The EIS Simulation
Contents
1. f Ann Finkelbaum Bart Bell Cynthia Jones INITIATIVES s SEEK ADVICE WORKSHOP Donald Pierce PERSONAL PROFILE FACE TO FACE MEET G PA E act Stone TASK FORCES COFFEE BREAK al INTERNAL MAGAZINE MEMORANDUM ag ank Scotti DIRECTIVE PILOT TEST GE George Glenn COVERT LOBBYING STAFF MEETING GE Hillary Ross ELECTRONIC MAIL QUESTIONNAIRE Wan Skull MGMT TRAINING EXTERNAL SPEAKER E Jean Bonnain DIRECTORS MEETING NETVVORKS Ken Lee Linda Dubois Mel Schmidt GE Nick Meyer E Omar Schal Click on any initiative for a short description Quentin Ryan Rob Boss Silvia Linn Tina Fein Urs Dodd GE Victoria Strong Wilma Long Xavier Ras WS Detailed Descriptions Implement it SSS SS eS SS Se aia io Page 10 AlphaLabs 2002 On the right hand side of the screen if you click on the Initiatives button you will see the above screen which lists the change management initiatives you may launch during the simulation A description of a particular initiative will be displayed below this list if you click on any title You may also click on Detailed Descriptions in the lower half of the right hand screen and scroll through the descriptions of all initiatives at once see Appendix A You may also take a decision from the Initiatives screen To implement an initiative from this screen highlight the initiative and click on Im2. indicates the cumulative positive attitude ie the red bars you have succeeded in gathering As you can see in the example in the screen above the cumulative positive attitude can decrease too during the project depending on your initiatives and other events that can happen during the 6 months implementation period The thick red line the bottom line indicates the cumulative number of managers you have convinced to adopt Once someone has adopted they cannot move back through the adoption process The numeric scores the number of Days per Adopter Elapsed Time of Adopters and of Decisions of Attitude Points are on the top left of the screen Page 15 AlphaLabs 2002 5 0 EIS Simulation Sample Screens amp Navigation cont 5 10 EIS Simulation Save Session Report ij EISsession3 11 02 txt Notepad O x File Edit Format Help C1 KEY SESSION DATA Simulation Licence alphalabs Timestamp 3 11 02 2 53 PM Real Time Elapsed 1 hours 51 minutes 25 seconds Simulation Time Elapsed G1 days Number of Initiatives 35 Number of Attitude Points 65 out of max 243 Number of Adopters 3 Cout of max 223 Score 30 53 2 TEAM STRATEGY amp REFLECTION POINTS our Change Agents team Team name amp members 0 0 The key points of our strategy are You may save your session s report at any time during the simulation by clickin
3. 24 INTERNAL MAGAZINE Mel Schmidt 25 25 FACE TO FACE MEETING Clones E Nick Meyer 26 267 WORKSHOP Ross y Omar Schal ay Dec Time Cynthia Jones fe Donald Pierce iil f Ernest Stone Ti m ia HH HHHHHHH UD g oo n E u p e peak f Quentin Ryan Rob Boss GE Silvia Linn E Tina Fein f Urs Dodd Victoria Strong GE Vilma Long gt Xavier Ras History Details ee Tre Click on Track Record at any point during the simulation and you will see a summary of your initiatives to date that you can scroll through For a detailed history of your Initiatives Decision Initiative Rationale Outcome ie the immediate feedback and No of Adopters to date click on History Details and scroll through your results Page 14 AlphaLabs 2002 5 0 EIS Simulation Sample Screens amp Navigation cont 5 9 Score EIS Simulation 2 4 Beta see a y Our Strategy Attitude Points 243 max er PD Fe PO Pad 0 5 6 7 8 3 0 44 42 13 1 45 16 17 618 G 0 A 2 O B yy Weeks Mission Save Session Report This shows the score sheet that is displayed if you click the Score button located on the bottom middle of the screen You may click on this at any time to see how you are progressing and you can return to the simulation by clicking on the buttons at the top of the screen The thin blue line on the graph the top one
4. Ernest Stone Dir Human Fes Dir Finance Dir Design Dir Manufacturing Dir Cust Rel ns mar Schal Fam Kahn Quentin Fy an 2 Laboratory Mgr Product Des Migr Mtg Design Mar 1 Move the cursor over a name to wan Skull Jean Bonnain Ken Lee see their Europe Fact y Mgr U S Factory Migr Asia F Faot y Mor pictures Victoria Strong Wilma Long Havier Fas Click ona Treasury Mr Furchasing Mar Legal Affairs Mor name to see X the profile Linda Dubois Hel Schmidt Mick Meyer Public Rel ns Mgr Sales amp Mktg Mar Quality Migr Training Mgr Comp amp Ben Mar Org Eff Mar Logistics Mar The above screen Org Chart shows what is displayed if you click on the Org Chart button at any time during the simulation once you begin It is the organisational chart of the management team of Teleswitches Ltd in which you are expected to introduce your innovation during the next 6 months The management team of the company consists of 22 managers an External Financial Controller and the CEO s Personal Assistant The picture of each person appears when you position the cursor on the name If you then click on the box you will also get the profile of that person You can access this chart at any time during the simulation and return to where you were in the simulation by clicking the Back to the Action button Page 5 AlphaLabs 2002 4 0 EIS Simulation Getting Started Your second action should be to click on the Strategy
5. FORCES Discover which top managers are on the company s three main task forces 1 day NOTE These membership lists will not change and will remain available throughout the simulation INTERNAL MAGAZINE Ask the editor of the internal magazine to include a short article you write on the advantages that Executive Information Systems can bring to managers 3 days NOTE This magazine is distributed to all of the top management team The article is about the generic advantages of EIS and does not include any company specific information DIRECTIVE Try to convince the CEO to send out a directive to everyone on the top management team insisting that they start using the EIS in two weeks time 7 days NOTE You spend several days writing a draft of this directive to give to the CEO COVERT LOBBYING Without the formal approval of the Directors concerned suggest to a group of selected Managers that they meet the CEO to lobby for the implementation of the EIS 8 days NOTE This initiative assumes that you have identified the appropriate Managers to approach and does not require you to specify them ELECTRONIC MAIL Send a brief electronic mail to everyone on the top management team explaining your ideas on why an EIS makes sense for them 1 day NOTE All of the top managers have an individual E mail account MANAGEMENT TRAINING For five members of the top management team organise a week long residential training programme
6. the Control Panel left hand side of screen or clicking on the box and selecting the manager s from the drop down menu of names If you make a mistake in choosing the initiative or name or click on the box with the wrong details in it select Don t Do It instead of Implement the Decision at the bottom of the screen For each decision you should complete the Your rationale for this decision box Finally click on Implement the Decision You will receive immediate feedback on your chosen initiative You will receive a summary of the outcome a positive or negative indication of any attitude changes of the managers involved and maybe not involved and the clock will continue ticking off along the bottom of the screen against the 6 months for the time taken to implement the initiative Page 11 AlphaLabs 2002 5 0 EIS Simulation Sample Screens amp Navigation cont 5 6 Org Networks button EIS Simulation 2 4 Beta Initiatives Track Record Insights amp Issues Take Decision 7 Control Panel b Org C Chat People Progress rg Networks u Taskforces art Erli niia nee Ext Fin Donte ot Pers Aprirtank Tacs E a ana a Score Qut Click on Org Networks and you can access information regarding the managers who has coffee with whom Coffee who socialises with whom Social and who is on which task force with whom Task Forces A
7. try to convince the managers and thus influence their willingness to adopt the proposed innovation Each time you implement an initiative you will receive feedback about the impact of your decision immediately The objective is to get as many adopters as possible in the shortest time The following screens illustrate in more detail the purpose and the main elements of the EIS Simulation and explain the navigation of the screens should you have any difficulty Page 2 AlphaLabs 2002 2 0 Your Mission during the EIS Simulation First review your mission by clicking on the Mission button in the upper right oval box of the screen You will then access the Mission screen which has 4 buttons called The Context An EIS Your Challenge and How to go about it The information you will access is shown in the following four screens EIS Simulation 2 4 Geta Your MISSION the challenge you have been set ust been hired by the corporate HQ of 4 large multi national company to he managers of its subsidiary ppt a new system called EIS e wide computer based the features of modern organizational information porting systems 3 is not always easy It ittment to change the way icated shared and used ional areas In addition an stimulus and a vehicle for 1al change o represents a true Sell EIS Simulation a j Back to the Action EIS Simulation 24 Beta Your MISSION the challenge you
8. 5 8 Insights amp Issues Refer 5 7 Take Decision Refer 5 5 Our Strategy Refer 4 0 Ln nat eean EIS Simulation 27 4 Beta Control Pant si E Ann Finkelbaum Bart Bell Cynthia Jones Donald Pierce Ernest Stone Frank Scotti George Glenn GE Hillary Ross FE Wan Skull f Jean Bonnain Ken Lee Linda Dubois FE Mel Schmidt Nick Meyer Omar Schal Pam Kahn Quentin Ryan Rob Boss Silvia Linn Tina Fein Urs Dodd Victoria Strong Wilma Long Xavier Ras Cross Reference for Key Navigation Buttons at Bottom of Screen Mission Score Print Quit EIS Simulation Credits Page 19 Refer 2 0 Refer 5 9 Refer 5 12 Quit Refer 5 11 AlphaLabs 2002 INITIATIVES SEEK ADVICE Organise a meeting with any one member of the top management team in order to get some advice on how to approach the EIS project in the most effective manner 2 days NOTE You will not actually receive advice in the feedback message the aim is to influence the person you visit by taking the humble approach PERSONAL PROFILE Build a personal profile on any five members of the top management team by talking informally with some junior managers 2 days NOTE Each person s profile includes a qualitative description of the individual and an indication of how difficult it will be to move that individual through the four change phases TASK
9. TI z S ne Rf fC E ET r r ee e e a ee fee eee N Ann Finkelbaum Org Chart Initiatives i Take Decision Track Record aii Org Networks Insights amp Issues EIS Simulation SS SSS LSS Se ee eer ee i AlphaLabs 2002 5 0 EIS Simulation Sample screens amp Navigation 5 1 Control Panel Bo na Eo DECISION No 28 Your initiative D CE Cynthia Jones CE Donald Pierce CE Ernest Stone CE Frank Scotti George Glenn FE Hillary Ross CE van Skull Jean Bonnain Ken Lee CE Linda Dubois f tel Schmidt Nick Meyer E Omar Schal f Fam Kahn Quentin Ryan CE Fob Boss E Silvia Linn CE Tina Fein CE Urs Dodd CE Victoria Strong CE wilma Long Xavier Ras Your rationale for this decision optional Implement the Decision Don t do it Click on any bubble to see a picture of the person and to access more info if available On the left hand side of the screen you will see displayed the list of the managers you are trying to convince to adopt the EIS A variety of information about these managers can be accessed from this Control Panel screen depending on the initiatives you take A status on what you know about a person can be accessed by placing the cursor over the bubble to the left of the person s name A personal profile can be retrieved by clicking on the i bubble to the lef
10. The EIS Simulation The Change IT Innovation and People Management Challenge User Manual 1 0 Introduction 2 0 Your Mission during the EIS Simulation 3 0 The Teleswitches Management Team Structure 4 0 EIS Simulation Getting Started 5 0 EIS Simulation Sample Screens amp Navigation 6 0 EIS Simulation Stopping amp Saving Sessions Appendix A Cross Reference for Key Navigation Buttons Appendix B Initiatives Detailed Descriptions Initiatives i Org Chart aa 4 Take Decision Etan 5 T Track Record oy Insights amp Issues People amp Progress e Org Networks Simulation and as soon as VON fee Oad Pint E ElS Simulation AlphaLabs 2002 The EIS Simulation The Change IT Innovation and People Management Challenge 1 0 Introduction In the EIS Simulation you will be challenged to introduce an innovation in a subsidiary Teleswitches Ltd of the EuroComm Corporation Your mission as formulated by EuroComm Headquarters is to spend the next 6 months trying to convince the Teleswitches top management team to adopt an Executive Information System EIS which will increase performance corporate wide As displayed in the enclosed screens of the simulation you will be able to choose among many different initiatives to meet your goal In some cases you may gather information on the managers for example who drinks coffee with whom etc In other cases you may take direct action to
11. at a nearby business school on the potential benefits of an EIS and how to actually use such a system 5 days NOTE You do not attend the programme but it takes a considerable amount of your time to plan it DIRECTORS MEETING Organise a special interdepartmental meeting in the main conference room with all the five directors and the CEO to share and discuss thoughts and plans for the EIS project 3 days NOTE Directors are informed that they can also bring along Managers from their department Page 20 APPENDIX B WORKSHOP Help one of the top managers to organise and lead a demonstration and discussion session on EIS for all the top managers interested in the topic 5 days NOTE This will provide the opportunity for the workshop leader to share and gather views and experiences on EIS FACE TO FACE MEETING Fix a meeting with one of the top managers in order to persuade him her that the EIS would make sense to implement 1 day NOTE The meeting will take place in the manager s office COFFEE BREAK Spend some time at the company bar in order to see which groups of top managers meet regularly for a coffee 3 days NOTE These groups will not change and the list will remain available throughout the simulation MEMORANDUM Write and send to any five of the top managers a brief memo on how some of the specific features of the EIS will improve transparency of information flows in the company 1 day NOTE This is distribut
12. button in the middle oval box of the screen and summarize the strategy you are planning to adopt Include any revision you may have during the simulation for instance after having gathered more information on the organisation and its managers Click on Back to the Action when completed EIS Simulation 2 4 Beta Our STRATEGY how do we plan io proceed to achieve our objective Top down Bottom up Sequentially The key points of our strategy are Our Change Agents team Team name amp members To start the simulation click on Enter new session oval box on the bottom right of the screen A screen similar to the one below will appear You have enter your Personal Password to start the simulation Mow that you have formulated your Strategy just insert your Personal Password to start the session o ee al see cancel Page 6 AlphaLabs 2002 Click on OK then a new empty screen will appear You can now start the simulation Page 7 EIS Simulation 2 4 Beta Control Panel People amp Progr Bart Bell Cynthia Jones Donald Pierce f Ernest Stone Frank Scotti George Glenn Hillary Ross Ivan Skull Jean Bonnain Ken Lee f Linda Dubois Wel Schmidt Nick Meyer Omar Schal Pam Kahn Quentin Ryan Rob Boss Silvia Linn Tina Fein Urs Dodd Victoria Strong wilma Long avier Ra Lo LOTT TOT
13. ccess to this information is dependent on the various initiatives you have implemented Page 12 AlphaLabs 2002 5 0 EIS Simulation Sample Screens amp Navigation cont 5 7 Insights amp Issues EIS Simulation 2 4 Beta Team Insights amp Issues DO s DONT s Related to Strateqy Related to Tactics Other Relevant Points Seed EIS Simulation Version 2 4 of the EIS Simulation provides the possibility to take notes anytime during a session This Learning Notebook accessible by selecting sia amp issues in the upper right side of the screen also provides a structured way to summarize key insights and issues after completing a session You may fill in the Do s column on the screen to share Insights of what you have learned from the experience as well as Dont s column for the Issues of Change Management you would like to know more about You are able to print it on paper or ona slide The content of the Do amp Dont s sheet is recorded in the Session Report Page 13 AlphaLabs 2002 5 0 EIS Simulation Sample Screens amp Navigation cont 5 8 Track Record HISTORY Initiative INTERNAL MAGAZINE PERSONAL PROFILE SEEK ADVICE Stone FACE TO FACE MEETING Finkelb DIRECTIVE 16 16 TASK FORCES 17 17 FACE TO FACE MEETING Scotti 18 18 STAFF MEETING DISCUSSION f 19 20 PERSONAL PROFILE be Ken Lee 21 21 FACE TO FACE MEETING Fein ah fe Linda Dubois 22
14. ed in the company internal mail system PILOT TEST Try to get commitment from one of the top managers by asking him her to organise a two week long pilot test of the EIS in his her department using current company data 4 days NOTE This will involve setting up the EIS on all the department s computers and providing users with the appropriate training STAFF MEETING DISCUSSION Develop a slide show on the EIS and present it during the regular weekly top managers staff meeting 5 days NOTE The presentation includes potential applications of the EIS within the different departments All members of top management are in principle expected to attend these meetings QUESTIONNAIRE Write and distribute to all the top managers a questionnaire aimed at assessing their current level of interest in becoming regular EIS users 2 days NOTE The main objective of using this questionnaire is to demonstrate your approach to the project rather than gathering additional information EXTERNAL SPEAKER Organise a speaker event in which Professor Tom Petersen an expert on Executive Information Systems will deliver an address entitled EIS Liberating Information in the Organisation 5 days NETWORKS Spend some time observing or finding out which top managers go together regularly to the company health club who is involved in the local charity campaign and who is looking informally at environmental issues together 5 days NOTE These
15. f the above screen shows an example of the personal profile which can be accessed by clicking on the i bubble to the left of the person s name or clicking on their name from the Org Chart screen You can also switch quickly between Personal Profiles by clicking on the arrows on either side of the persons image Access to this information is dependent on the initiatives you have taken Click the Control Panel button on the top left of the screen to return to the list of all managers Page 9 AlphaLabs 2002 5 0 EIS Simulation Sample screens amp Navigation cont 5 3 Status ae Mm Ea eT E af 28 Donald Pierce is the company s Dir Manufacturing By now you know a lot about him He is still not interested at all in your project but knows at least about your EIS project Ann Finkelbaum Bart Bell Cynthia Jones fe Donald Pierce E Ernest Stone GE Frank Scotti CE George Glenn GE Hillary Ross Ivan Skull E Jean Bonnain Ken Lee Linda Dubois Mel Schmidt Nick Meyer Omar Schal FE Pam Kahn Quentin Ryan CE Rob Boss E Silvia Linn E Tina Fein f Urs Dodd E Victoria Strong FE wilma Long Xavier Ras The right hand side of the above screen shows a status on what you know about a person This can be accessed by placing the cursor on the left of the person s name without clicking 5 4 Initiatives EIS Simulation 2 4 Beta
16. g on the Save Session Report button on the right hand side of the Score screen The report allows you to get details about the session including the date of running number of adopters number of initiatives and the time spent to implement these initiatives and of course the key points of the adopted strategy and also the content of do and dont s learning points Beside you will also get all the information on the adoption stage of each person as well as the feedback for each implemented initiative Page 16 AlphaLabs 2002 5 0 EIS Simulation Sample Screens amp Navigation cont 5 11 EIS Simulation Credits Screen EIS Simulation 2 4 Beta The EIS Simulation is a multimedia management simulation addressing the challenge of Change Management IT Innovation and People Management in organisations The ES Simulation is based on experiences with the introduction of different types of IT systems in organisations as well as research into Organisational Development and Change Management Entrepreneurship Organizational Behaviour Modeling Decision and Learning Technologies tis a multimedia experiential learning tool that adresses the challenge of succesfully implementing Significant change transformation and innovation projects impacting and transforming the way organizations and people operate and evolve tis also an ongoing project and a learning community of researchers friends professors consultants experts and notso exper
17. groups will not change and the lists will remain available throughout the simulation AlphaLabs 2002
18. have been set yht know an ElS provides managers with ation they need to perform faster and e same time an ElS changes the internal ucing the transparency managers to answer e we performing in this ment or sales office is less e only subsidiary of ot adopted the EIS yet This for Headquarters as EIS ody to adopt the new ise information cannot be fl EIS Simulation GE i Back to the Action Page 3 AlphaLabs 2002 2 0 Your Mission during the EIS Simulation cont Your MISSION the challenge you have been set Your challenge is to persuade the managers of Teleswitches to adopt the EIS The HQ has given you up to 6 months 120 days for this project During this time yourwill be able to gt gt gt Gather information about the management team of the company The Context gt gt gt Implement different change management initiatives i 77 gt gt gt Continuously monitor your progress in helping An EIS 7 the 24 members of the management team to move through the phases of AWARENESS INTEREST Your Challenge TRIAL and finally ADOPTION of your innovation In short your personal objective is to get as many How to go about if adopters as possible Thisis the way your performance will be evaluated by HQ at the end of the 6 months Attention Bart Bell the Financial Controller and Cynthia Jones the CEO s Personal Assistant are 7 not supposed to adopt and use the EIS Hence the Soa EIS S
19. imulation maximum number of adopters you can reach is 22 Pd Good luck Back to the Action E15 Simulation 2 4 Bet Your MISSION the challenge you have been set Changing the way people think and behave in organisations is not a simple task and often requires a combination of different tactics to be used at the righttime with the right people This simulation will make it possible for you to experiment with the implementation of different change management initiatives but it will be your The Context task to decide when and with whom to implement a given tactic An EIS 77 First of all before plunging into your first decision we advise you to Your Challenge 1 try to understand the context in which you are going to work Remember that you hawe been sent How to go about it by H Initially you don t know them and they don t know you 2 review the different iniatives you will be able to launch to change people attitudes 3 develop a general strategy which will guide tell EIS Simulation you through the project top down bottom up a etc and write it down Back to the Action To leave the Mission screen click on the Back to the Action button Page 4 AlphaLabs 2002 3 0 The Teleswitches Management Team Structure OrgChart OrgChart Ann Finke lbaurn CEQ Bart Bell Cynthia Jones Ext Fin Controller Fers Assistant George Glenn Hillary Foss Frank Scotti Donald Pierce
20. inter HP DeskJet RESDZ on TOPAZE 1220C Printer TOP AZE TOP AZE Ear F Statys I Print to file Location f Find Frinter Comment Number of copies 11 Selection Curent Page Pages Collate neo aco cancel _ Page 17 AlphaLabs 2002 6 0 EIS Simulation Stopping amp Saving Sessions 6 1 Stopping amp Restarting Version 2 4 of the EIS Simulation allows you to stop a session anytime you want and resume it at a later stage To stop the session just quit the simulation software by selecting The current session will be Else a seve in the file EISMission eis To restart a session just select 0NG H which will appear automatically on the Main Screen the next time you will enter the simulation software 6 2 Automatic Saving before Quitting a Session Version 2 4 of the EIS Simulation automatically saves a copy of the session every time you quit the simulation software in addition to producing the Report in editable form Hence the latest state of the session is always stored in the file EISMission eis and can be reloaded ou can ses restart your session from the point you left it by selecting 7 after restarting Page 18 AlphaLabs 2002 APPENDIX A Cross Reference for Key Navigation Buttons at Top of Screen Control Panel People amp Progress Refer 5 1 Org Chart Refer 3 Org Networks Refer 5 6 Initiatives Refer 5 4 Track Record Refer
21. plement It This will bring the Take Decision screen up see 5 5 with the initiative already chosen and a prompt for any other details you need to provide ie the names of people involved 5 5 Take Decision ia Our Straten DECISION No 29 Your initiative FACE TO FACE MEETING Takes 1 day E Ann Finkelbaum Hart Bell CE Cynthia Jones CE Donald Pierce CE Ernest Stone CE Frank Scotti CE George Glenn CE Hillary Ross CE Ivan Skull CE Jean Bonnain ken Lee CE Linda Dubois CE Wel Schmidt CE Nick Meyer Omar Schal CE Pam Kahn f Quentin Ryan CE Rob Boss CE Silvia Linn CE Tina Fein CE Urs Dodd CE Victoria Strong E wilma Long avier Ras Person you wantto meet Ann Finkelbaum Your rationale for this decision optional Implement the Decision Don t do it Mission Click on any bubble to see a picture of the person and to access more info if available On the right hand side of the screen if you click on the Take Decision button you will see the above screen which shows the number of the decision you are about to take To implement an initiative click on the Your initiative box and select the initiative from the drop down menu that appears You will also be prompted for any other details you need to provide ie Names of people involved This can be chosen either by clicking on the name of the person on
22. t of the person s name The red bars displayed in the box to the right of the managers names indicate how successful you are being in changing the attitude of each manager in relation to adopting the EIS during the simulation This is dependent on the initiatives you decide to implement you will be able to see an overview of these initiatives on the right hand side of the screen You can see that the managers all go through a cycle of adoption although at different paces and can be not aware aware interested have the EIS on trial or have adopted it You can access the Control Panel anytime to monitor your progress on the top left hand side of the screen Part of the scoring summary at the end of the simulation is a function of the red bars representing the degree of positive attitude that you have achieved for each manager Page 8 AlphaLabs 2002 5 0 EIS Simulation Sample screens amp Navigation cont 5 2 Personal Profile EIS Simulation 2 4 Beta Eao amp W gt n eke DECISION No 28 Your initiative Your rationale for this decision optional Went to prestigious university and E ikes smart people Aspired to be Sg eee ao EO for many years Developed select team of subordinates who were very loyal Results and budget oriented Active in local charities and business council Implement the Decision Don t do it The left hand side o
23. ts worldwide plus a large number of users players and all those who work on the continuous improvement ofthe administration and distribution ofthis software Your feedback is welcome Send any insights suggestions or questions directly to the author Albert 4 ANGEHRN Professor of ivomaiion fechrology ard Bream rearnshtig Centre for Advanced Learning Technologies CALT MSEAO The Earogean Wrativte of Business Admnishatioan Sd de Constance E F F300 Fontainebleau France Tel 33 1 6072 4000 F 33 1 6074 6544 E mail alber angehini insead edu Cini Http www ins ead edu calt For licencing and distribution agreements of the EIS Simulation contact AlphaLabs falpha_labst yvahoo cam via email For more information on the EIS Simulation who uses it and how wisit the community site at Http Awwew calt insead edu eis This screen provides information about the simulation and those who have contributed to its design development and continuous updating It is displayed if you click on the EIS Simulation button located on the bottom left hand corner of every screen 5 12 EIS Simulation Print The PRINT button allows the printing of any page in the Simulation e g the SCORE page In case you print directly on a transparency you will have to insert the transparency in the printer and choose the appropriate printing options General Setup Features Imaging Preferences Select Printer Add Pr
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