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SMART Board 600ix interactive whiteboard system configuration

1. Installing SMART software You must install SMART software on the computer connected to your interactive whiteboard system to access all of its features Download SMART software from smarttech com software These pages list the minimum hardware requirements for each software version If SMART software is already installed on your computer take this opportunity to upgrade your software to ensure compatibility CHAPTER 2 Installing your interactive whiteboard system Locking the pen tray to your interactive whiteboard To learn how to lock the pen tray to your interactive whiteboard see the SMART Board 600 and D600 series interactive whiteboard installation and user s guide smarttech com kb 001414 Chapter 3 Using your interactive whiteboard system Using your projector 22 2 2 eee 11 Using your remote Control 2 2 2 2 eee eee ee cece cece cece ceccecccceceeecceeeeees 11 Replacing the remote control battery 222222222 ccc cece cece cece cece cece ccceeeees 12 Using the remote control buttons 200000 e cece eeeeeeeeeee 13 Adjusting projector settings 22 22 2200 14 Focusing the image 0 cece cece cece cece cece e cece cece cece e cece eeeeececeeeeeeseeeeeeues 21 Adjusting the image 2 2 2 2 2 222 e cee c cece cece ccc ccc ce ee cee cece ee ence adaon aaao araara nann 22 Projector connection diagram 2 2 2 2 eee cece cece cece cece cece ceceecee
2. get dhcp dhcp current DHCP status get ipaddr ipaddr current IP address get subnetmask subnetmask current subnet mask number get gateway gateway current network gateway get primarydns primarydns current primary domain server get macaddr macaddr current MAC address These commands control your network settings Command Command target range Response set dhcp target on dhcp current off set ipaddr target 0 0 0 0 to 255 255 255 255 ipaddr current set subnetmask target 0 0 0 0 to 255 255 255 255 subnetmask current set gateway target 0 0 0 0 to 255 255 255 255 gateway current set primarydns target 0 0 0 0 to 255 255 255 255 primarydns current 71 APPENDIX B Remotely managing your system through an RS 232 serial interface System controls These commands enable you to switch system settings and access system information These commands inform you of the current system settings These commands are unavailable when the projector is in Standby mode Command get autosignal Response autosignal current auto signal detection setting get lampreminder lampreminder current lamp reminder setting get highbrightness highbrightness current lamp brightness setting get autopoweroff autopoweroff current auto power off setting get zoom zoom current zoom setting get projectorid projectorid current projector ID number get hposition hposition
3. 0 SSeS eg SMART Board 600ix Interactive whiteboard system Configuration and user s guide Read this guide on your smart phone or other mobile device Extraordinary made simple SMART FCC warning This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated ina commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Trademark notice SMART Board SMART Notebook SMART Meeting Pro Actalyst SMART GoWire SMART Bridgit SMART Podium SMART Hub smarttech the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U S and or other countries Windows Microsoft Excel PowerPoint and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the U S and or other countries Apple Macintosh Mac iMac and PowerBook are trademarks of Apple Inc registered in the U S and other countries VES
4. Fan Failure or Color Wheel Failure message appears If the Projector Overheated Fan Failure or Color Wheel Failure message appears and the projector stops projecting an image one of the following issues is occurring e The projector is overheating internally because of blocked air vents or an internal temperature over 131 F 55 C e The temperature outside the projector is too high e One of the fans has failed e The projector has a color wheel issue I To resolve the Projector Overheated Fan Failure or Color Wheel Failure error 1 Put the projector into Standby mode and then wait 30 minutes for it to cool down If your room is hot lower the temperature if possible Ensure that nothing is blocking the projector s air intake and exhaust 2 3 4 Disconnect the power cable from the power outlet and then wait at least 60 seconds 5 Connect the power cable and then turn on the projector 6 Adjust the fan speed using the service menu 44 CHAPTER 6 Troubleshooting your interactive whiteboard system 7 If the previous steps don t resolve the issue put the projector into Standby mode disconnect the power cable and then contact your authorized SMART reseller The Lamp Failure message appears If the Lamp Failure message appears one of the following issues is occurring The lamp is overheating likely due to blocked air vents The lamp has reached
5. few No Connector Connect to 1 3 5mm phone jack audio output Speakers not included 2 3 5mm phone jack audio input x2 Audio sources associated with primary and secondary computers 3 DB15F RGB video output VGA Out Secondary display not included 4 DB15F RGB video input VGA 1 Primary computer not included 5 DB15F RGB video input VGA 2 Secondary computer not included through VGA connection kit 6 DB9 RS 232F Room control system not included 7 RCA composite video input ECP cable harness and left and right RCA audio input 8 HDMI input High definition video source not included 9 Power Mains power supply 10 USBB Computer for service access only 11 RJ45 Network for web page management and 23 SNMP access CHAPTER 3 Using your interactive whiteboard system No Connector Connect to 12 4 pin mini DIN S video input Video source not included and left and right RCA audio input 13 7 pin mini DIN ECP cable harness 14 4 pin power mini DIN 5V 2A output ECP cable harness 15 3 pin power mini DIN 5V 1A output Not used Hl Notes e To connect your SMART Board 600 series interactive whiteboard see the SMART Board 600 and D600 series interactive whiteboard installation and user s guide smarttech com kb 001414 e Toconnect accessories to your SMART Board interactive whiteboard refer to the documents included with
6. Batteries are regulated in many countries Check with your reseller to find out how to recycle used batteries There are special regulations that must be met when shipping a product that has a lithium ion battery packaged with the product or shipping a lithium ion battery When returning a SMART Technologies 83 APPENDIX E Hardware environmental compliance product which contains a lithium ion battery or returning a lithium ion battery call SMART Technologies RMA for information on the special shipping regulations e 1 866 518 6791 Option 4 U S Canada e 1 403 228 5940 all other countries Packaging Many countries have regulations restricting the use of certain heavy metals in product packaging The packaging used by SMART Technologies to ship products complies with applicable packaging laws China s Electronic Information Products regulations China regulates products that are classified as EIP Electronic Information Products SMART Technologies products fall under this classification and meet the requirements for China s EIP regulations For more information see smarttech com compliance 84 Index 3 5 mm audio connectors A accessories included optional aspect ratios audio connections for controlling volume of muting resolving issues with B batteries C Chinese regulations closed captioning composite video connections connection diagrams ECP projector contact person D DHCP dis
7. Subnet Mask Displays or allows you to set the projector s subnet mask number in values between 0 0 0 0 and 255 255 255 255 Gateway Displays or allows you to set the projector s default network gateway 57 in values between 0 0 0 0 and 255 255 255 255 APPENDIX A Remotely managing your system through a network interface Submenu setting Description DNS Displays or allows you to set the projector s IP address for your network s primary domain name server in values between 0 0 0 0 and 255 255 255 255 Group Name Displays or allows you to set the projector s workgroup name maximum 12 characters Projector Name Displays or allows you to set the projectors name maximum 12 characters Location Displays or allows you to set the projector s location maximum 16 characters Contact Displays or allows you to set the contact name or number for projector support maximum 16 characters SNMP Enable Turns the Simple Network Management Protocol SNMP agent on or off Read Only Community Sets a password that is required foreach SNMP get request to the device Hl NoTE The default for Read Only Community is public Read Write Community Trap Destination Address Sets a password that is required for each SNMP set request to the device Hl NOTE The default for Read Write Community is private Displays or allows you to set the IP address of the network s SNMP TRAP manager in values between 0 0
8. disabled MJ Tip The set usb1source and set usb2source commands are only applicable to SMART UX60 projectors running DLP firmware version 1 0 0 4 or later H NOTE The Network and VGA Out setting s features are off by default Select on to activate these features 75 Appendix C Disabling user USB access In some situations you might want to disable the ECP s front USB receptacle Disabling the USB receptacle prevents users from using or saving documents to USB drives using the ECP s front USB receptacle The other USB receptacles won t be deactivated since they re required for your interactive whiteboard and computer connections to function Follow these instructions to remove and cut the case on the ECP and then remove the USB jumper switch to disable the ECP s USB receptacle CAUTION Always use an anti static wrist wrap when working on the ECP IMPORTANT Do not perform this operation if you are unfamiliar with using jumper switches You require a Phillips No 2 screwdriver a pair of wire cutters and a pair of needle nose pliers to perform the following procedure I To remove and cut the case on the ECP 1 Put the projector into Standby mode and then wait 15 minutes for it to cool down 2 Disconnect the projectors power cable from the power outlet 3 While holding the ECP to prevent it from falling use a Phillips No 2 screwdriver to remove the two screws from the bottom of the ECP Place the screws in a
9. 0 to 31 sharpness value Audio controls These commands control your projector s internal audio amplifier which affects sound passed through the projector to your external audio system not included Audio output controls aren t defined by the video source These settings are unavailable when the projector is in Standby mode These commands inform you of the current audio output settings Command Response get volume volume current volume setting get mute mute current mute setting get volumecontrol volumecontrol current volume control setting These commands control your projector s audio amplifier settings See Value based command methods on page 65 for setting absolute and adjustment commands Command Command target range Response set volume value 20 to 20 volume value set mute target on mute target off set volumecontrol target on volumecontrol target off Network controls These commands control your projector s network status and settings These settings are located in the OSD and are available even when the projector is in Standby mode You must locally set the network and VGA out commands to on for the network abilities to work 70 APPENDIX B Remotely managing your system through an RS 232 serial interface These commands inform you of the current network settings Command Response get netstatus netstatus connected netstatus disconnected netstatus disabled
10. Choosing a loCatlon s 2 2222821020282 teased Ate hes sede ube ws Loeliger e tide caueeeoute ba ate 7 Choosing a height 2 222 222 eee 8 Routing the cables 232 2 nssacih te eed fects sade gale Lidee ds clea padou esi ddd idence A EUNE BRKE de 8 Installing SMART software 2 2 2 e cece cece eeeeeeceeeceeeeeeees 8 Locking the pen tray to your interactive whiteboard 2 0 2 2 eee eee cece cece ee eeeee eee 9 Chapter 3 Using your interactive whiteboard system 0 0000 02222 e eee e ee eee ee eee 11 Using Vour projector merie e N EEEN EEEE I NENEKA NE ENAA ENES 11 Using your interactive whiteboard 2 2 2 c cece cece cccccecceeceeeeeees 24 Using the Extended Control Panel ECP 0 000002022 c cece cece cece cece ccc cece cece eee eeeeees 24 Chapter 4 Integrating other devices 0 000 ccc e cece eee eeeeeeeeees 27 Video format compatibility 0000000000 eee cece cece cece eeeeeeeeeeeeeees 27 Connecting peripheral sources and outputs 2 2222222222 e cece cece eee eeeeees 30 Chapter 5 Maintaining your interactive whiteboard system 2020 eeeeee ee 31 Maintaining your interactive whiteboard 0 2000222 c cece cece cece cece ccc cece eee eeeeeeeees 31 Cleaning the projector 2 2 2 2 eee 31 Focusing and adjusting the projector image 2 22 32 Replacing the projector lamp 22 eee e cece eee eee ence ee eee e ence
11. Do not operate this unit immediately after moving it from a cold location to a warm location When the unit is exposed to such a change in temperature moisture can condense on the lens and crucial internal parts Allow the system to stabilize to room temperature before operation to prevent possible damage to the unit Do not place the unit in hot locations such as near heating equipment Doing so could cause a malfunction and shorten the life of the projector Avoid setting up and using the SMART product in an area with excessive levels of dust humidity and smoke Do not place your SMART product in direct sunlight or near any appliance that generates a strong magnetic field If you need to lean the interactive whiteboard against a wall before you mount it make sure it remains in an upright position resting on the pen tray brackets which can sustain the weight of the interactive whiteboard N Do not rest the interactive whiteboard on its side or on the top of the frame IMPORTANT INFORMATION e You must connect the USB cable that came with your SMART Board interactive whiteboard to acomputer that has a USB compliant interface and that bears the USB logo In addition the USB source computer must be compliant with CSA UL EN 60950 and bear the CE mark and CSA and or UL Mark s for CSA UL 60950 This is for operating safety and to avoid damage to the SMART Board interactive whiteboard IMPORTANT e Use the SMART Board 685ix and D
12. Source selection controls These commands switch input sources The source type determines which commands can be accepted Command Response Available in Standby mode get input input field Yes set input field input field No The following table describes the source selection commands Command Description get input Returns the projector s current input set input field Sets the input to one of the selectable fields The following table describes the source selection response fields Field Description VGA1 Switches source to the VGA 1 input connector VGA2 Switches source to the VGA 2 input connector Composite Switches source to the Composite video connector If you installed your interactive whiteboard system according to the instructions this is the relay from the ECP HDMI Switches source to the HDMI input port None A non selectable value that appears when you enter a get input command while the projector is in Standby mode General source controls The following source controls apply to all input sources HDMI connector source controls are described in this section These controls are unavailable when the projector is in Standby mode You can specify custom color values for all inputs These commands inform you of the current source settings Command Response get displaymode displaymode current display mode setting get brightness brightness current brightness s
13. 0 0 and 255 255 255 255 The trap destination address is the IP address of the computer assigned to handle unsolicited data generated by SNMP TRAP events generated by the projector such as power state changes projector failure modes a lamp needing to be replaced or other issues 58 APPENDIX A Remotely managing your system through a network interface E mail alerts This menu enables you to enter your preferred address for receiving e mail alerts and adjust related settings Submenu setting Description E mail Alert Selects Enable to turn on or Disable to turn off the E mail Alert function To Displays or allows you to set the e mail address of the e mail alert recipient CC Displays or allows you to set the e mail address of the e mail alert copy to recipient From Displays or allows you to set the e mail address of the user who sends the e mail alert Outgoing SMTP server Displays or allows you to set the Simple Mail Transfer Protocol SMTP server that you use on your network Username Displays or allows you to set the SMTP server user name Password Displays or allows you to set the SMTP server password Alert Condition Sends e mail alerts whenever Lamp Warning Low Lamp Life Temperature Warning and Fan Lock conditions occur Select the settings you want and then click Submit H NoTE The projector sends an alert e mail SMART Alert to your e mail address Click E mail Alert Test
14. 3 pin mini DIN connector 4 pin powered mini DIN connector and 7 pin mini DIN connector S video input and associated dual channel audio input two RCA jacks HDMI connector input Two HD DB15 VGA inputs and associated audio input 3 5 mm jack and one HD DB15 VGA output and associated audio output 3 5 mm jack with additional interface support for Component YPbPr and Component YCbCr inputs with proper adapters not included RJ45 cable for local area network connections RS 232 connector USB B receptacle for service access Extended Control Panel ECP Your projector system s ECP attaches to the bottom frame of your interactive whiteboard The ECP features controls for power source selection and volume adjustment as well as an integrated USB hub that enables you to switch seamlessly between two connected computers CHAPTER 1 About your interactive whiteboard system Connection receptacles for your source inputs include e One USB A receptacle on the front of the ECP for USB drives e Two USB A receptacles behind the interactive whiteboard e Two RCA jacks on the front of the ECP for dual channel audio input e One RCA jack on the front of the ECP for composite video input e One captive USB B receptacle for your primary computer e One DB15M receptacle behind the interactive whiteboard for connecting to the projector e One USB B receptacle behind the interactive whiteboard for connecting a secondary computer Included accessori
15. CHAPTER 6 Troubleshooting your interactive whiteboard system Resolving image issues To resolve common image issues complete the following tasks e Ensure the computer or other video source is on and set to display a resolution and refresh rate supported by the projector see Video format compatibility on page 27 e Ensure the video source is properly connected to the projector e Press the Input Select button on the remote control or ECP to switch to the correct video source If these tasks don t resolve the issue refer to the following sections for additional troubleshooting information Loss of signal If a video source signal is not detected out of range of the projector s support video modes or the signal is being switched to a different device or input the projector doesn t show a source signal and instead displays the SMART logo on a blue screen I To resolve signal loss issues 1 Wait approximately 45 seconds for the image to synchronize Some video signals require a longer synchronization period 2 If the image doesn t synchronize check the cable connections to the projector and the ECP 3 Ensure that the image signal is compatible with the projector see Video format compatibility on page 27 4 If there are any extension cables switch boxes connection wall plates or other devices in the video connection from the computer to the projector temporarily remove them to ensure they are not causing the v
16. Rear Ceiling IMPORTANT SMART recommends that you never change this setting from the Ceiling projection mode Source Adjusts the input source to VGA 1 VGA 2 Composite S Video or HDMI USB Control settings This menu allows you to associate a video source with a USB receptacle on the ECP Submenu setting USB1 Source Description Enables touch for the selected video source VGA 1 VGA 2 HDMI or Disabled by associating the video source with the room computer USB receptacle USB1 on the ECP USB2 Source Enables touch for the selected video source VGA 1 VGA 2 HDMI or Disabled by associating the video source with the laptop USB receptacle USB2 on the ECP TIP These settings are only available for SMART UX60 projectors running DLP firmware version 1 0 0 4 or later Network settings This menu allows you to use or not use Dynamic Host Control Protocol DHCP and to set the network related addresses and names when DHCP is not used Submenu setting DHCP Description Determines if the projector s IP address and other network settings are dynamically assigned by a DHCP server or manually set e Onallows the network s DHCP server to assign a dynamic IP address to the projector e Off allows you to manually set the projector s IP address and other network settings IP Address Displays or allows you to set the projector s IP address in values between 0 0 0 0 and 255 255 255 255
17. bottom of the lamp module H NOTE Don t try to remove these screws Captive screws can t be removed but they must be loose 6 Use the handle on the bottom of the lamp module to slide out the lamp and remove it from the projector 35 CHAPTER 5 Maintaining your interactive whiteboard system I To put the new lamp module into the projector 1 2 D an FF Q Remove the new lamp module from its packaging Carefully place the lamp module into the projector using the handle on the top of the module Hold the lamp module vertically and guide it into its slot Gently press the power end of the lamp module against the projector to ensure the power plug makes contact with the projector s power receptacle Power plug Use the Phillips screwdriver to tighten the captive screws Carefully slide the lamp cover back onto the projector Connect the power cable to the wall outlet Press the Power button once on the remote control or ECP to confirm that the projector is operating and that the lamp module is correctly installed Put the old lamp in a secure container and handle it gently until you recycle it I To finish the projector lamp installation 36 1 2 Turn on the projector Access the service menu to reset the lamp hour counter see Resetting the lamp hours on next page Activate the projector s alert e mails and lamp warnings if they ve been deactivated see E mail alerts on page 59 and
18. current horizontal position offset setting get vposition vposition current vertical position offset setting get aspectratio aspectratio current projector aspect ratio get projectionmode projectionmode current projection mode get startupscreen get resolution startupscreen current startup screen setting resolution current input resolution get language language current language setting get groupname groupname current projector group name get projectorname projectorname current projector name get locationinfo locationinfo current projector location get contactinfo contactinfo current support contact information get modelnum modelnum current model number get videomute videomute current video mute setting get serialnum serialnum serial number 72 APPENDIX B Remotely managing your system through an RS 232 serial interface These commands inform you of the current system settings These commands are available even when the projector is in Standby mode Command Response get lamphrs lamphrs current lamp hours of operation get syshrs syshrs current projector hours of operation get fwverddp fwverddp current projector firmware version get fwvernet fwvemet current network firmware version get fwvermpu fwvermpu current processor firmware version get fwverecp fwverecp current ECP firmware version get vg
19. custom color and luminance output Each color has a default value of 100 Adjustments to the color settings register to the User mode Auto Signal Detect Enables or disables signal searching of input connectors e Select On to have the projector continuously switch inputs until it finds an active video source e Select Off to maintain signal detection in one input Lamp Reminder 55 Select On to show or Off to hide the lamp replacement reminder when it appears This reminder appears 100 hours before the recommended lamp replacement APPENDIX A Remotely managing your system through a network interface Submenu setting Lamp Mode Description Adjusts lamp brightness to Standard or Economy Standard displays a high quality bright image Economy increases the lamp life by decreasing the brightness of the image Auto Power Off Sets the length of the auto power off countdown timer between 1 and 240 minutes The timer begins to count down when the projector no longer receives a video signal The timer finishes when the projector enters Standby mode Select 0 to turn off the timer Zoom Adjusts the zoom to the center of the image in or out from 0 to 30 H position RGB input Moves the horizontal position of the source video left or right from 0 to 100 relative to the projected image EH NOTE This is useful in situations where the source video is cut off V position RGB input Moves the v
20. in damage and poor image quality e Donot allow liquids or commercial solvents of any kind to flow into the projector IMPORTANT INFORMATION IMPORTANT e Put your SMART product into Standby mode before cleaning it e Follow these guidelines to clean the projector o Wipe the exterior of the projector with a lint free cloth o If necessary use a soft cloth moistened with a mild detergent to clean the projector housing o Do not use abrasive cleaners waxes or solvents o Avoid touching the lens If it is necessary to clean the lens o Use liquids or commercial solvents Such as glass cleaners to clean the lens but do not spray them directly on the system o Use protective gloves and dip a lint free cloth such as Purestat PW2004 in an anti static solvent Such as Hyperclean EE 6310 o Gently wipe the lens from the center to the edge Do not apply any pressure to the lens Service ZY WARNING e There are no user serviceable parts inside the pen tray Only qualified personnel should disassemble the pen tray s printed circuit boards and this procedure must be done with proper electrostatic discharge ESD protection P CAUTION e Donot adjust any settings in the service menu other than those listed in the following procedures Changing other settings might damage or affect the operation of your projector and may invalidate your warranty e When transporting your SMART product repack it with as much of the original packa
21. safe place 77 APPENDIX C Disabling user USB access 4 Remove all cables connected to the ECP 5 Locate the jumper cover between the PC and SE240 labels on the side of the ECP that faces the wall 6 Using a pair of wire cutters cut through the two tabs on the jumper cover and remove it from the ECP Keep the jumper cover in a safe place I To remove the USB jumper switch 1 Locate the USB jumper behind the jumper cover port 2 Using needle nose pliers pull the jumper from the two connection posts and then place it ona single post IMPORTANT o Only adjust the jumper position Do not adjust the PC SE240 switch which is also accessible from this area o Do not discard the jumper Discarding the jumper makes the USB deactivation difficult to reverse 3 Insert the USB jumper cover into the USB A port on the front of the ECP 78 APPENDIX C Disabling user USB access 4 Connect all cables to the ECP See the Using the Extended Control Panel ECP on page 24 for more information 5 Secure the ECP to your interactive whiteboard with the two screws you removed previously 6 Connect the projector s power cable to the power outlet 79 Appendix D Remote control code definitions IR signal format NEC 1 Key Repeat Vendor code Key code format Byte 1 Byte 2 Byte 3 Byte 4 Input F1 8B CA 14 EB
22. the end of its life The projector has an internal problem I To resolve the Lamp Failure error 1 2 Restart the projector see Your projector stops responding on previous page Check the remaining lamp hours using the on screen menu see Adjusting projector settings on page 14 If the lamp has more than 2000 hours of use it s near the end of its lifespan Replace your lamp as described in Removing and replacing the projector lamp module on page 33 If replacing the lamp module doesn t resolve the issue put the projector into Standby mode disconnect the power cable and then contact your authorized SMART reseller The projector Power and Service lights are off If the projector Power and Service lights are both off one of the following issues is occurring There was a power outage or a power surge A circuit breaker or a safety switch was tripped The projector isn t connected to the power source The projector has an internal problem I To resolve the unlit projector Power and Service lights issue 1 2 3 4 5 45 Check the power source and then make sure that all cables are connected Confirm that the projector is connected to an active power outlet Make sure the pins on the connectors aren t broken or bent Connect the power cable and then turn on the projector If the previous steps don t resolve the issue disconnect the power cable and then contact your authorized SMART reseller
23. your interactive whiteboard system When required repack it with all of the original packaging This packaging was designed to provide optimal shock and vibration protection If you no longer have your original packaging purchase the same packaging directly from your authorized SMART reseller If you prefer to use your own packaging materials make sure you adequately protect your unit Make sure that the projector lens and mirror are protected against any physical contact or pressure which may damage the projector s optics Ship your interactive whiteboard in an upright position to deter shippers from placing heavy objects on it 51 Appendix A Remotely managing your system through a network interface Web page management 2 2 22 eee 53 Accessing web page management 2 2 eee 53 HOME 23525 contre eo a ttt eases oe seo ee ee e teens 54 COMMU DAMEN ice aes eos atone eae eee Sk eee ee aOR See Benen soe 54 USB Control settings 00 00 000 cece eee cece cece eee e oaao aa aa aaran anaana 57 Network settings 02 c eee ccc eee ee ce cece cece cece eee e cece cece eeeeeceeeeeeeeeeeeeeeeeeeeees 57 E mail alerts 2 2 22 e cece cece eee ce eeeccececcesceeeeeees 59 Password settingS 00000 0c cece cece cece cece cece cece c cece c i dae innin ea riedia 59 Simple Network Management Protocol SNMP 0 0 cee eee eee cece cece eee eeeeeees 60 This appendix includes detailed instructions o
24. 20000 c cece eee eeeeeeeee 81 Appendix E Hardware environmental compliance 20000 20eeeeeeeeeeeeeeee 83 Waste Electrical and Electronic Equipment regulations WEEE directive 2 83 Restriction of Certain Hazardous Substances ROHS directive 020 222200000 83 Batteries asasina a socom teas a a edenale ea E des te Satna E temitane ates 83 Packaging AP SMR at tates SINS a a SIN hl BAY a a ae a e 84 China s Electronic Information Products regulations 0 0 2c cece cece eeeeeceeeeeeees 84 INdOX cece ee EE A E eal Lk Chto Coated a 85 viii Chapter 1 About your interactive whiteboard system SMART Board 600ix interactive whiteboard system features 0 00 0000022 c cece eee e ee eee 2 SMART Board 600 series interactive whiteboard 0222222 20ccc cece cece cccceeeeeeeeee 2 SMART UX60 projector 2 222 eee 3 Extended Control Panel ECP 0 000000 cece eee cece cece eeeeeeeeeeeeeeees 4 Included accessories 2 2 2 2 eee 5 Remote control 0 2 0 2c cece cece cece cece cece cece eee cece a e E EEE ea pa Eee ieii 5 RENS a 23a a es ee eee ee ne Ne ee ea 5 PE Cle 22sec cee eee sos ge atte i sae gone re see oe Oe Gee eat on eee et 6 Optional accessories 00 022 0 ccc c cece ccc ccc cece cece cece cece eee beeeeeeeeeeeeeeeeeeeseeeeeees 6 Your SMART Board 600ix interactive whiteboard system combines the f
25. 6 Solid green Off Solid green Solid green Correct None There s an issue with the interactive whiteboard See Resolving operation issues on next page Solid green Off Solid green Flashing green Correct Touch only SMART Product Drivers isn t installed or running correctly on the connected computer Solid green Off Solid green Off OR Solid red N A None There s an issue with the connections between the interactive whiteboard and the other components of the system See Resolving connection issues on next page Solid green Off Off Off OR Solid red N A N A The ECP isn t receiving power See Resolving ECP issues on page 50 Solid amber Flashing red N A N A None N A There s an issue with the projector lamp See The Lamp Failure message appears on page 45 Off Flashing red Flashing green and amber Off None None The projector s operating temperature has been exceeded See The Projector Overheatead Fan Failure or Color Wheel Failure message appears on page 44 Off Solid red N A N A None N A There s an issue with the projector s fan or color wheel See The Projector Overheatead Fan Failure or Color Wheel Failure message appears on page 44 Off Off Off Off None None The projector power c
26. 685ix interactive whiteboard systems installation instructions smarttech com kb 137394 to install your interactive whiteboard projector and ECP e Make sure an electrical socket is near your SMART product and remains easily accessible during use e Using your SMART product near a TV or radio could cause interference to the images or sound If this happens move the TV or radio away from the projector Operation ZY WARNING e f you are using an audio system use only the power supply included with that product Using the wrong power supply might create a safety hazard or damage the equipment If in doubt refer to the specification sheet for your product to verify the power supply type e Donot climb or allow children to climb on a wall or stand mounted SMART Board interactive whiteboard Do not climb on hang from or suspend objects from the projector boom N Climbing on the interactive whiteboard or projector boom could result in personal T f injury or product damage DO CAUTION e Do not block the projector s ventilation slots and openings e Avoid putting the projector into Standby mode during the lamp ignition phase because this can lead to premature lamp failure Keep the projector lamp on for a minimum of 45 minutes before putting it into Standby mode to preserve the lamp life IMPORTANT INFORMATION e Inahigh altitude location over 6000 1800 m where the air is thin and cooling efficiency is reduced use the proj
27. A is a registered trademark of The Video Electronics Standards Association All other third party product and company names may be trademarks of their respective owners Copyright notice 2012 SMART Technologies ULC All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART One or more of the following patents US6320597 US6326954 US6540366 US6741267 US7151533 US7687736 US7757001 USD616462 USD617332 and USD633546 Other patents pending 01 2012 Important information Before you install and use your SMART Board 600ix interactive whiteboard system read and understand the safety warnings and precautions in this user s guide and the included warnings document These safety warnings and precautions describe the safe and correct operation of your interactive whiteboard system and its accessories helping you to prevent injuries and equipment damage Ensure that your interactive whiteboard system is always being used correctly In this document interactive whiteboard system refers to the following e SMART Board 600 series interactive whiteboard e SMART UX60 projector e Accessories and optional equipment The projector included wi
28. B receptacle is active only when you select the associated video source as the projector input source The associated video source is VGA1 by default but you can change it using the projector menu Back 13 RJ11 6 conductor receptacle for SMART Hub SE collaboration platform control WM Tip If your computer has an HDMI output you can connect a USB cable from your computer to either of the USB B receptacles on the ECP and an HDMI cable from your computer to the HDMI connector on the projector Associate the HDMI source with the appropriate USB receptacle see Adjusting projector settings on page 14 Press the Input button on the ECP to switch to the HDMI input 26 Chapter 4 Integrating other devices Video format compatibility 20 0 0 ccc cece cece cece cece cence eee cece ee eeeeeeeeeeeeeceeeeeees 27 Native video format 2 2 aa aa cece cece ceceecececececcecceeceeees 27 Video format compatibility 000 000000 ee eee eee cece eee eeeeeeeeeeeeees 28 HD and SD signal format compatibility 000 000000000 ccc cece ccc cece cece cece eeeee 29 Video system signal compatibility 222 000 0202 2 cece cece ccc cc ccc ccc cc ccc cece eee e eee eeeees 29 Connecting peripheral sources and outputs 22 2 202202222 e eee e cece annann nann 30 This chapter provides information on integrating your SMART Board 600ix interactive whiteboard system with peripheral devices Video format compatibility Yo
29. CC2 Typically CC1 displays U S English subtitles while CC2 displays other regional languages such as French or Spanish depending on television channel or media setup Display Mode Adjusts the display output to SMART Presentation Bright Room Dark Room sRGB and User modes so you can project images from various sources with consistent color performance e SMART Presentation is recommended for color fidelity e Bright Room and Dark Room are recommended for locations with those conditions e SRGB provides standardized accurate color e User enables you to apply your own settings Brightness Adjusts projector brightness from 0 to 100 Contrast Adjusts the difference between the lightest and darkest parts of the image from 0 to 100 Frequency Adjusts the display data frequency of the projected image from 5 to 5 to match the frequency of your computer s graphics card Tracking Synchronizes your projector s display timing with your computer s graphics card from 0 to 31 Sharpness Adjusts the projected image s sharpness from 0 to 31 White Peaking Degamma Adjusts the image color brightness from 0 to 10 while providing more vibrant white shades A value closer to 0 creates a natural image and a value closer to 10 enhances brightness Adjusts the color performance of the display from 0 to 3 Color Adjusts the Red Green Blue Cyan Magenta and Yellow colors on the projector from 0 to 100 to provide
30. Control panel on page 54 CHAPTER 5 Maintaining your interactive whiteboard system Resetting the lamp hours After you replace the lamp module you need to access the projector service menu and reset the lamp hours To prevent accidental errors only a system administrator should perform this procedure Hl NOTE Always reset the lamp hours after you replace the lamp because lamp service reminders are based on the current hours of use I To reset the lamp hours 1 Using the remote control press the following buttons quickly to access the service menu Down Up Up Left Up P CAUTION Do not adjust any settings in the service menu other than those listed in this guide Changing other settings can damage or affect the operation of your projector and may invalidate your warranty 2 Scroll down to Lamp Hour Reset and then press Enter P CAUTION Do not reset the lamp hours unless you have just replaced the lamp module Resetting the lamp hours on an old lamp can damage your projector as a result of lamp failure 3 Scroll down to the Exit field and press Enter to exit the projector service menu 37 Chapter 6 Troubleshooting your interactive whiteboard system Before you starn agence ise nce ae ce eek oh ead od atlies oe chee Meo ald an de ed anes see Pe doe doen nes zone NERES i 40 Locating status lights 2 0 e cece cece cece oaar aranana annn 40 Locating serial numbers 22 e cece cece cece cceec
31. Power F1 8B CA 12 ED Menu F1 8B CA 1B E4 Up a F1 8B CA 40 BF Left 4 F1 8B CA 42 BD Enter lt F1 8B CA 13 EC Right F1 8B CA 43 BC Down v F1 8B CA 41 BE Hide F1 8B CA 15 EA Volume up a F1 8B CA 44 BB Mode F1 8B CA 45 BA Mute F1 8B CA 11 EE Volume down v F1 8B CA 46 B9 81 Appendix E Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured sold and disposed of in a safe and environmentally friendly manner Waste Electrical and Electronic Equipment regulations WEEE directive Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union When you dispose of any electrical or electronic equipment including SMART Technologies products we strongly encourage you to properly recycle the electronic product when it has reached the end of its life If you require further information please contact your reseller or SMART Technologies for information on which recycling agency to contact Restriction of Certain Hazardous Substances ROHS directive This product meets the requirements of the European Union s Restriction of Certain Hazardous Substances RoHS directive 2002 95 EC Consequently this product also complies with other regulations that have arisen in various geographical areas and that reference the European Union s RoHS directive Batteries
32. Sets Bek Bs hike td Deed ee teas 8S 70 Network controls 2 22 222 2 c cece ee ccc cee e cece cece cece eee c cece ceeeeeeceeeeeeeeeeeeeeeeeees 70 System controls 2 cece cece cece cece cece cece cece cecccecesececccccececeeeeeees 72 This appendix includes detailed instructions on how to set up your computer or room control system to remotely manage your SMART Board 600ix interactive whiteboard system settings through an RS 232 serial interface 61 APPENDIX B Remotely managing your system through an RS 232 serial interface Connecting your room control system to the SMART UX60 projector By connecting a computer or room control system to the RS 232 serial interface of the SMART UX60 projector you can select video inputs start up or shut down your interactive whiteboard system and request information such as projector lamp use current settings and network addresses Pin configuration on the projector s RS 232 connector The following table provides the pin configuration on the SMART UX60 projector This pin configuration follows a three wire connection so that a straight through male to female RS 232 serial cable connects to the projector s serial interface in the following arrangement Pin number Projector s female RS 232 connector 2 Transmit 3 Receive 5 Signal Ground Serial interface settings The serial interface of the projector acts as a Data Communications Equipment DCE device and its settings c
33. XGA 60 1 67 1 60 Letterbox 1280 x 960 Quad VGA 60 4 3 60 Letterbox 1280 x 960 Quad VGA 85 4 3 85 002 Letterbox 1280 x 960 SXGA3 60 5 4 60 02 Pillarbox 1280 x 1024 SXGA3 75 5 4 75 025 Pillarbox 1280 x 1024 SXGA3 85 5 4 85 024 Pillarbox 1600 x 1200 SXGA 4 3 59 978 Pillarbox 1600 x 1200 UXGA_60 4 3 60 Pillarbox 28 CHAPTER 4 Integrating other devices HD and SD signal format compatibility The following tables list the projector s high definition and standard definition format signal compatibility which you can adjust by using the aspect ratio commands described in Adjusting projector settings on page 14 Signal format Aspect ratio Horizontal Vertical Match Input frequency kHz frequency Hz appearance 480i 525i 4 3 15 73 59 94 Full screen 480p 525p 4 3 31 47 59 94 Full screen 576i 625i 5 4 15 63 50 Pillarbox 576p 625p 5 4 31 25 50 Pillarbox 720p 750p 16 9 45 59 94 Letterbox 720p 750p 16 9 37 5 50 Letterbox 1080i 1125i 16 9 33 75 59 94 Letterbox 1080i 1125i 16 9 28 13 50 Letterbox 1080p 1125p 16 9 67 5 59 94 Letterbox 1080p 1125p 16 9 56 25 50 Letterbox Hl NoTE Your projector is HD Ready Its native resolution supports a pixel perfect display of 720p source content However because the projector compresses 1080i source content to fit its native resolution it doesn t support a pixel perfect display of 1080i source content Video system signal compatibility The following
34. a lint free cloth o If necessary use a soft cloth moistened with a mild detergent to clean the projector housing e Donot use abrasive cleaners waxes or solvents When cleaning the projector s mirror e Usea bellows bulb or air blower bulb Commonly found in audio visual supply stores to blow off dust Never touch the mirror with your bare hands or a brush e f wiping the mirror is unavoidable wear protective gloves and gather the cleaning cloth into a ball Gently run the cleaning cloth across the mirror like you would a feather duster When cleaning the projector s lens e Usea bellows bulb or air blower bulb commonly found in audio visual supply stores to blow off dust Never touch the lens with your bare hands or a brush e f wiping the lens is unavoidable wear protective gloves and gather the cleaning cloth into a ball Gently run the cleaning cloth across the lens from the center to the edge using the cleaning cloth like you would a feather duster Focusing and adjusting the projector image For information on focusing and adjusting the projector image see Focusing the image on page 21 and Adjusting the image on page 22 32 CHAPTER 5 Maintaining your interactive whiteboard system Replacing the projector lamp This section provides detailed instructions for replacing the projector lamp module Removing and replacing the projector lamp module Eventually the lamp module will dim and a message will appear remi
35. able isn t properly connected OR There s an issue with the mains power supply for example the circuit breaker is off 42 CHAPTER 6 Troubleshooting your interactive whiteboard system Resolving interactive whiteboard issues This section includes information on resolving issues with your interactive whiteboard For information not covered in this section see the SMART Board 600 and D600 series interactive whiteboard installation and user s guide smarttech com kb 001414 Resolving operation issues To resolve operation issues complete the following tasks e Confirm that the 4 wire cable and 2 wire cable if present is connected to the interactive whiteboard s controller module e f necessary complete additional troubleshooting with the guidance of SMART Support using SMART Board Diagnostics Resolving connection issues To resolve connection issues complete the following tasks e Confirm that the ECP cable harness s 4 pin mini DIN connector is properly connected to the 5V 2A connector on the projector e Confirm that the USB cable is properly connected from the interactive whiteboard to the ECP e Confirm that the USB cable is properly connected from a fully functional USB receptacle on the computer to the correct USB receptacle on the ECP e Confirm that the projector s on screen menu option for the USB receptacle is set to the correct video source e If necessary complete additional troubl
36. active whiteboard system Setting Use Notes ad amp Network menu Network and VGA Activates the projectors VGA Out and Out RJ45 connector and network features Status Displays the current network status The default is off Connected Disconnected or Off DHCP Displays the status of the network s The default is on Dynamic Host Configuration Protocol On enables a DHCP server on the DHCP as On or Off network to automatically assign an IP address to the projector Off enables an administrator to assign an IP address manually Password E mails the network passwordtothe See Web page management on page Reminder predefined e mail recipient 53 to set up a destination e mail address IP Address Displays the projector s current IP To change the projector s IP address address in values between 0 0 0 0 and use the RS 232 connector see 255 255 255 255 Network controls on page 70 or use a DHCP server to assign a dynamic IP address and then set a static IP address using the network remote management feature see Remotely managing your system through a network interface on page 53 Subnet Mask Displays the projector s subnet mask number in values between 0 0 0 0 and 255 255 255 255 Gateway Displays the projector s default network gateway in values between 0 0 0 0 and 255 255 255 255 DNS Displays the projector s primary domain name number in values between 0 0 0 0 and 255 255 255 255 MAC Addre
37. an t be configured You must configure your computer s serial communication program such as Microsoft HyperTerminal or your room control system s serial communication settings with the following values Setting Value Data Rate 19 2 kbps Data Bits 8 Parity None Stop Bits 1 Flow Control None 62 APPENDIX B Remotely managing your system through an RS 232 serial interface Hl NOTES Asynchronous mode is disabled by default in the projector All commands should be in ASCII format Terminate all commands with a carriage return All responses from the projector are terminated with a command prompt Wait until you receive the command prompt indicating that the system is ready for another command before you continue The room control feature of the projector is always on I To configure your computer s serial interface 63 1 Turn on your computer and then start your serial communications program or terminal emulation program Connect your computer to the serial connection cable you previously connected to the projector Configure your serial interface settings using the values in the table in the previous section and then press ENTER The gt character appears as a command prompt on the line that follows H NOTE If no message or an error message appears your serial interface configuration isn t correct Repeat step 3 Type commands to configure your settings Hl NOTES o Tosee alist o
38. aoutnetenable vgaoutnetenable current get signaldetected signaldetected true or false get usb1source usb1source Video source associated with the USB 1 connector on the ECP get usb2source TIP usb2source Video source associated with the USB 2 connector on the ECP The get usb1source and get usb2source commands are only applicable to SMART UX60 projectors running DLP firmware version 1 0 0 4 or later These commands control the current system settings These commands are unavailable when the projector is in Standby mode See Value based command methods on page 65 for setting absolute and adjustment commands Command Command target range Response set autosignal target on autosignal target off set lampreminder target on lampreminder target off set highbrightness target on highbrightness target off set autopoweroff value 0 to 240 autopoweroff value set zoom value 0 to 30 zoom value set projectorid value 0 to 99 projectorid value set hposition value 0 to 100 hposition value set vposition value 5 to 5 vposition value set aspectratio target fill aspectratio target match 16 9 73 APPENDIX B Remotely managing your system through an RS 232 serial interface Command set projectionmode target Command target range front ceiling rear rear ceiling Response projectionmode target set startupscreen targe
39. application and then use it as described in your application s user guide 60 Appendix B Remotely managing your system through an RS 232 serial interface Connecting your room control system to the SMART UX60 projector 022 2222 2222 62 Pin configuration on the projector s RS 232 connector 22 2 22202222 cece eee eee e eee 62 Serial interface settingS 0 0 0 0 0c ccc cece cece cece cece cece cece cece ence eee ee tessa eeeneeeennes 62 Projector programming commands 2 2 2 2 eee eee cece e cece cece cece cece cece cece ce ceeeeeeeeeeeees 64 Projector power state controls 2 222222 64 Command inventory 000020 o cece ccc cece ccc cece cece ee Aaaa oaa ea aa araara nanana 64 Value based command methods 2 222222 eee 65 Absolute values and adjustment values 2 2 2 2 65 Video source specification values 2 22222 222 c cece cece cece cece ccc cece cece cece ee eeeeees 65 Power state controls 2222 2022 eee ccc cece cece ccc cece cece cece cece ecceeeeceeeeeeeeeeeeees 66 Source Selection Controls 2 2 0 eee eee eee eee eee n cece eee e nee eeeeeenneeeeees 67 General source controls 2 22 22 eee 67 Additional VGA source controls 0 0000000 e ndadra oaa naonao nannaa 69 Additional Composite video source controls 0000 000 00 e cece eeeeeeeee 69 Audio COMMONS 2 o 5 22 g5c088e seid a aoee ee oe Soe ab Sss
40. ate your interactive whiteboard system Install the projector and your interactive whiteboard on the same flat surface For best presentation alignment mount your interactive whiteboard system in a location that s central to your audience s viewing direction For mobile or adjustable installation options contact your authorized SMART reseller CHAPTER 2 Installing your interactive whiteboard system Choosing a height SMART includes a mounting template with each interactive whiteboard system If you lose this template contact your authorized SMART reseller Using this template ensures that you can do the following e Mount the projector at a safe height for head space clearance while maintaining enough space for airflow and installation access above the unit e Position the projector at the correct height above your interactive whiteboard to align the projected image with the touch screen Dimensions on the template recommend a distance from the floor suitable for adults of average height You should consider the general height of your user community when you choose a position for your interactive whiteboard Routing the cables When connecting cables from the SMART UX60 projector to your interactive whiteboard make sure that all cables pass between the two interactive whiteboard wall mounting brackets Make sure the cables don t rest on the wall mounting brackets l ikbal
41. cece eee ncceeeeeennnaeeees 33 Chapter 6 Troubleshooting your interactive whiteboard system 22222 2 2 39 Belore VOU SEAN eerie or aah a Wee te ee a dre ee on eu 40 Determining you interactive whiteboard system s status 22 2200 220222 e eee eee eee 41 Resolving interactive whiteboard isSueS 2222222222 eee cece cece cece cece ec cece ccc e cece eeeeeees 43 Resolving projector isSueS 22 22 2 eee 44 Resolving ECP iSsu S 0 0 00000 c cece ccc cece eee cece cece eeeeeeeeceeeeeeeeeeeeees 50 Accessing the service Menu 2 ee ee 50 Transporting your interactive whiteboard system 222 2022222 e cece cece cece cece eee eeeees 51 vii CONTENTS Appendix A Remotely managing your system through a network interface 53 Web page management 0 2 22 c cece cece cece cece cece cece cece cece aaraa naaar annan 53 Simple Network Management Protocol SNMP 0 2 220 e cece eee ceececeeeeeeeeeeees 60 Appendix B Remotely managing your system through an RS 232 serial interface 61 Connecting your room control system to the SMART UX60 projector 22222 2 22222 62 Projector programming commands 2 2 2 2 eee cece cece cece cece eecececccecceeeeeees 64 Appendix C Disabling user USB access 00 0000000 o ccc cece cece eee 77 Appendix D Remote control code definitions 02 2
42. ceeececeeeeeeees 22 Using your interactive whiteboard 222 e eee e cece ccc adaa aa nrinn 24 Using the Extended Control Panel ECP 0 2 000000 c cece ccc cece cece cece cece eeeeeeeeeees 24 This chapter describes the basic operation of your interactive whiteboard system and explains how to set up your remote control retrieve system information access the projector s image adjustment options and integrate your interactive whiteboard system with peripheral devices Using your projector This section explains how to use your projector and its included remote control Using your remote control The projector remote control enables you to access on screen projector menus and change projector settings CHAPTER 3 Using your interactive whiteboard system Replacing the remote control battery Follow this procedure to replace the remote control battery ZY WARNING e Reduce the risk associated with a leaking battery in the projector s remote control by following these practices o Use only the specified type of coin cell battery o Orient the battery s positive and negative terminals according to the markings on the remote control o Remove the battery when the remote control is unused for an extended period o Donot heat disassemble short or recharge the battery or expose it to fire or high temperatures o Avoid eye and skin contact with the battery if it has a leak e Dispose of the exhauste
43. ch sources on the projector 24 CHAPTER 3 Using your interactive whiteboard system IMPORTANT e There are no projector menu options on the ECP Keep your remote control in a safe place because the ECP is not a substitute for the remote control e Donot disconnect cables from the ECP to connect peripheral devices because you could disconnect controls for your interactive whiteboard The following diagram and table describe the components of the ECP Number Function Front 1 Power and ECP status indicator light 2 Input selection 3 Volume control 4 USB A receptacle for USB drives 5 RCA jack composite video input for peripheral devices such as a DVD Blu ray players 6 RCA audio jack right input 7 RCA audio jack left input Left side 8 DB15 socket ECP cable harness only 9 USB A receptacle for any USB peripheral up to 500mA 25 CHAPTER 3 Using your interactive whiteboard system Number Function Right side 10 USB B receptacle for a secondary computer such as a laptop Hl NoTE This USB receptacle is active only when you select the associated video source as the projector input source The associated video source is VGA2 by default but you can change it using the projector menu 11 USB A receptacle for SMART Board interactive whiteboard only 12 USB B receptacle for your primary computer Hl NoTE This US
44. connection diagram for 22 displaying the name of 58 focusing the image of 21 installing 7 lights and status of 40 locating the serial number on 40 remotely managing 53 61 replacing the lamp of 33 routing cables from 8 troubleshooting 44 using your remote control with 11 video format compatibility for 27 Q quad VGA support 28 R RCA jacks 23 25 refresh rates 27 28 remote control about 5 code definitions for 81 installing the battery 12 using the buttons 13 RJ45 connector 23 INDEX RoHS directive 83 room control 53 61 RS 232 serial interface 62 S S video connections 24 29 SD signal compatibility 29 serial interface See RS 232 serial interface serial number 40 signal loss 46 SMART Board interactive See interactive whiteboard whiteboard SMART UX60 projector See projector SMTP 59 SNMP 60 sound See audio startup screen 56 subnet mask 57 71 SVGA support 28 SXGA support 28 T temperatures operating and storage vi transportation 51 trap destination address 58 troubleshooting 39 U USB drives 25 77 USB receptacles 23 25 57 UX60 projector See projector UXGA support 28 V VGA connections 23 67 69 VGA support 28 87 video connections for 23 format compatibility for 27 volume control 25 70 warnings iii water and fluid resistance vi web page management 53 WEEE directive 83 whiteboard See interactive whiteboard XGA support 28 zoom 56 SMART Technologies smarttech com support smarttech com contactsuppo
45. ctor doesn t have integrated speakers but you can connect an audio system to the audio output connector in the projector s connection panel If no sound is coming from your audio system perform the following procedure I To resolve audio issues 1 Ensure that the speakers or audio system s cables are properly connected to the audio output plug on the projector s connection panel 2 Press the Mute button on the projector s remote control and if Audio Mute is on turn it off 3 Check the ECP s volume knob or use the projector s remote control to ensure that the volume isn t at the lowest setting 4 Ensure that your speaker or audio system is on and that the volume is turned up 5 Check that your source input such as your computer or video device isn t malfunctioning Ensure that its audio output is on and that the volume isn t set to the lowest position Hl NoTE You must display the source input s video to play its audio through the connected speakers or audio system 6 Ifthe previous steps don t resolve the issue contact your authorized SMART reseller Resolving network communication issues If you don t have network access perform the following procedure to troubleshoot your system I To resolve network communication issues 1 Ensure that your network cable is properly connected to the RJ45 connection on the projector s connection panel 49 CHAPTER 6 Troubleshooting your interactive whiteboar
46. d battery and product components in accordance with applicable regulations I To replace the remote control battery 1 Hold down the side release on the left side of the battery holder and pull the battery holder completely out of the remote control 2 Remove the old battery from the battery holder and replace it with a CR2025 coin cell battery IMPORTANT Align the positive and negative signs on the battery terminals with the correct signs on the battery holder 3 Insert the battery holder into the remote control CHAPTER 3 Using your interactive whiteboard system Using the remote control buttons The projector remote control enables you to access on screen menus and change projector settings Use the Power W button on the remote control or ECP to put the projector into Standby mode or to turn it on You can also use the Input button on the remote control or ECP to switch sources on the ae m 10 Number Function Description 1 Input Select a video and audio input source 2 Menu Show or hide the projector menus 3 Left Right Change the menu selections and adjustments a Up and v Down arrows 4 Hide Freeze hide or display the image e Press once to freeze the image For example you can display a question on the screen while you check your e mail e Press again to hide the image that is to display a black screen e Press again to return to the liv
47. d system 2 Ensure that the LAN warning light on the projector is green To activate the projectors network features use the vgaoutnetenable on RS 232 command see Projector programming commands on page 64 or enable the Network and VGA Out setting see Adjusting projector settings on page 14 The network features on the projector don t work until you complete one of these tasks 3 Press the Menu button and then select the Network Settings menu to check the IP address See Adjusting projector settings on page 14 for a description of the IP address field Enter this IP address into your browser or SNMP agent 4 If you still don t have network access contact your network administrator If your administrator is unable to resolve the issue contact your authorized SMART reseller Resolving ECP issues If the ECP isn t receiving power complete the following tasks e Confirm that the ECP cable harness s 11 pin connector is properly connected to the ECP e Confirm that the ECP cable harness s 7 pin min DIN connector is properly connected to the ECP connector on the projector Accessing the service menu P CAUTION e Toprevent tampering or unintentional changes only system administrators should access the service menu Do not share the service menu access code with casual users of your interactive whiteboard system e Donot adjust any settings in the service menu other than those listed in this guide Changing other setti
48. details on reactivating the computer s display screen Unaligned projected image Alignment errors occur when the projected image isn t perpendicular to the screen Alignment errors can occur when you mount your interactive whiteboard system on an uneven surface or a wall that has obstructions or if you swivel the projector too far from the vertical center of your interactive whiteboard Use the instructions in the included SMART Board 685ix and D685ix interactive whiteboard systems installation instructions smarttech com kb 137394 to eliminate most image alignment issues The projector image can slip if the projector is moved often or installed in a location prone to vibration such as next to a heavy door Follow these precautions to help prevent the image from becoming misaligned e Make sure that the installation wall is plumb and square and doesn t move or vibrate excessively 48 CHAPTER 6 Troubleshooting your interactive whiteboard system e Make sure that there are no obstructions behind the projector s wall mounting bracket and that the bracket is firmly secured to the wall according to the installation instructions e Confirm that all cables are held in place with the appropriate cable clip e Adjust the projected image See the included SMART Board 685ix and D685ix interactive whiteboard systems installation instructions smarttech com kb 137394 and Adjusting the image on page 22 Resolving audio issues The proje
49. ds on page 65 for setting absolute and adjustment commands Command Command target range Response set frequency value 5 to 5 frequency value set tracking value 0 to 31 tracking value set saturation value 0 to 100 saturation value set tint value 0 to 100 tint value set sharpness value 0 to 31 sharpness value Additional Composite video source controls Your Composite video source supports all the general source controls described on the previous page as well as the commands listed in this section These settings are unavailable when the projector is in Standby mode or when the Composite video source is disconnected H NOTE Some of these commands are invalid with HDMI input and VGA video sources and will return the response invalidcmd commanq 69 APPENDIX B Remotely managing your system through an RS 232 serial interface These commands inform you of the current Composite video source settings Command Response get saturation saturation current saturation setting get tint tint current tint setting get sharpness sharpness current sharpness setting These commands control the appearance of your Composite video source See Value based command methods on page 65 for setting absolute and adjustment commands Command Command target range Response set saturation value 0 to 100 saturation value set tint value 0 to 100 tint value set sharpness value
50. e image 5 Mode Select a display mode 6 Mute Mute audio amplification 7 Power Turn on the projector or put it into Standby mode 8 Enter Accept the selected mode or option 9 a Volume Up Increase audio amplification volume 10 v Volume Down Decrease audio amplification volume CHAPTER 3 Using your interactive whiteboard system Hl NOTE The Mute Volume Up and Volume Down buttons work only if there is an audio source and speaker system connected to the projector for the currently selected input source Adjusting projector settings The remote control s Menu button enables you to access the on screen display to adjust the projector settings IMPORTANT There are no projector menu options on the ECP Keep your remote control in a safe place because the ECP is not a substitute for the remote control Setting Use Notes i Image Adjustment menu Display Mode Indicates the projector s display output The default is SMART Presentation SMART Presentation Bright Room Dark Room sRGB and User Brightness Adjusts projector brightness from Oto The default is 50 100 Contrast Adjusts the difference between the The default is 50 lightest and darkest parts of the image from 0 to 100 Frequency Adjusts the display data frequency of The default is 0 the projected image from 5 to 5 to This setting applies to VGA inputs match the frequency of your only computer s graphics card Tracking Synch
51. ector with the fan mode set to High e Cycling power to the projector repeatedly can lock or damage your SMART product After you put the product into Standby mode wait at least 45 minutes for cooling before starting the product again e f dust or small items prevent pen tray buttons from being pressed or cause constant button contact remove the obstructions carefully IMPORTANT If you have peripheral devices that do not use a 4 pin mini DIN S video connector an RCA Composite video jack or an HDMI video connector or if your device has an audio connection that does not use RCA jacks you may need to purchase third party adapters There are no projector menu options on the ECP Keep your remote control in a safe place because the ECP is not a substitute for the remote control Do not disconnect cables from the ECP to connect peripheral devices because you could disconnect controls for your interactive whiteboard Disconnect the product from its power source when it s not used for a long period Cleaning P CAUTION e Before you clean the projector press the Power W button twice on the ECP or remote control to put the system in Standby mode and then allow the lamp to cool for at least 30 minutes Do not spray cleaners solvents or compressed air near any part of the projector because they can damage or stain the unit Spraying the system could spread a chemical mist on some of the projector s components and lamp resulting
52. eeeeeeeees 40 Determining you interactive whiteboard system s status 00 200 000 ce cece cece cece eeeeeeeee 41 Resolving interactive whiteboard isSueS 2222222222 eee cece cece ccc ccc cece cece cece ee eeeeeeees 43 Resolving operation SSUES 2 0 0 0 eee cece eee eee een n eee eee e enna euran kannar 43 Resolving connection issues 2 22 22 eee 43 Resolving controller module issues 2 222 002 43 Resolving projector isSUeS 2 2 222 eee 44 Resolving projector errors 2 2 eee 44 Your projector stops responding 2 22 22 e cece cece cece raiar oranana 44 The Projector Overheated Fan Failure or Color Wheel Failure message appears 44 The Lamp Failure message appears 2 2 00 e cece eeeeeeees 45 The projector Power and Service lights are Off 0 2 22 e eee e cece eee eceeeeeceeeeees 45 Resolving IMAGE ISSUCS ve ose 2 22s desee 2od shoe de dads 2 Sega EKAA a O ESERLER EESE deeb bode 46 Loss of signal 0 0 0a0000000000 00000000000000 aaa aidaa aaao a aaaea aa oaaae aoaaa arrana 46 Partial scrolling or incorrectly displayed image 0 2 e cece eee eee 47 Unstable or flickering image 2 002222 cece cece cece ccc cece ccc cece cece cece ee eeeeeeeeees 47 Frozen image 2 2 c cece cece cece ccc ccc cece cece ccc e ccc ccceceeeeeeeeeeeeeeeees 48 The image from your connected laptop computer isn t pro
53. een Fill Screen produces an image that fills the entire screen by stretching and scaling the source video to match the projector s native resolution and aspect ratio Match Input displays the source video in its native resolution and aspect ratio As aresult unused space could appear along the top and bottom edges of the screen letterbox format or along the left and right edges of the screen pillarbox format 16 9 displays the source video in 16 9 aspect ratio As aresult unused space appears along the top and bottom edges of the screen This is recommended for use with HDTV and DVD Blu ray discs enhanced for wide screen televisions See Video format compatibility on page 27 for descriptions of each mode Startup Screen Selects the type of startup screen SMART Capture User Startup Screen or Preview Startup Screen This screen displays when the projector lamp is starting and a video source signal isn t displayed SMART displays the default SMART logo on a blue background Capture User Startup Screen closes the on screen display menu and captures the entire projected image The captured image is displayed the next time the on screen display opens The capture can take up to one minute depending on the complexity of the background graphic Preview Startup Screen enables you to preview the default or captured startup screen CHAPTER 3 Using your interactive whiteboard system Setting S
54. eo format compatibility on page 27 Refer to your computer s manual for more information Configure the display mode of your computer s graphics card to make it compatible with the projector Refer to your computer s manual for more information CHAPTER 6 Troubleshooting your interactive whiteboard system 4 Optionally reset the projector as described in Resetting the projector on page 51 to adjust the frequency and tracking to their original values IMPORTANT This action resets all values to their defaults Frozen image If your projector has a frozen image perform the following procedure I To resolve a frozen image 1 Ensure that the Hide Display feature is off Press the Hide button on the projector s remote control to hide or show the display Ensure that your source device such as your DVD player or computer isn t malfunctioning Disconnect the power cable from the power outlet and then wait at least 60 seconds 2 3 4 Put the projector into Standby mode and then wait 30 minutes for it to cool down 5 6 Connect the power cable and then turn on the projector 7 If the previous steps don t resolve the issue contact your authorized SMART reseller The image from your connected laptop computer isn t projected Laptop computer settings can interfere with projector operations Some laptop computers deactivate their screens when you connect a secondary display device Refer to your computer s manual for
55. ertical position of the source video up or down from 5 to 5 relative to the projected image H NOTE This is useful in situations where the source video is cut off Aspect Ratio Adjusts the image output to Fill Screen Match Input or 16 9 e Fill Screen produces an image that fills the entire screen by stretching and scaling e Match Input matches the projector s aspect ratio to the input s aspect ratio As aresult black bands might appear along the top and bottom edges of the screen horizontally letterbox format or along the left and right edges of the screen vertically pillarbox format e 16 9 changes the output to 16 9 by letterboxing the image which is recommended for use with HDTV and DVDs enhanced for wide screen television H NoTE See Video format compatibility on page 27 for appearance descriptions in each mode Startup Screen Sets the type of startup screen to SMART or User The SMART screen is the default SMART logo on a blue background The User screen uses the saved picture from the Capture User Startup Screen function High Speed Fan 56 Adjusts the speed of the projector s fan Select High or Normal Hl NoTE Use the High setting when the projector s temperature is high or the altitude is above 6000 1800 m APPENDIX A Remotely managing your system through a network interface Submenu setting Projector Mode Description Adjusts the projection mode to Front Ceiling Rear or
56. es The following accessories are included with your interactive whiteboard system Remote control The remote control enables you to control the system and set up your projector Use the remote control to access menu options system information and input selection options Pens The pens have rubberized grip areas and are colored to match four colors of digital ink black red green and blue You can use dry erase markers to replace the included pens as long as they re a similar shape don t scratch or mark your interactive whiteboard surface and reflect infrared light If the substitute doesn t reflect infrared light the pen tray sensors might not detect the presence of the pen H NOTE Some of SMART s older pens aren t designed to reflect infrared light and the pen tray sensors might not detect them reliably i TIP Wrap light colored tape around a substitute pen to improve the reflection of infrared light and help with tool detection CHAPTER 1 About your interactive whiteboard system Eraser The eraser resembles a rectangular chalkboard eraser You can use a substitute object as long as it has a similar shape reflects infrared light and doesn t scratch or mark the interactive whiteboard surface Optional accessories You can add a variety of accessories to your interactive whiteboard to best meet your specific needs Purchase these items from your authorized SMART reseller when you order your inte
57. eshooting on any devices between the USB connection from the computer to the interactive whiteboard system including any USB hubs and extension cables Resolving controller module issues If the controller module takes longer than 10 seconds to start up disconnect the interactive whiteboard s USB cable wait 10 seconds and then reconnect it If the issue persists update the firmware as documented in the SMART Board 600 and D600 series interactive whiteboard installation and user s guide smarttech com kb 001414 43 CHAPTER 6 Troubleshooting your interactive whiteboard system If the Ready light indicates that a firmware update is in progress but no update is actually taking place disconnect the interactive whiteboard s USB cable wait a few seconds and then reconnect it Resolving projector issues Resolving projector errors System administrators can resolve the following projector errors on their own prior to contacting SMART Support Performing initial troubleshooting on your projector will reduce the time of a support call Your projector stops responding If your projector stops responding perform the following procedure I To restart an unresponsive projector 1 Put the projector into Standby mode and then wait 30 minutes for it to cool down 2 Disconnect the power cable from the power outlet and then wait at least 60 seconds 3 Connect the power cable and then turn on the projector The Projector Overheated
58. et to Default Use Resets projector settings to their default values Notes If you select Yes all projector settings reset to their defaults reversing any menu changes you made This action is irreversible Don t adjust this setting unless you want to reset all of the applied settings or unless you re advised to by a SMART Support specialist USB1 Source Enables touch for the selected video source VGA 1 VGA 2 HDMI or Disabled by associating the video source with the room computer USB receptacle USB1 on the ECP The default is VGA 1 When the user switches to the video source you select in this setting the interactive whiteboard recognizes touch from the device connected to the room computer USB receptacle on the ECP Selecting Disabled disables the room computer USB receptacle on the ECP This setting was introduced in DDP firmware version 1 0 0 4 USB2 Source Enables touch for the selected video source VGA 1 VGA 2 HDMI or Disabled by associating the video source with the laptop USB receptacle USB2 on the ECP The default is VGA 2 When the user switches to the video source you select in this setting the interactive whiteboard recognizes touch from the device connected to the laptop USB receptacle on the ECP Selecting Disabled disables the laptop USB receptacle on the ECP This setting was introduced in DDP firmware version 1 0 0 4 CHAPTER 3 Using your inter
59. etting get contrast contrast current contrast setting get whitepeaking whitepeaking current whitepeaking setting get degamma degammaz current degamma setting get red red current red color setting get green green current green color setting 67 APPENDIX B Remotely managing your system through an RS 232 serial interface Command Response get blue blue current blue color setting get cyan cyan current cyan color setting get magenta magenta current magenta color setting get yellow yellow current yellow color setting get videofreeze videofreeze current video freeze setting get cc cc current closed captioning language setting These commands control the appearance of your source These settings are unavailable when the projector is in Standby mode or when the source is disconnected See Value based command methods on page 65 for setting absolute and adjustment commands Command Command target range Response set displaymode target SMARTpresentation displaymode target brightroom darkroom sRGB User set brightness value 0 to 100 brightness value set contrast value 0 to 100 contrast value set whitepeaking value 0 to 10 whitepeaking value set degamma value 0 to 3 degammaz value set red value 0 to 100 red value set green value 0 to 100 green value set blue value 0 to 100 blue value set cyan value 0 to 100 cyan va
60. ews supporting the adjustment module are tightened so the projector doesn t move on the wall mounting bracket s track Also make sure that the image adjustment restrictors Screws and collars are loosened when adjusting the image or image adjustment will be difficult or impossible Use only the color coded control knobs on the top of the projectors adjustment module and always unlock the locking ring to adjust the projector s image Don t touch the projector lens or mirror This can disturb the focus or quality of image that your projector displays When adjusting keystone tilt ensure that the top and bottom edges of the image are horizontal before you position the left and right edges of the image relative to your interactive whiteboard To fine tune the image you might need to repeat all steps described in the installation document in smaller increments Projector connection diagram You can connect a variety of peripheral devices to your projector including DVD Blu ray players VCRs document cameras digital cameras and high definition sources as well as peripheral device outputs such as a secondary projector or a flat panel display and powered speakers Hl NOTE You might need to purchase third party adapters to connect certain peripheral devices 22 CHAPTER 3 Using your interactive whiteboard system DC SV
61. f commands available in the current operating mode type and then press ENTER o If you re using a terminal emulation program turn on your program s local echo setting to see characters as you type them APPENDIX B Remotely managing your system through an RS 232 serial interface Projector programming commands This section documents the projector programming commands Projector power state controls Your projector responds to commands only at certain power states and times There are four projector power states e Off Standby mode e Powering startup e On operating e Cooling Command inventory Your projector responds to the commands in the tables on the following pages To see a list of valid commands in the projector s current power state type and press ENTER IMPORTANT When entering commands ensure there is a 10 millisecond delay between characters for reliable operation H NOTES e Send a command only after the projector sends a command prompt e Commands aren t case sensitive Type commands exactly as they appear in the left column of the tables with the proper value or setting in the center column e Check your entries carefully before entering your commands e Press ENTER after typing each command e After the projector executes a command it generates a response e To prevent buffer overrun don t send another command until you receive the next command prompt 64 APPENDIX B Remotely mana
62. ging as possible This packaging was designed with optimal shock and vibration protection e f your SMART product requires replacement parts make sure the service technician uses replacement parts specified by SMART Technologies or parts with the same characteristics as the original IMPORTANT INFORMATION Environmental requirements Before you install your SMART Board 600 interactive whiteboard system review the following environmental requirements Environmental requirement Operating temperature Parameter 41 F to 95 F 5 C to 35 C from 0 to 6000 0 m to 1800 m 41 F to 86 F 5 C to 30 C from 6000 to 9800 1800 m to 3000 m Storage temperature 4 F to 104 F 20 C to 40 C Humidity 30 to 80 relative humidity non condensing Humidity above 80 could cause slight wrinkling in the screen surface sheet The wrinkles disappear when the humidity lowers Water and fluid Intended for indoor use only Doesn t meet any salt spray or water resistance ingress requirements Don t pour or spray liquids directly onto your interactive whiteboard the projector or any of its sub components Dust Intended for use in office and classroom environments Not for industrial use where heavy dust and pollutants can cause malfunctions or impaired operation Periodic cleaning is required in areas with heavier dust See Cleaning the projector on page 31 for information on cleaning the SMART UX60 projector Designed for
63. ging your system through an RS 232 serial interface Value based command methods Absolute values and adjustment values You can use the command s target range to set an absolute value for a command or cause an adjustment to be made to the current value To create an adjustment command add a plus or minus symbol instead of the equal symbol before the value change you want to enter All absolute values you enter must be within the command target range and all adjustment values must equal a number within the command target range See the following examples for adjusting projector brightness gt set brightness 65 brightness 65 brightness 70 gt set brightness 15 brightness 55 Video source specification values You can use the source input field described in Source selection controls on page 67 in a command to set an absolute value or adjustment value to a source other than the active source You can do this while the selected source is inactive but the source device must be connected or you will receive an invalid command response See the following examples where both an HDMI connector and a VGA 1 input are connected gt set brightness vgal 65 brightness vgal 65 65 APPENDIX B Remotely managing your system through an RS 232 serial interface Power state controls These commands put the projector in and out of Standby mode and request the projector s current power state The projectors power s
64. he ECP are for input only These RCA jacks don t provide an output signal I To connect a peripheral source or output to your projector 1 30 If you have speakers installed turn the volume dial on the ECP all the way down to prevent buzzing or a spark If your peripheral device uses a composite video connection connect its input cables to the ECP If your peripheral device uses a USB connection connect its input cables to one of the available USB receptacles on the ECP Switch input sources to the peripheral device by pressing the Input button on the ECP or remote control H NOTE If your USB device does not work the device may be malfunctioning or incompatible or the USB port may be disabled See Disabling user USB access on page 77 Restore the volume on the ECP s volume dial Chapter 5 Maintaining your interactive whiteboard system Maintaining your interactive whiteboard 200020222 o cece cece cece cece cece cece cece cece eeeeeeees Cleaning the projector 2102 6 es tases ets Rite OS ena as Sasa EEE Sole pie iea Replacing the projector lamp 222 2222 eee Removing and replacing the projector lamp module 0000220 c ccc c cece cece cece cece Resetting the lamp hours 31 32 33 33 This chapter includes methods for properly cleaning and preventing damage to your SMART Board 600ix interactive whiteboard system Maintaining your interactive whiteboard For inf
65. ideo signal loss 5 If your projector still doesn t show a source signal contact your authorized SMART reseller 46 CHAPTER 6 Troubleshooting your interactive whiteboard system Partial scrolling or incorrectly displayed image NOTES e The following procedure applies to Windows XP operating systems on desktop computers only e This procedure may vary depending on your version of Windows operating system and your system preferences I To resolve a partial scrolling or incorrectly displayed image 1 2 3 4 5 6 Select Start gt Control Panel Double click Display The Display Properties window appears Click the Settings tab Verify that your display resolution setting is WXGA 1280 x 800 Click Advanced and then click the Monitor tab Verify that the screen refresh rate is 60 Hz Unstable or flickering image If the projector s image is unstable or flickering you could have different frequency or tracking settings on your input source than on your projector IMPORTANT Write down your setting values before adjusting any of the settings in the following procedure I To resolve your unstable or flickering image 1 47 Adjust the Frequency Tracking H position and V position settings in the on screen menu See Adjusting projector settings on page 14 Check the display mode of your computer s graphics card Make sure it matches one of the projector s compatible signal formats see Vid
66. jected 2 222222 48 Unaligned projected image 22 2 2 eee 48 Resolving audio ISSUES cece eee ee eee eee e ee eee e ence cece een neeeeeeennnaeeees 49 Resolving network communication iSSUeS 00 00202 e cece cece cece cece cece cece eeeeees 49 Resolving ECP iSsueS 00000000 o cece ccc ccc ce cece cece eee eee ee eeeeeeeeeeeeereeeeeeeeees 50 Accessing the service Menu 2 2 eee 50 Retrieving your password 2 2 e cece cece cece cece cccecccceeeees 50 Resetting the projector 0 000000 c ccc cece cece cee ee cece eee eee eee e eee eeeeeeeeeeeeeeeeeees 51 Transporting your interactive whiteboard system 20000022 c cece cece ccc cece cece cece cece eeees 51 39 CHAPTER 6 Troubleshooting your interactive whiteboard system This chapter provides basic troubleshooting information for your interactive whiteboard system For issues not covered in this chapter consult the SMART Support website smarttech com support or contact your authorized SMART reseller smarttech com where Before you start Before you troubleshoot your interactive whiteboard system or contact your authorized SMART reseller or SMART Support for assistance you need to do the following e Locate your interactive whiteboard system s status lights e Locate your interactive whiteboard system s serial numbers Locating status lights You interactive whiteboard system consists
67. l completely Do not remove any screws other than those specified in the lamp replacement instructions Wear protective eyewear while changing the lamp Failure to do so can cause injuries including loss of eyesight if the lamp shatters or bursts Use only replacement lamps approved by SMART Technologies Contact your authorized SMART reseller for replacement parts Never replace the lamp assembly with a previously used lamp assembly Always handle the fragile lamp assembly with care to prevent premature lamp failure or exposure to mercury Use gloves when touching the lamp Do not touch the lamp with your fingers Recycle or dispose of the lamp as hazardous waste in accordance with local regulations You need a Phillips No 2 screwdriver and a flat screwdriver to complete these procedures I To remove the old lamp 34 1 Press the Power button twice on the remote control or the ECP to put the projector into Standby mode Wait at least 30 minutes for the projector to cool down Disconnect the power cable from the wall outlet CHAPTER 5 Maintaining your interactive whiteboard system 4 Pull the lamp cover forward and remove it from the projector Put the lamp cover in a safe place D Tip If the cover is difficult to remove insert a flat screwdriver or small coin into the slot on the bottom of the lamp cover to gently pry the cover open 5 Usea Phillips screwdriver to loosen the two captive screws from the
68. l operating statuses Solid green Off Solid green Solid green Correct Full control The system is operating normally If image or sound issues occur see the remaining sections of this chapter for troubleshooting information Flashing green Off Flashing green Off None None The system is starting up Solid amber Off Solid amber Off None None The system is in Standby mode Flashing Off Flashing Off None None The system is entering Standby amber amber mode CHAPTER 6 Troubleshooting your interactive whiteboard system D Projector Power light Solid green SS Projector Service light Off D ECP light Solid green E Ready light Solid amber Projected image N A Touch and pen control None Status and related troubleshooting The interactive whiteboard s controller module is starting up If this process takes longer than 10 seconds see Resolving controller module issues on next page Solid green Off Solid green Flashing amber N A N A The interactive whiteboard s controller module is ready to receive a firmware update or is applying a firmware update If the Ready light flashes amber but no firmware update appears on the screen see Resolving controller module issues on next page Error statuses Solid green Off Solid green Solid green Incorrect Full control There s an issue with the projected image See Resolving image issues on page 4
69. lue set magenta value 0 to 100 magenta value set yellow value 0 to 100 yellow value set videofreeze target on videofreeze target off set cc target cc1 cc target cc2 off Hl NOTE Typically cc1 displays English U S subtitles while cc2 displays other regional languages such as French or Spanish depending on television channel or media setup 68 APPENDIX B Remotely managing your system through an RS 232 serial interface Additional VGA source controls Your VGA source supports all the general source controls described in General source controls on page 67 as well as the commands listed in this section These settings are unavailable when the projector is in Standby mode or when the VGA sources are disconnected H NOTE Some of these commands are invalid with HDMI input and Composite video sources and will return the response invalidcmd command These commands inform you of the current VGA source settings Command Response get frequency frequency current frequency offset setting get tracking tracking current tracking offset setting get saturation saturation current saturation setting get tint tint current tint setting get sharpness sharpness current sharpness setting These commands control the appearance of your VGA source These settings are unavailable when the projector is in Standby mode or when the VGA source is disconnected See Value based command metho
70. n how to remotely manage your SMART Board 600ix interactive whiteboard system settings through a network interface Web page management You can access advanced setup features via the projector s web page This web page enables you to manage the projector from a remote location using any computer connected to your intranet Hl NOTE To access the web page your browser must support JavaScript Most commonly used browsers like Internet Explorer and Firefox support JavaScript Accessing web page management Before you can access the web page you must connect the network cable to your projector see the Projector connection diagram on page 22 When you first connect your projector to a network an IP address appears on the on screen display 53 APPENDIX A Remotely managing your system through a network interface EH NOTE You can view the projector s IP address by accessing the projector s Network Settings menu page see Network settings on page 57 I To use the management web page 1 Start your Internet browser 2 Type the IP address in the address line field and then press ENTER The SMART UX60 Projector Settings window appears 3 Select the menu options in the left pane to access the settings on each page 4 Modify settings using your computer s mouse and keyboard and then click Submit or another action button next to each setting you change Home The Home menu page displays basic projector information and enable
71. nding you to replace the lamp Make sure you have a replacement projector lamp before proceeding with the following instructions ZY WARNING e See smarttech com compliance for the projectors MSDS documents e Replace the lamp when the projector displays its lamp life warning message If you continue to use the projector after this message appears the lamp can shatter or burst scattering glass throughout the projector e lf the lamp shatters or bursts leave and then ventilate the area Next do the following o Avoid touching the glass fragments because they can cause injury o Wash your hands thoroughly if you have come into contact with lamp debris o Thoroughly clean the area around the projector and discard any edible items placed in that area because they could be contaminated o Call your authorized SMART reseller for instructions Do not attempt to replace the lamp e Replacing the lamp in a wall mounted projector can result in a fall or injury Use caution when climbing a ladder and consider removing the projector from the wall mounting bracket to replace the lamp e Uncovering the lamp while the projector is mounted on the wall mounting bracket can lead to product damage or personal injury from falling pieces of glass if the lamp is broken 33 CHAPTER 5 Maintaining your interactive whiteboard system e When replacing the projector lamp ie Put the projector into Standby mode and wait 30 minutes for the lamp to coo
72. ngs can damage or affect the operation of your projector and may invalidate your warranty Retrieving your password If you forget the projectors password you can retrieve it by accessing the projector service menu directly from the projector or from the password settings menu on your projector s web page see Password settings on page 59 50 CHAPTER 6 Troubleshooting your interactive whiteboard system I To retrieve your password from the service menu 1 Using the remote control press the following buttons quickly to access the service menu Down Up Up Left Up 2 Scroll to Password Get and then press Enter on the remote control The password appears on the screen 3 Write down the password 4 Scroll to Exit and then press Enter on the remote control to exit the projector service menu Resetting the projector At some point during troubleshooting you might need to reset all projector settings IMPORTANT This action is irreversible I To reset all projector settings 1 Using the remote control press the following buttons quickly to access the service menu Down Up Up Left Up 2 Scroll to Factory Reset and then press Enter on the remote control 3 Scroll to Exit and then press Enter on the remote control to exit the projector service menu Transporting your interactive whiteboard system Save your original SMART Board interactive whiteboard packaging so that it s available if you need to transport
73. o 0 creates a natural image and a value closer to 10 enhances brightness Degamma Adjusts the color performance of the display from 0 to 3 Color Adjusts the Red Green Blue Cyan Each color has a default value of 100 Magenta and Yellow colors on the projector from 0 to 100 to provide custom color and luminance output Adjustments to the color settings register under the User mode Q Audio menu Volume Adjusts the projector s volume amplification from 20 to 20 The default is 0 Mute Mutes the projector s audio output The default is off If you mute the projector s audio output and then increase or decrease the volume the volume is restored automatically You can prevent this from happening by disabling the volume control Disable Volume Control Disables the projector s volume control and the ECP s volume control knob Closed Captioning Turns closed captioning on or off for video sources that support closed captioning Closed Captioning Sets the closed captioning language to Typically CC1 displays U S English Language CC1 or CC2 subtitles while CC 2 displays other regional languages such as French or Spanish depending on television channel or media setup CHAPTER 3 Using your interactive whiteboard system Setting Use a l amp Projector Functions menu Notes Auto Signal Detect Enables or disables signal searching of in
74. of several components which have their own status lights e Your interactive whiteboard s Ready light is located on the lower right of the frame e Your projector s Power W and Service lights are located on the bottom of the projector Service e The ECP s Power button see Using the Extended Control Panel ECP on page 24 also functions as a status light Locating serial numbers The SMART Board 600 series interactive whiteboard serial number is located on the lower right edge of your interactive whiteboard s frame For more information see the SMART Board 600 and D600 series interactive whiteboard installation and user s guide smarttech com kb 001414 40 CHAPTER 6 Troubleshooting your interactive whiteboard system The SMART UX60 projector serial number is located on the top of the projector D TIP You can also access the projector s serial number through the on screen menu For more information see Adjusting projector settings on page 14 For the locations of serial numbers on other components and accessories see smarttech com support Determining you interactive whiteboard system s status Use the following table to determine the status of your interactive whiteboard system 41 l AQ l H Projected Touch and Status and related U U i image pen control troubleshooting Projector Projector ECP light Ready light Power light Service light Norma
75. ollowing components e SMART Board 600 series interactive whiteboard e Wall mounted ultra short throw SMART UX60 projector e Accessories and optional equipment This chapter describes the features of your interactive whiteboard and provides information about product parts and accessories CHAPTER 1 About your interactive whiteboard system SMART Board 600ix interactive whiteboard system features Your SMART Board 600ix interactive whiteboard system uses the WXGA 16 10 ultra short throw high offset SMART UX60 projector Your SMART Board 600ix interactive whiteboard system delivers high definition high performance interactivity that is virtually shadow free and glare free When the SMART UX60 projector displays an image from a computer on the touch sensitive interactive whiteboard you can draw over the image in digital ink using a pen or your finger This projector also supports video and audio connections from a variety of devices including DVD and Blu ray players VCRs document cameras digital cameras and high definition sources and can project media from these sources onto the interactive screen When you use SMART software with your SMART Board 600ix interactive whiteboard system you can write over any Ink Aware application in digital ink using a pen tray pen or your finger and then save these notes either in the application or to a notebook file for future reference and distribu
76. ormation on maintaining your interactive whiteboard see the SMART Board 600 and D600 series interactive whiteboard installation and user s guide smarttech com kb 001414 Cleaning the projector ZY WARNING Cleaning a wall mounted projector can result in a fall or injury Use caution when climbing a ladder and consider removing the projector from its wall mounting bracket to clean it CAUTION e Never touch the mirror with your hands or a brush and do not scrub the surface of the mirror with the supplied cleaning cloth Instead use the supplied cleaning cloth to clean the mirror with a light touch and do not put any cleaning solvents on the cloth or the mirror 31 CHAPTER 5 Maintaining your interactive whiteboard system e Before you clean the projector press the Power W button twice on the ECP or remote control to put the system in Standby mode and then allow the lamp to cool for at least 30 minutes e Donot spray cleaners solvents or compressed air directly on the projector Do not use spray cleaners or solvents near any part of the projector because they can damage or stain the unit Spraying the system could spread a chemical mist on some of the projectors components and lamp resulting in damage and poor image quality e Donot allow liquids or commercial solvents of any kind to flow into the projector base or head IMPORTANT e When cleaning the interactive whiteboard system o Wipe the exterior of the projector with
77. play modes DNS 85 23 5 6 27 29 56 23 25 55 70 13 70 49 12 83 84 55 68 29 67 69 25 22 58 57 71 55 58 71 dust E e mail alerts ECP about disabling USB communications for lights and status of using EIP regulations electrostatic discharge emissions environmental requirements eraser European Union regulations F fans flickering focus H HD signal compatibility HDMI connections head space clearance height Help button humidity image focusing vi 59 77 50 24 84 vi vi vi 83 44 56 47 21 29 23 67 24 vi 21 INDEX resolving issues with 46 input selection 25 57 67 installation choosing a height 8 choosing a location 7 interactive whiteboard about 2 indicators and controls of 43 maintaining 31 using 24 IP address 57 71 L lamp module cleaning 31 replacing 33 resolving issues with 45 languages 55 laptop computers troubleshooting issues with 48 letterboxing 28 29 light sources 7 lithium ion batteries 83 location 7 58 M MAC address 71 MAC support 28 mounting template 8 mute control 13 70 N native video formats 27 network communication 23 49 57 70 O options 6 original packaging 51 86 P packaging 84 passwords 50 59 pen tray about 3 locking to the interactive whiteboard 9 pens 5 peripheral sources 30 pillarboxing 28 29 power 23 25 54 64 66 projector about 3 adjusting settings for 14 cleaning 31
78. pollution degree 1 P1 as per EN61558 1 which is defined as No pollution or only dry non conductive pollution Electrostatic discharge ESD EN61000 4 2 severity level 4 for direct and indirect ESD No malfunction or damage up to 8kV both polarities with a 330 ohm 150 pF probe air discharge Unmated connectors meet no malfunction or damage up to 4kV both polarities for direct contact discharge Cables All SMART Board 600ix interactive whiteboard system cables should be shielded to prevent potential accidents and degraded video and audio quality Conducted and radiated emissions EN55022 CISPR 22 Class A vi Contents Important information 2 2 2 22222 c eee e cece cece eee eeeeecececeeeeeeeees i Safety warnings cautions and important information 0 22 2222222 eee eee eee ee i Environmental requirements 22 222222 ccc cece cece cece ccceeeeccccccccceeeeeeeeeecseeeees vi Chapter 1 About your interactive whiteboard system 2222200222222 1 SMART Board 600ix interactive whiteboard system features 202022 02222 e cece cece eee eee 2 Included aCCESSONCS 2 67 cg nese poses yas ne Ae ie fale oaks Mog EEA is ol coeds Seek 5 Optional accessories 2 222222 ccc eee cece cece eee cece cece eect cece cece ee eeeeeeteeeeeeeeees 6 Chapter 2 Installing your interactive whiteboard system 222220200220222220000 7
79. put connectors The default is off Select On to have the projector continuously switch inputs until it finds an active video source Select Off to maintain signal detection in one input Lamp Reminder Turns the lamp replacement reminder on or off This reminder appears 100 hours before the recommended lamp replacement image in or out from 0 to 30 Lamp Mode Adjusts lamp brightness to Standard Standard displays a high quality or Economy bright image Economy increases the lamp life by decreasing the brightness of the image Auto Power Off Sets the length of the auto power off The default is 120 minutes minutes countdown timer between 1 and 240 The timer begins to count down when minutes the projector no longer receives a video signal The timer finishes when the projector enters Standby mode Select 0 to turn off the timer Zoom Adjusts the zoom to the center of the The default is 0 Zooming in cuts off the outer edges of the source video Projector ID Sets the projector s unique ID number from 0 to 99 within your organization s network You can refer to this number when using the network remote management feature see Remotely managing your system through a network interface on page 53 CHAPTER 3 Using your interactive whiteboard system Setting Aspect Ratio Use Adjusts the image output to Fill Screen Match Input or 16 9 Notes The default is Fill Scr
80. ractive whiteboard system or later For more information on accessories go to smarttech com accessories Chapter 2 Installing your interactive whiteboard system Choosing a location 22 00 e eee c cece cece cece cece eee cecceceeceeeeeeeeees 7 Choosing a height 2 0 c cece ccc cece cece cece cece cecceeceeeeeeeeeeeeeeeeees 8 Routing the Cables 5200050012502 hates Sete i ee ae tne ated ae ete hee edad 8 Installing SMART software 2 2 cece e cece cece eee eeeeeeccecceeeeeeees 8 Locking the pen tray to your interactive whiteboard 2 222 222 cece cece cece cece cece ceeeeeees 9 Consult the SMART Board 600ix interactive whiteboard system installation document included with your product for instructions on how to install your product FE IMPORTANT Use the SMART Board 685ix and D685ix interactive whiteboard systems installation instructions smarttech com kb 137394 to install your interactive whiteboard projector and ECP This chapter provides additional considerations and details for installing your interactive whiteboard system Choosing a location Choose a location for your interactive whiteboard system that s far from bright light sources such as windows and strong overhead lighting Bright light sources can cause distracting shadows on your interactive whiteboard and can reduce the contrast of the projected image Select a wall with a flat regular surface and sufficient clearance to accommod
81. ronizes your projectors display This setting applies to VGA inputs timing with your computer s graphics only card from 0 to 63 H position Moves the horizontal position of the Don t adjust this setting unless you re source video left or right from O to 100 advised to by SMART Support relative to the projected image Apply this setting only after you make all boom adjustments This setting applies to VGA inputs only and is useful in situations where the source video is cut off CHAPTER 3 Using your interactive whiteboard system Setting Use Notes V position Moves the vertical position of the Don t adjust this setting unless you re source video up or down from 5 to 5 advised to by SMART Support relative to the projected image Apply this setting only after you make all boom adjustments This setting applies to VGA inputs only and is useful in situations where the source video is cut off Saturation Adjusts the projected image s color This setting applies to S video and saturation from 0 to 100 Composite video inputs only Sharpness Adjusts the projected image s This setting applies to S video and sharpness from 0 to 31 Composite video inputs only Tint Adjusts the image color balance of red This setting applies to S video and and green from 0 to 100 Composite video inputs only White Peaking Adjusts the image color brightness from 0 to 10 while providing more vibrant white shades A value closer t
82. rt
83. s you to select the on screen display language H NOTE You can view basic projector information but you re unable to change it with the exception of the on screen display language from the Home menu page Submenu setting Description Language Displays language options Projector Information Displays current projector information Control panel This menu enables you to manage the projector audio and video status alerts and appearances using an Internet browser Submenu setting Description Power Turns the projector on or puts it into Standby mode Select the Power ON or Power OFF button Restore All Projector Returns projector settings to default values or refreshes the current Defaults settings Select Submit or Refresh IMPORTANT The Submit option is irreversible and resets all values 54 APPENDIX A Remotely managing your system through a network interface Submenu setting Volume Description Adjusts the projector s volume from 20 to 20 Mute Turns on or turns off the mute settings Select On to mute the projector s sound and Off to turn off mute Volume Control Enables volume control on the ECP Select On to enable volume adjustment and select Off to disable volume adjustment if you prefer to use your audio system or speaker not included controls Closed Captioning Turns on or turns off the closed captioning feature CC Language Sets the closed captioning language to CC1 or
84. ss Displays the projector s MAC address in XX XX XX XX XX Xx format Group Name Displays the projector s workgroup You can set the projector s workgroup name as set by an administrator name using the remote management maximum 12 characters features see Remotely managing your system through a network interface on page 53 and Remotely managing your system through an RS 232 serial interface on page 61 CHAPTER 3 Using your interactive whiteboard system for projector support as set by an administrator maximum 16 characters Setting Use Notes Projector Name Displays the projector s name as set You can set the projector s name using by an administrator maximum 12 the remote management features see characters Remotely managing your system through a network interface on page 53 and Remotely managing your system through an RS 232 serial interface on page 61 Location Displays the projector s location as set You can set the projector s location by an administrator maximum 16 using the remote management features characters see Remotely managing your system through a network interface on page 53 and Remotely managing your system through an RS 232 serial interface on page 61 Contact Displays the contact name or number You can set the contact name or number using the remote management features see Remotely managing your system through a network interface on page 53 and Remotely managing your system
85. t smart usercapture preview startupscreen target set language target Chinese Simplified Chinese Traditional Czech Danish Dutch English Finnish French German Greek Italian Japanese Korean Norwegian Polish Portuguese Brazil Portuguese Portugal Russian Spanish Swedish language target set groupname description Enter a descriptor no more than 12 characters long groupname description set projectorname description Enter a descriptor no more than 12 characters long projectorname description set locationinfo description Enter a descriptor no more than 16 characters long locationinfo description set contactinfo description Enter a descriptor no more than 16 characters long contactinfo description set videomute target on off videomute target 74 APPENDIX B Remotely managing your system through an RS 232 serial interface These commands control the current system settings These commands are available when the projector is in Standby mode and when it is on Command Command target range Response set restoredefaults none restoredefaults done set lamphrs target 0 lamphrs 0 set vgaoutnetenable target _ on vgaoutnetenable target off set usb1source target vgal usb1source target vga2 hdmi disabled set usb2source target vgal usb1source target vga2 hdmi
86. tables list the projector s video system signal compatibility particularly for signals delivered over S Video and Composite video connectors which you can adjust by using the aspect ratio commands described in Adjusting projector settings on page 14 Video mode Aspect ratio Horizontal Vertical Color signal frequency kHz frequency Hz MHz NTSC 4 3 15 73 59 94 3 58 PAL 4 3 15 63 50 4 43 SECAM 4 3 15 63 50 4 25 and 4 41 PAL M 4 3 15 73 59 94 3 58 PAL N 4 3 15 63 50 3 58 PAL 60 4 3 15 73 59 94 4 43 NTSC 4 43 4 3 15 73 59 94 4 43 29 CHAPTER 4 Integrating other devices Connecting peripheral sources and outputs Follow these instructions if you have a peripheral device to connect to your interactive whiteboard system such as a DVD Blu ray player or a USB device NOTES Measure the distance between the projector and the peripheral device you want to connect Make sure each cable is long enough has plenty of slack and can be placed safely in your room without presenting a trip hazard Do not disconnect cables from the ECP to connect peripheral devices because you could disconnect controls for your interactive whiteboard Don t connect SMART Board Audio SBA L USB speakers to the ECP Connect these speakers to the projector using a dual channel left and right RCA plugs to 3 5 mm audio connector cable included with the speakers The composite video connector and associated dual channel audio inputs on t
87. tate determines whether certain commands are available at that time These settings are available even when the projector is in Standby mode Command Response on powerstate field off powerstate field off now powerstate field off low power powerstate field get powerstate powerstate field The following table describes the power state commands Command Description on Turns on the projector off Starts the shutdown process A dialog box appears with the message Press Power Button to Turn off Projector You must send asecond Off command within 10 seconds to put the projector into Standby mode off now Shuts down the projector immediately You can t delay or cancel this command off low power The device s current power state Different devices have different potential power states These power states should match the power states found in the attached projector get powerstate Indicates the projector s current power state The following table describes the power state fields Field Description Powering The projector is turning on On The projector is on Cooling The projector is cooling Confirm off Confirm off is a non selectable power state that is returned during stage one of the two button Off sequence Idle The projector is off but still receiving power Standby mode 66 APPENDIX B Remotely managing your system through an RS 232 serial interface
88. th your system is designed to work only with certain SMART Board interactive whiteboard models Contact your authorized SMART reseller smarttech com where for more information Safety warnings cautions and important information Installation ZY WARNING e Failure to follow the installation instructions shipped with your SMART product could result in personal injury and damage to the product e Toreduce the risk of fire or electric shock do not expose the SMART product to rain or moisture IMPORTANT INFORMATION Two people are required to mount your SMART product because it may be too heavy for one person to safely maneuver When you lift your interactive whiteboard you and your assistant should stand on either side of the screen supporting its weight at the bottom while balancing the top with your other hands When mounting the projector boom on a framed or hollow wall attach both the mounting bracket and the safety tether to a stud to safely support the projectors weight If you use only drywall anchors the drywall can fail resulting in possible personal injury and damage to the product which may not be covered by your warranty Do not leave cables on the floor where they can be a tripping hazard If you must run a cable over the floor lay it in a flat straight line and secure it to the floor with tape or a cable management strip of a contrasting color Handle cables carefully and avoid excessive bending CAUTION
89. the accessories and consult the SMART Support website smarttech com support for additional information Using your interactive whiteboard Refer to the SMART Board 600 and D600 series interactive whiteboard installation and user s guide smarttech com kb 001414 for more information on using your interactive whiteboard When you connect your SMART Board interactive whiteboard to a computer with SMART software you can access the full capabilities of your interactive whiteboard For more information on this software press the Help button on your interactive whiteboard pen tray For additional resources go to smarttech com click the flag icon to the right of the SMART logo and then select your country and language In the Support section of this website you ll find up to date product specific information including setup instructions and specifications The SMART Learning Space learningspace smarttech com also has free learning resources hands on lessons and information on how to get more training Using the Extended Control Panel ECP The ECP gives you control of the basic operations of your interactive whiteboard system Additionally you can connect peripheral devices directly to the ECP as described in Connecting peripheral sources and outputs on page 30 Press the Power button on the ECP or remote control to put the projector system into Standby mode or turn it on Press the Input button on the ECP or remote control to swit
90. through an RS 232 serial interface on page 61 Language menu Language Selects language preference Projector menu support is available in English default Chinese Simplified Chinese Traditional Czech Danish Dutch Finnish French German Greek Italian Japanese Korean Norwegian Polish Portuguese Brazil Portuguese Portugal Russian Spanish and Swedish Ei Information menu 20 input source VGA 1 VGA 2 Composite S Video HDMI or None Lamp Hours Displays the current number of lamp Always reset the lamp hours after you usage hours from 0 to 4000 hours from replace a lamp because lamp service when it was last reset reminders are based on the current hours of use See Resetting the lamp hours on page 37 for details on the lamp hours reset procedure Input Displays the currently displayed video CHAPTER 3 Using your interactive whiteboard system Setting Resolution Firmware Version Use Displays the projector s most recently detected video source signal resolution and refresh rate Displays the projector s digital display processor DDP firmware version in x X X X format Notes If there is no current video input source signal this setting displays the last known source signal image resolution and refresh rate MPU Version Displays the projector microprocessor unit MPU firmware version in x x x x format Network Version Displa
91. tion SMART Board 600 series interactive whiteboard Your SMART Board 600 series interactive whiteboard includes many features of earlier SMART Board interactive whiteboards such as a resistive touch screen and a pen tray The SMART Board 600 series interactive whiteboard performs best with the SMART UX60 projector because of its exceptional color performance aspect ratio input response and short throw image distance CHAPTER 1 About your interactive whiteboard system Other features of your interactive whiteboard include the following A pen tray that automatically detects when you pick up a pen tray pen or the eraser Pen tray buttons that activate the on screen keyboard right click Orientation and Help functions A durable tear resistant surface optimized for projection and easily cleaned with whiteboard cleaner A security cable lock feature that enables you to lock your interactive whiteboard to help safeguard it from theft For more information about your SMART Board interactive whiteboard see the SMART Board 600 and D600 series interactive whiteboard installation and user s guide smarttech com kb 001414 NOTE Due to its wide screen format the SMART UX60 projector is only compatible with SMART Board 685 interactive whiteboards not SMART Board 640 660 680 690 D680 or D690 interactive whiteboards SMART UX60 projector The SMART UX60 projector system includes an ultra short throw projec
92. to confirm that your e mail address and SMTP server settings are correct by sending a test e mail SMART Alert Test Mail If the settings are not correct the e mail alert messages aren t sent or received successfully and no warning or notification message are available to advise of this state Password settings This menu provides a security function that allows an administrator to manage projector use and enable the Administrator Password function Submenu setting Password Description When the password function is enabled the administrator password is required to access Web Management Select Disable to allow remote web management of the projector without requiring a password 59 APPENDIX A Remotely managing your system through a network interface Hl NOTES e The first time you enable the password settings the default password value is four numbers for example 1234 e If you forget the projector password refer to Accessing the service menu on page 50 to set the projector setting to factory defaults Simple Network Management Protocol SNMP Your projector support a list of SNMP commands as described in the management information base MIB file You can download this file by browsing to smarttech com software and clicking the MIB files link in the Hardware section for the SMART UX60 projector The SNMP agent in your projector supports SNMP version 1 or 2 Upload the MIB file to your SNMP management system
93. tor for use with SMART Board 600 interactive whiteboards and a sturdy support system ideal for classroom environments The features of the projector system include ae T A wall mounted high offset SMART UX60 projector engine that uses single chip DLP technology by Texas Instruments providing BrilliantColor performance High Contrast and Gamma 2 1 correction with Bright Classroom Dark Classroom sRGB User and SMART Presentation modes 16 10 aspect ratio 2000 ANSI Lumens typical PAL PAL N PAL M SECAM NTSC NTSC 4 43 SDTV 480i p and 576i p HDTV 720p and 1080i video system compatibility Native 1280 x 800 resolution Apple Macintosh iMac and VESA RGB video format standard compatibility CHAPTER 1 About your interactive whiteboard system Remote management via network through an RJ45 cable OR Remote management via a serial RS 232 interface Self protection timer for a hot re strike of the projector lamp Protected cable routing through the projector housing and a cable cover that prevent tampering and clutter Cleaning cloth for use on the projector lens and system mirror Secure mounting and installation system that includes o Two projector padlock loops o Mounting hardware for solid masonry or framed wall installations Templates and instructions for positioning the system safely Your SMART UX60 projector connection panel supports the following connectors
94. ur projector has a native video format and various video format compatibility modes You can change image appearances for certain formats and compatibilities Native video format The following table lists the native VESA RGB video format for the projector Resolution Mode Aspect ratio Refresh rate Horizontal Pixel clock Hz frequency MHz kHz 1280 x 800 WXGA 16 10 60 48 83 5 27 CHAPTER 4 Integrating other devices Video format compatibility The following tables list the projector s compatible VESA RGB video formats by resolution which you can adjust by using the aspect ratio commands described in Adjusting projector settings on page 14 Resolution Mode Aspect ratio Refresh rate Hz Match Input appearance 720 x 400 720x400_85 9 5 85 039 Letterbox 640 x 480 VGA 60 4 3 59 94 Pillarbox 800 x 600 VGA 72 4 3 72 809 Pillarbox 800 x 600 VGA 75 4 3 75 Pillarbox 800 x 600 VGA 85 4 3 85 008 Pillarbox 800 x 600 SVGA 56 4 3 56 25 Pillarbox 800 x 600 SVGA 60 4 3 60 317 Pillarbox 800 x 600 SVGA 72 4 3 72 188 Pillarbox 800 x 600 SVGA 75 4 3 75 Pillarbox 800 x 600 SVGA 85 4 3 85 061 Pillarbox 832 x 624 MAC 16 4 3 74 55 Pillarbox 1024 x 768 XGA 60 4 3 60 004 Pillarbox 1024 x 768 XGA 70 4 3 70 069 Pillarbox 1024 x 768 XGA 75 4 3 75 029 Pillarbox 1024 x 768 XGA 85 4 3 84 997 Pillarbox 1024 x 768 MAC 19 4 3 74 7 Pillarbox 1152 x 864 SXGA 75 4 3 75 Pillarbox 1280 x 768 W
95. ys the projector s network communications processor firmware version in x x x x format If you haven t enabled the Network and VGA Out setting this setting is unable to display the projector s network communications processor firmware version and displays 0 0 0 0 instead Model Number Serial Number Displays the projector s model number Displays the projector s serial number Focusing the image Use the focus dial located on the bottom of the SMART UX60 projector to focus the projected image To focus and adjust the image Turn the focus dial clockwise or counterclockwise until the image is in focus 21 Focus dial CHAPTER 3 Using your interactive whiteboard system Adjusting the image Refer to these notes when adjusting the projected image as described in the included SMART Board 685ix and D685ix interactive whiteboard systems installation instructions smarttech com kb 137394 While adjusting the projected image size shape and location use the projector s default background so that you can see the full projected image clearly Don t use other images which might be cropped or scaled by the projector and result in a misleading projected image size shape and location Use the mechanical adjustments described in the installation document to make all physical image adjustments Don t use the projector s on screen menu options during the projector alignment process Make sure that the scr

SMART Board 600ix interactive whiteboard system configuration

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