Tabletop Controller
Contents
1. 000 aana a Aaaa AAAA ADDL DLLD LALALA AALL LLDD LL nanai aaa 16 Chapter 3 Using the TableTop Controller a 17 17 CHAPTER 1 INTRODUCTION Thank you for purchasing the ClearOne Tabletop Controller for the Converge Pro professional conferencing platform The Tabletop Controller is an intuitive cost effective controller that greatly simplifies control of an audio conference without the need for expensive intimidating touch panels User definable keys also offer simple control of presentation audio and video conferencing functions If you need additional information on how to set up or operate your Tabletop Controller please contact us We welcome and encourage your comments So we can continue to improve our products and better meet your needs Technical Support Telephone 1 800 283 5936 USA or 1 801 974 3760 Fax 1 801 977 0087 E mail tech support clearone com Web site www clearone com Product Returns All product returns require a return materials authorization RMA number Please contact ClearOne Technical support before attempting to return your product Make sure you return all the items that shipped with your product IMPORTANT SAFETY INFORMATION AN Read the safety instructions before first use of this product This conferencing phone is not designed for making emergency telephone calls when the power fails Make alternative arrangements for access to emergency services 1 Read these i2. Builder default xcf File View Connect Transfer Help O B F Dial keys Room Audio Keys User Defined Keys Command Descr iption No command specified tf User 3 9 User 4 Argument Description Mot valid User 1 Select Key User 1 Type DIC Command Fress lE Converge H20 bi E ANONE3 Command Type DID Command Release E Converge VH20 a pa ANONE3 Type DIC Command i LED Text Active State lE Converge VH20 Wiii TRING Status Type DID Command Channel Group Yalue LCD Text Inactive State lE Converge H20 7 XSPEEDDIAL 1 z w Rio wD Not connected Gp 2 The process for customizing the User Defined Keys is the same as has been discussed previously in Customizing Dial Keys and Customizing Room Audio Keys Follow those procedures in order to cus tomize your User Defined Keys 3 The Active Text and Inactive Text fields allow you to input the text no more than 16 characters you wish to have displayed on your Tabletop Controller s display window when the specific state occurs For example if you have a Converge Pro 880 TA with program audio coming in on input 5 you might want to configure the User 1key to toggle the mute status of input 5 so that whenever input 5 is muted the Active Text displays Program Muted on the controller s display and when input 5 is unmuted the Inactive Text displays Program Unmuted on the controller s display After customizing the
3. Initiates the speed dial command for VoIP units VH20 STRING This command sends the specified string out the serial port CHAPTER 3 USING THE TABLETOP CONTROLLER The table below describes the basic button functions of the tabletop controller Button 66 O 0200 89 99 Function Answer Press to answer an incoming call Dial Press to initiate a call Pre dial Dial the phone number using the key to delete the last digit Press the Dialkey to send the call End Press while on a call to disconnect Mute Unmute Press to mute the microphones Press again to unmute Redial Redials the last outbound number dialed from the controller Flash Press to transfer use call waiting or conference calling Volume Up Down Use these buttons to increase or decrease speaker volume Notes 44 character max imum Press and hold to insert a2 sec ond pause into the dial ing string This feature is depend ent on your local PBX feature set
4. s Manual for instructions on how to set these parameters if necessary Using the drop down arrow select your PC s COM serial port to which you have connected the Tabletop Controller and the baud rate for that port then click Connect A message window prompts you to save your current settings Click Yes to save the settings or No to continue the upload without saving A progress bar in the status bar tracks the progress of the connection and the light in the bottom right corner of the status bar lights yellow while the status bar displays Connecting When the connection is completed the light turns green and the status bar displays Connected The Sync to Controller dialog appears Sync ko Controller x Upload the controller settings to Controller Builder Download to Controller Cancel The buttons in the Sync to Controller dialog function as follows e Upload from Controller Uploads the controller settings to Controller Builder The Tabletop Con troller s LCD screen displays Uploading User Keys in Progress and Uploading User Keys Done when the upload is complete e Download to Controller Downloads the current Controller Builder XCF file to the controller The Tabletop Controller s LCD screen displays Downloading User Keys in Progress and Downloading User Keys Done when the download is complete e Cancel Cancels any changes made and closes the dialog Blind T Disconnect Disconnects f
5. user keys enter whatever active or inactive text you wish to appear on the controller s display 4 When you are finished save your settings by clicking the Save icon 5 If Controller Builder is currently connected to the Tabletop Controller continue with step 5 If not con nect to the controller see the Connect menu for information on how to connect to the Tabletop Con troller 6 Click the Download Document to the Controller icon or the Apply button to transfer the settings to the controller The controller display shows the status of the settings being downloaded to the con troller and when the transfer is completed Note If you do not download the settings to the controller before closing Controller Builder then your Tabletop Controller WILL NOT be programmed with the new settings changes made in Controller Builder are not automatically downloaded to the controller The status bar displays the current status of Controller Builder including the error status and connection status with the Tabletop Controller Status Closed R 31926 Ww 15518 Not connected When Controller Builder is connected to the Tabletop Controller the status light at the far right of the status bar illuminates green and the word Connected is displayed When Controller Builder is in the process of connecting to the controller a progress bar in the status bar tracks the progress of the connection while the status light is yellow and the word Conne
6. wish to control with the mute and volume keys The beauty of this customization is that you can set the controller to control specific groups of inputs outputs microphones or other groups associated with a given device or devices with these keys The following process describes how to customize the room audio keys for your Tabletop Controller ha Click the Room Audio Keys button The MUTE UP volume up and DOWN volume down keys are outlined in the Controller Builder window Click the key you wish to modify or select the key from the Select Key drop domn list The Command Description and Argument Description fields describe the command you select and the argument if any for that command im Control Builder default xcf File View Connect Transfer Help no alTT Dial Keys Room Audio Keys User Defined Keys Command Description Sets the Mute for an Input Output Power Amp Processor Faders Telco Rx or Telco Tx Argument Description al Channel Group F Faders I Inputs J Power Amp K Voip Tx L Line Inputs M Microphone Inputs O Outputs F Processing R Telco Rx T Telco Tx Z Voip Rx Mute mode 0 Of 1 On 2 Toggle Select Key Mute CU Type DID Command Channel Group Press a e EA e gt MUTE gt 1 gt gt 2 H Command Release DID Active State E ConvergevH20 Ho Wwe E H qa Status CTE NA mactwe State E corvegeviz0 flo Hue ch eli cl
7. z R O wie O BEE oe Not connected gp The fields in the Command Editor and Status Editor at the bottom of the Controller Builder window change depending on which key you choose to customize For example if you are customizing the MUTE key and choose the MUTE command then you can only select the device type DID command channel group and value for the press and release states see Figure 2 8 If you are customizing the DOWN key and choose the RAMP command then the you can select the device type DID command channel group rate and target for the press and release states The Status Editor fields also change according to the key selected Click the key you wish to customize and select the command and parameters for that command that you desire you can choose from MACRO MUTE and NONE for the mute key or RAMP GAIN MACRO and NONE for the volume keys All commands and parameters are standard Converge Pro commands and parameters If you need further clarification of any of these commands or parameters please refer to the specific Converge Pro User s Manual for your system Note that the command NONE means that the key will be inactive and that nothing will happen when it is pressed or released Note When you use the MACRO command be sure that your macros are correct Controller Builder does not control macros it simply programs your controller to run the macro when the specific key is pressed or released and then displ
8. ClearOne TABLETOP CONTROLLER USER S MANUAL Preface TABLETOP CONTROLLER USER S MANUAL CLEARONE PART NO 800 151 891 OCTOBER 2009 REV 2 1 2009 ClearOne Communications Inc All rights reserved No part of this document may be reproduced in any form or by any means without written permission from ClearOne Communications Printed in the United States of America ClearOne reserves specific privileges Information in this document is subject to change without notice Telephone 1 800 945 7730 Fax 1 801 977 0087 Email tech support clearone com Web Site www clearone com Table of Contents Chapter 1 WPCC WOR oscars een tone aaa tuntsasec once acadesuaciasewnanaciaessetedentieecasaseue 4 Product Overview 4 Service and Support aaa 4 Tennie O 0 6 AA 4 Product RetUrNnS a 4 Important Safety Information 5 UNDACKNO AA 6 Chapter 2 Getting Started a 7 Connecting Your Tabletop Controller 20 20 20 ccc aa 7 Using Controller Builder 2 0 ccc eee aaa 9 Menus and ICONS eee cece cece ccc cceccceccceecceecceccceeececceeecceecceeeeeecettccerceteeereees 9 Customizing Your Controller 0 2 c cece a 12 Customizing the Dial KeyS 2 0 2 2 a 12 Customizing the Room Audio KAEYS ccc e cece cccecceccececcecceceeceeceececeectecteeeeeesees 13 14 Customizing the User Defined Keys 14 Controller Builder Status Bar a 16 Common Commands adada
9. YOUOF EXPOSE THIS vee tne PRODUCT TO RAIN THEPRODUCT OR MOISTURE SEE MARKING ON BOTTOM BACK OF PRODUCT UNPACKING Place the Tabletop Controller on a level surface Ensure you have received all items shown in diagram below Pa KO p A Tabletop Controller w6 tabbe Daumemation on CD Stickeon Labels for User Jefimed Keys 4C cable Adapter FemaleFemale Power Supply Null Modem DB 9 Adapter 1 WARNING You must use the power adapter provided for use with Phihong Technology Co Ltd Power Adapter Model No PSA11R 120 or Globtek Power Adapter Model GT 41502 1512 Pour utiliser avec Phihong Technology Co Ltd Bloc d Alimentation Modele PSA11R 120 or Globtek Bloc d Alimentation Modele GT 41502 1512 Note ClearOne is not responsible for product damage incurred during shipment You must make claims directly with the carrier Inspect your shipment carefully for obvious signs of damage If the shioment appears damaged retain the original boxes and packing material for inspection by the carrier Contact your carrier immediately CHAPTER 2 GETTING STARTED ila Connect the Tabletop Controller to your PC With the Tabletop Controller connected to your PC you can launch the Controller Builder application in order to customize the controller to your system AN WARNING Do not connect the Tabletop Controller to a phone line as equipment failure or damage may result 2 After you have customized your Tabletop Controller accordin
10. as been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped 15 Usethe mains plug to disconnect the apparatus from the AC mains The mains plug shall remain readily operable 16 Tocompletely disconnect unit power from the AC mains disconnect the unit s power cord from the mains socket To reconnect power plug the unit s power cord into the mains socket following all safety instructions and guidelines 17 Caution Danger of explosion if lithium battery is incorrectly displaced Replace only with the same or equivalent type Bat tery should only be replaced by qualified personnel and is not intended as a user serviceable part Do not expose bat teries or battery pack to excessive heat such as prolonged sunlight fire or other heat sources 18 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in fire or electric shock 19 This product can interfere with electrical equipment such as tape recorders TV sets radios computers and microwave ovens If placed in close proximity CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN AMIS AISQUE DE CHOT WARNING TO mayaman saree re PREVENT FIRE OR HEADWIHINTHE GALON ELECTRICAL SHOCK RANGE SA HAZARD DONOT _ AERTING
11. ay is the name of the unit you choose to dial with in the Unit to dial with field If you wish to change this name refer to your Converge Pro User s Manual for the more information Control Builder default xcf Hae F Dial Keys Room Audio Keys User Defined Keys Command Description Argument Description Unit to dial with DID E Converge 840T E Press Command BEES Converge cot AI Bao MM Active State 3 Converge s40T E lo H lt none gt Ef Status Inactive State 3 Converge 8407 Effo f lt none gt RG WO Not connected Gp 3 When you are finished save your settings by clicking the Save icon 4 If Controller Builder is currently connected to the Tabletop Controller continue with step 5 If not con nect to the controller See the Connect menu for information on how to connect to the Tabletop Con troller 5 Click the Download Document to the Controller icon or the Apply button to transfer the settings to the controller The controller display shows the status of the settings being downloaded to the con troller and when the transfer is completed Note If you do not download the settings to the controller before closing Controller Builder then your Tabletop Controller WILL NOT be programmed with the new settings changes made in Controller Builder are not automatically downloaded to the controller Customizing the room audio keys enables you to indicate which devices you
12. ay the results you desire in the controller s display window When you are finished save your settings by clicking the Save icon If Controller Builder is currently connected to the Tabletop Controller continue with step 5 If not con nect to the controller see the Connect menu for information on how to connect to the Tabletop Con troller Click the Download Document to the Controller icon or the Apply button to transfer the settings to the controller The controller display shows the status of the settings being downloaded to the con troller and when the transfer is completed Note If you do not download the settings to the controller before closing Controller Builder then your Tabletop Controller WILL NOT be programmed with the new settings changes made in Controller Builder are not automatically downloaded to the controller Customizing the user defined keys enables you to use your Tabletop Controller to control a myriad of devices and functions These keys can be programmed with any of the following commands GAIN MACRO MCMACRO MCMUTE MCRAMP MUTE PRESET RAMP SPEEDDIAL XSPEEDDIAL STRING or NONE The following process describes how to customize the room audio keys for your Tabletop Controller Click the User Defined Keys button The USER 1 USER 2 USER 3 USER 4 and USER 5 keys are outlined in the Controller Builder window Click the key you wish to modify or select the key from the Select Key drop down list ir Control
13. cting is displayed If Controller Builder is not connected to the Tabletop Controller then the status light is red and the words Not Connected are displayed The read R and write W status is also displayed and a progress bar appears tracking the upload and download progress when those functions are performed Common commands used to program the Controller are listed in the table below Note Not all commands are available to all units Selecting a specific unit will reveal which commands are available for that unit This list covers all commands regardless of availability Command Description GAIN This command changes or reports back the input gain for a channel This command executes a specified macro or reports the last macro executed MACRO There are 255 macros that can be specified Refer to your Converge Console man ual for more information on macros MCGAIN Controls the gain on a multi channel group MCMUTE Controls the mute on a multi channel group MCRAMP This command starts stops the gain ramp for a multi channel group There is no query for this command MUTE This command selects reports the setting of mute on input output or processing channels PRESET This command selects reports the state of a preset RAMP This command starts stops the gain ramp for an input output or assignable proc essing block There is no query for this command SPEEDDIAL Initiates the speed dial command in non VolP units XSPEEDDIAL
14. g to your system s specifics using the Con troller Builder software see Using Controller Builder for more information you can then connect the controller to your system 1 WARNING Do not connect the Tabletop Controller to a phone line as equipment failure or damage may result USING CONTROLLER BUILDER Launch Controller Builder by double clicking the Controller Builder icon Controller Builder Controller Builder will launch with the Dial Keys button selected i Control Builder default xcf noel NG Dial keys Room Audio Keys User Defined Keys Command Description Argument Description Unit to dial with DID 3 Converge 640T bd e l Press Command Release l2 Converge 8407 E E EE Active State Converge B40T e TEN Status Inactive State R O Wie O E hel New Creates a new Builder session Open Opens a previously created Builder session Save Save As Saves the current Builder session i O Connect Connects to a device Not connected Gp Note This menu item is available only when Controller Builder is not connected to the Tabletop Controller Connect 3x Connection Setting COM Pork E aud Fate reni Connect Cancel Note When the Tabletop Controller is connected to a Converge unit not only must the baud rate on the Converge be set to either 38 400 or 57 600 but flow control must also be set to OFF refer to your User
15. nstructions 2 Keep these instructions 3 Heed allwarnings 4 Follow allinstructions 5 Donotuse this apparatus near water 6 Clean only with dry cloth 7 Donotblock any ventilation openings Install in accordance with the manufacturer s instructions 8 Donotinstallnear any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat 9 Donotdefeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and athird grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replace ment of the obsolete outlet Apparatet skal tilkoples jordet stikkontakt 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Useonly with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over 13 Unplug this apparatus during lightning storms or when unused for long periods of time 14 Refer all servicing to qualified service personnel Servicing is required when the apparatus h
16. rom a device Note This menu item is available only when Controller Builder is connected to the Tabletop Controller fess oF Upload Uploads a document from the controller to a connected device Download Downloads a document from a connected device to the controller L Help Activates the Help file Dial keys Dial Keys Button Selects the Dial Keys key grouping Room Audio Keys Room Audio Keys Selects the Room Audio Keys key grouping User Defined Keys User Defined Keys Selects the User Defined Keys key grouping CUSTOMIZING YOUR CONTROLLER Understanding the functions of the key grouping buttons description fields command editor and status editor are best explained by describing the process for customizing the various keys for your controller Customizing the dial keys enables you to determine which telco device your controller will control for dialing purposes The following process describes how to customize the dial keys for your controller 1 Click the Dial Keys button The dial keys are outlined in the Controller Builder window 2 Inthe Unit to dial with field in the Command Editor at the bottom of the Controller Builder window select the device type that will be performing the dialing and that device s ID DID the asterisk indi cates all devices or global from the drop down menus The available devices are all telco devices Note The name that appears on your Tabletop Controller s displ
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