Use & Care Guide
Contents
1. Le present appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autoris e aux deux conditions suivantes 1 Pappareil ne doit pas produire de brouillage et 2 Putilisateur de l appareil doit accepter tout brouillage radio lectrique subi m me si le brouillage est susceptible d en compromettre le fonctionnement Conform ment a la r glementation d Industrie Canada le pr sent metteur radio peut fonctionner avec une antenne d un type et d un gain maximal ou inf rieur approuv pour emetteur par Industrie Canada Dans le but de r duire les risques de brouillage radio lectrique a l intention des autres utilisateurs il faut choisir le type d antenne et son gain de sorte que la puissance isotrope rayonn e quivalente p i r e ne d passe pas l intensit n cessaire a l tablissement d une communication satisfaisante Le pr sent metteur radio IC 10248A XPWG3 a t approuv par Industrie Canada pour fonctionner avec les types d antenne num r s ci dessous et ayant un gain admissible maximal et l imp dance requise pour chaque type d antenne Les types d antenne non inclus dans cette liste ou dont le gain est sup rieur au gain maximal indique sont strictement interdits pour l exploitation de l metteur L imp dance Gain admissible maximal d antenne dBi requise OHM Pour satisfaire aux exigences de la FCC et IC d exposition a2. HE detergent manufacturer s instructions regarding the amount of HE detergent to use Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer which in turn may result in undesirable odor Use warm and hot wash water settings sometimes not exclusively cold water washes because they do a better job of controlling the rate at which soils and detergent accumulate Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor causing residue Cleaning Your Top Loading Washer Read these instructions completely before beginning the routine cleaning processes recommended below This Washer Maintenance Procedure should be performed at a minimum once per month or every 30 wash cycles whichever occurs sooner to control the rate at which soils and detergent may otherwise accumulate in your washer Cleaning the Inside of the Washer To keep your washer odor free follow the usage instructions provided above and use this recommended monthly cleaning procedure Clean Washer Cycle This washer has a special cycle that uses higher water volumes in combination with affresh Washer Cleaner or liquid chlorine bleach to clean the inside of the washer Begin procedure 1 affresh Washer Cleaner Cycle Procedure Recommended for Best Performance Open the washer lid and remove any clothing or items Pla
3. The Remote Start status indicator 6 and the indicator above the Start Pause button 3 will begin blinking Touch and hold START PAUSE to set the mode The indicator above Start Pause will go out and the Remote Start indicator will be solidly lit NOTE Any interaction with the washer once a Remote Start has been set will cause the mode to cancel See Using Your Washer Smart Operation for details CONNECTIVITY STATUS INDICATORS gt Remote Start Wi Fi Smart Delay SMART GRID STATUS INDICATORS A Blue The BLUE indicator will be lit during times of OFF PEAK energy demand Wash cycles will begin without delay upon touch and hold of the Start Pause button Amber The AMBER indicator will be lit during times of PEAK energy demand The washer will go into Smart Delay mode upon touch and hold of the Start Pause button and the Smart Delay indicator 6 will illuminate When energy demand returns to OFF PEAK levels the AMBER indicator and Smart Delay indicator will go out the BLUE indicator will illuminate and the wash cycle will begin If Whirlpool app service is momentarily unavailable the Smart Grid status indicators will be OFF Touching Connect will cause the BLUE indicator to blink for 2 seconds and then stay OFF OPTIONS You may add or remove options for each cycle Not all options can be used with all cycles and some are preset to work with certain cycles SOIL LEVEL Soil Level wash time
4. gt O Whirlpool cabrio Use amp Care Guide Smart Top Loading High Efficiency Low Water Washer Ah Para obtener acceso al Manual de uso y cuidado en espa ol o para obtener informaci n adicional acerca de su producto visite www whirlpool com Get the app and connect instructions terms of use and privacy policy at www whirlpool com connect If you have any problems or questions call Whirlpool Corporation Connected Appliances at 1 866 333 4591 Designed to use only HE High Efficiency detergents cert ENERGY STAR W10722869A W10722870A SP Table of Contents Wasner Safe ceca 3 Washer Overview Connectivity Features 0000 nena n nn nn nnna Wash Performance Features 200 0000 5 CONTO Panel iii 7 Connectivity Setup E o 9 ENCISO GS od 11 Using Your Washer BASIC ODeratON ass 12 Smart Opera TO Nasa a a a a in 16 Washer Maintenance 2200000sssss narra cnn nn narran nnnrnn ana nenrnnnrnnananana 17 Troubleshooting ODN CUNY A Pe 19 NECIO o O a 20 Connected Appliance Regulatory Notices FCC and IC Compliance oococononononononononononononanononnrnrnrncnnnenn nana ne nena nn nana n anna rra nan nnnnnnnnnanan 25 Open Source License Usage 26 WAV sasssa a iccdas 217 Assistance Or Service 00000 0 Back Cover Washer Safety Your safety and the safety of others are very important We have provided many important safety messages in this manual and on your appliance Alw
5. hoses freezing can damage washer If storing or moving during freezing weather winterize your washer To winterize washer Shut off both water faucets disconnect and drain water inlet hoses Put 1 qt 1 L of R V type antifreeze in basket and run washer on RINSE amp SPIN cycle for about 30 seconds to mix antifreeze and remaining water Unplug washer or disconnect power 18 TRANSPORTING YOUR WASHER Shut off both water faucets Disconnect and drain water inlet hoses If washer will be moved during freezing weather follow WINTER STORAGE CARE directions before moving Disconnect drain from drain system Unplug power cord Place inlet hoses inside washer basket Drape power cord and drain hose over the console and secure with masking tape Place foam packing ring from original shipping materials back inside washer If you do not have packing ring place heavy blankets or towels into basket opening Close lid and place tape over lid and down front of washer Keep lid taped until washer is placed in new location Transport washer in the upright position AWARNING y Electrical Shock Hazard Plug into a grounded 3 prong outlet Do not remove ground prong Do not use an adapter Do not use an extension cord Failure to follow these instructions can result in death fire or electrical shock REINSTALLING USING WASHER AGAIN To reinstall washer after non use vacation winter storage o
6. or High Efficiency Low water washing creates excessive sudsing with a regular non HE detergent Using regular detergent will likely result in longer cycle times and reduced rinsing performance It may also result in component failures and noticeable mold or mildew HE detergents are made to produce the right amount of suds for the best performance Follow the manufacturer s instructions to determine the amount of detergent to use and do not go over the Max line See Using Laundry Product Dispensers for more information Use only High Efficiency HE detergent Improved Cleaning Low water cleaning means concentrated cleaning Rather than diluting detergent as done in an agitator style washer this washer delivers the detergent directly to the soils This low water wash also allows the clothing to move in a more effective way to remove soils Normal Sounds You Can Expect At different stages of the wash cycle you may hear sounds and noises that are different from those of your previous washer For example you may hear a clicking and hum at the beginning of the cycle as the lid lock goes through a self test There will be different kinds of humming and whirring sounds as the washplate moves the load and as the basket is slowing down to stop And sometimes you may hear nothing at all as the washer determines the correct water level for your load or allows time for clothes to soak Dispensers Liquid fabric softener
7. Download amp Go Hold 3 Sec Remote Start Download amp Go Remote Start mode allows you to start your washer remotely from the Whirlpool app The Download amp Go option lets you select and send a After preparing your laundry load and selecting your cycle Specialty Cycle or My Cycle from the Whirlpool app directly to settings touch and hold the DOWNLOAD amp GO button for your washer The indicator above Download amp Go will illuminate 3 seconds The Remote Start status indicator P and the Touch DOWNLOAD amp GO to select the cycle The Time Status indicator above the Start Pause button will begin blinking display will show the estimated cycle time Touch and hold the Touch and hold START PAUSE to set the mode The indicator START PAUSE button for 3 seconds as in Step 11 to start the above Start Pause will go out and the Remote Start indicator wash cycle or continue to set the washer for Remote Start will be solidly lit HELPFUL TIP The cycle will be remembered for future use When a Remote Start command is received from the app until a different cycle is downloaded to the washer the washer will start the cycle causing the indicator above NOTE If the Download amp Go button is touched without a Start Pause to be lit indicating running state The Remote cycle ready for selection with the indicator not lit you will Start indicator will remain lit hear an Invalid Keypress sound if key activation sounds
8. authorized Whirlpool Service Providers Direct all requests for warranty service to https www whirlpool com product_help Whirlpool Customer eXperience Center Call 1 866 333 4591 ONE YEAR LIMITED WARRANTY WHAT IS COVERED WHAT IS NOT COVERED For one year from the date of purchase 1 Commercial non residential multiple family use or use inconsistent with published user when this major appliance is installed operator or installation instructions operated and maintained according 2 In home instruction on how to use your product to instructions attached to or furnished 3 Service to correct improper product maintenance or installation installation not in with the product Whirlpool Corporation accordance with electrical or plumbing codes or correction of household electrical or hereafter Whirlpool will pay for plumbing i e house wiring fuses or water inlet hoses Factory Specified Replacement Parts 4 Consumable parts i e light bulbs batteries air or water filters preservation solutions and repair labor to correct defects etc in materials or workmanship that existed 5 Defects or damage caused by the use of non genuine Whirlpool parts or accessories when this major appliance was purchased 6 Conversion of your product from natural gas or L P gas or reversal of appliance doors or at its sole discretion replace the product 7 Damage from accident misuse abuse fire floods acts of God or use with products not
9. avoid dye transfer Odors Monthly maintenance not done as Run the Clean Washer cycle after every 30 washes See Washer recommended Care in Washer Maintenance Unload washer as soon as cycle is complete Not using HE detergent or using too Use only HE detergent Be sure to measure correctly AMA oka Oe Always follow the detergent directions See Washer Care section Fabric Damage Sharp items were in pockets during Empty pockets zip zippers and snap or hook fasteners before wash cycle washing to avoid snags and tears Strings and straps could have Tie all strings and straps before starting wash load tangled Items may have been damaged Mend rips and broken threads in seams before washing before washing Fabric damage can occur if the load Load items in loose heaps evenly around washplate is tightly packed l Load items should move freely during wash to avoid damage Use cycle designed for the fabrics being washed Add only 1 or 2 additional items after washer has started Garment care instructions may not Always read and follow garment manufacturer s care label have been followed instructions See the Cycle Guide to match your load with the best cycle Liquid chlorine bleach may have Do not pour liquid chlorine bleach directly onto load Wipe up been added incorrectly bleach spills Undiluted bleach will damage fabrics Do not use more than recommended by manufacturer Do not place load items on to
10. can set stains into fabric Treat stains promptly Close zippers fasten hooks tie strings and sashes Remove non washable trim and ornaments e Mend rips and tears to avoid further damage to items during washing Helpful Tips e For best performance use HE liquid detergent when washing bulky items e When washing water proof or water resistant items load evenly Use mesh bags to help avoid tangling when washing delicate or small items Turn knits inside out to avoid pilling Separate lint takers from lint givers Synthetics Knits and corduroy fabrics will pick up lint from towels rugs and chenille fabrics NOTE Always read and follow fabric care label instructions to avoid damage to your items IMPORTANT Items need to move freely for best cleaning and to reduce wrinkling and tangling For best performance load items in loose heaps evenly around the washplate Try mixing different sized items to reduce tangling 12 Using Laundry Product Dispensers NOTE Do not add single dose laundry packets color safe bleach or fabric softener crystals to dispensers They will not dispense correctly Add to the basket prior to adding laundry 4 Add HE detergent HE removable detergent tray H pe L 19 2 put Add a measured amount of HE detergent into detergent tray This tray holds 3 oz 89 mL If adding powder HE detergent remove inside tray Do not overfill tray adding too much detergent may caus
11. dispenser Pour measured liquid fabric softener into the liquid fabric softener dispenser if desired It will dispense automatically at the optimum time e Use only liquid fabric softener in this dispenser High Efficiency HE detergent dispenser Add liquid or powdered HE detergent product to this dispenser for your main wash cycle Remove tray if using powder detergent IMPORTANT Make sure tray is in drawer when using liquid detergent and removed when using powder detergent and do not go over the Max line Use only High Efficiency HE detergent NOTE Follow the manufacturer s instructions to determine the amount of detergent to use TimedOxi dispenser This dispenser holds up to 3 4 cup 180 mL Oxi booster or other laundry booster such as powdered or liquid color safe bleach Laundry boosters are automatically dispensed at the proper time during the wash cycle Be sure to select Oxi from the Deep Clean options to ensure proper dispensing NOTE Fill dispenser with only Oxi Do not mix with bleach Liquid chlorine bleach dispenser The bleach will be automatically diluted and dispensed at the optimum time during the wash cycle This dispenser cannot dilute powdered bleach NOTE Fill dispenser with liquid bleach only Washer Overview Control Panel WHATTO WASH HOWTO WASH e Mixed Add Garment e Cold e ColorLast e Casuals e Whites Delicates e e Mixed Casuals Whites e
12. have the app and a user account please skip ahead to Register your washer in your user account 3 Download app Register your washer in your user account SET UP O From your mobile device smartphone or tablet go to www whirlpool com connect and follow the instructions to download and install the Whirlpool app 4 Account setup Registering your washer in your account is a necessary step in order for you to take full advantage of the Smart Features When prompted by the app enter the Smart Appliance Identification Number SAID case sensitive which can be found on a sticker SET UP under the washer lid My Smart Appliance ID is O a SS Once installed tap the Whirlpool app icon to run the app You will be guided through the steps to set up a user account NOTES The app will make sure to get the necessary personal and home e Once you ve connected your washer to your home Wi Fi information as well as information about your energy company network it will remain linked even if the power goes out you move the appliance or if you put it in storage for a while e lf you replace your wireless router or get a different Smart Washer you will need to repeat this connectivity setup process Subject to terms of use and privacy policy at www whirlpool com connect 10 Cycle Guide The Whirlpool Cabrio washer has a unique user interface to help you select the best cycle you need for your load
13. is preset for each wash cycle As you touch the Soil Level pad the cycle time minutes will increase or decrease in the Time Status display and END BEEP Touch this button to turn the signal indicating the end of a wash cycle to low medium high or off NOTE You may also adjust the tones that sound when a feature setting or option is touched Touch and hold END BEEP for about 3 seconds to turn key activation sounds to low medium high or off DEEP CLEAN Oxi Select the Oxi option so that it is added to the load at the correct time Steam The Steam Clean option adds additional soak and wash time to many cycles to help remove tough stains as well as a steam boost for added cleaning power Steam Clean uses a heater within the washer to maintain the selected temperature setting throughout the wash period Steam Clean may be selected as an option with other cycles UTILITY TOOLS Clean Washer Use this every 30 washes to keep the inside of your washer fresh and clean This cycle uses a higher water level Use with affresh Washer Cleaner tablet or liquid chlorine bleach to thoroughly clean the inside of your washer This cycle should not be interrupted See Washer Care IMPORTANT Do not place garments or other items in the washer during the Clean Washer cycle Use this cycle with an empty wash tub Rinse Spin Combines a rinse and high speed spin for loads requiring an additional rinse cycle Also use for loads
14. list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 The name of the author may not be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE AUTHOR AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The following statements refer to those portions of the software copyrighted by Marvell International Ltd Copyright c Marvell International Ltd All rights reserved DISCLAIMER THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WA
15. o e o o o o o o o ge Soil Level Temperature Spin Speed Once you select a cycle the default modifiers or the previously set modifiers for that cycle will be lit Touch the cycle settings buttons to change the Soil Level Spin Speed and Temperature if desired Not all settings are available with all cycles NOTE Always read and follow fabric care label instructions to avoid damage to your items If not sure which temperature to use refer to the chart below or select a cooler temperature Temperature suggestions Cold Hot 0 0 O O O _ Light soils Moderate soils Heavy Soils Colors that Bright colors Whites bleed or fade Pastels NOTE Even for cold wash settings some warm water may be added to the washer to maintain a minimum temperature 10 Select cycle options e Oxi e Clean Washer 0 e Steam e Rinse amp Spin End Beep Deep Clean Utility Tools Extra Rinse Presoak Select any other cycle options you may wish to add if not previously set Some cycles will automatically add certain options such as Extra Rinse These may be turned off if desired NOTE Not all options are available with all cycles Touch control panel to select any other options 11 Touch and hold START PAUSE button to begin cycle Hold to Start Touch and hold the START PAUSE button for 3 seconds to start the wash cycle When the cycle has finished the end beep will sound if set The Whirlpool app will send a
16. that require rinsing only If you want a Drain amp Spin select RINSE amp SPIN and then deselect EXTRA RINSE EXTRA RINSE This option can be used to automatically add a second rinse to most cycles PRESOAK Use this option to add an extra soak period to any cycle to help loosen tough stains The washer will fill and then pause to soak and then begin the selected cycle a different wash time will appear Select the most suitable setting for your load For heavily soiled items select Heavy Soil Level for more wash time For lightly soiled items select Light Soil Level for less wash time Lighter soil level setting will help reduce tangling and wrinkling SPIN SPEED This washer automatically selects the spin speed based on the cycle selected The preset speeds can be changed Not all spin speeds are available with all cycles e Faster spin speeds mean shorter dry times but may increase wrinkling in your load e Slower spin speeds mean less wrinkling but will leave your load more damp O LID The Lid Lock indicator Lia lights up when the lid is locked and cannot be opened If you need to open the lid Hold to Start touch START PAUSE The lid will unlock once the washer movement 6 Lid has stopped This may take several O Lid minutes if the load was spinning at high speed It will be flashing during any unlocking process Touch and hold START PAUSE again to restart the cycle CYCLE MODIFIERS When you se
17. Clean Washer e Steam e Rinse amp Spin Connect Connect Download amp Go EndBeep DeepClean Utility Tools amp Go EndBeep Deep Clean Utility Tools Hold 3 Sec Remote Start WI FI PROTECTED SETUP WPS 0 Connect HOME WIRELESS ROUTER Add Garment Press the WPS button on the router An indicator light will begin blinking HELPFUL TIP The WPS function on your router is active for 2 minutes Complete the next step within that timeframe or you will need to reinitiate WPS Touch the POWER button A to turn on the washer then touch the CONNECT button B The Wi Fi status indicator C on the washer control panel will blink slowly while your washer and router attempt to connect The Time Status display D will show a sensing animation This can take up to 2 minutes If the connection is successful the Wi Fi status indicator will come on and remain lit If Your Washer Doesn t Connect If your washer and router fail to connect after 2 minutes the Wi Fi status indicator C will blink rapidly for 2 seconds and then turn off Refer to the Troubleshooting Connectivity section of this Use amp Care Guide check any connection instructions for your specific router and refer to alternate instructions at www whirlpool com connect Connectivity Setup cont NOTE If this is your first Smart Appliance you will need to download the Whirlpool app and create an online user account If you already
18. Clothes Clean Notification if set See Using Your Washer Smart Operation on page 16 Unlocking the lid to add items If you need to open the lid to add 1 or 2 missed items Touch the START PAUSE button to pause the washer the lid will unlock once the washer movement has stopped This may take several minutes if the load was spinning at high speed Then close the lid and touch and hold the START PAUSE button again to restart the cycle IMPORTANT If the lid is left open for more than 10 minutes the water will pump out and F8E6 error code will appear on the display 12 Remove garments promptly after cycle is finished Promptly remove items when cycle is done to avoid odor reduce wrinkling and avoid rusting of metal hooks zippers and snaps If you will be unable to remove the load promptly you may remotely activate the Load Fresh option from the Whirlpool app See Using Your Washer Smart Operation on page 16 NOTE A small amount of water may remain in the dispensers after the wash cycle is complete This is normal 15 Using Your Washer Smart Operation NOTE You must have successfully completed the Connectivity Setup section on pages 9 and 10 for the following features to function Verify that the Wi Fi status indicator is illuminated Check the Whirlpool app for additional washer features including Delay Start Download a Specialty Cycle Set a Remote Start or My Cycle
19. Delicates Bulky Sheets e Normal e Quick e Deep Water Hold to Start e 6 Lid a Deep Clean Utility Tools Temperature Temperature Selleval Spinspeed Btianinme Presea Level Spin Speed Extra Rinse Presoak steam he e e Connect Connect Download amp Go EndBeep DeepClean UtilityTools amp Go End Beep Hold 3 Sec Remote Start Noms NOTE The control panel features a sensitive surface that responds to a light touch of your finger To ensure your selections are registered touch the control panel with your fingertip not your fingernail When selecting a setting or option simply touch its name until the desired section is illuminated e Oxi e Clean Washer Cold Hot Light Heavy None High o o o o o o o o o o o o e e Steam e Rinse amp Spin O POWER BUTTON Touch to turn the washer ON Touching once while the washer is on will cancel the current cycle and turn the washer OFF WHAT TO WASH HOW TO WASH First select a setting from the What to Wash menu and then select a setting from the How to Wash menu to get the best combination cycle available for the type of items you are going to wash See Cycle Guide for cycle details START PAUSE BUTTON Touch and hold the START PAUSE button to begin the selected cycle touch again to pause a cycle The light above the Start Pause button will be solidly lit in any running states lt turns off at the end of a cycle It will flash when in a paused stat
20. Guide and Using Your Washer Noises For normal operating sounds go to www whirlpool com product help Clicking or metallic Objects may be caught in washer Empty pockets before washing Loose items such as coins noises drain system could fall between basket and tub or may block pump It may be necessary to call for service to remove items It is normal to hear metal items on clothing such as metal snaps buckles or zippers touch against the stainless steel basket Gurgling or humming Washer may be draining water It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as final amounts of water are removed during the spin drain cycles Humming Load sensing may be occurring You may hear the hum of the sensing spins after you have started the washer This is normal Whirring Basket may be slowing down You may hear the whirring sound of the basket slowing down This is normal Water Leaks Check the following for Washer not level Water may splash off basket if washer is not level A recio Fill hoses not attached tightly Tighten fill hose connection Fill hose washers Make sure all four fill hose flat washers are properly seated Drain hose connection Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub Do not place tape over drain opening Check household plumbing for leaks Water can back up out of a clogged sink or drainp
21. HELPFUL TIP Make sure that your washer remains closed and are turned on the cycle is not adjusted until you start the cycle Any interaction with the washer itself after a Remote Start has been set will cancel the Remote Start If the washer needs to be paused to add garments the Remote Start will need to be reinitiated NOTE If no Wi Fi connection is available the Remote Start will not be set The Wi Fi indicator F will blink for 2 seconds then go out If the washer is Wi Fi connected but the Whirlpool app service is temporarily unavailable Remote Start can be set IMPORTANT When using Remote Start to delay a cycle use only liquid HE detergent in the detergent dispenser and liquid Oxi or liquid color safe bleach in the TimedOxi dispenser Powdered detergents and laundry boosters may absorb moisture from a previous cycle and clump before the wash cycle begins 16 Washer Maintenance WATER INLET HOSES Replace inlet hoses after 5 years of use to reduce the risk of hose failure Periodically inspect and replace inlet hoses if bulges kinks cuts wear or leaks are found When replacing your inlet hoses mark the date of replacement on the label with a permanent marker NOTE This washer does not include inlet hoses See the Installation Instructions for more information WASHER CARE Recommendations to Help Keep Your Washer Clean and Performing at its Best 1 Always use High Efficiency HE detergents and follow the
22. In the event of product replacement your approved by Whirlpool appliance will be warranted by the remaining 8 Repairs to parts or systems to correct product damage or defects caused by term of the original unit s warranty period unauthorized service alteration or modification of the appliance 9 Cosmetic damage including scratches dents chips and other damage to appliance o T OE finishes unless such damage results from defects in materials and workmanship and is reported to Whirlpool within 30 days Sica id EE Ss 10 Discoloration rust or oxidation of surfaces resulting from caustic or corrosive assa environments including but not limited to high salt concentrations high moisture or p y p 9 humidity or exposure to chemicals E do lara ll 11 Pick up or delivery This product is intended for in home repair y 12 Travel or transportation expenses for service In remote locations where an authorized applies only when the major appliance Whirlpool servicer is not available S USEC IM ine COUNTY IA WNION IE Was 13 Removal or reinstallation of inaccessible appliances or built in fixtures i e trim purchased This limited warranty is effective from the date of original consumer purchase Proof of original purchase date y l l 14 is required to obtain service under this limited warranty decorative panels flooring cabinetry islands countertops drywall etc that interfere with servicing removal or replacement of the pr
23. RRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE ATTACH YOUR RECEIPT HERE PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE WH RLPOO Le Please have the following information available when you call the Customer eXperience Center CO N N ECTE D LAU N D RY Name address and telephone number Model number and serial number LI M ITE D WAR RAN TY m A clear detailed description of the problem Proof of purchase including dealer or retailer name and address IF YOU NEED SERVICE 1 Before contacting us to arrange service please determine whether your product requires repair Some questions can be addressed without service Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide scan the QR code on the right to access additional resources or visit https www whirlpool com product_help All warranty service is provided exclusively by our
24. The What to Wash How to Wash layout guides you to the optimal cycle in two easy steps First determine what items are in the load that you are trying to wash Use that to guide your What to Wash selection Then determine how you want the washer to wash them and select the appropriate How to Wash selection See chart below for more details See Washer Overview Connectivity Features and Using Your Washer Smart Operation to learn about downloading and using additional wash cycles from your Whirlpool app For best fabric care choose the cycle that How do you want to wash best fits the load being washed A How to Wash Cycle Selection R Recommended Cycle Ad a a Alternate Cycle Normal _ Quick _ Deep Water ColorLast Blank Cycle is available but not optimal e Powerful Soil Fast e Saving Water e with Extra Water Protecting my colors Removal amp Energy e Conventional e Protecting my fabrics e Regular e Cold Wash Style More Water Gentle cleaning Performance Wear Jeans O R a a a O Pajamas What do you What to Wash want to wash Cycle Selection Towels Shirts Business Casual O R a a Dress Shirts Pants O R a a a a Casuals Linens No lron Fabrics Baby Clothes OR Ya Socks Undergarments i Shirts O R O R O R O R O R O R O R Bras O R Handwash Fabrics O R Lingerie Deli
25. and washer registration instructions ASES an Verify that the washer is paired with your account in the app Verify correct e mail address mobile number and notification preferences 19 Troubleshooting Washer Operation First try the solutions suggested here or visit our website at www whirlpool com product_help If you experience Possible Causes Vibration or Off Balance Vibration rocking or Feet may not be in contact with the walking floor and locked Washer may not be level Front and rear feet must be in firm contact with floor and washer must be level to operate properly Check floor for flexing or sagging If flooring is uneven a 3 4 19 mm piece of plywood under your washer will reduce sound See Level the Washer in the Installation Instructions Vibration during spinning Load could be unbalanced or washer stopped Load items in loose heaps evenly around the washplate Adding wet items to washer or adding more water to basket could unbalance washer Avoid washing single items Balance a single item such as a rug or jeans jacket with a few extra items Redistribute the load close the lid and touch and hold START PAUSE Use Bulky Sheets Deep Water Wash cycle for oversized non absorbent items such as comforters or poly filled jackets Other items are not appropriate for Bulky Sheets Normal cycle See Cycle Guide Item or load not suitable for selected cycle See Cycle
26. ation is subject to the following two conditions 1 This device may not cause interference 2 This device must accept any interference including interference that may cause undesired operation of the device Under Industry Canada regulations this radio transmitter may only operate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that necessary for successful communication This radio transmitter IC 10248A XPWG3 has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated Antenna types not included in this list having a gain greater than the maximum gain indicated for that type are strictly prohibited for use with this device Maximum Permissible Antenna Required Type Antenna Gain dBi Impedance OHM Slot 1 76 50 To comply with FCC and Industry Canada RF radiation exposure limits for general population the antenna s used for this transmitter must be installed such that a minimum separation distance of 20 cm is maintained between the radiator antenna and all persons at all times and must not be co located or operating in conjunction with any other antenna or transmitter
27. ays read and obey all safety messages This is the safety alert symbol This symbol alerts you to potential hazards that can kill or hurt you and others All safety messages will follow the safety alert symbol and either the word DANGER or WARNING These words mean You can be killed or seriously injured if you don t A DAN G E R immediately follow instructions A W AR N j N G r A a AS al seriously injured if you don t All safety messages will tell you what the potential hazard is tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of fire electric shock or injury to persons when using the washer follow basic precautions including the following m Read all instructions before using the washer m Do not allow children to play on or in the washer Close supervision of children is necessary when the washer is used m Do not wash articles that have been previously cleaned near children in washed in soaked in or spotted with gasoline dry cleaning solvents other flammable or explosive m Before the washer is removed from service or discarded substances as they give off vapors that could ignite or remove the door or lid explode m Do not reach into the washer if the drum tub or agitator is m Do not add gasoline dry cleaning solvents or other moving flammable or explosive substances to the was
28. cates O R Machine Wash Silks O R O R a O R a O R O R Blankets Machine Wash Curtains amp Mats S S S 2 5 D L Q E 13 315 o I B S 5 o 2 218 3 a 9 j 15 E T ollz n 3 Q T 5 3 2 D gt D 7 0 olo D O po O D 3 2 O o glo s 3 w SS a lo O A O D pa 09 Using Your Washer Basic Operation AWARNING AWARNING y Pile nazar Electrical Shock Hazard Never place items in the washer that are dampened Plua int ded 3 tlet with gasoline or other flammable fluids PSE OEE RAE No washer can completely remove oil Be NO Bra move grona prong Do not use an adapter Do not dry anything that has ever had any type of oil on it including cooking oils Do not use an extension cord Doing so can result in death explosion or fire Failure to follow these instructions can result in death fire or electrical shock 2 Add laundry products 2 SS e Empty pockets Loose change buttons or any small Single dose laundry packet color safe bleach or fabric object can pass under the washplate and become softener crystals can be added to the basket prior to trapped causing unexpected sounds adding laundry e Sort items by recommended cycle water temperature NOTE Always follow manufacturer s instructions and colorfastness Separate heavily soiled items from lightly soiled Separate delicate items from sturdy fabrics e Do not dry items if stains remain after washing heat
29. ce an affresh Washer Cleaner tablet in the bottom of the washer basket Do not place an affresh Washer Cleaner tablet in the detergent dispenser Do not add any detergent or other chemical to the washer when following this procedure Close the washer lid Select the CLEAN WASHER cycle Touch and hold the START PAUSE button to begin the cycle The Clean Washer Cycle Operation is described below NOTE For best results do not interrupt cycle If cycle must be interrupted touch POWER After the Clean Washer cycle has stopped run a Rinse amp Spin cycle to rinse cleaner from washer WASHER CARE cont 2 Chlorine Bleach Procedure Alternative a Open the washer lid and remove any clothing or items b Add 1 cup 236 mL of liquid chlorine bleach to the bleach compartment NOTE Use of more liquid chlorine bleach than is recommended above could cause washer damage over time Close the washer lid Do not add any detergent or other chemical to the washer when following this procedure Select the CLEAN WASHER cycle Touch and hold the START PAUSE button to begin the cycle The Clean Washer Cycle Operation is described below NOTE For best results do not interrupt cycle If cycle must be interrupted touch POWER After the Clean Washer cycle has stopped run a Rinse amp Spin cycle to rinse cleaner from washer Description of Clean Washer Cycle Operation 1 This cycle will fill to a water level hig
30. commendations Load off balance Check plumbing for correct drain Check drain hose for proper installation Use drain hose hose installation Drain hose extends form and securely attach to drainpipe or tub Do not tape into standpipe farther than 4 5 over drain opening Lower drain hose if the end is higher than 114 mm 96 2 4 m above the floor Remove any clogs from drain hose See Vibration or Off Balance in Troubleshooting section for more information Not using HE detergent or using too Suds from regular detergent or using too much detergent can much HE detergent slow or stop draining or spinning Use only HE detergent Always measure and follow detergent directions for your load To remove extra suds Select RINSE amp SPIN Do not add detergent Incorrect or wrong wash Check for proper water supply Make sure hot and cold inlet hoses are not reversed or rinse temperatures Both hoses must be attached to both washer and faucet and have both hot and cold water flowing to inlet valve Check that inlet valve screens are not clogged Remove any kinks in hoses Energy saving controlled wash ENERGY STAR qualified washers use cooler wash and rinse temperatures water temperatures than traditional top load washers This includes cooler hot and warm washes Load not rinsed Check for proper water supply Make sure hot and cold inlet hoses are not reversed Both hoses must be attached and have water flowing to t
31. ct the interference by one of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment RF Exposure Information To comply with FCC IC RF exposure requirements for mobile transmitting devices this transmitter should only be used or installed at locations where there is at least 20 cm separation distance between the antenna and all persons To comply with FCC IC RF exposure limits for general population uncontrolled exposure the antenna s used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter Industry Canada IC Compliance Notice This Device complies with Industry Canada License exempt RSS standard s Oper
32. e products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Portions of this software are copyright c Sawtooth Consulting Ltd 2006 2015 All rights reserved Portions of this software are copyright c Arrayent Inc 2015 All rights reserved 26 The following statements refer to those portions of the software copyrighted by Swedish Institute of Computer Science Copyright c 2001 2004 Swedish Institute of Computer Science All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this
33. e detergent to be dispensed into the washer too early and affect performance NOTE Make sure tray is in drawer when using liquid detergent and removed when using powder detergent and do not go over the Max line IMPORTANT Use only High Efficiency detergents The package will be marked HE or High Efficiency Low water washing creates excessive sudsing with a regular non HE detergent Using regular detergent will likely result in longer cycle times and reduced rinsing performance It may also result in component failures and noticeable mold or mildew HE detergents are made to produce the right amount of suds for the best performance Follow the manufacturer s instructions to determine the amount of detergent to use IMPORTANT If using Remote Start to delay a cycle use only liquid HE detergent in the dispenser Powdered detergents may absorb moisture from a previous cycle and clump before the wash cycle begins HELPFUL TIP See Washer Maintenance for information on recommended method of cleaning washer dispenser trays 5 Add liquid chlorine bleach to dispenser q Chlorine Bleach Do not overfill dilute or use more than 1 cup 236 mL Do not use color safe bleach or Oxi products in the same cycle with liquid chlorine bleach 6 Add liquid fabric softener or Oxi to dispenser Fabric softener tray Oxi tray Pour a measured amount of liquid fabric softener or Oxi type boosters into tray always follo
34. e limitations and exclusions may not apply to you This warranty gives you specific legal rights and you also may have other rights that vary from state to state 03 15 27 Assistance or Service Before calling for assistance or service please check Troubleshooting or visit www whirlpool com It may save you the cost of a service call If you still need help follow the instructions below When calling please know the purchase date and the complete model and serial number of your appliance This information will help us to better respond to your request If you need replacement parts or to order accessories We recommend that you use only FSP Factory Specified Parts These parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL appliance To locate FSP replacement parts assistance in your area or accessories Whirlpool Corporation Customer eXperience Center 1 866 333 4591 www whirlpool com connect Our consultants provide assistance with For more assistance Use and maintenance procedures You can write with any questions or concerns at Accessory and repair parts sales Whirlpool Corporation Referrals to local dealers repair parts distributors Customer eXperience Center and service companies Whirlpool designated service 953 Benson Road technicians are trained to fulfill the product warranty Benton Harbor MI 49022 2692 and provide after warranty service an
35. e or when waiting for you to touch Start Pause after setting the washer for Remote Start mode ADD GARMENT When Add Garment is lit you may touch Start Pause to pause the washer Open the lid and add items then touch and hold START PAUSE to start the washer again TIME STATUS DISPLAY The Time Status display shows the time required for the cycle to complete Factors such as load size and water pressure may affect the time shown in the display Tightly packed loads unbalanced loads or excessive suds may cause the washer to adjust the cycle time as well When the cycle is complete the display will show END until the lid is opened CONNECT BUTTON Touch CONNECT during the initial connection of the washer to your home Wi Fi network The Wi Fi status indicator 6 will be lit when the washer is connected to the network See Connectivity Setup section for details If the washer is in a Smart Delay touch CONNECT to override the delay and begin a wash cycle immediately DOWNLOAD amp GO OPTION Set a Specialty Cycle or My Cycle in the Whirlpool app and download it to your washer The light above Download amp Go will illuminate indicating that the cycle has been received Touch DOWNLOAD amp GO to select the cycle for use See Using Your Washer Smart Operation for details Q REMOTE START To start a washer cycle remotely from the Whirlpool app touch and hold DOWNLOAD amp GO for about 3 seconds
36. h water These substances give off vapors that could ignite or explode m Do not install or store the washer where it will be exposed to the weather im m Do not tamper with controls m Under certain conditions hydrogen gas may be produced in a hot water system that has not been used m Do not repair or replace any part of the washer or attempt any for 2 weeks or more HYDROGEN GAS IS servicing unless specifically recommended in this manual or in EXPLOSIVE If the hot water system has not been published user repair instructions that you understand and used for such a period before using the washing have the skills to carry out machine turn on all hot water faucets and let the water m See Electrical Requirements located in the installation flow from each for several minutes This will release instructions for grounding instructions any accumulated hydrogen gas As the gas is flammable do not smoke or use an open flame during this time SAVE THESE INSTRUCTIONS State of California Proposition 65 Warnings WARNING This product contains one or more chemicals known to the State of California to cause cancer WARNING This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm Washer Overview Connectivity Features Wi Fi connectivity allows your Smart Washer to connect to the Internet and interact with the Whirlpool app from your smartphone or mob
37. he Connectivity Setup section on pages 9 and 10 of this Use amp Care Guide and follow the instructions to get connected Check the Whirlpool app frequently for additional information and features Washer Overview Wash Performance Features Cleaning with Less Water Traditional agitator style Low water washer washer The most visible difference in your new washer is the low water washplate wash system The washer automatically adjusts the water level to the load size no water level selector is needed For best performance it is recommended to load items in loose heaps evenly around the washplate As the washer dampens and moves the load the level of the items will settle in the basket This is normal and does not indicate that more items should be added IMPORTANT You will not see a washer basket full of water as with your past agitator style washer It is normal for some of the load to be above the water line Automatic Load Size Sensing Once you start the cycle the lid will lock and the washer will begin the sensing process to determine the correct water level for the load Initially the basket will start to spin prior to adding water this is part of the sensing process and is normal This low water wash method uses less water and energy compared to a traditional agitator style washer Choosing the Right Detergent Use only High Efficiency detergents The package will be marked HE
38. he inlet valve Both hot and cold water faucets must be on Inlet valve screens on washer may be clogged Remove any kinks in the inlet hose Use only HE detergent Be sure to measure correctly Not using HE detergent or using too The suds from regular detergent can cause the washer to much HE detergent operate incorrectly Always measure detergent and follow detergent directions based on load size and soil level Load items in loose heaps evenly around the washplate Use cycle designed for the fabrics being washed Add only 1 or 2 additional items after washer has started Washer may be tightly packed The washer is less efficient at rinsing when load is tightly packed Sand pet hair lint etc Heavy sand pet hair lint and Add an Extra Rinse to the selected cycle on load after washing detergent or bleach residues may require additional rinsing Load is tangling Washer not loaded as recommended Load items in loose heaps evenly around the washplate Reduce tangling by mixing types of load items Use the recommended cycle for the type of items being washed Select a cycle with a slower wash action and slower spin speed Note that items will be wetter than when using a higher speed spin Wash load not completely Washer senses load size and adds correct amount of water This covered in water is normal and necessary for clothes to move Wash action and or spin speed too fast for load Not clean
39. her than in normal wash cycles to provide rinsing at a level above the water line for normal wash cycle 2 During this cycle there will be some agitation and spinning to increase the removal of soils After this cycle is complete leave the lid open to allow for better ventilation and drying of the washer interior Cleaning the Outside of the Washer Use a soft damp cloth or sponge to wipe away any spills Use only mild soaps or cleaners when cleaning external washer surfaces IMPORTANT To avoid damaging the washer s finish do not use abrasive products 17 Washer Maintenance NON USE AND VACATION CARE If moving or not using your washer for a period of time follow these steps 1 Unplug or disconnect power to washer 2 Turn off water supply to washer to avoid flooding due to water pressure surge CLEANING YOUR DISPENSER You may find laundry product residue leftover in your dispenser drawer To remove residue follow this recommended cleaning procedure Pull drawer out until you feel resistance Push 2 tabs downward and then continue pulling out Wash in warm soapy water using a mild detergent Rinse with warm water Air dry or dry with a towel Then replace drawer back into slot Make sure drawer is properly seated IMPORTANT Dispenser drawer and tray are not dishwasher safe IMPORTANT To avoid damage install and store washer where it will not freeze Because some water may stay in
40. ile device This connection opens up several Smart options to you options intended to save you valuable time and energy E a SMART FEATURES Smart Features help make your everyday more efficient by letting you remotely monitor manage and maintain your washer Remote Start amp Pause What it does Allows you to send remote control of your washer to your smartphone or mobile device via the Whirlpool app What it does for you Lets you manage when to start your wash cycle and when your laundry gets done Have freshly washed laundry when you re ready for it not just when you re home to wait Cycle Progress What it does Gives you an up to the minute look at your wash cycle progress and remaining cycle time from anywhere What it does for you Relieves you of having to visit the laundry room to check on the status of your wash cycle Clothes Clean Notification Opt In What it does Your washer will send you a push notification when its current cycle is complete What it does for you Alerts you precisely when the wash is done so you can get the next load started and move on to other things If you can t unload the washer right away or are away from home when a cycle finishes you can remotely activate Load Fresh cycles to help your clothes stay fresh until you re able to get to them Specialty Cycles amp My Cycle What it does Allows you to browse additional wash cycles available in the Whirlboo
41. ing or removing stains Added more water to washer Do not add more water to washer Adding water lifts the items off the washplate resulting in less effective cleaning Washer not loaded as recommended Load items in loose heaps evenly around the washplate Add only 1 or 2 additional items after washer has started Troubleshooting Washer Operation First try the solutions suggested here or visit our website at www whirlpool com product_help If you experience Possible Causes Washer not performing as expected cont Not cleaning or Not using HE detergent or using too removing stains cont much HE detergent The suds from regular detergent can prevent washer from operating correctly Use only HE detergent Be sure to measure correctly Always measure detergent and follow detergent directions based on load size and soil level Not using correct cycle for fabric type Use a higher soil level cycle option and warmer wash temperature to improve cleaning If using Quick cycle wash only a few items Use Whites Normal cycle for tough cleaning See the Cycle Guide to match your load with the best cycle Not using dispensers Use dispensers to avoid chlorine bleach and fabric softener staining Load dispensers before starting a cycle Avoid overfilling Do not add products directly onto load Wash like colors together and remove promptly after the cycle Not washing like colors together is complete to
42. intained between the radiator antenna and all persons at all times and must not be co located or operating in conjunction with any other antenna or transmitter 25 Connected Appliance Regulatory Notices cont Open Source License Usage The following statements refer to the portions of this software based in part on FreeRTOS v7 0 2 http www freertos org The use of this software is governed by the terms of GNU General Public License v 2 which is available at http www gnu org licenses gpl 2 0 html A copy of the source code may be obtained by written request for the software by name to opensource whirlpool com along with the address for delivery The following statements refer to those portions of the software copyrighted by Eclipse Foundation Inc Copyright c 2007 Eclipse Foundation Inc and its licensors All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met e Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of the Eclipse Foundation Inc nor the names of its contributors may be used to endorse or promot
43. ipe Check all or clogged sink or drain household plumbing for leaks laundry tubs drain pipe water pipes and faucets Washer not loaded as An unbalanced load can cause basket to be out of alignment recommended and cause water to splash off tub See Using Your Washer for loading instructions Washer not performing as expected Not enough water Load not completely covered This is normal operation for an HE low water washer The load in washer in water will not be completely underwater The washer senses load sizes and adds correct amount of water for optimal cleaning See Washer Overview Wash Performance Features IMPORTANT Do not add more water to washer Adding water lifts the items off the washplate resulting in less effective cleaning Run clean washer cycle to optimize the water level and wash performance 20 Troubleshooting Washer Operation First try the solutions suggested here or visit ou r website at www whirlpool com product_help you experience Possible Gauses tio Washer won t run or fill Check for proper water supply y Electrical Shock Hazard Plug into a grounded 3 prong outlet Do not remove ground prong Do not use an adapter Do not use an extension cord Failure to follow these instructions can result in death fire or electrical shock Washer won t run or fill Check proper electrical supply o Reset a tripped circuit breaker Replace any blow
44. l app and download a cycle to the washer with the Download amp Go option You can also create and save your own customized cycles What it does for you Takes the guesswork out of selecting the optimal washer settings for garments and household items that require specialized care Quiet Mode What it does Lets you turn off the tones and beeps coming from your washer What it does for you Allows you to do laundry without disturbing anyone else in the household Issue Alerts Opt In What it does Sends you a push notification if something has gone wrong What it does for you Gives you a heads up and provides guidance to fix simple issues through videos and step by step instructions If the issue is more complex you can e mail or call our service center directly from the Whirlpool app SMART ABOUT ENERGY Your Smart Washer can monitor and respond to changing energy demand levels on the power grid Smart Delay Opt In What it does When energy demand is high it gives you the option to delay starting a wash cycle until demand levels are lower What it does for you You can feel good about giving a little back to the environment Some consumers may even see a lower energy bill If you need to begin a wash cycle immediately you can override a Smart Delay The washer will return to energy monitoring on the next cycle GET STARTED Refer to the Quick Connect packet that came with your washer or see t
45. lect a cycle its default settings or the previous cycle selection will light up TEMPERATURE Temperature control senses and maintains uniform water temperatures by regulating incoming hot and cold water Select a wash temperature based on the type of fabric and soils being washed For best results and following the garment label instructions use the warmest wash water safe for your fabric e On some cycles warm and hot water may be cooler than what your previous washer provided e Even for cold wash settings some warm water may be added to the washer to maintain a minimum temperature Connectivity Setup IMPORTANT Proper installation of your washer prior to use is your responsibility Be sure to read and follow the Installation Instructions that came with your washer Automatic Setup Instructions Wi Fi Protected Setup WPS You will need e A home wireless router capable of Wi Fi Protected Setup 2 Washer setup time sensitive step WPS The router should be on and have a live Internet connection e The Smart Appliance ID SAID from your washer This is located on a sticker under the washer lid NOTE If your home wireless router is not equipped with a WPS A button please check the user manual of your router to confirm if it is WPS capable If not alternate setup instructions are at www whirlpool com connect 1 Router setup INTERNET e Mixed Casuals Whites Delicates Bulky Sheets e Oxi e
46. n fuses Normal washer operation Lid must be closed for washer to run Washer will pause during certain phases of cycle Do not interrupt cycle washplate Close lid and touch and hold START PAUSE button Not using HE detergent or using too Only use HE detergent Suds from regular detergents can slow much HE detergent or stop the washer Always measure detergent and following detergent directions based on your load requirements To remove suds cancel cycle Select RINSE amp SPIN Touch and hold START PAUSE button Do not add more detergent Washer not draining Small items may have been caught Empty pockets and use garment bags for small items spinning loads are still in pump or between basket and tub wet which can slow draining Using cycles with a lower spin speed Cycles with lower spin speeds remove less water than cycles with high spin speeds Use the recommended cycle spin speed for your item 21 Troubleshooting Washer Operation First try the solutions suggested here or visit our website at www whirlpool com product_help Washer not performing as expected cont Washer not draining Washer may be tightly packed or Tightly packed loads may not allow the washer to spin correctly spinning loads are unbalanced leaving the load wetter than normal Evenly arrange the wet load still wet cont for balanced spinning Select RINSE amp SPIN to remove excess water See Using Your Washer for loading re
47. nd touch POWER to clear the display If the lid is appears in display left open for more than 10 minutes the cycle will reset and water in the washer will drain drn dr F9E1 drain Washer taking too long to drain Check plumbing for correct drain hose installation Use drain pump system problem water Drain extends more than hose form and attach securely to drainpipe or tub Do not tape long drain appears in 4 5 114 mm into standpipe over drain opening display Lower drain hose if the end is higher than 96 2 4 m above the floor Remove any clogs from drain hose See Installation Instructions 24 Connected Appliance Regulatory Notices Federal Communications Commission FCC Compliance Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to corre
48. oduct Service or parts for appliances with original model serial numbers removed altered or not easily determined The cost of repair or replacement under these excluded circumstances shall be borne by the customer DISCLAIMER OF IMPLIED WARRANTIES IMPLIED WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW Some states do not allow limitations on the duration of implied warranties of merchantability or fitness so this limitation may not apply to you This warranty gives you specific legal rights and you also may have other rights that vary from state to state DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY Whirlpool makes no representations about the quality durability or need for service or repair of this major appliance other than the representations contained in this Warranty If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance you should ask Whirlpool or your retailer about buying an extended warranty LIMITATION OF REMEDIES EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states do not allow the exclusion or limitation of incidental or consequential damages so thes
49. on the final product In these circumstances the OEM integrator will be responsible for re evaluating the end product including the transmitter and obtaining a separate FCC and Industry Canada authorization End Product Labeling The XPWG3 Module is labeled with its own FCC ID and IC Certification Number If the FCC ID and IC Certification Number are not visible when the module is installed inside another device then the outside of the device into which the module is installed must also display a label referring to the enclosed module In that case the final end product must be labeled in a visible area with the following Contains Transmitter Module FCC ID ASUXPWG3 Contains Transmitter Module IC 10248A XPWG3 or Contains FCC ID A5UXPWG3 Contains IC 10248A XPWG3 The OEM of the XPWG3 Module must only use the approved antenna s which have been certified with this module The OEM integrator has to be aware not to provide information to the end user regarding how to install or remove this RF module or change RF related parameters in the user manual of the end product Type d antenne A fentes The user manual for the end product must include the following information in a prominent location To comply with FCC and Industry Canada RF radiation exposure limits for general population the antenna s used for this transmitter must be installed such that a minimum separation distance of 20 cm is ma
50. our items Error Code Appears in Display LF F8E1 too long to Washer taking too long to fill Drain Check plumbing for correct drain hose installation Use drain fill appears in display extends more than 4 5 114 mm into hose form and attach securely to drainpipe or tub Do not tape standpipe over drain opening See Installation Instructions F E code F type error System error code Touch POWER to clear the code and exit cycle Then touch code appears in display POWER select cycle and then touch and hold START PAUSE to start washer If code appears again call for service F1E1 ACU Appliance Internal ACU failure Call for service control fault F2E3 UI ACU mismatch ACU UI initialization error Call for service F3E1 Water level sensing Pressure sensor on ACU failure Call for service failure F5E2 Lid lock will not An item in the load may be keeping Check for items directly under the lid lock lid lock failure the lid from locking F5E3 Lid cannot unlock Objects on washer lid prevent it from Remove objects such as baskets of laundry from top of washer unlocking F6E2 or F6E3 ACU or UI synchronization error Remove power from the washer Let washer sit for 5 minutes for Communication Error the washer to completely power down Apply power to washer Ul cannot communicate and check for error codes If the error code persists call for service F8E6 Lid opened Washer lid left open Close the lid a
51. p of bleach dispenser when loading and unloading washer 2 Q Troubleshooting Washer Operation First try the solutions suggested here or visit our website at www whirlpool com product_help If you experience Possible Causes Washer not performing as expected cont Incorrect dispenser Clogged dispensers or laundry Do not overfill dispenser Overfilling causes immediate dispensing operation Ls A2g s00 Load dispensers before starting a cycle It is normal for small amounts of water to be remain in dispenser at the end of the cycle Homes with low water pressure may result in residual powder in the dispenser To avoid select a warmer wash temperature if possible depending on your load Clean dispenser nozzle and make sure drawer is properly seated Liquid chlorine bleach not used in Use only liquid chlorine bleach in the bleach dispenser dispenser Powdered detergent Using too much HE detergent Follow the manufacturer s instructions to determine the amount not dissolving completely of detergent to use in load Water temperature is very cold Select a warmer wash temperature Try adding the detergent to the basket prior to adding laundry rather than using the detergent dispenser Single dose laundry Adding laundry packet incorrectly Be sure laundry packet is added to washer basket before adding packet not dissolving clothes Follow the manufacturer s instructions to avoid damage to y
52. r moving 1 Refer to Installation Instructions to locate level and connect washer 2 Before using again run washer through the following recommended procedure To use washer again 1 Flush water pipes and hoses Reconnect water inlet hoses Turn on both water faucets 2 Plug in washer or reconnect power 3 Run washer through Bulky Sheets and Deep Water Wash cycle to clean washer and remove antifreeze if used Use only HE High Efficiency detergent Use half the manufacturer s recommended amount for a medium size load Troubleshooting Connectivity Washer is not connected e Wi Fi icon is OFF e Smart Grid icons are OFF Washer is attempting to connect to home e Wi Fi icon is blinking slowly Wi Fi router Washer is connected to home Wi Fi router but e Wi Fi icon is ON Whirlpool app or Smart Grid functions do not work e Blue Smart Grid icon is blinking slowly Washer is connected to home Wi Fi router and the e Wi Fi icon is ON Whirlpool app works e Smart Grid icon is either ON or OFF it is not blinking First try the solutions suggested here or visit our website at www whirlpool com connect If you experience Possible Causes Washer is not connected The washer may be in standby mode Touch the Eo lt EEE button on the washer and observe indicators to home Wi Fi router All indicator lights are off when in standby mode eC OMS Or The washer has never been See Connectivity Setup section connec
53. ted to the home Wi Fi router The washer has been connected to Press CONNECT The Wi Fi icon should blink while connecting the home Wi Fi router but washer this may take up to 2 minutes Wi Fi is OFF Lost connection to home Wi Fi router Check whether the router is on and working with other computers or devices in the home able to access the Internet Weak signal strength or signal Try to place the wireless router closer to the washer It may be interference between the washer necessary to install a Wi Fi range extender and router Wi Fi icon does not light Something may be wrong with the Unplug or disconnect washer power for 30 seconds Return at all after pressing the washer power Repeat Wi Fi connect process Connect button Verify that the washer operates correctly except for not being able to connect Call for service Washer is connected Smart Grid features on the washer Check whether either Smart Grid indicator is on continuously to h Wi Fi rout FF bat Whleco app st maaa Touch CONNECT to turn Smart Grid feature on Touch CONNECT to turn Smart Grid feature on to turn Smart Grid feature on Smart Grid functions do Connection to the Whirlpool app Check if the blue Smart Grid indicator is blinking not work and Smart Grid service may be unavailable User account has not been properly See Connectivity Setup section or the Whirlpool app directly set up or the washer has not been for account setup
54. ux radiofrequences une distance de separation de 20 cm ou plus doit tre maintenue entre cet appareil et des personnes lors de fonctionnement du dispositif Pour assurer la conformit des op rations au plus pres que cette distance n est pas recommand e L antenne utilis e pour ce transmetteur ne doit pas tre co localis s en conjonction avec toute autre antenne ou transmetteur OEM Responsibilities to comply with FCC and Industry Canada Regulations The XPWG3 Module has been certified for integration into products only by OEM integrators under the following conditions 1 The antenna s must be installed such that a minimum separation distance of 20 cm is maintained between the radiator antenna and all persons at all times 2 The transmitter module must not be co located or operating in conjunction with any other antenna or transmitter As long as the two conditions above are met further transmitter testing will not be required However the OEM integrator is still responsible for testing their end product for any additional compliance requirements required with this module installed for example digital device emissions PC peripheral requirements etc IMPORTANT NOTE In the event that these conditions cannot be met for certain configurations or co location with another transmitter then the FCC and Industry Canada authorizations are no longer considered valid and the FCC ID and IC Certification Number cannot be used
55. w manufacturer s directions for correct amount of fabric softener or Oxi based on your load size Close dispenser drawer then select Oxi option Oxi is added during main wash and Fabric Softener is added during rinse IMPORTANT Oxi option must be selected to ensure proper distribution at correct time in cycle Do not overfill or dilute Overfilling dispenser will cause fabric softener to immediately dispense into washer If Extra Rinse option is selected fabric softener will be dispensed into the last rinse It is normal for a small amount of water to remain in the dispenser at the end of a cycle 13 Touch POWER to turn on washer Make sure the dispenser drawer is closed completely then touch POWER to turn on the washer 8 Select type of load to wash WHAT TO WASH e Mixed Casuals Whites Delicates Bulky Sheets HOW TO WASH e Normal e Quick Cold e Deep Water e ColorLast Add Garment First select and touch a setting from the What to Wash menu and then select a EI setting from the How to Wash menu Jolt I to get the best combination cycle available for the type of items you are going to wash See Cycle Guide for cycle details Not all settings are available on all cycles The Time Status display will light up with a cycle time You may notice time adjusting during the cycle This is normal Hs 14 9 Select cycle modifiers Hot Light Heavy None High o o
56. ywhere in the Please include a daytime phone number United States in your correspondence W10722869A 03 15 W10722870A SP 2015 Whirlpool All rights reserved Printed in U S A
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