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Océ User manual - Océ

1. 80 Chapter 8 Maintenance Replacing the Scanner Lamp Unit Replacing the Scanner Lamp Unit Introduction The lamp s effectiveness can gradually weaken over time and this can effect the quality of your scans A new lamp unit lamp reflector power connectors can be obtained through your dealer Oc Scanner Agent monitors lamp usage and will warn you when it is time for a replace ment Caution A Switch the scanner power off and disconnect the power plug Procedure Remarks Switch the scanner power off and disconnect the power plug Chapter 8 Maintenance 81 Replacing the Scanner Lamp Unit Remarks The lamp cover is on the top right side of the scanner Grasp the cover on each side with both hands and pull back to detach Lift the cover upwards to free it from the scanner You must remove the whole lamp unit A lamp unit consists of a lamp mounted in a reflector brace and fixed power connec tors Grasp the edge of the old lamp unit and carefully pull it out of the scanner 82 Chapter 8 Maintenance Replacing the Scanner Lamp Unit Remarks Reinsert the new lamp unit Rest the power connector side on the slider and carefully push the lamp unit into the scanner Insert the lamp unit all the way so the internal power connec tions engage with the connec tions on the lamp unit Replace the lamp cover on the scanner fit the bottom notches in the hole
2. Clean the glass plate The glass plate is now exposed for cleaning 1 Clean the glass with a lint free cloth and a mild streak free glass cleaner Apply the cleaner to cloth and wipe the glass plate 2 Dry the glass completely using a separate clean dry lint free cloth like the one provided with the maintenance kit Caution Do not spray liquids directly onto the scanner glass plate 66 Chapter 8 Maintenance Cleaning the Scan Area Action Remarks 4 Clean the white background platen and upper rollers The white background platen white metal area is fixed in the scanning area lid The upper rollers are aligned in 2 rows on each side of the white back ground platen 1 Hold support the lid in its open position for support as you clean 2 Use a lint free cloth and a mild streak free glass cleaner Apply the cleaner to cloth and wipe the white background platen 3 After wiping clean the whole white background platen wipe all the upper rollers in both rows 4 Dry the platen and rollers completely using separate clean dry lint free cloths Caution Do not spray liquids directly onto the scan area 5 Clean the lower rollers The lower rollers are the black rubber rollers aligned in 2 rows on each side of the glass platen 1 Use a lint free cloth and a mild streak free glass cleaner Apply the cleaner to cloth and wipe the lower rollers in both rows 2 Dry the lower r
3. Chapter 11 Trouble Shooting Problems Related to Oc Copy Easy Problems Related to Oc Copy Easy Introduction Overview of the problems related to Oc Copy Easy Problems Related to to Oc Copy Easy The following steps are possible to troubleshoot Oc Copy Easy m Check the scanner indicator coloured circle Green colour The system is OK Other colour Move the cursor on the text of the scanner Check the information Examples Not connected Sleep mode m Check the colour of the copy button Green colour The system is OK Other colour Move the cursor over the copy button Check the information Examples Media to small a The Quality still not OK Step 1 Original type selection is not correct Select a different original type Example Mixed Originals Step2 Selected media not correct Example Photo on Draft paper is not correct Select an other media type Step 3 Original and Media is correct Do a Calibration Closed Loop Calibration Select Configuration gt Calibration Click on the Print target Button Feed the Printed file in the middle of the scanner Select Scan Target The Printed file is scanned by the scanner The calibration is done Chapter 11 Trouble Shooting 119 Technical Assistance Technical Assistance Introduction Before you report the problem to Oc make sure you have done the necessary troubleshoot ing steps as indicated in the previous st
4. The following basic functionality applies on all models The Paper Ready LED lights up when the media is inserted into the original s insertion slot and correctly positioned for feeding on a straight path It lights green for normal documents and yellow for thick media scanning Note See also this guide s sections on loading originals and Scanning Thick Media The media can then be moved into the start scan position by pressing the Paper Forward Key or through automatic loading The Paper Ready LED will blink during scanning The media can be moved back for ejection by pressing the Paper Reverse key Overview How it looks on the scanner Description Paper Forward and Paper Reverse Keys The Paper Forward Key moves the drawing into the start scan position for manual loading see section on Loading If Auto Load is set loading will occur automatically without pressing the key when the original enters the insertion slot Pressing the Paper Forward Key during scanning will stop the scanning process and feed the original through the scanner while the key is held down The Paper Reverse Key stops the current scanning process and reverses the original The original will be fed backwards through the scanner while the key is held down When the scanner is in Automatic Thickness Adjustment Control ATAC mode the paper forward and paper reverse keys become pressure platen up and pressure platen Down keys
5. Locate the scanner icon on the Windows System Tray 2 Left double click on the pro gram icon 3 Your scanner is installed and detected if your scanner s name appears at the top of the tab dia log 4 If the scanner was not in stalled correctly a message will inform you that your scanner could not be detected If this is the case turn off power to all connected devices and re peat the installation steps Chapter 2 Installation 19 Installation Action Calibrate Run scanner main tenance program This step will ensure that your cameras are aligned 1 Right click on the scanner icon 2 Select Launch Oc Scanner Maintenance 3 Follow the instructions on your screen See Camera Alignment and Cali bration on page 69 Note The best quality of a calibration is generated after 1 hour warming up of the scanner lamp 20 Chapter 2 Installation Advanced Dctions Launch Scanner Mrinrena Ste Restore Help FL Chapter 3 The Operator s Panel The operator s panel The operator s panel The operator s panel consists of buttons and LED indicators There are buttons for power ON OFF paper feeding and triggering applications one touch The LED indicators function is to display scanner status in relation to its basic operations such as self testing and media readiness Operation of the buttons and interpretation of the LED indicator light patterns ar
6. Scanner Agent timer or idle time setting See Automatic Power functions Green Power LED blinking The green power LED will blink just before the scanner automatically powers off because its de fined automatic Sleep time in WIDEsystem has been reached in the timer If you are still using the scanner and want to cancel the timer controlled Sleep mode press the power key until the LED stops blinking You can at any time disable or change timer settings in Oc Scanner Agent see Oc Scanner Agent on line help for details 26 Chapter 3 The Operator s Panel Power Control Buttons and LED patterns How it looks on the scanner DO Kits WO Es Ney 08 gt Of Ur Ur D What it means Wait LED blinking Self Adjustment required but not possible If the Wait LED blinks and the Diagnostics LED is off the scanner needs to run Self Adjustment but cannot Self Adjustment is necessary for maintaining optimal and stabile internal condi tions To solve this any original in the scanner should be removed and the pressure platen should be set to the Normal position i e not a thick media setting A scan may be issued but the quality will be compromised When Self Adjust ment is again possible the Wait LED stops blink ing but continues to be on until Self Adjustment is completed The scanner should be left alone while Self adjustment is running During Calibration W
7. See Camera Alignment and Calibration on page 69 Replacing worn parts This should be carried out when you get a warning on your screen or when a worn part affects your results Replaceable parts are a the glass plate See Replacing the glass plate on page 73 b the lamp See Replacing the Scanner Lamp Unit on page 81 c the white background platen See Replacing the White background platen on page 77 d the dust filters See Replacing the Dust Filters on page 84 Request replaceable parts at mediaguide oce com Chapter 8 Maintenance Cleaning the Scan Area Cleaning the Scan Area Introduction You only need to open the lid to access the scan area when cleaning the scanner Follow the instructions below Caution Do not spray liquids directly onto the scanner glass plate Caution Make sure the scanner power is OFF when using the dust cover Action Remarks 1 Turn scanner power off Press the main power switch scanner back to OFF and dis connect the power plug Chapter 8 Maintenance 65 Cleaning the Scan Area Action Remarks Open the scanner s lid 1 Open the scan area lid Push down on the two lock buttons found near the insertion slot on each side of the lid 2 The scanning area lid locking mechanism should now be disen gaged 3 Place your thumbs in the inser tion slot and flip the scanning area lid back to its open position
8. The perator s panels asset ist nn Odi Lh ane 22 Overview of the Operators Panel and LED indicators renee 23 Power Control Buttons and LED patterns 24 Media Control Buttons and LED Patterns 29 Chapter 4 Turning Power ON OFF Wake Sleep Mode AAR 33 Main Power ON OFF NENNEN EEN 34 The scanner s Self Test Procedure 35 Scanner ready tO SCAN DEE 37 Wake and Sleep modes issues sales danmnnnnoneinidntesss tendentienne 38 Automatic Power ONIOEE an 39 Automatic Power ON OFF iii 39 Timer Function Scheduling ON OFF Times 40 Automatic Shut Down after Idle Time 42 Chapter 5 Loading Originals into the Scanner 45 LO AGING Originals Mimet etant elite rs 46 ein ele Ee ne D 47 Manual loading seen 48 Unloading the original after scan 49 FAST O Ko i aTe A en E d dende ege ehre A 50 DOM NANAIMG ON 51 Setting the Input egene deeg eege ER 52 Chapter 6 ILL ME 53 Software applications for scanning 54 Running applications from the scanner panel 55 EE Lull EE 56 Contents Chapter 7 Scanning Thick Media nn ccdecaceveusvececteieieerenneee 57 Scanning Thick Media 58 Automatic Thick Media Adjustment ss 59 When Scanning in Thick Media bosttions 61 Chapter 8 Wa INtOM EI 63 About scanner maintenance sise 64 Cleaning the Scan Area iii 65 Camera Alignment and Calibration 69 Replacing Scanner Parts svoccdecevceccerinedeusi
9. Firmware Release number is lower than the newest firmware version number on your manufacture s website Sonne Fes See ido Leg Trer One o es Sear Net Chapter 8 Maintenance Downloading new firmware How to install new firmware 1 New firmware is installed by opening the firmware exe file The firmware exe file must first reside on your machine Select the Save target or Save Link option if downloading from the web vanced Options D Update Scanner irmmwere b Rerresh area List 2 Lech Soret Mars ams ore Renten Hardware Bus Restore SUS edepler settings Hep a Chapter 8 Maintenance 87 Downloading new firmware 88 Chapter 8 Maintenance Chapter 9 Oc Scanner Agent Introduction Introduction Introduction Oc Scanner Agent is a program designed to integrate your wide format scanner with your overall system through the following two central functions m Oc Scanner Agent contains the drivers necessary to run you scanner m Oc Scanner Agent is an application designed to monitor and control the functional ity of your wide format scanner Oc Scanner Agent is designed specifically for Oc wide format scanners running under Windows 2000 Windows server 2003 XP and Vista 32 Features 90 Oc Scanner Agent allows you to monitor and control certain functions on your wide format scanning device from your Windows int
10. ON The power LED on the operator s panel will light red when the scanner is in Sleep Mode powered OFF and green when in Wake Mode powered ON O Sleep Mode po wer CO Wake Mode power ON Chapter 4 Turning Power ON OFF Wake Sleep Mode 39 Timer Function Scheduling ON OFF Times Timer Function Scheduling ON OFF Times Introduction You can program your whole weekly schedule into the scanner so it powers ON and OFF wake sleep on its own You enter your schedule s wakeup and sleep times in Oc Scanner Agent Timer tab as shown in the example below W i Ze sl Scanner MY SCANNER USB Status Info Log Timer One Touch Scan to Net Wake up Sleep Monday V 08 00 v 18 00 Tuesday 08 00 17 30 Wednesday v0s00 vio Thursday Friday Saturday Sunday I Link Monday to Friday Enter Sleep mode automatically Idle time before entering Sleep minutes so ok JI Ga sn To set the Timer 2 Select the Timer Tab 3 Click the checkmark fields for each day you want automatic wake up and sleep actions 40 Chapter 4 Turning Power ON OFF Wake Sleep Mode Timer Function Scheduling ON OFF Times N Under the Wake up column Click on the hour digits in the day s edit field to highlight them Use the arrow box to increase or decrease the hour value or use your keyboard to write the value in the field Move
11. background platen replacement After receiving a warning by Oc Scanner Agent and replacing the part be sure to reset the part replacement warning flag through the Oc Scanner Agent Status tab Note Regarding RECALIBRATION glass plate White background platen lamp unit re placement Replacing these parts will change conditions in the scan area Therefore it is recommended to recalibrate right after changing and cleaning these parts Caution Instruction Before replacing any parts be sure to turn the scanner power off and discon nect the power plug Chapter 8 Maintenance Replacing the glass plate Replacing the glass plate Action Remarks Note Turn the scanner power off and disconnect the power plug Open the scan area lid Push down on the two lever buttons found near the insertion slot on each side of the lid The scanning area lid locking mechanism should now be disen gaged Chapter 8 Maintenance 73 Replacing the glass plate Action Remarks 4 Place your thumbs in the inser tion slot and flip the scanning area lid back to its open position 5 The glass plate will be exposed and accessible 6 On each side of the glass plate there is a small lever with a round lever handle on its end Place a finger under both round lever handles on each side of the scanner 7 With both arms pull simultane ously on the left and right levers to flip the glass plate towards
12. cameras Adjusting The scanner is adjusting its cameras Standby The scanner is in standby mode when the LED indicator is red The Timer powers the scanner on and off from the standby mode Error messages This field relays errors returned from the scanner and related to the current Scanner mode When there is no error detected in the Scanner mode field lt None gt is displayed in the Error messages Error messages are useful for troubleshooting your scanner s function or connection Here is a list of error messages 94 Chapter 9 Oc Scanner Agent Interface of Oc Scanner Agent Error Message Description Solution Invalid Smart Check your smart card in the smart card drawer Make sure it Card for this scan is positioned inserted correctly and then reboot ner type Correction of The scanner is continuously monitoring your cameras This Camera X A B problem often arises when the internal glass plate or white C or D failed platen is dirty or smudged Follow the cleaning instructions that came with your scanner maintenance kit and run through the full maintenance process adjustment stitching and calibration Contact your Oc service technician if the problem persists Stitching of Cam The scanner is continuously monitoring the stitching status era X Y A B or between the scanner cameras This problem often arises when B C or C D the internal glass plate or white platen is d
13. press any button on the panel O Sleep Mode power d i Q Wake Mode power ON Advantages with using Wake up and Sleep modes Ready faster You turn the scanner OFF and ON sleep wake up by pressing the power key on the panel The scanner skips its init sequence and is ready to scan sooner than with Main Power OFF to ON Convenience When OFF LED is red the scanner can be powered up Wake up easily by pressing the power key or just by inserting paper into the scanner thereby indicating you wish to scan Timer function Scanner power with Wake up and Sleep can be setup and controlled through the Oc Scanner Agent software timer week schedule feature or through an idle time setting Save energy Sleep mode runs at low power values 38 Chapter 4 Turning Power ON OFF Wake Sleep Mode Automatic Power ON OFF Automatic Power ON OFF Automatic Power ON OFF Introduction Automatic power management lets you schedule your scanner s up time optimally and helps save energy You can set the scanner for automatic power OFF Sleep and power ON Wake up Automatic power management functionality is set and controlled through your Oc Scanner Agent software There are two automatic power functions Timer function m Enter Sleep mode automatically after idle time option i Note In order to use automatic power management functionality the scanner Main Power switch at the scanner s back must be turned
14. the correct internal temperature is essential when making high quality scanning through sensitive CCD s Your scanner needs to warm up before it can start scanning optimally The Timer Settings tab lets you program the scanner to automatically power on and warm up times most convenient for you so it stands ready when you need it You do not have to waste valuable time waiting for your system to reach optimal conditions Set your timer values Step Action Boot your PC with the scanner previously powered on Double click the Oc Scanner Agent icon on your system tray to display the interface Select the Timer Settings tab 98 Chapter 9 Oc Scanner Agent Interface of Oc Scanner Agent Step Action 4 Click the checkmark fields for each day you want to set automatic power on and off 5 For each day selected in the ON column choose the time hour and minutes you want the scanner to be powered on 6 Repeat the same procedure in the OFF column to set the power off times 7 Click Apply to download your settings D Note The settings are recorded by the scanner even when you power Oc Scanner Agent off They are retrieved next time you start the pro gram Note D When Oc Scanner Agent runs it checks that the scanner s clock is within 2 minutes from the PC clock If not Oc Scanner Agent will synchronize the clocks Normally this only happens when the scan ner s central power switch ha
15. to the Wake up column s minute digits for the same day Click on the minute digits in the day s edit field to highlight them Use the arrow box to increase or decrease the hour value or use your keyboard to write the value in the field Repeat this process in the Sleep column for the same week day Make settings for the other week days in the same manner or You can use the Link Monday to Friday option to make your settings for Monday apply for the whole work day week Note The Idle time before sleep time setting will still apply and may conflict with your Timer settings Change or disable the Idle time before sleep time setting if it does When you have filled out the dialog press Apply to download your settings into the scanner s memory When the Timer is active Your scanner will store and remember your settings so you have them after you turn off your PC and shutdown Oc Scanner Agent program When you restart Oc Scanner Agent the Timer tab will display the values currently stored in the scanner If the scanner is being used it will delay entry into Sleep mode The power LED on the panel will blink just before entry into a scheduled sleep mode You can cancel entry into Sleep mode by pressing the power button Chapter 4 Turning Power ON OFF Wake Sleep Mode 41 Automatic Shut Down after Idle Time Automatic Shut Down after Idle Time Introduction On delivery the scanner is set for automatic entr
16. Agent One Touch setup entries are actually designed to work with compatible with your scanners application control keys See the application s documentation or contact Oc Problems Related to Scanning Results Problems Related to Scanning Results Introduction Overview of the problems related to Scanning Results Problems Related to to Scanning Results Problem Possible cause and solution Not whole image Check in your scanning application that your size settings scanned are either for Auto detection or correspond to the size of the whole original Check in your scanning application that you are loading the original correctly Be sure to align the center of the original with the scanner s center arrow marking Stitching problems If scanning normal paper thin media Image sections Remove the original from the scanner turn power off and misaligned at then on to reboot so the scanner runs its self test procedure points between the The self test includes camera stitching correction sensors overlap If scanning normal paper thin media and above procedure ping pixels does not correct the problem Remove the original from the scanner and run full scanner maintenance If scanning thick media thick stiff originals will rest on top of the scanner rollers and thus raise a small distance over the glass plate This can lead to stitching irregularities In such cases the stitching parameters will need to be modified Y
17. IT 8 file t amp data Ta make an optimal calibration the program will attempt to locate the ITS reference file on the Intemel Press Cancel to stop program Use standard IT file Browse OK Selecting this button activates a search on the internet and downloads the right IT8 cali bration reference data file to your system The action requires that you are connected to the internet Use Standard IT8 file The standard ITS file TT 8data IT8 comes with the maintenance program and is installed on your system The file can substitute for the right IT8 calibration sheet reference data file but is however far from optimal Browse This button lets you search for the corresponding IT8 calibration reference data file on your file system if it is included on a floppy disk for instance Chapter 10 Oc Scanner Maintenance 105 Oc Scanner Maintenance program 106 Chapter 10 Oc Scanner Maintenance Chapter 11 Trouble Shooting Trouble Shooting General Trouble Shooting General Introduction This section describes trouble shooting procedures for the most common issues that can arise with your scanner Please look for a problem description that matches your actual situation If found perform the recommended trouble shooting procedures before requesting a service call How are errors reported on your system The scanner panel s Error Indicator will blink when the scanner detects an error Oc Scanner Agent
18. Oc User manual Oc CS4300 scanner series User Manual Oc CS4300 scanner series Oc Technologies B V 2008 Oc Technologies B V Venlo The Netherlands All rights reserved No part of this work may be reproduced copied adapted or transmitted in any form or by any means without written permission from Oc Oc Technologies B V makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further Oc Technologies B V reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revision or changes Edition Edition 1 Trademarks Trademarks Oc Oc CS4300 scanner series are registered trademarks of Oc Technologies B V Adobe Acrobat Reader and Distiller are registered trademarks of Adobe Systems Incorporated PostScript 3 is a registered trademark of Adobe Systems Incorporated Microsoft Windows Windows xp Windows Server 2003 Windows Vista 3 2 are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Products in this publication are referred to by their general trade names In most if not all cases these designations are claimed as trademarks or registered trademarks of their respective companie
19. ait LED lights This is normal The Wait LED is on during Cali bration to indicate that the original should not be removed or moved during the Calibration proce dure All panel input is prevented during basic calibration Diagnostics LED blinking Error detected during Self Test The Diagnostics LED shows the scanner s Self Test result status An unlit Diagnostics LED means that the scanner s Self Test procedures encountered no errors If the Diagnostics LED blinks an error was discovered during Self Test Open Oc Scanner Agent double click the scanner icon on your system tray and select the Status tab to view additional information about the error Chapter 3 The Operator s Panel 27 Power Control Buttons and LED patterns How it looks on the scanner What it means Both Diagnostic LED and Wait LED blinking Maintenance needed Simultaneous blinking by both the Diagnostic LED and the Wait LED may mean that the scan ning area needs cleaning and the cameras calibrat ed See the section on Maintenance for instruc tions If the Diagnostic and the Wait LEDs con tinue to blink after scanner maintenance there may be camera position errors that requires Oc service 28 Chapter 3 The Operator s Panel Media Control Buttons and LED Patterns Media Control Buttons and LED Patterns Introduction A Your panel contains LEDs and buttons for controlling the media you insert for scanning
20. ble Scanner storage otava Scanneruptime 2Daye2t Hours 30 Minutes Time since adjustment fi Seconds Firmware timestamp pu 232008 13 40 32 Firmware download time ba 152008 17 23 59 Serial number EE Service ID fi 8223 ICC file template IESSEN Cancel Apply Info Tab Item Description Usage Firmware release Upgradeable firmware version User Version numbers are increased each time a new OFFICIAL firmware is released Firmware revision Internal to manufacturer Support Firmware build number Scanner uptime The amount of time your scan User ner has been turned on Time since adjustment The time lapsed since the scan User ner last performed auto adjust ment Firmware timestamp Internal to manufacturer The Support date the firmware was compiled Firmware download time The date time the current User Support firmware was downloaded to the PC 96 Chapter 9 Oc Scanner Agent Interface of Oc Scanner Agent Info Tab Item Description Usage The scanners serial number User Support Service ID ID number that relates to first Support time operation Log The Log tab displays summarized values related to your scanner s runtime x Scanner cs wipsaem oce nl kA Status Into E68 Timer One Touch Scan to Net Number of scans 134 Total length scanned 9756 cm Total roller movement 20162 em Last calibration timestamp os 08 26 08 View error lag Canc
21. canner software applications Caution The scanner is equipped with a three wire pin grounding type plug If you cannot insert the Action Set up the scan station Your scanner should be placed either on the specially designed stand alone floor stand or on a sturdy table Make sure there is enough space behind the scanner to allow the media to run out Chapter 2 Installation Remarks Note DO NOT YET CONNECT THE SCANNER TO POWER OR PC Installation Install drivers and tools on your PC 1 Insert the CD ROM into your PC Normally the setup program interface will start automatically If it does not locate the set up exe file on the CD and start it manually 2 Follow the installation wizard to install the software 3 Remove the CD ROM when installation is complete Note You must install your scanner s drivers and tools before you connect the scanner or install any scanner software applica tions Shut down the PC Your PC must be powered off before connection with the scanner Disconnect the power plug Note This step is to ensure your own personal safety and to help protect your device from potential damage Remarks Chapter 2 Installation 13 Installation Action Remarks Clean the scanner feeding bed This is the flat surface in front of the insertion slot Wipe thor oughly so dirt and dust are not dragged into the scan area with
22. ction of IT8 Calibration sheets results in slight differences between production batches This means that the Colour Patch Reference values in one batch of IT8 Calibra tion sheets do not necessarily match those in another production batch Colour matching and calibration are optimal when using your IT8 Calibration sheet with an IT8 calibration sheet reference data file corresponding to the sheet s production batch The Scanner Maintenance CD comes with a number of these files that are installed with the maintenance program The IT8 sheet batch ID is contained in the bar code on your maintenance sheet Your Scanner Maintenance program detects the batch ID so that it selects automatically the right IT8 calibration sheet reference data file among the list of files installed on your system Normally this process is automatic But in some cases the Scanner Maintenance program cannot find the matching IT8 calibration sheet reference file For example you may have obtained a calibration sheet to replace your original one that is newer than your Scanner Maintenance software version In such cases the matching reference file will not have been delivered and installed on your system Chapter 10 Oc Scanner Maintenance Oc Scanner Maintenance program The following dialog appears when the Oc Scanner Maintenance program cannot find the IT8 calibration sheet reference file that corresponds to the maintenance sheet being used x Cannot find
23. d then use the dampened cloth to clean C Before cleaning or replacing any user replaceable parts be sure to turn the scanner power off and disconnect the power plug D The scanner should be operated from the power source type indicated on the marking label If you are unsure of the type of power available consult your dealer or local power company E The scanner is equipped with a three wire grounding type plug This plug will fit only into a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not defeat or ignore the purpose of the grounding type plug F Do not allow anything to rest on the power cord Do not locate the scanner where persons will walk on the cord G If an extension cord is used with the scanner make sure that the total ampere ratings of the products plugged into the extension cord does not exceed the extension card ampere rating Make sure that the total rating of all products plugged into the wall outlet does not exceed 15 amperes H Slots or openings in the cabinet at the back or bottom are provided for ventilation This ensures reliable operation of the product and protects it from overheating These openings must never be blocked or covered The openings should never be blocked by placing the unit on a bed sofa rug or other similar soft surface This product should never be placed near or over a ra
24. diator or heat register This product should not be placed in a built in installation unless proper ventilation is provided I Never push objects of any kind into the scanner through cabinet slots since they may touch dangerous voltage points or short out parts that could result in a risk of fire or electrical shock Avoid any possibility of spilling liquid of any kind on the scanner J Do not attempt to service the scanner yourself Opening or removing those covers re quiring tools may expose you to dangerous voltage points or other risks Refer all servicing in those compartments to authorized service personnel K Unplug the scanner from the wall outlet and refer servicing to authorized service per sonnel under the following conditions Chapter 12 Appendix A Important safety Instructions Important safety instructions When the power cord or plug is damaged or frayed If liquid has been spilled into the scanner If the scanner has been exposed to rain or water If the scanner does not operate normally when operating instructions are followed then adjust only those controls covered by the instructions in this manual Improper adjustment of controls other than those mentioned in this manual may result in per manent damage and will at best require extensive work by a qualified technician to restore this product to its normal operation If the scanner has been dropped or the cabinet has been damaged If the scanner exhibits a distinc
25. e only use the interface cables supplied with the scan ner 16 Chapter 2 Installation Remarks Connect the other end of the interface cable to the PC USB connection Connect the A connector end flat end to a USB port on your computer Connect the power cable to the scanner Connect the scanner power cable to the scanner s main power connection socket The main power connection socket is at the scanner s backside Installation Chapter 2 Installation 17 Installation Remarks Connect power to the wall outlet Connect the other end of the scanner power cable to the power outlet Note The scanner is equipped with a three wire pin grounding type plug If you cannot insert the plug into your outlet contact your electrician to replace the plug or outlet to ensure a grounded power connec tion Do not try to de feat or ignore the pur pose of the grounding type plug Switch on the scanner Switch on the main power switch at the back of the scanner 18 Chapter 2 Installation Installation Remarks Switch on your PC and start Windows Windows will detect the new hardware scanner during start up and the drivers you installed in step 2 will be recognized Follow Windows hardware in stallation instructions should any appear on your screen Verify correct scanner installa tion seme Dr HACE 30 m Tene Sees Tod Scan 1 1
26. e de scribed in the next user guide sections m Power ON OFF m Loading the scanner m Scanning thick media 22 Chapter 3 The Operator s Panel Overview of the Operators Panel and LED indicators Overview of the Operators Panel and LED indicators Introduction The panel consists of operation buttons and LED indicators There are buttons for power ON OFF paper feeding and triggering applications one touch The LED indicator s function is to display scanner status in relation to its basic operations such as self testing and media readiness Operation of the buttons and interpretation of the LED indicator light patterns are de scribed in this section Illustration 1 6 Step Description Power LED Diagnostics LED Wait LED Email application Scan Application Copy Application Paper Forward Reverse keys ATAC key Paper Ready LED Chapter 3 The Operator s Panel 23 Power Control Buttons and LED patterns Power Control Buttons and LED patterns Introduction The following table describes the panel s LED light patterns and what they mean The illustrations marked startup phase 1 2 3 4 show how the Operator s panel will look LED lighting patterns starting from when you turn the Main power switch ON through the self test procedures and until the scanner is ready to scan Note D For simplicity the illustrations below display a Standard Panel i e
27. e scanner power ON Make sure that the scanner has been turned ON for at least 5 minutes prior to camera align ment and calibration The short warm up time will ensure that light conditions and camera heights have stabilized Launch the scanner mainte nance program 1 On your PC Right click on the scanner icon 2 Select Launch Scanner Main tenance to open the program s welcome dialog Advanced tions launch Scanner Montois Restore Help Chapter 8 Maintenance 69 Camera Alignment and Calibration Action Remarks 3 Follow the steps described by the wizard The scanner maintenance wizard will guide you through the Scanner Maintenance Welcome This wizard wl help calbrate your scanner Before proceeding please mabe sure that the scan area is properly clean You can use the Scanner Validation feature below to control that the scar area and calbration sheet are clean before starting the calbration process Calbration includes camera algrmert thing as well as complete mage Calbration to cong to both sRGB and NTSC standards Press Next to start scanner calbration alignment and calibration steps Click the Next button in the welcome dialog to proceed Laure Scanner vie 4 Insert the calibration sheet During the process the wizard will ask you to insert the Calibra tion Sheet that came with your scanner The sheet s printed side must be inserted face down Alig
28. e the Paper handling option Auto load is set in your scanning application 2 Align the center of the document with the center arrow marking on the scanner bed 3 Push the original into the insertion slot until you feel it contact the rollers and the Paper Ready LED lights green yellow for thick media The scanner will grab the original automatically and move it into startscan position 5 delay factor can be set in the scanning application The delay will give you time to control straight positioning of the document in cases where the scanner is grabbing the original too fast Chapter 5 Loading Originals into the Scanner 47 Manual loading Manual loading Manual loading 1 Make sure the Paper handling option Manual is set in your scanning application 2 Align the center of the document with the center arrow marking on the scanner bed 3 Push the original into the insertion slot until you feel it contact the rollers and the Paper Ready LED lights green yellow for thick media 4 While holding the original in place with one hand use the other hand to press and hold down the Paper Forward button on the scanner 5 The original moves into the start scan position 48 Chapter 5 Loading Originals into the Scanner Unloading the original after scan Unloading the original after scan Unloading the original after scan 1 Press the Paper Reverse button to eject the original back to the scanner feedi
29. el ech Log Tab Item Description Number of scans Used to monitor the use of your scanner Total length scanned Total roller movement Lamp light on Used to monitor and plan the scanner maintenance Last calibration timestamp Lamp light on It is advised to replace the lamp every 4000 hours of use D Note Make sure to use the timer settings to save the lamp usage when the scanner is idle see ech Last calibration timestamp It is recommended that you clean align and calibrate your scanner at least 7 days after the last date indicated in this field see A Chapter 9 Oc Scanner Agent 97 Interface of Oc Scanner Agent D Note 7 days is an average assessment for normal scanning If you scan old originals that leave smudges on the glass plate or if you have high quality requirements for precise colour graytones you can calibrate more often Timer The Timer tab allows you to program the scanner s internal clock that controls your scanner s power on and power off schedule D Oce Scanner Agent xj Scanner CS wfpsoem oce nl zi Status Info Loa b 2 One Touch Scanto Net Wake up Sleep Monday From a z Tuesday IT Dot E omg a Wednesday oS rm 000 Thursday poux E foo Saturday poux ro a Sunday a ro T Link Monday to Friday Enter Sleep mode automatically Idle time before entering Sleep minutes 15 This feature allows you to start scanning without wasting time Indeed running with
30. eps Check that you have the following information is available for the Oc Helpdesk Serial number of the printer Serial number of the scanner Used driver or application A good problem description Technical assistance Step Action 1 the error can not be remedied through the action suggested on your PC screen the error and its remedy is not de scribed in this users guide the system fails to report the error on your screen 2 Before calling technical assistance prepare the following 1 Write down your scanner model name and serial number The serial number is the 5 character string printed on a label on the back of the scanner 2 Write down your Firmware version 3 See the section How to identify the firmware version running in the scanner 4 There are LEDs information on the display Write down the lighting and color pattern of the LEDs 120 Chapter 11 Trouble Shooting Chapter 12 Appendix A Important safety Instructions Important safety instructions Important safety instructions Important safety instructions D 122 Note Read all of these instructions and save them for later use Follow all warnings and instruc tions marked on the scanner A Do not place the scanner on an unstable surface stand cart or table Serious damage can be caused if the unit falls B When cleaning do not spray apply liquid cleaners directly onto the scanner parts Apply liquids to your cloth an
31. erface system tray eliminating the need to start up a specific scanning application first Here are some of the main features available from this application Gain visual indication that the scanner is connected to the PC View the scanner s status called the Scanner Mode by moving the mouse over the scanner icon on the system tray Status messages include remaining warm up time interface connection errors and an indication that the scanner is ready for scanning View useful Error messages related to the current Scanner Mode View the load status of the original media to be scanned Setup the scanner s timer to determine times for automatic power up power down for each day of the week a View information on the scanner device in relation to firmware and hardware revisions The information helps you keep track of your upgrades and is useful for support purposes Monitor the use and plan the maintenance of the scanner Initiate a scan of the USB interface bus Quick launch of installed scanning applications Chapter 9 Oc Scanner Agent Installation of Oc Scanner Agent Installation of Oc Scanner Agent Introduction The Oc Scanner Agent setup program includes the installation of the scanner drivers and of the scanner control utility Oc Scanner Agent Caution It is essential that you install Oc Scanner Agent before you connect the scanner or install any other scanner applications Indeed all drivers a
32. erview of the Operator s Panel Application Control One Touch Scan for additional information Illustration Chapter 6 Scanning 55 Batch scanning Batch scanning Introduction Batch scanning involves jobs where you want to feed and scan a whole set of originals that require equal scan settings 1 Set your scan settings size type image adjustments for the batch Your settings will apply to ALL the documents in the batch 2 Set the scan software into Batch Mode This will tell the scanner to start scanning as soon as the document is fed so you don t need to trigger the scan 3 Choose Automatic loading optional for fast and effective loading Read you scan software s on line help pages for specific information on batch scanning with the applica tion Note D The availability of Batch scanning options will depend on your scan copy software and its level of compatibility with the scanner model 56 Chapter 6 Scanning Chapter 7 Scanning Thick Media Scanning Thick Media Scanning Thick Media You may need to scan documents and drawings printed or pasted on thick media such as cardboard foamboards gatorboards etc To do so you will need to fit the insertion slot to the thickness of your original This is done by raising the pressure platen to the exact correct height 58 Chapter 7 Scanning Thick Media Automatic Thick Media Adjustment Automatic Thick Media Adjustment Introducti
33. he underside of the scanner Repeat the process with the second filter Chapter 8 Maintenance 85 Downloading new firmware Downloading new firmware Introduction Like a computer your scanner needs an operating system in order to work This operating system is called Firmware Firmware runs inside the scanner and links its processors with the PC applications running the scanner When do I need new firmware Your scanner is shipped with the latest firmware available You can afterwards upgrade your original firmware with newer firmware and continue to do so as they are released Firmware upgrades can be downloaded from Oc s website See www oce com Upgrade your firmware when 1 One or more new features are released or other improvements are made to the scanner though its firmware 2 An error is discovered in the firmware version you have in the scanner and Oc recom mends installation of new firmware in which the error is corrected NOTE Your manufacture s website specifies improvements with every new firmware release How to identify the firmware version running in the scanner 86 1 1 Start Oc Scanner Agent Left click on the system tray s scanner icon 2 Select the Info tab 3 The Info tab displays useful data about your scanner firmware 4 Firmware release Upgradeable firmware version 5 Firmware download time The date time the current firmware was downloaded You can upgrade your firmware if the
34. in the next illustration Chapter 4 Turning Power ON OFF Wake Sleep Mode 35 The scanner s Self Test Procedure 2 Self Adjustment Adjustment of light profiles stitching and black white points Starts after the Init Sequence when the scanner s main power switch is turned ON or right away when the scanner goes from sleep to wake mode The panel s LEDs will be lit as shown below CH mennene M 36 Chapter 4 Turning Power ON OFF Wake Sleep Mode Scanner ready to scan Scanner ready to scan You will know that the self test procedures have completed and the scanner is Ready when the Power LED is lighted green and the other LEDs are off as shown below Chapter 4 Turning Power ON OFF Wake Sleep Mode 37 Wake and Sleep modes Wake and Sleep modes Introduction With the main power switch ON scanner power can be set in Sleep mode and Wake mode Sleep mode is the energy saving mode The scanner cannot scan when in the Sleep mode Wake mode is the full power ON mode for scanner operation The scanner will eo from Wake mode into Sleep mode a Automatically after a set idle time see Automatic Power functions a Automatically with the Timer see Automatic Power functions a Manually when you hold the power button down for 3 seconds The scanner will go into wake mode a Automatically with the Timer see Automatic Power functions a When you feed a document into the scanner a When you
35. irty or smudged failed Follow the cleaning instructions that came with your scanner maintenance kit and run through the full maintenance process adjustment stitching and calibration Contact your Oc service technician if the problem persists D Note If you encounter another error message try to shut down and reboot your system Note D If the problem persists contact your technical support Make sure you have the Error message text and information from the Info tab on hand to relay to your Oc service technician Original This field informs you about the load status of the original in the scanner During scanning the scanner moves the paper back and forth in the slot in order to po sition it correctly for the next task If the Oc Scanner Agent screen is opened during scanning you are able to follow the operations performed on the original through the messages that appear in the Original field The Original messages tell you if the original is present Not ready Busy or Ready and includes additional information on the original s position insertion ejection status and more Chapter 9 Oc Scanner Agent 95 Interface of Oc Scanner Agent Info Info When you click this tab information about your scanner is displayed x Scanner CS wipsoem oce nl Se Status H J Log Timer One Touch Scanto Net Firmware release Faam build 24215 P address frone Scanner time fNetevaila
36. l cleaning cloth provided with the SMK When not in use cover the scanner with the plastic dust cover Note D Make sure the scanner is powered off before covering it with the plastic cover Otherwise the temperature of the scanner would be too high Camera alignment Camera alignment must be performed to get invisible transitions be tween camera range borderlines The procedure slightly differs according to your type of scanners m some models have a single fixed camera Therefore they do not require camera align ment The maintenance wizard will automatically detect the scanner model and skip the camera alignment step m some models have two cameras A B starting from the right side of the scanner Chapter 10 Oc Scanner Maintenance 103 Oc Scanner Maintenance program One is fixed and the other is adjustable Calibration After Camera alignment the Scanner Maintenance program goes straight to Basic black and white point and Colour Calibration colour scanners only on its own You don t have to insert extra sheets or find camera positions on the scanner The Maintenance program detects the scanner model and makes all the necessary calculations Your scanner s Precision Colour system lets you calibrate on the field at any time ensuring stable and predictable colour output The scanner will be calibrated to both sRGB and NTSC colour spaces using an ANSI ITS calibration target IT8 Calibration target 104 Mass produ
37. m the scanner The above behavior ap plies for both thin media scanning green blinking and thick media scanning yellow blinking 30 Chapter 3 The Operator s Panel Media Control Buttons and LED Patterns How it looks on the scanner Description Paper Ready LED Red No Thick media detected The paper ready indicator will light red if the pressure platen is in a thick media setting a raised pressure platen but no media is detected in the scanner Chapter 3 The Operator s Panel 31 Media Control Buttons and LED Patterns 32 Chapter 3 The Operator s Panel Chapter 4 Turning Power ON OFF Wake Sleep Mode Main Power ON OFF Main Power ON OFF The main power switch is at the back of the scanner m Press the upper half of the switch marked T to turn the main power to ON m Press the lower half of the switch marked o to turn the main power to OFF 34 Chapter 4 Turning Power ON OFF Wake Sleep Mode The scanner s Self Test Procedure The scanner s Self Test Procedure Introduction When you connect the scanner to the power outlet and turn on the outlet switch at the back of the scanner it starts up with a self test procedure The scanner s self test procedure consists of two main steps 1 Init Initialization Sequence The scanner loads and tests internal parameters Only initiated when you turn the main power ON The panel s LEDs will be lit as shown
38. mal functionality for moving the original forwards and backwards 60 Chapter 7 Scanning Thick Media When Scanning in Thick Media Positions When Scanning in Thick Media Positions Introduction The scanner employs an automatic self adjustment procedure light profile stitching etc that can only activate itself when the scanner is in the Normal position With prolonged scanning in extended thickness settings you should from time to time return the scanner to its Normal position to allow it to self adjust This will ensure refreshed self adjustment and optimal performance of your scanner Make a habit of always setting the scanner in the Normal position when shutting down so it can auto self adjust the next time you turn it ON Before you begin Remember to return to the Normal position so the scanner can run Auto Self Adjustment Modifying Stitching Parameters DS Thick stiff originals will rest on top of the scanner rollers and thus raise a small distance over the glass plate This can lead to irregularities in relation to stitching of the image at points between the cameras overlapping pixels In such cases the stitching parameters will need to be modified You can modify stitching parameters through your scanning application in the following way Insert your thick original in the scanner and scan the image using your scanning applica tion Check the result in the viewer for overlapping or missing pixel
39. n the sheet s midpoint arrow with the scanner s midpoint ar row and feed the sheet into the scanner Click the wizard s Next button to continue Scanner Calibration Wizard Scan ITB NTSC 5 The program aligns and cali brates the scanner The program works in steps to analyze and correct the align ment and stitching status of the cameras calibrate black and white values and calibrate color The calibration sheet will be res canned a number of times as the program processes data Let the program complete all alignment and calibration steps 70 Chapter 8 Maintenance Camera Alignment and Calibration Action Remarks Finished The wizard will tell you when the process is finished 1 Remove the Scanner Calibra tion Sheet from the scanner 2 Return the Scanner Calibra tion Sheet to its protective cover and then place it in the storage folder Store the folder in a dry place and out of direct light Chapter 8 Maintenance 71 Replacing scanner parts Replacing Scanner Parts Replacing scanner parts Introduction 72 This section describes how to replace those scanner parts that are liable to wear down over long term use Changing parts will renew your scanner and reestablish optimal results Oc Scanner Agent monitors scanner usage and will warn you when it is time for a re placement Note Regarding Oc Scanner Agent warning flag glass plate and White
40. nd Check that the scanner is properly connected and turned on 102 Chapter 10 Oc Scanner Maintenance Oc Scanner Maintenance program Oc Scanner Maintenance program Why maintain the scanner Regular Scanner Maintenance is a sure way to minimize costly downtime The three routine maintenance procedures Cleaning Camera alignment and Calibration will improve image quality and reduce service costs These three maintenance functions are closely entwined and they should all be performed in a single maintenance session starting with cleaning the scan area and ending with calibration The reason is that if you clean the glass or adjust the cameras then you will have changed conditions in the scanning area and will need to calibrate in order to readjust black and white This works the other way as well scanner calibration must always be preceded by cleaning and camera alignment to get reliable calibration results Use the software The Oc Scanner Maintenance software is a wizard which guides you through the whole process of maintenance All you have to do is follow the instructions on the screen For more details about the procedure please refer to the Scanner Maintenance leaflets provided with the software Oc Scanner Maintenance is performed in three consecutive steps m Cleaning of the scan area m Camera alignment m Calibration Basic calibration and Colour calibration Cleaning To clean the scan area use the specia
41. nd will warn you when it is time for a replacement Caution A Turn the scanner power off and disconnect the power plug Procedure Remarks Turn the scanner power off and disconnect the power plug Chapter 8 Maintenance 77 Replacing the White background platen Remarks Open the scan area lid Push down on the two lever buttons found near the insertion slot on each side of the lid The scanning area lid locking mechanism should now be disen gaged Place your thumbs in the inser tion slot and flip the scanning area lid back to its open position 78 Chapter 8 Maintenance Replacing the White background platen Action Remarks On the lid s left edge you will find a red strip This is the white platen cover Grip the top flexible edge of the red strip with your fingers Remove the red strip to expose the edge of the white back groundplaten Grip the edge of the white background platen with your fingers and pull to slide it out of the scanner Reverse the steps to insert your new white background platen Carefully slide in a new white background platen while taking care not to bend it Chapter 8 Maintenance 79 Replacing the White background platen Remarks Re attach the red strip Close the scanning area lid so the locking mechanism reengages Note It is recommended to calibrate after changing the white background platen
42. ng bed 2 Press the Paper Forward button if you wish to eject the original out the back of the scanner Chapter 5 Loading Originals into the Scanner 49 Fast loading Fast loading Introduction D What is Fast loading With normal default loading i e without the Fast load option selected the original is pulled all the way into the drive system past both roller axles and then reversed to start scan position in order to ensure precise detection of the original s placement in the scanner With the Fast load option selected the original is pulled only under the first roller axle and scanning will start from there The Fast load option is convenient for batch scanning of originals with robust edges that feed easily Normally with batch scanning you would use the Fast load option in conjunction with automatic loading however you can also use manual loading to feed the original into start scan po sition Note The availability of the fast loading option will depend on your scan copy software and its level of compatibility with the scanner model Fast loading 50 Fast loading is a time saving loading option designed for batch scanning The fast loading option can be selected in the scanning application Chapter 5 Loading Originals into the Scanner Soft handling Soft handling Soft handling The Soft handling option is selected in your scan application Soft handling means that feeding and scanning a
43. ning its Self Adjust ment of light profiles stitching and black white points Note To maintain optimal conditions the scanner runs new Self adjustment proce dures periodically during the day without lighting the wait LED If the Wait indica tor blinks the scanner needs to run Self Adjustment but cannot Scanner Ready startup phase 4 When the Wait LED turns off and only the Power LED is ON and lights green self adjust ment is completed and the scanner is ready to scan Chapter 3 The Operator s Panel 25 Power Control Buttons and LED patterns How it looks on the scanner What it means e Wake up Sleep Turn power ON OFF with Pover N TP power key normal use with main power switch always ON oO With the outlet switch always ON use the Power key to control scanner power Hold down on the Power key to toggle power into Wakeup and Sleep modes The Power LED lights green when the scanner is ON Wake up and red when power is OFF Sleep When you turn the scanner ON in this manner it skips the init sequence and starts with Self Adjustment as described above for startup phase 3 When in the power Wake up Sleep mode The scanner can be manually powered up and down Power OFF Sleep wake and sleep by pressing and holding down the power button or inserting a document for scanning See Power Wake sleep and Adjustment The scanner can automatically be powered up and down wake up sleep by Oc
44. nplug the connec tions and restart the installation from step 1 as described above If you continued installation before installing Oc Scanner Agent see the troubleshooting instructions below Loose interface connection on both ends unplug and then firmly plug in the interface cable Smart Card not inserted correctly Control that the smart card contact side faces downwards and the card is inserted all the way in its slot System needs rebooting shut down the scanner and PC unplug the connections Then plug in the interface connec tions turn on the PC and when Windows is loaded turn on the scanner Chapter 11 Trouble Shooting 109 Problems Related to Scanner Installation 110 Problem Possible cause and solution Need to reinstall I got the Unknown device is found message and contin ued installation of the scanner Now the scanner appears as incorrectly in stalled on my sys tem does not detect the scanner Oc Scanner Agent If you connected and tried to install the scanner before installing Oc Scanner Agent the unknown device found message will appear If you continued to step through the dialogs from there the scanner will be entered on the system as a new device without functional drivers If this is the case the scanner will be dis played in the Windows Device Manager with a yellow error icon The scanner entry must be removed from the Device manager before re installing co
45. ntenance P E E T 64 Manual loading EE 48 N Note E A 135 0 Oc Copy Easy ee 119 Operator s panel BUCHOS ssscscassssscscisscsesdvcsscnstessccssasstssacecsstaziztiss 22 LED scsscesesnevstecscassedeicaecosspesssasesessoiver satan secstses 22 R Replacing Dust Filets dagegen eegener Scanner Lamp Unit oo cece scceeeseseeseeeeees SCANNED PACTS ett the glass plate wwe White background platen S Safety information Ee A scan RE LI IEEE 117 Scanner Agent TE 42 90 92 Scanner installation EEE TE D IE NE 109 scanner maintenance TT EU 102 Scanning Thick Media EN 58 Setting the input size ee E 52 Sleep mode te A eae inten eee 38 sleep mode star rh tm Eege ee 42 Soft handling E detre rss id ed et ete ege 51 Status S tin ii ete 92 T Technical Assistance Leesberg eeh 120 Timer Function Scheduling ON OFF ccecccseseseseseseneneneees 40 Trouble shooting 136 EENS E 108 U Unloading the original EE 49 W Wake mode siphon 38 42
46. o Net Scannermode Ready Original Not ready Original ejected Scanner Messages Nomessages Maintenance Messages No maintenance required Scanner mode What the scanner is doing at any given moment Here is a list of the different scanner modes Chapter 9 Oc Scanner Agent 93 Interface of Oc Scanner Agent Scanner mode Description lt N A gt Scanner not accessible Oc Scanner Agent has not yet detected the scanner Scanner is unsup ported Scanner is busy or turned off The connected scanner is not a model compatible with Oc Scanner Agent This message is displayed while downloading firmware to the scanner Programming Mode Firmware may be download ed The scanner is in this mode when firmware is being downloaded with the firmware exe program Initializing The scanner is initializing its settings start up Warming Up The scanner needs to warm up before it can function in optimal conditions This takes a few minutes Ready The scanner is ready for scanning Not Ready Error An error was detected View the error message detected Test Mode The scanner test mode is used during technical service Continuous self The scanner is performing test operations to ensure optimal test mode performance light profile corrections stitching etc Calibrating The scanner is performing calibration of the
47. ollers completely using a separate clean dry lint free cloth 2 Dry the lower rollers complete ly using a separate clean dry lint free cloth Caution Do not spray liquids directly onto the scan area Chapter 8 Maintenance 67 Cleaning the Scan Area Remarks Close the scanning area lid 1 Pull down and close the scan ning area lid when finished 2 Press gently down on the cov er top to make sure the locks reengage click Clean the scanner feed area surface Clean also the scanner surface so dirt and dust are not dragged in to the scan area with the original Cover when not in use Cover the scanner with its plastic dust cover when not in use Caution Make sure the scanner power is OFF when using the dust cover 68 Chapter 8 Maintenance Camera Alignment and Calibration Camera Alignment and Calibration Introduction Scanner calibration is very easy to perform with the Scanner Maintenance program you installed with your drivers After manually cleaning the scan area you just insert a calibration sheet start the Scanner Maintenance program and let the wizard take over D Note Cleaning and calibration are tied together Cleaning the scanner creates the need for renewed calibration and correct calibration will always require a clean scan area Note D The best quality of a calibration is generated after 1 hour warming up of the scanner lamp Action Turn th
48. on Scanners with Automatic Thickness Adjustment Control ATAC have an ATAC key on the operator s panel You use the key to raise and lower the pressure platen You can change the insertion slot size pressure platen height on your scanner from 2mm to 15 mm up to 0 6 Originals up to 2mm thick should be scanned with the pressure all the way down normal position Thicker originals will require you use the ATAC key to adjust for thick media Ot LOI To adjust the insertion slot for thick media with ATAC 1 Press the ATAC key on your operator s panel to set the scanner in ATAC mode 2 The Paper Ready Indicator blinks yellow indicating the scanner is in ATAC mode but not yet ready i e the pressure platen is not yet positioned for the thick original 3 Press and hold the Paper Forward key arrow up key to raise the pressure platen until there is room to insert the thick original 4 Insert the thick original evenly for a straight scan path 5 Press and hold the Paper Reverse arrow down key to lower the pressure platen until the pressure platen stops on its own 6 The Paper Ready indicator will stop blinking and remain yellow when the pressure platen is positioned correctly and is ready for thick media scanning Chapter 7 Scanning Thick Media 59 Automatic Thick Media Adjustment 7 The scanner will automatically leave the ATAC mode which means that the Paper Forward and Paper Reverse keys will return to their nor
49. onnectors a Insert your thumb in the slot at the top of the interface cover Push down to snap the lid open Remove the interface cover with both hands Smart Card is inserted in its slot above the interface connec tions P Note The cover must always be closed before you turn the scanner ON D Note Be sure that the scanner is turned off when removing and inserting a Smart Card or accessing the Smart Card area Chapter 11 Trouble Shooting 111 Problems Related to Operation of the scanner Problems Related to Operation of the scanner Introduction Overview of the problems related to the operation of the scanner Problems Related to Operation of the Scanner Problem Possible cause and solution Wait light flashes diagnostics light is off DO Kits m The scanner needs to run Self Adjustment but cannot Self Adjustment cannot run with a raised pressure platen or with media in the scanner Self Adjustment is necessary for maintaining optimal and stabile internal conditions Remedy Any original in the scanner should be removed and the pressure platen should be set to the Normal position i e not a thick media setting m When Self Adjustment becomes possible the Wait LED stops flashing but continues to be on until Self Adjustment is completed m Ifthe error doesn t disappear turn the scanner off and then on m Ifthe error persists you can reinitialize all settings by unplug ging the scanner and wai
50. ou can modify stitching parameters through your scanning ap plication See the section When Scanning in Thick Media Positions in this guide Contact Oc if the problem persists Edge distortion Scanning thick stiff originals can give distortions when the with thick originals front edge meets the exit rollers or the trailing edge leaves the entry rollers To omit this the leading and trailing edges are by default skipped when in one of the extended media thickness posi tions Leading trailing edge skipping can be turned off on through the scanning application s setup dialogs If you en counter edge distortion control that the Leading trailing edge skipping option is set in your application Chapter 11 Trouble Shooting 117 Problems Related to Scanning Results 118 Problem Possible cause and solution One or more thin m vertical lines in the direction of paper feeding on the scan result but not on the original drawing This is often caused by an unclean glass plate or unclean white background platen Even a single spec of dirt in the wrong spot on the glass plate or background plate can apply a streak through your entire scan To remedy run a full scanner maintenance session cleaning alignment and cali bration The last two maintenance steps are also vital as the scanner will have memorized dirt specs in previous calibra tions and self adjustments and you need to reset after dirt removal
51. ou can measure and set a length value or choose automatic length detection Chapter 5 Loading Originals into the Scanner Chapter 6 Scanning Software applications for scanning Software applications for scanning Introduction Your scanner is controlled through scan copy or imaging software installed on your PC Optimal full featured scanning functionality is obtainable through scan and copy software specifically developed for compatibility with your scanner model See the scanner manufacturer s website for information on scanner software and compat ible third party applications Simple scanning functionality Many common imaging applications support TWAIN and WIA interfacing and will thereby support simple scanning tasks through a limited range of settings and control options 54 Chapter 6 Scanning Running applications from the scanner panel Running applications from the scanner panel Definition Normally you would control the scanner from your PC through your scan software user interface However your scanner also supports one touch buttons that enable you to trigger your software from the scanner panel When a button is pressed a scan is initiated and the result is loaded into the application triggered You configure your one touch buttons through Oc Scanner Agent and your compatible scanning software Please refer to the on line help in these applications for instructions Note D See Appendix A Ov
52. r hazardous Substances or Elements Mercury Cadmi Hexava Poly lent bromi bromi Chromi nated nated um Cr biphenyls diphenyl VI PBB ethers PDBE Chapter 13 Appendix B Regulations Regulations Part name Toxic or hazardous Substances or Elements O Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement in SJ T11363 2006 X Indicates that this toxic or hazardous substance contained in at least one of the ho mogeneous materials used for this part is above the limit requirement in SJ T11363 2006 Enterprises may further provide in this box technical explanation for marking X based on their actual conditions Chapter 13 Appendix B Regulations 127 Regulations 128 Chapter 13 Appendix B Regulations Chapter 14 Appendix Reader s comment sheet Reader s comment sheet Questions 130 Have you found this manual to be accurate O Yes O No Were you able to operate the product after reading this manual O Yes O No Does this manual provide sufficient background information O Yes O No Is the format of this manual convenient in size readability and arrangement page layout chapter order etc O Yes O No Could you find the information you were looking for O Always O Most of the times O Sometimes O Not at all What did you use to find the required info
53. re installed with Oc Scanner Agent and help you set up correctly your system Install Oc Scanner Agent 1 Insert the CD ROM in your CD driver The setup program is launched automatically Follow the instructions of the setup wizard At the end of the installation the wizard asks if you want to run Oc Scanner Agent at start up Click Yes if you want the application to be started automatically each time you boot your PC Note This is recommended when you define times to power on and off the scanner automatically in the Timer settings see Click Finish to exit the setup program The Oc Scanner Agent icon appears on the system tray CR LOO Lea Chapter 9 Oc Scanner Agent 91 Interface of Oc Scanner Agent Interface of Oc Scanner Agent Start of Oc Scanner Agent There are two ways to start the program m From the Windows Start menu select Programs Oc Scanner Agent 92 Chapter 9 Oc Scanner Agent Interface of Oc Scanner Agent m or double click the Oc Scanner Agent icon on the system tray PY Acrobat Distiler 6 0 EI Adobe Acrobat 6 0 Professional Hasar AA x Ow E 2 amp workspac linbox m Status The Status tab displays useful messages about what the scanner is currently doing and displays error messages when relevant D Oce Scanner Agent E Scanner fes wfpsoem oce nl z atus Into Log Timer One Touch Scan t
54. re slowed down You can use the option with both Manual and Automatic loading Note D The availability of the soft handling load option depends on your scan copy software and its level of compatibility with the scanner model Use Soft handling with 1 Old curled or creased originals that trigger a paper jam See Trouble Shooting Paper Jam error for correcting a paper jam error 2 Fragile originals you want passed delicately through the drive system Chapter 5 Loading Originals into the Scanner 51 Setting the input size Setting the input size 52 1 2 The Input size defines the scan area You enter the input size in your application s input size dialogs Note The availability of the Input size options described below will depend on your scan copy software and its level of compatibility with the scanner model 3 ways to set find and set the input size Use automatic size detection The scanner will detect the edges of the document and calculate the input size for you Set a standard size Common standard sizes are marked on the scanner bed Use these markings to determine which standard size matches the original and then select that size in the application s input size dialog Set the size manually for irregular sizes To measure your document use the scanner s ruler just above the insertion slot Enter your width measurement in the width setting field in your application s input size setup dialog Y
55. rmation O Table of contents O Index Are you satisfied with this manual O Yes ONo Thank you for evaluating this manual If you have other comments or concerns please explain or suggest improvements overleaf or on a separate sheet Comments Chapter 14 Appendix Reader s comment sheet This reader s comment sheet is completed by If you prefer to remain unknown please do fill in your occupation Name Occupation Company Phone Address City Country Please return this sheet to Oc Technologies B V For the attention of ITC User Documentation P O Box 101 5900 MA Venlo The Netherlands Send your comments by E mail to itc userdoc oce com For the addresses of local Oc organisations see http www oce com Chapter 14 Appendix 131 Addresses of local Oc organisations Addresses of local Oc organisations Oc Australia Ltd P O Box 363 Ferntree Gully MDC Vic 3165 Australia http www oce com au Oc Osterreich GmbH Postfach 95 1233 Vienna Austria http www oce at Oc Belgium N V S A J Bordetlaan 32 1140 Brussel Belgium http www oce be Oc Brasil Com rcio e Industria Ltda Av das Na es Unidas 11 857 Brooklin Novo S o Paulo SP 04578 000 Brasil http www oce brasil com br Oc Canada Inc 4711 Yonge Street Suite 1100 Toronto Ontario M2N 6K8 Canada http www oce ca Oc Office Equipment Beijing Co Ltd Xu M
56. rrectly 1 In the Device Manager remove the scanner entry 2 Shut down the PC shut down and unplug the scanner dis connect the scanner from the PC 3 Reboot the PC and install Oc Scanner Agent and Mainte nance software 4 Refer to the installation instructions for your interface type in this guide m The Oc Scanner Agent version installed on your PC is older than your scanner model Install the Oc Scanner Agent from the CD ROM that came with your scanner If not available download the newest version from www oce com m Oc Scanner Agent was not installed before connecting the scanner Shut down the scanner and PC unplug the connec tions and restart the installation from step 1 as described above m Loose interface connection on both end unplug and then firmly plug in the interface cable m System needs rebooting shut down the scanner and PC unplug the connections Then plug in the interface connec tions turn on the PC and when Windows is loaded turn on the scanner Chapter 11 Trouble Shooting Problems Related to Scanner Installation Problem Possible cause and solution I purchased a smart You need to insert your new smart card into the scanner to card upgrade kit upgrade its functionality How do I use it to Access the smart card upgrade the scan m Remove the scanner s right side cover ner m The Smart Card is placed in the card insertion slot above the scanner interface c
57. s Notes for the reader Notes for the reader Introduction This manual helps you to use the Oc CS4300 scanner series The manual contains a description of the product and guidelines to use and operate the Oc CS4300 scanner series There are also tips to increase your knowledge of the product and to help you manage the workflow Definition Attention Getters Parts of this user manual require your special attention These parts provide important additional information or are about the prevention of damage to your properties Note Attention and Caution The words Note Attention and Caution indicate important parts The attention getters with the corresponding icons Indicates Additional information about the correct operation of the product or a tip Attention Information to prevent damage for example to the product an original or a file Caution Information to prevent personal injury Caution is found only in manuals that describe physical products The Caution indication has several icons that warn against various hazards The icons are shown in the table part below Contents Contents Chapter 1 About this Manual en ennemies els setentnteneeinidenel 9 About this Manual sise 10 Chapter 2 Installation iiisissss sise nan inertie EES AERAEEERde ed EES 11 Installations en EENEG ege Ed 12 Chapter 3 The Operator s Panel nnmnnn nnmnnn 21
58. s and snap the cover shut The cover must always be closed before turning scanner power ON Test the replacement by turning power and scanner on to see if the lamp lights Reset the part replacement warning flag though WIDEsys tem s Status tab Click on the lamp replacement message link to reset D Note It is recommended to recalibrate after chang ing the lamp Chapter 8 Maintenance 83 Replacing the Dust Filters Replacing the Dust Filters Introduction The dust filters protect your scanner s air cooling vents Fresh dust filters can reduce the amount of time spent on cleaning and calibration ad help protect the scanner s glass plate Oc Scanner Agent monitors usage and will warn you when it is time for a replacement D Note The dust filters are delivered with the scanner lamp unit Caution A Turn the scanner power off and disconnect the power plug Illustration Procedure Step Action Turn the scanner power off and disconnect the power plug Locate the 2 square shaped dust filter bins on the underside of the scanner 3 Insert a screw driver or other sharp tool under one of the bin s edges to snap it down and detach it from its frame 84 Chapter 8 Maintenance Replacing the Dust Filters Step Action The filter A soft material is inside the bin B Remove the old filter and place a fresh one in the bin Re attach click on the bin to its frame on t
59. s been turned OFF manually and its clock needs to be reset Quick Menu The Oc Scanner Agent quick menu offers an easy way to initiate common scanning ac tions and a direct link to other Oc applications To access the quick menu right click the Oc Scanner Agent icon on the system tray see The following menu is displayed Advanced Options This submenu contains options related to the scanner interface and to the firmware in stallation Update Scanner Firmware Use this option to browse to the latest executable install firmware file you obtained down loaded and wish to update your scanner with Refresh Scanner List Use this option to refresh the list of scanners attached to your USB interface after booting the PC This option is relevant if you have more than one scanner connected Oc Chapter 9 Oc Scanner Agent 99 Interface of Oc Scanner Agent 100 Scanner Agent will automatically detect a single scanner On multiple attachment config urations the first scanner will be detected automatically Rescan Hardware Bus es Use this option to redetect the scanner or detect a new scanner attached to your USB interface after you boot your system Launch Scanner maintenance Use this option to start the Scanner maintenance wizard which will guide you through the camera alignment and calibration procedure Note These two options above are available if the Oc Scan and Scanner maintenance have been pre
60. s in the camera transition areas Adjust the stitching values in the application s scanner setup dialogs 4 Repeat scanning and adjustment until the effect is minimized Chapter 7 Scanning Thick Media 61 When Scanning in Thick Media Positions 62 Chapter 7 Scanning Thick Media Chapter 8 Maintenance About scanner maintenance About scanner maintenance Introduction 64 Scanner maintenance will ensure optimal performance of your scanner There are three basic maintenance tasks a Cleaning Keep your scanner clean the next section describes how to thoroughly clean the in ternal scan area How often you need to clean the scanner will depend on how often and the types of media you scan If your work primarily involves scanning newspapers and old blueprints you may need to clean more often than users who only scan brochures and new drawings Be sure to clean the scanner when results are not optimal Particles of dust in the scan area can often be the cause of streaks in the end result See Cleaning the Scan Area on page 65 Calibration and camera alignment Scanner Calibration is easy to perform and most of it is completely automatic Scanner calibration includes camera alignment and calibration of B amp W and color parameters To run you insert a Calibration Sheet and start the Scanner Maintenance program Be sure to calibrate if your output is not optimal Make sure the scanner is clean before calibrating
61. s pressure platen must not be raised Camera Lower the original guide plate on both sides to let the scanner make its adjustments If the thickness setting is was Normal there could be a loose object in the optical path Remove any torn pieces of paper or other loose objects from the scanning area Even the smallest loose objects will disturb the scanner s adjustment function If the problem persists after controlling for loose objects in the optical path the problem is often caused by an unclean or smudged internal glass plate or white background platen Clean the scanning area reboot the scanner and then com plete the maintenance steps alignment and calibration as described in the section Maintenance in this guide If the problem persists after cleaning the scanner area and all above possibilities have been attempted Contact Oc if the problem persists Chapter 11 Trouble Shooting 115 Problems Related to Operation of the scanner 116 Application control keys one touch do not work Chapter 11 Trouble Shooting Problem Possible cause and solution Check the One Touch setup entries in Oc Scanner Agent Click on the scanner icon to open Oc Scanner Agent and select the One Touch tab View Oc Scanner Agent Help for instructions Check that the applications defined in the Oc Scanner Agent One Touch setup entries are installed on your PC Make sure that the applications defined in the Oc Scanner
62. see below Chapter 3 The Operator s Panel 29 Media Control Buttons and LED Patterns How it looks on the scanner Description Paper Ready LED Green Ready for Normal me dia The Paper Ready LED lights green when normal thin media is positioned correctly in the insertion slot and stays green when the media is moved to the start scan position From there scanning can be controlled from the computer Paper Ready LED blinks Yellow Scanner in ATAC mode When you press the ATAC key you set the scan ner in ATAC mode The Paper Ready Key blinks yellow to indicate ATAC mode The Paper For ward and Paper Reverse keys become Pressure platen Up and Pressure platen Down keys Paper Ready LED Yellow Ready for Thick media The Paper Ready LED lights yellow when the scanner is ready to scan thick media The pressure platen has been lowered and the media is posi tioned correctly in the scanner The scanner goes automatically out of ATAC mode The Paper Forward and Paper Reverse keys resume their normal functionality so you can move the thick original forwards and backwards in the scanner Scanning can be controlled from the computer Paper Ready LED blinks green or yellow Media is being scanned The Paper Ready LED blinks during scanning On completion of the scan the Paper Ready LED will stop blinking Scanning can then be repeated from the computer or terminated by ejecting the media fro
63. sists 114 Chapter 11 Trouble Shooting Problems Related to Operation of the scanner Problem Possible cause and solution Error message Your scanner is continuously monitoring its cameras This Stitching of Cam error message often appears when the internal glass plate or era X Y A B or white background platen is dirty or smudged Clean the B C or C D failed scanning area reboot the scanner and then complete the maintenance steps alignment and calibration as described in the section Maintenance in this guide If the problem persists after cleaning the scanner area The problem could be caused by a loose object in the optical path Remove any torn pieces of paper or other loose objects from the scanning area Even the smallest loose objects will disturb the scanner s adjustment function Contact Oc if the problem persists Error message In Control that a Smart Card is in the Smart Card slot See the valid Smart Card section Smart Card in this guide for instructions on locating for this scanner your scanner s Smart Card slot type Smart Card not inserted correctly Control that the smart Error message No card contact side faces downwards and the card is inserted Smart Card found all the way in its slot Shut down scanner power and restart to initialize with the smart card data Error message Un Control that the scanner is set for Normal lowest media able to Adjust thickness The scanner
64. sses of the local Oc organisa tions and distributors Note The addresses of local Oc organisations for information about the Wide Format Printing Systems and the Production Printing Systems can be different from the addresses above Refer to the web site http www oce com for the addresses you need Chapter 14 Appendix Index Index Attention sddvetbessesshiicistel is ll tete alter AE hihi sieste 4 Automatic loading EE 47 Automatic power management power OFF Sleep ssiniiiissiisissssnsssisussni iii 39 power ON Wake up se sssssssssssssssresseseeresseess 39 Automatic Thickness Adjustment Control ATAG sistaan pianinie 59 B Batch scanning Automatic loading wo eecceeeeseseeeseseeeeeeeeeeees 56 Batch Mode sursis 56 C Calibration RU 64 69 103 Camera Alignment OEE AAEE meet less ess dense dite lente 69 Camera allignment TE EL 103 Caution KEE A dean NEE 64 Cleaning dd ne Ee 64 plass plate sus saisit rarekin 65 VOM SRS missiles srnissinshears 65 D Documentation Ee TE 10 Download S Eege eet 86 E Error eegene 92 108 109 error FE 117 Error indicator Ee TE rahe 112 F Fast loading sit nie an sid A cies candet abled Giada caihaseee 50 Firmware EE 86 G glass plate E EE nei ideadennssel satan teva 64 l image SG 117 Information A E degen de 92 installation Seiten 102 IT8 EE 103 L Led TT D 112 Loading original E 46 M main power switch OI PAS ER ee 34 mai
65. t change in performance indicating a need for service Chapter 12 Appendix A Important safety Instructions 123 Important safety instructions 124 Chapter 12 Appendix A Important safety Instructions Chapter 13 Appendix B Regulations Regulations Regulations Introduction FCC Regulations Caution Persuant to Part 15 21 of the FCC rules any changes or modifications not expressly ap proved by the manufacturer may cause harmful interference and void the use s authority to operate the equipment USA This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide rea sonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the intererence at his own expense CE Regulations EU Warning This eis a class A product In a domestic environment this product may cause radio inter ference in which case the user may be required to take adequate measures Toxic or Hazardous Substances or Elements 126 Part name Toxic o
66. the original 14 Chapter 2 Installation Installation Action Remarks 1 Open the scan area lid Push down on the two lock buttons found near the insertion slot on each side of the lid 2 Disengage the scanning area lid locking mechanism 3 Place your thumbs in the inser tion slot and flip the scanning area lid back to its open position 4 The glass plate is now exposed for cleaning 5 Wipe the glass plate with a dry cloth to remove any dust 6 Close the scanner lid Make sure the locks reengage click Chapter 2 Installation 15 Installation Remarks Connect interface cable to the scanner The cable connector panel is be hind the cover at scanner s right side You have to remove the cover to connect the cable Insert your thumb in the slot at the top of the cable connector panel cover Push down to snap the lid open Remove the cover with both hands Feed the interface cable s B con nector square shaped end through the opening in the back of the scanner until it emerges in front of the cable connector panel Thenconnect the B con nector to the USB connection socket on your scanner Connect the cable and close the cable connector panel cover Note The cover must always be closed before you turn the scanner ON i Note Your scanner product has been tested to com ply with the EMC Stan dards EN 5022 and FCC Part 15 To main tain complianc
67. this Manual Introduction 10 This manual explains how to operate and maintain your Oc CS4300 scanner series scanner The manual assumes basic knowledge of your computer and operating system and does not repeat material from their documentation This user s guide covers the following models Oc CS4336 scanner Oc CS4336S scanner Oc CS4342S scanner Oc CS43 54 scanner Note The above model is ENERGY STAR compliant Note Be sure to use the CD ROM that came with your scanner or a newer version Out of date versions of Oc Scanner Agent software may not detect your scanner model Note Windows Compatibility Your scanner and drivers are tested and developed to support the most current active Microsoft Windows version OS systems Drivers and interface support in regard to specific Windows versions will follow the Microsoft Support Life cycle Policy The compatibility specifications can therefore change accordingly The most current OS compatibility specifications and drivers will be available on Oc s website See www oce com Chapter 1 About this Manual Chapter 2 Installation Installation Installation Introduction 12 Follow the steps below for a quick and easy installation of your scanner and scanner drivers Attention Do not connect the scanner to the power or the PC Attention You must install your scanner s drivers and tools before you connect the scanner or install any s
68. tietete cia sec tendes edestechutecs tue leseen anasinin 72 Replacing scanner parts 72 Replacing the glass plate nenen nnna 73 Replacing the White background platen 77 Replacing the Scanner Lamp Unit ss 81 Replacing the Dust Filters ss 84 Downloading new firmware sise 86 Chapter 9 Oc Scanner Agent ege EREEREEEENENNEEdENEEEEdEEEAEEEER ENEE GE EEEENN Eesen 89 Jud tele Teen DEE 90 Installation of Oc Scanner Agent 91 Interface of Oc Scanner Agent 92 Chapter 10 Oc Scanner Maintenance 101 Installation Of the software 102 Oc Scanner Maintenance program 103 Chapter 11 Trouble Shooting nanne n nnnnnnn nenna 107 Trouble Shooting General 108 Problems Related to Scanner Installation 109 Problems Related to Operation of the scanner 112 Problems Related to Scanning Results 117 Problems Related to Oc Copy Easy nnna 119 Technical Assistance 120 Chapter 12 Appendix A Important safety Instructions 121 Important Safety instructions 122 Chapter 13 Appendix B Regulations 125 FROG UAT OMS EE eees 126 Chapter 14 Contents e ET EE 129 Reader s comment sheet ENEE EEN 130 Addresses of local Oc organisations cccceceesceeeeeeeeeeeeeeeeeeeeeneeeeeeees 132 Contents Chapter 1 About this Manual About this Manual About
69. ting a few minutes before turning power on again Wait LED goes on during calibration This is NORMAL The Wait LED goes on during Calibration to indicate that the original should not be removed or moved during the Calibration procedure All panel input is prevented during basic calibration 112 Chapter 11 Trouble Shooting Problems Related to Operation of the scanner Possible cause and solution Diagnostics LED flashes An Error was detected during the scanner s Self Test Open scanner icon on your system tray and select the Status tab to view additional information about the error Both wait and diag nostics LEDs flash a The scanning area needs cleaning and the cameras need to be calibrated Run through the scanner maintenance steps described in this guide a Ifthe Diagnostic and the Wait LEDs continue to flash after scanner maintenance then there may be camera position errors that require help for your technical service provider Paper Ready lights RED a The pressure platen is in a thick media setting a raised pressure platen but the scanner does not detect the media If you are scanning thick media insert the thick media into the scanner m Ifthe problem persists with thick media in the scanner control that the pressure platen level is correct Repeat the steps for correct adjustment for thick media as described in this guide Chapter 11 Tro
70. to Piso Col Santa F Del Cuajimalpa C P 05348 M xico D F M xico http www oceusa com Oc Norge A S Postboks 4434 Nydalen Gjerdrums vei 8 0403 Oslo Norway http www oce no Oc Poland Ltd Sp z 0 0 ul Bitwy Warszawskiej 1920 r nr 7 02 366 Warszawa Poland http www oce com pl Oc Singapore Pte Ltd 190 MacPherson Road 03 00 Wisma Gulab Singapore 348548 Oc Lima Mayer S A Av Jos Gomes Ferreira 11 Piso 2 Mi raflores 1497 139 Alg s Portugal http www oce pt Oc Printing Systems PTY Ltd P O Box 629 Rivonia 2128 South Africa Chapter 14 Appendix 133 Addresses of local Oc organisations 134 Oc Espa a SA Oc Svenska AB Business Park Mas Blau Sollentunavagen 84 Osona 2 08820 El Prat de Llobregat 191 27 Sollentuna Barcelona Sweden Spain http www oce se http www oce es Oc Schweiz AG Oc Thailand Ltd S gereistrasse 10 B B Building 16 Floor CH8152 Glattbrugg 54 Asoke Road Schweiz Sukhumvit 21 http www oce ch Bangkok 10110 Thailand Oc Nederland B V Oc UK Limited P O Box 800 Oc House 5201 AV s Hertogenbosch Chatham Way The Netherlands Brentwood Essex CM14 4DZ http www oce nl United Kingdom http www oce co uk Oc North America Inc 5450 North Cumberland Avenue Chicago IL 60656 USA http www oceusa com Note The web site http www oce com gives the current addre
71. try into Sleep mode entirely if you want only manual activation of the sleep mode or you can leave it enabled and retain both manual and automatic functions Chapter 4 Turning Power ON OFF Wake Sleep Mode 43 Automatic Shut Down after Idle Time A4 Chapter 4 Turning Power ON OFF Wake Sleep Mode Chapter 5 Loading Originals into the Scanner Loading originals Loading originals Introduction 46 Load your document with the image side facing downwards Align the center of the document with the center arrow marking on the scanner bed Use the standard size markings to help align the document for a straight scan path You can use automatic loading or manual loading These 2 loading options are selected in the scan copy application dialogs on your PC Read the instructions about Automatic and Manual loading in the next sections Note The availability of the automatic and manual loading options will depend on your soft ware and its level of compatibility with the scanner model Note See also this manual section on Scanning Thick Media for instructions on loading thick media originals Chapter 5 Loading Originals into the Scanner Automatic loading Automatic loading Introduction With automatic loading the scanner takes the original as soon as you insert it in the paper slot Automatic loading is reliable for most jobs and especially useful for batch scanning jobs Automatic loading 1 Make sur
72. u Cheng Chaoyang District Beijing 100028 China http www oce com cn Oc Czech Republic Itd Hanusova 18 140 21 Praha 4 Oc Danmark a s Vallensbekvej 45 2605 Brondby Valkjarventie 7 D PL 3 02130 Espoo Finland http www oce fi Czech Republic Denmark http www oce cz http www oce dk Oc Finland OY Oc France S A 32 Avenue du Pav Neuf 93161 Noisy le grand Cedex France http www oce fr Oc Deutschland GmbH Solinger Stra e 5 7 45481 M lheim Ruhr Germany http www oce de Oc Hong Kong and China head office 12 F 1202 The Lee Gardens 33 Hysan Avenue Causeway Bay Hong Kong http www oce com hk 132 Chapter 14 Appendix Addresses of local Oc organisations Oc Hungaria Kft 1241 Budapest Pf 237 Hungary http www oce hu Oc Ireland Ltd 3006 Lake Drive Citywest Business Campus Saggart Co Dublin Ireland http www oce ie Oc Italia S p A Strada Padana Superiore 2 B 20063 Cernusco sul Naviglio MI Italia http www oce it Oc Belgium S A Rue Astrid 2 A 1143 Luxembourg Belair http www oce lu Oc Japan Corporation 3 25 1 Nishi Shinbashi Minato Ku Tokyo 105 0003 Japan http www ocejapan co jp Oc Malaysia Sdn Bhd 3 01 Level 3 Wisma Academy Lot 4A Jalan 19 1 46300 Petalig Jaya Selangor Darul Ehsan Malaysia http www ocemal com my Oc Mexico S A de C V Prolongaci n Reforma 1236 4
73. uble Shooting 113 Problems Related to Operation of the scanner Problem Possible cause and solution Error message Pa per Jam You know a Paper jam error has occurred when the scanner stops scanning and the Paper Ready key shuts OFF from blinking while the original is still engaged in the drive system Your scanning application and Oc Scanner Agent Status tab will report the Paper Jam error 1 Remove the original from the scanner Use the Paper Back or Paper Forward keys 2 If the original does not respond to the Paper Forward Paper Back keys perform the following action Open the lid by pressing the lid lock buttons and take the original out of the scanning area Close the lid 3 Feed the document again to scan Error message m Your scanner is continuously monitoring its cameras This Correction of error message often appears when the internal glass plate or Camera X A B white background platen is dirty or smudged Clean the C or D failed scanning area reboot the scanner and then complete the maintenance steps alignment and calibration as described in the section Maintenance in this guide m Ifthe problem persists after cleaning the scanner area The problem could be caused by a loose object in the optical path Remove any torn pieces of paper or other loose objects from the scanning area Even the smallest loose objects will disturb the scanner s adjustment function m Contact Oc if the problem per
74. viously installed on your computer Restore Oc Scanner Agent Use this option to display the Oc Scanner Agent main interface About Oc Scanner Agent This option displays information about the version of Oc Scanner Agent Exit Use this option to exit the Oc Scanner Agent application The scanner icon is removed from your system tray Chapter 9 Oc Scanner Agent Chapter 10 Oc Scanner Maintenance Installation of the software Installation of the software Introduction The Oc Scanner Maintenance software enables to perform almost automatically the maintenance tasks on your wide format scanner m Camera alignment m Basic calibration m Colour calibration It is essential that you install Oc Scanner Agent before you connect the scanner or install any other scanner applications see Indeed all drivers are installed with Oc Scanner Agent and help you set up correctly your system Install Oc Scanner Maintenance 1 Oc Scanner Maintenance is part of the installtion wizard Start Oc Scanner Maintenance 1 Power on the scanner 2 From the Windows Start menu select Programs and Scanner Maintenance 3 Inthe Scanner Maintenance menu select Scanner Maintenance The application detects the scanner and starts Note D If the scanner is not connected the program is not launched and an error dialog is dis played Scanner Maintenance xj 55 101 No scanner fou
75. will report the nature of the error on your screen Correcting common errors 108 1 The actual nature and cause of the error may be reported immediately through a message on your screen If not open Oc Scanner Agent double left click the scanner icon on your system tray and select the Status tab to view additional information about the error 2 The information on your screen may include instructions and actions to remedy the error Follow the instructions on your screen 3 Look for a description of the error and remedy in this users guide s trouble shooting section Follow the instructions provided See Problems Related to Scanner Installation on page 109 Problems Related to Operation of the scanner on page 112 Problems Related to Scanning Results on page 117 Problems Related to Oc Copy Easy on page 119 Chapter 11 Trouble Shooting Problems Related to Scanner Installation Problems Related to Scanner Installation Introduction Overview of the problems related to scanner installation Problems Related to Scanner Installation Problem Possible cause and solution Unknown device Your interface is not enabled on the PC or set up correctly is found message Go through the installation steps for your interface board and its driver and control that the Windows device manager lists the interface option Oc Scanner Agent was not installed before connecting the scanner Shut down the scanner and PC u
76. without an ATAC key The LED behavior of the Power LED Diagnostics LED and Wait LED are iden tical for Standard and ATAC operator s panels Overview How it looks on the scanner What it means Turn the scanner power ON First Time Main Power ON At back of the scanner plug in the power cable and flip the main power switch to ON The scanner starts the selftest procedure which starts with the Init Sequence Init Sequence startup phase 1 When you turn main power On the scanner runs it initialization sequence ALL the LEDs are lighted as shown in the illustration on the left At this point panel input is disabled and you cannot begin scanning Note When you power up through Wake up by pressing the power key this initializa tion sequence is skipped and the scanner goes directly to Self Adjustment startup phase 3 2 e Power LED Green startup phase 2 Le Towards the end of Init Sequence the Power LED it will change to green while the other LEDs remain E al y unchanged lighted From here the scanner moves vi S on to Self Adjustment startup phase 3 24 Chapter 3 The Operator s Panel Power Control Buttons and LED patterns How it looks on the scanner What it means Self Adjustment startup phase 3 On completion of the Init Sequence the power LED green and the Wait LED yellow remain lighted while the others LEDs turn off This indi cates that the scanner is run
77. y into sleep mode after a preset default idle time i e the length of time the scanner is not active You can prolong or shorten the idle time value to match your normal workflow To change set the sleep mode options 1 Open Oc Scanner Agent Double left click the scanner icon in the system tray 2 Select the Timer Tab 3 Select or deselect the Enter Sleep mode automatically option 4 Ifyou do not select the Enter Sleep mode automatically option you will need to use the manual method for entering sleep mode by holding the power button down for 3 seconds 5 Ifyou do select Enter Sleep mode automatically option proceed to the next step to set the Idle time value 6 Set the value Idle time before entering sleep This is the number of minutes the scanner can stand idle before entering the sleep mode on its own 42 Chapter 4 Turning Power ON OFF Wake Sleep Mode Automatic Shut Down after Idle Time D 7 Press Apply to download your settings into the scanners memory IV Enter Sleep mode automatically Idle time before entering Sleep minutes kee Note With the scanner main power ON the scanner can be also be brought into Wake up and Sleep modes manually even while the Enter sleep mode automatically option is selected Wake by pressing any button on the panel or inserting a document for scanning m Sleep by pressing and holding down the power button for 3 seconds You can choose to disable automatic en
78. your body so it tilts upwards and is fee from the scan area bed 74 Chapter 8 Maintenance Replacing the glass plate Each lever is attached to the scanner chassis with a small hook that rests on a round pin As you hold the glass plate on both its edges lift it upwards to detach both lever s hooks from the pins and thus free the glass plate from the scanner Reverse the above operations to reinsert a new glass plate Carefully set the new glass plate down into the scan area Fit the new glassplate s lever hooks on to the round pins on each side of the scanner as shown Remarks 10 While supporting the glass plate with fingers on the lever handles carefully ease the glass plate down backwards away from your body so it falls into place Chapter 8 Maintenance 75 Replacing the glass plate Action Remarks Close the scan area lid D Note It is recommended to clean the new glass plate after inserting it in the scanner and before scan ning Note It is recommended to calibrate after changing the glassplate 76 Chapter 8 Maintenance Replacing the White background platen Replacing the White background platen Introduction Your white background platen can become worn and discolored after long periods of use and in such cases replacement with a fresh whitebackground platen is recommended Oc Scanner Agent monitors the scanner usage a

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