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Manual for (UK) ISDN Telephone System tiptel 4011 XT

1. 104 Internal MOH nonren 36 Internal traffic o n 9 ADNE beta iatieuniors Mehl te 9 K Keypad vscccntieelegdundeaeted yal 36 113 L POR a nin a e a 113 LCR Administrator s s 48 M Manual Exchange Connection 36 setting via telephone n c 90 MCID netaa aen a aois 36 MED AA AA 113 MED telephone cccstieeiteagnyiatiieeis 13 MOM AE E cuisine co amen T 36 setva PC aae iroa 73 MSN nisni aritec iat a eaS a S 9 MSN assignment o 79 Music on Hold n a see MOH N Night switching ereere 114 NT Sieten Aha elo a 10 NUTBA SIASA EEEE I E 10 0 one person operation oo 33 114 P Parking wis sinna A NNi 37 PD ical sssi nn ara A eas 114 PD telephones snie aaa 12 PickUp pnra gohei 37 activation Via PC oo 75 RACUNE CoE o EAS 62 PIN RAEE E OIT 38 PIN Setup taneria aaa AS 97 Point to multipoint connection 10 Setting via PC snsc ciais 78 Point to point connection 0 9 37 setting via PC ccr 78 Power talluren neice dia aer 8f Programming fOrM oo ceeeeeeteeeee 115 Programming telephone eee 82 Index R Remote Service cecce 39 109 Reserve Exchange Connection 39 Reset abbreviated dial numbers 41 barred numbers and special MUMIDGES am aeae ie eens 41 Callidata miaii uibo ans 41 Call Deviation internal 41 default Settings ccccccrcccrcc 41 Software OPTIONS ccccrerern 41 telephone properties s 41 tones and signals ccce 41 Re
2. 67 Settings via PC Emergency numbers Unnamed tiptel 4011 XT OL x File View Language System Help DSH 2S Settings Index Number Comment User Groups F ISDN S01 Mainboard external Ja Numbers amp City area codes amp Exception call numbers A Emergency call numbers D Blocked numbers Dee TIPTELAG 4 These numbers can also be dialled where no external authorisation is assigned or external access is restricted through authorisations not having been assigned These numbers are intended for the police fire service and other rescue services The list comprises 5 entries of 24 digits The digits 0 9 as well as and can be entered The numbers are keyed in without the external access code digits Abbreviated dial An abbreviated dial number cannot be entered as an emergency number destination Barred numbers The dialling of an emergency number cannot be prevented by a barred number Emergency numbers have higher priority 68 Settings via PC Barred numbers Unnamed tiptel 4011 XT Jol File View Language Sys Index Number Comment 01 0190 Groups ISDN S01 Mainboard external amp City area codes amp Exception call numbers amp Emergency call numbers Blocked numbers TIPTELAG 4 The Telephone System provides for two central directories for barred numbers Each has 10 entries available with 8 subscriber number digits each The digits 0 9 and
3. 2 block External call group number 3 block Day night switching 0 day switching 1 night switching 4 block enter 0 5 block One person operation 0 one person operation off 1 one person operation on Pick up group Assign extensions to a pick up group 60 00 00000000 2 block Pick up group number 3 block List of extension numbers Delete pick up group 60 00 2 block Pick up group number Team Assign extension number to a team 680 00 00O 2 block Team number 3 block assigned extension number 2 digits Delete extension number of a team 680 00 2 block Team number Assign extensions to a team 680 OO 00000000 2 Block Team number 3 block List of extension numbers Delete team 000 00 2 block Team number 89 Settings via telephone Authorisation and settings for extensions Exchange authorisation The following two function codes enable exchange authorisation for a subscriber to be specified for day and night operation External access authorisation night 600 00 External access authorisation day 600 00 2 block Extension number 3 block Authorisation level 0 no exchange authorisation 1 local area authorisation 2 extended city area 3 national 4 international The above entries give subscriber 11 the authorisation to conduct national calls in day and night switching Exchange connection Exchange connection can also be set separately for each subscriber Exchange connection only with s
4. Charges per extension Exchange line utilisation Daily call volume Extensions sorted according to overall costs Extensions sorted according to call duration The charge software has its own online support The complete user manual is pro vided on the installation CD ROM as a pdf file 101 System expansion System expansion The following tools are needed to install expansion modules e 1x 2mm screwdriver e 1 Phillips screwdriver e 1x insulated pliers e 1x side cutting nipper Safety information The mains plugs of all components connected to the System should be extract ed before working on the opened Telephone System Removing and fitting ex pansion modules while the System is running can cause serious damage to or destruction of the Telephone System and expansion module Preparatory work The following work must be carried out before installing the expansion module e Only remove the module from its transport packaging immediately before in stallation Do not touch any component parts and hold the board only at the edges e Avoid strong static charges before installation e g touch an earthed radiator e Extract the mains plug of the Telephone System and switch off all devices con nected to the System e Remove the wiring compartment cover To do this use the screwdriver to loosen the screw located at the bottom Remove the cover e The top section of the housing cover must now be removed Loosen the two
5. Signal to telephone 12 Call state with telephone 11 End of call Features Features This list describes all the features provided for in the system The directions required for initiating activating or deactivating these features can be found in the brief over view or in the Settings chapter Many of the features are displayed on ISDN terminals and can be activated directly via hotkeys Because of the huge diversity of the terminals available on the market directions for use cannot be given here and we can only refer you to the user manu als for the terminals concerned t amp To make it easier for you to find the feature you require they are listed in alphabetical order Where features have both German and English names you will always find the explanations under the German name while the English name will only display a reference Abbreviated Dial An Abbreviated Speed Dial Book is provided for frequently used telephone numbers Here you can store up to 200 telephone numbers of external subscribers with 24 digits each These can be dialled by any subscriber assigned the appropriate ex change authorisation and the authorisation to use the Abbreviated Dial Book For further information please refer to the Telephone Book section Abbreviated dialling is carried out via the following key combination 6000 6800 The redialling of digits is possible If for example you have entered a company s phone number
6. 1 PIN active In this stage the features to be protected by a PIN are specified The following set tings options can be protected by a PIN 1 OANOaRWNYD Access to configuration via telephone or PC Reading out the call data VIP exchange connection not presently used Room monitoring remote control Remote changing of subscriber call deviation Remote changing of call forwarding Remote access without System activity 600 0 O0 2 block 3 block setting to be protected with number 1 8 from above table Authorisation 0 no or not allowed default state 1 yes or allowed In the fourth stage the PINs have to be assigned to the features This PIN assign ment enables the system supervisor to access all features with only one PIN 00 O 2 block 3 block 4 block PIN number setting to be protected with number 1 8 from above table Authorisation 0 access for PIN not allowed 1 access for PIN allowed 98 Settings via telephone Remote service access to the call and abbreviated dial data is additionally protected and is allowed or barred through the following entry OOO O O 2 block 1 abbreviated dial data 2 call data 3 block Authorisation 0 Access for remote servicing not allowed 1 access for remote servicing allowed 99 Electronic telephone book phonebook Electronic telephone book phonebook This separate Telephone Book program has been developed for the use of abbr
7. set time A special signal is set on the terminal for the Wake Up Call On ISDN tele phones with a display the Wake Up Call message is also shown The Wake Up Call data are filed in the EEPROM As the Telephone System contains a buffered hardware clock Wake Up Calls are also executed in the case of voltage failure Only one Wake Up Call can be set up for each extension and the Telephone System can manage a maximum of 20 Wake Up Calls An activated Wake Up Call is executed within the ensuing 24 hours 46 Features The following two examples illustrate the deletion of a Wake Up Call and the setup of a Wake Up Call at 12 noon e Delete Wake Up Call 0600 e Enter Wake Up Call with time 0600 0000 The input is confirmed by a positive acknowledgement tone or an error tone Requirements No authorisations are necessary for executing a Wake Up Call 47 Settings via PC Settings via PC To ensure that the tiptel 4011 XT Telephone System supports the user in an optimum manner it must be set in accordance with the environment and needs prevailing The tiptel 4011 XT Telephone System should preferably be set up using a PC Setup via telephone is also possible for a number of basic functions System requirements e IBM compatible PC 80486 or higher e Atleast 32 MB RAM e Atleast one vacant RS232 interface alternatively an ISDN PC card or a USB interface e Parallel port for printer connection e CD ROM drive e Operating system
8. 6 block Enter type 1 So 1 or 2 So 2 7 block Enter MSN or DDI index A complete entry for day operation for extension 11 for example would comprise the following input 00 O 00 0 O O 00 To better understand the above entries you should study the corresponding PC programming illustration under the menu item Subscribers Outgoing num bers Subscriber number lists The lists of subscriber numbers in the Telephone System can be activated for each terminal The individual lists of numbers are selected via the following codes gt Abbreviated numbers cannot be entered via the telephone These must be entered via the Telephone book program supplied with the System No sub scriber numbers or emergency numbers are entered in the default state Enter city area prefix 00O 00 0000 Delete city area prefix 00 00 Enter special numbers 00 00 0000 Delete special numbers 00 00 Enter emergency numbers 00 O0 000 Delete emergency numbers 00 00 Enter barred numbers 00 00 0000 Delete barred numbers 00 00 A subscriber number is entered by keying in the desired function code the serial number of the entry and the subscriber number An entry is deleted by keying in the function code and the entry number to be deleted The use of subscriber number lists can be set for each terminal except for the emer gency numbers and the city area prefix the latter being required internally for dial control The function codes are given in
9. Area authorisation can use these prefixes 66 Settings via PC Special numbers Unnamed tiptel 4011 XT File View Language Help Da e H Settings Directory 1 Directory 2 i User Groups H 7 ISDN S01 Mainboard external Sise Numbers amp City area codes A Ee numbers amp Emergency call numbers Index Number Comment 01 0234988653 Branch Bochum 02 0511975443 Office Hannover Blocked numbers TIPTELAG 74 Under special numbers 10 subscriber numbers with a maximum of 24 digits can be defined in each of two lists These numbers can be dialled where external access is restricted through authorisa tions not having been assigned For this purpose the Use of special numbers in list 1 and or Use of special numbers in list 2 authorisation plus at least the external authorisation for the local area must be assigned Example Branch office whose staff may only call head office and suppliers numbers The digits 0 9 as well as and can be entered The call numbers are keyed in without the exchange access code digits Only the keyed in characters are checked If further digits are dialled in excess of the entry these are forwarded without any restriction If there are no entries the dialling procedure is executed without any restriction Only external authorisation is checked Dialling a special number cannot be prevented by a barred number Special numbers have higher priority
10. Explanation of terms AOCD AOCE Call waiting tone Exchange connection Annex Method of transmitting call costs from the network operator see So interface Changing between two calls using the key The subscriber on hold hears a hold tone or music This tone indicates that the line of the destination subscriber called is busy or that there is no free line to establish the connection lane occupied Different signals are used for internal and external waiting calls Interconnection of a maximum of three subscribers to conduct a conference see So interface A distinction is made between the internal and exter nal exchange dial tone Way of setting up an external call A distinction is made between manual automatic targeted and VIP exchange connection Network operator s dial tone Possibility to dial an external subscriber number Dialling process using special features in the network operator s exchange Least Cost Routing Automatic selection of the net work operator offering the cheapest rate Light emitting diodes or indicator lights making it possible to monitor the status of the System or indi vidual terminals Dialling process where the dialling information is transmitted via a tone sequence 113 Programming tone Service identification Annex Feature of a Telephone System with which certain settings can be changed for operation outside of business hours Open Communicatio
11. System settings Security features Settings covered by PIN Special settings Global parameter ET Display text Tone profile Call signalising a b lt PIREJ Index 0 connection external TEL external 80 connection internal TElinternal Selects the language TIPTELAG The Telephone System supports X 31 packet data transmission in the D channel In accordance with the first transfer table packets with a TEI A can be forwarded from an external So to an internal So with a TEI B and vice versa In accordance with the second transfer table packets with a TEI A can be forwarded from one internal So to another internal So with a TEI B and vice versa Internal destinations may only be entered once in the overall table An external or internal destination is always to be understood as a combination of TEI and port I D belonging together Expert mode The following settings can only be viewed if System Expert Mode is activated in the menu 55 Special settings Unnamed tiptel 4011 XT 7 ISDN 01 Mainboard external ise Numbers EE System settings Security features Settings covered by PIN F Global parameter HF Display text Tone profile Call signalising a b X X31 Table Compiled here are special settings for the Telephone System as a whole Bimationen ausiesen ander 56 Settings via PC Global parameters Unnamed tiptel 4011 XT File View Language System Hel
12. Windows 95 or higher The PC can be connected to the Telephone System via three interfaces e with an RS232 connection e via an ISDN PC card e via a USB interface The RS232 connection is set via the COM2 port as standard Software Installation The software provided comprises four parts e the Configuration Program e the Charge Evaluator e the LCR Administrator e the Telephone Book The documentation for the charge evaluation software is supplied on the CD ROM as a pdf file 48 Settings via PC The CD ROM supplied has an Autostart function i e simply insert the CD ROM in your CD ROM drive and the software will be installed automatically e Connect System to PC e Start the program e Select interface for initial configuration Program Start After you have installed the program from the CD ROM start the configuration pro gram from the folder Start Programs tiptel 4011 XT Configuration Under the menu items you will find the following functions and settings options File NOW enan pisei atia The current configuration files in the PC are deleted and the default values loaded Open inisini ai e deai The desired configuration can be selected and loaded into the PC from the database DAVES e S The configuration data are rewritten into the database under the same name The modification date is up dated Sr Ee AS welch E The same as save but you can also change the stor age location and file name of the configurati
13. a set time The following settings are provided for 64 Settings via PC e no automatic termination of the connection default e Termination of connection after 30 s e Termination of connection after 60 s e Termination of connection after 180 s e Termination of connection after 300 s Boss Secretary assignment Unnamed tiptel 4011 XT _ Of x File View Language System Help D SW ttl Settings Index Manager Secretary Group activated H 8 User 01 107MB alb 1 Green 13 MB alb 4 Taylor a Groups 12 MB alb 3 Potter imama E ES External call group 10 MB aib 1 Green Ef Pick up groups 11 MB alb 25 T A2 ET Teams 13 MB alb 4 Taylor EY Door intercom groups 141MB S02 T 11 ES Executive secretary assignment 15MH 8027112 F ISDN 01 Mainboard external Eise Numbers TIPTELAG 74 Activating the Boss Secretary function has the following effects e Call deviation or call distribution is set up from the boss telephone to the sec retary s phone e A call originally intended for the boss telephone is signalled on the secretary s phone e Ifthe call is not accepted by the secretary s phone within a certain period of time the call is also signalled on the boss telephone On activation the features previously set up are changed as follows e Any call deviation set up for the boss telephone remains unchanged e The call deviation for the boss telephone is not execut
14. authorisation for subscriber 11 Day night switching authorisation for the entire System 600 00 O Day night switching authorisation for extension 000 00 O 91 Settings via telephone 2 block Extension number 3 block Authorisation 0 not allowed 1 allowed Door authorisation Door authorisation enables a subscriber to activate the door opener by dialling 61 This authorisation can be assigned separately for day and night switching Door authorisation day 660 00 O Door authorisation night 660 00 O 2 block Extension number 3 block Authorisation 0 not allowed 1 allowed Other extension authorisations The following further authorisations can be set up per extension Pick up authorisation 608 00 O Silent telephone set up 600 00 O Room monitoring from external location 6e0 00 O 2 block Extension number 3 block Authorisation 0 not allowed 1 allowed Determining outgoing number For outgoing exchange calls a list of up to 6 subscriber numbers and associated So interfaces via which external calls may be made can be specified separately for each terminal The first entry is also the one used for standard exchange connection Function code for day switching OO Function code for night switching 60 92 Settings via telephone After the function code the other data must be entered as follows 2 block Index in list 1 6 3 block Extension number 4 block Enter 0 5 block Enter slot 0 2
15. can be entered The numbers are entered without exchange connection When the Barred number directory 1 active and or Barred number directory 2 active flag is activated all external dialling is checked and blocked where necessary The following applies however e Special numbers No barring of special numbers e Emergency numbers Dialling an emergency number cannot be prevented by a barred number Emergency numbers have higher priority 69 Settings via PC Subscriber list Unnamed tiptel 4011 XT File View Language System Help DSH ttl Settings Index Number in Port _Offset User type Name Analog Mainboard alb connection 1 Standard Analog Mainboard alb connection 2 Standard Analog Mainboard alb connection 3 Standard Analog Mainboard alb connection 4 Standard 02 Mainboard Standard 502 Mainboard Standard 01 Slot 2 Standard 01 Slot 2 Standard 02 Slot 2 Standard 02 Slot 2 Standard OLX Analog Slot 1 afb connec mals connection 1 Standard 02 Mainboard b connection 3 Standard 01 Slot 2 b connection 2 Standard Standard Slot 1 a b connecdag TIPTELAG 4 This window displays a list of all subscriber data records In the Num intern column you determine the internal call number of the subscriber with this defined independently of the consecutive index in the first column Under Port the physical interface for a subscriber is specified using a Combo Box Only the modules actually provid
16. concerned an internal or external call can be signalled by a call waiting signal The call waiting signal comprises a single continuous tone of 300 msec duration for an internal call and an endless tone sequence with a cadence of 1000msec tone 3500 msec pause for an external call The destination subscriber can reject the waiting call in which case the caller will hear the busy signal or accept the call the call active at that time is then put on hold For analogue terminals call waiting is handled as follows e Accept waiting call 60 e Reject waiting call QOO Where ISDN terminals are connected acceptance or rejection is executed via hot keys Please consult the user manual for your ISDN telephone The Call Waiting feature is released or barred using the following key combination e Call Waiting on 060 O e Call Waiting off 060 O The input is concluded with a positive acknowledgement tone or an error tone Where ISDN terminals are connected this feature is managed by the terminal itself With regard to programming this feature in the terminal please consult the user manual for your ISDN telephone Requirements No special authorisation is required to activate this feature Caller Line Identification Restriction A distinction is made between two types of caller line identification restriction e Restriction for outgoing calls CLIR Your own telephone number is not transmitted to the destination subscriber dur ing ou
17. model system there are no B channels available for establishing a further external connection You cannot make any further external calls and cannot be called by external subscribers As an alternative you should opt for call forwarding at the exchange as all external lines will then be available To activate the individual types of Call Deviation the following key combinations must be entered All Call Deviations off Call Deviation permanently off Call Deviation permanently on with destination number Call Deviation permanently on Specify Call Deviation mode Call Deviation permanent day and night Call Deviation permanent day Call Deviation permanent night Call Deviation when no answer off Call Deviation when no answer on with destination number Call Deviation when no answer on Specify Call Deviation mode Call Deviation when no answer day and night Call Deviation when no answer day Call Deviation when no answer night Call Deviation when busy off Call Deviation when busy on with destination number Call Deviation when busy on 24 060 0000 0000 Destination 00000 0000 0000 0000 0000 0000 Destination 00000 0000 0000 0000 0000 00060 Destination 00000 Features Specify Call Deviation mode e Call Deviation when busy day and night 0000 e Call Deviation when busy day 0000 e Call Deviation when busy night 0000 When entering an external destination number the exchange connect
18. of possible malfunctions A number of possible errors and suggestions for remedying these are described in the following An analogue terminal cannot be called e Lift the receiver of the terminal If you hear a special dial tone the Call deviation or Silent telephone feature is activated Deactivate this feature and check again Analogue terminal with no dial tone e The terminal is probably faulty Pull out the plug of the terminal and plug it into a functioning extension If it does not function on this terminal either contact your dealer to change the device If the terminal functions on the new connection either the analogue connection is faulty or there is a problem with the wiring Please contact the company that in stalled the Telephone System An ISDN terminal cannot be called e Lift the receiver of the terminal If you hear a special dial tone the Call deviation or Silent telephone feature is activated Deactivate this feature and check again e Check whether you have programmed an MSN in the terminal Consult the user manual for your ISDN terminal with regard to requesting and programming an MSN ISDN terminal cannot conduct external calls e If no external calls are possible although the relevant authorisations have been assigned and the exchange dial tone can be heard after dialling O but the call is aborted after dialling the next digit this normally indicates an incorrectly pro gramm
19. show the operating status of the individual subscriber in terfaces The individual LEDs have the following significance the LEDs are num bered from top to bottom starting with LED1 e LED1 Displays operation of So1 e LED2 Displays operation of So2 e LED3 So 1 1 B channel flashing Call status on occupied e LED4 So 1 2 B channel flashing Call status on occupied e LEDS5 So 2 1 B channel flashing Call status on occupied e LED6 So 2 2 B channel flashing Call status on occupied e LED7 a b 1 flashing Call status on occupied e LED8 a b 2 flashing Call status on occupied e LED9 a b3 flashing Call status on occupied e LED10 a b4 flashing Call status on occupied Description of the LED function on a tiptel 280 So module e LED1 Displays operation of So 1 e LED2 Displays operation of So 2 e LED3 So 1 1 B channel flashing Call status on occupied e LED4 So 2 2 B channel flashing Call status on occupied e LEDS5 So 3 1 B channel flashing Call status on occupied e LEDG6 So 4 2 B channel flashing Call status on occupied 107 Support for malfunctions Description of the LEDs on a tiptel 4ab analogue module e LED1 Voltage monitoring feed and call voltage e LED2 No function e LED3 a b 1 flashing Call status on occupied e LED4 a b 2 flashing Call status on occupied e LEDS5 a b 3 flashing Call status on occupied e LED6 a b4 flashing Call status on occupied Description
20. subscriber to an external loca tion it is possible that no charge information will be displayed This signi fies a problem with the terminal used gt Automatic Call Backs are deleted automatically after 30minutes Requirements Hold authorisation must be assigned for the subscriber In the case of external Call Backs the feature must also be provided and activated by your own network operator and the called subscriber s network operator Call Data Logging The Telephone System has convenient features for logging call data The following call types can be documented e outgoing external connections default setting e outgoing external connection attempts default setting deactivated e incoming external connections default setting deactivated e incoming external connection attempts default setting deactivated 22 Features The following call data can be documented e Date and time of the call or call attempt e Call type e Call duration in hours minutes and seconds 0 for attempts e Number of the network operator e Call number destination number or caller s subscriber number e Extension e Cost centre Not all data are provided with values for every connection type The charge data must be evaluated with the PC software supplied Requirements The exchange must transmit the call costs Call Deflection see Call Forwarding Call Deviation Call Deviation is executed within the Telephone Syst
21. the NTBA and plug the NTBA mains plug into a functioning electric socket Take an ISDN terminal and plug it into the NTBA If you hear a control tone in the receiver of your ISDN terminal the point to multipoint connec tion is functioning properly and the fault can only be in the System or the wiring from the NTBA to the System Check the So interfaces of your Telephone System as instructed below If the So interfaces are functioning properly it is highly likely that there is a problem with the wiring Please contact the company that installed your Telephone System Checking the Telephone System s So interfaces To check whether your Telephone System s So interface is functioning properly you can connect the internal and external So connections with each other If you then dial a O from the analogue terminal the LEDs for analogue connection 10 one LED on the external So connection and one LED on the internal So connec tion should illuminate If you now dial 11 the connection will be established with the subscriber If this test cannot be performed successfully there is a malfunc tion in the System Please contact your specialist dealer or the Tiptel hotline Please clarify any further questions with your specialist dealer who can possibly also carry out a remote service The TIPTEL AG Service Centre offers you comprehensive support 109 Technical data ISDN connection 2 So connections Where configured as an ext
22. time 2 lower limit OOOO uuuu Enter flash time 2 upper limit OOOO o000 The flash times for the analogue connections are specified with the following codes The lower uuuu and upper 0000 limit values for recognition are entered in msec with leading zeroes 1 corresponds to 10 sec 2 to 20 sec and 3 to 30 sec The following times can be adapted by the user according to his her own require ments entries 1 2 and 3 correspond to 10 20 and 30 seconds Delay time external call group 000 0 009 CFNR internal time setting 00O 0 009 Boss secretary time setting OOO 0 009 Timer for Baby call in seconds between 1 9 sec Baby call time setting 0000 The following two entries should only be changed by specialist staff Setting of timer T302 for point to point connection on So between 04 15 sec T302 000 00 Setting of timer T302 for point to point connection on Sam between 04 15 sec T302 000 00 Charge metering The following functions are available for charge metering and the associated fea tures c amp The charging pulse can be activated or deactivated individually for the analogue terminals Charging pulse on off 000 00 O 2 block Extension number 3 block 0 off 1 on 95 Settings via telephone The above entry activates the charging pulse for subscriber 11 Set charge factor 000 O 2 block Factor 0 1 1000 1 1 100 2 1 10 3 1 4 10 5 100 6 1000 Set charge amount 00O O00OG The example entri
23. to the telephone The year is not transmitted This has to be programmed in the telephone by the user For programming please consult the user manual for your telephone CCBS Completion of Call to Busy Subscriber see Call Back automatic CFU CFNR CFB see Call Deviation 27 Features Charging Pulse A charging pulse can be generated in the Telephone System for each of the ana logue extensions The charging pulse can be set globally at 16kHz default setting or 12 kHz for the Telephone System Requirements The charging units can only be displayed if e the analogue telephone accommodates the feature e g the tiptel 172 telephone e the charging pulse has been activated e the charge factor has been set in the analogue terminal e and the charge factor has been set in the Telephone System City Area Prefix List A list of prefix numbers also accessible at the local rate can be provided in the Tele phone System Requirements The prefixes included in this list are permitted for the subscriber where he she has been assigned Extended City Area authorisation CLIP see Calling Line Identification Presentation CLIR see Caller Line Identification Restriction COLP see Calling Line Identification Presentation see Caller Line Identification Restriction 28 Features Conference When a subscriber has a call on hold and an active call he she can set up a three way conference In this case the three
24. Analog Mainboard 2 Joel 3 12 7 Analog Mainboard 3 Potter 4 137 Mainboard 4 Taylor 3 i Mainboard 1 11 6 15 502 Mainboard T 12 7 20 7 501 Slot 2 8 21 7 501 Slot 2 9 22 7 S02 Slot 2 10 23 02 Slot 2 11 16 Analog Slot 1 1 12 17 Analog Slot 1 2 13 18 Analog Slot 1 3 14 19 Analog Slot 1 4 TIPTELAG 4 When restarting the System no assignments are entered as no MSNs have been de fined either In the Type column you specify which of the two tables MSN or DDI is used for port assignment As a rule MSNs are used for point to multipoint connections and DDIs for point to point connections Unnamed tiptel 4011 XT BEES File View Language System Help DSW Ltt MSN B P Settings Phone nu Type day UserGroup day Type night UseriGroup night B User 913457 External call group Group 1 Default External call group Group 1 Default F Outgoing phone numbers 913458 ET Settings 913459 EF Call diversion ET Authorisation 1 ET Authorisation 2 Ef alb Settings HH Groups B 47 ISDN S01 Mainboard external ET General settings ET MSN ET MSN call forwarding Ese Numbers TIPTELAG 4 71 Settings via PC The Port column provides a list of the external ISDN connections In the example only the So1 on the mainboard is switched to external For test purposes three subscriber numbers were defined in the MSN field which are listed in the Index column Unn
25. B channels in the System are interconnected A maximum of four internal three way conferences are possible When the subscriber initiating the conference hangs up all the connections are ter minated If one of the two other subscribers hangs up the connection between the other two subscribers is maintained Initiation of a three way conference from an analogue terminal ensues with the fol lowing input e Initiate Conference QOO Where ISDN terminals are connected this feature can be activated by the terminal via hotkeys Please consult your ISDN telephone user manual for details on how to activate this feature c Inthe case of two external subscribers a conference can be conducted in the exchange if they are both switched via the same So connection It should be noted in this regard that additional charges can be levied by the network op erator for a three way conference in the exchange Requirements The subscriber has been assigned the Hold internal allowed and or Hold in exchange allowed authorisation Cost Centres There are 4 cost centres available for each extension The cost centres of one line are not linked to the cost centres of other phones Further information can be found by referring to the Charge Metering feature Charges can only be assigned to the cost centre with a Targeted Exchange Connec tion specifying such cost centre CW Call waiting see Call Waiting 29 Features Day Night Switch
26. Group night H 8 User External call group Group 1 Default External call group Group 1 Default H Groups 3 a 6 47 ISDN 01 Mainboard external ET General settings er Gl ET DDI call forwarding ease Numbers A maximum of 60 DDIs can be entered for which the index 01 to 60 is fixed Unnamed tiptel 4011 XT File View Language System Help HY Settings User Group day Type night UserGroup night i User External call group Group 1 Default External call group Group 1 Default Groups User 12 MB afb 3 Potter User 12 MB alb 3 Potter F ISDN 01 Mainboard external ET General settings oo ff DDI call forwarding Wise Numbers The index is not identical to the DDI or the internal call number In the example DDI 40 has been assigned to subscriber 12 for day and night 81 Settings via telephone Settings via telephone Only configuration authorisation is required for access Further programming tele phone authorisationsare not necessary In the default state subscribers 10 a b ter minal and 14 ISDN terminal with MSN14 on So2 are authorised for configuration A telephone with a display should be used in order to be able to follow the program ming process The programming level can be protected by a PIN code to prevent unauthorised manipulation of the system properties no protection is provided in the default state It should be emphasised once again at this point that configuring the Syste
27. I assignment 0 0 eects 81 Delete extension weciietsecinvinannvtaids 87 Delete team oo eeeeceeeceeteceteeeteeeees 89 Delivery SCHEGUIC sirina rder 7 Device Connection sssr 30 Setva PO iaeaea tween 73 Device type activation via PC oo 77 Direct Call rareminaanii n 31 Door Authorisation cc ceceeeceeeees 31 activation Via PC aeaniee 76 DOOF Call G O s 31 Door Intercom Call Forwarding 31 Door Opener oo eeeeeeeeeeteeeeetetee 32 E ECU apno a Oacedandiin ids 32f Emergency Call Numbers 06 32 deleting via telephone ou eee 93 entering via telephone cecce 93 Emergency NUMDETS cecce 68f Environmental compatibility 0 0 8 Exchange authorisation s e 32 activation Via PC oo 76 Exchange CONNECTION 0 0 cece 113 Exchange Switching cce 33 Explanation Of terms ccc 113 Extension Set Up see ceeeeeesteceeeeeeee 86 External Call Group sece 33 External MO pisassi im 36 Ext ernaltraiticn c co ww Gua a i 9 F fault neue MRS et 107 FOATUIES yrhen uann ened 18 Firmware Update oo eceeeeeeeeteen 34 FOUOW IMIG wis tire ti Meta tenei E 34 activation Via PC oo cece 76 setting via telephone ccecce 91 G Guaranis oi r n e 116 H NO EA EES 9 35 Hold in exchange activation via PC eccere 75 Hold internal activation via PC eccere 75 l INQUIRY CALL serai rnesa aired ies 35 Installing a tiptel 250 S expansion MOGUIE hiiia 103 Installing an a b expansion module
28. Manual for UK ISDN Telephone System tiptel 4011 XT Description Installation Set z ana on t I ptel Table of contents Table of contents Important information oo eee estes eeseeseecneeseeseesnecsneeseeeneeseeeaeesneeseesnteneeennees Delivery schedule oo eeeetcteeseeeeseeeeeeeeeaeaeaessesetseeeeteeenenees Directions for correct operation of the TelefonAnlage Connection approval oo eects eetesesteestseeeeseeteseeteeneeteneaees Environmental compatibility Function in the case of power failure Be Basi tenmS ais dade hake hain nal iva ee A LOG UCTION 2 052 cectcteenic contin nera hotter dated d n Mion nba aas Terminals aa ns sail hen Gahan es Analogue telephones ie ISDN tele PHONES eiai a aapea naera aeia aE a aAA EE akaa EEAS tiptel 84system SystemTelephones 00 eeeeeeeeeeeseeeeeseeeeeeeeeeeeeeeeeeeeeeeseeeeeseeeeeee Installing the SySteM 3 34 Asien Aa ae Re eA needy COMMISSIONING oseiro Bi eee ee ee eee ot Information on how to USE the system oo eects teteeeteeeeeeeeeteeeteneneneaeaeees Control tones and rings eieiei First calls Internal call External call iy iae Elea o E E E Inquiry call with call transfer s es eee cee ese eeeeeeseeeseeesaeseeesneesaeeseeeeeeeaneaes Features E EEE E sickened en Golo ee ee ed Ad Abbreviated Dial s s ccsii ders ciesleneeeniieds vives eit a iiaei Accept date time 0 0 0 eerie Automatic Exchange Connect
29. P connection All settings features and abbreviated numbers remain stored and are available again when the mains voltage is restored or the mains plug is re connected Introduction If you want to guarantee that your Telephone System is also available in the case of a power failure an uninterrupted power supply UPS is available as an optional extra This ensures that the System will continue to function for several hours in the case of a power failure Basic terms This section is intended for users who have installed the System themselves and now want to put it into operation If you are familiar with terms like ISDN So bus MSN and DDI and know what they mean you can skip this section These terms are used fre quently in the following sections You should acquire this basic knowledge so as to avoid programming and system errors and minimise possible hotline queries Point to point connection This type of connection is also referred to as point to point operation PP The PP connection enables a telephone system to be connected to the So base connection This connection enables you to dial through to the subscriber see DDI DDI arraio Direct Dialling In This is a two digit call number that is added to the System s subscriber number in order to reach the person required also referred to as direct dial number The DDI does not have to but can be the same as the subscriber internal number External tr
30. S interface The slot is selected via the first block The second entry determines the interface with corresponding to So 1 and corresponding to So 2 A must be entered for the third block The final input block comprises the System number for the line The entry for the System number for the So 2 interface on the mainboard would ap pear as follows OO 000000 1 block Slot number 2 block Enter 3 or 4 for So 1 or So 2 3 block Enter 00 4 block Line number max 12 digits 84 Settings via telephone Entering the DDIs for the S interface The slot is selected via the first block The second entry determines the interface with corresponding to So 1 and corresponding to So 2 The third input block determines the index of the MSN and is between O and OO The Final input block comprises a line DDI OO OO The entry for the first DDI 55 for the So 2 interface on the mainboard would appear as follows 0 O 00 66 1 block Slot number 2 block Enter 3 or 4 for So 1 or So 2 3 block Index for DDI 01 60 4 block MSN max 2 digits Assigning the MSNs to internal destinations The slot is selected via the first block The second entry determines the interface with corresponding to So 1 and corresponding to So 2 For the third block the MSN index to be assigned an internal destination must be entered The final input block comprises the extension or external group number The entry for assigning t
31. USBID TIPTELAG 74 In the Interface dialogue box you specify the port for establishing the connection to the Telephone System Here you can select under Connection settings which serial port the Telephone Sys tem is connected to You can also specify the maximum baud rate for establishing the connection e g 57600 Bit s The program automatically notes the port and baud rate last used and resets these when the program starts Should transmission errors occur or the connection is aborted you should lower the baud rate This can be caused by an excessively long cable The minimum value is 9600 Bit s As a second option connection via ISDN is provided for Here you must specify the call number of the virtual extension and what call number the PC program uses to be identified in the Telephone System Outgoing call number This number for the virtual extension is used exclusively to establish the con nection with the Telephone System If you wish to change the number of the 53 Settings via PC virtual extension you must make the change in Expert mode under the Global parameters setting You can set the virtual extension for the Telephone System in the Global parameters dialogue box The extension must also be assigned Outgoing Call Number program ming authorisation Printer settings Here you specify what configuration data are to appear on the printout e g only the groups You can look at the resu
32. ab expansion module Expansion module with 4 a b connections for analogue terminals e tiptel S2M PRI expansion module Expansion module for connection to a pri mary multiplex connection e tiptel TSM2 expansion module Expansion module for connecting a 4 core ca ble door intercom module gt The tiptel 2SO module can be used to set up further external So connections in Slot 1 and Slot 2 The tiptel 4011 XT Telephone System provides a large number of features that can be adapted to individual requirements Some of the features can be activated or deactivated via settings on the individual terminals e 1 So external for Euro ISDN point to multipoint or PP connection DSS1 11 Introduction 1 So can be switched internally externally So internal as point to multipoint connection Euro ISDN DSS1 protocol Connection of System Telephones to the internal So 4 a b connections symmetric Call number display CLIP to a b Charging pulse to a b LED function displays RS232 interface and USB interface for PC connection Windows configuration software Connection for door intercom device via the tiptel TSM2 door module Input for external Music on Hold LCR function Least Cost Router can be updated via the tiptel LCR Update Service Remote loading of Firmware so that it can be adapted to future requirements Remote configuration Security passwords for sabotage protection 5 expansion slots slots Energy saving and environmental
33. affic Meant by external traffic is a communication connec tion between an internal subscriber and an external subscriber of the network operator It can involve voice or data transmission ISDN a eneak ISDN stands for Integrated Services Digital Network Internal traffic 2 ceeeeeee Communication connection between two of the Tele phone System s subscribers Internal connections are toll free Holdre seanna Connection state where there is no voice connection Required for features such as Inquiry call MSN sinentashieannioAninenin Multiple Subscriber Number On a point to multi point connection up to 10 random subscriber num bers can be allocated for a basic line The assign ment of these MSNs to the terminals must be pro grammed in the terminals by the user Introduction Point to multipoint connection This type of connection is known as point to multi point connection It enables the parallel connection of up to eight terminals to one So bus Network termination Network connection at which the network operator s connecting cable ends and the building s installation begins also referred to as NTBA An So bus also known as ISDN bus is the series switching of up to 12 wiring boxes for ISDN terminals via a 4 core cable connected to the Telephone Sys tem The connected terminal can be configured in any manner and a maximum of 8 terminals can be connected to one bus 10 Introduction Introdu
34. ages Connect on starting and Loading xx during the loading of the data In the case of an analogue terminal only the programming tone is actuated After start ing the update the receiver can be replaced On completion of the update the sys tem is reset and the terminal initiating the update receives an automatic call back from the system to notify the user of the successful update Requirements The terminal initiating the Firmware update has been assigned pro gramming authorisation and the corresponding exchange authorisation and no ex ternal calls are conducted Follow me This function enables the setting up of immediate call forwarding from the deviation destination In this case the telephone number of the extension whose calls are to be deviated is entered in the destination subscriber s terminal To activate the Follow me feature the program code and the extension number to be deviated must be entered e Activate Follow me 6008 00 34 Features The input is concluded with a positive acknowledgement tone or an error tone De activation is carried out in the same way as for deactivating a call deviation Requirements To use this feature the Follow me internal and at least Call Devia tion to internal destinations authorisations must have been released Special re quirements apply for the Boss Secretary function There are two possibilities for incoming external calls in this regard i e the ca
35. al subscribers in the exchange This feature can only be used with ISDN telephones that support this function Please consult the user manual for your ISDN telephones in this regard ce Additional charges may be levied by your network operator for executing this function Requirement ECT is supported and activated by the network operator External Call Group An external call group is used to assign several telephones to one MSN or DDI for in coming external calls The external call group is structured at two levels i e the immediate and delayed signalling levels For the subscribers entered under immediate an incoming external call is signalled immediately If the call is not taken within a set period it is also signalled to the subscribers entered under de layed Separate settings are available for day and night operation The external call group cannot be called by internal subscribers the external call group subscribers can of course be reached at their extension numbers No modems or fax machines should be entered in an external group rather separate MSNs or DDIs should be provided for these devices Answering machines can be connected but they should be entered in a delayed group as the response time of the answering machine can be greater than the call signal duration under imme diately In this case the answering machine would not be activated The above mentioned restriction does not
36. all distribution and call deviation The following functionality is achieved e Call Deviation is set up from the boss telephone to the secretary s phone A call originally intended for the boss telephone is signalled on the secretary s phone If the call is not taken by the secretary within a certain period of time the call is then also signalled on the boss telephone e Any Call Deviation set up for the boss telephone is not affected The Call Devia tion for the boss telephone is not executed until after completion of the boss secretary function e Any active Call Deviation CFU CFNR CFB from the secretary s phone to the boss telephone is deactivated Other Call Deviations to internal destinations from the secretary s telephone remain unchanged e Any active Call Deviations CFU CFNR CFB from the secretary s telephone to external destinations are deactivated e The secretary s telephone is the only one that can call the boss telephone with due regard for the valid call waiting settings Exception the boss telephone is entered in an external call group or in a team e Each boss may be entered in this allocation only once a secretary may be en tered for more than one boss The Boss Secretary function is released or barred with the following key combina tion consisting of the code a group number 1 4 and the activate deactivate code digit 1 0 e Boss Secretary function on 060 0 O e Boss Sec
37. amed tiptel 4011 XT _ oy x File View Language System Help e a EE Outgoing phone numbers P Settings Port day Number day Kind Port night Number night E F User 01 Mainboard MSN 501 Mainboard 7 Outgoing phone numbers 501 Mainboard EN 01 Mainboard EY Settings 01 Mainboard 01 913457 PN 501 Mainboard EF Call diversion 501 Mainboard N 01 Mainboard ET Authorisation 1 801 Mainboard 03 913459 ZN 501 Mainboard ET Authorisation 2 801 Mainboard MSN 801 Mainboard ET alb Settings Groups amp gF ISDN S01 Mainboard external dse Numbers User l 2 11 7 Analog Mainboard 2 Joel z TIPTELAG 4 72 Settings You first determine the subscriber data record whose data are to be modified This can be done using the Select subscriber Combo Box Unnamed tiptel 4011 XT F Outgoing phone numbers ef Settings E Call diversion lt lt ee ET Authorisation 1 created intemal H E Authorisation 2 ET alb Settings a Groups oF ISDN 01 Mainboard external Eise Numbers m kom m a 174 73 Settings via PC Call Deviation You first determine the subscriber data record whose data are to be modified This can be done using the Select subscriber Combo Box Unnamed tiptel 4011 XT loll Eile View Language System Help aP Settings a g User F Outgoing phone numbers ET Settings Ef Call diversion ET Authorisation 1 T Activated l ET Authorisation 2 M Day T Nig
38. apply to the use of ISDN terminals as these have an additional service identifier If this service identification does not concur with the ter minal s service identifier in terms of the type of incoming call the call is then ignored by this device Where required one person operation can be activated for each external call group With this variant incoming external calls are handled as follows 33 Features e f a member of the external call group is conducting an external call an incoming external call will receive a busy signal e Ifamember of the external call group is conducting an internal call the call will be signalled to all members of the external call group Requirement One person operation is activated Firmware Update The Firmware for the Telephone System is further developed and maintained on an ongoing basis New Firmware versions are issued at irregular intervals You can download these new Firmware versions to your Telephone System from the Firm ware Update Server The Firmware update is started by entering the following key combination on an ISDN or analogue terminal that has been assigned programming authorisation this comprises the Firmware update code and the telephone number of the Update Server e Start update 000006 000000000000 When the Firmware update has been initiated via the ISDN telephone a program ming tone is actuated and the status of the data transmission notified through display mess
39. ation authorisation Configuration authorisation via telephone or ISDN PC card 600 00 O 2 block Extension number 3 block Authorisation 0 not allowed 1 allowed 87 Settings via telephone Group set up Meant by a group is one or more subscribers to whom a particular feature is as signed Three different groups can be set up via telephone e External call group External calls are signalled to the subscribers of an external group e Pick up group Subscribers of a pick up group may take over calls of another subscriber also entered in this group e Team A team is a combination of several subscribers than can be reached at one inter nal call number External call group Assign extensions to an external group OO 00 O 0000 2 block External call group number 3 block Day night switching 0 day switching 1 night switching 4 block Call phase 1 signalled in call phase 1 2 signalled in call phase 2 5 block List of extension numbers Delete extensions of an external group OO 00 0 O 2 block External call group number 3 block Day night switching 0 day switching 1 night switching 4 block Call phase 1 signalled in call phase 1 2 signalled in call phase 2 Please note that at least one subscriber must be entered in the first call phase for day and night switching If there is no entry external calls will not be sig nalled 88 Settings via telephone One person operation 60 00000
40. ction Congratulations on acquiring the tiptel 4011 XT ISDN Telephone system You have chosen a system e whose Plug and Play functionality conforms with the state of the art e whose modular design makes it expandable e which includes a remote update possibility for new software versions with new features e and has an excellent price performance ratio This ISDN Telephone System has been developed for use in small and medium sized companies Its modular design and expandability means that it can grow with your company thus safeguarding your investment The basic model has an external So interface for connecting to a point to multipoint or PP connection The second So interface has a default configuration as an internal point to multipoint connection but can also be used as an external connection The System also has 4 a b connections for the various analogue terminals This means that you can connect analogue telephones cordless phones answering machines and fax machines To expand the System five slots are provided slot 1 to slot 5 for expansion modules as well as one further slot for connecting a door intercom module e tiptel 2S0 expansion module Expansion module with two independently con figurable So ports Internal Point to multipoint connection for ISDN terminals complying with Euro ISDN DSS1 External Connection to point to multipoint or point to point connection in accordance with Euro ISDN DSS1 e tiptel 4
41. cwu vended edd ine ea ae dieieaa ees Special SCHINGS Szen aa AG re eier aienea aia Global parameters 05 Display texts Tone profiles Call signalling a b External call groups a sae Pick up Group i4 i sinh ETE EE E A REE Teams maor bynes Sistine easiness dare aii a aie is eas Door Call Groups s Boss Secretary assignment City area prefixes ee Special NUMbETS eee Emergency numbers seee ihi woh Barred NUMBDCIS ie iscccrsencarenstactendaurtareete iinerde aia SUbSCriDer liSt eave eke date ee ein ete eee SOWING S aeaa Call Deviation 0 Authorisation 1 Authorisation 2 occ a b settings oo ceeteteteteeeeeee Configuration of external S MSN assignment sisenema nial Ain ena TA E DD assignMentt tcvwk edie EE A E NAR e Settings via telephone oo cee ccc ccceccseeeseeeeeneeesseeeneeeeeeesseesneeeseesetesneesneeesnsesnees Configuration of mainboard and expansion modules uu Entering the local area prefix for the So interface oo eee eceeceseseeeseeteeeeeteeeees Entering the MSNs for the Sp interface oo ee eee eee neeeeneeeeees Entering the System number for the So interface occ eeeceseeeeeseeteeeeeeeeees Entering the DDIs for the Sy inerface n Assigning the MSNs to internal destinations 4 Table of contents Assigning the DDIs to internal destinations 0 cee eeeeeeeeeeeeeeeaees 86 Extension setup se 86 EKOUT o EIE L o hits ate
42. d in the System For the selection of groups when defining the MSN or DDI it is a big advantage to be able to identify them via a name Up to a maximum of 8 subscribers are be entered who are authorised for Day Night Switching and who are also subdivided into immediate and delayed In the example the same subscriber data records are entered in all the columns but it would be quite possible for example to designate only one subscriber for immedi ate and delayed at night As it does not make any sense to enter a subscriber in a column more than once only those subscribers not yet entered are included in the selection list in the dy namically created Combo Box One person operation can be activated for each external call group In this operating mode external callers hear a busy signal when a member of the external call group is conducting an external call When a member of the external call group is conduct ing an internal call an external call is signalled to all the members of the external call group 61 Settings via PC Please note that at least one subscriber must be entered in the first call phase for day and night switching If there is no entry external calls will not be sig nalled Pick up Group Unnamed tiptel 4011 XT Lot x Eile View Language System Help Dw Ltl Pick up groups m9 Settings Index User a g User 01 10 MB afb 1 Green a Groups 02 11 MB ath 2 Joel ET External call group 03 ET Pick up
43. e call number soz Marketing Description Marketing Telephone number of the X TIPTELAG 4 Any number of internal callers can call several subscribers at the same time When one of these telephones accepts the call the call connection is established Each team has a fixed 3 digit call number from 901 to 908 The last two digits identify the team number In addition each team can be assigned a 2 digit call number from the general stock of numbers Example It is to be possible for a team to be reached from external via an external call group and internal locations via the same 2 digit DDI or call number No teams are defined in the default setting A team is first selected using the Team collective number Combo Box A maximum of 8 teams can be defined for which the call numbers 901 to 908 are fixed The name is also stored in the System The following additional conditions apply e Upto a maximum of 8 subscribers are to be entered for each team e A telephone can only be a member of one team If a telephone is assigned to more than one team the settings beginning from Team 1 are adhered to 63 Settings via PC Door Call Groups Unnamed tiptel 4011 XT Loix Fie View Language System Help D SH Door intercom groups EP Settings Group 1 Group 2 Si a Index User day User night a p 01 10 MB alb 17 Green 13 MB afb 4 Taylor ET Exdemal call group 02 11 MB aff 2 Joel ERT Pick up groups 03 13 MB afb 4 Tayl
44. e configuration data are rewritten into the database under the same name The modification date is updated Send The configuration data are transmitted to the Telephone System Receive The configuration data are transmitted to the PC from the Tele phone System Print The configuration data are printed with the standard parameters About Displays the version number of the configuration software When you start the program for the first time you should perform a number of set tings in the software 50 Settings via PC e Select the interface you want to use for programming the tiptel 4011 XT Tele phone System You can find this setting option under configuration gt interface Select the type of transmission between the Telephone System and your PC e Activate the Automatic load on start mode After you have activated this setting the data will be read from the Telephone System every time you start the configuration program If you do not activate this setting the program will start with the default settings These setting remain permanently stored until you change them The Start menu shows the current configuration of the Telephone System if Auto matic load on start has been activated otherwise the default settings are displayed The configuration data of the system are structured as follows i Settings User H Groups ag ISDN 01 Mainboard external Hise Numbers The various items contain fu
45. ed MSN in the terminal Check whether the correct extension number is programmed as the first MSN Consult the user manual for your ISDN terminal 108 Support for malfunctions No incoming external calls possible Approach the Telephone System with a mobile telephone e g D1 D2 or E Plus and dial the System s telephone number When you hear the dial tone on your mobile phone the status LED for the external So connection of your Telephone System should flash If the status LED for the external So connection illuminates the external call has reached the System Check with the PC whether you have entered subscribers in the external call group If the status LED for the external So connection only illuminates briefly once you have probably forgotten to enter the MSN If the status LED for the external So connection illuminates check whether sub scribers are entered in the External call group immediate see External call group set up If this is not the case enter subscribers in that group If an announcement is heard to the effect that the subscriber s line is temporarily unavailable check the connecting cable between the System and NTBA and re place it if necessary If this does not solve the problem check whether your point to multipoint connection is functioning properly according to the following in structions If the Telephone System is connected to a point to multipoint connection remove the System plug from
46. ed are listed In addition one of the relevant plug in card So buses must be configured to internal Under Offset one of the four a b ports must be selected on the analogue cards or the mainboard The staff member can then be entered in the Name field The name represents only additional information and is not coupled with any links to other data structures The list contains the first six subscriber data records as standard these being two ports on the internal So 2 and the four analogue ports of the mainboard They are as signed the internal subscriber numbers from 10 to 15 In the example So connections on a dyadic card in slot 2 are also assigned to further subscribers You first determine the subscriber data record whose data are to be modified This can be done using the Select subscriber Combo Box 70 Settings via PC Unnamed tiptel 4011 XT Biel Ea File View Language System Help Dae e tll Outgoing phone numbers Settings Port day Number day i Port night Number night User 801 Mainboard 301 Mainboard Outgoing phone numbers 01 Mainboard 01 Mainboard Ef Settings 501 Mainboard 501 Mainboard ET Call diversion 801 Mainboard 801 Mainboard ET Authorisation 1 501 Mainboard 01 Mainboard ET Authorisation 2 01 Mainboard 01 Mainboard ET alb Settings H Groups gF ISDN S01 Mainboard external ease Numbers User fia 19 Analog Slot 1 4 1 10 7 Analog Mainboard 1 Green 2 11 7
47. ed until after completion of the Boss Secretary function 65 Settings via PC e Any active call deviation CFU CFNR CFB from the secretary s phone to the boss telephone is deactivated Other call deviations to internal deviations from the secretary s phone remain unchanged e Any active call deviations CFU CFNR CFB from the secretary s phone to exter nal destinations are deactivated e The secretary s phone is the only one that can call the boss telephone with due regard for the Call Waiting settings Exception The boss telephone is entered in an external call group or a team For set up first select the desired subscriber in the Boss column All other subscrib ers are then listed in the Secretary column except the boss subscriber To activate the group you must click on the corresponding control field in the Group activated column Each subscriber can only be entered once in the Boss column though a subscriber can be defined as the Secretary for several subscribers City area prefixes Unnamed tiptel 4011 XT oi x File View Language System Help D SHl ttl aP Settings Area code Comment User 0202 Wuppertal Groups 0203 Duisburg F ISDN S01 Mainboard external 0205 Eds Numbers amp Exception call numbers Emergency call numbers Blocked numbers TIPTELAG 4 The City Area can be defined by 20 prefix numbers 8 digits each Subscribers with Extended City
48. ee Exchange Switching Emergency Call Numbers A list of call numbers can be made available in the Telephone System which can also be dialled where no external authorisation has been assigned Up to 5 numbers of external subscribers with 24 digits each can be entered This feature guarantees that the telephone numbers of the police fire service and other rescue services can be accessed from every extension Requirements none Exchange authorisation Individual exchange authorisation can be assigned to each terminal The following five authorisation levels are available e No exchange authorisation e Local exchange authorisation e Local exchange authorisation with extended city area e National exchange authorisation e International exchange authorisation Special numbers where available and released and emergency numbers can over ride the exchange authorisation set 32 Features When assigning such authorisation you should bear in mind that subscribers with national authorisation can also make international calls if they precede the actual di alling number with a provider prefix For this reason should include the digit se quence 010 in the barred numbers in order to effectively prevent such calls Exchange Switching ECT This ISDN feature enables you to connect to external calls in the exchange Where for example you have one active call and one call put on hold in the exchange you can connect the two extern
49. el 4011 XT Telephone System e 1 CD ROM e 1 ISDN connecting cable e 1 cable for connecting the System to a PC e 1 set of installation instructions with drilling jig e 1 packet of installation material e 1 manual Directions for correct operation of the Telephone system e The ISDN Telephone system is designed for operation on ISDN lines in accor dance with Euro ISDN Protocol DSS1 Using the System on other connections can cause malfunctions e The ISDN Telephone System has been developed and produced in accordance with the Information Technology Equipment Safety norm EN 60950 Only de vices complying with this or an equivalent directive may be connected to the ISDN Telephone System e Installation work must be carried out by a professional Installation work on the 230v mains network must be carried out by a qualified electrician VDE 0100 must be observed e Inthe case of malfunction pull out the mains plug from the socket and remove the ISDN connecting cable from the NT Introduction e The ISDN Telephone System may not be installed or operated in the following environments in damp or wet rooms bathroom shower swimming pool etc in surroundings prone to danger of explosion in locations exposed to direct sunlight at ambient temperatures below 0 C or above 40 C where exposed to strong vibrations in dusty surroundings e Lay the connecting cables carefully to avoid any danger of tripping T
50. em and can be configured indi vidually for each extension Deviation can be restricted to day and or night operation with routing possible to internal or external destinations There are three authorisation levels for setting up call deviation e No call deviation permitted e Call deviation permitted only to internal destinations e Call deviation permitted to internal and external destinations ct The following examples assume that call deviation has been set up on one s own phone in all cases Call Deviation immediate CFU With this setting incoming calls are immediately routed to the deviation destination The call is not signalled on your own terminal Programming Call Deviation imme diate is recommended for business trips holidays etc Call Deviation when busy CFB This feature diverts incoming calls to another terminal when your own terminal is busy 23 Features Call Deviation when no answer CFNR With this call deviation variant the call is first signalled on your own terminal for a certain period of time If the call is not taken during this time it is diverted to the de viation destination lt Call Deviation set up is signalled on the terminal by a special dial tone when the receiver is lifted Outgoing calls are possible from the terminal without any re striction ce When an incoming external call is deviated to an external subscriber 2 B chan nels are occupied This means that on a basic
51. ernal Hise Numbers TIPTELAG 4 Please note No check is carried out here as to whether subscribers are also defined in the group 79 Settings via PC if Subscriber type is set in the column a list of defined subscribers is displayed for selection Unnamed tiptel 4011 XT ol x File View Language System Help Do 22 Settings User H Groups 6 47 ISDN 01 Mainboard external Ef General settings ET MSN ET MSN call forwarding ISDN 02 Slot 2 external ise Numbers Unnamed tiptel 4011 XT File View Language System Help Phone number TIPTELAG 4 Biel E3 D a 2 2 e Settings User Groups ISDN S01 Mainboard external ET General settings ET MSN E MSN call forwarding F ISDN 802 Slot 2 external feds Numbers Phone number Type day User Group day Type night User Group night External call group Group 1 Default External call group Group 1 Default 912347 User 11 MB afb 2 Joel User 11 MB afb 2 Joel 12 MB afb 3 Potter 13 MB alb 4 Taylor 14 MB SO2 T I1 15 MB S02 T I2 TIPTELAG 4 80 Settings via PC DDI assignment The DDIs are set in the same manner No DDI is entered in the default state which means that all calls for all DDIs are signalled to external call group 1 Unnamed tiptel 4011 XT lolx Fie View Language System Help Ose e et oe SaaS Sa Settings Index DDI Type day User Group day Type night Usern
52. ernal connection So basic connection EURO ISDN Where configured as an internal connection Operating mode Supply Analogue connections Supply voltage Supply current Call voltage Frequency of control tones Charging pulse Max connection length 0 6 mm Dialling process analogue Mains supply Mains voltage Power consumption max Expansion options Slot 1 5 Additional slot Interfaces Serial interface RS232 USB interface Audio input Input voltage Connection Dimensions L xB xH measurements in mm Weight Housing material Length of mains power cable Length of So connecting cable Length of RS232 connecting cable Temperature range Operation Storage temperature Technical data Protocol DSS1 Point to multipoint or point to point connection Protocol DSS1 Point to multipoint connection 40 v 5 15 max 2w 40 v 26 mA 10 52 v 10 50 Hz 440 Hz 16 kHz or 12 kHz 450 m PD or MFD 230 v 6 10 50 Hz 50 VA So S2M PRI 4a b module Door intercom station 9600 57600 baud automatic setting USB rev 1 1 max 12Mb sec gt 30 kU max 1 2Vett 3 5mm jack plug 335 x 335 x 100 mm 2 3 kg ABS fire protection category HB 2 5m 3m 3m 0 C to 40 C 20 C to 70 C Annex Annex Mainboard controls Located on the mainboard are several jumpers key switches etc which must be configured for local use for the System to function properly This work should on
53. es set out above must be used for an amount of 0 06 unit Please note that this value per charge unit must also be programmed in your ana logue terminals Cost centres The charges incurred for external calls can be assigned to 4 cost centres These cost centres separate for day and night can either be permanently assigned to a sub scriber or specified individually for targeted exchange connection Cost centre set up day 600 00 O Cost centre set up night 600 00 2 block Extension number 3 block Enter cost centre number 1 4 In the above example subscriber 11 is assigned cost centre 2 for day switching and cost centre 3 for night switching Call cost memory A maximum of 2000 charge data records can be stored in the call charge memory If the charge data are not retrieved in the interim the oldest data records will be over written in chronological order once this limit is exceeded The current number of ex isting charge records can be requested using the PC configuration program You can set up an alert threshold for charge messages in the Telephone System If this alert threshold is exceeded this is signalled to up to four terminals This alert is repeated for each further 50 charge data records If an alert is to be given after 1500 charge data records the following entry must be keyed in 96 Settings via telephone Call cost memory alert threshold 660 0600 2 block Alert threshold four digits with leading
54. esence has been recognised but they have not yet been con figured Installing an a b expansion module tiptel 4ab Installing the tiptel 4ab module e You can use all the slots for tiptel 4ab expansion modules In order not to have to reconfigure the Telephone System in the case of subsequent expansions how ever you should use slots 3 to 5 e Remove the expansion module from the anti static bag Keep the anti static bag in case the module has to be sent back Do not touch any components and only hold the board at the edges 104 System expansion Insert the expansion module into the designated slot Ensure that the module is inserted straight Replace the top cover and secure it again with the two screws During installation ensure that the upper edge of the expansion module is located in the corre sponding guide of the cover No force must be applied when replacing the housing cover and securing it with the screws Wiring the tiptel 4ab module The tiptel 4ab expansion module can be connected with direct board connector plugs Two terminals are lumped together on each direct board connector plug The subscriber connections are numbered in sequence on the module from top to bottom with a b connections with the same index e g a1 and b1 forming one subscriber connection this applies only to analogue connections while in the case of ISDN connections connections a1 a2 b1 and b2 each form one sub scriber connection this techn
55. evi ated dial numbers This program manages up to 200 abbreviated dial numbers The numbers are given an index between 100 and 299 The abbreviated dial numbers can be used with the telephone via this index number 5 unnamed TelReg iol xs File Edit Datatransfer View Language Ds na e ea xel 2 2r memory dialling number CO line access telephone number information NUM Z Memory dialling number Name 1110 Access to public exchange Telephone number 0 021024280 Information TIPTEL AG Cares Changes can be made to the Telephone Book by double clicking on the relevant line After double clicking on the relevant line the above input window appears e Abbreviated dial Number of abbreviated dial entry e Name No entries can be made here Reserved for System Telephone e Exchange connection Enter exchange connection number e Telephone number Call number of the abbreviated dial subscriber e Information Here you can enter additional comments These data are not trans mitted to the Telephone System The data are accepted by clicking the OK button Clicking the Cancel button rejects the content entered in the input window 100 Charge software Charge software The call volumes can be analysed with the installed charge software and displayed in graphic form For hotel applications charge lists can be created for individual exten sions An overview of individual features is given below
56. external dse Numbers Only telephony services C Allservices m Use of Basis number of PABX T MSN by access to PABX L TIPTELAG Under Use of the MSN and DDI options can be activated simultaneously This is not an advantage in Germany as only DDIs exist for a point to point connection In con trast MSNs and DDIs can be defined in France for example 78 Settings via PC MSN assignment No MSN is entered in the default state which means that all calls are signalled for all MSNs Entered as destination for day and night is external call group 1 A maximum of 10 MSNs can be entered for which the index 01 to 10 is fixed Unnamed tiptel 4011 XT olx Fie View Language System Help Do el 2 Settings User Group day Type night UseriGroup night H a User External call group Group1 Default External call group Group 1 Default Groups J S 65 47 ISDN 01 Mainboard external Ef General settings ET MSN call forwarding F ISDN 02 Slot 2 external Bise Numbers TIPTELAG 4 The destination type can be set via a Combo Box If External call group is set a list of the external call groups is displayed in the adjacent column in this case Day Unnamed tiptel 4011 XT File View Language System Help Settings 4 User Groups F ISDN 01 Mainboard external Ef General settings ET MSN ET MSN call forwarding fF ISDN 02 Slot 2 ext
57. ezed 40 Resetting the System oe eeceseecesseeceeeeeeeeeeeeeeeseeeaeeeaeseaesseesaesaeeeeeeaeeeaeee 40 Reset abbreviated dial numbers 41 Reset telephone properties ae 41 Reset tones and Signals ou eee eeeeeees 41 Reset barred numbers and special NUMDETrS sssssssiesserssrrrrerrerrrrnrrnrrnriernerenrerees 41 Reset Call Deviation internal 41 Reset call data we ols at 41 Reset software options iis ei 41 Reset default settings ce yi 41 Room Monitorin e iaaa an e a e eae 42 Silent Telephone kente hee Ge ie nee Me 43 specialinUmbers c 4cctcehe eat ands did en ati 43 Targeted Exchange Connection ceceeeeeeeeceeeeeeeeeseeeeeeeeeesaeetaeeeaeeneeenes 44 TAM oeio apuscev nis deena icescgedvdeasuscds Ea a Eea ae epa aeaa i apan aeii aeaiaioe 44 Table of contents UUS1 and WUS8 Sieskeibeenioe cheery Gt glee levee ces alti ae aeedel EE VIP Exchange Connection eeceeccceceeeeeeeeeeeeeeeeeeeeeeeeeeeseesaeesaeseaeseaeeeeeeaas Virtual EXtenSlOn criniera etea at anae e the EE aE eerie eels etme WakeUpCall sin toanennn ena a e e a 2 AAi Settings Via PC rin an a E AER RN System requirements ny MD Software Installation 0 0 eecececsesesseseseeeeeseeeeseeeeeeeeeeseeesneaeeeeeeeeeteeeeeenseaseneseeeeeees Program Start ia iu Gite earren nai du tae EEE EAN RESES AEA TENANTE NEEE fies General Settings 0 WterfaCe ohirini Printer settings Day Night Switching X 31 table ecce oe ou Expert mode aacvndi
58. groups 04 T21 MB alb 3 Potter ET Teams 05 13 MB afb 4 Taylor ET Door intercom groups 06 147 MB 502 T 1 ET Executive secretary assignment 07 15 MB 802 T 12 m ISDN S01 Mainboard external 08 Eise Numbers og 10 Pick up group no 1 Development hd Description Development TIPTELAG 4 Pick up and pick up from the device connection is only permitted for telephones entered in the pick up group The destination connection and the pick up telephone must be members of this group A pick up group is first selected using the Pick Up Group no Combo Box A maxi mum of 16 groups can be defined for which the index from 1 to 16 is fixed The name is also stored in the System A maximum of 10 subscribers are to be entered for each Pick Up Group To avoid duplicate entries only those subscribers not yet entered are included in the selection list in the dynamically created Combo Box The following additional conditions apply e The Pick up Groups are jointly authorised for Day Night Switching e Atelephone number may be entered in more than one Pick up Group 62 Settings via PC Teams Unnamed tiptel 4011 XT olki Fie View Language System Help SHL mP Settings User m User 10 MB afb 1 Green Groups 117 MB afb 2 Joel E External call group 12 MB alb 3 Potter E Pick up groups E Teams E Door intercom groups ff Executive secretary assignment F ISDN 01 Mainboard external dst Numbers Team collectiv
59. he So2 interface to be reconfigured to external Jumper block 604 default assigned Removing this jumper block enables the So1 interface to be reconfigured to internal This option is only beneficial when using an S2M PRI card Jumpers 605 607 With these jumpers the So1 interface can be switched as an internal So bus This option is only beneficial when using an S2M PRI card For this purpose the jumpers are to be plugged as follows JP 605 plugged JP 606 JP 607 move from 3 4 default to 1 2 Jumper A602 These jumpers are used to insert the terminating resistors for the So1 interface Jumper B602 These jumpers are used to insert the terminating resistors for the So2 interface Socket BU801 An external audio source can be connected to this socket Poti P80 1 This potentiometer can be used to set the volume of the external audio source Switch SW01 This switch can be used to deactivate the mainbord status LEDs and the expansion modules Connector strip ST801 Connector strip for connecting the tiptel TSM2 door in tercom module Plug ST802 Connector plug for power supply USB interface Connecting to the PC via the USB bus Modular jack BU201 Connection possibility for RS232 cable Connector strips BU701 BU702 Connector strips for the socket connectors for the mainboard s analogue subscribers Modular jack BUA601 Connector for the S 1 interface Modular jack BUB601 Connector for the So2 interface 112
60. he connect ing cables must not be subjected to excessive pulling or bending or mechanical loading Connection approval This ISDN Telephone System has a General Connection Approval for the basic model with an external So interface This enables anyone to operate this Telephone System It is not necessary to notify your network operator When configuring the second So interface as an external So interface installing further So interface cards set up for external traffic or installing an S2m PRI interface card the System may only be connected by appropriately authorised personnel Environmental compatibility No contact with substances harmful to human health can occur during due and proper use of this System The synthetic materials used in this device consist of par tially recycled granulate Our packaging does not contain any synthetic materials Only cardboard and paper from partially recycled material is used Function in the case of power failure In the case of failure of the 230v mains network or the mains plug being pulled out the internal So bus is switched to the external So bus which means that you can con duct external calls incoming and outgoing with ISDN telephones that can be pow ered by standby current and are connected to the internal So bus of the mainboard This feature only functions on the ISDN point to multipoint connection and on the PP connection only if you use terminals that can also be operated on the P
61. he first MSN 43233 of the So 2 interface on the mainboard to extension 11 would appear as follows 00 O 00 1 block Slot number 2 block Enter 5 or 6 3 block Enter MSN index for So 1 or So 2 4 block Enter assignment type 0 no assignment or delete assignment 1 assignment to individual extension 2 assignment to external group 5 block Extension or external group number i e subscriber 11 is called when an external caller dials MSN 43233 85 Settings via telephone Assigning the DDIs to internal destinations The assignment of DDIs is similar to that for the MSNs The slot is selected via the first block The second entry determines the interface with corresponding to So 1 and corresponding to So 2 For the third block the DDI index to be assigned an internal destination must be entered The final input block comprises the extension or external group number The entry for assigning the first DDI 55 of the So 2 interface on the mainboard to extension 11 would appear as follows 00 O 00 1 block Slot number 2 block Enter 7 or 8 for So 1 or So 2 3 block Enter DDI index 4 block Enter assignment type 0 no assignment or delete assignment 1 assignment to individual extension 2 assignment to external group 5 block Extension or external group number i e subscriber 11 is called when an external caller dials the System number followed by the direct dial number DDI 55 Extension
62. he same time When one of these accepts the call the call connection is established 44 Features A maximum of 8 teams with a maximum of 8 subscribers each are possible A tele phone can only be a member of one team The teams can be called via the fixed call numbers 901 to 908 or a freely selectable two digit number which has not yet been assigned to a terminal Requirements To be able to use the Team feature subscribers must be entered in the team Three Way Conference see Conference TP see Parking UUS1 and UUS3 This feature enables messages to be transmitted to the calling or called subscriber Signalling is supported for internal external as well as internal internal connection setup attempts With UUS1 the message is sent in the call setup and call release phases and in the case of UUS3 also during an active connection This feature can only be used with ISDN telephones that support this function Please consult the user manual for your ISDN telephones in this regard Requirements For internal external connection setup attempts the feature must be activated by the network operator The terminal must support the feature VIP Exchange Connection A Standard Exchange Connection is executed after dialling a special code and a PIN valid for the VIP function The Exchange Connection is unconditionally valid for calls inside and outside the country Any barred numbers activated will be ignored Cur rent authorisati
63. ht ET a b Settings Target number a Groups M is intemal 137MB a b4 Taylor gt F ISDN 01 Mainboard external lease Numbers m Call diversion when busy M Activated MV Day T Night Target number 0234566666 I is intemal E m Call diversion after time ol Activated T Day T Night Target number is intemal o 1 10 Analog Mainboard 1 Green m Immediate call diversion TIPTELAG 4 The following call deviations can then be specified for the subscriber e Deviation immediate CFU e Deviation when busy CFB e Deviation according to time CFNR You can determine e whether the call deviation is to be activated e whether it is to be valid for day and or night switching e whether an external destination or an internal subscriber is to be used 74 Authorisation 1 Here you can activate or deactivate numerous function authorisations for the sub scriber selected Unnamed tiptel 4011 XT F Outgoing phone numbers ET Settings T Call diversion AU on 1 E Authorisation 2 E afb Settings 2 Groups m ISDN S01 Mainboard external fds Numbers TAIAT KI 14 m 75 Authorisation 2 Here you can activate or deactivate numerous function authorisations concerning particular actions for the subscriber selected Unnamed tiptel 4011 XT F Outgoing phone numbers ET Settings EF Call diversion E Authorisation 1 fecale c
64. iations available for this External access selection without specifying a cost centre is initiated by 000 O whereby the second block is an index between 1 and 6 referring to the correspond ing list element of the external accesses stipulated for this terminal External access selection with specification of a cost centre is initiated by 008 0 8 Here a third block is added containing a cost centre number between 1 and 4 External access selection with specification of the physical interface and MSN is ini tiated by the following function code This variant was implemented for test purposes so as to be able to select each of the Telephone System s externally configured So interfaces in a targeted manner 0060 O 00 The second block is an index between 0 2 the mainboard corresponds to 0 Slot 1 to 1 Slot 2 to 2 The third block is used to select the first or second interface on the selected module by entering 1 or 2 The fourth block is used to input the index to the MSN i e the MSN to be communicated to the called subscriber If you wish to use Targeted Exchange Connection more often you should pro gramme this to one of the hotkeys on your terminal Requirements The All Exchange Connection Stimuli Permitted authorisation must be activated Exchange authorisation for the dialling to be executed must also have been assigned Team This feature enables any internal subscriber to call several subscribers at t
65. in the Abbreviated Dial list and wish to call the subscriber with the direct dial extension 15 in the company you can key in the digit sequence O00 Q6 An Abbreviated Dial subscriber number can also be entered with various other features e g Direct Call Call Deviation etc Requirements Authorisation must be assigned for the use of the Abbreviated Dial Book and the terminal must have the necessary exchange authorisation 18 Features Accept date time The Telephone System has a battery buffered clock module The system time can be set via the telephone PC or where the network operator supplies the date and time on the external connection in the DSS1 CONNECT message The date time informa tion is used for creating call information data records Requirements To transmit date and time the feature must be activated by the net work operator Automatic Exchange Connection When the receiver is lifted the system automatically connects with the exchange i e the system dials the O for you without you noticing If an outside line is free you will immediately hear the exchange dial tone If all the external connections assigned to the extension are busy the phone will receive the internal busy signal Automatic Ex change Connection is executed only for establishing an initial connection For each further connection set up such as an inquiry you will first hear the internal dial tone If a further external connection is to be e
66. ing The Day Night Switching function enables the assignment of particular features de pending on the time or the day of the week For example the system can divert in coming calls to your home at the weekend when you are not in your office or restrict exchange authorisation outside of office hours Day Night Switching can be initiated in two ways e Automatically for the entire system e Manually either for the entire system or only one subscriber The Day Night Switching feature is activated and deactivated with the following key sequences e Day Night Switching for extension day 0000 e Day Night Switching for extension night 0000 e Day Night Switching for System day 60000 e Day Night Switching for System night 60000 The input is concluded by a positive acknowledgement tone or an error tone The following authorisations are affected by Day Night Switching exchange authorisation external call groups door call groups outgoing subscriber numbers cost centres call deviations door authorisation MSN and DDI assignment for external calls te The programming of times and days of the week for automatic Day Night switching can only be carried out on a PC Requirements Automatic switching is executed by the system itself based on the specified times and days of the week The Automatic Day Night Switching authori sation must be activated Device Connection This subscriber line operating mode is intended f
67. ing a Requirements The Hold authorisation must be assigned for the subscriber 35 Features Keypad The Keypad feature enables additional services to be activated in the exchange via the keypad The services that can be set up via Keypad depend on your network op erator If you would like to use Keypad functions please contact your network op erator Manual Exchange Connection After lifting the receiver and dialling the exchange call digit the subscriber is con nected to the exchange and hears the exchange dial tone lt On dialling the exchange call digit the connection with the exchange will be ac tivated even if no exchange authorisation has been assigned This is essential in order to guarantee that emergency numbers can be dialled Dialling a further digit that does not belong to an emergency number causes the connection to be terminated Requirements Automatic Exchange Connection must not be activated Exchange authorisation for the dialling to be executed must also have been assigned MCID see Call Tracing MOH Music on Hold When an external caller is put on hold in the Telephone System music or announce ments can be played to them Internal MOH The volume of the internal MOH is permanently set Music on Hold is not activated for internal calls It is only played to an external caller when this caller is put on hold in the System No artist royalty fees have to be paid in relation to internal Mu
68. ing the tiptel 4ab module ee Wiring the tiptel 4ab module Concluding work seee Support for malfunctions oo cece ccc eeceeeceseeeseeeeseeeeeeesneeseneeseeeeseesseeeseeeenees Status LEDs Description of possible malfunctions Technical data a aaa 110 Table of contents ANNE oreraa AEE E EO AA areal E EA EATERS 111 Mainboard Ko elalito AN EAEE EE EA EAT 111 Explanation Of tr 0 ceceeeeseseseeeeseneeeeeseeseeeseenseeneeeasasesseeseteneeeeeeeneneasatees 113 Programming form seee ae sa 115 SCIVICE ike iw oy oh 116 Guarantee on ae 116 Cleaning u eseeeeeestetesteteeeeteteeeeeeeees a8 si 117 Conformity declaration nh Aa 117 CE SyYMbOl ase nc ee ead A E EE 118 Shiteen dy doin al ta ahaha aii ab aan ane Ae ee aos 119 Introduction Important information We reserve the right to make changes to the User Manual or the hardware described at any time and without prior notice The current version of the User Manual is also be available as a pdf file on the Internet at www tiptel de The texts and illustrations contained in this User Manual have been compiled with the utmost care though er rors cannot be ruled out completely The publisher shall not be held liable for any in correct information or consequences arising from the same 2001 TIPTEL AG Ratingen All rights reserved Delivery schedule Please check that you have received everything before starting installation The de livery schedule consists of e 1 tipt
69. ion Baby Call l es Barred Numbers ceee Boss Secretary Function Broker G ll Tars ani e Eians Call Back when Busy CCBS nsciis Call Data Logging sssseeseeseeeeeeieeitsieeisrisrrnrerrerreeees Call Deflection ec eeeeeeseeteeteeeeeceeaeeeseeeaeeeeeteeeeneetaees Call Deviation oo cece eceeeeeereeeeeeeeeeneeeneeeeeeeaeeeeeeneeeaees Call Forwarding cceeceeceeeeeeeeeeeeeeeeeeeeeeeseeeneeeneeeaees Call Tracing Call Waiting Caller Line Identification Restriction 0 0 0 CCBS Completion of Call to Busy Subscriber CFU GENR CEB ict acest ie alread iene Changing PUlSe iseia eet ei a eee aati alvin chet ole Table of contents City Area Prefix Uistin eaea raean p a eea aiana 28 CLIP ieee Banat reia a a Ea Ee EEE STE NR a eh 28 CHR enemi a R e aa aE E R RA a 28 COLP a a E A E E A AAO 28 CORR N E E E A S A A E E E E 28 COnNIgronNC Emoni aa a a e a ahd Sas a see Gee A a 29 Cost Centres orri one i n e A RAA E oe ees ae 29 GW Call Waiting scccsececies ous ceed eoceasa patie aeteee cd eteaezedeehea eaeddee tugs eee 29 Day Night Switching 0 ceeeeeeeseeeeeeeeeeeeeeeeeeeseeeaeeeeeseaeseeeseeeseeeseeeeeeeaeen 30 Device COMNECTION 0 cc eeeeeeeseeesceteeeeeeeaeeeaeeeaeteaeeeaeeaeesneesaeetaeetaeetaeteaeeeaeeed 30 DirectiGalll sirien is ea lative ehh ei eet ead 31 Door Authorisation aes deron dete ie ete cin ibaa 31 Door Call Group ssnin ee a 31 Door Intercom Call Forwardi
70. ion digit as standard must also be entered The input is concluded with a positive acknowledgement tone or an error tone ce Many ISDN terminals provide their own more convenient menus for program ming this feature Please consult the user manual for your terminals in this re gard Requirements To be able to use the Call Deviation feature an authorisation level the type of call deviation a destination number and an entry for day night switching must be programmed for the terminal Call Forwarding see Call Deviation Call Tracing The Call Tracing feature MCID serves to identify malicious callers The caller s number is stored in the operator s network and notified on request Call Tracing is possible during a connection and 20 seconds thereafter An application must be made to the network operator to set up this feature Charges are levied for the use of this feature In the case of connected ISDN terminals this feature is managed by the terminal it self With regard to programming this feature in the terminal please consult the user manual for your ISDN telephone When using analogue terminals this feature is activated with the following key com bination e Trace subscriber 008 e or 6O replace receiver Requirements The feature must be activated by the network operator 25 Features Call Waiting If a subscriber s line is busy or a connection is already being established for the ex tension number
71. ique is also known as a four wire circuit The two terminal connectors can be connected to the direct board connector plug in any order The direct board connector plugs are coded i e inadvertent swapping with the direct board connector plugs of other expansion modules such as the tiptel 2SO is not possible The optional assignment of subscriber numbers to the connections on the ex pansion modules means that it is normally no longer necessary to change the wiring Assignment changes can be performed easily using the software To ease tension the cable should be secured to the plastic clips in the wiring compartment using a cable fastener 105 System expansion Concluding work After installing a new expansion module you should include the new compo nent in the labelling on the lid of the unit e g by adding 4ab so as to know which module is fitted in which slot when the unit is closed After completing all the work you can re connect the System and the other devices to the 230v mains network The two upper LEDs of the newly installed module flash This means that their presence has been recognised but they have not yet been con figured 106 Support for malfunctions Support for malfunctions Status LEDs If you suspect that a malfunction or fault has occurred in the Telephone System the status LEDs on the Telephone System can provide initial indications of the possible cause The row of LEDs on the left
72. ker Call tenanan 21 113 Cc Call Back when Busy CCBS 0 22 Call Data Logging dr nese 22 Call Deflection s is 23 Call Deviation oo eee 23 74 immediate 0 eee eeeeteeeeees 23 When DUSY oo eeceetecteeteetteeteeteenees 23 When NO ANSWEL n se 24 Call Forwarding oseere 25 Call AGING Suk Senin cee n e k 25 Call WANG nts uie nanie 26 activation Via PC generaran 75 Caller Line Identification Restriction 26 Calling Line Identification Presentation 27 Calling Line Identification Presentation analogue activation Via PC geesten 77 COBS AEE EE ESAE EE 27 CFB dae a a e tihevdenans 23 27 CENA r eeu an rot etete 24 27 CRU n tial a 23 27 Charge Evaluator cceeeeeeeeeeees 48 119 Charging Pulse 28 activation Via PC saeia 77 setting via telephone eee 95 City Area Prefix deleting via telephone n c 93 entering via telephone n c 93 City Area Prefix List cece 28 GIGANING vs enosti 117 GLEIP E E EAA 27f activation via PC sescca 77 CLIP type activation via PC oo 77 e S EE AE PES I seucsruas sie 26 28 COLP nni a a 27f GOLA Rhee e ak aa 26 28 Conference n e 29 Configuration Program sse 48 Connection approval l 8 COSECENIICS oricine ia 29 nter via POrasrrrenians suraia 73 CW preasant reon e E 29 D Day Night Switching ec 30 Day Night Switching Extension activation Via PG Aahir 75 Day Night Switching System activation via PC oo 75 LDN ees a a a eee as 9 DD
73. lacing the receiver When entering an external destination number the exchange connection digit as standard must also be entered To deactivate the feature the following entry must be input within two seconds of lifting the receiver if no entry is carried out the Baby Call will be executed and the receiver then replaced e Baby Call off 0 and replace the receiver Requirements When entering an external destination number it must be ensured that the extension has been assigned the necessary exchange authorisation Barred Numbers Two lists of subscriber numbers are kept in the System for which dial control can be executed If the number dialled concurs with a barred telephone number the con nection is automatically aborted This does not apply to emergency or special num bers which have higher priority To configure the lists of barred numbers please go to the Settings via PC or Settings via Telephone chapter Requirement To activate this feature e the barred numbers must be entered in the list e the barred numbers control must be activated When assigning the barred numbers it should be borne in mind that subscribers can dial these barred numbers if they precede the actual number with a provider prefix For this reason you should include the digit sequence 010 in the barred number to effectively prevent such calls 20 Features Boss Secretary Function This feature is a special form of c
74. ll can be put on hold at the exchange or in your Telephone System depending on the set ting One of the differences is that when a call is put on hold in the exchange the external caller hears the music on hold provided by the network operator while a call put on hold in the Telephone System is played the internal or your external music on hold e g supplemented by current information c Applies only where call costs are transmitted by the exchange Where an out going external call is put on hold the call costs do not continue to be metered on the charge indicator of an analogue telephone The display does not concur with the actual charge amount The call cost logging feature in the system does however continue to meter the charges incurred Requirements The subscriber has been assigned the Hold internal allowed and or Hold in exchange allowed authorisation Inquiry call This feature enables you to interrupt an internal or external call to conduct an inquiry During the time needed for the inquiry music is played to the external subscriber while an internal subscriber simply hears nothing When you have finished your in quiry call you can then resume your first call Initiation of an Inquiry depends on the type of terminal used e With ISDN terminals by activating the key or via a menu provided and use of hotkeys e With MFD analogue terminals by activating the key e With analogue PD terminals by diall
75. lt by clicking on the Page view button Day Night Switching Unnamed tiptel 4011 XT JO x File View Language System Help Dae 2 2 2 A Settings ET General settings oF Interface QB DateTime g Dayinigth setting User 5 Groups 3 455 Weekday Time night gt day gt activated Mon 08 00 17 00 Tue 08 00 17 00 wed 08 00 17 00 Thu 08 00 17 00 Fri 08 00 17 00 Sat 08 00 17 00 Sun 08 00 17 00 F ISDN S01 Mainboard external ise Numbers 2 2 r Settings I Day Night switch activated TIPTELAG 74 The Telephone System can be switched manually or automatically from day to night activation and vice versa The same parameters are used in both cases All settings and authorisations for the Telephone System and all the extensions are switched over After switching over all extensions will be in the same day night mode regardless of what individual day night setting was previously active Switch over is carried out via a weekly program i e a day night and a night gt day switching procedure is available for each day of the week Each switching procedure can be activated individually 54 Settings via PC Day Night Switching can also be generally activated deactivated X 31 table Unnamed tiptel 4011 XT File View Language System Help HY Settings Transfer extemal intemal Transfer intemal extemal H User 3 Groups ISDN S01 Mainboard external des Numbers B A
76. ly be carried out by appropriately trained personnel The following diagram shows the lo cation of the components to be configured CA slot 1 slot 2 slot 3 slot 4 slot 5 power Fal function Fa B1 ext Fal B2 ext Fa 3 3 B1 int Faj g E _ coll B2int sp 606 s Ss E a Ele E 7 l LI LILIOn wn a BE E ma E e alb 12 lo a Z QYpP 101 E alb 13 F S SUSRGRSES z aaam i f ne gt slot for door f f i intercom adapter a i tiptel TSM2 ie ee ie See art ene exr oP 15 7 W o o e e a e a OE r eet Gh Pe E ma m n o e o L Jp 604 nii om y INT bass a d JP B602 5 gt Bu 201 Bu 701 Bu 702 a Ea eo Bu 801 Bu 202 A H SS a ISDN ISDN RS 232 connection connection USB 10 11 12 13 internal external external alb connections alb connections 02 earth audio input 3 mm socket volume control for audio input switch SW 101 111 Annex Jumper 101 Only for service purposes not to be used Jumper 102 This jumper is needed to reset the System to its original state See Reset to default state Jumpers 301 304 Not to be used only for test purposes Jumper block 601 Plugging in this jumper connects internal So2 interface to the external So1 interface in the case of voltage failure Jumper block 603 default not assigned Plugging this jumper block enables t
77. ly friendly through low standby power consumption Large connection compartment Terminals Analogue telephones ISDN telephones tiptel System Telephones answering ma chines fax machines and PCs with an ISDN interface card can be connected to the tiptel 4011 XT Telephone System The range of operation and use of features depend on the terminal used Please also observe the user manuals for the terminals ct Only licensed terminals may be connected to the Telephone System Analogue telephones Analogue telephones can be subdivided according to the dialling method PD telephones PD pulse dial Older telephone models with which all the Telephone System s features not requiring the key or the key can be used 12 Introduction e MFD telephone MFD multi frequency dialling Telephones that transmit the dialling information via tone sequences Besides the keys 1 9 0 the and keys are also available e Telephones with Clip function Telephones that can display the callers number PD terminals enable only restricted features initiated by first dialling 1 which is interpreted internally as a flash These features are the initiation of an inquiry to an internal or external sub scriber and the resumption of an inquiry It is not possible to execute other fea tures mediated or triggered by MFD terminals If PD telephones are used the call numbers 10 19 may not be assigned The earth key on older PD
78. m Telephones receive the information on the call type in the additional Call type parameter and the Internal External parameter 58 Settings via PC Tone profiles Unnamed tiptel 4011 XT BEES File View Language System Help Ose oe oe aS eee eee P Settings Tone ON ms OFF ms ON ms OFF ms ON ms OFF ms ON ms OFF ms Endless User Dialling tone 300 1200 660 1200 660 Groups Engaged signal 250 250 250 250 250 F ISDN S01 Mainboard external Internal ringing tone 600 600 3000 600 3000 feds Numbers Call waiting internal call 300 S E System settings Call waiting external call 1000 1000 3500 1000 3600 Security features Call waiting door 300 300 300 Settings covered by PIN Special dial tone 200 200 100 200 660 Special settings Error acknowledgement 100 100 100 100 100 Global parameter Acknowledgement signal 2000 ET Display text Programming tone 200 200 100 200 100 lt 4 Tone profile Wake up tone 1000 100 500 100 500 Call signalising a b Bimiulated CO tone il X X31 Table TIPTELAG 4 The ringing and control tones are normally in the form of endless loops with 4 level tone sequences One level comprises switching tone ON and tone OFF The tone frequency is 440Hz In addition to the endless tone sequences there are also tones that are only acti vated for a set time The Endless column is not marked here If you click on the name in the Tone column you can hear the tone sequence via yo
79. m via telephone can only be regarded as an emergency expedient The likeli hood of input errors occurring unnoticed thus triggering unwanted functions there is no possibility to output the changes made is simply too great The System cannot be programmed using PD terminals The general configuration sequence is as follows e Key in code for configuration access 000000 e Inthe case of active password protection enter the PIN skip this point if password protection is not activated e g 0000 e Conclude programming initialisation ci e f programming is possible the programming tone will be heard or in the case of no authorisation or incorrect PIN a negative acknowledgement tone e Key in the programming code e g 00000 e Conclude programming sequence oO e Key in the next programming code and conclude the programming sequence e The programming mode is completed when the receiver is replaced or no input ensues for a period of 30 seconds If you programme the system via telephone it is advisable to prepare a list of the de sired features and settings and the associated programming codes for your own re cords of the settings carried out before entering the configuration data In the annex you will find a pre printed programming form You should copy this enter your con figuration data on it and then file it with your records When programming via telephone there is no possibility of making corrections Should you key in a
80. mbH Tiptel AG Service Service Service Halskestrasse 1 Tenschertstrasse 8 Bahnstrasse 46 40880 Ratingen 1230 Vienna 8105 Regensdorf In guarantee cases the equipment will be returned at TIPTEL AG s expense Cleaning Use only a soft moist cloth or an anti static cloth to clean the housing surface Avoid using dry or wet cloths Do not use solvents detergents or abrasive agents Conformity declaration TIPTEL AG herewith declares that the equipment complies with all the fundamental requirements of European Directive 1999 5 EC Further details concerning the conformity declaration are available at the following Internet address http www tiptel de 117 Annex CE symbol This equipment complies with the requirement of the following EU Directive Directive concerning radio equipment and telecommunication terminal equipment and the re ciprocal recognition of their conformity Conformity with the above mentioned direc tive is confirmed by the CE symbol affixed to the equipment 118 Index Index A Abbreviated Dial 18 activation Via PC reee i 75 Accept date time 19 Automatic Exchange Connection 19 Set Via PC ras aeto V aeons 73 B Baby Gallerie enotna eana 19 activate via PC crcr 73 Barred Numbers osc 20 69 activate Via PC ccc 73 activation via telephone ecc 94 deleting via telephone eee 93 entering via telephone cecce 93 Basic term S ienee 9 Boss Secretary Function s es 21 Bro
81. n Should any problem occur despite this or you have any questions concerning opera tion of the system please contact your specialist dealer He is your contact for as sistance during the guarantee period TIPTEL AG has set up a special telephone number to provide technical support for the specialist trade so that your dealer can give you qualified assistance If your dealer cannot help you further you can also contact TIPTEL AG direct initial information is available at our Internet site referred to under the Support heading under FAQ Frequently asked questions You can also reach our experienced technical support staff by e mail fax or telephone during the times given In Germany In Austria In Switzerland www tiptel de www tiptel at www tiptel online ch support tiptel de tiptel service aon at service tiptel online ch 08 00 to 18 00 hrs 8 17 h Monday Thursday 08 00 to 17 00 hrs Monday Friday Friday until 14 hrs Monday Friday Telephone 0 18 05 84 78 35 Fax 0900 940 945 Fax 01 843 13 13 Vanity tel 0 18 05 TIPTEL Fax 01 616 7871 21 Fax 01 884 01 84 Fax 0 18 05 84 78 49 0 24 DM per minute For questions concerning the telephone line please contact your network operator Guarantee We guarantee this equipment for 12 months with the exclusion of damages com pensation cancellation of sale or any other claims Under this guarantee we will replace or repair free of charge any parts tha
82. n Protocol Operating mode of the Telephone System where the number of incoming external calls is limited The function of the external call groups is restricted Pulse dial procedure Dialling process for older ana logue terminals Abbreviation of Personal Identification Number Cer tain sensitive features can be protected by a PIN Special tone indicating to the user that he she is in the programming mode Term for an ISDN connection The So interface com prises two B asic channels and one D ata channel A connection can be set up on each of the So inter face s B channels The So interface is controlled via the D channel With ISDN incoming calls are subdivided according to different services Service identification ensures that terminals only signal calls for which they support service identification Key input sequence via a telephone to initiate or de activate features General term for a device connected to the Tele phone System This can be a telephone fax ma chine modem PC card etc Additional device that maintains the functionality of the System in the case of a power failure 114 Annex Programming form 115 Annex Service You have acquired a modern product from TIPTEL AG developed and produced in Ratingen near Dusseldorf Germany Our highly modern production facilities ensure a constantly high level of quality This is confirmed by our having been awarded DIN EN ISO 9001 certificatio
83. n incorrect entry which the System can interpret as being a valid entry you should then key in an invalid character e g a You will then hear a negative acknowledgement tone i e the input is ignored You can then repeat your entry with the correct character sequence 82 Settings via telephone The System should be configured in the following sequence e Enter the local area prefix for the external So interfaces e Enter the MSNs for the external So interfaces only for point to multipoint connec tion e Enter the System number for the external So interfaces only for point to point connection e Enter the DDIs for the external So interfaces only for point to point connection e Assign the MSNs to internal destinations only for point to multipoint connection e Assign the DDIs to internal destinations only for point to point connection e Set up extensions e Set up groups e Key in call number lists e System specific parameters and charge metering e Input and administration of PINs Further information ce The numbering of the slots is from 0 5 with the mainboard designated as Slot 0 The slots on the mainboard are counted from left to right beginning with 1 The term index is used frequently in the following To simplify the process the Telephone System software works with tables The MSNs allocated by your network operator are entered in these tables for example When a particular MSN is needed the Telepho
84. n listen to the different tones positive acknowledgement tone 000000 negativer acknowledgement tone 000000 programming tone 000000 busy tone internal O00000 ringing tone intern 600000 call waiting int call 6000000 call waiting ext call 000000 call waiting door call 600000 special dial tone 600000 wake up tone 000000 t Please note that telephones with electronic call signalling smart and cordless phones etc can corrupt the call rhythm 15 First calls When Commissioning e the system has been installed in accordance with the Installation Manual e the jumpers have been set in accordance with local conditions e the ISDN terminals have each been assigned an MSN and connected to the system e the analogue terminals have been connected to the system e the system has been connected to the NT NTBA e the mains plug has been plugged in and the standby LED illuminates you can start phoning The most frequent call vari ants and associated inputs are described briefly in the following Should any problems occur at this point please turn to the Troubleshooting chap ter There you will find possible error scenarios and remedies for them Internal call tT T External call Analogue telephone 10 Lift receiver Dial internal subscriber number Analogue telephone 11 Lift receiver Replace both receivers Analogue telephone 10 Lift receiver Dial exchange digit Dial the number of the exter
85. nal sub scriber External subscriber Lift receiver Replace receiver 16 Listen for the internal dial tone You will hear the ringing tone or the busy tone You are connected with the internal sub scriber Conduct your call The call is ended Listen for the internal dial tone Listen for the external exchange dial tone You will hear the ringing tone of busy tone You are connected with the external sub scriber Conduct your call The call is ended Inquiry call T FB 00 Analogue telephone 10 Lift receiver Dial subscriber number Analogue telephone 11 Lift receiver Initiate inquiry Dial subscriber number Analogue telephone 12 Lift receiver Resume inquiry Replace all receivers Inquiry call with call transfer tT ae 00 Analogue telephone 10 Lift receiver Dial subscriber number Analogue telephone 11 Lift receiver Initiate inquiry Dial subscriber number Analogue telephone 10 Replace receiver Analogue telephone 12 Lift receiver Replace all receivers 17 Commissioning Listen for the internal dial tone Signal to telephone 11 Conduct call with telephone 11 Listen for internal dial tone Signal to telephone 12 Conduct call with telephone 12 Conduct call with telephone 11 End of call Listen for internal dial tone Signal to telephone 11 Conduct call with telephone 11 Listen for internal dial tone
86. ne System software works with the table position i e the index where the corresponding MSN is entered Configuration of mainboard and expansion modules The first step in programming the System via a programming telephone should be to programme the So interfaces set as external in hardware terms Entering the local area prefix for the S interface The slot is selected via the first block The second entry determines the interface with corresponding to So 1 and corresponding to So 2 Key in for the third input block The final input block comprises the local area prefix for the line 83 Settings via telephone The entry for the local area prefix for the So 2 interface on the mainboard would ap pear as follows 0O 0000 1 block Slot number 0 2 2 block Enter 1 or 2 for So 1 or So 2 3 block Enter 00 4 block Prefix max 8 digits Entering the MSNs for the S interface The slot is selected via the first block The second entry determines the interface with corresponding to So 1 and corresponding to So 2 The third input block determines the index of the MSN and is between O and O The final input block comprises a line MSN The entry for the first MSN 43233 for the So 2 interface on the mainboard would ap pear as follows 0O 00000 1 block Slot number 0 2 2 block Enter 1 or 2 for So 1 or So 2 3 block Index MSN 01 10 4 block MSN max 12 digits Entering the System number for the
87. ng ccccesceeseeeeeeeeeeeeeeeeeeeeeeesneeseseaeeeaeeeeeeee 31 Door OPeNel men ie A aed ee hoe eee 32 EGT era a a adie atieleh otitis diddainsl aide 32 Emergency Call Numbers ceceeceeeeeeeeeeeeeeeeeeeeeaeeeeeseeeseesieetaeetaeeeaeeeaeees 32 Exchange authorisation iiisssiiss isi eissi eiea ioves iiaae iode aeaiiai 32 Exchange Switching ECT esecceeceseceeseeeeeeeeeeneeeeeeeeeeeeseeeseesneeeeeteeeaeee 33 External Call Group i sc 0s iesteectunaecieeteechveessepusaspaacasueaehteqatuseesteqeeertieane 33 Firmware Update j ccsccsicccesedecgezccngiesadedeesodeescsetseecsedeaaecesevicandaigeasdebdseeteuscaed 34 FONOW ME eis ccceecesecdesedeteanhacedaguand aaea aeai pe a A EE a NA EEE aE rae Tineia 34 Holdi ei anona a a a ii 35 INQUIFY calleta eee ei a As a ee ee 35 Keypad tide a i i ein ee ee 36 Manual Exchange Connection cccceeceeseeseeeeeeeeeeeeeeeeeseeseeeaeeeaeeeaeeneeees 36 MGID gt e E eight nestle atl Ad ge AU eBid aida 36 MOH Music on Hold t 4u wives dotd chisel Geena ded 36 Parking sians nerea nea niques teh ae a a theresa Gl kevin de 37 PICK Wp iss E ast tts sates E ected cate th A A ue faceescna her saacteetaceise tees 37 BUN cco ees te EE T re tetra ia teeth A A ret eats 38 REMOLE Service eraon eai eed eget 39 Reserve Exchange Connection ccceeceesceeceeeeeeeeeteeeeeeesneeseesaeeeaeeeaeeeeeens 39 Resetting an Xtension ccccseccsescssecesesseeescsseicgedscieasisedeaeaseueaeaguiesedeedeaeteui
88. ng and or incoming calls The following logging options can be selected e Outgoing connections Default e Outgoing connection attempts can be activated e Incoming connections can be activated e Incoming connection attempts can be activated The following rules apply e The data are filed in a ring buffer for 2000 data records e The data records are stored in a buffered SRAM e The call data memory can be reset via the programming telephone e The call data memory can be reset via PC An Alert threshold can be set The Alert threshold should be regarded as an offset to the beginning of the call data memory To function effectively the call data memory should be reset every time after reading out Default The Alert threshold is deactivated in the default setting No telephones are defined for the purpose of sending an alert message 52 Settings via PC After reading out the configuration data from the Telephone System parameters relating to the current configuration are output at the bottom of the dialogue box Interface Unnamed tiptel 4011 XT lolx E P Settings ET General settings F Serial Serial interface Ql Date Time l Dayinigth setting User Data bit 5 Groups Stop bit F 3 455 m Connection via p Connection settings gt Baud rate ISDN 801 Mainboard external Pail Ji Numbers iaae ISDN phone numbers Virtual extension 29 Outgoing phone number fit m
89. nit cover and connect System to the mains voltage 41 Features e After the System has completed start up key in the sequence OOOOSO with the programming telephone e After resetting the settings the Telephone System will execute a warm start e After the System has completed start up unplug the unit from the mains e Open the unit and remove Jumper J102 e Replace unit cover and reconnect to the mains voltage The System now has the default settings Room Monitoring Room Monitoring offers the possibility to acoustically monitor the immediate sur roundings of a telephone For this purpose a terminal is placed in the room to be monitored the receiver lifted and put next to the telephone and the code number di alled to initiate Room Monitoring The opening of the receiver should be pointed as far as possible in the direction of the area to be monitored The room monitoring telephone can then be called by any terminal connected to the System or by an ex ternal subscriber with the corresponding authorisation who can then listen into the room Room Monitoring is initiated by the following key sequence e Room Monitoringon O60 Following the acknowledgement tone the receiver is placed next to the telephone Room Monitoring is terminated by replacing the receiver internal and external When performing the feature a distinction must be made between execution from an internal location and execution from an external location Ro
90. of the nature of the fault or malfunction This information enables the service engineer to determine the faulty or missing configuration data make the necessary modifica tions and transmit the modified data to the customer On termination of the call connection the data connection is also ended Do not ter minate the call until data transmission has ended You can follow the status of the data transmission on the PC where a window displays the current status of this data transmission t amp Do not forget to save the new configuration Reserve Exchange Connection When you start to establish an external connection but hear a busy tone after dialling because all the external So interfaces are occupied you can reserve an external So connection for your call When one of the external So becomes vacant this will be signalled on your terminal Reserving a Standard Exchange Connection is carried out as follows e Reserve exchange connection 000 O 0000 39 Features It is also possible to use abbreviated dialling e Reserve with abbreviated dialing O00 000 c The input is not acknowledged the receiver must be replaced Requirements Automatic Exchange Connection must not be activated Exchange authorisation for the dialling to be executed must also have been assigned Resetting an extension Each extension can be reset by keying in a code number This changes the following settings e Day Night activation to Day activa
91. om Monitoring from an internal location An internal subscriber dials the num ber of the terminal monitoring the room and is connected with this terminal The sub scriber can now listen into the room Room Monitoring from an external location To prevent misuse of this function it is protected by a PIN In the case of Room Monitoring from an external location it should be ensured that an external MSN or DDI has been specifically assigned for the room monitoring telephone Room Monitoring via an external group is not possi ble After the subscriber has dialled the number of the virtual extension the Tele phone System signals acceptance of the call by means of an acknowledgement tone The subscriber must then key in the 4 6 digit PIN corresponding to the in tended function and complete the input by pressing the key If PIN verification is positive the programming tone is activated The subscriber must then key in the 42 Features function code for the feature as well as the call number of the room monitoring ex tension Assuming that the PIN is 123456 and the room monitoring extension 14 the follow ing input is required 000000 60 00 Requirement For internal Room Monitoring the Room Monitoring allowed authori sation must be activated and for external Room Monitoring the Room Monitoring from an external location allowed authorisation must be activated Silent Telephone When the Silent Telephone featu
92. on file RECCIVE e aa aaria The configuration data are transmitted from the Tele phone System to the PC SENA iniii eee The configuration data are transmitted to the Tele phone System Firmware update sce Loads a current Firmware version from the tiptel server Printet aaa Select printer and set printer parameters Page VIOW iiinn View the page to be printed Printer set up 0 0 eeeeeeeeees Set up the printer XU crisis ii rpi Exit the configuration program 49 Settings via PC View Toolbars status bars Activate or block display of tool and status bars Language sonable veg inder paes aio iaaa riiai Select language The following languages are avail able German English French and Dutch System Change password n se The configuration software can be protected by a password Automat Load on start When the program starts the current configuration data will be loaded from the Telephone System Expert mode ii Activating the Expert mode makes additional settings options available OCP logging seese Possibility to log data traffic between the Telephone System and the PC Only needed for analysis in the case of system malfunctions In the toolbar you will see the icons described below D H O Dr amp New The current configuration data are deleted and the default values loaded Open The desired configuration can be selected and loaded from the database Save Th
93. ons for the extension used will be ignored This function is intended for the system administrator or hotel applications 45 Features The VIP Exchange Connection is initiated with the following key combination e VIP Exchange Connection 0 PIN e g 0000 Connection to the exchange ensues after entry and acceptance of the PIN Requirements VIP Exchange Connection authorisation has been assigned accord ingly Virtual Extension Access to the Telephone System in order to configure or initiate features via the in ternal or external So interface for example ensues via a Virtual Extension A 2 digit call number is reserved for this purpose which is then no longer available for real extensions The following services can be performed via the Virtual Extension e Configuring the Telephone System e Servicing the Telephone System e Room Monitoring from an external location e Changing call forwarding and deviations e Firmware and LCR updates For access from an eternal location the Virtual Extension must be permanently as signed to at least one MSN or DDI In the case of incoming calls for this MSN or DDI the call may not be signalled to any other extension Assignment via an external call group is therefore not possible Use of the feature can be barred or released and ad ditionally protected by PINs so as to prevent misuse Wake Up Call This feature provides the possibility to initiate a signal on a terminal at a previously
94. or BT Teams 04 E Door intercom groups 05 E Executive secretary assignment 06 f gF ISDN 801 Mainboard external 07 Wise Numbers 08 09 10 Setting I Automatic cutoff of the connection Cutoff after T Door opening from extemal via MFV Functions to show hide tool bar and status bar TIPTELAG 4 Only telephones entered in a Door Call Group can signal a door call There is one Door Call Group each for door intercom station 1 and door intercom station 2 Group 1 Group 2 Separate assignment exists for day and night switching Up to a maximum of 10 subscribers are to be entered per Door Call Group To avoid duplicate entries only those subscribers not yet entered are included in the selection list in the dynamically created Combo Box A telephone number may be entered in more than one Door Call Group Only one subscriber call deviation to an external destination is set up per door call Door Intercom Call Forwarding Only the first call deviation set up for a telephone is executed Search commences from entry 1 It can be determined for each Door Call Group whether the opening of the Door from outside via MFD is allowed on setting up Door Intercom Call Forwarding If the option is active the door can then be opened from outside Where the external destination is intermittently an answering machine or mobile phone mailbox the connection with the door intercom station must be terminated by the Telephone System according to
95. or the connection of an answering machine see Pick up Any internal connection can be defined as a device connection 30 Features Direct Call see Baby Call Door Authorisation This feature enables an extension to establish a connection with the door intercom station Establishing an incoming connection from the door is not supported by this feature If you also want to have incoming calls from the door signalled you must set up a door call group e Dial door intercom station 060 ct To open the door use the Door Opener feature Requirements The extension must be assigned Door Authorisation Door call Group Once you have set up a Door Call Group in the System incoming calls from the door intercom station are signalled to all members of the Door Call Group lt amp To open the door use the Door Opener feature Call deviation from the first subscriber of a Door Call Group to an external subscriber is also referred to as Door Intercom Call Forwarding A Door Call Group can only be set up via PC Requirements The extensions must be entered in the Door Call Group Door Intercom Call Forwarding see Door Call Group 31 Features Door Opener You can activate the Door Opener while conducting a call with the door intercom station To open the door key in the following e Open door 00 Requirements The subscriber must be a member of a Door Call Group or have been assigned door authorisation ECT s
96. p F ISDN 01 Mainboard external feds Numbers a System settings Security features Settings covered by PIN BF Display text Tone profile Call signalising a b Lower limit Upper limit p Flash recognition m m Timer s Babycall Layer 350 Layer 3PRI External call group Call diversion internal X X31 Table Executive secretary assignment r Door Door opener time of threshold Ringing duration T virtual extension Telephone number El TIPTELAG Compiled here are numerous parameters for the Telephone System as a whole Importance for configuration is the setting of the call number of the virtual extension that must be called by the PC program for connection setup via ISDN 57 Settings via PC Display texts Unnamed tiptel 4011 XT File View Language System Help ox Dea Ltt tng Settings Description Text H User H Groups F ISDN 801 Mainboard external wise Numbers B T System settings Security features Settings covered by PIN Special settings Global parameter ext Collective call Wake up call Door call 1 Door call 2 Recall Tone profile Call signalising a b X X31 Table SR Weckruf TR1 TR2 RR TIPTELAG 4 Defined in this table are the display texts for signalling calls and operating states These concern e analogue telephones with CLIP function e ISDN telephones Syste
97. rces which are signalled with a different call cadence to Exchange 1 ce Where the entries for the second half are 0 for on and off and the number of passes 1 this concerns individual activation of the call voltage 60 Settings via PC External call groups Unnamed tiptel 4011 XT BEE Fie View Language System Help DSH ta External call group EP Settings Day immediately Day delayed Night immediately Night delayed H 8 User 107MB alb 1 1 T A1 10 MB alb 1 1 T A1 107MB alb 1 4 T A1 10 MB alb 1 1 T A1 Groups 11 MB alb 2 T A2 11 MB afb 2 T A2 11 MB alb 2 T A2 11 MB alb 2 T A2 fag External call group 12 1 MB alb 3 T A3 121MB afb 3 T A3 12 1 MB alb 3 T A3 121MB afb 3 T A3 E Pick up groups 13 MB alb 4 I T A4 13 MB alb 4 1 T A4 13 MB alb 4 i T A4 131MB alb 4 i T A4 ET Teams 141 MB S02 T 11 141 MB S02 T 11 141 MB S02 T 11 14 MB S02 T 11 ET Door intercom groups 15 MB 02 T 12 15 MB S02 T I2 15 MB 02 T 12 15 MB S02 T I2 ET Executive secretary assignment F ISDN 01 Mainboard external Hise Numbers Extemal calling group no f Default Description Default I One person operation day I One person operation night TIPTELAG 4 An external group consists of one or more subscribers to whom an incoming external call is signalled An external call group is first selected using the External Call group no Combo Box A maximum of 16 groups can be defined for which the index from 1 to 16 is fixed The name is also store
98. re is activated incoming calls to the terminal are not signalled If you initiate Call Back when Busy after activating the Silent Telephone feature this will not be signalled on your terminal either The calling subscriber hears a ringing signal Outgoing calls are possible without any restriction The Silent Telephone feature is deactivated and activated with the following key se quences e Silent Telephone off 0600 e Silent Telephone on 0600 The input is confirmed by a positive acknowledgement tone or an error tone Requirement To activate this feature Silent Telephone authorisation must be acti vated Special numbers A list of subscriber numbers can be provided in the Telephone System which can also be dialled where external access is restricted by non assigned authorisation This list can be activated individually for each terminal Requirements The subscriber must have at least been assigned external authorisa tion for local calls 43 Features Targeted Exchange Connection An example for the use of Targeted Exchange Connection is where the Telephone System has several externally configured So interfaces but some of these are only to be used for incoming calls Targeted Exchange Connection enables only the appro priately designated So interfaces to be used for outgoing external calls It is possible to specify a list of the external So interfaces that can be used for each individual tele phone There are three var
99. resetting the entire Tele phone System to the factory default settings In the case of remote servicing of the Telephone System the PINs are not transmitted to the company commissioned to carry out the service 38 Features Remote Service The tiptel 4011 XT Telephone System can be serviced remotely i e should any problems arise because of a faulty or missing configuration setting the support service provided by TIPTEL AG or your specialist dealer with whom you have a serv ice agreement will be able to edit and correct your Telephone System s configuration data The following procedure has been defined for carrying out remote service e The customer calls the TIPTEL AG or specialist dealer support service via any telephone connected to the system to be serviced does not have to have con figuration authorisation The customer tells the person at the other end that he requires remote service e The service engineer gives the customer the number of the Hotline PC and in forms him how to access the remote service function e The customer presses the key dials the function code to activate the remote service function 66 and then dials the number of the Hotline PC The Telephone System establishes a connection with the Hotline PC and transmits the configuration data e Following transmission of the configuration data the connection with the service engineer is reactivated The customer can now inform the service engineer
100. retary function off 060 0 O cs A maximum of four boss secretary groups can be set up Programming a Boss Secretary function is possible only via PC Broker Call see Inquiry call 21 Features Call Back when Busy CCBS With this feature if the destination subscriber s line is busy the connection will be established automatically as soon as the external destination subscriber has hung up Automatic Call Back must be activated by the caller in this case When the desti nation subscriber hangs up a call is signalled to the caller When the receiver is lifted the call to the destination subscriber ensues without any further dialling re quired The automatic connection is then ended Initiation of a Call Back when Busy depends on the type of terminal used e With ISDN terminals Call Back can where the CCBS feature is provided be acti vated by a hotkey For more detailed information please refer to the user manual for the ISDN terminal e For MFD analogue terminals by activating the keys OO With analogue terminals when the Call Back has been registered in the System a positive acknowledgement tone is activated or in the case of an error a negative tone If the feature is not provided for the busy tone is retained ct An internal subscriber cannot activate a Call Back when a subscriber is called to whom the call is signalled at several destinations collective call or team Where automatic Call Back is initiated by a
101. rther settings options where the menu item is preceded by a sign The different menus are illustrated and explained in detail in the fol lowing section If you have installed or removed new expansion modules you should first load the configuration data into the PC from the System Only then will the new sub scribers also be available to you in the menus when you install an expansion card for example In addition you should also back up the System s configuration data on the hard disk or a diskette every time after you have made changes You can then reload the System s configuration data directly back into the System from the back up medium following any unintended deletion for example 51 Settings via PC General Settings Unnamed tiptel 4011 XT oll File View Language System Help Dw EE B Settings r Charges aie General settings F Interface Sum Unit 0 120 Ql Date Time E Dayinigth setting Charge memory j a g User Alarm treshold 1900 a Groups Fi 67 ISDN S01 Mainboard external 1 Telephone extension 7 ISDN 802 Slot 2 external 2 Telephone extensior z Hise Numbers 5 pooo z 3 Telephone extension pal 4 Telephone extension bs Active registration of T Outgoing connection T Outgoing call attempt I Incoming connections T Incoming call attempt F TIPTELAG The Telephone System provides the option of logging call data for outgoi
102. s sectili the TA ata ndn an iaingion seca 88 External Call QrOUpes ic cciset cactssinsscastzesceiscaseeetecnsas beeacsodteacenscensrsaecubpeatnetia at ARASA 88 Pick up group wits 89 SRG GUVY A ating seivadund ses baveciu ces sievcnuschbursvess A a 89 Authorisation and settings for extensions eseese 90 Exchange authorisation ee 90 Exchange CONNECTION siatie raian a ana i ahaa a TAANA aA EAEan 90 Call deviation call forwarding ceeceeccecceeeceeeeeeeeeceeeeeeeeseeeseeseeeeeeseeeeeseaeeneeees 90 alo o veers A ST TAS earann 91 Day night switching aurthorisation Pani 91 Door authorisation s es pie tetas 92 Other extension authorisations E 92 Determining outgoing number papiy 92 Subscriber number lists satan 93 System specific parameters PEIA 94 Charge metering aat 95 Cost centres Saiit 96 Call cost memory seedet 96 PN SA UDe a a a tant eaa aa a aaa aa eaa 97 Electronic telephone book phonebook 0 0 ceceeseeeeeeeteeeeens 100 Charge SOMWare sic e22 onder cavity denen ae ieee 101 System expansion oan eeccceccecccesecsseeesseessessesesnecseseesnseeseeseseesusesseeesetesseesseeesnseeness Safety information Preparatory WOrK oo ceceeeseeeeesseeeeeeeeteneeeeeees Installing a tiptel 280 S expansion module Installing the tiptel 280 module Wiring the tiptel 280 module Concluding Work siri naats Installing an a b expansion module tiptel 4ab Install
103. screws and open the top upwards You will now see the mainboard with the slots for the expansion modules The sots are numbered SLOT1 to SLOTS The subsequent steps differ according to the type of module 102 System expansion Installing a tiptel 2S0 S expansion module Installing the tiptel 280 module You must specify the slot number for the expansion module before installation If you wish to use the module for external operation you can only take slots 1 and 2 while all slots can be used for internal operation However in order not to have to reconfigure the entire Telephone System in the case of subsequent expan sions you should use slots 3 to 5 for internal operation of the module Remove the expansion module from its anti static bag Keep the anti static bag in case the module has to be sent back Do not touch any components and only hold the board at the edges Configure the jumpers on the expansion module for the desired operating mode The default setting is internal operation Insert the expansion module into the designated slot Ensure that the module is inserted straight Replace the top cover and secure it again with the two screws During installation ensure that the upper edge of the expansion module is located in the corre sponding guide of the cover No force must be applied when replacing the housing cover and securing it with the screws Wiring the tiptel 2S0 module There are two possibilities for connec
104. set up The connection type analogue or ISDN and the module to which the terminal is connected must be specified for each extension Extension set up 900 00 O 0 O 2 block Extension number 3 block Slot number 0 5 4 block Type 0 analogue 1 ISDN 5 block Line number 1 4 analogue or 1 2 ISDN If you wish to delete a particular extension key in the following function code fol lowed by the extension to be deleted 86 Settings via telephone Delete extension OOO OO 2 block Extension number This entry specifies whether it concerns a telephone or an answering machine for example Device type 000 00 O 2 block Extension number 3 block Device type 0 telephone 1 combined device If you have set up an answering machine with the above configuration you should also define this extension as a device connection You can then also gets calls from the answering machine in the connect phase see Pick up Device connection GOO OO O 2 block Extension number 3 block Authorisation 0 not active 1 active If the Telephone System is to automatically search for the cheapest provider for a subscriber LCR Least Cost Routing must be activated LCR 000 00 O 2 block Extension number 3 block Authorisation 0 not active 1 active Authorisation to configure via telephone or ISDN card virtual extension can be as signed to any terminal In the default setting subscribers 10 and 14 have configur
105. setting an extension 40 Resetting the System cee 40 ROOM Monitoring oo ceeeeeeeeeeenteen 42 Room Monitoring external activation Via PC c 75 RS 282 velit dcidteientoit stubs ue A cea 48 S SBU Si a e abl ee Ge eae 10 Service Centre ccecce 109 Settings Via PC assecc 48 Settings via telephone 82 Silent Telephone ou eee eects 43 Software Installation 00 cece 48 Special NUMbEFS n se 43 69 activation Via PC cc 75 activation via telephone occ 94 entering via telephone n se 93 121 Support for malfunctions s s s 107 System expansion seee 102 System requirements 48 T Targeted Exchange Connection 44 OAM ase SEE 44 89 Teame avin ctecGiael ta AE a EERE 63 Technical data 110 Telephone Booka nieas 48 Three Way Conference s e 45 A AEEA E A 45 U OE E E AE EET 9 114 WSBE ei issdieaces Wiad E 48 UUSI knip n E R 45 UUSI Senen e ea annie dakar 45 V VIP Exchange Connection a se 45 Virtual Extension oniinn 46 Ww Wake Up Call nasisira 46 Wake up Time CNLSR Vid PO rea avis scncocasacnens sa Meenas 73 122 123 TIPTEL AG Halskestr 1 D 40880 Ratingen phone 49 2102 428 189 fax 49 2102 428 180 e mail export tiptel de Internet www tiptel com UK 10 2002 4931614
106. sic on Hold External MOH The volume of external MOH can be adjusted via the volume control on the main board The volume control is located beside the jack plug socket on the mainboard 36 Features Please note that artist royalty fees may have to be paid when activating external music It is also possible to connect OGM devices such as the tiptel 560 Digital Announce ment Manager to the audio socket Requirements The type of MOH none internal external has been configured Parking Parking a call is only possible with an ISDN terminal If during an existing call connection you wish to continue telephoning with your ter minal from another part of the building you can park the call in the Telephone Sys tem After initiating parking you can remove your terminal from the ISDN line and take it to the new location If you reconnect to the internal So connection and de park the call within three minutes you can then continue your call Please consult your ISDN telephone user manual for details on how to activate this feature cs It must be the same So bus Requirements none Pick Up When another telephone rings you can take over the call with your own telephone Pick Up Pick Up is possible for the internal call external call door call and collec tive call types Calls can be picked up using the following key combination e Pick Up 000 On executing this feature the initiating subscriber is connected
107. stablished the exchange must be dialled If you wish to conduct an internal call you must dial the extension ct Automatic Exchange Connection is executed even if no exchange authorisation has been assigned This is essential in order to guarantee that emergency numbers can be dialled Dialling a further digit that does not belong to an emer gency number causes the connection to be terminated An abbreviated number cannot be dialled with automatic exchange connection Requirements Automatic Exchange Connection authorisation must be activated Exchange authorisation for the dialling to be executed must also have been as signed Baby Call The Baby Call feature enables a connection with a previously programmed destina tion to be established automatically on lifting the receiver without having to press any further keys The destination number can be an abbreviated dial and an internal or external destination Calls initiated using the Baby Call feature cannot be put on hold Incoming calls can be accepted as usual It should also be noted that the authorisation to dial 19 Features an entered number is only checked when carrying out dialling and not at the set up stage For this reason the user should always make a test call first after set up The Baby Call feature consists of the code and a destination number It is activated with the following key combination e Baby Call on 0868 000000000 Input is concluded by rep
108. t have be come defective though faults in production or materials We shall not accept liability for any damage or faults arising from improper handling or use or from natural wear and tear 116 Annex This guarantee does not cover consumables or defects that impair the value or use of the equipment to only a negligible extent Any claim for damage arising from transport must be made against the company re sponsible for delivery Repairs will only be carried out by TIPTEL Service Our 48 hour repair service en sures that a repaired or exchanged item will normally be returned to you within 4 to 6 working days including dispatch A repair performed under the guarantee shall not have the effect of extending the guarantee for the parts replaced or for the equip ment This guarantee is not transferable and shall expire if the equipment changes ownership It shall also expire if anyone other than TIPTEL Service staff interfere with the equipment or if the serial number on the equipment is removed or rendered il legible The general terms of business of TIPTEL AG which form an integral part of the con tractual agreement with your dealer also apply In the case of a complaint the faulty product is to be sent to TIPTEL with a description of the fault and proof of purchase For guarantee matters please contact your specialist dealer or send the equipment to the following address In Germany In Austria In Switzerland TIPTEL AG Tiptel G
109. tandard exchange connection 000 00 O Automatic exchange connection 600 00 O 2 block Extension number 3 block Authorisation 0 not active 1 active If you wish to specifically select exchange lines you must deactivate both entries here Call deviation call forwarding The following activations or deactivations can be performed for the features relating to the set up of call deviation or call forwarding 90 Settings via telephone Set up authorisation Subscriber call deviation 600 00 O 2 block Extension number 3 block Authorisation 0 not allowed 1 only internal destinations 2 external and internal destinations Authorisation for forwarding to external destination OO OO O Call forwarding authorisation 60e 00 O Follow me authorisation internal 000 00 O Authorisation for the remote changing of call deviation and forwarding 600 00 O 2 block Extension number 3 block Authorisation 0 not allowed 1 allowed Hold The Hold feature can be activated individually for each subscriber A distinction is made between internal Hold and external Hold The following examples deactivate Hold for subscriber 11 Hold ECT internal 0O00 00 O Hold in exchange 000 00 O 2 block Extension number 3 block Authorisation 0 not allowed 1 allowed Day night switching authorisation Day night switching authorisation can be activated individually for each subscriber The following examples deactivate switching
110. telephones does not have any function in the System ISDN telephones Telephones that can be operated on So connections in accordance with Euro ISDN Standard DSS1 In order to function ISDN telephones require the associated internal subscriber number MSN The input procedure is described in the user manual for the ISDN telephone tiptel 84 system SystemTelephones System Telephones are operated on the So connections of the Telephone System Installing the System There is a separate Installation Manual for installing the System Please adhere to the installation sequence set out in the Installation Manual 13 Commissioning Commissioning This Telephone System has been designed as a Plug amp Play device i e after con necting the terminals connecting the Telephone System to the mains supply and switching on the power supply the system is ready to use In the following you will find information about the default settings of your ISDN Tele phone System The Telephone System is supplied with the following factory default settings this is not a complete list and only gives the settings relating to the initial functional test e External So configured for Euro ISDN point multipoint and PP connection DSS1 e Internal So configured for Euro ISDN point to multipoint connection MSN 14 and MSN 15 entered for ISDN terminals e External call group set up with subscribers 10 15 i e an external incoming call is signalled
111. tgoing calls e Restrict for incoming calls COLR The called subscriber s telephone number is not transmitted to the initiating sub scriber on accepting incoming calls 26 Features Where ISDN terminals are connected this feature is managed by the terminal itself Please consult your ISDN telephone user manual for details on how to activate this feature Requirement None Calling Line Identification Presentation A distinction is made between two types of subscriber number transmission e Transmission for outgoing calls CLIP Your own phone number is transmitted to the destination subscriber during out going calls e Transmission for incoming calls COLP With incoming calls the called subscriber s telephone number is transmitted to the initiating subscriber on taking the call Where ISDN terminals are connected this feature is managed by the terminal itself Please consult your ISDN telephone user manual for details on how to activate this feature Requirement The feature must be activated by the network operator With analogue terminals subscriber numbers can only be displayed if e the analogue telephone supports the function e g the tiptel 172 e the CLIP analogue on authorisation is activated e and the corresponding CLIP type FSK CLIP or DTMF CLIP has been selected In the case of analogue telephones with CLIP capability a complete data record comprising date and caller number is always sent
112. the following list 93 Settings via telephone Use of abbreviated dialling 000 Use of special directory 1 000 Use of special directory 2 000 Use of barred number directory 1 600 Use of barred number directory 2 6600 After entering the function code the extension e g and authorisation for not allowed or for allowed must be keyed in Authorisation for subscriber 11 to use abbreviated dialling would therefore appear as follows 000 00 O System specific parameters Most of the parameters listed here have default values that do not have to be changed Before changing the virtual extension please study the Virtual extension section of the chapter entitled Features Virtual extension set up O00 BO 2 block Extension number The Telephone System s hardware clock can be set with the following function code Set system time OO O00000 0008 2 block Date 3 block Time It can be specified individually for each subscriber whether internal external or no MOH is to be used Music on Hold MOH set up 0O00 00 O 2 block Extension number 3 block 0 off 1 internal MOH 2 external MOH The flash times for the analogue connections are specified with the following codes The lower uuuu and upper 0000 limit values for recognition are entered in msec with leading zeroes 94 Settings via telephone Enter flash time 1 lower limit OOOO uuuu Enter flash time 1 upper limit OOOO 01000 Enter flash
113. ting the tiptel 280 expansion modules They can be connected directly via two modular jacks or via connections to the direct board connector plug supplied by the user In the second variant the following direct board connector plug assignment must be adhered to Pin 1 a2 Pin2 a1 Pin 4 b2 Pin3 bi When using J Y St Y 2x2x0 6 installation cables the following colour assign ment should be adhered to for example ai red a2 white b1 black b2 yellow The direct board connector plugs are coded i e inadvertent swapping with the direct board connector plugs of other expansion modules such as the tiptel 4ab is not possible 103 System expansion e The optional assignment of subscriber numbers to the connections on the ex pansion modules means that it is normally no longer necessary to change the wiring Assignment changes can be performed easily using the software e To ease tension the cable should be secured to the plastic clips in the wiring compartment using a cable fastener 1 G he DU gt Concluding work After installing a new expansion module you should include the new compo nent in the labelling on the lid of the unit e g by adding 2S0 so as to know which module is fitted in which slot when the unit is closed After completing all the work you can re connect the System and the other devices to the 230v mains network The two upper LEDs of the newly installed module flash This means that their pr
114. tion e Baby Call off e Boss Secretary function off e All Call Deviations off destination subscriber numbers deleted e Call Waiting allowed e Wake Up Call deleted e CLIR Caller Line Identification Restriction deactivated e Silent Telephone deactivated The following data are not changed e the extension number e the physical location of the extension e the name ofthe extension e the authorisations Resetting an extension is initiated by the following key sequence e Reset extension 000 Requirements None Resetting the System Certain Telephone System data can be deleted specifically via the programming telephone 40 Features Reset abbreviated dial numbers Abbreviated dial numbers can be reset with the following key sequence e Reset abbreviated dial numbers 000 O6 PIN Reset telephone properties e Reset telephone properties 6000 OO PIN Reset tones and signals e Reset tones and signals 6000 O PIN Reset barred numbers and special numbers e Reset numbers 0000 O6 PIN Reset Call Deviation internal e Reset Call Deviation internal 6000 OO PIN Reset call data e Reset call data 6000 OO PIN Reset software options e Reset software options 6000 OO PIN Reset default settings For this complete reset operation Jumper 102 must be plugged The following reset procedure must be followed e Unplug the Telephone System from the mains e Open unit and plug Jumper J102 e Replace u
115. to all terminals e Subscriber numbers 10 13 entered for analogue terminals e Subscribers 10 and 14 have programming authorisation e All subscribers have international exchange authorisation e There are no abbreviated numbers city area prefixes special numbers barred numbers or emergency numbers available e Standard exchange connection with the digit e Charges are only displayed on ISDN terminals not on analogue terminals e No PIN entered for changing the configuration c For the ISDN terminals to function fully they must first be assigned an MSN with the above default settings i e MSN 14 and 15 For details on assign ing the MSNs to the ISDN terminals please consult the user manual for your ISDN terminals Information on how to use the system Before making or taking your first call you should familiarise yourself with the symbols used in the following as well as the call and control tones In the User Manual the following symbols are used for programming the system or activating and deactivating features 14 Commissioning tT Lift receiver ea 0 9 Enter code digits and key sequences 00 Enter special keys R key Flash function sy Replace receiver a ee Prompts Control tones and rings The tiptel 4011 XT Telephone System emits various control tones in the telephone receiver and signals ringing signals These signals give information on the operat ing state as a guide to the user You ca
116. ur PC speaker 59 Settings via PC Call signalling a b Unnamed tiptel 4011 XT OI x File View Language System Help Ds ele a S Call signalising a b T P Settings Type of call ON OFF ON OFF ms Run throu Endless g User Internal 600 1200 600 3000 E amp Groups Exchange 1 allcalls 1000 3500 1000 3500 Y 9F ISDN 01 Mainboard external Exchange 2 1000 2000 1000 2000 Y mdse Numbers Exchange 3 1000 2000 1000 2000 Y 5 System settings Exchange 4 1000 2000 1000 2000 y Security features Exchange 5 1000 2000 1000 2000 Y Settings covered by PIN Alarm 3500 3500 3500 3500 1 F Special settings Door intercom 1 1000 1000 0 0 1 Global parameter Door intercam 2 2000 2000 0 0 1 ET Display text Wake up call 500 500 500 500 10 Recall 500 500 500 500 20 Tone profile X X31 Table TIPTELAG 4 Each call source can be assigned a variable signal sequence and the number of repeats This setting can only be configured via the PC software configuration via the programming telephone is not possible The user is provided with a list of signal sequences per call source from which he she can select a signal sequence The following distinctive features should be noted e The incoming call is signalled by the Exchange 1 call signal where there is no entry for the MSN or DDI under Exchange 2 to 5 e 1 MSN or DDI including port specification can be specified for the Exchange 2 to 5 call sou
117. vw er Authorisation 2 aR alb Settings rational H Groups G ISDN S01 Mainboard external Wise Numbers call diversion intemal and extemal 76 a b settings Unnamed tiptel 4011 XT File View Language System Help Settings via PC Bi Es Dae etal a b Settings H P Settings User F Outgoing phone numbers Ef Settings ET Call diversion Ef Authorisation 1 ET Authorisation 2 ET afb Settings a Groups m s ISDN S01 Mainboard external dsa Numbers Device type e Telephone e Combined device Settings e Charging pulse e CLIP analogue alog Mainboard 1 Green m Device type Telephone Combined device r Settings T Call charge pulse activated CLIP analog on IV Transfer outgoing call number on CLIP IF DECT Z500 CLIPAype FSK C DTMF PD or MFD telephone Telephone with integrated fax Activation of a charging pulse 12kHz or 16kHz Subscriber number display via FSK or DTMF CLIP 77 TIPTELAG 7 Settings via PC Configuration of external S The software module contains a maximum of the following 3 dialogues for configur ing an external ISDN So port Unnamed tiptel 4011 XT olx Fie View Language System Help Dt led AE Settings H 8 User ISDN access Groups Area code 02102 F ISDN 801 Mainboard external 8 fie General settings ae ee ES MSN m Call forwarding ET MSN call forwarding fg ISDN 02 Slot 2
118. with the caller In the case of an error a negative acknowledgement signal is heard If an answering machine is entered in the Pick Up Group and is configured as a point to point connection active calls can also be picked up from such answering machine e Pick Up from point to point connection 0 37 Features Requirements The subscriber must be entered in the associated Pick Up Group and have been assigned Call Pick Up authorisation PIN Access can be protected for all security related settings via PINs A PIN can have 4 to 6 digits the valid characters are the digits 0 9 All PINs are deactivated in the de fault state The PINs can be changed via a terminal with programming authorisation or via the PC The following authorisations can be protected via a PIN Configuration access via telephone or PC Reading out the call data VIP Exchange Connection currently not in use Room monitoring remote control Remote changing of subscriber call deviation Remote changing of call forwarding ON Oa FWD Remote access without activity on the Telephone System PIN Value Active 1 2 3 4 5 6 7 8 1 1111 No xX 2 2222 No X 3 3333 No x 4 4444 Mo x 5 5555 No X 6 6666 No xix 7 777 Mo X Each PIN can be assigned any number of authorisations which enables the System Supervisor to have access to all security related settings with only one PIN Resetting the PINs to the default state is only possible together with
119. zeroes where applicable Up to four subscribers can be specified to whom exceeding the alert threshold is to be signalled A subscriber is deleted by entering the function code and the associ ated index Subscriber for alert before call data overrun OO O 00 2 block Index 1 4 3 block Extension number Delete subscriber 68 O 2 block Cost centre 1 4 The above examples show the entry of a charge alert threshold at 1500 charge data records The overstepping of this alert threshold is signalled to extension 10 The last example shoes the deletion of signalling to extension 10 PIN set up All PINs are deactivated in the default state Before making changes please consult the PINs section in the chapter enti tled Features The protection of security related settings is executed in four stages e Specifying or changing the PIN e Activating or deactivating the PIN e Activating protection for a particular feature via a PIN e Assigning the PIN to the feature Change PIN where an old PIN exists or a new PIN does not exist OO O 0000 6 0000 O 00000 OO O 0000 00000 2 block PIN number between 1 7 3 block old PIN where available conclude with 4 block enter new PIN conclude with 5 block repeat new PIN conclude with 97 Settings via telephone Activating and deactivating a PIN 00 O 2 block 3 block 4 block 0 0 PIN number between 1 7 Enter 0 Authorisation 0 PIN not active

Manual for (UK) ISDN Telephone System tiptel 4011 XT

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