E Billing User Manual Content
Contents
1. G Keep me logged in this computer Forgot Password Sign up Customer Support Tel 971 4 4547011 E mall infndmainh aritilitiac rn aa Account Activiation Link Dear Skycourts L L C Thank you for registenng with us Please click this link below or c Search Going Green Go Paperless You ll get an e mail when your bill is ready SO YOU Can view it at your convenience Stay Connected Fj y py paste in your browser in order to venfy your account Account CreationXActivation Completed Customer Login Signup sh Search A ABOUT US E SERVICES FAQFS CONTACT US Customer Support a b Tel 971 4 4547011 ansi E mail infof alphautilities co ae I ki A Fadi rea fat a itt A Important Notes gt We highly recommend that you refrain from using your official emails Many a times customers may not receive the activation links in their official emails due to high security parameters set by the administration or their respective IT teams gt Inthe instance customers do not receive activation links we recommend checking the Junk Email for the same gt You may need to activate or disable ad block pop up to access the activate link and successfully complete activation of your account gt Should you fail to activate your account despite following all the instructions Please feel free to contact info alphautilities co ae or by visiting us at our walk in center Viewi2. Sa WA Total Outstanding Amount AED SS K Favment L d Service Fees AED 0 Total AED 0 0 Submit _ Customer Support s gt Tel 971 4 4547011 E mail infof alphautilities co ae Dashboard Update Your Profile View Pay Bills Consumption Details Welcome Greener Utilitv Solutions Question Call us 971 4 4547011 Dashboard Update four Profle View Pay Bills Consumption Details Dashboard Preview Bill Payment Alpha Utility Update Your Profile Billing Information Payment Reference View Pay Bills Amount a Consumption Details Senice Fee View Consumption Graph i Customer Support BD Tel 971 44547011 E mail infog alphautilities co ae Dashboard Update Your Profile View Pay Bills Consumption Details Copyrights 2013 Alpha Utilities Management Services All rights reserved Terms amp Conditions Privacy Policy Devoloped by Vieual Sparks Technologies Providing Efficie Billing Payment Review Receipt A Billing Information four Order Required field taa First Name T es Address Total amount 1 1 Ola Important Notes gt Kindly confirm the billing information as it appears on your card and associated with the respective account information gt Your email address needs to be the same as the one punched in when creating the account You will be receiving the receipt in the same email
3. after the make payment PA Y Outstanding Amount AED AED 7 768 86 Paid Amount AED AED 1 35 We hope you have enjoyed our bill payment semces Thank you All customers will also be receiving a cyber in Ui Management Seraces LLC source receipts as indicated below Tel 971 4 4547011 Email info al t CyberSource the power of payment Receipt Date 12 08 2014 Order Number SKTAD Tu Tite DEPITE 496 4 4 d 114081721 S Ia 135 Billing Information Pavment Details Order Total You have now successfully created an account and paid your bills using our E billing services We are always open to feedback and would love to hear from our valued customers on how can we make this service better Should you have any queries with reference to creating and account or making payments we encourage you to send us an email at or visit us at our walk in center during business hours Thank you for signing up with Alpha Utilities Management Services E Billing
4. 014 View Consumption sraph 2 43539 30 06 2014 3 40400 31 05 2014 A affif 30 04 2014 5 34807 31 03 2014 6 31891 20 02 2014 Payment History uf Unit Ho Invoice Mo 1 A304 43539 Billing From 01 07 2014 01 06 2014 01 05 2014 01 04 2014 01 03 2014 01 02 2014 Fayment Date 22 0 7 2014 Welcome Skycourts L L C Logout Utility Solutions Question Call us 971 4 4547011 Dashboard Update Your Profle View Pay Bills Consumption Details ji in CUT i Wi ry ren Jontr 4 Billing Current Month Current Month 2 To Balance Bill A 31 07 7 beda 0 MA Paid A 30 06 i E 2044 IMMA IMMA NotPaid View Pay 31 05 v l Ni 2014 ae ae NotPaid View Pay 30 04 Partially va pa 2014 Sa aes Paid View Pay 31 03 2014 0 I Paid View 28 02 l 2014 0 Fs Paid View Billing Manth Paid Amount AED Status 30 06 2014 10 20 Paid View Welcome Skycourts L L C Logout fo Providing Efficient Reliable amp Greener Utility Solutions Question Call us 971 4 4547011 ma i gia a ed lea g a l ja WATI U Qalb T OTIIE PY tj kH itini JET jil Duties Management Services LLG Dashboard Update Your Profle ViewPay Bills Consumption Details Dashboard Pay Bill Alpha Utility Update Your Profile Billing Information Customer Type Tenant View Pav Bills Building Name SKYCOURTS TOWER A Unit No A304 Consumption Details Billing Month 30062014 iew Consumption Graph Current Month Bill AED fF Prev Month Bill AED
5. Alpha Utilities ervices T 7 4 l KA U i p t l ae 7 Managemg E billing User 5 A 1 Account Creation A 2 Viewing yourh E jn 3 Bill Pavments il E Billing User Manual Content Sr Content Page Pav Vour Bills Online in just 3 Easv Steps DD Register View Bill Pay Online E Billing Made Easy We have designed this Walk through that will enable our valued customers to create their accounts view and pay their bills in easy to follow steps Account Creation L fu API Mo vn et Servi MLL alpha HOME ABOUT US E SERVICES FAQ S CONTACT US Register View Bill i P gOnline Welcome to Alpha Utilities Management Services Customer Login Em Alpha Utilities Management Services LLC is a company that is striving to make a difference in our environment through innovative utility solutions We aim to offer the highest quality in every aspect to assure that our pioneering utility Service systems provide dependable cost effective and environmental friendly solutions that exceed our customers expectations TA a orgot Password Sic Read More What is District Cooling Billing Management SM y a a Pay your bills securely A Manage your utility services ep View eBills amp invoices New User Registration for e Billing e9 GONE Gre t Meter f 12345678 L Tower No Skycourt Tower A You ll get an e
6. e VST Issue Tr J Watch Movies and T 17 Showtime Movies CO Newfolder O I Vetcome Skycourts LL Lo sive Providing alpha Bill Payment Receipt Alp Thanx you for using Alpha Uttity Online Your online bill payment for Contract N Getals below We hope you Regards alpha Utities Tet 971 4 Email nbs E mailt infog aiphautilities co 2e Customer Support Tat 9971 44547011 Dash oar Updale Your Profle View ay Bills Consumption Detads Important Notes gt Getting routed to this page indicates your transaction has been successful We recommend our customers to note down the transaction ID or save a screenshot for reference if required gt Besides this final confirmation all customers will also be receiving a receipt of the same in their emails Should you fail to receive an email we recommend checking the email provided in the account information or checking your junk email if provided email is correct Email Receipts Bill Payment Receipt Alpha Utilities 7 T m B info alphautilities co ae 5 54 PM 3 minutes ago kal X Dear Skycourts L L C Bill Payment Receipt Alpha Utilities Thank you for using Alpha Utility Online Bill Payment Semces Upon successful payment all customers will Your online bill payment for Contract Account Number SK TA 00673 has been paid succes receive the following email indicating the IA FA amount paid the billing month paid for and the outstanding remaining
7. gt Werecommend you refrain from using your official email Providing Efficient Reliable Greener Utilitv Solutions Favment Details a Your Order Cancel Order Required fied visa Visa l cz ei TDL ta Card Humber CE CVM This code ip a them qr four digit number on aan Expiration Date 01 T 2014 Important Notes gt Customers are enabled to use debit or credit card gt Clicking on next money will NOT be deducted at this point You will be routed to the next page that will give you the option to confirm the make payment Providing Efficient Reliable amp Greener Utility Solutions ee ey pg mi e Review your Order et k Billing Address Edit Address T 11 Dubai fos United Arab Emirates Payment Details Your Order Cancel Order Card Type Visa 1 10L Total amount Expiration Date 05 2018 Card Number Ia Back Verified by Enter your Emirates NBD Double Secure Pass 4 Emirates NBD For your additional securitw this transaction requires E Alpha Utilities 1 10 AED velcome to Emirates H DoubleSecure 4 This information s rect shared with the merchant Bill Payments Receipts G https alphautilities co ae Member PaymentReceived asp ing Started 3 Imported From Firef MashreqOnline On Emirates NBD Onlin Standard Chartered H Hom
8. mail 7 aa ees Hie seadv your Unit No 123 Mobile 050 0101010 Email alpha alpha com Password Confirm Password Register da Customer Support Agate Tel 971 4 4547011 Stay Connected ha a 3 M mail infa almharitilikann an An Following the walk through step bv step vou have now registered vourself with Alpha Utilities E billing Vou should now be able to login using vour email id as vour user login and password as entered when registering Important Notes gt f your apartment is located at the podium level kindly ensure you choose your tower with the Podium level For instance if your living at Podium level in tower A You will be choosing AP from the drop down list against tower no gt We recommend our customers to avoid using their official emails when creating their logins to ensure smooth transactions of email and notifications Account Creation Continued Once you click on the register tab you will be routed to the following page ties ut Serv ices l UC 606 ki Pav vour bills securelv ae Manage your utility servi Customer Login Alpha Utility account online You can gain access to view and pay bills payment js do not have an account click here to register Thank you for signing up with Alpha Utilities online billing We have sent you account activation link to your email address Please check your email and click on the activation link to actviate your online account with us
9. ng your bills Now that your account has been created and you have successtully logged in to your E bill accounts You will be routed to the Customer Dashboard To view your bills please follow the instructions as stated below Welcome Demo Logout Lo fo Providing Utility Solutions Question Call us 971 4 4547011 alpha i l l al b LE od At Car D jif ant senit LLL PP re 8 jal ie Lrnlities Managen Customer Dashboard View Pay Bills Consumption Details Customer Support f Tel 971 4 4547011 Dashboard Copyrights 2013 Alpha Important Notes gt Consumption details will enable customers to view the details of their bills against units consumed with a trend of monthly consumption However the same facility is being upgraded and customers may not be able to access the same until up gradation is complete Viewing your bills Welcome Skycourts L L C Logout Lo fo Providing Utility Solutions Question Call us 971 4 4547011 The total outstanding including all previous months unpaid will appear here Update Your Profle View Pay Bills Consumption Details e l i To view and get a print out of your invoice yn View Bills A click on the view tab Update Your Profile B Previous Months Balance fiiizz Note Last 6 months billing data is shown here Billing Information Q D Rewia Bilis GI Invoice Billing Billing Billing Current Month Current M
10. onth atic a ai No Month From To Bill Eeu A Consumption Details 31 07 l 1 46265 31 07 2014 01 07 2014 0 Paid View View Consumption Graph 2014 e NK p NotFaid View Pay MotPaid View Pay Partially Paid View Pay a a AI A A d A A A d corresponding Billing Month The amount reflected in this column will not reflect the previous bills or their remaining balance To view your accumulative outstanding please refer to the Previous months balance placed at the top of the columns under the heading View Bills Current Month Bill will reflect only the consumption charged against the ST Unit Mo Invoice Mo Payment Date Billing Month Paid Amount AEI 1 A304 43539 22 07 2014 30 06 2014 10 20 Important Notes gt The bills from bottom to top are in ascending order gt You total outstanding excluding the current month bill will appear against previous month bill that lies right below the view bills heading gt Should your previous month bill accumulate to an amount bigger than the total sum of current month bill Kindly consider that the difference will be found in the bills prior to the last 6 months hill Paving Your Bills J Providing na aa dyi gija eee Utilities Management Services LLC Dashboard View Bills Update Your Profile Previous Months Balance SN Billing Information Ea Bi or Invoice Billing View Pay Bills No Month Consumption Details 1 46285 31 07 2
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