Konftel 300IP Full Duplex - User Manual
Contents
1. Line status Line free Before account name telephone not registered Line connected Before account name telephone registered Line on hold HOLD displayed on the screen all calls on hold Line called party busy Own line put on hold by other party Recording call Secure connection Information text displays one of the following Number or name of each phone line The name will be displayed if a number is in the phone book Explanation of what you should do For example ENTER NUMBER Status For example HOLD when you place all calls on hold DESCRIPTION Line menu Press Z to switch to and from this menu 00 25 m Eva P Line number name N plise eae New line two lines if two accounts are registered SPLIT CONFERENCE Option for creating or splitting conference calls Menu Press to switch to and from a menu Current menu PHONE BOOK as CoaPae TAA EDIT CONTACT Marked option open by pressing OK button FRESCE ESI Scrolling list indication of where the marked option is in the list or menu EQUALIZER List of setting options oSOrT Existing settings aera TRA Marked option select by pressing OK button SEARCH CONTACT List of names Andrews Fanny Marked name select by pressing OK button Bers Dayid Berlin office Bewers Darren NAVIGATION AND SELECTION IN MENUS Press 3 Select the option you want from the menu using the arrow buttons Confirm by pressing OK to2. KONFTEL 300IP software version and date SERIAL NUMBER MAC ADDRESS 33 USING THE WEB INTERFACE You can use the web browser of a PC connected to the same network to manage contacts conference groups and settings in the Konftel 300IP Your choice of language for the Konftel 300IP does not affect the web interface which is only in English For security reasons recordings can only be managed directly on the Konftel 300IP All other settings that can be made directly on the Konftel 30IP can also be made via the web interface It is also possible to import and export contacts and conference groups name user profiles and change PIN codes which can only be done via the web interface The administrator can also view logs update software and create a configuration file Settings for accounts and networks require you to log in as an administrator However you can always check all settings as a user Settings that require administrator rights are listed in the Konftel 300IP Installation Guide and Installation and Administration of Konftel 3001P The default setting for the PIN code is 0000 for the user account Default Profile 1 Profile 2 Profile 3 and Profile 4 We recommend that you change the PIN codes in order to protect the settings The code may consist of eight digits The administrator can always view and change the PIN codes to the user accounts The administrator s PIN code can only be reset with a complete re
3. Option of using two accounts simultaneously Conference feature for automatic multi party dialling Management of lines during a call dialling new parties creating a multi party call splitting a multi party call Recorder capability Web interface for simple management of contacts conference groups and settings Extra microphone connection for wider reception option Connection for wireless headset or PA system option Future proof can be upgraded with smart functions Two year guarantee The Konftel 300IP is a future proof product that is constantly evolving with smart new features MAINTENANCE Clean the equipment with a soft dry cloth Never use liquids CONNECTIONS Please refer to the Konftel 3001P Installation Guide for instructions on how to con nect and register your conference phone DESCRIPTION Speaker SD memory card port Microphone Display screen Keypad LEDs LEDs Flashing blue Incoming call Steady blue light Call in progress Flashing red Hold microphone and speaker turned off Steady red light Mute microphone turned off Network cable port Expansion micro phone port AUX port Security lock port Power supply port Expansion microphone port DESCRIPTION KEYPAD Navigation in menus Menu Navigation in menus Display of call list Settings Display of call list No end back OK Start stop record Ng Me Yes confirm choice ng g A v OK Answer connect ca
4. 11 Basic settings ERA A AET 27 Advanced settings seeen 29 Managing phone lines 12 Settings during a call ccccccsesceeeeees 30 Selecting account when dialling 12 SYSLEM ereere ear EEEE E AEE EDA 31 Switching between lines during multi Checking status iisisti 32 party calls suis E 13 Using the web interface 34 C tting a Nesa noera aai 14 Transferring Calls us seriea 14 Checking NetWork SLIT SSS iarain 34 Logging in to the Konftel 3O0OIP 35 Profiles 15 Managing the phonebook 36 Using a user profile ceeeeeeeeeeeees 15 Managing the conference guide 39 Changing the profile name and password 16 Checking the Call liSt c ccccceeeeeeeeees 41 Phonebook 17 Basic Setting S ieina 42 Searching for contacts c csssessessseeseeeees 17 Restarting the Konftel 30OIP 44 Adding Contacts assier 17 Checking Status ccccccceceeeeeeeeeeeeseees 45 Editing CONTACTS iescessccssisisseiietecvtdestaniees 17 IP SIP URI and IP telephony 46 Deleting CONTAC Sicar aE 18 Technical specifications 48 Deleting all conference groups 06 18 Displaying phonebook statuS c 000 18 Service and guarantee 50 External phonebook LDAP 19 Search for and call a contact 20 DESCRIPTION GENERAL The Konftel 300IP is a conference phone for IP telephony offering a host of innovative features OmniSound HD audio technology IP telephony for flexible and affordable telephony
5. 6 Berlin office 49116603687451 7 Bewers Darren 461607954884 8 Bjork Markus 461607954949 9 Branshaw Liw 461607954871 10 Carling Richard 461607954868 11 Carlsson Julia 461607954884 12 Claesson Nicole 461607954886 13 Collins David 461111599581 14 Cordin Justin 461607954898 15 Crown Juanito 4461607954896 16 Evalders Julie 4461607954881 17 Gardelius Stefan 461607954950 18 Hellberg Mark 461607954834 19 Konrads Ray 4461607954870 20 Langdon Steve 4461607954890 21 Leander Adam 461607954879 22 Lowendahl Roger 461607954885 23 Luong Xi 4461607954878 24 Magret Robin 461607954895 25 Mowat Leo 4461607954872 CSV files can also be created using software that can save in unformatted text format Write a name followed by a semi colon and number one contact on each line When you save the file give it a csv extension instead of txt 37 USING THE WEB INTERFACE Name Telephone a Allen Jerry 461607954884 Anderson Justin 461607954955 Andrews Fanny 461607954883 Berg David 461607954893 Berlin office 49111423687451 Bewers Darren 461607954884 Bjork markus 461607954949 Branshaw Liw 461607954871 Carling Richard 461607954868 Carlsson Julia 461607954884 claesson nicole 461607954886 collins David 462380599581 Cordin Justin 461607954898 Crown Juanito 461607954896 Evalders Julie 461607954881 cardelius stefan 4461607954950 Mellberg M
6. ACCOUNT WHEN DIALLING If you have more than one account registered in your Konftel 300IP you can use the line mode to select the account that you want to use for the new call Making a new call Press amp The line menu with the name of your accounts is displayed 16 DEC NEWConf 1 gt NEW Conf 2 mConf 2 Select the account you wish to use for the new call and press OK or J Dial the number and press OK to confirm Adding a party In the same way a party can be added and an account selected for that party during a call Press 2 The line menu with the name of your accounts NEW Xxx and lines that are already busy will be displayed 00 12 m Ewa P NEW Conf 1 NEWConf 2 Select the account you wish to use for the new call and press OK or J Other calls are put on hold Dial the new number gt Press the 28 Conference button to merge all lines into a multi party call 12 MANAGING PHONE LINES SWITCHING BETWEEN LINES DURING MULTI PARTY CALLS Talking privately with one individual gt Press wv All lines are put on hold Alternatively you can press ws after opening the line menu or you can select SPLIT CONFERENCE from the line menu to put the lines on hold gt Press amp The line menu is displayed 02 07 David L wa NEW Conf 1 NEW Conf 2 MAKE CONFERENCE gt Mark a party in the line menu and press OK or a The party is reconnected to the call Swit
7. Changing key tone Select On or Off under the heading Key tone and click on Save Changing the recording indicator A short beep is heard every 20 seconds so that all the parties in the call know it is being recorded This feature can be turned off Select On or Off under the heading Recording tone and click on Save Settings when connecting external equipment Aux The Konftel 300IP can be connected to a wireless headset or an external PA system An optional PA interface box is required for PA system connection Select the PA option to activate features for external microphone mixer and PA system Do not select the PA option unless a PA system is connected This option turns off the internal microphone and internal speakers The HEADSET option may be selected whether or not a headset is connected Changing the time format Select 12 hour or 24 hour under the heading Time format and click on Save 43 USING THE WEB INTERFACE Adjusting the sound The sound reproduction can be adjusted to the required pitch SOFT NEUTRAL and BRIGHT gt Select Soft Neutral or Bright under the heading Equalizer and click on Save Display text The display text appears on the screen when the Konftel 300IP is on hook Enter the text in the text field and click on Save RESTARTING THE KONFTEL 3001P gt Select Settings gt System KONFTEL You are logged in as rim Status Phone book Call list Settings CT
8. calls 0 21 Maintenance Displaying conference group participants 22 Connections Adding a conference group nsee 22 Keypad erinan aa AEAEE GEURE Editing a conference group s s s 22 Display SCION vicisscsssansssssesssanastoasassninenens 5 Deleting a conference group sess 23 Navigation and selection in menus 6 Deleting all conference groups 0 23 Answering and making calls 8 Displaying conference guide status 23 Answering CallSvicisssasavssacacsatianinndcnacaraaaana 8 Recording 24 Answering calls on hold cccccceeeeeeeees 8 Starting a recording cccccceseeeeeeeeeeees 24 Making calls sensing 8 Mute FUMCEION icc iceren 24 REdiallinG ssteocdsasacacavivevseeaaatecevascenueess 8 Hold rimadon nanana u tinain 24 Calling from the phonebook 088 9 Ending a recording cccccceeeeeeeeeeeeeees 24 During a call 10 Listening to a recording po 25 Adjusting the speaker volume 06 10 Editing u name of AVECOFAINE eed Sante 25 Deleting a reCording csecccesseeeeeeees 26 Placing calls on temporary hold 10 k Ending alls aaeei ranan 10 Deleting all recordings EAE TA 26 Secure Connection sssssssssiiserrrieeerreen 10 Ps UU SUNLESS INdICAtON zeitig 26 Displaying recording feature status 26 Making multi party calls 11 Settings 27 Adding another party to a call Ta Making conference group Calls
9. default amp Select gt SETTINGS gt BASIC gt ACCOUNTS 6 1 1 Select ACCOUNT 1 or ACCOUNT 2 and press OK to confirm The account name is displayed NOT CONFIGURED will be displayed if the selected account is not registered Selecting languages gt Select gt SETTINGS gt BASIC gt LANGUAGE 6 1 2 Select the language you want and press OK to confirm Deactivating keypad tones You can select whether or not you want a tone to be heard when you press a button Note that this setting does not affect the tone you hear when you dial a number in call mode amp Select gt SETTINGS gt BASIC gt KEY TONE 6 1 3 Select your choice and press OK to confirm Adjusting ring level volume Select gt SETTINGS gt BASIC gt RING LEVEL 6 1 4 Select your choice and press OK to confirm There are six volume levels plus a silent mode You will hear the ring tone for each level you select If you select silent mode an LED on the phone flashes when an incoming call is received Adjusting sound equalizer The sound reproduction can be adjusted to the required pitch SOFT NEUTRAL and BRIGHT Select gt SETTINGS gt BASIC gt EQUALIZER 6 1 5 Select your choice and press OK to confirm 27 SETTINGS Settings when connecting external equipment Aux The Konftel 300IP can be connected to a wireless headset or an external PA system An optional PA interface box is required for PA syste
10. search for and dial a conference group Select gt CONF GUIDE gt SEARCH GROUP 4 1 select the conference group you want and confirm by pressing OK or J in the same way as above Adding another party to a call Press J during the call to get a new dialling tone Calls in progress are put on hold Dial the new number You can also press an arrow button to use the call list or use the menu to access the phonebook Press the 4g amp Conference button to connect the calls 21 CONFERENCE GUIDE DISPLAYING CONFERENCE GROUP PARTICIPANTS gt S Select gt CONF GUIDE gt SEARCH GROUP 4 1 Mark the group you want and press OK The names of the conference group participants are displayed Press to return to the CONFERENCE GUIDE menu or to exit the menu Press OK or J to dial the group ADDING A CONFERENCE GROUP Uug U g Select gt CONF GUIDE gt ADD GROUP 4 2 Enter a group name and press OK to confirm Press OK to enter the first person Write the name of the first person and press OK to confirm Enter the number and press OK to confirm Press OK to add another person and repeat the above steps Conclude by pressing v EDITING A CONFERENCE GROUP D Select gt CONF GUIDE gt EDIT GROUP 4 3 Here you can change the name of a conference group add or delete a person from a group and change a person s name and phone number gt Ouuu Mark your
11. select the marked option Cancel the setting or go back one level in the menu by pressing Quit the menu by pressing again Note that after you have made changes to a setting you must press OK to activate the setting org It is possible to open a menu option directly by pressing the number button that cor responds to the position of the option in the menu e g 2 to open PHONE BOOK and then 3 to select EDIT CONTACT DESCRIPTION Writing style in instructions In the instructions gt SETTINGS 6 means you should gt Press Mark the SETTINGS option using the arrow buttons and confirm by pressing OK to open the menu or press button number 6 Correspondingly Phone book gt Conference Guide in the web interface means you should select Menu Phone book and the Conference Guide tab Menu tree 1 2 6 7 EXT PHONE BOOK SETTINGS SYSTEM i PROFILES PHONE BOOK 5 8 RECORDING STATUS EEEN EEEN DEFAULT SEARCH SEARCH PLAYBACK RESTART ACCOUNTS CONTACT GROUP FILE p p s PROFILE 1 ADD ADD RENAME ADVANCED REBOOT NETWORK CONTACT GROUP FILE e p PROFILE 2 EDIT EDIT ERASE FACTORY NAT CONTACT GROUP FILE BASIC RESET TRAVERSAL SETTINGS MEDIA l ACCOUNTS TIME LANGUAGE PROFILE 3 PROFILE 4 ERASE CONTACT ERASE ALL STATUS pame ERASE ERASE GROUP ALL ERASE SETTINGS ALL STATUS STATUS DEVICE KEY TONE RING LEV
12. status for ACCOUNT NAME STATUS REGISTRAR SIP ID AUTH NAME REALM PROXY Account 2 To check account settings for SIP account 2 Select gt STATUS gt ACCOUNTS gt ACCOUNT 2 8 1 2 Shows the same information as the menu option above Transfer protocol To check which protocol is used to transmit data packages over the network gt Select gt STATUS gt ACCOUNTS gt TRANSPORT 8 1 3 Current protocol is displayed Network To check which protocol is used to transmit data packages over the network gt Select gt STATUS gt NETWORK 8 2 This shows the status for DHCP IP ADDRESS HOSTNAME DOMAIN NETWORK GATEWAY DNS 1 DNS 2 VLAN 32 SETTINGS NAT Traversal To check whether address conversion is activated which may be necessary if the phone is behind a firewall amp Select gt STATUS gt NAT TRAVERSAL 8 3 This shows the status for STUN TURN ICE Media To check priorities of audio codecs and DTMF signalling amp Select gt STATUS gt MEDIA 8 4 This shows the status for CODEC PRIORITY VAD DTMF SIGNALLING SECURITY RTP SECURE SIGNALLING Time To check time servers and time zones Select gt STATUS gt TIME 8 5 This shows the status for NTP NTP SERVER TIMEZONE Equipment To check the phone s serial number and software version Select gt STATUS gt DEVICE 8 6 This shows the status for
13. to its offices in different countries provided it uses IP phones connected to the same SIP switch If the SIP switch being used is in another country it may be necessary to have two SIP accounts in the phone One for the compa ny s internal IP calls and one for local external calls via the analogue telephone network Otherwise there is a risk of making overseas calls to order a pizza from down the road Phone numbers and network addresses An IP phone has a normal phone number plus a network address When someone calls an IP phone number the SIP switch converts the call into data packets that are sent over the network to the phone s network address You can make a call from an IP phone to another using the network address When you send an email to someone you don t need to know the computer s network address and it s the same when you make a call from an IP phone you don t need to know the IP phone s network address The address that you use instead is easier to understand i e the phone s e address or public address 46 IP SIP URI AND IP TELEPHONY These addresses are designed like email addresses i e name domain for example bob company com A complete URI Uniform Resource Identifier is created when the protocol that is used to communicate with the resource is added to the address A URI might look like this sip bob company com URIs can be used instead of phone numbers to make calls from one IP phone to anothe
14. you wish to use the Konftel 300IP as a personal telephone with a headset Select gt HEADSET Select YES when asked SPEAKER OFF The speakers come on automatically when the call is ended Adjusting microphone volume from PA system PA should be activated when using the PA menu option Select gt PA gt PA MONITOR PA MONITOR MICROPHONE LEVEL ii gt Adjust the microphone volume from the mixer so that the level on the display screen is around 10 12 when speaking in a normal tone Adjusting PA calibration manually It is possible to calibrate the duplex performance of the conference phone when it is connected to a PA system The calibration level can be set automatically by the Konftel 300IP or adjusted manually to any value between O and 5 0 being full duplex e Increase the calibration if the remote party experiences disturbing echoes e Decrease the calibration if the remote party experiences low duplex i e your voice is muted or clipped when the other party is speaking The position of the PA system s microphones and speakers and the amplifier s settings may affect full duplex performance Select gt PA gt CALIBRATION 30 SETTINGS PA CALIBRATION m AUTO 3 og AUTO is the default setting and is recommended in most cases The figure shown in brackets is the measured calibration value gt Select different levels and compare the audio quality to achieve your prefer
15. your CSV file gt Click on Import Exporting conference groups You can export your groups as a CSV document in order to import them into another phone Click on Export Save the document 40 USING THE WEB INTERFACE CHECKING THE CALL LIST Incoming outgoing and missed calls are displayed in the call list in chronological order gt Select Call list gt Recent Select one of the tabs Incoming Outgoing or Missed to filter the list KONFETEL You are logged in as pear Status Phone book Gallfist Settings Incoming Outgoing Missed Call list Calls Time Name Number URI Out 10 10 09 39 Berg David Out 10 10 09 39 Carlsson Julia out 10 10 09 35 Bjork Markus Out 10 07 15 48 46 0 706430708 Out 09 29 11 37 90510 Missed 09 29 10 44 0702249430 Out 09 29 10 42 90510 Out 09 29 10 35 Evalders Julie Out 09 29 08 19 90510 In 09 28 15 07 485 Missed 09 27 12 33 903 Missed 09 27 10 16 901 Out 09 27 10 15 905 In 09 27 10 15 910 Out 09 27 10 14 46 0 1517954949 41 USING THE WEB INTERFACE BASIC SETTINGS e settings only affect the user profile you selected when you logged in The setti ly affect th fil lected wh di gt Select Settings gt Basic KONFETEL You are logged in as DEFAULT Status Phone book Call list Settings Basic HOEL GTT ear le Me SC eee E Profiles Name PIN Default DEFAULT 0000 Set Default account Account Account 1
16. ANTEE If anything is wrong with your Konftel unit please contact the place of purchase Guarantee We give a two year guarantee on our conference telephones Service Service is offered after the expiration of the guarantee Please contact your retailer and ask for a cost estimate Konftel support If you have any questions about the guarantee and service please contact your Konftel support centre Europe 46 0 90 706 489 Monday Friday 8 00 17 00 GMT 1 E mail rma konftel com USA and Canada 1 866 606 4728 Monday Friday 08 00 17 00 GMT 8 E mail konftel usa konftel com 50 Konftel is a leading company and the world s fastest growing brand within audio conferencing equipment Since 1988 our mission has been to help people around the world to conduct meetings despite distances Based on our success we know that audio conferencing is a great way to save time money and at the same time contribute to a better environment High audio quality is essential for efficient meetings this is why our patented audio technology OmniSound is built into all Konftel Conference phones The products are sold globally under the Konftel brand and our head quarter is based in Sweden Read more about the company and products on www konftel com H Fi E Konftel AB Box 268 SE 901 06 Ume Sweden Phone 46 90 706 489 Fax 46 90 131 435 E mail info konftel com www konftel com 110048 Rev 5A
17. Account 2 Preferences Language English X Ring level Level 3 Key tone On Off Recording tone On Off Auxiliary port Headset PA Refer to the user guide before changing to PA Time format 12 Hour 24 Hour Equalizer Soft Neutral Bnght Screen text KONFTEL 3001P Save Cancel Changing PIN code and profile name The PIN code can be changed from the default setting to protect against unauthorised use Click on the Edit button under the heading Profiles Enter a new PIN code The code may consist of 8 digits If you are changing a user profile you can also change the name Click on the Set and Save buttons Make a note of the new PIN code and keep it in a safe place The administrator is always able to view and change the name and PIN code of the profile 42 USING THE WEB INTERFACE Select default account The Konftel 300IP can save settings for two accounts e g a company PBX and a public IP telephony service provider This setting determines which account should be used as default You can select the account you want to use for a call by pressing 6 before dialling the number Select Account 1 or Account 2 under the heading Default account and click on Save Selecting languages Select a language in the list under the heading Language and click on Save Changing the ring tone level Select the tone level from the list under the heading Ring level and click on Save
18. EL EQUALIZER AUX PORT ca TIME FORMAT SCREEN TEXT DEFAULT The simplest way to make settings and edit contacts is using a PC and the Konftel 300IP web interface see page 34 ANSWERING AND MAKING CALLS ANSWERING CALLS A ring tone is heard and the blue LEDs start flashing gt Press a to answer The LEDs show a steady blue light ANSWERING CALLS ON HOLD If a call is made to the conference phone during another call you will hear a double tone INCOMING CALL will be displayed on the screen and the blue LEDs start flashing gt Press J to answer The original call will automatically be put on hold Press the ag amp Conference button to connect the calls Press ea to end the new call and x to reconnect the original call Use the line mode Z See page 13 to switch between the calls MAKING CALLS See MANAGING PHONE LINES on page 12 about selecting an account before dialling Dial the number gt Press J The number is called and the LEDs show a steady blue light The duration of the call is shown on the display screen Or gt Press J Dial the number and press OK to confirm The number is called and the LEDs show a steady blue light The duration of the call is shown on the display screen REDIALLING Press an arrow button The last number that you dialled appears on the display screen Use the arrow buttons to scroll through the call list Press J The nu
19. KONFTEL 3001P SET UP amp USER GUIDE Find more user manuals and product information at www liGo co uk manuals KSONETEL The Konftel 300IP User Guide ENGLISH OmniSound HD Optimal sound By incorporating full duplex audio the patented audio technology OmniSound guarantees the audio conference an impressive and crystal clear sound in both directions through a hypersensitive microphone with 360 sound pickup and speakers that provide powerful sound distribution to all participants OmniSound HD offers HD audio transmission for VoIP calls In addition features like echo cancellation background noise suppression which minimizes distracting background noise and an equalizer for personal adjustment of the sound s various characteristics are also included Move freely around the room talk discuss and debate while retaining great sound quality that is entirely free from irritating sound clipping damping or echoes It s as close as you can get to natural sound ce Konftel AB hereby declares that this conference unit complies with all essential require ments and other relevant provisions of Directive 1999 5 EC See www konftel com doc for a complete declaration Warning do not expose the Konftel 300IP to rain or moisture A Warning Do not open the case on the Konftel 3001P TABLE OF CONTENTS Description 2 Conference guide 21 General zareen dedates uaudeniacsestiageesns Making conference group
20. acity is 35 hours per GB A flashing symbol appears on the display screen during recording A beep is heard every 20 seconds so that other parties in the call know it is being recorded The beep can be turned off see page 26 The recorded call is saved on the memory card The document is named after the time at which the recording began e g 14 35 O1 wav and is saved in a folder with the current date This name can be changed after the recording has ended STARTING A RECORDING Remember to notify all parties in the call before you start recording Press the e button for two seconds and press OK to confirm The recording symbol flashes on the display screen MUTE FUNCTION gt Press the amp button during a call to turn the microphone off The LEDs change from blue to red The other party cannot hear what you are saying and only the called party is recorded HOLD Press ws during the call to put the call on hold The LEDs change from blue to flashing red Both the microphone and the speaker are turned off and the call is on hold None of the parties will now be recorded ENDING A RECORDING Press the button for two seconds and press OK to confirm The recording symbol is no longer displayed on the screen If you are recording a call and the call is ended you will be asked if you want to stop recording 24 RECORDING LISTENING TO A RECORDING You can listen to a recorded phone conference on your Ko
21. ark 461607954884 Konrads Ray 461607954870 Langdon Steve 461607954890 Leander Adam 461607954879 Lowendahl Roger 461607954885 Luong Xi 461607954878 Magret Robin 461607954895 MowaT LeO 461607954872 Mowji Al 461607954866 Nelson Mike 461607954880 Nyberg Paul 461607954867 orn Oliver 461607954875 panbar idea santKnvacans It is normally possible to export contact books stored in your PC in CSV format Click on the Scroll button under the heading Import in the web window Open your CSV file Click on Import The name is limited to 15 characters since the Konftel 300IP screen cannot display more than 15 characters otg Exporting contacts You can export your contacts as a CSV document in order to import them into another phone gt Click on Export Save the document 38 USING THE WEB INTERFACE MANAGING THE CONFERENCE GUIDE Select Phone Book gt Conference guide KONFTEL You are logged in as N Status fBhone book Call list Settings Conference guide Edit Conference Groups Group name Part name Number URI o E Phonebook Add group i Phone book Phone book bd Phone book _Erase all groups Import File ingen fil vald import Export Here you can add change and delete conference groups It is also possible to import groups that you have created When a call is connected to a contact who is already in the phonebook t
22. ching to another caller This assumes that you are talking with just one individual as described above gt Mark another party in the line menu and press a The first party is put on hold and the other is connected to the call Talking to several parties This assumes that you are talking with just one individual as described above gt Mark another party in the line menu and press OK Both the first and the second party are connected to the call Talking to all parties Press g amp Conference All parties are connected to the call An alternative way to connect all lines to the call is to select MAKE CONFERENCE in the line menu 13 MANAGING PHONE LINES CUTTING A LINE Individual lines can be cut out of a multi party call Press amp The line menu is displayed 61 25 m David L m Ewa P m Office South m Office North SPLIT CONFERENCE Mark the line you want to cut and press ea TRANSFERRING CALLS If you wish to transfer a call to another telephone Select gt TRANSFER Dial the number and press OK to confirm The call is transferred to the other telephone NB Some PBXs do not support this option 14 PROFILES The Konftel 3001P gives you the option of using a password to protect contact information in the phonebook and conference guide All contacts entered by default can be accessed by all users and cannot be password protected All contacts entered by Admin are also displayed i
23. choice of option in the menu using the arrow buttons and press OK to confirm The names of the conference groups are displayed Mark the group you want to change and press OK to confirm Mark a person you want to change and press OK to confirm Make the change and press OK to confirm Delete a number or a letter in a name by pressing If you want to cancel the change you are making and leave the name or number as they were press until the CONFERENCE GUIDE menu appears 22 CONFERENCE GUIDE DELETING A CONFERENCE GROUP Select gt CONF GUIDE gt ERASE GROUP 4 4 gt Mark the group you want to delete and press OK gt Confirm that you really want to delete the group by pressing OK or cancel the deletion of a group by pressing V DELETING ALL CONFERENCE GROUPS gt Select gt CONF GUIDE gt ERASE ALL 4 5 gt Confirm that you really want to delete all groups by pressing OK or cancel the deletion of all groups by pressing DISPLAYING CONFERENCE GUIDE STATUS gt Select gt CONF GUIDE gt STATUS 4 6 The display screen indicates the number of conference groups already stored plus how many more groups can be added 23 RECORDING It is possible to record a phone conference on an SD Secure Digital memory card so you can listen to it later on It is possible to record a call in progress and use the Konftel 300IP as a dictaphone Konftel 300IP supports SD and SDHC cards and the recording cap
24. ct character with the key Please turn to page 4 for instructions on how to use the keypad to enter text Mark the contact you want by using the arrow keys and open it by pressing OK If you regret your search you can press to return to the search results or to finish the search gt Mark the number you want to dial if several telephone numbers are displayed for the contact and press OK or JJ The number you have selected is dialled 20 CONFERENCE GUIDE The conference guide makes it easy to set up calls with as many as five people including your own phone The Konftel 300IP automatically dials all the contacts in the conference group You can create 20 conference groups in each user profile Entering text with the keypad Please turn to page 4 for instructions on using the keypad to enter text MAKING CONFERENCE GROUP CALLS Press the Sg amp Conference button Select the conference group you want to call You can use the arrow buttons to press an alphanumeric button to jump to the first name that starts with that letter in the list gt Press OK if you want to see who is in the group before you make the call Then press OK again or J to call Press J directly if you want to make the call without first checking who is in the group The Konftel 300 P dials all the contacts in the group The box in front of a person s name fills as soon as that person answers You can also use the menu to
25. eee aC mM Re Cl CCl System Restart the system Restart the phone application System reboot Reboot Reboot the system Restarting the phone application This only restarts the phone software with the current settings The restart takes about 30 seconds Click on Restart Restarting the phone This shuts down and restarts the phone This restart takes about three minutes Click on Reboot 44 USING THE WEB INTERFACE CHECKING STATUS Although it is not possible to make settings in the Status menu the information here may be useful when troubleshooting Select Status KONFTEL You are logged in as pu Statusi Phone book Call list Settings Device OETI TE TT a e a T o Hardware Product name Konttel 300IP Senal Number 93212548 MAC address 00 17 7D 12 0A 36 Software Application You can find the phone s serial number network port address and current software version on the Basic tab Settings made by the administrator for the network time server SIP accounts and media are on other tabs 45 IP SIP URI AND IP TELEPHONY IP stands for nternet Protocol and is the standard protocol for transferring information over the Internet between computers and other devices The same standard is normally used in local networks too An IP address is the unique network address that a computer has in the network An IP phone is a phone that like a PC is connected to the networ
26. ftel 300IP s phonebook can hold up to 1000 numbers in each user profile See page 8 for making calls via the phonebook Please turn to page 4 for instructions on using the keypad to enter text SEARCHING FOR CONTACTS The simplest way to search for a contact in the address book is to hold down an alphanumeric button for two seconds see page 8 You can also search for a contact via the PHONEBOOK menu Select gt PHONE BOOK gt SEARCH CONTACT Mark the contact you want Ogg You can use the arrow buttons to press an alphanumeric button to jump to the first name that starts with that letter in the list Press OK or J to dial the selected contact to return to the PHONEBOOK menu or t to exit the menu u ADDING CONTACTS amp Select gt PHONE BOOK gt ADD CONTACT Enter the name of the contact and press OK to confirm Write the number and press OK to confirm gt Press OK to add another contact or to exit the menu EDITING CONTACTS Select gt PHONE BOOK gt EDIT CONTACT gt Mark the contact you want to change Press OK to confirm Make the change and press OK to confirm Delete a number or a letter in a name by pressing If you want to cancel the change you are making and leave the name or number as they were press until the PHONEBOOK menu appears 17 PHONEBOOK DELETING CONTACTS Select gt PHONE BOOK gt ERASE CONTACT 2 4 gt Mark the contact you want t
27. hat person s name is displayed on the screen Adding a conference group gt Give the group a name enter the names and phone numbers of the group members You can also add participants from the phone book by clicking the drop down list Phone book Save the group by clicking on Add group Editing a conference group Click on Edit group next to the contact you want to change Edit the group and click on Save group 39 USING THE WEB INTERFACE Deleting a conference group Click on the Erase group button next to the group you want to delete Confirm that you want to delete the group You can also delete all groups by pressing Erase all groups Importing conference groups You can import conference groups using a comma separated values CSV file See Importing contacts on page 37 for more information Enter the name of the group in the first column the names of the group members in the second and their phone numbers or URIs in the third Agel 8 a a a Pv 1 Group Name Number 2 Sales Carlsson Julia 4616017954884 3 Sales Berg David 4616017954893 4 Sales Berlin office 4966023687451 5 Sales UK office 4416057953687 l6 Development Bjork Markus 4616017954949 7 Development Branshaw Liw 4616017954871 5 Development Luong Xt 1461601 7954878 I 9 Development Lowendahi Roger 461601 7954885 Click on the Scroll button under the heading Import in the web window gt Open
28. is feature must be activated by the administrator You know the feature is activated if you see a closed padlock in the lower right hand corner of the display screen when the Konftel 300IP has a secure connection to the other phone If the phone or PBX you are calling does not support secure connections you will see an open padlock on the screen See the illustration on page 5 10 MAKING MULTI PARTY CALLS Turn to MANAGING PHONE LINES on the next page for instructions on putting an individual on hold during a multi party call and other more advanced features ADDING ANOTHER PARTY TO A CALL If there are free lines new parties can be added regardless of whether you have used the g amp Conference button or if you are making a normal call Press J during the call to get a new dialling tone Calls in progress are put on hold Dial the new number You can also press an arrow button to use the call list or use the menu to access the phonebook gt Press the 28 Conference button to merge all lines into a multi party call MAKING CONFERENCE GROUP CALLS See CONFERENCE GUIDE on page 21 to create and edit conference groups gt Press the 3g amp Conference button Select the conference group you want to call and press OK to confirm The Konftel 300 P dials all the contacts in the group The box in front of a person s name fills as soon as that person answers 11 MANAGING PHONE LINES SELECTING
29. ith OK When you have done this you can choose which of the contact s telephone numbers you want to ring for instance work mobile or home SELECT NUMBER a List of telephone numbers for Bruant Jaworski hd 15109643208 the selected contact 12105993635 Please note the administrator has the option to configure the function in different ways this means it may function differently to the way described here The administrator can determine in which database field your search characters will be used the number of hits that are to be displayed in Konftel 300IP and the information that is to be displayed name company department telephone number Contact the company s telephone or network manager for information on how LDAP is configured for your Konftel 3001P 19 EXTERNAL PHONEBOOK LDAP SEARCH FOR AND CALL A CONTACT Select gt EXT PHONEBOOK 3 Konftel 3001P contacts the database which sends all the contacts The first 50 are shown in Konftel 300IP with standard default settings Enter one or more search characters to filter the list The number of hits in the database is reduced for each character you enter If the gt sign is visible before the information on the number of hits it means that there are more contacts available but they are not shown Enter search characters until the number of hits is low enough for you to find the contact you want easily You can delete an incorre
30. k Internet Like the PC it has an IP address and the call is transmitted as data packets over the network Calls can be made from an IP phone to other IP phones without leaving the network and to regular phones over the public telephone network SIP stands for Session Initiation Protocol and is a standardised protocol communication regulations for connecting phone calls via networks in most cases via the Internet too To make and receive calls the phone has to be registered to an SIP switch The switch can be a company PBX or be located with an IP telephony service provider The SIP switch ensures that the call is connected to the right address within the network or sends the call to the public telephone network if the recipient is not registered as an IP telephone in the same switch Making calls with IP phones When you use an IP phone to make a call to another IP phone within the network the call does not usually cost anything When you use an IP phone to make a call to a regular analogue phone you normally pay the standard rate from the point at which the SIP switch connects the call to the telephone network An IP phone can be moved and used all over the world The only requirement is access to the Internet or to be more accurate access to the SIP switch where it is registered Users must bear in mind that calls to analogue phones are connected to the telephone network where the switch is located A company can make free calls
31. lls and Flash During a call Press to call a new person Increase volume Decrease volume Mute the caller cannot hear you Conference Automatic dialling of confe rence groups One press of this button will Pa always connect all parties to a Hold puts a call Alphanumerical buttons Fonrerenge gall on hold Hold down a button for 2 seconds to open the phonebook Line selection Writing text Each button contains letters and characters more than those shown on the button see illustration below Press the same button repeatedly to change to another character If there are two letters under the same button that you want to enter one after the other you need to pause slightly before entering the second letter Press to delete the last character you entered 1 a blank 1 2 we ABCAAAA2 3 xw DEFEE3 4 a GHI4 Bem JKLS 6m MNO G6 7 s PQRS7 8 w tuv us wr WXYZ9 o 0 p DESCRIPTION DISPLAY SCREEN On Hook Press ea to display this screen Date 26 NOU Time Display text can be changed KONFTEL 300IP Oo Registered Not registered Riount name can be changed Off Hook Press J to display this screen Call duration Time Information text see below Phone lines L1 L4 Line status see below Secure connection see page 10
32. m connection Select gt SETTINGS gt BASIC gt AUX PORT 6 1 6 Select the PA option to activate features for external microphone mixer and PA system Do not select the PA option unless a PA system is connected This option turns off the internal microphone and internal speakers The HEADSET option may be selected whether or not a headset is connected Settings for external PA system It is assumed that the PA option has been activated in the previous menu before making these settings Select gt SETTINGS gt BASIC gt PA 6 1 7 PA SETTINGS a o INTERNAL MIC m INTERNAL SPKR hd amp Select INTERNAL MIC and press OK to switch between on shaded box and off To ensure maximum audio quality do not use the internal microphone and external microphones connected via the PA interface box at the same time Only the internal microphone is turned off Any external microphones connected to the Konftel 300IP are still turned on amp Select INTERNAL SPKR and press OK to switch between on shaded box and off To ensure maximum audio quality do not use the internal speakers and external speakers connected via the PA interface box at the same time Time format The date and time can only be set by Admin The time is normally retrieved from a time server The time format has 12 hour and 24 hour options Select gt SETTINGS gt BASIC gt TIME FORMAT 6 1 8 Select your choice and press OK t
33. mber you have selected is dialled You can delete the call list by scrolling to the end of the list and pressing OK when the question CLEAR LIST appears ANSWERING AND MAKING CALLS CALLING FROM THE PHONEBOOK Please turn to page 17 for instructions on adding and updating contacts in the phone book gt Press and hold down a number button for two seconds The phonebook appears on the display screen The pre programmed names appear in alphabetical order starting with the number button s first letter Use the arrow buttons to mark the name in the phonebook gt Press J The number you have selected is dialled Konftel 300IP also supports an external phonebook in the form of a catalog server LDAP server Read more on page 19 DURING A CALL ADJUSTING THE SPEAKER VOLUME Adjust the speaker volume using the buttons and 4 PLACING CALLS ON TEMPORARY HOLD Mute lt gt Press amp to turn off the microphone The LEDs change from blue to red The other party cannot hear what you are saying gt Press amp to reconnect the call Hold Press x to put the call on hold The LEDs change from blue to flashing red Both the microphone and the speaker are turned off and the call is on hold Press ws to reconnect the call ENDING CALLS End the call by pressing e SECURE CONNECTION The Konftel 300IP supports secure data connections between devices authentication and encryption Th
34. mes until the RENAME FILE menu appears 25 RECORDING DELETING A RECORDING Select gt RECORDING gt ERASE FILE 5 3 gt Mark the folder you want and press OK gt Mark the recording to be deleted and press OK Confirm that you really want to delete the recording by pressing OK again or cancel the deletion of a recording by pressing DELETING ALL RECORDINGS gt Select gt RECORDING gt ERASE ALL 5 4 Confirm that you really want to delete all recordings by pressing OK again or cancel the deletion of a recording by pressing ADJUSTING THE RECORDING INDICATOR A short beep is heard every 20 seconds so that all the parties in the call know it is being recorded This feature can be turned off Select gt RECORDING gt SETTINGS 5 5 Select your choice and press OK to confirm DISPLAYING RECORDING FEATURE STATUS Select gt RECORDING gt STATUS 5 6 The display screen indicates the number of recordings the total length of recorded calls and how many hours of recording time are left before the memory card is full 26 SETTINGS The Konftel 300IP has two groups of settings Basic and Advanced You must enter the Admin PIN code to access the advanced settings The simplest way to make settings is using a PC and the Konftel 300IP web interface see page 34 BASIC SETTINGS Select default account If the phone has two registered accounts you can choose one of them as
35. n default mode To enter personal contacts conference groups and settings that are inaccessible to other users select user profile and enter the PIN code for the profile The four personal user profiles each hold up to 1000 contacts and 20 conference groups Settings that are unique for each profile are e Standard account If two accounts are registered e Language e Ringtone level e Keypad tone e Time format e Equalizer e Display text Contacts and other settings are managed in the same way if you log in with a user profile except that the changes you make do not affect other users Note the user profile name and PIN code can only be changed via the web interface Admin is able to change all user profile names and PIN codes USING A USER PROFILE Select gt PROFILES 1 gt Mark the profile you want and press OK Enter the PIN code for the profile The default code is 0000 Logging out of the profile Select gt PROFILES 1 gt Press OK with the LOGOUT option marked 15 PROFILES CHANGING THE PROFILE NAME AND PASSWORD Log in to Konftel 300IP see pages 34 35 gt Select Settings gt Basic Click on the Edit button under the heading Profiles Enter a name and a new PIN code Click on Set and save your settings by clicking on Save Make a note of the name and PIN code and keep them in a safe place The adminis trator is able to reset the settings 16 PHONEBOOK The Kon
36. nftel 3001P or a computer using an SD memory card reader Recordings are saved in wav format and can be played back on your choice of media player Listening to recordings on the Konftel 300IP Select gt RECORDING gt PLAYBACK FILE 5 1 Mark the folder you want date and press OK to confirm A list of all recordings for the specified date is displayed Names date time and length are displayed for each recording gt Mark the recording you want and start the playback by pressing OK Adjusting the speaker volume Increase the volume using the button and lower it using Pause playback Pause the playback by pressing OK gt Restart playback by pressing OK again Move forward in the recording during playback Move forward in the recording by pressing arrow down or backward by pressing arrow up The recording advances about 10 seconds every time you press the button Stop playback gt Stop the playback by pressing EDITING THE NAME OF A RECORDING The recording is named by default with the time at which the recording started Select gt RECORDING gt RENAME FILE 5 2 Mark the folder you want and press OK to confirm Mark the recording to be edited and press OK lt gt Make the change and press OK to confirm Delete a number or a letter in a name by pressing If you want to cancel the change you are making and leave the name or number as they were press several ti
37. o confirm 28 SETTINGS Changing text on the display screen The text on the display screen can be changed when the Konftel 300IP is on hook Select gt SETTINGS gt BASIC gt SCREEN TEXT 6 1 9 Delete existing text using and enter your new text Press OK to confirm Resetting This resets all user settings for the user profile shown to factory default settings The phonebook conference guide and all basic settings are reset Account network and SIP settings are not reset Select gt SETTINGS gt BASIC gt DEFAULT Confirm that you really want to reset the settings to default by pressing OK again or cancel the resetting procedure by pressing _ ADVANCED SETTINGS Only Admin is able to make these settings See Installation and Administration of Konftel 3001P 29 SETTINGS SETTINGS DURING A CALL The HEADSET PA PHONE BOOK TRANSFER and EQUALIZER menus may be accessed during a call and are displayed when the button is pressed The first option is either HEADSET or PA depending on whether PA is activated or not These HEADSET PA settings can only be accessed when a call is connected Turn off the internal speakers when using a headset PA should not be activated when using the HEADSET menu option A wireless headset can be used if a person needs to move far away from the conference phone e g during a seminar or presentation The internal speakers can be turned off temporarily if
38. o delete and press OK Confirm that you really want to delete the contact by pressing OK or cancel the dele tion of a contact by pressing DELETING ALL CONFERENCE GROUPS gt Select gt PHONE BOOK gt ERASE ALL 2 5 Confirm that you really want to delete all contacts by pressing OK or cancel the dele tion of a contact by pressing DISPLAYING PHONEBOOK STATUS Select gt PHONE BOOK gt STATUS 2 6 The display screen indicates the number of contacts already stored plus how many more contacts can be added 18 EXTERNAL PHONEBOOK LDAP Konftel 300IP has support for an external phonebook This means it can communicate with a catalog server according to LDAP Lightweight Directory Access Protocol To make the external phonebook accessible an administrator must activate and configure the LDAP function in Konftel 300IP An LDAP database can hold thousands of contacts and for this reason Konftel 300IP includes a search function to filter the content of the database dynamically based on the search characters you enter The number of contacts in the data base that match your search Selected contact Use the If the gt sign is visible before the arrow keys to scroll the list number it means that there are The search characters you JA more contacts available but they are s not shown The first three contacts that match your search entered When you find the right contact you can open it w
39. on about URI can be found on pages 44 45 The way the number can be written may depend on the SIP PBX being used but normally you can use e Complete phone number including country code e Phone number including area code e Local phone number only e Internal speed dial number with company s own PBX e URI e g sip user company com e URI with IP address e g sip 10 10 1 100 within a local network gt Click on Add contact 36 USING THE WEB INTERFACE Editing contacts Click on the Edit contact button after the contact you want to change Edit the contact and click on Save contact Deleting contacts Click on the Erase contact button after the contact you want to delete Confirm that you want to delete the contact You can also delete all contacts by pressing the Erase all button Importing contacts You can import contacts from a comma separated values CSV file One way of creating a CSV file is using Microsoft Excel and saving the file in CSV format Enter the names of the contacts in the first column and their phone numbers or URIs in the second Do not use hyphens or spaces in the number Note that Excel ignores zeros at the beginning of numbers The cells must therefore be formatted as text Information about URI can be found on pages 46 47 al A 8 a a a 1 Name Telephone 2 Allen Jerry 461607954884 3 Anderson Justin 461607954955 4 Andrews Fanny 4461607954883 5 Berg David 461607954893
40. r 47 TECHNICAL SPECIFICATIONS Size Diameter 240 mm height 77 mm Weight 1 kg Colour Liquorice black Display screen Illuminated graphics LCD 128x64 Keypad Alphanumerical 0 9 on off mute hold volume up volume down 5 buttons for menu navigation line mode conference guide Anti theft protection Kensington security slot Memory Support for SD and SDHC memory cards Connectivity Network connection RJ45 Ethernet 10 100 Base T Power supply Transformer 100 240 V AC 13 5 V DC IEEE 802 3af Power over Ethernet Class III Extra microphones x2 modular 4 4 Auxiliary Modular 4 4 for wireless headset Network and communication Network addressing DHCP and static IP NAT traversal STUN ICE and TURN Connection protocol SIP 2 0 RFC 3261 and companion RFCs Transport UDP TCP TLS and SIPS Security SRTP Audio support Codecs G722 G711 A law G711 u law G729ab DTMF tone generation RFC SIP INFO In band Time servers NTP and SNTP Configuration Via integrated web server Sound Technology OmniSound HD Microphone Omni directional Reception area Up to 30 metres gt 10 people Speaker Frequency band 200 7000 Hz Volume 90 dB SPL 0 5 m Equalizer Three pitches soft neutral bright 48 TECHNICAL SPECIFICATIONS Environment Temperature 5 40 C Relative humidity 20 80 condensation free Recommended acoustic conditions Reverberation period 0 5 S Rt 60 Background noise 45 dBA 49 SERVICE AND GUAR
41. red setting NB You must ask the person you are calling to assess the effect of the adjustments you make SYSTEM The system menu can be used for manual restarts and resets Restarting the phone programme This restarts the phone which takes about two minutes Select gt SYSTEM gt RESTART 7 1 Confirm that you really want to restart by pressing OK again or cancel the restart by pressing v Restarting the phone This restarts the telephone application which takes less than 30 seconds Select gt SYSTEM gt REBOOT 7 2 Confirm that you really want to restart by pressing OK again or cancel the restart by pressing Restore to factory settings This option fully restores the Konftel 3001P to factory settings All settings are deleted including PIN codes and registered accounts Alternatively a PIN code is required for Admin Select gt SYSTEM gt FACTORY RESET 7 3 gt Enter the PIN code for Admin and press OK amp Confirm that you really want to restart by pressing OK again or cancel the restart by pressing 31 SETTINGS CHECKING STATUS The status menu can be used for troubleshooting Only the administrator is able to change these settings See Installation and Administration of Konftel 300IP for an explanation of the settings Account 1 To check account settings for SIP account 1 gt Select gt STATUS gt ACCOUNTS gt ACCOUNT 1 8 1 1 This shows the
42. set to factory settings CHECKING NETWORK ADDRESSES You must use the network address to log into the web server in the Konftel 3001P gt Press and select the menu option STATUS gt NETWORK 8 2 Check the conference phone s network address under the heading IP ADDRESS NETWORK DHCP ENABLED v IP ADDRESS 16 18 1 53 34 USING THE WEB INTERFACE LOGGING IN TO THE KONFTEL 300IP Enter the phone s network address in the web browser address bar Select Default or an empty user profile in Profile and enter the PIN code The default code is 0000 You can create a personal password protected phonebook using a user profile Ko N Fe TE L You are Sopii a Status Phone book Call list Settings Login Profile Default X PIN seee togn 35 USING THE WEB INTERFACE MANAGING THE PHONEBOOK Select Phone Book KONFTEL You are logged in as aries Status Phone book Call list Settings Contacts penre tts Phone book Name Number URI Add contact _ Import Val fil ingen fil vald Here you can add change and delete contacts You can also import existing contacts When you call or are called by a contact who is already in the phonebook that person s name is displayed on the screen Adding a contact Enter the contact s name under Name Enter the contact s phone number or URI under Number URI Informati
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