OWC Mercury Elite Pro
Contents
1. 1 4 LED INDICATOR The Mercury Elite Pro has a blue LED at the front Kr of the enclosure The LED emits a solid blue light when the unit is powered on and flashes during hard drive activity 1 5 REAR VIEW DC Power On Off Switch 1 In Plug 1 5 1 Rear Features ad ted et ee 9o ek ae ee e oo o o o 99 9 e e o o o oe o o o oO e e o eo o e909996999999999995 9 e o e o o o o 0 s 6 Pa P a e ee oe Pa aT a bee e O Ooa FireWire 800 1394B Ports 1 On off switch Turn on and off the Mercury Elite Pro here 2 Power input Connect the included power supply here 3 Kensington Security Slot Attach a security tether here 4 USB 3 0 port Attach the included USB 3 0 Standard A to Standard B cable here 5 FireWire 800 ports Attach the included 9 9 pin FireWire 800 cable to one of these ports and to your computer Use the other FireWire 800 port to daisy chain other FireWire 800 devices NOTE e Only one interface USB or FireWire at a time can be used When more than one cable is connected the fastest interface has priority e For the safe removal of your Mercury Elite Pro and to ensure that no data is lost always eject or unmount the drive from your operating system before powering off eIn order for the computer to access volumes larger than 2TB the operating system needs to support2. 0WC OWC Mercury Elite Pro USER GUIDE zm A PLE OF CONIEN IS wam iW ji e AN A I E A T SSS ss sss 1 1 MINIMUM SYSTEM REQUIREMENTS 1 1 1 Apple Mac Requirements 1 1 2 PC Requirements 1 2 PACKAGE CONTENTS 1 3 ABOUT THIS MANUAL 1 5 REAR VIEW 1 5 1 Rear Features s jr TI uu uu 3 2 1 QUICK START 2 2 LARGE VOLUME SUPPORT AND FIREWIRE BOOTING IN MAC OS cM udgui p q 4 3 1 FORMATTING 3 2 UNMOUNTING DRIVES 3 3 TROUBLESHOOTING 3 4 ABOUT DATA BACKUP 3 5 ONLINE RESOURCES 3 6 TECHNICAL SUPPORT HOURS AND CONTACT INFORMATION OWC MERCURY ELITE PRO TABLE OF CONTENTS m ROLDUC IION mw 1 1 MINIMUM SYSTEM REQUIREMENTS 1 1 1 Apple Mac Requirements 1 1 2 PC Requirements PowerPC G3 CPU 128MB RAM 500MHz Intel Pentium 3 CPU 128MB RAM FireWire Mac OS 92 2 or later FireWire Windows XP SP2 or later e USB 3 0 backwards compatible to USB USB 3 0 backwards compatible to USB 2 0 OS X 10 3 or later 2 0 Windows XP SP2 or later 1 2 PACKAGE CONTENTS Mercury Elite Pro Power supply and with vertical stand power cable USB 3 0 cable FireWire 800 1394b Standard A to Standard B 9 9 pin cable 1 3 ABOUT THIS MANUAL Firmware images and descriptions may vary slightly between this manual and the unit shipped Functions and features may change depending on the firmware version Please visit the product webpage for the most recent specifications OWC MERCURY ELITE PRO INTRODUCTION
3. To avoid damage do not expose the device to temperatures outside the range of 5 C to 40 C 41 F to 104 F Always unplug the device from the electrical outlet if there is a risk of lightning or if it will be unused for an extended period of time Otherwise there is an increased risk of electrical shock short circuiting or fire Do not use the device near other electrical appliances such as televisions radios or speakers Doing so may cause interfer ence which will adversely affect the operation of the other products Do not place the device near sources of magnetic interference such as computer displays televisions or speakers Mag netic interference can affect the operation and stability of hard drives Do not place heavy objects on top of the device Protect your device from excessive exposure to dust during use or storage Dust can build up inside the device increasing the risk of damage or malfunction e Do not block any ventilation openings on the device These help to keep the device cool during operation Blocking the ventilation openings may cause damage to the device and cause an increased risk of short circuiting or fire For up to date product and warranty information please visit the product webpage Copyrights and Trademarks 2014 Other World Computing All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic
4. mechanical photocopying recording or otherwise without the prior written consent of Other World Computing Mercury Elite OWC the OWC logo and the Other World Computing logo are trademarks of New Concepts Development Corporation registered in the U S Patent and Trademark Office and in Canada en Apple FireWire Mac and Macintosh are trademarks of Apple Inc registered in the U S and other countries Intel and Pentium are trademarks of Intel Corporation in the U S and or other countries Windows is a registered trademark of Microsoft Corporation in the U S and other countries Other marks may be the trademark or registered trademark property of their owners R3 02 04 14 SL OWCMANMEPU3FWUG Copyright 2014 Other World Computing All Rights Reserved Other World Computing s Limited Warranty is not transferable and subject to limitations
5. large volumes e g Windows Vista or OS X 10 4 and above OWC MERCURY ELITE PRO INTRODUCTION ma SYSTEM SE UP m 2 1 QUICK START Before your Mercury Elite Pro can be put to use it needs to be formatted To help with the formatting process the OWC Drive Guide formatting utility has been installed onto your Mercury Elite Pro Follow these steps to use the OWC Drive Guide to format your Mercury Elite Pro for OS X 10 4 and later or Windows XP and later 1 Connect your drive to your computer using the proper cable then turn on your drive If you prefer to use a different formatting utility do so at this time and skip the rest of these instructions 2 Your drive will show up as OWC HD Open your drive to view its contents 3 Open the Macintosh Setup or Windows Setup folder depending on the computer s operating system then double click the OWC Drive Guide application 4 Follow the simple on screen instructions to complete the formatting process 5 Once the formatting is finished the drive is ready to use 2 2 LARGE VOLUME SUPPORT AND FIREWIRE BOOTING IN MAC OS When your Mercury Elite Pro is preconfigured a setting known as large volume support is enabled Enabling large volume support allows the Mercury Elite Pro to utilize the full capac ity of hard drives larger than 2TB When large volume support is enabled PowerPC Macs and Intel Macs introduced before 2008 will not be able to boot to the Mer
6. ations However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference with radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Health And Safety Precautions e Use proper anti static precautions while performing the installation of your hard drives into this drive enclosure Failure to do so can cause damage to your drive mechanisms and or the hard drive enclosure Read this user guide carefully and follow the correct procedures when setting up the device Do not attempt to disassemble or modify the device To avoid any risk of electrical shock fire short circuiting or danger ous emissions never insert any metallic object into the device If it appears to be malfunctioning contact Other World Computing technical support e Never expose your device to rain or use it near water or in damp or wet conditions Never place objects containing liquids on the drive as they may spill into its openings Doing so increases the risk of electrical shock short circuiting fire or personal injury General Use Precautions
7. cury Elite Pro over the FireWire connection This is a limitation of these computers Mac models introduced in 2008 and later are capable of using the Mercury Elite Pro as a startup drive over FireWire even with large volume support enabled Note that this only affects FireWire booting All Intel Macs are still able to boot to the Mercury Elite Pro over USB regardless of large volume support If your Mercury Elite Pro contains a drive smaller than 2TB in capacity and you wish to use it as a FireWire startup drive for a pre 2008 Mac please contact OWC technical support for assistance with disabling large volume support see Section 3 6 Technical Support Hours and Contact Information OWC MERCURY ELITE PRO SYSTEM SETUP m APPEN X m For formatting information including instructions on how to format your Mercury Elite Pro for Mac or Windows go to http www macsales com format 3 2 UNMOUNTING DRIVES To properly unmount any connected drives from your computer you need to follow a few simple steps For OS X systems There are several methods to umount disks with OS X systems You can drag the icon for the disk you wish to unmount to the trash can or right click the disk icon on the desktop then click Eject You can also eject the disk in the sidebar of a Finder window For Windows systems 1 Go to the System Tray located in the lower right corner of your screen Click on the Eject icon a small green arrow o
8. tion contained herein Other World Computing re serves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes FCC Statement Warning Modifications not authorized by the manufacturer may void the user s authority to operate this device NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equip ment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference with radio com munications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in ac cordance with the instructions may cause harmful interference to radio communic
9. ver a hardware image 2 A message will appear detailing the devices that the Eject icon controls i e Safely remove Click on this prompt 3 You will then see a message that says Safe to Remove Hardware It is now safe to disconnect the Mercury Elite Pro from the computer 3 3 TROUBLESHOOTING Begin your troubleshooting by verifying that the power cable is connected to the Mercury Elite Pro and to a power source If the power cable is connected to a power strip make sure that the power switch on the strip is turned on Then simply verify that both ends of your cables are properly plugged into the computer and the Mercury Elite Pro If the Mercury Elite Pro is still not working properly try connecting to another interface USB or FireWire and see if the device works properly You can also try connecting the Mercury Elite Pro to a different computer If problems persist consult our online collection of frequently asked questions http www macsales com FAQ or see Section 3 6 for information on how to contact OWC technical support OWC MERCURY ELITE PRO APPENDIX 3 4 ABOUT DATA BACKUP To ensure that your files are protected and to prevent data loss we strongly suggest that you keep two copies of your data one copy on your Mercury Elite Pro and a second copy on either your internal drive or another storage medium such as an optical backup or on another external storage unit Any data loss or corruption
10. while using the Mercury Elite Pro is the sole responsibility of the user and under no circumstances will Other World Computing be held liable for compensation or the recovery of any lost data 3 5 ONLINE RESOURCES Formatting For formatting information including instructions on how to format your Mercury Elite Pro for Mac or Windows go to http www macsales com format Data Migration For a step by step walkthrough of our recommended method for migrating your data from an old drive to a new one goto http www macsales com migration FAQs Access our online collection of frequently asked questions for this and other products at http www macsales com FAQ 3 6 TECHNICAL SUPPORT HOURS AND CONTACT INFORMATION 8AM 8PM CT Monday Friday 9AM 4PM CT Saturday By telephone 800 275 4576 North America only International customers please call 815 338 8685 Live chat is available during normal business hours as well For more information visit http www macsales com livechat Or you can email us Submit your email at http www macsales com ts email OWC MERCURY ELITE PRO APPENDIX Changes The material in this document is for information only and subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy Other World Computing assumes no liability resulting from errors or omissions in this document or from the use of the informa
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