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KLE User Manual

1. Primary Manager Specify here the IP address of the Primary SNMP manager device on your network Secondary Manager Specify here the IP address of the Secondary SNMP manager device on your network if any SNMP Community Specify here the name of the SNMP Community to which your SNMP Management host and SNMP agent should belong Note the SNMP manager and agents must belong to an SNMP community identified by its name which is a collection of hosts grouped together for administrative purposes Aj KLE User Manual Rev 1 6 2007 4 21 Alarms Selections Select the Alarm triggering Events KLE is capable of sending immediate alerts as emails or SNMP traps and or performing automatically a power cycling when there is blue screen no video or NumLock test failure from a remote computer This feature should be used in conjunction with the autoscanning function so that KLE will help carry on a constant surveillance on the health conditions of your connected servers Note This Alarm Selection page is where you can select which action KLE must do when it detects an event This page is NOT the place where you can specify how the action is to be implemented To do so refer to SNMP Traps Email Alarms and Computers After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Ap
2. Remote Servers Radius Accounting client288 ADMIN user description Current Status Martin SUPERADMIN user description ZOT test123 SUPERADMIN user description Maintenance client168 SUPERADMIN user description Apply Settings New User Copyright 2007 All Rights Reserved CD Internet Protected Mode Off KLE offers three categories of user groups for selection SUPERADMIN ADMIN and USER Each of these user groups is with different rights into the web management Interface and into the viewers SUPERADMIN Full access All functions ADMIN Partial access see table below All functions USER a except the Download O don onarevrare Note Only SUPERADMIN users can manage user accounts 64 KLE User Manual Rev 1 6 2007 Refer to the table below for detailed list of web management rights Download Viewer Main Date amp Time Main Security Main LAN TCP IP Main WAN PPP KVM Server Log KVM Server Main Settings KVM Server Viewer Connection KVM Server Computers KVM Server Power Control KVM Server KVM switch database KVM Server Video Mode database Users local database Users Remote Authent Servers Users Radius Accounting Users Current Status Alarms Emails Alarms SNMP Alarms Selection Maintenance Software Version Maintenance Software Upgrade Maintenance Config Save Restore Maintenance Reboot Apply Settings Restart Servers 65
3. 2 send out Scrolllock Scrolllock 8 to select port 8 However some other command strings you will see in the editable area might seem as complex as 0 J 0 d 1000 ESC For example in the editable area suppose now you have 0 1 0 1 d 1000 ESC In other words to select port 1 send out ScrollLock ScrollLock 0 1 0 1 then add a 1000 millisecond delay and then send out an Escape key 0 102 d 1000 ESC In other words to select port 2 send out ScrollLock ScrollLock 0 1 0 2 then add a 1000 millisecond delay and then send out an Escape key 0108 d 1000 ESC In other words to select port 8 send out ScrollLock ScrollLock 0 1 0 8 then add a 1000 millisecond delay and then send out an Escape key 60 KLE User Manual Rev 1 6 2007 NB The hotkey sequence 0 7 0 1 ESC means switching to bank 01 port 01 and then revoke the OSD menu Caps CJ CJ by an ESC key KPAD KPENT Store the new KVM Model Settings If you want to suppress the target KVM Switch definition you can then click the Suppress button to eliminate it from the existing database Suppress this KVM Model After you have completed your settings of the port switching sequence of your KVM switch you must hit Store to store the settings to the KVM database 612 KLE User Manual Rev 1 6 2007 4 14 KVM Server Video Mode Database Modifying the Video Display Database The Video Mode Database page allows you to modify create and suppress
4. Copyright 2007 All Rights Reserved CE Internet Protected Mode Off 100 v Note The Restart Servers button will disconnect all current viewer connections Note In addition to the Restart Servers button the KLE also provides an Reboot button on Maintenance Reboot page This Reboot button is used only when the Restart Servers button could works no longer to bring the KLE to normal restart for a proper viewer connection If you find the Restart Servers button no longer works to bring the KLE to an effective restart you can click the Reboot button on the Maintenance Reboot Page Only bear in mind that the reboot brought about by hitting the Reboot button is a total reboot and takes longer time to boot up completely while Restart Servers is much quicker just few seconds since it restarts only the server programs on the KLE 78
5. SSL encryption o Server amp Client authentication SSL encryption 2s KLE User Manual Rev 1 6 2007 3 password policies o No Password o One global password for all users o One different password for each user Linux operating system offers robust virus resistance 1 2 8 Alarms and Notifications Alert e mail notification and SNMP trap messages for critical server events such as No Video Blue Screen and NumLock Test Failure 1 2 9 User Management User login either by querying the local user database or by connection to remote LDAP or RADIUS server 3 user privileges o SUPERADMIN to access complete set of management features and user features including Power ON OFF remote servers o ADMIN partial set of management and all user features o USER only user features 1 2 10 Global Time Zone Support Time support for all continents and major cities Time synchronization by connection to any NTP time servers Automatic Daylight Saving management KLE User Manual Rev 1 6 2007 1 3 System Architecture KLE is based on an embedded Linux platform for computing power and rugged stability KLE employs a High speed Processor to ensure excellent video quality and fast keyboard mouse response across the Internet even when bandwidth availability is limited 1 3 1 LAN WAN Configurations Ethernet port Internet A 4 lt s Taipe Conventional KYM Switch Ethernet port PC02 PC03 PC04 Interne
6. VIDEO SERVER NAME AND KEYBOARD TYPE SETTINGS 52 4 11 KVM SERVER COMPUTERS PORT AND IP SETTINGS ccccccccccceceecceeeessesssseeeececcceeeeeeeeesaaaaaeeseeseeees 54 4 12 KVM SERVER POWER CONTROL ENABLE THE POWER CONTROL cseccesccsccesccesccesccesccesccascenece 56 4 13 KVM SERVER KVM SWITCH DATABASE KEEPING AND ADDING YOUR KVM DATABAGSE 59 4 14 KVM SERVER VIDEO MODE DATABASE MODIFYING THE VIDEO DISPLAY DATABASE 000000665 62 4 15 USERS LOCAL DATABASE MANAGING THE USER ACCOUNTS ccseccesccecccscccsccesccesccesccnsccascenecs 64 4 16 USERS REMOTE SERVERS TUNING IN WITH THE REMOTE AUTHENTICATION SERVERS 66 BP Ofek DET COLOR YS UVC I ia a Leas et lca el at ad A al lls dat at A aes 66 et O57 SS CIV ciara ec teste atthe ea ras aie can tetas te ane ea lade tones ae tepacs een aea tegen ate ove 67 USERS RADIUS A CCOUN TIN ir E ER 68 4 18 USERS CURRENT STATUS SHOWING THE CURRENTLY CONNECTED USERS cccceecceceeecceceeece 69 4 19 ALARMS EMAILS SENDING EMAIL NOTIFICATIONS FOR CRITICAL SERVER EVENTS 70 4 20 ALARMS SNMP SENDING SNMP MESSAGES FOR CRITICAL SERVER EVENTS 0scceecccecceeceeeee J1 4 21 ALARMS SELECTIONS SELECT THE ALARM TRIGGERING EVENTS cscccsecceccccsccescccsccesccesccatcenece T2 4 22 MAINTENANCE SOFTWARE VERSION FLASH IMAGE INFORMATION csecceeccsccesccescecsccesccascenece 74 4 23 MAINTENANCE SOFTWARE UPGRADE UPGRA
7. Automatic Screen Alignment Computers wy wean A Goes v Automatic Image Optimization for Speed Power Contro KVM Switch Database Model Prima 4 Video Mode Database Users Number of Computers 16 v Alarms Scanning Period 10 seconds Maintenance Scanning Scanning Delay 30 seconds Apply Settings C Perform the NumLock Test While Scanning Cancel Store Settings C Internet Protected Mode Off 100 37 KLE User Manual Rev 1 6 2007 24269850 9BL2C8G090 sam Q I can log in and make successful browser connection with KLE However I cannot make a valid viewer connection or the KLE does not respond to my viewer connection request A The KLE video server might not function properly First make sure your account have the SUPERADMIN privilege If not you should request one that has the SUPERADMIN privilege to do the troubleshooting job for you First go to the Apply Settings page on the web management interface and then click the Apply Settings button to restart KLE Then wait for at least 10 more seconds for it to start completely Try to make the viewer connection again to see if it is back to normal Second If the Apply settings button could not bring back the KLE video server to normal working condition try to hit the Emergency Reboot button could be found on the Maintenance page of the web management Interface for a complete start from ground
8. KLE User Manual Rev 1 6 2007 4 16 Users Remote Servers Tuning in with the Remote Authentication Servers The User Remote Authentication allows you to authenticate the users that try to connect to KLE from centralized servers running a Radius service or hosting a directory that can be accessed through the LDAP protocol Active Directory for example This feature permits to integrate KLE into your global enterprise user management By default the Remote Authentication is configured as None 1 e all remote authentications are disabled In this case the authentication is all done locally by using the database on KLE only After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers User Remote Authentication Windows Internet Explorer s e i ee ee M M ee eee SE File Edit View Favorites Tools Help Links We ae user Remote Authentication yy Bl Ey Page Tools ss User Remote Authentication Authentication Server NONE Type Cancel Store Settings Maintenance Apply Settings Authentication Server Type Here you can select whether you want to disable or enable the remote server authentication by LDAP or RADIUS server Before you go forth with subsequent set
9. KVM Link Extender Edge of critical advantage over other remote server management solution The advantages of using KLE as compared to the conventional software remote control solution is that The hardware based remote control solution such as KLE 1s able to access the server regardless of the server states while software remote control solution is non functional while the server is still in the POST or reboot stage or in a blue screen of death KLE also offers power on off alternatives if used with a remote power control unit KLE User Manual Rev 1 6 2007 Rock solid stability and ultra security yet with flexibility and convenience to use KLE distinguishes itself among its peer products not only in its rock solid stability in durable performance but also in its industry standard security features such as full 1024 bit PKI Authentication and 256 bit SSL data encryption Together with 3 levels of viewer connection security levels in combination with 3 types of password policies and three categories of user privileges all these make KLE a ultra powerful IP Extender machine with ultra flexibility for a customized balance between data safety and user convenience On the other hand the robustness and the ease of maintenance of the embedded systems involve zero costs for the unit management and maintenance Upgrade and Configuration Backup is just a breeze KLE is fully Web enabled to allow software upgrade and configuration upload backup over th
10. Store the new KVM Model Settings Suppress this KVM Model Copyright 2007 All Rights Reserved L Internet Protected Mode Off R100 KVM Model Here in the drop down combo box you can take a brief look of all the currently supported KVM models built into this database Normally you don t have to care about this KVM database unless you need to modify the port switching sequence of an available KVM switch model or you want to delete an entry or you need to create a new entry into the existing KVM Switch list Model Name Model Name shows the model name of the KVM switch you have selected from the drop down box above and the subsequent parameters as shown in below are all pertaining to that KVM switch models as regarding port number Escape hotkey key delay and port switching sequence etc If you want to add anew KVM switch entry into the existing list enter the name of the new KVM switch and go on subsequent settings for that specific KVM switch Number of Ports This is where you can specify the maximum port capacity of the selected KVM Switch model Note that that some models can be daisy chained together to expand the total port capacity If you intend to add a KVM switch model to the database and use it as in daisy chained configuration with other KVM switches you should here specify its maximum port capacity as expandable in this configuration KLE allows a maximum setting of up to 256 ports Esc
11. User Password v Apply Settings Copyright 2007 All Rights Reserve d La Internet Protected Mode Off Into KVM Server Password enter the password for the server private key serverkey pem serverpwd for the set of certificates provided on the Support CDROM Refer to next section for more information about KLE certificates Click Store Settings to save your settings and go to the Apply Settings page to make them active 2 6 3 Installing Certificates and Key on KLE for Security level 3 You don t need to install any certificate unless you plan to use the security level 3 refer to previous section You can skip this section if you plan to use the security level 1 or 2 d You can use the default set of certificates provided on the CD ROM for training However it is l not recommended to work with these certificates because anybody who has got a copy of them might establish a connection to your servers Therefore we recommend you obtain your own certificates from a public Certificate Authority or you generate a private set by using some CA software such as XCA For certificate generation and certificate characteristics please refer to How to Generate KLE Certificates using XCA can be found on the KLE support CD ROM 20 KLE User Manual Rev 1 6 2007 Certificate and key files to be installed on KLE 1 The root certificate root crt 2 The server certificate server crt 3 The server private
12. a PPP server for the remote computers to dial in for connection or as a PPP client to dial in a PPP server to connect to a network or the Internet The PPP connection can serve as a backup connection mode when direct network connection is not available or just broken down The KLE s high speed serial interface can offer excellent bandwidth to PPP connections either when the KLE is connected as PPP server or PPP client After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers g a WAN PPP Settings Windows Internet Explorer O gt cO File Edit View Favorites Tools Help we k WAN PPP Settings WAN PPP PPP Mode Disabled Server Client LAN TCP IP Cancel Store Settings WAN PPP KVM Server Users Alarms Maintenance Apply Settings Copyright 2007 All Rights Reserved Internet Protected Mode Off 4 7 1 PPP Modes There are three PPP options for selection e PPP Disabled by default e PPP Server mode for connection request from a peer computer e PPP Client mode for dial in connection to a PPP server your ISP or an Enterprise PPP Server The PPP Server mode allows users to connect to your servers without the Internet understructure It can be used as a back
13. and ssword rather than password like this Sgin smyid Sssword mypass In other words expect ogin send myid expect ssword send mypass A comment is a line which starts with the hash character in column 1 Such comment lines are just ignored If a character is to be expected as the first character of the expect sequence you should quote the expect string If you want to wait for a prompt that starts with a hash character you would have to write something like this Now wait for the prompt and send logout logout ESCAPE SEQUENCES The expect and reply strings may contain escape sequences All of the sequences are legal in the reply string Many are legal in the expect string Those which are not valid in the expect sequence are so indicated Expects or sends a null string If you send a null string then it will still send the return character This sequence may either be a pair of apostrophe or quote characters b represents a backspace character c Suppresses the newline at the end of the reply string This is the only method to send a string without a trailing return character It must be at the end of the send string For example the sequence hello c will simply send the characters h e 1 1 o not valid in expect d Delay for one second not valid in expect n Send a newline or linefeed character N Send a null character The same sequence may be represented by 0 not valid in
14. are using a dial up modem line and experiencing slow keyboard mouse movement and response you might check whether you are using the default LAN encoding scheme or even the No Compression scheme which requires much more bandwidth or there is a network bottleneck somewhere in between KLE and your client desktop For more details please refer to Section 3 10 Common Video Display Problem Troubleshooting 3 4 3 Local and Remote Mouse Cursor Synchronization Normally you will see both the local cursor and the remote cursor on the view area You can specify the shape of the local cursor as seen within the viewer window either as a dot an arrow or none not showing any local cursor within the viewer area Also if these two cursors become out of sync all you need to do is to hit the mouse synchronization hotkey by default right Ctrl right Ctrl Home to synchronize the two cursors Mouse o cursors a in Sync Mouse cursors out of sync Local remote cursor resynchronization default hotkey RCtrl RCtrl Home While operating your mouse it is not necessary to wait until the remote cursor has actually caught up with the local one before you can click on the target in the view area Actually you can click the target just using the local cursor without waiting for the remote cursor because the click point is recorded and the click will always take place at the right location Therefore if both cursors are synchronized the important on
15. co ante esse oda see een 6 Te R ENO es catia en seam seen sternite Sessa eaten eee NA sees ealsseee ose amp VF Ie FOV CF SOG AE E A EE E E E E ET T 9 CHAPTER 2 INSTALLING KUU rs sccrcerscccaseesa tends snncecsctuceessiesvecausonncesesstececevisnenstivsecseussercssesseecesurssaeectesecses 10 Zs TIES A C ONNE TON access crc E nena coalesce ana E ae paiaa es AT E E 10 2 2 CONFIGURE YOUR SERVERS FOR CONNECTIONS TO KLE cccccccccceccceescceeccceecseessseescseesseeesseeuseeeseues 12 2 2 1 Turn off mouse acceleration amp Snap tO option ccccccccccccccccccccccceceeeeseeeeeeeeeeeeeeeeeeeeseseseseeeeeeeeeeeeees 12 2 3 MORE TIPS FOR SERVER DESKTOP CONFIGURATION ssssseecceeeeesesssneeeeeeceesssssnaeeeeeeeeesssssaaeeeeeeeeeens 14 2 3 1 Configure the display resolution ON your Server o ccccccccccccccccceceeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeseseeeeeeee teeta 14 2 3 2 Disable special transition effects on the screen outputs of your connected Servers 14 2 3 3 Choose plain and solid server desktop backgrounds for your connected Servers e 15 2 ANGIE NE PWORK SETIINGS coi ocess dca rar rann EEE EEE E E EEEN EE 16 Di De AT T SG E E E E A NA E EE E N 16 P A T O SO E EEE E E E E E EEEE NE E E EE EEEE E EE O EE 17 2 5 CONFIGURING YOUR FIREWALL AND ROUTER FOR ACCESSING KLE ACROSS THE INTERNET 18 A Yao U Das Gao E ene ree E E A een Re oe E TO RTT ne E 19 LOL ocea USF TAS WO L Ol esere E E ERE 19 2 6 2 Select a Security Level for Viewe
16. connection with slower Internet bandwidth Video quality is optimized for viewer connection with better Internet bandwidth High video quality for viewer connection over LAN Best Video Quality with no compression but poor performances Keyboard and mouse inputs are ignored not restricting keyboard and mouse access Local Cursor Shape No cursor Local cursor invisible on KLE Viewer Dot Dot shape for local cursor on KLE Viewer Normal Arrow shape for local cursor on KLE Viewer Misc Shared Session Multiple users access same server desktop View Only on other users Display Restrict to 8 bit Scale x y Color reduction to 256 colors for slow connections Scale the display output on viewer not affecting the actual transmission bandwidth 3 3 2 User Name and Password First run the viewer program enter the access IP and port number for KLE Default IP address 192 168 1 200 25 KLE User Manual Rev 1 6 2007 Connection details KLE Server and Card Help KLE f92 168 1 200 v ox j Cancel Login dialog box Win32 Viewer At the password or private path phrase prompt just enter the user name and password as required Default user amp specific password User superuser Password superu Or if you are using the Global Password policy setting Default global password 123456 Or if you are using the Level 3 security setting that requires installation of certificates for PKI authentication For details pl
17. default button in dialog box Buttons Pointers Motion Hardware M Speed Le Adjust how fast your pointer moves Slow ssaa basanan Fast Acceleration Adjust how much your pointer accelerates as i N you move it faster None C Low C Medium High Snap to default gk Move pointer to the default button in dialog boxes Cancel Apply Click OK 2x KLE User Manual Rev 1 6 2007 Windows 98 Access Control Panel Mouse On the Mouse Properties tab select the Motion page Under the Pointer Speed category adjust the pointer speed to the slowest leftmost position Mouse Properties Click OK 50 The mouse setting page on different Windows platforms might be quite different some gives mouse acceleration option and some do not If you see any mouse acceleration option please uncheck it If there is no mouse acceleration available on the setting page you can adjust the mouse speed to either x1 or the slowest position such as on Linux platforms Sometimes it requires a middle position on the speed slide bar to make mouse synchronization on the viewer side for example Windows XP requires a middle position on mouse speed Anyway the worst case is that you have to make some trial and error to make your mouse acceleration off and the speed as x 1 could be at the slowest position or the middle position 13 KLE User Manual Rev 1 6 2007 2 3 More Tips for Serve
18. for advanced console management of KLE unit via a serial terminal emulation utility such as Windows HyperTerminal Status LED s The 10 100Mbps LED is lit as solid orange when the current digital link 1s running on 100Mbps speed The Link Act LED gives off solid green light when a network link is established and flashes whenever network transmission are perceived on the digital port The Power LED indicates the Power On status when it is lit as solid green The Video LED indicates the normal functioning of video server when it is blinking Restore to Default Button The Restore to Default button is a tiny recessed button located to the right of the LED indicators and can only be accessed by prying down with a pointed needle tip To depress the recessed button for over 4 seconds and upon release it will restore KLE to factory default the default IP settings and user account settings that come with factory default settings 1 4 2 KLE Rear Panel USB port for USB keyboard amp Mouse a Monitor PC USB oEthernet Serial FE CE Monitor port Ethernet port Serial conrtol port KLE Rear Panel PC KVM port PC KVM port HDB 15 integrated with PS 2 Keyboard and mouse signals The PC port connector is where you should connect to either a single PS 2 computer or a single PS 2 KVM Switch using the 3 in 1 slim KVM cables w an integrated HDB15 connector However if you are using USB enabled computer or USB KVM Switch you
19. for the browser After you have made the port base modification remember to hit the Store Settings button and then hit the Apply Setting Restart Servers to validate your changes Host Name The host name is the name that the KLE will assume on your Local Area Network Domain Name Specify here the domain name for your KLE as it appears on your LAN Leave it empty if you don t know Use DHCP This option allows the KLE to get all TCP IP settings automatically from a DHCP server IP Address Enter a fixed IP address in dotted decimal format such as 192 168 1 200 that will be used by the KLE in your LAN Network Mask Enter a net mask value in dotted decimal format such as 255 255 255 0 that will be used by KLE in your LAN Gateway Enter the fixed IP address in dotted decimal format such as 192 168 1 254 of the gateway i e router to access the Internet DNS Enter the IP address in dotted decimal format such as 80 10 246 30 of the DNS server that will be used by KLE for domain name resolution Ask your network administrator if you don t know Note You must enter a valid DNS server IP address to allow the email alert of KLE to be effective 45 KLE User Manual Rev 1 6 2007 4 7 MAIN WAN PPP The WAN PPP page is where you can set up the PPP server client mode of your KLE Here you can enable either the PPP server mode or the PPP client mode or you can disable the PPP modes altogether The KLE can serves either as
20. interface not indicating any status of its connection such as whether it is in powered on or powered off state Windows 98 Sun Fire 240 SE Mac OS X Redhat Linux Mandrake Rehat Linux Linux 9 10 3 8 2 Java Viewer To bring up the Select Computer box click the View Computer List option on Select computer the Quick Menu For the java viewer the Select Computer box will not appear Reest SETEN by default Send Ctri Alt Del Power off current computer Power on current computer E View computer list i I Computer scanning Disconnect To switch to specific computer just click any item on the listing eae re Windows XP Professional Windws 2000 Windows 98 SE Sun Fire 240 Mac 05S X Redhat Linux Mandrake Linux 9 Rehat Linux 10 32 KLE User Manual 3 9 Viewer Quick Menu 3 9 1 Opening the Viewer Menu The Quick Menu of KLE s Win32 viewer can be evoked by clicking the program icon on the leftmost of the title bar or right clicking anywhere on the title bar Alt F4 Send Ctl Alt Del Scanning Computer Power OFF Computer Power On About KLE Viewer View Computer ICONS Adjust Screen Connection options Connection info New connection Save connection options Screen refresh Eull screen Send Ctl Alt Del Computer Power On Restore Move Size Minimize Maximize Close Select Computer View Computer
21. longer than 15mn on the Internet without someone is trying to access your computers After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers File Edit View Favorites Tools Help A w R Security Settings Ag dh y Page v iG Tools v Ke KVM Link Extender Download i Security Settings HELP Main Date amp Time e Certificates Security and Keys Upload LAN TCP IP WAN PPP KVM Server Viewer Connection Users i SEE EEE EEE pean 2 128 bit encryption server authentication by client v Alarms Usor E ppi User Password v Maintenance l Cancel Store Settings Apply Settings Copyright 2007 All Rights Reserved CE Internet Protected Mode Off 4 5 1 Certificates and Keys Certificates are only needed if you intend to implement full PKI authentication for the viewer connections If an SSL encrypted session is already enough for your security requirements you can just ignore this aspect of PKI authentication Where can you get the certificates There is a default set of certificates in your support CD ROM You can use them to practice the certificates uploads In real world scenario you can either generate the certificates by yourself since t
22. mode database Suppress Selected Mode Click this button to remove the selected video mode from the video mode database Normally one does not have to suppress a video mode from the existing database for no particular purpose Restore Previous Settings Click to undo the previous addition or elimination of a video mode Note that you can only undo one move 63 KLE User Manual Rev 1 6 2007 4 15 Users Local Database Managing the User Accounts The User Local Database page is for the purpose of user account management for KLE You can see the listing of the existing user entries together with the user group the specific user belongs to and the description for the user You can use the buttons on the top row First Page Next Page Previous Page Last Page to navigate through the first next previous last page of the user database listing To modify add or delete an entry click the target user name on the listing and a User Edit screen will appear for you to make further modifications or to create a new user entry After you have made necessary modifications remember to hit the Store User button to save it into the user account database File Edit View Favorites Tools Help g ve k User Local Database n 5 r h v E Page v G Tools Download User Local Database HELP Main KV Server Users User Name Group Description Local Database test SUPERADMIN user description
23. script for your power control device if it is required by your power control device You should refer to the user guide of your power control device for correct information A script consists of one or more expect send pairs of strings separated by spaces as in the following example Logins Myd password mypass This script indicates that the KLE should expect the string login Once it received login KLE sends the string myid and then expects password When it receives the prompt for the password it sends the password mypass A carriage return is normally sent following the reply strings It is not expected in the expect strings unless it is specifically requested by using the r character sequence If the script must start by sending something instead of waiting for a string use the null sequence two quotes with no space in between as expect string restart Login myd password mypass In other words send restart expect login send myid expect password send mypass The expected sequence should contain only what is needed to identify the string For example to help correct for characters that may be corrupted during the initial sequence look for the string ogin rather than login It is possible that the leading I character may be received in error and you may never find the string even though it was sent by the power device For this reason the script should look for ogin rather than login
24. should additionally use a USB cable to connect to a USB port on your computer for keyboard mouse connection Monitor Port HDB 15 This is where you should plug in the Monitor for your local console on KLE KLE User Manual Rev 1 6 2007 USB port USB Type B This USB port provides USB keyboard mouse connections to a USB enabled PC or to a USB KVM Switch Thus if you are connecting any USB enabled PC or USB KVM Switch please use a USB cable to make the connection Ethernet Port RJ 45 The Ethernet port or digital port offers anytime anywhere access of KLE and subsequently the conventional KVM Switch es and servers computers connected behind it to the remote login clients lover LAN Internet Serial Control Port RJ 12 The serial control port allows you to connect to either an external modem or a power control unit or to a cascaded chain of power control units When added with an external modem to its serial control port KLE could serve as either a PPP server to allow direct cable connection or dial in connection from its peer computers or as a PPP client to dial in to the ISP or an enterprise PPP server Furthermore through serial commands sent over its serial control port KLE can perform remote power on off and power cycling task via the cascaded power control module s 1 4 3 KLE Power Socket You should use the DC9V 2A Adapter provided within the package Use of any other adapter will nullify the watranty KLE User Manua
25. the Download page to download the Win32 viewer Kripview_install exe Install the viewer program on the client computer that will connect to KLE After installation a desktop icon will be created on your client desktop r Dowload Viewers Windows Internet Explorer PE gx Ow File Edit View Favorites Tools Help l we k Dowload Viewers Download Download Viewers a a Wain n Windows Viewer DgWwnioad Viewers KVM Server annnnmunt Users Viewer Download Java TM Alarms Import Certificate Utility Download Maintenance Copyright 2007 All Rights Reserved m CE Internet Protected Mode Off Figure 1 Download Page 3 1 2 Java Viewer Before you can use the java viewer you should first install the Java Runtime Environment JRE 1 5 0 or higher which is downloadable from http www java com File Download To open the Java viewer go to the Download page of the Do you want to open or eave this file web management and click Download Pe E Name Kkviewer zip Type Compressed zipped Folder 70 5 KB If the jar file association is correctly done on your computer a eas be choose to open it directly C ae ore ae Otherwise save the KViewer jar file to your local hard disk 7 Always ask before opening this type of file and then type java jar KViewer jar harm your computer If you do not trust the source do not ope
26. the VGA modes supported by the device Important Note Carelessly modifying a video mode on this video database might obliterate the video capture thus DO NOT MODIFY anything unless you know exactly what you are doing After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers T Video Mode Database Windows Internet Explorer cll OU PE o xE E File Edit View Favorites Tools Help Links We Bt Video Mode Database PMB E E Page iG Tools y Download m _ f Video Mode Database HELP Main pture Do not modify anything unless you know exactly what u are doing Modifying the video mode data base can obliterate the video KVM Server Warning ca oT yo Log Video Mode 1024x768 70Hz Refresh Rate 70 Power Control KVM Switch Database Screen Width Video Mode Database Width Total Width Users Alarms Hsyne Start Maintenance Screen Height Apply Settings Height Total Height Vsync Start Store New Settings Suppress Selected Mode Copyright 2007 All Rights Reserved CE Internet Protected Mode Off 100 v Use the drop down box to select a video mode from the video mode database Each video mode is indicated by the pixel dimension length by width at a certain ref
27. the Windows or the Java Viewers switch to this computer and then click Power off in the Viewer menu The command specified here will be sent automatically by KLE to the power control unit 55 KLE User Manual Rev 1 6 2007 4 12 KVM Server Power Control Enable the power control The Power Control page allows you to enable or disable the power control feature via the serial port on the back panel of your KLE You can also specify the login script of your power control device if it requires a login script After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers Ta I Power Control Windo mr QO E e el File Edit View Favorites Tools Help hy By ay E Page v G Tools v KE KVM Link Extender Download Main Enabl Enable Power Control through the Seri KVM Server al Interface Note this disables the PPP automatically Log Viewer Connection Computers Power Control KVM tch Database Video Mode Database Users Alarms Maintenance Apply Settings Power Control HELP Copyright 2007 All Rights Reserved Internet Protected Mode Off R10 Enable Power Control through the Serial Interface Check the Enabled option to activate the remote power control sup
28. the client side Set the biggest resolution support the mouse re sync hotkey sequence and the Hot Keys Transparent Mode very convenient and useful feature for anyone who uses double byte language such as Chinese Japanese or Korean the CJK languages and some other languages After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers File Edit View Favorites Tools Help we od Viewer Connection ep vy D gt v b Page v G Tools v a Ke KVM Link Extender Download Main Viewer Connection Settings KVM Server Server Name for iewers ServerRoom_TPE Keyboard Layout us Largest Possible 1600x1200 reen TLR wv CTILR KVM Switch Database Viewer Hot Keys Video Mode Database refer to keyboard drawing Mouse Users Resynchronize HOME after Hot Keys e Key Alarms prm Enable Hot Keys Transparent Mode Maintenance Apply Settings Cancel Store Settings CE Internet Protected Mode Off 100 Server name for Viewers Enter here the server name you chose for the Video Server on KLE and it will appear on the title bar of your KLE Viewer window Keyboard Layout Choose the keyboard layout for the KLE according to the real keyboard you are using on the rem
29. to set up several KLE with same or similar configuration Dy By Eh Page v G Tools Download F Configuration Save and Restore HELP aia File Path KWM Server Users Alarms Maintenance Software Version Apply Settings CE Internet Protected Mode Off To backup the configuration file Click the Backup button choose the location for saving your configuration file tgz and then click Save The configuration file name format is kconfig yyyymmdd tgz with a timestamp in it To upload the configuration file Hit the Browse button to browse to the location of the update file kconfig yyyymmdd tgz and then click Upload You will be prompted for a reboot when the upload process is complete Reboot to validate the new configuration 7162 KLE User Manual Rev 1 6 2007 4 25 Maintenance Reboot Configuration Backup and upload In case your KLE has crashed and beyond restoration simply by hitting the Apply Settings Restart Servers button you can always have the last resort to completely reboot the KLE from ground level up by hitting the Reboot Device button le rennet Denice TT Sox OU g gt x EE bes amp R l Dr A i P XR e 27 File Edit View Favorites Tools Help li Links gt gt w k Reboot Device a d Page v G Tools v This will reboot the device All current connections will be closed Please Confirm Apply Settin
30. user 1s checked against his or her corresponding password before allowing viewer connection Click Store Settings to validate your selection Go to the Apply Setting page and click the Restart Server button to apply your settings 2 6 2 Select a Security Level for Viewer Connection There are three security levels for choice e Level 1 No encryption No SSL e Level 2 256 bit encryption no user certificate required for user authentication e Level 3 256 bit encryption user certificate required for authentication PKI Security level 1 provides no security and must be reserved for internal LAN connections Security level 2 provides usual secure SSL connection with encryption for mouse keyboard and video but uses no PKI authentication The viewer identifies that KLE is a KLE device and everything is encrypted with an ephemeral 256 bit key The user authentication is based on a user name and password It is the recommended default security level It is flexible because you can connect to KLE from any computer provided you know your user name and password 19 KLE User Manual Rev 1 6 2007 Security level 3 offers a secure SSL connection with encryption for mouse keyboard and video and uses 1024 bit PKI authentication It should be reserved for very high security applications It is based on certificates and 1024 bit RSA keys The individual keys are protected by passphrases that come in addition to user passwords The viewer ident
31. you finish uploading all of them To return to the Security page instead of rebooting click the Security page hyperlink on the left frame S eo 7 aD x KLE User Manual Rev 1 6 2007 2 6 4 Remote Clients Depending on your security settings you have to distribute some files and or pieces of information to the remote clients 1 Certificates as you have obtained from your CA Certification Authority They are required only if you select level 3 viewer security e root crt e client name p12 client_name is freely chosen 2 Client Certificate Password as you have obtained from your CA It is required only if you select level 3 viewer security clientpwd if you use the default set of certificates provided on KLE CD ROM 3 User Name and Password as you have specified in the User Management page It is required only if you choose User Password Policy By default there are three users into KLE user database Name Password _ Privileges 1 superuser superu Super administrator 2 admin 123456 Administrator 3 user 123456 Simple user 4 Global Password as you have specified in the Security Page It is required only if you use the Global Password Policy KLE User Manual Rev 1 6 2007 Chapter 3 Viewer Connection KLE provides a win32 viewer for Windows clients and a Java viewer for cross platform on any major operating systems 3 1 Installing the Viewers on the Client Computer 3 1 1 Win32 Viewer Go to
32. 1200 However some display problems will occurs when either there is abnormal or unusual display output from your server or the display resolution is over the biggest support of 1600 x 1200 or the display vertical frequency is beyond the support range in that pixel dimension To yield best video results on the viewer screen display on remote login client you should also refer to Section 2 2 Configure your Servers for Connections to KLE and Section 2 3 More Tips for Server Desktop Configuration for more details about how to prepare your servers computers before getting them connected to your KLE The followings are some common video display problems and their troubleshooting Q There seems to be many artifacts or residuals not getting refreshed on the viewer screen Is there any way to improve the video display quality on viewer screen A The causes of these artifacts or residuals could be 1 The video filter currently active on KLE is either set at Medium Quality or Low Quality Level These two video filter levels are for faster response than the High Quality Level as to increase the response speed over limited bandwidth condition If your bandwidth allows or you need higher video quality instead of higher speed just change the video filter from Low to Medium or even to High to increase the video display quality on viewer screen on the remote login client To raise the Video Filter Level please go to the Video Server Page in KLE w
33. CTLR CTLR Home on the keyboard than to use the mouse and select a command into a menu For compatibility with higher devices this command is divided in two parts called Viewer Hot Keys and Mouse Resynchronization Key Please be aware that the Viewer Hot Keys are transmitted to the KVM or server attached to the KLE On the contrary the Mouse Resynchronization Key is eaten by the KLE Thus because the Viewer Hot Keys are transmitted they must be as harmless as possible Viewer Hot Keys such as NumLock NumLock Scrlk Serlk or Ctrl Ctrl can work because they produce generally no effect On the contrary the Mouse Resynchronization Key can be anything since it is not transmitted by TKIP 101 The Hot Keys can be configured to fit your needs To find out the key positions on a standard keyboard please refer to the Keyboard Drawing gt p 5 M OM OC KPAD KPENT am SPACE venu crn Pert pomfri xeo fever Note 1 The Viewer Hot Keys are transmitted to the KVM attached Thus they must be chosen so that they don t interfere with the KVM hot keys Note 2 If you are running the Java viewer on Mac OS you might find that the default mouse resynchronization sequence CTLR CTLR Home does not work That is because the Right Control key on Mac keyboard sends out a different key code as the PC keyboard If that 1s the case you might consider configuring your Hot Keys as for example CTLL CTLL and S Viewer Hot Keys Enter here your preferre
34. DING THE SOFTWARE VIA WEB ceecceecccecceeceeees 75 4 24 MAINTENANCE CONFIGURATION SAVE AND RESTORE cccssssseccccccceeeeesseeccceseeeueesseecccsseeeuuneeeecees 76 4 25 MAINTENANCE REBOOT CONFIGURATION BACKUP AND UPLOAD scccseccesccsccesccesccesccesccasceaece 77 4 26 APPLY SETTINGS RESTART SERVERS VALIDATE NEW SETTINGS amp RESTART VIDEO SERVERS 78 i KLE User Manual Rev 1 6 2007 Chapter 1 Advantages and Features 1 1 Advantages KLE stands for KVM Link Extender Though lightweight in size and compact in form factor KLE is nevertheless heavy in its functional versatility rock solid robustness and formidable security It supports full 1024 bit PKI authentication 256 bit SSL data encryption LDAP RADIUS as well Active Directory authentication and RADIUS accounting Dominant yet cost effective solution for remote server management With the ubiquity of the DSL Cable technology and the bandwidth availability therewith the P based KVM technology has emerged as a dominant player in the new landscape of remote servers management Today the IP based KVM Extender has been regarded as a better and more cost effective solution to address the critical issue of remote servers management which could only be partially tackled in the past by expensive yet redundant software solutions or Enterprise Management System KLE is a robust and versatile solution to address the needs of modern remote server manageme
35. DRoSum KLE Keyboard Video Mouse IP Extender User Manual Revision 1 6 7 20 2007 KLE User Manual Rev 1 6 2007 Copyright and trademarks Copyright 2007 PROSUM All rights reserved All trademarks in this manual are the properties of their respective trademark owners About this manual This User Guide is the complete reference to the KLE its functional features and usage The Complete User Guide could be found only on the KLE Support CD ROM disc KLE documentation List Quick Installation Guide Print out KLE support CD ROM disc User Guide KLE Support CD ROM disc How to generate your own set of Certificates KLE Support CD ROM disc FCC Statement This equipment has been tested and found to comply with the regulations for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with this User Guide may cause harmful interference to radio communications Operation of this equipment in a residential area 1s likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense CE Statement This is a Class B product In a domestic environment this product may cause radio interference in which case th
36. ICONs Adjust Screen Connection options Connection info New connection Save connection options Screen refresh Full screen Send Ctl Alt Del Scanning Computer Power Off Computer Power On About KLE Viewer Alt F4 About KLE Viewer To open the Java viewer Quick Menu click the menu options under the title bar E ServerRoom_TPE 1 Windows XP Professional 53 ms shared 128 bit encryption and PKI authentication ServerRoom_TPE 1 Windows XP Professional 53 ms shared 128 bit encryption and PKI authentication 33 Rev 1 6 2007 KLE User Manual 3 9 2 Menu Items Select computer Select the remote computer by a drop down combo box View Computer ICONSs Open the Select Computer box for computer selection by clicking icons Adjust Screen Fine tune the screen area by pixel shifts Connection options Open the Connection Options dialog box Connection info Show the Connection information of the viewer session _34 Computer Selection Windwe 2000 Windows 98 SE Sun Fire 240 Mac O5 Redhat Linus Mandrake Linux 9 Rehat Linus 10 E Adjust Screen Centering V Automatic Centering Vertical Horizontal jo Select the computer to connect E Card 1 Windows XP Professional y Windows 98 SE Y Mac o5 y Y Mandrake Linux 9 Rev 1 6 2007 Cancel Windws 2000 y Sun Fire 240
37. RA IER Maintenance Apply Settings Copyright 2007 All Rights Reserved E Internet Protected Mode Off Full access SUPERADMIN KLE Browser Management Access Privilege Feature Page SUPERADMIN Download Main KVM Servers Apply Settings 40 KLE User Manual Rev 1 6 2007 4 3 Download Viewers Download Programs for Viewers The download page allows you to download both Windows and Java TM Viewers as g j E Dowload Viewers Windows Internet Explorer _ mess we om Dowload Viewers KE KVM Link Extender Download 2 Dre a O na _ i Download Viewers HELP Main Windows Viewer Download KVM Server Users Viewer Download _ _ __ Java Alarms Import Certificate Utility Download Maintenance Copyright 2007 All Rights Reserved CE Internet Protected Mode Off KLE Viewer Download Page Windows The viewer for Windows can run on most of Windows platforms 98 Me NT 2000 2000 Server XP 2003 Server Vista Click Download and follow the installation instructions Note If you wish to use the secure full SSL connection security level 3 get a set of certificates from your administrator Install the certificates on your computer by running the ImportCertificate utility provided with this viewer Refer to the Security page Java The viewer for Java is truly cross platform for all major Operating Systems including
38. RVER c a Initialization Apply Settings chat script style Copyright 2007 All Rights Reserved CE Internet Protected Mode Off Note This IP address is used by the KLE either as a PPP client and thus is distinct from the one that is used by the KLE on the LAN Maximum Speed Specify the modem connection speed The KLE supports a high speed serial connection up to 1Mbps Megabits per second Note the modem connection speed is NOT the PPP connection speed which depends on the modem technology For example even if the modem connection speed is 115 200 bps a 56K modem will provide only a 56 000 bps PPP connection User Name Specify the user name that will be used by the KLE to connect to the PPP server Password Specify the password that will be used by the KLE to connect to the PPP server Note The user Name and Password are normally provided by the ISP at subscription time Modem Initialization chat script The modem initialization script 1s a chat script that will initialize the modem to be ready for connection The standard script provided here by default cannot work for a client connection Replace it with your own initialization script depending on your modem Note Refer to Power Management page for more details about the chat program Refer also to your modem documentation We also strongly recommend you refer to the standard man pages of pppd and chat programs on Linux In client mode the modem sh
39. Redhat Linux Rehat Linux 10 Wideo M Automatic Optimization Brightness a Contrast ize l Store Refresh Cancel Connection Options x Compression C Slow Internet C Fast Intemet f LAN C No Compression 2 No Cursor Dot Normal Display I Restrict pixels to 8 bit for slow networks Tl Scale by i E server viewer Local Cursor Shape m Mise JV Shared session J View only inputs ignored Cancel KLE Server Connection Information Eg Connected to KLE 1 Win 2000 40 ms Host 192 166 1 200 pork 5900 Sharing option shared Encryption 126 bit encryption Desktop geometry 1024 x 766 x 16 Using depth 16 Frame capture period 40 ms KLE User Manual Rev 1 6 2007 New connection Make another new connection by the viewer Save connection options Save the connection options settings such as those connection parameters specified within the Connection Options Box and also the password within the registry of the client computer By selecting this option you can save your session password as well as other connection parameters in the registry of your client computer so that next time when you log in the viewer for a new session you will not be prompted for session password again However the client path phrase required in the connection of Level 3 security 256 bit SSL encryption and PKI Authentication will
40. Windows Linux Mac OS etc However before you can run the Java viewer on any computer you must first install the Java Runtime Environment JRE which is freely available from Sun at http www java com It is recommended to get JRE 5 0 or higher On Windows machines a simple double mouse click should permit to start the viewer for Java If the viewer does not start automatically check the JAR file association on your computer It must be javaw exe and NOT javaws exe On other machines download the K Viewer jar file into a folder and type Java jar KViewer jar Note Some Browser will automatically change the file extension from jar to zip while you are downloading the file If this is the case please change the file extension back to jar so that you can run it properly Note If you wish to use the secure full SSL connection security level 3 with the Java Viewer get a set of certificates from your administrator download the Import Certificate Utility Impcert jar file into a folder and type java jar Impcert jar Refer to the Security page 4 KLE User Manual Rev 1 6 2007 4 4 Main Date amp Time Date Time Global Time Zone Support and NTP server Synchronization The Date and Time page allows you to configure time related settings of your KLE including Time Zone settings Local Time and Internet Time After you have made all modifications click Store Settings to save your settings and then hit Apply Settings R
41. a a a a S S A 74Hz o o e S S e e M 76Hz e o o e S e 78Hz o o ee e e 848z o d S S e e 85Hz v J wT 10o0 fz d Cd S Note These are suggested display modes for server desktop connected KLE However the actual feasible display modes for as specific server desktop will be dependent on its display card Some display modes listed here might not be feasible with some display card Try to do some trials to determine the best display mode for your desktop on KLE viewer 2 3 2 Disable special transition effects on the screen outputs of your connected servers Go to Control Panel Display Appearance Effects Then uncheck the option to disable transition effects such as Fade for the menus and tool tips You should perform the same check on each of your connected servers Gy On Windows platforms such as Windows 98 2000 XP and 2003 Server some transition effects E might yield undesirable video refreshing artifacts especially when you are using Medium or Low Video Quality as your video filter settings To avoid undesirable artifacts from appearing on your screen please turn off the special transition effects 14 KLE User Manual Display Properties Themes Desktop Screen Saver Appearance Settings fictiva Window lolx Message Box Windows and buttons Windows xP style Color scheme Default blue Font size Active Window A elf Effects j Mma o Fade effec
42. aintenance KVM Switch Database Video Mode Database Apply Settings KVM Server Main Settings Filter level High Quality Low Speed V Automatic Filter Adjustment Video Quality v Automatic Screen Alignment V Automatic Image Optimization for Speed Model Attached KVM Number of Computers 16 v Prima 4 Y Scanning Period 10 seconds Scanning Scanning Delay seconds E Perform the NumLock Test While Scanning Cancel Store Settings CE Internet Protected Mode Off 100 4 9 1 Video Quality Filter Level Specify here the Video Filter Level for the KLE video server Based on the bandwidth availability you can select one of the three modes of video filter levels High Quality Low Video Medium Quality Medium Speed Low Quality High Speed Each of the three video filter levels is adapted to different combination of video quality and bandwidth requirements Users can select their preference according to their actual video quality preference and network bandwidth availability However there s always a trade off between video quality and response speed when under limited network bandwidth High Quality Low Speed Light Filter This level is recommended for high bandwidth networks such as LAN or broadband Internet It requires more bandwidth than the other two filter levels and video refresh speed is slower however only noticeable when bandwidth is very limited T
43. ape Hotkey Sequence To select the active port the conventional KVM switches use to provide buttons and or hotkeys and or OSD menu KLE cannot drive those low end KVM switches that cannot switch with something else than buttons usually two port KVM switches On the contrary KLE can drive all the KVM 59 KLE User Manual Rev 1 6 2007 switches that provide hotkeys and or OSD menu because it can simulate any keystroke sequence not only the keys but also the time interval between them The sequence of keys that must be typed to select a given port is specific to the KVM switch attached to the KLE However usually the first two or three keys are fixed and they are followed by a variable sequence that corresponds to the KVM port For example Scrolllock Scrolllock I to select port 1 Scrolllock Scrolllock 2 to select port two and so on If you need to open an OSD menu this sequence can be more complex however KLE can generate anything The first fixed part of the command is called here Escape Hot Key Sequence and the variable part is called Port Selection Sequence Enter into the Escape Hot Key Sequence the fixed part of the KVM switch commands If you have a doubt about the corresponding name for the keys please refer to the keyboard drawing for reference You can select up to 4 keys Delay Between Keys Specify here the delay time in milliseconds from 10 to 1000 milliseconds that KLE must wait between keys This delay is KVM swi
44. as you see on the Select Computer box can support the port switching hotkeys of that specific KVM Switch upon clicking For more information on how to add a KVM switch model to the KVM switch database please refer to the KVM Switch Database page For more information on how to name a computer as it appears on the computer icon of the Select Computer box please refer to the Computers page Number of Computers Specify a maximum allowable number for total connected PCs for the KVM Switch attached behind KLE You can specify a maximum of 256 computers as you might have a configuration of several cascadable KVM Switch units behind KLE 4 9 3 Scanning Scanning Period The scanning period is the default scanning duration for each connected PC if no KVM Keyboard Video Mouse event happens to interrupt the scanning If there is a KVM event such as keyboard mouse movement or video resolution change the scanning will be temporarily held until it reaches the timeout of the scanning delay and then go scanning to the next Here you can specify the scanning period in seconds Scanning Delay The scanning delay is the time that KLE will wait after it last perceives a KVM Keyboard Video Mouse event before it switches to the next connected PC Performing the NumLock Test while scanning The NumLock test is a way to detect whether a computer is still responding to keyboard action If you check this option KLE will send a NumLock signal to the PC w
45. at allows other authorized users to login Not shared This indicates a non shared session that blocks others from subsequent logins No Encryption This indicates no encryption for signal transmission Level 1 256 bit encryption The current viewer session is using 256 bit SSL connection Level 2 and 3 PKI Authentication The current viewer session is PKI authenticated Level 3 3 KLE User Manual Rev 1 6 2007 3 8 The Select Computer Box 3 8 1 Win32 Viewer The Select Computer box allows the user to perform intuitive Click and Switch operation without memorizing the varying port switching hotkey commands of all kinds of KVM switches possibly installed behind KLE However to use the click and switch feature provided by it you must first configure the KVM switching hotkey commands for that KVM switch model via the web management Interface Please refer to Section 4 13 KVM Server KVM Switch Database Keeping and adding your KVM Data Base The Select Computer box shows always on top of your screen once the KLE viewer connection is successfully made On the box you can see the computer icons together with the computer names you have already specified for each of them using the web management interface Click and Switch To switch to a computer just click a computer icon on the box Note that those computer icons represents only the computer names you have already b S e Professiona registered using KLE Web management
46. cccccccsssssseeccceeeeesueseececseeeuuuaeeseeceess 4 4 4 MAIN DATE amp TIME DATE TIME GLOBAL TIME ZONE SUPPORT AND NTP SERVER S1 NCHRONZATION carer cute se erica ese aa caciategdeetaesale umes etme Meut Alas a E tala E A E ER 42 4 5 MAIN SECURITY CERTIFICATES VIEWER ENCRYPTION AND PASSWORD POLICIES 0 cc0eeseeeee 43 LIL CCPC ALCS IAN KVS nse ah a Rts sa ae Sal oan eh ce tay ete aie arta caadi int ee eae 43 4 3 2 SCCUIILY L vel of View r Connections sossen E t 43 7s MT EEE EEI T 0 NA EA A E AEE E A A A AT A E EA E AT 44 4 6 MAIN TCP IP SETTINGS PORT AND IP SETTINGS ccccccccccccccececccceaeesssseseeeececceceeeeeeseaauaaseseeeeeees 45 EPPING VY AN E lee ceria nes cee an anion Bia Caaisctn inte ates cee aathet eu E nace totsed E E EEE 46 7 LAT F 9 10 ck OE OTTO ROT SUPE RRR OTN TER ARNIS REET A ee ee een emer eR ree Hem 46 A ToD PP SIV FOUNO S siete cabins ite a a ice ade ee ee 47 dL ITTF CCI SOTO S arcs sects teal el ee desea ii igh aaa ei tae eae sch sane Ne ital al ia 48 AS EVM SERVEN LOG orena a nae doled ooauyauesesaeieassaayaeo me eeteieoaauetase 49 AORN MESERVER VIAIN SETTING pocenia veaascssevett staat neseuseanaueawaaainsassiennet N 50 Bh OT VGC O OUG ites acon Geshe ea tie a ra eam iene sae ta sti 50 L BREW LOL EI TA T M a E IR DER Er SPC NE NN CAPD en SOT 5 LIS ICO ee aire edge E ing daha i Need ena ae ee ee nati lea a eel oetin at tie aan ema aoa nalts 51l 4 10 KVM SERVER VIEWER CONNECTION
47. d keystroke sequence that will serve as Viewer Hot Keys By default this is CTLR CTLR in other words two consecutive keystrokes of the Right Ctrl key CTLR Please note that this is NOT the Left Control key CTLL Mouse Resynchronize Key This is the only command supported by TKIP 101 It permits to synchronize the local and the remote mouse cursors By default this is the HOME key Thus by default you have to hit CTLR CTLR HOME to synchronize the remote and the local mouse cursors Double Byte Languages This feature makes KLE compatible with double byte languages such as Chinese Japanese or Korean When using the viewer if the remote computer and or your local computer is running a double byte system just type Alt and then Shift or Ctrl and then Shift sequentially instead of simultaneously to produce the same effects as usually Enable Hot Keys Transparent Mode Check this option if you are using double byte language inputs on the local and or the remote computer to facilitate switching between single byte and double byte inputs Leave this option disabled if you don t use any double byte language 53 KLE User Manual Rev 1 6 2007 4 11 KVM Server Computers Port and IP settings This page permits to provide KLE with information about all KVM attached computers This information is used by KLE to do some actions automatically in order to simplify your job e Work with computer names instead of KVM port numbers e Gene
48. dopting these policies you imply that the distinction of user identities is not necessary For more information on password policies please refer to the Security page f User Connection Status Windows Internet Explorer d z c O Xx onn on D __ i ao p 2 AEA Googie A P rE Y e a a CARAB I File Edit View Favorites Tools Help Links gt w k User Connection Status i Do o Page v G Tools y Download z User Connection Status WET superuser Administrator with SUPERADMIN Rights KVM Server Users Local Database Remote Servers Radius Accountin fe Current Status Alarms Maintenance Apply Settings Copyright 2007 All Rights Reserved Internet Protected Mode Off 100 v 69 KLE User Manual Rev 1 6 2007 4 19 Alarms Emails Sending Email Notifications for Critical Server Events This page allows you to set up the email notification for alarm events After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers Download Email Alarms Main a Email From myemail myaddress any KVM Server Email To Users Alarms comin SMTP Server mysmtp any Cancel Store Settings Maintenance Apply Settings Email from S
49. e Off 100 The various settings on this page are KVM port specific because a computer is first identified by the KVM port to which it is attached Select the target port on which your subsequent settings on this page are directed You can use the drop down combo box as well as use the Previous and the Next button to navigate to a specific port Computer Name Enter a character string of 32 characters maximum to identify the computer attached to the selected port Note The computer names you specify here for each port will appear in the Windows and Java viewers Scanning If you do not want this computer be included in the auto scanning check Do not include in scanning process Thus you can put a specific computer out of your radar screen if it is of no monitoring value _54 KLE User Manual Rev 1 6 2007 Alarms If you do not want the scanning process to generate alarm or SNMP messages for this specific computer check Do not generate alarm to exclude it If you require power control for your connected computers you can connect a serial power control SPC device to the serial port on the back side of the KLE and then enable the power control feature on the KLE Hence remote users can then perform power on off and power cycling either via the viewer interface or by pre defined alarm triggered action The KLE can support most of standard serial power control device via its serial port RJ12 on back panel Don t mix
50. e is the local cursor You need not care about the remote cursor That is why we recommend you always choose the biggest local cursor in viewer settings IT KLE User Manual Rev 1 6 2007 3 5 Saving the Connection Options After you have optimized your connection options you might want to save them Next time when you log in with the viewer to the KLE server the viewer on that specific client computer will use the saved connection parameters as well as the password but not the private path phrase which is not saved since it is used by secured PKI authenticated connection for connection with KLE To save connection options click the KLE icon on the Viewer title bar to open the viewer Quick Menu and select Save the connection options Move Size Minimize Oo Maximize x Close Alt F4 Select Computer vV View Computer ICONs Adjust Screen Connection options Connection info oe 0222 22 ee006 ott connection pees oe H Save connection options i Seger fresh lk TO Lene Full screen Send Ctl Alt Del Scanning Computer Power Off Computer Power On About KLE Viewer KLE Viewer Quick Menu Win32 viewer 28 KLE User Manual Rev 1 6 2007 3 6 Adjusting the Viewer Window Size f USER MANAGEMENT A i SCREENS Kkiv2 ALARMS 7 KVMs i Krima RESTART RFB Viewer Window with scroll bars Win32 viewer The size of the KLE viewer window can be adjusted by dragging the borde
51. e user may be required to take adequate measures Fe CE KLE User Manual Rev 1 6 2007 Table of Contents CHAPTER 1 ADVANTAGES AND PEAT URES eeeccccccccccccccccccccecccccccccceccccccecccecccccceccccccccccccececcecceceeceeee 1 DME RIS RS eserves aie sateen cise gu sean nace T E ER E AA A A AEA 1 ke Re ER NU T ATURE e E E EE T E TE A ea EAE 3 Ta O O oe eine E E E E E E EE 3 L22 TC PAP remote conne COI srn EEEE 3 EDD LNC y Wr T TOTON en 3 kag doped TI T COn C On oE E E E 3 TE a gee ee ee ne ee ee ne ee 3 1 2 6 Power ON OFF Control SUPPort cccccccccccccccccccccc cece cece eee e eee e cece cece EEE EEE E EAA EEE EDEL EE EEE EEE EEE SEES EEE aaa 3 Do CII sce oceans sie EE els see ec ns dae Scie ae E ee a eae ca eae T 3 12 6 Alarms and NOUMICALIONS svc sicsisasieniciastestitamiasndiatsantsstiudaatenicadaslidautasiedddiewalatsldaendidadantaiatedaicaddaducteesiasasnaiiaad 4 DoS CF Mna T OMETI ariera es sacs E sci ious sau seet ne aa sot osinae E E a eceunene 4 Be WO GOO PS FON SU OF este cscs eps sass xa seein isc so estes ates ao iene cose ec ee Senin een erence 4 Ds E MARUR CB accra pec A EAA A E AA dic ern AA AEA 5 1 3 1 LAN WAN Configurations cccccccccccccccccccsescseseeeceeeseeeeeeeeeeeeeeseeeaeeeeeeeaeeesaeaaeaaaaaseaeaeeeaeeeeeaeauessseseaaaaas J Laa Pow Conio C Urali Ossis E a ASE 6 LS CON T Eea E E ish ge E R E gljestons 6 tARCE EXT RNAL VIEW S uenea RE AE EAE 8 TED TTB OTTO seas ast cee cane gs esate wise s cane ov ose nda eaten
52. e web management Interface All you need to do is to upload the files to KLE over Web interface and voila it s freshly restarted and begins working with those latest update functionalities and features all within minutes and can be performed across oceans by a remote SUPERADMIN Advantages Galore With KLE the server administrator can access enterprise server room or data center on his own seat without toils and troubles of going anywhere from across the street to oversea Organizations can enjoy a uniquely centralized and very cost effective control over its dispersed servers in different branch offices even around the world thus saving money for outsourcing costs KLE User Manual Rev 1 6 2007 1 2 Primary features 1 2 1 General features Full featured IP based Remote Control Solution for server management Provides remote control for several servers when connected to a conventional KVM Switch Simultaneous access from multiple users No user limitation Facilitate centralized control Total control over the remote server from BIOS level up to GUI applications Remote Power On Off support Total transparency of control Ultra security using full 1024 bit PKI Authentication 256 bit SSL encryption Work with LDAP RADIUS Active Directory Servers Ethernet 10 100 and serial PPP connections 1 2 2 TCP IP remote connection Web management Interface for all settings and upgrade backup features Support Telnet session and FTP service disabl
53. ease refer to Section 4 5 Main Security Certificates Installation Viewer Encryption and Password Policies Default private path phrase clientpwd After you have entered the global password user name and password or private path phrase as its security and password policy require a viewer connection will be established successfully 96 KLE User Manual Rev 1 6 2007 3 4 Some Tips about Viewer Connections 3 4 1 Typing the KLE IP Address If you want to specify the type of connection rather than using the default one click the Options button and optimize your connection parameters Please refer to previous section for details Note that you can simply type in the access IP address of KLE Ponnectionigetaits server without specifying the port number when the port number is KLE Server and Card 5900 default value KLE IP address only 11 port number as 5900 OZ IOo a ZOU Of course you can always type Connection details KLE Server and Card TP adaress port number KLE 192 168 1 200 5900 w 1921601200900 However if the port setting on KLE is already changed to another port number you have to specify its specific port number following the IP address For example if you want to connect to port 5910 on the KLE server type LO ZelLOoe deo OIL To configure the port base number please refer to Section 4 6 Main LAN TCP IP Port and IP Settings 3 4 2 Connection Performance Tuning If you
54. eb management Interface and select the filter as either Medium or High Quality according to your requirements Note that High Quality video filter gives high quality always on the expense of video response speed on the viewer screen 2 Ne The transitional effect of Windows XP is enabled The transition effects of menu will cause refreshing problems in Low Medium Video Filter settings Thus if you are using a Low Medium Quality Level of video filter either try to raise the video filter level to High Quality at the expense of response speed or just turn off the transitional effects of Windows XP To turn off the transitional effects of menu on Windows XP please refer to Section 2 2 Configure your Computers for Connections to KLE Note that KLE local console is not affected at all by the Video Filter settings or by the transitional effects on Windows XP Q The KLE booting time has become unduly longer over several minutes What s wrong A Please make sure that the external authentication PPP server client time server as well as power control settings are correct If you don t use all these features or the authentication time servers are not available just try to disable them to save booting time since if you don t have all these servers present the KLE will try to look for them until timeout That will waste KLE booting time considerably Q Video response seems slower in limited bandwidth condition are there ways to increase t
55. ed by default for more security 1 2 3 Thin client Viewer Program Win 32 viewer and Java viewer for cross platform compatibility Connection options configurable for optimized performance Shared Non Shared and View Only sessions Easy download and installation Multiple viewer instances can be run on a same client computer Automatic video optimization 1 2 4 Hi Speed PPP Connection PPP Connection support over serial RS 232 interface up to 1 Mbps PPP server enabling for PPP connection across a pair of modems for secure or backup direct access PPP client enabling for PPP connection to the internet with a modem 1 2 5 Video server Support up to 1600 x 1200 60 Hz resolution 8 16 bit color 3 Video Quality settings 4 Video Compression schemes 8 bit color reduction Configurable database to set up new or unknown VGA modes Virtually compatible to any KVM Switch through simple configuration 1 2 6 Power ON OFF Control Support Remote power ON OFF control over serial interface Serial commands configurable to fit all serial power control devices Power ON OFF privilege only for the SUPERADMIN users 1 2 7 Security 1024 bit Public key Authentication using certificates generated by an external CA 256 bit SSL Encryption for keyboard mouse and video signal transmissions Remote authentication support for LDAP or RADIUS servers RADIUS accounting support 3 SSL security levels o No authentication No encryption o Server Authentication
56. ender email address used by the KLE for alarm emails for example myemail myaddress any It must be accepted by the SMTP server This email address can help identify which KLE is the sender Email to e mail address of KLE alarm email addressee Note You can use commas for multiple recipients support myaddress net emma international com joe netview co jp Copy to e mail address of addressees who should get a carbon copy of alarm emails SMTP Server Enter the name or IP address of the SMTP server mail server that will route the KLE email alarms to recipients 70 KLE User Manual Rev 1 6 2007 4 20 Alarms SNMP Sending SNMP Messages for Critical Server Events Here you can set up the SNMP traps sent by KLE provided you selected the SNMP traps somewhere into the Alarm page After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers Ta SNMP Settings Windows Internet Explorer 09 E File Edit View Favorites Tools Help Links ede SNMP settings H Mr ED fv E Page G Tools v KEE KVM Link Extender Download e C le A p SNMP Traps Primary Manager 192 168 1 254 Secondary Manager SNMP Community public Maintenance Apply Settings E Internet Protected Mode Off
57. established The port number might vary according to its setting on the KLE server By default the browser connection uses port 5908 Both user name and password are case sensitive 39 KLE User Manual Rev 1 6 2007 4 2 User Privileges SUPERADMIN ADMIN USER KLE offers three categories of user privileges for web management SUPERADMIN ADMIN and USER SUPERADMIN Full access to web management features and Power ON OFF feature on viewer ADMIN Partial access to web management features and Power ON OFF feature on viewer USER Only minimal access to web management features only the Download and the Logout pages ia 0O Google File Edit View Favorites Tools Help ww e Template RD gt D r v E Page G Took File Edit View Favorites Tools Help we ote Ee Template gt By r E Page v G Tools jm KVM Link Extender Download Welcome to KLE Management Powered by WEBSERVER Copyright 2007 All Rights Reserve 4 m a KVM Link Extender Download Main KVM Server Welcome to KLE Management Alarms Apply Settings Powered by WEBSERVER Copyright 2007 All Rights Reserved Done E Internet Protected Mode Off Minimal Access User lt File Edit View Favorites Tools Help wow e Template KVM Link Extender Download Main KVM Server Users Alarms Welcome to KLE Management Powered by WEB T
58. estart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers File Edit View Favorites Tools Help p one Date and Time Download z i Date and Time HELP Main Time Zone Region America X Town New_York v Date amp Time Security Date 17 05 2007 LAN TCP IP Local Time WAN PPP Time 20 11 Change Local Time KVM Server Internet Time Synchronize with an Internet Time Server NTP Users Bee Store Settings Alarms Maintenance Apply Settings Copyright 2007 All Rights Reserved uli Ca Internet Protected Mode Off Time Zone Select the Time Zone Region and City Town from the available list as seen in the drop down combo boxes Local Time Enter the correct date dd mm yyyy and time hh mm here and click Change Local Time button to set current system time on KLE Note that if you check the option to automatically synchronize with an Internet Time Server NTP the time setting will be periodically synchronized to the time of NTP server specified on each restart of the KLE and every hour Internet Time This option Synchronize with an Internet Time Server NTP is for the automatic time synchronization of KLE with an available timeserver on the Internet You can check the option and then specify the timeservers you prefer The KLE will try to synchronize with the timer serve
59. expect 257 KLE User Manual Rev 1 6 2007 p Pause for a fraction of a second The delay is 1 10th of a second not valid in expect r Send or expect a carriage return s Represents a space character in the string This may be used when it is not desirable to quote the strings which contains spaces The sequence HI TIM and HI sTIM are the same t Send or expect a tab character Send or expect a backslash character Refer to the Linux chat program man page man 8 chat to get more details 58 KLE User Manual Rev 1 6 2007 4 13 KVM Server KVM Switch Database Keeping and adding your KVM database This page allows you to select or to create a KVM switch model to be used behind the KLE After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers File Edit View Favorites Tools Help fe F a a gt Ww de KVM Switch Database A D gt amp Fy Page v G Tools v Download KVM Switch Database KVM Model Select a KVM Model Main KVM Server z Model Name Prima 16 Main Settings Number of p Ports SCRLK SCRLK v Escape Hot Key 5 i uence KVM Switch Database 2g refer to Keyboard Drawing Video Mode Database Delay Between Users Keys 200 ms Alarms Maintenance Apply Settings
60. firewall router not your KLE as following Step 1 Configure a virtual server on your router you should configure or ask your net admin to configure for you a virtual server as mapped to the KLE local IP address Step 2 Open a port range lt port_base gt lt port base 9 gt both inbound and outbound for the virtual server you should open a port range according to what you have configured as port base for KLE previously Taking previous example if we configure KLE as having a port base of 5970 then we should open port range 5970 5979 that is lt port_base gt lt port_base 9 gt both for inbound and outbound in which lt port_base gt 5970 is the KLE viewer connection port lt port base 9 gt 5979 is for viewer internal communication etc For example Router internet IP lt gt virtual server port range open gt KLE local IP 61 232 134 120 lt 7 virtual server port 5970 5979 open gt 192 168 1 7 Once you haved configure a virtual server with appropriate port range open lt port base gt lt port base 9 gt you can then try to access your KLE across internet by using in the public IP address and designated port number For example in this case we have Browser access https 61 232 134 120 5978 Viewer access 61 232 134 120 5970 If you have domain name mapping to the public IP address you can also use the domain name for example Browser access https www mycompany com 5978 V
61. gs C Internet Protected Mode Off Port Enter here the port number used in LDAP authentication By default it 1s set to port 389 LDAP Server Enter here the IP address of the directory server Second Server if any If there is a second LDAP server available for authentication enter its IP address here User Base Search DN Here you should enter the User Base Search DN which is typical to the LDAP server you use for authentication By default the User Base Search DN 1s cn users dc abc dc KLE dc com However you should enter your own appropriate one If you don t know you should contact your LDAP server administrator 4 16 2 RADIUS Server Port Enter here the port number used in RADIUS authentication By default it 1s set to port 1812 RADIUS Server Enter here the IP address of the RADIUS server RADIUS server authentication If there is a second RADIUS server for authentication enter its IP address here Password Authentication Protocol Select the password authentication protocol to be either CHAP or PAP RADIUS secret Specify here the RADIUS secret or Shared Secret between the KLE and the RADIUS server Note that the RADIUS secret is a text string that is used as a password between the RADIUS client and the RADIUS server Ask the RADIUS secret to your server administrator G m User Remote Authentication Windows Internet Explorer Sex EE E File Edit View Fav
62. gs In most of the cases you do not need to use this Reboot button to restart your KLE Normally you should use the Apply Settings button on the Apply Settings page for almost all the cases of restarting rebooting KLE with new settings However if you find the Apply Setting Restart Servers button could not bring the KLE to a restart that works properly with the viewer you can then try to use the Reboot button here However as a rule of thumb you should try the Apply Settings Restart Servers button first before you try the Reboot button here on this page i KLE User Manual Rev 1 6 2007 4 26 Apply Settings Restart Servers Validate New Settings amp Restart Video Servers All the new settings you have made could only be committed to the KLE s database by clicking the Store Settings Store Store User button on each setting page However just clicking any of these buttons won t have these new settings immediately validated You should hit the Restart Servers button so that new settings can be put into use at once eS E OO E z C File Edit View Favorites Tools Help i i Links i de che Restart Server Devices y dh v Eb Page v Tools v a Ke KVM Link Extender Download Restart Servers Main KVM Server Users Alarms Maintenance This will restart the KVM and HTTP servers Apply Settings All current connections will be closed Restart Servers Please Confirm Restart Servers
63. gt used for secure browser connection However if you intend to use your own port base setting just access the web management interface and configure the port base as following File Edit View Favorites Tools Help ve de S tcPpp settings KVM Link Extender Download p f TCP IP Settings HELP Main i TCP Port Base 5900 Date amp Time S ecurity KLE LAN TCP IP WAN PPP D in N KVM Server Use DHCP Users IP Address 192 168 1 200 Alarms Network Mask 255 255 255 0 Maintenance Apply Settings Gateway 192 168 1 1 DNS 192 168 1 254 Internet Protected Mode Off For example if you choose 5970 as your port base then you have 5970 used for viewer connection 5978 used for secure browser connection Bile ER tiene eavasitese dais ote p abe e Template KVM Link Extender Download Main KVM Server Welcome to KLE Management Connection details Users Alarms Powered by Maintenance Apply Settings Click Submit and Apply Settings to validate your new setting Now you have installed KLE within your Local Area Network environment and can try to establish a remote viewer connection 17 KLE User Manual Rev 1 6 2007 2 5 Configuring your Firewall and Router for Accessing KLE across the Internet To allow access to the KLE behind corporate firewall router please set up your
64. he response speed A There are several ways to increase the response speed on the viewer screen 1 Under bandwidth limited condition you should select a more economical encoding scheme such as Slow Internet or Fast Internet Encoding scheme instead of the LAN or No Compression encoding scheme from the viewer connection option menu However if the connection is made only within LAN with plenty connection bandwidth LAN or No Compression encoding scheme should be paradoxically quicker than Internet scheme since your client computer won t dissipate extra computing power for decoding the more compressed Internet scheme 36 KLE User Manual Rev 1 6 2007 2 Use 8 bit color reduction with only 256 colors instead of the 65K colors in 16 bit settings 3 You can enable Automatic Filter Adjustment web management Video Server page for automatic video optimization according to different bandwidth condition 4 On the other hand if you don t want to use Automatic Filter Adjustment you could always select either Medium Quality Low Quality level for more speed as your Video Filter setting web management Video Server Page You could also do something to increase the response speed use a server desktop of small resolution such as 800 x 600 and use a solid plain color background for server desktop 5 Finally you should check the networking environment Try to find bottlenecks that can be improved or eliminated for more bandwid
65. he Internet File Edit View Favorites Tools Help ww e Software Upgrade Download Software Upgrade aiiis File Path KWM Server Users Alarms Apply Settings Note the KLE upgrade file must have a name starting with tkip101 followed by the date such as tkip101 yy mm dd for example tkip101 07 03 29 Note The upgrade file is of an accumulative nature which means that normally you only have to apply the single latest upgrade patch to keep your KLE most up to date When you receive the upgrade file you must first copy it to a local computer Then use the KLE s Web management interface to perform the update across your LAN or across the Internet Performing a software upgrade Just hit the Browse button to browse to the location of the update file and then click Upload A running progress indicator bar will be running to indicate the on going upload process Depending on the upgrade file size and the bandwidth availability across the network file upload time could vary from 1 minute to 20 minutes When the upload process is complete KLE will reboot by itself After the reboot is completed it should be working right away 75 KLE User Manual Rev 1 6 2007 4 24 Maintenance Configuration Save and Restore This page allows you to save your current KLE settings to a single tgz file for more portability and usability It is wise to backup your configuration after any change It can be used also
66. here are some freeware or shareware such as XCA for this purpose You can also buy certificates from companies that provide authentication service The valid file names and formats of the certificates and Keys to be uploaded to the KLE should be exactly as below root crt server crt serverkey pem Idapcert crt Idapkey pem 4 5 2 Security Level of Viewer Connections The browser connections to the web management are always using SSL connections The viewer connections can use different levels of security 43 KLE User Manual Rev 1 6 2007 Security Level SSL The KLE offers three levels of security for viewer connections On the drop down combo box you can just choose either one of the three viewer security levels as appropriate to your real demands on viewer connection security Level 1 uses No SSL data encryption and No authentication This is the most straightforward setting that opens most convenience if there are no security concerns at all Anyone who have a viewer and an Internet connection can easily connect to KLE as long as the user passes the password policy requests Level 2 uses SSL encryption for viewer connection but only requires server authentication by viewer client Remote users are not require to install any certificates on their client computers However the viewer connection is encrypted with 256 bit SSL technology to ensure that all data contents transmitted via the viewer connection are protected including keyboa
67. hile scanning If the PC returns a response then he NumLock LED will be lit The NumLock test can serve as a test to see if the connected PC 1s still responsive to keyboard event The NumLock signal will serve as a wake up signal if the PC is in sleep mode If the NumLock test has failed it most likely indicates that your computer is in trouble Check this option if you want to use auto scanning to monitor whether each of your computers has stayed alive or not You can also specify which computer will be included and which computer will not be included within the auto scanning process For more information on how to add or remove computers from the auto scanning list please refer to the Computers page Also if combined with the Alarm options auto scanning can detect critical server problems such as No Video Blue Screen NumLock Test failure on first timing basis and send either an alert email or SNMP message or power cycling commands to a Serial Power Control device to power cycle the server in problem For more information on how to configure the alarm features of KLE please refer to the Alarms pages _5 KLE User Manual Rev 1 6 2007 4 10 KVM Server Viewer Connection Video Server Name and Keyboard Type Settings This page allows you to configure settings proper to the viewer including the name as it appears on the title bar of the viewer window The keyboard layout that KLE will assume must be consistent with the one you use on
68. his filter provides the best image quality Medium Quality Medium Speed Medium Filter This level is recommended for Internet connections It requires more bandwidth than the Low Quality High Speed option This is most often the best speed bandwidth compromise Low Quality High Speed Strong Filter This level is recommended for very limited bandwidth conditions such as a dial up modem line to the Internet With this setting the viewer screen 1s updated only on big video changes Most of time there will be no transmission at all Automatic Filter Adjustment When this option is checked KLE can tune the video filter automatically for optimized performance according to the current bandwidth availability 50 KLE User Manual Rev 1 6 2007 Automatic Screen Alignment When this option is checked KLE tries to center the view screen automatically to eliminate the offsets sometimes seen in the viewer screen as black gaps Automatic Image Optimization for Speed When this option is checked KLE tries to optimize the video settings phase light and contrast to produce images of better quality with higher compression 4 9 2 Attached KVM Model If you ever use a KVM Switch behind the KLE for connection with multiple computers you should then select the model of the KVM Switch If the KVM switch model does not appear in the list you can always add it or even add more KVM switch models to augment the list so that your computer icons
69. iewer access www mycompany com 5970 es Once you have changed the port base of your KLE you should also modify the open port range on your router accordingly if you want the Internet access to come across 18 KLE User Manual Rev 1 6 2007 2 6 Security Settings There are altogether nine 3 x 3 possible combinations of Viewer Security Levels Password Policies that are available for a flexible adaptation to your security needs The administrator can choose an optimized combination of user password policy and SSL PKI Authentication according to his security and convenience concerns User Password Policy E Global User specific No PAR N Or onn a DI ae SSL PKI TE a N N U N N Authentication SSL No PKI SSL PKI G Global Password U User specific Password S 256 bit SSL Encryption P 1024 bit PKI Authentication N Not available Open the Security page of the KLE web management interface 2 6 1 Select a User Password Policy KLE offers three types of password policies 1 No Password 2 Global Password 3 User Password No Password the viewer does not prompt you for any password Anyone who has a viewer and passes the security level check of the viewer can establish the connection Global Password the viewer prompts you for a global password which is used by all who want to make viewer connections to KLE User Password the viewer prompts you with user specific password With this setting each login
70. ifies the KLE certificate and KLE identifies each user certificate Special sets of PKI certificates and keys must be installed into KLE and into each computer that wants to connect to KLE Normally each user is given a proprietary certificate and he is the only one who knows the passphrase This mode is highly secure but a little bit constraining for users As a user you must install your certificate into the computer s you will use to access KLE You must type you passphrase each time you login This passphrase cannot be filled out automatically by the viewer or the browser The choice of a security level to be implemented for the KLE viewer connection is of most importance especially when your remote server connections require high security to keep your servers safe from unauthorized entries and or network sniffers If you choose to implement the PKI authentication feature select Level 3 viewer security connection on the Security page security Settings Windows Internet Exph ecurity Settings Windows Intern lorer ee ee COMI File Edit View Favorites Tools Help w Security Settings Download Security Settings Main Date amp Time Certificates Security and Keys Upload LAN TCP IP WAN PPP KVM Server Viewer Connection ew said nets 3 128 bit encryption full authentication Alarms or Password Password eeceeee User Password Policy Store Settings Maintenance
71. ings Accounting Server Here you should enter the IP address of the server that offers RADIUS accounting service Port Here you should specify the port that is used for Radius accounting By default it 1s set to 1813 Secondary Accounting Server if any Here you should enter the IP address of the secondary server if you ve got any backup RADIUS accounting server that offers RADIUS accounting service RADIUS secret Here you should specify the RADIUS secret or Shared Secret between the RADIUS client i e Prima IP and the RADIUS server Note that the RADIUS secret or the Shared Secret is a shared text string that is used as a password between the RADIUS client and RADIUS server 68 KLE User Manual Rev 1 6 2007 4 18 Users Current Status Showing the Currently Connected Users This page will show the remote users that are connected at the time you access this status page However this status page will not refresh itself In order to know whether there is any change to the connection status you should refresh this page by clicking the Refresh button for current information on connected users Important Note Only when you have selected your password policy to be User Password policy will the currently connected users be registered and shown on this page If you are using other password policies such as No Password or Global Password you will not have any connected users shown on this page since when a
72. it View Favorites Tools Help se og E Template Download Main KVM Server Welcome to KLE Management Users Alarms Powered by WEB SERVER Maintenance Apply Settings Copyright 2007 All Rights Reserved r CE Internet Protected Mode Off 100 Step 4 Go to the LAN TCP IP page on the KLE Management Interface and modify your IP settings Refer to Section 4 6 Main TCP IP Settings Port and IP Settings Step 5 Apply the new setting by clicking Apply Settings to verify the KLE network connection try to open the KLE web management Interface using the new IP address Note that the IP address should be followed immediately by a colon and the port base 8 for port number https lt IP_address gt lt PortBase 8 gt For example if the IP address is 192 168 1 7 and the port base number is 5900 then you should enter https 192 168 1 7 5908 wy Remember that it s a secure SSL encrypted connection so you should type https instead of the aa N 11 16 KLE User Manual Rev 1 6 2007 usual http Otherwise the connection will not be established 2 4 2 Port Base If you are satisfied with the default port base as 5900 you can skip this section The default port base for KLE connection is set at 5900 This means it will use port 5900 port base for viewer connection and port 5908 port base 8 for https web browser connection lt Port base gt used for viewer connection lt Port base 8
73. it up with the serial console port on the front panel To enable the KLE power control feature please refer to the Power Control page Important Note when using a power control device please note that some newer computers will require some BIOS option adjustment to restart when power is coming back Otherwise they will not restart without a push of the computer power button Usually you should enable the Power Loss Restart option on your computer BIOS or similar option depending on the BIOS vendor so that your computer can boot up when the power control device is feeding power again Power Down Command Specify here the command that must be sent to the power control unit to power down the computer Refer to your power control unit documentation Note To remotely power down this computer from the Windows or the Java Viewers switch to this computer and then click Power off in the Viewer menu The command specified here will be sent automatically by KLE to the power control unit Delay Here you should specify the delay time between the sending of power down and power on commands to complete a power cycling A power cycling is processed only if you have selected Restart Computer into the Alarm page By default this delay is 5 seconds Power On Command Specify here the command that must be sent to the power control unit to power on the computer Refer your the power control unit documentation Note To remotely power on this computer from
74. key serverkey pem Open the Security Settings page of the KLE Management Interface r lt Security Settings Windows Internet Explorer E EI 7 g r4 lt File Edit View Favorites Tools Help w e Security Settings Download S Security Settings Maia Date amp Time Certificates o R and Keys s002 e LAN TCPAP esee eeececeuccces aosoocosoonoooo2 WAN PPP KVM Server Viewer Connection bal i el z actin ii oae 2 128 bit encryption server authentication by client v Alarms T I _________ EE User Password v Policy Maintenance Apply Settings Copyright 2007 All Rights Reserved CE Internet Protected Mode Off Step 2 Click the Browse button and use the Choose File dialog box to browse to your certificate files Choose file Look in E certs i EF z EAclient01 p12 EAclient02 p12 My Recent root crt Documents Jcerver crt serverkey pem Desktop My Documents My Computer My Network File name froot crt Places Flies of bow All Files C 7 Cancel Yj Step 3 Click Upload to upload the root certificate to KLE After the uploading is completed you can see the prompt page for reboot Click Reboot and wait until KLE is booted up Then try to import the server crt and the serverkey pem files You do not have to reboot after each certificate You can do one complete reboot at the end when
75. l Rev 1 6 2007 Chapter 2 Installing KLE 2 1 Physical Connections Step 1 Power on the KLE Connect the KLE Power adapter and power on KLE Step 2 Set up a local console on KLE If a local console that is a physical keyboard mouse and monitor connected to the KLE is required connect the keyboard and mouse to the KLE local console ports that is keyboard mouse and monitor port specifically Step 3 a Single Server Mode If you need to connect to only one computer server Just connect to the PC KVM port directly to the PC using the 3 in 1 Slim KVM combo cable and or the USB cable that come with the KLE packing box i 4w 1 fat a 1 l 4 Q E o Tz Network Switch Router KLE configuration Single server mode Step 3 b Multiple Server Mode If you need to connect to multiple computers servers you should use a KVM switch in between the KLE and your connected computers servers Just connect to the PC KVM port o the console port of your KVM switch using the 3 in 1 Slim KVM combo cable and or the USB cable if it is a USB KVM switch that come with the KLE packing box And the KVM switch will in turn be connected to the multiple computers servers 10 KLE User Manual Rev 1 6 2007 KLE PPP Client Conventional KVM Switch PC KVM port Serial port Local Console wee ee ee ee 75 PCOL PCO2 PCO3 Remote USER 1 Remote USER 2 EEN i q Internet E Remote USER 3 EEEN e KLE configura
76. level An Emergency Reboot is a clean reboot and it takes longer time for KLE system and video server to load thus you have to wait at least one minute for the system to be up and running Then try to make the viewer connection again to see if it is brought back to normal function again A cold boot of KLE is always a last resort to bring the KLE back just try to disconnect the power adapter form KLE and wait for sometime 30 seconds before plugging in again for a cold start over 38 KLE User Manual Rev 1 6 2007 Chapter 4 KLE Unit Management KLE s web management interface uses only password authentication to authenticate login user s identity After user identity is authenticated that is if you have typed in the right user name with a right password in the login prompt an SSL secured browser connection using 256 bit cipher strength is established 4 1 Web based Management Interface Type in the correct IP address and port number https lt IP address gt lt port number gt https 76L 222 144 19575908 F Google Microsoft Internet Explorer Q sak amp x a A Pi Search P Favorites media La lt j Address E https 61 222 144 195 5908 Connect to 61 222 144 195 A amp Opening page https 61 222 144 195 5908 COO er Remember that it is a secure SSL encrypted connection so you should type https instead of the usual http Otherwise the connection will not be
77. login attempt and you can check the statistics of each session as a useful reference for the quantified data of each viewer connection Note that the log file 1s of a definite size older log entries will be erased when the log file has reached its maximum size while newer logging events keep coming in Click the Refresh button to refresh the screen output of the log file Since newer server events may have happened and being logged to the database after your previous access of this server log page you need to click the Refresh button to reload the log messages Click the Clear button to erase the log file contents in the database Note The server log is erased each time you perform a complete reboot remotely by hitting the Reboot button in the Maintenance Reboot page or when KLE suffers a power loss A9 KLE User Manual Rev 1 6 2007 4 9 KVM Server Main Setting This page allows you to set up the KVM server operation video quality and optimization KVM switch model auto scanning function After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers File Edit View Favorites Tools Help we amp KVM Server Main Settings gt gt B mB fb Page v G Tools Download Main KVM Server Users Alarms M
78. mpression ratio 1 298196 Video Mode Database 30 05 2007 09 35 43 hextile rectangles 208436 bytes 72595713 30 05 2007 09 35 43 framebuffer updates 42501 rectangles 208436 Users bytes 72595713 30 05 2007 09 35 43 key events received 49 pointer events 1301 30 05 2007 09 35 43 Statistics Main Settings iias 30 05 2007 09 35 43 Client superuser Gone 30 05 2007 09 35 43 Client disconnection Maintenance 30 05 2007 09 35 36 raw bytes equivalent 47828716 compression ws ratio 4 263633 Apply Settings 30 05 2007 09 35 36 zlib rectangles 97541 bytes 11217832 CE Internet Protected Mode Off Enable Log check this option to enable the logging of KLE server events If you choose not to enable this option no logging will be done Print Statistics If you need to know more about the KLE server statistics such as the compression ratio bytes transmitted rectangles drawn frame buffer updates and key events received etc you can check this option so that you can have quantified data for the profile of each session To record the statistics of the video server and port switching activity by KLE remote users you should check this option to print statistics to the server log file Each log entry is preceded by date code time stamp and then the description of the specific log event You can check here for the IP address that is assumed by the login user when they made the
79. n or While files from the Internet can be useful some files can potentially save this file What s the tisk oe KLE User Manual Rev 1 6 2007 3 2 Installing Certificates on the Client Computer Skip this section if you are not using the security level 3 refer to section 2 6 2 To make full PKI authenticated viewer connection with KLE you need to import client certificates in p12 format to the client computer You can use the default client certificates provided on CD ROM or recommended your own set of certificates Each viewer provides a utility for certificate importation Note the win32 viewer and the java viewer require separate certificate importation to get the job done If you plan to use both viewers on the same machine you will have to import the certificate twice once with each viewer certificate utility 3 2 1 Win32 Viewer ter Import Certificates Run the importation utility by accessing Start Programs PROSUM KLE Viewer Import Certificates Click on Root Certificate to import the root certificate and then The root certificate root crt was successfully imported The Client certificate client01 p12 was successfully imported click on Client Certificate to import the client certificate 3 2 2 Java based Viewer Run the Java importation utility Impcert jar by typing impart Cercate J ava j ar Impert j ar Root Certificate Client Certificate Successful import of root certificate r
80. not be saved and will be asked for every time when you login under Level 3 security setting Screen Refresh Force updating of the viewer screen output Full Screen Change the viewer screen to Full Screen mode Only the Win32 Viewer supports this Full Screen option Send Ctrl Alt Del Send a Log On Log Off key sequence to the remote end Scanning Start scanning through computers by issuing a programmable port switching commands with a delay time to a conventional KVM Switch behind KLE Computer Power Off Send a Power Off serial port command to the Restore remote power control unit Only SUPERADMIN or ADMIN is allowed ee Size Minimize oO Maximize Computer Power On Send a Power On serial port command to the remote power unit Only SUPERADMIN or ADMIN is allowed m SPORE eeu Power on off options grayed out unavailable for User privilege ae View Computer ICONs Adjust Screen Connection options Connection info New connection Save connection options Screen refresh Full screen Send Ctl Alt Del Scanning ce eooe patito Te on S g Computer Power Off o of Komputer Power On o About KLE Viewer Now you have got yourself well familiar with KLE viewer interface so go ahead to use and enjoy the remote viewer connection 35 KLE User Manual Rev 1 6 2007 3 10 Video Display Problem Troubleshooting KLE video server supports most major display modes up to 1600 x
81. nt scenarios Total server control from BIOS level up anytime anywhere KLE gives users total control from reboot stage such as the BIOS level CMOS setting up to the GUI applications and daily maintenance routines such as power cycling power control unit required All these could be nicely done on your admin desk using an ordinary web browser management interface and a thin client software viewer All you need for accessing your computer is to login to KLE and download the viewer program Then you get yourself connected to a whole bunch of servers in seconds A truly anytime anywhere access for the server administrator Versatile backup connection featuring a PPP Server or PPP Client To provide the necessary redundancy of a second backup system while your network might no longer works in critical situation KLE also allows an easy and convenient PPP connection over the dial in modem phone line It could serve as a PPP server to accept a peer computer to make PPP connection request over either a direct cable connection or a dial in modem phone line On the other hand KLE could also serve as a PPP client to dial in to your ISP or enterprise PPP server to connect to internet making a truly anytime access for remote client anywhere on the Internet Thus the PPP server client features in KLE allow users a second backup system which offers a direct cable modem dial in access to your connected servers via PSTN while your network is down KLE the
82. on ccccccccccccccccccccccee cece eeeeeeeeeeeceeeee cece eee aaaaa aa aaaaas a 3 5 SAVING THE CONNECTION OPTIONS ernan aaa a T R 28 3 6 ADJUSTING THE VIEWER WINDOW SIZE isiccccescccccscosconcovccsccsssecsssenstescesteventecsccsccesteccsseeccesssesaecssensenveevces 29 3 6 1 Changing the Viewer Size to Full Screen Win32 Viewer only cccccccccccccccccccccceccceeeeee essa see eeeeeeeees 29 I0 VUNENE T ewr IVA OW Sohal stile dla elt Ts eats ladle ta lad ahaa melody acta 30 3 6 3 Centralizing the control Of your remote Servers nenene aaa aaa aaa a aaa a saad esas aaa aaaaaaees 30 3 7 VIEWER TITLE BAR INFORMATION sigs ncid danssnsncevnacadcaue sisiuceubdas Sonat ianetvennad awaeiaiaasanden sous Sbacowsbacadbenseaiuiunes 31 2S IAES CT C ONIPU TER DOA fj N igesaeh sow soea auaere cause 32 ERE AETA A E E ETE E EE E AN ETS E S EA E E E E ay AE 32 SO a SOVA S E WET a E E E T E OERE ves on tis aia E A OA E Pe ee oa 32 3 9 VIEWER QUICK MENU e A E A esa uanes aauteesdiauncase 33 PTOP MEN ewr Miss a Gest testi earns tacts aes ates ts 33 BN Cea LTS 02 RE ER PRR IDOE SOR SE Se SAE OEE E OPS PRS TN PO OTT OE oe 34 3 10 VIDEO DISPLAY PROBLEM TROUBLESHOOT ING meinic iA O O 36 CHAPTER 4KEEUNITMANAGEMEN T crierai aa ea e aa 39 Zi WEB BASED WMIANAGEMENT INTERFACE eroaa esa iea aa e aada i aa elaia 39 4 2 USER PRIVILEGES SUPERADMIN ADMIN USER icc eeccsecceecceeccesscesccesscusseusseuess 40 4 3 DOWNLOAD VIEWERS DOWNLOAD PROGRAMS FOR VIEWERS c
83. oot crt Click on Root Certificate to import the root certificate and I Successful import of client certificate admin01 p12 then click on Client Certificate to import the client certificate 24 KLE User Manual 3 3 Starting the Viewer Connection 3 3 1 Specifying the Viewer Connection Options Rev 1 6 2007 The viewer Connection Options interface provides several alternative options to optimize your viewer connection Click the Options button on the Connection Details dialog box Connection details Kte KLE Server and Card 192 168 1200 Options Cancel Connection details Kie Select the KLE server and card 1 92 168 1 200 v Help Cancel Options ox Connection Options Compression Local Cursor Session SlowIntemet No Cursor 7 Shared Session Compression Local Cursor Shape Mise O Fast Internet Dot _ View Only inputs ignored Slow Internet C No Cursor IV Shared session LAN Normal C Fast Internet Dot J View only inputs ignored i B LAN C Normal O No Compression No Compression r Display Tl Restrict pixels to 8 bit for slow networks Il Scale by iv fi E server viewer Win32 Viewer Encoding Slow Internet Fast Internet LAN No Compression Display _ Restrict to 8 bit for slow networks _ Scale by 400 OK Cancel Java Viewer Video quality is optimized for viewer
84. orites Tools Help Links w k G User Remote Authentication a R dh ol ncaa ed Ke KVM Link Extender Download User Remote Authentication ii Authentication Server 5 7 RADIUS Type KVM Server Port 1812 Radius Server Second Server if any Password Authentication Protocol PAP Alarms Radius Secret Maintenance Apply Settings GT KLE User Manual Rev 1 6 2007 4 17 Users Radius Accounting Normally RADIUS accounting is disabled by default However if you have RADIUS accounting enabled on a RADIUS server or LDAP server you can check the option of RADIUS Accounting and subsequently configure its relevant settings to take advantage of this feature After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers Enable RADIUS Accounting Check this option if you want to enable RADIUS accounting support on Prima IP i p e W Radius Accounting Windows Internet Explorer pa a i OOE File Edit View Favorites Tools Help w k Radius Accounting Download A Radius Accounting HELP aii Enable Radius Accounting 7 KVM Server Port 1813 Accounting Server Second Server if any Radius Secret Maintenance Cancel Apply Sett
85. ot once after you have uploaded all the necessary certificates root crt server crt serverkey pem You must upload two extra certificates if you need to SSL encrypt the LDAP connection for user remote authentication Idapcert crt Idapkey pem 4 5 3 User Password User Password Policy The KLE offers three types of password policies for selection you can select here your password policy for viewer connections e No Password the viewer will not prompt you for any user password the door is open unless you are using security level 3 e Global Password the viewer will prompt you for a global user password which is used by all users a sort of building door code e User Password the viewer will prompt you for your user specific password a sort of apartment door code Note The viewer can also prompt you for the client certificate password if you are using the security level 3 Global User Password This item only appears if you select Global Password as password policy Enter the common password used by all users here 44 KLE User Manual Rev 1 6 2007 4 6 MAIN TCP IP Settings Port and IP settings The LAN TCP IP page is where you can set up the TCP IP settings of your KLE Here you can specify the IP address net mask gateway address DNS address and access port base for viewer and for browser port base 8 or whether you want to use DHCP However before you go on with the various settings on this page you might need
86. ote login client Choosing the correct keyboard layout for your keyboard is very important since some key codes are represented by different key locations in different keyboard layout A correct keyboard layout setting ensures that you will have a matching key code output on the server side as what you have input on the physical keyboard from the client computer side The default keyboard layout is the US keyboard US The KLE supports more than 60 types of keyboards all over the world Largest Possible Screen The KLE supports a maximum resolution up to 1600 x 1200 pixel dimension Normally if you select the biggest resolution support of 1600 x 1200 it will be most accommodating to all display resolution requirements However you can still select a smaller workable resolution for your display device If you choose a smaller resolution you have to be aware that any screen larger than what you specify here will not be shown on the viewer The KLE supports resolutions as follows 640 x 400 640 x 480 800 x 600 1024 x 768 1152 x 864 1280 x 1024 1600 x 1200 52 KLE User Manual Rev 1 6 2007 Refer to the Video Mode Database page for more detailed information about the refresh rate support Hot Keys KLE can detect a special sequence of keystrokes when you type on your remote keyboard This special sequence is used to ask KLE to resynchronize the local and the remote mouse cursors in a fast and convenient way For example it is faster to type
87. ould be set to dial automatically at start time A8 KLE User Manual Rev 1 6 2007 4 8 KVM Server Log This Server Log Page keeps a detailed record of events beginning from each restart of each user login port switching actions and video modes therewith It also records each login attempt and the IP address from which the login attempt has originated even if the attempt is not successful It will show certain technical details such as the compression ratio encoding scheme and bytes transmitted in each successful viewer session This is the place where you should go check first if you want to know the usage health conditions of your KLE File Edit View Favorites Tools Help r gt w k KVM Server Log poy D 7 v i Page v G Tools v Download E KVM Server Log HELP Main Options Enable Log V Print Statistics KVM Server re 30 05 2007 09 36 05 Client superuser Using compression level 7 Log 30 05 2007 09 36 05 Client superuser Using Zlib encoding 30 05 2007 09 36 05 Client superuser Translation needed 30 05 2007 09 36 05 Client superuser Pixel format 16 bpps Z Viewer Connection 30 05 2007 09 36 05 Client superuser Administrator with SUPERADMIN Computers Rights Authentication succeeded 30 05 2007 09 36 05 Client null Protocol version 3 5 Power Control 30 05 2007 09 36 04 Peer 192 168 1 52 tries to connect KVM Switch Database 30 05 2007 09 35 43 raw bytes equivalent 94243440 co
88. ply Settings Restart Servers ye Windows Internet Explorera Si 09 E File Edit View Favorites Tools Help w ow Alarms Download Alarm Selection __ _____ _ No Video Enable Alarm Power Off or KVM Server Out of Range SS Video Main Users Blue Screen Enable Alarm when video is 600 x 400 600 x 480 Alarms Text Mode Emails SNMP NumLock Test Enable Alarm Selection Maintenance Apply Settings Copyright 2007 All Rights Reserved CE Internet Protected Mode Off KLE can respond to three types of alarm triggering events e No Video e Blue Screen e NumLock test failure Each one of these events can be configured to trigger any one of these three types of actions e Send an email e Send an SNMP trap message e Restart the computer Power cycling ie KLE User Manual Rev 1 6 2007 r Alarms Windows Internet Explores w T 09 E File Edit View Favorites Tools Help we dt E Alarms Ke KVM Link Extender Download Alarm Selection No Video 7 Enable Alarm tT ae Power Off or rver RV SE aia me Restart Computer C Send an Email Send an SNMP Trap Users Blue Screen Enable Alarm when video is 600 x 400 600 x 480 Alarms Text Mode Emails SNMP NumLock Test 7 Enable Alarm Fro
89. port feature of the back panel serial port of the KLE Once this option is checked a subsequent Power Device Login option will appear for you to decide whether to enter the login script eo i File Edit View Favorites Tools Help w g Power Control li rer gt Power Control Windows Internet Explo a Ke KVM Link Extender Download Main KVM Server Log Main Settings Viewer Connection Computers Power Control KVM Switch Database Video Mode Database Users Alarms Maintenance Apply Settings Power Control HELP Enable Power Control through the Enabled Serial Interface Note this disables the PPP automatically Simple Users Can Control Power V Enabled Power Device Login The Power Device Needs a Login Login Dialog chat style Copyright 2007 All Rights Reserved Internet Protected Mode Off Simple Users Can Control Power Check this box if you want that simple users be able to power on and power off the computers 56 KLE User Manual Rev 1 6 2007 Power Device Login Depending on the Serial Power control device you used behind KLE sometimes you will need a login script to login or initialize your power control device If that is the case just check the Power Device Needs a Login option and a Login Dialog field will appear for you to enter your login script Login Dialog chat style This editable field is where you should enter the login
90. ps Alarms User Name bill Maintenance Apply Settings Password confirm TIMEOUT 3600 ae CLIENT CLIENTSERVER c Initi cha rara SE CE Internet Protected Mode Off 100 v Note This IP address must be distinct from the one that is used by the KLE on the LAN Local IP Address Enter here the IP address default 192 168 2 200 to be used by the KLE in the PPP connection This IP address will be used only in PPP connection by KLE alone and should be distinct from the IP address default 192 168 1 200 that is specified in the LAN TCP IP page and used for connection via direct local area network Peer IP Address Enter the IP address default 192 168 2 201 that will be assigned by KLE to the peer client at connection time Maximum Speed Specify the modem connection speed The KLE supports a high speed serial connection up to 1 Mbps Megabits per second Note the modem connection speed is NOT the PPP connection speed which depends on the modem technology For example even if the modem connection speed is 115 200 bps a 56K modem will provide only a 56 000 bps PPP connection User Name Specify the user name that must be used for the PPP connection login by the peer computer on the other side of the phone line serial connection Password Specify the password that must be used by the peer computer then type in the same password in the next entry field to confirm the password Note KLE can suppor
91. r Connection eeeeeeennnnnnnnnnnnnnnrrrririrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrreen 19 2 6 3 Installing Certificates and Key on KLE for Security level 3 20 PEE E CCI a E A N E A N ZZ CHAPTERS VIEWER CONNEC LION gesssssscesodesscacsesssiennivascedeacecedeceisieazivaanedecasesetietocedessecouedincanedezesuzenscs 23 3 1 INSTALLING THE VIEWERS ON THE CLIENT COMPUTER ccccccesssssscceeeesessssssneceeeeeceessssaeeeeeeesesesaaaes 23 d T CCW a E E E teaeteenmieuerens 23 EEE MCW OF eat te asco ope E EE E E E aie ve A obi wise eo eas ne ence E 23 3 2 INSTALLING CERTIFICATES ON THE CLIENT COMPUTER ssssosccsisndivcnansboustunsinivnasobnecesneddncaanubnastnieroncaanense 24 Dele WII VVC W E E EEE ERE E E E E EA A E EEE E E 24 Taa Java Dasa T OWE eee ee E ET E E E E 24 3 3 STARTING THE VIEWER CONNECTION cccccsccccesecccescccesceceuscceenecceuscceeecsceecseeeceenecseueeseuecseeuecseenesees 25 3 3 1 Specifying the Viewer Connection Options 00000000ssosoooseosesnssesesssssssssssssssssssssssssssssssssererereees Pe oA LOPA a ag SWOT es a N E T 25 3 4 SOME TIPS ABOUT VIEWER CONNECTIONS ccccccseccescsceeccccececcececsssceesseeucseuessuceseeuseseussueucsueseueeseueees 27 34 DVO Mhe KLE IP Address snoer riea Ze 3 4 2 Connection Performance TUNing ccccccccccccccccccccccccceeeeeeeeee cece ease seas aaa sass sass aa aaaaaaaaaaaaaaaaaaaaaaaaaeaas ar KLE User Manual Rev 1 6 2007 3 4 3 Local and Remote Mouse Cursor SYnNChronizati
92. r Desktop Configuration Several aspects have to be taken into consideration and maybe configured on your computers or servers for best performance 1 Resolution modes should refrain from too much peculiarity and better adopt ones that are within KLE s standard support 2 Turn off the Menu special transition effects on your operating system especially on Windows XP if you are using any such as fade for best video refreshing effect especially when you are using Medium or Low Video Quality as your video filter setting on KLE 3 Adjust the server desktop backgrounds as containing preferably plain solid colors with simple designs only for improving video refreshing speed when bandwidth is critically limited No need to do so when bandwidth is ample 2 3 1 Configure the display resolution on your server es KLE supports most display modes up to 1600 x 1200 However you might encounter some display problems when your display card is outputting an unusual display mode These possible problems are either no video or abnormal display on viewer screen To simplify the display factor before connection to KLE we suggest you use more standard display modes such as 800 x 600 60Hz 72Hz 75Hz 1024 x 768 60Hz 72Hz 75Hz 1280 x 1024 60Hz 1600 x 1200 60Hz etc For the suggested display modes please refer to the following table __ s ox4oo saoxaso sooxsoo 3g aa Mose eoo m o o BE o a a a a S S a a E a E E a a a S ec
93. r of the viewer windows 3 6 1 Changing the Viewer Size to Full Screen Win32 Viewer only 2 Click OK and the viewer goes 1 Select the Full to full screen mode Screen option on the Quick Menu 3 A message box appears to remind you how to exit the full screen mode Kripman viewer full screen mode i To exit From full screen mode use Ctrl Esc Esc and then right click on the Kripman viewer taskbar icon to see the menu To exit the full screen mode just hit Ctrl Esc to bring up the local task bar Right click the viewer taskbar icon to bring up Quick Menu then click to deselect the full screen mode to restore it to window mode 29 KLE User Manual Rev 1 6 2007 3 6 2 Scaling the Viewer Window Click the KLE viewer icon on the title bar of the viewer window to evoke the Quick Menu Select Connection options on the Quick Menu ServerRoom_TPE 1 Windows XP Professional 42 ms shared 128 bit encryption and PKI authentication ServerRoom_TPE 1 Windows XP Professional 54 ms shared a x a Scale the viewer window to 4 size On the Connection Options dialog box specify the preferred proportions of the viewer window for example 2 and then check the option Click OK to scale the window to half size 3 6 3 Centralizing the control of your remote servers If you have multiple KLE units installed in a distributed manner among your global branch offices you can then simultaneously moni
94. rate automatically the KVM switch hot keys to select computers This allows you to select a computer with a simple mouse click or by using the computer name e Generate automatically or on request the power down and power on cycling if a power control unit is connected Exclude some computers from the auto scanning process e Not generate alarms for some computers Note You can also work without supplying any computer information In this case just keep the values by default You will have to remember on which KVM port your computers are attached and generate the specific KVM hot keys by hand Note that most of low end IP K VM extenders work this way After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers File Edit View Favorites Tools Help we Computers Download Computers Main Port Number 1 KVM Server Computer Name PC 1 Scanning V Alarms V Do not Include in Scanning Process Do not Generate Alarms Users Alarms Maintenance KVM Switch Database Video Mode Database Apply Settings Power Down Command IFON Power Management Delay seconds 5 Power On Command OMN Cancel l Store Settings Copyright 2007 All Rights Reserved CE Internet Protected Mod
95. rd mouse and video signals Level 3 uses 256 bit encryption and a bi directional PKI authentication between KLE server and viewer client With this level of security all remote users who want to make viewer connections must install a proper client certificate on their computer This client certificate must come from the same CA that issued the root crt certificate of KLE KVM Server Password This item will only appear if you choose to implement Level 3 security Here you should enter the password that has been used to protect the server private key serverkey pem If you use the standard set of certificates provided by default on the Support CD ROM disc the server password is serverpwd However if you use your own set of certificates as you should do for a real secure installation you must set the correct server certificate password you got from the Certificate Authority that issued those certificates First you should get a set of certificates from your administrator If your certificates files have different names change them to the valid names before uploading To upload the certificates click the Browse button to go to the location where your certificates reside Select a certificate file and then click Upload to upload your certificates one at a time to the KLE After the uploading is completed you should see the prompt page for reboot However you don t have to reboot before you have uploaded all the necessary certificates Just rebo
96. resh frequency Width in pixels x Height in pixels Refresh Rate in Hz For example 1024 x 768 60Hz is a video mode and 1024 X 768 72 Hz is another video mode Together with the refresh rate and the pixel dimensions a video mode can be adjusted with those parameters such as screen width total width Hsync start as well as screen height total height and Vsync start The following diagram explains the geometric relations between the VGA parameters 62 KLE User Manual Rev 1 6 2007 Tota 9 l l Hsync 1 i lt Start P lt d _ _ Screen Screen Height Total Height DISPLAYED AREA Refresh Rate Here you can modify the refresh rate of the target VGA mode Width Here you can modify the various width parameters of the target VGA mode e Screen Width specify the width of the visible part of the screen e Total Width specify the total width of the screen active hidden e Hsync Start specify where the VGA horizontal synchronization should start with reference to the beginning of the line Height Here you can modify the various height parameters of the target VGA mode e Screen Height specify the height of the visible part of the screen e Total Height specify the total height of the screen active hidden e Vsync Start specify where the vertical synchronization should start with reference to the top of the page Store New Settings Click this button to save your modification addition to the video
97. rs every time it starts or restarts and will continue to synchronize every hour thereafter Note if you choose this option the original Current Date and Time settings you manually entered will be refreshed with the time provided by the Internet timeserver NTP Serverl is the server with which the KLE will first try to synchronize and the NTP Server 2 is the backup timeserver with which the KLE will synchronize when the first timeserver is not available Enter the domain name of the timeserver Note There are many Internet timeservers available You can search in the Internet for ones that are nearer to the location where you install the KLE You should choose your Internet timeservers based on the principle that a timeserver nearer to you will reduce time latency in synchronization 42 KLE User Manual Rev 1 6 2007 4 5 MAIN Security Certificates Viewer Encryption and Password Policies The Security page enables you to configure and implement security related settings of your KLE such as uploading your certificates for the KLE server side selecting the security level of the viewer connections and the password policy for the viewer and browser connections Security settings should be taken very seriously If KLE security settings are set to No Password no SSL and no PKI authentication Viewer connection security Level 1 almost anyone can establish a remote connection With these settings you probably will not survive
98. t 5 Taipei KLE connected to a conventional KVM Switch and multiple servers KLE User Manual Rev 1 6 2007 1 3 2 Power Control Configuration Conventional KVM Switch PC KVM port Remote Power Control Unit KLE connected to a Remote Power Control Device 1 3 3 PPP connections KLE PPP Server Conventional KVM Switch PC KVM port Serial port Monitor port Local Console PCOL PCO2 PC0O3 Receive dial in call from PPP Client KLE as PPP server to accept dial in request from a remote PPP client via modem line KLE User Manual Serial port Monitor port Rev 1 6 2007 KLE PPP Client Conventional KYM Switch PC KVM port PCOL PC02 PC03 PC04 AAA aAa LARL AoE i Remote USER 1 ve oe uaa pS _ Remote USER 2 ame Internet Remote USER 3 KLE as PPP client to dial out to ISP for remote clients to access via the Internet KLE User Manual Rev 1 6 2007 1 4 KLE External Views 1 4 1 KLE Front Panel PS 2 Mouse port Restore Factory Default Recessed button re e E E E i aea a a LINK VIDEO 10 100M PWR Status LEDs PS 2 keyboard port Console Management Port KLE Front panel PS 2 Keyboard port This is where you connect the PS 2 keyboard for local console PS 2 Mouse port This is where you connect the PS 2 mouse for local console Console Management Port RJ 12 This is where you connect the serial console cable
99. t C Use the following method to smooth edges of screen fonts Standard Use large icons Show shadows under menus Show window contents while dragging Hide underlined letters for keyboard navigation until I press the Alt key App lu Rev 1 6 2007 2 3 3 Choose plain and solid server desktop backgrounds for your connected servers To optimize the bandwidth efficiency and speed up video performance across bandwidth limited environment one should preferably adopt a server desktop which should be as plain as a color background with a solid and light colored graphics Complex patterns or color gradients should be avoided if bandwidth is critical in your application since they will create more bandwidth demands for their transmission across the Internet 15 KLE User Manual Rev 1 6 2007 2 4 KLE Network Settings 2 4 1 IP Settings ye The factory network settings for KLE are as follows IP address 192 168 1 200 Net mask 255 255 255 0 Gateway 192 168 1 254 DNS 192 168 1 254 Step 1 Connect your KLE to the Ethernet LAN Step 2 Access the KLE web management interface by typing the following in the address bar of your browser window on a remote client https 192 168 1 200 5908 Step 3 Then a login prompt will ask you for the account name the password Use the default account and password User Name superuser Password superu After logging in you will see the KLE Web Browser Management Interface F Ed
100. t only one User Name Password and one PPP connection at a time Modem Initialization chat script The modem initialization script is a chat script that will initialize the modem to be ready for connection The standard script provided by default permits to connect a Windows client to KLE in server mode over a direct serial cable Null Modem TIMEOUT 3600 CLIENT CLIENTSERVER c In other words wait for CLIENT one hour and respond CLIENTSERVER without carriage return _47 KLE User Manual Rev 1 6 2007 Note Refer to Power Management page for more details about the chat program Refer also to your modem documentation We also strongly recommend you refer to the standard man pages of pppd and chat programs on Linux In server mode the modem should be set to await and automatically connect when receiving remote calls 4 7 3 PPP Client Settings Current Local IP Address This is where you can check up the IP address assigned to KLE by the PPP server at connection time For example 62 147 111 39 However if the PPP connection is not yet established the IP address will be shown as Unknown File Edit View Favorites Tools Help w k wan PPP Settings Download WAN PPP PPP Mode Disabled Server Client Main Current Local IP Address Unknown LAN TCP IP WAHEPE Maximum Speed 38400 Bps KVM Server User Name bill Users ord confirm Alarms TIMEOUT 3600 Maintenance Modem CLIENT CLIENTSE
101. tch dependant Some KVM switches are fast and some are sluggish To work out the optimal delay time make a few port switching trials with different delay times Note It is also possible to insert a precise delay between two specific keys if you need to increase the common delay value selected above To do so just type d xxx xxx being the value in milliseconds up to 1000 For example d 50 makes a 50 millisecond extra delay KVM Key Sequence for Port Selection Here you can edit the Port Selection Sequences command strings with the following rules 1 Use one separate line for each port and start from port 1 2 Separate keycodes and delays with at least one space Example 0 1 0 2 d 300 ESC 3 Refer to the keyboard diagram to find out the right keycodes The keycode for a specific key might not exactly correspond to what you can see on your local keyboard Also reference the CAUTION warning on the bottom right of this page To select a port KLE generates first the Escape Hot Key Sequence selected above followed by the Port Selection Sequence into the line corresponding to the port number This will make up a complete hotkey command for port selection For example let us say that the Escape Hot Key Sequence is Scrolllock Scrolllock and that in the Port Selection Sequences area you have l 2 3 7 8 These mean send out Scrolllock Scrolllock 1 to select port 1 send out Scrolllock Scrolllock 2 to select port
102. th throughput Q When connection is first made the display on the viewer screen seems not centered correctly and there is black margin on the edge of the viewer screen How could I eliminate the black strip A The black strip is the offset that will be seen when the display on viewer screen is not centered corrected Probably you have not enabled automatic centering option on KLE so please check the followings 1 Go to the Video Server page on KLE web management Interface to check whether the Automatic Screen Alignment option is enabled If it is not yet enabled please check the option click Submit button and then go to Apply Settings page to click the Apply Settings button to restart KLE with new setting 2 When the viewer connection is made select the Adjust Screen option on Viewer s Quick Menu and the Adjust Screen dialog box appears On it check whether you have Automatic Centering enabled If it is not yet enabled please check this option to enable it If it is already checked please uncheck it and then wait for at least 15 seconds Then check the option again to force the video server to align center the display in the viewer screen Ta KVM Server Main Settings Windows Internet Explorer Edit View Favorites Tools Help wo KVM Server Main Settings Download Main Filter level High Quality Low Speed KVM Server a V Automatic Filter Adjustment Main Settings Video Quality a Cmca v
103. tings on this page you should check with your network administrator for the availability of either a LDAP server or a RADIUS server e To disable the remote authentication support Select None for the Authentication Server Type e To enable LDAP authentication support Select LDAP for the Authentication Server Type e To enable RADIUS authentication support Select RADIUS for the Authentication Server Type 4 16 1 Directory Server Using LDAP SSL Access Check this option if you want to enable SSL access of the LDAP authentication However to use this option you should make sure your LDAP server support SSL and also you have to install a distinct set of certificates ldapcert crt and Idapkey pem onto KLE by uploading them through the Security page Normally these certificates are generated by the directory server itself 66 KLE User Manual Rev 1 6 2007 fa User Remote Authentication Windows Internet Explorer rox p T i OO E x BMA coe ti i File Edit View Favorites Tools Help gt Links eke e User Remote Authentication KiE KVM Link Extender Download O D e Re E Page v Tools v a User Remote Authentication Main Authentication Server T LDAP X KVM Server SSL Access 7 Users Local Database Port 389 Remote Servers Radius Accountin fe LDAP Server rrent Status Second Server if any Alarms User Base Search DN Maintenance Apply Settin
104. tion Multiple server mode F prre aay he ali LSJ Now that you have set up your local console on KLE you can now configure your connected servers just by using the ready access provided by KLE s local console KLE User Manual Rev 1 6 2007 2 2 Configure Your Servers for Connections to KLE Mouse acceleration is not supported in KLE Therefore you must turn off the mouse acceleration on all your connected servers 2 2 1 Turn off mouse acceleration amp Snap to option Windows XP Platform Access Control Panel Mouse On the Mouse Properties tab select the Pointer Options page 1 Adjust the pointer speed to the exact middle 2 Uncheck the Enhance pointer precision option 3 Uncheck the Automatically move pointer to the default button in a dialog box Mouse Properties ara EPEC R Buttons Pointers Pointer Options Wheel Hardware Motion hse Select a pointer speed Slow 9 C Enhance pointer precision Snap To F Automatically move pointer to the default button in a SS dialog box Visibility SSS C Display pointer trails uns Play p er C Hide pointer while typing Show location of pointer when press the CTRL key Click OK Windows 2000 Platform Access Control Panel Mouse On the Mouse Properties tab select the Pointer Options page 1 Adjust the pointer speed slide bar to the exact middle 2 Select the Acceleration as None 3 Uncheck the Move pointer to the
105. to check first with your network administrator for proper settings If you do not configure those TCP IP settings properly you will not be able to make valid connections to the KLE After you have made all modifications click Store Settings to save your settings and then hit Apply Settings Restart Servers to validate these new settings No change you have made on this page will apply until you hit Apply Settings Restart Servers TCP IP Settings Windows Internet Explorer aE loco o gt eS GL i a 592 yconth Z LIXA Google prm Favorites Tools Help S w ET Settings a By am p Page v G Tools v ad Ke KVM Link Extender Download TCP IP Settings TCP Port Base 5920 v Main Date amp Time Security LAN TCP IP Host Name KLE eee Domain Name KVM Server Use DHCP Users IP Address 192 168 1 192 Alarms Network Mask 255 255 255 0 Maintenance Apply Settings Gateway 192 168 1 1 DNS 192 168 1 254 Cancel Store Settings Copyrig B Internet Protected Mode Off TCP Port Base You can freely specify the port base for viewer connection with the KLE server You can choose any available port base starting form the lowest alternative of port 5900 with an increment of 10 right up to port 6090 The port base you choose is exactly the port number that KLE uses for viewer connection port base 8 is the exact port number you will use for secure http connection
106. tor different remote servers distributed over this IP KVM Link Extender infrastructure on a single client desktop KRIPMAN x 4 0 Win XP 1280 x 1024 shared no encryption KRIPMAN x 4 0 Win XP 1024 x 768 shared no encryp Select of fa Actions Settings Windows Media Player Haia File View Play Tools Help KRIPMAN x 4 2 BIOS shared no encryption Win XP 1280 Win 2K 1024 x 102 x 768 wOOE 1024 ServerRoom_TPE 0 void sharad no encryption Pane Actions Settikys e Actions Settings a sie j2re 14 S linux i586 rpm rm in Ba 2 4 52 Items ser SOMPOGOMSERAG 7 OO Gel Gs Gel E o gt BF 9 OSS RAEO 9 EF 10 33 ay 3 EH 2 3 4 F A file usr java j2re1 4 2_01 Linux Console Konsole X KViewer 8 Five Win32 viewers on a Windows client desktop Four Java Viewers on a Linux client desktop each showing one different remote server desktop each showing one different remote server desktop 30 KLE User Manual Rev 1 6 2007 3 7 Viewer Title Bar Information a S Connection Information shown on the Title Bar ServerRoom_TPE This is the name you specified for your Video Server PC 1 This is the name you specified for this connected computer 49 ms This is the capture time that is used for capturing the video image 4 ms This is the transmit time that is used to transmit a video refresh Shared This is a shared session th
107. up access in case of Internet failure or an ultra secure access by the use of private lines and modems The PPP Client mode can be used when there is no LAN or router available for a direct Internet access by using a modem Note The PPP connection can work simultaneously with the LAN connection Note The PPP connection uses the same serial interface as the Power management These two features are mutually exclusive By enabling the PPP you automatically disable the power management and vice versa If you have a LAN connection normally you don t have to choose the PPP connection as your connection mode However if no LAN connection is available or if you want to use you could choose to enable either the PPP server mode or the PPP client mode according to the real connection scenarios A6 KLE User Manual Rev 1 6 2007 4 7 2 PPP Server Settings Current Local IP Address This is where you can check up the IP address of the KLE when a PPP connection is established However if the PPP connection is not yet established the IP address will be shown as Unknown This address is normally aoa one is set into Local IP gt Address File Edit View Favorites Forks np w k WAN PPP Settin ngs A Dr Pager Toos WAN PPP PPP Mode Disabled Current Local IP Address Unknown LAN TCP IP WAN PPP Local IP Address 192 168 2 200 KVM Server Peer IP Address 192 168 2 201 Users Maximum Speed 38400 B
108. ure to respond to this NumLock signal or it might be due to bigger problem such as system failure or simply a powered off state If you want KLE to respond to this alarm triggering event just check the Enable Alarm option Next specify what type s of action you would like to do Restart Computer Send an Email or Send an SNMP trap ape KLE User Manual Rev 1 6 2007 4 22 Maintenance Software Version Flash Image Information The Software version page shows the current software version information For example here you can check the Linux kernel version and the time it is built together with the software application build and its time stamp Linux Kernel 2 6 17 built on 04 21 07 15 12 55 Applications Built on 05 07 07 20 49 53 r F y F Software Version Windows Internet Explo J aE pe en a Ta pa a a go E ttps 192 168 1 192 5928 html softversion htm ertificate Error x Google File Edit View Favorites Tools Help Ne d Software Version Download r __ Software Version HELP Main _ Linux Kernel 2 6 17 built on 04 21 07 15 12 55 KVM Server Applications Built on 05 07 07 20 49 53 Users Alarms Apply Settings 74 KLE User Manual Rev 1 6 2007 4 23 Maintenance Software Upgrade Upgrading the Software via Web The Software Upgrade page is where you can browse to the path location of software upgrade file and upload it to KLE across the LAN or t
109. zen Keyboard Selection Maintenance Restart Computer Send an Email Send an SNMP Trap Apply Settings Cancel Store Settings Copyright 2007 All Rights Reserved CE Internet Protected Mode Off No Video Alarm Blank Screen No Video could be a result from power failure or an unsupported video mode 1 e an out of range video mode or most often a video mode not yet set up into the video database If you want KLE to respond immediately to this sort of events just check the Enable Alarm option then specify what type s of action you would like to do either Restart Computer Send an Email or Send an SNMP trap Blue Screen Alarm Text mode Blue screen is a result of Windows Operating System fatal error A blue screen can be detected by its low resolution video mode If you want KLE to respond immediately to this event just check the Enable Alarm option Next specify what type s of screen resolution you will regard as Blue Screen 600 x 400 or 600 x 480 and subsequently select either Restart Computer Send an Email or Send an SNMP trap as action to do NumLock Test Alarm Frozen Keyboard The NumLock test is to send a NumLock signal to the computer and the computer normally should return a response immediately so that the NumLock LED indicator on the keyboard will be lit to indicate the success of the test The failure of a NumLock test indicates at least a keyboard fail

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