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1. 6 A Identification Color Status Description off The device is not powered on or the LAN connection has not been established Steady on The wireless port is enabled Flashing Data is transmitting The flashing WLAN Green i frequency indicates the WLAN traffic off The device is not powered on or the wireless port is disabled A USB device such as hard disk is Steady on connected Flashing Data is transmitting USB Green The device is not powered on or the USB off device connection has not been established The wireless terminal device is connected On through WPS successfully The indicator turns off five minutes later Slowly The wireless terminal device is connecting flashing with H108N through WPS Quickly There is error when the wireless terminal WPS Green flashing is connecting to H108N through WPS There is no wireless terminal device connected to H108N through WPS or the off wireless terminal device has been connected to H108N through WPS for more than five minutes Rear panel Reset OSL LAN4 LAN LAN LANI SE ON OFF WPS WLAN Figure 3 1 2 Rear Panel of the ZXHN H108N Table 3 1 2 Description of Interfaces on the Rear Panel Tniroduetion RJ 11 connection interface The equipment is connected to the ADSL line or splitter via the telephone line DSL LANI LAN4 RJ 45 connection interface Connect it to the PC computer or other network devices using the ne2. audio adapter and sound box 3 Operating system Operating systems can be Windows 98SE Windows Me Windows 2000 Windows XP Windows Vista or Windows 7 For system configuration in the WEB interface the browser of Internet Explorer V 6 0 or later Chapter 3 Installation Preparation 3 1 Hardware Description Front panel VPS SEEE OA Figure 3 1 1 Front Panel of the ZXHN H108N Table 3 1 1 Descriptions of the LEDs on the Front Panel Identification Color Status Description Off Power off Power Green Red Red Flash Software upgrade Green On Power on Off No signals are detected DSL Green Flash The MODEM is trying to be in the activation status On The MODEM has been activated off The system is under the Bridge mode or the ADSL has not been connected There are some data packets passing the MODEM The system is under the Route mode and the ADSL has been connected The MODEM IP data packet can be normally transceiver For example the built in PPPOE has been established and the dynamic IP address has been obtained Device attempted to become IP connected and failed no DHCP response no PPPoE response PPPoE authentication failed no IP address from IPCP etc The LAN connection is established but no is data transferring Flashing Data is transmitting The flashing frequency indicates the LAN traffic Flash Internet Green Red On Red Steady on LANI LAN4 Green
3. into the equipment through it Otherwise it may cause short circuit and further cause equipment damage and fire Do not spray liquid on the surface of the equipment Do not open the case of the equipment especially during equipment power on Before plugging unplugging the power make sure that the power is off thus avoiding surge Be careful when unplugging the power because the transformer may be very hot Keep the equipment and all its parts and accessories out of children s reach A Note Please read the above safety guidance carefully before equipment use Users should assume responsibilities for any accidents due to incompliance with the above instructions The ZXHN H108N is an ADSL access device that allows multiple line transmission modes At the user end it not only provides four 10 100Base T Ethernet interfaces but also adds the wireless user access in compliance with the IEEE802 11b g n standard Through the high speed ADSL access service the ZXHN HIOSN can provide the broadband Internet service or enterprise Chapter 2 Overview network access service for users 2 1 Features The ZXHN H108N as a routing capable ADSL MODEM is of the following characteristics Support G 992 1 G DMT G 992 3 ADSL2 G 992 5 ADSL2 Support data transportation among ADSL Ethernet and WLAN Support 802 11b 802 11g 802 11n mode Web based configuration and monitoring Support up to 8 PVCs Suppor
4. Connect the network cables Insert the RJ 45 Ethernet cable connector into the Ethernet interface of the ZXHN H108N and connect its other terminal to the Ethernet adapter of the customer computers or ports of other network devices 3 Connect the splitter The splitter has three interfaces which are described as follows LINE Connect the user telephone cable RJ11 interface MODEM or ADSL Connect the DSL interface of the ZXHN H108N PHONE or TEL Connect the phone sets The installation process is as follows Connect the LINE interface of the ZXHN H108N to the MODEM or ADSL interface of the splitter using the RJ 11 telephone cable connect the phone set lines to the PHONE or TEL interface of the splitter and then connect the user telephone cable port to the LINE interface of the splitter 4 Connect the power Connect one terminal of the power adapter to the POWER interface of the ZXHN H108N and the other terminal to the socket on the wall and then switch on the power of the ZXHN H108N equipment Checking all connection cables A Check all connection cables following the below procedure 1 Check the ADSL cable connection If the DSL LED is on upon power on of the ZXHN H108N it indicates that the ADSL line is correctly connected Generally it takes one to two minutes to perform the ADSL connection 2 Check the computer connection If both the LINK LED on the computer adapter and the Ethernet LED of the ZXHN H108
5. DSL If the ADSL MODEM is abnormal check the status of indicators one by one to remove the fault You are suggested to first make sure the following items before seeking help from operators 1 The ADSL telephone cable connectors are proper 2 The ADSL is away from the power cable and large power electronic devices 3 No telephone extensions and fax machines are installed between the ADSL incoming line and splitter 4 The splitter has been correctly installed 5 The ADSL MODEM is of good heat dissipation a Password verification failure MODEM synchronization and connection are normal However sometimes the password fails to be verified 1 Note that the account and password are case sensitive and some accounts contain a domain name 2 Virtual dialup software It is possible that sometimes the virtual dialup software is faulty or conflict with other software in the operating system At this time you are suggested to reinstall the dialup software or replace it with other software 3 Network adapter drive program problem 4 In arrears of fees Pay the fee timely in this case What are reasons for ADSL synchronization failure also referred to link down or link establishment failure 11 A If the ADSL suddenly fails to be synchronized link down during application usually the DSL indicator of the MODEM will not be solid on You are suggested for checkup in the following sequence 1 First check the quality of incoming c
6. N turn green it indicates that the computer and the ZXHN H108N equipment are correctly connected 3 Check the telephone cable connection The telephone cable is correctly connected if the received telephone signals are normal and free of noise And the telephone will not be affected no matter whether the ZXHN H108N is powered on or off 10 Appendix A FAQs 1 All indicators are off after the ZXHN H108N equipment is powered on First make sure that you have inserted the power adapter of the ZXHN H108N into a working power socket and that the ZXHN H108N has been powered on the switch button is pressed down If the indicators are still off after confirmation of the above items the hardware is damaged probably You may contact local operators for maintenance Never dismantle the equipment by yourself 2 Will ADSL affect the telephone conversation quality Will making phone calls cause a slow online rate ADSL separates voices from data through the frequency division multiplexing technology Therefore voices and data run in different paths without mutual interference Neither the access rate nor conversation quality will fall even if you are in a call and on line simultaneously Sometimes the ADSL users cannot gain access to the Internet normally First check whether the ZXHN H108N is in the normal state Check the indicators with this user manual If yes the computer or application network may be faulty which is unrelated with A
7. THER WARRANTIES EXPRESSED IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE UNLESS OTHERWISE REQUIRED UNDER THE MANDATORY PROVISIONS OF THE CHINESE LAW AND 2 IS BETWEEN ZTE AND END USER AS THE ORIGINAL PURCHASER FOR END USE AND MAY NOT BE TRANSFERRED OR ASSIGNED BY OPERATION OF LAW OR OTHERWISE WITHOUT ZTE S PRIOR WRITTEN CONSENT Limitation of Liability ZTE SHALL NOT BE LIABLE FOR ANY LOSS OF PROFITS OR INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM OR ARISING OUT OF OR IN CONNECTION ii A WITH USING OF THIS PRODUCT WHETHER OR NOT ZTE HAD BEEN ADVISED KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES INCLUDING BUT NOT LIMITED TO LOST PROFITS COST OF CAPITAL COST OF SUBSTITUTE FACILITIES OR EQUIPMENT ANY DOWNTIME COSTS OR CLAIMS OF END USERS THE LIABILITY OF EACH PARTY UNDER THIS AGREEMENT WHETHER ARISING OUT OF BREACH OF CONTRACT INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR TORT INCLUDING BUT NOT LIMITED TO NEGLIGENCE AND STRICT LIABILITY OR UNDER AN INDEMNIFICATION PROVISION SHALL IN NO EVENT EXCEED THE AGGREGATE AMOUNT BENIFITED BY ZTE IN THE PRODUCTS FROM WHICH SUCH LOSS OR DAMAGE DIRECTLY AROSE Confidentiality End User agrees that End User will receive confidential or proprietary information Confidential Information in connection with the purchase and deployment of ZTE Equipm
8. ZXHN H108N User s Manual Document version 20110725 R1 4 Copyright 2010 ZTE Corporation All rights reserved No part of this documentation may be excerpted reproduced translated annotated or duplicated in any form or by any means without the prior written permission of ZTE Corporation ZTE CORPORATION reserves the right to modify this manual for product upgrade or other causes without notifying users in advance Limited warranty ZTE warrants that for one year from the date of delivery by ZTE to purchaser s designated carrier the Equipment will remain free from defects in design material and workmanship under normal use and service and will conform in all material respects to the applicable specifications set forth in purchase order or agreement ZTE does not warrant that operation of the Equipment will be error free or uninterrupted In accordance with ZTE s standard warranty terms ZTE shall at its option repair or replace any defective or nonconforming item provided that a purchaser End User gives ZTE written notice of the defect or nonconformity within the warranty period specified above promptly after Reseller is notified by the End User of the same and b End User returns the defective item at its expense to ZTE s nominated Customer Service Department in accordance with ZTE s standard parts exchange procedures This warranty does not apply to defects or errors in the Equipment caused by a reasonable abra
9. a Because the account and the path PVC are bundled by some operators your previous account and password cannot be authenticated after you changed your path 3 One of your accounts has logged on successfully Therefore you will fail to be re authenticated because the operator has recognized the uniqueness of this account 4 Maybe you failed to deregister your account timely in the Broadband Access Server BAS when you were off line abnormally so the BAS or the billing system deemed that your account was still available Therefore your re login may fail because of uniqueness of your account You are suggested to redial up later If still failing contact the operator for a solution 12 A Appendix B Standard Compliance The equipment complies with the following ADSL standards Standard ITU G992 1 Asymmetric digital subscriber line ADSL transceivers ITU G992 3 Asymmetric digital subscriber line transceivers 2 ADSL2 ITU G 992 5 Asymmetric Digital Subscriber Line ADSL transceivers Extended bandwidth ADSL2 ADSL2 ITU G994 1 Handshake procedures for Digital Subscriber Line DSL Transceivers Transmission and Multiplexing TM Access transmission systems on ETSITS 101 388 metallic access cables Asymmetric Digital Subscriber Line ADSL European specific requirements 13
10. ables and incoming cable connectors 2 Install the ADSL Modem correctly based on the user guide to minimize the number of taps 3 Check whether the telephone cables and ADSL are in good contact or whether the telephone cables are normal 4 Try to disconnect the splitter and directly connect the ADSL Modem to the incoming customer cable end to ensure that the problem is not due to improper installation or incoming customer line quality If the ADSL can be synchronized again it means that installation of the incoming customer part is improper Please reinstall it according to the user guide 5 If the ADSL still fails to be synchronized after the ADSL Modem has been connected to the incoming customer cable end contact the operators to check whether it is due to external line failure or Modem failure 6 If the splitter problem is determined call the operators for maintenance or replacement 7 The problem may be also due to the end office equipment fault of the operator Call the operator to confirm it 8 Too long connection cable between the splitter and ADSL Modem may cause poor anti interference performance and synchronization difficulty Therefore the connection cable should not be too long 6 The authenticated user names and passwords cannot be re authenticated This problem may be due to the following reasons 1 Your account has expired or you are a defaulting subscriber please pay the deficit sum 2 You move into a new are
11. ances are placed stably 2 Equipment position Because the running electric devices easily generate heat please ensure that these devices are positioned in a well ventilated environment The devices should be placed on a stable and flat plane Never expose the equipment to direct sunshine and never place it on a PC case Keep the equipment away from heat and water Check whether power supply is available The input voltage fluctuation range must be less than 10 The power plug should not share one socket with a hair drier iron or refrigerator Safety Cautions Read the user manual carefully before using the equipment Note all Cautions in the user manual and product guide Never use an accessory unbelonging to the equipment without prior consent of the manufacture because it may cause fire or product damage A Use the power adapter accompanied in the package Rather than directly connecting phones to the ADSL line led them out from the phone interface of the splitter Never place any objects on the equipment Keep the equipment dry ventilated and rainproof and clean Unplug the power and all connection cables in case of thunderstorms to protect the equipment against lightning Clean the equipment using a soft and dry cloth rather than liquid or atomizers Power off the equipment before cleansing it Power off the idle equipment Keep the ventilation hole clean and prevent any objects from dropping
12. ent End User will not disclose ZTE s Confidential Information will use it only for purposes for which it was disclosed and must treat it with the same degree of care as it does its own similar information but with no less than reasonable care End User agrees that the terms herein the Equipment and all ZTE documentation is ZTE Confidential Information iii A iv Contents Chapter 1 Safety Guidance ccssccsssscssssscssscsscscscesssccssseeeee L 1 1 Safety Check 1 2 Safety Cautions Chapter 2 Overview scccsecscsenscsoneseseonscecsssescsseccscessesncsstsonssensseoed Ded HO E 3 2 2 Product Specifications cece esesessceseeseeeeeeeeeeneesesseeseeaceeseenesaeeneegs 3 PRA la CLAE T EEEE EE AE EE ee 4 2A System Requirement anseres eose an a Sa ae aa EN Ee 4 Chapter 3 Installation Preparation eessosssossocssoessocssosssosssosssees 3 1 Hardware Description ease inoan i a aR 6 3 2 Hardware Connection Appendix A FAQS e sesseesoesoesoesoesossossossossossossossossossossossossossossossossee LL Appendix B Standard Compliance eesoesoesoesossossossossossossossosse 13 Chapter 1 Safety Guidance 1 1 Safety Check Before installing the ZXHN H108N ADSL equipment you must check the following items 1 Electric safety Ensure that there are no inflammable conductive or moist objects around Check whether the cables are aged and whether other electrical appli
13. sion of equipments b End User s failure to follow ZTE s installation operation or maintenance instructions or procedures c End User s mishandling misuse negligence or improper installation deinstallation storage servicing or operation of the Equipment d modifications or repairs not made by ZTE or a ZTE certified individual e power failures surges fire flood accident actions of third parties or other events outside ZTE s reasonable control f usage of products of third Parties or usage conjunction with third parties provided that such defects is due to the conjunction g any A other cause beyond the range of normal usage for equipments End User shall assure that Equipment is installed and maintained by ZTE or ZTE certified individuals in accordance with ZTE s certification procedures provided that if End User causes or permits services to be provided by individuals who are not ZTE certified the Warranty shall be void as to all Equipment serviced in breach of this sentence End User shall have no right to reject return or receive a refund for any Equipment from ZTE Any item repaired or replaced by ZTE shall continue to be warranted for the longer of the remainder of the original warranty period or 90 days from the date the repaired or replaced part is delivered to the carrier THIS WARRANTY 1 IS END USER S SOLE REMEDY AND ZTE S SOLE LIABILITY FOR DEFECTIVE OR NONCONFORMING ITEMS AND IS IN LIEU OF ALL O
14. t Bridge or Routing mode Support NAT Support DHCP Client DHCP Server 2 2 Product Specifications Environmental requirements Environmental temperature 5 C 45 C 23 F 113 F ZXHN H108N User s Manual Humidity 5 95 non condensing Power specification Power adapter Input AC 100 240V 50 60 Hz CE Output DC 12V 1000mA Certification 2 3 Package Check ZXHN H108N Splitter Power Adapter RJ 11 telephone cable RJ 45 Ethernet cable User s Manual amp Quality Warranty Card Certificate of Quality CD Optional Note for your information only please refer to the actual product ZTESH xl xl xl x2 xl xl xl A Note Please use a power adapter that matches the ZXHN H108N package 2 4 System Requirement Before installing the ZXHN H108N please check the following items A 1 ADSL Services Subscription If you have subscribed for the ADSL service your ADSL operator must provide at least one valid IP address for you static allocation or dialup dynamic allocation 2 Computer configuration Please make sure that the system has been equipped with the 10M 100M Ethernet adapter and supports the TCP IP protocol Because ADSL can be used for broadband access and involves a wide range of multimedia services you are recommended use a computer with such configurations as above Pentium III 64M memory 10G hard disk graphic accelerating adapter with above 2M display memory
15. twork cable WPS WPS switch A Item This button is on the bottom of modem In the power on state you can restore the system Reset to the default configuration by using a thin needle to press this slot for three seconds or for three executive times POWER Power interface Connect it to the power adapter ON OFF Power switch 3 2 Hardware Connection DSL Reset LAN4 LAN3 LAN2 LAN1 POWER ON OFF WPS WLAN gt CS Introduction 1 Use one RJ11 cable match the ZXHN H108N package to connect the LINE port of the splitter with the RJ 11 port the phone jack on the wall 2 Use another RJ11 cable match the ZXHN H108N package to connect the MODEM or ADSL port of the splitter with the LINE port of the Gateway 3 Use the third RJ11 cable additional if customers also want to use telephone at the same time to connect the telephone set with the PHONE or TEL port of the splitter A 4 Connect Ethernet port of the Gateway with 10 100BASE T port of the computer using the network cable that comes with the modem 5 Plug in the power cord and turn on the power If you don t want Internet services and telephone voice services simultaneously please just connect the LINE port of the Gateway with the RJ 11 port the phone jack on the wall using a telephone cord In this case the splitter is not necessary Connection procedures 1 Power off the equipment before all the other devices are connected 2
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