Home

AlphaEntry™ 4.0 - Alpha Communications

1. MIROOT AlphaEntry MailRoom is an optional add on module pE r pe 10 05A Farmingdale NY 11735 Va EE ra try d d KC designed to seamlessly integrate with your AlphaEntry PM Showers L 47 F H 50 F AlphaEntey Nalftoem v1 0 systems which provides display monitors in your G05 G06 G06 mailrooms or other locations to alert residents that they y p OD u have packages awaiting pickup SH ow Gin AlphaEntry MailRoom is fully customizable to suit the A gt EX p unique requirements and security concerns of your facility G15 lade Tas Using a Standard Keyboard on an AlphaEntry Station In a concierge or staff operated station it may be easier to use a conventional keyboard and mouse at that PC The PC keyboard will perform the same search filter functions as the onscreen directory keyboard The ESC key functions as the Reset button in the main directory screens and will reset the search parameters A subsequent press will return you to the previous screen If no search string has been entered it will return you to the previous screen on the first press The Switch Console as well as the on screen tabs can be easily operated by clicking them with the mouse For user convenience if this station is equipped with a touch screen AlphaEntry is designed to recognize both input methods simultaneously If this station will have a standard keyboard attached you may wish to hide the o
2. P 27 101 package icon indicating that the resident has a package in the Ananiev George sta system that needs to be picked up Andrews Serge amp Marina Anikul Galina amp Zinovy This icon can be configured to display or not depending on your ee NN facility s needs This is done through the Editor Options tab for Bahadur Nikhil Bakhrakh Elvira 3 each entry station With optional AlphaEntry MailRoom Bakhtadze Irma s l software detailed package information can be displayed along Bank Matthew Building 1 Barsion Sylvia with local weather time and building announcements on additional monitors in your mail room or common areas Eee OT Select the residents name from the AlphaEntry call screen To call this Suite touch the CALL button below Name Andrews Serge amp Marina Suite B18 CALL On the right side of the resident s call box you will see a package icon If the resident has packages in the system to be picked up the icon will display in color as shown to the left with the number of packages shown below If there are currently no packages waiting for pickup the package icon will be gray but still clickable to add packages gt To Display Packages in the System for the Resident When the package icon is clicked on a listing of current To call this Suite touch the CALL button below packages for this resident is displayed as shown to the left Name Andrews
3. Enter Location Name or Address Use this field to enter the name or address of the building if one location or complex This will be displayed on the welcome screen and the top of the main user screen s i e 161 Street amp River Avenue or Miami Luxury Towers 23 gt Main Tab 1 Entries gt E Clear Out Demo Directory Change Database Database Enter Location Name or Address 101 Broadway New York On Screen Keyboard Entries MailRooms MailRoom Weather amp Messages Email Settings Pager Transmitter STR Translator VolP SIP amp Zones Setup Communication Relays Welcome Fhone Codes Options Tenant Access Switch Console Camera STR VoIP Entry or Building Name Building 1 Select items to display in directory Jh Suite Language buttons shown French Floor I Entry Building Name Russian KEES On Screen Keyboard Type Qwerty h Default language English v Idle Seconds before dearing Call Box 10 Jh Play Voice Prompts Buttons to display for this Entry Je Button 1 Jh Indude all NEW Residents in this entry by default M Button 2 All Entries will be sharing one phone line Each entry master may have different settings depending on your application so the editor is designed to allow separate configurations for each location To set up your first entry master location e Click the Add New Entry button e Enter an appropriate descriptive and unique nam
4. Select the Entry you wish to edit Click on the Communication tab Click on the Dialing button Enter 9 in the Dial prefix before any numbers textbox eg a Enter Location Name or Address fior Broadway Mew York Entries MailRooms MallRoom Weather amp Messages Emal Settings Pager Transmitter STR Translator VoIP SIP amp Zones Will this Entry be using a Modem to dial out Yes lo Specify the Modem to dial out or enter the Comm Port number 1 Select the type of device you will be using to Talk Listen when dialing out Phone connected directly to Modem Enter the Serial Cod lg ES vom board F Enable QuiklD BOTH a No P try What is the phone Do not dial a T before ten digt numbers ie Forwarding option maset E local area code only F Call F A li Le d E This Entry can rei Local Area Code 631 AddaNew Remove Entry SelectedEntry q Always dial Local Area Code before seven digt numbers Ie All Entries will be sharing one phone line Dial prefs before am numbers Setup Communication Relays Welcome Phone Codes Options Tenant Access Switch Console Camera em var 94 Appendix F Windows Firewall Exceptions All versions of Microsoft Windows since XP Service Pack 2 have a software firewall built into the operating system Also ma
5. In a half duplex system the louder side of the conversation transmits and the quieter side receives If the concierge lobby area has a high ambient noise level the volume on the concierge phone may always be higher not allowing the apartment station to talk down without shouting To lower the sensitivity volume level of the concierge microphone pick up the concierge handset and hold the Function Button The bottom one that lights up down for about 3 seconds and it will beep 1 2 or 3 times The default equal balance is 2 Setting it for three beeps is the setting that will work best in a noisy concierge environment Setting it for one beep is the setting that will work best if the apartment noise levels are high It will cycle through 1 2 3 and then back to 1 again For each level change you must hang up the receiver to move to the next selection otherwise it will switch to the ring volume control function QwikID screen for QwikBUS Call Down QwikID Recent calls received lg PEARLMAN VWALTER ng When a call down is placed to a concierge unit from a QwikBus device the QwikID Box will pop up with an intercom icon as shown on the left The return call back procedure is the same as the standard telephone type in that you can click the icon and then lift your handset to return the call Once the call has been returned and the resident has Click the Green Call button to return a call Click the Red X button to remove a call from thi
6. AlphaEntry pre U S PATENT 7 783 018 101 Broadway New York Concierge 1 Andrews Serge amp Marina Anikul Galina amp Zinovy Augustine RD CDN Mary Beth Bahadur Nikhil Bakhrakh EN Bakhtadze Irma Bank Matthe Barsion Sylvia Bartloi Lisa Batyuk Tatyana Bazilevsky Anatoly amp Natalya Bazilevsky Hal T eg AlphaEntry 4 0 Installation amp Configuration Manual Plus QwikBUS Integration amp MailRoom Software http www AlphaEntry com D m Alpha Communications and Alpha Media Inc http www AlphaCommunications com http www AlphaMedia com D d Farmingdale NY 11735 1202 GBR Phone 631 777 5500 Fax 631 777 5599 LL CopyrightO 2005 2014 Alpha Communications All Rights Reserved 42 Central Drive AWD150 05 2014 License Agreement ALPHA MEDIA INC ALPHAENTRY ALL VERSIONS AND SOFTWARE RELATED COMPONENTS END USER LICENSE AGREEMENT FOR ALPHA MEDIA INC SOFTWARE IMPORTANT READ CAREFULLY This Alpha Media Inc End User License Agreement EULA is a legal agreement between you either an individual or a single entity and Alpha Media Inc Corporation for the Alpha Media Inc software product s identified above which may include associated software components media printed materials and online or electronic documentation SOFTWARE PRODUCT By installing copying or otherwise using the SOFTWARE PRODUCT you agree to be bound by the terms o
7. Centimeters Note The enabling of this option requires the Weather Code 11735 Unit Measurement PC s running the MailRoom software to have a Standard v full time Internet connection e MailRoom Messages To add messages to the MailRoom display MailRoom Messages New Message Delete Selected New Message Don t forget to throw trash in its proper place Tenant Picnic Saturday June 19 2 00 pm rain or shine Please park in your assigned spot orl monitor click on the button LL Add the message line to the message text box Message Text Optionally add any date range by clicking the i appropriate box specifying when you want the P display to show You can specify Date range specific P 1 21 2010 days of the week or specific times of the day in D P P combination E f11 50rm ES EE Select an optional image if needed and specify the mailroom s you wish this message displayed in Fr Le valkoom When you have finished entering the information you can exit the screen or click new message to add the next message To Edit the message highlight it from the list of MailRoom Messages and make the necessary changes below When you have finished changing the information you can exit the screen or click new message to add the next message Delete Selected To Delete a message highlight he message and press the button Click OK on the confirmation box Ge D Chapter
8. ET terminals are used to connect an outside apartment door bell button to make a distinct nng to the VFS51000 indicating a visitor at the door 87 Typical Apartment Wiring For Devices through ECD2 In this example the S1 has been globally set for latching contacts and the S2 has been globally set for EI A me Geer ECD momentary contacts E E geng maai Devices can be l LATCHING TYPE 0 Pull Cords SF117 2A Push Buttons Emergency ar he Motion Sensors Pull Switches genet Aer Light Sensors on Wireless Pendant Receivers E Door or Window Contacts omr e CG Smoke Detectors Gef Se Limit Switches z MOMENTARY TYPE Isolation Relays SF113 All devices must be dry contact Push Button Switch BUS RISER devices Voltage producing signals can be used with a suitable isolation The QwikBUS system used with smoke and or heat detectors in not an approved fire alarm system It is only intended as a secondary notification device This diagram illustrates using a Double Pole Single Throw Emergency Switch SF119 2A to close the S1 contact on one side to send the emergency call and also closes the connection between a dome light rik pmm LI381 and its 24 volt DC power E source to turn on the light SF119 2A DPST LATCHING SWITCH BUS RISER DC power for auxiliary devices such as dome lights is recommended to minimize the risk of electrical magnetic interference with the QwikBUS
9. system BS LI382 Dome Lamp will light White Bulb SF119 2A _ DPST LATCHING SWITCH SF119 2A DPST LATCHING SWITCH BUS RISER This is an illustration of wiring a two bulb Dome Light LI382 to differentiate between an S1 device being actuated lighting the white bulb in this example and an S2 device being actuated lighting the red bulb One side of the double pole switch closes the connection between the Sior S2 input and the other side completes the circuit to the respective bulb Other wiring methods can allow you to operate multi color dome lights denoting specific devices or locations regardless of them triggering the S1 or the S2 alarm Please note that when using a device to illuminate a dome light the devices must be latching A momentary device will only illuminate the light for the time of the switch closure unless additional electronics are included to latch the momentary closure 89 Chapter 8 Appendices Appendix A Creating Your Own Custom Graphics AlphaEntry allows you to add your own graphics as a background for your Welcome Screen Whether you want pictures of your building a neighborhood map a text message announcing an event rental information telephone numbers advertising or other ideas you may have this can be done quite easily following these guidelines A picture size of 1024 by 768 pixels or 800 by 600 pixels will fill the screen nicely and is the best size for the
10. Client software or the AlphaEntry iPhone App the residents can even watch live video from the building entry to verify a visitor before allowing them access to the building AlphaEntry software can be used as a standard dialer telephone entry system No Phone Bill type telephone entry system and interface to virtually any new or existing intercom system ALL AT THE SAME TIME giving you the best of all worlds and ultimate connectivity System Requirements The following system requirements must be met to run the AlphaEntry application correctly e A Windows compatible PC with mouse hard drive CD or DVD player e Pentium 4 Processor or Higher e Operating system must be Windows XP Vista or Windows 7 e Color monitor or color touch screen monitor standard or widescreen format e 1GB of Ram minimum e One Available USB port for USB Dongle e USB Dongle provided with AlphaEntry software Requirements for optional features e One additional USB port if Touch screen is being used e One available serial port or additional USB port with serial adapter if relay boards will be used e Caller ID capable Modem Dedicated Phone Line and Concierge Handset Lobby Handset or Lobby Open Voice Module are required to call to Suites e Camera for Optional Event Log still pictures e USB Grabber video converter if using a coax type camera e Additional equipment may be required for special customized applications Pl
11. In any case Alpha Media Inc s entire liability under any provision of this EULA shall be limited to the replacement of any registered software that has been determined by Alpha Media Inc to be defective Because some states and jurisdictions do not allow the exclusion or limitation of liability the above limitation may not apply to you 9 MISCELLANEOUS This EULA is governed by the laws of the State of New York U S A Should you have any questions concerning this EULA or if you desire to contact Alpha Media Inc for any reason please contact the Alpha Media Inc subsidiary serving your country or write Alpha Media Inc 42 Central Drive Farmingdale NY 11735 1202 You may contact us by phone at 631 777 5500 or fax at 631 777 5599 or by email at info alphamedia net Table of Contents Chapter 1 TRE NE 7 KN ag 00 We TC NAE E E EE EEE AE T 7 KN SEU UD EC 8 KN Installing the AlphaEntry EENEG 9 Whati a Dongle ee 10 gt SN EE 10 A NNN 10 Chapter 2 AlphaEntry User Operaatio EE 11 KN The Visitor Touchscreen Interface rrrnnrrnnnnnnnrrnnnrnnnnnnnrrrnnnvnnnnnnnnnssnnnnnnnnnnenssnnnnnnnnsnssnnnnnnnnnessssnnnsnrnnnnnensssnee 11 KN The Doorman y Concierge ee 12 gt Emergency Off Premises Staff Other Tobes 12 Te 13 TONN 13 VPN 13 ei de Mfr 14 gt Ne 15 gt Package FFO ME dn 15 gt Tracking Packages from Your AlphaEntry Stotion 16 gt To Access Package Tracking through AlphaEntry smmrrrrrrrnn
12. This AlphaEntry installation will be using push button panel s Because the entry master you are currently configuring is indicated as the one to be attached to the TL333 Translator which will read these panels and send the information to AlphaEntry this check box is visible and related to this particular entry master even though this is a global decision for the entire system Disable checking of STR Devices This option is normally only enabled during initial installation to prevent the system from reporting STR Devices that have not yet been installed Door Monitor Enabled Disable Seconds If you are using Door Monitoring see pg 72 with STR Devices enter the number of seconds you would like to give residents before the alert is triggered on a monitored door Optional 1 and S2 Apartment Inputs Apartment Emergency Pull Cord An optional model ECD2 see pg 88 dual input connector attached to an FSE1500 series apartment freeride station will allow easy connection to emergency Cell 516 555 1234 Work 631 555 9876 T devices smoke detectors wireless pendant receivers motion sensors or other dry contact signaling inputs These connections are the heart of the AlphaEntry emergency call system providing your facility with voice communications to a master station for regular resident staff communication and emergency response capabilities as well as many invaluable features designed for assisted living but v
13. 6 Additional Items AlphaEntry Door Monitoring AlphaEntry v4 includes the option to setup Door Monitoring with AlphaEntry QwikBUS FSE1500 or VFSE1500 units When the system is QwikBUS equipped and this feature is enabled all residents have the option to arm disarm door monitoring for added security in their building Note If an apartment elects to use the Door Monitor function the package notification light will not flash on the apartment station since its new function will be as a door monitor active indicator However all other package notification methods will still be available When the door monitoring is enabled in an apartment the resident on entering will have an editor configurable time default is 45 seconds to enter in their personal code to disarm the monitor If the proper code is not entered within this time the concierge s will be notified by a popup emergency call with audio alert identifying the apartment and tenant information The concierge can then place a call to the apartment to determine if there is a problem You may wish to enter a prearranged password in the tenant s emergency notes which will show when the alert pops up to verify the tenant s identity when calling up to the apartment gt Door Monitor Setup in Editor Open the AlphaEntry Editor Click on the STR Translator tab Click on the Setup S1 S2 and Button Inputs button Select the S1 or S2 Input tab that you will
14. DEET 84 gt STANDARD DIALER CONFIGURATION w NPS 84 gt NPB CONFIGURATION Unlimited Outside Diolmg 85 gt NPB CONFIGURATION Regulated Outside Dialing 000000000nnnnennneneeeseeseessssssnrrrrrrrrreeessssrrrrrrerrreeesesssssree 85 gt Concierge Stations Open Voice Configurgtions 85 KN Basic AlphaEntry QwikBUS Wiring Diagramm 86 KN AlphaEntry QwikBUS VIDEO Wiring Diagramm 88 KN Typical Apartment Wiring For Devices through FCD 88 Chapter 8 ut WEE 90 KN Appendix A Creating Your Own Custom Graphics rrrnrnnnnrrnnnnnnnrrnnnnnnnnernnrnnnnrrnnrnnnnsrnnnnnssrnnnnnnnssrnnnnnnessnnnnne 90 KN Appendix B The Event Log Viewer 91 KN Appendix C Speaker Microphone Module Adjustments ssssssssssssssssssssssesesesssesssseeesensssssssssssssssssssssse 92 gt AEMDFB Open Voice TW200BKAE Hondeet 92 NENNE 92 KN Appendix D Access the AlphaEntry Database Remote 93 KN Appendix E Using AlphaEntry through a PBX System rrrrnrrnnnnrrnnnnnnnrrnnnrnnnnnrrnrnnnnsrrnnnnnsrnnnnnnnssnnsnnnessennnn 94 KN Appendix F Windows Firewall Exceptions ccccsssccccessecccessccccuensecseuececseuscessaucessaesecsuuecesseuecessaeseeesaases 95 Chapter 1 The Software Introduction AlphaEntry is a computerized directory display system that provides resident information and communication ability literally at your fingertips There are different ways to configure AlphaEntry dep
15. STR 0 VoIP f NPS Hide Number Button Label Comments displayed next to Button 1250 Suite No calls after 11 00 pm Choose button 1 2 or 3 and click the radio button Dial Num Enter the required No Phone Bill Equipment code in the Number field Enter a Label such as Suite Cell phone Work Conference Room etc if no label is given the button will just say CALL 4 Enter optional Comments displayed next to Button as required 57 e Entering No Phone Service Dummy Codes Button 1 Call No Phone Service Location DialNum Relay SIR 6 VoIP fe NPS Hide Board Relay Button Label Comments displayed next to Button 3 4 Suite No calls after 11 00 pm NOTE NPS Available on 1 button only Choose button 1 and click the radio button NPS Tel Enter the No Phone Bill Equipment code in the Board Relay fields Enter a Label such as Suite Cell phone Work Conference Room etc if no label is given the button will just say CALL 4 Enter Comments for Button such as No Calls after 10 00 pm Call here 8 00 5 00 etc e Entering Relay Analog Intercom Information Button 1 Activate Relay f DialNum Ge Relay ZC STR 0 VoIP CNDS Hide Board Relay Length Button Label Comments displayed next to Button 3 4 1 0 Suite No calls after 11 00 pm Optional relay boards are used to interface with a new or existing in house intercom system AlphaEntry can be used with most any intercom sy
16. Select an image or type the filename All images must be located in the Images folder and be 100 pixels wide by 100 pixels high Display items as Suite and Name e Sort items by Compact View Select the preferred information you wish to display from the Display drop down box Suite and Name Display items as Suite and Name e Sort items by Select the preferred method you wish to sort the information from the Sort drop down box 68 e Package Information Refresh Rate MailRoom Setup Display Colors Display Settings For a Single Page display Display for 10 second s before refreshing list For Multiple Page display Delay before scrolling begins 1 second s Delay after scrolling stops 1 second s Scroll Speed 2 Dependent on the number of packages you have in the system AlphaEntry MailRoom will determine whether to display one screen or a scrolling screen when it is necessary to display a large amount of packages Either way you can specify how often the screen will refresh with updated information For a Single page Display The screen will refresh every 1 60 seconds depending on the number you put in this box The default is 10 seconds For a Multiple Page Display When the number of packages exceeds what will fit on a screen at one time the display will scroll from the top of the list to the bottom of the list wait for a set amount of time then
17. Switch Console The Switch Console is used for Concierge control of lights gates cameras elevator calls etc If this feature is used by your application it will control relays providing either momentary or latching dry contact closures Checking this box enables the Switch Console configuration tab in the Editor and the Switch Console tab on the AlphaEntry directory screen This feature is usually used for Concierge controls however it can be enabled for any entrance if special needs require it 29 Default number of Seconds a relay is activated for When AlphaEntry is interfaced to a conventional intercom system the program presses the apartment call button using the relay board s To make AlphaEntry as adaptable to your requirements as possible the amount of time the relay will be energized is determined here Default time is 3 seconds Duration can be set from 1 seconds to 999 seconds The relay boards used to call the residents will be using Multiple Common Wires Some intercom systems use a matrix based wiring scheme and may require multiple commons If your existing system uses this method then this box must be checked This will add a common wire field to the resident button fields to allow proper system configuration Optional Relay Call Button Delivery tk In some facilities there may be a need for a visitor or delivery person to contact a staff member off premises call center or even ring a b
18. US Postal Service DryCleaning png Select an image or type the filename All images must be located in the Images folder and be 100 pixels wide by 100 pixels high Delivery Types Settings AlphaEntry MailRoom comes with default delivery types installed which should cover most if not all scenarios however you may install your own types and related graphics if needed veo ype To add a new delivery type click on enter the new name and assign a new graphic image to it You may choose one of the included graphics or create your own The requirements for additional delivery type icons are that they are PNG files sized 100 pixels wide by 100 pixels high If you see default delivery types that you do not see as being needed you may delete them using the button however it may be a good idea to retain them for possible future needs 70 e Weather Information Settings Entries MalRooms MalRoum Weather amp Messages If you d like to add weather information to the top of your displays enter your US zip code or nearest A Weather Code can be used to display the current weather R status on your MailRoom screen major city into the search box Select the appropriate line in the search results Search by U S Zip Code or City fie Paris France 11735 Springfield In the Unit Measurements drop down box please choose between e Standard Fahrenheit Inches or e Metric Celsius
19. call the residents will be using Multiple Common Wires Would you like to display a button on the Welcome screen to contact a call center C Yes e No Button Label Delivery Relay Board Number P Relay Number P Relay active length lo 5 seconds Will you be using a Serial Comm Port to connect to external relay boards AlphaEntry can be used as a telephone entry type system and may not require use of relay boards However if AlphaEntry is interfaced to a conventional intercom system or requires door strike control or special functions such as on screen concierge building controls Switch Console or other special applications then one or more relay boards will be required If Yes is selected then you will be required to answer the remaining four questions on this tab If No is selected the remaining answers are not required and will be grayed out Enter the Serial Comm Port to use to activate the relays If the radio button Yes is selected then you must assign which serial port will be used to connect to the relay boards More information on available Ports can be found on your PC by the methods below Windows 2000 2003 Server XP Windows Vista Windows 7 Click the Windows Start Button Click the Windows Start Button Right click on My Computer Right click on Computer Select Properties Select Properties Select Hardware Select Device Manager Select Device Manager Expand Ports Expand Ports Display
20. demo database If you choose to use the demo database initially to acquaint your staff with the editing procedures you may clear the demo database before entering your own information After the installation is complete you will be instructed to insert the USB Dongle into any one of the USB ports on that computer The dongle is not required for use of the Editor or Log Viewer gt What is a Dongle A Dongle pronounced DONG uhl is a mechanism for ensuring that only authorized users can l Aiptu use specific software applications This is your software key that plugs into an available USB port on your computer Like a key no two Dongles are alike The AlphaEntry program accesses this key for verification while running Removing this key while using AlphaEntry will not allow the program to run but will allow you to use the AlphaEntry Editor If for any reason your Dongle is lost or damaged you must obtain another from Alpha Communications gt Starting AlphaEntry e To start AlphaEntry Double Click on the AlphaEntry icon on the screen desktop gt Exiting AlphaEntry e Use the regular or on screen keyboard to spell out the word EXIT and click the red Reset button e ifa password has been set you will be prompted to enter the appropriate password e Enter the password and click OK IMPORTANT NOTE ABOUT DEMO MODE AND YOUR SOFTWARE DONGLE If a dongle is not installed AlohaEntry will operate in Demo Mo
21. display AlphaEntry features automatic scaling of pictures for both 4 3 standard and 16 9 wide screen format monitors making slideshow designing and maintenance even simpler If the size you have chosen is not these exact dimensions the image will be automatically adjusted for best fit to your screen resolution When your pictures have been properly formatted save them to the SlideShowPics Folder The graphics file default location is C Program Files AlphaEntry SlideShowPics If your Welcome Screen is a slide show box is checked all the images in that folder will rotate in alphabetical order If it is not checked only the picture that is first in the folder alphabetically will be displayed You may wish to move images that you do not want to show into a new folder such as C Program Files AlphaEntry SavedPics Image files with bmp jpg or gif extensions can be used Use these same rules to create your scheduled welcome screens for holidays events or announcements and then save them to C Program Files AlphaEntry SchedulePics When scheduled screens are used it will automatically suspend the slideshow during the date range associated with the scheduled screen 90 Appendix B The Event Log Viewer Any activity on AlphaEntry creates a date time stamp and stores it in the system event log The contact and event information is also saved at this time as you can see in the screenshot below If a camera is connected
22. it will start the refreshed display from the top again Delay before scrolling begins You may set the delay at the top which is the time between its first appearing on the screen until it starts to scroll from 1 to 60 seconds Delay after scrolling stops You may set the delay at the bottom which is the time between the end of the list on the screen is shown until the screen refreshes and starts from the top of the list from 1 to 60 seconds Scroll Speed Depending on the size of the monitor and the display resolution you may find that the scroll speed is too fast or too slow You may set the speed of the scrolling from 1 to 5 using this field 69 e Display Background Settings Text Color Suite Name Color Delivery Type Color Ki Background Gradient Options f Color Gradient f Image Date Time Color Ki Shadow Color H Gradient Color 1 E Gradient Color 2 B The Display Settings tab allows you to set the background colors for the display Each text field can be set separately as well as the text shadow color The Background can be a gradient between your choices of 2 colors or you can use an image of your choice in the background by selecting the Image radio button There are several images stored in the AlphaEntry MailRoom Backgrounds folder or you can add your own images to this folder and display them as a background also Federal Express Messenger Other United Parcel Service
23. listed in the AlphaEntry database then the Lobby Panel w Handset Std Dialer w N P S method on Page 59 is recommended This will allow communication with all contacts listed in AlphaEntry including dummy phones for residents with No Phone Service A conventional Phone may be used instead of the Alpha handset but will still be controlled to prevent unauthorized dialing by AlphaEntry if connected to the wires going to the TW200BKAE2 handset from relays 1 amp 2 If the concierge requires unrestricted outside dialing then connect the conventional phone to the Phone OUT jack of the modem This would also allow incoming calls to the concierge ring down Please note that the RYOO8AE Relay Board would be required for this application 4 gt NPB CONFIGURATION Unlimited Outside Dialing If the concierge is allowed to dial out to any number as well as phone numbers listed in the AlphaEntry database then the Lobby Panel w Handset No Phone Bill w Outside Dialing Capability method on Page 61 is recommended Modifications to this wiring for concierge use would be to disregard wiring to relays 1 and 2 and connect the concierge full feature telephone to the Phone OUT jack of the modem This would allow regular use of the C O Line without intervention from AlphaEntry unless a No Phone Bill call is made at which point AlphaEntry would take command of the phone Ring down to the concierge would be available by the residents
24. number Select the type of device you will use to Talk Listen when dialing out Choices are Open Voice Brown Box Open Voice Lt Gray Box Handset Black Box Handset Brown Box or Phone connected directly to modem Each entry master can be configured independently Enter the Serial Comm Port used to connect the open voice interface board If Open Voice speaking has been selected above you must specify which serial port will be connected to the open voice interface boards Otherwise this field will be grayed out Maximum number of seconds a call can last Open Voice ONLY At an open voice entry the call will end when the resident buzzes the visitor in If the visitor is not buzzed in there must be a way for the program to end the call This has been done by limiting the amount of time the call will stay active before reverting back to a ready state for the next visitor Usual suggested time is 45 seconds but you can specify 10 to 999 seconds for this function The screen will display a countdown bar to the visitor to indicate when the call will be ending The call can also be canceled by pressing the Cancel Call button that will appear on screen Enable QwikID Concierge ONLY Check this box if this station will be receiving incoming calls and wishes to see who is calling down or calling in from outside Refer to Pg 7 for more QwikID information Both a No Phone Bill AND an outside phon
25. pops up as shown below Security codes can be any combination of alohanumeric characters A Z and 0 9 and must be a minimum of three characters in length Security codes are not case sensitive Touch or click the keypad buttons to enter your alphanumeric code If your station is equipped with a keyboard you may type your security code and hit Enter Once your code is entered the Main editor screen will appear Although it is not required for system operation we recommend creating an administrator security code if you have not already done so to prevent unauthorized changes or viewing of data and system configuration settings To establish your access code you must create a record for yourself under the Staff Other tab ER gt Creating System Security Codes E Directory From the Editor Main Screen click the Button e Click on the Staff Other tab e Atthe bottom of this screen click the New button The Person radio button is selected by default e Enter your First Name and Last Name in the proper fields and then click the Add button at the bottom of the screen This adds your record to the AlphaEntry database At this time your name will appear under the list of Staff on the left e Select your name by clicking on it from the list e Click on the Security Access Codes tab Call Buttons Location Security Access Codes Notes Fhoto Notification Door Monitor Access Codes for Staff and Administrative
26. regular telephone dialing to the concierge s telephone number A dedicated C O Phone line is required for this configuration The RYOO8AE Relay Board is required for this application gt NPB CONFIGURATION Regulated Outside Dialing If the concierge is not to be allowed outside dialing except for phone numbers listed in the AlphaEntry database then the Lobby Panel w Handset No Phone Bill w Outside Dialing Capability method on Page 61 is recommended A dedicated C O Phone line is required for this configuration If ring down to the concierge is needed then a separate phone without dialing capabilities would be hooked to the incoming C O Lines before the RYOO8AE board The RYOO8AE Relay Board is required for this application gt Concierge Stations Open Voice Configurations In the event of a Doorman or Concierge station that requires Open Voice configuration please refer to the wiring diagrams for Lobby Panels in the desired format All Concierge functions can be easily configured into the station by the software Although outside dialing through AlphaEntry is easily accomplished unrestricted outside dialing would only be available through a standard telephone connected into the system and controlled through the Switch Console 85 Basic AlphaEntry QwikBUS Wiring Diagram QWIK BUS WIRING REQUIREMENTS Although digital systems are fairly forgiving in wiring requirements they are still susceptib
27. switch flashes to indicate the system is active The system is now set If the tenant is leaving the apartment the door must be open and shut within the predetermined delay time To deactivate the door monitoring from the apartment station enter the personal combination code using the and buttons also the and buttons with the VFSE1500 video stations within the predetermined delay time If a mistake is made start your code sequence again and the system will disregard your previous entries gt Concierge enabling an apartment s monitoring If a tenant comes down and has forgotten to activate their door monitor the concierge can activate it from his console To enable this ability select the Options tab for the concierge station and check the box for Apartment Door Monitoring can be enabled from this Entry Select the tenant from the main directory screen when the call box appears there will be a key icon in the upper right side A gray key indicates the system is not active and a gold key indicates it is active Clicking on the key icon will turn it gold indicating that the monitor is now active The concierge cannot disarm the monitor remotely but he does have the ability to temporarily shunt it for a length of time 73 gt Concierge shunting an apartment s monitoring If work needs to be done in a tenant s apartment or if emergency access is needed the concierge will be able to shunt the door monitoring for a select
28. this check box is checked the additional tabs on the Information screen will be visible and enabled This is usually done for a Concierge or Doorman operated system if you wish your concierge to have access to these features It is rarely done when used as a lobby panel for resident and visitor use but is available if your application should require it for special applications 34 Display Staff Other Tab Concierge If this check box is checked the Staff Other tab on the Information screen will be visible and enabled This allows a Concierge or Doorman quick access to contact other staff members or locations i e office garage housekeeping front entrance panel etc by phone email or pager depending on configuration and hardware Display QwikCAM Button Concierge With this box checked a concierge can easily access the cameras on the AlphaEntry system by clicking on 15 the QwikCAM icon near the top right of the screen Display Minimize amp Close Buttons Concierge This checkbox allows the minimize and close button to be visible on a concierge screen to allow the PC to be used for other functions without exiting AlphaEntry or to close AlphaEntry without the EXIT code The pass code is still necessary to be able to exit the program in this fashion Can Take Photos of Residents Enabling this option will allow the staff manning the selected entry to take photos of the Residents
29. to be available In the event of a Standard Dial Telephone Entry configuration a heavy traffic system can use separate C O lines for each panel to reduce or eliminate wait time When the call is answered the resident has the capability to buzz the door by pressing a single touchtone digit on their phone or pressing the door release button on their intercom after which time the AlphaEntry session will end automatically 11 The Doorman Concierge Interface IMPORTANT NOTE AlphaEntry has many available options The administrator s configuration determines which options are to be used at each Doorman Concierge location The descriptions below assume all available options are enabled As in the preceding section the Doorman Concierge can place a call to a resident and operate the interface the same as a visitor using a touch screen or a standard flat screen monitor with mouse A keyboard is not required unless data editing will be done at this location an on screen keyboard utility is available for minor changes when using the Editor Additional resident call buttons can be made visible to allow the Concierge to contact the resident through a cell phone home number or work number in the event of an emergency Buttons displayed for resident are configurable in the Editor Setup tab see pg 24 Additionally icons may also be displayed for residents They are defined below Icons displayed for resident are configurab
30. to check that amperage and voltage requirements do not exceed relay tolerances and be sure to use isolation relays for 110 VAC applications to prevent possible system damage All of these available features can be enabled or disabled in the AlphaEntry Editor to customize the application to suit your building s unique needs and security issues o Adding a switch console activated relay 1 Switch Label Using the appropriate fields below the main box enter a label to identify the switch function This label will be displayed on the button Relay Board Number Enter the Relay Board Number for the relay to be used 1 16 Relay Number Enter the Relay position on the board 1 8 4 Relay Type Specify if this relay will be used as a latching toggled switch Push ON Push OFF or a Timed switch after pressing the switch the relay will remain active for a specified amount of seconds If the switch is timed enter the time duration the relay will remain active between 0 1 999 seconds 5 Add Switch When finished press the Add Switch button o Deleting a switch console activated relay 1 Highlight the switch to be deleted 2 Press the Remove Selected Switch button o Editing a switch console activated relay 1 Highlight the switch to be edited 2 Edit the switch information in the fields provided below and then press the Add Switch button 37 o Accessing Switch Console Switches from Concierge Sta
31. using a local camera This gives you the option of allowing the staff to associate photos to residents without opening the Editor software Can Lock Directory This option allows the directory to be locked from viewing When this option is enabled you will see a pad lock button at the top of the AlphaEntry directory to turn the directory locking on When the pad lock button is clicked it will ask for an access code Then to disable the locking you will need an access code to view the directory An access code with the admin or close AE ability will allow you to lock and unlock the directory 35 e Entries Tab 7 Tenant Access Do you want to allow tenants to be able to enter the building with an access code Ze Wes No Specify the relay settings that will be used when tenant enters a valid access code Relay Board Number fl Relay Number D of Seconds Relay is active 5 0 NOTE if your tenants will be using the AlphaEntry Client software and they would like to remotely allow a visitor that calls them into the building this option needs to be enabled If relay boards are being used in your application residents can let themselves in by entering a personal password This screen is used to connect the relay s that you will use to release the door s The program must know which relay on which board will be activated when a resident s password is entered on the lobby screen Each resident will have at
32. 0 00 gt E Clear Out Demo Directory Change Database Database Enter Location Name or Address 101 Broadway New York To enable AlphaEntry to be able to call VoIP devices please enter With VoIP devices AlphaEntry can call to multiple devices at once in the SIP Server Proxy Domain address that the communication To easily call many devices at once you can setup different Zone will be handled by calls SIP Proxy Domain alphamedia Opel com SIP Proxy Domain This option specifies the address of the SIP Server AlphaEntry is to use for VoIP SIP calling Add a New Zone Click this button to add a new Zone to your VoIP Zones Rename Zone Click this button to rename the selected VoIP Zone Delete Zone Click this button to delete the selected VolP Zone and its relationship to all contained devices e Adding Specific Devices to a Zone Zoning a VoIP device to a specific zone is done through the Residents Location Tab see pg 60 51 Chapter 4 Entering Resident Information From the Main Editor Screen touch click on The Directory Editor Screen will open Alternative Business Accomodations Inc A Ananiev George EB Ze Residential Commercial Suite Andrews Serge amp Marina S Priority Listi Anikul Galina amp Zinovy EES 1259 ie Super Arsim Mara Last Name sorted by this name Email Address Begley marafun20 1 hotmail com Allows login at AlphaEntry com if using Premium version Call But
33. 0 units per channel Max of 100 meters for wire per channel Although digital systems are fairly forgiving in wiring requirements they are still susceptible to RFI from unusually strong nearby transmitters EMI from electrical lines running nearby or existing wiring that is not twisted in poor condition or not a suitable gauge Bus lines should use a minimum of 18 gauge twisted pair non shielded wire To reduce the risk of interference or system problems e Always use single twisted pair wire for the two wire BUS lines Do NOT home run stations Use risers to reduce overall cabling lengths e Do NOT double wires to increase effective wire diameter This will cause interference problems Do NOT install any unused additional wires with open ends Never connect the shield from cable or connect the shield from one cable to another Riser resistance should be less than 20 ohms Do NOT do any wiring of the system or ancillary devices while the system is powered kl re Gees Fra eien Touch Screen Lobby Panel ee Se ET ET se ET GING BUS Gen Gemeng AE y al 2 Push Button St et Main Entry SZ d TT33 2 a RS EI ez al Push Button Sub Entry TT33 2 Push Button Sub Entry KK kel mm e KBS3 2 G SES Network or Internet Connection Primary Bus To next MAV333 pa SES Te NDS aus CAM e Jer fete Le fen MXV333 SECONDARY
34. Alerts Notifications Description Disable Input Apartment Emergency Pull Cord Disable Input Checking the box in the upper right hand corner will disable all S1 S2 B1 B2 B3 or B4 inputs T f contact cl i i Se ru selected individually from their respective screens Delay before activation Type of contact closure From the drop down box select seconds 1 60 optional N one of the two options either a locking maintained Tone device a momentary self resetting device or Door lv on Call Back to an STR open voice device i e Monitor Log Input i Yes gt Delay before activation If a resident actuates a latching type device this allows the device to be reset within the allowed delay time without setting an alert If the contact is still closed after this grace period the system will react as configured This option is only available to a latching maintained device and will be disabled in the a EN EN Ee 3 There are many devices available which are compatible with bl ee ft ee pe SAS S m e AlphaEntry For specific needs contact us for additional choices and feier t Ae customized solutions pa G cy AS Turn on Audio Normally if resident suites are equipped with STR open voice stations when the system receives an emergency call the concierge will pick up their handset when alerted and ring back the calling resident station The resident would then press
35. E AEE i i gt Eh E ER AER TET ET E dl Se e E 79 Lobby Panel w Open Voice Std Dialer When installing an AEDSMP open voice module on an AlphaEntry lobby panel use this wiring guide to properly attach the module to the RYOO8AE Board and the VVDTMF VV100D decoder Note that the incoming dedicated telephone line connects to both the computer modem Line IN and the AEDSMP module VYDTMF AEDSMP Decoder Open Yoice Module Modem TIP RING VV100D RELAY 1 POLARITY CRITICAL H Phone Line aas OUT IN 100D Isolator 5512P 1 Power Output for Supply Optional Amplified Speaker i ai e S ard ttl ri E e d sw LE DWHD A6 Power Supply 80 Lobby Panel w Open Voice Std Dialer w N P S Option This wiring diagram shows the proper hookup when connecting No Phone Service dummy phones to AlphaEntry There may be 2 to 4 relays available for dummy phones on the existing RYOO8A Board 1 Each dummy phone requires one relay Up to 15 additional RYOO8A boards can be chained on the same serial power cable 15 x 8 120 maximum available relays on Board 1 YYDTHF AED SMP Decoder Open Yoice Module Menem TIP RING VV100D RELAY 1 Phone Line Be SERIAL PORT OUT IN S ch YYTOOD Isolator 5512P 4 Power amp Supply Output for Optional Amplified Speaker AENPS NPS Module Power ke sion FE 1 D
36. FTWARE PRODUCT THE SOFTWARE PRODUCT AND ANY RELATED DOCUMENTATION IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OR MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT THE ENTIRE RISK ARISING OUT OF USE OR PERFORMANCE OF THE SOFTWARE PRODUCT REMAINS WITH YOU THIS SOFTWARE IS DISTRIBUTED ON A FREE 90 DAY TRIAL BASIS IT IS THE CUSTOMER S RESPONSIBILITY TO FULLY USE AND TEST THIS SOFTWARE BEFORE PURCHASING TO DETERMINE IF THE SOFTWARE MEETS THE CUSTOMER S NEEDS AND PERFORMS TO THE CUSTOMERS 100 SATISFACTION IF IN ANY WAY THE SOFTWARE IS UNSATISFACTORY OR IS NON FUNCTIONING THE CUSTOMER SHALL NOT REGISTER OR PAY FOR THE SOFTWARE ONCE THE CUSTOMER REGISTERS OR PAYS FOR THE SOFTWARE THE CUSTOMER HAS ACCEPTED THE SOFTWARE AS IS AND WILL NOT BE ENTITLED TO ANY REFUND OR COMPENSATION OF ANY KIND 8 LIMITATION OF LIABILITY To the maximum extent permitted by applicable law in no event shall Alpha Media Inc or its suppliers be liable for any special incidental indirect or consequential damages whatsoever including without limitation damages for loss of business profits business interruption loss of business information or any other pecuniary loss arising out of the use of or inability to use the SOFTWARE PRODUCT or the provision of or failure to provide Support Services even if Alpha Media Inc has been advised of the possibility of such damages
37. Power mm G AENPS supply NPS Module oo Teee V gg aal besi E mmm S EME T Wal EI Ce OG a3 om for Less mo GC hd A CO 6 2 1 Dummy Phone controlled by relay 6 ta rd bk A d em mm mm mm en mm ge Em ma 1 1 Dummy Phone controlled by relay 5 H f T H FA S Lrrrzter ser UHH gt F i Ex ml er al a eo il r A Si KE PYRS 2A Power Supply dea jam mm mm mm mm No Phone Service L Lobby Panel w Handset No Phone Bill When installing a handset for use with an AlphaEntry lobby panel use this wiring guide to properly attach the handset and control unit to the RYOO8AE Board Red Mi M TW200BKAE Handset Module YYDTHMF se Decoder POLARITY CRITICAL 11 E YYTDOD Isolator Modem Phone Line OUT IN G 466 KE PYR5 2A Pr PE gt Power AYOOBAE ry Supply a H f da d Le W rs I l l x 78 Lobby Panel w Handset No Phone Bill w Outside Dialing When installing a handset for use with an AlphaEntry lobby panel use this wiring guide to properly attach the handset and control unit to the RYOO8AE Board Red Mi M TW Z00BKAE Handset Module YD THE d L1 L ae Decoder POLARITY CRITICAL H E 100D Isolator Modem Fhons Line OUT IN KE PYRS 2A Power supply WWW E ER E
38. Serge amp Marina Suite B18 EEE Gaiam Gei giving information on when the package was received and United Parcel Service Apr 13 g e AN OR from which carrier with the most recent package at the top The delivery time will display just the time if the package was delivered today show time and date if on a previous Package Picked up date of the current year or just the date if received in a previous year gt Adding a Package Select the delivery type from the drop down box as shown to the left and click the Add Package Button The system will immediately post the new package timestamp it and To call this Suite touch the CALL button below Name Andrews Serge amp Marina Suite B18 nited Parcel Service Add Package United Parcel Service r 13 9 36 AM Federal Express DHL US Postal Service Messenger See Other Dry Cleaning Message log the transaction in the AlphaEntry Log file To close the package tracking window click on any other part of the call box or click cancel to close the entire call box 16 gt Deleting a Package To call this Suite touch the CALL button below Name Andrews Serge amp Marina Suite B18 United Parcel Service z Add Package United Parcel Service Apr 13 9 36 AM CALL Delete Close Selected Item To call this Suite touch the CALL button below Name Andrews Serge amp Marina Suite B18 United P
39. The Staff Other tab can be used to have call buttons for all personnel or locations i e restaurant garage pool housekeeping etc for quick and easy communication All these tabs can be enabled or disabled separately in the Editor Options tab see Pg 33 12 gt The Switch Console Also designed for Concierge use is the Switch Console which enables AlphaEntry to control lighting taxi lights doors cameras elevator calls or other devices Each switch can be configured to operate a controlling relay as either a latching On Off switch Push On Push Off or a timed momentary contact switch Push On Shuts off automatically after a specified time from 0 1 seconds to more than 24 hours Active switches are indicated by pilot lights Switches are configured in the Editor Switch Console tab see Pg 37 gt Taking Resident Photos gt VoIP Calling amp VoIP Group Calling EN EE E If your system uses VoIP Devices your AlphaEntry concierge Name Ananiev George Suite D02 CALL VoIP Handset ys CALL VoIP Open Voice a stations will have the option to call up to a resident s VoIP Device just as they would with any other type of call Simply click a resident s name and select the Appropriate VoIP button as configured in the editor see pg 59 of the device you wish to call CALL VoIP Test Error Close AlphaEntry operators also have the ability to call multiple VoIP devices at
40. able to fit the needs of the facility In the above example you will see that Concierge 1 has been selected All the tabs to the right are only for the Concierge 1 station gt Explanation of The Editor s On Screen Buttons The Directory button at the upper left corner of the Editor screen will access the AlphaEntry directory database to allow additions deletions and editing of resident emergency off premises and staff location information to be displayed See Page 26 Entering Contact Information for further editing information FT The Change Database Button allows you to change to a different database for editing and configuration This is usually done when editing several different systems from a remote Change Database e E j location by Internet access Pressing this button will open the window below AlphaEnt i phaEntry Database Selector Window SQL Server Database Settings Enter your user name password server address and the port number of Usemame Password the system you wish to modify and then click on the Connect to Database SS Button Server Address Part 192 168 1 100 1433 Connect to Database 22 If The Clear Out Demo Database button is visible you are operating the system using the Demo database To clear out the database to add new information for your system you may hit this button Any modifications or additions you may have made to the Demo Database will also be dele
41. access codes to work 6559 Marcie Code 2469 Jim Code J5B2 Janet Housekeeper h Mon Tue Wed W Days Code USB New Code Remove The w Fi Sat Sun Desa Janet Housekeeper v mes Te an au 1 l2 n0epm This box shows the resident s access codes This example already has two pass codes stored for this resident To remove or edit an existing code highlight the code in the list box then make necessary changes or hit the Remove button to delete the code entirely To add an additional code Press the New Code button The above example shows a pass code being created for a housekeeper The code JSB2 has been labeled Janet Housekeeper and is a restricted code in that the code will only allow entry on Mondays and Fridays between the hours of 8 00 am and 2 00 pm If the access should only be allowed for a specific date range then the Dates checkbox would be checked and the date range entered into the two adjacent fields After the parameters have been set hit the Add Code button to save the information 6i e Entering Resident Notes Call Buttons Location Access Codes Motes Photo Notification Restrictions Resident Notes Comments Housekeeper comes Monday and Friday JANET 2006 GMC Envoy Blue KYD 6378 Parking Spot 62 optional to be seen by Concierge Emergency Notes Contacts Notify sister ANNA 631 555 9837 Severe allergies 4 only seen when Eme
42. al Amplified Speaker A P I N en d KE PY R5 2A Power Supply 83 e e Concierge Handset Installations Modem Fhons Line OUT IN To C O for Standard Dialer or To No Phone Bill Equipment gt STANDARD DIALER Unrestricted Outside Dialing If AlohaEntry will be used by a concierge the Standard Dialer configuration allows the concierge outside phone call capabilities as well as calls placed through AlphaEntry by simply dialing from the attached telephone The RYOO8AE Relay Board may not be required for this application unless door release or switch console options will be used Calls placed to the concierge on this phone line will show up on the AlphaEntry display as incoming calls If the C O line has optional Caller ID capabilities then QwikID will display the incoming phone number If the calling phone is contained in the AlphaEntry database the Name and Suite number provided in the contact s record would be displayed only For more information on QwikID refer to Page 7 gt STANDARD DIALER Limited Outside Dialing If the concierge is not to be allowed outside dialing except for phone numbers listed in the AlphaEntry database please contact Alpha Communications 1 800 666 4800 to discuss the options that would be best suited to your application gt STANDARD DIALER CONFIGURATION w N P S If the concierge is not to be allowed outside dialing except for phone numbers
43. an be done from this Entry Concierge This checkbox allows processing of tenant packages through this entry master This procedure is done through the tenant call box by clicking on the package icon On Package Arrival turn on STR message LED in Apartment Concierge Enabling this option will automatically turn on a tenant s message light when a package arrives for them and is entered into the system Note STR QwikBUS Intercom Stations are required for this feature Apartment Door Monitoring can be Enabled from this Entry Concierge This option enables the concierge to remotely activate the resident s door monitoring feature if equipped from his console Tenant Notes Can be edited from this Entry Enabling this option will allow Resident Notes to be edited by the staff manning the selected entry This gives you the option of allowing the staff to edit the Notes without opening the Editor software Hide On Screen Keyboard Concierge This checkbox is usually used at a concierge station where the PC has a regular keyboard and the on screen touch keyboard is not needed This allows more room for resident listings When the keyboard is not displayed the Keyboard button at the bottom right of the screen can be clicked on to display the keyboard when needed GE Alphantry v400 Coniege _ TL i i eh a e 101 Broadway New Yc Residents Display Emergency and Off Premises tabs Concierge If
44. and hit the remove button e Security codes can be set up in each staff member s record for building entry as well as AlphaEntry system maintenance and restricted to certain dates and times Descriptions of the various privileges are listed below If no privileges are selected for a staff member then their code would be used just for building entry 23 This level allows total access to all functions of AlphaEntry This will allow a user to close an entry and or change Close AlphaEntry zones if needed This privilege will allow the user to add delete and Edit Residents make changes to the resident records Administrator This privilege will allow the user to make changes to Edit Entries MailRooms entry and mailroom configurations This privilege will allow the user to view logs and View Reports Logs generate system reports This privilege will allow the user to temporarily shunt a er resident s door monitoring feature Doing so will notify Shunt Door Monitoring the system to ignore any alarms that may come from the resident s suite during the shunted period gt The Main Editor Screen The Entries Editor is comprised of 11 tabbed screens Depending on initial configuration some of these tabs may not be active The following pages are descriptions of each screen and information on all the questions related to them Each Lobby panel Concierge station or Gate panel is fully configurable separately to be
45. arcel Service d Add Package United Parcel Service Apr 13 9 36 AM CALL In the event that a mistake is made when adding a package click on the line for the package you wish to delete Once it is highlighted two buttons will appear at the bottom of the box Click the pink Delete Selected Item button This will remove the package from the list If a resident has one package to pick up you may click the green Package Picked Up button This will remove the package from the list and log when the package was picked up If a resident has multiple packages but only picks up some of them click on the line for the package you wish to mark as picked up Once it is highlighted two buttons will appear at the bottom of the box Click the orange Selected Item Picked Up This will remove the package from the list and log when the package was picked up Repeat for additional picked up packages If a resident has multiple packages and picks them all up click the green All Packages Picked Up button This will remove all packages listed for this resident and log the transaction gt Package Filter Button a Pressing the Package Filter button at the top right of the screen will filter the directory screen to show only the residents with packages to be picked up Typing any characters or hitting Esc will change the directory back to the unfiltered screen JA so AlphaEntry MailRoom
46. are owned by Alpha Media Inc or its suppliers All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE PRODUCT is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties This EULA grants you no rights to use such content All rights not expressly granted are reserved by Alpha Media Inc 5 U S GOVERNMENT RESTRICTED RIGHTS The SOFTWARE PRODUCT is provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 or subparagraphs c 1 and 2 of the Commercial Computer Software Restricted Rights at 48 CFR 52 227 19 as applicable Manufacturer is Alpha Media Inc 42 Central Drive Farmingdale NY 11735 1202 6 EXPORT RESTRICTIONS You agree that you will not export or re export the SOFTWARE PRODUCT to any country person entity or end user subject to U S A export restrictions Restricted countries currently include but are not necessarily limited to Cuba Iran Iraq Libya North Korea Sudan and Syria You warrant and represent that neither the U S A Bureau of Export Administration nor any other federal agency has suspended revoked or denied your export privileges 7 NO WARRANTIES Alpha Media Inc expressly disclaims any warranty for the SO
47. ay accompanied by onscreen and voice prompts in the requested language Residents and or commercial residents will display in alphabetical order residents by last name companies by special order determined by the administrator ex Dr William Gold D D S could be alphabetized by G The up and down arrow buttons can be used to scroll the listing or the visitor can touch letters or numbers to search All listings of the last name company or suite number that match the entered letter s will display If a match is not found the screen will reset and the visitor can try again When a name is selected the call box will display and list the available contact method s At this time the visitor can press the call button to call the resident or press the Cancel button to return to the Directory screen After a predetermined time the directory will close and revert back to the screen saver slideshow image s When the call is placed a countdown timer is displayed to inform the visitor how much time they have before the call is automatically ended The administrator determines the call duration In a large system with multiple entries and heavy traffic this call time can be made shorter to reduce wait time In a small single entry system a call timer may not be required All visitors that are waiting at any entry panel for a call to go through are put in a first come first served queue and given an indication of approximate wait time for the system
48. be listed here Check each location that will receive FI Sp emergency notification calls Please note that entries without QwikBus voice devices will not be able to respond audibly through the QwikBus system but can still receive audible visual notification of an emergency device being activated The S1 S2 Button Alerts Setup STR S1 8 seneu Sound file wav to play When a closure is S1 Input 2 Input Button 1 Button 2 Button 3 Button 4 Circle Button detected a wav file entered in this field will play at entry masters that are configured to accept Sound file WAV to play emergency notification calls and will repeat every 1 urgent way repeat every 5 seconds 1 60 optional f must be a WAY file and located in the AlphaEntry S ounds folder to 60 seconds until the device IS reset or call IS acknowledged The wav file must reside in the AlphaEntry Sounds folder of EACH emergency call EE receiving masters Be sure that the speakers are Relay Board always on for the emergency call receiving masters Relay tt i Please note that you can silence the tone with an Active seconds 1 999 optional acknowledgement but you cannot remove the call from the screen until the latching device is physically reset at the location Momentary contact device calls can be fully reset Activate Relay Some facilities may need visual or audible signaling when an emergency device is activated such a
49. be using es i This is a global setting for all S1 or S2 inputs In the Setup tab enter a description for the concierge alert such as Apartment Door Monitor In the Type of contact closure field select Door Monitor from the drop down menu If a normally closed type of door switch is used check the box to the right If the door switch is a normally open type leave the box unchecked Recommended settings Delay before activation leave blank Turn on Audio Yes Log Input Yes In the Display tab select Yes on the Display On Screen drop down menu and Emergency notes in the Display Notes box The length of delay before activation is set in the STR tab of the main editor screen and has a default value of 45 seconds 72 gt Tenant Personal Code To set a tenant personal code Click the Directory button in the upper left corner of the main Editor Screen Select the tenant from the list on the left and click the Door Monitor tab Enter a code of 1 8 characters consisting of numbers 1 and 2 video units can also use 3 and 4 An example might be 12122 or 222 Once the code is entered the code is hidden behind 8 asterisks for security reasons If a tenant forgets their number you must reenter a new code here There is no way to see the code after entry gt Tenant Operation To activate the door monitoring from the apartment station hold down the button for three seconds until the red light behind the
50. can setup as ss many different Access Codes below as you would like Notification Photo Create a New Access Code Email Password Door Monitor Code Description 123 Test Cunningham Suite 101 US PATENT 7 783 018 Copyright 2008 2011 Alpha Media Inc amp Alpha Communications All Rights Reserved Phone iPod Touch and iTunes are registered trademarks of Apple Inc 74 Chapter 7 AlphaEntry Wiring Diagrams Wiring of AlphaEntry systems vary depending on application so these wiring diagram examples have been included to insure proper connections and ease of installation Once the determination has been made on specific facility requirements please refer to the appropriate diagramf s in this section Please remember that facilities using multiple entrances masters may likely require several different wiring configurations depending on the functions and capabilities required at each entrance master Standard Dialer Standard Dialer w N P S No Phone Bill No Phone Bill w Outside Dialing Standard Dialer Standard Dialer w N P S No Phone Bill No Phone Bill w Outside Dialing Standard Dialer Unrestricted Outside Dialing Handset Lobby Panel Open Voice Standard Dialer Limited Outside Dialing Handset Standard Dialer w N P S Concierge No Phone Bill Unrestricted Outside Dialing No Phone Bill Limited Outside Dialing Information on Open Voice Configurations Basic AlphaEn
51. cy or notification calls If No is selected Display Color activating a device will not cause an alarm This Red zl option is for simple logging of a closure without notification An example of this would be if you At which Entries Z Conci want to record date and time of a door opening in v Concierge 2 the event log using a normally open magnetic reed or contact switch Display Notes AlphaEntry can store notes for each resident that will display on screen when a device is activated If Resident Notes is selected then the notes found in the Resident s Note section of their individual record will be displayed This is useful for sending preformatted instructions to a specific location If Emergency Notes is selected then the information found in the Emergency Note section of their individual record will be displayed only when an emergency call is received This may include doctor contacts relative notifications medical history or other relevant information When a device or button call is received from that resident s station the appropriate notes will be displayed on screen Selecting None will display no notes related to the device button Display Colors You can specify a Red Blue or Green notification pop up box to differentiate between different types of calls At which Entries Device or Button calls can be displayed at selected entry masters depending on the needs of your facility All locations on your system will
52. d a Program window 15 Click OK in the Windows Firewall window For specific instructions on how to set up exceptions in other types of software firewalls please see their instruction manual for details 95
53. d for proper operation monthly Installing the AlphaEntry Software To begin the installation of AlphaEntry please insert the CD into Welcome your CD ROM drive The installation wizard will guide you through Welcome to the AlphaEntry setup program This program will install AlphaEntry on your system t h e p rocess of In sta at ION It is strongly recommended that you exit all Windows programs before running this Setup program Click Cancel to quit Setup and then close any programs you have running Click Next to continue with the Setup program WARNING This program is protected by copyright law and international treaties Unauthorized reproduction or distribution of this program or any portion of it may result in severe civil and criminal penalties and will be prosecuted to the maximum extent possible under law Alpha Media Inc recommends that AlphaEntry be installed in the default directory C Program Files AlphaEntry Select Destination Directory Select the folder where you would like AlphaEntry to be installed then click Next C Program Files x86 4lphaE ntry Acs S Program Files x86 amp AlphaEntry Sounds weather amp Local Disk IC v Next gt Cancel Check the box for Entry Master each component you will be installing at this Select Components Choose the components you want to install and remove the selection of the compo
54. de which will allow full functionality for a period of 30 minutes and then require a restart The Demo Mode is only allowed 200 starts When in Demo Mode the main screen will show DEMO Mode in the upper right corner and will indicate the number of starts used LO Chapter 2 AlphaEntry User Operation The Visitor Touchscreen Interface IMPORTANT NOTE AlphaEntry has many available options The administrator s configuration determines which options are to be used at each entry The descriptions below assume all available options are enabled When a visitor approaches the entrance panel they will see a welcome message displaying the building name and address Centered on the welcome screen is a prompt that reads Touch Screen to View Directory in the default language Below the prompt buttons listing the other available languages are displayed If the visitor wishes to see and hear the prompts in one of the other languages they can touch one of the language option buttons and the welcome screen will immediately change to the language of their choice At the end of their session the screen will revert to the default language predetermined by the administrator AlphaEntry comes with English French German Russian and Spanish languages installed to accommodate different markets Other language modules are available at additional cost After touching the screen to initialize a session the directory screen will displ
55. e activated relay 37 O Accessing Switch Console Switches from Concierge Station 38 e Entries Tab 9 Camera Configuration sssssccsssssssecsssssssccsscesssscencesssseescessscensesssssencesssssensesessscess 38 O Adding Additional Cameras 38 e Entries Tab 10 STR COMBE SU OM re 40 e Entes Tec FILS Par 42 Main Tab 4 Email Settings cccscccccssesscccesccccsnseccsunscesaseecsnauseesseneeesauneessaueesaaneeesauseessausessauaecessaunssssasessauaessaes 43 gt MD NNN 44 O Brei al POCKET TE 44 gt MSN 45 gt MT PSP 51 e Adding Specific Devices to EC LE 51 Chapter 4 Entering Resident INTOPMALION scivecesssarssececcsiceciancedsccanceiessscendetesecedussiessdetnaviedsccanssdessxcendsiesecetntsie 52 KN Resident Record e fe E 52 gt Editor Global Function Buttons 53 Importing Residents from another Data file cc ceecccccsssseccccceessececcssesseceesaeneeecseeaeceesseaseceesssaneeeeeees 53 e Exporting Residents to a Data file 54 o Adding Blank Resident Records to the Database ccccccccccsssccccssscccceenseeseeececseeceesscesaeeseeseaesessaneeees 54 e creating alt STR device report OU 54 e Adding a New Resident 55 e a ea ES EE EEE EEE EE EE 55 e PN 55 e ENN 56 e Assigning Call Buttons to Residents ccccccccsssseccccseseccecaussecceeeseuecceesaesecssuaseceeseuuseceesseaaeceesesagaeses 56 ge Entering Phone Numbers Standard Dialer type rrrrrrrrnnnnrrrrrrrnrnnnn
56. e added to an on screen list which can be viewed by the concierge to remind him of the call in case follow up is necessary The calls are also added to the system log If an incoming number is not in the AlphaEntry database the phone number will be displayed and recorded as well providing Caller ID information is available Clicking on the green call button will automatically redial the calling number providing the Caller ID information is available Clicking on the red X button will remove the call from the list A record of the call will be added in the log If the resident calling in has an associated picture in the system the picture will pop up on the screen as well to aid in concierge recognition of the resident e If your system has the optional STR QwikBUS interface call down to the concierge will also display in the QwikID window ina similar manner but with a unique icon and additional features Please see Pg 40 for more information e If your system uses VoIP devices call down to the concierge will also display in the QwikID window in a similar manner but with a unique icon and additional features Please see Pg 13 for more information QwikID Recent calls received iS Berrios Laurie Fri Apr 29 444 IS 12 54 PM Building 1 C I Spencer Alieka din Building 1 xX Hide QwikID Box IMPORTANT NOTE It is recommended that if a resident has blocked their outgoing Caller ID information and uses a speed d
57. e for the location i e Front Lobby Building 2 Concierge e Click OK The name you have chosen will now appear in the list box of Entries and Masters to the left Clicking on the name will enable the configuration boxes to the right for that specific location The location name will be displayed at the top of the main screen for that entry e Entries Tab 1 Entry Setup Entry or Building Name The name for this specific location will be placed in this field automatically however if you choose to rename this location now or at a later date you can edit it here and it will be updated in the system immediately 24 Select items to display in directory On Screen Keyboard type Idle Seconds before clearing call box Buttons to display for this Entry Each entry master will display just the resident company name by default however you can list additional information for each resident if desired The Suite number can be listed or omitted depending on your security issues or special configuration needs The Floor number can also be listed If you are using this entry point for communication to several buildings the building numbers can be listed Please check the appropriate boxes for your needs at this entry master Select items to display in directory jw Suite Floor Entry Building Name On Screen Keyboard Type Alphabetical Idle Seconds before clearing Call Box 10 Buttons to display For this En
58. e his calls go to the concierge then his contact button in his record should contain the concierge s phone number and the concierge can contact the resident for instructions through a second button on the concierge screen The concierge however will not have an indication of whom the visitor wishes to contact and must obtain this information from the visitor IMPORTANT NOTE This feature is designed for AlphaEntry Visitor Touchscreen stations with Standard or No Phone Bill NPB Telephone Entry dialing only gt Package Tracking Feature One of the many headaches of building management is keeping track of incoming deliveries to your residents notifying them and keeping track of which packages have not been picked up yet AlphaEntry allows your doorman concierge or shipment receiver to manage resident packages from their AlphaEntry station and maintains a log of when deliveries are received in as well as when your resident picks up their packages This feature gives your designated employee s the ability to display package arrivals to residents through the entry panels or at a concierge station depending on the needs of your facility AlohaEntry will even send emails and or text messages automatically to your residents when a package arrives for them 15 gt Tracking Packages from Your AlphaEntry Station The screen to the left shows a typical entrance panel Note the ETT Broadway New York Concierge 1
59. e interfaced with the system however there will be no record of access in the event log 36 e Entries Tab 8 Switch Console If external relay boards are used another available feature included in rd AlphaEntry is the ability to control North Elevator 2 1 3 0 Swit N i South Elevator 2 2 3 0 lobby lights taxi lights gates Taxi Light 2 3 Toggle elevator calls cameras ADA automatic doors or any other device Switch Label Ra that uses a momentary or latching Relay Board Number EE SE dry contact closure to operate for Relay Number ETE ee safety considerations this feature is of Seconds Relay is active a not recommended for unsupervised garage door opening or closing These features are usually used only for concierge or building management masters Each RYOO8AE board has eight programmable relays Some of the relays are reserved for system use dependent on configuration but others are available to be programmed to respond to DTMF tones sent by the resident telephones when configured as a telephone entry system or concierge operated switches Up to a total of 8 RYOO8AE boards 64 relays total can be chained on the same serial cable run if your application requires additional switches The relays provided on the RYOO8AE boards are factory set to be Normally Open but can be individually changed to Normally Closed state if needed by changing the relay s jumper on the board Note Please be sure
60. e line will be connected at this Entry Check this box if this Entry will use this configuration What is the Phone Number for this entry If your system will use the call forwarding option the phone number of this entry is required Otherwise it is optional but recommended This Entry can Forward its Calls to another Entry Visitor Panel When checked all calls will be sent to the station selected in the drop box usually a Concierge The information of whom they are trying to contact will be displayed at the receiving station enabling the Concierge to screen visitors for their residents when required This Entry can receive Forwarded Calls Concierge When checked this location will have a button that will toggle the Call Forwarding feature On amp Off When this feature is on all visitors calling at the forwarding panel will be forwarded to this location with on screen information on which resident they are trying to contact 28 e Entries Tab 3 Relays The settings in this area allow you to specify the Comm Port your relay board s is hooked into as well as other common features related to your relay board s Will you be using a Serial Comm Port to connect to external relay board s Yes No Enter the Serial Comm Port to use to activate the relay s Be W Display Switch Console for Conderge Control features Default number of Seconds Relay is activated for on The relay boards used to
61. e with an open voice or handset intercom would use a relay but a work phone or cell phone number for that resident or an STR QwikBus intercom could be assigned to the other buttons a dedicated phone line is required for telephone contact options 56 e Entering Phone Numbers Standard Dialer type Button 1 Dial Telephone Number e DialNum f Relay f STR VoIP CC NPS Hide Number Button Label Comments displayed next to Button 2125559993 Suite No calls after 11 00 pm Choose button 1 2 or 3 and click the radio button Dial Num 2 Enter the Number 999 9999 or 999 999 9999 format If the phone number requires a 1 before dialing the program will provide it automatically If a PBX system is being used where a 9 or other prefix is required before dialing out please refer to Appendix E for ways of entering dialing prefixes In AlphaEntry international phone numbers can now be entered into the Number fields 3 Enter a Label such as Suite Cell phone Work Conference Room etc if no label is given the button will just say CALL 4 Enter optional Comments displayed next to Button such as No Calls after 10 00 pm Call here 8 00 5 00 etc These comments are very important because they make AlphaEntry even more powerful as a concierge tool as well as better communications with visitors to residents e Entering No Phone Bill Numbers Button 1 Dial Telephone Number Ge DialNum Relay 0
62. e your changes to the fields as needed The updated information will be saved to the database automatically e Deleting contacts To remove a contact of any type highlight the selected entry from the appropriate list and press the Remove button Enter the Security code to complete the deletion e Save Settings When exiting the Editor program AlphaEntry will ask if you would like to launch the application Choosing Yes will automatically launch the AlphaEntry application Choosing No will bring you back to Windows 65 Chapter 5 AlphaEntry Mailroom r Gen re eren CH Z Ze 22 Gs Ef EE r e 1 Part egggeegegegg VERE G gr F rt Er g r e e e INTRODUCTION One of the many headaches of building management is keeping track of incoming deliveries to your residents notifying them and keeping track of which packages have not been picked up yet AlphaEntry allows your doorman concierge or shipment receiver to manage resident packages from their AlphaEntry interface and maintains a log of when deliveries are received in as well as when your residents pick up their packages This feature gives your designated employee s the ability to display package arrivals to residents through the entry panels or at a concierge station depending on the needs of your facility You can even send emails and or text messages automatically to your residents that a package has ar
63. ease contact Alpha Communications for more information e Internet or LAN connection for remote updating and multiple entrance applications e Internet connection to allow residents to access AlphaEntry to update their information and preferences For additional requirement information for the optional AlphaEntry MailRoom add on please refer to the AlphaEntry MailRoom manual IMPORTANT SYSTEM NOTES To prevent conflicts between AlphaEntry and other installed software it is highly recommended that the computer be used exclusively for AlphaEntry and not loaded with any additional software or used for any other purposes with the exception of additional Alpha Media products designed to work in conjunction with AlphaEntry In addition all screen savers and system power management hibernation options should be disabled To ensure system reliability and longevity please check that all hardware is installed and configured as per manufacturer s recommendations and manufacturer s distance limitations and cabling requirements are observed When planning your installation consider distance limitations and potential electromagnetic interference EMI sources It is recommended that a quality battery backup surge protector power filter be used for all devices and components connected to 110VAC power AlphaEntry systems being used for emergency call door monitoring or any other critical application should have their devices teste
64. ecord where these changes are applied Note in this example that this particular resident will display on the Building 1 entry screen as well as the Main Gate and Concierge screens but not display in the Building 2 entry Display this Resident at Entries wi Building 1 Building 2 Z Conderge vw Main Gate All entries will be sharing one phone line Telephone Entry Multiple Entry systems Check this box if all entries will share the same telephone line If a Telephone Entry multiple entry system will be used the different entries can share the same telephone line or each has their own dedicated line If the facility has several entrances and high visitor traffic then it is recommended to use separate lines If shared when one entry is in use the other entries when placing a call will display a system busy indication with an approximate waiting time All calls placed through AlphaEntry will be put in a first come first served queue and will be processed in order as soon as the system is available for the next call If a system has one or more concierge stations then separate lines should always be used e Entries Tab 2 Communication The settings in this area allow you to specify the modem you want to use for call down call up the type of handset speaker mic you re using as well as other common features related to telephone dialing Will this Entry be using a Modem to dial out jw Yes No Specify the Modem to d
65. ed length of time NOT ACTIVE AGTIVE SHUNTED oe 09 Select the tenant from the main directory screen when the call box appears there will be a key icon in the upper right side A gray key indicates the system is not active and a gold key indicates it is active If the key is gold indicating that the system is currently active clicking on the key icon will cause a drop down box to appear to select the length of time you wish to shunt the apartment The concierge must enter his password for this function which is recorded in the system log for security purposes When the apartment is shunted the key will turn red The system will automatically restore to active status when the time is up The concierge can restore active status earlier by clicking on the key icon and clicking yes on the pop up cancel shunt box The key will then change to gold indicating active status gt Premium option for residents With the optional premium package tenants can change their personal code online through their AlphaEntry web portal For more information on AlphaEntry Premium Features please visit http www alphaentry com PATENTED Questions Click to chat with us LIVE AV jolneErntiny or call 800 666 4800 V30 PinkNotes Weather Installed by Alpha Communications 42 Central Dr Farmingdale NY 800 666 4800 Access Codes Access Codes Access Codes are used to easily allow yourself or your visitors access to the building You
66. een in the AlphaEntry Client software Cameras wense Plate Carn EE ia Camera Location Name License Plate Cam Select or type m the Cameras Device Name SAAT 30 TV Card v Select or type in the Video Format fruv2 320x240 Recommended resolution is 320x240 lw This camera will be used to take secondary photos of visitors Add a New Remove Camera Camera This window will allow you to add one or several additional cameras which will attach directly to the entry master PC you are currently configuring Add a Hew Click the Lamera button and respond to the prompt giving the camera location name Once the location is listing in the box to the left click to highlight it and on the right select the camera you will be assigning to this location The drop down box will list all available cameras attached directly to this PC When the camera has been selected the resolutions format or other camera specific information should appear in the next drop down box A live picture and a button will appear so that adjustments can be made in aiming and configuring the camera for best picture quality Bi These cameras can be viewed throughout the system by a concierge in AlphaEntry by clicking on the icon on the top right of their screen if enabled or by a resident in the QwikCAM screen of the AlphaEntry Client software This particular application displayed can be used as a secondary still shot saved in the
67. elays Welcome i Phone Codes Options Tenant Access Switch Console Camera Emai STR EE neeeaeeennrs Phone Codes that can be used by the person receiving a call to activate an external relay Phone Code Board Rela Open Front Door Turn on lobby light Call Elevator to Lobby Open Front Door Phone Code EE 0 9 or Relay Board Number Relay Number o of Seconds Relay is active Ha Description optional e Entries Tab 6 Options In Tenant Listing Sort Residents by Suite Indude First Name in Tenant Listing searching h Show package icon in directory if tenant has items to be picked up 1 Display a blank directory on intial load The following options are only recommended for Concierge use h Show Tenant Notes in Call Box w Hide On Screen Keyboard Jh Show Tenant Photo in Call Box Jh Display Emergency and Off Premises Tabs Jh Messages can be sent from Call Box Email Cell Pager Jh Display Staff Other Tab I Package Delivery and Pickup can be done from this Entry I Display QwikCAM button lf On package arrival turn on STR message LED in apartment lw Display Minimize amp Close Button Apartment Door Monitoring can be controlled from this Entry w Can take Photos of Residents h Tenant Notes can be Edited from this Entry Can Lock Directory code needed to view In Tenant Listing Sort Residents by Suite Checking this box allows an entry or conci
68. ell at a location AlphaEntry allows you to place a call box on the Welcome Screen which when pressed will close a dry contact relay on the optional RYOO8AE board if you use a door release controlled by at this entrance you probably already have this board as part of your system This call box can be easily customized for your specific needs in the editor with the fields shown above To configure this call box Select the YES Radio button Button Label Enter the text you wish to show on the button Enter the Relay Board and Relay number you wish to be energized when this button is pushed Relay Active Length Enter the duration of the relay closure in seconds 0 1 to 999 seconds Enter an optional icon e Entries Tab 4 Welcome Idle Seconds before re displaying Welcome Screen 12 Slide Show Welcome Screen r Scheduled Welcome Screens Iw Welcome Screen is a slide show Use Scheduled Welcome Screens Hide Welcome Text All Text is induded in Images TC Texti Change slide every 10 seconds Installer Logo Logo filename ogAlpha 229x50 png if Put logo to left of Installer Message NOTE image file must be located in main AlphaEntry folder Copy above logo to ALL Entries This field controls the amount of time in seconds that the active window will revert back to the Welcome screen picture s 30 Installer Message Slide Show Welcome Screen The Welcome Screen settings allow the administra
69. ending on your building s specific needs As a lobby panel AlphaEntry provides features for visitors to call a resident or commercial resident through an interactive touch screen panel and can be buzzed in by the resident Visitors are assisted through multi lingual voice and screen prompts AlphaEntry will also allow quick resident access with personal entry codes When used by a Concierge AlphaEntry adds additional features to allow a Concierge or Doorman to easily obtain contact information and place a call to the desired resident s intercom telephone cell phone or work number using either a touchscreen or a conventional flat screen monitor and mouse As a concierge station emergency numbers frequently called numbers at off premises locations and facility staff or locations can also be immediately accessed You can have the ability to control lobby lights taxi lights gates elevator calls cameras or any other device that uses a momentary or latching dry contact closure to operate for safety considerations this feature is not recommended for unsupervised garage door opening or closing Calls to the concierge telephone if equipped with caller ID and a CID capable modem features on screen QwikID which not only displays the calling number but also will search the resident database to show the residents name and apartment QwikID allows handy one touch call back and automatic received call logging AlphaEntry also enable
70. erge screen to display tenants by ascending Suite number instead of alphabetically by tenant last name To also include First name field in the search check the Include First Name Box also Include First Name in Resident Listing Search When searching for a resident on screen typing either the first few characters of the Last Name or the Suite Number will filter the listing until you can easily find who you are looking for If you wish to also filter by the First Name field you can check this box Show a Package Icon in Tenant Listing If checked this option will display an icon when a tenant has a package or message waiting for them 33 Show Tenant Notes in Call Box Concierge Checking this option will allows concierge station operators to view notes about the tenants from the call box This is recommended as a concierge option and not used on a visitor entry panel Show Tenant Photo in Call Box Concierge Checking this option will allows concierge station operators to view a picture of the tenants from the call box This is usually a concierge option and not used on a visitor entry panel Messages can be sent from Call Box Email Cell Pager Concierge This checkbox allows the messaging icon to be visible within the call box so that manual Staff and Tenant text messages can be sent to pagers cell phones or by email Package Delivery amp Pickup c
71. ersatile enough to be configured for any facility in a number of ways that no other system can Call Resident The ECD2 plugs into the FSE1500 open voice apartment station and gives two connections which can accept either momentary or latching dry contact devices which are globally configured at the AlphaEntry PC that is directly connected to the TL333 Translator 45 Configuring the S1 S2 amp Button Inputs Setup 51 52 and Button Inputs Click the button to open the screen below NOTE These settings are global S1 S2 Buttons 1 through 4 in all apartments will be assigned the same values However some customization for each apartment can be done through the Resident s individual screen Please see Pg 63 Resident Restrictions Screen The following pages are explanations of the configuration screens for the S1 and S2 inputs and Button 1 through 4 assignments These settings are global for all the 1 S2 and Buttons 1 through 4 in the system Note that all inputs buttons have separate tabs and can be configured individually for different purposes NOTE Buttons 3 amp 4 are only available with the QwikBUS video monitors The S1 S2 Button Setup Erneta S eg Description Enter a label for the devices that will be connected to all S1 or S2 inputs Enter a label for Buttons 1 2 3 amp 4 if used 51 Input S2 Input Button 1 Button 2 Button 3 Button 4 Circle Button Setup Display
72. f this EULA If you do not agree to the terms of this EULA do not install or use the SOFTWARE PRODUCT The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties as well as other intellectual property laws and treaties The SOFTWARE PRODUCT is licensed not sold 1 GRANT OF LICENSE The SOFTWARE PRODUCT is licensed as follows Installation and Use Alpha Media Inc grants you the right to install and use copies of the SOFTWARE PRODUCT on your computers running validly licensed copies of the operating system for which the SOFTWARE PRODUCT was designed e g Windows20009 Windows 2003 Server Windows XP Windows Vista Backup Copies You may also make copies of the SOFTWARE PRODUCT as may be necessary for backup and archival purposes Components Certain software components of the SOFTWARE PRODUCT are subject to the following additional provisions 2 DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS Maintenance of Copyright Notices You must not remove or alter any copyright notices on all copies of the SOFTWARE PRODUCT Distribution You may not distribute copies of the SOFTWARE PRODUCT to third parties Prohibition on Reverse Engineering Decompilation and Disassembly You may not reverse engineer decompile or disassemble the SOFTWARE PRODUCT except and only to the extent that applicable law notwithstanding this limitation expressly permits such activity Rental You may not rent lease o
73. formation is available e Creating an STR device report file This button allows you to make a csv file of all the STR devices in the AlphaEntry database including their locations and related residents to assist in the physical set up and programming of the QwikBus system 54 e Adding a New Resident Select the New button near the bottom of the window This will create a new blank resident record Using the Radio Buttons select whether the entry is a Residential or Commercial Listing Near the top of the window you may enter the Suite number or location within the building if you wish it to be listed on the Directory Screen or leave the suite number empty so that the number will not show for privacy and security reasons RESIDENTIAL COMMERCIAL Enter the first name of the resident Enter the Business name as you want it displayed Enter the last name of the resident Enter the Start sort position for Alphabetizing Residents are alphabetized automatically by The Start Sort Position allows the administrator to determine the sort position of the business name In the example Dr William Gold DDS If the Residents can be listed by Suite Number also administrator wishes to sort the name under G that would be the 13 character so 13 would be entered in the Start Sort Position text box Last Name then First Name or Initial Please Note Spaces and punctuation are included in the nu
74. has two user adjustable controls The first marked M is used to increase microphone sensitivity In a loud environment turning this counterclockwise will help to minimize background noise and make speech clearer In quieter surroundings turning it clockwise will increase mic volume level The second marked S will increase the lobby speaker volume by turning the adjustment clockwise Both of these adjustments are very sensitive and should be adjusted only if needed in different environments 92 Appendix D Access the AlphaEntry Database Remotely If the computer that contains your AlphaEntry database has Internet access you can allow your database to be accessed remotely This is useful for updating the AlphaEntry database with new resident information for allowing multiple entries to connect to a database from outside of your local network or for viewing the logs from a remote location To setup your network so you can access your SQL Server database from the Internet through you need to have the following A network that has a public IP address that you can use on the Internet Access to go into your firewall router settings Whenever you try to connect to your AlphaEntry database from any location on the Internet you will need to enter your public IP address in the database login screen If you do not know what your public IP address is just go to the computer that you have your database on and open
75. he right side contains the message that will be sent The fields between the signs will be added from the database to provide a personalized message to your residents email and or text message address The message generated in this sample would be as follows Subject Delivery from UPS Tom Evans You have received a delivery from UPS on 05 20 09 at 2 45 p m Please pick up your delivery in the mailroom Concierge This message can be edited to conform to your facility but be careful to place the fields appropriately When you click on the message text to edit it to your needs a box with field definitions will pop up on the left side to assist you in making your changes The preferred method of delivery notification for your residents can be specified for each resident in the Residents database record under their Notify tab 43 gt Main Tab 5 Pager Transmitter ANTENNA TA175 ENC Paging Transmitter Power Suppl dra To AlphaEntry P C Being able to instantly contact staff in an urgent situation is a very important part of building communications Whether your AlphaEntry system is being used in an assisted living facility to contact medical personnel or an apartment complex where a concierge needs to get in touch with maintenance or other staff a pocket pager system is an invaluable tool AlphaEntry has these features built in and only requires nominal additional paging hardware This sec
76. hree different phone numbers or relay codes can be entered for each resident or business suite can be listed but not have a call button or a button only visible to the concierge On systems that interface with No Phone Bill hardware the necessary information passed to the N P B equipment will be dependent on the manufacturer of the equipment and their code requirements The necessary string for the relay equipment is entered in the Dial Num field Dependant on configuration available connections are Standard Analog Intercom connection STR QwikBUS Interface STR QwikBus intercom in Apartment VoIP Device Interface VoIP Devices Which buttons are displayed at a lobby panel is determined during each lobby panel configuration For each phone number entered add the location and comments as needed For example you can enter the phone number for that suite the cell phone number for that person and a work number as well In the comments you can specify the times when each phone number should be used or other pertinent information As a good rule to follow always make Button 1 the number that the visitors will use In your system you may make a global decision to only allow visitors to see Button 1 and your concierge to view 1 amp 2 or all 3 This is variable at each entrance master to allow for maximum versatility in configuring your facility Any combination of Phones and Relays can be combined For instance a suit
77. ial out or enter the Comm Port number 1 e Select the type of device you will be using to Talk Listen when dialing out Phone connected directly to Modem MM Enter the Serial Comm Port used to connect to the open voice interface board E VVDTMF board w Enable QwikID CallerID usually only used for Concierge Calling Stations BOTH No Phone Bill AND an outside Tel Co phone line will be connected at this Entry What is the phone number of this entry 63 1 773 5302 optional only required for Call Forwarding option Call Forwarding Options if This Entry can receive Forwarded Calls 27 Will this Entry be using a Modem to dial out If your system will use a dedicated phone line or no phone bill equipment the computer will require a modem to interface to those connections Please refer to System Requirements on Pg 2 to determine the correct modem type If the Yes radio button is selected the following questions will need to be answered If the No radio button is selected the following questions will be grayed out and not required for this entry Dialing Button This will open a dialog box where you can specify special dialing prefix requirements for your area For more information about this feature see Appendix E Specify the modem to dial out You will most likely have only one choice available unless your computer is equipped with multiple modems If using an external modem you may enter a Comm Port
78. ialer to call the concierge they preface the number with 82 to temporarily unblock that information so their identity can be recognized by the AlphaEntry system To disable this feature uncheck the Enable QwikID box located on the Editor Communication tab see pg 27 14 gt Call Forwarding This AlphaEntry feature allows a concierge to intercept calls from an entrance when they are either screening visitors or wish to prevent calls from the entries to the residents at a time when their residents would not want to be disturbed If this feature has been enabled by the administrator There will be a button at the top right of the concierge screen which when clicked will alternate between ON and OFF When this feature is on all entries that have been enabled by this feature will operate in this manner e Visitor selects resident he wishes to call e The call is automatically routed to the concierge e The information pops up on the concierge screen identifying the calling entry as well as the information for the resident that the visitor wishes to contact e Atthis point the concierge can speak with the visitor contact the resident for instructions if necessary and can open the door through the switch console to allow the visitor access gt AlphaEntry will operate in its normal fashion with visitors calling directly to the residents with no intervention from the concierge TIP If a resident wishes to always hav
79. ication Email Text messages can be sent to mobile devices Enter the phone select the carrier and click the Add button Mobile Phone de List gi Ai ig o List of Mobile Carrier Add to List of Add to List of Emails Emergency Emails Addresses listed on the left will be sent notification messages when a package or message has arrived for them Addresses listed on the right will be sent notification messages in the event of an emergency related to the tenant For multiple emails please list them on separate lines To add a mobile text message address enter the Mobile Phone number and then select the carrier from the drop down box After filling in these two fields click either the Add to list of Emails or the Add to list of Emergency Emails button and the correct address will be automatically generated and added to the selected Email list A button to create a test send has been added to allow the administrator to confirm notification addresses are correct and operational When this button is pressed the editor will send a test message Please note that Internet access is required for these functions e Resident Restrictions Restrictions pertain to the optional QwikBus interface For more information on this please refer to the STR Interface section pertaining to the setup of the 1 S2 Button inputs 63 e Door Monitoring Door monitoring pertains to the optional QwikBus interface For more information on thi
80. idents can choose their own and have the administrator enter them into the database or set their own through www AlphaEntry com requires an internet connection and AlphaEntry Premium The administrator must enable this feature see Pg 61 Resident Access AlphaEntry can store an unlimited amount of access codes per resident The additional codes can be used for a visitor or service personnel that would need access to the residents apartment on a temporary basis Access can be limited to specific days date ranges and times by checking the appropriate boxes and setting the parameters in the Access Codes tab Access codes can be 3 to 15 characters consisting of numbers 0 9 and letters A Z By allowing combinations of 36 alphanumeric characters and requiring matching of the suite number AlphaEntry provides a very high level of security A log is kept for each system event including which access code was used and a picture of the visitor if equipped with a camera for additional security tracking ability These logs can be found in your AlphaEntry folder Call Buttons Location Access Codes Notes Photo Notification Restrictions Access Codes are used to easily allow residents or their visitors access to the building You can setup as many different Access Codes below as you would like for each resident The following fields are optional These fields allow you to specify particular dates and times that you would like specific
81. it at this time The password will usually be the same as the AlphaEntry F01 S Leyz F01 S Leyz F18 William Kerr p F18 William Kerr Editor pass code Et AlphaEntry MailRoom Editor Configuration gt Main Tab 2 MailRooms When AlphaEntry MailRoom has been installed in your system additional options will appear in your main AlphaEntry Editor which will enable you to configure your display s in each of your mailrooms or common areas You can have as many display monitors as you need and each can be configured independently In multiple mailroom scenarios you can select in each resident s record which mailroom you wish to associate that resident with This way this resident s package information will be directed only to the display monitor in the mailroom they would normally use X BB Alphatntry Editor v3 00 18 In the example to the left The MailRooms tab has been selected and the East Enter Location Name or Address 101 Broadway New York MailRoom has been highlighted Entries MailRooms MailRoom Weather amp Messages MailRooms MailRoom Setup Display Colors MailRoom Name East er On this screen you may ervi enter the Header text you r ee Compact view US Postal Service i SS wish to display at this Freen location as well as the gt information and order you wish to display for each Type Image package entry
82. lays Welcome Phone Codes Options Tenant Access Switch Console Camera STR VoIP telephone entry type system the phone codes tab will be enabled This screen is Phone Code e used to configure relays to respond to DTMF tones produced by the resident s Phone Codes that can be used by the person receiving call to activate an external relay 9 1 4 5 0 Open Front Door telephone This allows the residents to Phone Code e Code 9 0 9 or GEN operate door releases or control other Relay Board Number 1 r ER a necessary devices It is highly of Seconds Relay is active 5 0 recommended that you enter a een Front Door description to document what the relay usage will be Adding a phone code Enter the phone key you wish to control the device in the Phone Code field 0 9 or Enter the Relay you will be using to control the device You can have up to 16 boards of 8 relays each depending on your application so you must enter the board number and then the relay number in their respective fields Enter the duration in seconds that the relay will be activated The Editor will insert the previously specified global default relay time but this can be overwritten The duration of activation can be from 1 999 seconds Deleting a phone code Highlight the line of the relay you wish to remove by clicking on it Press the Remove Selected Phone Code button to the right Note On
83. le in the Editor Setup tab see pg 24 Clicking this icon will display any stored notes pertaining to this resident These notes are read only and can only be changed in the Editor Show There is a picture on file of the resident which can be viewed by clicking that Picture s icon f There is no picture of the resident on file Click this icon to take a picture of the Take Picture dem resident A text message can be sent to this staff member or resident s cell phone and or i email Clicking on this icon will open the messaging window Staff member paging essage S can also be accessed here Paging can only be sent from the PC with the paging transmitter attached at this time Back This resident has a package to be picked up The number below the icon indicates ackage a the number of packages see Pg 15 for more details Key This resident has the door monitor option see Pg 64 for more details All calls made by the Concierge through AlphaEntry are logged and the numbers are not displayed on screen to maintain resident privacy The Concierge can be equipped with a phone that can dial out for calls not listed or be restricted only to AlphaEntry listings gt Emergency Off Premises Staff Other Tabs In addition to the regular directory screen tabs can be turned on for emergency phone contacts and off premises listings enabling the Concierge to place calls from AlphaEntry as easily as contacting residents
84. le to RFI from unusually strong nearby transmitters EMI from electrical lines running nearby or existing wiring that is not twisted in poor condition or not a suitable gauge Bus lines should use a minimum of 18 gauge twisted pair non shielded wire To reduce the risk of interference or system problems e Always use single twisted pair wire for the two wire BUS lines Do NOT home run stations Use risers to reduce overall cabling lengths e Do NOT double wires to increase effective wire diameter This will cause interference problems Do NOT install any unused additional wires with open ends Never connect the shield from cable or connect the shield from one cable to another Riser resistance should be less than 20 ohms Do NOT do any wiring of the system or ancillary devices while the system is powered AlphaEntry Touch Screen Lobby Panel Push Button Sub Entry TT33 2 Push Button Main Entry TT33 2 Network or Internet Connection Primary Bus J Translator Push Button Concierge SE Station de ww sw BUS BUS TO UT pa PRIMARY Maximum of 25 units per riser channel HEN EEE ER To next MXA333 ET terminals are used to connect an outside apartment door bell button to make a distinct ring to the F5E1500 indicating a visitor at the door 86 AlphaEntry QwikBUS VIDEO Wiring Diagram QWIK BUS WIRING REQUIREMENTS Max 1
85. ly add them to the entry master that you are currently configuring In some applications such as two entrances in one building where all residents would be listed this saves data entry time by automatically marking all resident records for inclusion in the display using the Add all EXISTING Residents button rather than having to change each record manually If you have a situation where most of your residents will be listed but not all you may still want to mark all for inclusion and then override the individual resident records by removing them from a specific entry master using the display check boxes shown below Obviously this global change must be used cautiously because it will change all the records and is an irreversible action A warning box to this effect will appear when this button is selected Include all NEW Residents in this entry by default Add all EXISTING Residents to this Entry Automatic Adding of Residents Features 26 Include all NEW Residents by default This check box will automatically mark a new resident record to display at this entry master as they are added to the database to save data entry time Individual records can be changed at any time through the resident record editor Where an individual resident is displayed can be seen by accessing the individual resident record Location tab where all entry masters in the system will be displayed The picture below shows the portion of the Resident r
86. ly one relay line can be removed at a time to prevent accidental deletions Editing a phone code Highlight the line of the relay you wish to edit by clicking on it The information for that line will appear in the Add Edit fields below and can then be modified as needed When editing is finished for that relay press the Add Phone Code button and the information will be added into a new line When you are sure your listing is correct highlight the old line and click the Remove Selected Phone Code button A few notes regarding phone codes and relays The relays provided on the RYOO8AE boards are factory set to be Normally Open but can be individually changed to a Normally Closed state if needed by changing the relay s jumper on the board Setting one number to operate more than one relay In the example below pressing the key will release the door for 3 seconds on one relay turn on the inside lobby lighting for 180 seconds on a second relay and call an elevator to the lobby with a third relay set for a 2 second duration wired in parallel with the lobby elevator call button 32 Setting more than one number to activate a relay In the example below the first relay will also activate by pressing the key to release the door but this will not turn on the light or call the elevator as the other two relays will not be activated This scenario is illustrated below DT Setup Communication R
87. mber of characters e Hiding a Listing The Hide check box on the right side will make that button position invisible preventing calling to that number or intercom but will leave the information available for system use Hiding a listing enables you to store information that is not displayed at any of the lobby or concierge screens Why would you want to do this If you create a resident record MAILMAN and give that record an access code of MAIL123 the mailman can buzz himself in to deliver and pickup mail Then hide the listing so MAILMAN does not show up on the resident directory Creating non displayed listings for any service personnel that come to the building frequently gives them easy access and also logs all their arrival times in the AlphaEntry event log e Priority Listings All priority listings will display at the beginning of the AlphaEntry directory in Yellow on Black You may wish to list the building super or the management office at the top of the screen for easy visitor access The listing will also appear in its usual alphabetized location 55 e Email Address Enter this resident s main email address to give them the availability to access their information through http login alphaentry com requires an internet connection and AlphaEntry Premium In the package tracking section additional email addresses and text messaging information can be added e Assigning Call Buttons to Residents Up to t
88. ment during a programmed date range Checking the Use Sa ESET Scheduled Welcome Screens box will automatically enable the special messages to activate when the current date is within the administrator s determined date range Placing a check mark in the box next to Hide Welcome Text leaves the Welcome Screen images only Define Schedule amp Images Clicking Touching will open the screen where the administrator can input and delete scheduled welcome screens and adjust date ranges Please Note The Define Schedule amp Images button is grayed out if the Use Scheduled Welcome Screen is not checked To add a special welcome screen click the Add New Schedule button A window will open where you can specify the starting and ending dates The administrator will also specify the image name A thumbnail of the selected image will appear on the lower right The graphic can be created in any graphic program in jpg gif bmp or png format To delete a scheduled entry highlight from the list on the left and click the Delete Selected Schedule button When scheduled screens are used it will automatically suspend the slideshow during the date range associated with the scheduled screen The scheduled graphics file default location is C Program Files AlphaEntry SchedulePics 31 e Entries Tab 5 Phone Codes If you are using AlphaEntry as a Setup Communication Re
89. n screen keyboard on that station s Option tab see pg 33 for more information Administrator Shortcuts Type these 4 letter codes in at an entry or master either by the onscreen directory keyboard or a standard keyboard if equipped and then click the RESET button or Enter key to shut down the entry master to access other AlphaEntry components Shuts down the entry and invokes the Editor at this entry only the rest of the system will be fully functional if the Editor Software is installed on this Entry Master Change this Entry Master to another Entry Master or change to another database Shuts down the entry and invokes the Log Viewer Same as LOGS Shuts down the entry and returns control to Windows 18 Chapter 3 The AlphaEntry Editor Introduction The AlphaEntry Editor allows persons with administrative access to configure all entries masters as needed to fit your specific facility It also allows access to the resident database to add delete and modify your resident records Because AlphaEntry can be used with multiple entries or masters and since each system is different in it needs the editor is set up to allow each entry to be configured independently as required by the physical location and facility layout Two examples of this follow A simple application 123 West 73 Avenue is an apartment building with a front and side entrance There is no concierge or attendant This sce
90. nario would require the following Front Entry All residents Side Entry All residents A more complex application Miami Luxury Towers is a gated community consisting of 4 separate buildings There are 2 concierges located in Building 1 and there are 3 gate entrances to the facility Gate 1 is exclusive to Bldg 1 Bldg 1 and Bldg 2 have one entrance and share a second common entrance at the rear Bldg 3 and Bldg 4 have one entrance each The breakdown of this scenario would be The versatility of AlphaEntry enables you to configure difficult facilities in the easiest way possible 19 Programming and System Configuration gt System Security Codes Please Enter Your Security Code Si Cancel OK The information displayed in the AlphaEntry application is maintained in a database file This file stores resident and business names locations and necessary contact information Alpha Media Inc has developed the AlphaEntry Editor to allow the administrator to input names locations and phone numbers as well as set administrative options easily To access the Editor click the AlphaEntry Editor Icon on your desktop If you are currently running AlphaEntry type EDIT at the on screen keyboard then hit the Reset button or if equipped with a keyboard at this station type in EDIT and hit Enter see Administrative Shortcuts If a security code has been set the code entry pad
91. ne numbers Press the New button near the bottom of the screen Enter the name of the contact phone number button label and related comments in the appropriate fields as shown in the previous section When all the information is entered and verified Pressthe Add button to save the contact to the database Fr Wo e Entering Staff Other Contacts This section is used set up communications with employees or locations in the facility that the concierge would call on a regular basis such as Parking Garage Restaurant Main Office Valet Housekeeping etc By entering these types of contacts here the concierge will have quick access to important staff and locations Press the New button near the bottom of the screen Enter the name of the contact contact information button label and related comments in the appropriate fields as shown in the previous section f Notification Door Monitor If your AlphaEntry system is equipped with a paging transmitter you Pager Notification can add pager capcode information under the notification tab This Pager Capcode 1734561 feature is only available in the Staff section Capcodes must be all numbers and 7 digits long When all the information is entered and verified Press the Add button to save the contact to the database e Editing contacts To edit a contact of any type highlight the selected entry from the appropriate list on the left of the Contacts Editor Screen and mak
92. nents you do not want to install Components Description Editor Log Viewer Database AlphaEntry a AlphaEntry directory display system that provides tenant information and communication ability Destination Folder AlphaEntry Editor L Log Viewer Entry Master Software For Configuring and Data entry To view real time event information Browse C Program Files x86 AlphaEntry Space needed by Setup 19 5 MB Space available on disk 22 6 GB AlphaEntry Please enter the password you would like to use for the System Administrator login in the AlphaEntry Database Password Yerik Password Database This machine will be the System Server If you selected the Database option you will be prompted to create a new password This password will be needed whenever making a new connection to the AlphaEntry database This password can be any combination of alphanumeric characters A Z 0 9 and is case sensitive Once the software has completed the installation process click the Finish button to close the installation program On the initial start of AlphaEntry you will be asked if you wish to use the demo database or start with a clean database In a facility installation you will want to start with a clean database and enter real information for that facility but if using a computer for a demo you may wish to use and or modify the provided
93. nnnnnnnnnnnnnrrrvrrnrrrrnnnrnnnnnnnnnnnnnnnrrrrnrrrrnnnnnnnnneeeenssseeee 16 gt To Display Packages in the System for the Resident 16 E ee Mee e ee ects aa A A ova nets states ene sec eae A E E E E 16 ENN 17 gt To Mark Package GS Picked Up ivssiina oroesivecesessucnndasanaiedeonsduiedehevanseaundeesabiaededendesesaavedssecstdosdedadieesneedvesaanees 17 gt PENN 17 KN AP RENN IV all ROOMY EE 18 KN Using a Standard Keyboard on an AlphaEntry Station 18 Chapter 3 The AlphaEntry FT 19 KN NEN OGG TIO I oascacace sess etnecaeca E R N O R S N 19 KN Programming and System Configeuration 20 DR I dd fies ol E O lt 1 aie Re er one ee en eo EN EE 20 gt TSN 21 gt EE Sreet eege EE ER gt Explanation of The Editor s On Screen Buttons 22 gt Main e EOS crini ei e aar Er E O EOAR ENEAK ESEE EEE NEEE 24 e Entries TaD Ad Entry SCE Dix EE 24 Entries Tab FZ Communion EE 27 e Entries 130 Ha REIGY E 29 e Entries Tab 4 Welcome EE beau ancwndaiedmunatgah Saamsenidnenstaumedunares 30 e Entries Tab Fo Phone COGS rv 32 e Entes Tio RO CIOS canoer eaaa aieea airon 33 e Entries Tab 7 Tenant NG 36 O Important Postal or Service Personnel Access Information 36 e Entries Tab 8 Switch CNS aa 37 O Adding a switch console activated relay rrrnrrrnnonnrnnnnnnrnrnnnrrnnnnnnrnnnnnrrnnnnnrnnnnnernnnnrrnnnnernnnnssrnnnnesennnn 37 O Deleting a switch console activated relay 37 O Editing a switch consol
94. nnnnnrrrrnvnnnnnnnnrrrnnnnnnnnnerrnnnnnnnnnenseene 57 Entering NO Phone Bil NUMDETS ve 57 e Entering No Phone Service Dummy Codes rrrnnnnrnnnnnnnrrnnnnnnnrrnnnnnnnvrrnnnnnnnsrnnnnnnnsrnnnnsssnnnnnnsssensnnnsssennnn 58 e Entering Relay Analog Intercom Information 58 e Entering VOIP Device tee CC Le E 59 e Entering STR QwikBUS Information 59 O Programming an STR Device to a button 59 O Programming a TTE33 2 Entnvtoabutton eccccccsscccseceeecceseceeeeecseceeeceeeeeseeeeeeesseeeeseneeeseeeenaees 60 e Selecting Locations to Display Resident 60 e Assigning Resident Access Code 61 e Entering Resident Notes sariesrcorie iorns a N ENE EE 62 e Suggest 62 e Resident Notification for Package Arrtival 63 e Resident de 0 EE EEE EE EE EE EAER ENER 63 e DN 64 e Resident Screen Search Feature EEN 64 Entering Emergency CONLACES ENE EEEE EEE AEEA EEREN 64 e Entenne OT Premises ue EC 64 e Entering Stat Other COMUACES EE 65 e FE geint E EE 65 e DN 65 e SV SS ERE EE NE tenes 65 Chapter 5 AE Oe d el ie Mailroom ME 66 K Interne ue CN 66 KN Starting le E ng e e MAR e WEE 67 KN Exiting AlphaEntry MailROOM MEN 67 KN AlphaEntry MailRoom Editor Conftgeuration 68 ler EE areire i n ege 68 e Package Information Refresh Ree 69 e Display Background SONG Siisccsececsscsosesneecieassiansed dgusuinaseousanetaceodeiatennddasuneacogaseanoaad aa 70 e PENT ESN 70 e vene 71 e MET eet el TEE 71 Cha
95. ny different types of anti virus packages have a software firewall in them that block any outside access to the computer To properly setup AlphaEntry you may need to configure the personal firewall software on a machine to allow network traffic for AlphaEntry to enter that machine Normally these settings are listed in an area called Exceptions in the personal firewall If you are using multiple entries that share one database or you need to remotely use the Editor or Log Viewer software you will need to setup two exceptions for AlphaEntry one for the SQL Server database file sqlservr exe and a second for the AlphaEntry Hub Software aehub exe To setup these exceptions in the Windows Firewall please do the following Go to the machine that you have your database installed on Go into the Windows Control Panel Double Click on Windows Firewall Click on the Exceptions tab Click on the Add Program button Click on the Browse button e EC NR Browse to the folder that AlphaEntry is installed in a Usually c Program Files AlphaEntry 8 Select the aehub exe file and click Open 9 Click OK in the Add a Program window 10 Click on the Add Program button again 11 Click on the Browse button 12 Browse to the folder that the Microsoft SQL Server software is installed in a Usually C Program Files Microsoft SQL Server MSSQL 1 MSSQL Bin 13 Select the sqlservr exe file and click Open 14 Click OK in the Ad
96. once for paging purposes These VoIP zones are configured in the editor see pg 51 There are two pre configured buttons that will always be available Call all Zones will call any device associated to a zone and Call all Call Entries Devices which will call any device programmed in the system Call Hallways If you are using VolP Zones for paging purposes only open voice ER type devices should be included in the zone Call Offices This feature is not intended for emergency fire alert 13 gt QwikID Caller Identification When the concierge is equipped as a standard dialer system and the dedicated phone line is equipped with Caller ID and a CID capable modem any call placed from a resident ring down or outside caller to the concierge will display on screen with QwikID unless this feature has been disabled in the editor If the caller has blocked the CID information from displaying then QwikID will indicate that the information was not available The feature works similarly to Caller ID displaying the number and name of the calling party if available through the caller ID information When a call is received QwikID searches the AlphaEntry database If the calling number matches a resident phone number in the database the resident name and suite information is added The actual resident phone number is not displayed to insure privacy In addition the call is time and date stamped All incoming calls ar
97. ons or even no buttons if you want to use that particular entry as a directory without contact capabilities Every effort has been made to make AlphaEntry flexible enough to be easily configured to your facility s needs To configure the buttons that show at this entry check the boxes for the buttons you want visible 25 Default Language AlphaEntry prompts can be displayed in English French German Russian and Spanish You can even use a different language at each entrance if you wish Simply select your languages of choice from the drop down menu shown below Tenant Access Switch Console Camera Email STR Language buttons shown iy French German Russian Default language English Play Voice Prompts Language Display Options Buttons will appear on the main screen to allow visitors to select their preferred language during their session with AlphaEntry When their call is done the entry will return to the default language which must be selected in the default language dropdown box Play Voice Prompts Checking the Play Voice Prompts checkbox will enable audio prompts as well as visual prompts in the chosen language This is a valuable tool for those who may be visually impaired Your entry must be equipped with speakers connected to the PC for this feature Adding Residents automatically If you have already entered residents into the database this feature enables you to automatical
98. orting Residents from another Data file To assist in entering basic Resident information AlphaEntry will allow the importing Import Residents of Comma delimited files a k a Comma Separated Values CSV Excel files saved in CSV format can be used providing the fields are setup in the proper order Many other spreadsheet programs also support this file extension To start this process click the Import Residents button on the bottom left of the Resident Editor main screen The screen below will appear The blue Example link on this screen demonstrates the proper format required to move your data successfully into the AlphaEntry database If you wish to use the example as a template for your data you may do that also The conversion program looks for the RESIDENTIAL LISTINGS and the COMMERCIAL LISTING demarcations to differentiate between the ways a commercial or residential listing is saved so be sure to retain those between your two types of listings and enter your residential residents first NOTE When the Resident Import Option is used if you already have information in your resident AlphaEntry allows you to automatically import your list of residents pr from a Comma Delimited CSV text file This will make it easier to data base it will a ppend to the existi ng information setup your initial list of residents so you do not have to type all of BEE and not overwrite your existing information Click on
99. personnel are used to allow access to the building as well as providing personal pass codes to allow or disallow various system tasks Cad The following fields are optional These fields allow you sd ard to specify particular dates and times that you would PICKLE Main Admin Code like speci fic codes to work CLEAN Cleaning Lady Code Days Code PICKLE New Code Remove rr n Admin Code Times 12 00aM its9PM Security Code this code can also be used in AlphaEntry to do any of the following system tasks We Admin JL RI frr fa yr NOTE You should give at least one person Administrator access so only an Administrator can edit this tab Jew Cor e Inthe section above click the _New Code button e Inthe Code box enter the security password code of your choice Security codes can be any combination of alphanumeric characters A Z and 0 9 and must be a minimum of three characters in length Security codes are not case sensitive e Inthe Description box you may choose to enter an optional description for this code e In the Security Code section at the bottom check the tasks you wish to allow for this staff member Checking the Administrator Box will automatically allow all tasks all boxes will be checked and gray out When completed click the _Add Code button e To modify a code or its privileges highlight it in the Code Box above and make the changes below e To remove a code highlight it
100. pter 6 ATEN Ne 72 KN ME OO el de 72 gt Door Mon NENNE 72 gt Tenant Personal Code serrr a e E adam EE E EEEE E EEEE AEE 73 NNN 73 gt Concierge enabling an apartment s monitoring seeeeeeeeeeeceeceeccccccscccccesccccesesseeeeeseeseeecauacseseseeeeeeeesseeess 73 gt Concierge shunting an apartment s monitoring seeeeeeeeeeceecceccceccccecccececceeeessseeeeeseeseesesaueueeeseeeeeeessseeess 74 gt Tee Be 74 Chapter 7 AlphaEntry Wiring Diagrams sesesessssececscsesececscsesesecececsesesecececscsesececececsesecesecsesesesececscseseseceee 75 KN Lobby Panel w Handset Std Dialer cccccccccccccccccccccceeccecececseeeeeeeeeeeeeeeeeceeeeceeeeeeeeeeeceeeeceeeeeeeeeeseeeeeeeeees 76 KN Lobby Panel w Handset Std Dialer N P S Option 77 KN Lobby Panel w Handset No Phone BI 78 KN Lobby Panel w Handset No Phone Bill w Outside Dialmg 79 KN Lobby Panel w Open Voice Std Dialer ccccccccccccccccccccceccceeeeeceeeseceseseeeceeeeeeeeeeceeeeeeeeeeeeecceeeeeeeeeeeeseeeeeees 80 KN Lobby Panel w Open Voice Std Dialer W N P S Option 81 KN Lobby Panel w Open Voice No Phone BI 82 KN Lobby Open Voice No Phone Bill w Outside Dialmg 83 KN Concierge Handset Installations ccccccccccsssecccsneccccensccceeececcseuscecsenseesaueeeesseceeseueeessaesesseuesesseaaecesseeeeesees 84 gt STANDARD DIALER Unrestricted Outside Dioling 84 gt STANDARD DIALER Limited Outside
101. r lend the SOFTWARE PRODUCT Transfer You may permanently transfer all of your rights under this EULA provided the recipient agrees to the terms of this EULA Support Services Alpha Media Inc may provide you with support services related to the SOFTWARE PRODUCT Support Services Use of Support Services is governed by the Alpha Media Inc policies and programs described in the user manual in on line documentation and or other Alpha Media Inc provided materials Any supplemental software code provided to you as part of the Support Services shall be considered part of the SOFTWARE PRODUCT and subject to the terms and conditions of this EULA With respect to technical information you provide to Alpha Media Inc as part of the Support Services Alpha Media Inc may use such information for its business purposes including for product support and development Alpha Media Inc will not utilize such technical information in a form that personally identifies you without your permission Compliance with Applicable Laws You must comply with all applicable laws regarding use of the SOFTWARE PRODUCT 3 TERMINATION Without prejudice to any other rights Alpha Media Inc may terminate this EULA if you fail to comply with the terms and conditions of this EULA In such event you must destroy all copies of the SOFTWARE PRODUCT 4 COPYRIGHT All title including but not limited to copyrights in and to the SOFTWARE PRODUCT and any copies thereof
102. re as needed for best results it is recommended that you do not exceed a picture size of 400 wide by 300 high ES If this icon is visible after selecting a resident in AlphaEntry it indicates a resident picture is available NOTE Resident photos can also be taken by the concierge if enabled see pg 13 62 e Resident Notification for Package Arrival There are two areas of the Resident record that are used for email features of AlphaEntry The primary email address is to be entered into the field next to the resident s or company name This email is used to login to the AlphaEntry Premium area on the AlphaEntry website The other location for email is under the Notification tab as shown below which is used for package arrival and text messaging functions Residents email addresses and or mobile device contact information can be stored in AlphaEntry to enable automatic notifications of package arrivals to email accounts or cell phones capable of receiving text messages These Email Cell Phone addresses can also receive text messages sent from masters with message sending capabilities Email Notification for Package Arrival Emergency Notification for Family Members Terry 1953 hotmail com o Terrysdaughter hotmail com 2175558495 0txt attinet 2125553888 txt att net for multiple Emails put one address per line for multiple Emails put one address per line Send a Test Notification Email Send a Test Notif
103. rgency Call is received This feature is used in concierge applications to store needed information regarding a resident If there are notes in this field the concierge will see a clipboard icon on the right of the resident s call box Clicking that icon will display the notes Emergency Notes are only used with the optional AlphaEntry emergency call system and will display only when an emergency call is received from the resident These notes will be instructions to the concierge regarding notifications and or other health related information pertinent to the resident Both of these memo fields are only editable with administrator access through the editor If the Clipboard Icon is visible after selecting a resident in AlphaEntry it indicates notes are available regarding this resident e Entering Resident Pictures The Photo tab allows you to display multiple pictures of the residents and their common visitors to assist in identification by the concierge or other personnel with access to AlphaEntry Photos could be displayed at a visitor entrance but it is not recommended for security reasons You may Take a photo from a local camera or insert resident pictures jog bmp gif png Select the picture by clicking the browse button A copy will automatically be stored in the AlphaEntry database Once the photo is uploaded you can enter an option description for that photo if needed Although the program will resize the pictu
104. rived for them KN AlphaEntry MailRoom is an add on module designed to seamlessly integrate with your AlphaEntry products to provide display monitors in your mailrooms common areas or other locations to alert the residents that they have packages awaiting pickup It is fully customizable to suit the unique requirements and security concerns of your facility EE Starting AlphaEntry MailRoom To start MailRoom Double Click on the AlphaEntry MailRoom icon on your display AlphaEntry MailR oom SQL Server Database Login Please enter the following information for your AlphaEntry SQL Server NOTE On initial start up only you will be asked to SOL Server Address Port specify where the AlphaEntry database is located SQL Username SOL Password ae i Please fill in the required information on the screen and press the el button To exit out of MailRoom 4 09P Farmingdale NY 11735 lp Partly Cloudy i Partly Cloudy en Few Showers W 1 43 F L 49 F H 57 F L 58 F H 65 F UphaEntry STEET 009 Alf tedia Inc All Rights Reser B11 Milton Beale V B11 Milton Beale B18 Serge amp Marina A Double Click anywhere on the Dark Gray Header and 811 Milton Beale the program will close or hit Esc if you have a keyboard connected NOTE If a password is required to end the program you will be D20 Yelena Feldman D20 Yelena Feldman asked to enter
105. rmation Staff members or EE family members may need to be notified directly by ER emails text messages pagers or remote signaling Only send notification if call is not acknowledged in 10 seconds devices All these notification methods are available TC Emails Cell Phones through AlphaEntry Emal ddes NN SS Staff Members FR MS n The message sent can be customized through the Gase AlphaEntry Editor to give appropriate information Matthews Keith e aimee to the recipients Only send notification if call is not acknowledged in seconds Notify Family Members listed in Resident s Settings when this input device is activated To send Notifications to Pagers Check the pagers box to activate this feature You may enter a pager capcode in the field to send the notification to all pagers within that capcode group Pagers allow up to 6 capcodes so that they can be programmed to be part of several zones or groups as well as an individual receiver making this system extremely flexible for all applications Any staff member with a pager listed in their record will be included in the Staff Members drop down list Their individual pager capcode is located in their staff record under the Notifications tab Select the staff members to receive pages by checking the appropriate boxes Please note that if a staff pager is checked to be notified and he is also part of a group to be notified he will receive two pages for this even
106. s jw Yes No SIP Username a5g2h4 M Echo Noise Cancellation SIP Password stats AGC Auto Gain Control Auth Username myoffice doud 4 Mic Boost Sound Devices Volume Levels Speaker Default Speaker Speakers Microphone Default Mic sl Microphone EE This entry will be using a handset for communication Will this Entry be calling VoIP devices If your facility will be using VoIP devices in conjunction with AlphaEntry then click the Yes radio button to enable the rest of the configuring questions SIP Account Settings You will need to specify the SIP Username SIP Password and Auth Username for your SIP Server Note You will also need to specify your global SIP Server Address in the Main VoIP SIP amp Zones Tab Sound Devices Specify which audio devices you want to use for speaker and for your microphone when communicating through VoIP technology If you are using a handset select the This entry will be using a handset for communication checkbox This checkbox does not actually change the functionality of the software but staff will be prompted with more accurate wording icons and prompts Audio Settings AlphaEntry allows for some manual editing of the audio settings used in VolP Communication These might come in handy for noisy lobby locations or outdoor environments Options provided are Echo Noise Cancellation Auto Gain Control and Mic Boost Vol
107. s bells sirens or strobe lights Some may want to trigger an auto dialer To set a relay to close when an S1 or S2 device is activated enter the specific Relay Board Relay number on that board and the number of seconds you wish the relay to remain closed ranging from 1 second to 999 seconds e If you do not put a value in the Active Seconds field the relay will remain closed until the device is reset or the emergency call has been acknowledged If the device is a momentary contact type then the relay will operate until the emergency call has been acknowledged e Ifyou put a value in the Active Seconds field the relay will open even if the device has not yet been reset or the emergency call has not been acknowledged e Ifa Normally Closed Relay is needed for a specific application the jumper for the specific relay to be used can be switched on the relay board enabling the relay contact to open on activation normally closed operation AS The S1 S2 Button Notifications Setup S1 S2 and Button Inputs ES When an input is activated AlphaEntry has multiple ways of notifying the people that need to respond Send notification to Depending on the facility type Concierge Security Nursing Desks or Management may need to receive Iw Pagers specify a capcode and or select the staff members that will receive page Pager Capcode 0878201 must be all numbers and 7 digits long Staff Members the alarm and related info
108. s go out This reduces unnecessary alarms to pagers emails or cell phones and at the same time insures that a notification will go out if a call is made and someone is not at a master station to respond Resident Restrictions Screen e This screen is located in the Directory in the resident s record under the Restrictions tab Call Buttons Location Access Codes Notes Photo Notification Restrictions Depending on the type of facility and residents you may have need to This resident does not have access to the Door Release allow some residents but not all This resident does not have Cal Down access Cirde button residents door access concierge call This resident does not have 51 access down or emergency call access To This resident does not have 52 access allow the most flexible configuration thee ranteen hne Bulle 1 ges for the facility needs these features This resident does not have Button 2 access can be enabled globally but some This resident does not have Button 3 access only on video devices residents can be restricted from using them on a case by case basis This resident does not have Button 4 access only on video devices NN To establish restrictions for a specific resident use the Restrictions tab located in that resident s record to check off the features that they will not be permitted to use 50 gt Main Tab 7 VOIP amp SIP Zones E AlphaEntry Editor v4 0
109. s list answered the call bar will turn blue as shown in the Hide QwikID Box second picture If you need to you have the capability to transfer QwikID Recent calls received PEARLMAN WALTER 1730 09 3 37 PM their call to another QwikBus device As an example the resident you are speaking with wishes to contact the garage to have their car brought around You can transfer their call to the garage valet by clicking on the blue transfer icon on the left and then select the device to call from the staff location or the main directory then hang up The receiver of the call must have a QwikBus FSE1500 intercom to receive the call Click the Green Call button to return a call Click the Red X button to remove a call from this list Hide QwikID Box Enable Door Release for this entry When this box is checked the fields will be visible to enter the Relay board Relay number and the number of seconds you want the door to be activated This applies to open voice FSE1500 devices only 41 This will close the specified relay for the specified length of time when the key button at the inside station is pressed Unanswered calls get forwarded to a call center Enabling this option will cause any calls to an STR Device which are not answered within a preset amount of time to be forwarded to the call center you have set up under the Relays tab e Entries Tab 11 VoIP Will this Entry be calling VoIP Device
110. s please refer to the STR Interface section pertaining to the setup of the Door Monitoring Options e Resident Screen Search Feature Bobkova Galina To simplify finding specific residents in a large facility with many Boffa Robert resident listings AlphaEntry includes a Search field located at the Bordman Melissa Borst Andrew VM bottom of the Resident list which will search for First name Last name Company name or Suite number Residents 581 Import Residents e Entering Emergency Contacts This section is used for what is considered Emergency contacts only i e Police numbers Fire Department and Medical numbers You may have some emergency numbers for building issues i e Elevator Emergency Repair plumber off site building management that you would prefer to enter in here as well Select the Emergency tab Press the New button near the bottom of the screen Enter the name of the contact phone number button label and related comments in the appropriate fields as shown in the previous section When all the information is entered and verified Press the Add button to save the contact to the database Entering Off Premises Contacts This section is used for Phone numbers at other locations that the concierge would call on a regular basis such as Parking Garage Restaurants Drug Stores Cleaners Florists etc By entering these types of numbers here the concierge will have quick access to important pho
111. s you to manage your resident s package deliveries logging both delivery and pick up time date and notifying your residents at the lobby panels and or by email or text messaging depending on configuration AlphaEntry MailRoom is an optional add on that will allow you to have displays in your mailroom s to let your residents know they have received packages as well as view building announcements local weather forecasts and more AlphaEntry can be configured to allow your residents to notify a concierge security guard or main office in the event of an emergency by using optional emergency voice call stations or other devices in their residence These features are invaluable in an Assisted Living scenario All these available features can be enabled or disabled in the AlphaEntry Editor to customize the application to suit your facility s unique needs and security issues With a simple network and or internet connection AlphaEntry is multi building capable and allows a virtually unlimited number of buildings entrances concierges and residents all working from a common database so that information updates and resident changes can be accomplished quickly and easily from any location With AlphaEntry s online resident interface residents can update their phone and contact information change their personal access codes see when packages have arrived for them and change their notification options With the optional AlphaEntry
112. set up convenience the live feed from the camera will display in the lower right side of the box if concierge to capture visitors standing at the desk for the log If this installation has an Internet connection you can allow your residents to see live video on their computer or iPhone from this camera to verify visitors e mera FTODe Camera controls Zoom Face Tracking Clicking on the button will Image Controls Full Auto Mode Brightness p ane alen open the window shown to the right This window will vary Contrat t Black and White i EE ENE with the camera and device driver that is chosen but can be Saturation E z rige used to optimize and adjust the camera for the best picture Ato P results With most cameras a live window will open so you can tine view your adjustment results us Freeze e Incandescent User Defaults Factory Defaults ee i Save Restore Restore C Daylight Always be sure to take variations in lighting during the day into account Note The Camera Properties button is only accessible C OF On from the PC that has the camera attached Close O Adding Additional Cameras Clicking on the button will open the window shown below 38 G AlphaEntry Remote Cameras for Building 2 This screen lets you setup additional cameras that are connected directly to this entry These cameras can be viewed from the QwikCAM scr
113. sident Call Buttons Location Access Codes Notes Photo Notification Restrictions Door Monitor In large facility or multiple building SCENar1OS EA you may want to list the resident only at a main Display this Resident at Entries VoIP Zones w Building 2 A Elevators gate the Concierge s screen and the resident s Conderge 1 wi Entries SC SR v Concierge 2 Hallways specific building entrance To do this check the sl Concierge 3 E SIE 7 Garage boxes for all the locations that you wish the Eee resident to be displayed All available locations Floor or name will be shown in the list box Building Zone this Resident is located in Building 1 v Enter the Floor number or name and the MailRoom Building if applicable All entry masters in the East v complex will be available in the drop down box Whether or not these fields will be displayed is determined at the set up for each entry master If the system is equipped with AlphaEntry MailRoom the mailroom drop down box will list all available Mail Rooms in the facility for display purposes If the system is using VoIP Devices you can set up the relationship between your VoIP Zones and your VoIP devices here 60 e Assigning Resident Access Codes Resident Access codes are used to allow residents to buzz themselves in when AlphaEntry controls the locked entry door s The administrator can assign access codes or res
114. station s address 7 Enter a Button Label such as a Suite number or location 8 Enter Comments for Button such as No Calls after 10 00 pm Call here 8 00 5 00 etc 9 Check the Forward un answered calls to call center box if using this option This allows the visitor to speak to a predetermined location if the call is not answered by the resident within a specified time 59 o Programming a TTE33 2 Entry to a Button Button 3 STR Device DialNum Relay STR VoIP Hide Device Address 1 addr Button Label Comments displayed next to Button Panel Link Suite No calls after 11 00 pm Forward un answered calls to call center When a TTE33 2 device is detected on the system a panel link button will also be visible in the STR device button box shown above This will enable the TTE33 2 to aN ni call to the apartment station s when the corresponding panel button is pressed Ge m4 aS oF G To link apartment stations to a TTE33 2 panel SE 10 1 Be sure all other QwikBUS devices are off except for the translator 2 Click the Button in the resident editor If this button is not visible this system does not have a TTE33 2 attached to it 3 Press the associated button at the TTE33 2 panel It will link with all the devices specified in this button box If additional devices are added to the apartment at a later time it will link to them automatically e Selecting Locations to Display Re
115. stem that requires a dry contact to initiate a call Click the radio button Relay After this is selected the relay fields will appear Enter the Board number in the first field Enter the Relay number on that board in the second field er Je mp The Length field which determines the duration in seconds of relay activation is set to the system default but is adjustable here for each relay and its special applications dl Enter a Button Label such as a Suite number or location 6 Enter Comments for Button such as No Calls after 10 00 pm Call here 8 00 5 00 etc 58 e Entering VoIP Device Information Button 1 VoIP Device C DialNum Relay 0 STR VoIP NPS Hide Button Label Comments displayed next to Button Extension 202 VoIP Handset Choose button 1 2 or 3 and click the radio button VolP Enter the VoIP Extension of the device that is to be called Enter a Label such as Suite Cell phone Work Conference Room etc if no label is given the button will just say CALL 4 Enter optional Comments displayed next to Button as required e Entering STR QwikBUS Information Button 3 STR Device C DialNum Relay STR f VoIP Hide Device Address 1 addr Button Label Comments displayed next to Button Prog Addr Suite No calls after 11 00 pm Forward un answered calls to call center The STR QwikBUS interface allows direct operation of the QwikBUS digital
116. system by AlphaEntry for standard intercom communications concierge call down optional emergency call devices and additional features The information below is for programming of the STR devices in the resident locations For more detailed information on the STR QwikBUS interface please refer to Chapter 5 The STR QwikBUS AlphaEntry Interface on pg 51 NOTE All programming of STR QwikBUS equipment must be done from the PC directly connected to the TL333 translator o Programming an STR Device to a button Click the radio button STR After this is selected new fields will appear To program the apartment station into the system Be sure all other STR apartment intercoms are off Click the Button in the resident editor If this button is disabled this PC does not have the TL333 attached to it Hold down the circle button on the apartment station until a beep is heard approx 5 seconds a A beep will indicate that the address for that station was sent to the PC through the translator The address will now be saved in the AlphaEntry database and associated with this call button c The number of station addresses associated with this button will display in the Button box after a successful programming ie oe AS a d To program additional stations in this apartment repeat this step with each apartment station The maximum number of phones in one apartment is 5 five e Exceeding five stations will overwrite the first
117. t Only send notification if call is not acknowledged in XX seconds By checking this box and putting in a delay value this allows time for someone at a master station that normally receives calls to respond to the call before the general notifications go out This reduces unnecessary alarms to pagers emails or cell phones and at the same time insures that a notification will go out if a call is made and someone is not at a master station to respond AS To send Notifications to Email Cell Phones Specific emails can be entered here to keep additional parties informed Separate multiple email addresses with a comma These addresses do not have to be in the database but would be used to keep essential parties in the notification stream Remember that emails will only alert people when they check their email For real time notification these contacts should be entered as a Staff record with their necessary contact information to receive text messages or pages For notification of parties related to a specific resident check the Notify Family Members box Resident specific email and text message cell phone information can be entered in the resident s record on the Notifications tab Only send notification if call is not acknowledged in XX seconds By checking this box and putting in a delay value this allows time for someone at a master station that normally receives calls to respond to the call before the general notification
118. ted Once you have removed the Demo information this button will also be removed to prevent the inadvertent deletion of your facility database Click The Add a New Entry button to add a new entry to the system You will be prompted to Add a Mew Entry enter the new building or entry master name When completed the name will be added to the list of system entries on the left of Main Editor screen See Page 7 for more detailed information regarding configuring of entry masters PE Click The Remove Selected Entry button to remove a highlighted entry from the system You will Selected Entry be asked to confirm before the entry master is deleted This decision is irreversible Clicking The On Screen Keyboard button enables a pop up keyboard This is helpful when Sm Sinsen NETT making minor changes to the system from one of the touch screen entries when no standard keyboard is available The Close button will exit the Editor program and prompt you to launch AlphaEntry Close In AlphaEntry 4 configuring your system to your application must start by answering basic setup questions The first two questions relate to all entries masters for the system As a point of clarification Entry is generally a public access screen at an entrance lobby or gate and a Master is a Concierge Doorman or Administrative access screen Other than these labels they are synonymous and all function in the same manner dependent on individual settings
119. the ON button and talk If Turn on Audio is enabled when the concierge calls up the resident station will sound a warning beep that voice is being automatically enabled and then the concierge or responder can speak directly to the resident through the open voice station In a situation where a resident cannot reach the ON button due to distress this is a very important feature Please keep in mind that emergency devices associated with the resident s station may be located distant to the station itself possibly even in a different room which would hinder voice communications or the resident may be unable to reply so the staff should be instructed to physically respond to these calls if there is no voice communication Log Input Select Yes or No from the drop down box e Selecting Yes will log date and time of closure each time the device is activated e Selecting No will not log the device closure The S1 S2 Button Display Setup STRS1 8 52 inputs TC Display On Screen Select Yes or No from the drop S1 Input S2 Input Button 1 Button 2 Button 3 Button 4 Circle Button down box When Yes is selected activating this Setup Display Alerts Notifications device will cause a box containing resident Display On Screen information to pop up with a visual or rez visual audible alert depending on configuration on Display Notes all checked entries and masters enabled to receive Emergency Notes I emergen
120. the administrator s discretion an individual password with the option to have additional passwords for special usage refer to Pg 46 Assigning Resident Access Codes Specify the Board number relay number and duration of closure in the fields provided If a Normally Closed relay is required for a Magnetic Lock or other special device a jumper on the relay board for that specific relay can be moved to make the relay operate as Normally Closed Please be sure to check that amperage and voltage requirements do not exceed relay tolerances o Important Postal or Service Personnel Access information If your application requires access for a mail carrier or other service provider requiring access and you wish to allow entry through the lobby touchscreen you must answer this question yes and follow these steps e Make anew commercial listing putting Mailman in the Business Name field e Make a non existent Suite Example Mi Enter a Resident Access Code of your choice Example 123 Check the Hide Listing Box so Mailman does not show in the resident listings The Mail Carrier will now be able to release the door by entering M123 at the lobby panel This procedure can be used for other service personnel that require building entry on a regular basis By listing each service person and their pass code separately the event log will display time and date of access for each person Note A standard Postal Lock can b
121. the following link to see an example of how the CSV file should be laid out You can use Microsoft Excel to edit the CSV file NOTE This option will only import Resident and Commercial listing information It will not import any information for the Emergency Off Premises and Staff Other entries CSV File location to use for import Start Resident Import 53 e Exporting Residents to a Data file AlphaEntry can export a copy of your resident database in a Comma delimited files a k a Comma Separated Values CSV so that you can use the information in a spreadsheet such as Excel To start this process click the Export Residents button on the bottom left of the Resident Editor main screen The screen below will appear As sg amp Program Files AlphaEntry a p BE ia gt e File name Save as type CSV files csv Browse Folders Determine the folder you wish to save it in name your file and press save to generate the converted file Most spreadsheet and database programs support the csv file format e Adding Blank Resident Records to the Database Sometimes an initial set up of the database may be easier if the resident records are made first and then filled in as information becomes available This button allows you to add X number of records to the database for this purpose which will be temporarily labeled Res001 etc until additional resident in
122. time or review previous entry activities When an event is highlighted in red it indicates a failed access attempt If an event with a still picture is selected the picture will display to the right of the log viewer ina larger format Events are displayed in time order and filtered by date The count indicator displays the amount of events recorded on the particular date that has been selected in the drop down calendar select box EN Appendix C Speaker Microphone Module Adjustments gt AEMDFB Open Voice TW200BKAE Handset There is a gain control on the back of this unit in the bottom left corner that can be adjusted with a small screwdriver If the volume is too low turn the screw clockwise if the volume is too high or if you hear a pulsing volume Back View Model AEMOFB level turn the screw counterclockwise until the NE Marie ir CH AS pulsing stops The pulsing is caused by the switching of the VOX electronics between speaking and listening and when the gain is set too high the mic will hear the speaker and cut back and then not hear the speaker and raise the level causing the pulsing Because the acoustic and ambient noise of each installation is different this threshold leve operation gt AEDSMP Style AEDSMP k at k k Back View Gain Adjustment will usually need to be adjusted for optimal The AEDSMP is used as an Open Voice Speaker Mic assembly and
123. tion me Te w York Concierge 11 Alpha Media Inc amp Alpha Communications amp US Pat 7 783 018 AlphaEntry v es rP VU Switch Console Tab When a switch is activated on North screen its pilot light will glow Elevator red to indicate the switch is on If any of the switches are Building 1 em active the pilot light indicator on the Switch Console tab ou Elevator will also illuminate as an indication when the Switch Console is minimized e Entries Tab 9 Camera Configuration PLEASE NOTE In some jurisdictions there are laws regulating video camera recording and this feature may not be ermitted in some states or localities Please check with local authorities to determine if this function can be used Setup Communication Relays Welcome Phone Codes Options Tenant Access Switch Console Camera STR vor AlphaEntry keeps an event log whenever the Do you want to use a camera to take a picture of all visitors Yes No lobby panel is used If a camera is connected to SVAK I mn this entry it will take a snapshot to be Select or type in the Video Format RGB24 320x240 D EE EE included in the event log This camera should D be mounted in the panel or elsewhere in the lobby area in such a way as to see the visitor or it has been connected and enabled In a concierge situation some facilities mount a dome camera behind the resident using the lobby panel For camera
124. tion discusses the additional equipment needed configuration and installation of these additional components to enable any AlphaEntry master to contact any and or all pager equipped staff members by entering plain text into the screen and also to send automatic messages identifying calling locations and residents in the event of an emergency to specific staff or groups of staff depending on your facility s needs Due to the flexible design of AlphaEntry many other ways of using the paging system are easily available to you to solve communication issues unique to your facility AlphaEntry software has built in pager message encoders and therefore needs no additional equipment other than the pager transmitter with power supply and the serial cable from the PC o Enabling Pocket Paging To Enable Pocket Paging on your AlphaEntry system simply specify the port number that your pager transmitter is plugged into Note The pager transmitter must be plugged into the computer that has the Hub Software running on it and the port number reflects the port number on that computer 44 gt Main Tab 6 STR Translator If you will be using STR QwikBUS Devices with your AlphaEntry system simply specify the port number that your STR Translator is plugged into Note The STR Translator must be plugged into the computer that has the Hub Software running on it and the port number reflects the port number on that computer
125. to an entry it will also save a still frame taken during any visitor initiated session or resident entry access attempt If AlphaEntry MailRoom is an installed option package delivery and resident pick up times will also be logged and viewable here AlphaEntry Log Viewer v2 00 00 Location Terrace Green Apartments Change Database Close Wed 7 25 11 16 25 AM F f a Display Logs for 7 7 25 2007 7 Count 146 Martinez Arlene 569 Building 1 Visitor Photo DTMF Relay Call Wed 7 25 11 15 31 AM Tone 9 Thomas Henry 1740 Building 1 Thomas Henry 1740 Building 1 Wed 7 25 11 11 03 AM Carolla Dennis 237 Building 1 Ka Phone Call Wed 7 25 11 10 41 AM Button 2 Aziz Rachel 320 Building 1 Phone Call Wed 7 25 11 15 22AM _ a ar be DTMF Relay Call Wed 7 25 11 08 59 AM Tone 9 Hunter Martin 377 Building 1 Phone Call Wed 7 25 11 08 44 AM Button 2 Hunter Martin 377 Building 1 DTMF Relay Call Wed 7 25 11 08 14 AM q g pg PN vil lt 8 se s n en e The Event Log Viewer is a separate software application that can be installed in any computer that has the ability to access the server to enable authorized persons to view the calls placed at all entries If an entry is equipped with a connected camera still shots of all visitors will also be included The Event Log Viewer software does not require a Dongle for operation which would enable a security guards PC to monitor real
126. tons Location Access Codes Notes Photo Notification Restrictions Door Monitor Button 1 Dial Telephone Number fr DialNum Relay STR 0 VoIP CNS TI Hide Number Button Label Comments displayed next to Button 2125559993 Suite No calls after 11 00 pm Button 2 Dial Telephone Number fe DialNum Relay STR VoIP Number Button Label Comments displayed next to Button o 175550980 Cell phone Button 3 Dial Telephone Number Ge DialNum Relay SIR VoIP Hide Number Button Label Comments displayed next to Button 7185553646 Work Urgent only please Resident Record Editing Screen On the left side of this screen is a scrolling list of all residents in the database From here you can highlight any existing resident to modify or delete their related information A search box is included below the list to make it easy to find a specific resident by first last or suite number even with several thousand residents As you enter the letters of the resident s name AlphaEntry will filter the list automatically The count of residents entered in the system is located below the search box and will change as search filters are applied 52 gt Editor Global Function Buttons Across the bottom of the main Editor screen there are buttons for special operations to assist in adding residents to the database and extracting information from the database These are described below e Imp
127. tor full customization of pictures and text By checking the Welcome Screen is a slide show box the screen background will automatically change pictures at the interval chosen in the Change Slide every field 5 999 seconds When you put a check mark in the box next to Hide Welcome Text it will take out the text overlay leaving the Welcome Screen just with the background image This allows the administrator to make any custom graphics with their own Welcome Screen text The graphics file default location is C Program Files AlphaEntry SlideShowPics These fields allow the installer or maintenance company to display contact information at the administrator s discretion The message will appear in the bottom left corner of the welcome screen As a convenience to the installer clicking on the Copy above text to ALL Entries button will copy the installer information to all existing entries automatically Scheduled Welcome Screen amp Scheduled Welcome Screens EE The Scheduled Welcome Screens when enabled age allows the AlphaEntry Welcome Screen to display New Years Day 01 01 10102 Nenrearsjpg Weg Valentine s Day 02 14 02 14 alternate special images This feature is generally Independence 07 04 07 04 used when AlphaEntry is used as a lobby panel for public and resident use It allows the administrator to display a background image relating to a holiday greeting special event or announce
128. try QwikBUS Wiring AlphaEntry QwikBUS VIDEO Wiring Diagrams NN QwikBUS Typical Apartment Wiring N P S No Phone Service Dummy Phone Options Open Voice 75 Lobby Panel w Handset Std Dialer When installing a handset for use with an AlphaEntry lobby panel use this wiring guide to properly attach the handset and control unit to the RYOO8AE Board Ped Mi M TW 00BKAE Handset Module Y YDTHE d L1 L i E Decoder POLARITY CRITICAL H E tt YY100D Isolator Modem Phone Line OUT IN Co e DE 0 ee e KE PWR5 2A Le SC Cp x Fower R YOOSAE A N i EF i da d on V Pm Pm Er SST ET l i e EP EAA A G ae Ae ES 76 Lobby Panel w Handset Std Dialer N P S Option When installing a handset on an AlphaEntry lobby panel or concierge system use this wiring guide to properly attach the handset and control unit to the RYOO8AE Board Additional RYOO8AE boards are added as needed for No Phone Service residents One board controls eight Dummy Phones Spare relays on the first board can be used as well to control dummy phones if they are not needed for other controls functions Red Mi M TW 200BKAE Handset Module VYDTHF d L1 L LE Decoder POLARITY CRITICAL 1 i 100D Isolator 5512P ge 4 Power Supply Modem Line 1 Phone Line OUT IN
129. try jw Button 1 w Button 2 W Button 3 Directory Display Options The Keyboard can be set to Alphabetical or QWERTY keyboard style depending on preference Default is Alphabetical With multiple entries each entry can be configured individually Determines how long a call box will display When a name is selected a call box will pop up If a call is not initialized within this specified time between 5 to 999 seconds the call box will automatically close and control will revert to the main directory A recommended setting for this time is between 5 15 seconds If the duration specified exceeds the Idle Settings before re displaying Welcome Screen value a warning box will appear after entering that value Because AlphaEntry can interface with many different communication devices the buttons can be used to connect to a resident s intercom telephone dummy phone cell phone or work phone Up to three buttons can be programmed for each resident With a Concierge station usually all three buttons would be available to call the resident So even if the resident was not at home 1 button you could reach them on their cell phone 2 button or even a work number 3 button in the event of an emergency or situation that would require immediate contact On an entry panel used by visitors you might want to display the 1 button for the suite phone only Each Entry Master can be configured to show one two or all three butt
130. ume Levels These options are used to manually adjust the speaker amp microphone volume levels AD Main Tab 4 Email Settings EG AlphaEntry Editor v4 00 00 D E Clear Out Demo Directory Change Database Database ES Enter Location Name or Address 101 Broadway New York On Screen Keyboard These settings will enable AlphaEntry to send Email and or Text When a package arrives for a resident and an Email or Text Message alerts to Residents when a package arrives for them Message is sent to the resident this is the message text that they will get Messages will come from this Email Address linfo daomain com Subject Delivery from stype SMTP Server Address mail domain com Send a Carbon Copy of all emails to above email address l You have received a delivery from type on date at time Authentication Please pick up your delivery in the mail room For SMTP server that requires username amp password May not be required Depends on the SMTP address used location SMTP Username my UsernameDdomain com This message was automatically sent from AlphaEntry Password The email configuration is used to automatically send messages to residents when a package is received for them The left side of this form is to associate your email address that you will be sending from and the necessary SMTP protocols if required T
131. ummy Phone controlled by relay 7 i Dummy Phone if controlled by relay 6 1 KR vi H u CE a7 1 Dummy Phone 1 controlled by relay 5 KE PWR5 2A Power Supply d N P S No Phone Service S Lobby Panel w Open Voice No Phone Bill When installing an AEDSMP open voice module on an AlphaEntry lobby panel use this wiring guide to properly attach the module to the RYOO8AE Board and the VVDTMF VV100D decoder Note that the incoming No Phone Bill equipment telephone line connects to the computer s modem Line IN as well as the AEDSMP tip and ring connections VYDTHMF AEDSMP Open Yoice Module Decoder TIP RING VV100D RELAY 1 T Fhone Line EE OUT IN YYTOOD Isolator 5512P fs 1 Power Output for Supply Optional Amplified Speaker p Fk ai SJT E aa I l T ve a LE DWHD A6 Power Supply 82 Lobby Open Voice No Phone Bill w Outside Dialing This wiring diagram shows the proper hookup when connecting AlphaEntry to an in building No Phone Bill system In this configuration calls can be made through either No Phone Bill equipment or a dedicated telephone company line The programming of the system restricts outgoing calls VYDTMF AED SMP Decoder Open Yoice Module TIP RING VV100D RELAY 1 Fhone Line z SERIAL PORT OUT IN kodem belleg 100D Isolator Output for Option
132. up the following URL http www alphamedia net cgi bin2 ip exe NOTE There is a difference between the IP address that you use to connect to your database on your local network and the public IP address that you need to use on the Internet If you try to login to your database from the Internet outside of your local network with the IP address you use on your local network it will not work Once you know what your public IP address is you will then need to go into your firewall router that you have your database behind and setup port forwarding Basically what needs to be done is any traffic that comes into your firewall router on port 1433 the default port number used by the SQL Server needs to be forwarded to the local IP that you have your SQL Server database running on For example if the local IP address of your database is 192 168 1 100 then in your firewall router settings you will need to specify that any incoming traffic on port 1433 be forwarded to 192 168 1 100 IMPORTANT The machine that the SQL Server database is located on may also have its own personal firewall software on it for more security in addition to your hardware firewall Please see Appendix F Windows Firewall Exceptions 93 Appendix E Using AlphaEntry through a PBX system If you are dialing through a PBX and need to dial a 9 before getting an outside line you will need to make the following modifications in the AlphaEntry Editor
133. visitor log In a drive up gate scenario this would enable you to take a picture of the driver placing the call take a second picture from a camera aimed to capture the license plate and store both in the log at the time the call is placed To store the second frame check the secondary photo box on this screen Both cameras must be connected to the same PC 39 e Entries Tab 10 STR Configuration Setup Communication Relays Welcome Fhone Codes Options Tenant Access Switch Console Camera SIR VolP Will this Entry be calling STR Devices ix Yes No Program Address of the STR Device that will be used at this entry Device Addess 35 CE D w This entry will be using a handset for communication if Enable Call Down to this entry gt Which button will call this entry e Cirde Button Buttoni Button W Enable Door Release for this entry gt Relay Board 1 Relay D of Sec 13 0 lf Un Answered calls get forwarded to a call center of seconds to wait before forwarding call 130 0 Will this Entry be calling STR devices If your facility will be using the STR QwikBus system in conjunction with AlphaEntry then click the Yes radio button to enable the rest of the configuring questions Programming the STR device that will be used at this entry If this is a concierge master you will program the handset or open voice station by clicking the Program Addr button and then holding do
134. wn the circle button or o on the station device for approximately 5 seconds until the station gives a confirmation beep After successful programming the device address in hexadecimal will be listed in blue to the right as shown in the above example There are over 65 000 address combinations To clear the device address field click the D button If this entrance will be using a TTE33 2 device instead of programming through the system you will be prompted to enter the device number set by the dipswitches at the TTE33 2 type device This entry will be using a handset for communication If this box is checked then this station will use an HTE3033 concierge handset If not checked it will use an FSE1500 style open voice station Enable Call Down to this entry In a concierge scenario enabling this feature by checking the box will allow other FSE1500 style devices to call down to this station by pressing one of three buttons Specify the Circle Button Button 1 or Button 2 AQ Specifying the same button for two stations example two concierges would ring both stations when pressed The first to answer it would get the call and will automatically clear the call from the other called station s The three buttons can be programmed to call different QwikBus entry locations within the system This is a global configuration that programs these buttons for all stations Note on setting the Concierge handset VOX sensitivity

AlphaEntry™ 4.0 - Alpha Communications

Contents

Download Pdf Manuals

Related Search

Related Contents

AlphaEntry&trade; 4.0 - Alpha Communications

Contents

Download Pdf Manuals

Related Search

Related Contents

AlphaEntry™ 4.0 - Alpha Communications