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FB250/FB500 - Amazon Web Services

1. Proiocot OTEP oUDP OEMP ANY een RARA3AAAA g eere el Ee me p p Desteaten Action cANew Reject Erat A fon OF Azinaas Porta ath vale D maa ANY ag IP 00 0 0 0 00 0 maa ANY IP Pert 9 0 mams ANY Port 101 FB250 500 User Manual DoS Protection To protect the terminal and the private network against unnecessary DoS attacks from the untrusted public network by a Block packets with spoofed source IO addresses from public network protects against LAND attack and others that use reserved private source IP addresses b Block broadcast packets from public network protects against Smurf and Fraggle type flooding attacks By default the DoS is disabled INNEN cl Status oEnabled Disabled Block packets with spoofed source IP addresses from public network O Block packets from Historical Broadcast addresses 0 0 0 0 8 Black packets from Unallecated and Broadcast addresses 248 0 0 0 5 Black packets from RFC 1918 Class A private addresses 10 0 0 0 8 Block packets from RFC 1918 Class B private addresses 172 16 0 0 12 Black packets from RFC 1918 Class C private addresses 192 168 0 0 15 i Black packets from Class D Multicast addresses 224 0 0 0 4 Block packets from Class E Reserved addresses 240 0 0 0 5 Block packets from Link Local addresses 168 254 0 0 15 O Block packets from TEST NET addresses 192 0 2 0 24 Bloc
2. Network User Group Profile Name Defaut Group Status Activate PDP Context o Deactivate PDP Context Always On Auto POP Context Activation O Firewall Port Forwarding Remote Access Statistics Report Primary Profile Standard B FTF DO Quick Link A Quick Time Media D Real Media Secondary Profile Sreambox D Profile 7 O Profile 6 D Profile 9 O Profile 10 oma cae 151 FB250 500 User Manual The following figure shows that connection type is updated to DMZ Enabled 16130 2272 Group Disabled Disabled el pene mes pae Fat Group J Disabled Shared Disabled Edt cow b Dass Shared Disse 2 a pass pter Fa Group 9 Disabled S Shared Eait Group 10 Disabled Shared D Disabled Edit Retesh Next open command prompt and enter ping 8 8 8 8 n 1 You will see successfu pinging session with reply Cn WINDOWS crid exsie soft Wando HP ers ion Sal TTE pae de ale 1 985 2pmHi Microsoft Corp C gt Documents and Settings Administrator AAMING oping 8 8 8 n 1 Pinging 8 8 8 8 with 32 bytes of datz Reply From 8 8 8 8 hbytes 32 time 3595mc TTL 58 Ping statis tic For 3 8 8 Pac ki tis ant 1 Hec Fiver i Lost BH th loss Approximate ro und trip tine E Hin LIN 3595mg Maximum C Documents and bettingssfdministrator HAHNIHGI gt m Navigate to th
3. Bolt to qp vessel s hull Primary Handset 12V 24V DC 3m DC Power Cable Vessel s power distributor 1m Handset Cable Sonnet Bee 1 5m Ethernet LAN Category 5 Cable 1 8m Telephone Cable bh G3 Fax Machine 2f FB250 500 User Manual 5 1 BDU s Outputs Connection The additional information of the output ports of GPS and GPIO GPS Output RJ11 Offset Connector The BDU has a The Transceiver Unit has a GPS output RJ11 Offset connector for outputting the GPS data in NMEAO183 format a deprim mm d A Navigation Equipment GPS OUT GPS Output Pinout RS232 Pinout Pin No Signal Pin No Signal RINS TX Pin 2 RX Pin 2 RX Pin 3 TX Pin 3 GND Pin 5 GND 28 GPIO Output The BDU has a dedicated circular connector to provide GPIO General Purpose Input Output interface to the external devices F inverarsat GPIO Output GPIO Port Pin Signal Name Dsecription of Signal Color Code GPIO 1 RES_1 Reserve line 1 Black GPIO 2 GND Ground line Brown GPIO 3 LED_ENABLE To enable LED ON Red GPIO 4 REM_ON_OFF Remote ON OFF Orange GPIO 5 BUZZER Buzzer Yellow GPIO 6 GND Ground line Green GPIO 7 TX_OFF To turn off Transmitter off Blue GPIO 8 5V_DC 5V DC Output with up to 100mA Purple All wires for the GPIO connector shall use AWG 24 unscreened wire type 413 I O Connector Pinout 741 29 FB250 500 User Manual Grounding Stud
4. 1 Select User Defined 2 Enter the new APN in the field space provided e g BGAN inmarsat com 3 Enter the username and password if required IP Configuration By default the Dynamic IP Address is selected Follow these steps to use Static IP Address 1 Select Static IP Address and enter the IP Address in the space provided 2 Check the Header Compression checkbox if it is required to use Header Com pression IV Secondary Profiles Profile Name FIF Streaming Parameters Desired Rate 32k T Minimum Rate 32k Use error correction Destination Port Ranges From To Protocol m 2 TCP Delete co fx Add Delete All Add from Templates Refresh Limited Connection Time Duration D minutes Notification Before Expired 8 minutes Volume Traffic Volume fb B Update Settings Canoe oecondary profiles setting are used mainly for streaming connection You may select one of the secondary profiles to be used during streaming connection You may also create a customized secondary profile choose from profile 7 to 10 It also had the same time volume limited data connection feature as the Primary Profiles Note If the user requires a Secondary PDP profile the SIM card QOS should be provisioned to QOS Streaming Symmetrical 256 If not provisioned user will encounter a Secondary Profile network rejection with error code QoS Not Accepted and charges will occur for activation d
5. Hetwork Management Network User Group Profile Name Default Group Status amp Activate PDP Context O Deactivate PDP Context g Always On Auto PDP Context Activation Firewall w Port Forwarding Remote Access Statistics Report Connection Mode Shared T f DMZ IP Address l Primary Profile Standard Y OFTP O Quick Link Quick Time Media O Real Media O Streambox B Win Media ti Profile 7 D Profile 8 D Profile 9 O Profile 10 Secondary Profile After enabling the Traffic Statistics in Network User Group page go to the Traffic otatistics page and refresh the page to for the changes to take effect 142 Attached Devices Attached devices display the list of devices that is connected to the UT Network Management Connection Primary Profiles Secondary Profiles Port Forwarding Firewall PPPoE misc Device Name IP Address MAC Address M MABELLEE PC 192 168 1 40 74 28 62 6C 03 2 TESTTEAMACER 192 168 1 43D0 0A E4 FA 09 4C Examples of Network Management Configuration Setup The following are examples for setting up the configuration for the following con nection types 1 NAT or Shared Mode The user can access the internet from NAT Network Address Translation and sent and receive the packets from NAT 2 Direct Mode The user can access the internet and directly sent and receive the pack ets to from
6. Status Action Indicators a GS RS s ita TS S ER These icons indicate the status of the FBB BDU e Orange indicates the item is active Grey indicates the item is inactive 13 FB250 500 User Manual Status Icons Status Indicator Description GS Circuit Switch Icon Indicates the Circuit Switch service status Voice calls SMS FAX FS Packet Switch Icon Indicates the Packet Switch service status Internet Browsing FTP email ay GPS Icon Indicates if a new GPS fix is available or not m Tracking Mode Icon Tracking mode is enabled Icon is not shown if tracking is not enabled These icons indicate the status of the FBB BDU and also function as shortcut buttons to the respective menu as indicated below e Orange indicates the item is active e Grey indicates the item is inactive Action Status Icons Status Indicator Description ol Logout Icon Click on this icon to log out from the web console RO IB Internet Icon Ciphering Icon Indicate whether the unit is connected to the internet Click on this icon to go to Data menu Indicate that ciphering is enabled or disabled Click on this icon to Ciphering Menu New message received Indicates if a new message is received and unread Click on this icon to go to Inbox Menu Icon is not shown if there is no unread message Radio Silence Icon
7. Taite AEri Aachen D wicer a 7 E a Er 3 Xx ta Refresh In direct mode the packets are sent directly to the internet which means that there are no interfaces like NAT or firewall Therefore there is a need to change the PC s IP address to the PDP s IP address To change the PC s IP address 1 Go to control panel and click on View network status and task 2 Click on Local Area Connection entre P Hem i View your basic network information and set up connections Manage vest elata neteccnks A d c See full map A hearers SAMPSON PC addvakot comag leiteenet Change advanced ihanng This cempurber 3 Varr your actpee pebea Connect or deaconnect de dida com aug Arena he bimet Domain meteor Cannections Change ycar mvebworking settings E Setup a how conme of ruta A upa vndas broadband dial up ad hoc or VPH connector or pet up a muter or ecoess point E Connect bn a nebacek Connect ec reconnect Bo a venei ined dul up er VPN network connectian Cheers bheemegeeup and ianng eptiont Acces files and pointers located on other rebwork computers ar change sharing settings See alo h te raubleshaat problems HeentGroup Misy iia and ipai netveork prollems ce get Treulblethaoting infcematien intemal Oc Wirda Firg 148 3 Click on Properties 149 FB250 500 User Manual 5 Change
8. amp Speed Dial Port Settings e Primary Handset Contain options for incoming and outgoing call types Select this to configure the call type settings The following options are available when pressing the Left selection key while browsing through the list Standard NONE e Phone Port Contain options for incoming and outgoing call types Select this to configure the call type settings The following options are available when pressing the Left selection key while browsing through the list Standard High quality Note only applicable if fax is purchased BOTH only for incoming Note only applicable if purchase fax NONE e Fax OPT Port Contain options for incoming and outgoing call types Select this to configure the Fax type settings The following options are available when pressing the Left selection key while browsing through the list High quality Note only applicable if purchase fax NONE 49 FB250 500 User Manual Speed dial e Setting Contain options to enable disable the speed dial feature e Speed Dial List Select this to configure the speed dial list The following options are available when pressing the Left selection key while browsing through the list e Assign Assign a contact to the selected entry To assign a contact 1 Select Speed Dial List 2 Browse through the list to locate an empty entry 3 Select Options by pressing Left selection key 4 Select Assign and pr
9. o ABC Capital letters o 123 Numbers o abc Small letters o Abc Initial Capital letter followed by small letters e To add a number in alphabet mode press and hold the desired number key Inserting symbols to your message e To geta list of special symbols press the Star key e Using the 4 way navigation ring navigate to the desired symbol e Press Ok key to confirm selection Clearing text e To clear text press Clear key once to clear one character at a time e To clear the whole text entry press and hold Clear key to clear the whole text entry Q Inbox Contain new opened text messages that you have received When browsing through the messages list using the 4 way navigation ring Indicates an unread new message and Indicates read opened text messages The following are available options when pressing the Left selection key while browsing through or viewing the messages in this folder 56 The following are available options when pressing the Left selection key while browsing through or viewing the messages in this folder e Open Open selected message You can also press OK key while browsing through or viewing the messages in this folder e Reply Select this to reply to the selected message sender e Delete Delete selected message I Note You can also delete the selected message by pressing the Clear key e Forward Forward this message to another recipien
10. Any Time of Day Specific Time of Day Everyday Monday Tuesday Wednesday Thursday Friday Saturday Sunday Time 24 Hour Format From 00 00 00 To 0 00 00 Update ance 138 Network User Group Network User Group defines the group of computers and devices sharing one common met hod for registration In addition it specifies how they are being regis tered to the Inmarsat BGAN network It consists of the following parameters e Automatic or Manual registration with Inmarsat Network e Global or Local IP address i e Shared Mode or Direct Mode e Quality of Service QOS i e Standard Data or Streaming Data The UT can support up to 11 PDP contexts simultaneously For example 1 One primary and 10 secondary for one group 2 2 groups each consisting of One primary 4 secondary 1 PPPoE Click on Edit for Default Group as shown the figure below etwork Classification Profile Name KETAN Bn I Connection Type E Auto Activation fm Profiet Deae Stared sabe Edi f rofile2 ICT m Ee Isai Edit f UO Hu rofile5 gaa isse Disabled Edit Pri pesiei Eu Ixsus Ean 7 lOisabied Shared lDisabed Edi EE E REE H AT Eie Eai i Hebeork Management Network User Group Profile Name Default Group Ee Status Activate PDP Contex
11. FK im Note Always use Retrieve all or Retrieve options to retrieve the latest settings from the network Use Update all or Update options to update the network settings after configurations 64 e Call Waiting Contain options to enable disable call waiting services You can also press the Left selection key for the following options e Retrieve Retrieve network settings of the call waiting service e Update Update configured settings to the network Note Always use Retrieve option to retrieve the latest settings from the network Use Update option to update the network settings after configurations e Caller ID Allow you to configure settings that are related to caller identifications Setting Contain options to configure for USA or Europe caller ID type e Send Caller ID Allow you to enable disable sending of your caller ID to the recipient when making a call Default is AUTO where the default network settings are used You can also press the Left selection key for the following options Retrieve Retrieve network settings of the waiting service Update Update configured settings to the network Note Always use Retrieve option to retrieve the latest settings from the network Use Update option to update the network settings after configurations 65 FB250 500 User Manual Terminal Menu Terminal The Transceiver menu provides the following sub menus to Signal stre
12. sanies enses paea EN ProfieT Disabled Shared pisablea edi ume xar 7 7 Im iue Ru Profile Disabled Snared jDisabed lt E Profie 1d Disabled Shared 1 joisabed fan Refresh Click on the Edit at the second row to create another group called No Network 154 The following are the configurations to be made e Profile Name Default Group e Status Deactivate PDP context e Connection Mode No Internet Access Click on Update for the settings to take effect Network Management C j Port Forwarding Firewall PPPoE Network Classifie ation Network User Group Frofile Name Status Activate PDP Context Deactivate PDP Context Traffic Statistics O Always On Auto POP Context Activation O Firewall Port Forwarding O Remote Access Statistics Report Connection Mode DMZ IP Address No Intemet Access Y A Primary Profile Standard FTP Quick Link Quick Time Media Real M dia Streambox Win Media Profile 7 Profile 8 Profile 9 Profile 10 Secondary Profile The figure below shows the configuration settings for No Network Group in No Internet Access mode Hetwork Management Connection Prmary Prodikes Secondary Profiles Pond Forwarding Firewall Network Classification Profile
13. 3 Select Enabled to set the SIM PIN 4 Enter the PIN number in the space provided and click Update PIN Note The SIM PIN depends on the SIM card Consult your equipment distributor if necessary SIM PIN Enabled Disabled Enter FIN Apply Change PIN Password Enter Old PIN Enter New PIN Re enter New PIN Change PIN Password 118 SIM PIN2 1 Click SIM PIN2 to configure the SIM PIN2 settings 2 Select Disabled if you do not need to set the SIM PIN2 3 Select Enabled to set the SIM PIN2 4 Enter the PIN number in the space provided and click Update PIN Follow these steps to change the PIN Password 1 Enter the old PIN number in the Enter Old PIN field 2 Enter the new PIN number in the Enter New PIN field 3 Re enter the new PIN number in the Re enter New PIN field 4 Click Change PIN Password 5 The Transceiver PIN is now changed Note The SIM PIN2 depends on the SIM card Consult your equipment distributor if necessary a Enabled Disabled ee Change PIN Password Enter Old FIN Enter New PIN Re enter New PIN Change PIN Password VI SMS To change the SMS service Center Address number enter the new number in the space provided and click Update Language Terminal Info Ethernet Telephony Tracking Service Center Address SIM 870772001799 User Defined 882161900000 Note Please contact your dis
14. Proms PMH RE T me Te Re Tx Rx Tx Denied Dropped R Tx mx Te Detaut ota DO DO 00 d u J J L d J D u u 161 30 23 57 Gapi Wooco o o jojo o o jo o o lofo fo o Group 2 wooo i i it j o7 0 oup 3 Oo0000 0 j 0 J i j j i 0 Group 4 DOO lololo y ic i j olol noun 5 moon Dj T j i 1 DI j T T foun 00000 j BE 0 D i j j 0 0 Grouo 7 waooo D 10120 fi i l i j O oup noord 5 1010120 l lli j J Coup io0 0 00 j 0 0 ro 0 D T ie au T0 K O00 Q I 0 0 l g j iD j j i i Fate ih Click on Refresh and you will observe that the time duration Bytes Tx amp Rx NAT Tx amp Rx ICMP packets Tx amp Rx and TCP packet Tx have increased 145 FB250 500 User Manual To receive TCP packets open Internet Explorer and enter any web page URL i e www yahoo com Rider rams bike into woman in Woodlands Ae pha bam an in cw camara n Videte Pally Hd dass Show morris Belice d ede dian 2 Pad pes asl apap Was fun dowa im Ge Rad ge Leis ega op jac i HY darit doll EFL Picks ihat DPL Han Ud w Ee F Rada t1 Basses aoa LEET E 146 Go to the Traffic Statistics page and click on Refresh You will observe that other than the increase in duration Bytes Tx amp Rx NAT Tx amp Rx ICMP packets Tx amp Rx TCP packet Tx TCP packets
15. The BDU has a grounding stud with a locking screw for the earth cable with its colors of green and yellow with its UE lug It is recommended to include spring washers to secure the UE lug to the grounding stud 30 Getting started Using the primary handset Using the web console FB250 500 User Manual 6 GETTING STARTED 6 1 System Configuration Intellianzz2 12V 24V DC OS AC DC Power Supply Unit Navigation ___ PS O P NMEADTSS asd Equipment i i I I l c c c 8 ee 8 o 0 c 8 o i c o External Devices O Interface i RJ11 2x External alarm A o oo we ew ew eM mM MM o eM mM eM Solid line refers to the basic configuration Above Deck Unit To be installed in an exposed area Below Deck Unit To be installed in an protected area Primary Handset Non SOLAS 1 CS Safety Voice Distress Console System 1 1 G3 Fax Machine 1 32 6 2 Preparation for Operation Install the SIM card The system requires a SIM card to access the Inmarsat s FleetBroadband network and configure the settings of the BDU Please refer to your Airtime Service Provider for more information 1 Tilt up the SIM card slot rubber cover Note Make sure the BDU is switched off before inserting or removing the SIM card A ANTENN 2 Posi
16. The FB250 500 FleetBroadband system include the following main units FB250 e FB250 FleetBroadband BDU e FB250 FleetBroadband ADU e Primary Handset FB500 e FB500 FleetBroadband BDU e FB500 FleetBroadband ADU e Primary Handset 3 1 Above Deck Unit ADU the antenna unit The FB series ADU is Maritime FleetBroadband 3 axis controlled antenna The antenna is self tracking based on patented beam squint technology The simple and robust electromechanical system with one motor per free axis provides full coverage in azimuth and elevation Tracking is accomplished by measuring signals being continuously broadcast from the satellite The radome covers the antenna equipments which is composed of e Antenna Unit N Type e RF and GPS circuit e Rotary joint e Antenna pedestal The antenna unit includes LNA low noise amplifier HPA high power amplifier and tracking receiver circuitry to ensure communication even in adverse circum stances Intellian Intellianzz All signals and DC power shall pass through a single coaxial antenna cable which connects the ADU to the BDU FB250 500 User Manual 3 2 Below Deck Unit BDU The BDU has been developed for maximum flexibility and is the controlling unit for the FBB UE It features a reliable industry standard interfacing field and enables users to have optimal connectivity no matter what the conditions or your position at sea DDE S Fl
17. Accounts menm E aereum w pers S IFI Setup WIFI Enabled e Disabled 1s Select Enabled to turn on the Wi Fi module Go to Wireless Setting to enable Wi Fi to be accessible by other devices 2 Click Update 3 Once the Wi Fi service is enabled a pop up message box indicates the Wi Fi service is activated Message from webpage Update successfully completed Please ensure that WiFi security is enabled with password protection to avoid any unauthorised access which might inflate your bill otherwise System Info Shows you software version and MAC address Accounts About Ethernet MAC Address O0 023 01 01 1c WLAN MAC Address O0 023 01L011d Software Version addvelne srgw em 1 1 37 2011 03 30 15 57 ee Wireless Settings Securty Setengs 121 FB250 500 User Manual Wireless Settings 1 Select Enabled to allow the Wi Fi network access to Wi Fi enabled devices 2 Choose ideal network mode channel bandwidth and channel 3 If required Network Name can be renamed by user Wireless Settings Enabled o Disabled System Into Network Mode 802 119 Network Name SSID Wideye GenencaP F Allow SSID Broadcast TU Channel Bandwidth 0Mhz Channel 1 Update Security Settings Follow the steps to configure the security settings of the Wi Fi module 1 Select the security mode and authentication key Note here are four
18. Before making a voice call please make sure that The Primary Handset is connected to the BDU Status indicator should be on The Primary Handset is NOT radio silent 3 Status indicator should be off The BDU has successfully registered with the network and ready for CS do main voice services is Status indicator should be on You can use the following two options for making a call e Manual Dial 1 Using the alphanumeric keypad dial 00 country code phone number 2 Press Call Answer key N e Using Contacts or Call Log list from the Primary Handset Enter the Contacts list of the Primary Handset scroll to the desired number and press Call Answer key or Enter the Log list of the Primary Handset scroll to the desired number and press Call Answer key Note For voice calls and SMS you may also use by pressing and holding the key instead of 00 at the beginning of dialled number string as an alternative country code gt lt phone number gt To End a Call 1 Press Call Menu End key X Receiving a call When there is an incoming call the Primary Handset will e Ring e The calling party s number will be displayed on the screen If the number is stored in the contacts the corresponding name of contact will be displayed To answer an incoming call press the Call Answer key 43 FB250 500 User Manual Adjusting volume during a call Use the 4 w
19. Click Ok to confirm to delete the entry 79 FB250 500 User Manual Sending SMS from the Phonebook Follow these steps to send SMS from the Phonebook 1 Select the entry from the Phonebook list 2 Click Send SMS 3 The Phonebook console switches over to the Compose SMS console Phone no 9512345678 El 73 160 Lat 40 5232968 Long 3 65595 127 09 12 00 36 55 GMT ETA PORT SEA BOUY ZZ 30 Send Save Clear Append GFS z Store a sent copy in SIM 4 Type in the text message and click Send Il Call History To check history log of calls made and received Phonebook Call History Tiew option All vj Phone no Time n echnical Support ANd 3 44 gt 006598201820 10 10 04 03 34 48 View option The View option allows you to view the Call History entries From the drop down menu select All To view the list of the dialed received and missed calls Dialed Call To view the list of dialed calls only Received Call To view the list of received calls only Missed Call To view the list of missed calls only Sending SMS from the Call History list Follow these steps to send SMS from the Call History list 1 Select the entry from the list 2 Click Send SMS 3 The Call History console switches over to the Compose SMS console Phone no 9512345678 EE 73 160 Lat 40 53298 Long 3 65595 12 09 12 00 36
20. FB250 500 User Manual IV Telephony Language Terminal info Ethemet Telephony FIN SMS Wi Fi Tracking Admin Support Accounts About smt mad snum EAR EA a anaa iain in stamina nmt apu atras zt ctam moist acc Bes Telephone Interface Configurations US Caller Line ID Phone connected B Update Fort Conjur aa Cal Vatra Call Forwarding Call Resincthan Interface 1 Select European Caller Line ID Phone connected or US Caller Line ID Phone connected from the Telephone Interface Configuration drop down menu 2 Click Update to allow the setting to take effect Port Configuration For each of the 3 ports a choice of the quality calls can be selected Select your ideal call quality and click Update Primary Handset Incoming Call Standard voice call E E Update Primary Handset Standard voice call Outgoing Call Standard voice call Update a _egowrererre f ee OO A O LEL S A Phone Port Incoming Call Standard voice call Update PHONE Part Outgoing Call Standard voice call Update _eQgQrOr ES Eee EE eee Oe 112 Fax Port For the fax port if no subscription is made there will be no choices Incoming Call None Update FAX Port Outgoing Call None Update If fax subscription is made 3 1 KHz high quality fax call will be available Incoming Call 3 1kHz h
21. Flatt Washer M8 Spring Washer E M6 Spring Washer M8 Hex Bolt B F F E M6 Hex Nut Vu 10mm Spanner FB250 13mm Spanner Note For FB250 with Intelian i4 system use the hex head bolts M8x35L M8 Spring washers and M8 flat washers supplied In this case it is recommended to use a 13mm Spanner For FB500 apply the Loctite 263 on four M8 Hex Bolts as shown in the picture below before starting the mounting procedures 15 20mm Apply the Loctite 263 for the area M8 Hex Head Bolts After completely applying Loctite 263 to all four Bolt thread mount or remount the FB500 Radome 23 FB250 500 User Manual 4 2 Installation of BDU The BDU box is unpacked and the following items should be checked whether they are present e BDU e meter Wired Primary Handset with cradle e 1 5 meters Ethernet Cable e 1 8 meters Telephone Cord e 1 8 meters DC Power Cable e meter GPIO General Purpose Input Output cable The following important notes are to be followed for the selection of a location before installing the BDU e The unit is not water proof and it has to be kept away from water splash e he ambient temperature and humidity in the selected location must the requirements given in the unit s specification 24 Ambient Temperature 25 C to 55 C Relative Humidity Up to 95 at 40 C The BDU can be installed on a desktop bulkhead top ceiling or under captain s consol
22. IP Address For example the IP Address of the PC that is connected to the FBB BDU 4 Select the Protocol type TCP e g for HTTP it will be TCP UDP 5 Enter the Destination Port number in the space provided For example listening port of the particular service for example TCP port 80 for web server on the PC that is connected to the FBB BDU 6 Click Apply to allow the settings to take effect 98 VI Firewall By default the Firewall is disabled Firewall Protection Setup Firewall Protection GEnabled Disabled Ueda t Conmecton Prinary Pronks econ ProTBes Enable Firewall Settings 1 Navigate to Data gt Firewall gt Setup to enable Firewall protection 2 Select Enable 3 Click Update ers Firewall Protection Setup Connection Primary Provo Secondary ProT Bes i Port Forwarding Firewall Protection amp Enabled oDisabled 99 FB250 500 User Manual Incoming Rule To add and define up to 10 rules to allow or reject incoming packets Defaut Action for incoming Packets s Accept o Reject Proiek OTEP oUDP OKMP ANY some Po FF j emi Eee ae peer pop Agtien O iw Reject Eniti L ag F 3 0 0 0 0 0 0 0 means ANY IP Port D O means ANY Port 100 Outgoing Rule To add and define up to 10 rules to allow or reject outgoing packets
23. Indicates if radio silence is enabled or disabled Click on this icon to trigger radio silence enable and disable 74 8 3 Navigating the Web Console Setup Menu Viewing Terminal Information C Setup 1 Click on Setup icon 2 Click Terminal Info The terminal information tab shows Signal strength Temperature GPS Status Elevation angle and Registration status im F FB 500 NM WEB CONSOLE veniens CoMCON um 4 Eeee Setup Phone SMS Data Settings alll e ee Terminal Info Signal 60 dBHz h 1 0j Temperature Normal GPS Latitude AQ 31 58 72 N Longitude 39 21 41 W Type 3D NEW Time 12 12 09 05 53 36 GMT Pointing Angle Visible Satellites Azimuth 139 82 SE l 4 EMEA Elevation 34 54 Registered to Metwork but no active data connection exists You are now able to make phone calls and send 5M5 Please activate a data connection before doing any data transfer Signal Indicates the received signal strength C No in dB Hz Temperature Indicates the UE s current operating temperature status GPS Indicates the latitude longitude type and time of the GPS acquisition Indicates the azimuth and elevation angle of the antenna with the pg nung Angie corresponding satellite in view 75 FB250 500 User Manual Satellite Selection The default Satellite Selection is in Auto mode In Auto mode the UE will scan all the visible satellites and
24. Name Connection Type Auto Activation a mamEM NN e LE No Internet Access Internet Access oe M E Ea Trac Stabsbes Disabled Nlached Dewees Shared Disabled Ell is Shared Disabled Ect Next navigate to the Network Classification Page to create the network classifica tion for both of the user groups 159 FB250 500 User Manual Click Create on the first row to create the Network Classification for Default Group IP address Range 192 168 1 40 192 168 1 50 i e the IP address range that you wish to be active the PDP in shared mode Network User Group Default Group Click on Update for the settings to take effect Primary Prones _Pon Forwarding __Firewan_ pppoe misc eo MAC Address Mert Network User Group Default Grows Schedule Any Time of Day 3 Specific Time of Day PM Monday Tuesday Wednesday Thursday Friday Saturday Sunday Time 24 Hour Format from i m Tex You will see the updated information on the Network Classification page 156 Click Create on the second row to create the Network Classification for No_Net work group IP Address Range 192 168 1 30 192 168 1 34 There is no internet access for PCs with IP addresses within this range
25. Note You can also delete the selected contact by pressing the Clear key e Copy Select this to copy the selected contact from SIM card memory to BDU memory or vice versa e View number Display the number of the selected contact e Assign Speed Dial Add the selected contact to the speed dial list e Reload Contacts Select this to reload contacts from the BDU SIM card into the local memory of the Primary Handset e Memory Status Select this to view the memory status of the contacts While browsing through the contact list press the OK key to view the phone name and number or the selected contact The following options are available when pressing the Left selection key while viewing the selected contact e Call Make a voice call to this contact e Send message Open a SMS editor to send a text message to this contact e Edit contact Edit information of this contact e Delete Delete this contact e Copy Select this to copy this contact from SIM card memory to BDU memory or vice versa e Forward contact Forward information of this contact using SMS e Assign Speed Dial Add this contact to the speed dial list Note You can also make a voice call to the selected contact when browsing through or viewing the contacts by pressing the Call Answer key 47 FB250 500 User Manual Log Menu The Log menu allows you to view historical information cee E about phone calls and data usage in chronologica
26. Using the 4 way navigation ring press up right to increase and down left to decrease the volume Language Allow you to change the menu display language Factory settings Allow you to configure default factory settings of the Primary Handset Contains the following settings e Factory reset Perform factory reset on the Primary Handset About Display a list of information of the Primary Handset Model Model name of the Primary Handset Software version Software version of the Primary Handset Hardware version Hardware version of the Primary Handset Technical support Web address for technical support Copyright Contain Copyright message 70 8 USING THE WEB CONSOLE 8 1 Register to the Network 1 Connect your computer to the FBB BDU using a LAN cable 2 When the connection has been established open the web browser 3 Type http 192 168 1 35 in the Address field and press Enter Address http 192 168 1 35 4 When the Login screen appear type in admin in the Username field and 1234 in the password field Click Login Username admin Password eeeee Login 5 Click the Login button 71 FB250 500 User Manual The FBB BDU Web Console will appear on your screen FB 250 Dy WEB CONSOLE pini AOS Setup Phone 5M5 Terminal Info Signal 60 dBHz X Temperature Normal GPS Latitude 40 31 58 72 N Longitude 3 39 2141 W Type 3
27. as the packets sent from these PCs will be dropped or denied If the computer in use has an IP address of 192 168 1 30 any packets sent from this computer will be denied or dropped Network User Group No Network Click on Update for the settings to take effect Schedule Any Time of Day Specific Time of Day Everyday Monday Tuesday Wednesday Thursday Friday Saturday Sunday Time 24 Hour Formal erem To After updating the above setting you will be able to see the updated information on the Network Classification page 15f FB250 500 User Manual Next open command prompt and enter ping 8 8 8 8 n 1 You will see unsuccess ful pinging session with reply You will notice that the reply is Destination host unreachable as the IP address of the computer in use for No Network user group is 192 168 1 30 within the pre set IP address range it cannot ping to the Internet ec CAWINDOWSY system32 md exe ft Windows AE Version 5 1 2600 C gt oss ight 1985 2661 Microsoft Corp ettings Administrator MANINGI pin 8 After that go to the Traffic Statistics page and click on Refresh You will notice that packets transmitted and received in Default Group and packets are denied in No_Network Group Group ytes Bytes HAT MAT Direct Direct D pud ze T CP TCP UDF Hn Profile peer Rx a Tx it EB Rx Tx t E p enied Dropped Rx b Rx Tx E DOOOOE po0
28. entries Phonebook View option All Storage Usage SIM 0 250 Terminal 0 100 Name Phone no Add Edit Delete Send SMS Refresh View option The View option allows you to view the Phonebook entries from the different storage locations From the drop down menu select All To view the entries stored in the SIM card and FBB BDU SIM only To view the entries stored in the SIM card Transceiver only To view the entries stored in the FBB BDU 7 FB250 500 User Manual Storage Usage Shows the number for Phonebook entries used in the SIM card and TU locations For example SIM 2 150 indicates Storage location SIM card Total number of entries used 2 Total number of entries available 150 Adding Phonebook Record Ea Name Phone no Save Phonebook record in SIM Terminal cave Cancel Adding a new Phonebook entry e Click Add e Enter the Name and Phone number e Select the storage location and click Save Phonebook Edit Ea Name Technical Support Phone no 6598201820 Editing a Phonebook entry e Select the entry from the Phonebook list e Click Edit e Proceed to change the Name and or Phone number e Click Apply 78 Message from webpage i J Are you sure vou wank bo remove the selecbed phonebook record Ca Cees Deleting a Phonebook entry Select the entry from the Phonebook list Click Delete
29. including error frames e Bytes Tx Displays the total number of the transmitted raw packets including error frames e NAT Rx Displays the number of the NAT processed inbound packets e NAT Tx Displays the number of the NAT processed outbound packets e Direct Rx Displays the number of the processed inbound packets without net work add ress translation NAT e Direct Tx Displays the number of the processed outbound packets without net work ad dress translation NAT e DMZ Rx Displays the number of the DMZ processed inbound packets e DMZ Tx Displays the number of the DMZ processed outbound packets e Denied Displays the number of the denied packets received or transmitted e Dropped Displays the number of the dropped packets received or transmitted e CMP Rx Display the number of the processed inbound ICMP packets e CMP Tx Display the number of the processed outbound ICMP packets e TCP Rx Display the number of the processed inbound TCP packets e CP Tx Display the number of the processed outbound TCP packets e UDP Rx Display the number of the processed inbound UDP packets e UDP Tx Display the number of the processed outbound UDP packets 141 FB250 500 User Manual Enabling Traffic Statistics To enable the tracking of traffic statistics navigate to Data gt Network Manage ment gt Network User Group Select Statistics Report under Status label Click on Update for the settings to take effect
30. internet 3 DMZ Mode The user can access the internet from DMZ and sent and receive the packets from DMZ 4 No Internet Access Mode The user can access only the local network To activate the traffic statistics user need to activate the PDP context for each of the Net work User Group and choose the appropriate connection mode Refer to section under Enabling Traffic Statistics The Traffic Statistics for Default Group will be illustrated in the first three modes NAT or s hared mode Direct mode and DMZ mode Two network user groups identified as Default Group and No Network group will be created to illustrate for No Internet Access Mode 143 FB250 500 User Manual NAT or Shared Mode Navigate to Network User Group and click on Edit for Default Group as shown the following figure rhag Maniagemsg ni Connection Primary Prodibrg Eom Int up Port Forwarding Firewall PPPOE Mia Network Gaasi ation Taik x m Frotiet Dee 3 je JEdii Profile Disabled Shared 1 11 1 0 Disabed 1 1 1 0 Edi Profiie Disabled Shared Disabled Eon Profiez Disabled Snad Dsabed Edil Profiles Disabled Shared Disabled Edi Profie9 Disabed Shared Disabled SE Ene e e Ei The following are the configurations to be made e Profile Name Default Group e Statu
31. of the security key using the alpha numeric keypad 2 Press OK key to confirm To cancel PIN entering 1 Press the Right selection key 2 Confirm to start in Emergency only mode by pressing the OK key Emergency only mode PIN authentication is bypassed i e when you have forgotten the required PIN You can only make emergency calls or access local Phone manager menu in this mode 38 7 3 Primary Handset 11 13 ONOOR WD 9 FleetBroadband Earpiece Display Ear set Jack OK Key 4 Way Navigation Ring Left Selection Key Right Selection Key Call Answer Key Call Menu End Key 10 Keypad Alpha numeric 11 Mode Key 12 Clear Key 13 Microphone 14 Service Port 15 Ringer The ringer is located at the back of the Primary Handset 39 FB250 500 User Manual Keypad Description and Functions Keys Description Functions 4 way navigation ring Press the 4 way navigation ring to scroll left right up and down on the display Enables scrolling through names phone numbers menus or settings OK key Pressing this key selects confirms the function highlighted on the display Left selection key The function of this key depends on the guiding text shown on the display above the key Right selection key The function of this key depends on the guiding text shown on the display above the key iS Call Answer key After entering a pho
32. rema prpce Standard Set as defaut Profile Name Genco Using this connection type you will be charged for the VOLUME kiobytes of data used Use this Connection Type connection type for TCP IP applications data s Standard exchange and transfer such as Email Internet o Streaming Browsing FTP etc Access Point Mame APH s SIM BGAN INMARSAT COM o User Defined Static P Address APN Username Static P Address APN Password Please note that the usemame and password stated above are not those used to login to the VebConsole They are those provided by your Service Provider for static IP address subscription If you do not have any such subscription or if you are not sure IP Configuration amp Dynamic IP Address o Static IP Address et et Limited Connection Time Duration o i mnes 10 720 Notification Before Expired minutes 8 Volume Tratfic Volume MB 1 1024 Update Settings Cancel Note The Standard profile is set as the default primary profile and the default connection type is standard this is charged by the volume in kilobytes of data used Profile Name Change the profile name as desired Connection Type Change the type of connection By default the connection type will be standard 94 Access Point Name APN By default the APN from the SIM will be selected Follow these steps to change the Access Point Name APN
33. serious damage to the equipment z x 144 25 Mounting Position of FB250 Standard and Mounting Position of FB250 with FB250 with Intellian i2 Matching Dome Intellian i3 Matching Dome s c c N 228 60 Mounting Position of FB250 with Mounting Position of Intellian i4 Matching Dome FB500 Standard 21 FB250 500 User Manual Connection of the Cable Remove the rubber cap from RF connector Connect the RF cable to the RF connector under the base plate through the access hole Be careful not to over tighten as you may damage the connector FB250 Standard Cable Connection FB250 Cable Connection for Intellian i4 Matching Dome FB500 Standard Cable Connection Note Do not tighten excessively when using the spanner this will damage the threads Be careful that the connectors do not touch the mounting surface of the antenna this might cause a critical malfunction and serious damage to the equipment 22 Mounting the Antenna Attach the antenna to the post by using the hex head bolts spring washers and flat washers and nut supplied Spring Washer and Hex Head Bolt Nut Flat Washer FB250 M6 x 35L M6 M6 FB500 M8 x 50L M8 a o o 10mm Spanner j E M6 Hex Bolt a MG Flat Washer Radome Base Radome Base Deck M8 Flat Washer E MG
34. steps to change the Access Point Name APN 1 Select User Defined 2 Enter the new APN in the field space provided e g BGAN AU INMARSAT COM 3 Enter the username and password if required Language Terminal Info Ethernet Telephony Tracking Accounts Access Point Name APN amp SIM BGAN INMARSAT COM User Defined Password Update IX Admin Change Password Follow these steps to change the Web Console login Password 1 Enter the old password in the Old Password field 2 Enter the new password in the New Password field 3 Re enter the new password in the Re type Password field 4 Click Update 5 The Web Console login password is now changed Language terminstinto etnemnet tetephorg pmi sms vari tracing samin support accounts About e _e a ee E New Password L _ i Upzate 125 FB250 500 User Manual Firmware Upgrade Firmware upgrade is to update your FBB BDU with the latest firmware Please refer to your respective distributor for your firmware download Warning DO NOT abort the upgrading process or unplug the power of the FBB BDU during the firmware upgrade process at any time Doing so will corrupt the existing firmware loaded onto the FBB BDU Follow these steps to upgrade the firmware for your FBB BDU 1 Download or acquire the new firmware from your respective distributor and save i
35. the PC s IP address to the PDP s IP address nternet Protocol Version 4 TCP IPv4 Properties Gener al You can get IF settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically x Use the folowing IP address P address Subnet mask Default gateway Use the following OMS server addresses Preferred DNS server 8 85 83 Alternate ONS server Valdete settings upon exit pue Lo eme Next open command prompt and enter ping 8 8 8 8 n 1 You will see successful pinging session with reply e CAWINDUWS system32 cmd exe ping 8 8 8 8 lt n i ringing 8 8 8 8 with 42 bytes of data cezada timce 1BzH8ms IIL 5 Pig B Bx loss i puro x seconds F mij j in ir Average B2B8ms Vh 150 Conmectian Prenar Prolia Secondary Proesa Port Forwarding aM rm Spy Ce a Oe EONERIDESEHIBEIOCNEND ofofofo d KE L2 KE Ls amm o EREREREB E INE JN NE RERES ERERLIIRE 3 ESERENEI 2 DMZ mode Navigate to Network User Group click Edit in the Default Group row and se lect the DMZ in connection type Input your computer IP address in the DMZ IP address box Click on Update for the settings to take effect
36. the primary handset is properly inserted to the handset port Unable to connect to the BDU e Ensure the primary handset is inserted to the handset port e Ensure a correct number format is being dialed Unable to make e Ensure proper BDU LED states outgoing call e Hang up and retry to make the call e Ensure that the line is not engaged by any other telephony devices Unable to receive e Ensure that all other telephony devices are hang up properly incoming call e Ensure proper BDU LED states e Ensure the phone ports are configured correctly e Ensure the Primary Handset connector is inserted into the handset port properly e Hang up and retry the call again e Try to reboot the BDU No audio during incoming outgoing call e Lower the volume of the Primary Handset e Please temporarily disconnect any background data connection since high throughput may affect the quality of the audio e Hang up and retry the call Distorted audio during incoming outgoing call 162 web Console Symptons Descriptions Remedial Actions e Ensure that there is no problem with the Ethernet connectivity Unable to access Web Console e Ensure that IP address is entered correctly e Try to refresh the browser after correcting the problem e Ensure that correct username and password are used Password and username are case sensitive Unable to login e Ensure that you do not open more than the maxim
37. to save the changes Icon in the profile list indicates that the profile is not active and icon indicates that the profile is currently active in use Status Allow you to check the status of the data connection You can also activate de active a specific profile in the status display list Note You will not be able to enter this sub menu if the BDU has not been registered for PS data service The status list shows you the current active data connection Depending on whether there is an active connection you can press the Left selection key for the following options e Activate Primary This option is available when there is no active data connection Select this to choose from the profile list for activation e Deactivate This option allows you to deactivate an active data connection To active a primary data connection when there is no active connection 1 From the data status list select Options using the Left selection key 2 Select Activate primary using Left selection key or OK key 3 Select from a list of configured primary profile for activation Press Left selection key or OK key to confirm 4 You are prompted to confirm activation Confirm activation by selecting yes using the Left selection key or OK key Note It may take a while to active a data connection 54 To de activate a primary data connection when there is an active connection 1 From the data status list select Options using
38. track the satellite with the most optimum elevation angle or the last used satellite Note Changing the satellite selection will terminate any existing active voice fax call or data connections Follow these steps to change your satellite selection 1 Click on Setup icon 2 Click the Satellite Selection to view the visible satellites The visible satellites will be displayed for your selection It also displays the satellite information that your Antenna Unit s is locked on to Terminal Info Satellite Selection eee Satellite Locked on to l 4 EMEA ov Auto 4 EMEA l 4 Asia Pacific l 4 Americas Select Refresh Satellite is visible 3 Click on your choice of visible satellites 4 Click the Select button to point the antenna to the selected satellite in exclusive mode The satellite selection will be saved and each time you power up the UE the satellite selection choice will remain until you make the next selection change The UE will track the newly selected satellite even if the elevation angle is not optimum 5 Click Refresh to refresh the Satellite list 16 Phone Menu 1 Click on Phone icon Phone menu provide the following options I PhoneBook e The Phonebook entries can be stored on the SIM card or the FBB BDU e Allows you to view add edit and delete entries on your Phonebook list e You can make and send SMS messages directly from your Phonebook
39. 0 s No Network 00 00 00 mw o Topol fo foto Prey o Loo olo ofo Group 2 wooo o o ao olof o RIEN o lo o ofo Groups Oooo 0 6 ERA MR ERES NN et KR Lo Loo Groupa Grup 4 pooo 0 0o ooo ojojo o o fF of of of of oF o aes powo opopo opojojopop o o jojpojojopopo ope poo o o oj o o o Jo o o o Jo ojop ojoj Go foooooo o o oJo o opo o o o fo opfofo o Groupo foo o ofpojo o ofpo o o o To opfop o ofo Group t0 ooo o o fofofo fo fofof o o fof ojofoj oft Refresh 0 Group 00 00 00 So Oe Lo olopopopo 158 TROUBLESHOOTING FB250 500 User Manual 10 TROUBLESHOOTING General LED status BDU LED LED behavior Descriptions Remedial Actions Off BDU is in power off state Steady amber BDU is powering up Steady green BDU successfully powered up Steady red System failure during boot up or operation User action required Antenna LED LED behavior Descriptions Remedial Actions Off ADU status is unknown Steady amber ADU is powering up Blinking amber ADU is calibrating Blinking green System is searching for satellite Steady green System is locked onto a satellite and ready for use Steady red System failure in ADU User action required Network Registered LED LED behavior Descriptions Remedial Actions Off System is not registered to the network Network service is unknown Blinking green Ready for pack
40. 10 40 35 000 00 02 11 Nonmal f 006565093975 Standard Outgoing Tha ha 212013 10 29 38 00000 04 38 Normal 8 6581550204 Standard Incoming Thu Nov 2412013 10 15 11 000 00 00712 Normal Deae Export Refresh Call Data Usage Displays the total call usage and total data usage Click clear to reset counter Total Call Usage 00 00 00 Total Data Usage 0 byte 108 Ill Ethernet 1 Click Ethernet to view and edit the Ethernet settings 2 Click Update to allow the settings to take effect Terminal IP Address ps2 pes p BE Terminal Subnet Mask pss pss pss p Terminal Gateway ff E FE Update DHCP 1 Click DHCP to view and edit the DHCP settings 2 Click Update to allow the settings to take effect DHCP Enabled oO Deabled Primary DNS EE i DHCP IP Pool Eng Rez fies f IP Lease Time b second s Mac Address Filtering 1 Click Mac Filtering to view and edit the Mac Filtering settings 2 Click Update to allow the settings to take effect Tamim into Eirene Teephomg pm sms wari Tracang Admin support Accounts _ About MAC Fitering Enabled Disabled Use amp Rejact List o Allowed List 11 22 33 44 55 06 Delele Add Your MAC Address 98 76 54 32 10 12 109 FB250 500 User Manual Reject List All PCs Laptops also applicable for WiFi access will be allowed to access the B
41. 25 Sed 0 Disabled Traffw Statistics Group Disabled Shared ID Disabled IX Group Disabled Shared ID Disabled Edit tached Devices Disabled Shared Disabled Edit round Disabled Shared Disabled Edit Group Disabled Shared Disabled Edit Groups Disabled Shared Disabled Edit EU Disabled Shared Di sabled Edit Group Disabled Shared Disabled Edit for oupa Disabled Shared Di sabled Disabled Shared Disabled The following are the configurations to be made e Profile Name Default Group e Status Activate PDP context e Connection Mode Shared Click on Update for the settings to take effect 153 FB250 500 User Manual Nebak Maruegement Connectian Premary Profdes Seconclary Probes Network User Group Profile Name Default Group Activate POP Context 9 Deactivate POP Context Always On Auto PDP Context Activation O Firewall Port Forwarding Remote Access Statistics Report Connection Mode Shared DMZ IP Address Primary Profile Standard vj BFTF tJ Quick Link 0 Quick Time Media wl Real Media Secondary Profile brs Profile 7 D Profile amp o Profile 9 c Profile 10 caca The figure below shows the configuration settings for No Network Group in No Internet Acc ess mode Heban k arene nil E Primary Prodiles PPPoE Secondary Profiles 13 LJ e sei Enses Ji Pie
42. 55 GMT BETA PORT SEA BOUY 22230 Send Save Clear Append GPS Store a sent copy in SIM 4 Type in the text message and click Send 81 FB250 500 User Manual Deleting a Call History entry Follow these steps to delete a call History entry 1 Select the entry from the Call History list Phone book Call History Mew option Al Phone no Time t 0019257987982 12 01 27 22 2434 t 0019257987982 12 01 27 22 23 13 hh 006596227072 12 01 20 03 4509 5 006591468876 12 01 20 03 25 41 006565095701 12 01 20 03 2845 659 1468876 12 01 20 03 2818 659 1456876 1201 20 03 2731 SendSMS Delete 2 Click Delete 3 Click Ok to confirm or click Cancel to abort deleting the entry 4 Click Refresh to refresh the Call History list 82 SMS Menu 1 Click on SMS icon SMS menu provide the following options I Compose To compose and send text messages Simply enter a mobile number type your message and click Send Il Inbox Shows the details Sender information Message Date and Time stamp of all SMS received Ill Sent Shows the details Receiver information Message Date and Time stamp of all SMS sent IV Draft Stores unsent messages for retrieval later __Compose Inbo x Sent Draft Phone no 0 160 Send Save Clear Append GPS vV Store a sent copy in SIM 83 FB250 500 User Manual I Compose Composing a Ne
43. D NEW Time 12 12 09 05 53 36 GMT Pointing Angle Visible Satellites Azimuth 139 82 SE l 4 EMEA Elevation 34 84 Registered to Network but no active data connection exists You are now able to make phone calls and send SMS Please activate a data connection before doing any data transfer The FBB BDU will automatically register to the network This process will include GPS acquisition satellite tracking and registration with the network which will take a few minutes Once the process is completed you will see the following message appearing at the bottom line of the Web Console Registered to Network but no active data connection exists You are now able to make phone calls and send SMS Please activate a data connection before doing any data transfer Upon successful registration with all three BDU s LED indicators lit in green the UE will be ready for normal operation 72 8 2 Navigating the Web Console Menu Overview COMCON Setup Phone LJ ENT Data Settings Below you can see all of the sub menu tabs under each icon menu item Setup Phone SMS Data Settings Terminal Info Phonebook Compose Network Management Language Satellite Selection Call History Inbox Connection Terminal Info Sent Primary Profiles Ethernet Draft Secondary Profiles Telephony Port Forwarding PIN Firewall SMS PPPOE Wi Fi Misc Tracking Admin Support Accounts About
44. DU except for those MAC addresses listed in the Reject List Reject List 11 22 33 44 55 66 Delete 50 2E 5C EC 0E CA Add Delete All Your MAC Address 98 76 54 32 10 12 Allow List All PCs Laptops also applicable for WiFi access will be denied access to the BDU except for those MAC addresses listed in the Allow List Note When selecting this list at least one entry should be there to access the BDU Allowed List 66 55 44 33 22 11 Delete Add Your MAC Address 98 76 54 32 10 12 3 Click Update to allow the settings to take effect 110 Static Route Users can configure the static route to create a new entry route in the router s rout ing table It allows the network to forward packets to the IP address destination stored in the routing table rame Temi cthecnet T nip n poe os ovr Trang artum ial Accounts anm Destination __Netmask Gateway Enabed 5 1 455 l 31iu I s e esse 5678 DetwtOrup Kd Delete I e e IT Eau Language Terminal info E Germ E EMS i Ireacking Supqori AuccmanEs z Enabled Destination 2 2 2 l 2 Netmask 255 255 0 f0 Gateway Manual 2o Bo Bo Ro E 2 Click Add to allow the settings to take effect 111
45. Intellian FB250 FB500 Installation and Operation User Guide Global Leader in Marine Satellite Antenna Systems Serial number of the product This serial number will be required for the all troubleshooting or service inquiries Intellian 2014 Intellian Technologies Inc All rights reserved Intellian and the Intellian logo are trademarks of Intellian Technologies Inc registered in the U S and other countries All other logos trademarks and registered trademarks are the property of their respective owners Information in this document is subject to change without notice Every effort has been made to ensure that the information in this manual is accurate Intellian is not responsible for printing or clerical errors Doc No 2014FB UM1222 V2 3 LIST OF CONTENT REGULATORY INFORMATION 4 INTRODUCTION Introduction 8 Overview of the Fleetbroadband 10 Main units 11 INSTALLATION 17 Installation 18 Connections 27 GETTING STARTED 31 Getting started 32 Using the primary handset 37 Using the web console 71 Using the network management 134 TROUBLESHOOTING 159 TECHNICAL SPECIFICATION 165 WARRANTY 166 FB250 500 User Manual REGULATORY INFORMATION FEDERAL COMMUNICATION COMMISSION NOTICE FCC Identifier QO4 AVIFX500BDE QO4 AVIFX250BDE USE CONDITIONS This device complies with part 15 of the FCC Rules Operation is subject to the following two Conditions 1 This device may not cause harmful in
46. P Address Range Subnet 7 4 Network User Group Profitet T Schedule a Any Time of Day D Specific Time of Day Everday Monday Tuesday Wednesday Thursday Friday Saturday Sunday Time 24 Hour Formaty From To update Cancel 137 FB250 500 User Manual Obtaining MAC Address 1 Open Command Prompt and type ipconfig all 2 The MAC address will fall under Ethernet adapter Local Area Connection gt Physical Address 3 Physical Address is the MAC address where the dash should be replaced with colon Inthe example below it should be written as 00 19 21 56 35 05 e C WINDOWS system32 cmd exe an i ting Ena t WINS Proxy Er S Suffix Search UIA Conpatable J T 080 19 21 56 35 9 Each device IP address or MAC and or Schedule is classified to a certain Network User Group Schedule filtered by day and time The user can specify at the specific time frame and specific day days of the week for this rule to be active 1 Any Time of Day 2 Specific Time of Day The figure below shows that the Network User Group identified as PDP 1 can ac cess the network at any time on Monday Wednesday and Friday _ Networx Management ARE mA Secondary Protina Port Formaning Firwat PPro Misc Network Classification MAC Address 00 15621 56 35 05 IP Address Range subnet Network User Group FDe 1861 390118 161 30 180 5 T Schedule
47. Rx and UDP Tx amp Rx have increased too Connection Primary Profiles Secondary Profiles For Forma dng firewall PPPOE Seetee Group M ms CISITSTSTS 9T 9 E E O po pm 7o o 9 T9 9 9 T9 Lo 9 o 1 9 9 Lo 9 5 193 Peete ee 0 EIET TI ENIAN Direct Mode Navigate to Network User Group click Edit in the Default Group row and select the Direct in connection type Click on Update for the settings to take effect Hetwork Managernent les Secondary Profiles Port Forwarding Network User Group Profile Name Default Group Status Activate PDP Context Deactivate PDP Context amp Always On Auto PDP Context Activation O Firewall Port Forwarding Remote Access Statistics Report Connection Mode Primary Profile Standard DFTP Quick Link 0 Quick Time Media O Real Media O Streambox Lj Win Media O Profile T O Profile amp O Profile 9 O Profile 10 Secondary Profile 147 FB250 500 User Manual You will see the changes in the following figure Under the Auto Activation column the PDP IP address 161 30 23 232 is shown Network Managemen Comnection PrimanyPref es Secondary Profiles Portionwarding Firewall acted Classification Profile Nar amp Ham e us Cenne Connection Type v Auto Activation Ee Defaut Group us puc nabled 1613023232 Edi
48. Settings Menu Settings The Settings menu provides the following sub menus to 1A Ciphering mode configure the BDU e A Ethernet 6 WG Ciphering mode Contain options to enable disable the use of ciphering mode between the network and BDU Note Status icon amp is displayed in the Main Display screen when ciphering is enabled Ethernet Allow you to configure settings related to Ethernet connection e Transceiver IP Address Specify the IP address of the BDU The default IP address of the BDU is 192 168 1 35 e Subnet Mask Specify the subnet mask of the BDU The default subnet mask of the BDU is 255 255 255 0 e DHCP settings Display the status and settings of the DHCP server DHCP server Display the status of the DHCP server Start IP address Display the start IP address of the DHCP server Default start IP address is 192 168 1 40 End IP address Display the end IP address of the DHCP server Default end IP address is 192 168 1 59 Primary DNS Display primary DNS server address Default primary server is 172 30 66 7 Secondary DNS Display secondary DNS server address Default secondary server is 172 30 34 7 60 Lease time Display the lease time Default lease time is 60 Except for DHCP server the rest of the display settings can be edited by pressing the Left selection key or Ok key s Note Make sure that the format is correct when entering an IP address Press the Star key multiple
49. T pars 8 tuv k 0 The wired Primary Handset has a colour LCD and keypad for making and receiv ing voice calls and sending SMS using an interface similar with a mobile phone It can serve as a remote access for user to access various BDU functions The Primary Handset connector is plugged into the BDU primary handset port and it is powered directly from the BDU 15 FB250 500 User Manual Installation Connections FB250 500 User Manual 4 INSTALLATION 4 1 USER EQUIPMENT LISTS FB250 Complete Standard Package Description e FB250 Terminal FB500 Complete Standard Package Description e FB500 Terminal FB250 FB500 Standard Accessories Description e FB500 FleetBroadband Primary Handset e FB250 FleetBroadband Primary Handset e Ethernet Cable 1 5m e Telephone Cord 1 8m e Handset Wall Mount Cradle e Power Cable 3m e GPIO Cable 8 pin 1m e LMR400 Antenna Coaxial Cable 30m FB250 FB500 Installation Kit Description FB250 Standard e Hex Bolt x 5 M6x35L e Hex Bolt x 5 M6x50L e Spring Washer x 5 M6 e Flat Washer x 5 M6 e Nut x 5 M6 FB250 with Intellian id Matching Dome e Hex Bolt x 5 M8x35L e Spring Washer x 5 M8 e Flat Washer x 5 M8 FB500 e Hex Bolt x 5 M8x50L e Spring Washer x 5 M8 e Flat Washer x 5 M8 Coaxial Cable Type ps Attenuation dB m erani ne LMR 240 33 6 0 336 25m LMR 400 14 5 0 175 50m LMR 600 11 3 0 113 85m 18 4 1 In
50. articular port numbers are the allowed or block list Call Restriction Enabled Disabled Restrict By Call List Phonebook Primary Handset Use as Allowed List Blocked List 0234567890 10234567890 1234567890 11234567890 2234567890 1223456 TB90 RJ11 PHONE Port Use s Allowed List Blocked List 0234567890 10234567880 1234567890 11234567890 2234567890 12234567890 RJ11 FAX Port Useas Allowed List Blocked List 0234567880 10234567890 1234567890 11234587890 2234567880 12234567890 116 V PIN Terminal PIN 1 Click Transceiver PIN to configure the Transceiver PIN settings 2 Select Disabled if you do not need to set the Transceiver PIN 3 Select Enabled to set the Transceiver PIN 4 Enter the PIN number in the Enter PIN filed and click Update PIN Follow these steps to change the Transceiver PIN 1 Enter the old PIN number in the Enter Old PIN field 2 Enter the new PIN number in the Enter New PIN field 3 Re enter the new PIN number in the Re enter New PIN field 4 Click Change PIN Password The Transceiver PIN is now changed Note The default Terminal PIN is OOOO Terminal PIN a Enabled Disabled Enter PIN Change PIN Password Enter Old PIN Enter New PIN Re enter New PIN Change PIN Password 117 FB250 500 User Manual SIM PIN 1 Click SIM PIN to configure the SIM PIN settings 2 Select Disabled if you do not need to set the SIM PIN
51. ast 100cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter FCC CAUTION Any Changes or modifications not expressly approved by the manufacturer could void the user s authority which is granted by FCC to operate this satellite Fleet Broadband System FB250 FB500 INDUSTRY CANADA STATEMENT IC 5023B AVIFX500BDE IC 5023B AVIFX250BDE This device complies with Radio standard specification RSS 170 of Industry Can ada Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation IMPORTANT NOTE Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncon trolled environment This antenna used for this transmitter must be installed to provide a separation distance of at least 100cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter EC Declaration of Conformity Intellian Technologies Inc 348 5 Chungho ri Jinwi myeon Pyeongtaek Si Gyeonggi do Korea 451 862 declares under our sole responsibility that the accessory Product brand name as Intellian and models FB250 FB500 FleetBroadband satellite communication system to which this declaration relates is in conformity with the following sta
52. ay navigation ring 4 way navigation ring to adjust the volume Press up key to increase the volume Press down key to decrease the volume A4 Using the Menus You can access the Menu System by pressing the Right selection key in the Main Display screen The main menu of the Primary Handset includes nine 9 menu options with each menu option having their respective sub menus You can use the 4 way navigation 4 way navigation ring to navigate to the desired menu option and press OK Key to confirm your selection You can also end the menu or sub menus and return to the Main Display screen at any time by pressing the Call Menu End Key Table below summarizes the functionalities within each menu option Status Indicator Description Contacts This menu manages your user contacts Log This menu allows you to view call histories Telephony This menu configures settings related to CS voice telephony services Data This menu configures settings or connections related to PS data services Q ees amp y Messaging This is menu is for SMS related services ij Settings This menu configures general BDU settings Transceiver This menu displays general BDU information 3 e d Security settings This menu configures security settings related to the BDU Phone manager This menu configures local handset settings 45 FB250 500 Us
53. d e Change Change the PIN to a new one You will be asked to key in the existing PIN or default PIN if it has not been changed before the PIN can be changed Note PIN has to be enabled before it can be changed 68 Phone manager Menu malela mant lat leisiam he Phone manager menu provides the following sub menus o CESSIT to configure settings that are local to the Primary Handset W Tone 3 ry Language Oo bo Factory reset O SEU Display Configure settings that are relatged to Primary Handset display e Backlight To set the duration of the display backlight to remain on Settings range from Always On Backlight permanently turned on 15 seconds to 1 minute a Note The backlight will be slightly dimmer and finally off when there is no keypad activity after sometime However this feature is not available when the setting is set to Always On S J Tone Configure tone setting for the standard and ring tones e Standard tone Key tone Contain options to enable disable the key tone Message tone Contain options to enable disable the message tone Volume Configure the volume for the standard tones both key and message tones Using the 4 way navigation ring press up right to increase and down left to decrease the volume 69 FB250 500 User Manual e Ring tone Tone Select desired ring tone pattern Volume Configure the volume of the ring tone
54. e The procedure of the installing the BDU is simple as follow e Place the BDU on the desired installation area e Look for the holes of the BDU s mounting brackets 7 TTITTTTITI EN O e Fix the holes of mounting brackets with four M4x12mm self tapping or machined screws so that the BDU is being secured 25 FB250 500 User Manual 4 3 Installation of Primary Handset The primary handset is provided with cradle It can be mounted on a desktop bulkhead top ceiling or under captain s console as similar as the BDU The primary handset is to be separated from its cradle so that the cradle can be fixed with the M5 x 12mm self tapping screws The procedure of the installing the cradle is simple as follow 1 Separate the handset from the cradle and remove the plastic cover of the cradle 2 Position the the cradle on the mounting areas 3 Fix the cradle with M5 x 12mm self tapping screws which are supplied 4 Reattach the plastic cover onto the cradle 5 Secure the handset onto the cradle Plastic Cover M5 x 12mm Screw Cradle Handset 26 5 CONNECTIONS Below is the interconnection diagram of FB UE with the cables Se a immoarcat iy behets Po
55. e FBB BDU WEE COMED Safe Vode LESS LST a Result Firmware Uperade Completed Echo Tera 127 FB250 500 User Manual Reboot Terminal If you wish to reboot the FBB BDU click Reboot Terminal Click Reboot and wait for a few minutes to allow the TU to reboot Refresh your browser to update the Web Console page after reboot Change Password Click on the button to reboot the Terminal Factory Reset To perform a Factory Reset enter the Security code 0000 and click Factory Reset Warning All the settings and user data e g Phone Book GPS etc of the FBB BDU will be cleared and reset to the default settings If you do not wish to lose critical user data such as Phone Book please use limited reset option available via Primary Handset Language Terminalinto Ethernet Telephony MN SMS Tracking Admin mit Fi Reset Firmware Upgrade NOTE Executing Factory Reset will reset all of the system config uration settings to default values and clear all user data from the non volatile memory amp g phone book call history call logs etc ES Save Settings To power down the FBB BDU Terminal Unit using the main power switch it is rec ommended to save the recent setting changes To save the recent changes click Save Now Terminal into Ethernet Telephony Accounts About Change Fass word NOTE if you intend to power off the BDU
56. e Traffic Statistics page and click on Refresh You will notice that the duration Bytes Tx amp Rx DMZ Tx and Rx ICMP packets Tx amp Rx TCP packets Tx amp Rx and UDP packets Tx amp Rx have increased 152 L ancgect or Pramarnrg Prof bes I Secondary Prodes I Port Fore dng aT NT Group ig AA Piros DMZ siii iproppea CNP oue uration Duration x Tx a Pete Tx ied Dropped Ce EN 0 fs OUp 000318 fa son 45393 aj 1 1161 30 22 72 r eee m m at jooonoo o o Peete 2 o LIPPE lo lel Il ee Lm ele au NW ESL rT 0 E Lolo tH o Emot 8 NES NUN Boer won o v 9 9 oTo ol o o Group 8 loaoeoo 6 o o 0 E 0 0 e e grow 10 ooo o o olol o 1 9 L9 19 1 9 19 to _Rutrosh No Internet mode In No Internet access mode you will see how it works using two network user groups call ed Default group and No Network group to do the illustration 2 profiles will be created to demonstrate the differences between Shared mode and No int ernet access mode Navigate to Network User Group and click on the Edit on the first row to create the Default Group Network Management Connection Primary Profiles Secondary Profiles EIE Tp Firewall F H eteork Llassitiamon 3 EE sere te statu Connection Type Auto Activation L fault E st
57. e that the LAN indication LED is active e Ensure that the IP address of the BDU is set correctly e Make sure that there is no firewall or proxy settings in your PC laptop that prevent access to the BDU Unable to ping my BDU 161 FB250 500 User Manual RJ11 Phone Port for Standard Call Symptons Descriptions Remedial Actions e Make sure that there is dial tone before making the call For the case of busy tone o Ensurethatthelineisnotengagedbyanyother telephone services Unable to make o Ensure that all other telephony devices are hung up properly outgoing call For the case of no dial tone o Ensure that the phone line is connected to the phone port of the BDU e Hang up and retry the call again e Ensure that the line is not engaged by any other telephony devices Unable to receive e Ensure that all other telephony devices are hang up properly incoming call e Ensure proper BDU LED states e Ensure the phone ports are configured correctly e The audio may clip when use with some phones in high volume Distorted audio Please lower the volume of the phone in such situation during outgoing e Please temporarily disconnect any data connection since high throughput incoming call may affect the quality of the audio e Hang up and retry the call again Primary Handset Symptons Descriptions Remedial Actions No display power e Check the DC power supply input to the BDU for Primary handset e Check
58. eactivation 95 FB250 500 User Manual Pre defined Secondary Profiles E erp iri uic s Profile Name FTF Quick Link Sateen Streaming Parameters Streambox Desired Rate 32k 7 Minimum Rate 32k rafile E i Use error correction Profile 9 Profle 10 Destination Port Ranges o From To Protocol Reksan 20 21 TCP Delete TCP v Add Delete All Add from Templates Limited Connection Time Duration 0 minutes Notification Before Expired 0 minutes Volume Traffic Volume 0 IMB Update Settings Cancel The following Traffic Flow Template have been pre defined for the following profiles FTP Quick Link Quick Time Media Real Media Streambox Win Media User can define settings from Profile 7 to Profile 10 User can also click on Add from Templates to choose pre defined settings 1 Select Profile 7 2 Click on Add from Templates FTP Prafile Hama Quik Link Quick Ten Streaming Parameters REH Media E Streams Desined Rate XIK LI n Mea Minimum Rari ak 7 Profe 7 Use error comection Priha Freie 9 Pray iD o7 Destination Port Ranges From To Protocol Application Traffic Flow Template Refresh me FTP To a Add tom Templages Limited Connection Time Duration D minutes Hatific ation Before Expired D minubes Volume Traffic olume aj 1B 96 3 The pre defined setti
59. eetBroadband 8 tA APAC The BDU has a built in Web Console which can be accessed from a computer connected to the BDU using an Internet browser The Web Console provides easy configuration of the BDU firmware upgrade and daily use For more information see Chapter 8 using the Web Console The BDU is supplied by a 12V or 24V DC power supply and it supplies power to the ADU via a single RF coaxial antenna cable Status LEDs There are 3 Status LEDs to indicate the operational status of the BDU at one glance Each LED is assigned to the following function e BDU Terminal Status e ADU Status e Registered to Network Status SIM Card Slot The BDU has a SIM Subscriber Identity Module card slot located at the connec tor panel behind a small cover plate The UE requires a dedicated FBB SIM card to access the FBB network and configure the settings of the UE FB250 500 User Manual Front panel The following diagram shows the front panel of the BDU COON OO OBR WN Resettable Circuit Breaker Grounding Stud Power Switch DC Power Connector Antenna N Type Connector SIM Card Slot PoE Ports RJ45 Fax Port RJ11 9 Phone Port RJ11 10 GPS Output Port 11 LAN Ports RJ45 12 Primary Handset Port 13 GPIO Port 14 WiFi Connector 14 3 3 Primary Handset FleetBroadband Be Y APAC E TS E T E G XY a s a S Contacts 1 Qabc 4 ghi 5 ikl
60. elect the following service s if you would like to block it i Ping from External Network Telnet from External Network D Access webconsole from External Network D ACCESS AT command service from External Network 103 FB250 500 User Manual Administrator Control To block any keyword in the content of the accessing page Setup Keyword Block Incoming Rule Block website access based on keywords specified below Enable Keyword Block Outgoing Rule Enter Keyword myspace Add Blocked Keyword s DoS Protection youtube S Delete Port Scan Protection Service Filtering Update Vil PPPoE By default the PPPoE is disabled pment Connection Promar Promes Secondary Promes Port Forwarding Firewaa PrPo misc aa PPPoE OEnabled Disabled a l pcan Note Changes only take effect after terminal reboots 1 Select Enable 2 Click Update 3 Once the PPPoE service is enabled a pop up message box indicates the PPPoE service is activated and requires rebooting of terminal for the service to take effect 104 VIII Misc This feature requires the activation of the next PDP to take effect User has to enable the VPN Passthrough first then activate the PDP context 1 Select IPSec or PPTP 2 Click Update VPH Passthrough IPSec PPTP Update 3 Once the required option is updated a p
61. er Manual Contacts Menu The Contacts menu allows you to store retrieve and update names and phone numbers of your contacts in the Primary Handset memory and in the SIM card memory You can also access this menu by pressing Left selection key in Main Display screen This menu lists all the contacts saved in both the BDU and SIM card memory where aD S My contact1 e E E My contact2 Q Indicates contacts that are saved in BDU and Q Indicates contacts that are saved in SIM card The following options are available when pressing the Left selection key while browsing through the contacts e New contact Add new contact to the memory To add contact 1 Select New contact 2 Select where you want to store the contact BDU or SIM 3 Enter the name for the contact Note Press Star key to browse for symbols 4 Enter the number for the contact Note Stored number can be in any one of the following formats e country code phone number e 00 country code phone number Press Star key to insert sign Saving of contact without number is not allowed 5 Select Save Left selection key or pressing the OK key to save the contact to the selected memory 46 Note Refer to Tips for writing the text section under New message for more information on text writing e Search Select this to enter a specific name to search within the contact list e Delete Delete selected contact
62. ess OK key from the option 5 Select the desired contact to assign to the speed dial list 6 Press OK key to confirm your selection e Delete Remove contact from the selected entry This option is not available for empty entry Note You can also delete the entry by pressing the Clear key e Call Make call using the number from the selected entry This option is not available for empty entry Note You can also make a voice call to the number of the selected entry by pressing the Call Answer key You can make a voice call directly from the Main Display screen by pressing the corresponding speed dial entry number Call Answer key once the speed dial feature is enabled with a valid contact entry 50 Data Menu Data The Data menu provides the following sub menus to manage and configure data connections PDP profiles for the BDU M Manage Profiles C Status Manage profiles Allow you to manage the Primary and Secondary PDP profiles e Primary profiles One Standard Primary PDP profile has been created in the Primary profile list as a default profile The profiles listed in the list are Standard 32k Streaming 64k Streaming 128k Streaming You can press the Left selection key for options available when browsing through the profile list The list of options is o Edit Edit the selected profile o Delete Delete the selected profile o Add Add new profile into the list o Reset table Reset profile l
63. et data only Steady green Network registration succeeded Full network service available Blinking amber Ready for voice only Steady red System failure in network registration User action required 160 SIM Card Symptons Descriptions Remedial Actions e Ensure that a correct Inmarsat SIM card is used ise detected e Ensure that a SIM card is properly inserted into SIM Card slot BDU e Retry by re inserting the SIM card into SIM Card Slot before powering up the BDU BDU indicates Wrong SIM Card e Ensure that a correct SIM card is used GPS Output Symptons Descriptions Remedial Actions Unable to acquire GPS Ensure that there is no blockage for the antenna even after a long time e Ensure that the antenna cable is secured properly No NMEA string output Ensure that there is a proper connection at the GPS output port from the GPS output e Ensure that the GPS output is set to Output NMEA data via the Web port Console PoE LAN Port RJ45 Symptons Descriptions Remedial Actions e Ensure that the Ethernet Cable is plugged into the PoE LAN port RJ45 or the standard LAN port RJ45 correctly e Check to ensure that the Ethernet Port on your PC Laptop is working No LAN indication fine Unable to acquire IP e Try to unplug and reconnect the Ethernet Cable address PC shows e Try to reboot the BDU Limited connectivity e Try to restart your PC Laptop e Ensur
64. eting a SMS from the Sent list Follow these steps to delete a single SMS from the Sent list 1 Click on a SMS to select it 2 Click Delete 3 Click OK to confirm or click Cancel to abort deleting the SMS Message from webpage d Are you sure you want to delete the selected SM5 record 88 Deleting multiple SMS from the Sent list Follow these steps to delete multiple SMS from the sent list 1 Select the message by checking the checkboxes beside each SMS 2 Click Delete 3 Click OK to confirm the delete or Cancel to abort the delete 4 Click Refresh to refresh the Sent list IV Draft Stores SMS saved from the Compose console Sent Draft Storage Usage SIM 7 100 L Te Message O 6598201820 Can vou send me the link where I can download the latest firmware 46551256563 Good moming captain we are about to reach the east coast bey Send Forward Delete Refresh Follow these steps to send a draft SMS 1 Click on a SMS to select it 2 Click Send The SMS will be sent to the recipient Sending SMS sending SMS to 55931256564 1 89 FB250 500 User Manual Forwarding a draft SMS another recipient Follow these steps to forward a draft SMS to another recipient 1 Click on a SMS to select it 2 Click Forward The Draft console switches over to the Compose console Phone no 65923084077 55 160 Will be reaching the port in about 15
65. ettings GPS Reporting Enabled Disabled airi a Tracking ID E70Q0t Frequency 1800 Server Phone Number Server IP Address server Port 0 Server Connection Type TCI Distance Interval 0 m Speed Limit Alarm 0 km h Authorized Phone Number 1 3 Authorized Phone Number 2 3 Authorized Phone Number 3 3 Number of Retries 2 0 255 123 FB250 500 User Manual Geo Fence 1 There are two ways to enter latitude longitude a Degrees minutes seconds b Decimal degrees 2 Select the desire latitude longitude format 3 Click the Add 4 Select the alarm trigger type a In b Out c In and Out 5 Select the type of Geo Fence a Circle 1 points radius Rectangle 2 points c Polygon minimum 3 points maximum 10 points 6 Key in the Latitude and Longitude values Click Apply to confirm APH Access Fan Nama Latitude 1120601 Edi Delete Apply Longitude 1 10332 0214 Latitude2 123 0601 Longtude2 10354 0214 Add Delete Apply s LES BEA Add Delete Apply Add Delete Apply 124 APN Access Point Name This APN is configured to channel the tracking data traffic unlike the APN de fined under DATA gt Primary profile which is used for user data traffic such as Web browsing FTP Email etc By default the SIM is selected which mean the APN stored in the Sim card will be used for the tracking function Follow these
66. ettings of all four scenarios to take effect at the same time Language Terminal inio _ Ethernet j Telepho ee ee Divert all calls 1 Divert if busy o Divert if not answered Ja Retrieve Apply 71 Divert if out of reach Retrieve Apply Retrieve All Apply All Call Resinction Port Canhguration 115 FB250 500 User Manual Call Restriction The Call Restriction is only enabled for outgoing call There are 2 types of restriction 1 Phonebook The user is only able to make outgoing calls from the phonebook list 2 Call List In this segment it further categorised into Allowed List and Blocked List for the 3 types of telephony functions a Allowed List The administrator can either enter the telephone numbers or simply the country and or area code to limit other users to make outgoing calls If the administrator can only enter one number or country code users can only call this number or within the country b Blocked List Similar to the Allowed List once the number or country and or area code is entered users are unable to make any outgoing calls through the number or within the country and or area code specified in the list Select Enabled or Disabled to activate or deactivate call restriction respectively Il Select Call List or Phonebook to choose which directory you want to be restricted by Ill Select Allowed List or Blocked List for each of the 3 ports to choose if that p
67. g through or viewing the messages in this folder e Open Open selected message You can also press OK key while browsing through the message list to open the selected message This option is not avail able when viewing the message e Delete Delete selected message Note You can also delete the selected message by pressing the Clear key 58 e Send Send this message to another recipient e Save Save the selected message into the Draft folder e Add to contact Select this to add the phone number of the selected message into the contact list Note You can also make a voice call to the selected message contact when browsing through the message list by pressing the Call Answer key OPTIONS The following settings are available in this sub menu e Message Centre Select this to set the number of the SMS service centre e Save sent message Select this to enable or disable the saving of sent messages When this option is enabled all successfully sent messages are saved in the Sent folder e Memory status Select this to view the memory status of the messages e Reload Messages Select this to reload messages from the BDU into the local memory of the Primary Handset DELETE ALL Select this to clear the messages in a particular folder Available folder options are e All messages Delete messages in all folders including Inbox Sent and Draft e Inbox e Sent e Draft 59 FB250 500 User Manual
68. hing Dome ADY 16 9 x 17 3 in 43 x 44cm 10 58 Ibs 4 8kg FB250 Intellian i4 Matching Dome 19 7 x 21 2 in 50 x 54cm 11 02 Ibs 5kg FB500 28 3 x 27 6 in 72cm x 70cm 34 1 Ibs 15 5kg BDU 14 1 x 9 8 x 2 6 in 36 x 25 x 6 7 cm 8 5 Ibs 3 9 kg Handset 5 5 x 2 2 x 0 8 in 14 2 x 5 6 x 2 2 cm 0 8 Ibs 0 39 kg Environmental Conditions Operating Temperature Operating Humidity 25 C 55 C 13 F 131 F ADU EN60945 BDU 9596non condensingat 40 C Water Ingress ADU IP56 BDU IP31 Approvals Inmarsat FleetBroadband R amp TTE CE FCC Warranty Global Services 3 Years Parts and 1 Year Labor Voice Digital 4 kbps Voice FB250 Up to 150 kbps Standard IP FB500 Up to 432 kbps SMS Up to 160 characters 3G standard FAX Group 3 via 3 1KHz Audio Airtime Service Frequency Band Inmarsat airtime Rx 1518 0 MHz 1559 0 MHz Tx 1626 5 MHz 1675 0 MHz Ch Width Rx 10 5 189 kHz Tx 21 189 kHz Power Supply and Consumption DC Input Range 10 32V DC isolated Power max 150W 10 32V including antenna 165 FB250 500 User Manual Warranty This product is warranted by Intellian Technologies Inc to be free from defects in materials and workmanship for a period of Three 3 YEARS on parts and ONE 1 YEAR on labor performed at Intellian Technologies Inc service center from the purchased date of the p
69. ic statistics for the Profile 140 Traffic Statistics Traffic Statistics screen displays the detailed traffic information of each network user group which allows the user to monitor the traffic and locate faults promptly Group NAT NAT Direct Direct DMZ DMZ ICMP ICMP TCP TCP UDP UDP Duration Pert Pre e IES ki RE ON Denied Dropped e Rx Tx Rx Tx TEN i A ae naan 7L cmp pem auaa JD ESOC Mea 000000 ofofo fofolofo ololelelolole 161 30 180 5 Profiled P2 on 9 0 ofofofofofafofof o fofofofofofa Poss pooo o of of o of of of of of o fof of of ofp of ol Profiles wow o of ofvolo fo fofoyof o oe o o o o o Profiles Pres onoo o o a fofo Jofofejoeporpogpeojpfe o of of e Protec pec sleje oe ojejeo e aj o ejyoj ejogp nor oj Pol 639 0 838 0 90 9 0 50 9 9 9 9 0 0 0 6 0 Pes poewo ojojo oj ojojojoj o o f oejojojojo o Pos deww olciojlolololoj o o o ojojojeio o poen jgexw olocjojlo o ojo oj o o ojo jojo o o Description of the items in Traffic Statistics The items associated with the Traffic Statistic are defined below e Group Profile Displays the name of the Network User Group e Duration Displays the time duration of PDP context e Bytes Rx Displays the total number of the received raw packets
70. igh quality voice fax call Update FAX Port 3 1kHz high quality voice fax call Outgoing Call 3 1kHz high quality voice fax call Update ity voice fax call Caller ID 1 Click Retrieve to get current setting of the Allow called party to see your number configuration 2 To change the setting select Yes No or According to network subscription for the Allow called party to see your number configuration 3 Click Apply to allow the setting to take effect Language 5 Tracking c E a A c lt _ amp 2 gt ct _ i rietace Por Conhsuraton Retrieve Appi Call Wasting Call Forwarding Call F estniclon 113 FB250 500 User Manual Call Waiting 1 Click Retrieve to get current setting of the Enable call waiting configuration 2 To change the setting select Yes or No for the Enable call waiting configuration 3 Click Apply to allow the new setting to take effect Tracking NAE Enable call waiting Mis Call Barring 1 Click any individual Retrieve option to get the current setting of the corresponding scenario in which the calls would be barred 2 Select the scenario in which the calls would be barred or deselect the scenario to disable the corresponding call barring 3 In the Barring PIN field input a PIN for call barring setup 4 Click Apply to allow the corresponding setting to take effec
71. iginal content Deleting multiple SMS from the Inbox list Follow these steps to delete multiple SMS from the Inbox list 1 Select the message by checking the checkboxes beside each SMS 2 Click Delete 3 Click OK to confirm the delete or Cancel to abort the delete 4 Click Refresh to refresh the Inbox list 86 Ill Sent Shows the detail Receiver information Message Date and Time stamp of all SMS sent Storage Usage SIM 5 1060 LI To Message Technical The unit is new working fine after the Factory reset Thanks Support 870773999144 Hi mate please let me know yow location and your tome of amal at the port bay Rosand ll Forward ll Lal gta Refresh Resending a sent SMS Follow these steps to resend a sent SMS sending the same SMS to the same receiver 1 Click on a SMS to select it 2 Click Resend 3 The SMS will be sent to the recipient 87 FB250 500 User Manual Forwarding a sent SMS Follow these steps to forward a sent SMS to another recipient 1 Click on a SMS to select it 2 Click Forward 3 The Sent console switches over to the Compose console Compose fo inpor Phone no 6592304077 35 160 Will be reaching the port in about 15 minutes from nov Send Save J Clear Store a sent copy m SIM 4 Enter the receivers number in the Phone No field 5 Click Send The SMS will be sent to the recipient Del
72. inallnio Enennet ale lalapan e E H3 BERI SUCRE UU Accounts About n NC IM Hm Les requested service option not subscribed Mon Dec 8 2014 06 41 43 0900 CallData Usage Primary POP context activation failed 5 5 21 0 4 Mon Dec 82014 06 41 38 0900 UE initiated a Primary POP context activabion 5 5 requested service option not subscribed Mon Dec 8 2014 06 39 38 0900 n Dec 2014 06 39 38 Primary PDP context activation failed 5 5 21 0 pit 8 2014 06 39 33 UE initiated a Primary POP contest actevabion 5 5 peces xs He tes requested service option not subscribed Mon Dec 82014 06 3733 Primary PDP context activation failed 5 5 21 0 107 FB250 500 User Manual Call Log Displays the call history including standard voice calls high quality fax calls standard data sessions By default Pin is 0000 Support Accounts About CalData Usage User can retrieve choose to delete or export the CS or PS logs in this menu Call Log Type cs v A 6591132319 Incoming 000 00 00 14 Thu Nov 21 2013 10 52 15 0800 2 006591132319 Standard Outgoing Thu Mov 21 2013 10 51 43 000200 00 12 Normal 3 6591132319 Standard Incoming T 212013 10 5107 000 00 00 10 Nonmal 006551132318 Standard Outgoing Thu Nov 21 2013 10 50 28 6000 00 00 11 Hormal 5 6566347090 High Quality Incoming Tr Mos 212013 10 44 32 000 00 02 18 Hornmal 6 006566347090 High Quality Outgoing per 212013
73. ing conditions of the BDU 2 Satellite The indicator line shows status symbol informing you about the satellite service 3 Handset Status Indicator line The indicator line shows status symbols informing you about the operating conditions of the Primary Handset 4 Selection Key line The Selection key line operates using the Left or Right selection keys with the OK Key to access menus and controls 41 FB250 500 User Manual Primary Handset Status Indicators Table below explains the meaning of each status indicator displayed in the Main Display screen Status Indicator Description New short message SMS in inbox Available CS domain services Available PS domain services Data connection is inactive Available in Manage profiles sub menu only Data connection is active Ciphering is enabled Radio silent is enabled Primary Handset keypad lock is active Primary Handset disconnected from BDU S a gnis m 6 m 9 Dd Primary Handset connected to BDU APAC 9 The terminal has locked on to Inmarsat satellite l 4 Asia Pacific EMEA 9 The terminal has locked on to Inmarsat satellite l 4 EMEA AMER A The terminal has locked on to Inmarsat satellite l 4 Americas WSilent Primary Handset in silent mode Telephony CS port is engaged Signal strength 42 Primary Handset Operations Making a Voice Call
74. ired to key in the password when performing the reset The default password is 0000 Note This password is the same as Terminal PIN 67 FB250 500 User Manual Security settings Menu Seta Ej The Security Settings menu provides the following sub menus o Sous to configure the security settings of the BDU using different OLIZUDU PIN SIM PIN2 SIM lock Service provider Corporate Terminal PIN SIM PIN There are three options available for selection under each sub menus to manage the PIN and security settings for the BDU e Enable Enable the selected PIN Table below summarizes the default PIN codes for each security setting 0000 Terminal PIN Note Terminal PIN is the same PIN that has to be entered when performing Limited Reset on the BDU Depends on your SIM card Consult your equipment distributor if necessary Note You have to enter the PUK PIN Unblocking Key to access the SIM card if a wrong PIN for SIM PIN has been entered for three times You will be asked to enter the new PIN code once you have entered the correct PUK However the SIM card is no longer usable if you have entered wrong PUK for 10 times SIM PIN You will be asked to key in the existing PIN or default PIN if it has not been changed before the PIN can be enabled e Disable Disable the selected PIN You will be asked to key in the existing PIN or default PIN if it has not been changed before the PIN can be disable
75. ist All profiles will be deleted and a default profile is created 91 FB250 500 User Manual Adding Editing profiles You can press the Left selection key or OK key from the option list to add new or edit existing profile settings Profile name Specify the name of the profile Connection type Both Standard and Streaming connection types are supported APN opecify information of the APN Access Point Name Further available settings are APN Specify the Access Point Name for the connection Default APN is according to SIM card Enter your own APN if you do not want to use the default APN from the SIM card Username Specify the user name for Static IP configuration Default is blank for Dynamic IP configuration Password Specify the password for Static IP configuration Default is blank for Dynamic IP configuration You can press the Left selection key for the following options o Edit Edit the selected APN setting o Fetch from SIM Fetch the APN from the SIM card This option is only available when APN is highlighted e IP configuration Contain options for Static or Dynamic IP Default is Dynamic IP configuration e IP address Specify the IP address for Static IP configuration This field is ignored for Dynamic IP configuration Default is blank for Dynamic IP configuration e Header comp Contain options to enable or disable header compression Default is Enabled 52 Note For 32k 64k and 128k Strea
76. k packets claiming to be from our own private network a Black packets claiming to be from UT s public address Block broadcast packets from public network A Block packets sent to limited broadcast address 255 255 255 255 32 Block packets sent to pubic network broadcast address Port Scan Protection To protect the terminal from port scanning attacks by blocking packets with illegal TCP flag or illegal TCP flag combinations from public network protects against Xmas scan NULL scan and similar types of port scanning By default the Port Scan Protection is disabled I5 Port Scan Protection Status oEnabled Disabled Block packets with illegal TCP flags or illegal TCP flag combinations from public network Block packets with all flags set XMAS Scan Block packets with no flags set NULL Scan Block packets with SYN and FIN set Black packets with SiN and RST sat Block packets with FIN and RST set D Block packets with FIN set but ACK not set j Block packets with PUSH sat but ACK not set 3 Block packets with URG set but ACK not set 102 Service Filtering To prevent external network accessing the terminal by blocking packets such as Ping Telnet access web console and access to AT command service By default the Service Filtering is disabled Mebwork Management NT UNES SL I conden Profees Port Forwarding 21 a Misc Service Filtering Status OEnabled Disabled S
77. k settings of the selected condition e Update Update configured settings to the network for the selected condition gt Note Always use Retrieve all or Retrieve options to retrieve the latest settings from the network Use Update all or Update options to update the network settings after configurations M P e Call barring Allow you to configure for call barring services depending on various barring conditions The following conditions are available for activations deactivations by pressing the key Outgoing calls Barring of all outgoing calls Incoming calls Barring of all incoming calls Int except home Barring of all outgoing international calls except to home country Incoming if abroad Barring of all incoming when roaming 63 FB250 500 User Manual You can press the Left selection key for options available when browsing through the list of barring conditions The list of options is e Retrieve Retrieve network settings of the highlighted condition e Retrieve all Retrieve network settings of all the listed conditions e Update Update configured settings to the network for the highlighted condition e Update all Update configured settings of all the listed conditions to the network e Cancel all Deactivate all condition settings You will be asked to enter the call barring password when updating the settings to the network Consult your equipment distributor if necessary
78. l order gt Received calls with the following sub menus Dialled calls Clear call lists Call Data Usage Q Missed calls Q Received calls Q Dialled calls Call history of the particular category is displayed in chronological order when selected Up to 5 latest entries of each category can be saved The following options are available when pressing the Left selection key while browsing through or viewing the call log e Delete Delete the selected log entry from the list Note You can also delete the entry by pressing the Clear key e Call Call the number in the selected log entry e Send Send an SMS to the number in the selected log entry e Save Save the number from the selected log entry to the contact list Note This option is not available when the log entry already has an entry in the contact list Note You can also make a voice call to the number of the selected log entry when browsing through or viewing the call log by pressing the Call Answer key Clear call lists Select this to clear the call log entries Available log options are Missed calls e Received calls e Dialled calls e All calls Delete all logs including Missed Received and Dialled logs Call Data usage Display the accumulated call and data duration Press Left selection key to clear the call or data duration 48 Telephony Menu The Telephony menu allows you to configure telephony related settings with the following sub menus
79. le for configurations All Calls All calls are unconditionally forwarded Busy Calls are forwarded when the BDU is busy No answer Calls are forwarded when no answer from the BDU for a specific time Not reachable Calls are forwarded when BDU is not reachable You can press the Left selection key for options available when browsing through the list of forwarding conditions The list of options is e Retrieve all Retrieve network settings of all the listed conditions e Update all Update configured settings of all the listed conditions to the network e Cancel all Deactivate all condition settings Note Operations on this level affect all forwarding conditions and hence it may take some time to process 62 Pressing the OK key configures a particular forwarding condition The following settings can be configured Status Display active or inactive status of the selected forwarding condition Press the OK key to change the status Number Display number to forward calls to when selected forwarding condition is active Press the OK key to change the number Time Only applicable to No answer forwarding condition To forward calls to selected number if call no answer for a specific period of time Press the OK key to change the time You can press the Left selection key for options available when configuring a particular forwarding condition The list of options is e Retrieve Retrieve networ
80. ly separated networks whereas a bridge passes traffic between two networks which are logically the same Therefore if the inter face is in Router Mode Network User Group and Network Classification will allow connecting several PCs to LAN BGAN BGAN UT NETWORK 192 168 1 41 Ethernet 161 30 180 88 switch Primary PDP context 1 192 168 1 42 Figure 1 Shared Mode overview diagram 134 e NAT enabled DHCP enabled e When there is no active PDP context PC 1 to PC N get a private IP address each from the DHCP pool Default range 192 168 1 40 192 168 1 59 e After a primary PDP context is activated the private IP address will remained unchanged e LAN IP to WAN IP address translation is handled by S NAT e WAN IP to LAN IP address translation is handled by D NAT coupled with Port Forwarding e All secondary PDP context will ride over the primary PDP context up to a maxi mum of 11 PDP contexts including the primary PDP context e All connected PCs share the PDP context activated on the Router Mode multi user e t is not possible to activate a second Primary PDP context in Router Mode multi user for another external device to access Direct Mode Single User Mode Direct Mode is also known as the Bridge Mode or Single User Bridges operate at the Data Link Layer level 2 and do not understand anything about any com munications protocol other than the physical medium MAC which is typically an Ethernet The
81. ming profiles there are three additional options when selecting editing their settings The additional options are e Desired rate Choose the desired rate for the different profiles Note that the default setting for each profile is the profile chosen For example for 32k Streaming the default rate is 32k e Minimum rate Choose the minimum rate for the different profiles Note that the de fault setting for each profile is the profile chosen For example for 32k Streaming the default rate is 32k e Error correction Contain options to enable or disable error correction Default is disabled e Secondary Profiles The profiles listed in the list are FTP Quick Link Quick Time Media Real Media Stream Box Win Media Adding Editing profiles You can press the Left selection key or OK key from the option list to add new or edit existing profile settings e Profile name Specify the name of the profile e TFT Choose desire type of connection e Desired rate Choose the desired rate for the profile Default settings for all secondary profiles are set as 32K e Minimum rate Choose the minimum rate for the profile Default settings for all secondary profiles are set as 32K e Error correction Contain options to enable or disable error correction Default is Disabled 53 FB250 500 User Manual Note You will be prompted to save the changed settings before exiting the sub menu Press Left selection key or OK key
82. minutes irom nov 7 Store a sent copy in SIM 3 Enter the receiver s number in the Phone No Field 4 Click Send to forward the SMS The SMS will be forwarded to the recipient Deleting a SMS from the Draft list Follow these steps to delete a SMS from the Draft list 1 Click on a SMS to select it 2 Click Delete 3 Click OK to confirm or click Cancel to abort deleting the SMS Message from webpage d Are you sure you want to delete the selected SMS record 90 Deleting multiple SMS from the Draft list Follow these steps to delete multiple SMS from the Draft list 1 Select the message by checking the checkboxes beside each SMS 2 Click Delete 3 Click OK to confirm the delete or Cancel to abort the delete 4 Click Refresh to refresh the Draft list Data Menu 1 Click on Data icon Data menu provides the following options I Network Management Il Connection Ill Primary Profiles IV Secondary Profiles V Port Forwarding VI Firewall VII PPPoE Vill Misc FB 500 1 Dy WEB CONSOLE inmarsat Coe 9 ZF X alll Setup Phone SMS Data Settings Network Management Connection Primary Profiles Profiles PortForwarding Firewall 91 FB250 500 User Manual I Network Management The terminal can support up to 11 different Network User Groups for different types of services with their desired configuration and settings Each Network User Group has their own
83. mware upgrade package e Make sure that there is no interruption of power supply during firmware upgrade e Retry firmware upgrade Firmware upgrade fails 163 FB250 500 User Manual Antenna Satellite Signal Level Symptons Descriptions Remedial Actions e Check any obstruction such as the hull or monkey bridge of the vessel that may block the ADU s line of sight e Check any interference signal from other electronics devices that are close to the ADU Low Signal Strength e Check to ensure that the antenna cable is properly secured e Depending on the antenna s location on the vessel the vessel s route may cause the ADU s line of sight to be blocked by any structure of the vessel depending on the elevation of the satellite System fails to power up Symptons Descriptions Remedial Actions e Ensure the power switch on the front panel is at On position e To reset the circuit breaker on the front panel by depressing the lever of the circuit breaker inward fully and release e Check to ensure that the input DC power will have at least 24VDC 10A or 12VDC 20A No light appear on BDU LED 164 Technical Specification Model Intellian FB250 500 Dimension and Weight Specifications Fleetbroadband Terminal FB250 Standard 13 x 12 in 33 1 x 30 5cm 7 27 lbs 3 3kg FB250 Intellian i2 Matching Dome 14 7 x 15 in 37 x 38 1cm 7 27 lbs 3 3kg FB250 Intellian i3 Matc
84. n Restore Feature 132 X Support Display information of the support telephone number support email address Sup port URL and Services URL The information shown is for sample purpose only Ladera dee Terminal inte Ethernet Telephony m l SMS Wi Fi Tracking Admin Suppo gm Flo APA TESTOR Xl Accounts Select Add to add new user 1 Select Delete to delete specific user 2 Select Change Password to change specific user s password Language Terminal infa Ethernet Telephony pin sms Wi Fi Tracking Admin About 133 FB250 500 User Manual 9 USING THE NETWORK MANAGEMENT The network management system enables the system administrator to setup differ ent user gro ups and manage how each profile is connected to the Inmarsat BGAN network The UT can support up to 11 different Network User Groups for different types of services with their desir ed configuration and settings Each Network User Group has their own profile and settings su ch as QOS Standard Streaming and IP addressing Static Dynamic There are different types of connections to be chosen 1 Shared Mode 2 Direct Mode 3 DMZ Mode 4 No Internet Access Mode Shared Mode Multi user Mode Shared Mode is also known as Router Mode or Multi user Mode Routers which operate at the Network Layer level 3 understand routed protocols A router passes traffic between two logic al
85. n and mounting of antenna may vary due to vessel de sign but the following procedures are applicable in most situations and will result in a secure and effective installation Confirmation of Size Prior to Installation e Check the height and diameter of the bottom surface of the antenna before installing e The space must be sufficient for installing the antenna unit considering the height and diameter of the antenna e The height and the diameter of the bottom surface of the antenna are as shown in the following drawing If possible install the antenna using a power tower A ies io gm N c LT N 8 F O d m Y Y 933 1cm 13 37 cm 14 7 T gt Radome Dimension of Radome Dimension of FB250 Radome Dimension of FB250 FB250 Standard with Intellian i2 matching dome with Intellian i3 matching dome 72 cm 28 3 f E 250 cm 19 7 gt 70 cm 27 5 Radome Dimension of FB250 with Radome Dimension of Intellian i4 matching dome FB500 Standard 20 Mark of the Antenna Mounting Position Referring to the mounting template mark where antenna will be mounted on board it must be a flat surface or on a separate power tower Note If a power tower is not suitable to mount the antenna separate cable shock and waterproofing measures must be taken to protect the RF connector from being exposed to the sea water and external shocks An exposed cable may cause electric shock and cause
86. ndards and or other nor mative documents RoHS 2 Directive 201 1 65 EU ETSI EN 301 444 ETSI EN 301 489 1 17 19 amp 20 ETSI EN 300 328 IEC 60945 EN 60945 IEC 60950 1 AND EN 60950 1 ITU R M 1480 We hereby declare that all essential radio test suite have been carried out and that the above named product is in conformity to all the essential requirements of Directive 1999 5 EC The Conformity Assessment procedure referred to Article 10 and detailed in An nex III or IV of Directive 1999 5 EC has been followed with involvement of the following notified body ies TIMCO ENGINEERING Inc P O BOX 370 NEWBERRY FLORIDA 32669 Iden tification mark 1177 Notified Body number FB250 500 User Manual Introduction Overview of the Fleetbroadband Main units FB250 500 User Manual 1 INTRODUCTION The Intellian FB250 FB500 User Equipment is a dedicated compact solution specifically designed to meet the FleetBroadband FBB services for the maritime environment providing seamless ocean coverage from 76 North to 76 South FBB is the marine version of the highly successful BGAN Broadband Global Area Network from Inmarsat Through a maritime BGAN antenna it provides constant simultaneous access to voice and high speed data in a compact solution Allowing you to run online oper ation systems and still having access to email intranet and voice calls achieving greater operational efficiencies and significa
87. ne number Initiates a call to the number From Main Display screen Opens a list of dialed calls When Ringing Answers the incoming call X Call Menu End key Press this key to end active calls or exits from any menus or sub menus 1 Dave 3 def A on 5 ik l e 7 pars 8 tuv 9wy ED D o J oO Keypad Used to enter numbers and characters Press 0 to add a space when writing text The functions available depend on whether you are typing a phone number number mode or text text mode Star key When entering a phone number press this key to insert a Press and hold this key to insert a When writing text press this key to access a list of special symbols Hash key When entering a phone number press this key to insert a To quickly change the text input method when writing text press this key repeatedly and check the indicator at the top of the display In standby mode press and hold this key to set the Primary Handset into silent mode MODE Mode key Unplug the handset from BDU press and hold this key when handset unplugged and plug in the Handset Handset power up in Firmware Upgrade Mode Clear Key Press key once to clear one character at a time or press and hold this key to clear the whole text entry 40 The Main Display Screen Contacts 1 BDU Status Indicator line The indicator line shows status symbol informing you about the operat
88. ngs of the selected profile will updated on the webconsole User can either make any further required changes to the settings FTP Guik Link Quick Time A Real Media Sireamid win Meca Profis 3 Profis Profi 10 Profile Name Streaming Parameters Desired Rate Jik 7 Minimum Rate dak T Use error comection Destination Fort Ranges From To Protocol 21 22 TCP Delete 7070 7071 TCP Delele TOTO TOT1 Vor Delete 6000 8050 TCP Delete TCP Add Delete Aa Add from Templajes Limited Connection Time Duration D minutes Notification Before Expired D rn nules O Volume Traffic volume D MB Update Senngs Cancel 97 FB250 500 User Manual V Port Forwarding Port Forwarding is a feature for Router multiple user mode This feature sets the FBB BDU to direct incoming traffic on certain TCP UDP port to a specific port on a local PC IP Address Follow these steps to add a new forwarding rule 1 Click the Add button MENNE Sanragemeni Incoming Fort Protocol Destination IP Ar 0 0 0 0 Incoming Port 80 0 0 0 0 Destination IP Address 182 168 0 0 0 0 Protocol Lr ens u 0 0 0 0 Destination Fort S000 Enabled 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 D oo o go CO Oo O l G O Refresh 2 Enter the Incoming Port number in the space provided For example the user expecting HTTP traffic the port is 80 3 Enter the Destination
89. ngth check for information and perform resets on the BDU ON GPS status Signal strength Show graphical representation of current signal strength and GPS type Table below describes the available GPS type icons used in this sub menu This icon shows that the BDU is in the process of acquiring a GPS fix when there is no previously stored GPS fix This icon shows that the BDU is using New GPS coordinates iStorea This icon shows that the BDU is using previously stored GPS coordinates GPS status Show current Latitude and Longitude coordinates the GPS type and Time of acquisition on the BDU Transceiver Info Display a list of information of the BDU e Manufacturer Manufacturer name of the BDU e Software version Software version of the BDU e Model Model name of the BDU e MEI number IMEI number of the BDU e IMSI number IMSI number of the SIM card e Subscriber number Subscriber s telephone number e Serial number Serial number of the BDU 66 Antenna Unit Info Display a list of information of the Antenna e Serial number Serial number of the Antenna Transceiver restart Soft restarting the BDU Limited reset Perform limited reset on the BDU Apart from full factory reset that is not available in Primary Handset limited reset only resets a small portion of the BDU settings Stored GPS status contacts call logs and event logs are not cleared during limit ed reset You are also requ
90. ntly reducing the cost of both busi ness and crew communications Intellian zzz ntellian G2 Intellianzzz Note Radome dimension can be vary by different matching dome option 1 1 Range of Service e Email and webmail e Secure communications e Intranet and internet access e SMS and instant messaging Videoconferencing and streaming Phoneand fax services e Large file transfers 1 2 Features The FB250 500 offers the following features Service FB250 FB500 Coverage Voice fax and data are available globally except for the extreme polar regions Voice 4kbps AMBE 2 4kbps AMBE 2 3 1KHz Audio above 20 elevation 3 1KHz Audio above 5 elevation Fax Group 3 fax via 3 1KHz Audio Group 3 fax via 3 1KHz Audio above 20 elevation above 5 elevation SMS Standard 3G up to 160 characters per SMS Maximum of 4 chained SMS Data Standard IP Up to 284 kbps Standard IP Up to 432 kbps Streaming IP 8 16 32 64 128 kbps Streaming IP 8 16 32 64 128 256 kbps The UE has built in Web Console allowing you to manage your phone book mes sages and calls and customize the terminal to your specific needs 1 3 Interfaces The FB250 500 UE has the following connecting interfaces e 12V 24V DC Power Input Connector e Antenna Connector ADU N Type BDU N Type e SIM Card Slot for FBB SIM card e Dedicated Primary Handset port e O Port e GPS Output Port The number of RJ45 E
91. on user can remotely from shore access the terminal s web console via internet In order to have a remote access the termi nal should be set in Router Mode multi user and a PDP context active If there is no active PDP context the user can activate the PDP context by means by SMS command Tracking Admin z Accounts Language Terminal infa Ethamet Telephary ETE RT Change Password Remote Access Enabled o Disabled fetes BMI IE EL Facio Reset Sanat Teething GPS Output To access the web console remotely the user has to use the public IP address of the PDP context Lommechon LE DROIT IF Addr H APN Acci intName IP Address Profile Name CID 1 BGAN INMARSAT COM 161 30 180 5 5 Con eci Primary POP Context gt Q Q http 161 30 180 5 Usemame i Password enabiea 130 Backup Restore Data backup and restore refers to the copying and archiving of data so it may be used to restore the device settings after a data loss event Partial backup option is a time saving method to replicate the same set of setting across different terminals of the same model It is recommended to save the backup data of the terminal in a storage media so that in the event the there is any loss of data on the UT or primary computer the backup files will still be accessible Data backup restore is easy to perform and can save the user a g
92. op up message box indicates the the update is successful Reboot terminal for the service to take effect 105 FB250 500 User Manual Settings Menu Settings 1 Click on Settings icon Setting menu provides the following options l Language Il Terminal Info Ill Ethernet IV Telephony V PIN VI SMS VII Wi Fi VIII Tracking IX Admin X Support XI Accounts XII About l Language Select the desired language for the Web Console to be displayed Language op tions available may differ due to different firmware version Language Terminal into Ethernet Telephony Pw gms wei Tracking Admn Support English HPX zapr Espanol Dutch ARS 22 01 Apply Accounts About 106 Il Terminal Info This tab shows general information about the UE Error Event Logos and Call Logs Information Displays information about the Manufacture ID Software version Model ID IMEI number IMSI number only when a SIM card is inserted Subscriber number and Antenna Unit s serial number Manufacture ID Addvalue Software Version R 1 7 Z calles E08 Hardware Version 2 Model ID FB 250 IMEI Humber 3525 74050003605 IMSI Humber 8011121141898 87 Subscriber Humber Mot available BEDU Serial Humber EBF252M134000360 MAC Address 00 0B 68 01 D8 82 Logs Displays event and error logs of the UE Language lenn
93. profile and settings such as QOS Standard Streaming and IP addressing Static Dynamic Network Management Primary Profiles Secondary Profiles Port Forwarding Network User Croup EE 0 0 0 0 00 0 01 A T pm eat qEIZME 92 Il Connection 1 To activate the default profile click Activate Default Profile The PDP context will be activated Meteeork Mianagernent Connection Primary Profiles Secondary Profiles Port Forwarding User Activated PDP s List of activated PDP s used for normal internet usage such as web browsing email FTP etc Mo connection exists Activate Default Profile When connected APN and the assigned public IP Address details will be dis played You can proceed to access the Internet and use the related features In progress User Activated PDP s List of activated PDP s used for normal internet usage such as web browsing email FTP etc 2 To disconnect the data connection click Disconnect The PDP context will be deactivated In progress 93 FB250 500 User Manual Ill Primary Profiles Primary profiles define the connection type You can select from a list of profiles to be the default primary profile and con nection type From Profile 7 to Profile 10 you can create your own customized primary profile MetwortManagement Connection rear omes secondary Promes Portroneeang
94. reat amount of time during the event of attempting service recovery after data loss There are 2 types of backup options 1 Full backup This apply only on the same terminal and not for distribution 2 Partial backup It allows distribution of certain settings to many terminals of the same Model and Firmware version To restore the previous backup settings you may click on Browse to locate the backup file and restore accordingly Backup amp Full backup can only be restore on the same Terminal Partial backup able to restore on another Terminal of the same Model o Selective backup Network Management i Port Forwarding Firewall Go System Configuration IIR 7 Factory eset Backup Restore Backup package Choose File No file chosen iko 131 FB250 500 User Manual Web This tab allows user to configure the web access HTTP For remote access of web console the user can configure the port number differ ent from the default Port number 80 if user wants to host a web server on the PC attached to the UT HTTP Redirect When enabled is selected a warning message will prompt user to activate PDP connection before web browsing Terminal lef Ether Change Password HTTI Frmware Upgrese Pot 0 1 65535 HTTP Redirect Factory Reset Status C Enabled Disabled Sou Seikins Update Cphering Remote Acors Bacha
95. refore if the interface is in Direct Mode Network User Group can get Global IP address and directly access the internet Thus it is possible to log in from a remote location Before PDP activation 192 168 1 40 BGAN UT BGAN NETWORK After PDP activation 161 30 180 88 Figure 2 Direct Mode overview diagram e NAT disabled DHCP enabled e When there is no active PDP context PC 1 gets a private IP address from the DHCP pool Default range 192 168 1 40 192 168 1 59 e After a primary PDP context is activated WAN IP address generally public IP address is assigned to the PC1 E g 161 30 23 X for APN bgan inmarsat com e All secondary PDP context will ride over the primary PDP context up to a maxi mum of 11 PDP contexts including the primary PDP context e t is not possible to activate a second Primary PDP context in the Modem Mode for another external device to access 135 FB250 500 User Manual DMZ Mode DMZ stands for demilitarized zone and it allows full bi directional communication between one client computer and the Internet Therefore if a computer is added to routers DMZ it will forward all incoming connections to that computer 192 168 1 40 v BGAN UT BGAN NETWORK Ethernet 161 30 180 88 switch Primary PDP context 1 Figure 3 DMZ Mode overview diagram e NAT disabled DHCP enabled e n this mode only one PC is connected and it shares the PDP context on DMZ mode e When there is no acti
96. roduct Intellian Technologies Inc warranty does not apply to product that has been damaged and subjected to accident abuse mis use non authorized modification incorrect and or non authorized service or to a product on which the serial number has been altered mutilated or removed It is required to present a copy of the purchase receipt issued by the re seller that indicates the date of purchase for after sales service under the warranty period In case of failure to present the purchase receipt the warranty period will begin 30 days after the manufacturing production date of the product purchased Any product which is proven to be defective in materials or workmanship Intellian Technologies Inc will at its sole option repair or replace during the warranty period in accordance with this warranty All products returned to Intellian Technologies Inc under the warranty period must be accompanied by a return material authorization RMA number issued by the dealer distributor from Intellian Technologies Inc and a copy of the purchase receipt as a proof of purchased date prior to shipment Alternatively you may bring the product to an authorized Intellian Technologies Inc dealer distributor for repair 166
97. s Activate PDP context e Connection Mode Shared Click on Update for the settings to take effect Heii Manegencst Connection Primary Profiles Secondary Profiles Port Forwarding Firewall pppoe misc Network User Group Profile Name Default Group Status Activate POP Context Deactivate PDP Context Always On Auto PDP Context Activation O Firewall Port Forwarding Remote Access Statistics Report Connection Mode DMZ IP Address Primary Profile Standard BFTP O Quick Link B Quick Time Media O Real Media a Streambox Secondary Profile Media O Profile 7 D Profile 8 B Profile 9 B Profile 10 144 Next open command prompt and enter the ping 8 8 8 8 n 1 for sending the one packet f you want to send 10 packets you can write 10 instead of 1 i e ping 8 8 8 8 n 10 You will see successful pinging session with reply Ne WINDOWS system32 ML exe ft Windo xP Version 9 1 2600 gt C E 1985 2661 Microsoft Corp C Documents and Settings Adnministrator MANINGI gt ping 8 8 8 8 n Pinging 8 8 8 8 with 32 bytes of data Reply from 8 8 8 8 bytes 32 time 115ims TTL 5 Ping ste at istic od lagi ele Shay Packet nt KA rived i Lost e Hz loss round trip rata in milli secons ET sims Maximum liSins Average its and Settings Adnministrator MANINGI gt _ Go to the Traffic Statistics page
98. s not OK Error ANTENNA Blinking Amber ADU is calibrating Blinking Green System performs satellite search Steady Green ADU has locked on to the satellite Steady Amber Attempting network registration Steady Red Network failure Error REGISTERED Blinking Amber Ready for voice only Blinking Green Ready for packet data only Steady Green Ready for all Voice and Data 35 FB250 500 User Manual Entering your SIM PIN When you acquire the SIM card from the Airtime Service Provider a PIN Personal Identification Number 4 to 8 digits is provided together with it Note You will need to enter the PIN at start up if the FBB BDU has been powered down Follow these steps to enter the SIM PIN Using the keypad on the Primary Handset enter the SIM PIN Press Left Selection key to confirm the SIM PIN Note You are required to use the PUK code to unlock the SIM card and to reset your PIN code if more than three 8 incorrect attempts were used to enter the PIN code 36 7 USING THE PRIMARY HANDSET 7 1 The Primary Handset The Primary Handset is connected to the FBB UE using the dedicated HANDSET port and is powered directly from the BDU Equipped with a large 2 65K CSTN 220 Liquid Crystal Display LCD Primary Handset not only acts as a standard phone that allows you to make receive voice calls it also serves as a remote access UE User Equipment for you to access various configura
99. sets of security passwords available for your security configuration and you can only select one set of password 2 Select the default key to enable the desire password from Key 1 to Key 4 respectively Terminal Info Ethernet Wi Fi E Tracking Support x lt lt Security Mode WEP Authentication Type Open Key Default Key E Key 1 2345678901 234567 8901 239456 Key 2 Key 3 Key 4 Update WEP Key Instructions Enter 10 hex characters for 40 64 bits security Enter 26 hex character for 108 128 bits security Valid hex characters are digit 0 through 9 and letters A through F 122 VIII Tracking Settings Select Disabled if you do not need GPS reporting Select Enabled if you need GPS reporting Select either IP Data or SMS mode Key in the desire frequency in seconds The time interval to update the server Key in the server phone number SMS mode only Key in the server IP address IP Data mode only Key in server Port number IP Data mode only Server Connection type is fixed to TCP IP Data mode only 9 Key in the Distance interval 10 Key in the speed limit alarm 11 Key in 3 authorized phone numbers SMS mode only 12 Key in number of Retries when the alert fails to send out due to unexpected error CON OOP WN Language Terminal Info Ethernet Tracking a ey Telephony s
100. stallation of ADU Planning the Installation Install the antenna in accordance with the following procedures to ensure maxi mum performance of the antenna The antenna should be installed in a place where it has an all around clear view of the horizon Please be sure there are no obstacles within 15 degrees above the antenna Any obsta cles can prevent the antenna from tracking the satellite signal Refer to the draw ing on the right Do not install the antenna near by the radar especially on the same plane as their energy levels may overload the antenna front end circuits It is recommended to position the antenna at least 4 feet 1 2m above or below the level of the radar and minimum of 15 feet 6m away from the high power short wave radars The mounting platform should be rigid enough and not subjected to excessive vibration The movement of the antenna can be minimized by installing at the center of the vessel For optimal performance of the antenna it is not recommended to install at any corner of the vessel where the movement of the vessel is the greatest Install the bottom of the antenna parallel to the surface of the sea and fix tightly to the structure of the vessel When setting the antenna down be careful not to damage the RF con nector Striking the connectors on the bottom directly will damage the connector f 15 19 FB250 500 User Manual Installation and Mounting of Antenna The method of installatio
101. t 5 Clicking Retriever All will retrieve the current settings of all four call barring scenarios at the same time 6 Clicking Apply All will allow the settings of all four call barring scenarios to take effect at the same time Language Tumminsl inig Leani Iolephony 3M5 vii Tracking amp min Bar all outgoing calls Bar all outgoing Intemational calls except those directed to the home country Barring PIN Bar all incoming calls when roaming outside the home country Bar all incoming calls Reeve AB Apply AN Call Foreardenes momo Cal Airiai 114 Call forwarding 1 Click any individual Retrieve option to get current setting of the corresponding scenario in which incoming calls would be forwarded 2 Select the scenario in which the calls should be forwarded or deselect the sce nario to disable the corresponding call forwarding setting 3 In the Divert to Number field input the phone number where the incoming calls should be forwarded to lt country code telephone number gt 4 f the Divert if not answered option is selected select from the Divert After seconds drop down list the period of time the network should wait before forwarding the calls 5 Click Apply to allow the setting to take effect 6 Clicking Retrieve All will retrieve the current settings of all four scenarios in which the calls would be forwarded at the same time 7 Clicking Apply All will allow the s
102. t e Call Make a voice call to the selected message sender e Save Save the selected message into the Draft folder e Details Display the details of the selected message e Add to contact Select this to add the phone number of the selected message into the contact list Note You can also make a voice call to the selected message contact when browsing through the messages list by pressing the Call Answer key 57 FB250 500 User Manual Sent Contain text messages that you have sent The following are available options when pressing the Left selection key while browsing through or viewing the messages in this folder e Open Open selected message You can also press OK key while browsing through the message list to open the selected message This option is not avail able when viewing the message e Delete Delete selected message Note You can also delete the selected message by pressing the Clear key e Send Send the selected message to another recipient e Save Save the selected message into the Draft folder e Add to contact Select this to add the phone number of the selected message into the contact list Note You can also make a voice call to the selected message contact when browsing through the message list by pressing the Call Answer key Draft Contain text messages that you have saved The following are available options when pressing the Left selection key while browsin
103. t Deactivate PDP Context amp Always On Auto POP Context Activation 0 Firewall Port Forwarding D Remote Access O Statistics Report Firg il Connection Mode Shared T DMZ IP Address j ks Le Primary Profile Standard T B FTP O Quick Link 5 Quick Time Media O R al M dia 5 Streambox O win Media Profile 7 O Profile amp B Profile 9 tj Profile 10 Secondary Profile Update Cancel 139 FB250 500 User Manual Profile Name User will not be able to change profile name for Default group Profile names from Profile 1 to Profile 10 can be changed as required Status Select Activate PDP Context for allowing internet access and Deactivate PDP Context to forbid internet access Select Always On Auto PDP Context Activation to enable internet connect after every ti me terminal is powered up Note When Always On Auto PDP Context Activation is selected Time or Volume limit will not be effective Navigate to Data gt Primary Profiles under Limited Connection Select Firewall to enable Firewall setting for the profile Navigate to Data gt Firewall Select Port Forwarding to enable the Port forwarding rules for the profile Navi gate to Data gt Port Forwarding Select Remote Access to enable the Remote access setting for the profile Navi gate to S ettings gt Admin gt Remote Access Select Statistics Report to enable Traff
104. t in your computer s hard drive Note Make sure the FBB BDU is switched on and connected to the desktop laptop computer using the LAN cable 2 Select Firmware Upgrade Read the Disclaimer message carefully before proceeding with the Firmware Upgrade Disclaimer Please be informed that fimware upgrading is done at your own risk and the equipment manufacturer will not be held responsible for any possible malfunction or damage to the system due to upgrading the finmware If you encounter any problems or have any questions please contact the equipment distributor for technical support m 3 Click Firmware Upgrade The FBB BDU will reboot into Safe mode Note All LEDs will turn to amber colour and start blinking which means it s on Sate mode Waiting for Terminal to reboot into safe mode 110 The FBB Web console will appear Re log in using the provided username and password 126 Note If the FBB BDU web console didn t appear you can manually re fresh the web console by clicking the F5 on your keyboard pp Favorites gS itpyf i92 168 135 amp Username Password 4 Browse to the location of the new firmware select and click Upload 5 Firmware upgrade will take approximately 10 to 12 minutes to complete 6 You will be prompted with the Result Firmware Upgrade Completed message WEE CONSOLE Safe Mode Ekana 11 1 Click Reboot Terminal to reboot th
105. te Technica Glad to hear that the wit is working naow 04 10 10 04 49 55 Support 0000 Technical If you are encountering any problem with the unii kindy try factory reset 03 10 10 05 38 12 Support 0000 Reply Forward Delete Refresh Replying to a SMS Follow these steps to reply a SMS 1 Click on a SMS to select it The selected SMS will be highlighted in light blue 2 Click Reply 3 Click OK to reply with the original contents or Cancel to reply without the origi nal content Message from webpage wo Do vou want reply with the original content Pk cancel The Inbox console switches over to the Compose console 4 Enter your reply in the text editor 5 Click Send to send your reply SMS The reply SMS will be sent to the recipient 85 FB250 500 User Manual Forwarding an SMS Follow these steps to forward an SMS 1 Click on a SMS to select it The selected SMS will be highlighted in light blue 2 Click Forward The Inbox console switches over to the Compose console 3 Enter the receiver s number in the Phone No field 4 Click Send to forward the SMS The SMS will be sent to the recipient Deleting a single SMS from the Inbox list Follow these steps to delete a single SMS from the Inbox list 1 Click on a SMS to select it 2 Click Delete 3 Click OK to confirm or click Cancel to abort deleting the SMS Message from webpage LY Do you want reply with the or
106. terference and 2 This device must accept any interference received including interference that may Cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installa tion This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that inter ference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encour aged to try to correct the interference by one of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help IMPORTANT NOTE EXPOSURE TO RADIO FREQUENCY RADIATION This Device complies with FCC amp IC radiation exposure limits set forth for an un controlled environment The Antenna used for this transmitter must be installed to provide a separation distance of at le
107. the Left selection key 2 Select Deactivate using Left selection key or OK key 3 You are prompted to confirm de activation Confirm de activation by selecting Yes using the Left selection key or OK key Messaging Menu The Messaging menu allows the user to write a new messag es view stored messages from Inbox Drafts and or Sent folders and config ure settings related to SMS with the following sub menus Q New Message Select this to create and send a new message To create new message 1 Select New Message by pressing the OK key A SMS editor will be displayed on the Primary Handset screen for writing new message 2 Type in your SMS message using the alphanumeric keypad 3 To send the message press the OK key and select Send 4 Enter the recipient s phone number and press the OK key Alternatively you can select Search by pressing the Left selection key to select the phone number from the contacts Options You can press the Left selection key to select options available when writing the message e Send Select this when you are ready to send your message e Save Select this to save the message into the draft folder e Clear screen Select this to clear all the written text 95 FB250 500 User Manual Tips for writing the text e Press the 0 key to add a space e To quickly change the text input mode when writing text press Hash key repeatedly and check the indicator at the top of the display
108. thernet ports and RJ11 ports for the BDUs of the FB250 and FB500 is illustrated below RJ45 Ethernet Ports for PC and router 4 LAN Ports including 2 PoE RJ11 Phone Yes RJ11 Fax Yes Built in WiFi Yes FB250 500 User Manual 2 OVERVIEW OF THE FLEETBROADBAND BGAN Services The Broadband Global Area Network BGAN is a global Satellite Internet Network using portable terminals The terminals are usually connected to a laptop comput er to access broadband Internet in remote locations where a line of sight to the satellite exists The user can make phone calls access the Internet check e mail download files or perform any other Internet activity using the terminals The network is provided by Inmarsat and uses three geostationary satellites called l 4 to provide almost global coverage The map below shows the three l 4 satellite coverage regions 180 160 140 120 100 80 60 40 20 0 l 4 Americas I i 4 EMEA I 1 4 Asia Pacifc 20 40 60 80 100 120 140 160 180 This map depicts Inmarsat s expectations of coverage but does not represent a guarantee of service The availability of service at the edge of coverage areas fluctuates depending on various conditions Note The above map depicts Inmarsat s expectations of coverage but does not represent a guarantee of service The availability of service at the edge of coverage areas fluctuates depending on various conditions 3 MAIN UNITS
109. times to insert the sign Satellite Manage settings related to Inmarsat satellites e Satellite selection Allow you to select the preferred satellite to lock on to Default is AUTO where the BDU automatically searches for the best satellite in view to lock on to Note Satellites visible to the BDU are marked with The BDU will de register from the network with all the CS voice and PS data services terminated whenever a new satellite is manually selected from the list The BDU can only re register with the network once it has successfully locked onto the newly selected satellite Satellite status Display current satellite status The following information is displayed Status Display status of the BDU The BDU can be either searching or locked on to a particular satellite Satellite ID Satellite ID that the BDU is currently searching for or locked on Satellite Name Satellite Name that the BDU is currently searching for or locked on 61 FB250 500 User Manual Supplementary Configure settings related to supplementary services These settings are applica ble to standard CS voice services Note Depending on the network some settings may not be available or may prevent other settings from being activated The following information is available e Call forwarding Allow you to configure for call forwarding services depending on various conditions The following forwarding conditions are availab
110. tion the SIM card with its gold con tacts facing down There is a symbol of SIM Card with its arrow on the front panel to ensure the correct orientation of the SIM Card when it is being inserted 3 Push the SIM card gently until it clicks and is locked in place 4 Tilt down the SIM card cover to its original position t FB250 500 User Manual Connecting Primary Handset The Primary Handset is powered from the BDU through the Primary Handset Port 1 Plug in the Primary Handset connector into the Handset port on the BDU front panel Make sure the key of the handset is aligned to the red mark of the handset port 2 Connecting the Wi Fi Antenna The Primary Handset is powered from the BDU through the Primary Handset Port 1 Connect the Wi Fi antenna to the Wi Fi s connector on the BDU front panel Rotate the connector in the clockwise direction until it is secured 34 Powering Up the System 1 Use the ON OFF switch on the BDU s front panel 2 Wait for all LED indicators to turn green to indicate the system is com pletely power up Refer the table below for meaning of the status indicators LED Name Status Meaning Steady Amber BDU is powering up Steady Green BDU has powered up succesfully TERMINAL Steady Red BDU detects failure Blinking Amber Switching OFF BDU Steady Amber ADU is powering up Steady Red ADU i
111. tions supported by the BDU Primary Handset offers the following features e Making standard CS voice calls e Making standard streaming PS background data connections e Messaging SMS e User contacts combined SIM and BDU storage e Speed dial e Call logs e Managing BDU security settings e Accessing BDU settings that includes o Ethernet o Ciphering control o Satellite selection o Supplementary services o Transceiver restart o Limited factory reset e Displaying various BDU status and information e Local handset configurations _ FleetBroadband B E19 30545 37 FB250 500 User Manual 7 2 Powering Up the Primary Handset The Primary Handset is automatically powered up once it is connected to the dedicated HANDSET port Depending on the conditions of the BDU the Primary Handset may start in the following modes Full functioning mode In full functioning mode there is no PIN authentication required to start using the FBB system All BDU settings including contacts messages and call logs are loaded into local memory of the Primary Handset once the BDU is configured You will be able to access all the menus and making voice or data calls once the Primary Handset is ready PIN mode User is required to enter the correct PIN password before proceeding to Full func tioning mode Refer to Security settings menu for more information on the types of security PIN in the BDU To enter the PIN 1 Key in the PIN
112. tributor or service provider if you do not know the Service Center Address 119 FB250 500 User Manual Remote control Select Allow only listed numbers for secure mode allowing only authorised mobile numbers to send commands to the BDU Select ACK SMS remote command to receive SMS acknowledgement from the BDU after sending a SMS command Language Terminal Info Ethernet Tetephony Pan Sus Tracking Admin Support Remote Controt SMS remote control amp Allow only listed numbers Allow all Authorized Phone Number 5521234567 ACK SMS remote command Update SMS Command Syntax The following SMS commands are supported case sensitive SMS Command Syntax Action BGAN CONNECT To establish an IP data connection BGAN DISCONNECT To terminate an IP data connection BGAN REBOOT To soft reboot the User Terminal SMS Acknowledgment Action Action CONNECT police e EE BGAN ACK CONNECT ERROR DISCONNECT BGAN ACK DISCONNECT OK BGAN ACK DISCONNECT ERROR REBOOT BGAN ACK REBOOT OK BGAN ACK REBOOT ERROR Example of a SMS acknowledgement on successful IP data connection BGAN ACK CONNECT OK 161 30 23 87 Example of a SMS acknowledgement on unsuccessful IP data connection BGAN ACK CONNECT ERROR 120 VII Wi Fi By default the Wi Fi is disabled Language Terminal Info Ethernet Telephony PIN SMS Wi Fi Tracking l Admin Support
113. um Web Console sessions allowed e Retry by closing and reopening the web browser Web page does not seem to be updated or there are unexpected errors occurred e Refresh the web page e Update the web browser to the latest version and retry Data Connection Symptons Descriptions Remedial Actions e Ensure you are using a valid APN e Ensure that the signal strength is good Unable to active Primary PDP context e Ensure that the PS status icon is highlighted e Ensure your SIM card supports PS services e Ensure your prepaid credit is not exhausted e Ensure proper PC laptop Ethernet settings Unable to access internet after successfully Primary e Ensure that the PC laptop is configured to obtain IP address PDP context activation automatically DHCP or with static IP address in the range 192 168 0 1 192 168 254 254 e Ensure no firewall proxy settings are preventing access to the BDU e Ensure feature is enabled via Web Console Always On feature is e A standard background connection has to be manually activated for not working the first time after enabling this feature Data Connection Symptons Descriptions Remedial Actions Unable to enter safe mode BDU continues to start in normal mode e Make sure that the safe mode button the button besides the SIM card slot is pressed and held securely until all LEDs turn into amber colour e Make sure that you are using the correct fir
114. using the main power switch it is recommended to save the recent 3 changes in settings by clicking on this button Otherwise changes made in last 15 minutes might not be Reboot Terminal saved in persistent storage memory If you use the Primary Handset to power off the BDU this action is not required nec 128 GPS Output By default FBB BDU Transceiver Unit outputs the GPS data in NMEA format at 9600bps via the NMEA 0183 Connector for GPS output For technician who wants to diagnose the system he she may collect the debug log messages by se lecting Output Debug Log Since the debug mode is not required for normal users it is recommended not to make any changes to this setting GPS output Language ee rw sms wiri rmeung san o Output Debug Log 115200bps Qutput GPS Data NMEA e 4800 5600 19200 o 38400 57600 0175200 Update Ciphering Enabling the Ciphering option will make the FBB BDU to exchange voice and data in secure mode by encrypting them over the air To enable disable the Ciphering select the option Enabled or Disabled respectively and click Update to make the change to take effect Terminal Infe Ethernet A n i n Ciphering Enabled Disabled FETPANE Upgrade Reboot Termina gt a T v Reng Factory Reset orn 129 FB250 500 User Manual Remote access By enabling the Remote Access opti
115. ve PDP context PC 1 gets a private IP address from the DHCP pool e After a primary PDP context is activated the private IP address remains un changed No Internet Access No Internet Access Interface is also used for Network User Group like IP Handsets because voice calls are terminated in built in SIP server and converted to Standard or Premium circuit switched calls The user can access only the local network 136 Network Classification Network Classification identifies which devices or computers are part of which Net work User Group and its entry classifies how it will register on the Inmarsat BGAN network The following configurations have to be defined 1 MAC address 2 IP address range Optional entry if using more one PC 3 Subnet Optional entry for IP address range 4 Schedule filtered by Day and Time i e to specify time frame and or day of the week that you want this rule to be active Network Management Connection Primary Protes Secondary Prohies eee ee PFPoE Misc IP Address Range Network User Group pem pem r L D L bal NT r PE ja t r pem T r a a iT 1 ci i ci i ci D D FL FL D ND D FT D ANY ANY ANY Select Create to setup at new profile Select Edit to change an existing Profile setting aan Secondary Profies a Ta preoe misc Network Classification MAC Address I
116. w Message Follow these steps to compose a new SMS 1 Enter the receiver s Phone number in the Phone no field or click the Phone book icon if the receiver s number is listed in the Phonebook 2 Type the message in the text editor box Compose Phone no 95123456578 EE 73 160 Lat 4 40 53298 Long 3 65595 12 09 12 00 36 55 GMT ETA PORT SEA BOUY 22 30 Send Save Clear Append GPS 9 Store a sent copy in SIM Note Message is limited to 160 characters using 7 bit encoded default alphabets including spaces between words But it is limited to 70 characters per message using Unicode UCS2 text message such as message typed in Chinese Japanese etc For sending a long SMS to another BGAN transceiver the message is limited to 608 characters using 7 bit encoded default alphabet or 266 characters using Unicode UCS2 text messages including spaces between words If you do not wish to store a copy of the sent SMS into SIM card uncheck Store a copy in the SIM checkbox Click Send to send the SMS 3 Click the Send button to send the SMS 4 To save an unsent SMS click the Save button and the unsent SMS will be saved in Draft 5 To clear the typed message on the text editor click the Clear button 84 Il Inbox Shows the details Sender information Message Date and Time stamp of all SMS received Storaze Usage SIM 3 100 a Message Da

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