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User Manual - AVG Technologies

1. HE ava risk some of these programs can be installed intentionally We recommend that you keep this feature activated as it increases your computer security Report enhanced set of Potentially Unwanted Programs off by default mark to detect extended packages of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it may block legal programs and is therefore switched off by default Scan for Tracking Cookies off by default this parameter of the Anti Spyware component specifies that cookies should be detected during scanning HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts Scan inside archives off by default this parameter specifies that the scanning should check all files even if these are packed inside some type of archive e g ZIP RAR Use Heuristics on by default heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning Scan system environment on by default scanning will also check the system areas of your computer Enable thorough scanning off by default in specific situations
2. H am Identity Protection E E mail Protection Potentially Unwanted Programs Identity Protection Virus Vault E LinkScanner Product Improvement Program PC Analyzer gnore error status fE Advisor Known Networks m By default no component is selected in this list It means that if any component is given an error status you will be informed about it immediately via e system tray icon while all parts of AVG are working properly the icon is displayed in four colors however if an error occurs the icon appears with a yellow exclamation mark e text description of the existing problem in the Security Status Info section of the AVG main window There might be a situation that for some reason you need to switch a component off temporarily this is not recommended you should try to keep all components permanently on and in default configuration but it may be happen In this case the system tray icon automatically reports the component s error status However in this very case we cannot talk about an actual error since you have deliberately induced it yourself and you are aware of the potential risk At the same time once being displayed in grey color the icon cannot actually report any possible further error that might appear AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava For this situation wit
3. Anti Virus Help and are up to date Settings for scheduled scan 7 Enable this task Overview Scan now Last scan 4 11 12 5 23 PM Schedule settings How toscan What to scan Whole computer scan Scan options Scan specific files or folders Update now Last update 4 11 12 5 17 PM R Desktop E Computer ANY a O en ao My Apps Show notification AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights Save Cancel reserved WE ava On the What to scan tab you can define whether you want to schedule scanning of the whole computer or scanning of specific files or folders In case you select scanning of specific files or folders in the bottom part of this dialog the displayed tree structure activates and you can specify the folders to be scanned expand items by clicking the plus node until you find the folder you wsh to scan You can select multiple folders by checking the respective boxes The selected folders will appear in the text field on the top of the dialog and the drop down menu will keep your selected scan history for later use Alternatively you can enter the full path to the desired folder manually if you enter multiple paths it is necessary to separate wth semi colons without extra spaces Within the tree structure you can also see a branch called Special locations Below is a
4. Appearance Sri ri Update settings URL Temporarily disable AVG protectiol Name URL Anti Virus v update primary server http update avg com softw 12 upi 0 4 E mall Protection 7 update backup server http backup avg cz softw 12 upda Edit LinkScanner IG scans Schedules 24 Update Proxy Move up Dial up E E meme E Delete Move down Anti Rootkit Identity Protection Potentially Unwanted Programs virus Vault E Product Improvement Program Ignore error status fE Advisor Known Networks m a Control buttons The list and its items can be modified using the following control buttons e Add opens a dialog where you can specify a new URL to be added to the list Edit opens a dialog where you can edit the selected URL parameters Delete deletes the selected URL from the list Move Up moves the selected URL one position up in the list Move Down moves the selected URL one position down in the list AVG Anti Virus 2012 012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG 10 9 4 Manage The Update management dialog offers two options accessible via two buttons Appearance Sounds Temporarily disable AVG protectiol Use the button below to remove all temporary update files Anti Virus E mail Protection E1 a Delete temporary update files Update m
5. o Automatic login will be carried out automatically according to your e mail client settings o Fixed host in this case the program will always use the server specified here Please specify the address or name of your mail server You may use a domain name for example smtp acme com as well as an IP address for example 123 45 67 89 for a name If the mail server uses a non standard port you can type this port behind the server name using a colon as the delimiter for example smtp acme com 8200 The standard port for SMTP communication is 25 e Additional settings specifies more detailed parameters o Local port specifies the port on which the communication from your mail application should be expected You must then specify in your mail application this port as the port for SMTP communication o Connection in this drop down menu you can specify which kind of connection to use regular SSL SSL default lf you choose SSL connection the data sent is encrypted without the risk of being traced or monitored by a third party This feature is available only when the destination mail server supports it e E mail client SMTP server activation check uncheck this box to activate deactivate the SMTP server specified above IMAP AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Appearance MAP 5 N Gulag erver Name Temporarily disable AVG protectio Aut
6. Custom Install Choose which application features you want installed Recommended choice for advanced users Sets keeps and protects AVG Secure Search as your default search provider Installs the AVG Security Toolbar to protect your computer from dangerous websites p g Express installation For most users it is highly recommended that you keep the standard Express installation This way you install AVG Anti Virus 2012 in fully automatic mode with settings predefined by the program vendor including the AVG Gadget the AVG Security Toolbar and having configured the AVG Secure Search as the default search provider This configuration provides maximum security AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF Ave combined with the optimal use of resources In the future if the need arises to change the configuration you will always have the option of doing so directly in the AVG Anti Virus 2012 application Press the Next button to proceed to the following dialog of the installation process Custom installation Custom Install should only be used by experienced users who have a valid reason to install AVG Anti Virus 2012 with non standard settings e g to fit specific system requirements In this section you can decide whether the following features should be installed both features are marked as to be installed and wil be installed automatically unless you opt out e Sets
7. AVG Anti Virus 2012 User Manual Document revision 2012 24 19 6 2012 Copyright AVG Technologies CZ s r o All rights reserved All other trademarks are the property of their respective owners This product uses RSA Data Security Inc MD5 Message Digest Algorithm Copyright C 1991 2 RSA Data Security Inc Created 1991 This product uses code from C SaCzech library Copyright c 1996 2001 Jaromir Dolecek dolecek ics muni cz This product uses compression library zlib Copyright c 1995 2002 Jean loup Gailly and Mark Adler This product uses compression library libbzip2 Copyright c 1996 2002 Julian R Seward AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG Contents 1 Introduction aunnnnnnnnnnunnnnnnnnnnnnnnnnnvnnnnnnnnnnnnnnnnnnnunnnnnnnnnnnnnn mun nnnunnnnnn emner 5 2 AVG Installation Requirements EOPPPPEPPPPEPETTELLLLELLLLLELELLELEETELLETEELETELLTTEEELTEELLLELLELELEELELE 6 2 1 Operation Systems Supported Beneteau seie bya eee aat eee ae ee Reder tat eteren aat 6 2 2 Minimum amp Recommended HW Requirements Pr AAKRE eee ee ee SNE 6 3 AVG Installation ProC SSi sinire adsense innrede 7 3 1 Welcome Language Selection DE eee eee eee 7 3 2 Welcome License Agreement vanaavanenanvanennunnvannnnvnannnnennnnnnanvnnennnvnnnnnnnnvannnnunnnnnnnnnnnen 8 3 3 Activate your ICENSe xxr0rrarnnennannannennnnnannnannannennannannnnnnnnnennnnnnnnnnnnannnnnnnnnn
8. Ea A Scan options ga Update now Last update 4 11 12 5 17 PM I Enable thorough scanning Scan for rootkits ditional scan settings A a just how quickly Scan completes will impact system resource User sensitive Set additional scan reports My Apps Show notification Save Cancel On the How to scan tab you will find a list of scanning parameters that can be optionally switched on off By default most parameters are switched on and the functionality will be applied during scanning Unless you have a valid reason to change these settings we recommend that you keep to the pre defined configuration e Heal remove virus infection without asking me on by default if a virus is identified during scanning it can be healed automatically if a cure is available In case the infected file cannot be healed automatically or if you decide to switch off this option you will be notified upon a virus detection and will have to decide what to do with the detected infection The recommended action is to remove the infected file to the Virus Vault e Report Potentially Unwanted Programs and Spyware threats on by default check to activate the Anti Spyware engine and scan for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved
9. xIsx files will be deleted e Remove files with these comma separated extensions will remove all files with the defined extensions In the Servers section you can edit parameters for the E mail Scanner servers e POPS server e SMTP server e IMAP server AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG You can also define new servers for incoming or outgoing mail using the Add new server button Appearance E PE POP3 Server Name Sounds Temporarily disable AVG protectio AutoPOP3 z Anti Virus 24 E mail Protection Type of login 2 4 E mail Scanner Automatic Certification Fixed host Mail Filtering f110 2 lk Servers mepe Additional settings KA autoPOP3 110 SMTP Local port used in e mail client 110 cfs IMAP Connection Regular LinkScanner af Scans E mail client POP3 server activation I Schedules V Activate this server and use it for sending receiving e mails Update Anti Rootkit identity Protection Potentially Unwanted Programs Virus Vault EJ Product Improvement Program Ignore error status Advisor Known Networks m gt In this dialog opened via Servers POP3 you can set up a new E mail Scanner server using the POP3 protocol for incoming mail e POP3 Server Name in this field you can specify the name of newly added servers to add a POP3 serv
10. Cancel Show notification e Scanning parameters in the list of scanning parameters you can switch specific parameters on off as needed o Heal remove virus infection without asking me on by default if a virus is identified during scanning it can be healed automatically if a cure is available If the infected file cannot be healed automatically the infected object will be moved to the Virus Vault o Report Potentially Unwanted Programs and Spyware threats on by default check to activate the Anti Spyware engine and scan for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend that you keep this feature activated as it increases your computer security o Report enhanced set of Potentially Unwanted Programs off by default mark to detect extended packages of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it may block legal programs and is therefore switched off by default o Scan for Tracking Cookies off by default this parameter of the Anti Spyware component specifies that cookies should be detected HTTP cookies are used for authenticating tracking and maintaining sp
11. Click the Scan now command to launch the same scan again If you want to launch another scan click the Scan options link This is how you open the AVG scanning interface where you can run scans schedule scans or edit AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved AVG their parameters For details see chapter AVG Scanning e Scan options use this link to switch from any currently opened AVG dialog to the default window with an overview of all installed components For details see chapter Components Overview e Update now the link provides the date and time of the update last launch Press the button to run the update process immediately and to follow its progress For details see chapter AVG Updates Quick links are accessible from AVG User Interface at all times Once you use a quick link to run a specific process either a scan or an update the application will switch to a new dialog but the quick links are still available Moreover the running process is also graphically depicted in the navigation so that you have a full control over all launched processes running within AVG Anti Virus 2012 at the moment 5 4 Components Overview Components Overview sections The Components Overview section is located in the central part of your AVG Anti Virus 2012 user interface The section is divided into two parts e Overview of all installed components consisting of graphic panels f
12. If the mail server uses a non standard port you can type this port behind the server name using a colon as the delimiter for example imap acme com 8200 The standard port for IMAP communication is 143 e Additional settings specifies more detailed parameters o Local port specifies the port on which the communication from your mail application should be expected You must then specify in your mail application this port as the port for IMAP communication AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE AVG o Connection in this drop down menu you can specify which kind of connection to use regular SSL SSL default If you choose a SSL connection the data sent is encrypted without the risk of being traced or monitored by a third party This feature is available only when the destination mail server supports it e E mail client IMAP server activation check uncheck this box to activate deactivate the IMAP server specified above 10 6 Link Scanner 10 6 1 Link Scanner settings The LinkScanner settings dialog allows you to switch the elementary features of the LinkScanner Appearance Sounds emporarily disable AVG protectio Enable Search Shield needs web browser restart E RAS J Enable Surf Shield am E mail Protection 2 45 LinkScanner ag LinkScanner settings a f Online Shield a f Scans Schedules md Update z Anti Rootkit Identity Protection Po
13. In the main menu please select the Help Register now item You will be redirected to the Registration page on the AVG website http www avg com Please follow the instruction provided on the page 4 2 Access to user interface The AVG main dialog is accessible in several ways e double click the AVG system tray icon e double click the AVG icon on the desktop e from the menu Start All Programs AVG 2012 4 3 Scanning of the whole computer There is a potential risk that a computer virus has been transmitted to your computer prior to AVG Anti Virus 2012 installation For this reason you should run a Scan of the whole computer to make sure there are no infections on your PC The first scan might take quite some time about an hour but it is recommended that you launch it to make sure your computer has not been compromised by a threat For instructions on running a Scan of the whole computer consult the chapter AVG Scanning 4 4 Eicar test To confirm that AVG Anti Virus 2012 has been installed correctly you can perform the EICAR test The EICAR test is a standard and absolutely safe method used to test antivirus system operation It is safe to pass around because it is not an actual virus and does not include any fragments of viral code Most products react to it as ifit were a virus though they typically report it wth an obvious name such as EICAR AV Test You can download the EICAR virus from the EICAR website at www eicar com
14. The control buttons available within the E mail Scanner detection interface are as follows e Refresh list updates the list of detected threats AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF Ave Back switches you back to the previously displayed dialog 6 4 Anti Rootkit Anti Rootkit is a specialized tool detecting and effectively removing dangerous rootkits i e programs and technologies that can camouflage the presence of malicious software on your computer Anti Rootkit is able to detect rootkits based on a predefined set of rules Please note that all rootkits are detected not just the infected ones If Anti Rootkit finds a rootkit it does not necessarily mean the rootkit is infected Sometimes rootkits are used as drivers or they are a part of correct applications What is a rootkit A rootkit is a program designed to take fundamental control of a computer system without authorization by the system s owners and legitimate managers Access to the hardware is rarely required as a rootkit is intended to seize control of the operating system running on the hardware Typically rootkits act to obscure their presence on the system through subversion or evasion of standard operating system security mechanisms Often they are also Trojans thus fooling users into believing they are safe to run on their systems Techniques used to accomplish this can include concealing running p
15. and you will also find all necessary EICAR test information there Try to download the eicar com file and save it on your local disk Immediately after you confirm downloading of the test file the Online Shield a part of Link Scanner component will react to it with a warning This notice demonstrates that AVG is correctly installed on your computer AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Q Threat was blocked File name www eicar org download eicar com Threat name Virus identified EICAR_Test More info From the http www eicar com website you can also download the compressed version of the EICAR virus e g in the form of eicar com zip Online Shield allows you to download this file and save it on your local disk but then the Resident Shield within Anti Virus component detects the virus as you try to unpack it If AVG fails to identify the EICAR test file as a virus you should check the program configuration again 4 5 AVG default configuration The default configuration i e how the application is set up right after installation of AVG Anti Virus 2012 is set by the software vendor so that all components and functions are tuned up to achieve optimum performance Unless you have a real reason to do so do not change the AVG configuration Changes to settings should only be performed by an experienced user Some minor editing of AVG components settings is
16. e Scan outgoing messages off by default tick the box to confirm all e mail sent from your account should be scanned for viruses e Display notification window while e mail is being scanned on by default mark the item to confirm you want to be informed via a notification dialog displayed over the AVG icon on the system tray during the scanning of your e mail The software vendor has set up all AVG components to give optimum performance Unless you have a real reason to do so do not change the AVG configuration Any changes to settings should only be performed by an experienced user If you need to change the AVG configuration select the system menu item Tools Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog The Enable Anti Spam item activates filtering of unsolicited messages in your incoming e mail However the Anti Spam service is not available within AVG Anti Virus 2012 and is only accessible in higher AVG editions Please visit A VG website http www avg com for AVG upgrade information Control buttons The control buttons available within the E mail Protection dialog are as follows e Save changes press this button to save and apply any changes made in this dialog e Cancel press this button to return to the default AVG main dialog components overview AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE AVG 6 3 4 E mail
17. or folder you want to check e Right click your mouse over the object to open the context menu e Select the Scan with AVG option to have the file scanned with AVG Anti Virus 2012 11 4 Command Line Scanning Within AVG Anti Virus 2012 there is the option of running the scan from the command line You can use this option for instance on servers or when creating a batch script to be launched automatically after the computer boot From the command line you can launch the scan with most parameters as offered in the AVG graphical user interface To launch the AVG scan from the command line run the following command within the folder where AVG is installed e avgscanx for 32 bits OS e avgscana for 64 bits OS Syntax of the command The syntax of the command follows avgscanx parameter e g avgscanx comp for scanning the whole computer e avgscanx parameter parameter with multiple parameters these should be lined up in a AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG row and separated by a space and a slash character e if a parameter requires specific value to be provided e g the scan parameter that requires information on the selected areas of your computer that are to be scanned and you have to provide an exact path to the selected section the values are separated by semicolons for instance avgscanx scan C D Scanning parameters To display a comple
18. timing can either be defined by the repeated update launch after a certain period of time Run every or by defining an exact date and time Run at specific time Advanced schedule options This section allows you to define under which conditions the definition update should should not be launched if the computer is in low power mode or switched off completely AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE AVG Other update settings Finally check the Run the update again as soon as the Internet connection is available option to make sure than if the Internet connection is interrupted and the update process fails it will be launched again immediately after the Internet connection is restored Once the scheduled update is launched at the time you have specified you will be informed of this fact via a pop up window opened over the AVG system tray icon provided that you have kept the default configuration of the the Advanced Settings Appearance dialog 10 8 3 Program Update Schedule If really necessary you can uncheck the Enable this task item to simply deactivate the scheduled program update temporarily and switch it on again later Appearance Sounds V Enable this task Temporarily disable AVG protectio Anti Virus Schedule settings 4 E mail Protection f LinkScanner Name Program update schedule am 0 Scans il Schedules Schedule
19. 17 PM 5 Special locations O Local hard drives O 3 Program Files DO My Documents folder O al Shared Documents D al Windows folder 0 3 Other My Apps EE Q User sensitive Start specific scan Cancel Show notification Scan configuration editing You have the option of editing the predefined default settings for the Scan of specific files or folders Press the Change scan settings link to get to the Change scan settings for Scan of specific files or folders dialog It is recommended that you keep the default settings unless you have a valid reason to change them AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved File Components History Tools Help AVG Anti Virus ity features are working correctly and are up to date Overview Change scan settings for Specific files or folders scan isis Scan now Report Potentially Unwanted Programs and Spyware threats Last scan 4 11 12 5 23 PM Report enhanced set of Potentially Unwanted Programs Scan for Tracking Cookies Scan options 7 Scan inside archives VJ Use Heuristics Update now 1Scan system environment Last update 4 11 12 5 17 PM _ Enable thorough scanning Additional scan settings Adjust how quickly Scan completes will impact system resource User sensitive Set additional scan reports Save the current settings My Apps Default ne
20. 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE AVG 10 8 2 Definitions Update Schedule If really necessary you can uncheck the Enable this task item to simply deactivate the scheduled definitions update temporarily and switch it on again later o sam git y en Ig Appearance Sounds Temporarily disable AVG protectio Anti Virus E mail Protection I Program update schedule Update Anti Rootkit identity Protection Potentially Unwanted Programs Virus Vault Product Improvement Program Ignore error status Advisor Known Networks Within this dialog you can set up some detailed parameters for the definition update schedule The text field called Name deactivated for all default schedules shows the name assigned to this very J Enable this task Schedule settings Name Definitions update schedule Schedule running Run every 4 H Hour s z Run at a specific time interval Every day 5 00 PM 7 00 PM Advanced schedule options Run on computer startup if task has been missed Y Run even if computer is in low power mode Other update settings Run the update again after the internet connection is available schedule by the program vendor Schedule running In this section specify the time intervals for the newly scheduled definitions update launch The
21. Apps My account Scan now Last scan 4 11 12 5 23 PM Scan options Update now Last update 4 11 12 5 17 PM Get AVG Apps E MultiMmiT AVG PC Tuneup w Streamline your digital life 2 Speed up your computer AVG Mobilation Protect your mobile device My Apps Show notification The dialog is divided into two sections e Your AVG Apps provides an overview of all AVG standalone applications that are already installed on your computer e Get AVG Apps offers an overview of AVG standalone applications that you might be interested in These applications are ready to be installed The offer changes dynamically based on your license location and other criteria For detailed information on these applications please consult AVG website http www avg com Following please find a brief overview of all applications available and a short explanation of their functionality 7 1 AVG Family Safety AVG Family Safety helps you protect your children from inappropriate websites media content and online searches and provides you with reports regarding their online activity AVG Family Safety uses key stroke technology to monitor your child s activities in chat rooms and on social networking sites If it spots words phrases or language that are known to be used to victimize children online it will notify you immediately va SMS or e mail The application allows you to set the appropriate level of protection for
22. COLLECT AND USE CERTAIN PERSONALLY IDENTIFIABLE INFORMATION RELATED TO YOUR USE OF THE SOFTWARE OR THE SERVICES AS EXPLAINED IN DETAIL IN SECTION 9 BELOW AND IN OUR PRIVACY POLICY m You are not required to accept these terms but unless and until you do the Software will not install and you will not be authorized to use the Software or the Services If you do not wish to agree to these terms please click DECLINE or CANCEL and if applicable obtain a refund of the purchase price as follows e If you purchased a download follow the instructions at www avg com Aww en support existing and contact us with your refund request Please allow thirty 30 days for the credit to be applied to your account If you purchased the Software whereby the Initial Term is 30 days and each subsequent er aa f Fe name ca Close 5 2 Security Status Info The Security Status Info section is located in the upper part of the AVG Anti Virus 2012 main window Within this section you will always find information on the current security status of your AVG Anti Virus 2012 Please see an overview of icons possibly depicted in this section and their meaning the green icon indicates that your AVG Anti Virus 2012 is fully functional Your computer is completely protected up to date and all installed components are working properly the yellow icon warns that one or more components are incorrectly configured and you should che
23. Details Broken Shortcuts 14 errors found eV B Reduces explorer browsing speed Details My Apps Show notification The results overview provides the number of detected system problems Errors divided according to the respective categories tested The analysis results will also be displayed graphically on an axis in the Severity column Control buttons e Analyze now displayed before the analysis stars press this button to launch the immediate analysis of your computer e Fix now displayed once the analysis is finished press the button to get to the AVG website http www avg com at page providing detailed and up to date information related to PC Analyzer component e Cancel press this button to stop the running analysis or to return to the default AVG main dialog components overview once the analysis is completed 6 6 Identity Protection Identity Protection is an anti malware component that protects you from all kinds of malware spyware bots identity theft using behavioral technologies and provide zero day protection for new viruses Identity Protection is focused on preventing identity thieves from stealing your passwords bank account details credit card numbers and other personal digital valuables from all kinds of malicious software malware that target your PC It makes sure that all programs running on your PC or in your shared network are operating correctly Identity Protection spots and
24. I copy to clipboard License Expires Wednesday December 31 2014 Renew now Control buttons and links AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG You will find the following buttons and hyperlinks in the tab e Re Activate Click the button to open the new AVG Activate Software dialog Fill in your license number into the respective field to either replace your sales number that you use during the AVG Anti Virus 2012 installation or to change your current license number for another e g when upgrading to a higher AVG product e Copy to clipboard Use this link to copy the license number and paste it where needed This way you can be sure the license number is entered correctly e Renew now We recommend that you purchase your AVG Anti Virus 2012 license renewal in good time at least one month prior to your current license expiration You will be noticed of the approaching expiration date Click this link to get redirected to AVG website http www avg com where you find detailed information on your license status the expiration date and the renewal upgrade offer The Product Information tab provides an overview of the AVG Anti Virus 2012 most important technical data AVG Anti Virus License and Support Product Information Program License Agreement Product information AVG version 2012 0 2163 Virus database version
25. In the Certification dialog you can mark the specific checkboxes to decide whether you want to certify your incoming mail Certify incoming e mail and or outgoing mail Certify outgoing e mail For each of these options you can further specify the With attachments only parameter so that the certification is only added to e mail messages with attachments m idvance bE Appearance g E sounds Certification Temporarily disable AVG protectiol E Certify incoming e mail Anti Virus With attachments only E mail Scanner Certify outgoing e mail EJ Certification With attachments only mail Filtering i Servers E mail certification text ci POPS No virus found in this message ce SMTP efi IMAP LinkScanner Language used for the e mail certification text a f Scans Default install language Schedules 45 Update nti Rootkit 2 45 Identity Protection F Potentially Unwanted Programs IE virus vault I Product Improvement Program Ignore error status fE Advisor Known Networks By default the certification text consists of just a basic information that states No virus found in this message However this information can be extended or changed according to your needs write the desired text of certification into the E mail certification text field In the Language used for the e mail certification text section you can further define in which language the automaticall
26. Potentially Unwanted Programs fE LinkScanner Scan for Tracking Cookies 2 49 Scans Scan inside archives iQ Whole computer scan Use Heuristics fQ Shell extension scan Scan system environment 9 Specific files or fold n Enable thorough scanning OL Removable device scan Schedules All file types EE Update Define excluded extensions z a f Anti Rootkit Identity Protection Potentially Unwanted Programs Selected file types 5 Virus Vault VI Scan infectable files only Product Improvement Program Scan media files Ignore error status Define included extensions 5 Advisor Known Networks V Scan files without extensions Adjust how quickly Scan completes will inpact system resource g User sensitive Set additional scan reports f i X All parameters set up in this configuration dialog apply only to the areas selected for scanning with Scan of specific files or folders Note For a description of specific parameters please consult the AVG Advanced Settings Scans Whole Computer scan chapter AVG Anti Virus 2012 0 ypyright AVG Technologies CZ s r o All rights reserved WE AVG 10 7 4 Removable device scan The editing interface for Removable device scan is also very similar to the Whole Computer scan editing dialog Appearance Sounds Temporarily disable AVG protectio Anti Virus Scan
27. Programs virus vault Product Improvement Program Ignore error status advisor Known Networks m The Resident Shield Exceptions dialog offers the option of defining files and or folders that should be excluded from the Resident Shield scanning If this is not essential we strongly recommend not excluding any items Control buttons The dialog provides the following control buttons e Add Path specify a directory directories to be excluded from the scanning by selecting them one by one from the local disk navigation tree e Add File specify files to be excluded from the scanning by selecting them one by one from the local disk navigation tree e Edit item allows you to edit the specified path to a selected file or folder e Remove Item allows you to delete the path to a selected item from the list e Edit List allows you to edit the entire list of defined exceptions in a new dialog that behaves like a standard text editor AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG 10 4 2 Cache Server The Cache Server Settings dialog refers to the cache server process designed to speed up all types of AVG Anti Virus 2012 scans Appearance IE Sounds Cache Server Settings E Temporarily disable AVG protectio 7 Caching enabled a Anti Virus VJ Enable adding new files into cache am Resident Shi
28. Schedules 7l Scan drivers E am 5 Identity Protection ee f Potentially Unwanted Programs Quick rootkit scan Virus Vault Full rootkit scan E Product Improvement Program gnore error status Advisor Known Networks Editing all functions of the Anti Rootkit component as provided within this dialog is also accessible directly from the Anti Rootkit component s interface Scan applications and Scan drivers enable you to specify in detail what should be included in anti rootkit scanning These settings are intended for advanced users we recommend that you keep all options switched on You can also pick the rootkit scanning mode e Quick rootkit scan scans all running processes loaded drivers and the system folder typically c Windows e Full rootkit scan scans all running processes loaded drivers the system folder typically c Windows plus all local disks including the flash disk but excluding floppy disk CD drives AVG Anti Virus 2012 012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG 10 10 1 Exceptions Within the Anti Rootkit Exceptions dialog you can define specific files for instance some drivers that might be incorrectly detected as rootkit that should be excluded from this scan z g Eeee Appearance f f 3 GET i Anti Rootkit Exceptions E Temporarily disable AVG protectio PS checksum EE Anti virus IE E mail Prot
29. Suspicions about your computer being infected you may check this option to activate the most thorough scanning algorithms that will scan even those areas of your computer that rarely get infected just to be absolutely sure Remember though that this method is rather time consuming Scan for rootkits on by default Anti Rootkit scan searches your computer for possible rootkits i e programs and technologies that can cover malware activity in your computer If a rootkit is detected this does not necessarily mean your computer is infected In some cases specific drivers or sections of regular applications may be misleadingly detected as rootkits Then you can change the scan configuration as follows e Additional scan settings the link opens a new Additional scan settings dialog where you can specify the following parameters AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Computer shutdown options Shutdown computer upon scan completion Force shutdown if computer is locked File types for scanning All file types Define excluded extensions Selected file types Scan infectable files only Scan media files Define included extensions V Scan files without extensions o Computer shutdown options decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shu
30. Virus Run time packed recursive similar to above however less frequent amongst common software Such files are suspicious and their removal or submission for analysis should be considered Password protected archive or document password protected files can not be scanned by AVG Anti Virus 2012 or generally any other anti malware program Document with macros the reported document contains macros which may be malicious AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava Hidden extension files with hidden extensions may appear to be e g pictures but in fact they are executable files e g picture jpg exe The second extension is not visible in Windows by default and AVG Anti Virus 2012 reports such files to prevent them being opened accidentaly Improper file path if an important system file is running from other than the default path e g winlogon exe running from other than Windows folder AVG Anti Virus 2012 reports this discrepancy In some cases viruses use names of standard system processes to make their presence less apparent in the system Locked file the reported file is locked thus cannot be scanned by AVG Anti Virus 2012 This usually means that a file is constantly being used by the system e g swap file 11 8 Virus Vault L ees Event History MEET Severity Virus name Path to file Original Infection Virus identified EICAR_Test N
31. accessible directly from the specific component user interface If you want to change the AVG configuration to better suit your needs go to AVG Advanced Settings select the system menu item Tools Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 5 AVG User Interface AVG Anti Virus 2012 opens with the main window Tools Help Support AVG Vii d are up to date Anti Virus are up to date 0 www 4 Y Scan now Anti Virus LinkScanner E mail Protection Anti Rootkit PC Analyzer Last scan Not yet scanned Active Active Active Active Analysis required Scan options i Update now Last update 4 11 12 5 17 PM Identity Protection Active Description of component Selected component description no component selected right now My Apps Show notification The main window is divided into several sections e System Menu top system line in the window is the standard navigation that allows you to access all components services and features of AVG Anti Virus 2012 details gt gt Security Status Info upper section of the window provides you with information on the current status of your AVG Anti Virus 2012 details gt gt Join us on Facebook upper right hand section of the window button allows you to join the AVG community on Facebook However
32. ava 6 1 2 Resident Protection AVG Anti Virus 2012 gives you continuous protection in the form of so called resident protection The Anti Virus component scans every single file with specific extensions or without extensions at all that is being opened saved or copied It guards the system areas of the computer and removable media flash disk etc In case a virus is discovered in a file that is accessed it stops the operation currently being performed and does not allow the virus to activate itself Normally you do not even notice the process as the resident protection runs in the background You only get notified when threats are found at the same time Anti Virus blocks the activation of the threat and removes it Resident protection is loaded in the memory of your computer during startup and it is vital that you keep it switched on at all times 6 1 3 Anti Spyware Protection Anti Spyware consists of a spyware database used for identifying known types of spyware definitions AVG spyware experts work hard to identify and describe the latest spyware patterns as soon as they emerge and then add the definitions to the database Via the update process these new definitions are downloaded to your computer so that you are always reliably protected even against the latest spyware types Anti Spyware allows you to fully scan your computer for malware spyware It also detects sleeping and non active malware i e malware that has been do
33. blocked or allowed you may need to know more Move your mouse over the respective list item An information bubble appears providing detailed data on the service You will learn whether the service collects personal data or other data available whether the data are being shared with other third party subjects and whether the collected data are being filed for possible further use In the lower section of the information bubble you can see the Privacy Policy hyperlink that redirects you to the website dedicated to privacy policy of the respective detected service Trackers on this page What is tracking 3 Web Analytics 3 blocked Corscore besa pe mag tat 1 Ad Networks 1 blocked See 2 Social Buttons 2 blocked Fa Secialf Fs ee Settings UNBLOCK ALL Alert me when active trackers are detected MAR AVG Do Not Track 9 3 Blocking tracking processes With the lists of all Ad Networks Social Buttons Web Analytics you have now the option to control which services should be blocked You can go two ways Block All Click this button located in the bottom section of the dialog to to say you do not wish any data collection activity at all However please keep in mind that this action AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF AVG may break functionality in the respective webpage where the service is running JE you do not want to block
34. can edit the default settings of e Scheduled scan e Definitions update schedule e Program update schedule AVG Anti Virus 2012 012 Copyright AVG Technologies CZ s r o All rights reserved HE AVG 10 8 1 Scheduled Scan The parameters of the scheduled scan can be edited or a new schedule set up on three tabs On each tab you can first check uncheck the Enable this task item to simply deactivate the scheduled test temporarily and switch it on again as the need arises Schedule settings Appearance f Sounds Enable this task IE Temporarily disable AVG protectior Anti Virus Schedule settings How toscan What to scan E mail Protection LinkScanner Name Scheduled scan f Scans il Schedules Schedule running i Scheduled scan Run every VEN Definitions update schedule 1 Hour s Program update schedule Ao Update Run at a specific time interval Anti Rootkit Selected days v 12 00 PM dentity Protection z Potentially Unwanted Programs Mon Tue Wed Thu Fri LISat Sun Virus Vault Run on computer startup Product Improvement Program 6 minutes delay Ignore error status L I Advisor Known Networks Advanced schedule options Run on computer startup if een missed Run even if computer is in low er mode Next the text field called Name deactivated for all default schedules states the name assigned to this very sche
35. case the device gets slow or stuck e App Locker allows you to lock and protect one or more applications by password against misuse Tuneup collects various system parameters battery meter storage use applications installation size and location etc into a single centralize view to help you control the system performance App Backup allows you to backup applications to the SD card and restore them later Spam and Scam feature allows you to mark SMS messages as spam and report websites as scam e Wipe personal data remotely in case your phone gets stolen e Safe Web Surfing offers a real time monitoring of the web pages you visit For detailed information please visit the dedicated AVG webpage where you can also AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF Ave download the component immediately To do so you may use the AVG Mobilation link within the My Apps dialog 7 4 AVG PC Tuneup AVG PC Tuneup application is an advanced tool for detailed system analysis and correction as to how the speed and overall performance of your computer might be improved AVG PC Tuneup features include Disk Cleaner removes junk files that slow down a computer Disk Defrag defragments disk drives and optimizes system files placement Registry Cleaner repairs registry errors to increase PC stability Registry Defrag compacts the registry eliminating memory consuming gaps Di
36. checking or unchecking the Enable Resident Shield item this option is switched on by default In addition you can select which features of the resident protection should be activated Ask me before removing threats on by default check to ensure that the Resident Shield will not perform any action automatically instead it will display a dialog describing the detected threat allowing you to decide what should be done If you leave the box unchecked AVG Anti Virus 2012 will automatically heal the infection and if this is not possible the object will be moved into the Virus Vault e Scan for Tracking cookies off by default this parameter defines that cookies should be detected during scanning HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts e Report Potentially Unwanted Programs and Spyware threats on by default check to activate the Anti Spyware engine and scan for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend that you keep this feature activated as it increases your computer s security AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava Report enhanced set of Potentially Unwanted Programs of
37. dangerous object the object was detected as potentially dangerous but not infected it may contain macros for instance the information is a warning only o Reboot is required to finish the action the infected object cannot be removed to remove it completely you have to restart your computer Control buttons There are three control buttons available in this dialog e View details the button opens a new dialog window named Detailed object information Property name Property value Object name C Users Administrator Documents EICAR COM Detection name Virus identified EICAR_Test Object type file SDK Type Core Result Infected Action history In this dialog you can find detailed information on the detected infectious object e g infected object name and location object type SDK type detection result and history of actions related to the detected object Using the Previous Next buttons you can view information on specific findings Use the Close button to leave this dialog Remove selected use the button to move the selected finding to the Virus Vault e Remove all unhealed this button deletes all findings that cannot be healed or moved to the Virus Vault e Close results terminates the detailed information overview and returns to the Scan results overview dialog 11 7 4 Warnings Tab The Warnings tab displays information on suspected objects typically files detected during scanning Whe
38. error status Advisor Known Networks In the Web Protection dialog you can edit the component s configuration regarding the scan of the website content The editing interface allows you to configure the following elementary options e Enable Web protection this option confirms that the Online Shield should perform a scan o the www page content Provided this option is on by default you can also switch these items in off o Check archives off by default scan the content of archives possibly included in the www page to be displayed o Report Potentially Unwanted Programs and Spyware threats on by default check to activate the Anti Spyware engine and scan for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend that you keep this feature activated as it increases your computer security o Report enhanced set of Potentially Unwanted Programs off by default mark to detect extended package of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it may block legal programs and is therefore switched off by default AVG Anti Virus 2012 2012 Copyright AVG Technologies
39. from the Windows Explorer environment shell extension see Scanning in Windows Explorer chapter AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Appearance Gi Galp Scan settings Temporarily disable AVG protectio Heal remove virus infections without asking me Anti Virus Report Potentially Unwanted Programs and Spyware threats E mail Protection Report enhanced set of Potentially Unwanted Programs LinkScanner Scan for Tracking Cookies 2 49 Scans Scan inside archives iQ Whole computer scan Use Heuristics Hei Shell extension scan Scan system environment 9 Specific files or folders scan Enable thorough scanning Q Removable device scan Schedules All file types a f Update Define excluded extensions z Anti Rootkit dentity Protection Potentially Unwanted Programs Selected file types Virus Vault Scan infectable files only Product Improvement Program Scan media files gnore error status Define included extensions Advisor Known Networks V Scan files without extensions Adjust how quickly Scan completes will inpact system resource g High priority Set additional scan reports Other settings related to AYG User Interface Show scan progress in AVG User Interface m gt V Show scan result in AVG User Interface lt The
40. is able to scan your computer for system problems and give you a transparent overview of what might be aggravating your computer s overall performance In the component s user interface you can see a chart divided into four lines referring to respective categories registry errors junk files fragmentation and broken shortcuts AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved History Tools Help PR working correctly and are up to date Anti Virus T Overview PC Analyzer component PC Anal PC Analyzer will scan your PC and report errors that affect its performance Download new AVG PC Tuneup to fix errors once for free LENET Us or purchase for 12 months of unlimited tuneup Analyze now Scan now Last scan 4 11 12 5 21 PM Scan options OPC Analyzer is ready to analyze your PC Update now Category Errors Severity Last update 4 11 12 5 17 PM Registry Errors Errors affect system stability Junk Files These files take up disk space Fragmentation Reduces disk access speed Broken Shortcuts Reduces explorer browsing speed PEOR My Apps Show notification e Registry Errors will give you the number of errors in Windows Registry As fixing the Registry requires quite advanced knowledge we do not recommend that you try and fix it yourself e Junk Files will give you the number of files that can be most likely done without Typic
41. keep the default settings and leave both the options on Otherwise you may experience a significant decrease in your system speed and performance AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE AVG 10 5 E mail protection Inthe E mail protection section you can edit the detailed configuration of E mail Scanner and Anti Spam 10 5 1 E mail Scanner The E mail Scanner dialog is divided into three sections Appearance 3 Sounds E mail scanning Temporarily disable AVG protectio Y Check incoming e mail z Anti Virus Check outgoing e mail 2 5 E mail Protection Modify subject of virus infected messages Si E mail Scanner He ITD JO VIRUS Certification Mail Filtering Scanning properties si E o V Use Heuristics ae Y Report Potentially Unwanted Programs and Spyware threats efi SMTP Report enhanced set of Potentially Unwanted Programs cali IMAP a nn V Scan inside archives 45 LinkScanner s Enable thorough scanning rol Scans I Schedules E mail attachments reporting Update Report password protected archives Anti Rootkit Report password protected documents dentity Protection Report files containing macro Potentially Unwanted Programs Report hidden extensions Virus Vault Move reported attachments to Virus Vault incoming e mails only z Product Improvement Program gnore error sta
42. manually or automatically Manual configuration If you select manual configuration check the Manual option to activate the respective dialog section you have to specify the following items e Server specify the server s IP address or the name of the server AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE AVG e Port specify the number of the port that enables Internet access by default this number is set to 3128 but can be set differently if you are not sure contact your network administrator The proxy server can also have specific rules configured for each user If your proxy server is set up this way check the Use PROXY authentication option to verify that your user name and password are valid for connecting to the Internet via the proxy server Automatic configuration If you select automatic configuration mark the Auto option to activate the respective dialog section then please select where the proxy configuration should be taken from e From browser the configuration will be read from your default Internet browser e From script the configuration will be read from a downloaded script with the function returning the proxy address e Autodetect the configuration will be detected automatically directly from the proxy server 10 9 2 Dial up All parameters optionally defined in the Update settings Dial Up connection dialog refer to the dial up connection
43. network Of course if you decide that the unknown network is safe you can save it to an AVG Advisor list of known networks so that it is not reported again in the future In each of these situation AVG Advisor warns you of the possible problem that might occur and it provides the name and icon of the conflicting process or application Also AVG Advisor suggests what steps should be taken to avoid the possible problem Supported web browsers The feature works with the following web browsers Internet Explorer Chrome Firefox Opera Safari 5 7 AVG Gadget The AVG gadget is displayed on the Windows desktop Windows Sidebar This application is only supported in the operating systems Windows Vista and Windows 7 The AVG gadget offers immediate access to the most important AVG Anti Virus 2012 function i e scanning and updating protected SCAN NOW UPDATE NOW FE Quick access to scanning and updating If needed the AVG gadget allows you to launch a scan or an update immediately e Scan now click the Scan now link to start the whole computer scan directly You can watch the progress of the scanning in the alternative user interface of the gadget A brief statistical overview provides information on the number of scanned objects threats detected and threats healed During the scan you can always pause LI or stop LJ the scanning process For detailed data related to the scan results please consult the standard Scan
44. only available when the destination mail server supports it e E mail client POP3 server activation check uncheck this item to activate or deactivate the specified POP3 server Appearance Sounds SMTP Server Name Temporarily disable AVG protectiol AutoSMTP Anti Virus 2 45 E mail Protection Type of login 245 E mail Scanner Automatic E Certification Fixed host Mail Filtering 25 2 Servers dit PORS Additional settings fi SMTP Local port used in e mail client 25 IMAP Connection Regular LinkScanner E scans E mail client SMTP server activation I Schedules M Activate this server and use it for sending receiving e mails F Update identity Protection Potentially Unwanted Programs Virus Vault Product Improvement Program Ignore error status Advisor Known Networks m In this dialog opened via Servers SMTP you can set up a new E mail Scanner server using the SMTP protocol for outgoing mail AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava e SMTP Server Name in this field you can specify the name of newly added servers to add a SMTP server click the right mouse button over the SMTP item of the left navigation menu For automatically created AutoSMTP servers this field is deactivated e Type of login defines the method for determining the mail server used for outgoing mail
45. parameters regarding the administration of objects stored in the Virus Vault e Limit Virus Vault size use the slider to set up the maximum size of the Virus Vault The size is specified proportionally compared to the size of your local disk e Automatic file deletion in this section define the maximum length of time that objects should be stored in the Virus Vault Delete files older than days and the maximum number of files to be stored in the Virus Vault Maximum number of files to be stored 10 14 Product Improvement Program The AVG Web Safety and Product Improvement Program dialog invites you to participate in AVG product improvement and to help us increase the overall Internet security level Keep the Allow reporting option marked to enable reporting of detected threats to AVG laboratories This helps us to collect up to date information on the latest threats from all participants worldwide and in return we can improve protection for everyone The reporting is made automatically and therefore does not cause you any inconvenience No personal data is included in the reports The reporting of detected threats is optional however we do ask you to keep this option switched on It helps us improve protection for both you and other AVG users AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved erat AVG Web Safety and Product Improvement Program Temporarily disable AVG protect
46. suspicious and should be scanned at all times e Adjust how quickly Scan completes you can use the slider to change the scanning process priority By default this option value is set to the user sensitive level of automatic resource usage Alternatively you can run the scanning process slower which means the system resources load will be minimized useful when you need to work on the computer but you do not care so much how long the scanning takes or faster with increased system resource requirements e g when the computer is temporarily unattended Set additional scan reports the link opens a new Scan reports dialog where you can select what types of possible findings should be reported Scan reports Report password protected archives Report password protected documents Report locked files Report files containing macro Report hidden extensions Warning These scan settings are identical to the parameters for a newly defined scan as described in the AVG Scanning Scan scheduling How to Scan chapter Should you decide to change the default configuration of the Scan the whole computer you can then save your new setting as the default configuration to be used for all further scans for the whole computer 11 2 2 Scan Specific Files or Folders Scan specific files or folders scans only those areas of your computer that you have selected to be scanned selected folders hard disks f
47. the button only appears in case all components are fully functional and working properly for details on how to recognize the status of AVG components see chapter Security Status Info Quick Links left section of the window allow you to quickly access the most important and most frequently used tasks of AVG Anti Virus 2012 details gt gt My Apps left bottom section of the window open an overview of additional applications available for AVG Anti Virus 2012 LiveKive Family Safety and PC Tuneup Components Overview central section of the window offers an overview of all components installed within AVG Anti Virus 2012 details gt gt System Tray Icon bottom right corner of the monitor on the system tray indicates the current status of AVG Anti Virus 2012 details gt gt AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava e AVG gadget Windows sidebar supported in Windows Vista 7 allows quick access to scanning and updating within AVG Anti Virus 2012 details gt gt 5 1 System Menu The System menu is the standard navigation used in all Windows applications It is located horizontally in the very top part of the AVG Anti Virus 2012 main window Use the system menu to access specific AVG components features and services The system menu is divided into six main sections 5 1 1 File e Exit closes the AVG Anti Virus 2012 user interface However the AVG applicatio
48. the environment for the advanced configuration of the Anti Rootkit component The software vendor has set up all AVG components to give optimum performance Unless you have a real reason to do so do not change the AVG configuration Any changes to settings should only be performed by an experienced user Basic Anti Rootkit settings In the bottom part of the dialog you can set up some elementary functions of the rootkit presence scanning First mark up the respective check boxes to specify objects that should be scanned e Scan applications Scan drivers You can also pick the rootkit scanning mode e Quick rootkit scan scans all running processes loaded drivers and the system folder typically c Windows e Full rootkit scan scans all running processes loaded drivers the system folder typically c Windows plus all local disks including the flash disk but excluding floppy disk CD drives Control buttons e Search for rootkits since the rootkit scan is not an implicit part of the Scan of the whole computer you can run the rootkit scan directly from the Anti Rootkit interface using this button e Save changes press this button to save all changes made in this interface and to return to the default AVG main dialog components overview e Cancel press this button to return to the default AVG main dialog components overview without having saved any changes you made 6 5 PC Analyzer The PC Analyzer component
49. threats detected by Resident Shield can be found in the Resident Shield detection dialog accessible from the system menu option History Resident Shield detection Components History Tools Help Support AVG Anti Virus k Join us o All security features ng Ci and are up to date JOIN us ol Overview Resident Shield detection Infection Object CJ Virus identified EICA c Usi Detection time v Object Type Process 4 11 2012 IM CA Win Scan now nfected Last scan 4 11 12 5 21 PM VERE Administrator Scan options Update now Last update 4 11 12 5 17 PM m r There is 1 record in the list My Apps Additional actions Export list to file Empty list Refresh list Remove selected Remove all threats Show notification The Resident Shield detection offers an overview of objects that were detected by the Resident Shield evaluated as dangerous and either cured or moved to the Virus Vault For each detected object the following information is provided e Infection description possibly even name of the detected object Object object location e Result action performed with the detected object Detection time date and time the object was detected Object Type type of the detected object e Process what action was performed to call up the potentially dangerous object so that it could be detected In the bottom part of the dialog
50. to the Internet The dialog s fields are inactive until you check the Use dial up connections option that activates the fields AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Appearance 3 sounds Update settings Dial up connection Temporarily disable AVG protectio Use dial up connections Anti virus Automatically open this connection 5 E mail Protection Ask before connection LinkScanner Available dial up configuration s 91 Scans Schedules No configuration was detected X SfE Update E Proxy Cluse authentication URL DE fE Manage ke Anti Rootkit Identity Protection E Potentially Unwanted Programs Virus Vault EJ Product Improvement Program Ignore error status 5 Advisor Known Networks 7 Close dial up connection when finished ax Specify whether you want to connect to the Internet automatically Automatically open this connection or you wish to confirm the connection manually every time Ask before connection For automatic connection you should further select whether the connection should be closed after the update is finished Close dial up connection when finished AVG Anti Virus 2 2 Copyright AVG Technologies CZ s r o All rights reserved WE AVG 10 9 3 URL The URL dialog offers a list of Internet addresses from which the update files can be downloaded
51. user interface of AVG Anti Virus 2012 components overview AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF Ave 6 1 5 Resident Shield Detections Resident Shield scans files as they are copied opened or saved When a virus or any kind of threat is detected you will be warned immediately via the following dialog Q Threat detected c Users Administrator Documents EICAR COM Threat name Virus identified EICAR_Test More info Detected on open Move to Vault Recommended Will safely quarantine the infected file to the Virus Vault File name gt Go to file Opens Windows Explorer in the folder in which the file resides Ignore the threat The identified file will remain in its current location on your disk To ensure you are protected Resident Shield will not allow you to access files that are infected Show details Within this warning dialog you will find data on the file that was detected and assigned as infected File name the name of the recognized infection Threat name and a link to the Virus encyclopedia where you can find detailed information on the detected infection if known More info You also have to decide what action should be taken now Several alternative options are available Please note that depending upon specific conditions what kind of file is infected and where it is located not all of the options are al
52. warns there was an infection detected during the scan and it could not be removed Each icon can either be solid or cut in half the solid icon stands for a scan that was completed and finished properly the cut in half icon means the scan was canceled or interrupted Note For detailed information on each scan please see the Scan Results dialog accessible via the View details button in the bottom part of this dialog Start time date and time when the scan was launched End time date and time when the scan ended Tested objects number of objects that were checked during scanning Infections number of virus infections detected removed e Spyware number of spyware detected removed e Warnings number of detected suspicious objects Rootkits number of detected rootkits Scan log information information relating to the scanning progress and result typically on its finalization or interruption Control buttons The control buttons for the Scan results overview dialog are e View details press it to switch to the Scan results dialog to view detailed data on the selected scan e Delete result press it to remove the selected item from the scan results overview e Back switches back to the default dialog of the AVG scanning interface 11 7 Scan Results Details Ifin the Scan Results Overview dialog a specific scan is selected you can then click the View details button to switch to the Scan Results dialog pro
53. 12 5 44 08 PM NT AUTHORITYYSYSTEM Update Update wi 74 11 2012 5 45 15 PM NT AUTHORITY SYSTEM Update Update co lja 11 2012 5 48 23 PM NT AUTHORITYYSYSTEM IDP Process Te 4 11 2012 5 48 27 PM NT AUTHORITY SYSTEM IDP Process Te Q 4 11 2012 5 49 28 PM AUTOTEST VST32 Administrator Scan User scan NT AUTHORITY SYSTEM NT AUTHORITY SYSTEM AUTOTEST VST32 Administrator NT AUTHORITY SYSTEM NT AUTHORITY SYSTEM I m Source Event desc Scan Anti Rootk Scan Anti Rootk Scan User scan Scan Anti Rootk Scan Anti Rootk r Close The History dialog is accessible from the system menu via the History Event History Log item Within this dialog you can find a summary of important events that occurred during AVG Anti Virus 2012 operation The History records the following types of events e Information about updates of the AVG application e Information on scanning start end or stop including automatically performed tests e Information on events connected with virus detection either by the Resident Shield or scanning including occurrence location e Other important events For each event the following information is listed e Event date and time gives the exact date and time the event occurred e User states the name of the user currently logged in at the time that the event occured e Source gives information about a source component or other part of the AVG system that triggered the event e Event d
54. 2411 4928 Wednesday April 11 2012 8 34 AM LinkScanner version 976 AVG Security Toolbar version 10 2 0 3 Installed components Anti Rootkit Anti Virus E mail Protection Identity Protection LinkScanner PC Analyzer Installed e mail protection Microsoft Outlook Personal E mail Scanner System information Operating system Microsoft R Windows R Vista Ultimate Edition 32 bit 6 0 6001 Service Pack 1 Build 6001 Processor Intel R Core TM 2 Quad CPU Q9550 2 83GHz Total Free memory 1023 382 MB The tab is divided into several sections e Product information provides information on the AVG Anti Virus 2012 version the virus database version the LinkScanner version and the AVG Security Toolbar version e Installed components provides a complete list of all currently installed components e Installed e mail protection offers an overview of all installed e mail protection plug ins AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG e System information lists all relevant parameters of your operating system processor type operating system and its version build number service packs used total memory size and free memory size On the Program tab you can find information on the AVG Anti Virus 2012 program file version and on the third parties code used in the product AVG Anti Virus Product Information L
55. 70 10 5 E mail protection EO 0 Mud aia a tact weenie Aaa a E TE ra EEE GET BLE ar DEE ser EE Runt 76 10 6 Link Scanner x xavnannnnrnavnnnnnnnavnnnrnavnanvnrnannnnrnarunnvarnannnnrnarnanvannannnnnnannnnnunnnr 84 10 7 SCANS sa v rann v nn n ann nn nn nn eee eee eee eee eee eee eee 87 10 8 Schedules rxxruarnannnnnnavnnrvnrnavnnnrnarnanvanrnanennrnarnnnvannnannnnrnarnnnvannannnnrnarunnnunnnr 93 10 9 Update sires reece nano nanavananarnnnananenanevannnnrnnnenananenavernvnrnnnenanevennvernsnanenenenene 103 10 10 Anti Rootkit sarrrrnannnnnrnnnnnrarnnnnesnnnnesnunenerunnnnnunnnnnnnnnnnnnesnnnnnsnnnennsunnnnnnr 109 10 11 Identity Protection srararranannunrnnnnrnannrnannnnrnnnrnnuerennnrnnunrnrnarnrnnnenvanerennnn 111 10 12 Potentially Unwanted Programs REPPE PEPE 114 10 13 Virus Van issedmrassss nike KENESE esse enk dedcee kikk dad nakke ei 117 10 14 Product Improvement Program TET 117 10 15 Ignore error Status xxxxrnnunnnnnnannnnnvnnvnnnnnnnrnnnnvnnvvnnannnnnnnnvnnnnnnnrnnnnnnnnnnnnnnnrr 120 10 16 Advisor Known Networks xxxrrnnnrnnnnnnnnnrrnennnnnnnrnnnnnnnnnnnnennnnnnnnnnnnnnnnnnnnnnnne 121 11 AVG Scanning x xaxannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnr 122 11 1 Scanning Interface 0avnnnnnnnnnnnnnnannnennnnannennnnannnnvannunnnnnvannnnnnnnunnnnnnnnnnnnene 122 11 2 Predefined SCans xxxnannannnnnnannannnnnannnnnnannanne
56. A eicar_c Infection Virus identified EICAR_Test N A eicar_c Tjumen Malware IDP Trojan a930180 C Users Administrator Documents TestTrojan32 EXE N A m Restore Restore As Details Delete Empty Vault Virus Vault is a safe environment for the management of suspect infected objects detected during AVG tests Once an infected object is detected during scanning and AVG is not able to heal it automatically you are asked to decide what is to be done with the suspect object The recommended solution is to move the object to the Virus Vault for further treatment The main purpose of the Virus Vault is to keep any deleted file for a certain period of time so that you can make sure you do not need the file any more in its original location Should you find out that the file absence causes problems you can send the file in question to analysis or restore it to the original location The Virus vault interface opens in a separate window and offers an overview of the information on quarantined infected objects AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE AVG Severity in case you decided to install the Identity Protection component within your AVG Anti Virus 2012 a graphical identification of the respective finding severity on a four level scale from unobjectionable m up to very dangerous mmmm will be provided in this section and the information on t
57. AR Test Infected C Users Administrator eicar com Virus identified EICAR Test Infected SEEN TLE CS C Users Administra IDPTest EXE Trojan horse SHeur2 WMF Infected w Specific files or folders scan Update now Last update 4 11 12 5 17 PM Remove selected Remove all unhealed My Apps Show notification The Infectionstab is only displayed in the Scan results dialog if a virus infection was detected during scanning The tab is divided into three sections providing the following information e File full path to the original location of the infected object e Infections name of the detected virus for details on specific viruses please consult the Virus Encyclopedia online e Result defines the current status of the infected object that was detected during scanning o Infected the infected object was detected and left in its original location for instance if you have switched off the automatic healing option in a specific scan settings o Healed the infected object was healed automatically and left in its original location o Moved to Virus Vault the infected object was moved to the Virus Vault quarantine o Deleted the infected object was deleted AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE AVG o Added to PUP exceptions the finding was evaluated as an exception and added to the list of PUP exceptions configured in the PUP Exc
58. AVG 3 5 Custom options The Custom Options dialog allows you to set up detailed parameters for the installation AVG Software Installer AVG Custom Options Anti Virus AVG Add Ons E mail Protection Additional installed languages LinkScanner Identity Protection PC Analyzer p m Ea E ea EZ ca The Component Selection section provides an overview of all AVG Anti Virus 2012 components that can be installed If the default settings do not suit you you can remove add specific components However you can only select from components that are included in your purchased AVG edition Highlight any item in the Component Selection list and a brief description of the respective component will be displayed on the right side of this section For detailed information on each component s functionality please consult the Components Overview chapter of this documentation To revert to the default configuration pre set by the software vendor use the Default button Control buttons As in most setup dialogs there are three control buttons available e Cancel click to exit the setup process immediately AVG Anti Virus 2012 will not be installed Back click to go one step back to the previous setup dialog e Next click to continue the installation and go one step further AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF Ave 3 6 Install prog
59. AVG Anti Vir WE ava 8 AVG Security Toolbar AVG Security Toolbar is a tool that closely cooperates with the LinkScanner component and guards your maximum security while browsing the Internet Within AVG Anti Virus 2012 the installation of AVG Security Toolbar is optional during the installation process you were invited to decide whether the component should be installed AVG Security Toolbar is available directly in your Internet browser At the moment the supported Internet browsers are Internet Explorer version 6 0 and higher and or Mozilla Firefox version 3 0 and higher No other browsers are supported in case you are using some alternative Internet browser e g Avant Browser you may encounter unexpected behavior X 4 XxX AVG Secure Search x ME Ava pe Q Search Wstesafety M weather Ej Facebook Speedtest S 2 w 83 Google fr Br dv i Page x OG Tools x AVG Security Toolbar consists of the following items e AVG logo with the drop down menu o Use AVG Secure Search allows you to search directly from the AVG Security Toolbar using the AVG Secure Search engine All search results are continuously checked by the Search Shield service and you can feel absolutely safe online o Current Threat Level opens the virus lab web page with a graphical display of the current threat level on the web o AVG Threat Labs opens the specific AVG Threat Lab website at http www a
60. CZ s r o All rights reserved WE AVG o Use heuristic analysis on by default scan the content of the page to be displayed using the heuristic analysis method dynamic emulation of the scanned object s instructions in a virtual computer environment o Enable thorough scanning off by default in specific situations Suspicions about your computer being infected you may check this option to activate the most thorough scanning algorithms that will scan even those areas of your computer that rarely get infected just to be absolutely sure Remember though that this method is rather time consuming O Maximum part size of a file to be scanned if included files are present in the displayed page you can also scan their content even before these are downloaded to your computer However scanning of large files takes quite some time and the web page download might be slowed significantly You can use the slide bar to specify the maximum size of a file that is still to be scanned with Online Shield Even if the downloaded file is bigger than specified and therefore will not be scanned with Online Shield you are still protected if the file is infected the Resident Shield will detect it immediately O Exclude host IP domain you can type the exact name of a server host IP address IP address with mask or URL or a domain that should not be scanned by Online Shield into the text field Therefore only exclude hosts that you can b
61. Detection methods Most antivirus software also uses heuristic scanning where files are scanned for typical virus characteristics so called viral signatures This means that the antivirus scanner can detect a new unknown virus if the new virus contains some typical characteristics of existing viruses Anti Virus uses the following detection methods e Scanning searching for character strings that are characteristic of a given virus e Heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment e Generic detection detection of instructions characteristic of the given virus group of viruses Where just a single technology might fall short of detecting or identifying a virus Anti Virus combines several technologies to ensure that your computer is protected from viruses AVG Anti Virus 2012 is also able to analyze and detect executable applications or DLL libraries that could be potentially unwanted within the system We call such threats Potentially Unwanted Programs various kinds of spyware adware etc Furthermore AVG Anti Virus 2012 scans your system registry for suspicious entries temporary Internet files and tracking cookies and allows you to treat all potentially harmful items in the same way as any other infection AVG Anti Virus 2012 provides non stop protection for your computer AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE
62. IT IS A LEGAL CONTRACT GOVERNING YOUR USE OF SOFTWARE CERTAIN SERVICES PROVIDED BY AVG TECHNOLOGIES AND AVG TECHNOLOGIES COLLECTION AND USE OF CERTAIN PERSONALLY IDENTIFIABLE INFORMATION BY CLICKING THE ACCEPT OPTION OR INSTALLING THE ACCOMPANYING SOFTWARE PRODUCT THE SOFTWARE YOU ON BEHALF OF YOURSELF AND THE PARTY ON WHOSE COMPUTER THE SOFTWARE IS __INSTAILED AGREE TN RF ROUND RY THESE TERMS ANN FONNTIANS AND I Please read the entire text carefully To confirm that you have read understood and accept the agreement press the Accept button If you do not agree with the license agreement press the Decline button and the installation process will be terminated immediately AVG Privacy Policy Besides the license agreement this setup dialog also offers you the option to learn more about the AVG Privacy Policy and AVG Fair Processing Notice Click the respective link to get redirected to AVG website http www avg com where you can find the full wording of these statements Control buttons From the first setup dialog there are only two control buttons available e Printable version Click to have printed the full wording of the AVG license agreement e Decline Click to refuse the license agreement The setup process will quit immediately AVG Anti Virus 2012 will not be installed AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE AVG e Back Click to
63. LinkScanner 1 JO Scans Schedules JE Update Anti Rootkit Identity Protection E Potentially Unwanted Programs gt Virus Vault roduct Improvement Program gnore error status S Advisor Known Networks HE 60 66 H A a m gt Note The known networks feature within AVG Advisor is not supported at Windows XP 64 bit AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG 11 AVG Scanning By default AVG Anti Virus 2012 does not run any scans as after the initial one you should be perfectly protected by the resident components of AVG Anti Virus 2012 that are always on guard and do no let any malicious code get into your computer Of course you can schedule a scan to run at regular intervals or manually launch a scan according to your needs any time 11 1 Scanning Interface History Tools Help AVG f working correctly and are up to date Anti Virus a Overview Scan for threats Scan now E ia computer scan Last scan 4 11 12 5 23 PM Sr Dee o start this scan gs for Whole computer scan Scan options Scan specific files or folders Update now Click here to start this scan Last update 4 11 12 5 17 PM Change scan settings for Scan specific files or folders Schedule scans Manage Scheduled Scans Click here to manage scheduled scans My Apps Scan history View Virus V
64. Restore Recommended for experienced users only 12 3 Update levels AVG Anti Virus 2012 offers two update levels to select from e Definitions update contains changes necessary for reliable anti virus protection Typically it does not include any changes to the code and updates only the definition database This update should be applied as soon as it is available e Program update contains various program changes fixes and improvements When scheduling an update it is possible to define specific parameters for both update levels e Definitions update schedule e Program update schedule Note If a scheduled program update and scheduled scan coincides the update process is of higher priority and the scan will be interrupted AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG 13 Event History nt History Q 4 11 2012 5 49 29 PM Q 4 11 2012 5 49 32 PM Q 4 11 2012 5 49 47 PM Q 4 11 2012 5 52 25 PM Q 4 11 2012 5 52 31 PM Event date and time v User 4 11 2012 5 40 12 PM NT SUTHORITY SYSTEM General AVG is stal 4 11 2012 5 40 14 PM NT AUTHORITY SYSTEM General AVG is run 4 11 2012 5 41 27 PM NT AUTHORITY SYSTEM General AVG is sto 4 11 2012 5 41 27 PM NT AUTHORITY SYSTEM General AVG is sto 4 11 2012 5 42 44 PM NT AUTHORITY SYSTEM General AVG is sta 4 11 2012 5 42 48 PM NT AUTHORITY SYSTEM General AVG is run 74 11 20
65. SWE SYS TIF VBE VBS VBX VXD WME XL XMLjZL Product Improvement Program Ignore error status Advisor Known Networks Scanning files without extension is on Mark the respective checkbox to decide whether you want to Scan all files or Scan infectable files and selected types of documents only If you have chosen the latter option you can further specify a list of extensions defining files that should be excluded from scanning and also a list of file extensions defining files that must be scanned under all circumstances Check the Always scan files without extensions on by default to ensure that even files with no extension and unknown format should be scanned by the Resident Shield We recommend that you keep this feature switched on as files without extensions are suspicious The section below called The Resident Shield will scan further summarizes the current settings displaying a detailed overview of what the Resident Shield will actually scan AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved BE Appearance Resident Shield Exceptions Sounds f Temporarily disable AVG protection G Anti virus Fie 2 Resident Shield fE Expert Settings 3 xceptions Cache Server Edit Item m 4 E mail Protection IE LinkScanner Remove Item q scans Schedules it Li shee anti Rootkit Identity Protection E Potentially Unwanted
66. Scanner Detections AVG A 5 2012 Tools Help Support AVG i Vil d are up to date Anti Virus are up to date Overview E mail Protection detection Infection Object Result Moved to Virus Vault Moved to Virus Vault Detection tim v Object Type Scan now Last scan 4 11 12 5 23 PM tv Virus identified EICA eicar_com zip Virus identified EICA eicar_com zip Scan options v Anti Rootkit scan Update now Last update 4 11 12 5 17 PM There are 2 records in the list My Apps Additional actions Export list to file Empty list Refresh list Show notification Inthe E mail Scanner detection dialog accessible via system menu option History E mail Scanner detection you will be able to see a list of all findings detected by the E mail Protection component For each detected object the following information is provided e Infection description possibly even name of the detected object e Object object location e Result action performed with the detected object Detection time date and time the suspicious object was detected Object Type type of the detected object In the bottom part of the dialog below the list you will find information on total number of detected objects listed above You can also export the entire list of detected objects in a file Export list to file and delete all entries on detected objects Empty list Control buttons
67. VG 1 Introduction This user manual provides comprehensive documentation for AVG Anti Virus 2012 AVG Anti Virus 2012 offers real time protection against today s most sophisticated threats Chat download and exchange files with confidence play games and watch videos without worry or interruption e Download share files and send messages safely with AVG Online Shield e Stay safe on social networks with AVG Social Networking Protection e Surf and search with confidence with LinkScanner s real time protection AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG 2 AVG Installation Requirements 2 1 Operation Systems Supported AVG Anti Virus 2012 is intended to protect workstations with the following operating systems e Windows XP Home Edition SP2 e Windows XP Professional SP2 e Windows XP Professional x64 Edition SP1 e Windows Vista x86 and x64 all editions e Windows 7 x86 and x64 all editions and possibly higher service packs for specific operating systems Note The ID Protection component is not supported on Windows XP x64 On this operating system you can install AVG Anti Virus 2012 but only without the IDP component 2 2 Minimum amp Recommended HW Requirements Minimum hardware requirements for AVG Anti Virus 2012 e Intel Pentium CPU 1 5 GHz e 512 MB of RAM memory e 950 MB of free hard drive space for installation purposes Recommended hardware require
68. Virus Vault This choice has no impact on the security level and it only reflects your preferences o Scan for Tracking Cookies independently of the previous options you can decide whether you want to scan for tracking cookies Cookies are parcels of text sent by a server to a web browser and then sent back unchanged by the browser each time it accesses that server HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts In specific cases you can switch this AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG Control option on to achieve maximum security levels however it is switched off by default o Enable Instant Messaging and P2P downloads protection check this item if you wish to verify that the instant messaging communication e g ICQ MSN Messenger IS Virus free Advanced settings click the link to get redirected to the respective dialog within the Advanced settings of AVG Anti Virus 2012 There you can edit the component s configuration in detail However please note that the default configuration of all components is set up so that AVG Anti Virus 2012 provides optimum performance and maximum security Unless you have a real reason to do so it is recommended that you keep the default configuration buttons Within the dialog you may use t
69. Whole Computer Scan A rootkit is a program designed to take fundamental control of a computer system without authorization by the system s owners and legitimate managers Access to the hardware is rarely required as a rootkit is intended to seize control of the operating system running on the hardware Typically rootkits act to obscure their presence on the system through subversion or evasion of standard operating system security mechanisms They are often also Trojans thus fooling users into believing they are safe to run on their systems Techniques used to accomplish this can include concealing running processes from monitoring programs or hiding files or system data from the operating system The structure of this tab is basically the same as the Infections tab or the Spyware tab 11 7 6 Information Tab The Information tab contains data on such findings that cannot be categorized as infections spyware etc They can neither be positively labeled as dangerous but they are still worth your attention The AVG Anti Virus 2012 scan is able to detect files which may not be infected but are suspicious These files are reported either as Warning or as Information The severity Information can be reported for one of the following reasons e Run time packed the file was packed with one of the less common run time packers which may indicate an attempt to prevent scanning of such a file However not every report of such a file indicates a
70. ad Windows Explorer AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 9 AVG Do Not Track AVG Do Not Track helps you identify websites that are collecting data about your online activities An icon in your browser shows the websites or advertisers collecting data about your activity and gives you the choice to allow or disallow it AVG Do Not Track provides you with additional information about privacy policy of each respective service as well as a direct link to Opt out from the service if that is available In addition AVG Do Not Track supports the W3C DNT protocol to automatically notify sites that you don t want to be tracked This notification is enabled by default but can be changed at any time e AVG Do Not Track is provided under these terms and conditions AVG Do Not Track is enabled by default but can be easily disabled at any time Instructions can be found in the FAQ article Disabling the AVG Do Not Track feature For more information on AVG Do Not Track please visit our website Currently the AVG Do Not Track functionality is supported in Mozilla Firefox Chrome and Internet Explorer browsers In Internet Explorer the AVG Do Not Track icon is located at the right hand side of the command bar Should you experience problems seeing the AVG Do Not Track icon wth the browser s default settings please make sure that you have the command bar activated If you sti
71. age contains active threats Roz ffen vyhled v n Risk Category Exploit server 3 V e Risk Name vx netlux org e 3 P Obrazky kn Ari by AVG Site owners please contact AVG computer vilees firii and web fl videa ee ml Zpravy ratings with A siteRep 9 N kupy Library H Links PX v Vice Sources Viruses for the Exotic Platforms x Prohledat web Collection H VX Heavens site is dedicted to providing information about computer viruses virii Str nky pouze esky v notia otava ip Vice n stroj 29A Labs W 29A Labs Independat VX Zine group www 29a net Archiv Podobn m r javascript void 0 Internet Protected Mode Off 100 v Entering such website is highly risky and cannot be recommended 6 2 3 Online Shield detections Online Shield scans the content of visited web pages and possible files included in them even before these are displayed in your web browser or downloaded to your computer If a threat is detected you will be warned immediately with the following dialog File name www eicar org download eicar com Threat name Virus identified EICAR Test More info Show details Within this warning dialog you will find data on the file that was detected and assigned as infected File name the name of the recognized infection Threat name and a link to the Virus encyclopedia where you can find detailed information on the detected infection if known The d
72. al program Phishing is an attempt to acquire sensitive personal data by shamming a trustworthy and well known organization Usually the potential victims are contacted by a bulk e mail asking them to e g update their bank account details In order to do that they are invited to follow the link provided which then leads to a fake website of the bank Hoax is a bulk e mail containing dangerous alarming or just bothering and useless information Many of the above threats use hoax e mail messages to spread Malicious websites are ones that deliberately install malicious software on your computer and hacked sites do just the same only these are legitimate websites that have been compromised into infecting visitors To protect you from all of these different kinds of threats AVG Anti Virus 2012 includes specialized components For brief description of these please consult the Components AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF ava Overview chapter 10 15 Ignore error status In the Ignore error status dialog you can tick those components that you do not want to get informed about Appearance Sounds Ignore error status Temporarily disable AVG protectiol Error or warning status of the selected components will be ignored Anti Virus E mail Protection LinkScanner Scans Schedules Component Update E Anti Rootkit Anti Rootkit Anti Virus D 6 E E p
73. all the detected services at once you can specify whether the service should be allowed or blocked individually You may allow running of some of the detected systems e g Web Analytics these systems use the collected data for their own website optimization and this way they help to improve the common Internet environment for all users However at the same time you may block the data collection activities of all processes classified as Ad Networks Just click the icon next to the respective service to block the data collection the process name will appear as crossed out or to allow the data collection again Trackers on this page What is tracking 3 Web Analytics 3 blocked Safseora Bogdan 4 Sareboofinnnpst Geegetratrties Li 1 Ad Networks 1 blocked End SESS 2 Social Buttons 2 blocked Facebesl SecstHhaias i Petto Betto i Settings _ Alert me when active trackers are detected STANG Do Not Track 9 4 AVG Do Not Track settings Directly in the AVG Do Not Track dialog there is only one configuration option in the bottom part you can see the Alert me when active trackers are detected checkbox By default this item is opt out Mark the checkbox to confirm you want to be notified each time you enter a webpage containing a new data collection service that has not been blocked yet When marked if AVG Do Not Track detects a new data collection service in the page you are currently visiting the notification d
74. ally these will be many kinds of temporary files and files in the Recycle Bin e Fragmentation will calculate the percentage of your hard disk that is fragmented i e used for a long time so that most files are now scattered on different parts of the physical disk You can use some defragmentation tool to fix this e Broken Shortcuts will notify you of shortcuts that no longer work lead to non existing locations etc To start the analysis of your system press the Analyze now button You will then be able to watch the analysis progress and its results directly in the chart AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved File Components History Tools Help AVG Anti Virus ity features are working correctly and are up to date Overview PC Analyzer component PC Anal PC Analyzer will scan your PC and report errors that affect its performance Download new AVG PC Tuneup to fix errors once for free LENET Us or purchase for 12 months of unlimited tuneup Analyze now Scan now Last scan 4 11 12 5 21 PM Scan options OPC Analyzer has finished the analysis Update now Category Errors Severity Last update 4 11 12 5 17 PM Registry Errors 137 errors found den eo Errors affect system stability Details Junk Files 236 errors found an These files take up disk space Details Fragmentation 10 fragmented nta ii Reduces disk access speed
75. anagement Gs Schedules Use the button below to restore the previous virus database version E Update f Proxy i H Dial up Revert virus database to previous version URL 3 g Anti Rootkit Identity Protection Potentially Unwanted Programs Virus Vault Product Improvement Program Ignore error status advisor Known Networks m oa e Delete temporary update files press this button to delete all redundant update files from your hard disk by default these files are saved for 30 days e Revert virus database to previous version press this button to delete the latest virus base version from your hard disk and return to the previously saved version new virus base version will be a part of the following update 10 10 Anti Rootkit Inthe Anti Rootkit settings dialog you can edit the Anti Rootkit component s configuration and specific parameters of anti rootkit scanning The anti rootkit scanning is a default process included in the Whole Computer Scan AVG Anti Virus 2012 012 Copyright AVG Technologies CZ s r o All rights reserved Appearance i i Anti Rootkit settings Sounds Temporarily disable AVG protectio Under normal circumstances you needn t run this scan manually as rootkits are also Anti Virus detected during a whole computer scan fE E mail Protection LinkScanner IG scans VI Scan applications lig
76. application is active Anti Virus 8 45 E mail Protection Event File Browse LinkScanner Scan started A Scans Scan finished Play Te Schedules Scan finished with a threat found C Program Files AVG AvG20 am Update Resident Shield alert C Program Files amp VG AVG20 Delete Anti Rootkit Online Shield alert C Program Files AVG AVG20 2 45 Identity Protection Update started Potentially Unwanted Programs Update finished Virus Vault Update failed C Program Files AVG AVG20 Product Improvement Program Ignore error status Advisor Known Networks m r The settings are only valid for the current user account That means each user on the computer can have their own sound settings If you want to allow the sound notification keep the Enable sound events option checked the option is on by default to activate the list of all relevant actions You may also want to check the Do not play sounds when fullscreen application is active option to suppress the sound notification in situations when it might be disturbing see also the Gaming mode section of the Advanced settings Appearance chapter in this document Control buttons e Browse having selected the respective event from the list use the Browse button to search your disk for the desired sound file you want to assign to it Please note that only wav sounds are supported at the moment e Play to listen to the selected sound highlig
77. are engine and scan for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend that you keep this feature activated as it increases your computer security Report enhanced set of Potentially Unwanted Programs off by default mark to detect extended packages of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it may block legal programs and is therefore switched off by default Scan inside archives on by default check to scan contents of archives attached to e mail messages Enable thorough scanning off by default in specific situations e g suspicions of your computer being infected by an virus or attack you may check this option to activate the most thorough scanning algorithms that will scan even those areas of your computer that hardly ever get infected just to be absolutely sure Remember though that this method is rather time consuming E mail attachments reporting In this section you can set additional reports about potentially dangerous or suspicious files Please note that no warning dialog will be displayed a certification text will only be added to the end of the e mail message and all s
78. ate Identity Protection Potentially Unwanted Programs Require confirmation to close running applications AVG may require the closing of Virus Vault some running applications for example MS Outlook Product Improvement Program Ignore error status Check computer time fE Advisor Known Networks Display notification if time set on computer differs from the correct time more than 24 hours m When to update files In this section you can select three alternative options to be used in case the update process requires your PC to restart The update finalization can be scheduled for the next PC restart or you can launch the restart immediately e Require confirmation from the user by default you will be asked to approve a PC restart needed to finalize the update process e Restart immediately the computer will be restarted automatically immediately after the update process has finished and your approval will not be required Complete at next computer restart the update process finalization will be postponed until the next computer restart Please keep in mind that this option is only recommended if you are sure to restart the computer regularly at least once a day AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF AVG Post update memory scan Mark this checkbox to stipulate that you want to launch a new memory scan a
79. ate process from the update files located in a specified folder on your local disk However this option is only recommended as an emergency e g in situations where there is no connection to the Internet for example your computer is infected and disconnected from the Internet your computer is connected to a network wth no access to the Internet etc In the newly opened window select the folder where you have previously placed the update file and launch the update process e Advanced settings opens the AVG advanced settings dialog where you can edit the AVG Anti Virus 2012 configuration Generally it is recommended that you keep the default settings of the application as defined by the software vendor 5 1 5 Help e Contents opens the AVG help files e Get Support opens the AVG website http www avg com at the customer support center page e Your AVG Web opens the AVG website http www avg com e About Viruses and Threats opens the online Virus Encyclopedia where you can look up detailed information on the identified virus e Reactivate opens the Activate AVG dialog with the data you have entered in the Personalize AVG dialog of the installation process Within this dialog you can enter your AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved AVG license number to either replace the sales number you have installed AVG wth or to replace the old license number e g
80. ation on scanning of all incoming and outgoing e mail messages should be displayed o Display statistical notifications on by default keep the option checked to allow regular statistical review notification to be displayed in the system tray o Display AVG Advisor notifications on by default decide whether information upon AVG Advisor activities should be displayed in the slide panel on the system tray AVG Advisor AVG has detected high memory usage by the following application e Windows Internet Explorer Total memory used 941 MB AVG recommends closing and reopening the application for faster performance Change when these notifications appear Gaming mode This AVG function is designed for full screen applications where any AVG information balloons displayed e g when a scheduled scan is started would be disturbing they could minimize the application or corrupt its graphics To avoid this situation keep the checkbox for the Enable gaming mode when a full screen application is executed option marked default setting AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava 10 2 Sounds Within the Sounds dialog you can specify whether you want to be informed about specific AVG Anti Virus 2012 actions by a sound notification v Enable sound events this option is defined per user Do not play sounds when fullscreen
81. ault Show notification The AVG scanning interface is accessible via the Scan options quick link Click this link to switch to the Scan for threats dialog In this dialog you will find the following e Overview of predefined scans three types of scans defined by the software vendor are ready to be used immediately on demand or as scheduled o Whole computer scan o Scan specific files or folders e Schedule scans section where you can define new tests and create new schedules as needed Control buttons The following control buttons available within the testing interface AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved AVG Scan history displays the Scan results overview dialog with the entire history of scanning e View Virus Vault opens a new window with the Virus Vault a space where detected infections are quarantined 11 2 Predefined Scans One of the main features of AVG Anti Virus 2012 is on demand scanning On demand tests are designed to scan various parts of your computer whenever suspicion about possible virus infection arises Anyway it is strongly recommended that you carry out such tests regularly even if you think that no virus can be found on your computer In the AVG Anti Virus 2012 you will find the following types of scan predefined by the software vendor 11 2 1 Whole Computer Scan Whole Computer scan scans your entire computer for
82. below the list you will find information on the total number of detected objects listed above You can also export the entire list of detected objects in a file Export list to file and delete all entries on detected objects Empty list The Refresh list button will update the list of finding detected by Resident Shield The Back button switches you back to the AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG default AVG main dialog components overview 6 2 Link Scanner LinkScanner protects you from the increasing number of here today gone tomorrow threats on the web These threats can be hidden on any type of website from governments to big well known brands to small businesses and they rarely stick around on those sites for more than 24 hours LinkScanner protects you by analyzing the web pages behind all the links on any web page you re viewing and making sure they re safe at the only time that matters when you re about to click that link LinkScanner Supports the following search engines Google Search Yahoo Search Bing Search LinkScanner is not intended for server platforms protection The LinkScanner technology consists of the following main features e Surf Shield scans the contents of the websites you are visiting regardless of the websites address e Online Shield works as a real time protection when surfing the Internet It scans the contents of visited web
83. blocks suspicious behavior on a continuous basis and protects your computer from all new malware AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE AVG Identity Protection gives your computer a realtime protection against new and even unknown threats It monitors all including hidden processes and over 285 different behaviour patterns and can determine if something malicious is happening within your system For this reason it can reveal threats not even yet described in the virus database Whenever an unknown piece of code comes onto your computer it is immediately watched for malicious behaviour and tracked If the file is found to be malicious Identity Protection will remove the code into the Virus Vault and undo any changes that have been made to the system code injections registry changes ports opening etc You do not need to initiate a scan to be protected The technology is very proactive rarely needs updating and is always on guard Identity Protection is a complimentary protection to Anti Virus We strongly recommend you have the both components installed in order to have complete protection for your PC 6 6 1 Identity Protection Interface File Components History Tools Help AVG working correctly and are up to date Anti Virus Overview Identity Protection Component Identity Protecti i Identity Protection is constantly protecting your digital a
84. by default Real time scanning of the web pages you are about to visit for possible viruses or spyware If these are detected the download stops immediately so that no threats ever get to your computer 6 2 2 Surf Shield detections This powerful protection will block malicious content of any web page you try to open and prevent it from being downloaded to your computer With this feature enabled clicking a link or typing in a URL to a dangerous site will automatically block you from opening the web page thus protecting you from inadvertently being infected It is important to remember that exploited web pages can infect your computer simply by visiting the affected site for this reason when you request a dangerous web page containing exploitation or other serious threats the LinkScanner will not allow your browser to display it If you do encounter a malicious web site within your web browser the LinkScanner will warn you with a screen similar to AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved GU v 8 http fnnmsn google cz search q vx netlux org amp cad h X AVG Secure Search 2 v avc F Qy Search site safety fM v weather fijdracebok EL we g vx netlux org Hledat Googlem fom fa v my vr Page v Tools Vyhled v n Obr zky Videa Mapy Zpr vy N kupy Gmail Dal P ihl sitse S m Google Mave EH Hledat Dangerous This p
85. cations on by default by default all notifications are displayed Uncheck this item to completely turn off the display of all system notifications When turned on you can further select what specific notifications should be displayed o Display tray notifications about update on by default decide whether information regarding the AVG Anti Virus 2012 update process launch progress and finalization should be displayed o Display components state change notifications off by default decide whether information regarding the component s activity inactivity or its potential problem should be displayed When reporting a component s fault status this option is equivalent to the informative function of the system tray icon reporting a problem in any AVG Anti Virus 2012 component o Display Resident Shield related tray notifications automatic action on by default decide whether information regarding file saving copying and opening processes should be displayed or suppressed this configuration only appears if the Resident Shield Auto heal option is on o Display tray notifications about scanning on by default decide whether AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG information upon automatic launch of the scheduled scan its progress and results should be displayed o Display E mail Scanner related tray notifications on by default decide whether inform
86. certain types of e mail attachments and add a certification text to infection free messages E mail Protection consists of two main functions e E mail Scanner e Anti Spam 6 3 1 E mail Scanner Personal E mail Scanner scans incoming outgoing e mails automatically You can use it with e mail clients that do not have their own plug in in AVG but can be also used to scan e mail messages for e mail clients that AVG supports wth a specific plug in i e Microsoft Outlook Primarily it is to be used with e mail applications such as Outlook Express Incredimail etc During AVG installation there are automatic servers created for e mail control one for checking incoming e mails and the second one for checking outgoing e mails Using these two servers e mails are automatically checked on ports 110 and 25 standard ports for sending receiving e mails E mail Scanner works as an interface between the e mail client and e mail servers on the Internet Incoming mail While receiving a message from the server the E mail Scanner component tests it for viruses removes infected attachments and adds certification When detected viruses are quarantined in the Virus Vault immediately Then the message is passed to the e mail client e Outgoing mail The message is sent from the e mail client to E mail Scanner it tests the message and its attachments for viruses and then sends the message to the SMTP server scanning of outgoing e mails is disabled by
87. ched off completely Other update settings Check the Run the update again as soon as the Internet connection is available option to make sure that if the Internet connection is interrupted and the update process fails it will be launched again immediately after the Internet connection is restored Once the scheduled update is launched at the time you have specified you will be informed of this fact via a pop up window opened over the AVG system tray icon provided that you have kept the default configuration of the the Advanced Settings Appearance dialog Note If the timings of a scheduled program update and scheduled scan coincide the update process is of higher priority and the scan will be interrupted AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG 10 9 Update The Update navigation item opens a new dialog where you can specify general parameters regarding the AVG update When to update files If computer restart is required Mtl CLUE Require confirmation from the user mail Pri jon z SUE protectio Restart immediately LinkScanner Complete at next computer restart IG scans I Schedules Post update memory scan a Start memory and process scan after a successful update f Proxy E TRE Additional update options 5 ar i E Manage Jl Build new system restore point during each program update Anti Rootkit 7 Use DNS upd
88. ck their properties settings There is no critical problem in AVG Anti Virus 2012 and you have probably decided to switch a component off for some reason You are still protected However please pay attention to the problem component s settings Its name will be provided in the Security Status Info section The yellow icon also appears if for some reason you have decided to ignore a component s error status The Ignore component state option is available from the context menu opened by your mouse right click over the respective component s icon in the component overview of AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava the AVG Anti Virus 2012 main window Select this option to state you are aware of the component s error state but for some reason you wish to keep your AVG Anti Virus 2012 so and you do not want to be warned by the system tray icon You may need to use this option in a specific situation but it is strictly recommended that you switch off the Ignore component state option as soon as possible Alternatively the yellow icon will also be displayed if your AVG Anti Virus 2012 requires a computer restart Restart needed Please pay attention to this warning and restart your PC using the Restart now button the orange icon indicates that AVG Anti Virus 2012 has a critical status One or more components does not work properly and AVG Anti Virus 2012 cannot protect your compu
89. ct e Process what action was performed to call up the potentially dangerous object so that it could be detected In the bottom part of the dialog below the list you will find information on the total number of detected objects listed above You can also export the entire list of detected objects in a file Export list to file and delete all entries on detected objects Empty list Control buttons AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava e Refresh list update the list of findings detected by Online Shield e Back switch back to the default AVG main dialog components overview 6 3 E mail Protection One of the most common sources of viruses and trojans is via e mail Phishing and spam make e mail an even greater source of risks Free e mail accounts are more likely to receive such malicious e mails as they rarely employ anti spam technology and home users rely quite heavily on such e mail Also home users surfing unknown sites and filling in online forms with personal data such as their e mail address increase exposure to attacks via e mail Companies usually use corporate e mail accounts and employ anti spam filters etc to reduce the risk The E mail Protection component is responsible for scanning every e mail message sent or received whenever a virus is detected in an e mail it is removed to the Virus Vault immediately The component can also filter out
90. d Programs z Virus Vault EJ Product Improvement Program Ignore error status amp Advisor Known Networks Activate Identity Protection on by default uncheck to turn off the Identity Protection component We strongly recommend not doing this unless you have to When the Identity Protection is activated you can specify what to do when a threat is detected Always prompt on by default when a threat is detected you will be asked whether it should be moved to quarantine to make sure no applications you want to run are removed Automatically quarantine detected threats mark this checkbox to specify that you want to have all possibly detected threats moved to the safe space of the Virus Vault immediately Keeping the default settings when a threat is detected you will be asked whether it should be moved to quarantine to make sure no applications you want to run are removed e Automatically quarantine known threats keep this item marked if you wish all applications detected as possible malware to be automatically and immediately moved to the Virus Vault AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE AVG You can also assign specific items to optionally activate more Identity Protection functionality e Prompt to save your work before removal on by default keep this item checked if you wish to be warned before the application det
91. date now View a report for how AVG has protected you Last update 4 11 12 5 17 PM J Enable Resident Shield Scans files for threats as they are copied opened or saved 1 Ask me before removing threats Escan for Tracking Cookies V Enable Instant Messaging and P2P downloads protection Advanced settings My Apps Manage exceptions save changes Show notification Configuration options The dialog provides some elementary configuration options for features available within the Anti Virus component You can find a brief description of these below e View an online report for how AVG has protected you the link redirects you to a specific page on the AVG website http www avg com On the page you can find a detailed statistical overview of all AVG Anti Virus 2012 activities performed on your computer within a specified period of time and in total e Enable Resident Shield this option allows you to easily switch resident protection on off Resident Shield scans files as they are copied opened or saved When a virus or any kind of threat is detected you will be warned immediately By default the function is on and it is recommended that you keep it so With resident protection on you can also decide how an detected infections should be treated o Ask me before removing threats keep the option checked to confirm you want to be asked whenever a threat is detected before it is removed to the
92. default and can be set up manually E mail Scanner is not intended for server platforms 6 3 2 Anti Spam How does Anti Spam work AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG Anti Spam checks all incoming e mail messages and marks unwanted e mails as spam Anti Spam can modify the subject of the email that has been identified as spam by adding a special text string You can then easily filter your emails in your email client The Anti Spam component uses several analysis methods to process each e mail message offering maximum possible protection from unwanted e mail messages Anti Spam uses a regularly updated database for the detection of spam It is also possible to use RBL servers public databases of known spammer email addresses and to manually add email addresses to your Whitelist never mark as spam and Blacklist always mark as spam What is a spam Spam refers to unsolicited e mail mostly advertising a product or service that is mass mailed to a huge number of e mail addresses at the same time filling recipients mail boxes Spam does not refer to legitimate commercial e mail for which consumers have given their consent Spam is not only annoying but also can often be a source of scams viruses or offensive content 6 3 3 E mail Protection Interface AVG Anti Virus 2012 History Tools Help AVG Anti Virus Overview E mail Protectio
93. dule by the program vendor For newly added schedules you can add a new schedule by right clicking over the Scheduled scan item in the left navigation tree you can specify your own name and in that case the text field will open for editing Try to always use brief descriptive and apt names for scans to make it easier to later differentiate the scan from others Example It is not appropriate to call the scan by the name New scan or My scan since these names do not refer to what the scan actually checks On the other hand an example of a good descriptive name would be System area scan etc It is also not necessary to specify in the scan s name whether it is the scan of the whole computer or just a scan of selected files or folders your own scans will always be a specific version of the scan of selected files or folders In this dialog you can further define the following parameters of the scan AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava Schedule running Here you can specify time intervals for the newly scheduled scan launch The timing can either be defined by the repeated scan launch after a certain period of time Run every or by defining an exact date and time Run at specific time interval or possibly by defining an event that the scan launch should be associated with Run on computer startup Advanced schedule options This section allows you to define unde
94. e absolutely sure would never provide dangerous website content 10 7 Scans The advanced scan settings are divided into four categories referring to specific scan types as defined by the software vendor e Whole Computer scan standard predefined scan of the entire computer e Shell Extension Scan specific scanning of a selected object directly from the Windows Explorer environment e Specific Files or Folders Scan standard predefined scan of selected areas of your computer e Removable Device Scan specific scanning of removable devices attached to your computer AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG 10 7 1 Whole computer scan The Whole Computer scan option allows you to edit parameters of one of the scans predefined by the software vendor Whole computer scan Scan settings Temporarily disable AVG protectiol V Heal remove virus infections without asking me Anti Virus You will be always asked for rootkits o E mail Protection Report Potentially Unwanted Programs and Spyware threats 5 LinkScanner Report enhanced set of Potentially Unwanted Programs 2 49 Scans ElScan for Tracking Cookies Whole computer scan Scan inside archives Q Shell extension scan Vl Use Heuristics iQ Specific files or folders scan Z Scan system environment Removable device scan E Enable thorough scanning fs Schedules VI Scan
95. e AVG protection Disable AVG for 10 minutes X 10 4 Anti Virus The Anti Virus component protects your computer continuously from all known types of viruses and spyware including so called sleeping and non active malware i e malware that has been downloaded but not yet activated AVG Anti Virus 2 20 Copyright AVG Technologies CZ s r o All rights reserved WE ava 10 4 1 Resident Shield Resident Shield performs live protection of files and folders against viruses spyware and other malware Resident Shield Settings V Enable Resident Shield v Ask me before removing threats Scan for Tracking Cookies Exceptions V Report Potentially Unwanted Programs and Spyware threats 5 Cache Server Report enhanced set of Potentially Unwanted Programs a f E mail Protection LinkScanner a f Scans i Schedules Update Anti Rootkit identity Protection Potentially Unwanted Programs v Enable Instant Messaging and P2P downloads protection Virus Vault Product Improvement Program gnore error status Advisor Known Networks I Scan files on close S Scan boot sector of removable media lt Use Heuristics lt Scan files referred in registry Enable thorough scanning In the Resident Shield Settings dialog you can activate or deactivate the resident protection completely by
96. e of creation 4 11 2012 5 48 27 PM Full path C Users Administrator Documents TestTrojan32 EXE Details 1 process terminated 1 file deleted 4 registry keys deleted Processes terminated EI TestTrojan32 EXE Process ID 5828 Full path C Users Administrator Documents TestTrojan32 EXE Characteristics mann Registers a BHO man Registers executable to survive reboot maa Writes to the Windows directory 860 Window not visible DECO Altered browser settings Ha Executes from the filesystem BOCCO Is terminated a Installs system service x m e Delete removes the infected file from the Virus Vault completely and irreversibly e Empty Vault removes all Virus Vault content completely By removing the files from the Virus Vault these files are irreversibly removed from the disk not moved to the recycle bin AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG 12 AVG Updates No security software can guarantee true protection from various types of threats unless it is regularly updated Virus writers are always looking for new flaws that they can exploit in both software and operating systems New viruses new malware new hacking attacks appear daily For this reason software vendors are continually issuing updates and security patches to fix any security holes that are discovered Considering all the newly emerged computer threats and the speed at w
97. e rather suspicious and should be scanned at all times e Scan process priority you can use the slider to change the scanning process priority By default this option value is set to the user sensitive level of automatic resource usage Alternatively you can run the scanning process slower which means the system resources load will be minimized useful when you need to work on the computer but you do not care so much how long the scanning takes or faster with increased system resources requirements e g when the computer is temporarily unattended e Set additional scan reports the link opens a new Scan Reports dialog where you can select what types of potential findings should be reported Fs Scan reports Report password protected archives Report password protected documents Report locked files Report files containing macro Report hidden extensions Warning These scan settings are identical to the parameters for a newly defined scan as described in the AVG Scanning Scan scheduling How to Scan chapter Should you decide to change the default configuration of the Scan specific files or folders you can then save your new setting as the default configuration to be used for all further scans of specific files or folders Also this configuration will be used as a template for all of your newly scheduled scans all customized scans are based on the current configuration of the Scan of s
98. each of your children and monitor them separately via unique logins AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG For detailed information please visit the dedicated AVG webpage where you can also download the component immediately To do so you may use the AVG Family Safety link within the My Apps dialog 7 2 AVG LiveKive AVG LiveKive is dedicated to online data backup on secured servers AVG LiveKive automatically backs up all your files photos and music to one safe place allowing you to share them with family and friends and access them from any web enabled device including iPhones and Android devices AVG LiveKive features include e Safety measure in case your computer and or hard disk gets corrupted Access to your data from any device connected to the Internet e Easy organization e Sharing with anyone you authorize For detailed information please visit the dedicated AVG webpage where you can also download the component immediately To do so you may use the AVG LiveKive link within the My Apps dialog 7 3 AVG Mobilation AVG Mobilation protects your cell phone from viruses and malware and also provides you with the ability of tracking your smart phone remotely if you should become separated from it AVG Mobilation features include File Scanner enables security scanning of files in different storage locations Task Killer allows you to stop an application in
99. ecific information about users such as site preferences or the contents of their electronic shopping carts AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava o Scan inside archives on by default this parameters defines that scanning should check all files stored inside archives e g ZIP RAR o Use Heuristics on by default heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning o Scan system environment off by default scanning will also check the system areas of your computer o Enable thorough scanning off by default in specific situations Suspicions about your computer being infected you may check this option to activate the most thorough scanning algorithms that will scan even those areas of your computer that rarely get infected just to be absolutely sure Remember though that this method is rather time consuming e Additional scan settings the link opens a new Additional scan settings dialog where you can specify the following parameters Computer shutdown options Shutdown computer upon scan completion Force shutdown if computer is locked File types for scanning All file types Define excluded extensions Selected file types Scan infectable files only Scan media files Define included extens
100. ected as possible malware gets removed to quarantine If you are currently working with the application your project might be lost and you need to save it first By default this item is on and we strongly recommend that you keep it so e Show progress of threat removal on by default with this item on once potential malware is detected a new dialog opens to display the progress of the malware being removed to quarantine Show final threat removal details on by default with this item on Identity Protection displays detailed information on each object moved to quarantine severity level location etc 10 11 2 Allowed List If within the Identity Protection settings dialog you decided to keep the Automatically quarantine detected threats item unchecked every time potentially dangerous malware is detected you will be asked whether it should be removed If you then define the suspicious application detected based on its behavior as safe and you confirm it should be kept on your computer the application will be added to so called Identity Protection Allowed list and it will not be reported as potentially dangerous again Appearance Identity Protection Allowed list Temporarily disable AVG protectiol Items that you decided were not harmful are placed in the Allowed list so that they can AnH Ue run without causing an alert 7 mail Protection Level Process path Date allowed Remove Remove All o
101. ection A scans Schedules G Identity Protection Potentially Unwanted Programs Virus Vault Product Improvement Program Ignore error status Advisor Known Networks Remove m 10 11 Identity Protection Identity Protection is an anti malware component that protects you from all kinds of malware spyware bots identity theft using behavioral technologies and provides zero day protection for new viruses for a detailed description of the component s functionality please consult the Identity Protection chapter AVG Anti Virus 2012 012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG 10 11 1 Identity Protection Settings The Identity Protection settings dialog allows you to switch the elementary features of the Identity Protection component on off Appearance 2 i f ound Identity Protection settings emporarily disable AVG protectio Jl Activate Identity Protection z Anti Virus 8 45 E mail Protection LinkScanner z a4 Scans Automatically quarantine known threats Always prompt Automatically quarantine detected threats Gs Schedules 7 Prompt to save your work before removal am Update Show progress of threat removal Identity Protection Show final threat removal details eg Identity Protection settings Allowed list otentially Unwante
102. ee eee e eee eee eee 26 5 6 AVG AdViSOr annnnnnennnannnvvennnnannnvnnnnnnnnnvvnnnnnnnnnnvnnnnnnnnvnnnnnrnnnnnnnnnnnnnnnvnnmrnennnn 28 5 7 AVG Gadget r arr r nn ann naar nav annannanunnsannnnnrnnnnnnunnn ann nnnenennnnnnnnnnannnnnnnsnnnensenennn 29 6 AVG Components xxxxnnnnnnnnnnnnnnnnnennnnnnnnnnnnvnrnnnvnnennennennvnneunnnnnnnnnnnnnneunnnnnunnnnennnn 32 6 L Anting arrrasessssadfaessauveredkegeksumaamarsde keen eee ene 32 6 2 Link Scanner xsvuxrvurrunennrnannnevurnunennrnannanrvurnunennrunnvannvunnunennrunnnnnnunnunennnunnnner 38 6 3 E mail Protection xxxrunnnnnunnnnnnunnunennrnannnevunnunnnnrunnnarvunnunnnnrunnnnnnunnunennnunnnner 42 6A ANTE ROO seerne een 46 AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava 6 5 PC Analyzer x1r00rennenananvannnvennnvennnnennnnenennenennevannenennnnrnnnnrnnnnrernnrernnnernanerennen 47 6 6 Identity Protectioni xxaunnnnnnannnnannnnannnvannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnner 49 6 7 Remote Administration ss ttre ttt te en eee eee eee eee eee ene eee ene ene eee ene 51 7 My Apps s a0xn0nnnnnnnnnvnnnnnnnnvnnennennnnnvvnrnnrnnnennennvnnennennvnnvvnennnnnnnnnvnnvnnnnnnnnnnnnnnnnnnunnnnr 53 7 1 AVG Family Safety 0s00 00 ronnarennnnannnnennunanannanannenannnnrnnenrnnnnrnnunrernnrnrnnnernanernnnnn 53 7 2 AVG Eiye KNEET rna iE AAEE EERE OA E E E EE EE E RA A 54 7 3 AVG Mobilati
103. eld E EEE dr A CAUTION Disabling any of these options may decrease your system performance 2 45 E mail Protection It is strongly recommended to keep them enabled LinkScanner am Q Scans I Schedules am Update 5 Anti Rootkit am Identity Protection IE Potentially Unwanted Programs EE virus Vault EJ Product Improvement Program Ignore error status EE Advisor Known Networks The cache server gathers and keeps information on trustworthy files a files is considered trustworthy if signed wth digital signature on a trustworthy source These files are then automatically considered to be safe and do not need to be re scanned therefore these files are skipped during scanning The Cache Server Settings dialog offers the following options for configuration e Caching enabled on by default uncheck the box to switch off the Cache Server and empty the cache memory Please note that scanning might slow down and overall performance of your computer decrease as every single file in use will be scanned for viruses and spyware first e Enable adding new files into cache on by default uncheck the box to stop adding more files into the cache memory Any already cached files will be kept and used until caching is turned off completely or until the next update of the virus database Unless you have a good reason to switch the cache server off we strongly recommend that you
104. elected files or folders 11 3 Scanning in Windows Explorer Besides the pre defined scans launched for the entire computer or its selected areas AVG Anti Virus 2012 also offers the option of quick scanning of a specific object directly in the Windows Explorer environment If you want to open an unknown file and you cannot be sure of its content you may want to have it checked on demand Follow these steps AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved FEI gt Program Files gt v Search File Edit View Tools Help Share Vg Burn Co cane Links Name Date modified Type Size di Adobe 2 10 2010 4 18 PM File Folder E Documents 2 B Open M File Folder Pictures M File Fold Musi Explore VE holder net E Music a Nlet p AM File Folder Recently Changed B i M File Folder IB Searches B Share AM File Folder Public ab Restore previous versions M File Folder d r Scan with AVG AM File Folder a gi PM File Folder DB Send To gt DM File Folder Pr Cut M File Folder Copy M File Folder Cont B M File Folder ony Pr Create Shortcut M File Folder a Delete M File Folder p Rename AM File Folder Pr M File Folder Recy Properties M File Folder a ozilla Firefox 49 AM File Folder Mozilla Thunderbird 3 3 30 2011 10 26AM File Folder MSBuild 11 9 9008 7 35 BRA File Falder e Within Windows Explorer highlight the file
105. em if you wish to verify that the instant messaging communication e g A M Yahoo ICQ Skype MSN Messenger and data downloaded within Peer to Peer networks networks allowing direct connection between clients without a server which is potentially dangerous typically used to share music files are virus free AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG In the Files scanned by the Resident Shield dialog it is possible to configure which files will be scanned by specific extensions Appearance F i x Files scanned by the Resident Shield Sounds f Temporarily disable AVG protectio Scan all files Anti Virus Exclude files with the following extensions from scanning Reside 5B Scan infectable files and selected types of documents E Cache EENEI Always scan files with the folowing extensions 8 8 E mail Protection 386 ASP BAT BIN BMP BOO CHM CLA CLAS CMD CNM COM CPL DEV DLL DO DRV E LinkScanner f Scans v Always scan files without extensions Schedules Update The Resident Shield will scan Anti Rootkit sinket Resident Shield will scan files with following extensions enuy OLSEN 386 ASP BAT BIN BMP BOO CHM CLA CLAS CMD CNM COM CPL DEV DLL DO DRV Patentially Unwanted Programs EML EXE GIF HLP HT INF INI JPEG JPG JS LNK MD MSG NWS OCX OV PCX PD Virus Vault F PGM PHP PIF PL PNG POT PP SCR SHS SMM
106. ent and to open further editing options In some cases Identity Protection may report that some legitimate file is suspicious or dangerous Since Identity Protection detects threats based on their behavior this usually occurs when some program tries to monitor key presses install other programs or a new driver is installed on the computer Therefore please select one of the following options specifying the Identity Protection component s behavior in case of detecting suspicious activity o Always prompt if an application is detected as malware you will be asked whether it should be blocked this option is on by default and it is recommended not to change it unless you have a real reason to do so o Automatically quarantine detected threats all applications detected as malware will be blocked automatically o Automatically quarantine known threats only those applications that are with absolute certainty detected as malware will be blocked e Advanced settings Click the link to get redirected to the respective dialog within the Advanced settings of AVG Anti Virus 2012 There you can edit the component s configuration in detail However please note that the default configuration of all components is set up so that AVG Anti Virus 2012 provides optimum performance and maximum security Unless you have a real reason to do so it is recommended that you keep the default configuration Control buttons The control buttons available w
107. ent protection Enable Resident Shield first If you do have to temporarily disable AVG Anti Virus 2012 you should re enable it as soon as you re done If you are connected to the Internet or a network when your antivirus software is disabled your computer is vulnerable to attacks How to disable AVG protection Tick the Temporarily disable AVG protection checkbox and confirm your choice by pressing the Apply button e Inthe newly open Temporarily disable AVG protection dialog specify for how long you wish to disable your AVG Anti Virus 2012 By default the protection will be turned off for 10 minutes which should be sufficient for any common task such as installing new software AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved AVG etc You can decide for a longer time period however this option is not recommended if not absolutely necessary Afterwards all deactivated components will be automatically activated again At most you can disable the AVG protection till the next computer restart Temporarily disable AVG protection Warning You are temporarily disabling AVG protection Your computer will be vulnerable to threats while AVG is disabled Please select below the effective time period for the disabled status At the end of the period your computer security will be re enabled You can also re enable protection anytime by right clicking AVG tray icon and selecting Enabl
108. eptions dialog of the advanced settings o Locked file not tested the respective object is locked and AVG is therefore unable to scan it o Potentially dangerous object the object was detected as potentially dangerous but not infected it may contain macros for instance the information should be taken as a warning only o Reboot is required to finish the action the infected object cannot be removed to remove it completely you have to restart your computer Control buttons There are three control buttons available in this dialog e View details the button opens a new dialog window named Detailed object information Property name Property value Object name C Users Administrator Documents EICAR COM Detection name Virus identified EICAR Test Object type file SDK Type Core Result Infected Action history In this dialog you can find detailed information on the detected infectious object e g infected object name and location object type SDK type detection result and history of actions related to the detected object Using the Previous Next buttons you can view information on specific findings Use the Close button to close this dialog e Remove selected use the button to move the selected finding to the Virus Vault e Remove all unhealed this button deletes all findings that cannot be healed or moved to the Virus Vault e Close results terminates the detailed information overview and retur
109. er click the right mouse button over the POP3 item of the left navigation menu For automatically created AutoPOP3 servers this field is deactivated e Type of login defines the method for determining the mail server used for incoming mail o Automatic login will be carried out automatically according to your e mail client settings o Fixed host in this case the program will always use the server specified here Please specify the address or name of your mail server The login name remains unchanged For a name you may use a domain name for example pop acme com as well as an IP address for example 123 45 67 89 If the mail server uses a non standard port you can specify this port after the server name using a colon as the AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG delimiter for example pop acme com 8200 The standard port for POP3 communication is 110 e Additional settings specifies more detailed parameters o Local port specifies the port on which the communication from your mail application should be expected You must then specify in your mail application this port as the port for POP3 communication o Connection in the drop down menu you can specify which kind of connection to use regular SSL SSL default If you choose SSL connection the data sent is encrypted without the risk of being traced or monitored by a third party This feature is also
110. er to the Facebook website specifically on the AVG community page e Linkedin B this option is only available within the network installation i e provided that you have installed AVG using one of the AVG Business Editions licenses and it opens your Internet browser on AVG SMB Community website within LinkedIn social network AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG Other features accessible via gadget e PC Analyzer opens the user interface in the PC Analyzer component and starts the analysis right away e Search box type in a keyword and get the search results immediately in a newly opened window with your default web browser AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 6 AVG Components 6 1 Anti Virus The Anti Virus component is a cornerstone of your AVG Anti Virus 2012 and it combines several fundamental features of a security program e Scanning Engine e Resident Protection e Anti Spyware Protection 6 1 1 Scanning Engine The scanning engine which is the base of the Anti Virus component scans all files and file activity opening closing files etc for Known viruses Any detected virus will be blocked from taking any action and will then be cleaned or quarantined in the Virus Vault The important feature of AVG Anti Virus 2012 protection is that no known virus can run on the computer
111. es 75 likes 7 dislikes 5 Like Vv M Comments 2 comments An AVG Customer Jan 27 2012 ok Read more 4n AVG Customer Sept 20 2011 This is the legitimate site for Google in the Czech republic Read more Add comment aca gt Tweet es e ee eo Se se e PT Sesecsecsesssss nl lsriennnine Sksdadadendsnenet e Delete the trash bin button offers a roll down the menu where you can select whether you want to delete information on your browsing downloads online forms or delete all of your search history at once e Weather the button opens a new dialog providing information on the current weather in your location and the weather forecast for the next two days This information is updated regularly every 3 6 hours In the dialog you can change the desired location manually and to decide whether you want to see the temperature info in Celsius or Fahrenheit Brno Czech Republic Updated 4 11 12 5 30 PM Local Time 47 sia aaa AEN Tonight a Thursday a Friday Hi N A Hi 13 C p Hi 18 C Lo 7 C Lo 4 C P Lo 5 C e Facebook This buttons allows you connect to the Facebook social network directly from within the AVG Security Toolbar e Speedtest This button redirects you to an on line application that can help you verify the quality of your internet connection ping and your download and upload speed e Shortcut buttons for quick access to these applications Calculator Notep
112. escription gives a brief summary of what actually happened AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG Control buttons e Empty list press the button to deletes all entries in the list of events e Refresh list press the button to updates all entries in the list of events AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 14 FAQ and Technical Support Should you have any sales or technical trouble with your AVG Anti Virus 2012 application there are several ways to obtain help Please chose from the following options AVG Anti Get Support Right within the AVG application you can reach a dedicated customer support page on the AVG website http www avg com Select the Help Get Support main menu item to get redirected to the AVG website with available support avenues To proceed please follow the instructions on the web page Support main menu link Tne AVG application menu on top of the main user interface includes the Support link that opens a new dialog with all types of information you might need when trying to find help The dialog includes basic data on your installed AVG program program database version license details and a list of quick support links Anti Virus Version Program System License Agreement Support Contacts Support Information Quick Support L
113. etes section you can further specify the desired scanning speed dependent on system resource usage By default this option value is set to the user sensitive level of automatic resource usage If you want the scan to run faster it will take less time but the system resources used will increase significantly during the scan and will slow down your other activities on the PC this option can be used when your computer is switched on but nobody is currently working on it On the other hand you can decrease the system resources used by extending the scanning duration AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG Set additional scan reports Click the Set additional scan reports link to open a standalone dialog window called Scan reports where you can tick several items to define what scan findings should be reported Scan reports Report password protected archives Report password protected documents Report locked files Report files containing macro Report hidden extensions Additional scan settings Click the Additional scan settings to open a new Computer shutdown options dialog where you can decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer t
114. f by default mark to detect extended packages of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer s security even more however it can possibly block legal programs and is therefore switched off by default Scan files on close off by default on close scanning ensures that AVG scans active objects e g applications documents when they are being opened and also when they are being closed this feature helps to protect your computer against some types of sophisticated virus Scan boot sector of removable media on by default Use Heuristics on by default heuristic analysis will be used for detection dynamic emulation of the scanned object s instructions in a virtual computer environment Scan files referred in registry on by default this parameter defines that AVG will scan all executable files added to the startup registry to avoid a known infection being executed upon next computer startup Enable thorough scanning off by default in specific situations in a state of extreme emergency you may check this option to activate the most thorough algorithms that will check all possibly threatening objects in depth Remember though that this method is rather time consuming Enable Instant Messaging protection and P2P download protection on by default check this it
115. fic files or folders ov Spyware 11 0 11 scan Update now Last update 4 11 12 5 17 PM Folders selected for scanning C Users Administrator Documents Scan started Wednesday April 11 2012 5 23 55 PM Scan finished Wednesday April 11 2012 5 23 59 PM 3 second s Total object scanned 19 User who launched the scan Administrator Export overview to file Remove all unhealed My Apps Show notification On the Scan resultstab you can find detailed statistics with information on e detected virus infections spyware e removed virus infections spyware e the number of virus infections spyware that cannot be removed or healed In addition you will find information on the date and exact time of the scan launch on the total number of scanned objects on the scanning duration and the number of errors that have occurred during scanning AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG Control buttons There is only one control button available in this dialog The Close results button returns to the Scan results overview dialog Components story Tools Help Anti Virus and are up to di Overview Scan summary Details Infections Spyware File Infection Result Scan now Administrat EICAR COM Virus identified EICAR Test Last scan 4 11 12 5 23 PM C Users Administr eicar_com zip Virus identified EIC
116. for rootkits H Update All file types Anti Rootkit Define excluded extensions dentity Protection Potentially Unwanted Programs Virus Vault Product Improvement Program VI Scan infectable files only Ignore error status Scan media files E Advisor Known Networks Define included extensions H Selected file types Scan files without extensions Adjust how quickly Scan completes will impact system resource Q User sensitive Set additional scan reports Scan settings The Scan settings section offers a list of scanning parameters that can be optionally switched on off e Heal remove virus infection without asking me on by default if a virus is identified during scanning it can be healed automatically if a cure is available If the infected file cannot be healed automatically the infected object will be moved to the Virus Vault e Report Potentially Unwanted Programs and Spyware threats on by default check to activate the Anti Spyware engine and scan for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend that you keep this feature activated as it increases your computer security Report enhanced set of Potentially Unwanted Programs off by default mark to detect extended packages
117. for the settings for scheduled scan dialog AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava There are two control buttons available on all three tabs of the Settings for scheduled scan dialog Schedule settings Howto scan and What to scan and these have the same functionality no matter on which tab you currently are e Save saves all changes you have performed on this tab or on any other tab on this dialog and switches back to the AVG scanning interface default dialog Therefore if you wish to configure the test parameters on all tabs press the button to save them only after you have specified all your requirements e Cancel cancels any changes you have performed on this tab or on any other tab on this dialog and switches back to the AVG scanning interface default dialog 11 5 2 How to Scan AVG Anti Virus 201 File Components History Tools Help AVG Anti Virus working correctly and are up to date Overview Settings for scheduled scan 7 Enable this task Scan now Schedule settings How to scan What to scan Last scan 4 11 12 5 23 PM eee El Heal remove virus infections without asking me You will be always asked for rootkits Report Potentially Unwanted Programs and Spyware threats Report enhanced set of Potentially Unwanted Programs E Scan for Tracking Cookies E Scan inside archives Vluse Heuristics VI Scan system environment
118. fter each successfully completed update The latest downloaded update might have new virus definitions and these could be applied in the scanning immediately Additional update options Build new system restore point during each program update before each AVG program update launch a system restore point is created In case the update process fails and your operating system crashes you can always restore your OS to its original configuration from this point This option is accessible via Start All Programs Accessories System tools System Restore but any changes can be recommended to experienced users only Keep this check box ticked if you want to make use of this functionality e Use DNS update on by default with this item marked once the update is launched your AVG Anti Virus 2012 looks for information about the latest virus database version and the latest program version on the DNS server Then only the smallest indispensably required update files are downloaded and applied This way the total amount of data downloaded is minimized and the update process runs faster e Require confirmation to close running applications switched on by default this will help you make sure no currently running applications will be closed without your permission if required for the update process to be finalized Check computer time mark this option to declare you wish to have notifications displayed in case the computer time differs f
119. ges incorrectly identified as spam or about spam messages that were not detected by the Anti Spam component When sending this kind of information you will be asked for confirmation o Allow to send anonymous data about identified or suspicious threats on by default send information about any suspicious or positively dangerous code or behaviour pattern can be a virus spyware or malicious webpage your are trying to access detected on your computer o Allow to send anonymous data about product usage on by default send basic statistics about the application usage such as number of detections scans launched successful or unsuccessful updates etc e Allow in the cloud verification of detections on by default detected threats will be AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF AVG checked if really infected to sort out false positives Most common threats Nowadays there are far more threats out there than plain viruses Authors of malicious codes and dangerous websites are very innovative and new kinds of threats emerge quite often the vast majority of which are on the Internet Here are some of the most common e Virusis a malicious code that copies and spreads itself often unnoticed until the damage is done Some wiruses are a serious threat deleting or deliberately changing files on their way while some viruses can do something seemingly harmless like play
120. he Schedule scans section to open a new Schedule scans dialog where you find a list of all currently scheduled scans AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved File Components History Tools Help Support AVG H All security features are working correctly and are up to date Anti Virus 2 Overview Schedule scans Name Next scheduled run Scan now Scheduled scan Disabled Last scan 4 11 12 5 23 PM Scan options Update now Last update 4 11 12 5 17 PM Add scan schedule Edit scan schedule Delete scan schedule My Apps Show notification You can edit add scans using the following control buttons e Add scan schedule the button opens the Settings for scheduled scan dialog Schedule settings tab In this dialog you can specify the parameters of the newly defined test e Edit scan schedule this button can only be used if you have already previously selected an existing test from the list of scheduled tests In that case the button appears active and you can click it to switch to the Settings for scheduled scan dialog Schedule settings tab Parameters for the selected test are already specified in here and can be edited e Delete scan schedule this button is also active if you have already previously selected an existing test from the list of scheduled tests This test can then be deleted from the list by pressing the contr
121. he following control buttons Manage exceptions opens a new dialog named Resident Shield Exceptions The configuration of exceptions from Resident Shield scanning is also accessible from the main menu following the sequence Advanced settings Anti Virus Resident Shield Exceptions please see the respective chapter for detailed descriptions Within the dialog you may specify files and folders that should be excluded from the Resident Shield scanning If this is not essential we strongly recommend not excluding any items The dialog provides the following control buttons o Add Path specify a directory or directories to be excluded from the scanning by selecting them one by one from the local disk navigation tree o Add File specify files to be excluded from the scanning by selecting them one by one from the local disk navigation tree o Edit Item allows you to edit the specified path to a selected file or folder o Remove Item allows you to delete the path to a selected item from the list o Edit List allows you to edit the entire list of defined exceptions in a new dialog that behaves like a standard text editor Apply saves all changes to the component s settings performed in this dialog and returns to the main user interface of AVG Anti Virus 2012 components overview Cancel cancels all changes to the component s settings performed in this dialog No changes will be saved You will return to the main
122. he infection type based on their infection level all listed objects can be positively or potentially infected Virus Name specifies the name of the detected infection according to the Virus Encyclopedia online Path to file full path to the original location of the detected infectious file Original object name all detected objects listed in the chart have been labeled with the standard name given by AVG during the scanning process If the object had a specific original name that is known e g a name of an e mail attachment that does not respond to the actual content of the attachment it will be provided in this column Date of storage date and time the suspected file was detected and removed to the Virus Vault Control buttons The following control buttons are accessible from the Virus Vault interface Restore removes the infected file back to its original location on your disk Restore As moves the infected file to a selected folder Details this button only applies to threats detected by Identity Protection Upon clicking it displays a synoptic overview of the threat details what files processes have been affected characteristics of the process etc Please note that for all items detected by IDP this button is grayed out and inactive AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Details of threat that was determined to be malware TestTrojan32 EXE a Tim
123. hich allows AVG to unequivocally distinguish the chosen file from other files The checksum is generated and displayed after successful addition of the file o File Info displays any additional information available about the file license version information etc o Any location do not use full path if you want to define this file as an exception only for the specific location then leave this checkbox unchecked If the checkbox is marked the specified file is defined as an exception no matter where it is located however you have to fill in the full path to the specific file anyway the file will then be used as a unique example for the possibility that two files of the same name appear in your system AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE AVG 10 13 Virus Vault ounds Virus Vault maintenance emporarily disable AVG protectio YJ Limit Virus Vault Size nti Virus E mail Protection Q LinkScanner 10 1 41 Scans Maximum size of Virus Vault percent of the drive size Automatic file deletion gt Identity Protection Delete files older than 30 day s otentially Unwanted Programs s Vault roduct Improvement Program gnore error status fE Advisor Known Networks Maximum number of files to be stored 1000 m gt Default Cancel Apply The Virus Vault maintenance dialog allows you to define several
124. hich they spread it is absolutely crucial to update your AVG Anti Virus 2012 regularly The best solution is to stick to the program default settings where the automatic update is configured Please bear in mind that if the virus database of your AVG Anti Virus 2012 is not up to date the program will not be able to detect the latest threats It is crucial to update your AVG regularly Essential virus definition updates should be daily if possible Less urgent program updates can be weekly 12 1 Update launch To provide the maximum security available AVG Anti Virus 2012 is by default scheduled to look for new updates every four hours Since AVG updates are not released according to any fixed schedule but rather in response to the amount and severity of new threats this check up is highly important to make sure your AVG virus database is kept up to date all the time Should you wish to reduce the number of update launches you can set up your own update launch parameters However it is strictly recommended that you launch the update at least once a day The configuration can be edited within the Advanced settings Schedules section specifically in the following dialogs e Definitions update schedule e Program update schedule If you want to check the new update files immediately use the Update now quick link in the main user interface This link is available at all times from any user interface dialog 12 2 Update progress Once you
125. hin the above dialog you can select components that may be in an error state or switched off and you do not wish to receive information about it The same option Ignore component state is also available for specific components directly from the components overview in the AVG main window 10 16 Advisor Known Networks The AVG Advisor includes a feature that monitors networks you connect to and if a new network is found with an already used network name which can lead to confusion it will notify you and recommend that you check the network s safety If you decide that the new network is safe to connect to you can also save it to this list Via the link provided in the AVG Advisor tray notification that slides over the system tray once an unknown network is detected For details please see chapter on AVG Advisor AVG Advisor will then remember the unique attributes of the network specifically the MAC address and will not display the notification next time Each network that you connect to will be automatically considered the known network and added to the list You can delete individual entries by pressing the Remove button the respective network will then be considered unknown and potentially unsafe again In this dialog window you can check which networks are considered to be known ETTE AVG Advisor Known Networks List emporarily disable AVG protectio nt Virus Network MAC Address Remove E mail Protection
126. ht AVG Technologies CZ s r o All rights reserved WE ava e TRASH Move infected files to the Virus Vault e QT Quick test e LOG Generate a scan result file e MACROW Report macros e PWDW Report password protected files e ARCBOMBSW Report archive bombs repeatedly compressed archives e IGNLOCKED Ignore locked files e REPORT Report to file file name e REPAPPEND Append to the report file e REPOK Report uninfected files as OK e NOBREAK Do not allow CTRL BREAK to abort e BOOT Enable MBR BOOT check e PROC Scan active processes e PUP Report Potentially unwanted programs e PUPEXT Report enhanced set of Potentially unwanted programs e REG Scan registry e COO Scan cookies e Display help on this topic e HELP Display help on this topic e PRIORITY Set scan priority Low Auto High see Advanced settings Scans e SHUTDOWN Shutdown computer upon scan completion FORCESHUTDOWN Force computer shutdown upon scan completion e ADS Scan Alternate Data Streams NTFS only e HIDDEN Report files with hidden extensions INFECTABLEONLY Scan files with infectable extensions only AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved THOROUGHSCAN Enable thorough scanning HE ava e CLOUDCHECK Check for false positives e ARCBOMBSW Report re compressed archive files 11 5 Scan Scheduling With AVG Anti Virus 2012 you can run scan on demand for instance when
127. ht the event in the list and push the Play button e Delete use the Delete button to remove the sound assigned to a specific event AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG 10 3 Temporarily disable AVG protection Inthe Temporarily disable AVG protection dialog you have the option of switching off the entire protection secured by your AVG Anti Virus 2012 at once Please remember that you should not use this option unless it is absolutely necessary Temporarily disable AVG protection E Temporarily disable AVG protection H This is not recommended and should only be used if you are experiencing problems mail Protection installing software or resolving technical issues IG scans Schedules Update nti Rootkit dentity Protection otentially Unwanted Programs virus Vault I Product Improvement Program IE Ignore error status Advisor Known Networks 0 0 6 6 z w a ow o E E H m gt In most cases it is not necessary to disable AVG Anti Virus 2012 before installing new software or drivers not even if the installer or software wizard suggests that running programs and applications be shut down first to make sure there are no unwanted interruptions during the installation process Should you really experience problems during installation try to deactivate the resid
128. ialog appears on your screen Otherwise you will only be able to notice the newly detected service by AVG Do Not Track icon located in the command bar of your browser changing its color from green to yellow However in the bottom part of the AVG Do Not Track dialog you can find the Settings link Click the link to get redirected to a dedicated web page where you can specify your detailed AVG Do Not Track Options AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG AVG Do Not Track Options Notify Me Display notification for 10 seconds Notification position Top Right v E Alert me when active trackers are detected Notify web sites that I do not want to be tracked using Do Not Track http header Block the following v 24 7 Real Media Ad Networks VI 33Across Ad Networks E v x 1 Ad Networks pri v Accelerator Media Ad Networks v AddtoAny Ad Networks v Adition Ad Networks v AdReady Ad Networks v Aggregate Knowledge Ad Networks Baynote Observer Ad Networks v Bizo Ad Networks BlockAll Allow All Defaults Save Notification position Top Right by default Open the roll down menu to specify in which position you want the AVG Do Not Track dialog to appear on your monitor Display notification for 10 by default In this field you should decide for how long in seco
129. ialog provides the following buttons e Show details click the Show details button to open a new pop up window where you can find information on the process running while the infection was detected and the process identification AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF ava e Close click the button to close the warning dialog The suspicious web page will not be opened and the threat detection will be logged in the list of Online Shield findings this overview of detected threats is accessible via the system menu History Online Shield findings Tools Help AVG i Vii d are up to date Anti Virus are up to date Overview Online Shield findings v Object Type Process Scan now Last scan 4 11 12 5 23 PM Infection Object Result Detection tim J Virus identified EICA idownlo s blo 4 Scan options Update now Last update 4 11 12 5 17 PM m There is 1 record in the list My Apps Additional actions Export list to fle Empty list Refresh list Show notification For each detected object the following information is provided e Infection description possibly even name of the detected object Object object source web page e Result action performed with the detected object Detection time date and time the threat was detected and blocked Object Type type of the detected obje
130. icense and Support Program License Agreement Program name AVG Anti Virus 2012 Program file version 2012 0 2163 Copyright c 1992 2012 AVG Technologies All rights reserved This product uses a libtar Copyright c 1998 2003 University of Ilinois Board of Trustees Copyright c 1998 2003 Mark D Roth All rights reserved MD4 and MDS Message Digest Algorithm Copyright C 1991 2 RSA Data Security Inc Created 1991 All rights reserved For additional third party resources available in compliance with third party license requirements please visit https share avg com 3rd_party AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE AVG On the License Agreement tab you can read the full wording of the license agreement between you and AVG Technologies AVG Anti Virus License and Support Product Information Program License Agreement IMPORTANT READ THIS AGREEMENT CAREFULLY IT IS A LEGAL CONTRACT GOVERNING YOUR USE OF SOFTWARE CERTAIN SERVICES PROVIDED BY AVG TECHNOLOGIES AND AVG TECHNOLOGIES COLLECTION AND USE OF CERTAIN PERSONALLY IDENTIFIABLE INFORMATION BY CLICKING THE ACCEPT OPTION OR INSTALLING THE ACCOMPANYING SOFTWARE PRODUCT THE SOFTWARE YOU ON BEHALF OF YOURSELF AND THE PARTY ON WHOSE COMPUTER THE SOFTWARE IS INSTALLED AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS AND ACKNOWLEDGE THAT AVG TECHNOLOGIES MAY
131. ing a piece of music However all viruses are dangerous due to the basic ability of multiplying even a simple virus can take up all the computer memory in an instant and cause a breakdown Worm is a subcategory of virus which unlike a normal virus does not need a carrier object to attach to it sends itself to other computers self contained usually via e mail and as a result often overloads e mail servers and network systems Spyware is usually defined as a malware category malware any malicious software including viruses encompassing programs typically Trojan horses aimed at stealing personal information passwords credit card numbers or infiltrating a computer and allowing the attacker to control it remotely of course all without the computer owner s knowledge or consent Potentially unwanted programs are a type of spyware that can but not necessarily be dangerous to your computer A specific example of a PUP is adware software designed to distribute advertisements usually by displaying ad pop ups annoying but not really harmful Tracking cookiescan also be considered a kind of spyware as these small files stored in the web browser and sent automatically to the parent website when you visit it again can contain data such as your browsing history and other similar information Exploit is a malicious code that takes advantage of a flaw or vulnerability in an operating system Internet browser or other essenti
132. ink to get to the Change scan settings for Whole Computer scan dialog accessible from the scanning interface via the Change scan settings link for the Whole computer scan It is recommended that you keep the default settings unless you have a valid reason to change them AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved File Components History Tools Help AVG Anti Virus Overview Scan now You will be always asker Last scan 4 11 12 5 23 PM Report Potentially Unwanted Programs and Spyware threats Report enhanced set of Potentially Unwanted Programs Scan options Scan for Tracking Cookies I 1Scan inside archives Use Heuristics Scan system environment Enable thorough scanning Vl Scan for rootkits Additional scan settings Adjust how quickly Scan completes will impact system resource J User sensitive Update now Last update 4 11 12 5 17 PM AE Set additional scan reports Save the current settings My Apps Default Start scan Cancel Show notification e Scanning parameters in the list of scanning parameters you can switch on off specific parameters as needed o Heal remove virus infection without asking me on by default If a virus is identified during scanning it can be healed automatically if a cure is available If the infected file cannot be healed automatical
133. inks AVG Version 2012 0 2154 FAQs Virus database version 2404 4871 AVG Forums Downloads Installed e mail protection My Account Microsoft Outlook Personal E mail Scanner License Details Product Name AVG Anti Virus 2012 License Type Full Register License Number AM36D 37DD4 OB4XR QSNC4 26WU7 I copy to clipboard License Expires Wednesday December 31 2014 Number of seats 1 Reactivate Support Center Get help for your AVG product online find an answer to your question or contact your experts for support cee Troubleshooting in help file A new Troubleshooting section is available directly in the help file included with AVG Anti Virus 2012 to open the help file press F1 key in any dialog in the application This section provides a list of the most frequently occurring situations when a user desires to look up professional help for a technical issue Please select the situation that best describes your problem and click it to open detailed instructions leading to the problem solution AVG website Support Center Alternatively you can look up the solution to your problem on the AVG website http www avg com In the Support Center section you can find a structured overview of thematic groups dealing with both sales and technical issues Frequently asked questions On the AVG website http www avg com you can also find a separate and elaborately structured section of frequently asked questions This sect
134. iol Help AVG make the Web a safer place and improve our products by allowing us to Anti Virus Collect anonymous threat detection and product usage information Learn more am E mail Protection SE LinkScanner a f Scans Schedules Update Anti Rootkit z Allow to send anonymous data about identified or suspicious threats identity Protection Potentially Unwanted Programs Virus Vault roduct Improvement Program gnore error status Advisor Known Networks Allow reporting Vi Allow to send anonymous data about product usage Allow in the cloud verification of detections A CAUTION Disabling this feature could impact AVG s ability to protect you correctly It is strongly recommended to keep this feature enabled Within the dialog the following setting options are available e Allow reporting on by default If you want to help us further improve AVG Anti Virus 2012 keep the checkbox marked This will enable all encountered threats to be reported to AVG so we will be able to collect up to date information on malware from all participants worldwide and in return improve protection for everyone The report is made automatically and therefore does not cause you any inconvenience and no personal data is included in the reports o Allow to send upon user confirmation data about misidentified e mail on by default send information about e mail messa
135. ion is accessible via the Support Center FAQ menu option Again all questions are divided in a Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE AVG well organized way into sales technical and virus categories About viruses amp threats A specific part of the AVG website http www avg com is dedicated to virus issues the webpage is accessible from the main menu via the Help About Viruses and Threats option In the menu select Support Center About viruses amp threats to enter a page providing a structured overview of information related to online threats You can also find instructions on removing viruses spyware and advice on how to stay protected e Discussion forum You can also use the AVG users discussion forum at http forums avg com AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved
136. ions V Scan files without extensions o Computer shutdown options decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown if computer is locked o File types for scanning you should also decide whether you want to scan gt All file types with the option of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned gt Selected file types you can specify that you want to scan only files that can be infected files that cannot get infected will not be scanned for instance some plain text files or some other non executable files including media files video AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava audio files if you leave this box unchecked it will reduce the scanning time even more because these files are often quite large and are not likely to be infected by a virus Again you can specify by extensions which files should always be scanned gt Optionally you can decide to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extensions ar
137. irus software is disabled your computer is vulnerable to attacks AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF Ave Scans click to open the context menu for predefined scans Whole Computer scan and Scan Specific Files or Folders and select the required scan it will be launched immediately e Running scans this item is displayed only if a scan is currently running on your computer For this scan you can then set its priority alternatively stop or pause the running scan The following actions are also accessible Set priority for all scans Pause all scans or Stop all scans e Run PC Analyzer click to launch the PC Analyzer component e Update now launches an immediate update e Help opens the help file on the start page 5 6 AVG Advisor AVG Advisor has been designed to detect problems that might be slowing your computer down or putting it at risk and to recommend an action to solve the situation If you see a sudden computer slowdown Internet browsing overall performance it is not usually obvious what exactly the culprit is and subsequently how to solve the problem That is where AVG Advisor comes in It will display a notification in the system tray informing you what the problem might be and suggesting how to fix it AVG Advisor keeps monitoring all running processes within your PC for possible issues and offering tips on how to avoid the problem AVG Ad
138. isused for malicious purposes later This is an additional measure that increases your computer security even more however it may block legal programs and is therefore switched off by default e Scan for Tracking Cookies off by default this parameter of the Anti Spyware component specifies that cookies should be detected during scanning HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava preferences or the contents of their electronic shopping carts Scan inside archives off by default this parameter specifies that the scanning should check all files even if they are stored inside an archive e g ZIP RAR Use Heuristics on by default heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning Scan system environment on by default scanning will also check the system areas of your computer Enable thorough scanning off by default in specific situations Suspicious of your computer being infected you may check this option to activate the most thorough scanning algorithms that will scan even those areas of your computer that rarely get infected just to be absolutely sure Remember though that this method is rather time consuming Scan fo
139. ithin the Identity Protection interface are as follows e Save changes press this button to save and apply any changes made in this dialog e Cancel press this button to return to the default AVG main dialog components overview 6 7 Remote Administration The Remote Administration component only displays in the user interface of AVG Anti Virus 2012 in case you have installed the Business Edition of your product for information on the license used for installation please see the Version tab of the Information dialog that can be opened via the Support system menu item For detailed description of the component s options and functionality within the AVG Remote Administration system please refer to the specific documentation dedicated to this topic exclusivity This documentation is available for download at AVG website http www AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava avg com in the Support center Download Documentation section AVG Anti Virus 2 2012 Copyright AVG Technologies CZ s r o All rights reserved HE AVG 7 My Apps My Apps dialog accessible via the My Apps button directly from the AVG main dialog provides an overview of AVG standalone applications both already installed on your computer or ready to be installed as options Components History Tools Help Support AVG ay and are up to date Anti Virus 5 Overview Your AVG
140. k All button under the list The control buttons available within the AVG Do Not Track Options page are as follows e Block All click to block at once all the services listed in the above box that are classified as Ad Networks Allow All click to unblock at once all previously blocked services listed in the above box and classified as Ad Networks Defaults click to discard all your customized settings and to return to the default configuration e Save click to apply and save all your specified configuration e Cancel click to cancel all your previously specified settings AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE AVG 10 AVG Advanced Settings The advanced configuration dialog of AVG Anti Virus 2012 opens in a new window named Advanced AVG Settings The window is divided into two sections the left part offers a tree arranged navigation to the program configuration options Select the component for which you want to change the configuration or its specific part to open the editing dialog in the right hand section of the window 10 1 Appearance The first item of the navigation tree Appearance refers to the general settings of the AVG Anti Virus 2012 user interface and provides a few elementary options of the application s behavior Appearance s E Sounds Language selection Temporarily disable AVG protectio Application must be resta
141. k item to simply deactivate the scheduled test temporarily and switch it on again as the need arises Next give a name to the scan you are about to create and schedule Type the name into the text field by the Name item Try to use brief descriptive and apt names for scans to make it easier to later recognize the scan from others Example It is not appropriate to call the scan by the name New scan or My scan since these names do not refer to what the scan actually checks On the other hand an example of a good descriptive name would be System areas scan etc It is also not necessary to specify in the scan s name whether it scans the whole of the computer or just scans selected files or folders your own scans will always be a specific version of the scan of selected files_or folders In this dialog you can further define the following parameters for the scan e Schedule running specify the time intervals for the newly scheduled scan launch The timing can either be defined by the repeated scan launch after a certain period of time Run every or by defining an exact date and time Run at specific time or possibly by defining an event that the scan launch should be associated with Action based on computer startup e Advanced schedule options this section allows you to define under which conditions the scan should should not be launched if the computer is in low power mode or switched off completely Control buttons
142. keeps and protects AVG Secure Search as your default search provider keep checked to confirm you want to use the AVG Secure Search engine that closely cooperates with the Link Scanner component for your maximum security online e Installs the AVG Security Toolbar to protect your computer from dangerous websites keep checked to have installed AVG Security Toolbar that guards your maximum security while browsing the Internet If you decide for this option a new section called Destination Folder appears in the dialog Here you are supposed to specify the location where AVG Anti Virus 2012 should be installed By default AVG Anti Virus 2012 will be installed to the program files folder located on drive C as stated in the text field in the dialog If you want to change this location use the Browse button to display the drive structure and select the respective folder To revert to the default destination pre set by the software vendor use the Default button Then press the Next button to proceed to the Custom Options dialog Control buttons As within most setup dialogs there are three control buttons available e Cancel click to exit the setup process immediately AVG Anti Virus 2012 will not be installed Back click to go one step back to the previous setup dialog e Next click to continue the installation and go one step further AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE
143. list of locations that will be scanned once the respective checkbox is marked e Local hard drives all hard drives of your computer e Program files o C Program Files o in 64 bit version C Program Files x86 e My Documents folder o for Win XP C Documents and Settings Default User My Documents o for Windows Vista 7 C Users user Documents e Shared Documents o for Win XP C Documents and Settings All Users Documents o for Windows Vista 7 C Users Public Documents e Windows folder C Windows Other o System drive the hard drive on which the operating system is installed usually C o System folder C Windows System32 o Temporary Files folder C Documents and Settings User Local Windows XP or C Users user AppData Local Temp Windows Vista 7 o Temporary Internet Files C Documents and Settings User Local Settings Temporary Internet Files Windows XP or C Users user AppData Local Microsoft Windows Temporary Internet Files Windows Vista 7 AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava Control buttons The same two control buttons are available on all three tabs on the Settings for scheduled scan dialog Schedule settings How to scan and What to scan e Save saves all changes you have performed on this tab or on any other tab on this dialog and switches back to the AVG scanning interface default dialog Therefore if you wish to configure the
144. list of parameters is identical to those available for the Scan of the whole computer However the default settings differ for instance Whole Computer scan by default does not check the archives but it does scan the system environment vice versa with the Shell Extension Scan Note For a description of specific parameters please consult the AVG Advanced Settings Scans Whole Computer scan chapter Compared to the Whole Computer scan dialog the Shell extension scan dialog also includes the section named Other settings related to AVG User Interface where you can specify whether you want the scan progress and scan results to be accessible from the AVG user interface You can also specify that the scan result should only be displayed in case an infection is detected during scanning 10 7 3 Specific files or folders scan The editing interface for Scan specific files or folders is identical to the Whole Computer scan editing dialog All configuration options are the same however the default settings are more strict for the Scan of the whole computer AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Appearance a IE sounds Scan settings Temporarily disable AVG protectio Y Heal remove virus infections without asking me Anti Virus Report Potentially Unwanted Programs and Spyware threats E mail Protection Report enhanced set of
145. ll cannot see the icon please drag the command bar to the left to reveal all icons and buttons available in this toolbar AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF AVG 9 1 AVG Do Not Track interface While online AVG Do Not Track warns you as soon as any kind of data collection activity is detected You will see the following dialog Trackers on this page What is tracking 3 Web Analytics 0 blocked Comscore Beacon Facebook Connect Google Analytics 1 Ad Networks 1 blocked Ed SESS 2 Social Buttons 0 blocked Facebook Social Plugins O Twitter Button oO Settings BLOCK ALL Alert me when active trackers are detected MRR AVG Do Not Track All detected data collection services are listed by name in the Trackers on this page overview There are three types of data collection activities recognized by AVG Do Not Track e Web Analytics allowed by default Services used to improve the performance and experience of the respective website In this category you can find services as Google Analytics Omniture or Yahoo Analytics We recommend not to block web analytics services as the website might not work as intended Social Buttons allowed by default Elements designed for improving the social networking experience Social buttons are served from the social networks to the site you are visiting They can collect data about your online activit
146. lly dangerous object Update now Last update 4 11 12 5 17 PM My Apps Show notification Remove selected Remove all unhealed Close results The Spyware tab is only displayed in the Scan results dialog in if soyware was detected during scanning The tab is divided into three sections providing the following information e File full path to the original location of the infected object e Infections name of the detected spyware for details on specific viruses please consult the Virus Encyclopedia online e Result defines the current status of the object that was detected during scanning o Infected the infected object was detected and left in its original location for instance if you have switched off the automatic healing option in a specific scan settings o Healed the infected object was healed automatically and left in its original location o Moved to Virus Vault the infected object was moved to the Virus Vault quarantine o Deleted the infected object was deleted o Added to PUP exceptions the finding was evaluated as an exception and added to the list of PUP exceptions configured in the PUP Exceptions dialog of the advanced settings o Locked file not tested the respective object is locked and AVG is therefore unable to scan it AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava o Potentially
147. loppy discs CDs etc The scanning progress in case of virus detection and its treatment is the same as when scanning the whole computer any virus found is healed or removed to the Virus Vault Specific files or folders scanning can be used to set up your own tests and their scheduling based on your needs AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava Scan launch The Scan of specific files or folders can be launched directly from the scanning interface by clicking on the scan s icon A new dialog called Select specific files or folders for scanning opens In the tree structure of your computer select those folders you want to scan The path to each selected folder will be generated automatically and appear in the text box in the upper part of this dialog There is also the option of having a specific folder scanned while all its subfolders are excluded from this scan to do that write a minus sign in front of the automatically generated path see screenshot To exclude the entire folder from scanning use the parameter Finally to launch the scan press the Start scan button the scanning process itself is basically identical to the Whole computer scan Tools Help Anti Virus Overview Scan now Desktop Last scan 4 11 12 5 23 PM jel Computer OS A Scan options ene cA oO amp d Update now Sig Network Last update 4 11 12 5
148. lutely sure Remember though that this method is rather time consuming Scan for rootkits on by default Anti Rootkit scan searches your computer for possible rootkits i e programs and technologies that can cover malware activity in your computer If a rootkit is detected this does not necessarily mean your computer is infected In some cases specific drivers or sections of regular applications may be misleadingly detected as rootkits You should also decide whether you want to scan e All file types with the option of defining exceptions from scanning by providing a list of comma separated after being saved the commas change into semicolons file extensions that should not be scanned Selected file types you can specify that you want to scan only files that can be infected files that cannot get infected wil not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box uncheck ed it wil reduce the scanning time even more because these files are often quite large and are not likely to be infected by a virus Again you can specify by extensions which files should always be scanned Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extensions are rather suspicious and should be scanned at all time
149. ly the infected object will be moved to the Virus Vault o Report Potentially Unwanted Programs and Spyware threats on by default Check to activate the Anti Spyware engine and scan for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend that you keep this feature activated as it increases your computer security o Report enhanced set of Potentially Unwanted Programs off by default Mark to detect extended packages of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it may block legal programs and is therefore switched off by default o Scan for Tracking Cookies off by default This parameter of the Anti Spyware component specifies that cookies should be detected HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava o Scan inside archives off by default This parameter specifies that scanning should check all files stored inside archives e g ZIP RAR O Use Heuri
150. ments for AVG Anti Virus 2012 e Intel Pentium CPU 1 8 GHz e 512 MB of RAM memory e 1350 MB of free hard drive space for installation purposes AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG 3 AVG Installation Process Where do I get the installation file To install AVG Anti Virus 2012 on your computer you need to get the latest installation file To make sure you are installing the up to date version of AVG Anti Virus 2012 it is recommended that you download the installation file from the AVG website http www avg com The Support Center Download section provides a structured overview of the installation files for each AVG edition If you are not sure which files you need to download and install you may want to use the Select product service at the bottom of the web page After you answer three simple questions this service defines the exact files you need Press the Continue button to get redirected to a complete list of download files customized for your personal needs What does the installation process look like Once you have downloaded and saved the installation file on your hard disk you can launch the installation process The installation is a sequence of simple and easy to understand dialogs Each dialog briefly describes what do at each step of the installation process We offer a detailed explanation of each dialog window below 3 1 Welcome Language Selec
151. n i vegade E mail Protection checks your incoming e mail messages for unsolicited bulk e mail messages SPAM and block viruses phishing working correctly and are up to date E mail Protection attacks or other threats Scan now Last scan 4 11 12 5 23 PM Scan options Active v Anti Rootkit scan View a report for how AVG has protected you Update now 7 Scan incoming messages Last update 4 11 12 5 17 PM Checks all incoming e mail messages Scan outgoing messages Checks all outgoing e mail messages iS Display notification window while e mail is being scanned Product upgrade required My Apps Advanced settings Show notification ave change In the E mail Protection dialog you can find a brief text describing the component s functionality and information on its current status Active Use the View an online report for how AVG has protected you link to review detailed statistics of AVG Anti Virus 2012 activities and detections on a dedicated page on the AVG website http www avg com Basic E mail Protection settings AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava In the E mail Protection dialog you can also edit some elementary features of the component s functionality e Scan incoming messages on by default tick the box to specify that all e mails delivered to your account should be scanned for viruses
152. n PC Analyzer Update now Help AVG System Tray Icon display AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava e MR in full color with no added elements the icon indicates that all AVG Anti Virus 2012 components are active and fully functional However the icon can also be displayed this way in a situation when one of the components is not fully functional but the user has decided to ignore the component state Having confirmed the ignore for component state option you express you are aware of the component s error state but for some reason you wish to keep it so and you do not want to be warned about the situation EN The icon with an exclamation mark indicates that a component or even more components is in error state Always pay attention to such a warning and try to remove the configuration issue for a component that is not set up properly In order to be able to perform the changes in the component s configuration double click the system tray icon to open the application user interface For detailed information on which components is in error state please consult the security status info section aE The system tray icon can further be displayed in full color with a flashing and rotating beam of light This graphic version signalizes a currently launched update process fl The alternative display of a full color icon with an arrow means that one of the AVG Anti Virus 2012 scans is
153. n detected by the Resident Shield these files are blocked from being accessed Typical examples of this kind of findings are hidden files cookies suspicious registry keys password protected documents or archives etc Such files do not present any direct threat to your computer or security Information about these files is generally useful in case there is adware or spyware detected on your computer If the test results only contain Warnings detected by AVG Anti Virus 2012 no action is necessary AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG This is a brief description of the most common examples of such objects e Hidden files the hidden files are by default not visible in Windows and some viruses or other threats may try to avoid their detection by storing files with this attribute If AVG Anti Virus 2012 reports a hidden file which you suspect to be malicious you can move it to your Virus Vault e Cookies cookies are plain text files which are used by websites to store user specific information which is later used for loading custom website layout pre filling user name etc e Suspicious registry keys some malware stores its information in the Windows registry to ensure it is loaded on startup or to extend its effect on the operating system 11 7 5 Rootkits Tab The Rootkits tab displays information on rootkits detected during anti rootkit scanning included within the
154. n will continue running in the background and your computer will still be protected 5 1 2 Components The Components item of the system menu includes links to all installed AVG components opening their default dialog page in the user interface e System overview switch to the default user interface dialog with the overview of all installed components and their status Anti Virus detects viruses spyware worms trojans unwanted executable files or libraries within your system and protects you from malicious adware details gt gt e LinkScanner protects you from web based attacks while you search and surf the Internet details gt gt e E mail Protection checks your incoming e mail messages for SPAM and blocks viruses phishing attacks or other threats details gt gt Anti Rootkit scans for dangerous rootkits hidden inside applications drivers or libraries details gt gt PC Analyzer provides information about your computer status details gt gt Identity Protection is constantly protecting your digital assets from new and unknown threats details gt gt Remote Administration is only displayed within AVG Business Editions in case you have specified during the installation process you want to have this component installed 5 1 3 History Scan results switches to the AVG testing interface specifically to the Scan Results Overview dialog e Resident Shield detection opens a dialog with an overview of th
155. ncluded extensions V Scan files without extensions o Computer shutdown options decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown if computer is locked o File types for scanning you should also decide whether you want scan AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava gt All file types with the option of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned gt Selected file types you can specify that you want to scan only files that can be infected files that cannot get infected will not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box unchecked it will reduce the scanning time even more because these files are often quite large and are not likely to be infected by a virus Again you can specify by extensions which files should always be scanned gt Optionally you can decide to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extensions are rather
156. nds you wish to see the AVG Do Not Track notification on your screen You may specify a number ranging from 0 to 60 seconds for 0 the notification will not appear on your screen at all Alert me when active trackers are detected off by default Mark the checkbox to confirm you want to be notified each time you enter a webpage containing a new data collection service that has not been blocked yet When marked if AVG Do Not Track detects a new data collection service in the page you are currently visiting the notification dialog appears on your screen Otherwise you will only be able to notice the newly detected service by AVG Do Not Track icon located in the command bar of your browser changing its color from green to yellow Notify web sites that do not want to be tracked on by default Keep this option marked to confirm that you want AVG Do Not Track to inform the provider of a detected data collection service that you do not want to be tracked Block the following all listed data collection services allowed by default In this section you can see a box with a list of known data collection services that can be classified as Ad AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved AVG Networks By default AVG Do Not Track blocks some of Ad Networks automatically and it remains up to your decision whether the rest should be blocked as well or left allowed To do so just click the Bloc
157. ne 9 3 4 Select type of installation xrannnnnnnnunnrurrunnnnrnanunnrnrvunnnnnnnnunnnnrrunnnnennnunnnner 10 3 5 Custom options ia ain aa WAR LE LEE LEE et Et te ED EEA Et DE et LE 12 3 6 Install Progress reteset ere ence ne eee eee eeeeeencencencensececueuccuucuucaucuscuscuscuscssoscgsecsesussussysys 13 3 7 Installation was SUCCESSFU ttt teeter ene n nee e eee e eee ene eee e seen e nee eee anes eee e nee eee ena 14 4 After Installatione aununnnnuuunnnunnnnnvnnnnnnunnnnnvnnnnvnvnnnunnnnnnunnnnnvnnnnvnnnnnnnnnnnnunnnnnuun 15 4 1 Product registration pene DEM ka aa ER ee AE be EE AAAA aa EE 15 4 2 Access to user interface nananannanenannnnnnnnannann ane nannnnnnnnnn vann nnnnannnnnnn nar nannnnnnnnnnnnnnnannnn 15 4 3 Scanning of the whole computer ME ET Ft fe ace er erick ner eee acer kee a eee ERE nea hacen 15 4 4 Eicar test ttt e ett eee ee eee eee 15 4 5 AVG default configuration i ide at isa wc afar ks GAGE ee 16 5 AVG User InterfaCe s sunnnnnnnnnnununnnnnnnnnnnnnnnvnnnnnnnnnnnnnnnvnnnnnnnnnnnnnnnnnnnunnnnnnnnnnnnunn 17 5 1 System MCN ett treet erence eee eee eee eee eee eee 18 5 2 Security Status InfOrrsss settee tence eee cece e een e reece eee ence eens ene eae ene e ee eeeeneaeaneneeeaeae 23 5 3 Quick LINKS vette etre ann na varar rune navnarnarnrvnnnnnnarnnrnnvnnvnannentvnrnnnner nar narnevnnnnnsnrnnrnenn 24 5 4 Components OVESVICW teeter eer 25 5 5 System Tray ICON ttt tetera eee eee eee eee e
158. nnnnnnnnnannannennnnnnennnnnnnnennnnnnnnn 123 AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava 11 3 Scanning in Windows Explorer eee ee eee ee eee ee eee 131 11 4 Command Line Scanning OOTP CCCTerrererrerrerrererrrrrrrrerrrrrrrrrrrrr rrr rr rer rrr rrr rrr errr re rrr rrr ri 132 11 5 Scan Scheduling OCC PTeCrerrerrrrrrrerrrrrrrrrrrrrerrrrrerrerr rr rrr err rrr rr err rrr rrr rrr rrr rr re eee ere rrr i 135 11 6 Scan Results Overview ttt ttre ttt teeter e eee eee een eee eee ene e eee ne eee e een ee eeaeneeneneaeae 143 11 7 Scan Results Details sete cece tence cece eee e eee e eee eee een ee ee eRe H RRR ORE EES 144 118 Virus Vault siiiiesteiacsriteadiang undead KEURNA nA tinh NAKER ENAN NANREN inane ea ea 151 12 AVG Updates s annnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnnnnnnnnnnnnen 154 12 1 Update ele sel eRe eee eee eee eee eee rere 154 12 2 Update PFOGFESS sis tttete eet e eect e annan annan raneren eneren enken non tent nn nn nn nn kn nn knr knr nnnnnnnrnnrnnnnnnn 154 12 3 Update EVelg x0nnnnnnnnnnnnnnnennnvnnnnennnnnnnnnnnunnnnnnnnnnnnnnnunnnnnnnnnnnnnnnunnnnnnnnnnene 155 13 Event History TPPTTTT TITTLE LeeLee ELLE LEE LLL 156 14 FAQ and Technical Support xsxaxxnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnr 158 AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE A
159. ns to the Scan results overview dialog AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava 11 7 3 Spyware Tab AVG Anti s File Components History Tools Help aie working correctly and are up to date Anti Virus Overview Scan summary Details Infections Spyware File Infection Result Scan now ey oo Administrat s ezip Potentially harmful program Pr Potentially dangerous object Last scan 4 11 12 5 23 PM C Us web 10 p2p 0 0 DE exe Potentially harmful program Pr Potentially dangerous object C U web 10010 p 0 0 DE exe Potentially harmful program Pc Potentially dangerous object EG GEELS C U web 10210 p 0 0 DE exe Potentially harmful program Pr Potentially dangerous object w Specific files or folders C U web 15062 p 0 0 DE exe Potentially harmful program Pc Potentially dangerous object scan CV web 155 a2p 0 0 DE exe Potentially harmful program Pc Potentially dangerous object C U web 180 cast 0 0 DE exe Potentially harmful program Di Potentially dangerous object C web 269 hobby 0 0 DE exe Potentially harmful program Di Potentially dangerous object C U web 280 joke 0 0 DE exe Potentially harmful program Pc Potentially dangerous object C web 519 hobby 0 0 DE exe Potentially harmful program Di Potentially dangerous object C web 746 smogo 0 0 DE exe Potentially harmful program Pc Potentia
160. o define this file as an exception only for the specific location then leave this checkbox unchecked e Remove press to remove the selected application from the list e Remove all press to remove all listed applications 10 12 Potentially Unwanted Programs AVG Anti Virus 2012 is able to analyze and detect executable applications or DLL libraries that could be potentially unwanted within the system In some cases the user may wish to keep certain unwanted programs on the computer programs that were installed on purpose Some programs especially free ones include adware Such adware might be detected and reported by AVG Anti Virus 2012 as a potentially unwanted program If you wish to keep such a program on your AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE AVG computer you can define it as a potentially unwanted program exception Appearance Sounds Temporarily disable AVG protectiol anti virus m f E mail Protection LinkScanner a f Scans Schedules Update F Anti Rootkit am Identity Protection Potentially Unwanted Programs EE Virus vault E Product Improvement Program IE Ignore error status IE Advisor Known Networks Potentially Unwanted Programs Exceptions File File Path Checksum Edit Remove Add exception m gt Apply The Potentially Unwanted Programs Exceptions dialog displays a li
161. o shut down even if it is currently locked Force shutdown if computer is locked Computer shutdown options Shutdown computer upon scan completion Force shutdown if computer is locked OK Cancel What to scan AVG Anti Virus 2012 012 Copyright AVG Technologies CZ s r o All rights reserved Appearance F Sounds F Enable this task Temporarily disable AVG protectio anti virus Schedule settings How to scan What to scan E mail Protection LinkScanner Whole computer scan 9 Scans Scan specific files or folders ll Schedules Racy Scheduled scan T Definitions update schedule On psp AR Program update schedule a 5 page Update o CA Anti Rootkit HDI JE Identity Protection Network Potentially Unwanted Programs amp Special locations Virus Vault Local hard drives 0 Program Files My Documents folder Shared Documents Windows folder Other Product Improvement Program Ignore error status Advisor Known Networks I m r aor On the What to scan tab you can define whether you want to schedule scanning of the whole computer or scanning of specific files or folders If you select scanning of specific files or folders in the bottom part of this dialog the displayed tree structure activates and you can specify the folders to be scanned AVG Anti Virus
162. oIMAP Anti Virus 2 45 E mail Protection Type of login 2 4 E mail Scanner Automatic Certification Fixed host mail Filtering 143 2 lik Servers ial POPS Additional settings afi SMTP oi map Local port used in e mail client 143 ee autolMar Connection Regular v LinkScanner 4 Scans E mail client IMAP server activation Te Schedules Jl Activate this server and use it for sending receiving e mails Update Anti Rootkit identity Protection Potentially Unwanted Programs Virus Vault Product Improvement Program gnore error status fE Advisor Known Networks m i In this dialog opened via Servers IMAP you can set up a new E mail Scanner server using the IMAP protocol for outgoing mail e IMAP Server Name in this field you can specify the name of newly added servers to add a IMAP server click the right mouse button over the IMAP item of the left navigation menu For automatically created AutolMAP servers this field is deactivated e Type of login defines the method for determining the mail server used for outgoing mail o Automatic login will be carried out automatically according to your e mail client settings o Fixed host in this case the program will always use the server specified here Please specify the address or name of your mail server You may use a domain name for example smtp acme com as well as an IP address for example 123 45 67 89 for a name
163. of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava additional measure that increases your computer security even more however it may block legal programs and is therefore switched off by default Scan for Tracking Cookies off by default this parameter of the Anti Spyware component stipulates that cookies should be detected HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts Scan inside archives off by default this parameter stipulates that scanning should check all files stored inside archives e g ZIP RAR Use Heuristics on by default heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning Scan system environment on by default scanning will also check the system areas of your computer Enable thorough scanning off by default in specific situations Suspicions about your computer being infected you may check this option to activate the most thorough scanning algorithms that will scan even those areas of your computer that rarely get infected just to be abso
164. ol button However you can only remove your own tests the Whole computer scan schedule pre defined within the default settings can never be deleted e Back return to AVG scanning interface 11 5 1 Schedule Settings If you wish to schedule a new test and its regular launch enter the Settings for scheduled test dialog click the Add scan schedule button within the Schedule scans dialog The dialog is divided into three tabs Schedule settings see picture below the default tab that you will be automatically redirected to How to scan and What to scan AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved File Components History Tools Help AVG H ty features are working correctly and are up to date Anti Virus F Overview Settings for scheduled scan Enable this task Scan now Schedule settings How to scan What to scan Last scan 4 11 12 5 23 PM z Fr a Scan options Name N heduled task Schedule running Update now Last update 4 11 12 5 17 PM Run every 1 Run at a specific time interval Selected days 12 00 PM Omo tue Mwed Ot Orri Osat sun Run on computer startup Advanced schedule options V Run on computer startup if task has been missed JRun even if computer is in low power mode My Apps Save Cancel Show notification e se On the Schedule settings tab you can first check uncheck the Enable this tas
165. on xs snr vnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnrnnnnnnnne 54 7 4 AVG PC Tuneup sov rene nanavanan arna nrnnnenanavannnnrnnnanananenavarnvnrnnnevanenenavernsnrnanenenen 55 8 AVG Security Toolbar s xsxarunnnvunnnnnnnnvnnvnnnnnnnnnnnnnnennvnnnnvnvvnvnrvnvnnnnvnnnnnnnnnnnnnnnnnen 57 9 AVG Do Not Track xxxaxannnnnnnununnnnnnnnnnvnnnunnnnnsvnvnnnnsnnnusnvnvnnnnnnnnnnnnnnunnnnnnnnnnnnnnnnnnnnnn 59 9 1 AVG Do Not Track interface x xavrannnanuanuannavnanrnnvnannnrnnvnnnrnarunnvnrnnnnnnrnarnnnnunnnr 60 9 2 Information on tracking PrOCeSSeS xxxnnnnnn annan rnnnn enn anaannnnnnnnnnnnaannnnnnnnnnnnnnnnnnnner 61 9 3 Bloc king tracking PFOCESSES ttre tte teee cece eee eee ee eee eee eee ee eens eeeeeeen nen eeeesaeeen nanan aes 61 9 4 AVG Do Not Track settings aca lade Jaca he A Here Lae eta Raske beats Kake EA knes EA ene mua RRR RAR 62 10 AVG Advanced Settings x xaxannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnunnnnnnn 65 10 1 Appearance TOCCretrerrrrrrrrerrerr rrr rerrr rr rrr errr rr rrr terre rr rrr rr rrr rrr rere errr rere ree ree eee eee ee ee ey 65 10 2 Sounder eesi eee eee eee nee eee een EERE DEERE EEE DEEDES EDEL ADEE SEES ADEE SDDS CEES SEES EEE EERE EEE EEE EEE 68 10 3 Temporarily disable AVG protection x xexererennrnrnnnrnanenananenavnrnnnrnanenenevernsnrnnnen 69 104 Antiz Vins s la sea ue ERER GAEE AE PERAE E teas KEENE AN
166. or all installed components Each panel is labeled by the component s icon and providing information on whether the respective component is active or inactive at the moment e Component s description is located in the bottom part of this dialog The description briefly explains the component s basic functionality It also provides the information on the current status of the selected component Installed components list Within the AVG Anti Virus 2012 the Components Overview section contains information on the following components Anti Virus detects viruses spyware worms trojans unwanted executable files or libraries within your system and protects you from malicious adware details gt gt LinkScanner protects you from web based attacks while you search and surf the Internet details gt gt E mail Protection checks your incoming e mail messages for SPAM and blocks viruses phishing attacks or other threats details gt gt Anti Rootkit scans for dangerous rootkits hidden inside applications drivers or libraries details gt gt AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava e PC Analyzer analyzer provides information about your computer status details gt gt e Identity Protection is constantly protecting your digital assets from new and unknown threats details gt gt Remote Administration is only displayed within AVG Business Editions in case y
167. ou have specified during the installation process you want to have this component installed Actions accessible e Move mouse over any component s icon to highlight it within the components overview At the same time the component s basic functionality description appears in the bottom part of the user interface e Single click any component s icon to open the component s own interface with a list of basic statistical data Right click you mouse over a component s icon to expand a context menu with several options o Open Click this option to open the component s own dialog just like a single click on the component s icon o Ignore the state of this component Select this option to express you are aware of the component s error state but for some reason you wish to keep this status and you do not want to be warned by the system tray icon o Open in Advanced settings This option is only available for some components i e those that provide the option of advanced settings 5 5 System Tray Icon The AVG System Tray Icon on your Windows taskbar right hand bottom corner of your monitor indicates the current status of your AVG Anti Virus 2012 It is visible at all times in your system tray no matter whether the user interface of your AVG Anti Virus 2012 is opened or closed ANG has detected high memo following application Open AVG User Interface ternet E gt Temporarily disable AVG protection Scan Ru
168. pages and possible files included in them even before these are displayed in your web browser or downloaded to your computer Online Shield detects Viruses and spyware contained in the page you are about to visit and stops the download instantly so that no threats ever get to your computer AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF AVG 6 2 1 Link Scanner Interface The LinkScanner component main dialog provides a brief description of the component s functionality and information on its current status Active Tools Help nd All security features ng ci and are up to date Anti Virus E Overview LinkScanner 7 LinkScanner protects you from web based attacks while you surf the Internet LinkScanner Scan now Last scan 4 11 12 5 21 PM Scan options Active Update now Last update 4 11 12 5 17 PM 7 Enable Online Shield Protects you when browsing online Detects viruses and malware My Apps Advanced settings Show notification In the bottom part of the dialog basic configuration options for the component are available e Enable Surf Shield on by default Active real time protection against exploitive sites as they are accessed Known malicious site connections and their exploitive content is blocked as they are accessed by the user via a web browser or any other application that uses HTTP Enable Online Shield on
169. possible infections and or potentially unwanted programs This test will scan all hard drives on your computer will detect and heal any virus found or remove the detected infection to the Virus Vault Scanning the whole of your computer should be scheduled on a workstation at least once a week Scan launch The Whole Computer scan can be launched directly from the scanning interface by clicking on the scan s icon No further specific settings have to be configured for this type of scan the scan will start immediately within the Scan is running dialog see screenshot The scan can be temporarily interrupted Pause or canceled Stop if needed AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Tools Help AVG T working correctly and are up to date Anti Virus Overview Scan is running 24 Scan now Last scan Not yet scanned Objects scanned 3670 Scan options Threats found 0 Currently scanning Processes gt Whole computer scan i 2 i Current object C Windows winsxs x86_microsoft vc90 crt_1fc b3b9a1e18e3b_9 0 30729 4148_none_S090abS6bcba7 1c2 msver90 d Update now Last update 4 11 12 5 17 PM Additional scan settings My Apps Q User sensitive pausa Show notification Scan configuration editing You have the option of editing the predefined default settings for the Whole computer scan Press the Change scan settings l
170. provement Program All file Ignore error status Defi Advisor Known Networks Selected file types Scan files without extensions diust how quickly Scan comnletes will imnact svstem resource m On the How to scan tab you will find a list of scanning parameters that can be optionally switched on off By default most parameters are switched on and the functionality will be applied during scanning Unless you have a valid reason to change these settings we recommend that you keep the predefined configuration e Heal remove virus infection without asking me on by default if a virus is identified during scanning it can be healed automatically if a cure is available If the infected file cannot be healed automatically the infected object will be moved to the Virus Vault e Report Potentially Unwanted Programs and Spyware threats on by default check to activate the Anti Spyware engine and scan for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend that you keep this feature activated as it increases your computer security e Report enhanced set of Potentially Unwanted Programs off by default mark to detect extended packages of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be m
171. r rootkits on by default Anti Rootkit scan searches your computer for possible rootkits i e programs and technologies that can cover malware activity in your computer If a rootkit is detected this does not necessarily mean your computer is infected In some cases specific drivers or sections of regular applications may be misleadingly detected as rootkits You should also decide whether you want to scan All file types with the option of defining exceptions from scanning by providing a list of comma separated after being saved the commas change into semicolons file extensions that should not be scanned Selected file types you can specify that you want to scan only files that can get infected files that cannot get infected wil not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box uncheck ed it will reduce the scanning time even more because these files are often quite large and are not likely to be infected by a virus Again you can specify by extensions which files should always be scanned Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extensions are rather suspicious and should be scanned at all times Adjust how quickly scan completes Within the Adjust how quickly scan compl
172. r which conditions the scan should should not be launched if the computer is in low power mode or switched off completely Once the scheduled scan is launched in the time you have specified you will be informed on this fact via a pop up window opened over the AVG system tray icon AVG Scan x Whole computer scan was started A new AVG system tray icon then appears in full color wth a flash light informing a scheduled scan is running Right click on the running scan AVG icon to open a context menu where you can decide to pause or even stop the running scan and also change the priority of the currently running scan How to scan AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Enable this task wo Oo l P Q in Temporarily disable AVG protectio Anti Virus Schedule settings How to scan What to scan amp E mail Protection LinkScanner Heal remove virus infectio thout asking me ret Scare ol s k Jr ki 5 Schedules Report Potentially Unwanted Programs and Spyware threats Scheduled scan Report enhanced set of Potentially Unwanted Programs I Definitions update schedule Scan for Tracking Cookies I Program update schedule Scan inside es Update Use Heuristics Anti Rootkit i S em environment Identity keen Enable thorough scanning Potentially Unwanted Programs a i Virus Vault Scan for rootkits Product Im
173. reats detected by Resident Shield AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava e E mail Scanner detection opens a dialog with an overview of mail messages attachments detected as dangerous by the E mail Protection component e Online Shield findings opens a dialog with an overview of threats detected by Online Shield service within the LinkScanner component e Virus Vault opens the interface to the quarantine space Virus Vault to where AVG removes all detected infections that cannot be healed automatically for some reason Inside this quarantine the infected files are isolated your computer s security is guaranteed and at the same time the infected files are stored for possible future repair e Event history log opens the history log interface with an overview of all logged AVG Anti Virus 2012 actions 5 1 4 Tools e Scan computer launches a scan of the whole computer e Scan selected folder switches to the AVG scanning interface and allows you to define within the tree structure of your computer which files and folders should be scanned Scan file allows you to run an on demand test on a single specific file Click this option to open a new window with the tree structure of your disk Select the desired file and confirm the scan launch e Update automatically launches the update process for AVG Anti Virus 2012 e Update from directory runs the upd
174. ress The Install Progress dialog shows the progress of the installation process and does not require any intervention AVG Software Installer AVG Install Progress Anti Virus Install features and updates T Configuring product Installation can take few minutes Feel free to do other things while you Ea wait Please be aware that the installation does dose your browser tabs so we do not recommend working online during the install Click the Minimize to taskbar button and we will notify you when completed After the installation process is finished you will be automatically redirected to the next dialog Control buttons There are two control buttons available in this dialog e Minimize The installation process may take several minutes Click the button to minimize the dialog window into an icon visible on the system bar The dialog appears again once the installation is completed e Cancel This button should only be used if you want to stop the current installation process Please mind that in such a case your AVG Anti Virus 2012 will not be installed AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF Ave 3 7 Installation was successful The Installation was successful dialog confirms that your AVG Anti Virus 2012 has been fully installed and configured AVG Software Installer AVG Installation was successful Anti Virus I
175. results overview dialog that can be opened directly from the gadget via the Show details option the respective scan results will be listed under Sidebar gadget scan AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved No threats PROTECTED Pritt OSCANNING SCAN RESULT Show details Show details m w CLOSE O Search O Search e Update now click the Update now link to launch the AVG Anti Virus 2012 update directly from within the gadget OUPDATE Downloading Social networks access AVG gadget also provides a quick link connecting you to the major social networks Use the respective button to get connected to AVG communities in Twitter Facebook or LinkedIn e Twitter link B opens a new AVG gadget interface providing an overview of the latest AVG feeds posted to Twitter Follow the View all the A VG Twitter feeds link to open your Internet browser in a new window and you will be redirected directly to the Twitter website specifically to the page devoted to AVG news officialA Gnews News amp Threats AYG CodeWord http twitter comfofficial vGnews statuses 190049277 officialaYGnews News amp Threats Wee 50 SCAN NOW http f twitter com officialyGnews statuses 188270164 et UPDATE NOW officialA Gnews News amp Threats Mobile Threat http twitter com official4yGnews statuses LG a B 5 e Facebook link F opens your Internet brows
176. return one step back to the previous setup dialog e Accept Click to confirm you have read understood and accepted the license agreement The installation will continue and you will go on one step further to the following setup dialog 3 3 Activate your license In the Activate Your License dialog you are invited to enter your license number into the provided text field AVG Software Installer Activate Your License Example IQNP6 9BCA8 PUQU2 A 5SHCK GP338L 930CB If you purchased your AVG 2012 software online your license number will have been sent by email To avoid typing errors we recommend copying and pasting the number from the email to this screen If you purchased the software in a retail store you will find the license number on the product registration card included in the package Please ensure you copy the number correctly Where to find the license number The sales number can be found on the CD packaging in your AVG Anti Virus 2012 box The license number will be in the confirmation email that you received after purchasing your AVG Anti Virus 2012 online You must type in the number exactly as shown If the digital form of the license number is available in the e mail it is recommended that you use the copy and paste method to insert it How to use the Copy amp Paste method Using the Copy amp Paste method to enter your AVG Anti Virus 2012 license number into the program ensures that
177. rocesses from monitoring programs or hiding files or system data from the operating system Tools Help Anti Virus Overview Anti Rootkit Component Anti Rootkit Anti Rootkit component scans for dangerous rootkits hidden inside applications drivers or dll libraries A rootkit is usually a collection UREN amp of malicious software that allows attackers to gain administrator level access to a computer or possibly to a whole network Scan now Last scan 4 11 12 5 21 PM Scan options O Active Update now Last rootkit search Not yet scanned Last update 4 11 12 5 17 PM s Under normal circumstances you needn t run this scan manually as rootkits are also detected during a whole computer scan VI Scan applications Quick rootkit scan Scan drivers Full rootkit scan E My Apps Advanced settings E Search for rootkits Save changes Show notification The Anti Rootkit dialog provides a brief description of the component s functionality provides information on the component s current status Active and also gives information on the last time AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF Ave the Anti Rootkit test was launched Last rootkit search the rootkit test is a default process running within the Whole Computer Scan The Anti Rootkit dialog also provides the Tools Advanced Settings link Use the link to get redirected to
178. rom the correct time more than by a specified number of hours AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE AVG 10 9 1 Proxy Temporarily disable AVG protectiol Anti virus a f E mail Protection LinkScanner a f Scans Schedules 2 4 Update 45 Dial up URL Manage Anti Rootkit Identity Protection Potentially Unwanted Programs Virus Vault Product Improvement Program Update settings Proxy Don t use proxy Manual Server Use PROXY authentication Authentication type Username Auto From browser From script Autodetect Any default Internet Explorer Port 3128 gnore error status Advisor Known Networks i a The proxy server is a stand alone server or a service running on a PC that guarantees safer connection to the Internet According to the specified network rules you can then access the Internet either directly or via the proxy server both possibilities can also be allowed at the same time Then in the first item of the Update settings Proxy dialog you have to select from the combo box menu whether you want to e Use proxy e Don t use proxy default settings e Try connection using proxy and if it fails connect directly If you select any option using a proxy server you will have to specify some further data The server settings can be configured either
179. rted to apply language changes Anti Virus Select user interface language 4 E mail Protection English LinkScanner a f Scans lg Schedules System tray notifications ma Update i AN Display system tray notifications E Anti Rootkit identity Protection Display notifications about update Potentially Unwanted Programs Display components state change notification Virus Vault Display Resident Shield related notifications automatic action Product Improvement Program Display notifications about scanning gnore error status Display E mail Scanner related notifications 15 Advisor Known Networks Display statistical notifications V Display AVG Advisor notifications H v v v v Game mode Jl Enable Game mode when a full screen application is executed Language selection In the Language selection section you can chose your desired language from the drop down menu The selected language will then be used for the entire AVG Anti Virus 2012 user interface The drop down menu only offers those languages you have previously selected to be installed during the installation process see chapter Custom options plus English English is always installed automatically by default To finish switching your AVG Anti Virus 2012 to another language you have to restart the application Please follow these steps e In the drop down men
180. running 8 Scheduled scan Run every f Definitions update schedule 12 E Program update schedule ida Update Run at a specific time interval Anti Rootkit Every day v 8 00 AM 10 00 AM Identity Protection Potentially Unwanted Programs Virus Vault Product Improvement Program Ignore error status Ey Advisor Known Networks Advanced schedule options Run on computer startup if task has been missed Y Run even if computer is in low power mode Other update settings Run the update again after the internet connection is available Run on computer startup 5 minutes delay The text field called Name deactivated for all default schedules shows the name assigned to this very schedule by the program vendor Schedule running Here specify the time intervals for the newly scheduled program update launch The timing can either be defined by the repeated update launch after a certain period of time Run every or by defining an exact date and time Run at specific time or possibly by defining an event that the AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava update launch should be associated with Action based on computer startup Advanced schedule options This section allows you to define under which conditions the program update should should not be launched if the computer is in low power mode or swit
181. running now AVG System Tray Icon information The AVG System Tray Icon also informs about current activities within your AVG Anti Virus 2012 and on possible status changes in the program e g automatic launch of a scheduled scan or update a component s status change error status occurrence ia a pop up window opened from the system tray icon AVG Scan iE Whole computer scan was started Actions accessible from AVG System Tray Icon AVG System Tray Icon can also be used as a quick link to access the user interface of AVG Anti Virus 2012 just double click the icon By right click the icon you open a brief context menu with the following options e Open AVG User Interface click to open the user interface of AVG Anti Virus 2012 e Temporarily disable AVG protection the option allows you to switch off the entire protection secured by your AVG Anti Virus 2012 at once Please remember that you should not use this option unless it is absolutely necessary In most cases it is not necessary to disable AVG Anti Virus 2012 before installing new software or drivers not even if the installer or software wizard suggests that running programs and applications be shut down first to make sure there are no unwanted interruptions during the installation process If you do have to temporarily disable AVG Anti Virus 2012 you should re enable it as soon as you re done If you are connected to the Internet or a network during the time your antiv
182. s Adjust how quickly scan completes Within the Adjust how quickly scan completes section you can further specify the desired AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF AVG scanning speed dependent on system resource usage By default this option value is set to user sensitive level of automatic resource usage If you want the scanning to run faster it will take less time but the system resources used will increase significantly during the scan and will slow down your other activities on the PC this option can be used when your computer is switched on but nobody is currently working on it On the other hand you can decrease system resources used by extending the scanning duration Set additional scan reports Click the Set additional scan reports link to open a standalone dialog window called Scan reports where you can tick several items to define what scan findings should be reported Scan reports Report password protected archives Report password protected documents Report locked files Report files containing macro Report hidden extensions 10 7 2 Shell extension Scan Similar to the previous Whole Computer scan item this item named Shell extension scan also offers several options for editing the scan predefined by the software vendor This time the configuration is related to scanning of specific objects launched directly
183. s load will be minimized useful when you need to work on the computer but you do not care so much howlong the scanning takes or faster with increased system resources requirements e g when the computer is temporarily unattended Set additional scan reports the link opens a new Scan reports dialog where you can select what types of possible findings should be reported AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Scan reports Report password protected archives Report password protected documents Report locked files Report files containing macro Report hidden extensions Control buttons There are two control buttons available on all three tabs of the Settings for scheduled scan dialog Schedule settings How to scan and What to scan and these have the same functionality no matter on which tab you currently are e Save saves all changes you have performed on this tab or on any other tab on this dialog and switches back to the AVG scanning interface default dialog Therefore if you wish to configure the test parameters on all tabs press the button to save them only after you have specified all of your requirements e Cancel cancels any changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog 11 5 3 What to Scan AV History Tools AVG
184. settings 245 E mail Protection Heal remove virus infections without asking me LinkScanner 2 49 Scans 9 Whole computer scan Q Shell extension scan iQ Specific files or folders scan Enable Removable device scan Report Potentially Unw FATTE Report enhanced set of Potentially Unwanted Programs Scan for Tracking Cookies Scan inside archives I Use Heuri Enable th gh scanning All file types Anti Rootkit Define excluded extensions identity Protection Potentially Unwanted Programs 6 Virus Vault z Selected file types Product Improvement Program VI Scan infectable files only Ignore error status Scan media files Advisor Known Networks Define included extensions Scan files without extensions Adjust how quickly Scan completes will impact system resource User sensitive Set additional scan reports an The Removable device scan is launched automatically once you attach any removable device to your computer By default this scan is switched off However it is crucial to scan removable devices for potential threats since these are a major source of infection To have this scan ready and launched automatically when needed mark the Enable Removable device scan option Note For a description of specific parameters please consult the AVG Advanced Settings Scans Whole Computer scan chapter 10 8 Schedules In the Schedules section you
185. sk Doctor finds bad sectors lost clusters and directory errors and fixes them Internet Optimizer tailors the one size fits all settings to a specific Internet connection Track Eraser removes the history of computer and Internet usage e Disk Wiper wipes free space on disks to prevent the recovery of sensitive data File Shredder erases selected files beyond recovery on a disk or USB stick File Recovery recovers accidentally deleted files from disks USB sticks or cameras Duplicate File Finder helps to find and remove duplicate files that waste disk space Services Manager disables unnecessary services slowing down a computer e Startup Manager allows a user to manage programs that start automatically on Windows boot Uninstall Manager completely uninstalls the software programs that you no longer need e Tweak Manager allows a user to tune hundreds of hidden Windows settings e Task Manager lists all running processes services and locked files Disk Explorer shows which files take up the most space on a computer System Information provides detailed information about installed hardware and software For detailed information please visit the dedicated AVG webpage where you can also download the component immediately To do so you may use the AVG PC Tuneup link AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF AVG within the My Apps dialog
186. ssets against new and unknown threats Identity Protection ECU ELOTON complements AVG s signature based protection by monitoring the way programs behave on your computer and automatically blocking any activity that could lead to ID theft without the need for updates Scan now Last scan 4 11 12 5 23 PM Scan options Active Anti Rootkit scan Threat items removed 6 Processes monitored 54 Update now Behaviors monitored 506 Last update 4 11 12 5 17 PM 1 Activate Identity Protection Always prompt Automatically quarantine detected threats Automatically quarantine known threats My Apps Advanced settings save changes Cancel Show notification The Identity Protection dialog provides a brief description of the component s basic functionality its status Active and some statistical data e Threat items removed gives the number of applications detected as malware and removed e Processes monitored number of currently running applications that are being monitored by IDP Behaviors monitored number of specific actions running within the monitored applications AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG Basic Identity Protection settings In the bottom part of the dialog you can edit some elementary features of the component s functionality e Activate Identity Protection on by default check to activate the IDP compon
187. st of already defined and currently valid exceptions from potentially unwanted programs You can edit the list delete existing items or add new exceptions The following information can be found in the list for every single exception e File provides the exact name of the respective application e File Path shows the way to the application s location e Checksum displays the unique signature of the chosen file This checksum is an automatically generated string of characters which allows AVG to unequivocally distinguish the chosen file from other files The checksum is generated and displayed after successful addition of the file Control buttons e Edit opens an editing dialog identical with the dialog for a new exception definition see below for an already defined exception where you can change the exception s parameters e Remove deletes the selected item from the list of exceptions AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE AVG Add exception opens an editing dialog where you can define parameters of the new exception to be created File Checksum File Info Extended file information not available El any location do not use full path o File type the full path to the file that you want to mark as an exception o Checksum displays the unique signature of the chosen file This checksum is an automatically generated string of characters w
188. start the update AVG will first verify whether there are new update files available If so AVG Anti Virus 2012 starts to download them and launches the update process itself During the update process you will get redirected to the Update interface where you can view the progress in its graphical representation as well as in an overview of relevant statistical parameters update file size received data download speed elapsed time AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved File Components story 5 p Support AVG neck t your componen 5 Clic all Anti Virus Update Manager Database update is Overview Q A Scan now Anti Virus LinkScanner E mail Protection Update Manager Last scan Not yet scanned Active Active Active Database update is disabled Scan options i Update now A Q9 az Last update N A Anti Rootkit PC Analyzer Identity Protection gt Updating Active Analysis required Active Description of component Selected component description no component selected right now My Apps Show notification Note Before each AVG program update launch a system restore point is created If the update process fails and your operating system crashes you can always restore your operating system to its original configuration from this point This option is accessible via the Windows menu Start All Programs Accessories System tools System
189. stics on by default Heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning o Scan system environment on by default Scanning will also check the system areas of your computer o Enable thorough scanning off by default In specific situations Suspicions about your computer being infected you may check this option to activate the most thorough scanning algorithms that will scan even those areas of your computer that rarely get infected just to be absolutely sure Remember though that this method is rather time consuming Scan for rootkits on by default Anti Rootkit scan searches your computer for possible rootkits i e programs and technologies that can cover malware activity in your computer If a rootkit is detected this does not necessarily mean your computer is infected In some cases specific drivers or sections of regular applications may be misleadingly detected as rootkits O e Additional scan settings the link opens a new Additional scan settings dialog where you can specify the following parameters Computer shutdown options Shutdown computer upon scan completion Force shutdown if computer is locked File types for scanning All file types Define excluded extensions Selected file types V Scan infectable files only Scan media files Define i
190. tdown computer upon scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown if computer is locked o File types for scanning you should also decide whether you want to scan gt All file types with the option of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned gt Selected file types you can specify that you want to scan only files that can be infected files that cannot get infected wil not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box unchecked it will reduce the scanning time even more because these files are often quite large and are not too likely to be infected by a virus Again you can specify by extensions which files should always be scanned gt Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extensions are rather suspicious and should be scanned at all times e Adjust how quickly Scan completes you can use the slider to change the scanning process priority By default this option value is set to the user sensitive level of automatic resource usage Alternatively you can run the scanning process slower which means the system resource
191. te overview of available parameters type the respective command together with the parameter or HELP e g avgscanx The only obligatory parameter is SCAN to specify what areas of the computer should be scanned For a more detailed explanation of the options see the command line parameters overview To run the scan press Enter During scanning you can stop the process using Ctrl C or Cirl Pause CMD scanning launched from graphic interface When you run your computer in Windows Safe Mode there is also an option to launch the command line scan from the graphic user interface The scan itself will be launched from the command line the Command Line Composer dialog only allows you to specify most scanning parameters in the comfortable graphic interface Since this dialog is only accessible within the Windows Safe Mode for a detailed description of this dialog please consult the help file opened directly from the dialog 11 4 1 CMD Scan Parameters There follows a list of all parameters available for command line scanning e SCAN Scan specific files or folders SCAN path path e g SCAN C D e COMP Whole Computer scan e HEUR Use heuristic analysis e EXCLUDE Exclude path or files from scan Command file file name e EXT Scan these extensions for example EXT EXE DLL e NOEXT Do not scan these extensions for example NOEXT JPG e ARC Scan archives e CLEAN Clean automatically AVG Anti Virus 2012 2012 Copyrig
192. tentially Unwanted Programs Virus Vault Product Improvement Program Ignore error status amp Advisor Known Networks LinkScanner settings ong m gt e Enable Search Shield In the configuration dialog this option is deactivated since the Search Shield services has been terminated in all AVG products e Enable Surf Shield on by default active real time protection against exploitative sites as they are accessed Known malicious site connections and their exploitative content are blocked as they are accessed by the user via a web browser or any other application that uses HTTP AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG 10 6 2 Online Shield Appearance sounds Online Shield Temporarily disable AVG protectio Enable Online Shield Anti Virus E mail Protection You need to restart your web browser after you enable Online Shield Once you LinkScanner disable Online Shield it is necessary to refresh the viewed web page LinkScanner settings Online Shield IE Expert Settings rol Scans I Schedules F Update Anti Rootkit Identity Protection Potentially Unwanted Programs virus Vault Product Improvement Program ignore error status EE Advisor Known Networks Threat notification mode Standard pop up dialog recommended Tray balloon notification Tra
193. tentialy Unwanted Programs EE virus Vault E Product Improvement Program Ignore error status amp Advisor Known Networks m gt AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG The Identity Protection Allowed list provides the following information on each application e Level graphical identification of the respective process severity on a four level scale from less important m up to critical mm mm e Process path path to the application s process executable file location e Date allowed date when you manually assigned the application as safe Control buttons The control buttons available within the Identity Protection Allowed list dialog are as follows e Add press this button to add a new application to the allowed list The following dialog pops up WE auc Allowed item definition File T 0 psy B Checksum E Any location do not use full path o File type the full path to the file application that you want to mark as an exception o Checksum displays the unique signature of the chosen file This checksum is an automatically generated string of characters which allows AVG to unequivocally distinguish the chosen file from other files The checksum is generated and displayed after successful addition of the file o Any location do not use full path if you want t
194. ter Please pay immediate attention to fixing the reported problem If you are not able to fix the error yourself contact the AVG technical support team In case AVG Anti Virus 2012 is not set to the optimum performance a new button named Fix alternatively Fix all if the problem involves more than one component appears next to the security status information Press the button to launch an automatic process of checking and configuring the program This is an easy way to set AVG Anti Virus 2012 to the optimum performance and reach the maximum security level It is strongly recommended that you pay attention to Security Status Info and if the report indicates any problem go ahead and try to solve it immediately Otherwise your computer is at risk Note AVG Anti Virus 2012 status information can also be obtained at any time from the system tray icon 5 3 Quick Links Quick links are located on the left side of AVG Anti Virus 2012 user interface These links allow you to immediately access the most important and most frequently used features of the application i e scanning and update The quick links are accessible from all dialogs of the user interface Scan now Last scan Not yet scanned Scan options Update now Last update 4 11 12 5 45 PM Quick links are graphically divided into three sections e Scan now by default the button provides information on the last scan launched i e the scan type and the date of last launch
195. test parameters on all tabs press the button to save them only after you have specified all of your requirements e Cancel cancels any changes you have performed on this tab or on any other tab in this dialog and switches back to the AVG scanning interface default dialog 11 6 Scan Results Overview History Tools Help AVG Anti Virus Overview Q g Scan now Anti Virus LinkScanner E mail Protection Anti Rootkit PC Analyzer Last scan 4 11 12 5 23 PM Active Active Active Active Active Scan options I Update now Last update 4 11 12 5 17 PM Identity Protection Active Description of component Selected component description no component selected right now My Apps Show notification The Scan results overview dialog is accessible from the AVG scanning interface via the Scan history button The dialog provides a list of all previously launched scans and information on their results e Name scan designation it can either be the name of one of the predefined scans ora name you have given to your own scheduled scan Every name includes an icon indicating the scan result 2 green icon informs you there was no infection detected during the scan AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava blue icon announces there was an infection detected during the scan but the infected object was removed automatically El red icon
196. the number is correctly entered Please follow these steps e Open the e mail containing your license number e Click the left mouse button at the beginning of the license number hold and drag the mouse to the end of the number and then release the button The number should now be highlighted AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava e Press and hold Cirl and then press C This copies the number e Point and click the position where you would like to paste the copied number e Press and hold Ctrl and then press V This pastes the number to the location you selected Control buttons As in most setup dialogs there are three control buttons available e Cancel click to exit the setup process immediately AVG Anti Virus 2012 will not be installed Back click to go one step back to the previous setup dialog e Next click to continue the installation and go one step further 3 4 Select type of installation The Select type of installation dialog offers the choice of two installation options Express and Custom Install AVG Software Installer AVG Select type of installation Anti Virus Express Install recommended Installs the software in its standard configuration induding the Gadget Installs the AVG Security Toolbar to protect your computer from dangerous websites Sets keeps and protects AVG Secure Search as your default search provider
197. tion The installation process starts with the Welcome to AVG Installer dialog AVG Software Installer Welcome to AVG Installer You are now installing AVG with safe search capability In this dialog you can select the language used for the installation process Click the combo box to roll down the language menu Select the desired language and the installation process will proceed further in the language of your choice AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Attention At the moment you are only selecting the language of the installation process The AVG Anti Virus 2012 application will be installed in the selected language and in English which is always installed automatically However it is possible to have more languages installed and to work with AVG Anti Virus 2012 in any of these You will be invited to confirm your full selection of alternative languages in one of following setup dialogs named Custom Options 3 2 Welcome License Agreement The Welcome to AVG Installer dialog provides then the full wording of the AVG license agreement AVG Software Installer AVG Welcome to AVG Installer You are now installing AVG with safe search capability By installing this product you are agreeing to the following terms and conditions of the AVG 2012 License Agreement and AVG Fair Processing Notice IMPORTANT READ THIS AGREEMENT CAREFULLY
198. tus SE Advisor Known Networks E mail scanning In this section you can set these basics for incoming and or outgoing e mail messages e Check incoming e mail on by default mark to switch on off the option of scanning of all e mail messages delivered to your e mail client e Check outgoing e mail off by default mark to switch on off the option of scanning of all e mails sent from your account e Modify subject of virus infected messages off by default if you want to be warned that the scanned e mail message was detected as infected mark this item and fill in the desired text into the text field This text will then be added to the Subject field for each detected e mail message for easier identification and filtering The default value is VIRUS which we recommend that you keep AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava Scanning properties In this section you can specify how the e mail messages will be scanned Use Heuristics on by default check to use the heuristics detection method when scanning e mail messages When this option is on you can filter e mail attachments not only by the extension but the actual contents of the attachment will also be considered The filtering can be set in the Mail Filtering dialog Report Potentially Unwanted Programs and Spyware threats on by default check to activate the Anti Spyw
199. u select the desired language of the application AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava e Confirm your selection by pressing the Apply button right hand bottom corner of the dialog e Press the OK button confirm e A new dialog pops up informing you that in order to change the language of the application you need to restart your AVG Anti Virus 2012 e Press the Restart the application now button to agree with the program restart and wait a second for the language change to take effect AVG Application restart is required for language change to take effect System tray notifications Within this section you can suppress displaying system tray notifications on the status of the AVG Anti Virus 2012 application By default the system notifications are allowed to be displayed It is highly recommended that you keep this configuration System notifications provide information for example on launching the scanning or updating process or on status changes of a AVG Anti Virus 2012 component You should certainly pay attention to these notifications However if for some reason you decide that you do not wish to be informed in this way or that you would like only certain notifications related to a specific AVG Anti Virus 2012 component to be displayed you can define and specify your preferences by checking unchecking the following options e Display system tray notifi
200. uch reports will be listed in the E mail Scanner detection dialog AVG Anti Report password protected archives archives ZIP RAR etc that are protected by password cannot be scanned for viruses check the box to report these as potentially dangerous Report password protected documents documents protected by password cannot be scanned for viruses check the box to report these as potentially dangerous Report files containing macro a macro is a predefined sequence of steps aimed to make certain tasks easier for a user MS Word macros are widely known As such a macro can contain potentially dangerous instructions and you might like to check the box to ensure that files with macros will be reported as suspicious Report hidden extensions a hidden extension can make e g a Suspicious executable Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava file something txt exe appear as harmless plain text file something txt check the box to report these as potentially dangerous Move reported attachments to Virus Vault specify whether you wish to be notified via e mail about password protected archives password protected documents files containing macros and or files with hidden extensions detected as an attachment to the scanned e mail message If such a message is identified during scanning define whether the detected infectious object should be moved to the Virus Vault
201. vgthreatlabs com where you can find information on various websites security and the current threat level online o Toolbar Help opens the online help covering all AVG Security Toolbar functionality o Submit Product feedback opens a web page with a form that you can fill in and tell us how you feel about the AVG Security Toolbar o About opens a new window with the information on the currently installed AVG Security Toolbar version e Search field search the Internet using the AVG Security Toolbar to be absolutely secure and comfortable since all displayed search results are hundred percent safe Fill in the keyword or a phrase into the search field and press the Search button or Enter All search results are continuously checked by the Search Shield service within the Link Scanner component Site Safety this button opens a new dialog providing information on the current threat level Currently safe of the page you are just visiting This brief overview can be expanded and displayed with full details of all security activities related to the page right within the browser window View complete report AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved E MRAVG ThreatLabs Currently safe No active threats were reported recently by users anywhere on this domain updated Apr 10 2012 View complete report of google cz ali Community rating SSS ET 7 J 82 vot
202. viding detailed data on the course and result of the selected scan The dialog is further divided into several tabs e Results Overview this tab is displayed at all times and provides statistical data describing the scan progress AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE AVG e Infections this tab is displayed only if a virus infection was detected during scanning e Spyware this tab is displayed only if spyware was detected during scanning e Warnings this tab is displayed for instance if cookies were detected during scanning e Rootkits this tab is displayed only if rootkits were detected during scanning e Information this tab is displayed only if some potential threats were detected but these cannot be classified as any of the above categories then the tab provides a warning message about the finding You will also find here information on objects that could not be scanned e g password protected archives 11 7 1 Results Overview Tab AVG Anti Virus 2012 File Components History Tools Help nar working correctly and are up to date Anti Virus Overview Scan summary Details Infections Spyware Scan Specific files or folders scan completed Scan now Not removed or healed problems require your attention Last scan 4 11 12 5 23 PM Q Found Removed and healed Not removed or healed Scan options Infections 4 o 4 wv Speci
203. visor is visible in the form of a sliding pop up over the system tray AVG Advisor AVG has detected high memory usage by the following application e Windows Internet Explorer Total memory used 941 MB AVG recommends closing and reopening the application for faster performance Change when these notifications appear Specifically AVG Advisor monitors the following e The state of any currently opened web browser Web browsers may overload the memory especially if multiple tabs or windows have been opened for some time and consume too much of system resources i e slowing down your computer In such situation restarting the web browser usually helps Running Peer To Peer connections After using the P2P protocol for sharing files the connection can sometimes remain active using up certain amount of your bandwidth As a result you can see web browsing slowdown e Unknown network with a familiar name This usually only applies to users who connect to various networks typically with portable computers If a new unknown network has the same name as a well known frequently used network e g Home or MyWifi confusion can AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava occur and you can accidentally connect to a completely unknown and potentially unsafe network AVG Advisor can prevent this by warning you that the known name actually represents a new
204. want to improve my security by participating in Product Improvement Program in accordance with Privacy Policy AVG will not store any personally identifiable information and will not contact you in any way Product Improvement Program and Privacy Policy Here you can decide whether you want to participate in the Product Improvement Program for details see the chapter AVG Advanced Settings Product Improvement Program that collects anonymous information on detected threats in order to increase the overall Internet security level All data are treated as confidential and in compliance with AVG Privacy Policy click the Privacy Policy link to get redirected to AVG website http www avg com where you can find the the full wording of AVG Privacy Policy If you agree please keep the option checked the option is confirmed by default To finalize the installation process press the Finish button AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava 4 After Installation 4 1 Product registration Having finished the AVG Anti Virus 2012 installation please register you product online on the AVG website http www avg com After the registration you will be able to gain full access to your AVG user account the AVG Update newsletter and other services provided exclusively for registered users The easiest way to register is directly from the AVG Anti Virus 2012 user interface
205. ways available e Heal this button only appears if the detected infection can be healed Then it removes it from the file and restores the file to the original state If the file itself is a virus use this function to delete it i e removed to the Virus Vault e Move to Vault Recommended the virus will be moved to the Virus Vault e Go to file this option redirects you to the exact location of the suspicious object opens new Windows Explorer window e Ignore the threat we strictly recommend NOT using this option unless you have a very good reason to do so Note It may happen that the size of the detected object exceeds the free space limit in the Virus Vault If so a warning message pops up informing you about the issue as you try to move the infected object to the Virus Vault However the Virus Vault size can be modified It is defined as an adjustable percentage of the real size of your hard disk To increase the size of your Virus Vault go to the Virus Vault dialog within the AVG Advanced Settings via the Limit Virus Vault size option In the bottom section of the dialog you can find the Show details link click it to open a pop up window with detailed information on the process running while the infection was detected and the process identification AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE AVG Resident Shield detections overview The entire overview of all
206. when upgrading to a new AVG product e Register now connects to the registration page of the AVG website http www avg com Please fill in your registration data only customers who register their AVG product can receive free technical support Note If using the trial version of AVG Anti Virus 2012 the latter two items appear as Buy now and Activate allowing you to buy the full version of the program right away For AVG Anti Virus 2012 installed with a sales number the items display as Register and Activate e About AVG opens the AVG Information dialog with four tabs providing data on your purchased license and accessible support product and program information and the full wording of the license agreement 5 1 6 Support The Support link opens a new AVG Information dialog with all types of information you might need when trying to find help The dialog includes basic data on your installed AVG program program database version license details and a list of quick support links The AVG Information dialog is divided into four tabs The License and Support tab provides information on the product name type of licence and number of seats the license number and the expiration date AVG Anti Virus License and Support Product Information Program License Agreement License information Bought a new license Product Name AVG Anti Virus 2012 Full 1 seat License Number AM36D 37DDA OB4XR QSNC4 28WU7
207. wnloaded but not yet activated What is spyware Spyware is usually defined as a type of malware i e software that gathers information from a user s computer without the user s knowledge or consent Some spyware applications may also be installed on purpose and often contain advertisements window pop ups or different types of unpleasant software Currently the most common source of infection is websites with potentially dangerous content Other methods of transmission such as via e mail or transmission by worms and viruses are also prevalent The most important protection is to use an always on background scanner Anti Spyware which works like a resident shield and scans your applications in the background as you run them 6 1 4 Anti Virus Interface The Anti Virus component s interface provides brief information on the component s functionality information on the component s current status Active and basic configuration options for the component AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved File Components History Tools Help AVG H ty features are working correctly and are up to date Anti Virus ji Overview Anti Virus Anti Vi Anti Virus detects viruses spyware worms trojans unwanted executable files or libraries within your systems including protection JF from malicious adware Scan now Last scan 4 11 12 5 21 PM Scan options Active Up
208. y generated part of the certification No virus found in this message should be displayed Note Please bear in mind that only the default text wil be displayed in the requested language and your customized text wil not be translated automatically AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Sounds Attachment filter Temporarily disable AVG protectiol Remove attachments incoming e mails only Anti Virus Remove all executable files 2 4 E mail Protection Remove all documents 2 45 E mail Scanner Certification S E Servers amp k POPS HKE SMTP fe map LinkScanner a Scans I Schedules F Update Anti Rootkit dentity Protection Potentially Unwanted Programs f virus vault Product Improvement Program Ignore error status Advisor Known Networks Remove files with these comma separated extensions PG The Attachment filter dialog allows you to set up parameters for e mail message attachment scanning By default the Remove attachments option is switched off If you decide to activate it all e mail message attachments detected as infected or potentially dangerous will be removed automatically If you want to define specific types of attachments that should be removed select the respective option e Remove all executable files all exe files will be deleted e Remove all documents all doc docx xIs
209. y icon signalization The Online Shield dialog offers the following options e Enable Online Shield on by default activate deactivate the entire Online Shield service For further advanced settings of Online Shield please continue to the subsequent dialog called Web Protection Enable AVG Accelerator on by default activate deactivate the AVG Accelerator service that allows smoother online video playback and makes additional downloads easier Threat notification mode In the bottom section of the dialog select the method by which you wish to be informed about a potential detected threat via standard pop up dialog via tray balloon notification or via tray icon info AVG Anti Virus 2012 012 Copyright AVG Technologies CZ s r o All rights reserved Appearance 5 Sounds Web Protection Temporarily disable AVG protectiol check archives RUE Report Potentially Unwanted Programs and Spyware threats E mail Protection 3 E LinkScanner Report enhanced set of Potentially Unwanted Programs E LinkScanner settings v Use heuristic analysis 5 5 Online Shield Enable thorough scanning Expert Settings Maximum part size of a file to be scanned H scans g 200 KB m l Schedules 5 Update Exclude host IP domain enter each entry on a new line Anti Rootkit dentity Protection Potentially Unwanted Programs Virus Vault Product Improvement Program gnore
210. y while you are logged in Examples of Social buttons include Facebook Social Plugins Twitter Button Google 1 Ad Networks some blocked by default Services that collect or share data about your online activity on multiple sites either directly or indirectly to offer you personalized Ads unlike of content based Ads This is determined based on the privacy policy of each Ad network as available on their website Some ad networks are blocked by default Note Depending on what services are running in the background of the website some of the three above described sections might not appear in the AVG Do Not Track dialog The dialog also contains two hyperlinks AVG Anti Virus 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved AVG e What is tracking click this link in the upper section of the dialog to get redirected to the dedicated webpage providing detailed explanation on the tracking principles and description of specific tracking types e Settings click this link in the bottom section of the dialog to get redirected to the dedicated webpage where you can set the specific configuration of various AVG Do Not Track parameters see the AVG Do Not Track settings chapter for detailed information 9 2 Information on tracking processes The list of detected data collection services provides just the name of the specific service To make a conversant decision about whether the respective service should be
211. you suspect an infection has penetrated your computer or based on a scheduled plan It is highly recommended that you run the scans based on a schedule this way you can make sure your computer is protected from any possibility of getting infected and you will not have to worry about if and when to launch the scan You should launch the Whole Computer scan regularly at least once a week However if possible launch the scan of your entire computer daily as set up in the scan schedule default configuration If the computer is always on then you can schedule scans out of working hours If the computer is sometimes switched off then schedule scans to occur on computer start up when the task has been missed To create new scan schedules see the AVG scanning interface and find the bottom section called Schedule scans History Tools Help a working correctly and are up to date Anti Virus Overview Scan for threats Scan now Whole computer scan Last scan 4 11 12 5 23 PM Click here to start this scan ut for Whole computer scan Scan options Scan specific files or folders Update now Click here to start this scan Last update 4 11 12 5 17 PM Change scan settings for Scan specific files or folders Schedule scans Manage Scheduled Scans Click here to manage scheduled scans My Apps Scan history View Virus Vault Show notification Schedule scans Click the graphical icon within t

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