MyQ Garage Tips
Contents
1. Then move the Hub back to the garage to determine if the Wi Fi Hub will keep a solid connection solid green LED If necessary use a Wi Fi range extender readily available from most electronics retailers and install the extender halfway between your Wi Fi router and the garage Wi Fi Hub to Garage Door Opener Programming Monitor Only Situations If your garage door opener is programming to Monitor Only try the following solutions Make sure your garage door is compatible check the compatibility list Slide the Wi Fi Hub off the bracket rotate the Hub 180 degrees and slide the Hub back onto the bracket Relocate the Hub 6 12 inches farther away from the garage door opener After repositioning the Wi Fi hub press and hold on the door image in the app and then choose Select and Program Opener to program the Hub to the garage door opener again Using the App to Control the Garage Door and Door is Not Responsive If using a MyQ app to control the garage door and the door is not responsive app is indicating No response try the following solutions Slide the Wi Fi Hub off the bracket rotate the Hub 180 degrees and slide the Hub back onto the bracket Relocate the Hub 6 12 inches farther away from the garage door opener Check your Wi Fi signal in the garage see Poor Wi Fi Signal in Garage Need more help Click here Email Chamberlain Technical Support technical support chamberlain c2. CHAMBERLAIN MyQ Garage INSTALL TIPS amp HELP How to Repeat Apple Bluetooth Connection to the Wi Fi Hub If you need to repeat the Apple Bluetooth Wi Fi setup you must Forget the MyQ Bluetooth device 1 Ensure the blue LED on the Wi Fi Hub is blinking if not press and hold the gear button until the blue LED blinks 2 On your phone go to Settings gt Bluetooth gt tap the i or the gt next to the MyQ nnn device 3 Tap Forget this device 4 Tap Forget Device 5 Tap the MyQ nnn device again to connect again and complete the Wi Fi setup again Or try the method listed in the Quick Start manual under step 3 for All Other Devices Android Will Not Connect to Wi Fi Hub If you have a newer Android phone or an Android phone running 4 x Ice Cream Sandwich or Jelly Bean the phone may be restricting access to the Wi Fi Hub s Wi Fi signal You need to uncheck check for internet service Settings gt Connection gt Wi Fi gt Menu button gt Advanced gt Uncheck check for internet service Poor Wi Fi Signal in Garage Make sure you have a strong Wi Fi signal in your garage Check how many Wi Fi bars your phone shows when in the garage The MyQ Garage performance is best if your phone shows two or more bars however the MyQ Garage should perform properly with one bar as well Follow step 3 of the Quick Start manual with your Wi Fi Hub in the same room as your router
3. om Call Chamberlain Technical Support 1 800 528 9131 6 am 8 pm MST Mon Sat Some of the logos marks or other images incorporated by Chamberlain in this product are protected as registered or unregistered trademarks trade names and or service marks Trademarks owned by Chamberlain All other Trademarks are the property of their respective owners Use of the Trademarks of Chamberlain or of any other party is not authorized in any manner other than as incorporated into this product
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