Intego ChatBarrier X4 User`s Manual
Contents
1. Intego ChatBarrier X4 User s Manual Intego ChatBarrier X4 User s Manual Page 1 Intego ChatBarrier X4 for Macintosh 2004 2006 Intego All Rights Reserved Intego 500 N Capital of Texas Hwy Ste 8 150 Austin Texas 78746 www intego com This manual was written for use with Intego ChatBarrier X4 software for Macintosh This manual and the Intego ChatBarrier X4 software described in it are copyrighted with all rights reserved This manual and the Intego ChatBarrier X4 software may not be copied except as otherwise provided in your software license or as expressly permitted in writing by Intego Inc The Software is owned by Intego and its structure organization and code are the valuable trade secrets of Intego The Software is protected by United States Copyright Law and International Treaty provisions Intego ChatBarrier X4 User s Manual Page 2 Contents About Intego ChatBarrier X4 svesivsvisrsseuvvvnsicivssevecenensvianvesesvecweanvinsasdevesevvanseenadeveeswveesivevies Keeping Your Stuif Secret issessessssn Instant Messaging and Business essssscssscsscesosocescsocesssocesesocsscsocsscsocssosocssesocesesocssesoessesocssesocesesosese Who s Listening IM isscnicccsscsscstsccascsssscssdssscsasesesadscesdsccesesssecsscstecsasessscdscestacsscesstessdesscosssessosicesstesaceses 6 System Reg iremi nis 3 ccscscsccccsscsnsesecssccesssssacesesesccedesssesesesdscsesssesecesesdsccesesssesesassscsescsssesesesssessiesddace2. Alice 9 Available fea B we To start an encrypted audio chat select a user s name then click the telephone button at the bottom of the Buddy List After the chat session is initiated the iChat window shows that the chat is encrypted Q Paul Encrypted 4J on When you have finished chatting just close the window Intego ChatBarrier X4 User s Manual Page 22 Transferring Encrypted Files In addition to protecting your text and audio chats ChatBarrier X4 can encrypt files you send via iChat so no one other than the intended recipient can open them Sending files with iChat is simple and if you have the Automatically encrypt file transfer option checked in ChatBarrier X4 s preferences this encryption is totally transparent To send files to buddies with iChat you can do one of the following e Drag a file from a window or the Desktop onto a buddy s name in the Buddy list This tells ChatBarrier to encrypt the file and send it to your buddy The recipient sees a window asking if they want to accept the file 0 Buddy List Alice Available aB OAN Budget doc Intego ChatBarrier X4 User s Manual Page 23 e Drag a file from a window or the Desktop into the text field in the iChat window when a text chat is active then press Return This tells ChatBarrier to encrypt the file and send it to your buddy The recipient sees a link in their iChat window clicking this link initiate
3. but your correspondent can read it If the message is intercepted no one can decrypt it Intego ChatBarrier X4 offers instant real time encryption When you press Return to send your message or file it is encrypted and sent in milliseconds your buddy receives it and their copy of Intego ChatBarrier X4 decrypts it just as fast You ll never notice any delay or slowdown in your instant messaging Intego ChatBarrier X4 User s Manual Page 5 Instant Messaging and Business Instant messaging is a powerful tool for businesses and its immediacy can be much more practical and efficient than e mail But most businesses hesitate to allow the use of instant messaging software and rightly so It s simple for hackers to record messages sent to and from company networks or to intercept files transferred via instant messaging putting business secrets out in the open If loose lips sink ships loose chats can sink entire companies A chat between two executives exchanging information about a new product or strategic decisions and sending files with the latest marketing plans or budgets could unwittingly be spilling the beans to hackers hired by their competitors Even if hackers aren t listening in on their chats while they occur you can never be sure that servers somewhere in the world aren t recording these messages allowing hackers to copy them at a later time Since ChatBarrier X4 works both over the Internet and over local networks using
4. or you can open the ChatBarrier X4 User Guide this document Intego ChatBarrier X4 User s Manual Page 25 The Intego Menu ChatBarrier X4 adds a menu in the Finder menu bar called the Intego menu Its icon is a black and white Intego tower logo This menu provides quick access to ChatBarrier X4 as well as to other Intego X4 programs ENO Thu3 32PeM 2 g About your Intego Software ChatBarrier X4 gt ContentBarrier X4 gt Q NetBarrier X4 gt NetUpdate X4 Personal Backup X4 VirusBarrier X4 gt For ChatBarrier X4 this menu lets you open iChat quickly EJO thu332m 2 Q About your Intego Software Open iChat ChatBarrier X4 gt hh ContentBarrier X4 gt Q NetBarrier X4 b NetUpdate X4 Personal Backup X4 VirusBarrier X4 gt If you do not want to use this menu you can hide its icon by opening NetUpdate X4 from this menu clicking the Preferences button then unchecking Show the Intego menu in the menu bar You can turn the Intego menu on again by checking this option Intego ChatBarrier X4 User s Manual Page 26 Intego Widgets ChatBarrier X4 installs two widgets that function with Mac OS X s Dashboard Mac OS 10 4 Tiger and later only The Intego Status widget shows the status of all Intego X4 software installed on your Mac we protect your world ChatBarrier X4 Activated AES 128 bit encryption ContentBarrier X4 Running Your profile N
5. PowerPC or Intel processor e Mac OS X 10 3 9 or higher or Mac OS X Server 10 3 9 or higher e Apple s iChat instant messaging software e Audio chats require specific configurations see iChat s help for information on which models of Macs can use these features e An Internet connection Note Intego ChatBarrier X4 is fully compatible with Mac OS X 10 4 Tiger and OS X 10 3 Panther Intego ChatBarrier X4 User s Manual Page 8 Installing Intego ChatBarrier X4 If you downloaded the ChatBarrier X4 installer from the Internet locate the disk image file that you downloaded Double click the folder corresponding to the language version that you want to install Then double click the ChatBarrier X4 Install file A window will display offering you the options to Install or Uninstall click Install ChatBarrier X4 Install Ghat anler z Install Uninstall If you bought a boxed version of ChatBarrier X4 insert the Intego CD in your computer A window will now open Double click the folder corresponding to the language version that you want to install Then double click the Intego Software Install icon A window will open advising you that you will need a serial number to install the software or that you can install a demo version without a serial number Click OK Select Install in the ChatBarrier X4 popup menu A green arrow will then display on the ChatBarrier X4 icon indicating that you have chosen to install th
6. d for corresponding with co workers customers or suppliers But when you use iChat you send messages in clear text over the Internet This text doesn t go directly to your buddy s computer iChat instant messaging is not a peer to peer technology Text messages go through AIM AOL Instant Messenger servers as well as through as many as dozens of other servers around the world in many countries before finally being routed to your Intego ChatBarrier X4 User s Manual Page 4 correspondent The same is true when you send files via iChat or when you conduct audio chats These messages can get intercepted at any step of this process Hackers can use programs called packet sniffers that intercept network data and reconstruct the text or files you send using iChat Authorities can listen in on your chats and know exactly what you re saying to your buddies Whether your conversations are personal or whether they involve business deals of millions of dollars it s easy to listen in Think of instant messaging as two tin cans at the end of a very long string Anyone who can tap into that string at any point will know exactly what you say or what you send The only way to protect the confidentiality of your chats is to use ChatBarrier X4 which provides secure transmissions and unbreakable encryption in both directions ChatBarrier X4 encrypts messages as soon as they are sent guaranteeing that the message you send is protected and that no one
7. ed Encrypt using AES B 128 F Bits v Automatically encrypt file transfer Settings will be applied for new chat sessions Check either Activated or Deactivated Activated If you check this ChatBarrier X4 is activated and you can hold encrypted chat sessions using Apple s iChat ChatBarrier X4 must be activated for you to encrypt text messages audio chats or files you send to others and to decrypt messages you receive Your correspondent must also have ChatBarrier X4 installed and activated to read your encrypted messages or receive encrypted files See below Starting an Encrypted Chat Session for instructions on chatting securely Deactivated If you check this Intego ChatBarrier X4 is turned off and cannot encrypt or decrypt your chat sessions or file transfers Intego ChatBarrier X4 User s Manual Page 15 ChatBarrier X4 Encryption Settings ChatBarrier X4 lets you choose from two types of encryption Encrypt using AES H4 128 i Bits AES Advanced Encryption Standard AES is a block cipher used by the US government It replaced DES and is considered to be one of the most secure forms of encryption available Blowfish This is symmetric block cipher that is in the public domain and one of its main benefits is that it works very quickly If you plan to use ChatBarrier X4 for audio chats you may find Blowfish to be more efficient than AES at least on slower Macs You can also choose for either type o
8. f encryption three lengths of keys 128 192 or 256 bits The longer the key the more secure the encryption but a longer key can also slow down encryption and decryption If you plan to use ChatBarrier X4 for audio chats you may want to choose a 128 bit key at least on a slower Mac ChatBarrier X4 automatically chooses a random encryption key each time you launch the program and if you make changes to either the type of encryption or the key length these changes do not affect chat sessions already in progress Intego ChatBarrier X4 User s Manual Page 16 Finally you can choose to encrypt file transfers by checking the appropriate option v Automatically encrypt file transfer If you check this option all files you send via iChat will be encrypted Intego ChatBarrier X4 User s Manual Page 17 Starting an Encrypted Chat Session Intego ChatBarrier X4 adds a special icon to your iChat Buddy List or Bonjour window The Buddy List window shows buddies registered with AIM with whom you chat over the Internet The Bonjour window shows available users on your local network using Apple s Bonjour technology This button which looks like the iChat icon with a padlock tells you that ChatBarrier X4 is installed In addition this icon shows you whether ChatBarrier X4 s encryption is active or not O Buddy List Ali B j 8 ate i a 2 Paul on e You can see the button in the above graphic it displays at t
9. he top of the iChat Buddy List window next to the audio icon and the user icon If ChatBarrier X4 s encryption is deactivated the button looks like this with the padlock open G Intego ChatBarrier X4 User s Manual Page 18 You can also see that ChatBarrier X4 adds a padlock next to the names of any users who also have ChatBarrier X4 installed OOGO Buddy List Alice 9 Available ea B we Paul og E Note If you hold down the Option Alt key and click the ChatBarrier X4 icon in the Buddy List window you deactivate or activate ChatBarrier X4 s encryption This is a shortcut to activating or deactivating the program from iChat s preferences You can also open the ChatBarrier X4 preference tab in iChat by clicking the ChatBarrier X4 icon To start an encrypted chat session double click a buddy s name in the Buddy List If that buddy has ChatBarrier X4 installed and if both you and the buddy have encryption activated the chat session will be encrypted You can also click a buddy s name to select it then click one of the buttons at the bottom of the buddy list to start a text or audio chat OOO Buddy List Alice 9 Available ea B k Intego ChatBarrier X4 User s Manual Page 19 These buttons also show padlocks to indicate that they can initiate encrypted chats Any buttons that are dimmed indicate that the user cannot respond to that type of chat In the example above Paul cannot respond to a vide
10. iChat s Bonjour chat function users can be sure that all their instant messaging sessions are protected Who s Listening In In addition to hackers and business competitors others are listening to your instant message chats The US government has created systems to record Internet traffic and search for keywords as they seek words or phrases on a national security watch list Carnivore and Echelon are the two main systems used for this Carnivore uses black boxes installed at the main Internet nodes and Echelon uses satellites in orbit above Europe to sniff out Internet and telephone communications Even if you re not doing anything illegal your messages might still contain keywords that lead to your surveillance Intego ChatBarrier X4 User s Manual Page 6 The United States is not alone in monitoring Internet communications many other countries have similar systems Whether they are used for national security purposes or for corporate espionage these systems are able to intercept your instant messages and read them as simply as if they were postcards The only way you can make sure that no one can intercept your instant messages when using iChat is to use ChatBarrier X4 With real time industry standard encryption no one not even government surveillance systems can decrypt your messages Intego ChatBarrier X4 User s Manual Page 7 System Requirements e Any officially supported Mac OS X compatible computer running a
11. ieosdbect esivest ede 27 NGtU pate X42 vizsccccsccssesassdecccesscescdessdesedesccesesessdececesscessdessdesedasecscadessdecesasscossdessdecvsascecsvesdesscvsesveccveeee 28 Technical SUD POTG sundance E E EE wenn aioe 29 Intego ChatBarrier X4 User s Manual Page 3 About Intego ChatBarrier X4 Intego ChatBarrier X4 works in conjunction with Apple s iChat instant messaging software to provide two way real time encryption of text and audio chats as well as file transfers sent via iChat Intego ChatBarrier X4 is easy to use transparent and inviolable using industry standard encryption algorithms When Intego ChatBarrier X4 is installed any text audio or files you send during a chat using iChat to another user who has ChatBarrier X4 installed are encrypted Only a user who also has Intego ChatBarrier X4 installed and to whom you send a message will be able to decrypt it Neither the sender nor the receiver has to do anything for encryption and decryption to occur ChatBarrier X4 is transparent it does not interfere with chat sessions you may carry out with users who do not have the program installed but works silently when you chat with other ChatBarrier X4 users Intego ChatBarrier X4 works with iChat for both local networking using Apple s Bonjour technology and for remote chats using AOL Instant Messenger servers Keeping Your Stuff Secret Apple s iChat is an excellent tool for keeping in touch with friends and family an
12. ime you open iChat the following window displays Please Enter Your Serial Number ChatBarrier User Name Company Name Serial Number Evaluation Mode Cancel You must enter your name company if any and your serial number If you purchased a boxed version the serial number is found on a sticker inside the DVD case If you purchased a downloadable version your serial number was sent to you in your e mail confirmation When you have entered your information click OK When serialization is completed iChat will open and ChatBarrier X4 will be activated Intego ChatBarrier X4 User s Manual Page 12 Using ChatBarrier X4 in Evaluation Mode ChatBarrier X4 offers an evaluation mode so you can discover how the program works before purchasing it To use ChatBarrier X4 in evaluation mode click Evaluation Mode when the serialization screen displays ChatBarrier X4 then displays a screen explaining how evaluation mode works Evaluation Mode Chat Barrier ChatBarrier X4 will work for 30 days After 30 days you will need to enter a serial number to keep on using ChatBarrier X4 You can purchase a license on the Intego website www intego com Con When ChatBarrier X4 runs in evaluation mode it functions for 30 days At the end of this period you can either purchase a license for ChatBarrier X4 or delete the program You can find out how much time is left in your evaluation session by choo
13. is software Click the Launch Installation button Intego ChatBarrier X4 User s Manual Page 9 Intego Mac OS X Software Select the software you want to install Gd d ok 2S NetBarrier X4 VirusBarrier X4 ContentBarrier X4 Personal Backup X4 ChatBarrier X4 Personal Antispam X4 E Install 5 is Launch Installation www intego com You will need to enter an administrator s password to install ChatBarrier X4 on your computer Intego ChatBarrier X4 User s Manual Page 10 e088 Install ChatBarrier X4 Welcome to the ChatBarrier X4 Installer Introduction ChatBarrier X4 www intego com Intego 2004 2006 all rights reserved 3 y estimation Up Requirements Mac OS X 10 3 9 or later Continue Click Continue to proceed with installation The Intego software license displays Click Continue then click Agree if you accept this license if not click Disagree and the installer will quit The next window shows all the available disks or volumes on your computer Select the disk or volume where you want to install ChatBarrier X4 then click Continue Click Install to install ChatBarrier X4 or click Upgrade if you have already installed other Intego software After installation you will have to restart your computer Intego ChatBarrier X4 User s Manual Page 11 Serializing ChatBarrier X4 After you restart your computer the next t
14. o chat because he does not have a webcam or iSight camera connected to his computer but can respond to text and audio chats If the audio chat button is dimmed then the user is not available for audio chats After you click one of the chat buttons a new iChat window opens When you have sent your first text message ChatBarrier X4 places a background of padlocks in the chat window to show you that the chat session is encrypted OOA Chat with Paul hello Intego ChatBarrier X4 User s Manual Page 20 As you chat with your buddy you will see the padlock background there at all times to remind you that the chat session is encrypted ee8 Chat with Paul hello Hi how are you Fine did you get the memo about the latest __ budget Yes we need to discuss it You can carry out your chat as usual and ChatBarrier X4 ensures that you are chatting in total security You don t have to do anything more to protect your chats Intego ChatBarrier X4 User s Manual Page 21 Starting Encrypted Audio Chats Just as you can start an encrypted text chat by selecting a buddy and clicking the text chat icon you can initiate audio chats in the same way by clicking a buddy s name then clicking the audio icon at the bottom of the Buddy List Buddies who cannot use audio will display their audio button dimmed and will not show a green telephone icon next to their names OOGO Buddy List
15. o restrictions NetBarrier X4 Running NetUpdate X4 Checking for updates weekly 7 Personal Antispam X4 Running Personal Backup X4 No scripts are scheduled a VirusBarrier X4 Running Licensed Mode DOT oo o And the NetUpdate X4 widget informs you if any updates are available for your Intego dat 3m software It looks like this NetUpdateX4 Intego ChatBarrier X4 User s Manual Page 27 NetUpdate X4 NetUpdate X4 is an application that Intego s programs can use to check if the program has been updated This application in the form of a preference pane is installed at the same time as other Intego software It checks for updates to all Intego programs at the same time and downloads and installs those for the programs installed on your computer You can access NetUpdate X4 by selecting the Intego menu gt NetUpdate X4 or by selecting the Apple Menu gt System Preferences then clicking the NetUpdate X4 icon in the Other group For more on using NetUpdate see the NetUpdate User s Manual Intego ChatBarrier X4 User s Manual Page 28 Technical Support Technical support is available for registered purchasers of Intego ContentBarrier X4 By e mail support intego com North and South America eurosupport intego com Europe Middle East Africa supportfr intego com France supportjp intego com Japan From the Intego web site www intego com Intego ChatBarrier X4 User s Manual Page 29
16. s the transfer 9A Q Chatwith Paul 3 2 25 PM i gs Hi how are you Yes we need to discuss l it j s i x i 3 05 PM e Select Buddies gt Send File when a chat window is open with a buddy Select the file you want to send then select Open iChat places the file in the text field in the chat window press Return to send the file The recipient sees a link in their iChat window clicking this link initiates the transfer In the first case you will see a window from ChatBarrier X4 asking if you are sure you want to send the file In the two other cases you will see a progress window as ChatBarrier X4 encrypts the file before sending If the file is small the window will only display briefly ChatBarrier X4 encrypts files quickly Intego ChatBarrier X4 User s Manual Page 24 The ChatBarrier Menu in iChat ChatBarrier X4 adds a menu to iChat lat Window Help About ChatBarrier X4 Preferences Serialize Go to Intego Web Site ChatBarrier X4 User Guide You can select About ChatBarrier X4 to get information about the program such as the version number your support number a number you need for technical support and a clickable link that creates an e mail message to Intego s technical support You can also select Preferences to open the ChatBarrier preferences in iChat you can select Serialize if you have not yet entered your serial number you can go to the Intego web site
17. sing About ChatBarrier X4 from the ChatBarrier menu in iChat This screen tells you that the program is in evaluation mode and shows the time remaining When you purchase a license you can enter your serial number when launching the program to remove this limitation or you can choose Serialize from the ChatBarrier menu in iChat to enter this serial number Intego ChatBarrier X4 User s Manual Page 13 Using Intego ChatBarrier X4 Intego ChatBarrier X4 is very easy to use When you install the program it adds a preference pane to iChat s preferences You can view this pane in iChat by selecting iChat gt Preferences then clicking the ChatBarrier X4 icon ChatBarrier X4 a 2g wo 6 General Accounts Messages Alerts Video ChatBarrier X4 ChatBarrier X4 is currently Activated Deactivated Encrypt using AES HH 128 E Bits v Automatically encrypt file transfer Settings will be applied for new chat sessions The ChatBarrier X4 preferences allow you to activate or deactivate Intego ChatBarrier X4 choose the type of encryption used and decide whether file transfers are encrypted Intego ChatBarrier X4 User s Manual Page 14 Activating or Deactivating ChatBarrier X4 The ChatBarrier X4 preferences allow you to activate or deactivate the program s encryption ChatBarrier X4 a 2 wo General Accounts Messages Alerts Video ChatBarrier X4 ChatBarrier X4 is currently Activated Deactivat
18. testes Installing Intego ChatBarrier X4 esesseescsscesosscesesocesosscescsoceoceocesesoceoesoessesoceossosssesoeesssocesesssesssssese Serializing ChatBarrier X4 sossa 12 Using ChatBarrier X4 in Evaluation Mode eesoeseesoescesoesecsoescescsocescsoceoesoceoesocesssocsossocesssossossose 13 Using Intego ChatBarrier X4 sssssssesesessssssoseseessssssooeeessessssssoocesesssssssooceesessssseooeesesessse 14 Activating or Deactivating ChatBarrier X4 eesseseesoeseescsscesceocesosocesceocesesocesosocesosocesesocesssscesssose 15 ChatBarrier X4 Encryption Settings seesssscescsscesosscescescesoescsocsoceocsocescsocesesocsoesoceossscesesseeossseesses 16 Starting an Encrypted Chat Session essessosscssosscssosocesosocesosocsscsocssesocesesocesesocsoesocssesocssesocssesosesses 18 Starting Encrypted Audio Chats s ssesosscesosscssosocsscsocssosocesosocsocsocsocsocesesocssesocsscsocssssscssesocssssssesses 22 Transferring Encrypted Files scscccecsssesscesssossceccsasseosseossceccsastcosisesicecesosieasteesicesssasteac zesteectsesteaccsoce 23 The ChatBarrier Menu in iChat ccccsscsssssscsscssssssssescssscssssessesssssssssescesssssssessessessssessessoseees 25 The Intego MGI esis c acisesicecscssccasusosteesvessxeesusosscecusosxcosueosteesvestueecteos ieecvdosceocuecsieecseeteeacseasadectdesecoc aese 26 Inteso WIGS vicecessccccsccscdecssescdascesedecesassdasivoscdece esedasisosedecesassdosivoscdece asedasieoscdecteasivas
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