HYUNDAI VELOSTER - Sales Training Guide
Contents
1. Engine Oil And Filter Replace 7 500 or 12 mos Replace 3 750 or 6 mos Fuel Additives 1 Add Every 7 500 or 12 mos Add Same as Normal Tire Rotation Perform 7 500 Perform 7 500 Air Cleaner Filter Replace 30 000 E Wore Frequently Battery Condition Inspect 7 900 Inspect Same As Normal Vacuum Hose Inspect 7 000 Inspect Same As Normal aaa ra ae er Unit Replace 15 000 Replace More Frequently Air Conditioning Refrigerant Inspect 15 000 Inspect Same As Normal Brake Hoses amp Lines Inspect 15 000 Inspect Same As Normal Drive Shafts amp Boots Inspect 15 000 Inspect 7 500 or 6 mos Electronic Throttle Control Inspect 15 000 Inspect Same As Normal Exhaust Pipe amp Muffler Inspect 15 000 Inspect Same As Normal Front Disc Brake Pads Calipers Inspect 15 000 Inspect More Frequently a S r ees Inspect 15 000 Inspect More Frequently Lower Arm Ball Joint Upper Arm Ball Joint _SPect 15 000 Inspect More Frequently Suspension Mounting Bolts Inspect 15 000 Inspect Same As Normal Brake Clutch Fluid Inspect 30 000 Inspect Same As Normal Fuel Filter Inspect 30 000 Inspect Same As Normal Fuel Lines Fuel Hoses And Connections Inspect 30 000 Inspect Same As Normal Fuel Tank Air Filter Inspect 30 000 Inspect Same As Normal Parking Brake Inspect 30 000 Inspect More Frequently Vapor Hose Fuel Tank amp Fuel Filler Cap Inspect 30 000 Inspect Same As Normal Valve Clearance Inspect 60 000 Inspect Same As Normal2. e Accelerate at a moderate rate e Keep tires inflated to the recommended pressure on the placard e Be sure the wheels are properly aligned e Avoid unnecessary braking e Drive between 55 65 mph on the freeway active dD Eco Key Websites Hyundai website www hyundai com Hyundai owner website www myhyundai com Bluetooth phone compatibility www hyundaiusa com bluetooth Blue Link www hyundaiusa com technology bluelink 320 HYUNDAI VELOSTER 34 32 HYUNDAI VELOSTER 33 VELOSTER CUSTOMER DELIVERY CHECK LIST HYUNDAI OWNER DEALERSHIP NAME SALES CONSULTANT DATE VIN PREVIOUS VEHICLE BEFORE DELIVERY O CONFIRM GOOD BATTERY USING GR8 AND STAPLE TEST TICKET HERE O CONFIRM COLD TIRE PRESSURE IS SET TO PLACARD O CONFIRM SHIPPING FUSE IS IN POSITION O VERIFY VEHICLE IS CLEAN IN GOOD CONDITION FREE OF CHIPS AND SCRATCHES CLEAN WINDSHIELD AND BACK WINDOW O ENSURE FLOORMATS ARE SNAPPED INTO PLACE if applicable WALK THE CUSTOMER THROUGH EACH OF THE FOLLOWING KEY DELIVERY FEATURES O DEFROST page 15 Press the front defrost button Set to warmest temperature setting Set to highest fan speed VELOSTER CUSTOMER DELIVERY CHECK LIST continued O BLUETOOTH page 20 Demonstrate phone pairing Refer to www hyundaiusa com bluetooth Demonstrate QR code O BLUE LINK pages 21 22 Show website www hyundaiusa com technology bluelink Demonstrate
3. 1 855 225 8354 e By web site Log on to www MyHyundai com select Blue Link Select Remote Services then Remote Door Unlock Lock Input your Blue Link PIN If you need time to get to your vehicle specify a time delay before your vehicle will be unlocked 22 HYUNDAI AUDIO Press POWER button to turn radio on e TUNING LISTENING TO CHANNELS 1 Press FM AM or XM 2 Rotate TUNE to desired channel NOTE A clear view of the southern sky is recommended to ensure XM radio reception e SETTING PRESET BUTTONS Six preset frequencies each for FM1 FM2 AM modes can be stored manually 1 Select the band FM1 FM2 AM you want to store a station into 2 Select the desired station 3 Touch and hold one of the preset buttons until audible beep is heard e ADJUSTING THE SOUND 1 Press SETUP 2 Touch Sound on screen e Touch the arrows on screen to adjust desired sound setting Please refer to your Owner s Manual for more detailed information on how to use your audio system Complimentary XM subscription ends three months following the vehicle date of sale Please contact XM Radio at 1 800 XM RADIO 1 800 967 2346 to renew your XM subscription VELOSTER 29 NAVIGATION Map position Lane marking Outside temperature i TIME OUTSIDE P Mio Clock Shortcut menu Arriving time remaining distance Map scale Destination menu
4. Destination R Address Previous Dest intersection Coordinates ga FF Ww wA UA LQ Q a POI Search Address Book Phone Emergency A A A 4 Home Office User 1 User 2 User3 User4 03 42 OUTSIDE 24 Phone Music 12 12am 6 om Traffic z l iai Playing Pandora Pandora ny AUX aa My Photo OUTSIDE 72 F Ensure you have Pandora app on your smart phone Pair your smart phone to the Bluetooth system Select Media on Audio screen Select Pandora Initiate Pandora app on your smartphone NOTE Not all smart phones are compatible e Address Finds a destination by setting an address e Previous Destinations Destination you have previously entered e POI Point of Interest Search Search for a destination category or name e Emergency Finds a destination by searching for a police station hospital or Hyundai dealership HYUNDAI VELOSTER ZO I MULTIMEDIA AUX USB AND iPod PORT m Use these jacks to connect an external USB audio or video device To view compatible video connect the device to the supplied Hyundai RCA adapter video cable Then connect the RCA adapter cable to the AUX jack 7 A NOTE To operate your iPod through the vehicle s audio system connect your Apple supplied USB cable to the USB port iPod is a trademark of Apple Inc CLOCK ADJUSTMENT Clo
5. Manual Transmission Fluid Inspect 37 500 Replace 75 000 EcoShift Dual Clutch Transmission Fluid Inspect 37 500 Replace 75 000 1st Inspect 60 000 or 72 mos Drive Belt Alt A C Add Inspect 15 000 or 24 mos Inspect Same As Normal Spark Plugs Iridium Coated Replace 105 000 Replace More Frequently 1st Replace 120 000 or 10 yrs Samewehonnal Coolant Add Replace 30 000 or 24 mos Replace formation This Quick Reference Guide does not replace your vehicle s Owner s Manual If you require Additonal information or are unsure of a specific issue you should always refer to the vehicle s Owner s Manual or contact your authorized Hyundai dealer The information contained in this Quick Reference Guide was correct at the time of printing however specifications and equipment can change without notice No warranty or guarantee is being extended in this Quick Reference Guide and Hyundai reserves the right to change product specifications and equipment at any time without incurring obligations Some vehicles are shown with optional equipment Specifications apply to U S vehicles only Please contact your Hyundai dealer for current vehicle specifications NP150 V2013 Rev 10 31 12 Printing 11 02 12 HYUNDAI VELOSTER Quick Reference Guide www hyundai com ED HYUNDAI NEW THINKING NEW POSSIBILITIES Roadside Assistance 1 800 243 7766 1 800 633 5151 1 800 967 2346 1 855 2BLUELINK 1 855 225 8354 Consumer Af
6. ih Audio Far hp washer rite Navigation te Page 09 Fi Pages 23 25 ale Transmission Climate Pages 27 29 control Pages 14 15 To reduce the risk of serious injury to yourself and others read and understand the important SAFETY INFORMATION in your Owner s Manual I GETTING STARTED REMOTE KEYLESS ENTRY Keyless Entry Lock Unlock Tailgate unlock YWee Panic Driver s door Lock Unlock smart key must be within range Press Once Unlock driver door Twice Unlock all doors Third Lock all doors Remove mechanical key Press and hold the release button and remove the key Reinstall mechanical key Put the key into the key slot and push it until a click sound is heard 02 HYUNDAI With the ignition OFF press the engine start stop button e Once for ACC Accessory mode e Twice for ON mode e Three times for OFF To start the engine press the start stop button while e EcosShift Dual Clutch Transmission depressing the brake pedal e Manual Transmission depressing the clutch and brake pedals To shut engine OFF shift to e EcoShift Dual Clutch Transmission P Park and press the start stop button e Manual Transmission Select 1st gear or Neutral apply the hand brake and press the start stop button Emergency situations e Shut off engine while driving Press engine start stop button for more than 2 seconds or press it 3
7. lamp and room lamp will turn on when any door is open except tailgate OFF The lights stay off at all times except when individually turned on CHILD PROTECTOR REAR DOOR LOCK Allows or prevents opening the rear door from inside of the vehicle Insert a key into the hole and turn it to the lock position Insert a key into the hole and turn it clockwise to the unlock position VELOSTER aa FEATURES AND CONTROLS Turn signal indicators Fuel Gauge Tachometer WARNINGS AND INDICATORS e A aT OG Parking brake amp Brake PER 2 Air bag warning light BRAKE fluid tate light ABS warning light Seat belt warning light 1 Low Tire Pressure Indicator TPMS Tire Pressure f Monitoring System malfunction indicator High beam indicator Sn Engine oll pressure 4 Charging system Electric Power Steering a system warning light E2 Immobilizer indicator warning light warning light Door open warning light Turn signal indicator A AK EcoShift Dual clutch ix Manual transmission IAM transmission indicator y shift indicator Tailgate open warning light ESC Electronic Stability SEF Control OFF indicator r ESC Electronic Stability lt Control indicator Low fuel level warning light CRUISE Cruise indicator SET Cruise SET indicator es Malfunction indicator light 0 Front fog light indicator ECO Active ECO indicator DO Light on
8. Point of Interest POI search and download Ensure customer understands subscription process O CLOCK pages 26 Demonstrate how to set clock including daylight savings setting for Navigation equipped vehicles O ECOSHIFT DUAL CLUTCH TRANSMISSION pages 27 29 Explain DCT characteristics O NAVIGATION if applicable page 24 Demonstrate navigation system POI enter dealer address O TIRE PRESSURE MONITORING SYSTEM TPMS page 30 i When illuminated one or more tires are under inflated Blinks for approximately one minute then remains illuminated when there is a malfunction with the TPMS O VEHICLE SETTINGS pages 12 13 and 24 25 Demonstrate vehicle settings in instrument cluster Demonstrate navigation use enter dealer address Show radio presets Sales Consultant Date Sales Manager Date Customer Date Email
9. To reduce the tendency of the glass fogging and improve visibility keep the interior surface of the windshield clean by wiping it with a clean cloth and glass cleaner REAR WINDOW DEFROSTER Press to activate deactivate the rear defroster VELOSTER Ig FEATURES AND CONTROLS STEERING WHEEL CONTROLS Cruise control system To set a cruising speed 1 Press ON OFF button and the CRUISE indicator will illuminate in the instrument cluster 2 Accelerate to desired cruising speed above 25 mph Press SET button and remove your foot from the accelerator pedal To accelerate or decelerate Press RES button up to increase set cruising speed CRUISE SET Press SET button down to decrease set cruising speed Cruise Cruise set P indicator indicator To cancel cruising speed Press CANCEL button depress brake pedal or press ON OFF button 16 HYUNDAI Audio control VOLUME Raise or lower speaker volume MODE Change the audio source Hold to turn Audio power ON OFF SEEK PRESET Press to change presets Press and hold to seek stations CALL Place and transfer call END End call or cancel function TALK Activate voice recognition VELOSTER 7 BLUETOOTH OPERATIONAL TIPS In the following situations you or the other party may have difficulty hearing each other 1 Keep the Bluetooth volume to a low level High level volume may r
10. ck Settings i 2 Setup gt o Time Format Clock Type 02 Time Setu 1 Press and hold CLOCK 2 Touch A or to set the clock 3 Touch Done when finished 26 HYUNDAI FEATURES AND CONTROLS TRANSMISSIONS EcoShift Dual Clutch Transmission EcoShift Dual Clutch Transmission technology provides automatic shifting and excellent fuel economy based on manual transmission efficiency Depress the brake pedal when shifting The shift lever can be shifted freely Park Reverse Neutral Drive Sport Mode Shiftronic Upshift Shiftronic Downshift Press to Press to up shift down shift The paddle shifters operate when the shift lever is in the D position or the Sport Mode e When you pull the or paddle shifter once the system changes from automatic mode to Shiftronic e When paddle shifters are no longer used the system changes back to automatic mode NOTE If you pull the and paddle shifters at the same time the transmission will not change gears VELOSTER oT FEATURES AND CONTROLS NOTE EcoShift Dual Clutch Transmission characteristics The new technology of the ECOShift Dual Clutch Transmission is different than a traditional automatic or manual transmission The EcoShift Dual Clutch Transmission is an automatically shifting manual transmission EcoShift Dual Clutch Transmission utili
11. driving style If you use the paddle shifters or or to enter the Shiftronic mode you will stay in Shiftronic mode until the shift lever is returned to Drive giving you full manual control 28 HYUNDAI Manual Transmission Shifting into Reverse 1 Fully depress the clutch 2 Shift into Neutral 3 Pull the Shift Lever Knob 4 Shift into Reverse REARVIEW CAMERA The rearview camera will activate when the ignition switch is ON and the shift lever is in the R Reverse position VELOSTER 29 l s3 ee OFF I FEATURES AND CONTROLS TIRE PRESSURE MONITORING SYSTEM TPMS ELECTRONIC STABILITY CONTROL ESC The ESC system is an electronic system designed to help the driver maintain vehicle control under adverse conditions Press to turn ESC on or off OFF Low tire pressure indicator TPMS malfunction indicator Active ECO System helps improve fuel efficiency by controlling the engine and transmission Active ECO on For optimal fuel efficiency Active ECO off For optimal performance and drivability Low Tire Pressure Indicator Illuminates if one or more of your tires is significantly under inflated TPMS Malfunction Indicator Blinks for approximately one minute then remains illuminated when there is a malfunction with the TPMS system Have the system checked by an authorized Hyundai dealer To improve your fuel efficiency
12. e QR reader application on your Smartphone Phone setup pairing phone 1 Press PHONE button on the radio or amp on the steering wheel remote control 2 Touch Yes to search for Bluetooth phones Phone Add New Phone No phone connected G w Waiting for pairing from other Bluetooth No Phone is paired Do you want to device Add a new Bluetooth device from search for Bluetooth phones your phone Device Name Veloster Yes No Passkey 0000 Connections Help Cancel OUTSIDE F 10 58am OUTSIDE F 3 In your phone initiate a search for Bluetooth devices 4 After search is completed in your phone select Veloster 5 Input the passkey displayed on screen to your phone Phone namhun0l iPhone Send Contacts l ti Connections 01 06am 8 OUTSIDE F Please visit www hyundaiusa com Bluetooth for a list of compatible phones tested to work with Hyundai s Bluetooth system 20 HYUNDAI BLUE LINK TELEMATIC SYSTEM 7 Atle ET hFE m rigor Press the Be button for access to the voice response menu of services You have two options You can say Main Menu for a listing of main menu choices You can directly select any of the listed menu items by saying Its name Navigation Information New Destination Traffic Vehicle Assist Voice Texting Roadside Assistance Location Sharing Agent Assistance Gas Prices Weather Restau
13. esult in distortion and echo 2 When driving on a rough road high speeds and or with the window open 3 When the air conditioning vents are facing the microphone and or when the air conditioning fan is at the max speed Bluetooth control CALL Place and transfer call END End call or cancel function TALK Activate voice recognition To Answer a Call e Press button on the steering wheel To Reject a Call e Press e button on the steering wheel To Adjust Ring Volume e Use the VOLUME buttons on the steering wheel To Transfer a Call to the Phone Secret Call e Press and hold button on the steering wheel until the audio system transfers a call to the phone To Finish a Call e Press e button on the steering wheel 18 HYUNDAI Making a call using voice recognition sy The menu tree identifies available voice recognition Bluetooth functions Calling by Name 1 Press y button 2 Say the following commana e Call lt John gt Connects the call to John e Call lt John gt on lt Mobile Home Office gt Connects the call to John s Mobile Home or Office phone number Dialing by Number 1 Press button 2 Say Call 3 Say By number when prompted 4 Say desired phone numbers 5 Say Dial to complete the number and make a call For complete list of commands refer to your Owner s Manual VOICE RECOGNITION TIPS Your vehicle is eq
14. fairs XM Radio Blue Link Table of contents GETTING STARTED Engine Start Stop Remote keyless entry Front seat adjustment Headrest adjustment Seat belt adjustment FEATURES AND CONTROLS Active ECO System Central door lock switch Child protector rear door lock Climate control Clock adjustment Cruise control system Driver s main control Electronic Stability Control ESC Fuel door Head lights and fog lights Instrument cluster Instrument panel illumination Interior lights Rearview camera Steering wheel adjustments Steering wheel controls Sunroof Transmissions Trip computer 03 02 04 04 05 pe is Tire Pressure Monitoring System TPMS 30 Wiper and washer MULTIMEDIA Audio AUX USB and iPod Port Blue Link Telematics system Bluetooth operational tips Bluetooth phone pairing Navigation Some vehicles may not be equipped with all the listed features 09 Ze 26 Z 22 Neely 20 2425 Steering wheel Instrument adjustments cluster Page 06 Pages 12 13 Head lights and fog lights Page 08 Use this Quick Reference Guide to learn about the features that will enhance your enjoyment of your Hyundai More detailed information about these features are available in your Owner s Manual How to 1 Pair phone to your vehicle Refer to page 20 2 Get started with Blue Link Refer to page 21 22 Navigation Standard Audio Navigation Audio Wiper and a IT i
15. indicator Engine coolant KEY AR E temperaturewaminglight OUT KEY OUT indicator S Ci AD Low beam indicator 12 HYUNDAI TRIP COMPUTER Fuel Gauge Speedometer Odometer Trip computer Warning and indicator lights Push the control switch up or down to adjust the brightness a lf VELOSTER Press the TRIP button to select functions as shown below Press and hold the RESET button to reset the Tripmeter E SiG MPG AVGL 100km 1 ic Triometer A B Range Average Fuel Miles to Empty Economy LC E C E T E T le34 Elapsed Time 13 ad smi Average Speed FEATURES AND CONTROLS CLIMATE CONTROL Mode selection buttons Temperature control knob Fan speed control knob Air Conditioning button MODE SELECTION Face Level Bi Level Floor Level Floor Defrost Level 14 Front windshield defrost button Rear window defroster button Air intake control button MAX Air Conditioning button AIR INTAKE CONTROL This is used to select outside fresh air position or recirculated air position c Outside fresh air position S Recirculated air position HYUNDAI DEFROSTING DEFOGGING 1 Press the front windshield defrost control A 2 Set the temperature control to the warmest setting 3 Set the fan speed to the highest setting NOTE
16. l the fuel cap onto the filler neck by rotating it clockwise until it clicks once Failure to do this may result in the CENTRAL DOOR LOCK SWITCH Check Engine Light 23 illuminating All doors will lock All doors will unlock 06 HYUNDAI VELOSTER 07 aD FEATURES AND CONTROLS WIPER AND WASHER Front Wiper and Washer HEAD LIGHTS AND FOGLIGHTS fa ane gt 2D Headlight HESA Parking light OFF Escort Function Head lights will stay on for approximately 30 seconds after exiting and locking vehicle Press remote lock button twice to turn head light off See Owner s Manual for more detail Turn signals and lane change signals Flashing head lights 08 HYUNDAI MIST Single wipe OFF Off INT Intermittent wipe a LO Normal wiper speed nn yee erry HI Fast wiper speed Fast wiper speed Slow wiper speed ON Normal wiper operation INT Intermittent wiper operation OFF Wiper off Push to spray and wipe VELOSTER O9 FEATURES AND CONTROLS SUNROOF INTERIOR LIGHTS Sliding the sunroof Map lamp To Open Press switch rearward Press switch rearward past the detent to open completely To Close Press switch forward and hold Tilting the sunroof To Tilt Press or pull switch up or down 10 HYUNDAI Push the lens to turn the map lamp on or off Switch ON Map lamp and room lamp will turn on DOOR Map
17. rant Ratings Valet Alert Main Menu Service Link Route Assistance Main Menu Quick Tips Daily Route Guide Main Menu Main Menu k Press the iN button for navigation related services Press the 3 button for SOS Emergency Assistance Refer to your Blue Link User s Manual for detailed information on system operation For immediate assistance with subscription services please call 1 855 2BLUELINK 1 855 2225 8354 Please register your Blue Link at www myhyundal com Blue Link feature availability is dependent upon your Blue Link subscription package s VELOSTER 21 Remote Door Unlock Lock Blue Link Mobile App You can download the Blue Link mobile app to your compatible smart phone from the following sites e iPhone Apple App Store e Android Google Play e BlackBerry BlackBerry App World With this feature you can lock or unlock your vehicle doors from virtually anywhere by using the Blue Link mobile phone app by dialing the toll free number or by using the Blue Link owner s website e To use this feature you must have a Blue Link Personal Identification Number PIN To create or change your PIN log on to www MyHyundai com To Activate Remote Door Unlock Lock e By Blue Link Mobile App Select DOOR UNLOCK or DOOR LOCK as desired Enter your Blue Link PIN The command to lock or unlock your doors will be sent to your vehicle e By phone Dial toll free 1 855 2 BLUELINK
18. times consecutively within 3 seconds e Restart engine while driving Press engine start stop button with shift lever in N Neutral VELOSTER 03 GETTING STARTED FRONT SEAT ADJUSTMENT Forward rearward m lt Co Petan a O 5 D Q 5 mt S wn D O i Seatback angle AN Folding Lever driver s seat only To Raise Headrest Pull headrest up To Lower Headrest Press lock knob while pressing down on headrest 04 HYUNDAI SEAT BELT ADJUSTMENT Driver s Front seat Set the belt extension guide to one of the 3 positions when using the seat belt See Owner s Manual for additional seat belt information VELOSTER 05 FEATURES AND CONTROLS STEERING WHEEL ADJUSTMENTS DRIVER S MAIN CONTROLS Window Auto down up driver s side only Press past detent to fully open close window NOTE Do not adjust while driving 1 Pull the lever down to release 2 Set the angle and distance 3 Pull the lever up to lock Power Window Lock Switch Disables the power window switches on the passenger doors Outside Rearview Mirrors m Move the selecting switch WF O to the right or left for adjusting the outside rearview mirrors Depress the appropriate direction lt on the switch Middle position Lock the control After adding fuel always reinstal
19. uipped with Voice Recognition technology which allows drivers to operate their phones without having to take their eyes off the road to minimize distractions Voice recognition performance may be affected if driving with windows and sun roof open when the heating cooling system is on when passing In a tunnel or when driving on rugged and uneven roads Quick reference on using voice commands To start voice command Press the key the following commands are available Command Function More Help Provides guidance on commands that can be used anywhere in the system Help Provides guidance on commands that can be used within the current mode Calls lt Name gt saved in Contacts Ex Call John BX Calls lt Name gt Dial lt Number gt Call can be made by dialing the spoken numbers Ex Call 123 Phone Provides guidance on Phone related commands After saying this command say Call History Contacts to execute corresponding functions Call History Displays the Call History screen Contacts Displays the Contacts screen After saying this command say the name of a Call by Name contact saved in the Contacts to automatically connect the cell Dial Number Display the Dial number screen After saying this command you can say the number what you want to call 19 VELOSTER BLUETOOTH PHONE PAIRING Pairing tutorials phone compatibility and Operational tips can be found through the Smart QR code using th
20. zes two clutches connected to a computer controlled manual gearbox It provides the convenience of a transmission that shifts automatically with the efficiency of a manual transmission When you turn the ignition on and off you may hear clicking sounds as the transmission solenoids turn on and off cycling through a self test This is a normal sound for the EcoShift Dual Clutch Transmission When you stop on a hill if you remove your foot from the brake pedal the vehicle will remain stationary for approximately two seconds to prevent the vehicle from rolling backwards If you depress the accelerator pedal during the two second interval the vehicle will accelerate If you wait more than two seconds the vehicle will enter creep mode and may roll backwards if the hill is steep Caution You should always use the foot brake to hold the car on a hill until you are ready to drive Using creep mode to hold the car on a hill may damage the clutch An overload of the clutch is indicated by a shudder or vibration and a blinking warning light To prevent clutch damage the clutch will release If the clutch is released apply the foot brake and wait a few of minutes before driving Ignoring these warnings and wait time can lead to transmission damage Sport Mode Shift lever from D to DS to activate Sport mode Sport mode is a recalibrated automatic mode that will hold gears longer and downshift at higher RPM for a more dynamic
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