server For the installation or removal of an option from the Server see Installation of Option in Server in the User s Guide and the manual coming with the option 50 4 Maintenance and Replacement 4 1 Basic Idea of Maintenance If a fault occurs during system operation always acquire the dump if possible by trying to acquire the dump actually If the dump can be
13. Errors no remote KVM console No Error message Action 1 The remote KVM console is After checking the network environment retry the invalidated unsuccessfully operation If the operation fails several times replace 2 The remote KVM console is the Management LAN Card If the error still occurs validated unsuccessfully replace the I O Board 3 KVM packets are sent unsuccessfully 4 The KVM request is aborted This does not indicate a specific error Click OK to close the message dialog box 5 UDP packets are sent After checking the network environment retry the unsuccessfully operation If the operation fails several times replace the Management LAN Card If the error still occurs replace the I O Board 6 The remote KVM console is Make the Remote KVM Console effective permitted unavailable because it is following the User s guide made invalid 7 The remote KVM console is After the client now using the Remote KVM Console already used by another terminates retry the operation client 8 The remote KVM console is Use the Remote KVM Console after three minutes or terminated unsuccessfully longer have passed 9 BMC configuration is set After checking the network environment retry the unsuccessfully operation If the operation fails several times replace 10 The UDP connection is the Management LAN Card If the error still occurs closed replace the I O Board Err
14. 48 1 9 1 Gibson C 140Rd 4 Gibson P 140Rd 4 Gibson Px 48 1 9 2 Gibson C 140He Gibson P 140He Gibson 140H6e 48 2 Installation Removal or Pull out of Server from 49 3 Installation or Removal of Option from Server 50 4 Maintenance and Replacement 2 4 4 J J J J 51 4 1 Basic Idea of Maintenances uidere EH Ee ED HT PE 51 4 2 Routine Maintenance ccccccccssssssssssccccccetecssnevesccccceesensssccscceesensssevssccecsecssnsssscoescees 51 4 3 Indication of Defected Devices with 52 4 3 1 Status eret atem Reste desiit ne 54 4 3 2 Attention Lamp inertem pa 55 4 3 3 Processor Board Error iet tee e Rer Lee o Let FH d 56 4 3 4 Memory Board Error 58 4 3 5 TO Board Error dee ee dte A aia 59 4 3 6 Power Unit Error Lamp edle aute EO eerie 61 4 3 7 Pane Error 62 4 3 8 Temperature Error Lampa ua nh n deeem eere Pro 63 4 3 9 Clearing Lamp 63 4 4 Off line Maintenance eee ener te reete eee Coe bete Dee 64 4 4 1 Starting Off line Maintenance 64 4
15. 1 6 8 Front Panel 1 G7HMN No Name No Name 1 Power switch 2 Card edge for SCSI BP 3 Buzzer 4 UID switch 5 Sleep switch 6 Reset switch 7 Front Panel 2 connector 8 UID lamp 9 LAN2 access lamp 10 LAN1 access lamp 11 Disk access lamp 12 Status lamp 13 Power Sleep lamp GrP 32 Front Panel 2 G7HMP No Name No Name 1 Serial port connector RJ45 2 USB connector 3 Clear switch 4 DUMP switch 5 Front Panel 1 connector 6 Thermal error lamp 7 FAN error lamp 8 Power unit error lamp 9 I O board error lamp 10 Memory board error lamp 11 Processor board error lamp 12 Attention lamp w w 1 L e NZ w e s 5 FRONT a 2 5 5 1 22 ee i v HN NN r 56 o Es EE n ee soe mu mom F 52 e so 7 18227 hi 9 2 22 74 is uix e z 10 2 bd my 4 er 1 H D s e p 33 1 6 10 CD FD Board G7HMJ No Name No Name 1 CD ROM connector 2 FDD connector 3 SCSI BP connector 1 2 3 1 6 11 Management LAN Board G7HTR No Name No Name 1 ICMB 1 connector 2 ICMB 2 connector 3 Management LAN A BMC 4 Board connector connector
16. 140Rd 4 140He NOTES m If the server has the ESMPRO or Off line Maintenance Utility installed you can view the System Event Log SEL to identify the cause of a trouble m Tocycle power to the server shut down the server from the OS and reboot it if available If the shutdown from the OS is unavailable reset or execute the forced shut down or disconnect and connect the power cord to reboot the server 98 1 7 3 DISK ACCESS Lamp The DISK ACCESS lamp indicates the state of hard disk drives in the 3 5 inch disk bay This lamp lights in green every time any of such hard disk drives is accessed When the DISK ACCESS lamp is lit in amber it indicates that a hard disk drive error occurred To identify a failed hard disk drive see the lamps provided for each hard disk drive DISK ACCESS lamp 140Rd 4 140He 1 74 LAN1 LAN2 ACCESS Lamp The LANI LAN2 ACCESS lamp is lit green when the server is connected to LAN The lamp blinks while the server is accessed through the LAN for packet transmission The value next to the icon indicates the number of the network port on the rear panel LAN1 ACCESS lamp 140Rd 4 39 1 7 5 UID Lamp Pressing the UID switch on the front panel turns the UID lamp located on the front and rear of the server on The blue lamp allows you to loc
17. 8300 Secondary BIOS is corrupted Update the system with the latest BIOS Replace the I O board 135 8 4 Beep Codes If an error occurs during the POST the server beeps indicating the type of error Each number indicates the number of short beeps and a hyphen indicates a pause For example the beep interval 1 3 1 3 indicates 1 beep pause 3 beeps pause 1 beeps pause and 3 beeps notifying that the keyboard controller error 2 Description Action module to be replaced 1 2 Video configuration If nothing is displayed check if the connector of the display fails unit is properly connected If the error persists replace the I O board 1 2 OPTION ROM If an expansion of Option ROM for additionally installed PCI Checksum error board is not displayed check if the PCI board is properly installed If the error persists replace the I O board or PCI board 1 2 2 3 ROM checksum Clear CMOS error Replace the I O board 1 3 1 1 DRAM refresh test Check if the DIMM and memory boards are properly error connected If the error persists replace DIMM memory board or I O board 1 3 1 3 Keyboard Disconnect the keyboard and connect it again If the error controller test error persists replace the I O board 1 3 3 1 is not Check if the DIMM and memory boards are properly detected Or connected If the error persists replace DIMM memory board DIM
18. Fan error lamp 140Rd 4 140He The Fan Error lamps in the Server are located as shown in the figure below 7 5 error lamp lt 3 FAN 4 FAN 3 error lamp T error lamp FAN 6 error lamp FAN 42 error lamp li FAN 85 gt gt FAN 2 411 e 4 5 error p sb Z 2 FAN 4 error lamp Pul p EN n 2 16 2 E FAN 1 P 62 4 3 8 Temperature Error Lamp When the temperature in the Server exceeds the normal operation range the Temperature Error lamp goes on The lamp is off in the normal operation status Check the room temperature in the area in which the Server is installed When the fan unit temperature error is detected the Status lamp also lights or blinks amber T i ae Thermal error lamp I 140Rd 4 4 3 9 Clearing Lamp Indication An error indication can be cleared in any of the following ways which vary depending on the types of errors occurred Any error indication should be cleared after the cause of the error is removed m Press the Clear switch on the front panel to restart the Server m Select gt FRU LED in the BIOS SETUP and choose YES to restart the Server m At the occurrence of a processor error select MAIN Processor Setting Processor Retest in the BIOS SETUP and choose
19. Location JP3 Pin Function name Default Remarks 1 2 BIOS Select Open Short prohibited 3 4 BIOS Image Forced Mode Open Short prohibited 5 6 BIOS Boot Block Write Enable Open 7 8 TEST Mode2 Open Location JP4 Pin Function name Default Remarks 1 2 CMOS Clear Open 3 4 Password Clear Open 5 6 Inspection Mode Open 7 8 TEST Mode11 Open 9 10 BIOS Recovery Open 11 12 Not used Short Short Test Mode1 2 Mode2 Mode1 Function H H Normal H L Debug Menu L H Detailed SEL L L Other 120 lt Settings of jumpers on Power BP G7HMM gt Jumper switch location Location P8 Short 140Rd 4 chassis Rack Open 140He chassis Tower 121 5 System BIOS 5 1 BIOS SETUP When the power of the Server is turned on POST is executed to display a full screen logo default BIOS SETUP settings If an error is detected during the execution of POST the test execution screen appears instead to indicate the error The screen switching can be modified by the ESC key or the setting of BIOS SETUP To change the setting press the lt F2 gt key during the execution of POST to boot BIOS SETUP and select the menu item to be changed in the menu by using arrow keys appropriately Refer to the User s Guide of the Server for details of BIOS SETUP For POST error messages and the consequent actions to t
20. S gOt 8X ssedx3 2d S 8 r sseidx3 IOd ZHWEE sng Od1 S 8O S 081 2 991 weassdn 5 80 92 VAOLZHW99 1 LO HXd 8 49 wud 8 897 vx sseJdy3 I2d uosqoq guo H 5 992 px 888 433424 USHEH d AWON 10 WINIG 9 2 4 99 eleq 40 2 11002 SseJppy sng 854 nd9 z nd9 1 049 esi esn esiny gt eu This page is intentionally left blank 166 Technical publication remarks form DPS7000 XTA NOVASCALE 7000 DPS7000 XTAx5 140Rd 4 Service Guide Reference N 77 A7 16EL 00 Date January 2006 ERRORS IN PUBLICATION SUGGESTIONS FOR IMPROVEMENT TO PUBLICATION Your comments will be promptly investigated by qualified technical personnel and action will be taken as required If you require a written reply please include your complete mailing address below NAME Date COMPANY ADDRESS Please give this technical publication remarks form to your BULL representative or mail to Bull Documentation 1 Rue de Provence BP 208 38432 ECHIROLLES CEDEX FRANCE info frec bull fr Technical publications ordering form To order additional publications please fill in a copy of this form and send it via mail to BULL CEDOC 357 AVENUE PATTON Phone 33 0 2 41 73 72 66 B P 20845 FAX 33 0 2
21. CAUTION At least three persons are required to install or remove the server to from the rack to prevent a personal injury due to falling server The server weighs approximately 36 kg 47 kg at the maximum 1 3 Overview of Gibson C 140He Gibson P 140He Gibson Px 140He m 4 sockets Server m Tower model m 7U m Can be changed to rack mount type by using the rack conversion kit CAUTION 4 At least four persons are required to install or remove the server to from the rack to prevent a personal injury due to falling server The server weighs approximately 47 kg 75 kg at the maximum 1 4 Specifications 1 4 1 Gibson Cranford 140Rd 4 Gibson C 140Rd 4 Specifications Description CPU Processor Cranford x 1 to 4 Adopted CPU CLK 3 16GHz 3 66GHz Cranford 3 16GHz 667 1M FSB 667MHz Cranford 3 66GHz 667 1M Package MPGA L2 Cache 1MB Chipset Intel Twin Castle Memory Standard 1GB 512 MB DIMM x 2 4Way Interleave Maximum 32GB 16 DIMMs in total 512MB DIMM x2 Adding unit DDR 2 400 SDRAM DIMM 1GB DIMM x2 Registered x 2 2GB DIMM x2 Adding times 8 times Additional memory backboard Check ECC ChipKill N 1 When factory installed DIMMs Redunduncy supports Mirroring Momory Raid y Hot plug HDD Standard None Supported HDD Maximum 300GB or more x 5 SCSI
22. Pay attention to connect the proper cable 17 140Rd 4 Rear View 2 1 3 1 4 3 4 505050905050505050505050505050509 d G UD kJ bu Opn Eua RECETTE SAVER TEE P 1 1 d 0 B A eH B B 1 2 9 0 o D D D D 1 B m I 80 d D 821 0 0 go L Ja 81 BL 18 h E glo 21 gt 13 15 14 2 14 1 42 11 7 RENS 8 D 99999 0 oo 9 o 23 10 20 19 18 17 122 H 13 1 Power supply unit The power supply unit supplies DC powers to the server Slots 3 and 4 are optional 2 ACinlet The AC inlet is connected with the power cord of the server Each power supply unit has an inlet Use the power cord provided with the server 3 Additional PCI board slot Non hot plug slot for optional PCI board PCI Express x4 1 slot Can contain x8 board 32 bit 33MHz 2 slots 4 Additional PCI board slot Hot plug slot for optional PCI board PCI Express x8 2 slots 64 bit
23. Suppose suspected package depending on message N Good Replace the package Figure 4 1 Troubleshooting flow 66 4 6 Dump Acquisition The dump can be acquired by pressing the dump switch on the front of the Server The destination of the dump is the boot device Note that the dump may not be acquired due to OS setting NOTE If the dump switch is pressed once it will be masked until the DC power is turned off Thus always turn off the DC power after dump acquisition 4 7 POST Execution The POST is executed at the power on or reset operation If an error occurs the relevant error message appears on the display See Chapter 8 for the error messages 4 8 TeDoLi Execution Insert the attached EXPRESSBUILDER in the CD ROM drive to start it and select the system diagnosis from the menu to start TeDoLi Then perform proper operations following the menus appearing on the display NOTE Always disconnect the LAN cable from the Server before executing the system diagnosis because it may have bad influences on the network 67 4 9 Device Replacement 1 This section describes the procedures of replacing maintenance devices After a device is replaced turn on the power of the Server and run the test program to confirm that the Server operates normally Refer to the User s guide for how to install or remove maintenance devices IMPORTANT If the hardware config
24. o DOOOOSBSBO0O LI o DOOOOSBSBOOLI DOOOOSBSBOOLI o DOOOOSBBOO1I o DOOOOBBOOL From top board error lamp Processor board error lamp BMC error lamp o Y 9 0000000000 000000000 0000000000 000000000 00000 oo ooo Qu 2 69 9 Eo WA From left 00 board error lamp E h 2295 BSE Processor board error lamp 9 794 1 BMC error lamp 9999000000000 90990 990000 NS poooocoood aue G 8a mo 2 D 3000 6005 2 9991 o DODUDOCOGEGLDLCIL H 2009 puma I 50899 29000 59509 ELMO 5060 o 6505500880017 9901 9991 25000 o or o DDDDDDDIEIBILILIL d 9 a 90 00 21 42 oe 95 0000 57000 090000000 9999990900 oo mo 0000000000 9 9 53 4 3 1 Status Lamp In the normal
25. Signal 804 063107 5110 SCSI ULTRA320M CABLE 511 3 Open Sensor Switch Signal 804 062937 0200 G7HMM P6 OPEN SENSOR CABLE 020 4 IO Board G7HRH P3 13 5 Device Signal 804 063223 001 Terminated SCSI SCSI 3CONN U320 L1 800 Option 5 SCSI BP G7HRL_P20 3 5 Device Power 804 063224 027 3 5 POWER CABLE 027 43 1 8 3 140He With Additional HDD Cage and 5 inch Device Bay To connect a 5 25 inch device to on board SCSI controller I O board Terminator 5 25 inch Device 2 E 5 25 inch j 2 E Additional H SCSI BP 8HDD FRA SCSI BP 509762 E Main Board CD R w Connect s I 1I 1I PCI DAC Tradit I Processor board E Power BP Power Module amp Memory board Power Module amp E E Memory board Option Power Module Memory board Option Power Module H Option AC Memory board Option Open Sensor Switch 44 Cables to be used From To Cable No 1 Board Signal 804 063141 0110 G7HRH_P24 G7HTR_P1 A BMC CABLE 011 2 Board Board Signal SCSI 804 063107 5110 G7HRH_P4 G7HRH P5 ULTRA320MCABLE 511 3 Power BP Open Sensor Switch Signal 804 062937 0200 G7HMM_P6 OPEN SENSOR CABLE 020 4 Bo
26. YES to restart the Server m At the occurrence of a memory error select MAIN Processor Setting Processor Retest in the BIOS SETUP and choose YES to restart the Server NOTES m Use this feature to find suspicious devices if several devices indicate errors because of one defected device this should help you find the device that caused the initial error m Also use a proper tool including the Offline Maintenance Utility to identify the suspicious device 63 4 4 Off line Maintenance Utility The Offline Maintenance Utility can be started in various ways While the Offline Maintenance Utility can be started manually it may be started automatically at the occurrence of an error 4 4 1 Starting Off line Maintenance Utility Refer to the User s Guide for details of starting the Offline Maintenance Utility Starting the Offline Maintenance Utility allows the following features to be executed Indicating IPMI information The feature indicates or backs up the system event log SEL sensor device report SDR and or maintenance replacement device information FRU in IPMI This feature allows faults and events occurring in the system to be examined to identify the device which should be replaced Indicating BIOS setup information The feature indicates the current BIOS setting values or outputs the values to a text file Indicating system information The feature indicates the information on the proces
27. disconnect the power plug from the outlet Using the server in such conditions may cause a fire Keep needles or metal objects away from the server Do not insert needles or metal objects into ventilation holes in the server or openings in the floppy disk or CD ROM drive Doing so may cause an electric shock Keep water or foreign matter away from the server Do not let any form of liquid water etc or foreign matter e g pins or paper clips enter the server Failure to follow this warning may cause an electric shock a fire or a failure of the server When such things accidentally enter the server immediately turn off the power and disconnect the power plug from the outlet Power Supply and Power Cord Use WARNING AN Do not hold the power plug with a wet hand Do not disconnect connect the power plug while your hands are wet Failure to follow this warning may cause an electric shock CAUTION PP P P PP Plug in to a proper power source Use a proper wall outlet Use of an improper power source may cause a fire or a power leak Do not install the server where you need an extension cord Use of a cord that does not meet the power specifications of the server may heat up the cord and cause a fire Do not connect the power cord to an outlet that has an illegal number of connections The electric current exceeding the rated flow overheats the outlet which may cause a fire Inser
28. fixing the battery and lift the battery module containing the battery and printed circuit board to remove it from the Board Battery for on board RAID battery and board dig eem m Fixing screw of battery for o IMPORTANT The battery is in the power distribution status if it is removed from the I O Board Do not put the removed battery on a metallic plate to prevent the components on the rear face from being short circuited 116 4 Pull out the cable from the removed battery to prevent improper contacts ASSEMBLED IN USA 2 00006 02 Rev B 0 Y 5 Remove the studs attached to the new battery that will be installed in the Server There are three studs each of which is fixed to the battery with screws Remove the screws to remove the studs from the battery The removed studs and screws are not used any more Screw holes Studs are located on the rear LSI Logic zaution 117 6 Connect the cable to the new battery that will be installed in the Server Note that the connector cannot be inserted incorrectly 3 LSI Logic Cautit Danger of explosion ASSEMBLED IN USA 006 02 Rev 2 90 7 the replacement date on labels 2 included in the package for maintenance devices Put one of the labels on the battery Put the other label near the nameplate of the Server over the old onboard RAID battery label 8 Ins
29. 0000060 o 00006 0 000080 See Chapter 4 for any other lamps 41 1 8 Cable Connection 1 8 1 140Rd 4 Disk Model SCSI BP Main Board CD BHDD A BMC ROM Connect board 219 CD FD Connect O board hoard board Processor board ree lt Memory board E Power Module i lee AC emory boar ption Power Module Memory board Option H Option Cables to be used From To Cable No 1 IO Board G7HRH_P24 A BMC Board Signal 804 063141 0110 G7HTR_P1 A BMC CABLE 011 2 1 Board G7HRH P4 IO Board G7HRH P5 Signal 804 063107 5110 SCSI ULTRA320M CABLE 511 3 G7HMM_P6 Sensor Switch Signal 804 062937 0200 OPEN SENSOR CABLE 020 42 1 8 2 140Rd 4 Device Model Terminator 3 5inch Device SCSI r 3 CD FD Connect board board Processor board Memory board Memory board Option Memory board Option Memory board Option Cables to be used IO board mee 4 Power Module Option AC m Power Module Option AC Open Sensor Switch From To Cable No 1 Board A BMC Board Signal 804 063141 0110 G7HRH 24 G7HTR P1 A BMC CABLE 011 2 IO Board G7HRH P4 Board G7HRH P5
30. 41 73 70 66 49008 ANGERS CEDEX 01 E Mail srv Duplicopy bull net FRANCE CEDOC Rare 2 1 The latest revision will be provided if no revision number is given NAME Date COMPANY ADDRESS PHONE FAX E MAIL For Bull Subsidiaries Identification For Bull Affiliated Customers Customer Code For Bull Internal Customers Budgetary Section For Others Please ask your Bull representative BULL CEDOC 357 AVENUE PATTON B P 20845 49008 ANGERS CEDEX 01 FRANCE REFERENCE 77 7 16EL 00
31. 50505065050505050050 9696960696969696969 00 18 0000090909696 O Memory board slot 2 95969696 0883835359803 07070707070 8 0080600000000000 9 Memory board slot 4 Memory board slot 1 Memory board slot 2 Memory board slot 4 Memory board slot 3 m 111 DIMM slot 3 DIMM slot 2 DIMM slot 1 Memory board slot 3 Memory board slot Memory board slot Memory board slot Memory board slot 1 2 3 4 1 DIMM 1 DIMM DIMM 1 DIMM DIMM 1 DIMM DIMM 1 DIMM 2 DIMM 2 Group 1 DIMM 2 Group 3 DIMM 2 Group 5 DIMM 2 Group 7 3 DIMM 3 DIMM DIMM 3 DIMM DIMM 3 DIMM 01 43 DIMM 4 DIMM 4 Group 2 DIMM 4 Group 4 DIMM 4 Group 6 DIMM 4 Group 8 127 Processor and VRM 8 2 3
32. 6 Replacement of Additional HDD Cage or SCSI BP 8 HDDs on 140He Chassis 101 4107 Replacement of SCSI BP SHDD 3HDD 140Rd 4 Chassis 105 4 10 8 Replacement of SCSI BP SHDD on 140HE 515 108 4 10 9 Replacement of Main Board or Connect Board 140Rd 4 Chassis 110 4 10 10 Replacement of Main Board or Connect Board on 140He Chassis 112 4 10 11 Replacement of Battery of DIMM for On board RAID 114 4 10 12 Replacement of PCI rennen nennen nennen 118 Ju mperSet ngs Rt ette pH eerte ee eee kaq ap a ae 119 5 System BIOS inopi i cL dite 122 5 1 BIOS SETUP tentiae np edem obese LL ER A ardt 122 5 2 Duplication of System BIOS ur e Ret HE eH Ger t ge edi ER 122 RAS Function 540612 NT 123 6 1 EMEN 123 6 2 Memory Degrading 123 6 3 Temp rature Monit ring 123 6 4 Watchdog Timer WDT 2 u a ene He ee pen 123 7 Remote Management Function 124 8 Troubleshooting 125 8 1 Error LED Andications oet tee ee ree ee t eerie idet 125 8 2 Locations of Devices Apperaing in Error Messages
33. 98900000609 959995999090 0505000 090965000 98900696 80 0 96 9050 980208 0900 05050 95500 9090 0 25000 080 0 090909 930909 95050 0905000 90000 09050 0909090 99090 99090 0979790 299909 98959880090 89 99 00989898989 59090969690 gt T 09909090 05550525550525550525050535055 9050052080805085808 90050009080005 500909090909000960090000096009000900000 20000020920900000000002000602090602000 ipo il ii e T 2 DEICICICIBIEICCTE LE o DCICICICIBIBICIEIE REAR DDDDDEBEIDILIDI 60000880015 0005880 15 DOIGCOSEDUT Processor board error lamp 5 o 2 o v a o o o 2 57 4 3 4 Memory Board Error Lamp The Memory Board Error lamp lights amber if an error occurs on any of the Memory Board or any of the DIMMs installed on a board The lamp is off in the normal operation status Check the Attention lamps on the Memory Boards to identify the defected Memory Board Further pressing the DIMM slot error lamp ON switch on the defected Memory Board allows th
34. BP The figure shows the Server mounted on the 140Rd 4 chassis The Server on the 140He chassis is different only in that it is mounted longitudinally The replacement procedure is the same for both servers except when specified otherwise 1 Make sure that the power of the Server is off disconnect the AC cables from all the power units and remove the power units from the Server Remove the rear access cover from the Server 3 Loosen the captive screw 1 fixing the PCI access cover using a proper screwdriver to remove the cover from the Server 72177 gt 4 Remove all the fans For the Server in the 140He chassis first remove the fan cover and the logic cover to remove all the fans Fan cover Logic cover 89 5 Remove the front access cover only for the Server on the 140Rd 4 chassis 6 Loosen the captive screws 2 fixing the fan cage and lift the cage to remove it from the Server Lift the fan cage to remove it 90 8 After pulling up the ejectors on the power cage lift the power cage to remove it from the Server 9 To replace the power BP remove the screws 7 to remove the power BP from the power cage 10 Install the power cage in the Server in the reverse procedure NOTE The power BP has a jumper switch used to specify whether the Server is mounted on the 140Rd 4 or 140He chassis Set the jumper switch on the new power BP after the replacement to be the same as
35. Failed Power off the system Disconnect the power 0881 BMC Firmware Code Area CRC check Cable and connect it again cycle the power failed then restart the system 0882 BMC Core hardware failed Replace the I O board 0B83 BMC IBF or OBF check failed 0B8A BMC SEL area full Check the system event log and then clear it OB8B BMC progress check timeout Power off the system Disconnect the power 088 BMC command access faild cable and connect it again cycle the power OB8D Could not redirect the console BMC Busy Replace the I O board OB8E Could not redirect the console BMC Error OB8F Could not redirect the console BMC Parameter Error 0B90 BMC PlatformInformation Area Corrupted 0B91 BMC Update firmware corrupted 0B92 Internal Use Area of BMC FRU corrupted 0B93 BMC SDR Repository Empty 0B94 IPMB signal lines do not respond Power off the system Disconnect the power 0B95 BMC FRU device failure cable and connect it again cycle the power 0B96 BMC SDR Repository Failure then restart the system 0B97 BMC SEL device failure the O board 0898 BMC RAM test error 0B99 BMC Fatal hardware error OB9A BMC not responding OB9B Private 2 bus not responding OB9C BMC internal exception OB9D BMC A D timeout OB9E SDR repository OB9F SEL corrupt OBBO SMBIOS SROM data read error Power off the system Disconnect the power OBB1 SMBIOS SROM data read error
36. If the 0863 DIMM group 4has been disabled GINN ne relevant one DIMM group 5 has been disabled If the failed DIMMs cannot be identified 0B65 DIMM group 6 has been disabled replace all the DIMMs in the relevant group 0B66 DIMM group 7 has been disabled Replace the memory board 0B67 DIMM group 8 has been disabled After the replacement start SETUP and execute Clear DIMM Error 0B70 The error occurred during temperature Replace the front panel sensor reading Replace the CPU Replace the Processor board Replace the I O board 0B71 System Temperature out of the range Set the room temperature in the range between 10 to 35 C Check the system event log to identify the thermal sensor which has detected the out of range temperature 131 On screen message Action 0B74 The error occurred during voltage Replace the I O board sensor reading 0B75 System Voltage out of the range Check the system event log to identify the voltage sensor which has detected the out of range voltage 0B78 The error occurred during fan sensor Replace the I O board OB7C The error occurred during the Replace the power supply unit redundant power module confirmation OB7D The normal operation can t be Check the AC cord connection guaranteed with use of only one PSU Replace the power supply unit 0880 BMC Memory Test
37. Keyboard Mouse Support OS W2K W2KS3 Linux 14 1 5 Names and Functions of Components 140Rd 4 Front View with Front Bezel Removed 2 4 2 2 2 0 1 2 2 3 2 1 1 1 1 3 3 3 1 3 C30 O o I I I T SC aj Ele 5 4 OcOcOcOcOcOcOcCOcOcCO 39595055555250505059 98555858085858585808 4 1 4 1 9 2 5 5 1 5 2 5 3 5 4 5 5 1 CD ROM drive The CD ROM drive reads data from the inserted CD ROM 1 1 Access lamp lit orange during accessing 1 2 CD tray eject button 1 3 Emergency hole 2 3 5 hard disk bay 3 5 inch device bay Additional hard disk drive slots 1 inch thick hard disk drives can be installed in this slot The number following the bold faced number indicates SCSI ID 3 Disklamp green amber 4 Processor board 4 1 Board ejector 5 Memory board 5 1 Board ejector 5 2 POWER lamp 5 3 Attention lamp 5 4 Redundancy lamp 5 5 Attention switch 6 Additional memory board slot 15 140He Front View with the Front Door Open 1 1 1 2 1 3 7 E 24 2 2 6 2 3 3 0 5 5 3 1 5 4 5 3 5 2 3 2 5 1 3 3 3 4 4 1 5 3 5
38. SCSI x 1 ICMB x 2 RAS Y IPMI supported Power supply 700W x 2 2 Two units are factory installed Redundant power Hot Swappable AC power redundant supply configuration with maximum of four units Redundant fan Y Hot Swappable Switch Front Power Sleep Reset Dump UID Rear None Security key Provided LED Front Power Sleep System Status HDD LAN Link Act x 2 UID Attention Processor MEM IO PSU FAN TEMP Rear LAN Link Act x2 LAN Speed UID Cabinet design 4U Rack 483 X 741 x 178mm 140Rd 4 WxDxH Standard accessories EXPRESSBUILDER Packing List Slide Rail Cable Arm Support OS W2K W2K3 Linux 1 4 2 Gibson Cranford 140He Gibson C 140He Specifications Remarks CPU Processor Cranford x 1 to 4 Adopted CPU CLK 3 16GHz 3 66GHz Cranford 3 16GHz 667 1M FSB 667MHz Cranford 3 66GHz 667 1M Package MPGA L2 Cache 1MB Chipset Intel Twin Castle Memory Standard 1GB 512 MB DIMM x 2 4Way Interleave Maximum 32GB 16 DIMMs in total 512MB DIMM x2 Adding unit DDR 2 400 SDRAM DIMM 1GB DIMM x2 Registered x 2 2GB DIMM x2 Adding times 8 times Additional memory backboard Check ECC Chipkill 4 1 When factory installed DIMMs Redunduncy supports Mirroring Momory Raid are replaced memory Memory y Hot plug HDD Standard None Supported HDD Maximum 300GB or more x 13 SCSI Ultra320 10
39. Subsection 4 10 7 to separate the SCSI BP from the Connect Board To replace the Main or Connect Board the HDD cage does not need to be removed from the Server but the SCSI BP must be separated from the Connect Board with the ejectors 7 Remove the screws 2 fixing the Main Board to the Server Then pull out the Main Board Connect Board and brackets upward to remove them from the Server Remove the two screws and then lift the board to remove it from the chassis 110 Removed Main and Connect Boards Connect Board 1172 8 Remove the screws 2 at each of the left and right sides fixing the Connect Board and pull out the board from the Main Board Pull out Connect Board LE 9 Do the reverse procedure for the installation While the Connect Board is connected to the Main Board check that no connector pins risk being caught 111 4 10 10 Replacement of Main Board or Connect Board on 140He Chassis 1 Make sure that the power of the Server is off and disconnect the AC cables from all the power units Remove the Processor and Memory Boards from the Server 3 Remove the rear access cover PCI access cover fan cover fans two fans in the additional HDD cage and six fans in the standard HDD cage fan cage and power cage 4 Dosteps 4 and 5 in Subsection 4 10 5 to separate the I O Board from the Main Board To replace the Main or Connect Board the electronics bay does not need to be remo
40. The firmware is updated Retry the operation If the operation fails several unsuccessfully times replace the I O Board 12 The system cannot enter into the update mode 13 The update target cannot The update file may be broken Get the update file detected again 14 The address is illegal 15 The firmware is written Retry the operation If the operation fails several unsuccessfully times replace the I O Board 16 An unsupported token is The update file may be broken Get the update file detected again 17 The segment information is illegal 18 The data length is illegal 19 The file is opened The specified file may not exist Check if the unsuccessfully specification including the file name is correct 20 The file is closed The update file may be broken Get the update file unsuccessfully again 21 The file checksum is illegal 22 The file is interpreted unsuccessfully 23 The file is interpreted unsuccessfully 24 The file is read unsuccessfully 25 The file cannot be found 26 The verification failed Retry the operation If the operation fails several times replace the I O Board 27 The update is suspended due Check the client Another software used by the to occurrence of an interrupt customer may issue an interrupt 28 The online update is now After the online update done by another tool used terminates retry the operation if necessary 29 The current revision is This may be caused by network congestion Retry acqu
41. Ultra320 10K 15Krpm Internal SCA2 HotPlug 4 2 10 Carrier When the media bay is installed HDD x 3 max SCSI I F Single unit Ultra320 SCSI x 2ch On Board 4 RAID Disk Internal Standard On Board 3 N8103 81 90 supported Array External Option No of cards 4 max LAN Standard On Board Remote Wake UP 1000 100 10Base T x 2 feature 100 10Base T Management LAN Graphics Chip RADEON7000M 4 On Board Resolution 640x480 to 1280x1024 VRAM 16MB FDD 3 5 USB FDD 2Mode 5 Required option CD ROM Standard Slim type X24 IDE I F Ultra ATA100 x ich CD ROM DVD RAM can be connected exclusive use Device 5 25 x bay 3 5 1 height x 5 Disk Model Ultra320 SCSI supported B P 1 height x 3 Device x1 6 Disk Model and Device Bay Device Bay Model 9 Model are mutually exclusive of BTO option Gibson C 140Rd 4 Specifications Description Slot Slots Total 9 Slots PCI Express x 3 PCI X x 4 PCI 32Bit 33MHz x2 Hot Plug PCI Total 6 Slots PCI X x 4 PCI 32Bit 33MHz x2 External Front Serial RJ45 x 1 USB x 1 8 The front USB port is interface dedicated to USB1 1 Rear CRT x 1 KB PS 2 x 1 7 One of the serial ports is MS PS 2 x 1 USB x 2 exclusive use with the front Serial x 2 7 Parallel x 1 serial port The rear serial port 100Bast TX 1 1000 1 iS the factory default Ultra320
42. acquired issue the difficulty through the appropriate route to request the detailed analysis The server is normally equipped with the A BMC Advanced Baseboard Management Controller The proper arrangement of the A BMC connection environment enables remote management maintenance to be done Refer to the User s Guide for details At the occurrence of a hardware error the new feature of the Server can indicate the defected location by lighting the proper one of the lamps installed on the front of the Server or boards See Section 4 3 for details The feature allows the defected location to be identified definitely 4 2 Routine Maintenance The table below lists the routine maintenance items Working item Period Remarks 1 Cleaning of fans and inlets 1 year 2 Check by T amp D 1 year Use of maintenance T amp D TeDoLi 3 Check of catches of switches 1 year 4 Replacement of battery for onboard RAID 2 years 2 years or 500 charges which is earlier The batteriey for onboard RAID is maintenance parts for a fee If any other option is added to the Server follow the routine maintenance procedures of the option 51 4 3 Indication of Defected Devices with Lamps The Server is equipped with lamps on the front panel and boards to support the indication of defected devices If an error occurs any of the Status and error typical cause lamps on the front panel and error detailed
43. inch floppy disk drive Insert a 3 5 inch floppy disk to the 3 5 inch floppy disk drive to read data from the disk or write data to the disk 1 1 Eject button 1 2 Disk slot 1 3 Floppy disk access lamp lit green during accessing CD ROM drive The CD ROM drive reads data from the inserted CD ROM 2 1 Emergency eject hole 2 3 Access lamp 2 2 CD Tray eject button lit orange during accessing 3 5 inch disk bay The 3 5 inch hard disk bay contains additional hard disk slots 1 inch thick hard disk drives can be inserted into the slots The number following the bold faced character indicates the SCSI ID Processor board 4 1 Processor board ejector Memory board 5 1 Memory board ejector 5 4 Memory board Redundancy lamp 5 2 Memory board Power lamp 5 5 Memory board Attention switch 5 3 Memory board Attention lamp Additional memory board slot 5 25 inch device bay DAT digital audio tape drive or optical disk drive may be installed in the 5 25 inch device bay Slot 1 right and slot 2 left 16 Front View Switches and Lamps 11 13 15 17 18 19 20 21 11 to 17 from top 5 to 10 from top 18 1 19 2 5 to 10 from left 20 3 11 to 17 from left 18 4 21 19 20 21 140Rd 4 140He POWER switch The power switch is used to turn on off the power If you press the switch once then the POWER SLEEP lamp goes on and the power is turned on I
44. model CPU Frequency CPU Cache P N CPU P N VRM P N HeatSink Cranford 3 16GHz 1M 6967600000 3 66GHz 6967610000 2 83GHz 6975260000 Potomac 3 0GHz 6975270000 802 188409 002A 808 815085 757A 3 33GHz 6975280000 2 66GHz T 8006030000 Paxville 3 0GHz 2 2M 8006040000 157 Additional Memory Backboard Product P N AVL Memory Board 243 411449 2200 Additional Memory Board Memory size P N AVL 6967800000 6967960000 6968090000 6967820000 1024 Mb 6967970000 6968100000 2048 Mb 6968120000 USB Floppy Disk Drive 140Rd 4 only Product P N AVL USB FDD 6953520000 6849180000 158 11 2 Maintenance Parts List Server 140HE RD 4 MEMORY BOARD DG7HMG 140 RD 4 FDD CDROM RBD 7HMJ 5 140 RD 4 SCSI BRIDGE DG7HMK 140 RD 4 MAIN DG7HML 140 RD 4 POWER BOARD DG7HMM 140 RD 4 SWITCH BOARD DG7HMN 140 RD 4 FRT BRD DG7HMP 140RD 4 PCI MAINBOARD DG7HRH Main Board 140RD 4 CPU BOARD DG7HRJ Cranford CPU Board 140HE RD 4 A BMC RBD DG7HTR A BMC Riser Board 140RD 4 CPU BOARD DG7HUN Potomac CPU Board 140HE FDD FLAT CABLE Laptop syle ribbon cable 140HE SCSI BACKPLANE DG7HRK 140He SCSI Backplane 140RD 4 SCSI BACKPLANE DG7HRK 140Rd 4 SCSI Backplane 140Rd 4 Barebone used for 140R
45. operation status the Status lamp lights green If an error occurs the Status lamp operates as follows depending on error types m Blinking green m Going off m Lighting umber or m Blinking umber The meaning of the lamp behavior in each state is described below elis Description Action Lit green The server is operating normally Flashing The server is in operation with Check lamp indications on front panel green its processor or memory Start the BIOS SETUP and select Main degraded Processor Settings to identify the degraded A memory 1 bit error frequently Processor and replace it as soon as possible occurs server is off powered Power on the server POST is in progress Wait for a while The STATUS lamp will light in a few seconds after POST completion A processor error occurred Cycle power to the server If POST displays IERR an error message take a note on the A processor thermal error was message and take an appropriate measure detected Thermal Trip including parts replacement A watchdog timer has timed out An uncorrectable memory error was detected system error occurred A PCI parity error occurred A processor bus error was detected Memory dumping is requested Wait until memory dumping completes Lit amber A thermal error critical was Check internal fans for dust or debris Also detected make sure that
46. removed the rear and front access covers must be removed in the status that the Server is pulled out from the rack Refer to the User s Guide for how to pull out the Server from the rack 4 10 4 Removal or Installation of Rear Access Cover 1 Loosen the captive screw fixing the rear access cover by using a proper screwdriver slide the cover to the rear direction and lift the cover to remove it from the Server Captive screw Captive screws 2 When the rear access cover is installed check that no tools and screws are left in the Server that the proper devices are securely installed in the Server and that there are no uninstalled devices 3 Mate the tab on the rear access cover with the slot on the frame of the Server slide the rear access cover to the front direction while pressing it to the Server lightly and fasten the captive screw to fix it 84 4 10 2 Removal or Installation of Front Access Cover This description in this subsection applies only to the Server mounted on the 140Rd 4 chassis 1 140Rd 4 chassis After removing the rear access cover remove the screws 2 fixing the front access cover Then slide the front access cover to the rear direction and lift the cover to remove it from the Server E 1 i Front access cover fixing screw x2 2 Mate the tab on the rear access cover with the slot on the frame of the Server slide the rear access cover to the front direction with i
47. that on the power BP before the replacement The position of the jumper switch is shown in the figure on the next page 91 Jumper switch on power BP CPE RU SU SEND Suh Tee eh Oe a Gan ae GE Sens ov 3 wu we asi TS EM icr Mr i OE NE IU 2 Jumper switch location Short 140Rd 4 chassis Rack Open 140Hessis Tower The jumper switch on a power BP of a maintenance device is short circuited at the shipment from the factory If the power cage containing the power BP is installed in the Server on the 140He chassis tower remove the jumper switch to make the power BP open 92 4 10 5 Replacement of Management LAN Board or I O Board The figure shows the Server mounted on the 140Rd 4 chassis The Server on the 140He chassis is different only in that it is mounted longitudinally The replacement procedure is the same for both servers except when specified otherwise Notes Before replacing the I O Board back up save the server configuration information and the RMC Remote Management Controller A BMC information by using the Offline Maintenance Utility Restore the information after the replacement Before the replacement make sure that the 2 5 VDC output lamp on the I O Board is off while the AC cables are disconnected from the Server If the lamp is on turn on the DC power of the Server once and run the PO
48. two captive Screws 3 Remove the processor slot cover by removing 2 screws 73 5 Hold the processor board securely with both hands to remove it from the Server Take special care for the processor board because it is considerably heavy Hold the bottom of the board with both hands 6 Remove the processor heat sink or VRM from the board See the descriptions below for the removal procedures 7 To replace the processor board remove it from the processor board tray by removing the 12 screws 8 Do the reverse procedure for the installation 74 Removal of heat sink Notes Note on work In the entire maintenance it is recommended to wear gloves for measures against static electricity and prevention of injuries Thermal interface Thermal interface cool seat is put between the heat sink and the processor The thermal interface is softened at a higher temperature and hardened at a lower temperature To allow the heat sink to be removed easily start the removal procedure as soon as possible after the power off of the Server Note on removal of screws 4 fixing heat sink After putting insulation seat such as insulation sponge on the Processor board to allow stable work Note on removal of heat sink The heat sink includes thin metallic plates Take sufficient note so that your hands may not be cut by the plates Remove the screws 4 fixing the heat sink 75 2 Remove
49. with connections Screw Vi Cleaning and Working with Internal Devices WARNING gt Do not disassemble repair or alter the server Never attempt to disassemble repair or alter the server on any occasion other than described in this manual Failure to follow this instruction may cause an electric shock or fire as well as malfunctions of the server Disconnect all the power plugs before accessing inside the server or connecting the peripherals Make sure to power off the server and disconnect the all power plugs from a power outlet before cleaning or installing removing internal optional devices Touching any internal device of the server with its power cords connected to a power source may cause an electric shock even of the server is off powered Disconnect all the power plugs from the outlet occasionally and clean the plug with a dry cloth Heat will be generated if condensation is formed on a dusty plug which may cause a fire Do not look into the CD ROM drive A laser beam used in the CD ROM drive is harmful to the eyes Do not look into or insert a mirror into the drive while the drive is powered If a laser beam is caught in your eyes you may lose your eyesight the laser beam is invisible Do not remove the lithium and NiMH batteries The server contains the lithium and NiMH batteries Do not remove the battery Placing the battery close to a fire or in the water may cause an e
50. 1 00MHz PCI X 4 slots PCI slot POWER lamp PCI slot Fault lamp PCI slot error lamp I O board error lamp 9 Processor board error lamp 10 BMC error lamp 11 1000 100 10 lamp 12 LAN connector Used to connect with a network system on LAN The number following the bold faced character shows the port number ON O 18 13 14 15 16 17 18 19 20 21 22 23 LINK ACT lamp ICMB connector Used to connect a device having the ICMB interface The number following the bold faced character shows the port number Management LAN A BMC port USB 1 USB 2 connectors The USB 1 upper and USB 2 lower connectors are connected with devices accepting the USB interface 2 0 Monitor connector The monitor connector is connected with the display unit Serial port B connector To be used exclusively with the serial port B connector on the front panel Serial port A connector The serial port A connector is connected with a device having the serial interface The server can t directly be connected to a leased line through the connector Keyboard connector Used to connect with the optional keyboard Mouse connector Used to connect with the optional mouse Printer port connector Used to connect with a printer with the Centronics interface UID lamp 19 140He Rear View 1 1 2 23 20 21 o O O O O O O O O 205 O O59
51. 5 00999950 989898909930 9b 99 200898999895 98985500980 __ 808 3 090209020202 99096909690 o 909 e e 50505050005000508050505000000000805 2552255059600056005960626600556560600 85080 jun i 9 e 00001 q 97470 ll ial 1 10000 I D og NS 9 D 5 5 jo B jo jo 515 5 al m mn e 9 m 5 m 5 5 m m 9 8 jal ial EBE isi B e 0 o 0 m s m 8 m m 5 5 Slo Oe o b le 9 15 D n jo D o of 0 800 0 jo p d ag fo l 398 al fal fol i B B B gn jo fo n n 5 jo 991 nl a a a a a 0 0 0 o Cex amp 1222 o o 4 o 11 al 18 18 CRE e G eo 6 12711020 v E E E E E E E E 8 S s G G S G S G SA e Lu EE X a 9 8 6 66 2 rf d ff bf E G G G G G OR E bie 8 5 5 5 5 5 5 7 7 o o a m nm n n n BMC error lamp 60 4 3 6 Power Unit Error Lamp The Power Unit Error lamp goes on umber when an error occurs in any of the power units Check the status of the power unit lamps If the lamp o
52. 5 Fault Repair and Troubleshooting eese 66 4 6 eere 67 4 7 POST Execuu0n iere eee ite eia sedere deis 67 4 8 EXECUTION iret rro Der e Ro rera ero coe eat test eee idu ieri 67 4 9 Device Replacement 1 een tee ee oto dene obe eats 68 4 9 1 Preparation before 68 4 9 2 Replacement of Hard Disk Power Unit 3 5 inch Device or 5 inch Device 69 4 9 3 Replacement of Memory Board or DIMM 69 4 9 4 Replacement of Processor Board Processor Heat Sink or VRM 73 4 9 5 Replacement of CD ROM Drive or CD FD Board 140Rd 4 Chassis 79 4 9 6 Replacement of CD ROM Drive CD FD Board or FD Drive on 140He Chassis 81 4 9 7 Replacement of Front Panel eese nennen nennen 83 4410 Device Replacement 2 uu teen HERE 84 4 10 1 Removal or Installation of Rear Access Cover 84 4 10 2 Removal or Installation of Front Access 85 4 10 3 Pan te teet e yasqanta 86 4 10 4 Replacement of Power Cage or Power BP essent 89 4 10 5 Replacement of Management LAN Board or I O Board 93 4 10
53. AC LINK in BIOS SETUP m Information requiring no backup PKG information of FRU information including specification number COMP and serial number MAC address of onboard LAN Starting several utilities The following utilities installed in the maintenance partition can be started by EXPRESSBUILDER m System management m System diagnosis m Setting maintenance partition Chassis recognition Making the UID lamp on the front panel of the Server blink Allowing the Server subject to maintenance to be identified Use the feature when more than one server are installed 65 4 5 Fault Repair and Troubleshooting If a fault occurs during system operation always acquire the dump if possible by trying to acquire the dump actually If the dump can be acquired issue the difficulty through the appropriate route to request the detailed analysis For troubleshooting basically execute the POST and T amp D program to check whether a hardware error occurs or not Then any error indication appears on the display Figure 4 1 shows the flow of the troubleshooting based on the POST and T amp D program Power ON Run POST Y Error N Suppose suspected package depending on message Run TeDoLi Replace the package Error Y Suppose suspected package N depending on message Analyze log by ESMPRO etc Replace the package
54. Attention Processor MEM IO PSU FAN TEMP Rear LAN Link Act x2 LAN Speed UID Cabinet design Tower 219x681 453mm 140He WxDxH Standard accessories EXPRESSBUILDER Packing List Keyboard Mouse Support OS W2K W2KS3 Linux 10 1 4 5 Gibson Paxville 140Rd 4 Gibson Px 140Rd 4 Specifications Remarks CPU Processor Paxville x 1 to 4 Adopted CPU CLK 3GHz Paxville 2 66GHz 667 4M FSB 667MHz Paxville 3GHz 667 4M Package MPGA L2 Cache 2x2MB L3 Cache None Chipset Intel Twin Castle Memory Standard 1GB 512MB DIMM x 2 4Way Interleave Maximum 32GB 16 DIMMs in total 512MB DIMM x2 Adding unit DDR 2 400 SDRAM DIMM 1GB DIMM x2 Registered x 2 2GB DIMM x2 Adding times 8 times Additional memory backboard Check ECC Chipkill 4 1 When factory installed DIMMs Redunduncy supports Mirroring Momory Raid are replaced memory Memory y Hot plug HDD Standard None Supported HDD Maximum 300GB or more x 5 SCSI Ultra320 10K 15Krpm Internal SCA2 HotPlug 4 2 10 Carrier When the media bay is installed HDD x 3 max SCSI I F Single unit Ultra320 SCSI x 2ch On Board V RAID Disk Internal Standard On Board 3 N8103 81 90 supported Array External Option No of cards 4 max LAN Standard 1000 100 10Base T x 2 Remote Wake UP 100 10Base T Man
55. DPSZ000 5 140Rd 4 lt lt co x lt a 2 gt 4 Service Guide Hardware DPS7000 XTA REFERENCE 77 7 16EL 00 DPS7000 XTA NOVASCALE 7000 DPS7000 XTAx5 1 40Rd 4 Service Guide Hardware DPS7000 XTA FRANCE The following copyright notice protects this book under Copyright laws which prohibit such actions as but not limited to copying distributing modifying and making derivative works Copyright Bull SAS 2006 Printed in France Suggestions and criticisms concerning the form content and presentation of this book are invited A form is provided at the end of this book for this purpose To order additional copies of this book or other Bull Technical Publications you are invited to use the Ordering Form also provided at the end of this book Trademarks and Acknowledgements We acknowledge the right of proprietors of trademarks mentioned in this book Intel and Itanium are registered trademarks of Intel Corporation Windows and Microsoft software are registered trademarks of Microsoft Corporation UNIX is a registered trademark in the United States of America and other countries licensed exclusively through the Open Group Linux is a registered trademark of Linus Torvalds The information in this document is subject to change without notice Bull will not be liable for errors contained herein or for incidental or consequential damages in connectio
56. Disk Internal Standard On Board 3 N8103 81 90 supported Array External Option No of cards 4 max LAN Standard 1000 100 10Base T x 2 Remote Wake UP 100 10Base T Management LAN feature Graphics Chip RADEON7000M 4 OnBoard Resolution 640x480 1280x1024 VRAM 16MB FDD 3 5 USB FDD 2Mode 5 Required option CD ROM Standard Slim type X24 IDE I F Ultra ATA100 x 1ch CD ROM DVD RAM can be connected exclusive use Device 5 25 x bay 3 5 1 height x 5 Disk Model Ultra320 SCSI supported B P 1 height x 3 Device x1 6 Disk Model and Device Bay Device Bay Model 6 Model are mutually exclusive of BTO option Gibson P 140Rd 4 Specifications Remarks Slot Slots Total 9 Slots PCI Express x 3 PCI X x 4 PCI 32Bit 33MHz x2 Hot Plug PCI Total 6 Slots PCI X x 4 PCI 32Bit 33MHz x2 External Front Serial RJ45 x 1 USB x 1 8 The front USB port is interface dedicated to USB1 1 Rear CRT x 1 KB PS 2 x 1 7 One of the serial ports is MS PS 2 x 1 USB x 2 exclusive use with the front Serial x 2 7 Parallel x 1 serial port The rear serial port 100Bast TX 1 1000Base TX x 1 iS the factory default Ultra320 SCSI x 1 ICMB x 2 RAS Y IPMI supported Power supply 700W x 2 2 Two units are factory installed Redundant power Hot Swappable AC power redundant supply configuration with maximum of four units
57. I slots on the electronics bay Remove the initiator lock appearing on the rear of the electronics bay Then pull out the initiators to remove them Insulator plastic plate Remove the I O Board from the electronics bay Remove the screws 15 fixing the electronics bay and I O Board to remove the I O Board from the electronics bay Install the electronics bay in the reverse procedure While the electronics bay is inserted into the Server or connected to the Main Board by using the ejectors check that no connector pins risk bending and that no cables risk being caught 100 4 10 6 Replacement of Additional HDD Cage or SCSI BP 8 HDDs on 140He Chassis Notes To replace the additional HDD cage or SCSI BP 8 HDDs remove the HDDs installed in the additional HDD cage from the Server Before the replacement always back up the RAID configuration information After the replacement insert the HDDs into the original slots without changing the installation positions Before removing the HDDs note their installation positions and put labels indicating the installation positions on the HDDs 1 After making sure that the power of the Server is off disconnect the AC cables from all the power units 2 Remove all the HDDs installed in the additional HDD cage from the Server Remove the rear access cover from the Server 4 Remove the two fans in the additional HDD cage 101 5 Remove the fan box for addition
58. IMM group 4 with error is enabled 8144 DIMM group 5 with error is enabled 8145 DIMM group 6 with error is enabled 8146 DIMM group 7 with error is enabled 8147 DIMM group 8 with error is enabled 8150 NVRAM cleared by Jumper Set the jumper switch as before after 8151 Password Cleared by Jumper turning off the power 8160 Mismatch processor Speed detected Check the frequency of CPU Replace the on Processor 1 CPU of rated frequency 8161 Mismatch processor Speed detected on Processor 2 8162 Mismatch processor Speed detected on Processor 3 8163 Mismatch processor Speed detected on Processor 4 8170 Processor 1 not operating at intended Check the frequency of CPU Replace the frequency CPU of rated frequency 8171 Processor 2 not operating at intended frequency 8172 Processor 3 not operating at intended frequency 8173 Processor 4 not operating at intended frequency 817F All Processor not operating at intended Check the frequency of CPU Replace the frequency CPU of rated frequency 8200 Online Spare Memory was not ready Use DIMMs of the same type The dedicated maintenance parts are specified for online spare memory 8201 Mirroring Memory was not ready Use DIMMs of the same type The dedicated maintenance parts are specified for online spare memory 8202 Memory RAID was not ready Check the memory capacity and type for all the DIMMs Check also if they are correctly installed 134 On screen message Action
59. If any of the four lamps lights it means an error has occurred on the corresponding processor or VRM Processor board error lamp Processor VRM error lamps g FoRo2 08802008 60005960000 000080600060065 950 55050 O 5 265 52065000006 809060500005500606 9955899 090909090909090909090909090909090909 tutt 1000 0000 0000 0000 LT MSIE TIT mij o o o DUDUOUSBEBOOLI a o DOOOOSBSBO0O TI o COOOOESBO0TR LI o COOOOEB80u LI DOOOOSSBOOTI oo 9 Processor board error lamp 56 ie 050 090905020 Processor VRM error lamps 050505000007 4 520209090209
60. K 15Krpm Internal SCA2 HotPlug 2 10Krpm Alliance Carrier When optional HDD cage is installed SCSI I F Single unit Ultra320 SCSI x 2ch OnBoard RAID Disk Internal Standard On Board 3 N8103 81 90 supported Array External Optional 2 No of cards 4 max LAN Standard 1000 100 10Base T x 2 Remote Wake 100 10Base T Management LAN feature Graphics Chip RADEON7000M 4 On Board Resolution 640x480 to 1280x1024 VRAM 16MB FDD 3 5 FDD 3Mode CD ROM Standard Slim type X24 IDE I F Ultra ATA100 x ich CD ROM DVD RAM can be connected exclusive use Device 5 25 1 height x 2 bay 3 5 1 height x 5 8 Ultra320 SCSI supported B P 6 When optional HDD cage is installed Slot Slots Total 9 Slots PCI Express x 3 PCI X x 4 PCI 32Bit 33MHz x2 Gibson C 140He Specifications Remarks Hot Plug PCI Total 6 Slots PCI X x 4 PCI 2 x2 External Front Serial RJ45 x 1 USB x 1 6 The front USB port is interface dedicated to USB1 1 Rear CRT x 1 KB PS 2 x 1 5 One of the serial ports is MS PS 2 x 1 USB x 2 exclusive use with the front Serial x 2 Parallel x 1 serial port The rear serial port 100Bast TX 1 1000Base TXx 1 iS the factory default Ultra320 SCSI x 1 ICMB x 2 RAS Y IPMI supported Power supply 700W x 3 1 Three units are factory installed Redundant power Y Hot Swappable
61. M type is or I O board incorrect 1 3 4 1 DRAM Address Check the DIMM and memory boards are properly error connected If the error persists replace DIMM memory board or I O board 1 3 4 3 DRAM test Low Check if the DIMM and memory boards are properly Byte error connected If the error persists replace DIMM memory board or I O board 1 4 1 1 DRAM test High Check if the DIMM and memory boards are properly Byte error connected If the error persists replace DIMM memory board or I O board 1 5 1 1 fails to Check if the processor and processor board are properly start installed If the error persists replace the processor processor board or I O board 1 5 2 2 processor error Check if the processor and processor board are properly installed If the error persists replace the processor processor board or I O board 1 5 2 3 Processors of Check if the additionally installed processor is supported by various types and the server voltages coexist Check if the processor and processor board are properly installed If the error persists replace the processor processor board or I O board 1 5 4 4 Power failure Check if internal boards are connected properly I O board front panel board or processor board may be faulty Identify the failing board 2 2 3 1 Unexpected Replace the I O board interrupt test error NOTE Beep code 1 5 4 2 informs you that AC power supply is interrupted du
62. No of Cycles Number of fast Numerical Replace the battery if the value exceeds charge cycles characters 500 NOTE The defined battery life is two years or 500 charge cycles If a battery is charged for more than 500 it is determined that its life has come to an end Replace the battery The new battery is not charged The battery is charged fully by continuous operation about six hours after the Server has started 139 8 6 Error Messages in Remote Management While the remote management is used error messages may appear on the management PC at the occurrence of an error This section lists the error messages and the actions taken against the errors Fatal error No Error message Action 1 Fatal error JavaVM is Login to the system again If the same message terminated appears again set up the system again If the same message reappears replace the I O Board 2 A fatal software error Login to the system again If the same message occurred appears again set up the system again If the same message reappears replace the I O Board Error at login No Error message Action 1 Authentication error Check the user name and password Then reenter them again Access authority error No Error message Action 1 The operation is not permitted The authority level is not enough Perform the operation in the admini
63. OOBSBO0OL o DCOOOOBSBOOLI e COOOOSBSBO0O 7 o COOOOSBGBOOL e DOOOOSEBOOLI PCI slot 1 error lamp PCI slot 9 error lamp PCI slot 6 error lamp PCI slot 4 error lamp PCI slot 2 error lamp PCI slot 8 error lamp PCI slot 3 error lamp PCI slot 7 error lamp PCI slot 5 error lamp 59 02050 g gt 0 E n 606060606060 oec nodo 88989828 8 98 98988080808 89598080899 8e o8 905050909000 90909090 90 99999 OOO o 50000 09090 09090 55505556 S2200 56 95050 50550 899928 de 05050 uL 92008 9 559500 29006960 999999 898089 9899050
64. PRESS Slot 3 to 5 from left PCI Slot 83MHz 32Bit 8 1000 100 10Base TX 1 to 2 from left 1 to 2 from top 9 USB connector 1 to 2 from top 10 VGA connector 11 Serial port B connector 12 Parallel connector 13 Serial port A connector 14 Keyboard Mouse connector Upper Mouse lower Keyboard 15 A BMC I F connector 16 Battery connector for RAID 17 DIMM connector for RAID 18 Connector for power BP 19 Connectors for fan box 20 CMOS password clear jumper switch 17 D ODOT OOO OOOO 16 15 LUE gt pubin f BRA if L3 npppdjno mus DD DE pes eet vog 8 i H Hg B El 5 oe 2 AT 20 4 BIB ke ES ia 5 2 A Eg MH mck
65. Redundant fan Y Hot Swappable Switch Front Power Sleep Reset Dump UID Rear None Security key Provided LED Front Power Sleep System Status HDD LAN Link Act x 2 UID Attention Processor MEM IO PSU FAN TEMP Rear LAN Link Act x2 LAN Speed UID Cabinet design 4U Rack 483 x 741 x 178mm 140Rd 4 WxDxH Standard accessories EXPRESSBUILDER Packing List Slide Rail Cable Arm Support OS W2K W2K3 Linux 1 4 4 Gibson Potomac 140He Gibson P 140He Specifications Remarks CPU Processor Potomac x 1 4 Adopted CPU CLK 3 33GHz Potomac 2 83GHz 667 8M FSB 667MHz Potomac 3 0GHz 667 8M Package MPGA Potomac 3 33GHz 667 8M L2 Cache 1MB L3 Cache 8MB Chipset Intel Twin Castle Memory Standard 1GB 512MB DIMM x 2 4Way Interleave Maximum 32GB 16 DIMMs in total 512MB DIMM x2 Adding unit 2 400 SDRAM DIMM 1GB DIMM x2 Registered x 2 2GB DIMM x2 Adding times 8 times Additional memory backboard Check ECC ChipKill 4 1 When factory installed DIMMs Redunduncy supports Mirroring Momory Raid ars replaced memory Memory 4 Hot plug HDD Standard None Supported HDD Maximum 300GB or more x 13 SCSI Ultra320 10K 15Krpm Internal SCA2 HotPlug 4 2 10Krpm Alliance Carrier When optional HDD cage is installed SCSI I F Single unit Ultra320 SCSI x 2ch OnBoard RAID Disk Internal S
66. ST before the replacement Then turn off the power of the Server again disconnect the AC cables and make sure that 2 5 VDC output lamp on the I O Board is off With the lamp being on the power is backed up by the onboard RAID battery Before the 2 5 VDC output lamp can be checked the rear access cover must be removed The lamp is installed below the power cage 2 5V output lamp Location 9K Kd o ay 4 TERME 93 The Server adapts the electronics bay structure Accordingly to remove the I O Board first remove the electronics bay from the Server Electronics bay 1 After making sure that the power of the server is off remove the AC cables from all the power units Then remove the rear access front access and PCI access covers 2 If one or more PCI boards are insta
67. The host name can only accept alphanumeric characters minus sign and underscore It should be up to 256 characters 143 No Error message Action 22 The domain name is illegal The domain name can only accept alphanumeric characters minus sign and underscore It should be up to 256 characters 23 The SMTP server address is The SMTP server address should be up to 256 too long characters 24 The SMTP port number is Numeric characters are only available illegal 25 The number of retries is illegal 26 The retry period is illegal 27 The value of To is toolong The value should be up to 256 characters 28 The value of From is too long 29 The value of Subject is too The value should be up to 512 characters long 30 The message is too long A message should be up to 4062 characters 31 The file is opened The specified file may not exist Check if the unsuccessfully specification such as the file name is correct 32 The file is closed The specified file may be broken unsuccessfully 33 The directory cannot be The specified file may not exist Check if the opened specification including the file name is correct 34 Timeout occurred After checking the network environment retry the operation If the operation fails several times replace the Management LAN Card If the error still occurs replace the I O Bo
68. There is a risk of a fire due to corrosion and shorts of an internal printed board Do not install the server in any place other than specified Do not install the server in the following places or any place other than specified in this manual Failure to follow this instruction may cause a fire a dusty place e a humid place such as near a boiler a place exposed to direct sunlight an unstable place Do not connect any interface cable with the power cord of the server plugged to a power source Make sure to power off the server and unplug the power cord from a power outlet before installing removing any optional internal device or connecting disconnecting any interface cable to from the server If the server is off powered but its power cord is plugged to a power source touching an internal device cable or connector may cause an electric shock or a fire resulted from a short circuit Do not use any unauthorized interface cable Use only interface cables provided by the manufacturer and locate a proper device and connector before connecting a cable Using an authorized cable or connecting a cable to an improper destination may cause a short circuit resulting in a fire Also observe the following notes on using and connecting an interface cable Do not use any damaged cable connector Do not place any object on the Do not step on the cable cable Do not use the server with loose cable e Always lock the cable
69. ack other than hot swapping may cause malfunction of the server The server may fall and cause a personal injury Stay away from the fan Keep your hand or hair away from the cooling fan on the rear of the server Failure to follow this warning may get your hand or hair caught in the fan resulting in injury Avoid contact with the server during thunderstorms e Disconnect all the power plugs from the outlet when a thunderstorm is approaching If it starts thundering before you disconnect the all power plugs do not touch any part of the server including the cables Failure to follow this warning may cause a fire or an electric shock Keep animals away from the server Failure to follow this warning may cause a fire or an electric shock Do not place any object on top of the server An object placed on top of the server may fall down resulting in damage to your property around the server Do not leave the CD tray open If dust gets on the lens of CD ROM drive the drive may have problems reading your disks Also the CD tray may be broken by contacting any objects Do not use a cellular phone or pager around the server P PPP Turn off the cellular phone or pager Radio interference may cause malfunctions of the server viii Warning Labels The warning label is attached to components with possible danger or their vicinity in the server to inform the user that a hazardous situation may arise when operat
70. agement LAN feature Graphics Chip RADEON7000M 4 OnBoard Resolution 640x480 1280x1024 VRAM 16MB FDD 3 5 USB FDD 2Mode 5 Required option CD ROM Standard Slim type X24 IDE I F Ultra ATA100 x 1ch CD ROM DVD RAM can be connected exclusive use Device 5 25 x bay 3 5 1 height x 5 Disk Model Ultra320 SCSI supported B P 1 height x 3 Device x1 6 Disk Model and Device Bay Device Bay Model 6 Model are mutually exclusive of BTO option 234 Gibson Px 140Rd 4 Specifications Remarks Slot Slots Total 9 Slots PCI Express x 3 PCI X x 4 PCI 32Bit 33MHz x2 Hot Plug PCI Total 6 Slots PCI X x 4 PCI 32Bit 33MHz x2 External Front Serial RJ45 x 1 USB x 1 8 The front USB port is interface dedicated to USB1 1 Rear CRT x 1 KB PS 2 x 1 7 One of the serial ports is MS PS 2 x 1 USB x 2 exclusive use with the front Serial x 2 7 Parallel x 1 serial port The rear serial port 100Bast TX 1 1000Base TX x 1 iS the factory default Ultra320 SCSI x 1 ICMB x 2 RAS Y IPMI supported Power supply 700W x 2 2 Two units are factory installed Redundant power Hot Swappable AC power redundant supply configuration with maximum of four units Redundant fan Y Hot Swappable Switch Front Power Sleep Reset Dump UID Rear None Security key Provided LED Front Power Sleep System Status HDD LAN Link Act x 2 UID Attention Pro
71. ake see Chapter 8 5 2 Duplication of System BIOS The system BIOS of the Server is duplicated to allow two BIOSs to be operated which are called primary BIOS and secondary BIOS In the normal operation the primary BIOS is booted to operate the system At the occurrence of a data error in the primary BIOS or a fault of the device in which the system BIOS is stored the secondary BIOS is booted as soon as possible to operate the system This operation can avoid system shutdown caused by a malfunction of the system BIOS Both the primary and secondary BIOSs installed in the Server at the shipment are the system BIOS of the latest version Each system BIOS update makes the secondary BIOS updated to be the primary BIOS Then the switched primary BIOS is booted to operate the system For the actions taken at the occurrence of a data error in the primary BIOS or a fault of the device in which the system BIOS is stored see Chapter 8 122 6 RAS Function 6 1 Logging When an event including fan fault excess temperature abnormal voltage memory error and internal detection error occurs the system provides firmware logging and lights amber the corresponding LEDs Further ESMPro views the log to make proper troubleshooting 6 2 Memory Degrading Operation The system is designed to be operable under memory degrading If a memory error is detected during POST the system is started with the defected memory block cut out The
72. al HDDs Remove the screws 2 fixing the fan box to remove it 4 Additional HDD cage fan box 6 Remove all the cables connected to the SCSI BP 7 Remove the HDD cage fixing screws 3 in all on the front of the Server or the bottom of the HDD cage pe 1 V ME Fixing screw x2 f L Mr 102 Fixing screw x1 8 Slide the HDD cage in the rear direction to remove it from the Server NOTE Slide the HDD cage slowly so that no cables can be caught while the cage is removed 103 9 Remove the SCSI BP fixing screws 9 on the HDD cage to remove the SCSI BP 10 Install a new SCSI BP in the Server in the reverse procedure 104 4 10 7 Replacement of SCSI BP BHDD SHDD on 140Rd 4 Chassis Notes To replace the SCSI BP first remove all the HDDs from the Server Before the replacement always back up the RAID configuration information After the replacement of the SCSI BP insert the HDDs into the original slots without changing the installation positions Before removing the HDDs note their installation positions and put labels indicating the installation positions on the HDDs Bef
73. ard Firmware update errors No Error message Action 1 The BMC includes the Restart the Server to complete the update following image updated incompletely 2 The update area status is This may be caused by network congestion Retry acquired unsuccessfully the operation If the operation fails several times replace the Management LAN Board If the error still occurs the BMC may be defected Replace the I O Board 3 The update data is too large The update file may be broken Get the update file again 4 The update is prepared This may be caused by network congestion Retry unsuccessfully the operation If the operation fails several times replace the Management LAN Board If the error still occurs the BMC may be defected Replace the I O Board 5 The file size is illegal The update file may be broken Get the update file 6 The revision information again cannot be found 7 The rollback image is created Retry the operation If the operation fails several unsuccessfully times replace the I O Board 144 No Error message Action The firmware is erased unsuccessfully 145 No Error message Action 9 The format version is not The update file may be broken Get the update file supported yet again 10 The update image file is read unsuccessfully 11
74. ard 02B2 Incorrect drive A type run SETUP Start SETUP to check if Floppy Options Diskette is setto 1 44 1 25Mb 1 2 Replace the FDD 02B3 Incorrect drive B type run SETUP Check the settings of BIOS SETUP Replace the I O board 02DO System cache error Cache disabled Replace the processor Replace the processor board 02D1 System Memory exceeds the CPU s Replace the processor caching limit Replace the processor board 02F5 DMA test failed Replace the I O board 02F6 Software NMI Failed 02F7 Fail safe Timer NMI Failed 0500 Expansion ROM not initialized PCI Slot Set Option ROM for the PCI slot to which 01 the boot device is connected to Enabled 0501 Expansion ROM not initialized PCI Slot and Disabled for other slots 02 Replace the PCI board 0502 Expansion ROM not initialized PCI Slot Replace the I O board 03 0503 Expansion ROM not initialized PCI Slot 04 0504 Expansion ROM not initialized PCI Slot 05 0505 Expansion ROM not initialized PCI Slot 06 0506 Expansion ROM not initialized PCI Slot 07 0507 Expansion ROM not initialized PCI Slot 08 0611 IDE configuration Replace the I O board Changed Replace the connected devices 0613 COM A configuration changed 0614 COMA config Error device disabled 0615 COM B configuration changed 0616 COM B config Error device disabled 0617 Floppy configuration changed 0618 Floppy config Error device disabled 0619 Parallel port Configuration changed 061A Para
75. ard 5 Device 1 Signal SCSI 804 063148 003A G7HRH P3 5 Device 2 SCSI 4CONN U320 Terminated L1 1400 5 SCSI BP 5HDD 5 Device 1 Power 804 062935 010 03 G7HRK P10 P11 5 Device 2 5 POWER CABLE 040 6 SCSI BP 8HDD PCI disk array Signal SCSI 804 063107 565 G7HUP_P13 controller option ULTRA320M CABLE 565 7 SCSI BP HDD SCSI BP 8HDD Signal 804 062902 115 G7HRK_P9 G7HUP_P11 BOX 10PIN CABLE 8 Main Board SCSI BP 8HDD Power 804 063225 001 G7HML_P25 G7HUP_P10 SCSI BP POWER CABLE SCSI BP 8HDD 100 G7HUP_P12 9 CD FD Board FDD Drive Signal FDD 8000530000 G7HMJ_P2 1 0MM pitch 26 conductor FFC 010 10 SCSI BP FAN Connecter 1 Power Signal 804 063226 000 G7HUP_P9 FAN Connecter 2 FAN I F FAN CABLE 45 To connect a SCSI cage to on board SCSI controller in I O board Device gt 5 25 inch Additional Li SCSI BP 8 Connect 1 1 5 PCI SCSI Option board Processor board __ eee 4 Ppwer 4 board Option H Power Module AC Power Module Option AC Open Sensor Switch Memorv board Option Memorv board Option on 46 Cables to be used From To Cable No 1 Board Signal 804 063141 0110 G7HRH_P24 G7HTR P1 A BMC CABLE 011 2 IO Boar
76. ate the server you re working on Use the UID switch when the several servers are installed in the system Pressing the UID switch again turns off the UID lamp UID switch 771000 UID lamp UID lamp UID switch 140Rd 4 40 1 7 6 PCI Slot Lamps PCI SLot Power Lamp The lamp lights green when the hot plug PCI slot contains PCI board and the power is supplied to the PCI board If no PCI board is installed or the power is not supplied to the board the lamp goes off PCI Slot Fault Lamp If an error occurred on PCI board or the slot installed the PCI board this lamp lights in amber If the driver of a Hot Plug PCI board is stopped by Windows Server 2003 Windows 2000 for Hot Remove or Hot Replace the PCI slot fault lamp blinks in amber Refer to the User s Guide for PCI hot plug features PCI Slot Power Lamp PCI Slot Fault Lamp 5550000 45962606 9 0805260 mi 3 2 2 mo o 600008660 o o o
77. ba Fa and slide the in rear direction to locate it at the position shown in the figure below Then hold the electronics bay with both hands to lift it slowly as shown in the figure on the next page cutout the frame Protrusion of electronics bay Move the electronics bay so that the protrusion can be seen from the cutout of the frame 97 Hold the electronics bay with both hands then lift it to remove from the chassis 10 Remove the battery cable from battery connector Onboard RAID battery BatteryModule Board Remove the cable from the battery connector 98 11 Remove the battery and DIMMs for the onboard RAID installed on the I O Board Remove the screws 3 fixing the battery for onboard RAID and lift the battery module containing the battery and printed circuit board to remove it from the I O Board Remove the locks at both ends of the socket holding the DIMM for onboard RAID and pull up the DIMM module to remove it from the I O Board Battery fixing scr d PE IMPORTANT The battery is in the power distribution status if it is removed from the I O Board Do not put the removed battery on a metallic plate to prevent the components on the rear face from being short circuited 17 we ve on board Raid DIMM 99 12 13 14 Remove all the initiators in the PC
78. ble A BMC Cable SCSI Cable Power Cable Power Supply 160 N8541 07 Additional HDD cage with 3 5 inch device bay 140Rd 4 only 243 41 1450 1070 140RD 4 CAGE W DEVICE BAY 243 651964 001 SCSI BP FOR 5 25 DEV G7HRL 8000270000 140HE OPTIONAL SCSI FAN 804 062902 115 140HE ICMB SCSI CABLE 804 0631 07 565 140HE ADD ON SCSI CABLE 804 063223 001 140HE SCSI TAPE CABLE 804 063224 027 140HE POWER TAPE CABLE 804 063225 001 140HE ADD ON SCSI POWER CABLE 804 063226 000 140HE OPTIONAL SCSI FAN CBL N8541 08 Additional HDD cage 140He only Level 243 411450 1080 140HE ADD SCSI HDD CAGE 243 652104 001 140HE OPTIONAL SCSI BP 8000270000 140HE OPTIONAL SCSI FAN 804 062902 115 140HE ICMB SCSI CABLE 804 063107 565 140HE ADD ON SCSI CABLE 804 063225 001 140HE ADD ON SCSI POWER CABLE 804 063226 000 140HE OPTIONAL SCSI FAN CBL Additional CPU CPU model CPU Frequency CPU Cache P N CPU P N VRM P N HeatSink 3 16GHz 1M 6967600000 Cranford 3 66GHz n 6967610000 2 83GHz 6975260000 Potomac 3 0GHz 6975270000 802 188409 002A 808 815085 757A 3 33GHz 6975280000 2 66GHz 21 M 8006030000 Paxville 3 0GHz 2 2M 8006040000 Additional memory backboard Product P N AVL Memory Board 243 411449 2200 Additional DIMM Memory size P N AVL 512 Mb 6967800000 161 6967960000 6968090000 6967820000 1024 Mb 6967970000 6968100000 2048 Mb 6968120000 USB FDD 140Rd 4 only Pr
79. cable and connect it again cycle the power then restart the system Replace the I O board Replace the relevant board 132 On screen message Action OBCO POST detected startup failure of Check the CPU installation Replace the CPU OBC1 POST detected startup failure of Replace the processor board 2 Replace the I O board OBC2 POST detected startup failure of CPUHS After replacement start SETUP and OBC3 POST detected startup failure of execute Processor Retest CPU 4 OBDO 1st SMBus address not acknowledged Replace the I O board OBD1 1st SMBus device Error detected Replace the PCI Option card 0802 1st SMBus timeout OBD3 2nd SMBus address not Replace the processor board acknowledged Replace the I O board OBD4 2nd SMBus device Error detected Replace the memory board OBD5 2nd SMBus timeout Replace the DIMM 0806 3rd SMBus address not acknowledged Check the power supply unit connection or OBD7 3rd SMBus device Error detected replace the power supply unit OBD8 3rd SMBus timeout Replace the Power BP Replace the I O board OBD9 4th SMBus address not acknowledged Replace the processor OBDA 4th SMBus device Error detected Replace the processor board OBDB 4th SMBus timeout Replace the I O board OBDC 5th SMBus address not acknowledged Replace the front pan
80. cause lamps installed on boards light or blink to indicate the device or location at which the error occurs The Status and error lamps except the fan error lamps can remain lit if the DC power is turned off Front Panel 140Rd 4 STATUS lamp Error lamps typical cause lamp From top Attention lamp Processor board error lamp Memory board error lamp O board error lamp Power supply unit error lamp Fan error lamp Thermal error lamp Front Panel 140He STATUS lamp Error lamps typical cause lamp From left Attention lamp Processor board error lamp Memory board error lamp board error lamp Power supply unit error lamp Fan error lamp Thermal error lamp 52 Among the typical cause lamps the I O Board error and Processor Board error lamps are installed on the rear face of the Server The BMC error lamp or a detailed cause lamp is also installed on the rear face of the Server 5555225500605650505060006650505060 E 950909990909099909090900090909090909000009 good prota Q hipo
81. cessor MEM IO PSU FAN TEMP Rear LAN Link Act x2 LAN Speed UID Cabinet design 4U Rack 483 x 741 x 178mm 140Rd 4 WxDxH Standard accessories EXPRESSBUILDER Packing List Slide Rail Cable Arm Support OS W2K W2K3 Linux 12 1 4 6 Gibson Paxville 140He Gibson Px 140He Specifications Remarks CPU Processor Paxville x 1 4 Adopted CPU CLK 3GHz Paxville 2 66GHz 667 4M FSB 667MHz Paxville 3GHz 667 4M Package MPGA L2 Cache 2x2MB L3 Cache None Chipset Intel Twin Castle Memory Standard 1GB 512MB DIMM x 2 4Way Interleave Maximum 32GB 16 DIMMs in total 512MB DIMM x2 Adding unit 2 400 SDRAM DIMM 1GB DIMM x2 Registered x 2 2GB DIMM x2 Adding times 8 times Additional memory backboard Check ECC ChipKill 4 1 When factory installed DIMMs Redunduncy supports Mirroring Momory Raid ars replaced memory Memory 4 Hot plug HDD Standard None Supported HDD Maximum 300GB or more x 13 SCSI Ultra320 10K 15Krpm Internal SCA2 HotPlug 4 2 10Krpm Alliance Carrier When optional HDD cage is installed SCSI I F Single unit Ultra320 SCSI x 2ch OnBoard RAID Disk Internal Standard On Board 3 N8103 81 90 supported Array External Option No of cards 4 max LAN Standard 1000 100 10Base T x 2 Remote Wake UP 100 10Base T Management LAN featur
82. ck on the front bezel by using the security key to remove the front bezel 2 Remove the memory slot cover on the front of the Server by removing the two captive screws 3 Press the Attention button on the Memory Board in which an error occurs with the Attention lamp lighting umber The Power lamp on the Memory Board goes off 71 4 Wait afew minutes for the board to cool down and pull out the Memory Board from the Server When the button switch for DIMM slot error lamp is pushed parts of the error can be specified We recommend you wait for a few minutes after the Power lamp goes off because any Memory Board is heated excessively during power distribution 5 Replace the Memory Board or DIMM and install the new or modified Memory Board in the Server 6 Press the Attention button on the installed Memory Board The Power lamp on the Memory Board blinks green and goes on after a while 7 Install the memory slot cover and the front bezel 72 4 9 4 Replacement of Processor Board Processor Heat Sink or VRM The figure shows the Server mounted on the 140Rd 4 chassis The Server on the 140He chassis is different only in that it is mounted longitudinally The replacement procedure is the same for both servers except when specified otherwise 1 Release the lock on the front bezel by using the security key to remove the front bezel 2 Remove the memory slot cover on the front of the Server by removing the
83. d 4 XMP 3 33G 8 Potomac 2 83GHz 667 8M x1 MEM 1G 512MB 2 Diskless Gibson P 140Rd 4 Express5800 140Rd 4 XMP 3 33G 8 Potomac 3 0GHz 667 8M x1 MEM 1G 512MB 2 Diskless Gibson P 140Rd 4 Express5800 140Rd 4 XMP 3 33G 8 Potomac 3 33GHz 667 8M x1 MEM 1G 512MB 2 Diskless Gibson P 140He 55800 140 Potomac 2 83GHz 667 8M x1 XMP 3 33G 8 MEM 1G 512MB 2 Diskless Gibson P 140He Express5800 140He Potomac 3 0GHz 667 8M x1 XMP 3 33G 8 MEM 1G 512MB 2 Diskless Gibson P 140He Express5800 140He Potomac 3 33GHz 667 8M x1 XMP 3 33G 8 MEM 1G 512MB 2 Diskless Gibson Px 140Rd 4 Express5800 140Rd 4 Paxville 2 66GHz 667 2x2M x 1 XMPD 3G 4 MEM 1G 512MB 2 Diskless Gibson Px 140Rd 4 Express5800 140Rd 4 3GHz 667 2x2M x 1 XMPD 3G 4 MEM 1G 512MB 2 Diskless Gibson Px 140He Express5800 140He Paxville 2 66GHz 667 2x2M x 1 XMPD 3G 4 MEM 1G 512MB 2 Diskless Gibson Px 140He Express5800 140He Paxville 3GHz 667 2x2M 1 XMPD 3G 4 1G 512MB 2 Diskless Official name of Canford Potomac 64 bit Intel Xeon Processor MP Official name of Paxville Dualcore Intel Xeon Processor 7040 1 2 Overview of Gibson C 140Rd 4 Gibson P 140Rd 4 Gibson Px 140Rd 4 m 4 sockets Server m Rack mount model 40
84. d 4 barebone W O CPU board Paxville PROCESSOR BOARD PAXVILLE667 Paxville Cpu Board 140 FM FDD 3 5 SLIM MITSUMI 140He Floppy drive 140HE RD 4 RAID BATTERY BBU for Onboard RAID Ctrler 140HE RD 4 SLIM CDR SR244W1 Optical drive 140HE FANS Fan Block 140RD 4 BAREBONE CRANFORD Without CPU 140HE BAREBONE CRANFORD Without CPU 140RD 4 BAREBONE POTOMAC Without CPU 159 140HE BAREBONE POTOMAC 140HE RD 4 GIBSON BASE CBL SET 140HE GIBSON SHIGA CABLE SET 140HE RD 4 256M FOR RAID CTRLR 140HE RD 4 INTRUSION SWITCH 140HE RD 4 SCSI 0320 CBL 10CM 140HE RD 4 A BMC CABLE 140HE SCSI 4CONN U320 L1 1400 140HE POWER CBL 140HE RD 4 DPS 700EB D lt SER ER JN lt SER ER JN lt JN Without CPU Gibson cable set 140He specific cables Cache for Onboard Raid Ctrler Intrusion Switch Assy SCSI Jumper ca
85. d IO Board Signal SCSI 804 063107 5110 G7HRH P4 G7HRH P5 ULTRA320M CABLE 511 3 Open Sensor Switch Signal 804 062937 200 G7HMM_P6 OPEN SENSOR CABLE 020 4 PCI SCSI board 5 Device 1 Signal SCSI 804 063148 003A Option 5 Device 2 SCSI 4CONN U320 L1 1400 Terminated 5 SCSI BP BHDD 5 Device 1 Power 804 062935 010 03 G7HRK_P10 P11 5 Device 2 5 POWER CABLE 040 6 SCSI BP 8HDD IO Board Signal SCSI 804 063107 565 G7HUP_ P13 G7HRH P3 ULTRA320M CABLE 565 7 SCSI BP BHDD SCSI BP 8HDD Signal 804 062902 115 G7HRK_P9 G7HUP_P11 BOX 10PIN CABLE 8 Main Board SCSI BP 8HDD Power 804 063225 001 G7HML P25 G7HUP_P10 SCSI BP POWER CABLE 100 SCSI BP 8HDD G7HUP_P12 9 CD FD Board FDD Drive Signal FDD 8000530000 G7HMJ_P2 1 0MM pitch 26 conductor FFC 010 10 SCSI BP FAN Connecter 1 Power Signal 804 063226 000 G7HUP P9 FAN Connecter 2 I F FAN CABLE 47 1 9 Criteria for Installation 1 9 1 Gibson C 140Rd 4 Gibson P 140Rd 4 Gibson Px Major Minor classification Standard Remarks classification Input power Power source Single phase bipolar with ground terminal Voltage 100 127 Vac 10 200 240 Vac 10 Frequency 50Hz 1Hz or 60Hz2 1Hz Waveform distortion 10 Power Input current 12A 6A consumption Apparent current 1200VA Max Active current 1176W Max Rush current
86. d provided with the server 3 A Additional PCI board slot Non hot plug slot for optional PCI board PCI Express x4 1 slot Can contain x8 board 32 bit 33MHz 2 slots 4 Additional PCI board slot Hot plug slot for optional PCI board PCI Express x8 2 slots 64 bit 100MHz PCI X 4 slots 5 PCI slot POWER lamp PCI slot Fault lamp 7 PCI slot error lamp 20 10 11 12 13 14 15 16 17 18 19 20 21 22 23 I O board error lamp Processor board error lamp BMC error lamp 1000 100 10 lamp LAN connector Used to connect with a network system on LAN The number following the bold faced character shows the port number LINK ACT lamp ICMB connector Used to connect a device having the ICMB interface The number following the bold faced character shows the port number Management LAN A BMC port USB 1 USB 2 connectors The USB 1 upper and USB 2 lower connectors are connected with devices accepting the USB interface 2 0 Monitor connector The monitor connector is connected with the display unit Serial port B connector To be used exclusively with the serial port B connector on the front panel Serial port A connector The serial port A connector is connected with a device having the serial interface The server can t directly be connected to a leased line through the connector Keyboard connector Used to connect with the optional keyboard Mouse connector Used to connect with the opti
87. dr He t op eto 154 1032 Requirement e etate eti eame ten dede 154 1032 Details oie e d 154 11 Maintenance Parrts 157 11 1 Specification Number of Maintenance Parts a 157 11 2 Maintenance Parts 159 12 dH 163 12 1 Availabl PCI Rte o 163 12 2 Available Options ier ip epe t nire Wile EE eere Ras 164 12 3 Block Diagram iii nde rer depo tte e eee ees 165 Xii 1 Overview Development Code Gibson C 140Rd 4 1 2 3 1 Development code name 2 CPU code name C Cranford P Potomac Px Paxville 3 Chassis model 140Rd 4 Rack Type 140He Tower Type 1 1 Model and Product Name Development code Product name Description Gibson C 140Rd 4 Express5800 1 40Rd 4 XMP 3 16G 1 Cranford 3 16GHz 667 1M x1 MEM 1G 512MB 2 Diskless Gibson C 140Rd 4 Express5800 140Rd 4 XMP 3 66G 1 Cranford 3 66GHz 667 1M x1 MEM 1G 512MB 2 Diskless Gibson C 140He Express5800 140He Cranford 3 16GHz 667 1M x1 XMP 3 16G 1 MEM 1G 512MB 2 Diskless Gibson C 140He Express5800 140He Cranford 3 66GHz 667 1M x1 XMP 3 66G 1 MEM 1G 512MB 2 Diskless Gibson P 140Rd 4 Express5800 140R
88. e Graphics Chip RADEON7000M 5 4 OnBoard Resolution 640x480 1280x1024 VRAM 16MB FDD 3 5 FDD 3Mode CD ROM Standard Slim type X24 IDE I F Ultra ATA100 x 1ch CD ROM DVD RAM can be connected exclusive use Device 5 25 1 height x 2 bay 3 5 1 height x 5 8 Ultra320 SCSI supported B P 6 When optional HDD cage is installed Slot Slots Total 9 Slots PCI Express x 3 PCI X x 4 PCI 32Bit 33MHz x2 13 Gibson Px 140He Specifications Remarks Hot Plug PCI Total 6 Slots PCI X x 4 PCI 32Bit 33MHz x2 External Front Serial RJ45 x 1 USB x 1 6 The front USB port is interface dedicated to USB1 1 Rear CRT x 1 KB PS 2 x 1 5 One of the serial ports is MS PS 2 x 1 USB x 2 exclusive use with the front Serial x 2 Parallel x 1 serial port The rear serial port 100Bast TX 1 1000 1 5 the factory default Ultra320 SCSI x 1 ICMB x 2 RAS Y IPMI supported Power supply 700W x 3 1 Three units are factory installed Redundant power Y Hot Swappable supply Redundant fan Y Hot Swappable Switch Front Power Sleep Reset Dump UID Rear None Security key Provided LED Front Power Sleep System Status HDD LAN Link Act x 2 UID Attention Processor MEM IO PSU FAN TEMP Rear LAN Link Act x2 LAN Speed UID Cabinet design Tower 219x681 453mm 140He WxDxH Standard accessories EXPRESSBUILDER Packing List
89. e Server again disconnect the AC cables and make sure that 2 5 VDC output lamp on the I O Board is off Before the 2 5 VDC output lamp can be checked the rear access cover must be removed The lamp is installed below the power cage Do not use any unauthorized batteries and DIMMs provided for other units The defined battery life is two years or 500 charge cycles If a battery is charged for more than 500 it is determined that its life has come Then replace the battery 114 Procedure of checking battery charging count 1 Checking using the Windows event viewer Start Windows to display the event log application of the event viewer on the screen Find the latest log of source MegaServ log and event 5105 from the displayed log list Displaying the detailed e
90. e captive screw 2 on the rear of the Server slide the rear access cover to the rear direction and lift the cover to remove it from the Server Captive screws 3 Ifa 5 device is installed disconnect all the cables connected to the 5 inch device to remove it from the Server 4 Disconnect the FD cable from the mating connector on the FD drive Do not disconnect the connector at the other end IMPORTANT Always disconnect the FD cable before pulling out the CD ROM module or FD drive installed in the Server on the 140He chassis If not the FD cable will be broken FD drive FD cable 2 Disconnect FD cable from FD drive 81 5 To replace the FD drive remove the screw 1 fixing the FD drive module on the front of the Server To replace the CD ROM drive or FD CD board remove the screw 1 fixing the CD ROM module on the front of the Server FD drive module fixing screw CD ROM module handle CD ROM module fixing screw 6 To replace the FD drive pull out the FD drive module toward you from the Server To replace the CD ROM drive or FD CD board hold the handle on the CD ROM module to pull out it toward you from
91. e front direction a little which then separate the SCSI BP from the Connect Board Lift the ejectors on both ends The HDD cage slightly moves forward 106 7 Lift the HDD cage upward to remove it from the Server 8 Remove the screws 12 fixing the HDD cage or SCSI BP to remove the SCSI BP from the SCSI cage 9 Install the SCSI BP in the reverse procedure While the SCSI BP is connected to the Connect Board by using the ejectors check the secure installation of the HDD cage in the Server so that no connector pins risk being bent or that no cables risk being caught 107 4 10 8 Replacement of SCSI BP 5HDD on 140HE Chassis Notes To replace the SCSI BP first remove all the HDDs from the Server Before the replacement always back up the RAID configuration information After the replacement of the SCSI BP insert the HDDs into the original slots without changing the installation positions Before removing the PCI board note the installation position and put a label indicating the installation position on the PCI board 1 Do steps 1 to 6 described in Subsection 4 10 7 above Remove all the HDDs instead of removing the HDDs only in the additional HDD cage 2 Remove the CD ROM and front panel modules from the Server Remove any backup devices if installed IMPORTANT Always disconnect the FD cable from the FD drive before pulling out the CD ROM module installed in the Server on the 140He chassis If no
92. e relevant DIMM Slot Error Lamp to go on to identify the slot having the defected DIMM Before pressing the DIMM slot error lamp ON switch remove the Memory Board from the Server If the Memory Board is removed from the Server pressing the DIMM slot error lamp ON switch allows the relevant SIMM Slot Error lamp to go on 140Rd 4 Memory Board Erro lamp FRONT 9 Memory board Attention lamp 58 4 3 5 Board Error Lamp The I O Board Error lamp is installed on each of the front and rear faces of the Server The lamp goes on umber if an error occurs on the I O Board The lamp is off in the normal operation status When the lamp on the front face of the Server goes on umber check the BMC Error and PCI Slot Error lamps on the rear face of the Server If the BMC Error lamp lights umber replace the I O Board If any of the PCI Error lamps lights umber replace the PCI Board inserted to the slot having the lamp being on If
93. e to power failure or momentary 136 voltage drop and the system is restarted This is not an error 137 8 5 Operation of Battery and DIMM for Onboard RAID 8 5 1 Error Indication by POST The information on onboard RAID is normally indicated by POST as follows LSI MegaRAID BIOS Version XXX Build XXX XX XXXX Copyright C 2005 LSI Logic Corp HA X Bus XX Dev XX MegaRAIS SCSI 320 2E Standard FW XXXX DRAM 256MB SDRAM Battery module is present on adapter Channel 0 ID 14 XXX XXXXX Channel 1 10 14 XXX XXXXX X Logical Drive s found on the host adapter X Logical Drive s handled by BIOS Press Ctrl M or Enter to Run Config Utility Or Press lt Ctrl gt lt H gt for WebBIOS The actions taken against error messages other than above are as follows m Error messages about the battery The battery for onboard RAID may be defected Replace the battery for onboard RAID following the description in Subsection 4 10 11 If the similar message appears after the replacement replace the I O Board m Error messages about the memory A DIMM for onboard RAID may be defected Replace the defected DIMM for onboard RAID following the description in Subsection 4 10 11 If the similar message appears after the replacement replace the I O Board m Error messages about the RAID key The RAID key a device on the I O Board may be defected Replace the I O Board m Error messages about the HDD An HDD may be d
94. efected Check the LEDs on the HDDs to replace the defected HDD 8 5 2 Error Messages by Windows Event Log When Power Console Plus is installed in the Server the onboard RAID log can be checked by the event log application of the Event Viewer Isolate the suspicious device depending on the error type to replace the device 138 8 5 3 Battery Status Check by MegaRAID Configuration Utility Starat the MegaRAID Configuration Utility and select Objects Adapter Battery Information Then the battery status appears as follows Battery Backup Backup Module Battery Pack Temperature Voltage Fast Charging No of Cycles Press Any Key To Continue PRESENT PRESENT COMPLETED 86 Item Meaning Indication Action Back Up Presence of PRESENT None Module battery module ABSENT Check the installation of the battery module Replace the battery module Battery Pack Presence of PRESENT None battery pack ABSENT Check the installation of the cable coming out of the battery pack Replace the battery module Temperature Temperature GOOD None status HIGH Check fans Replace battery module Voltage Voltage status GOOD None BAD Check the installation of the battery module Replace battery module Fast Fast charge COMPLETED None Charging status IN PROGRESS None However replace the battery module if this status continues for longer then eight hours
95. el OBDD 5th SMBus device Error detected Replace the SCSI BP OBDE 5th SMBus timeout Replace the I O board OBE8 IPMB address not acknowledged Replace the front panel OBEY IPMB device error detected Replace the SCSI BP OBEA timeout Replace the I O board 8120 Unsupported DIMM detected DIMM Replace the DIMMs in relevant group group 1 8121 Unsupported DIMM detected in DIMM group 2 8122 Unsupported DIMM detected in DIMM group 3 8123 Unsupported DIMM detected in DIMM group 4 8124 Unsupported DIMM detected in DIMM group 5 8125 Unsupported DIMM detected in DIMM group 6 8126 Unsupported DIMM detected DIMM Replace the DIMMs in relevant group group 7 8127 Unsupported DIMM detected in DIMM group 8 8130 Mismatch DIMM detected in DIMM Use the same type of DIMMs in the relevant group 1 group 8131 Mismatch DIMM detected in DIMM group 2 133 On screen message Action 8132 Mismatch DIMM detected in DIMM group 3 8133 Mismatch DIMM detected in DIMM group 4 8134 Mismatch DIMM detected in DIMM group 5 8135 Mismatch DIMM detected in DIMM group 6 8136 Mismatch DIMM detected in DIMM group 7 8137 Mismatch DIMM detected in DIMM group 8 8140 DIMM group 1 with error is enabled Replace the DIMMs in relevant group 8141 DIMM group 2 with error is enabled 8142 DIMM group 3 with error is enabled 8143 D
96. erialNumber 01 05 ChassisCharacteristics 06 06 Press ESC to return to the previous menu Position the cursor to Start to update to reverse and press Enter The window shown below appears Updates the Product Chassis Information Press Enter The system starts writing to the non volatile memory of the I O board The message shown below is displayed during write operation Updating now The write operation is completed when the message shown below appears Press ESC Normal End NOTE Without a backup data the RMC data remote management data must be restored in manual mode by the remote management feature of the OS 156 11 Maintenance Parts 11 1 Specification Number of Maintenance Parts Basic Processing Unit Models CPU model CPU Frequency CPU Cache Maintenance part without CPU 3 16GHz 1M f 243 411447 434 aui 3 66GHz 2 83GHz 140Rd 4 Potomac 3 0GHz 243 411447 4650 3 33GHz 2 66GHz zu M Paxvill axville 3 0GHz 2 2M 8004170000 8004350000 Models CPU model CPU Frequency CPU Cache Maintenance part without CPU 3 16GHz 1M f 243 411447 4 2 83GHz Potomac 3 0GHz 243 411447 4840 3 33GHz 2 66GHz 2 M Paxvill 41 4 axville Bo 8004180000 8004350000 Additional HDD Cage with 3 5 inch bay 140Rd 4 only m Maintenance Parts Specification 243 411450 1070 Additional HDD Cage 8 HDD 140He only m Maintenance Parts Specification 243 411450 1080 Additional CPU CPU
97. f you press the switch again the power is turned off The system is forcibly shut down when the power switch is pressed continuously for four seconds or longer RESET switch The reset switch is used to reset the server SLEEP switch Pressing the sleep switch once causes the server to enter into the sleep state power saving mode Pressing the power switch in the sleep state recovers the machine to the normal state This function is supported by Windows Server 2003 Windows 2000 UID Unit ID switch Pressing the UID switch turns UID lamp blue located on the front panel and the rear panel on and off Pressing again the UID switch turns the lamp off POWER SLEEP lamp green 6 STATUS lamp green amber DISK ACCESS lamp green amber 8 LAN1 ACCESS lamp green LAN2 ACCESS lamp green 10 UID lamp blue Attention lamp 12 Processor board error lamp Memory board error lamp 14 board error lamp Power supply unit error lamp 16 FAN error lamp Thermal error lamp Dump switch The dump switch is used to collect the event logs having occurred in the server CLEAR switch USB3 connector Used to connect with a device accepting the USB 1 1 interface Serial Port B connector Used to connect with a device having a serial interface UPS must be connected to Serial Port A connector on the rear side of the server IMPORTANT The shape of serial port B on the rear panel connector is the same as that of the LAN and ICMB connectors RJ 45
98. iguration For the setups and notes on the features refer to the User s Guide Also refer to the User s Guide for the addition of a Memory Board or DIMM to the Server In the redundant memory configuration memory mirroring or memory RAID configuration the Memory Board can be removed for DIMM replacement while the power of the Server remains ON hot pluggable The following describes how to replace a Memory Board or DIMM in the normal or hot pluggable configuration In the redundant memory configuration the Redundancy lamp on the Memory Board goes on green when the power of the Server is turned on The figure shows the Server mounted on the 140Rd 4 chassis The Server on the 140He chassis is different only in that it is mounted longitudinally The replacement procedure is the same for both servers except when specified otherwise Replacement in normal configuration 1 Make sure that the power of the Server is set to OFF and disconnect the power cables from all the power units 2 Release the lock on the front bezel by using the security key to remove the front bezel 3 Remove the memory slot cover on the front of the Server by removing the two captive screws 69 4 Release the lock of the ejectors and open them 6 Toreplace a DIMM remove it from the Memory Board 7 Do the reverse procedure for the installation 70 Replacement in hot pluggable configuration 1 Release the lo
99. ing the server Do not intentionally remove or damage any of the labels If you find any labels totally partially removed or illegible due to damage replace them with new ones Li Tower 1 Contents OVerVieW TREE 1 1 1 Model and Product ui iacet be 1 1 2 Overview of Gibson C 140Rd 4 Gibson P 140Rd 4 Gibson Px 140Rd 4 2 1 3 Overview of Gibson C 140He Gibson P 140He Gibson Px 140He 2 1 4 Specifications PE 3 1 4 1 Gibson Cranford 140Rd 4 eese eene eene 3 1 4 2 Gibson Crantord TA0Ee L iate eet eee dee ve barbe ene diee robe eode 5 1 4 3 Gibson Potomae 1ldO0Rd4 nne nein Si O 7 1 4 4 40 huuu E a ua gas 9 1 4 5 1 5 140 4 12000000 eene enne enne 11 1 4 6 1 5 140 e eia elero e e enne enne nnne enne en 13 1 5 Names and Functions of Components 15 1 6 Do MM a ERE E eve CREAR 26 1 6 1 Processor Board Gibson C G7HRJ Gibson P G7HUN Gibson Px G7JBM 26 1 6 2 I O Board 6 27 1 6 3 Board G7EHMLB ee S SQ D S u e De Fr eoe pena nice 29 1 6 4 Memory Board G7HM0
100. ir ends and pull out the VRM directly above 2 Install the VRM in the reverse procedure 78 4 9 5 Replacement of CD ROM Drive or CD FD Board on 140Rd 4 Chassis Note Do not apply this procedure to the replacement of the CD ROM drive CD FD board or FD drive installed in the Server on the 140He chassis because the FD cable must be removed See the next subsection for the replacement of these devices installed in the Server on the 140He chassis 1 Release the lock on the front bezel by using the security key to remove the front bezel 2 Remove the screw 1 fixing the CD ROM module on the front face of the Server 3 Hold the handle on the CD ROM module and pull out the module toward you to remove it from the Server CD ROM module fixing screw CD ROM module handle CD FD board A CD ROM drive CD ROM tray CD ROM module 79 4 Remove the screws 2 fixing the CD FD board 5 Remove the CD ROM drive and tray as shown in the photo below no screws are required to fix them 6 Remove the CD FD board from CD ROM drive 7 Do the reverse procedure for the installation 80 4 9 6 Replacement of CD ROM Drive CD FD Board or FD Drive on 140He Chassis 1 Release the lock on the front bezel by using the security key to remove the front bezel 2 Loosen th
101. ired unsuccessfully the operation If the operation fails several times replace the Management LAN Board If the error still occurs the BMC may be defected Replace the I O Board 30 The line is acquired The update file may be broken Get the update file unsuccessfully again 31 The line length is illegal 32 An unexpected EOF is detected 33 An unexpected token is detected 34 The PIA is not fit to the The platform information PIA is not provided for the Server Server Get the update file again 146 147 9 Other Notes Restrictions m The USB connectors on the front of the Server are applicable only to USB1 1 but not to USB2 0 Connect USB2 0 corresponding devices to the USB connectors on the rear of the Server Connecting a USB2 0 corresponding device to a USB connector on the front of the Server may cause an error to occur m The seamless setup of EXPRESSBUILDER is available only for the onboard RAID controller The seamless setup cannot be used to install OS in a HDD connected to PCI boards including Disk Array Controller and SCSI Controller Always install OS by using the manual setup m If the MegaRAID Configuration Utility is started from POST message Press Ctrl M or Enter to Run Config Utility appears on the screen However always press Enter Pressing lt Ctrl gt lt M gt sometimes causes the Ctrl key not to be released thus disabling normal key entries If thi
102. lled remove all the PCI boards Before removing a PCI board remove the cables connected to the board if applicable NOTE Always insert the PCI cards into the original slots on the new I O Board without changing the installation positions Before removing the PCI board note the installation position and put a label indicating the installation position on the PCI board 3 Remove the fans fan cage and power cage 4 Pullout the A BMC cable connected to the I O Board 94 5 Remove the screw 1 fixing the management LAN board on the rear of the Server Then remove the management LAN board Sees ca m see w 1 i t H Disconnect the SCSI cables on the I O Board The number of SCSI cables varies depending on the system configuration Remove all the SCSI cables connected to the I O Board To remove a SCSI cable always hold the cable tab SCSI cable 95 7 Remove the screws 2 fixing the electronics bay on the rear of the Server 8 Release the lock of the ejector at each of the left and right ends and lift both ejectors at the same time Lifting the ejectors allows the electronics bay to be moved to the rear direction a little which then separates the I O Board from the Main Board 96 gt Lift ejectors on both sides The electronics bay moves slightly backward Hold the frame of the electronics
103. llel port config Error device disabled 130 On screen message Action 0800 Rebooted during BIOS boot at post Replace the I O board Code OB1B PCI System Error on Replace the I O board Bus Device Function Replace the PCI board OB1C PCI Parity Error on BUS Device Function 0 22 Processors installed out of order Replace the processor 0B28 Unsupported CPU detect on CPU Slot1 0B29 Unsupported CPU detect on CPU Slot2 2 Unsupported CPU detect on CPU Slot3 0B2B Unsupported CPU detect on CPU Slot4 0B30 Fan 1 Alarm occurred Clean the fan 0B31 Fan 2 Alarm occurred Replace the fan 0B32 Fan 3 Alarm occurred 0B33 Fan 4 Alarm occurred 0B34 Fan 5 Alarm occurred 0B35 Fan 6 Alarm occurred 0B36 Fan 7 Alarm occurred 0B37 Fan 8 Alarm occurred 0B50 Processor 1 with error taken off line Replace the processor 0B51 Processor 2 with error taken off line Replace the processor board 0B52 Processor 3 with error taken off line After replacement start SETUP and OB53 Processor 4 with error taken off line execute Clear CPU Error 0 5 Forced to use CPU with error Update the system with the latest BIOS OB60 DIMM group 1 has been disabled Insert the DIMM again 0861 DIMM group 2 has been disabled Check if ECC 1 bit multi bit error is 0B62 DIMM group 3 has been disabled recorded in the system event log
104. make a backup copy of the product information and chassis information onto a floppy disk After replacing the I O board start the Off line Maintenance Utility again and restore the product information and chassis information from the floppy disk into the memory of the new I O board When replacing the I O board without making a backup copy of the information restore the information by performing the procedure shown in 10 3 Restoration procedure 2 with no backup 10 2 2 Requirements m EXPRESSBUILDER CD ROM m 1 floppy disk A free space of about 10KB is required An unformatted disk is acceptable 149 10 2 3 Details Before replacing the I O board gt 11 Start EXPRESSBUILDER and select Tool Off line Maintenance Utility 12 Select System Information Management The window shown below appears Save RMC Data Administrator Menu Return to the previous menu 13 Select Save After that make a backup copy onto the floppy disk according to the instructions in the window 14 When the Save operation has successfully completed select Save RMC Data to make a backup copy onto the floppy disk You can use the same floppy disk used in step 3 Save Save RMC Data Administrator Menu Return to the previous menu lt After replacing the I O board gt 1 Start EXPRESSBUILDER and select Tool Off line Maintenance Utility 2 Select System Information Management The window sh
105. memory degrading operation can be known by proper message display by POST lighting umber of the relevant error LED and indication by BIOS SETUP 6 3 Temperature Monitoring Abnormally high temperature warning high temperature warning low temperature and abnormally low temperature can be set as temperature errors If a temperature error occurs logging warning or system shutdown occurs before OS boot After the OS is booted the action taken against a temperature error depends on the ESMPRO setting 6 4 Watchdog Timer WDT The watchdog timer is normally installed in the system Depending on the setting of the watchdog timer the clearing process may not be done within the defined period Then the system is run out to cause a panic to occur 123 7 Remote Management Function The Baseboard Management Controller BMC the system management LSI normally installed in the Server can be used to monitor the status of internal hardware including power supplies fans and temperature In addition the Server can be managed remotely through a management network to provide hardware status monitoring and KVM keyboard video and mouse control Refer to the User s Guide for the detailed description notes and setup procedure of the remote management function If an error occurs during the use of the remote management function the relevant error dialog appears on the management PC For the error messages and the actions taken against
106. must always carry or install the rack while they support it Do not install the rack cabinet so that the load may be concentrated on a specific point Install stabilizers on the rack so that the total load of the rack and devices mounted on the rack is not concentrated on a singe point or join more than one rack with each other to distribute the load Failure to follow this instruction may cause the rack to fall to result in personal injury Do not install components on the rack cabinet only by a single person More than one person is required to install parts including the doors and trays for the rack Failure to follow this instruction may cause some parts to fall to be broken and or to result in personal injury Do not leave more than one device being pulled out from the rack Pulling out more than one device from the rack may cause the rack to be fallen Only pull out a single device from the rack at a time Do not provide the wiring for the server to exceed the rating of the power supply To prevent burns fires and device damages the power supplied to the server shall not exceed the rating load of the power branch circuit The server requires at least two Power Cords or up to four Power Cords depends on your configuration Connect each power cord to each appropriate Wall Outlet provided with 20A branch circuit Contact your electric constructor or the local power company for the requirements on the wiring and installation of elec
107. n any of the power units lights amber an error occurs in the corresponding power unit Replace the power unit The Power Unit Error lamp is off in the normal operation status In the normal operation status the Power Unit lamp blinks green if a power cable is connected to the power unit and lights green if the power of the Server is turned on Power unit error lamp 200 OO E1590 Power unit error lamps AS 09090590 0050000000090 0050090009005009000900090 0909090909690909090909090 it 5050505055050505050605050505060 2605 050969996262 050505050500 0202020202020920 9505950505050 0859405029292050 10001 00009 oo o CDOOOOSBSBO00RLI ooo
108. n below is displayed during restoration Restoring now Please wait 14 Once the restoration is complete the window shown below appears Restoring successfully completed 15 Press Enter to exit The system will restart 153 10 3 Restoration Procedure 2 With No Backup Copy 10 3 1 Overview After replacing the I O board start the Off line Maintenance Utility and enter the product information and chassis information in manual mode to update values The RMC data remote management data must be restored in manual mode by the remote management feature of the OS 10 3 2 Requirement m EXPRESSBUILDER CD ROM 10 3 3 Details 1 Start EXPRESSBUILDER and select Tool Off line Maintenance Utility 2 Select System Information Management The window shown below appears Save RMC Data Administrator Menu Return to the previous menu 3 Select Administrator Menu The messages shown below appear Attention Do not use the Administrator Menu except the maintenance staffs Do you want to use the menu 4 Press Enter The messages shown below appear A password is necessary to use the Administrator Menu Input the Maintenance Staffs password Password Press the ESC key to exit 154 5 The password for administrators is CENVRAM The password can be entered in either uppercase or lowercase Enter the password The window shown below appears Administrator Menu Rest
109. n with the use of this material A Safety Notes This section provides notes on using the server safely SAFETY INDICATIONS To ensure proper and safe maintenance of the server handle the server according to the direction of the Maintenance Guide The Maintenance Guide describes possible dangers in use of the server the dangers you encounter if you do not observe the instructions and the ways to avoid the dangers Warning labels are attached to components with possible danger or their vicinity in the server when operating the server In the Maintenance Guide and the warning labels WARNING and CAUTION are used as the terms indicating hazardous levels The terms are defined to have the following meanings WARNING Indicates the presence of a hazard that may result in death or serious personal injury Indicates the presence of a hazard that may cause minor personal injury CAUTION including burns or property damage Precautions and notices against hazards are presented with one of the following three symbols The individual symbols are defined as follows This symbol indicates the presence of a hazard An image in the symbol illustrates the hazard type Attention particular prohibited action Prohibited Action This symbol indicates mandatory actions An image in the symbol illustrates a mandatory action to avoid a particular hazard Mandatory Action This symbol indicates prohibi
110. oduct P N AVL USB FDD 6953520000 6849180000 162 12 Appendix 12 1 Available PCI Boards The table below shows the optional devices and their available slots Product name Express 1 2 3 4 5 6 7 8 9 Bus A Bus B Bus C BusD Bus E Bus F 32 bit 33MHz x4 x8 64 bit 100MHz Slot size Full height PCI board type 5V x8 socket 3 3V Available board size Long short Hot plug Non hot plug Hot plug SCSI controller 32bit 33MHz PCI 3 4 4 SCSI controller 64bit 133MHz PCI X 5 EI Y 4 SCSI controller 64bit 133MHz PCI X 5 EI 4 220 Fibre Channel controller 64bit 133MHz PCI X Disk array controller 64bit 66MHz PCI 5 lt 2 2 2 2 42 lt 2 Disk array controller SAS PCI EXPRESS x8 Fibre Channel controller 2Gbps Optical 64bit 133MHz PCI x 5 Fibre Channel controller 4Gbps Optical PCI EXPRESS x4 1000BASE T Adapter 2ch PCI EXPRESS x4 1000BASE T Adapter PCI EXPRESS x1 7 1000BASE T Adapter 2ch 64bit 133MHz PCI X 1000BASE T Adapter 64bit 133MHz PCI X 1000BASE TX Adapter 32bit 33MHz PCI 22255 1000 5 5 Adapter 64bit 133MHz PCI X 100BASE TX Adapter 82bit 33MH
111. onal mouse Printer port connector Used to connect with a printer with the Centronics interface UID lamp 21 Internal View 140Rd 4 Fan bay 1 Hot plug PCI slot 2 3 4 Non hot plug PCI slot Power supply cage 22 Internal View 140He Power supply cage 1 Non hot plug PCI slot 2 3 4 Hot plug PCI slot Fan bay 23 Internal Configuration 140Rd 4 HDD 5 slot model PCI slot Power supply unit Fan Connect board 3 5 inch disk bay board Power Main board Memory board Connect board CD FD board Processor Processor board Front Panel 1 2 24 140He same as 140Rd 4 plus the following Optional hard disk bays 8 5 25 inch disk bays 3 5 inch disk bay Boards Gibson Px G7JBM Processor Board Gibson C G7HRJ Gibson P G7HUN No No Name 1 VRM 1 connector 2 VRM 2 connector 3 HMZD connector To main Board 4 VRM 4connector 5 connector 6 Processor 3 VRM 3 error LED 7 Processor 3 Slot 8 Processor 4 VRM 4 error LED 9 Processor 4 Slot 10 Processor 2 Slot 11 Processor 2 VRM 2 error LED 12 Processor 1 VRM 1 error LED 13 Processor 1 Slot BAR CODE LABEL
112. ore after exchange of the Mother Board 6 Select Customize Product Chassis Information The window shown below appears Customize Product Chassis Information Manufacturer Name NEC Product Name Express5800 140Rd 4 Product Part N8100 1034 Product Version FRO O Product Serial 1234567 Chassis Information Set Default Start to customize 7 Check the following items for correct values Manufacturer Name Model Name N Code FR number and Server Serial Number If finding any incorrect value correct it from the keyboard Position the cursor to the target item to reverse and press Enter You can enter correct the value 8 Position the cursor to Chassis Information to reverse and press Enter The window shown below appears Customize Product Chassis Information Chassis Part Number 243 530458 001 Chassis Serial Number 05 Chassis Characteristics 06 155 10 11 12 Check the following items for correct values Chassis Type Chassis Part Number Chassis Serial Number and Chassis Characteristics If finding any incorrect value correct it from the keyboard Position the cursor to the target item to reverse and press Enter You can enter correct the value The default values for the server are shown below 140Rd 4 Rack 140He Tower ChassisType 17 17h Rack Mount Chassis 07 07h Tower ChassisPartNumber 243 411567 001 243 411575 001 ChassisS
113. ore the SCSI BP can be replaced the HDD cage must be removed HDD cage 1 Make sure that the power of the Server is off and disconnect the AC cables from all the power units 2 Remove all HDDs CD ROM module and front panel module from the Server Remove any backup devices if installed 3 Remove the rear access and front access covers For the Server of the 3 5 inch device model 3HDD model pull out the SCSI and power cables for 3 5 inch devices from the HDD cage 5 Remove the HDD cage fixing screws 2 on the front of the Server i SE xo ES Sco O c I I co T 900 e E 0 0 0 X Ir T 2 CII IL i 2 I IL CA 0500000000000000000 uc 0500000000000000000 00000000000000000 00000000000000000 9909005059505959590 50505050506060600 80808050508050505059 O 8999898999898999899 9 9 e 105 Release the lock of the ejector at each of the left and right ends of the HDD cage and lift both the ejectors at a time Release the lock of the ejector at each of the left and right ends and lift both the ejectors at a time Lifting the ejectors allows the HDD cage to be moved to th
114. ors on system event log SEL display No Error message Action 1 The BMC SEL is cleared This may be caused by network congestion Retry unsuccessfully the operation If the operation fails several times 2 The SEL is acquired replace the Management LAN Board If the error still unsuccessfully occurs the BMC may be defected Replace the I O Board Errors on sensor device report SDR display No Error message Action 1 The SDR is acquired unsuccessfully This may be caused by network congestion Retry the operation If the operation fails several times replace the Management LAN Board If the error still occurs the BMC may be defected Replace the I O Board 142 Errors on maintenance replacement device information FRU display No 1 Error message The DRU is acquired unsuccessfully Action This may be caused by network congestion Retry the operation If the operation fails several times replace the Management LAN Board If the error still occurs the BMC may be defected Replace the I O Board BMC configuration errors No Error message Action 1 The setting failed After checking the network environment retry the 2 The BMC configuration is operation If the operation fails several times replace acquired unsuccessfully the Management LAN Card If the e
115. own below appears Save Save RMC Data Administrator Menu Return to the previous menu 3 Select Administrator Menu The messages shown below appear Attention Do not use the Administrator Menu except the maintenance staffs Do you want to use the menu 150 4 Press Enter The messages shown below appear Administrator Menu A password is necessary to use the Administrator Menu Input the Maintenance Staffs password Password gt Press the ESC key to exit 5 The password for administrators is CENVRAM The password can be entered in either uppercase or lowercase Enter the password The window shown below appears Administrator Menu Restore after exchange of the Mother Board 6 Select Restore after exchange the Mother Board The window shown below appears Restore after exchange of the Mother Board Product Information SROM 00000098 033Eprod bin Chassis Information SROM 00000028 033Echas bin Internal Use Area SROM 00000008 033Einte bin Ambient Temp Sensor Parameter BMC 00000000 033Ebmc1 bin BMC Configuration Parameter BMC 00000000 033Ebmc2 bin GUID BMC 00000000 033Eguid bin BIOS Parameter 1 RTC S 0000000E 033Ebio1 bin BIOS Parameter 2 RTC E 00000000 033Ebio2 bin BIOS Parameter 3 BMC NVRAM 00000030 033Ebio3 bin Setup Information BMC NVRAM 00000000 033Eexpb bin Start to restore 7 Press Enter while Start to resto
116. re Data with O shown in Column Restore is restored is reversed The message shown below appears Restores the saved data to NVRAM ROM 151 8 Insert the floppy disk containing the backup copy into the floppy disk drive and press Enter Restoration starts The message shown below is displayed during restoration Restoring now Please wait 9 When the window shown below appears the restoration is complete Press ESC Data Name Device Addr i File Name Restore Result Product Information SROM 00000098 033Eprod bin Chassis Information SROM 00000028 033Echas bin Internal Use Area 00000008 OS33Einte bin Ambient Temp Sensor Parameter BMC 00000000 x033Ebmc1 bin BMC Configuration Parameter BMC 00000000 x033Ebmc2 bin GUID BMC 00000000 x033Eguid bin BIOS Parameter 1 RTC S 0000000E 033Ebio1 bin BIOS Parameter 2 RTC E 00000000 033Ebio2 bin BIOS Parameter 3 BMC NVRAM 00000030 x033Ebio3 bin Setup Information NVRAM 00000020 x033Eexpb bin oooo0oo0o00000 OOOOOOOOOO Exit ESC 10 The system will reboot Start the Off line Maintenance Utility and display the Administrator Menu 11 Select Restore Data Restore after exchange of the Mother Board Restore RMC Data Customize Product Chassis Information Return to the previous menu 12 Press Enter when the window shown below appears Restores the saved ABMC data to NVRAM ROM 152 13 The restoration starts The message show
117. rror still occurs replace the I O Board 3 The BMC is now used by Retry the operation after a while another software Retry the operation after a while 4 The BMC configuration file is The BMC configuration file may be broken Check illegal the file 5 Required XML tags are not found 6 The file is saved The BMC configuration file is saved incorrectly After unsuccessfully changing the storage destination retry the operation 7 The user name is too long The user name should be up to 32 characters 8 The user name includes one The user name can only accept alphanumeric or more illegal characters characters minus sign and underscore 9 The password is too long The password should be up to 16 characters 10 The password does not Reenter the password match the registered one 11 The HTTP port number is Numeric characters are only available illegal 12 The SSL port number is illegal 13 The HTTP port number is the The port numbers cannot be the same with each same as the SSI port number other Specify different port numbers 14 The login trial period is illegal Numeric characters are only available 15 The possible login failure count is illegal 16 The account lock period is illegal 17 The IP address is illegal Specify the IP address with numeric characters and 18 The subnet mask is illegal periods 19 The default gateway is illegal 20 The IP address of the DNS server is illegal 21 The host name is illegal
118. s should occur press the Ctrl key again m Backup devices cannot be connected to the Onboard RAID controller 148 10 Saving Restoring Product Information when Replacing the I O Board 10 1 Overview The product information e g model name and N code of the server and chassis information e g chassis type and designation number is recorded in the non volatile memory of the I O board Product information and chassis information suitable for the server is recorded at shipment If the current I O board needs to be replaced in the field the memory of a replacement I O board contains provisional product information and chassis information which is usually not suitable for the target server When replacing the I O board restore the product information and chassis information into the new I O board according to the procedure below In general restore the information by performing the procedure shown in 10 2 Restoration Procedure 1 Backup and Restoration When replacing the I O board without making a backup copy of the information restore the information by performing the procedure shown in 10 3 Restoration procedure 2 with no backup copy Without a backup data the RMC data remote management data must be restored in manual mode by the remote management feature of the OS 10 2 Restoration Procedure 1 Backup and Restoration 10 2 1 Overview Before replacing the I O board start the Off line Maintenance Utility and
119. sor and or BIOS or outputs the information to a text file Managing system information The feature backs up saves the information and or settings specific for the customer system Without the backup the information and or settings specific for the customer system cannot be recovered in the repair or replacement of a board However the system information includes information allowed to be backed up that disabled to be backed up and that requiring no backup The information disabled to be backed up is applied by the default setting at the shipment from the factory in the replacement of a base board Accordingly always check the information before the replacement and recover it manually after the replacement 64 m Information allowed to be backed up Product information of FRU information including model name N part number FR and serial number of main unit Chassis information of FRU information including chassis specification number Setting data of BIOS SETUP excluding AC LINK of BIOS SETUP Setting data of BMC and RomPilot m Information disabled to be backed up Setting onboard RAID The onboard RAID setting information can be backed up by using RAID Configuration Save restore in the Tool Menu of EXPRESBUILDER or PowerConsolePlus management software on OS Refer to the User s Guide or the online documentation of PowerConsolePlus found in EXPRESBUILDER Settings on option boards Setting of
120. stem RAM Failed at offset e Check if ECC 1 bit multi bit error is 0231 Shadow Ram Failed at offset recorded in the system event log If the 0232 Extended RAM Failed address line or is recorded replace the relevant DIMMs in pair After replacement start SETUP and execute Clear DIMM Error e Replace the memory board Replace the I O board 0250 System battery is dead Replace and Replace the lithium battery run SETUP After replacement start SETUP to set the current time and date 0251 System CMOS checksum bad Default This error may occur if the system is configuration used forcedly shutdown during POST Start BIOS SETUP to reconfigure the system 0252 Password checksum bad Passwords Start BIOS SETUP to set the password cleared again 0260 System timer error Replace the I O board 0270 Real time clock error Replace the I O board 0271 Check date and time Settings Start BIOS SETUP to set the date and time again Replace the I O board 129 On screen message Action 0280 Previous boot incomplete Default The system will start with Uncached state configuration used Start BIOS SETUP to reconfigure the system 02 0 Diskette drive A error Check the FDD cable connection Replace the FDD Replace the FDD cable Replace the CD FD board 02B1 Diskette drive B error Check the settings of BIOS SETUP Replace the I O bo
121. strator level Contact your administrator Network errors No Error message Action 1 HTTP communication failed After checking the network environment retry the operation If the operation fails several times replace the Management LAN Card If the error still occurs replace the I O Board 2 The IP address could notbe Check the network environment The Remote KVM solved Console is not available in the connection through a 3 The operation cannot reach proxy the target host 4 A network error occurred After checking the network environment retry the operation If the operation fails several times replace the Management LAN Card If the error still occurs replace the I O Board 5 The applet is downloaded After checking the network environment retry the unsuccessfully operation If the operation fails several times replace the Management LAN Card If the error still occurs replace the I O Board If the SSL is made effective only a single client can connect to the unit at a time Retry the operation after terminating the operation of another client 140 No Error message Action 6 The session is After checking the network environment retry the closed operation If the operation fails several times replace 7 The session is the Management LAN Card If the error still occurs established
122. supply Redundant fan Y Hot Swappable Switch Front Power Sleep Reset Dump UID Rear None Security key Provided LED Front Power Sleep System Status HDD LAN Link Act x 2 UID Attention Processor MEM IO PSU FAN TEMP Rear LAN Link Act x2 LAN Speed UID Cabinet design Tower 219X681 453 140He WxDxH Standard accessories EXPRESSBUILDER Packing List Keyboard Mouse Support OS W2K W2KS3 Linux 1 4 3 Gibson Potomac 140Rd 4 Gibson P 140Rd 4 Specifications Remarks CPU Processor Potomac x 1 to 4 Adopted CPU CLK 3 33GHz Potomac 2 83GHz 667 8M FSB 667MHz Potomac 3 0GHz 667 8M Package MPGA Potomac 3 33GHz 667 8M L2 Cache 1MB L3 Cache 8MB Chipset Intel Twin Castle Memory Standard 1GB 512MB DIMM x 2 4Way Interleave Maximum 32GB 16 DIMMs in total 512MB DIMM x2 Adding unit DDR 2 400 SDRAM DIMM 1GB DIMM x2 Registered x 2 2GB DIMM x2 Adding times 8 times Additional memory backboard Check ECC Chipkill 4 1 When factory installed DIMMs Redunduncy supports Mirroring Momory Raid are replaced memory Memory y Hot plug HDD Standard None Supported HDD Maximum 300GB or more x 5 SCSI Ultra320 10K 15Krpm Internal SCA2 HotPlug 4 2 10Krpm Alliance Carrier When the media bay is installed HDD x 3 max SCSI I F Single unit Ultra320 SCSI x 2ch On Board 4 RAID
123. t the FD cable will be broken 3 Remove the screws 2 fixing the fan cover to remove it And remove the screws 2 fixing the logic cover and slide the cover to the rear direction to remove it 4 Remove the screws 2 fixing the front tower frame and slide the frame outward with it lifted to remove the front tower frame from the Server Device Cage 108 5 Remove all the cables connected to the SCSI BP and do steps 5 to 8 in Subsection 4 10 7 above 6 Install a new SCSI BP in the reverse procedure 109 4 10 9 Replacement of Main Board or Connect Board on 140Rd 4 Chassis 1 Make sure that the power of the Server is off and disconnect the AC cables from all the power units Remove the Processor and Memory Boards from the Server 3 Remove the rear access cover front access cover PCI access cover fans fan cage and power cage 4 Dosteps 4 and 5 in Subsection 4 10 5 to separate the I O Board from the Main Board To replace the Main or Connect Board the electronics bay does not need to be removed from the Server but the I O Board must be separated from the Main Board with the ejectors 5 For the Server of the 3 5 inch device model 3HDD model pull out the SCSI cables for 3 5 inch devices from the HDD cage To replace the Main or Connect Board the power cables for 3 5 inch devices does not need to be pulled out from the HDD cage but the SCSI cables must be pulled out 6 Dostep 5 in
124. t pressed to the Server and fasten the screws 2 to fix it 85 4 10 3 Fan Replacement The fans in the Server can be replaced even if the power is turned on hot swap replaceable The system can be operated if a single fan is defected redundant feature However replace the defected fan as soon as possible 140Rd 4 chassis 1 Remove the rear access cover from the Server 2 Remove the fan with the corresponding error lamp lit amber from the Server and install a new fan 3 Make sure that the error lamp is off and install the rear access cover on the Server 86 Standard HDD cage side in 140He chassis 1 Remove the rear access cover from the Server 2 Remove the screws 2 fixing the fan cover and slide the cover to the rear direction to remove it 3 Remove the fan with the corresponding error lamp lit amber from the Server and install a new fan 4 Make sure that the error lamp is off and install the fan cover and the rear access cover NOTE Take sufficient care that no cables in the Server risk being caught while the fan cover is installed 87 Additional HDD side in 140He chassis 1 Remove the rear access cover from the Server 2 Remove the fan with the corresponding error lamp lit amber from the Server and install a new fan 3 Make sure that the error lamp is off and install the rear access cover on the Server 88 4 10 4 Replacement of Power Cage or Power
125. t the power plug into the outlet as far as it goes Heat generation resulting from a halfway inserted power plug imperfect contact may cause a fire Heat will also be generated if condensation is formed on dusty blades of the halfway inserted plug increasing the possibility of fire Use the authorized power cord only Use only the power cord that comes with the server Use of an unauthorized power cord may cause a fire when the electric current exceeds the rated flow Also observe the following to prevent an electric shock or fire caused by a damaged cord Do not stretch the cord harness Do not pinch the power cord Do not bend the power cord Keep chemicals away from the power cord Do not twist the power cord Do not place any object on the power cord Do not secure the power cord with staples or equivalents Do not alter modify or repair the power cord Do not use any damaged power cord Replace a damaged power cord with a new one of the same specifications Notes on Installing and Accessing the Rack Cabinet CAUTION Do not carry or install the rack cabinet only by a single person More than one person is required to carry or install the rack Failure to follow this instruction may cause the rack to fall to result in personal injury and or breakages of surrounding devices In particular a high rack such as 44U rack is unstable if it is not fixed by stabilizers More than one person
126. tall the battery and DIMMs on the I O Board Use the screws removed in step 3 for fixing the battery The package for maintenance devices includes spare screws Install the power cage fan cage fans and all the covers to recover the original state 10 Connect the power cables to the power units turn on the power of the Server and start the MegaRAID Configuration Utility Select Objects Adapter Reset Battery Charge Counter from the Top menu and select Yes to clear the charging cycles NOTE The new battery is not charged The battery is fully charged by continuous operation about six hours after the Server is started 4 10 12 Replacement of PCI Board Refer to the User s Manual for the replacement procedure and notes on the PCI Board 118 4 11 Jumper Settings The jumper pins in the Server are located on the I O Board and Power BP The jumpers and their setting values are described below I O Board G7HRH 5 7 9 Location JP2 Location JP3 Location JP4 119 lt Settings of jumpers on I O Board G7HRH gt Location JP2 Pin Function name Default Remarks 1 2 BMC Boot BlockWrite Enable Open 3 4 FRB3 Timer Disable Open 5 6 BMC Force Update Open 7 8 BMC DNS Setting Clear Enable Open 9 10 Test LED Enable Open 11 12 Not used Short
127. tandard On Board 3 N8103 81 90 supported Array External Option No of cards 4 max LAN Standard 1000 100 10Base T x 2 Remote Wake UP 100 10Base T Management LAN feature Graphics Chip RADEON7000M 5 4 OnBoard Resolution 640x480 1280x1024 VRAM 16MB FDD 3 5 FDD 3Mode CD ROM Standard Slim type X24 IDE I F Ultra ATA100 x 1ch CD ROM DVD RAM can be connected exclusive use Device 5 25 1 height x 2 bay 3 5 1 height x 5 8 Ultra320 SCSI supported B P 6 When optional HDD cage is installed Slot Slots Total 9 Slots PCI Express x 3 PCI X x 4 PCI 32Bit 33MHz x2 Gibson P 140He Specifications Remarks Hot Plug PCI Total 6 Slots PCI X x 4 PCI 32Bit 33MHz x2 External Front Serial RJ45 x 1 USB x 1 6 The front USB port is interface dedicated to USB1 1 Rear CRT x 1 KB PS 2 x 1 5 One of the serial ports is MS PS 2 x 1 USB x 2 exclusive use with the front Serial x 2 Parallel x 1 serial port The rear serial port 100Bast TX 1 1000 1 5 the factory default Ultra320 SCSI x 1 ICMB x 2 RAS Y IPMI supported Power supply 700W x 3 1 Three units are factory installed Redundant power Y Hot Swappable supply Redundant fan Y Hot Swappable Switch Front Power Sleep Reset Dump UID Rear None Security key Provided LED Front Power Sleep System Status HDD LAN Link Act x 2 UID
128. ted actions An image in the symbol illustrates a SYMBOLS USED IN THIS GUIDE AND WARNING LABELS Attentions Indicates that improper use may cause an electric shock Indicates that improper use may cause personal injury Indicates that improper use may cause fingers to be caught Indicates that improper use may cause fumes or fire Indicates a general notice or warning that cannot be specifically identified Prohibited Actions Indicates a general prohibited action that cannot be specifically identified Do not disassemble repair or modify the server Otherwise an electric shock or fire may be caused OO Mandatory Action Unplug the power cord of the server Otherwise an electric shock or fire may be caused Indicates a mandatory action that cannot be specifically identified Make sure to follow the instruction ola Safety Notes This section provides notes on using the server safely Read this section carefully to ensure proper and safe use of the server For symbols see SAFETY INDICATIONS provided earlier General WARNING 2 P P Do not use the server for services where critical high availability may directly affect human lives The server is not intended to be used with or control facilities or devices concerning human lives including medical devices nuclear facilities and devices aeronau
129. the Server 7 replace the FD drive remove the drive from the FD bracket no screws are required to fix them 8 To replace the CD ROM drive or FD CD board remove the screws 2 fixing the CD FD board to remove it 9 Remove the CD ROM drive and tray as shown in the photo below no screws are required to fix them 10 Remove the CD FD board from CD ROM drive 11 Do the reverse procedure for the installation 82 4 9 7 Replacement of Front Panel The figure shows the Server mounted on the 140Rd 4 chassis The Server on the 140He chassis is different only in that it is mounted longitudinally The replacement procedure is the same for both the Server on the 140Rd 4 chassis and that on the 140He chassis if not specified especially 1 Release the lock on the front bezel by using the security key to remove the front bezel 2 Loosen the captive screw 1 fixing the front panel on the Server by using a proper screwdriver 3 Hold the captive screw loosened in step 2 above and pull out the front panel module toward you to remove it from the Server Front panel module fixing screw Front panel module 4 Do the reverse procedure for the installation 83 4 10 Device Replacement 2 Before any device other than those described in Section 4 9 above can be
130. the error lamp lights umber again in spite of clearing the lamp after the replacement replace the I O Board board error lamp 9 5050505050525050505050605050605050 E E 090909095909090909090000090900090000090909 mo mo 00000000 OO o DOOOODBBoOOL o 0000800 d o DOOOOBBoOOT 4 o DEIEJEJEIBISEJEIL o 000068000 o DOOOOSBSBO0OLI 22256 G 200 vese 9 O CEE board error lamp 5 0 0 0 200 2 0 9 000 0 0 0000000 Macc 50505050205050520 0505050502050505050 0 050 o panao 111000 10000 1000 10001 00000 ooo FO o COOOOSBSBOO o COOD
131. the fans are firmly connected If this error indication persists replace the fan A voltage error critical was Replace the possibly faulty package detected All the power supplyies failed to operate Flashing A power alarm was detected in a Replace the power supply unit amber power supply unit A fan alarm was detected Make sure that the fan units are firmly connected If this error indication persists replace the fan A thermal error warning was detected Check internal fans for dust or debris Also make sure that the fans are firmly connected If this error indication persists replace the fan 54 A voltage error warning was detected Replace the possibly faulty package 4 3 2 Attention Lamp If the defected location cannot be identified automatically or several errors occur at more than one location the Attention lamp goes on umber The lamp is off in the normal operation status If the lamp lights check the log to identify the locations at which the errors occur 140Rd 4 55 4 3 3 Processor Board Error Lamp The Processor Board Error lamp is installed on each of the front and rear faces of the Server The lamp lights amber when the Processor Board is defected The lamp is off in the normal operation status When the lamp goes on check the status of the Processor VRM Error lamps
132. the heat sink Swing it from side to side for easy removal NOTE If the heat sink cannot be removed at all heat it with a dryer first Replacement of processor 1 Open the lever of the socket on which the processor is installed to its end completely 76 3 Install a new processor in the reverse procedure Note the direction of the processor in the installation Match the pin mark on the processor with that on the socket to install it correctly Pin mark Installation of heat sink Install the heat sink in the procedure reverse to the removal Notes Any used thermal interface cannot be reused If the heat sink is removed from the processor once remove the thermal interface pasted on the processor and heat sink completely by using a plastic paddle or plate Then paste new thermal interface on the heat sink m For replacement of processor board Use the new thermal interface attached to the processor board of a maintenance device m For replacement of processor Use the new thermal interface attached to the processor of a maintenance device m For replacement of heat sink Use the new thermal interface attached to the heat sink of a maintenance device ff 1 Put the heat sink with the attached heat sink pasted on the processor quietly The heat sink has no specific front and rear sides Replacement of VRM 1 Open the left and right levers on the VRM socket together to the
133. the messages see Chapter 8 124 8 Troubleshooting When a fault occurs it is indicated in several ways Take the proper action against a fault depending on each of the indications Troubleshooting in the User s Guide of the Server includes check lists on faults See the checklists to help you Take the action described in the item related to the fault that occurred if any 8 1 Error LED Indications When an hardware error occurs some of the LEDs on the front panel and or devices light or blink amber Replace the device in which the error occurs following the description in section 4 3 8 2 Locations of Devices Apperaing in Error Messages The locations of installed devices appearing in error messages are as follows 125 8 2 1 Fan FANS Fault lamp FAN4 Fault lamp Fan 5 6 Fault lamp Fan 4 a 2 2 Fan 6 17 41 2 3 FANS Fault lamp FAN1 Fault lamp Fan2 gt FAN Fault lamp Fan 8 Fan 7 126 8 2 2 Memory Board and DIMM Memory board slot 1 DIMM slot 4 2020 0 0 09090909090909090 09090009090909090
134. tics and space devices transportation facilities and devices and facilities and devices requiring high reliability The manufacturer assumes no liability for any accident resulting in personal injury death or property damage if the server has been used in the above conditions Do not use the server in any unapproved place Install the server on a standard EIA 19 inch rack cabinet Do not install the rack containing the server in a place inappropriate to the rack installation environment Failure to follow these instructions may cause some bad influences to be imposed on the server and other systems installed on the rack and also a fire or personal injury due to falling of the rack may occur For the detailed explanation on the place where the server should be installed and the earthquake resistant construction for the rack refer to the manual attached to the rack Always install the server on a rack conforming to the relevant standard Install the server on a rack conforming to the EIA standard for the server to be used Do not use the server with installed on any other rack than standard EIA 19 inch rack or without the installation on a proper rack Failure to follow these instructions may cause the server to operate incorrectly and or personal injury or damages of surrounding devices to occur Do not use the server if any smoke odor or noise is present If smoke odor or noise is present immediately turn off the POWER switch and
135. tric facilities Installation Relocation Storage and Connection CAUTION 9 QO P PP A Never attempt to lift the server with three or less persons The server weighs 75 kg at maximum depending on its hardware configuration Carrying the server with three or less persons may strain their back Hold the server firmly by its bottom with at least four persons to carry it Do not hold the front bezel to lift the server The front bezel may be disengaged from the server causing personal injury Do not install the server on a rack with leaving covers removed Do not install the server on a rack with the cover being removed Failure to follow this instruction may reduce the cooling effect in the server to result in some malfunction and or dusts to enter the server to result in a fire or electric shock Do not pinch your finger with rails or other components Note sufficiently that your fingers may not be caught between a rail and another mechanical part or cut by a rail at installation or removal of the server from the rack Do not use the server in the place where corrosive gases exist Make sure not to locate or use the server in the place where corrosive gases sulfur dioxide hydrogen sulfide nitrogen dioxide chlorine ammonia ozone etc exist Also do not set it in the environment where the air or dust includes components accelerating corrosion ex sulfur sodium chloride or conductive metals
136. unsuccessfully replace the I O Board 8 is sent unsuccessfully 9 The specified RMCP protocol is unavailable 10 The BMC resource is not Retry the operation after the connection from another enough to establish a new client is terminated session 11 Timeout occurred in the After checking the network environment and the RMCP connection Server retry the operation If the operation fails several times replace the Management LAN Card If the error still occurs replace the I O Board BMC errors No Error message Action 1 IPMI request 15 aborted This may be caused by network congestion Retry the operation If the operation fails several times replace the Management LAN Board If the error still occurs the BMC may be defected Replace the I O Board 2 An illegal response is Check the Server If no specific problems are found received from the BMC the BMC may be defected Replace the I O Board 3 The BMC does not support the features of IPMI 2 0 4 The IPMI command is executed unsuccessfully 5 The IPMI message is sent After checking the network environment retry the unsuccessfully operation If the operation fails several times replace the Management LAN Card If the error still occurs replace the I O Board 6 An illegal IPMI command is Check the Server If no specific problems are found requested the BMC may be defected Replace the I O Board 7 The specified target is not found 141
137. uration is modified always provide the system update WARNING Observe the following instructions to work with the server safely ASO Do not look into the CD ROM drive e Disconnect the power plug before working with the server e Do not remove the lithium Ni CD and or NiMH battery unnecessarily 4 CAUTION ASN Observe the following instructions to work with the server safely 2 Do not lift the server by yourself Make sure to complete installation Do not install or remove the component with the cover being attached High temperature 4 9 1 Preparation before Replacement Prepare the following before a device replacement m Take proper measures against static electricity including wearing of a wrist strap m Shut down OS and turn of the DC power m Disconnect the AC cables from the power units for the AC power off m Disconnect all the cables from their mating connectors on the front and rear faces of the unit m Make 1 2 meter working space at the front back left right and top of the unit 68 4 9 2 Replacement of Hard Disk Power Unit 3 5 inch Device or 5 inch Device Refer to the User s Guide for how to replace the hard disk power unit 3 5 inch device or 5 inch device 4 9 3 Replacement of Memory Board or DIMM The Server supports the online spare memory memory mirroring and memory RAID configuration features as well as the normal memory conf
138. ved from the Server but the I O Board must be separated from the Main Board with the ejectors 5 Dosteps 1 to 5 in Subsection 4 10 8 To replace the Main or Connect Board the HDD cage does not need to be removed from the Server but the SCSI BP must be separated from the Connect Board with the ejectors 6 Remove the screws 2 fixing the Main Board to the Server Then pull out the Main Board Connect Board and brackets upward to remove them from the Server The figure shows the Server mounted on the 140Rd 4 chassis On the 140He chassis the Server is only mounted longitudinally The locations of the fixing screws are the same Remove the two screws and then lift the board to remove it from the chassis 112 Removed Main and Connect Boards 172202 7 Remove the screws 2 at each of the left and right sides fixing the Connect Board and pull out board from the Main Board Pull out Connect Board 8 Do the reverse procedure for the installation While the Connect Board is connected to the Main Board note sufficiently that any connector pins may not be caught 113 4 10 11 Replacement of Battery of DIMM for On board RAID Before replacing the battery or a DIMM make sure that the 2 5 VDC output lamp on the I O Board is off if the AC cables are disconnected from the Server If the lamp is on turn on the DC power of the Server once and run the POST before the replacement Then turn off the power of th
139. vent information allows the following screen to be displayed To check the charge cycles on the event viewer PowerConsolePlus must be installed Be 125 5106 ar Seq 88 Jt zi X H LJ E Adapter X of Charge Oycle 85 728 OFW A HE Adapter No of Change Cycle in Description item indicates the number of charge cycles The above screen shows that the number of charge cycles is 86 Checking using the MegaRAID Configuration Utility After starting the MegaRAID Configuration Utility select Objects Adapter Battery Information Then the battery status appears as follows No of Cycles indicates the number of charge cycles The above screen shows that the number of charge cycles is 86 Battery Backup Backup Module PRESENT Battery Pack PRESENT Temperature z Voltage z Fast Charging COMPLETED No of Cycles 86 Press Any Key To Continue 115 Replacement 1 Make sure that the power of the Server is off disconnect the AC cables from all the power units and remove the rear access front access and PCI access covers On the 140He chassis also remove the fan cover from the Server Remove the fans fan cage and power cage Remove the battery and DIMMs for onboard RAID installed on the I O Board To remove the onboard RAID battery remove the screws 3
140. xplosion When the server does not operate appropriately due to the dead lithium and NiMH batteries replace only with the same or equivalent type described later in this manual Danger of an electric shock due to short circuit if the battery is incorrectly replaced 7 CAUTION QO b Hot surface Immediately after the server is powered off its internal components such as hard disk drives are very hot Leave the server until its internal components fully cool down before installing removing any component Make sure to complete installation Always install a power cable interface cable and or option board firmly An incompletely installed component may cause a contact failure resulting in smoking or fire Some components in the server must be replaced due to expiration of service life e g fan module and power supply unit To use the server successfully regularly replace these components Protect the unused connectors with the protective cap The unused power supply cable connectors are covered with the protective cap to prevent short circuits and electrical hazards When removing the power supply cable connector from the internal devices attach the protective cap to the connector Failure to follow this warning may cause a fire or an electric shock vii During Operation CAUTION Do not pull out or remove the server from the rack Pulling or removing the server out from the r
141. z PCI 2 Can be installed Cannot be installed 1 2 3 4 5 6 7 Only one card can be installed per a PCI X bus Up to two cards can be installed Up to three cards can be installed Up to four cards can be installed Up to six cards can be installed Up to three cards can be installed AFT ALB teaming is available with N8104 118 only Up to three cards can be installed AFT ALB teaming is available with N8104 114 only 163 12 2 Available Options Refer to the latest Product Information Technical Guide and System Configuration Guide for options available for the server 164 12 3 Block Diagram preog 80101 p leoip q 1018 21016 ZE ZHWEE 1018 194 1016 194 eis m 89 1015 55903109 015 8X 1015 ssedx3 2d 91018 8 1016 ssexix3 lod dH 9015 uqr9 ZZHW001 1015 2 LOIS 14 9 1001 1015 XIOd mos 9 9 2 001 1015 2 61016 ap9 ZHINOOL 1015 9997528 WOP9IZHWEEL XIOd 06019686 T1 1525 leng 4 5nid 10H dH WOPSIZHINEEL XIOd 401 v uo ue eejeues S ows D sng WS uo d Peed sola ena jeues Addoj4 por 000 esno N VO 2194826 29915 sng x 5 892 px sseix3 Dd SHO

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