USER`S MANUAL
Contents
1. Resolution Higher Resolution will increase quality and increase the time it takes to scan an image Lower resolution will decrease the quality and decrease the time it takes to scan an image Brightness Contrast Enter negative or positive value between 100 and 100 or use the slider bar Temporary Scan file location Click Browse to change the temporary location where the scan file will be located Page 42 Color Mode e None No color effects mode will be used e Perceptual Creates a realistic color effect e Saturation Creates a saturated color effect e Relative Colorimetric Default Creates a balanced color effect e Absolute Colorimetric Creates a warmer color effect Show Advanced Copy Dialog If this option is checked the advanced editing window will be display before the printing starts This will allow you to crop rotate and name the scan file before it is printed Crop Area primera trio Marquee Selector Scan Are Sapna Click and drag the Vou Height selector arrows Crop Area Width Heit Crop Button Rotate Buttons Rotate To rotate the image click either the right or left rotation buttons Crop To crop use the marquee selector to draw a box around the area you would like to crop To start drawing the box press and hold the left mouse button Continue to hold the left mouse button and move the mouse to draw the box When you are satisfied with the location of the box let go of the le2. Copy Settings General Settings e Manage Scanner Presets This opens a new window which allows you to change the default scanner settings or create and save presets A preset could be a combination of all the scanner settings that you prefer for scanning a specific type of image or document e Show scan presets before every scan When checked this will display the scanner presets every time you press the Scan button This will give you the opportunity to change settings before every scan e Show advanced scan dialog after every scan When checked this will display the editing window after each scan This will allow you to crop rotate and name the scan file before it is saved e Calibrate Click Calibrate to run a scanner calibration You will need the scanner calibration card e Clean Scanner Click to clean the scanner if ink adhesive or other matter has become lodged in the scanner slot You will need scanner cleaning sheets which are available online or at most office supply stores Page 28 6C Manage Scanner Presets Preset Defaul Restore Factory Presets This Preset will be used as the default when the Scan button is pressed PDF Portable Document Format Ole Resolution DPI _ Gray i O Black amp White Scan Area Size Custom 3 65 x 4 15 inches Offsets 4 85 0 Color Settings Scan Save Settings Presets A Preset is a group of settings that are saved together under one name All settings
3. Preset Defau 3 Restore Factory Presets PDF Portable Document Format Color OGray 100 Resolution DPI OBlack amp White Scan Area Size Custom 3 65 x 4 15 inches Offsets 4 85 0 a Color Settings a Scan Save Settings 4 Close the Manage Scanner Presets window by clicking the X and then Click the back button to go back to the main window Page 35 5 Scan a document according to the instructions in section 6A After the first page has been scanned the following question will appear Do you have more pages in this document to scan Click Yes to add another page you have more pages in this document to scan 6 Load the page when prompted After the page has scanned you will be prompted with the same question Continue to click Yes after each successive scan until there are no more pages to scan in your document Finally click No A multi page PDF will be saved to your default location Note It is not possible to crop or rotate a PDF document using the Primera Trio software Page 36 6F Clean and Calibrate the Scanner A calibration sheet comes with the printer Cleaning paper can be purchased at any office store When to Clean Clean the scanner if you notice repeated vertical lines in your scan that do not go away from one scan to the next When to Calibrate Calibrate if your scanned text or images are offset or blurry 1 To clean or calibrate
4. Cartridge Carriage Latch cartridge first Page 11 Note If the latch does not close easily push down lightly on the Section 3 Stow Cartridge for Travel Warning Before closing the cover you must stow the cartridge turn it sideways so that you can close the cover 1 Press the power button 2 The carriage will move the cartridge into the stow position on the left side of the printer STOP The cartridge must be on the far left side of the printer before continuing Failure to heed this warning will result in damage to the printer Page 12 3 Lift the Cartridge Carriage Latch into the stow position In the stow position the cartridge carriage latch is just behind the back edge of the cartridge as shown below You will see the cartridge move forward slightly when the latch is in the correct position Note The stow position is the only position where the carriage is allowed to turn easily If the carriage does not turn easlily it is not in the right position 4 Grasp the cartridge carriage latch while in the stow position and turn the carriage to the side The carriage latch will fit into the corresponding notch in the base of the printer Page 13 5 You may now flip down the Paper Tray Extension and close the cover 6 Finally to power off the printer unplug the USB and power cable if connected Page 14 Section 4 Load Paper Up to ten sheets of paper can be loade
5. primera trio USER S MANUAL PRIMERA ae 2015 All rights reserved For the most recent version of this manual please visit 511402 061015 http www primeratrio com download Notices The information in this document is subject to change without notice NO WARRANTY OF ANY KIND IS MADE WITH REGARD TO THIS MATERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE No liability is assumed for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material This document contains proprietary information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated into another language without prior written consent Trademark Acknowledgments Primera and Primera Trio are registered trademarks of Primera Technology Inc Windows is a registered trademark of Microsoft Corporation All other trademarks are the property of their respective owners Printing History Edition 1 0 511402 Copyright 2015 All rights reserved FCC Compliance Statement This device complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For Users in the Unit
6. 10 4 125x9 5 A4 210x297mm Scan Area inches _ AS 105x210mm Width 43 A6 105x148mm Height 4 65 Hagaki 100x148mm i Top Position To change the scan size to a custom size drag the red markers to the desired position or directly type position The black square is the anchor point that corresponds to the first scanned right side of the scanned image You may scan any area inside the maximum scan area It does not need to start with the anchor point Anchor Point Letter 8 5x11 3 0 00 Top Position Bottom Position 11 00 A Left Position 0 00 Right Position 8 50 8 5 x 11 Inch Page 0 00 f 1 1 30 Top Position j i Top Position Scan Area inches a i i Scan Area inches i Width 3 2 i i Height 4 7 Offsets inches i Offsets inches Top 0 i j Top 13 Left 45 7 Left 25 Bottom Position a Bottom Position 6 00 Left Position 4 50 i gt Right Position Left Position 2 50 Right Position 4x 6 Inch Page Scan Area Free of Anchor Point Color Settings Click the Color Settings ribbon to adjust contrast brightness and color effects Page 31 Restore Factory Presets O Use this Preset as the default when the Scan button Is pressed JPG JPEG Color Settings Contrast Brightness E Relative Colorimetric 7 None Perceptual Saturation Absolute Colorimetric Brightness Contrast Enter negative or pos
7. 10 A4 A5 A6 and Hagaki Set this setting to Custom to print on any size page less than 8 5 inches wide and 24 inches high Custom Form Size ells Units 0 01 Inches 0 1 Milimeters Orientation Change the orientation to Portrait or Landscape Print Quality Print Quality can be adjusted to improve or decrease quality or change the print speed Draft Quality is the fastest print speed with lowest quality Photo Quality is the highest quality with the slowest print speed Color Matching Color matching can be adjusted to achieve the best match for Photos Graphics or Documents Depending on what you are printing the best setting may be one that does not necessarily match the type you are printing Ink Saturation Ink saturation controls the amount of ink placed on the paper If you notice ink bleeding out from the edges of text or graphics you may decrease ink saturation to fix this Page 22 problem The proper amount of ink necessary to get the best print is determined by the amount of ink the print media can accept e Cartridge Alignment You can perform the same cartridge alignment here that is available from the Primera Trio Software Do this to fix quality problems Alignments are automatically run every time a new cartridge is installed The software will prompt you to run an alignment if it is necessary Alignment requires a letter or A4 size piece of paper The printer will print several blocks of color on the
8. Printer Settings Calibrate Clean Change amp StOW cccccccccccssesccssececeeececeeecseeneeseeeeceseueceteneeeeeneeees 19 5D Printing Preferences Print Quality and Spe ed eecccccssssececeseceeeeeecceeeeececeeeeeceesenecessenceeeeeees 21 SE Pr Ot SESS PROTO ast cereal E anurasendeeacteetanseeneannice 24 SECON aC Cr deena ee en ee ae een ee ee ee 26 6A SCAN a document photo receipt CU Cocca isics ocrwenscesvnseaisancectivecsecvubieusncd vagsead ose censiyastuseatiesansiuacesstesedtead 26 6B Scanner S ttingS cccesccssccsecesccsccesecseccsecessssecessesecesssaecessceseeeecesesaeeesesseseeesseaectseeasetseeeseseeeseees 28 BG Manage scanner PROS CES recreire AEE EE O E EOE ia 29 CD EGItine a can DElore Savie eean ESE AST 34 GE Scanning a Multi Page DOCUMENL cccccssecccssececesseccesceceeceeeeeeceenceesencessuecesseeecesencesaucesanesetengess 35 GF Clean and Calibrate the Scanner cscecccccccssssseecccseeeseccccesuesecccceeseusecceessueeeseessaeuseseeesseueseeeesagagees 37 SCHUON C OPV Gane nner arc nena er nnn nr ee eo er a ee ae nr eee ee eon eee 39 7A COPY a document photo receipt ETC gicccaxcsecsnceaseednerincdovunsecenstoxstbasddenseavanceesernesednceisnboseiivceecseeesianls 39 7B Copy Settings esnssssessnsssssesesrrsessrsressssrssessesessroresesrrssesesressreseseoresessreresesrresroressorroreseoreseesseseer esene 42 Section 8 Battery Installation ANd USE sessessssse
9. Printer Settings Calibrate Clean Change amp Stow To access printer settings click on the gear icon at the top of the Primera Trio application S The Printer Settings window will open Click the back button to go back scanner Settings Printer Settings O Show print settings before printing Cartridge Settings Fit to printable area Keep original size Printing Preferences Copy Settings General Settings Show print setting before printing Check this box to make the printing preferences window appear before printing Most programs already allow this functionality This is only necessary if you would like to print directly from the Primera Trio Application and you would like to print multiple copies Fit to printable area Keep original size Set this setting to Keep original size unless you are printing a full size 8 5 x 11 document that has a margin less than inch 6 35 mm If this is the case select Fit to printable area Page 19 Cartridge Settings Click the Cartridge Settings button to open a new window which displays the current cartridge level and other cartridge related functions Cartridge Settings Order Ink 100 ink remaining Printing Preferences Note Ink levels are approximate e Order Ink Links to the Primera Trio Store e Change Opens animated instructions explaining how to change cartridges e Stow Opens animated instructions explaining how to s
10. dialog after every scan box on the main scanner settings window Filename Prefixes You can change the prefix that will automatically be added to the filename of the scanned image Any prefix that is created can always be changed if you have checked Show Save dialog after scan completed or Show advanced scan dialog after every scan An example of the filename which will be created is also shown in this window e Base Name You may change the prefix name to any name or a name that corresponds to a Preset name For example you may have a Preset created for photos In this case you may also want to change the Base Name to Photos Every time you scan a photo using the photo preset the Photo prefix will be used After the prefix a number will automatically be added e Digits Set the number of digits that will be used to display the number after the Base Name e Date Time Name Select this option if you want a Date and Time Stamp used as your file name instead of the Base Name Default Save Location Click browse to establish the default save location for scanned items Page 33 6D Editing a Scan before Saving If you choose Show advanced scan dialog after every scan the editing window will display after each scan This will allow you to crop rotate and name the scan file before it is saved Crop Area primera trio Marquee Selector Click and drag the selector arrows Crop Area Width Herat Crop Button Cr
11. fi Pages to Print Comments amp Forms All Document and Markups Y Current page Summarize Comments Pages jt 2 gt More Options Page Sizing amp Handling fay Poster E Multiple E Booklet 11 x8 5 Inches Size Options ree lee Ok SECS Actual size lt gt Shrink oversized pages s re V X Oo C Choose paper source by PDF page size f E A BE Orientation es eS J Auto portrait landscape Portrait Landscape Want to print colors as gray amp black g cone copies but you will receive a prompt to refill the sheet feeder if you print more than ten copies 3 Optional You can adjust printer quality settings or page size by clicking the Properties button See section 5C for more information on printing preferences You may also access the printing preferences via the Primera Trio Application The same settings are available in both locations 4 When you are ready to print click the Print or OK button The Trio Application will open and the Printing in Progress message will appear Page 18 oo Primera Trio Printing Preferences Options Primera Trio Settings Paper Size Letter 8 5111 inches Orientation Portrait Print Quality Normal sen Color Matching Best for Photos Ink Saturation 100 Cartridge Alignment Clean Change Cartridges amp Check Ink Enable Bi di Printing No 5C
12. in this window will save with the preset name currently displayed The preset name can be changed by simply highlighting the text and typing a new name The Default name can also be changed You may create multiple presets by clicking the New button A new name of Preset 2 will be created Again you may change this name by simply typing anew name Once a second Preset is created you will have the option to set that preset as the default Check the box next to Use this preset as default when the Scan button is pressed File Type You may choose any of the file types below as the file type for your scanned image Some types are better than others for various applications e PDF Choose this format if you would like to scan a multi page document or any text based document The file size is very small for most documents It is not possible to crop or rotate a PDF document after it has been scanned However you can still edit PDFs in any editing software capable of editing a PDF e JPG This is a compressed format that is a good choice for photographic images and text The file size is very small e PNG This is a compressed format that is a good choice for graphical images and text The file size is very small e TIF This is an uncompressed format that is a good choice for photographs The file size is very large e GIF This is a compressed format that is a good choice for graphical images and text The file size is very
13. overcharging so you can leave power or USB connected even after it is fully charged 3 When the battery is installed if both USB cable and AC Power are disconnected the printer will automatically shut off completely to conserve battery power Page 47 4 The Primera Trio will automatically power off or go to sleep according to the following When using Battery only When plugged into a USB cable after 30 minutes of no activity the Primera Trio will do the following a If battery percentage remaining is greater than 50 the printer goes into Sleep Mode only the LED shuts off While in this mode the battery is slowly charging as long as the USB is still connected If a print is sent to the printer it will wake up and start printing b If battery percentage remaining is less than 50 the printer shuts down completely This is to prevent completely draining your battery When using AC power When plugged into the power adapter the Primera Trio goes into sleep mode after 30 minutes of no activity but never shuts down completely The battery will charge in this state very quickly if it is installed and the USB is connected Battery Warnings 1 The Primera Trio lithium ion battery cannot be transported in checked baggage on commercial airline flights The battery must be carried with you into the airplane cabin In the cabin the flight crew can better monitor conditions and have access to the batteries or device if a problem do
14. page It may move the paper forward and backward during this procedure A red LED light will illuminate the page as the sensor scans for the position and quality of the boxes being printed The paper will feed out of the printer complete when the scan is complete e Clean Cartridge amp Check Ink You can check ink levels and clean the cartridge from this screen This is the same clean print available in the Primera Trio software which prints a cleaning pattern which can help unclog cartridges or determine which color nozzles are clogged e Enable Bi di Printing When this setting is set to Yes the printer will print when the cartridge moves in both directions This is a faster printing method When this setting is set to No the printer will print in only one direction Page 23 5E Print Borderless Photo You may print a 4x6 inch borderless full coverage photo by feeding Primera photo paper through the back of the printer Follow these instructions 1 Load the photo paper between reference lines on the back of the printer Reference Lines Page 24 2 Push the paper until you feel some resistance from the internal paper rollers 3 Once loaded the paper will partially cover both arrows You don t have to worry about centering the paper exactly or lining it up with the reference lines As long as the paper is completely between both reference lines the printer will automatically sense the paper size and position
15. IONS PRINT SPEED PRINT RESOLUTION DUPLEX PRINT OPTIONS PRINT TECHNOLOGY INK TYPES BORDERLESS PRINTING COPY SPEED COPY RESOLUTION SCAN FILE FORMAT SCAN SPEED SCAN RESOLUTION SCAN SIZE MAXIMUM BIT DEPTH GRAYSCALE LEVELS STANDARD CONNECTIVITY MEDIA SIZES SUPPORTED SCANNER CAPACITY PAPER HANDLING CUSTOM MEDIA SIZES MINIMUM SYSTEM REQUIREMENTS Windows MINIMUM SYSTEM REQUIREMENTS Mac Page 56 Print Scan Copy draft letter 3 1 ppm black 2 4 ppm color ISO Speeds Up to 2 4 ppm black 1 7 ppm color Up to 4800 x 1200 dpi Manual Thermal Inkjet Dye based color and black Yes up to 4 x 6 in A6 up to 5 in wide ISO Speeds Up to 1 7 ppm black up to 1 1 ppm color Up to 600 x 600 dpi color and black BITMAP omp JPEG jpg PDF pdf PNG png TIFF tif GIF gif Up to 1 4 ppm 300 dpi b amp w Up to 1 6 ppm 300 dpi color Hardware Up to 600 x 600 dpi Optical Up to 600 dpi Up to 8 5 x 14 in 216 x 356 mm 24 bit 256 USB 1 1 USB 2 0 3 0 compatible Letter legal A4 A5 A6 4 x 6 photo U S 10 envelope Hagaki custom One sheet receipt business card etc Up to 10 sheets input tray Input slot on the back for feeding one sheet and printing onto light cardstocks envelopes and photo paper 3 x 3 in to 8 5 x 14 in 76 2 x 101 6 to 215 90 x 355 6 mm Windows Vista 7 8 8 1 with latest service packs Intel Celeron processor or faster or equivale
16. RelB00_ JPG TroScan_300None JPG Photo300RelJPG Photos00None JPG MagPhoto300Colorimetric JPG photo600colormetric JPG TrioScan_ PDF TrioCosy BMP Perceptual JPG Saturation JPG Relative Color JPG Absolute Color JPG TrioScan_asd_jpg TroScan_e JPG CeO primera trio test page Print 3 The Primera Trio will now print the image shown in the preview using default printer settings Printer settings can be changed using the instructions in section 5C Page 17 5B Print from Other Applications You may also print from any application including Adobe Reader MS Word MS Excel MS PowerPoint and web browsers such as Chrome Firefox or Internet Explorer 1 Find the file menu and choose printer or hold down the CTRL key P A print dialog window will appear e Idle Type Primera Trio Where U5SB0 16 Comment Page range Copies All Number of copies Current page Selection Pages n W Collate Type page numbers and or page ranges separated by commas counting from the start of the document or the section For example type 1 3 5 12 or pisi pis2 p1s3 p8s3 Print what Document Zoom Print All pages in range Fages per sheet 1 page Scale to paper size No Scaling 2 Set the number of copies Up to ten sheets can be placed in the sheet feeder You may print more l Propgeties Advanced era Trio Copies
17. The top of the document or photo should be inserted first j Tip You may also start a scan at any point by inserting the document to be scanned The scanner will f Document First Paper Edge E automatically scan at the default _ Touch Here settings You do not need to press the Scan button in the software 4 The scanner will automatically begin scanning the document 5 When the scan is complete the folder location will automatically open with the scanned document highlighted The default location in Windows for scanned documents is Pictures Trio Scans Note To change any scanner settings see the next section You can change the following Docu Primera Trio Documents Organize Share with Burn New folder Quality settings Scanned documents location Documents library Primera Trio Documents Arrange by Folder y File type of scanned document as Toggle the appearance of the oe edit crop window after scanning A 1 item Toggle the appearance of the settings window before scanning Page 27 6B Scanner Settings To access scanner settings click on the gear icon at the top of the Primera Trio application S The Scanner Settings window will open Click the back button to go back scanner Setings Manage Scanner Presets Clean Scanner Show scan presets before every scan Show advanced scan dialog after every scan Printer Settings
18. and adjust the print accordingly 4 Press and hold the Retry button to feed in the paper and start the auto size and position sensor Tip You may put some pressure on the back edge of the paper until you feel the paper begin to feed 5 Open your file in any program Go to File Print Select the Primera Trio as the printer 6 Set the page size to 4x6 4x6 inches Copies f Press amp Hold i Primera Trio Properties mEn ene a Retry Button Options Current page J Pages i oo Print Quality Draft lowest quality fast I Bee Color Matching Best for Photos oe Ink Saturation 100 ee Cartridge Alignment Lede Clean Change Cartridges amp Check Ink anes Enable Bi di Printing Yes 7 Click OK to Print Page 25 Section 6 Scan 6A Scan a document photo receipt etc You may scan any document photo receipt or business card that can fit inside the 8 5 inch scanner slot For smaller documents you may crop them to size after the scan or set a predetermined scan size to speed up the scan process Follow these instructions 1 Press the power button on the printer to turn it on 2 Open the Primera Trio Software Click on the Scan button ET primera trio Test Page PRIMERA Page 26 3 Insert the document to be scanned with the information you want scanned facing away The edge of the document should be touching the right side of scanner slot
19. d into the sheet feeder on the printer 1 To load standard letter or A4 paper first make sure the Adjustable Paper Guide is moved to the far left Adjustable Paper Guide Fixed Paper Guide 2 Add the paper so that it is tight against the right Fixed Paper Guide Important Note Do not push the paper into the printer The paper should set in the tray without any extra force If force is required to insert the paper you may have too many sheets Multiple sheets will feed through the printer if too many sheets are inserted or paper is pushed into the printer Page 15 3 Move the Adjustable Paper Guide tight up against the edge of the paper Adjustable Paper l Guide SF 4 Once the guide is set for standard paper you will not need to move it again each time you load paper Simply load the paper as described above and push it past the paper stop on the guide as shown below a a WwW e Paper Stop i rae _ Note Push the paper past the stop each time you load paper The paper stop prevents the paper from falling I forward in the printer Page 16 Section 5 Print You can print from any application or you can print previously scanned items from the Primera Trio software 5A Print from Primera Trio Application 1 To print a previously scanned item choose it from the preview drop down menu TnoScan_PDF Test Page pdf TrioScan_45_JPG TroScan_56 JPG TrioScan_600bJPG TroScan_
20. e Carriage Battery Compartment See section 8 Power Button While printing press to cancel Scanner the print job Page 5 Rear View Micro USB Port To print boarding passes Power Port documents with barcodes or 4x6 photos feed media here Page 6 1B Software Overview Printer Status Errors Scan Preview Last scanned Information Printer and are displayed here document will appear here settings Software and Updates Primera Trio Software Ready Print Prints the currently selected Scan in the scan primera trio test Page preview Copy Starts a Copy wjr ria kr Chum io hirr eoe Scan Starts a Scan pg E A Battery Charge Indicator AC Power Indicator Ink Level Indicator Appears only if Battery is Appears if AC power plugis Click to open Cartridge installed and printer is using connected Settings battery power Page 7 1C Information Updates and Language Settings You can access printer driver firmware and software version information by clicking on the Info Icon Click Check for updates to connect to the internet and check for any new software driver or firmware updates If updates are available you will be prompted to install them Follow the steps to install new software Information and Updates Software Version 0 6 4 0 Firmware Version 1 19 01 20 2015 21 Check for updates Website Contact Us Hardware Details The software a
21. e scan again It usually goes away because the dirt or dust was on the photo or document itself and falls off between scans If it consistently appears in the same place you may need to perform a Scanner cleaning procedure Extra Cartridges are drying out When switching between the color and black cartridges be sure to put the cartridge which is not currently in the printer inside the cartridge garage which came with the cartridge Printer Stops Printing 1 Check for a paper Jam Clear the paper jam and press the Retry left side button to resume printing 2 Look for flashing lights If the retry button is flashing press it to retry the print Reset the printer Press the power button to power off the printer Press it again power it back on Printing will resume if the print job is still in the queue Replacing the Ink Saturation Pads nozzle wiper and capping station The ink saturation pad nozzle wiper and capping station maintenance sled can all be replaced simultaneously With the cartridge in the parked position push the sled out of position using the hole on the bottom of the printer It may be necessary to use the back of pen or pencil to push the sled out The left side of the sled will lift out of the printer first You can then unhook the right side Install the new sled by pushing the right side into the printer first and then snapping in the left side Contact Tech Support to order replacement Ink Saturation Pads Clearing Pa
22. earch for Printers from the Metro Tile screen Choose Devices and Printers from the search results Right click on Primera Trio from the list of available printers Choose Printing Preferences from the menu To access from any Windows program capable of printing go to file print or click the Print button A print dialog will open Before clicking OK to print click on the properties preferences or settings button The name of this button will vary from program to program To access from the Primera Trio software click on the gear icon at the top of the Primera Trio application The Printer Settings window will open Scanner Settings Printer Settings LI Show print settings before printing Cartridge Settings OF IL bu printable arsa Keap original size Printing Preferences Page 21 No matter how you access it the same Primera Trio Printing Preferences Screen will open The various available settings are described below fa Primera Trio Printing Preferences Optiors gq Primera Trio Settings 2 Letter 8 5x11 inches Onentation Portrait Print Quality Draft lowest quality fast Colur Matching Best tor Photos Ink Saturation 100 Cartridge Alignment Clean Change Cartridges amp Check Ink Enable Bi di Printing Yes Custom Page Size e Paper Size Change this setting to match the paper size installed in the printer Many standard sizes are available including Letter Legal 4x6 Envelope
23. ed States This product is intended to be supplied by a UL listed Direct Plug In Power Supply marked Class 2 or a UL listed ITE Power Supply marked LPS with output rated 7 5VDC 4 5A or higher This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Re orient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Use of shielded cables is required to comply with the Class A limits of Part 15 of the FCC Rules You are cautioned that any changes or modifications not expressly approved in this manual co
24. es ISO Primera 53336 High Yield Black Cartridge 495 pages draft 185 pages ISO Primera 31020 Standard Yield Color Cartridge 175 pages draft 70 pages ISO Primera 31021 Standard Yield Black Cartridge 360 pages draft 135 pages ISO Either after first page or first set of ISO test pages using ISO IEC 24734 Replacement cartridge yields are based on ISO IEC 24711 tests in default mode printing continuously Specifications subject to change Page 57 Index Adobe Reader 18 Align Cartridge 20 anchor point Scan Page 31 Battery Warnings 48 BMIP Scan file type 30 Calibrate Scanner 28 Capping Station 54 Cartridge Alignment 23 Cartridge Settings 20 Charge time Battery 45 Check for updates 8 Clean Scanner 28 Color Matching 22 crooked 55 Crop 43 Crop the Scan 34 Enable Bi di Printing 23 Fit to printable area Keep original size 19 GIF Scan file type 29 Ink Saturation 22 Ink Saturation Pads 54 JPG Scan file type 29 Launch Explorer after scan is completed 33 Lines appear in the scan 54 Manage Scanner Presets 28 MS Word 18 Nozzle Wipe 54 Page 58 Order Ink 20 Orientation 22 Paper Jams Clearing 54 Paper Size 22 PDF Scan file type 29 PNG Scan file type 29 Power Button 9 Power Off thePrinter 14 Print Quality 22 Rotate 43 Rotate the Scan 34 Scan Area Size 30 43 Scan Color Mode 30 Scan Filename Prefixes 33 Scan Save Sett
25. es occur 2 If you would like to store the printer in your checked baggage you may remove the battery from the printer before it is placed in your checked baggage Take the battery with you onto the airplane The battery contains all the necessary information and markings that airport airline personnel may require 3 Use only the battery designed specifically for the Primera Trio When discarding a battery contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries Though the lithium ion rechargeable battery is mercury free it might require recycling or proper disposal at end of life The battery might explode if incorrectly replaced or disposed of in fire 6 Do not short circuit the battery To avoid risk of fire burns or damage to the battery do not allow a metal object to touch the battery contacts 8 Do not disassemble the battery The battery has no serviceable parts inside 9 Handle a damaged or leaking battery with extreme care If you come in contact with the electrolyte wash the exposed area with soap and water If it contacts the eye flush the eye with water for 15 minutes and seek medical attention Page 48 Section 9 Maintenance Troubleshooting and Tech Support 9A Replacing the Cover The Trio Cover can be replaced with a variety of colors It s easily removed and replaced Follow the instructions below 1 Open the cover and remove the paper 2 Pull ou
26. ft mouse button If you want to try again simply repeat the process You may also click and drag the red arrows to crop the image Once you are ready to print press the Copy button Scan Area Size Click edit to set the scan area to match the area of the document or photo you would like to scan If you want to scan at a high resolution you can greatly reduce your scanning time if you Page 43 shrink your scan area to scan only the area that you need This feature is also useful if you are scanning the same size receipt or photo over and over again To change the size drag the red markers to the desired position or directly type position The black square is the anchor point that corresponds to the first scanned right side of the scanned image You may scan any area inside the maximum scan area It does not need to start with the anchor point Anchor Point Letter 8 5x11 j 0 00 Top Position Scan Area inche Width 85 Height 11 Bottom Position 11 00 A Left Position 0 00 A Right Position 8 50 8 5 x 11 Inch Page 1 30 Top Position 7 i Top Position gt Scan Area inches a i i Scan Area inches i i Width 3 2 i i Height 4 7 Offsets inches i Offsets inches Top 0 i j Top 13 Left 45 7 Left 25 Bottom Position 7 Bottom Position Left Position 4 50 f Right Position Left Position 2 50 Right Position 4x6 Inch Page Scan Area Free of Anchor P
27. ings 32 Scanner Brightness Contrast 32 Scanner Color Mode 32 Scanner Color Settings 31 Scanner Default Save Location 33 Scanner File Type 29 Scanner Presets 29 Scanner Resolution 30 Show print setting before printing 19 Show Save dialog after scan is completed 33 Show scan presets before every scan 28 Stow Position 12 TIF Scan file type 29
28. itive value between 100 and 100 or use the slider bar Color Mode e None No color effects mode will be used e Perceptual Creates a realistic color effect e Saturation Creates a saturated color effect e Relative Colorimetric Default Creates a balanced color effect e Absolute Colorimetric Creates a warmer color effect Scan Save Settings These settings control the action of the software after a scan has been completed Page 32 Restore Factory Presets O Use this Preset as the default when the Scan button is pressed JPG JPEG Color Settings Scan Save Settings Launch Explorer after scan completed Show Save dialog after scan completed Filename example C Users ptimmins Pictures Tno Scans TnoScan_1 JPG Digits Base Name Date Time Name C Users ptimmins Pictures Trio Scans Launch Explorer after scan is completed A Windows Explorer window will open after the scan is complete with the already saved file highlighted This will allow you to easily move a file to a new location after it has been scanned For example if you are scanning receipts you may want to file each receipt in a different folder location depending on the type of receipt Show Save dialog after scan is completed A Windows Explorer save dialog window will appear after the scan which will allow you to change the location and filename of the scanned image This will only appear if you have unchecked the Show advanced scan
29. nsssessserssseresressserssrreseressrresseresrersrerssrressreesreeseressrerseerseeeeee 45 Section 9 Maintenance Troubleshooting and Tech Support sssssssseesseessrressrereseessrresrrrssrersreersrrreseeese 49 OF TROD CUMS EL OV T eiii Na E A EE 49 OB Cleaning the Ink Cartridge sossesseessseessensserrssrrrsrrrssressrressrrrosrersrerserrosrersseresserssreesrersreroseeeeseerseeeee 52 eTO a UDO ae E EE E E ee eee 53 D TOUDE NOO CU aee E E T E EAT 54 Section 10 Specificati NS sxc aicsier osstensncesesievsctssan assenncssb ease sansavacsdsunansedeyastiuashenssdelerneisedsaesdebsanacdedeapededesanieaees 56 MOE eerste cee E E A E E E O 58 Section 1 Overview Thank you for purchasing a Primera Trio Portable All in One Printer To begin using your Primera Trio please read this manual carefully Your Primera Trio includes the following items Primera Trio Micro USB Cable Color Cartridge with Scanner Calibration Card Garage for storage 31020 Auto switching International power adapter Plug adapters Optional Accessories not included Dra Lithium lon Battery Black Cartridge 31021 Color Cartridge High Yield 53376 Black Cartridge High Yield 53377 Page 4 1A Indentifying the Parts Paper Tray Extension Paper Release Adjustable Paper Guide Cartridge Cartridge Carriage Latch Retry Button Press once to move cartridge to change or stow position Replaceable Cover Cartridg
30. nt 2GB RAM 1GB hard drive space USB 1 1 or higher OS X v10 7 or higher 2 GB RAM 1 GM hard drive space USB 1 1 or higher PRODUCT DIMENSIONS PRODUCT WEIGHT POWER WARRANTY EXTENDED WARRANTIES WHAT S IN THE BOX PRIMERA SERVICES AND SUPPORT ACCESSORIES REPLACEMENT INK CARTRIDGES WxDxH 11 4 x 6 5 x 1 8 in 290 x 165 x 46 mm With no battery 2 6 lbs 1 2 kg With battery 2 8 Ibs 1 3 kg Power supply type external universal power adapter Input voltage 100 to 240 VAC Output voltage 7 5 VDC 3 2A One year parts and labor including one year of phone chat and email support Two year NBD exchange with Level 2 Tech Support Three year NBD exchange with Level 2 Tech Support Primera Trio Printer Primera 31020 color ink cartridge CD with printer and scanner drivers application software and user documentation AC adapter with power cord and plug adapters for EU AP UK 3 foot micro USB to USB cable and scanner calibration sheet quick reference guide One year of phone chat and email support Snap on cover in silver matte clear coated white blue or pink black is standard Lithium ion battery 12v vehicle adapter Vehicle mounting kit includes black painted metal bracket mounting screws and 12v vehicle power adapter cable and plug Laptop bag Neoprene zippered sleeve with pocket Extended warranty 4 x 6 in photo paper Primera 53335 High Yield Color Cartridge 580 pages draft 260 pag
31. oint Page 44 Section 8 Battery Installation and Use The optional lithium ion battery can be installed to print or scan without the AC power adapter connected Once installed the battery is automatically used any time the AC power cable is disconnected Charging the Battery The battery automatically charges any time the printer is connected to AC power or connected to a powered USB cable Charge Time AC Power 1 hour 45 minutes Charge Time USB Printer Off 10 hours 30 minutes Installation Instructions 1 Find the battery Use only Primera Battery Part 31033 2 Disconnect AC power and USB f 3 Locate the Battery Cover release latch on the right side near the paper in feed area Page 45 4 Pinch and pull the release latch and pull up on the cover 5 Locate the battery compartment and the battery cable Battery Compartment Battery Cable 6 Insert the battery into the compartment as shown with connector facing up and to the right Connector Page 46 7 Connect the Battery Cable to the Connector Make sure the cable is routed inside the correct notch Cable should be routed inside this notch Important Notes 1 The battery will be partially charged when you receive it It is recommended that you charge the battery using the AC adapter for 1 hour and 45 minutes or with the USB cable for 10 hours before using it the first time 2 The battery is protected against
32. op C Pictures Trio Scans TnoScan_JPG Tro Scan _ B rowse wave R ot a te B u tt O n S Ol Do not show again Rotate To rotate the image click either the right or left rotation buttons Crop To crop use the marquee selector to draw a box around the area you would like to crop To start drawing the box press and hold the left mouse button Continue to hold the left mouse button and move the mouse to draw the box When you are satisfied with the location of the box let go of the left mouse button If you want to try again simply repeat the process You may also click and drag the red arrows to crop the image Once you are ready to crop press the Crop button Save To save the image first browse to the location you would like to save it The default location is displayed above the save name box Next type a name in the box and click Save Page 34 6E Scanning a Multi Page Document 1 To scan a multi page document you must set the scan file type to PDF in scanner settings To access scanner settings click on the gear icon at the top of the Primera Trio application Test Page pdf ki 2 The Scanner Settings window will open Scanner Settings Manage Scanner Presets k Show scan presets before every scan vy Show advanced scan dialog after every scan Printer Settings Copy Settings General Settings 3 Click on the Manage Scanner Presets button Select PDF Portable Document Format
33. per Jams If paper becomes jammed in the printer press the paper release button and pull the paper through the printer Paper Release Button Page 54 Interpreting Indicator Lights Power Button Steady On Normal powered on mode Flashing slightly Off Normal Powered on and busy mode Flashing slightly On 2 minute warning for turning off with battery power Steady Off Printer is Off if using battery or in Sleep mode if plugged in Retry Button Flashing ON OFF Indicates the printer is waiting for your input Check for any on screen error messages Perform the indicated action and then press the retry button to resume or try again Normal mode Multiple sheets are feeding When loading the printer with paper do not push the paper into the printer The paper should set in the tray without any extra force If force is require to insert the paper you may have too many sheets Multiple sheets will feed through the printer if too many sheets are inserted or paper is pushed into the printer Scanned documents are feeding crooked Make sure you are feeding the documents into the scanner so the right edge is just touching the right side of the scanner slot Smaller documents and receipts are more susceptible to crooked feeding It may be necessary to hold your finger against the left side of the receipt document to ensure that it feeds straight through the scanner Page 55 Section 10 Specifications All IN ONE FUNCT
34. small Page 29 e BMP This is an uncompressed format that is a good choice for graphical images and text The file size is very large Scan Color Mode You may choose Color Grey or Black and White Color is the default setting and recommended unless you would like to reduce the file size of your scanned image document Use Grey to create a grayscale image that uses multiple shades of grey Use Black and White to increase the contrast of a document Resolution Higher Resolution will increase quality and increase the time it takes to scan an image Lower resolution will decrease the quality and decrease the time it takes to scan an image Resolution Speed 8 5x11 Use S 100 150 200 Document with Photos 300 Minimum Photo Quality 600 1454 Maximum Photo Quality All scans are done in Color Mode Black and White and Gray will be slightly slower Scan Area Size Set the scan area to match the area of the document or photo you would like to scan you want to scan at high resolution you can greatly reduce your scanning time if you shrink your scan area to scan only the area that you need This feature is also useful if you are scanning the same size receipt or photo over and over again There are several preset sizes accessible using the drop down menu at the top of the window Select one or set a custom size Page 30 Custom _ __ Custom 0 00 P Letter 8 5x11 Legal 8 5x14 4x6 4x6 Envelope
35. t on the edge of the cover near the hinge until the pin pulls out of notch Page 49 3 Gently lift the cover up and then move it to the right to release the other pin Page 50 5 Snap the left side pin into the notch Page 51 9B Cleaning the Ink Cartridge It may be necessary to clean the ink cartridge nozzles if you notice reduced print quality or if you suspect an cartridge nozzle has become slightly dried out or clogged If you are having print quality problems follow the steps below 1 Remove the print cartridge 2 Moisten a lint free cloth with water 3 Hold the cloth against the nozzles for three seconds This will wick some additional ink onto the damp cloth 4 Wipe in the direction shown 5 Repeat the process Note Even new cartridges may need cleaning If the cartridge is older than 90 days even if it is sealed in its packaging the nozzles can begin to dry out Page 52 9C Technical Support If you need help contact technical support via one of the methods listed below sowe mention OSS Trio Knowledge Base www primeratrio com support Email www primeratrio com contact_trio_support php Chat www primeratrio com support Mon Fri 8 a m 6 p m CST Phone Phone Support 763 475 6669 Mon Fri 8 a m 6 p m CST Page 53 9D Troubleshooting Lines appear in the scan This usually indicates a small piece of dust or dirt was caught in the scanner during the scan Try th
36. t the document to be copied with the information you want copied facing away The edge of the document should be touching the right side of the scanner slot The top of the document or photo should be inserted first Paper Edge sTouch Here 5 The scanner will automatically begin scanning the document Page 40 6 Unless you have checked Show Advanced Copy Dialog in the Copy Settings the printing will automatically start as soon as the scan has completed See section 7B for more information on the Advanced Copy Dialog Important Note The printer will print the copy using the default printer settings found in Printer Settings Printing Preferences See section 5C for more information Page 41 7B Copy Settings To access copy settings click on the gear icon at the top of the Primera Trio application Click on the Copy Settings ribbon The Copy Settings window will open Click the Back button to go back to the main window scanner Settings Settings Resolution Contrast et Brightness an E Fit to printable area Keep onginal size L Show Advanced Copy Dialog etter 8 5x11 C Users ptimminsApp Data Local Temp Browse General Settings Scan Color Mode You may choose Color or Gray Color is the default setting and recommended unless you would like to reduce the file size of your scanned image document Use Gray to create a grayscale image that uses multiple shades of grey
37. the scanner open scanner settings To access scanner settings click on the gear icon at the top of the Primera Trio application 2 The Scanner Settings window will open Click on Calibrate or Clean Scanner You will be prompted to insert the cleaning paper or calibration sheet Scanner Settings k Calibrate Manage Scanner Presets Clean Scanner vy Show scan presets before every scan vy Show advanced scan dialog after every scan Printer Settings Copy Settings General Settings Page 37 3a Insert the calibration sheet as shown Make sure the arrows are facing toward you The sheet may move backward and forward several times during the calibration 3b Insert the cleaning sheet as shown You will only need to use a half sheet It does not matter which direction you insert the cleaning sheet When complete you will receive a message that the procedure was successful Page 38 Section 7 Copy 7A Copy a document photo receipt etc You may copy any document photo receipt or business card that can fit inside the 8 5 inch scanner slot For smaller documents you may crop them to size after the scan or set a predetermined scan size to speed up the scan process Follow these instructions 1 Press the Power Button on the printer to turn it on Test Page pdf X primera trio Test Page PRIMERA Page 39 3 Add paper as described in Section 4 of this manual 4 Inser
38. tow cartridges for travel e Clean Prints a cleaning pattern to which can help unclog cartridges or determine which color nozzles are clogged e Align Click this button to perform a manual alignment print Do this to fix quality problems Alignments are automatically run every time a new cartridge is installed The software will prompt you to run an alignment if it is necessary Alignment requires a letter or A4 size piece of paper The printer will print several blocks of color on the page It may move the paper forward and backward during this procedure A red LED light will illuminate the page as the sensor scans for the position and quality of the boxes being printed The paper will feed out of the printer complete when the scan is complete e Printing Preferences Links to the Windows Primera Trio Printing Preferences described in section 5D Page 20 5D Printing Preferences Print Quality and Speed Printing Preferences can be set to improve the quality or speed of the print adjust paper size saturation color matching and other functions The printing preferences can be accessed from multiple locations No matter which way you access the printing preferences they will all have the same effects To access in Windows 7 go to the Start Menu Choose Devices and Printers from the right side of the menu Right click on Primera Trio from the list of available printers Choose Printing Preferences from the menu To access in Windows 8 s
39. uld void your authority to operate and or obtain warranty service for this equipment For Users in Canada This digital apparatus does not exceed the Class A limits for radio noise for digital apparatus set out on the Radio Interference Regulations of the Canadian Department of Communications Le present appareil numerique n emet pas de bruits radioelectriques depassant les limites applicables aux appareils numeriques de la class A prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des Communications du Canada Page 2 Table of Contents SOC CIN I OVC Ne cesses rcatirstin E E au ndeeaciussaaunasecaateciedsacte E S 4 OP NLS TAG NG CIP AIL Se ve eee eden E us nausea tedeunne ncarsetoneabaaseeevisansarue aes 5 IB SO OA OVV OW ea E nate nnd E E A E E E E 7 1C Information Updates and Language Settings ssessssssssesesrrrnssrreressrressreresrrrrrssreresererssreresererreseerese 8 Section 2 Change Cartridge ermerinaeriiscienriessiunt innreda inapi aasad AKEE ENADE EVAAA EEE AAA NEA ENDE A aia 9 Section 3 Stow Cartridge for WAV Scere cs cpes taser crc etsaesnndenceces aca ianen E ANOK EA arai aeia 12 opera d eg ir Loa Pa ET e EE AAEE E TE ATA AOE 15 SECON S PRIN eee E E E E 17 5A Print from Primera Trio Application ccccccssseccccsseecccceececcesececeuseececsunecesseeecceseueeeessenecesseneseesenes 17 5B Print rom Other Applicat ocne beaceduandedseasneecevanseoedsansecdeanpecoutuede 18 5C
40. utomatically checks for updates daily To change the frequency of the checks click on the settings icon and then General Settings You may also check for beta versions Check the box to enable this feature Scanner Settings Printer Settings Copy Settings General Settings Unis Language and Units Set the Language by English one choosing it from the drop down menu mm You may also set the units of measure 4 Show animations by default here Days between auto check for updates Check for Beta version updates also Page 8 Section 2 Change Cartridge 1 Press the Retry button 9 2 The cartridge will move into the change position on the left side of the printer STOP The cartridge must be on the far left side of the printer before continuing Failure to heed this warning will result in damage to the printer Page 9 3 Lift the print carriage latch all the way open The cartridge will move forward slightly once the latch is opened all the way Cartridge Carriage Latch 4 Remove the cartridge by lifting straight up Page 10 5 Locate a new cartridge and remove it from its packaging Be sure to remove the tape covering the print head nozzles after you remove the cartridge from the cartridge garage Remove tape Cartridge Garage 6 Insert the new cartridge 7 Close the cartridge carriage latch You will hear a click when the latch is completely closed
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