EasyTrac Transition - Public Consulting Group
Contents
1. paper service logs into some third party software package then the LEA will need to upload selected data to your EasyTrac website so PCG can complete the claiming process Does the EasyTrac system verify eligibility when therapists are logging services EasyTrac checks the MA status of students when pre processing claims If a student is not MA eligible a claim will not be submitted I understand that an LEA can have one person approve all electronically submitted logs before submission Is this correct Yes Can LEAs use EasyTrac for certain services and third party service logging software eg DARTS for other services Each every LEA will have an EasyTrac website All Medicaid claiming for each user will be done based upon the data uploaded and entered to this website If users are not entering service log data directly into EasyTrac they enter this data manually or can upload it from their third party software to EasyTrac Do the providers have access to the documents or are they available only to the administrators If so which documents if not all If you begin to use EasyTrac as a paperless solution all service logs are captured and submitted electronically with the provider s electronic signature If you continue a paper based system to capture the provider s delivery of student services then you can manage the paper forms as you always have The service logs will have to be captured electronically and uploaded to Ea2. requirements for the Description of Services field Provide a description of the services provided to the student Some LEAs keep a hard copy of the paper service log and are concerned about the additional work of typing in a Description of Services Each LEA can provide their Providers with electronic access to EasyTrac allowing them to capture the services provided for each student for how long and on which dates Each Provider enters comments where specified If an LEA chooses not to give providers online access to EasyTrac or certain Providers cannot access the system then those service logs including comments will have to be entered manually into EasyTrac Reporting Will there be monthly remittance reporting PCG will be providing the reports contained in the online SBAP User s Manual Public Consulting Group 9 SBAP Frequently Asked Questions Time Study Will LEAs be transitioning to RMTS IU districts will be using RMTS Will contracted staff be included in the time study and how are their rates calculated PCG will provide LEAs with specific information on completing cost studies Training When is the training Training dates will be scheduled initially at each IU for LEAs in their geographical area Also there will be a training date at each of the PaTTAN offices in late August There will be web based seminars held as well dates to be announced What is the IUs role with regard to coordinating
3. training and communication with their districts lUs should invite all districts to EasyTrac training even those for whom they do the SBAP coordination PCG s training program will essentially be a train the trainer program so district staff will train the Providers that serve their students Some therapists currently complete paper based service log forms and have not entered data online themselves Does PCG come to individual districts and help train staff PCG will initially conduct train the trainer sessions with IU district ACCESS coordinators It is expected that many of those who receive that training will train providers PCG is available to support Provider training in those districts who require that level of support Will LEAs receive a training manual PCG will have electronic documents available on each LEA website for users to reference PCG will conduct a number of train the trainer sessions in each IU area Public Consulting Group 10 SBAP Frequently Asked Questions Electronic Signatures Is an electronic signature accepted on all SBAP forms Electronic signatures are both acceptable and encouraged by PDE and DPW for Provider service logs LEAs will continue to enter select IEP Parental Consent and Medical Authorization information into EasyTrac and LEAs will maintain those signed paper documents as you have in the past for audit purposes Does PCG have a sample of what an Electronic Signatu
4. authorized to submit billing for reimbursement of approved health services for MA eligible students PCG will be providing all LEAs with a form to sign which authorizes us to collect the fees outlined in the contract When is the start date for using the EasyTrac system Contractually PCG becomes the PA ACCESS vendor on July 1 2012 The date the system is available for use by IU districts is not yet finalized PCG is working to have the system available to you as quickly as possible How long is PCG s contract with PDE PCG s contract is for three 3 years with the option for two 2 one year extensions Public Consulting Group 11 SBAP Frequently Asked Questions How are LEAs invoiced by PCG As specified in the contract with PDE PCG receives a set fee per transaction This transaction fee is paid from the proceeds of each reimbursement the LEA receives for each claim This is exactly how the previous vendor was compensated however PCG s fees are roughly half of the previous fee schedule Public Consulting Group 12
5. blic Consulting Group 5 SBAP Frequently Asked Questions An LEA may continue using third party software to capture service log data However that LEA will need to provide data uploads to their EasyTrac site in an acceptable format so that EasyTrac can submit Medicaid claims billing Will Early Intervention data be maintained on a separate site from School Age data No However you can set up Early Intervention and School Age students in separate groups for reporting purposes EasyTrac Support PCG Help Desk How will PCG provide statewide support to PA LEAs PCG is the largest Medicaid billing vendor in the US We currently provide this service in 12 other states PCG has established its SBAP project office in its Harrisburg office with sub locations in Pittsburgh and Philadelphia Additionally PCG offers email support at SBAPsupport pcgus com and PCG offers 800 number phone support at 866 912 2976 This support is available to all LEAs for the length of the PCG contract period EasyTrac Functionality How does EasyTrac determine if a service is claimable EasyTrac will submit IU district claims for MA eligible students whose IEP parental consent and medical authorization data have the necessary information that supports the service s delivered so long as they are the prescribed services delivered as prescribed in the IEP EasyTrac performs these checks before submitting each claim Do Providers enter service log inf
6. ll student data and new IEP dates etc Users must enter the start and end dates of each student s IEP and the services needed how often and for what duration If you can provide that information electronically to PCG we will analyze if we can import that into EasyTrac If we switch to PCG s companion product EasylEP for IER development will the data flow directly into EasyTrac system Yes Is there a separate package charge for Easy IEP Yes it is a separate PCG software package Public Consulting Group 8 SBAP Frequently Asked Questions Medical Authorization Is there a form for a doctor to sign off on the services EasyTrac requires that each LEA stipulate that it has obtained Medical Authorization for each student AND they need to enter the effective date into each student s EasyTrac system record Transportation How is Transportation logged and entered into EasyTrac Typically drivers maintain paper transportation logs for the students they transport Each LEA will need to enter this information into EasyTrac How does EasyTrac audit transportation service records that are completed by the bus drivers Each LEA will need to enter select transportation log data into their EasyTrac website Description of Services Field If ACCESS coordinators or clerical staff enter service logs for Providers from paper do they have to complete the Description of Services field Yes it is required What are the
7. ms can be downloaded at www publicconsultinggroup com client paaccess documents htm PCG s PA SBAP program public website Where do LEAs find the PA secure student ID that will be required before PCG can process claims Go to www portal state pa us portal server pt community pasecureid 8584 for more information on how an LEA can find an existing PAsecurelD for a student or how to create one for a student just entering a PA school system for the first time LEA Data How does an LEA log all of their students into EasyTrac initially Is it a manual process or can data be uploaded electronically PCG is receiving ACCESS data from the previous vendor Most or all of the student data should be uploaded to EasyTrac However select IEP Parental Consent and Medical Authorization information will need to be added if it is not provided in the data received from the previous vendor LEAs must review this information on their EasyTrac website to ensure that it is complete and correct Additionally LEAs must maintain their website adding or deleting students as required How will LEAs confirm student MA eligibility when using the EasyTrac system PCG will receive MA eligibility data for students from DPW on a monthly basis and your EasyTrac website will be loaded with your student data For those LEAs that decide to continue using third party software to capture service log information for a few months will they have EasyTrac websites Pu
8. ormation directly into EasyTrac instead of using paper service provider logs Yes EasyTrac is a paperless solution It supports the use of electronic signatures on service logs that are created by Providers to document services delivered to students Will LEAs be able to check MA eligibility via their EasyTrac website PCG will receive MA eligibility data from DPW for students on a monthly basis and each LEA website will be loaded with the student data for your LEA How are Early Intervention and School Age logs separated in EasyTrac PA requires these services to be maintained as separate budgets Public Consulting Group 6 SBAP Frequently Asked Questions EasyTrac allows users to create student groups so that Early Intervention and School Age information can be tracked viewed or accessed as separate populations for reporting purposes Does the Parental Consent date need to be entered in order for the service providers to enter in logs No However dates from the Parental Consent form need to be in the student record in the EasyTrac system where it is compliance checked before a claim is submitted It seems that entering data into EasyTrac duplicates data in each Provider s service log submitted for each student There is no duplication of effort EasyTrac allows providers to enter their service logs directly into EasyTrac using an electronic signature If an LEA ACCESS coordinator administrator currently enters the data from
9. re policy looks like The Commonwealth of PA passed legislation in 1999 that provided the foundation for supporting electronic signatures In 2010 PDE sent a memo to all LEAs stating that electronic signatures were valid so long as there was proof that each was unique not shared and could be audited PCG will be sending each LEA the form you need to execute with your Providers that covers these caveats So electronic signatures are already acceptable in PA Are Providers able to electronically sign their service logs Yes Electronic signatures are not only permissible but encouraged LEAs need to have each Provider complete an Electronic Signature Verification Statement then the LEA must keep this signed form on file How do the therapists print off their service logs and sign them for our files If you begin to use EasyTrac as a paperless solution all service logs are captured and submitted electronically with the provider s electronic signature You only need to maintain a digital copy of service logs However if you continue a paper based system to capture the Provider s delivery of student services then the LEA must continue to manage the paper forms as you always have The service logs will have to be captured electronically and uploaded to EasyTrac Miscellaneous Is there a contract that LEAs need to sign with PCG PDE awarded the statewide contract to PCG for SBAP billing beginning July 1 2012 Thus only PCG will be
10. syTrac Public Consulting Group 7 SBAP Frequently Asked Questions ACCESS Coordinator Role What is the actual role of the Access Coordinator if providers enter their own billing This role will differ among LEAs Their role would continue to include adding new students deleting students whose IEP changes or leave the district monitoring changes in student MA eligibility meeting with providers and showing them how to log into the system to enter their service logs electronically getting provider signatures on form to permit electronic signatures enter select student IEP data select parent consent data select medical authorization data provide regular electronic files of service logs captured via third party logging software etc Would it be the Provider s responsibility to confirm the service log entry or the ACCESS Coordinator s responsibility EasyTrac will check every service log submitted electronically by a provider to ensure that it complies with the type frequency and duration of services to be received by each MA eligible student Some LEAs may wish to establish their ACCESS Coordinator set up to review and approve all electronically submitted service logs Individual Education Plan IEP How does EasyTrac differ from IEP Writer EasyTrac automates the Medicaid billing process it is not an automated IEP software tool Will EasyTrac integrate with third party IEP software eg IEP Writer automatically entering a
11. ture that service log information electronically The forms can be located on the PA SBAP program public website in the document library EasyTrac training will begin in late July and throughout August When training is completed LEAs can begin using their EasyTrac website For LEAs who are using third party service logging software your data must be uploaded electronically to your EasyTrac website Are LEAs responsible for entering all data for each student into EasyTrac LEAs will be responsible for assuring that the following information is loaded and maintained on their EasyTrac website student roster with the PAsecurelD for each student start end date for the student s IEP Parental Consent form date and the Medical Authorization form date For more information on the PAsecurelD go to this link http www portal state pa us portal server pt community pasecureid 8584 No student claims can be processed unless their PAsecurelD has been entered into the EasyTrac system If you implement EasyTrac as a paperless solution all service logs are captured and submitted electronically using the provider s electronic signature If you continue a paper based system to capture the provider s delivery of student services then you manage the paper forms as you always have The service logs must be captured electronically and uploaded to your EasyTrac website for processing Will the PCG EasyTrac solution be up and running by July 1 2012 If not
12. when PCG is working very hard to upload historical IU district data provided by the previous vendor into EasyTrac conduct training and have users begin to use the system as soon as possible hopefully by the start of the 2012 2013 school year In the meanwhile LEAs should continue to deliver services and capture service log information this will be entered into the EasyTrac system All claims will be submitted and no allowable reimbursements will be lost as a result of transition to the PCG EasyTrac solution Will using the PCG EasyTrac solution mean that LEAs will receive our claims reimbursement quicker If you take advantage of all the paperless features of the EasyTrac solution and streamline your current business practices yes the process should be quicker Also your costs will be about 50 half of the previous vendor Public Consulting Group 4 SBAP Frequently Asked Questions Will LEAs have to sign an agreement with PCG to authorize payment of the vendor processing fee be withheld from claims reimbursement funds Yes PCG will be sending this form to each LEA for their signature How does PCG s transaction fee structure compare with the previous vendor PCG s fee structure is about half of the fee structure charged by the previous vendor Can LEAs still back bill one year No PDE policy allows LEAs can back bill 180 days Will PCG have paper forms so that Providers can start documenting PCG for
13. wll PUBLIC CONSULTING GROUP Frequently Asked Questions for the Transition to EasyTrac Solution Program SBAP Frequently Asked Questions Table of Contents Transition t POG eaen ee eee 4 BE E 5 EasyTrac Support PCG Help Desk ccccccccccceecceeccesecaeeeeeaecaceneeseecaaesaeseeceaesaeseeseaesaeeeeseaseaes 6 EasyTrac UA CG chai Ss ppc dees es eee a eee eee 6 ACCESS Coordinator Role a ewe ee eee ee eee 8 Individual Education Plan IER 8 Medical Authorization EE 9 Transportation cece cseeseseececesseeseceaecaessesaecaaesseseeceaesaesaeseaecaeseeesaecaaesseseeseaesaeseeseaesaeeeeeesenaeeneseres 9 Description Of Services Field 9 Reporting D 9 mime TT EE 10 Traning hese ese geese ee 10 Electronic SUN CUS pace eee 11 fleegen 11 Public Consulting Group 2 SBAP Frequently Asked Questions Public Consulting Group 3 SBAP Frequently Asked Questions Transition to PCG What is the last date that service logs can be posted to the Leader site For any claim with a date of service DOS of June 30 2012 or earlier that claim should be submitted for processing and reimbursement to Leader Services until September 30 2012 All claims with a DOS of July 1 2012 or later will processed by PCG What should LEAs do prior to staff training and the start of claiming services by PCG lU districts should continue to deliver services and collect paper service logs and or cap
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