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1. GXV3140USERMANUAL Page40f82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 ndstream Innovative IP Voice amp Video WELCOME Thank you for purchasing the Grandstream GXV3140 IP Multimedia Phone The GXV3140 is designed for the high end enterprise market and is easy to use and configure It supports a broad range of audio codecs and H 26 codec Based on the SIP standard it is interoperable with 3 party SIP platforms The GXV3140 takes full advantage of VoIP technology to allow plug and play communication anywhere in the world This user manual will help you to understand how to configure and manage your GXV3140 IP Multimedia phone It will also show you how to fully utilize features such as quick installation conference calling and direct IP calling GXV3140 Overview The GXV3140 is a next generation SIP based IP Multimedia phone that supports a selection of high quality audio codecs and is compatible with the H 264 video codec The GXV3140 supports high quality real time video transmission on a 4 3 TFT color LCD even when under low bandwidth conditions 32kbps 1Mbps The VGA camera s lens is adjustable to allow high quality video conferencing The GXV3140 embodies a sleek and elegant industrial design The advanced telephony and video features interoperability with third party SIP products and ease of use makes it an ideal IP Multimedia product for both the enterprise and consumer markets alike Caution Changes or
2. rm e mm e e mm e nm mm e rr e rm e rr e e e rr e mr e e rm e rm e rm e mm e rm e mm e mm zm zm zm zm zm d Call Handling Features Caller ID call waiting ID call waiting flash call transfer call holding call forwarding Do Not Disturb three way conference redial automatic dialing on off hook automatic answering call records volume control voice message waiting indicator downloadable custom ring tone Firmware Upgrade Configuration file authentication before accepting changes TFTP HTTP upgrade support allows users to specify different URLs for the server to download from Advanced Server DNS SRV support SIP server failure transfer message waiting indicator and Features 1 pondo er E Security MD and MD5 sess DIGEST encoding and authentication Security protection SIP over TLS and SRTP Grandstream Networks Inc GXV3140 USER MANUAL Page 11 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 USING THE GXV3140 IP MULTIMEDIA PHONE LCD When the phone is idle the LCD screen will look similar to the figure below The extension number and the IP address may be different from case to case depending on the network environment and the settings Figure 5 GXV3140 LCD Idle Screen griza 2009 03 18 12 210 a gt Menu 5 wilc h Screen Press the F2 button underneath Switch Screen to switch to another display screen Shown in figure below
3. Figure 6 LCD IDLE screen displaying RSS News feed and Stock EEEE 2009 03 18 12 21 T 7 Backgrounder Water shortage id EE at 12 20 Se mankind Xinhua NASDAQ 146211 8 Extension of Term Limits Dia 739570 pos aKey Legal Hurdle New mo York Times Edas hundreds sera mu i Menu Switch Screen Grandstream Networks Inc GXV3140 USER MANUAL FIRMWARE VERSION 1 0 1 18 Updated 09 2009 Handstream Innovative IP Voice amp Video Press F2 again to switch to a display screen that displays the calendar and weather forecast Figure 7 LCD IDLE screen displaying Calendar and Weather Forecast 2009 03 18 12 21 9 Partly Cloudy e Temp 77 F enn T Humidity 69 8 9 10 11 12 13 14 i7 18 19 20 21 24 25 26 27 28 T 31 Wed Thu 67F 75F 68F 78F Menu Switch Screen Table 5 LCD Icon Definition Network Connected to the network Failed to connect to the network the icon will flicker between yellow and gray Line 1 Status Line 1 is registered Line 1 is not registered The Account and line status are separate Line status will only show busy or idle Line 1 is busy If Line 1 is in a call Line 2 Status Line 2 is registered Line 2 is not registered azouusum Line 2 is busy If Line 2 is in a call Line 3 Status Line 3 is registered Line 3 is not registered Line 3 is busy If Line 3 is in a call Call related t 4 Account 1 Auto Answer Grandstream Networks Inc GXV314
4. andstream Innovative IP Voice amp Video Grandstream Networks Inc GXV3140 IP Multimedia Phone Grandstream Networks Inc GXV3140 USER MANUAL FIRMWARE VERSION 1 0 1 18 Updated 09 2009 GXV3140 User Manual Index WELO ai 5 EP QUAS IERI E 5 INSTALLATION EEN 6 EQUIPMENT PACKAGING III I emen e nnn Ie nenne tr seen esser rise titre reser rsen t esent rrr 6 SAFE TY TEE 6 E 6 WAR PANTI 6 CONNECTING THE GXV3140 IP MULTIMEDIA PHONE meme 7 WALL MOUN EE 7 PHONE STAND nrn rro nnr rnnr ron AA EEA nR EAr EEA EEr EEEE Annne 8 PRODUCT OVERVIEW EE 9 USING THE GXV3140 IP MULTIMEDIA PHONE 12 EeiBm XA 12 MULTIPLE SIP ACCOUNTS AND LINES eee Im nee en enne rns nem r eser ess tense nnne 18 HANDSET SPEAKER AND HEADGETMODE Im I mnes emnes ert rns n rr seen rris 19 MAKING A CALL 19 DURING CALLS M E 20 ENEE 20 CALL HOLD WAITING EE 20 CALL TRAN TF EE 20 SWAY CONFERE EE 21 VOICEMAIL MESSAGE WAITING INDICATION eee nnne nnns 21 MOTE aE AAA A A AE E E AEA T E AE 21 GALL FEATURES eebe BEER 22 GXV3140 WEB CONFIGURATION INTERFACE 23 ACCESSING THE WEB CONFIGURATION DAGEG eene n rene nsn ese rsen nre nns 23 wizaage TEE 24 STAT
5. 40 C C o Humidity 10 9090 Non Condensing 00000000000 Compiane FCOICE CTk 0000000000000 Table 4 GXV3140 Technical Specifications Lines Three individual SIP accounts SC OR Protocol Support SIP 2 0 UDP IP PPPoE RTP RTCP SRTP by SDES HTTP ARP RARP ICMP DNS DHCP NTP SNTP TFTP Display 4 3 digital TFT color LCD with 480x272 resolution s S Function Keys 4 programmable soft keys F1 F2 F3 F4 Line mailbox phonebook mirror call transfer hold conference dial send speakerphone and five navigation keys Network Interfaces gt Dual switched 10M 100M auto sensing Ethernet ports USB 2 0 port 1 audio video output port to synchronously output video to TV headset jack Device Management Layer 2 QoS IEEE 802 1p Q tagging VLAN and Layer 3 QoS DiffServ Web interface or via secure AES encrypted central configuration file for mass deployment keypad amp adjustable 4 3 inch digital TFT Color LCD Auto manual provisioning system GUI interface phone book remote software TFTP HTTP upgrade for deployed devices including those behind a NAT firewall Provisioning 8 Support 1 for automatic N NAT firewalll traversal amp remote automatic software upgrade and security providing end users with zero configuration and true Grandstream Networks Inc GXV3140 USER MANUAL Page 10 of 82 FIRM
6. other calls the default system ring tone will be used If the server supports the Alert Info header and standard ring tone set like Bellcore is specified then the Caller ID field must be left blank and the ring tone will be used based on the info header from the server Using these settings users can configure ring or tone frequencies based on parameters from the local telecom provider By default they are set to the North Grandstream Networks Inc GXV3140 USER MANUAL Page 26 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 Ring Cadence Innovative IP Voice amp Video American standard Frequencies should be configured with known values to avoid uncomfortable high pitch sounds Syntax f1 val f2 val c on1 off1 on2 off2 on3 off3 Frequencies are in Hz and cadence on and off are in 10ms ON is the period of ringing On time in ms while OFF is the period of silence In order to set a continuous ring OFF should be zero Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern Up to three cadences are supported This defines the ring cadence for the phone The default setting is c 2000 4000 Advanced Settings Video Settings Video frame rate Video bit rate Video Packet Size Video Rate Control Video Frame Skipping The Default value is 15 frames second The video frame rate is adjustable based on network conditions Increasing the frame rate will increase the amou
7. 161 gt 2 9 xxxxxx allows dialing to local area code 617 numbers by dialing numbers and 1617 area code will be added automatically e 1 2 9 xx 2 9 xxxxxx allows dialing to any US Canada Number with 11 digits length e 011 2 9 x allows international calls starting with 011 3469 11 allow dialing special and emergency numbers 311 411 611 and 911 Note In some cases where the user wishes to dial strings such as 123 to activate voice mail or other applications provided by their service provider the should be predefined inside the dial plan feature An example dial plan will be x which allows the user to dial followed by any length of numbers The default setting is NO Use only if the proxy supports 484 response The default is NO If set to YES then for Attended Transfer the Refer To header uses the transferred target s contact header information The default setting is NO If it is set to YES the GXV3140 will play a beep sound and answer the phone automatically on the speaker If set to YES the From header in the outgoing SIP messages will be set to anonymous to block the caller ID from displaying The default setting is NO The default setting is NO If set to YES any anonymous call will be rejected with 486Busy message There are four ring tones to choose from 1 system ring tone After selecting this all calls will have the same ring tone 3 custom ring tones The phone will have different r
8. Account2 and Account3 The registration status of each account is displayed on the desktop If the account is registered the icon next to the account will be in yellow and purple If the account is not registered the icon next to the account will be gray with a red cross on it When all the accounts are registered press F1 to select Line 1 the user should hear a dial tone and the LCD will display Account1 Furthermore you can press F2 to select Line 2 or press F3 to select Account3 When the user presses the FUNCTION button they will hear a dial tone and can start entering the number that they wish to call Incoming calls through the three accounts will try to use the corresponding line If this line is busy the icon for the line top left hand corner will be green When a call comes in and the line is busy the next idle line will be used while the icon for that line will flicker between blue and green Grandstream Networks Inc GXV3140 USER MANUAL Page 18 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 ndstream Innovative IP Voice amp Video HANDSET SPEAKER AND HEADSET MODE The GXV3140 allows users to switch from the handset to speaker or headset by pressing the Hook Flash the Headset FUNCTION button or the SPEAKER Button MAKING A CALL There are several ways to make a call 1 Enter the number e Take the handset off hook or use the speaker headset press the LINE button and select the desired account line by pressing th
9. Dial Plan Rules 1 Accepted Digits 1 2 3 4 5 6 7 8 9 0 2 A a B b C c D d 2 Grammar x any digit from 0 9 a xx atleast 2 digit numbers b xx only 2 digit numbers c exclude d 3 5 any digit of 3 4 or 5 e 147 any digit of 1 4 or 7 f 22011 replace digit 2 with 011 when dialing g the OR operand e Example 1 369 11 161 7xxxxxxx Allow 311 611 and 911 or any 10 digit numbers with leading digits 1617 e Example 2 1900x lt 1617 gt xxxxxxx Block any number of leading digits 1900 or add prefix 1617 for any dialed digit numbers Grandstream Networks Inc GXV3140 USER MANUAL Page 36 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 Early Dial Refer to Use Target Contact Auto Answer Send Anonymous Anonymous Call Rejection Account Ring Tone Special Feature e Example 3 1xxx 2 9 xxxxxx lt 2 011 gt x Allows any number with leading digit 1 followed by a 3 digit number followed by any number between 2 and 9 followed by any 7 digit number OR Allows any length of numbers with leading digit 2 replacing the 2 with 011 when dialed 3 Default Outgoing x Allow any length of numbers Example of a simple dial plan used in a Home Office in the US 1900x lt 161 7 gt 2 9 xxxxxx 1 2 9 xx 2 9 xxxxxx 011 2 9 x 3469 11 Explanation of example rule reading from left to right e 1900x prevents dialing any number started with 1900 e lt
10. SIP Auth Password Display Name e NETWORK SETTINGS This screen allows users to configure the various network connection settings as well as the VLAN settings Users may choose to use DHCP PPPoE or Static IP as shown in the figure below DET T T 2009 04 08 11 33 8 Connection f On er amp DHCP PPPoE D Static IP PPPoE Account ID PPPoE Password IP Address Subnet Mask Gateway DNS Server 1 DNS Server 2 In the Other page users may choose to set the Preferred DNS server Layer 3 QoS Layer 2 QoS 802 1Q VLAN tag and Layer 2 QoS 802 1 priority value Grandstream Networks Inc GXV3140 USER MANUAL Page 65 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 fandstream Innovative IP Voice amp Video e TIME SETTINGS The GXV3140 allows the time to be updated automatically through an NTP Server Users must define the Time Zone or use a Self defined Time Zone You can also specify the display format for the time and date JH 12 3 2009 04 08 11 33 8 Settings Time NTP Server ntp ipvideotalk co m Time fone Self defined Time Zone Time Display Format S 12 hour B 24 hour Date Display Format a YY MM DD MM DD YY B DD MM YY Backspace Exit e DISPLAY SETTINGS This screen allows the user to adjust the LCD Backlight brightness LCD Contrast and LCD Saturation In addition users may configure the TV OUT mode NTSC or PAL here OCI 2 A ge 09 02 2009 11 22 U E Settings Displ
11. Users may access the call records of the phone through the Call History The Call History allows the user to view and manage all calls Dialed Received and Missed Access the MENU by selecting F1 and select Call History as shown in the figure below d L WEEN 09 02 2005 11 08 BI fe Lei E Dhone Book O Messages SocialNetworks Web Browser Multimedtra Applications Settings Personalize Info Select i Back Press F1 to Select the Call History and you will enter a screen similar to the one below SN LES UNE WH 09 07 7009 11 098 Call Histon Ime l uration 09 02 2009 11 09 Od 00 00 00 Dial i Save Delete Exit As shown in the figure above each user can choose to Dial Save or Delete a Call Record The Dial option will allow you to perform a re dial or dial out to the number The Save option will save the number to the phone book Grandstream Networks Inc GXV3140 USER MANUAL Page 46 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 mandstream Innovative IP Voice amp Video MESSAGES The message feature is a text message feature only English is supported at the moment If two GXV3140s are registered on the same SIP server text messages can be sent received between the two parties Similarly if other IP products support this feature the text message feature can also be used to send receive messages between the device and the GXV3140 To access this feature press F1 to select Menu and then select Me
12. amp Video III m __ 09 02 2009 13 20 E CT ject 30 As seen in the figure above users can press F1 to Add New Event where events such as birthdays may be added to the calendar Press F2 for Tab this allows the curser to move from year month date on the calendar so that the date can be adjusted accordingly Press F3 for Options where users may view delete or delete all events Press F4 to exit the calendar ALARM CLOCK The GXV3140 provides users with a flexible alarm clock application This application allows users to configure a custom alarm tone and configure the alarm time in detail to suit their needs as shown in the figure below riii a 09 02 2009 11 20 E Alarm Enable Bs Alarm Time et p 24 hours Repeat Alarm 2 Yes No justonce Recurring Day Mon e Tue l Wed Alarm Tone Snooze Time out Grandstream Networks Inc GXV3140 USER MANUAL Page 61 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 Andstream Innovative IF Voice amp Video CALCULATOR The GXV3140 also includes a Calculator application To operate the calculator press the corresponding number on the keypad The arithmetic operations e g add subtract multiply divide are defined by the corresponding arrow buttons e DIRECT IP CALL Another key feature supported on the GXV3140 is Direct IP Calling In the IP ad
13. and associate a picture taken by the screenshot feature as a thumbnail image for the contact Grandstream Networks Inc GXV3140 USER MANUAL Page 41 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 fandstream Innovative IP Voice amp Video owg123 First Name Last Name Extension Phone Mobile Fax Group Picture Browse Clear In Options select Delete to delete the contact select Delete All to delete all of the contacts in the phone book In addition to manually adding each phonebook entry the GXV3140 enables you to share and maintain the phonebook by means of a XML phonebook through the web easily The XML phonebook must be stored on a web server There are also applications where organizations will want to have a centralized directory server and have all phones in the organization synchronize with the server periodically To access this feature select Options gt Download and the screen will display the following TEE 09 02 2009 11 03 8 mm s Download Mow Download Phone Book Download Mode FURE MSIE Bellis Phone Book Download Server Replace Duplicate Items Please follow the XML Syntax and the Example Phonebook in the next section to compile the phonebook XML file Also note that the phonebook file name is fixed to phonebook xml so you cannot alter the phonebook file name based on your preference After compiling your phonebook
14. happens during the firmware upgrade The default value is NO Choose YES to enable automatic HTTP upgrade and provisioning Defines the hour of the day to check the HTTP TFTP server for firmware Grandstream Networks Inc GXV3140 USER MANUAL Page 30 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 Day of the week 0 6 Automatic Upgrade Rule Authenticate Conf File Factory Reset Maintenance Syslog Syslog Server Syslog Level Maintenance Debug Capture Trace View Trace Enable Application Debug Maintenance Language Language E sen Innovative IP Voice amp Video upgrades or configuration files changes Defines the day of the week to check the HTTP TFTP server for firmware upgrades or configuration files changes Defines the rules for automatic upgrade Always Check when F W suffix prefix changes Skip the Firmware Check Authenticate configuration file before acceptance The Default setting is NO Press the RESET button to factory reset the phone The URL IP address for the syslog server Select the level of logging for syslog The default setting is NONE There are 4 levels INFO DEBUG ERROR and WARNING Press START to start capturing a trace and press STOP to abort the capture process Press LIST to view the list of captured traces It will show the time the trace was captured Click on the name of the file to download and view the trace When set to YES the trace captured wil
15. in the Configuration Menu The web browser will then display a message window to confirm the saved changes Reboot the phone for the new settings to take effect REBOOTING FROM REMOTE LOCATIONS Press the Reboot button at the top right hand corner of the configuration menu to reboot the phone remotely The web browser will then display a message window to confirm with the user if they wish to reboot the phone or not Click on Yes and the phone will reboot Wait 30 seconds to log in again CONFIGURATION THROUGH A CENTRAL SERVER The Grandstream GXV3140 can be automatically configured from a central provisioning system When the GXV3140 boots up it will send TFTP or HTTP request to download a configuration file cfgO00b82xxxxxx where 000b82xxxxxx is the MAC address of the GXV3140 The configuration data can be downloaded from the central server via TFTP or HTTP HTTPS A service provider or an enterprise with larger deployments of Grandstream devices can easily manage the configuration and service provisioning of individual devices remotely from a central server Grandstream has a central provisioning system called GAPS Grandstream Automated Provisioning System GAPS supports automatic configuration of Grandstream devices GAPS use enhanced NAT friendly TFTP or HTTP thus no NAT issues and other communication protocols to communicate with each individual Grandstream device Grandstream provides GAPS service to VoIP service prov
16. issue a request for a configuration file named CfgXxxxxxxxxxxx where xxxxxxxxxxxx is the LAN side MAC address of the device i e cfg000b820102ab The configuration file name should be in lower case letters Grandstream Networks Inc GXV3140 USER MANUAL Page 77 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 fandstream Innovative IP Voice amp Video RESTORE FACTORY DEFAULT SETTINGS WARNING Restoring the Factory Default Settings will delete all configuration information on the phone Please backup or print all the settings before you restore to the factory default settings Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider There are two methods to restore the GXV3140 to the factory default settings RESTORE TO FACTORY DEFAULT SETTINGS VIA LCD MENU The steps to restore the phone to factory default settings through the LCD menu are as follows Step 1 Select MENU F1 or the OK button to enter into the phone menu and select Settings Shown in the figure below 09 02 2009 10 58 8 Phonebook Call History Messages SocalNetworks Web Browser fo S xv Mi Multimedtra Applications Settings Personalize Info Back Step 2 Press Select F1 or the OK button to enter into the phone Settings menu and select Maintenance Shown in the figure below Grandstream Networks Inc GXV3140 USER MANUAL Page 78 of 82 FIRMWARE VERSION 1 0 1
17. modifications to this product not expressly approved by Grandstream or operation of this product in any way other than as detailed by this User Manual could void your manufacturer warranty e This document is subject to change without notice The latest electronic version of this user manual is available for download http www grandstream com support gxv series phone gxv3140 documents gxv3140 usermanual englis h pdf e Reproduction or transmittal of the entire or any part in any form or by any means electronic or print for any purpose without the express written permission of Grandstream Networks Inc is not permitted Grandstream Networks Inc GXV3140 USER MANUAL Page 5 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 ndstream Innovative IP Voice amp Video INSTALLATION EQUIPMENT PACKAGING The GXV3140 package should include One GXV3140 Phone Main Case One Handset One Phone Cord One Universal Power Supply One Ethernet Cable One Phone Stand One Headset Dongle One Quick Start Guide Qo OW So ae eS YS SAFETY COMPLIANCES The GXV3140 phone complies with FCC CE and various safety standards The GXV power adapter is compliant with the UL standard Only use the universal power adapter provided with the GXV package The manufacturer s warranty does not cover damages to the phone caused by unsupported power adapters WARRANTY If you purchased your GXV from a reseller please contact the company where you purchased
18. 0 1 18 Updated 09 2009 index File Name lime As shown in the figure above press F1 to adjust the volume of the media player Navigate by using the Up and Down buttons Press F2 to enable the Tab option this allows the user to move the cursor between the four buttons Previous Play Stop and Next Press F3 for Options Users can perform the following operations on the playlist Add Remove Up Down Delete and Save Users can also select the channel for output Headset Speaker and Stereo Configurations such as Loop Play Full Screen Mute and Minimize can also be found here Press F4 to exit e PHOTO VIEWER The GXV3140 features a Photo Viewer which allows users to conveniently view their photos This is accessible through Menu gt Multimedia gt Photo Viewer as shown in the figure below bI 1 1 09 02 2009 11 17 E IntermetRadio MediaPlayer Photo Viewer stris PR Sa Grandstream Networks Inc GXV3140 USER MANUAL Page 55 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 fandstream Innovative IP Voice amp Video Press the OK button or F1 to Select the Photo Viewer After the application loads the user may select to view pictures from different folders The screen will look similar to the figure below when the user loads any picture from a folder For example open the first picture from the screenshot folder Call History Messages Sooal Networks Web Bro
19. 0USERMANUAL Page 130f 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 Call Volume Ring Volume Phone Status Screen Layout Icon Agnan BOS BAB ABaBAABBA Grandstream Networks Inc De Innovative IP Voice amp Video Account 2 Auto Answer Account 3 Auto Answer Account 1 Call Forward If configured to forward calls unconditional Account 2 Call Forward forward forward when busy or forward on no Account 3 Call Forward answer Volume setting ranges from 0 9 The nine icons represent different volume levels Ring volume ranges from 0 9 Camera disabled Do Not Disturb DND Missed Call If there is a new missed call the icon will flicker Mute First Desktop Small Layout The Small layout can be Second Desktop Small Layout Selected in the First Desktop Big Layout Personalize Screen Layout menu Second Desktop Big Layout GXV3140 USER MANUAL Page 14 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 Audio Output DE 5 fa IM bd e e Applications Grandstream Networks Inc E sen Third Desktop Big Layout The Big layout can be selected in the Personalize Screen Layout menu The headset is in use and is off hook The headset is plugged in The phone is on speaker The handset is off hook IM is not logged in The icon is displayed at the right hand side of the status bar IM is logging in the icon will flicker between blue and gray There is a new messa
20. 18 Updated 09 2009 Andstream Innovative IF Voice amp Video 09 02 2009 11 21 e Display Maintenance Step 3 Press Select F1 or the OK button to access the Maintenance page In the Upgrade tab press the Down arrow twice to select the Factory Reset option Shown in the figure below as ENSE E 000 0 0 E Eur WI 1 05 07 2009 20 08 E parad Factory Funcions Debug Reboot Factory Reset Upgrade Mode BIFP GHIIP amp HIIPS Firmware Server sheep epih s ri p im grandsteam com gs Step 4 Press the OK button the phone will display a warning message Shown in the figure below Grandstream Networks Inc GXV3140 USER MANUAL Page 79 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 fandstream Innovative IP Voice amp Video EVERE 2009 03 18 12 33 I Upgrade Fado ry Functions Deb ug Reboot Factory Ref De you Wantto perform afactroy reset Upgrade Mg H Firmware Sq emmmer System Config Step 5 Press the OK button again to select OK The phone will reboot and perform a factory reset RESTORE TO FACTORY DEFAULT SETTINGS VIA THE WEB INTERFACE Step 1 Login to the system configuration page through a web browser and select Maintenance From the menu on the left select Upgrade and Provisioning This will bring up the upgrade and provisioning page as shown in the figure below BY Windows Live Live Search D Wha
21. 4 08 11 32 8 Fw Login Options i User Options Protocol Local alias VR Username MAN 2 qq Domain Yahoo Resource Password Remember password DR m k hi x j Backspace Cancel WEB BROWSER The GXV3140 provides users with a full HTML Web Browser for internet browsing This is accessible by pressing the F1 button to load the MENU and then select Web Browser as shown in the figure below SEE N N 09 02 2009 11 158 Phone Book Call History Messages Socal Networks Web Browser OH NW Ea 4 Multimedta Applications Settings Personalize Select After selecting OK it may take several seconds to load the web browser The LCD screen should look like the figure below when the web browser is loading Grandstream Networks Inc GXV3140 USER MANUAL Page 50 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 fandstream Innovative IP Voice amp Video SEC N N Loading 09 02 2009 11 158 u Browser 15 loading ks Web Browser ve El A KA Multimedta Applications Settings Personalize Info Select Back When the web browser has finished loading a default page displaying Hello welcome to GXV3140 shows up on the screen 09 02 2009 11 15 Users can then press F4 corresponding to the Options to move Forward and Backward on web pages By selecting URL under Options the user can enter the URL of a website The user can press t
22. 40 Hardware version number Main Board Interface Board This field contains the product part number Program This is the main firmware release number which is always used for identifying the software or firmware system of the phone Boot Booting code version number DSP DSP code version number Base Base code version number Core Core code version number GUI A GUI B GUI interface version number This field shows system up time since the last reboot ADVANCED SETTINGS PAGE DEFINITIONS Advanced Settings General Settings Local RTP Port Grandstream Networks Inc This parameter defines the local RTP RTCP port pair used to listen and transmit It is the base RTP port for channel 0 When configured for audio channel O will use this port value for RTP and the port value 1 for its RTCP channel 1 will use port value 4 for RTP and port value 5 for its RTCP For video channel O GXV3140 USER MANUAL FIRMWARE VERSION 1 0 1 18 Page 25 of 82 Updated 09 2009 Use Random Port Keep alive Intervals s STUN Server Use NAT IP SSL Certificate SSL Private Key SSL Private key Password Den Innovative IP Voice amp Video will use port value 2 for RTP and port value 3 for its RTCP channel 1 will use port value 6 for RTP and port value 7 for RTCP The default value is 5004 When set to YES this parameter will force random generation of both the local SIP and RTP ports This is usually necessary w
23. 726 32k G 723 1 G 729A B and iLBC When this has been configured the system will select the preferred vocoder from the list and the same order is sent with the SDP messages The user can change the preferred vocoder priority order by toggling with the up and down buttons It is recommended to use the default setting PCMUY if other vocoders are chosen there could be an audio transmission error Selects the preferred video codec from the available list It is recommended to use H 264 Selects the dynamic H 264 codec payload type ranges from 96 127 The default setting is 99 oelects the H 263 codec payload type ranges from 96 127 The default setting is 103 Note This feature is pending This controls the G723 G729 silence suppression VAD If set to YES when no audio is detected the phone will send a small number of VAD packets instead of audio packets If Set to NO this feature is disabled The default setting is NO This configures the number of voice frames transmitted per packet It is recommended to set this based on the Ethernet IS packet limitation 1500 Byte or 120kb s When configuring this it should be noted that the ptime value for the SDP will change with different configurations here This value is related to the codec used and the actual frames transmitted during the in payload call For example if the codec is configured to be G 723 and Voice Frames per TX is set to 2 Then in the INVITE request t
24. AL Page 57 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 Innovative IP Voice amp Vidas upload local photos view online photos and search for photos on Flickr 09 02 2009 11 18 E Upload local photos to Flickr View my Flickr album Search photos on Flickr e GSTRIS The GXV3140 provides games for the entertainment of users Under Menu gt Multimedia choose Gstris As shown in the figure below 2009 04 08 11 29 E d e Ge N Internet Radio MediaPlayer Photo Viewer Photo Album P LEITET Access the Gstris application by pressing F1 corresponding to Select or the OK button Press the F1 and F2 to start stop or pause the game as shown in the figure below Grandstream Networks Inc GXV3140 USER MANUAL Page 58 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 e Aandstrean Innovative IP Voice amp Video Rotate Move WR amp Move Left A Right e ONLINE MUSIC The GXV3140 also provides an Online Music streaming application The user must have a pre existing account with LastFm before listening to online music through the GXV3140 Users can select their preferred music genre and listen to it online To access the Online Music select MENU gt Multimedia gt Online Music as shown in the figure below 2009 03 18 12 28 ON IntemetRadio MediaPlayer Photo Viewer Photo Album Press F1 to Select Online Music After the application loads the user mu
25. CD MENU 78 RESTORE TO FACTORY DEFAULT SETTINGS VIA THE WEB INTERFACE 80 EXPERIENCING THE GXV3140 MULTIMEDIA PHONE 82 Grandstream Networks Inc GXV3140 USER MANUAL Page 3 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 ndstream Innovative IP Voice amp Video TABLE OF FIGURES GXV3140 USER MANUAL Figure 1 Connecting GXVO E AE 7 Figure 2 Wall Mount for GXV 3140 T Figure 3 Phone Stand for GSV 3140 8 Figure 4 Front Side and Back View of GASV3A1AU nennen nnne nent nnne ases nans 9 Figure 5 GXV3140 LCD Idle Gcreen nnne nnne nnne nnns nn nni nnne r nn nna anra as 12 Figure 6 LCD IDLE screen displaying RSS News feed and Stock 12 Figure 7 LCD IDLE screen displaying Calendar and Weather Forecast na0nnnn0nnnnnnnnnnnnnnnnnnnnnnennnnnnnnne 13 Figure Oe GXVo TO uo 16 Figure 9 Web Browser Interface for GAN 2140 23 TABLE OF TABLES GXV3140 USER MANUAL Ee MECPA Ru Een eer S 7 Table 2 GXV Key features at a dance 9 Table 3 GXV3140 Hardware Specification cccccccccecccceececeececeeceeeeceeeeceseceseuceseueeeseeeseeeeseeeeseeeeseeeeees 10 Table 4 GXV3140 Technical Specifications nennen nnne 10 Tapie os ROBBIE m 13 Table 6 GXV3140 Keypad Definition sees nnne nnne nnnm nnn nnns 16 je ge 22 Grandstream Networks Inc
26. SION 1 0 1 18 Updated 09 2009 ndstream Innovative IP Voice amp Video SOFTWARE VERSION UPGRADE The GXV3140 can be upgraded via TFTP HTTP HTTPS by configuring the URL IP Address for the TFTP HTTP HTTPS server and selecting a download method Configure a valid URL for TFTP or HTTP the server name can be the FQDN or IP address format Examples of valid URLs 1 firmware mycompany com 6688 Grandstream 2 168 75 215 189 There are two ways to setup a software upgrade server The Keypad Menu or the Web Configuration Interface UPGRADE VIA KEYPAD MENU To configure the software upgrade server through the keypad menu select Menu Settings Maintenance In the Upgrade subpage users may then select the upgrade mode and enter the IP address or FQDN of the Firmware server and the System Config server After making the changes use the F3 softkey to save the new settings UPGRADE VIA WEB BROWSER CONFIGURATION PAGE Open a web browser and enter the IP address for the GXV3140 Next log in with the administrator username and password Under Maintenance select Upgrade and provisioning enter the IP address or the FQDN URL of the upgrade server and choose to upgrade via TFTP or HTTP Save the changes and reboot the unit At this moment the LCD will display the progress of the software download upgrade Please do not disrupt or power down the unit Note The software upgrade will last up to 5 minutes through the LAN
27. Top Stories se Business amp Popular Sports This screen displays the System Network and Account information dii Z A e U L system Account 1 Number Account 1 Status Account 2 Number Account 2 Status Account 3 Number Account 3 Status Grandstream Networks Inc fetwork GXV3140 USER MANUAL FIRMWARE VERSION 1 0 1 18 09 02 2009 11 27 B 8100580 Registered 1010 Registered Unregistered Page 74 of 82 Updated 09 2009 fandstream Innovative IP Voice amp Video System information such as Product Model Hardware Version Part Number System Up Time and Software Version are displayed here ontase 09 02 2009 11 27 F 1 i E E Product Model GAVI140 Hardware Version VOL4A Part Number 96300011044 System Up Time 0 day s 1 5 7 Software Version Boot 1 0 0 12 Program 1 0 1 18 Core 1 0 1 6 GULA 1 0 0 6 Base 1 0 1 9 sUI B 1 0 1 5 DSP 1 0 1 9 Info Exit As shown in the figure above users can view the Network Information MAC address Address Type IP address Subnet Mask Gateway DNS Server and NAT Type St EES 05 07 2009 19 56 8 MAC Address 00 0B 8 7 1E 059 E0 Address Type IP Address Subnet Mask Gateway DNS Server 192 168 40 1 NAT Type Symmetric NAT TURN The number and the status of the three SIP accounts can be viewed here Grandstream Networks Inc GXV3140 USER MANUAL Page 75 of 82 FIRMWARE VER
28. US PAGE RER 24 Grandstream Networks Inc GXV3140 USER MANUAL FIRMWARE VERSION 1 0 1 18 Updated 09 2009 ndstream Innovative IP Voice amp Video ADVANCED SETTINGS PAGE DEFINITIONS itta etu Eege 25 MAINTENANCE PAGE DEFINITIONS eee eiii eee eiii essen esa saeua nhan aa AR AR RR ARMAR S RR KEEN DA aiai 28 SIP ACCOUNT CONFIGURATION PAGE DEFINITIONS rne 32 SAVING THE CONFIGURATION CHANGES nnne nnnnn nn nnn inns sss a nnns naar sna nnns 39 REBOOTING FROM REMOTE LOCATIONS nennen nnn nn nnn nnne nans nane nnns 39 CONFIGURATION THROUGH A CENTRAL SERVER cccccccccccecceeeeeeeeeeeeeeeaeeeeeeeaeeeseeeaeaeeeeeaaaes 39 LCD MENU AND FEATURES 1 11 urere eee nennen nnn nnn nana us 40 PHONE BOOR FEATURE vv H 40 CALC ATOR Y eegen EE 46 MES E 47 SGAL Eege 48 WEB E UE 50 VIR all zB c 52 Dig Re TON c A 60 SETTING c CH A 64 PERSONALIZE 70 a EE 74 SOFTWARE VERSION UPGRADE eere eene nnn nnn nnn 76 UPGRADE VIA KEYPAD MENU E 76 UPGRADE VIA WEB BROWSER CONFIGURATION DAGE nenne nennen 76 NO TLOGALATETPSEIR EIS tainen Sa oe eee E MEE dT 76 CONFIGURATION FILE DOWNLOAD 77 RESTORE FACTORY DEFAULT SETTINGS 78 RESTORE TO FACTORY DEFAULT SETTINGS VIA L
29. V3140 Grandstream Networks Inc GXV3140 USER MANUAL Page 7 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 fandstream Innovative IP Voice amp Video RE te Hara De hsa Ure lapsi ith dA CE Magali xxw2142 Bm pr uh The phone can be mounted on the wall via the two slots on the back of the phone PHONE STAND The GXV3140 can also be placed on the table via the phone stand Figure 3 Phone Stand for GXV3140 for Mama OF Debce ine laps iy dA CE Maciel Gxw21142 MT ep Ehi The GXV3140 has two positions for the stand on the back of the phone each position supports a different angle Grandstream Networks Inc GXV3140 USER MANUAL Page 8 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 fandstream Innovative IP Voice amp Video PRODUCT OVERVIEW Figure 4 Front Side and Back View of GXV3140 GRANDUDSTRTAM Front View Side View Back View Table 2 GXV Key features at a glance pen m EE a nt ii nito m ID ar Jit EE uu ERN Mec otl Vio t c pim su vd Gu Mm iia vt Mo inti e m Sa ur V mt ioni E i vim m I ust S unm n ft RV in aam n Mn t m ou on a a pum n tm n Open Compatible SIP 2 0 TCP IP UDP RTP RTCP HTTP HTTPS ARP RARP ICMP DNS A Standards record and SRV DHCP PPPoE TFTP NTP Interfaces 0007 Two 10 100Mbps Ethernet Ports 1 USB 2 0 port 3 5mm headset port Extraordinary Audio Advanced DSP for audio Silence Suppression VAD CNG AEC AGC Quality Extraordinary
30. Video Supports real time video H 264 and H 263 H 263 pending codec under low Quality bandwidth 32kbps 1Mbps Advanced Video 4 3 digital TFT color LCD with 480x272 resolution 45 degree rotating lens Features perpendicular Advanced VGA lens auto focus auto exposure zoom 2x optical 2x digital Camera Block PIP Picture in Picture and still picture capture store FeatueRich Traditional audio features Caller ID Call Waiting Call Holding Call Transfer Do Not Disturb Mute Automatic dial Built in web browser RSS news Stock market update Weather forecast Grandstream Networks Inc GXV3140 USER MANUAL Page 9 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 e Am Internet Radio Media Player Picture browser Games Calculator Alarm clock D Chat Document SH etc Ethernet Port Dual switched 10M 100M auto sensing Ethernet ports LCD 4 3 digital TFT color LCD 00000 Camera Tilt Capable 1 3M pixel CMOS camera with privacy shutte VGA Auxiliary Ports mam RCA Type Stereo amp Media output port 3 5m headset port 1 USB port en card reader J Z2 Exterior MEM Black ABS plastic 30 buttons o Universal Power Supply Input 100 240V AC Output 12V DC 1 2A US Euro UK Australian style plug available Dimension f 87x 32x1 5fin 200x286x40mm pem eri 29 104 Em
31. WARE VERSION 1 0 1 18 Updated 09 2009 e Aandstean DU plug and play functionality Support for remote configuration monitoring and syslog Configuration through LCD web browser or an external configuration file Support for IETF STUN NAT traversal and symmetric RTP Static IP or DHCP Audio Features Full duplex speaker advanced DSP Support G 723 1 G 729A B G 711u A PCMU PCMA G 726 DTMF In audio RFC2833 SIP Info Silence suppression VAD CNG AGC masking for packet loss delay AEC AGC for Speaker jitter buffer protocol Video Features Gupport for Jitter Buffer delay and packet loss concealment to enhance audio and video quality Support for H 264 and H 263 H 263 pending real time video codecs CIF or ONG up to 30frames sec which ensures high quality video transmission even under low bandwidth conditions 32kbps 1Mbps 4 3 digital TFT color LCD with 480x272 resolution 45 degree rotating lens perpendicular advanced VGA CMOS camera and sensor anti flickering of images auto focus auto exposure zoom 2x optical 2x digital PIP Picture in Picture audio mute camera block call log video phone book screensaver still picture capture store VGA visual voice message indicator E we e mm e e mm e e mn MM M q M M M
32. WARE VERSION 1 0 1 18 Updated 09 2009 fandstream Innovative IP Voice amp Video 04 09 2009 04 54 PM B Keypad LED Diagnostics LCD Diagnostics Turn Off LCD Camera LCD Test Pattern Video Loopback Audio Loopback Backspace 123 The Debug page as shown in the figure below contains the built in debug tools for the GXV3140 The debug tools make it more convenient to obtain corresponding information and traces when the system encounters problems To start capturing traces users need to Enable Application Debug and press the Start button next to the Capture Packets option The captured traces are available for download through the web configuration interface and can be sent to Grandstream support for troubleshooting A SS a123 Aa 04 03 2009 04 54 PME Settings Maintenance purade FactoryFunct ons Debug Capture Packet GC Enable Applicaton Debug Yes e No Backspace CAMERA This screen allows the user to modify the camera settings for the GXV3140 Settings such as Color Mode White Balance Flicker Control and Lens Correction can be configured As shown in the figure below Grandstream Networks Inc GXV3140 USER MANUAL Page 68 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 Fandstream Innovative IP Voice amp Vidao Color Mode White Balance Hicker Control Lens Correcton Disable Enable e CALL FEATURES The Call Features menu allows the user to configu
33. XML file place the file Grandstream Networks Inc GXV3140 USER MANUAL Page 42 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 gt Aandstream Innovative IP Voice amp Video under the web server root directory and start the web server Make sure to specify the Phonebook Download Mode and the Phonebook Download Server path int the phone configuration When the XML file is downloaded the phone will parse and extract the entries from it If the Replace Duplicate Items is set to Off the device will not replace duplicated items in the phonebook After the necessary configuration settings are set navigate to the Download button next to Download Now and press the round OK button on the phone The GXV3140 will start downloading the XML Phonebook and display the download status message on the phone s LCD screen If the download is successful the message Download successful will be displayed This means that all of the phonebook entries in the XML file are now stored in the GXV3140 phonebock If the user encounters some error messages please check the correctness of syntax and the filename for the XML file e XML Syntax lt xml version 1 0 encoding utf 8 gt xsd schema xmlns xsd http www w3 org 2001 XMLSchema gt lt xsd element name AddressBook gt lt xsd complexType gt lt xsd sequence gt lt xsd element name version type xsd integer lt xsd element minOccurs 0 maxOccurs unboun
34. all Forward Dial 92 Phone Ext Number followed by the key Wait for a dial tone and then hang up 793 Cancel Delayed Call Forward Dial 93 and wait for a dial tone before hanging up Grandstream Networks Inc GXV3140 USER MANUAL FIRMWARE VERSION 1 0 1 18 Updated 09 2009 ndstream Innovative IP Voice amp Video GXV3140 WEB CONFIGURATION INTERFACE The GXV 3140 s embedded Web server responds to HTTP HTTPS GET POST requests Embedded HTML pages allows users to configure the IP Multimedia Phone through a Web browser such as Microsoft s IE or Mozilla Firefox Java Script must be enabled Figure 9 Web Browser Interface for GXV3140 J GXV3140 Mozilla Firefox File Edit View History Bookmarks Tools Help TA eg ee Q OX A LI http 192 168 40 186 e HEI Googie Ei IA Most Visited flle Getting Started A Latest Headlines PATRONES kel i DAEMON Tools Lite AstroBum E Products News 29 29 Weather gt QE o IP lookup Translates EY Done ACCESSING THE WEB CONFIGURATION PAGES The GXV3140 Web Configuration Interface URL is http Phone IP Address where the Phone IP Address is the IP address displayed on the phone s LCD screen To access the phone s Web Configuration Menu e Connect the computer to the same network as the phone Grandstream Networks Inc GXV3140 USER MANUAL Page 23 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 DEFIN ndstream Innovative IP Voice amp Vide
35. ates application that provides users with the most up to date information on the weather forecast Users may set the City Zip code to display the weather update for that particular city In addition users may also define the refresh interval time in minutes and the preferred temperature units EUREN mm Personalize Weather Update 09 02 2009 11 26 E City Zip Code Refresh Interval mi Units Fahrenheit Celsius Backspace Note For cities outside of US please locate the corresponding international city code on Yahoo Weather http weather yahoo com Search for the city where you are located and use the 8 digit city code located in the web browser address bar as part of the web URL to configure the phone Grandstream Networks Inc GXV3140 USER MANUAL Page 73 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 e RSS NEWS Andstream Innovative IP Voice amp Vidao The GXV3140 allows users to subscribe to different RSS feeds The GXV3140 supports up to 3 customized feeds as shown in the figure below The user is able to subscribe to news that is relevant to the topic of interest You can also configure the refresh time of the RSS feeds SE UNE E WT J em lu e Refresh Interval s Update Interval m Subscribe Customize feed 1 Customize feed 2 Customize feed 3 Backspace INFO 09 02 2009 11 268 gt World gt Domestic Sa lech S Entertainment 2
36. ay LCD Backlight Brightness LCD Contrast LCD Chroma Saturation TV Out Note After setting TV out to an external source the phone LCD screen will black out Please Grandstream Networks Inc GXV3140 USER MANUAL Page 66 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 fandstream make sure that you have plugged in the external output source before selecting this option To return the display to the LCD menu log into the web browser interface and disable TV Out in Device Manager gt TV Output Otherwise you will need to reboot the phone to enable the LCD screen e MAINTENANCE There are three tabs on the Maintenance setting screen Upgrade Factory Functions and Debug Users can configure the upgrade mode and firmware server IP address URL on the upgrade tab Once this is saved users can choose to reboot the phone to upgrade the firmware Similarly a factory reset can be performed on the Factory Functions tab A more detailed step by step guide will be given in the Restore to Factory Default Settings section that follows agi23 a 05 07 2009 19 57 8 a Upgrade Factory Funcions Debug Reboot Reboot Factory Reset Reset Upgrade Mode Ia LI LI Firmware Server System Config Server The Factory Functions page provides some testing diagnostics for the LCD camera and audio on the GXV3140 As shown in the figure below Grandstream Networks Inc GXV3140 USER MANUAL Page 67 of 82 FIRM
37. button or F1 soft key corresponding to MENU to access MENU and select Phonebook The user may also access the phonebook with the Phonebook button on the phone ER L WE WT 09 02 2009 10 58 E Phonebook Call History Messages SocalNetworks Web Browser S Multimedta Applications Settings Personalize Info Select Back Grandstream Networks Inc GXV3140 USER MANUAL FIRMWARE VERSION 1 0 1 18 Updated 09 2009 randstream ive IF Voice amp Video Select the Phone book to display the figure below PEETER ER 09 02 2009 11 01 8 Innova er Options As shown in the figure above every contact contains an Extension number Phone number Mobile number Fax number and the group it belongs to On the lower right hand corner it shows that the total capacity of the phone book is 500 contacts as well as the number of used contacts The user may dial the contact by pressing F1 and can search for a contact by pressing F2 When searching the user needs to enter the user name to search and press OK to confirm Press F3 to access Options shown in the figure below i CH EO ES 09 02 2009 11 02 WE RR p e l Download Back Used 0 Total 500 MEI Search Exit As shown in the figure above Select New to add a new contact Select Edit to modify an existing entry The screen will display the figure below Users can add the entry to the phonebook
38. ded ref Contact gt lt xsd sequence gt lt xsd complexType gt lt xsd element gt lt xsd element name Contact gt lt xsd complexType gt lt xsd sequence gt lt xsd element name FirstName type xsd string lt xsd element name LastName type xsd string lt xsd element minOccurs 0 maxOccurs 4 ref Phone gt lt xsd element name Group type GroupIndex gt lt xsd element name PhotoUrl type xsd string gt lt xsd sequence gt lt xsd complexType gt lt xsd element gt lt xsd element name Phone gt Grandstream Networks Inc GXV3140 USER MANUAL Page 43 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 lt xsd complexType gt lt xsd sequence gt lt xsd element name phonenumber type xsd string lt xsd sequence gt lt xsd complexType gt lt xsd element gt xsd simpleType name AccountIndex gt xsd restriction base xsd integer gt e4ssd mininolusrve vyalue 0 fF exedsmsexringlustve value Z J gt fxcdirestriotion lt xsd simpleType gt xsd simpleType name 2 GroupIndex xsd restriction base xsd integer gt Axed winlnclisive value 0 Jf Csad msexlnolusive values i ZS xsdirestficrrion lt xsd simpleType gt ge ele schema gt e Example Phonebook File ml versiones 1 0 7 5 lt AddressBook gt lt yersion gt lt version gt ENEE lt FirstName gt John lt FirstName gt lt LastName gt Doe lt LastName gt lt Ph
39. dia features by dialing O to establish a video call with the preset extension on the server 8100039 PCMU H 264 00 00 22 OK OF Mute Camera Off As shown in the figure above area A shows the remote video and area B shows the local video When the system boots up for the first time the phone will establish a video call with the server preset extension 0 Users can experience a playback of video on the phone Thank you again for purchasing Grandstream IP Multimedia phone it is sure to bring convenience and color to both your business and personal life Grandstream Networks Inc GXV3140 USER MANUAL Page 82 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009
40. dress field enter the IP address of the other party and press the F3 key which corresponds to the SEND option on the LCD as shown in the next figure IP Address Grandstream Networks Inc GXV3140 USER MANUAL Page 62 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 fandstream Innovative IP Voice amp Video e FILE MANAGER The GXV3140 provides a file manager as a tool to manage files such as music pictures and documents Users can manage their documents efficiently through the File Manager As shown in the figure below users can access different folders to manage their files Ringtones and screenshots are stored in separate folders If a USB device is connected its contents will also be displayed in the File Manager CTT 09 02 2009 11 211 44 screenshot Users can copy files by pressing Options gt Copy and after copying they can choose to paste the files to the desired directory by selecting Options Paste e STOCKS The GXV3140 includes a Stock Market monitoring application that conveniently retrieves current information regarding the stock market AE EN 09 02 2009 13 218 NASDAQ COMPOSITE INDEX 1967 07 vso 09 02 20 11 Nasdag Indices Open 1960 07 Ma chart available High 1976 35 Low 195851 Last Updated at 13 21 Add Stock Refresh Options Exit Grandstream Networks Inc GXV3140 USER MANUAL Page 63 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 fandstream As sho
41. e select F1 or OK to load the Internet Radio application The channels are divided into the following categories My Favorites Talk Channels Music Channels Sports Channels Ethnic Channels and Local Radio The users may select the channels according to their preferences The screen will look like the figure below As shown in the figure above users can then press the F1 button to adjust the volume From the Options button F3 users can Open an URL or Open URL list for other Internet Radio stations The user may also Play Stop Mute and Minimize the Internet radio The user can press F4 to Exit the Internet Radio application Grandstream Networks Inc GXV3140 USER MANUAL Page 53 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 igien iva IP Voice amp Video Innova In addition users may configure My Favorites by pressing F2 button for Control This would bring out a toolbar where users can add delete modify and navigate through the My Favorites playlist As shown in the figure below e MEDIA PLAYER The GXV3140 Media Player allows users to play music files through the GXV3140 To access the Media Player select MENU gt Multimedia gt Media Player As shown in the figure below 09 02 2009 11 178 Photo Viewer Photo Album RA M MR Press the OK button or F1 to select the Media Player Grandstream Networks Inc GXV3140 USER MANUAL Page 54 of 82 FIRMWARE VERSION 1
42. e corresponding FUNCTION button e Adial tone is given adjust account if necessary e Enter the number e Press SEND 2 Redial When redialing the phone will use the account that was used to call the last number dialed Therefore if the last number dialed uses the third account the phone will also use the third account when redialing e When the phone is idle press the or the SEND button e When using the speaker headset handset press the SEND button 3 By Call History Enter the Menu by pressing the F1 button and then select Call history The LCD monitor will display all call history types Dialed calls Received calls and Missed calls Select the call history that you wish to view by using the up and down arrow keys and then select the corresponding FUNCTION button to dial the number or delete the record 4 By Phone Book Enter the Menu by pressing F1 and then select Phone Book The LCD screen will display the saved records in the phone book Navigate to the phone book record with the arrow buttons and call the number by selecting the FUNCTION button At the same time users may browse through or delete the phone book records 5 By Messages Enter the Menu by pressing F1 and then select Messages The LCD screen will display the Message Inbox Sent messages and Draft messages Select the message and press F3 for Options and then select Dial to dial out to the number 6 On hook Dialing Grands
43. e the 8 digit city code located in the web browser address bar as part of the web URL to configure the phone Refresh Interval s The interval for information refreshing Update Interval m The interval for information updating Subscribe Provides a list of RSS feed category for users to subscribe to RSS Feed 1 3 Enter the URL IP address of 1 3 websites that the user wish to subscribe to This allows users to configure their account login for Photobucket Flickr Phanfare the online photo album service Click on ADD and the user will be prompted to enter the username password for authorization The user can choose to delete the account later if he she desires The user must register for a Last FM account or have an existing Last FM account This setting allows users to configure their account login for Last FM User Name Enter the username for Last FM account Password Enter the password for Last FM account Start Browser on Boot Start the embedded mini browser in the LCD once the phone boots up The default setting is NO Browser Homepage Sets the mini browser homepage MAINTENANCE PAGE DEFINITIONS Maintenance Network Settings Address Type PPPoE Static IP Alternate DNS Server This selects the type of IP address assigned DHCP PPPoE or Static IP When PPPoE is selected the user needs to enter the following PPPoE Account ID PPPoE Password PPPoE Service Name When Static IP is selected th
44. e the first call on hold by pressing the LINE button to call the second party Once you establish the call press the CONFERENCE button then select the line on hold to bring three parties together 2 Cancel Conference If after pressing the CONFERENCE button a user decides not to conference anyone press the corresponding FUNCTION key for Cancel to cancel the conference 3 End Conference There are two ways to end a conference The first way is to press HOLD this breaks the conference and places both parties on hold and the user can now speak to individual party by selecting the corresponding LINE The second way is to simply hang up and terminate the call VOICEMAIL MESSAGE WAITING INDICATION If the blue MWI LED icon is flickering on the upper right hand corner it means that a new message is waiting Press MSG es to retrieve the message the button needs to be configured By default pressing the MSG button will transfer to the voicemail box of Line1 if the user wishes to enter the voicemail box of Line 2 or Line 3 the corresponding Line should be selected prior to pressing the MSG button The IVR prompts the user through the message retrieval process Note Each of the 3 lines has its own voicemail the Voicemail number for each number may be set up in the Voicemail ID configuration MUTE 1 During a call the LCD screen will display Mute Press the corresponding FUNCTION button to mute the call 2 A
45. e the phone by selecting the screensaver and the desktop background The interval and the timeout period can also be specified here e E m E E Ei ENT Screen Saver Picture Folder Interval s Time Out mi LCD Auto Power Off Time m Desktop Background Grandstream Networks Inc GXV3140 USER MANUAL Page 71 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 d rdean iva IP Voice amp Video Innova e LANGUAGE This screen allows users to select the preferred language Users can download the corresponding Language File from the TFTP HTTP server to expand to the language selection menu o 123 2009 04 08 11358 Select Language Language File Download Mode Language File Download Server Download Now e MY PROFILE This screen allows users to configure the login username and password for the phone ge Ir By 09 02 2009 1 268 Name Old Password New Password Confirm Password Grandstream Networks Inc GXV3140 USER MANUAL Page 72 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 fandstream Innovative IP Voice amp Video e TONES This screen allows users to configure the alarm tone and the event alert tone for the GXV3140 SEU NN 09 02 2009 11 26 E P E Personalize Tones Alarm Tone Brower Event Alert Tone e WEATHER UPDATE The GXV3140 also includes a weather upd
46. e user needs to enter the following IP address Subnet Mask Default Gateway Preferred DNS Server and Alternate DNS Server This field sets the preferred DNS server for the user Grandstream Networks Inc GXV3140 USER MANUAL Page 28 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 Layer 3 Qos Layer 2 QoS 802 1Q VLAN Tag Layer 2 QoS 802 1p Priority Value Innovative IP Voice amp Video This field defines the layer 3 QoS parameter It is the value used for IP Precedence Diff Serv or MPLS The Default value is O This field contains the value used for layer 2 VLAN tagging The Default value is O This assigns the priority value of the Layer2 QoS packets The Default value is O Maintenance Time Settings NTP Server DHCP Option 42 override NIP server Time Zone Self Defined Time Zone This parameter defines the URL or IP address of the NTP Network Time Protocol server The GXV3140 phone may obtain the date and time from the server The default setting is ntp ipvideotalk com Select Yes for the user to allow DHCP Option 2 to override the NTP server if there is one on the LAN The default setting is NO This parameter controls the date time display according to the specified time zone This parameter allows the users to define their own time zone The syntax is std offset dst offset start time end time Default is set to MTZ 6MDT 5 M3 2 0 M11 1 0 MTZ 6MDT 5 This indicates a time z
47. e will communicate with the appointed STUN server to examine which type of Firewall NAT setting is employed If the type of NAT detected is Full Cone Restricted Cone or Port Restricted cone the phone will try to use public IP addresses and port in all the SIP and SDP messages If the NAT Traversal STUN is configured to be No but keep alive the phone will send an empty SDP packet without payload data to the SIP server once in 20 seconds to keep the NAT port open If an outbound proxy server is used please configure this to be NO Notifies the SIP server that the unit is behind a NAT Firewall Grandstream Networks Inc GXV3140 USER MANUAL Page 33 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 Account SIP Settings SIP Registration Unregister On Reboot Register Expiration m Wait Time Retry Registration s Local SIP Port Subscribe for MWI Session Expiration s MIN SE s UAC Specify Refresher UAS Specify Refresher Force INVITE Caller Request Timer Callee Request Timer Force Timer SIP Transport Symmetric RTP Support SIP Instance ID Validate Incoming Den Innovative IP Voice amp Video Selects whether or not the GXV3140 will send a SIP Register message to the proxy The default setting is YES If set to YES the SIP user registration messages will be cleared on reboot The default setting is YES This defines the expiration time of the registration in minutes The de
48. ession timers If No is selected the timer will be activated only if the other party supports the timer To disable the timer Caller Request timer Callee request timer and Force Timer should all be set to No Selects the SIP transport method There are three types TCP UDP and TLS Selects whether or not RTP is supported Selects whether or not SIP Instance ID is supported This configuration selects whether or not the incoming messages should be Grandstream Networks Inc GXV3140 USER MANUAL Page 34 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 Messages SIP T1 Timeout SIP T2 Interval Remove OBP from route Account Codec Settings Enable Video DTMF DTMF Payload Type Preferred Vocoder Preferred Video Coder H 264Payload type H 263 Payload type Silence Suppression Voice Frame per TX Den validated This configures the timeout period for SIP T1 The default setting is 0 5 Seconds This configures the time interval for SIP T2 The default setting is 4 seconds The SIP Extension notifies the SIP server that it is behind a NAT firewall YES Accepts all incoming video this is the default setting NO video is disabled Assigns the mechanism to send DTMF There are three supported modes in audio with DTMF as audio signals through RTP and through SIP INFO Sends DTMF using RFC2833 The default is 101 This products supports up to 5 different Vocoders including G 711 a u PCMU PCMA GSM G
49. fault value is 50 minutes the maximum value is 65535 minutes approximately 45 days and the minimum value is 5 minutes The wait time for registration retry if registration fails The default is set to 20 seconds The local SIP port for sending and receiving data The default settings for Account 1 2 3 are 5060 5062 5064 Default is set to No When selected a SUBSCRIBE for Message Waiting Indication will be sent out periodically Session Expiration is the time in seconds at which the session is considered timed out if no successful session refresh transaction occurs beforehand The default value is 180 seconds The minimum session expiration in seconds The default value is 90 seconds As a Caller select UAC to use the phone as the refresher or select UAS to use the Callee or proxy server as the refresher As a Callee select UAC to use the caller or proxy server as the refresher or select UAS to use the phone as the refresher The Session Timer can be refreshed using the INVITE or UPDATE methods Select Yes to use the INVITE method to refresh the session timer The default setting is Yes If Yes is selected the phone will use the session timer when it makes outbound calls if remote party supports session timer If Yes is selected the phone will use the session timer when it receives inbound calls with session timer request If Yes is selected the timer will be activated even if the other party does not support s
50. fter the Mute button is pressed the LCD screen will display Unmute when this button is pressed the mute feature is cancelled Grandstream Networks Inc GXV3140 USER MANUAL Page 21 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 CALL FEATURES These are the feature codes for call features To use the code select the line you wish to use by pressing the LINE button and enter these feature codes Table 7 Call Features 30 Block Caller ID for all subsequent calls ta Send Caller ID for all subsequent calls 50 Disable Call waiting for all subsequent calls t5 Enable Call Waiting for all subsequent calls 67 Block Caller ID per call Dial 67 Phone Ext Number no dial tone in between 82 send Caller ID per call Dial 82 Phone Ext Number no dial tone in between 70 Disable Call Waiting per call Dial 70 Phone Ext Number no dial tone in between T71 Enable Call Waiting per call Dial 71 Phone Ext Number no dial tone in between PEZ Unconditional Call Forward Dial 72 Phone Ext Number followed by the key Wait for a dial tone and then hang up dial tone means input is successful TS Cancel Unconditional Call Forward Dial 73 and wait for a dial tone before hanging up 90 Busy Call Forward Dial 90 Phone Ext Number followed by the key Wait for a dial tone and then hang up 91 Cancel Busy Call Forward dial 91 and wait for a dial tone before hanging up 92 Delayed C
51. ge on IM The icon will flicker between blue and yellow Text message The icon will flicker if there is a new unread text message Alarm clock Media music video Player The icon is displayed at the right hand side of the status bar Internet radio The icon is displayed at the right hand side of the status bar Web browser The icon is displayed at the right hand side of the status bar GXV3140 USER MANUAL Page 15 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 melon Innovative IP Voice amp Video External devices SD card USB flash drive USB keyboard USB mouse O O O G Figure 8 GXV3140 Keypad Soft Keys Phone Book Message Line Navigation Keys Menu OK Key Camera Loopback Transfer Hold Conference Send Speaker Standard Keypad Table 6 GXV3140 Keypad definition F1 4 function soft keys that correspond to the functions displayed on the LCD F2 F3 F4 GS Line Account selection Three independent SIP accounts may be configured and the Line button can be used to choose the line account to be used Grandstream Networks Inc GXV3140 USER MANUAL Page 16 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 E sen Innovative IP Voice amp Video Retrieve video voicemail message or other messages eal Phonebook Ba Standard telephone keypad The key can act as a send key 1 e In the input mode if an English alphabet needs to be entered press the correspondi
52. he ptime value for SDP will be 60 ms Grandstream Networks Inc GXV3140 USER MANUAL Page 35 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 G723 Rate Jitter Buffer Type Jitter Buffer Length Account Call Settings Dial Plan Prefix Dial Plan Innovative IP Voice amp Video This is because the G723 voice frame is 30 ms Similarly if the setting is 2 and the codec is G729 or G711 or G726 the ptime value for SDP in the INVITE request will be 20 ms If the voice frames per TX configuration exceeds the maximum value allowed the phone will choose the preferred codec and use the maximum value allowed The maximum values For PCM is 0 frames x10ms for G76 is 20 frames x10 ms for G723 is 32 frames x30 ms for G728 G728 is 64 frames x10ms and 64 frames x2 5 ms respectively Adjusting these values will also change the jitter buffer The phone has an algorithm for setting the jitter buffer and the jitter buffer rate is around 20 200ms For end users it is recommended to use the default setting as incorrect settings may influence the quality of audio This defines the encoding rate for G723 vocoder and can be 6 3Kb s or 5 3Kb s Please confirm with your service provider Users can select either Fixed or Adaptive based on network conditions The default is Adaptive User can select Low Medium or High based on network conditions The default is Medium Sets the prefix added to each dialed number
53. he F3 button which corresponds to the Tab option to toggle the curser Similarly users can choose Zoom under Options to zoom in and zoom out of a webpage Select Exit to exit the web browser The figure below shows the screen of the web browser while visiting a website Grandstream Networks Inc GXV3140 USER MANUAL Page 51 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 mandstream Innovative IP Voice amp Video Web Images Maps News Video Gmail more Goge sgn A CY E le n e Advanced Search Preferences Google Search I m Feeling Lucky Language Tools Bod sch re em vm Fd Fi a wen zm e zem F sl xb e es ze Eo E H ses L se MULTIMEDIA The GXV3140 provides Multimedia applications such as Internet Radio Media player Photo viewer Photo album Gstris and Online Music Press F1 to select the MENU and scroll to Multimedia as shown in the figure below d L r 09 02 2009 11 158 Phone Book Call History Messages SocalNetworks Web Browser Sy Ka Multimedia Applications Settings Personalize Select Select Multimedia by pressing the OK button or Select The multimedia features are shown in the figure below Grandstream Networks Inc GXV3140 USER MANUAL Page 52 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 Andstream Innovative IF Voice amp Video 09 02 2009 11 15 NE MediaPlayer Photo Viewer Photo Album stris e INTERNET RADIO As shown in the figure abov
54. hen multiple GXV 3140s are behind the same full cone NAT The Default setting is YES This parameter must be set to NO before Direct IP Calling will work This parameter specifies how often the GXV 3140 sends a blank UDP packet to the SIP server in order to keep the ping hole on the NAT router to open The default setting is 20 seconds The IP address or Domain name of the STUN server STUN resolution results are displayed in the STATUS page of the Web UI Only non symmetric NAT routers work with STUN Default STUN server stun ipvideotalk com The NAT IP address used in SIP SDP messages This field is blank at the default settings This should ONLY be used if your ITSP requires it This defines the SSL certificate needed to access certain websites This defines the SSL Private key This defines the SSL private key password Advanced Settings Call Features Disable Call Waiting Disable Call Waiting Tone Disable Direct IP Call The default setting is No If set to Yes the call waiting feature will be disabled The default setting is No If set to Yes the call waiting tone will be disabled The default setting is No If set to Yes Direct IP calling will be disabled Advanced Settings Ring Tone Distinctive Ring Tone Call Progress Tones This feature lets you select up to 3 Distinctive Ring Tones that will be played for a specific Caller ID The GXV will ONLY use selected ring tones for particular Caller IDs For all
55. iders GAPS can be used for either simple redirection or with certain special provisioning settings At boot up Grandstream devices by default point to the Grandstream provisioning server GAPS Based on the unique MAC address of each device GAPS will provision the devices with redirection settings so that they will be redirected to customer s TFTP or HTTP server for further provisioning Grandstream also provides the GAPSLITE software package which contains our NAT friendly TFTP server and a configuration tool to facilitate the task of generating device configuration files The GAPSLITE configuration tool is now free to end users The tool and configuration templates are available for download from http www grandstream com configurationtool html Grandstream Networks Inc GXV3140 USER MANUAL Page 39 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 LCD MENU AND FEATURES The GXV3140 has a user friendly LCD Menu and multiple features that provide the users with convenient tools applications for both work and personal entertainment In other words the GXV3140 acts as your personal assistant in many different ways The LCD MENU and Features will be explored in more detail below PHONE BOOK FEATURES Users can manage their contacts through the phone book The phone book supports features such as adding deleting modifying contacts as well as downloadable phone book from the TFTP HTTP server To access the phonebook the user can select the OK
56. ing services Google Talk MSN QQ and Yahoo This feature is accessible through MENU gt Social Networks gt IM Grandstream Networks Inc GXV3140 USER MANUAL Page 48 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 Handstream Innovative IP Voice amp Video SEHEN 09 02 2009 11 12 E o een j Phone Book Call History Messages SodalNewomks Web Browser HE E Si Multimedtra Applications Settings Personalize Select Users must have a pre existing account in order to start using the Instant Messaging feature Users may manage their accounts by going to Options gt Accounts gt Manage Accounts as shown in the figure below 09441 2 3 e 2009 04 08 11 328_ amp e Welcome You have no accounts enabled Enable your IM accounts from Options Accounts Manage Accounts Buddies A Manage Accounts Configure m Close Chat Window Minimize Exit Options Tab Backspace Users will be prompted for login information for the Instant Messaging service of their choice as seen in the figure below After the user logs in they can begin to use the instant messenger to chat to their contacts online For fast and efficient input users can connect an external keyboard to the phone through the USB port Grandstream Networks Inc GXV3140 USER MANUAL Page 49 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 fandstream Innovative IP Voice amp Vidao 02441 2 3 e 2009 0
57. ing tones according to the caller The default setting is Standard different features can be selected depending on Grandstream Networks Inc GXV3140 USER MANUAL Page 37 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 Enable Call features Call Forward Unconditional Call Forward When Busy Call Forward When No Answer Delayed Call Forward Wait Time s No Key Entry Timeout s Ring Timeout s Transfer on Conference Hangup Use as Dial Key Grandstream Networks Inc Innovative IP Voice amp Video the user needs The default is set to YES If set to NO the call features are disabled Sets the number to forward to unconditionally Sets the number to forward to when busy Sets the number to forward to when no answer The wait time before transferring the call to another extension or to voicemail the default setting is 20 seconds Defines the time out duration on no key entry Default setting is 4 seconds Defines the time out duration on no answer Default setting is 60 second Defines whether or not the call is transferred to the other party if the initiator of the conference hangs up Default setting is set to No Selects whether or not is used as Send GXV3140 USER MANUAL FIRMWARE VERSION 1 0 1 18 Page 38 of 82 Updated 09 2009 ndstream Innovative IP Voice amp Video SAVING THE CONFIGURATION CHANGES After users makes changes to the configuration press the Save button
58. istrator or an end user Status Displays the Account status Network status and System info of the phone Account 1 3 To configure each of the SIP accounts Advanced Settings To set General settings Call Features Ring Tone Video Settings and Application Settings Maintenance To set Network Settings Web Access Upgrade and Provisioning Syslog Debug Language and Device Manager STATUS PAGE DEFINTIONS Status Account Status Account Shows the status of the 3 accounts Number Shows the extension number of the SIP account SIP Server Shows the URL IP address and port of the SIP server Grandstream Networks Inc GXV3140 USER MANUAL Page 24 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 Status Status Network Status MAC Address Address Type IP Address Subnet Mask Gateway DNS Server NAT Type Status System Info Product Model Hardware Revision PN Code Number Part Software Version System Up Time E sen Innovative IP Voice amp Video Shows the status of the account The device ID in HEX format This is a very important ID for ISP troubleshooting This field shows the type of address configured DHCP Static IP or PPPoE This field shows the IP address of the GXV 3140 This field shows the subnet mask of the GXV 3140 This field shows the Gateway of the GXV 3140 This field shows the DNS Server of the GXV 3140 This field shows the type of NAT configured Defines the product model GXV31
59. l contain debug messages The default setting is NO Selects the language setting for the phone Maintenance Device Manager LCD Screen Saver Timeout m Screen Saver Interval s LCD Auto Power Off Time m This sets the lapsed idle time needed for the screen saver to appear The default setting is 5 minutes The screen saver is a picture slide show This defines the frequency to change the picture on the screen for the screen saver The default setting is 10 seconds This defines the lapsed idle time needed for the LCD to power off automatically in order to save power The default setting is 15 minutes Maintenance Device Manager Headset Grandstream Networks Inc GXV3140 USER MANUAL Page 31 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 E sen Innovative IP Voice amp Video Headset TX Gain dB Transmission gain It s a headset setting to control the voice intensity Headset RX Gain dB Receive gain It s a headset setting to control the voice intensity Maintenance Device Manager Camera Zoom mode Select the desired camera zoom mode Tele optical digital Can adjust local video zoom either in mirror mode or during the call on the fly by pressing the Left or Right Arrow Key Exposure Setting Select the desired Camera Exposure mode based on surroundings The default setting is set to Auto Color Mode Select the desired Camera Color Mode Color or Monochromatic The default setting is set to Co
60. lor White Balance Select the desired Camera White Balance to be automatic or Fixed The default setting is set to Auto Lens Correction Correct Camera Lens noise Default is set to YES It is recommended to set this parameter to YES to reduce camera lens noise and improve video quality Flicker Control Reduces flicker of image shot with a video camera caused by luminance fluctuation of an illuminating light source Users can select 50Hz 60Hz depending on the frequency of the commercial electrical power The default setting is set to Auto Maintenance Device Manager TV Port TV Output Select the desired TV Output type PAL or NTSC SIP ACCOUNT CONFIGURATION PAGE DEFINITIONS The GXV3140 has three lines that can be configured to accommodate independent SIP accounts Every SIP account has an individual configuration page Account General Settings Account Active Select YES to enable and use the Line Account Name The account name for the user that is displayed on the LCD screen SIP Server The IP address of the SIP server or the given domain name of the VoIP service provider SIP User ID User account information provided by the VoIP service provider normally similar Grandstream Networks Inc GXV3140USERMANUAL Page320f82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 Authenticate ID Authenticate password Voice Mail UserlD Name User ID is phone number Innovative IP Voice amp Video to a telephone nu
61. mber or an actual telephone number The authenticate ID for the SIP user It can differ or be the same as the SIP user ID The password that the GXV uses to authenticate with the ITSP SIP server After it is saved this will appear as blank for security reasons The maximum length is 25 characters When this is configured the user can dial to the voicemail server using the MESSAGE button This ID is normally the feature code for Voice Mail The Caller ID that will be displayed for the account If the Video phone has an assigned PSTN number this field should be set to YES Otherwise set it to NO If YES is set a user phone parameter will be attached to the From header in the SIP request to indicate the E 164 number Account Network Settings Outbound Proxy DNS Mode NAT Traversal Proxy Require IP address or Domain name of the Outbound Proxy or Media Gateway or Session Border Controller Used by the GXV3140 for firewall or NAT penetration in different network environments If a symmetric NAT is detected STUN will not work and ONLY an Outbound Proxy will work The default is set to A Record If the user wishes to locate the server by DNS SRV the user may select SRV or NATPTR SRV This setting decides whether the NAT traversal mechanism is activated If it is set to Yes and STUN server is configured the GXV3140 will route according the STUN server In this mode the STUN client embedded in the phon
62. mware File Postfix Config File Prefix Config File Postfix DHCP Option 66 override Server Automatic Upgrade Hour of the day 0 23 The default value is NO If set to YES the keypad will be disabled from making any updates This field allows the user to choose the firmware upgrade method TFTP HTTP or HTTPS Defines the server path for the firmware server It can be different from the Configuration server which is used for provisioning This is the server path for provisioning it can be different from the firmware server This field enables your ITSP to lock firmware updates If configured only the firmware with the matching encrypted prefix will be downloaded and flashed into the phone This field enables your ITSP to lock firmware updates If configured only the firmware with the matching encrypted postfix will be downloaded and flashed into the phone This field enables your ITSP to lock configuration updates If configured only the configuration file with the matching encrypted prefix will be downloaded and flashed into the phone This field enables your ITSP to lock configuration updates If configured only the configuration file with the matching encrypted postfix will be downloaded and flashed into the phone The Default setting is YES If DHCP option 66 is enabled on the LAN side the TFTP server can be redirected Please be very careful when configuring this as the redirection could break the phone if this
63. ng numerical key multiple times ZABC For example if the user wishes to enter B press 2 three times if the user wishes to enter Y press 9 four times 3DEF Aen Bum mno Teans Bruv Owxvz _ 0 Camera Loopback button This button Enables or Disables the camera display on the local LCD Call Transfer Allows the user to transfer a call to another extension or number En EN P oe Grandstream Networks Inc GXV3140 USER MANUAL Page 17 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 ndstream Innovative IP Voice amp Video il Places the call on hold Conference button connects the caller callee to the conference Sends a new number or redials the last number dialed Turns the Speaker ON or OFF Ni Navigation Buttons These arrows keys serve as up down left right button when used in the GXV3140 s menus The middle button is used as the submit select button e d When the phone is idle the up and down arrow can be used to increase decrease the volume Y MULTIPLE SIP ACCOUNTS AND LINES The GXV3140 supports up to 3 independent SIP accounts Each account may have separate SIP servers usernames and NAT configurations Press the LINE button to view the status of the 3 lines and press the corresponding FUNCTION button to select the account to use for dialing out When the phone is off hook press the LINE button to switch between different SIP accounts For example lets say that you configure 3 SIP accounts Account1
64. nt of transferred data significantly therefore consuming more bandwidth Lack of bandwidth will impair the video due to packet loss The Default value is 128 kbps The video bit rate is adjustable based on network conditions Increasing the video bit rate may improve video quality if the bandwidth permits Otherwise the video quality will be impaired due to packet loss The Default value is 1400 range from 100 to 1400 It is recommended to use 600 800 if you have an Outbound Proxy or Media Gateway Frame or TMN8 The Default setting is Frame TMNG is good for bandwidths larger than 384kbps Skips bad video frames as they are received The Default setting is NO Advanced Settings Application Settings Weather Update This allows the user to set their preferred location for the weather forecast City Zip Code Enter the zip code of the city the user wishes to receive weather updates Refresh Interval m Set the interval for weather updates Degree Units Lets you specify the temperature to be measured in Fahrenheit or Grandstream Networks Inc GXV3140 USER MANUAL Page 27 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 RSS News Photo Album Last FM Browser Settings Innovative IP Voice amp Video Celsius Note For cities outside of the United States please locate the corresponding international city code on Yahoo Weather http weather yahoo com Search for the city where you are located and us
65. o Make sure the phone is turned on and shows its IP address on the LCD display Open a Web browser on your computer Enter the phone s IP address in the address bar of the browser Enter the administrator s login and password to access the Web Configuration Menu The computer has to be connected to the same sub network as the phone This can easily be done by connecting the computer to the same hub or switch as the phone is connected to In absence of a hub switch or free ports on the hub switch please connect the computer directly to the phone using the PC port on the phone If the phone is properly connected to a working Internet connection the phone will display its IP address This address has the format xxx xxx xxx xxx where xxx stands for a number from 0 255 You will need this number to access the Web Configuration Menu E g if the phone shows 192 168 0 60 please enter http 192 168 0 60 in the address bar of your browser The default login name for the administrator is admin the default administrator password is set to admin The default login name for end users is user while the default user password is set to 123 NOTE When changing any settings always SUBMIT them by pressing the SAVE button on the bottom of the page You must reboot the phone for the changes to take effect ITIONS This section describes the options in the Web configuration user interface As mentioned you can log in as an admi o n
66. one gt lt phonenumber gt 8765432 lt phonenumber gt lt accountindex gt 0 lt accountindex gt lt Phone gt lt Group gt 0 lt Group gt PhotoUrl PhotoUrl JContaoct Grandstream Networks Inc GXV3140 USER MANUAL FIRMWARE VERSION 1 0 1 18 Handstream Innovative IP Voice amp Video T lt xsd element name accountindex type Account Index i gt Page 44 of 82 Updated 09 2009 ndstream Innovative IP Voice amp Video CoOnLacl lt FirstName gt Lily lt FirstName gt lt LastName gt Lee lt LastName gt lt Phone gt lt phonenumber gt 8100000 lt phonenumber gt lt accountindex gt 0 lt accountindex gt lt Phone gt lt Phone gt lt phonenumber gt 123 lt phonenumber gt lt accountindex gt 1 lt accountindex gt lt Phone gt lt Group gt 0 lt Group gt X PhotoUrl PhotoUrl Contact gt KEE EE lt FirstName gt Alan lt FirstName gt lt LastName gt Smith lt LastName gt lt Phone gt lt phonenumber gt 8100001 lt phonenumber gt lt accountindex gt 0 lt accountindex gt lt Phone gt lt Group gt 0 lt Group gt PhotoUrl PhotoUrl lt Contact gt lt AddressBook gt Note 1 If the user is downloading from a local server please ensure that the TFTP HTTP settings are correct Grandstream Networks Inc GXV3140 USER MANUAL Page 45 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 Handstream Innovative IP Voice amp Video CALL HISTORY
67. one with 6 hours offset with 1 hour ahead which is U S central time If it is positive if the local time zone is west of the Prime Meridian A K A International or Greenwich Meridian and negative if it is east M3 2 0 M11 1 0 The 1st number indicates Month 1 2 3 12 for Jan Feb Dec The 2nd number indicates the nth iteration of the weekday 1st Sunday 3rd Tuesday The 3rd number indicates weekday 0 1 2 6 for Sun Mon Tues Sat Therefore this example is the DST which starts from the second Sunday of March to the 1st Sunday of November Maintenance Web Access Access Method This defines the access method for web access HTTP or secure HTTPS protocol Port This defines the port for web access By default HTTP uses port 80 and HTTPS Grandstream Networks Inc GXV3140 USER MANUAL Page 29 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 Admin Password User Password Innovative IP Voice amp Video uses port 443 This field is for customizable web ports This defines the administrator password for web interface access Only the administrator can configure the Advanced Settings and Account x pages The password is case sensitive and the maximum password length is 25 characters This defines the user password for web interface access Maintenance Upgrade and Provisioning Lock Keypad for Update Upgrade Via Firmware Server Path Config Server Path Firmware File Prefix Fir
68. re Call Forwarding methods Forward unconditionally Forward when busy Forward on no answer and other features such as Auto Answer Call Waiting and DND Users can configure the three accounts to different call forwarding schemes Press F1 to Select Call Features and the following screen will be displayed 09 02 2009 1 248 C Call Forwardmg Uther Features Acct 1 All To Busy To No Answer To Timeout 5 Acct 2 All Ta _ Busy To No Answer To Timeout 5 Acct 3 DACH BEAD No Answer To Timeout 5 Other features include configuration for Auto Answer Do Not Disturb Call Waiting Call Waiting Tone and Direct IP Call as shown in the figure below Grandstream Networks Inc GXV3140 USER MANUAL Page 69 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 SEEN NN Settings Call Features Acct 1 Auto Answer B Enable B Enable B Enable B Enable 5 Enable amp Disable Acct 2 Auto Answer Disable Acct 3 Auto Answer Disable Do Not Disturb Call Waiting S Disable S Disable S Disable Disable Call Waiting Tone Enable Direct IP Call Enable Backspace 123 Save fandstream Innovative IP Voice amp Video 09 02 2009 11 248 B Paging ntercom B Paging ntercom B Paging ntercom Exit After the settings are configured select Save to save and activate the settings PERSONALIZE Users may personali
69. side and may take longer when upgrading through the Internet limited by the network bandwidth Grandstream recommends downloading and upgrading the software in a controlled LAN environment NO LOCAL TFTP SERVERS For users without a local TFTP server Grandstream offers a NAT friendly TFTP server This enables users to download the latest software upgrades for their phone via this server Please refer to the webpage http www grandstream com firmware htm Each product has its own TFTP server address Alternatively users can download a free TFTP or HTTP server and conduct a local firmware upgrade A free windows version TFTP server is available for download from http support solarwinds net updates New customerFree cfm or http tftpd32 jounin net Grandstream Networks Inc GXV3140 USER MANUAL Page 76 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 ndstream Innovative IP Voice amp Video Instructions for downloading and using a free TFTP Server 1 Unzip the firmware files and put all of them in the root directory of the TFTP server 2 Connect the PC running the TFTP server and the GXV3140 device to the same LAN segment 3 Launch the TFTP server and go to the File menu gt Configure gt Security to change the TFTP server s default setting from Receive Only to Transmit Only for the firmware upgrade 4 Start the TFTP server and configure the TFTP server in the phone s web configuration interface 5 Configure the Firm
70. ssages as shown in the figure below d L WEEN 09 02 2009 11 098 Phone Book Call History Messages 9 Social Networks Web Browser x a Multimedta Applications Settings Personalize Info Select Back Press F1 to Select Messages The screen should look similar to the one below d L WEEN 05 07 2009 20 018 Messages Options As shown in the figure above users can create view and manage their messages When the user presses F3 to select Options the user can dial the number of the sender save the number of the sender or delete Grandstream Networks Inc GXV3140 USER MANUAL Page 47 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 fandstream Innovative IP Voice amp Vidao the message s When the user receives a message the following notification will show up on the LCD screen SE UU z3 j m 2009 03 18 14 33 8 E a LI ie Ge g e a H gb 4 You have 1 new message press OK to view OK Cancel Press F3 to Select OK This will open the message for the user to view 05 07 2009 20 01 E 8100147 05 07 2009 20 00 Account 1 Message Velcome Enjoy using the GXV3140 IP nultimedia phone Reply Iransmit Delete Back As shown in the figure above the users can choose to Reply Forward or Delete the message SOCIAL NETWORKS The GXV3140 provides support for the Social Network services and includes the following Instant Messag
71. st first set up their account by accessing Options gt Settings where the username and password for LastFM will be prompted The user can then select the musical style that they prefer from the list of available musical styles Grandstream Networks Inc GXV3140 USER MANUAL Page 59 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 mandstream Innovative IP Voice amp Video gw123ea 2009 04 08 11 308 ame Last Fr Classical Electronic Indie Rock Latin Punk Reggae PET Press F1 to adjust the volume see the figure above and press F3 for Options In Options there are several settings the Play Stop option will control the music the Next option will skip the current song and play the next one the Output option allows you to choose the output channel Headset Speaker Stereo Mute and Minimize APPLICATIONS The GXV3140 provides a collection of useful applications for users and can be accessed via MENU These include the following features Calendar Alarm Clock Calculator Direct IP Call File manager Stock update and Currencies These features will be introduced in more detail below CALENDAR This feature includes adding an event to the calendar and can be accessed by pressing the F1 button corresponding to the Add an event option on the LCD as shown in the figure below Grandstream Networks Inc GXV3140 USER MANUAL Page 60 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 Inncvatlva IP Voice
72. tream Networks Inc GXV3140 USER MANUAL Page 19 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 ndstream Without lifting the handset off the hook simply dial the number and press F3 to SEND This phone will dial the number and the audio will be output via speakerphone The phone will use the primary account to dial out To user other accounts press the LINE key to select the account and then dial the number DURING CALLS ANSWERING CALLS 1 Single Incoming call When the phone rings you can use the headset handset or speaker to answer the call The user may also press the SPEAKER button or the corresponding FUNCTION button for Accept on the LCD screen 2 Multiple Incoming Calls The user will hear a call waiting tone and the LCD displays the number of the caller At this moment press the corresponding FUNCTION button for Accept to establish a connection with the new caller This will put the previous call on hold and users may press LINE button to see the status of each line and to switch between the lines 3 Paging Intercom After the phone makes a beep sound the call is automatically established through the speaker Support from PBX IP PBX required CALL HOLD WAITING 1 Call Hold Press the HOLD button OU to place the call on hold 2 Call Recover Press the HOLD button again or press the Resume FUNCTION button to return to the call 3 Multiple Calls Put the current call on hold press the LINE b
73. tsNew Profile Mal Photos Calendar MSN Share Ae sa A Syin DAEMON y v gt DAEMON Toots ite AstroBurn EB Products C News 29 29 D Weather GEPEESOTENEMEED A Pickup a Translate gt EN o r o Sean few Weg x Sh gt G e phages G Took All Fights Reserved Grandstream Networks inc 2009 Grandstream Networks Inc GXV3140 USER MANUAL Page 80 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 randstream Innovative IP Voice amp Video Step 2 At the bottom of the page click on the Reset button for Factory reset A dialog box will pop up as shown in figure below Windows Internet Explorer a Factory reset will erase all your settings and will reboot the device are E you sure to continue Click on OK to restore the phone to factory settings Grandstream Networks Inc GXV3140 USER MANUAL Page 81 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 ndstream Innovative IP Voice amp Video EXPERIENCING THE GXV3140 MULTIMEDIA PHONE When the user boots the phone for the first time Account 1 will be registered to the IP Video Talk server with a provisioned extension of 810xxxx If the user has purchased two or more GXV3140 IP Multimedia phone the phones are able to establish video calls between each other and the user can immediately experience the plug and play nature of the GXV3140 If the user has only one multimedia phone the user can choose to experience the multime
74. utton to select another line or accept another call When the line is busy the user hears a call waiting tone notifying the user that a call is waiting CALL TRANSFER 1 Blind Transfer Press the CALL TRANSFER button to place the other party on hold The phone will display the following message Dial Number Blind OR Select Line Attended Dial the extension number and press F3 for SEND This will transfer the call to the other party immediately 2 Attended Transfer Press the LINE button to select an idle line to use for attended transfer this will place the other party on hold immediately Dial the number that you wish to transfer to and after confirmation from the party press the CALL TRANSFER button The phone will display the following message Dial Number Blind OR Select Line Attended Press the LINE button and select the line on hold Grandstream Networks Inc GXV3140 USER MANUAL Page 20 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 ndstream NOTE To transfer calls across SIP domains SIP service providers must support transfer across SIP domains Blind transfer will usually use the primary SIP profile e f the user enters the wrong number and wishes to cancel the transfer just press the CALL TRANSFER button again to cancel the transfer or press the HOLD key to hold the line and retry again 3 WAY CONFERENCE The GXV 3140 supports 3 way conferencing 1 Initiate a Conference Call Plac
75. ware Server Path to the IP address of the PC 6 Update the changes and reboot the GXV3140 End users can also choose to download a free HTTP server from http httpd apache org or use Microsoft IIS web server Note When the GXV3140 boots up it will send a TFTP or HTTP request to download the configuration file CfgXXXXXXXXXXXX XXXXXXXXXXXX is the MAC address of the phone If itis a normal TFTP or HTTP upgrade the following messages TFTP Error from IP ADRESS requesting cfgO00b82023dd04 File does not exist Configuration File Download can be ignored in the TFTP HTTP server log CONFIGURATION FILE DOWNLOAD Grandstream SIP Devices can be configured via the Web Interface as well as via a Configuration File through TFTP or HTTP HTTPS The Config Server Path is the TFTP or HTTP HTTPS server path for the configuration file It needs to be set to a valid URL either in FQDN or IP address format The Config Server Path can be the same or different from the Firmware Server Path A configuration parameter is associated with each particular field in the web configuration page A parameter consists of a Capital letter P and 2 to 3 Could be extended to 4 in the future digit numeric numbers i e P2 is associated with the Admin Password in the ADVANCED SETTINGS page For a detailed parameter list please refer to the corresponding firmware release configuration template When a Grandstream Devices boots up or reboots it will
76. wn in the figure above the users can use the Add Stock option by pressing F1 This adds a new stock to the list after you enter the stock symbol Users can refresh the contents by pressing F2 for Refresh and press F3 for Options to delete or delete all stocks Also in Options gt Settings users can define the refresh interval update interval color option and enable disable images e CURRENCIES Users can use this feature to perform currency conversions Users must enter the currency to convert from as well as the currency to convert to Pressing F3 selects OK and starts the conversion process as shown in the figure below DIAM e 09 02 2009 12 47 E dh From Currency To Currency Cur Num Conversion Result SETTINGS The System Settings allow users to configure settings for Accounts Network Time Display Maintenance and the Camera To access the system settings press F1 to open the MENU and select Settings e ACCOUNTS SETTINGS This menu lets users configure the three SIP accounts the same configurations may be completed by accessing the web configuration interface The LCD account setting page is shown in the figure below Grandstream Networks Inc GXV3140 USER MANUAL Page 64 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 fandstream Innovative IP Voice amp Vidao PERFETT Account Account Accounts Account Name SIP Server Outbound Proxy SIP User ID SIP Auth ID
77. wser Multrmedia Applications Settings Personalize Users can choose F1 or F2 to select the Previous or the Next picture Press F3 for Options Users can also Zoom Rotate Clockwise Counter Clockwise Flip Vertical Flip Horizontal Flip the picture as well as display the pictures in a slideshow Grandstream Networks Inc GXV3140 USER MANUAL Page 56 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 d rdean Innovative IP Voice amp Video e PHOTO ALBUM Users can upload view or search for photos from online photo albums The photo album can be accessed by selecting MENU gt Multimedia gt Photo Album as shown in the figure below 09 02 2009 11 18 E IntenetRadio MediaPlayer Photo Viewer Phot Select Back Press F1 to Select Photo Album After the Photo Album is loaded the following screen will appear the user can choose which online photo album to use and press Start to begin activating it ELETFTITMM 09 02 2009 11 188 Users must have an existing account with the online photo album or must register for an account with the photo album service providers i e Photobucket Flickr Phanfare Please press Start to start configuring the accounts for the Photo Album and follow the instructions to setup the account For example when Flickr is selected the user will need to Add an Account before the user can Grandstream Networks Inc GXV3140 USER MANU
78. your phone for replacement repair or refund If you purchased the product directly from Grandstream contact your Grandstream Sales and Service Representative for a RMA Return Materials Authorization number before you return the product Grandstream reserves the right to remedy warranty policy without prior notification Warning Please do not use a different power adapter as this may damage your phone This type of damage is not covered by the warranty Grandstream Networks Inc GXV3140 USER MANUAL Page 6 of 82 FIRMWARE VERSION 1 0 1 18 Updated 09 2009 fandstream Innovative IP Voice amp Video CONNECTING THE GXV3140 IP MULTIMEDIA PHONE Figure 1 Connecting GXV3140 Table 1 GXV3140 Connectors 1 SD Card Slot 2 USB Port Headset Jack RCA Video Audio Jacks RJ11 Jack PC Ethernet Port Network Ethernet Port 8 Power Jack WALL MOUNT SD Card Slot USB devices may be connected via the USB port For example you can connect a USB flash drive to save captured pictures or use a USB keyboard or mouse for the built in web browser 3 5mm headset connector port Voice video output port which can be connected to external peripherals e g TV Phone handset connector port 10 100Mbps RJ 45 port connecting to PC 10 100Mbps RJ 45 port connecting to Ethernet 12V DC Power connector port The GXV3140 can be mounted on the wall there are two slots on the back of the phone for wall mounting Figure 2 Wall Mount for GX
79. ze the phone by selecting their preferred screen layout soft key function screen display and language settings To access Personalize press F1 for MENU toggle to Personalize and press the OK button to select it e SCREEN LAYOUT Users can choose between Small Layout Big Layout or Custom Layout by uploading an XML file by toggling between the Left and Right buttons E Personalize Screen Layout Am Custom Layout information v Small Layout Desktopl Layout Lett Window Right Window Desktop Layout Lett Window Right Window RSS nens v Desktop3 Layout Left Window Backspace Calendar 123 Right Window Save Grandstream Networks Inc GXV3140 USER MANUAL FIRMWARE VERSION 1 0 1 18 09 02 2009 11 248 Analog Clo sed v Weather Page 70 of 82 Updated 09 2009 Andstream Innovative IF Voice amp Video e SOFTKEY Users can define the soft function key functions of the Main Screen and Call Screen There are several soft key functions that the user can select for the 4 function keys 09 02 2009 11 25 NN Fi Note If the user selects the Snapshot option for one of the softkey functions for the Call Screen they can capture a snapshot of the remote party during the call This picture will be saved in the screenshot folder and can be used as a picture icon for the contact in the Phone Book e SCREEN SAVER Users can personaliz

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