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Supplemental Guide

1. 00 5 Putting a call on off hold 19 Q Quick reference chart 11 R Returning to factory defaults 0 scccecssccctccsencerseeeseens 43 59 S Safety information cceeeeee 5 Selecting and playing specific AIDUIMNS iccicasessicigcebeceisnacorcstectesseees 63 Selecting and playing specific artists sxiigchaieclsdoisdedecadcauesieavecseness 62 Selecting different genres 63 Selecting different media SOUIGCES seseris piiri nie A E EAA 49 Sending new text messages 24 Setting a phone as primary 40 Setting a ring tone n se 27 Streaming music from your PRONG ossed seazecachevesesscs ee keitaan 50 2011 SYNC MGM mgm Supplement 1st Printing USA fus Index SYNC voice recognition EETU AANE E E act Rese a ees 6 System settings o 38 T Text messaging eee 23 Traffic Directions and Information sac seissitiscarestsiene 30 Turning Bluetooth on off 41 Turning prompts on off 42 57 U Using privacy mode ce 18 Using SYNC s play menu 60 Using the Auxiliary input jack Line iN serseriye 51 Using the media settings 52 Using the play all feature 61 Using the quick dial feature 17 Using voice commands with SYNCS senforte Gian 9 Using your media menu 48 vV Vehicle health report 36 Voice commands in media MOLE siainen nasieners cand 46 Voice co
2. Eo Qo ae ad nr JZ a KARS Powered by Microsoft P Thank you for purchasing SYNC SYNC is a hands free communications and entertainment system that literally syncs up with all other multimedia systems in your vehicle SYNC delivers convenience with voice activated calling and hands free conversations digital media player command and control as well as easy to use voice commands The world outside your vehicle cabin may be chaotic but inside with SYNC it s always a smooth ride All you have to do is sync it and stow it We ll take care of the rest Welcome to the new world of ingenuity and passion technology that is both fun and functional Welcome to SYNC For more information please visit www SyncMyRide com EXPORT UNIQUE NON UNITED STATES CANADA INFORMATION For your particular global region your vehicle may be equipped with features and options that are different from the features and options that are described in this supplement 4 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus Introduction SAFETY INFORMATION WARNING Driving while distracted can result in loss of vehicle control accident and injury Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road Your primary responsibility is the safe operation of the vehicle We recommend against the
3. which will allow you to explore supported digital music files on your playing device WARNING SYNC PLAY MENU manual control is a backup interface to voice commands Do not use SYNC PLAY MENU manual control while driving Note The PLAY MENU is only available for indexable media through the USB port This is not available for LINE IN and BT AUDIO SYNC is able to organize and sort your indexed media from your playing device by metadata tags Metadata tags are descriptive software identifiers embedded in your media files which provide information about the media file SYNC supports the following metadata tags e Artist e Album e Genre e Track If your indexed media files contain no information embedded in these metadata tags SYNC will automatically classify the empty metadata tags as UNKNOWN 60 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC media features To access the SYNC PLAY MENU Note To scroll press gt SEEK gt or A IV 1 Ensure that your playing device is plugged into the USB port and is ON 2 Press AUX repeatedly until SYNC appears 3 Press MENU MEDIA MENU will momentarily appear in the radio display 4 Press OK to access the PLAY MENU 5 Press OK If there are no media files to access the radio display will read NO MEDIA 6 In the SYNC PLAY MENU scroll repeatedly to select from the following options
4. Quick reference chart SYNC phone features Voice commands in phone mode Making a call Ending a call Exiting phone mode Answering an incoming call Incoming new text message Using the quick dial feature Active call menu options Using privacy mode Putting a call on off hold Joining two calls multiparty conference call Accessing call history phone book during active call How SYNC interacts with your Bluetooth device Phone redial Call history Accessing your phone book Text messaging Sending new text messages Downloading unread text messages Deleting all text messages Phone settings Phone status Setting a ring tone See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus anna A Oo oO Table of Contents Message notification Modifying your phone book Automatically download your phone book Traffic Directions and Information 911 assist Vehicle health report Applications System settings Adding pairing a phone Connecting a phone Setting a phone as primary Turning Bluetooth on off Deleting a phone Deleting all phones Turning prompts on off Changing the SYNC language setting Returning to factory defaults Performing a master reset Installing new vehicle applications SYNC media features Voice commands in media mode Connecting a digital media player to SYNC What s playing Using your media menu Selecting diffe
5. sources to BT AUDIO and stream music from your device 54 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC media features Adding a Bluetooth media device which is in discoverable mode Note This is a speed dependent feature Your vehicle must be moving less than 3 mph 5 km h to use this feature Note If your phone supports streaming Bluetooth audio and has already been paired with SYNC as a phone you do not have to go through the pairing process again Note Use this process when your device generates the PIN instead of SYNC Note To scroll press lt j SEEK gt or A IV 1 Press AUX repeatedly until SYNC appears 2 Press MENU MEDIA MENU will momentarily appear in the radio display followed by PLAY MENU 3 Scroll repeatedly until SYSTEM SETTINGS appears in the radio display 4 Press OK to confirm and enter the SYSTEM SETTINGS menu 5 Scroll until BT BLUETOOTH DEVICES appears in the display Press OK to confirm and enter the BT DEVICE menu 6 Scroll until ADD DEVICE appears in the radio display Press OK to confirm 7 When FIND SYNC appears in your radio display scroll repeatedly until FIND DEVICES appears Press OK to confirm 8 After the search for active BT DEVICE is complete scroll to find the desired device Press OK to confirm 9 Refer to your device s user guide for instructions on how to put your device into di
6. 3 Press OK to confirm the selection If there are fewer than 255 listings SYNC will list them alphabetically in flat file mode If there are more than 255 entries listed SYNC will organize them into quick select alphabetical categories i e AAAAA MMMMM and MMMMN ZZZZZ The number of categories will vary depending on the number of entries downloaded 4 If there are more than 255 entries scroll repeatedly to cycle through these categories until the desired category appears in the radio display 5 Press OK to confirm 22 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features 6 Scroll repeatedly to cycle through the desired contact 7 Once the desired entry is reached press OK or or PHONE to call the entry For further information refer to Modifying your phone book Note If the auto download feature is on SYNC will automatically re download your phone book call history every time your Blwetooth enabled cellular phone connects to SYNC TEXT MESSAGING Note Downloading and sending text messages via Bluetooth is a phone dependent feature To access the text messaging menu Note To scroll press lt SEEK gt or A IV 1 Press or PHONE to enter PHONE MENU 2 Scroll repeatedly until TEXT MESSAGE appears in the radio display 3 Press OK to confirm the selection If SYNC detects that your Bluetooth enabled c
7. a route is downloaded to your vehicle TURN BY TURN DIRECTION FEATURES Once directions are downloaded you can then access other features such as Next turn Route status Route summary cancel route update route and also voice guidance To access these features through the phone menu Note To scroll press lt SEEK gt or A IV 1 Press or PHONE to enter PHONE MENU 2 Scroll repeatedly until SERVICES appears in the radio display 3 Press OK to confirm and enter the SERVICES menu 4 Scroll repeatedly to cycle through Next turn Repeats the next turn instruction e Route status Provides the number of miles and approximate time to your destination e Route summary Provides the full list of remaining turn instructions e Cancel route Cancels the turn by turn driving directions e Update route Downloads an updated route to your destination e Voice guidance on off When voice guidance is set to on the system will provide spoken directions and a visual display of the directions When voice guidance is turned off the system will provide turn by turn tones and a visual display of the directions without spoken guidance e Guidance display late availability if equipped If your vehicle is equipped with a center integrated display you can set this feature to Always on and the system will display your next guidance direction in the center integrated display 5 When your desired feature appears in the displa
8. device For a list of compatible media players refer to www SyncMyRide com See End User License Agreement at the end of this book 49 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC media features Note Since your USB port allows you to charge your device if supported by your device SYNC will not automatically change media modes when something is initially plugged into the USB port To access the USB port through your SYNC system Note To scroll press lt Q SEEK gt or A V 1 Ensure that the desired device is plugged into the USB port and is turned ON 2 Press AUX repeatedly until SYNC appears 3 Press MENU MEDIA MENU will momentarily appear in the radio display 4 Scroll repeatedly until SELECT SRC Select source appears in the radio display 5 Press OK to confirm and enter the SELECT SRC Select source 6 Scroll repeatedly until SYNC USB appears in the radio display 7 Press OK to confirm The radio display will read USB CHOSEN If the connected device and media content is supported SYNC will begin indexing available media files NO MEDIA will appear in the radio display if there are no readable media files for SYNC to play If there are readable media files INDEXING may appear in the radio display If Autoplay is ON SYNC gives you the ability to access media files randomly as they are indexed If Autoplay is OFF indexed media is not available until the indexing process is complete
9. AUX repeatedly until SYNC appears 2 Press MENU MEDIA MENU will momentarily appear in the radio display 3 Press OK to access the PLAY MENU 4 Scroll repeatedly until SYSTEM SETTINGS appears in the radio display 5 Press OK to confirm and enter the SYSTEM SETTINGS menu 6 Scroll repeatedly until BT BLUETOOTH DEVICES MENU appears in the radio display 7 Press OK to confirm the selection This will take you into the BT DEVICE menu 8 Scroll repeatedly until BT ON OFF appears in the radio display 9 When the desired selection appears in the display press OK Note Selecting BLUETOOTH BT OFF will disconnect all Bluetooth devices and deactivate all Bluetooth features Deleting a device To delete a previously paired media device from SYNC Note To scroll press lt q SEEK gt or A IV 56 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC media features 1 Press AUX repeatedly until SYNC appears 2 Press MENU MEDIA MENU will momentarily appear in the radio display 3 Press OK to access the PLAY MENU 4 Scroll repeatedly until SYSTEM SETTINGS appears in the radio display 5 Press OK to confirm and enter the SYSTEM SETTINGS menu 6 Scroll repeatedly until BT DEVICE appears in the radio display 7 Press OK to confirm the selection This will take you into the BT DEVICE menu 8 Scroll repeatedly until DELETE DEVICE appears i
10. After indexing is complete the radio display will read INDEXED and SYNC will take you to the PLAY MENU Note The time required to complete the indexing process is dependent upon the size of the media content being indexed Note SYNC is capable of indexing thousands of average size media files SYNC will notify you once maximum indexing file size is reached If your playing device becomes disconnected from the USB port at any time the display will read USB REMOVED Streaming music from your Bluetooth enabled phone Note This is a phone dependent feature Refer to your phone s user guide for further information on how to stream Bluetooth audio SYNC allows you to stream music from your Bluetooth enabled cellular phone to play through SYNC 50 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC media features To access Note To scroll press SEEK gt or A IV 1 Ensure that the desired music is playing on your paired phone and your phone is in Bluetooth audio streaming mode 2 Press AUX repeatedly until SYNC appears 3 Press MENU MEDIA MENU will momentarily appear in the radio display 4 Press OK to access the PLAY MENU 5 Scroll repeatedly until SELECT SRC Select source appears in the radio display 6 Press OK to confirm 7 Scroll repeatedly until BT STEREO appears 8 Press OK to confirm The radio display will show the
11. EQUIPPED For 911 Assist to function properly the vehicle must have battery power after the crash the cell phone must be previously paired connected to SYNC and continue to function properly with the ability to make and maintain a 911 call initiated by SYNC and the 911 Assist feature must be previously enabled set to ON WARNING Do not wait for 911 Assist to initiate an emergency call if you are capable yourself Dial emergency services immediately to avoid delayed response time which could increase the risk of serious injury or death after a crash If you do not hear 911 Assist within 5 seconds after the crash the system or phone may be damaged or non functional The cell phone or 911 Assist hardware may become damaged in a crash the vehicle may lose battery power or the cell phone may be thrown from the vehicle which could prevent operation Additionally every cell phone operates differently While SYNC 911 Assist works with most cell phones some may have trouble using this feature Finally not all crashes deploy an airbag or in certain vehicles activate the fuel pump shut off which are the criteria to initiate 911 Assist Airbags generally deploy in certain frontal near frontal side and rollover crashes and the deployment of any airbag is intended to act as a 911 Assist trigger if those events occur For more information about airbag deployment see the Seating and Safety Restraints chapte
12. User s Guide Not following precautions found in this User s Guide can lead to an accident or other serious consequences Keep User s Guide in Vehicle When kept in the vehicle the User s Guide will be a ready reference for you and other users unfamiliar with the Windows Automotive based system Please make certain that before using the system for the first time all persons have access to the User s Guide and read its instructions and safety information carefully WARNING Operating certain parts of this system while driving can distract your attention away from the road and possibly cause an accident or other serious consequences Do not change system settings or enter data non verbally using your hands while driving Stop the vehicle in a safe and legal manner before attempting these operations This is important since while setting up or changing some functions you might be required to distract your attention away from the road and remove your hands from the wheel 74 2011 SYNC MGM mgm Supplement 1st Printing USA fus End user license agreement GENERAL OPERATION Voice Command Control Functions within the Windows Automotive based system may be accomplished using only voice commands Using voice commands while driving allows you to operate the system without removing your hands from the wheel Prolonged Views of Screen Do not access any function requiring a prolonged view of the screen while you are dri
13. affiliates and suppliers Use of any on line 72 2011 SYNC MGM mgm Supplement 1st Printing USA fus End user license agreement services which may be accessed through the SOFTWARE may be governed by the respective terms of use relating to such services If this SOFTWARE contains documentation that is provided only in electronic form you may print one copy of such electronic documentation EXPORT RESTRICTIONS You acknowledge that the SOFTWARE is subject to U S and European Union export jurisdiction You agree to comply with all applicable international and national laws that apply to the SOFTWARE including the U S Export Administration Regulations as well as end user end use and destination restrictions issued by U S and other governments For additional information see http www microsoft com exporting TRADEMARKS This EULA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY MS Microsoft Corporation third party software or service providers their affiliates or suppliers PRODUCT SUPPORT Product support for the SOFTWARE is not provided by MS its parent corporation Microsoft Corporation or their affiliates or subsidiaries For product support please refer to FORD MOTOR COMPANY instructions provided in the documentation for the DEVICE Should you have any questions concerning this EULA or if you desire to contact FORD MOTOR COMPANY for any other reason please refe
14. at the end of this book 21 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features 1 Press or PHONE to enter PHONE MENU 2 Scroll repeatedly until CALL HISTORY appears in the radio display 3 Press OK to confirm the selection and enter the CALL HISTORY menu 4 Scroll repeatedly to cycle through INCOMING OUTGOING or MISSED 5 Press OK when the desired selection appears in the radio display 6 Scroll repeatedly to cycle through the desired calls 7 Press OK or or PHONE to call the desired selection Note SYNC will attempt to automatically re download your phone book call history each time your phone connects to SYNC if the auto download feature is on and if your Bluetooth enabled cellular phone supports this feature ACCESSING YOUR PHONE BOOK Note This is a phone dependent feature Note This is a speed dependent feature The vehicle must be moving less than 3 mph 5 km h to browse your phone book However if your phone supports phone book downloads you can access your contacts at any time by pressing VOICE or ug and saying the contact s name When you pair your phone with SYNC you can choose to download your cellular phone book SYNC can support downloading up to approximately 2 000 entries per Bluetooth enabled phone Note To scroll press lt q SEEK or AN 1 Press or PHONE to enter PHONE MENU 2 Scroll repeatedly until PHONE BOOK appears in the radio display
15. attempt to connect and the radio display will indicate that no phone is paired 3 Press OK ADD DEVICES will appear in the radio display Note Press A V repeatedly if ADD DEVICES does not first appear in the radio display 4 Press OK to confirm your selection and enter the ADD DEVICES MENU When FIND SYNC appears in the radio display press OK Follow the instructions in your cellular phone s user guide to put your phone into Bluetooth discovery mode A six digit PIN will appear in the radio display 6 When prompted on your phone s display enter the six digit PIN provided by SYNC 7 The radio display will read CONNECTED when the pairing process is successful Congratulations Your phone is now successfully paired to SYNC Depending on your phone s capability you may be prompted on your phone s display or radio display with additional options For further information refer to your phone s user guide and visit www SyncMyRide com Note You can at any time press and hold gt or PHONE to exit phone mode and listen to other audio sources You can also press VOICE or 4 and say Help for more options Stay connected The voice activated hands free calling system means you can focus on driving without putting everything else on hold The system supports you with Voice activated hands free calling To initiate a call press t or VOICE then say Phone When prompted say Call lt phone book nam
16. e PLAY ALL e ARTISTS e ALBUMS e GENRES e PLAYLISTS e TRACKS e EXPLORE USB e SIMILAR MUSIC e RETURN Refer to the following sections for further explanation on these features Using the Play all feature The PLAY ALL feature in SYNC will play all indexed media tracks from your playing device in flat file mode one at a time in numerical order To use this feature Note To scroll press lt q SEEK gt or A IV 1 Ensure that your playing device is plugged into the USB port and is ON 2 Press AUX repeatedly until SYNC USB appears 3 Press MENU MEDIA MENU will momentarily appear in the display 4 Press OK to access the PLAY MENU See End User License Agreement at the end of this book 61 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC media features 5 Press OK The system will begin to play all the indexed media alphabetically The first track title will appear in the radio display Refer to Using the media settings in your media menu earlier in this chapter for further information on making adjustments to your playing music i e Seek Shuffle Autoplay and Repeat Selecting and playing specific artists SYNC allows you to sort all indexed media by artists Once selected the system will list and then play all artists and tracks alphabetically If you have fewer than 255 indexed artists SYNC will list them alphabetically in flat file mode If there are more than 255 indexed artists S
17. feature allows you to access the AutoVersion number as well as the FDN number To access Note To scroll press A SEEK gt or A IV 1 Press or PHONE to enter the PHONE MENU 2 Scroll repeatedly until SYSTEM SETTINGS appears in the radio display 3 Press OK to enter the SYSTEM SETTINGS menu 4 Scroll repeatedly until ADVANCED appears in the radio display Press OK 5 Scroll repeatedly until SYSTEM INFO appears in the radio display 6 Press OK 7 Scroll repeatedly until the desired selection appears in the radio display 8 Press OK when the desired selection appears in the radio display See End User License Agreement at the end of this book 45 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC media features VOICE COMMANDS IN MEDIA MODE WARNING Driving while distracted can result in loss of vehicle control accident and injury Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road Your primary responsibility is the safe operation of the vehicle We recommend against the use of any handheld device while driving and that you comply with all applicable laws Voice commands when using the USB port When using the USB port you may say any of the following commands e Play all e Pause e Connections e Play previous track e Similar music e Autoplay on e Repeat off e Shuffle on e Play genre lt name gt
18. for the 911 operator and then the occupant s in the vehicle will be able to communicate with the 911 operator Note Failure to cancel the call as described above will result in SYNC dialing 911 Note When you are connected to the 911 operator be prepared to provide your name phone number and location immediately because not all 911 systems are capable of receiving this information electronically 34 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features The following steps are required for the 911 Assist feature to perform properly e SYNC is on and functioning properly at the time of the incident and throughout feature activation and use e SYNC 911 Assist feature is set to ON prior to the incident A Bluetooth enabled and compatible cellular phone is paired and connected to SYNC e A connected Bluetooth enabled cellular phone that has the ability to make and maintain an outgoing call at the time of the incident e A connected Bluetooth enabled cellular phone that has adequate network coverage battery power and signal strength e The vehicle is located in the U S or Canada or in a territory in which 911 is the emergency number WARNING Unless 911 Assist is previously configured to ON prior to a crash 911 Assist will not dial for help during an emergency which could delay response time increasing the risk of seriou
19. is in the display press OK If you choose YES PRIMARY SET will appear in the radio display If you chooseNO NOT PRIMARY will appear in the display 12 If you selected this as your primary phone SYNC may ask if you would like to DOWNLOAD your Bluetooth enabled cellular phone s phone book call history Gf supported 13 Scroll to toggle between YES and NO When the appropriate response is in the radio display press OK 14 If you choose YES the display will read DOWNLOADING PHONE BOOK DOWNLOADED will appear and SYNC will take you back to the main menu Connecting a phone To connect a previously paired Bluetooth enabled phone Note To scroll press lt q SEEK or A IV 1 Press gt or PHONE to enter PHONE MENU 2 Scroll repeatedly until SYSTEM SETTINGS appears in the radio display 3 Press OK to confirm and enter the SYSTEM SETTINGS menu 4 Scroll repeatedly until BT DEVICE appears in the radio display 5 Press OK to confirm the selection This will take you into the BT DEVICE menu 6 Scroll repeatedly until CONNECT DEVICE appears in the radio display 7 Press OK to confirm and view the list of previously paired phone 8 Select the desired device and press OK to connect to the phone Note Only one device can be connected at a time When another phone is connected the previous one will be disconnected Setting a phone as primary To set a previously paired phone as your primary phone Note To
20. lt name gt Play album lt name gt Connections Refine track lt name gt Play artist lt name gt Pause Play Play track lt name gt Play previous track Play next track Play playlist lt name gt Repeat ON Play next folder Similar music Repeat OFF Play previous folder What s playing Shuffle ON Search genre lt name gt Shuffle OFF Search album lt name gt Search artist lt name gt e Refine artist lt name gt Traffic Directions and Information U S only if equipped Traffic Directions and Information Services is a feature which uses advanced GPS technology to pin point your location and provide voice access to relevant traffic reports turn by turn directions and nearby business searches as well as information such as sports scores For a complete list of services and vehicle availability please visit www SyncMyRide com Note Traffic Directions and Information Services require activation prior to use Standard phone and message rates may apply Subscription may be required For more information log onto www SyncMyRide com To access 1 Press u or VOICE 2 When prompted say Services 3 Once connected follow the voice prompts to request your desired service For example for turn by turn directions say Directions Note You can also say What are my choices to receive a complete list of available services from which to choose 4 Follow the voice prompts to
21. name of the Bluetooth enabled cellular phone currently connected to SYNC MEDIA STREAM will appear in the radio display While the music is streaming through your audio system you can also use the following functions Gif supported by your device Press lt q SEEK gt to access the previous next track Press gt to play or II to pause the currently playing song If your phone becomes disconnected from the system at any time the display will read BT DISCONNECTED Using Line in auxiliary input jack with SYNC Your vehicle is equipped with an auxiliary input jack which allows you to plug and play your portable music player over the vehicle speakers For exact location of your auxiliary input jack refer to your vehicle s Owner s guide To access Note To scroll press lt lt SEEK gt or A IV 1 Press AUX repeatedly until SYNC appears 2 Press MENU MEDIA MENU will momentarily appear in the radio display 3 Press OK to access the PLAY MENU 4 Scroll repeatedly until SELECT SRC Select source appears in the radio display See End User License Agreement at the end of this book 51 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC media features 5 Press OK to confirm selection 6 Scroll repeatedly until LINE IN appears in the radio display 7 Press OK to confirm selection Ensure that your device is plugged into the auxiliary input jack and is playing The radio display will confirm LINE IN CH
22. racier iea 29 C Call HISTOL eener 21 Changing the SYNC language SENE vessisncdsceanededovansseeneancenes 43 58 Connecting a Bluetooth media GOVICE sisecicieass enne AIE 55 Connecting a digital media player to SYNC oo 48 Connecting a phone 0008 40 D Delete a GeViCe vscciissessccicascasives 56 76 Deleting a phone ssiikccrirerere 41 Deleting all phones 00 42 Deleting all text messages 25 Downloading unread text IMESSAGES assets sesidesesrncesesaveaziaganeoeuss 25 E End user license agreement 69 Ending a Call scccsiceesacessatnecs tesanees 16 Exiting phone mode ssassn 16 Exploring the USB device 66 H How SYNC interacts with your Bluetooth device 20 I Incoming new text message 17 Installing new vehicle applications 44 60 J Joining two calls multiparty conference call 19 M Making a Call Gersieeinmiierepes 16 Message notification 0 0 27 Modifying your phone book 28 P Pairing media devices to DY NGO eeinetan kn 54 55 2011 SYNC MGM mgm Supplement 1st Printing USA fus Pairing your phone 1 0 39 Performing a master reset 44 59 Phone dependent features 6 Phone redial ccccccceeeeeeeee 21 Phone settings 000 26 Phone status sfesce 26 Play menu rsss 56 Playing a specific track 65 Playing similar music 67 Privacy information
23. route suggestions if doing so would result in an unsafe or illegal maneuver if you would be placed in an unsafe situation or if you would be directed into an area that you consider unsafe Maps used by this system may be inaccurate because of errors changes in roads traffic conditions or driving conditions Note When you connect to Traffic Directions and Information the service uses GPS technology and advanced vehicle sensors to collect the vehicle s current location travel direction and speed to help provide you with the directions traffic reports or business searches you request Further to provide the services you request and for continuous improvement the service may collect and record call details and voice communications For more information see Traffic Directions and Information Terms and Conditions at www SyncMyRide com If you do not want Ford or its service providers to collect the vehicle travel information or other information identified in the Terms and Conditions do not activate or use the service Note SYNC with Traffic Directions amp Information Services requires activation prior to use Standard phone and message rates may apply 32 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features Subscription may be required To register and check your eligibility for free services log onto www SyncMyRide com 911 ASSIST IF
24. scroll press lt q SEEK or A IV 40 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features 1 Press to enter PHONE MENU 2 Press or PHONE to enter PHONE MENU 3 Scroll repeatedly until SYSTEM SETTINGS appears in the radio display 4 Press OK to confirm and enter the SYSTEM SETTINGS menu 5 Scroll repeatedly until BT DEVICE appears in the radio display 6 Press OK to confirm and enter the BT DEVICE menu 7 Scroll repeatedly until SET PRIMARY appears in the radio display 8 Select the desired phone and press OK to confirm PRIMARY SET will appear in the radio display SYNC will now attempt to connect to this primary Bluetooth enabled phone with each connection cycle Note When a phone is selected as primary it will appear first in the list and also be marked with an Bluetooth on off To turn the Bluetooth feature on SYNC on off Note To scroll press lt q SEEK gt or A IV 1 Press or PHONE to enter PHONE MENU 2 Scroll repeatedly until SYSTEM SETTINGS appears in the radio display 3 Press OK to confirm and enter the SYSTEM SETTINGS menu 4 Scroll repeatedly until BT DEVICE appears in the radio display 5 Press OK to confirm and enter the BT DEVICE menu 6 Scroll repeatedly until BT ON OFF appears in the radio display 7 When the desired selection appears in the display press OK Note Turning BT OFF
25. settings Note Once a mast reset has been completed you must re insert your USB device to access the contents Note To scroll press lt lt SEEK p or A IV 1 Press AUX repeatedly until SYNC appears 2 Press MENU MEDIA MENU will momentarily appear in the radio display 3 Press OK to access PLAY MENU See End User License Agreement at the end of this book 59 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC media features 4 Scroll repeatedly until SYSTEM SETTINGS appears in the radio display 5 Press OK to confirm and enter the SYSTEM SETTINGS menu 6 Scroll repeatedly until ADVANCED appears in the radio display 7 Press OK to confirm and enter the ADVANCED menu 8 Scroll repeatedly until MASTER RESET appears in the radio display 9 Press OK SYNC will ask you to confirm the master reset 10 Press OK to confirm The radio display will read RESET DONE SYNC will take you back to the ADVANCED SETTINGS menu Installing new vehicle applications You can download new software applications if available and then load the desired applications onto SYNC through your USB port Please refer to www SyncMyRide com for further information USING SYNC S PLAY MENU The SYNC PLAY MENU allows you to play your music by playing all selections by artist listing album listing genre listing playlists tracks or by selecting similar music to what is currently playing You can also choose to Explore USB
26. use of any handheld device while driving and that you comply with all applicable laws e Do not attempt to service or repair SYNC See your authorized dealer e Do not operate playing devices if the power cords and or cables are broken split or damaged Carefully place cords and or cables where they will not be stepped on or interfere with the operation of pedals seats and or compartments or safe driving abilities e Do not leave playing devices in the vehicle in extreme conditions as it could cause damage to your device Refer to your device s user guide for further information e For your safety some SYNC functions are speed dependent and cannot be performed when the vehicle is traveling at speeds greater than 3 mph 5 km h e Ensure that you review your device s user guide before using with SYNC PRIVACY INFORMATION When a cellular phone is connected to SYNC SYNC creates a profile within your vehicle that is linked to that cellular phone This profile is created in order to offer you more cellular features and to operate more efficiently Among other things this profile may contain data about your cellular phone book text messages read and unread and call history including history of calls when your cell phone was not connected to SYNC In addition if you connect a media device SYNC creates and retains an index of media content supported by SYNC SYNC also records a short development log of approximat
27. view media content which is compatible with SYNC You may have other files saved with various extensions power point presentations for example but they will not be visible To access Note To scroll press lt q SEEK or A IV 1 Ensure that your playing device is plugged into the USB port and is ON 2 Press AUX repeatedly until SYNC USB appears 3 Press MENU MEDIA MENU will momentarily appear in the display 4 Press OK to access the PLAY MENU 5 Press OK 6 Once PLAY ALL appears in the display scroll repeatedly until EXPLORE USB appears in the radio display 7 Press OK 8 Scroll repeatedly to cycle through all available folders on your media device An F will precede folders and T will precede tracks in the radio display 9 Press OK when the desired folder or track appears in the radio display 10 Scroll repeatedly to cycle through all subfolders and or tracks in the selected folder Note When you are playing USB SYNC MEDIA using the EXPLORE USB feature and you folders saved on your playing device you are in folder mode In folder mode you can say Play next folder or Play previous folder to advance within your saved folders You may also press E FOLDER pe Gf available on your audio system to advance to the previous next folder Press OK to select a folder and scroll repeatedly through all subfolders and or tracks in the selected folder Note PLAY ALL will appear in every subfol
28. will disconnect all Bluetooth devices and deactivate all Bluetooth features Deleting a phone To delete a paired phone from SYNC Note To scroll press Ei SEEK gt or A IV 1 Press or PHONE to enter PHONE MENU See End User License Agreement at the end of this book 41 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features 2 Scroll repeatedly until SYSTEM SETTINGS appears in the radio display 3 Press OK to confirm and enter the SYSTEM SETTINGS menu 4 Scroll repeatedly until BT DEVICE appears in the radio display 5 Press OK to confirm and enter the BT DEVICE menu 6 Scroll repeatedly until DELETE DEVICE appears in the radio display Press OK 7 Scroll to select the previously paired device to delete and press OK to confirm Deleting all phones To delete all previously paired phones from SYNC Note To scroll press lt q SEEK or A IV 1 Press gt or PHONE to enter PHONE MENU 2 Scroll repeatedly until SYSTEM SETTINGS appears in the radio display 3 Press OK to confirm and enter the SYSTEM SETTINGS menu 4 Scroll repeatedly until BT DEVICE appears in the radio display 5 Press OK to confirm and enter the BT DEVICE menu 6 Scroll repeatedly until DELETE ALL appears in the radio display 7 OK to confirm Note Deleting a phone will also delete all information in SYNC originally saved with that phone Turning prompts on off Prompts from SYNC can help guide y
29. you view and play indexed media by ALBUMS If you have fewer than 255 indexed albums SYNC will list them alphabetically in flat file mode If there are more than 255 indexed albums SYNC will organize them into quick select alphabetical categories i e AAAAA MMMMM and MMMMN ZZZZZ The number of categories will depend on the number of indexed albums To access Note To scroll press lt q SEEK or A IV 1 Ensure that your playing device is plugged into the USB port and is ON Press AUX repeatedly until SYNC USB appears Press MENU MEDIA MENU will momentarily appear in the display Press OK to access the PLAY MENU Press OK Scroll repeatedly until PLAY ALL appears in the display Press OK Scroll repeatedly to until ALBUMS appears in the radio display Nomowe WwW PL 8 Press OK to enter the album menu and select from playing ALL ALBUMS or from any individual indexed album 9 Scroll repeatedly to cycle through all indexed albums 10 Press OK when the desired album appears in the display 11 Press OK to confirm and begin to play the first track of the selected album Refer to Using the media settings in your media menu earlier in this chapter for further information on making adjustments to your music i e Seek Shuffle Autoplay and Repeat Selecting from different genres SYNC allows you to sort indexed music by genre category type SYNC will automatically categorize your indexed music acc
30. ALLS appears in the radio display 6 Press OK The display will read JOIN CALLS 7 Press OK to confirm The system will join both calls into one and you will be able to speak to both parties at the same time The radio display will indicate that your conference call is active Note SYNC supports a maximum of three callers on a multiparty conference call Accessing your call history and phone book during an active call Note Accessing your phone book is a speed dependent feature The vehicle must be moving less than 3 mph 5 km h to use this feature You can access your call history and phone book while on an active call Note To scroll press lt q SEEK or A IV 1 Press MENU The display will read CALL MENU 2 Scroll repeatedly until CALL HISTORY PHONE BOOK appears in the display 3 Press OK The system will take you to the chosen menu item Refer to Call History and Accessing your phone book for further details on making selections in those menus HOW SYNC INTERACTS WITH YOUR BLUETOOTH ENABLED CELLULAR PHONE While SYNC has a variety of features many of them are dependent on your device s functionality To ensure that you have a compatible device or to check which features are compatible with SYNC please check your device s user guide and also visit www SyncMyRide com One of the main features of SYNC is hands free calling which works in conjunction with your Bluetooth enabled cellular phone to offer
31. DVANCED appears in the radio display 7 Press OK to confirm and enter the ADVANCED menu 8 Scroll repeatedly until PROMPTS appears in the radio display 9 Press OK to enter the PROMPTS menu 10 Scroll to toggle between PROMPTS ON or PROMPTS OFF The default setting is ON 11 Press OK when the desired selection appears in the radio display SET ON or SET OFF will appear in the radio display as a confirmation SYNC will then take you back to the ADVANCED menu Changing the SYNC language setting SYNC allows you to select from three languages English French and Spanish Once selected all of SYNC s radio displays and prompts will be in the selected language To access the language menu Note To scroll press gt SEEK gt or A IV 1 Press AUX repeatedly until SYNC appears 2 Press MENU MEDIA MENU will momentarily appear in the radio display 3 Press OK to access the PLAY MENU 4 Scroll repeatedly until SYSTEM SETTINGS appears in the radio display 5 Press OK to confirm and enter the SYSTEM SETTINGS menu 6 Scroll repeatedly until ADVANCED appears in the radio display 7 Press OK to confirm and enter the ADVANCED menu 8 Scroll repeatedly until LANGUAGE appears in the radio display 9 Press OK to enter the LANGUAGE menu 10 Scroll repeatedly to cycle through ENGLISH FRANCAIS and ESPANOL 58 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printi
32. ER 3 and PHONE RINGER Note In band ringing is a phone dependent feature If your phone supports in band ringing your phone s ringer will play through the vehicle audio system when PHONE RINGER is chosen Message notification Note This is a phone dependent feature SYNC gives you the option of choosing if you d like to hear an audible tone to notify you of an incoming text message To turn this feature on off Note To scroll press lt SEEK gt or A IV 1 Press gt or PHONE to access PHONE MENU 2 Scroll repeatedly until PHONE SETTINGS appears in the radio display 3 Press OK to confirm and enter the PHONE SETTINGS menu 4 Scroll repeatedly until MESSAGE NOTIFY appears in the radio display 5 Press OK to confirm and enter the MESSAGE NOTIFY menu SYNC will automatically check to see if your connected phone is equipped with downloading text messaging via Bluetooth See End User License Agreement at the end of this book 27 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features 6 Scroll to select MESSAGE NOTIFY ON or MESSAGE NOTIFY OFF 7 Press OK to confirm NOTIFY SET ON or NOTIFY SET OFF will appear in the radio display Modifying your phone book Note This is a phone dependent feature SYNC allows you to modify the contents of your downloaded phone book i e adding deleting contacts To access Note To scroll press lt q SEEK or A IV 1 Press or PHONE to
33. ESSAGE appears in the radio display See End User License Agreement at the end of this book 25 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features 3 Press OK to confirm the selection INBOX XX will appear in the radio display showing the number of messages in your inbox 4 Scroll repeatedly until DELETE ALL appears in the radio display 5 Press OK to confirm your selection The radio display will read ALL DELETED and the system will return you to your TEXT MESSAGE menu Note SYNC does not automatically download all of your unread text messages at every connection cycle as it does with call history and phone book if automatic download is on PHONE SETTINGS Note These are phone dependent features Under the phone settings menu on SYNC you can view the status of your paired phone with Bluetooth wireless technology select from various ring tones select message notification on off change phone book entries and auto download your cellular phone book among other features To access the phone settings menu Note To scroll press lt q SEEK or A IV 1 Press or PHONE to enter PHONE MENU 2 Scroll repeatedly until PHONE SETTINGS appears in the radio display 3 Press OK to confirm and enter the PHONE SETTINGS menu 4 Scroll repeatedly to cycle through the following selections e PHONE STATUS e SET RINGER e MESSAGE NOTIFICATION e MODIFY PHONEBOOK e AUTODOWNLOAD e RETURN Phone statu
34. EVICE UPGRADES AND RECOVERY MEDIA If the SOFTWARE is provided by FORD MOTOR COMPANY separate from the DEVICE on media such as a ROM chip CD ROM disk s or via web download or other means and is labeled For Upgrade Purposes Only or For Recovery Purposes Only you may install one 1 copy of such SOFTWARE onto the DEVICE as a replacement copy for the existing SOFTWARE and use it in accordance with this EULA including any additional EULA terms accompanying the upgrade SOFTWARE INTELLECTUAL PROPERTY RIGHTS Al title and intellectual property rights in and to the SOFTWARE including but not limited to any images photographs animations video audio music text and applets incorporated into the SOFTWARE the accompanying printed materials and any copies of the SOFTWARE are owned by MS Microsoft Corporation FORD MOTOR COMPANY or their affiliates or suppliers The SOFTWARE is licensed not sold You may not copy the printed materials accompanying the SOFTWARE All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties This EULA grants you no rights to use such content All rights not specifically granted under this EULA are reserved by MS Microsoft Corporation FORD MOTOR COMPANY third party software and service providers their
35. LS i ye j is P w 2 fee ANT P i s Powered Y Mierosoft E PET ke ia Supplemental Guide What you need to get started To use SYNC s many features you must have the following Cellular phone with Bluetooth wireless technology with the phone s user guide Compatible digital media player with USB cable Note SYNC is capable of hosting nearly any digital media player including iPod Zune Plays from device players and most USB drives Supported audio formats include MP3 WMA WAV and AAC For more information on all SYNC features and compatible devices check out www SyncMyRide com Pairing your phone for the first time AX WARNING Driving while distracted can result in loss of vehicle control accident and injury Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road The driver s primary responsibility is the safe operation of their vehicle Only use cell phones and other devices not essential to the driving task when it is safe to do so The first thing you must do to use the phone features of SYNC is to pair your Bluetooth enabled cellular phone with SYNC This allows your phone to communicate with the hands free system To pair your phone for the first time 1 Ensure that the vehicle ignition and radio are on and that your vehicle is in Park P 2 Press gt or PHONE to enter the PHONE MENU SYNC will
36. OK When the chosen mileage is reached SYNC will automatically prompt you and ask if you would like to run a health report You can then accept and SYNC will send you an e mail with the information or you can choose to have SYNC remind you later APPLICATIONS The applications listing will show you any software applications that have been downloaded to SYNC To access Note To scroll press lt q SEEK or AN 1 Press or PHONE to enter PHONE MENU 2 Scroll repeatedly until the application name appears in the radio display 3 Press OK SYSTEM SETTINGS To access SYSTEM SETTINGS of BT BLUETOOTH DEVICES and ADVANCED SETTINGS Note To scroll press lt q SEEK or A IV 1 Press or PHONE to enter PHONE MENU 2 Scroll repeatedly until SYSTEM SETTINGS appears in the radio display 38 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features 3 Press OK to confirm and enter the SYSTEM SETTINGS menu 4 Scroll repeatedly to access BT DEVICE e ADD DEVICE e DELETE DEVICE e CONNECT BT e DELETE ALL e SET PRIMARY e RETURN e BT ON OFF ADVANCED e PROMPTS e LANGUAGES e DEFAULTS e MASTER RESET e INSTALL APPLICATION e SYSTEM INFO e RETURN Refer to the following sections for further information Adding pairing a phone Note This is a speed dependent feature and cannot be performed when the vehicle is traveling at
37. OK CALL HISTORY or you can choose ENTER NUMBER Note Forwarding a text message is a speed dependent feature and can only be done when the vehicle is traveling at 3 mph 5 km h or less Note Only one recipient is allowed per text message USING THE QUICK DIAL FEATURE SYNC allows you to store phone book contacts and numbers from your call history folder in 1 5 of your memory presets for quick access Note This feature is not available if your audio system has 10 memory presets 0 9 To store a number as a Quick Dial to a memory preset When in phone book or call history and the contact s information is active in the display press and hold a memory preset until confirmation appears in the display Note Quick dials are only available when the phone with which they were saved is actively paired with SYNC See End User License Agreement at the end of this book 17 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features To access call numbers stored in the Quick Dial 1 Press or PHONE to enter PHONE MENU 2 Press the memory preset 1 5 containing the desired contact information The stored information will appear in the radio display 3 To initiate the call press gt or PHONE or press the respective memory preset again ACTIVE CALL MENU OPTIONS Once a call is active within SYNC the following menu options are available e PRIVACY ON OFF e HOLD ON OFF e ENTER TONES e JOIN ON OFF A
38. OK to delete a specific contact Press OK when SELECT CONTACT appears and scroll until the desired name appears in the radio display Press OK to select DELETE CONTACT will appear in the radio display Press OK to confirm and DELETED will appear in the radio display Note If Automatic download is on the contact may appear on the next download from your Bluetooth enabled cellular phone Note This is a speed dependent feature and cannot be operated if the vehicle is traveling at speeds greater than 3 mph 5 km h e RETURN Select to go back Automatically downloading your phone book Note This is a phone dependent feature SYNC allows you to automatically download your Bluetooth enabled cellular phone s phone book with location type i e cell work other if supported each time your phone connects with SYNC Note Your phone book call history and text messages can only be accessed when your specific Bluetooth enabled cellular phone is connected Note To scroll press lt q SEEK or A IV 1 Press or PHONE to access the PHONE MENU 2 Scroll repeatedly until PHONE SETTINGS appears in the radio display 3 Press OK to confirm selection and enter the PHONE SETTINGS menu 4 Scroll repeatedly until AUTODOWNLOAD appears in the radio display 5 Press OK AUTO ON will appear in the radio display 6 Press OK AUTO SET ON will appear and your phone book will be automatically downloaded each time your Bluetooth en
39. OR COMPANY MS Microsoft Corporation their affiliates and or their designated agent reserve the right to discontinue without liability any Internet based services provided to you or made available to you through the use of the SOFTWARE 71 2011 SYNC MGM mgm Supplement 1st Printing USA fus End user license agreement e Links to Third Party Sites The MS SOFTWARE may provide you with the ability to link to third party sites through the use of the SOFTWARE The third party sites are not under the control of MS Microsoft Corporation their affiliates and or their designated agent Neither MS nor Microsoft Corporation nor their affiliates nor their designated agent are responsible for i the contents of any third party sites any links contained in third party sites or any changes or updates to third party sites or ii webcasting or any other form of transmission received from any third party sites If the SOFTWARE provides links to third party sites those links are provided to you only as a convenience and the inclusion of any link does not imply an endorsement of the third party site by MS Microsoft Corporation their affiliates and or their designated agent e Obligation to Drive Responsibly You recognize your obligation to drive responsibly and keep attention on the road You will read and abide with the DEVICE operating instructions particularly as they pertain to safety and assumes any risk associated with the use of the D
40. OSEN Note If you already have a device connected to the USB port you cannot access the LINE IN feature Some digital media players require both USB and LINE IN ports to stream data and music separately Using the media settings in media menu SYNC allows you to change the way you listen to your playing media Through the media settings menu you can access Shuffle Repeat and Autoplay To access these settings Note To scroll press lt q SEEK or A IV 1 Press AUX repeatedly until SYNC appears 2 Press MENU MEDIA MENU will momentarily appear in the radio display 3 Press OK to access the PLAY MENU 4 Scroll repeatedly until MEDIA SETTINGS appears in the radio display 5 Press OK to confirm selection and enter the MEDIA SETTINGS menu 6 Scroll repeatedly to cycle through a Allows you to shuffle available media files in the current aylist Note To shuffle all media tracks you must first select PLAY ALL and then select SHUFFLE REPEAT Allows you to repeat any song AUTOPLAY Allows you to listen to music which has already been randomly indexed during the indexing process Note You may also press lt q SEEK gt on your audio system to advance to the previous next track Note Depending on the amount of files on your device SYNC may take awhile to index all the metadata information 7 When the desired selection appears in the radio display press OK Note Once turned on these menu selections will
41. TP Please refer to www SyncMyRide com for more information If you have fewer than 255 indexed playlists SYNC will list them alphabetically in flat file mode If there are more than 255 indexed playlists SYNC will organize them into quick select alphabetical categories i e AAAAA MMMMM and MMMMN ZZZZZ The number of categories will depend on the number of indexed playlists To access Note To scroll press A SEEK p or A IV 1 Ensure that your playing device is plugged into the USB port and is ON 2 Press AUX repeatedly until SYNC USB appears 3 Press MENU MEDIA MENU will momentarily appear in the display 64 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC media features 4 Press OK to access PLAY MENU 5 Press OK 6 Once PLAY ALL appears in the radio display scroll repeatedly until PLAYLISTS appears in the radio display 7 Press OK to enter the PLAYLISTS menu 8 Scroll repeatedly to cycle through all indexed playlists 9 Press OK when the desired playlist appears in the radio display Refer to Using the media settings in your media menu earlier in this chapter for further information on making adjustments to your playing music i e Seek Shuffle Autoplay and Repeat Playing a specific track SYNC will allows you to search for and play a specific track which has been indexed If you have fewer than 255 indexed tracks SYNC w
42. YNC will organize them into quick select alphabetical categories i e AAAAA MMMMM and MMMMN ZZZZZ The number of categories will depend on the number of indexed artists To access Note To scroll press lt q SEEK gt or A IV 1 Ensure that your playing device is plugged into the USB port and is ON 2 Press AUX repeatedly until SYNC USB appears Press MENU MEDIA MENU will momentarily appear in the display Press OK to access the PLAY MENU Press OK Scroll repeatedly until ARTISTS appears in the radio display Press OK You can now select from playing ALL ARTISTS or from any indexed artist NOD OF PB 8 Scroll repeatedly to cycle through all indexed artists 9 Press OK when the desired artist appears in the radio display You can play all tracks by that artist by selecting PLAY ALL or scroll to see specific albums If there are multiple albums by the same artist indexed SYNC will ask you to select from the various indexed albums by that artist 10 Press OK to confirm and begin to play the first track of the selected album Refer to Using the media settings in your media menu earlier in this chapter for further information on making adjustments to your music i e Seek Shuffle Autoplay and Repeat 62 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC media features Selecting and playing specific albums SYNC allows
43. abled cellular phone connects with SYNC Or select AUTO OFF and your phone book will not be automatically downloaded each time your phone connects with SYNC 7 Press OK to confirm your selection Note Downloading times are phone and quantity dependent Note If you choose to automatically download your cellular phone s phone book every time your Bluetooth enabled phone reconnects to SYNC any changes additions or deletions that have been saved since your last download will be deleted See End User License Agreement at the end of this book 29 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features TRAFFIC DIRECTIONS AND INFORMATION IF EQUIPPED U S ONLY Note Your Traffic Directions and Information feature requires activation prior to use Visit www SyncMyRide com to register There is a free introductory period associated with the Traffic Directions and Information feature but you must register to use this feature Stay connected even in your car Using advanced vehicle sensors integrated GPS technology and comprehensive map and traffic data SYNC with Traffic Directions and Information connects you to personalized traffic reports precise turn by turn directions business search news sports and weather For a complete list of services or to learn more please visit www SyncMyRide com Note To scroll press lt q SEEK gt or A IV To connect using voice commands 1 Press
44. also say Menu and then any of the following commands e Phone settings message e Phone settings message notification on notification off e Phone connections e Phone name e Signal e Battery y Phone sebunes Ret prone e Phone settings set ringer 1 ringer e Phone settings set ringer 2 e Phone settings set ringer 3 e Text message inbox e Phone settings set ringer off Note With the above commands words in are optional and do not have to be spoken for the system to understand the command You may also say Dial to access any of the following commands e lt number gt 0 9 e Dial e Delete deletes one digit e Clear deletes all entered digits e Plus e Star e Asterisk e 800 eight hundred e 700 seven hundred e 900 nine hundred e 411 four one one 911 nine one one etc Note To exit Dial mode press and hold or PHONE or press MENU to go to the PHONE MENU e pound slash Voice commands when connecting devices When attempting to connect a phone to SYNC you may say any of the following commands e Connect lt device name gt e Bluetooth ON e Bluetooth OFF e Delete lt device name gt Note You can only connect a device to SYNC after it has successfully gone through the pairing process Note In the above possible commands lt name gt is a dynamic listing in that it could be the name of any previously paired device 14 See End User License Ag
45. are protected by international intellectual property laws and treaties The THIRD PARTY SOFTWARE is licensed not sold All rights reserved e The MS SOFTWARE FORD SOFTWARE and THIRD PARTY SOFTWARE hereinafter collectively and individually will be referred to as SOFTWARE IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT EULA DO NOT USE THE DEVICE OR COPY THE SOFTWARE ANY USE OF THE SOFTWARE INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA OR RATIFICATION OF ANY PREVIOUS CONSENT GRANT OF SOFTWARE LICENSE This EULA grants you the following license e You may use the SOFTWARE as installed on the DEVICE and as otherwise interfacing with systems and or services provide by or through FORD MOTOR COMPANY or its third party software and service providers 69 2011 SYNC MGM mgm Supplement 1st Printing USA fus End user license agreement DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS 70 Speech Recognition If the SOFTWARE includes speech recognition component s you should understand that speech recognition is an inherently statistical process and that recognition errors are inherent in the process Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process Limitations on Reverse Engineering Decompilation and Disassembly You may not reverse engineer decompile or disassemble nor permit o
46. atures ADVANCED e PROMPTS e LANGUAGES e DEFAULTS e MASTER RESET e INSTALL APPLICATION e RETURN Refer to the following sections for further information Adding a Bluetooth media device which is in discovery mode Note This is a speed dependent feature Your vehicle must be moving less than 3 mph 5 km h to use this feature Note If your phone supports streaming Blwetooth audio and has already been paired with SYNC as a phone you do not have to go through the pairing process again Note To scroll press lt q SEEK or A IV 1 Press AUX repeatedly until SYNC appears 2 Press MENU MEDIA MENU will momentarily appear in the radio display 3 Press OK to access the PLAY MENU 4 Scroll repeatedly until SYSTEM SETTINGS appears in the radio display 5 Press OK to confirm and enter the SYSTEM SETTINGS menu 6 Scroll until BT DEVICE appears in the radio display Press OK to confirm and enter the BT DEVICE menu 7 Scroll until ADD DEVICE appears in the radio display Press OK to confirm 8 When FIND SYNC appears in the display press OK Follow the instructions in your device s user guide to put your phone into discovery mode A six digit PIN will appear in the radio display 9 When prompted on your phone s display enter the six digit PIN in the radio display 10 Once pairing is successful the device name and then CONNECTING and then CONNECTED will appear in the radio display You can now change SYNC
47. content content owners may ask Microsoft to revoke the SOFTWARE s ability to use WMDRM to play or copy protected content This action does not affect unprotected content When your DEVICE downloads licenses for protected content you agree that Microsoft may include a revocation list with the licenses Content owners may require you to upgrade the SOFTWARE on your DEVICE to access their content If you decline an upgrade you will not be able to access content that requires the upgrade 2011 SYNC MGM mgm Supplement 1st Printing USA fus End user license agreement e Consent to Use of Data You agree that MS Microsoft Corporation FORD MOTOR COMPANY third party software and systems suppliers their affiliates and or their designated agent may collect and use technical information gathered in any manner as part of product support services related to the SOFTWARE or related services MS Microsoft Corporation FORD MOTOR COMPANY third party software and services suppliers their affiliates and or their designated agent may use this information solely to improve their products or to provide customized services or technologies to you MS Microsoft Corporation FORD MOTOR COMPANY third party software and systems suppliers their affiliates and or their designated agent may disclose this information to others but not in a form that personally identifies you Internet Based Services Components The SOFTWARE may contain components that enab
48. der giving you quick access to play all tracks in the particular folder Refer to Using the media settings in your media menu earlier in this chapter for further information on making adjustments to your music i e Seek Shuffle Autoplay and Repeat 66 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC media features Playing similar music SYNC allows you to play music similar to what is currently playing from the USB port The system will use the metadata information of each song to compile a playlist for you To access Note To scroll press Ej SEEK gt or A IV 1 Ensure that your playing device is plugged into the USB port and is ON 2 Ensure that you are listening to an indexed track 3 Press AUX repeatedly until SYNC USB appears 4 Press MENU MEDIA MENU will momentarily appear in the display 5 Press OK to access the PLAY MENU 6 Press OK 7 Once PLAY ALL appears in the radio display scroll repeatedly until SIMILAR appears in the radio display 8 Press OK The system will create a new list of similar songs and begin playing Note Your metadata tags must be populated in order for the SIMILAR MUSIC feature to include each TRACKS Note With certain playing devices if your metadata tags Artist Album Track Genre are not populated the tracks won t be available in voice recognition the PLAY MENU or SIMILAR MUSIC However if you p
49. dexed music and if available will begin to play that type of music Note You can only play genres of music which are present in the GENRE metadata tags that you have on your digital media player Similar music You can tell the system to play music similar to what you are currently playing from the USB port SYNC will use the metadata information of each indexed song to compile a playlist for you Search play artist track album You can search for a specific artist track or album from the music SYNC has indexed through the USB port Refine This allows you to refine your previous commands For example if you told SYNC to search and play all music by a certain artist you could then tell SYNC to refine album and choose a specific album from the list to view If you then select Play the system will only play music from that specific album Voice commands while using Line in While using the Line in feature Auxiliary input jack you may speak the following commands e SYNC e Line in e Bluetooth Audio e Cancel e Phone e Voice settings Voice commands when in Bluetooth audio mode When in Bluetooth audio mode you may use the following commands e Play e Connections e Pause e Play next track e Play previous track Note Please refer to your device s user guide to see if these commands are supported for Bluetooth audio See End User License Agreement at the end of this book 47 2011 SYNC MGM mg
50. e Play album lt name gt e Play track lt name gt e Search genre lt name gt e Search album lt name gt e Refine artist lt name gt 1 e Play e What s playing e Play next track e Play next folder e Play previous folder e Autoplay off e Repeat on e Shuffle off e Play playlist lt name gt e Play artist lt name gt e Search artist lt name gt e Search track lt name gt e Refine album lt name gt e Refine track lt name gt 1 Voice commands are not available until indexing is complete 2 Voice commands only available in folder mode For more information refer to Exploring the USB device later in this chapter Note In the above possible commands lt name gt is a dynamic listing in that it could be the name of any desired group artist etc Autoplay With this feature ON SYNC allows you to listen to music which has already been randomly indexed during the indexing process With this feature OFF SYNC will not begin to play any of your music until all media has all been indexed 46 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC media features Note The larger the number of songs the system has to index the longer indexing will take Indexing times can vary from device to device Search Play Genre You can search for and play a specific genre type of music SYNC will search all the data from your in
51. e asked to confirm settings occasionally Phone media candidate lists on off Candidate lists are a list of possible results from your voice commands These occur when SYNC has equal confidence of several possible results from your voice command For voice commands available in SYNC phone mode refer to Voice commands in phone mode in the Phone chapter For voice commands available in SYNC media mode refer to Voice commands in media mode in the Media chapter 10 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC system controls SYSTEM CONTROLS SYNC will interact with your audio system steering wheel controls and DVD system if equipped QUICK REFERENCE CHART The following chart is a quick summary of some radio and steering wheel controls as well as their respective function s Radio control Steering wheel Function control A or Press to activate SYNC hands free PHONE calling or to answer an incoming call ir When in phone mode press to send t a call text message to put a call on hold and answer another call or to initiate a multi party call Press and hold to end a call Press and hold to cancel a call to emergency services when using the 911 Assist feature if equipped Press and hold to exit phone mode when not in an active call N A VOICE Press to activate Vo ice Recognition Press and hold to end an active voice session Refe
52. e call as a missed call Reject the call by pressing and holding gt or PHONE The display will read REJECTED and SYNC will log the call 16 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features INCOMING NEW TEXT MESSAGE Note This is a phone dependent feature If your Bluetooth enabled phone is connected and supports downloading text messages via Bluetooth you can receive incoming text messages When you are being sent a text message an audible tone will sound and NEW MESSAGE will appear in the radio display You can say Read Message and SYNC will read the message to you Note To scroll press lt SEEK gt or A IV 1 Press OK to receive and open the text message or do nothing and the message will go into your text message inbox Press OK again and SYNC will read your message aloud as you are not able to view the message You can then also choose whether you d like to reply or forward the message 2 Press OK and scroll to toggle between REPLY TO MESSAGE or FORWARD MESSAGE 3 When the desired selection appears in the display press OK If you choose REPLY TO MESSAGE SYNC will take you back to the text messaging menu and allow you to again cycle through the list of predefined messages to send If you choose FORWARD MESSAGE SYNC will take you to your calling options Choose to forward the message to anyone in your PHONE BO
53. e caution when using any device that may take their focus off the road Your primary responsibility is the safe operation of the vehicle We recommend against the use of any handheld device while driving and that you comply with all applicable laws While in phone mode you may say any of the following commands e Dial e Call lt name gt e Call lt name gt at home e Call lt name gt on mobile OR cell e Call lt name gt at work OR Call e Call lt name gt on other lt name gt in office e Phone book lt name gt at home e Phone book lt name gt e Phone book lt name gt on mobile e Phone book lt name gt at work OR OR cell Phone book lt name gt at office e Call history outgoing Call history incoming e Phone book lt name gt on Other e Connections e Call history missed e Go to privacy e Menu e Hold e Join 1 Voice commands are not available until downloading phone information via Bluetooth is complete Phone book commands When you ask SYNC to access a phone book name number etc the requested information will appear in the display to view Press or PHONE or say Call to call the contact Note In the above possible commands lt name gt is a dynamic listing in that it could be any desired name from your phone book See End User License Agreement at the end of this book 13 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features While in phone mode you may
54. e gt or say Dial and when prompted the desired number When SYNC confirms the number say Dial again SYNC will automatically connect with the names in your mobile phone s contact list To answer incoming calls simply press gt or PHONE To end a call press and hold gt or PHONE Uninterrupted connections while entering your vehicle In the middle of a phone call while entering your car No need to hang up If your phone has been previously paired SYNC will instantly connect to your Bluetooth phone and automatically transfer the call to a hands free environment The system can also transfer the call back to your phone as you exit your vehicle Audible text messages If your connected cell phone supports text messaging downloads via Bluetooth wireless technology you can use SYNC s text messaging feature If you receive a text message while driving press OK and SYNC will read it to you out loud The system is smart enough to translate commonly used text messaging expressions such as LOL and You can even reply with a list of predefined responses USB Voice Commands USB Voice Commands You can use the following commands whenever a device is connected via the USB port Just push the VOICE or p button and SYNC will prompt you for a command Basic Commands Additional Commands Play all Autoplay ON Search track lt name gt Play genre lt name gt Autoplay OFF Refine album
55. ellular phone does not support downloading text messaging via Bluetooth UNSUPPORTED will appear in the radio display and SYNC will return you to the main menu 4 INBOX XX will appear in the radio display showing the number of messages in your inbox 5 Press OK to have SYNC read your message back to you 6 Scroll repeatedly to cycle through e SEND NEW MSG e DOWNLOAD MSG e DELETE ALL e RETURN 7 Once your desired selection appears on the screen press OK to confirm your selection Refer to the following specific section s for further details on these options See End User License Agreement at the end of this book 23 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features Sending new text messages Note This is a speed dependent feature The vehicle must be moving less than 3 mph 5 km h to use this feature SYNC allows you to send new text messages using a predefined set of 15 messages To access and choose from these messages Note To scroll press lt q SEEK or A IV 1 Press or PHONE to enter PHONE MENU 2 Scroll repeatedly until TEXT MESSAGE appears in the radio display 3 Press OK to confirm the selection If SYNC detects that your Bluetooth enabled cellular phone does not support downloading text messaging via Bluetooth UNSUPPORTED will appear in the radio display and SYNC will return you to the main menu 4 INBOX XX will appear in the radio display showing the nu
56. ely 10 minutes of all recent SYNC activity The log profile and other SYNC data may be used to improve SYNC and help diagnose any problems that may occur The cellular profile media device index and development log will remain in the vehicle unless you delete it and are generally accessible only in the vehicle when the cellular phone or media player is connected If you no longer plan to use SYNC or the vehicle we recommend you perform a Master Reset to erase all information stored in SYNC See End User License Agreement at the end of this book 5 2011 SYNC MGM mgm Supplement 1st Printing USA fus Introduction SYNC data cannot be accessed without special equipment and access to the vehicle s SYNC module Ford Motor Company and Ford of Canada will not access SYNC data for any purpose other than as described absent consent a court order or where required by law enforcement other government authorities or other third parties acting with lawful authority Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada For further privacy information see the sections on 911 Assist if equipped Vehicle Health Report Gf equipped and Traffic Directions and Information if equipped PHONE DEPENDENT FEATURES While SYNC supports a variety of features many are dependent upon the functionality of your cell phone with Bluetooth wireless technology At a minimum most cel
57. enter PHONE MENU 2 Scroll repeatedly until PHONE SETTINGS appears in the radio display 3 Press OK to confirm selection and enter the PHONE SETTINGS menu 4 Scroll repeatedly until MODIFY PHONEBOOK appears in the radio display 5 Press OK to confirm the selection 6 Scroll repeatedly to cycle through contact s e ADD CONTACTS Press OK when ADD CONTACTS appears in the radio display to add more contacts from your phone book Push the desired contact s on your Bluetooth enabled cellular phone The radio display will read SEND VIA PHONE Note Refer to your phone s user guide on how to push contact s Note This is a speed dependent feature and cannot be operated if the vehicle is traveling at speeds greater than 3 mph 5 km h e DELETE PHONEBOOK Press OK to select when DELETE PHONEBOOK appears in the display to delete the current phone book and call history When DELETE appears in the display press OK The display will read DELETED and SYNC will take you back to the PHONE SETTINGS menu e DOWNLOAD PHONEBOOK When DOWNLOAD PHONEBOOK appears in the radio display press OK DOWNLOAD will appear in the radio display Press OK The radio display will read DOWNLOADING and then DOWNLOADED when complete 28 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features e DELETE CONTACT When DELETE CONTACT appears in the radio display press
58. he radio display Press OK to confirm and enter the ADVANCED menu Scroll repeatedly until LANGUAGES appears in the radio display Press OK to enter the LANGUAGES menu 8 Scroll repeatedly to cycle through ENGLISH FRANCAIS and ESPANOL 9 Press OK when the desired selection appears in the radio display If you have changed the language setting the radio display will read UPDATING Once the change is complete SYNC will confirm the change audibly and in the radio display SYNC will then take you back to the LANGUAGES menu NOD Ow Returning to the factory defaults SYNC allows you to return to its factory defaults settings This selection will not erase your downloaded phone book call history text messages etc If you wish to erase all information refer to Performing a master reset Note To scroll press lt q SEEK or A IV See End User License Agreement at the end of this book 43 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features 1 Press to enter PHONE MENU 2 Press or PHONE to enter PHONE MENU 3 Scroll repeatedly until SYSTEM SETTINGS appears in the radio display 4 Press OK to confirm and enter the SYSTEM SETTINGS menu Scroll repeatedly until ADVANCED appears in the radio display Press OK to confirm and enter the ADVANCED menu Scroll repeatedly until DEFAULTS appears in the radio display Press OK The display will read RESTORE DEFAULTS P
59. hich allows your Bluetooth enabled device to search for other discoverable Bluetooth enabled devices In band ringing This is a phone dependent feature If your Bluetooth enabled cellular phone supports this feature SYNC can play your ring tone during incoming calls Indexing A process in which SYNC builds a voice recognition grammar for the media content of your digital media player While indexing SYNC will play already indexed media if Autoplay is on However voice recognition is not available for the media until the indexing process is complete Metadata Descriptive tags embedded in your digital media which provide SYNC with information such as ARTIST ALBUM GENRE and TRACK Pairing To use your Bluetooth enabled cellular phone with SYNC you must go through a pairing bonding process Pairing is a special process used when two devices connect for the first time The pairing process is used to generate a link key that is used for authentication purposes during subsequent Bluetooth connections between the two devices PIN Personal Identification number This six digit number sometimes referred to as a passkey will be shown in the radio display during the pairing process with your Bluetooth enabled device You do not need to write down this number as it will only be used for that specific pairing procedure 68 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Pr
60. identify your desired destination Once your destination is selected a route is downloaded to your vehicle and directions will begin Please allow the download to complete before using your phone 5 Follow the voice guidance to reach your destination When directions are active you can press nt or VOICE and say any of the following commands Next Turn Route Status Route Summary Cancel Route Update Route or Voice Guidance on off For more information please refer to your SYNC supplement and visit www SyncMyRide com Check with your authorized dealer for availability Connecting your digital media player Ar NST Mobile Phone Voice Commands ewed Microsoft Exclusively available on Ford Mercury and Lincoln vehicles WARNING Driving while distracted can result in loss of vehicle control accident and injury Mobile Phone Voice Commands You can use any of the following commands whenever SYNC Ford strongly recommends that drivers use extreme caution when using any device that may fo ngratulations 0 a the purc hase of your new is in phone mode take their focus off the road The driver s primary responsibility is the safe operation of their vehicle Only use cell phones and other devices not essential to the driving task when it is safe vehicle eq uipped with SYN C to do so Basic Commands Additional Commands 1 Ensure that the vehicle ignition and radio are ON Call lt name gt Cal
61. iew the complete report with all information listed above on SyncMyRide com You can also choose for SYNC to automatically remind you to run reports at specific mileage intervals After you ve registered for the Vehicle Health Report service and established your preferences at www SyncMyRide com you can then request a Vehicle 36 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features Health Report in your vehicle and return to your account at www SyncMyRide com to view your report Cell phone airtime usage may apply when reporting To access and run a report Note To scroll press A SEEK gt or A IV P 1 Press or PHONE to enter PHONE MENU 2 Scroll repeatedly until VEH HEALTH appears in the radio display 3 Press OK to confirm and enter the VEH HEALTH menu USER PREF will appear in the radio display 4 Press SEEK lt Q or W to access RUN REPORT 5 Press OK SYNC will run a health report of vehicle diagnostic systems and send the results to Ford where it will be combined with scheduled maintenance information open recalls and other field service actions and un serviced vehicle inspection items from your authorized dealer to complete your Vehicle Health Report Note This feature may not function properly if you have enabled caller ID blocking on your mobile phone Before running a report review Vehicle Health Report Privacy Notice Auto
62. ill list them alphabetically in flat file mode If there are more than 255 indexed tracks SYNC will organize them into quick select alphabetical categories i e AAAAA MMMMM and MMMMN ZZZZZ The number of categories will depend on the number of indexed tracks To access Note To scroll press lt SEEK gt or A IV 1 Ensure that your playing device is plugged into the USB port and is ON 2 Press AUX repeatedly until SYNC USB appears 3 Press MENU MEDIA MENU will momentarily appear in the radio display 4 Press OK to access the PLAY MENU 5 Press OK 6 Once PLAY ALL appears in the radio display scroll repeatedly until TRACKS appears in the radio display 7 Press OK to enter the TRACKS menu 8 Scroll repeatedly to cycle through all indexed tracks 9 Press OK when the desired track appears in the radio display The track will begin to play and appear in the radio display Refer to Using the media settings in your media menu earlier in this chapter for further information on making adjustments to your music i e Seek Shuffle Autoplay and Repeat See End User License Agreement at the end of this book 65 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC media features Exploring the USB device SYNC allows you to explore through all supported digital media on your media device which is connected through the USB port Note When searching through various folders you will only be able to
63. inting USA fus End user license agreement SYNC END USER LICENSE AGREEMENT EULA e You have acquired a device DEVICE that includes software licensed by FORD MOTOR COMPANY from an affiliate of Microsoft Corporation MS Those installed software products of MS origin as well as associated media printed materials and online or electronic documentation MS SOFTWARE are protected by international intellectual property laws and treaties The MS SOFTWARE is licensed not sold All rights reserved e The MS SOFTWARE may interface with and or communicate with or may be later upgraded to interface with and or communicate with additional software and or systems provided by FORD MOTOR COMPANY The additional software and systems of FORD MOTOR COMPANY origin as well as associated media printed materials and online or electronic documentation FORD SOFTWARE are protected by international intellectual property laws and treaties The FORD SOFTWARE is licensed not sold All rights reserved e The MS SOFTWARE and or FORD SOFTWARE may interface with and or communicate with or may be later upgraded to interface with and or communicate with additional software and or systems provided by third party software and service suppliers The additional software and services of third party origin as well as associated media printed materials and online or electronic documentation THRID PARTY SOFTWARE
64. ion on features and device compatibility refer to SyncMyRide com Play Playlist lt name gt or Play track lt name gt Note At any time you may press VOICE or i4 and say Help for more options Ford ingenuity now brings you a better more sensible way to remain connected to your y y yP y P 5 world while behind the wheel Introducing SYNC Powered by Microsoft SYNC offers Phone Settings amp Bluetooth Com ma nds 5 voice activated calling and voice activated music selection while allowing you to maintain A new way to rock while you roll your focus on the road Mobile Phone Settings Additional Commands Voice Commands When in phone mode SYNC can shift your digital music into overdrive with voice activated access to songs on you can press the VOICE or m button and say Menu to use the following commands O your digital media player SY N Cc Features HELPFUL HINT The words in parentheses here are optional the system understands the command with or without them Voice activated music Browse your music collection by genre album artist and Send and receive hands free calls song title using simple voice commands A 3 i i Play your digital music through voice activated commands Phone settings Signal Phone settings set USB device charging Long trip You may run out of gas but you ll never run out message notification ON Phone settings set ringer three of music Tha
65. l lt name gt at home Phone book lt name gt 2 Plug the device into the USB port Refer to your Owner s Guide for exact location Dial ORimeleile e Note If diateime danl h ON OFF switch thatthe devi then follow dialog with Call lt name gt at work Phone book lt name gt es your digital media player has an switch ensure that the device SYNC to speaka number OR in office on other i Call history incoming Phone book lt name gt Connections 3 Press t or VOICE Call history outgoing Phone book lt name gt Menu Note If your digital media player contains many media files INDEXING may e Call history missed at home Join appear in the radio display When the indexing process is complete you may ENE Phone book lt name gt Hold access the media content in your digital media player using voice commands pelea on mobile Get ready for an intelligent conversation with your car The last time you stepped out without your cell phone or digital media player did you feel out of sync with the world We don t blame you Our personal devices have become indispensable extensions of our lives 4 LA MMO eure Saf UE HELPFUL HINT When using voice commands remember SYNC is expecting to hear exactly Play music by saying any of the following commands Play All whatis listed in your phone book or music device Play Artist lt name gt Play Album lt name gt Play Genre lt name gt For the latest informat
66. lace these tracks with unpopulated metadata tags onto your playing device in Mass Storage Device mode these tracks will be available in voice recognition PLAY MENU browsing or SIMILAR MUSIC UNKNOWN will be placed into any unpopulated metadata tag Refer to Using the media settings in your media menu earlier in this chapter for further information on making adjustments to your music i e Seek Shuffle Autoplay and Repeat See End User License Agreement at the end of this book 67 2011 SYNC MGM mgm Supplement 1st Printing USA fus Glossary GLOSSARY OF TERMS Autoplay With Autoplay turned ON SYNC allows you to listen to music which has already been randomly indexed during the indexing process With Autoplay turned off the chosen music will not begin to play until all of the music has been indexed by SYNC Depending on the size of the material this may take a few minutes Bluetooth enabled cellular phone Any cellular phone which has the Bluetooth wireless technology which will enable the phone to connect with SYNC and exchange information wirelessly Digital media player USB Device This is a generic term used to signify any of the following media devices iPod Zune Plays from device players and most USB drives thumb drives flash drives PEN drives etc Discoverable mode A mode which allows other Bluetooth enabled devices to find your Bluetooth enabled device Discovery mode A mode w
67. le and facilitate the use of certain Internet based services You acknowledge and agree that MS Microsoft Corporation FORD MOTOR COMPANY third party software and service suppliers their affiliates and or their designated agent may automatically check the version of the SOFTWARE and or its components that you are utilizing and may provide upgrades or supplements to the SOFTWARE that may be automatically downloaded to your DEVICE e Additional Software Services The SOFTWARE may permit FORD MOTOR COMPANY third party software and service suppliers MS Microsoft Corporation their affiliates and or their designated agent to provide or make available to you SOFTWARE updates supplements add on components or Internet based services components of the SOFTWARE after the date you obtain your initial copy of the SOFTWARE Supplemental Components If FORD MOTOR COMPANY or third party software and services suppliers provide or make available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components then the terms of this EULA shall apply If MS Microsoft Corporation their affiliates and or their designated agent make available Supplemental Components and no other EULA terms are provided then the terms of this EULA shall apply except that the MS Microsoft Corporation or affiliate entity providing the Supplemental Component s shall be the licensor of the Supplemental Component s FORD MOT
68. lular phones with Bluetooth wireless technology support the following functions e Answering an incoming call e Ending a call e Using privacy mode e Dial a number e Redial e Call waiting notification e Caller ID Other features such as text messaging via Bluetooth and automatic phone book download are phone dependent features To ensure that you have a compatible cellular phone refer to your phone s user manual and visit www SyncMyRide com SYNC VOICE RECOGNITION FEATURE SYNC is equipped with an advanced interactive Voice Recognition VR system This system allows you to perform many operations by speaking certain commands to the system The system will respond with a series of audible tones prompts questions and spoken confirmations depending on the situation and the chosen level of dialogue interaction 6 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus Introduction Feedback through audible tones Your VR system will respond through various audible tones You may hear a tone at the following times e When you press VOICE or we on your steering wheel controls e When you access the help feature e When the VR system does not understand your request e When a VR session is completed successfully e When a VR session is ended unsuccessfully e When a speed dependent feature has been accessed e When a new device is connected SYNC has fi
69. m Supplement 1st Printing USA fus SYNC media features At any time you may say these commands e SYNC e USB e Help e Bluetooth Audio e Line in e Phone e Voice settings e Read Message e Cancel Connecting a digital media player to SYNC via the USB port Note If your digital media player has an ON OFF switch ensure that the device is ON 1 Plug the device into the vehicle s USB port 2 Press AUX repeatedly until SYNC USB appears in the radio display 3 Depending on how many digital media files are on your connected device INDEXING may appear in the radio display until indexing is complete You will then be taken to the PLAY MENU Press OK 4 Press A IV to cycle through selections of Play All Albums Genres Playlists Tracks Explore USB Similar Music and Return 5 When the desired PLAY MENU selection appears in the radio display press OK to build your desired music selection What s playing At any time while a track is playing you can press m or VOICE and say What s playing SYNC will read the metadata tags of the playing track to you if populated USING YOUR MEDIA MENU SELECT SRC SOURCE will allow you to select from various possible SYNC media sources such as USB BT STEREO or LINE IN Auxiliary Input jack To access the SELECT SRC SOURCE within the Media section of SYNC Note To scroll press lt q SEEK gt or A IV 1 Press AUX repeatedly until SYNC appea
70. m i e brake lining wear Failure to perform scheduled maintenance and regularly inspect your vehicle may result in vehicle damage and serious injury Note Your Vehicle Health Report feature requires activation prior to use Visit www SyncMyRide com to register There is no fee or subscription associated with Vehicle Health Report but you must register to use this feature SYNC allows you to check your vehicle s overall health in the form of diagnostic report card The vehicle health report contains valuable information such as e Vehicle Diagnostic Information e Scheduled maintenance e Open Recalls and Field Service Actions e Unserviced items from vehicle inspections by your authorized dealer VEHICLE HEALTH REPORT PRIVACY NOTICE When you run a Vehicle Health Report Ford Motor Company may collect your cell phone number to process your report request and diagnostic information about your vehicle Certain versions or updates to Vehicle Health Report may also collect additional vehicle information Ford may use the vehicle information it collects for any purpose If you do not want to disclose your cell phone number or vehicle information do not run the feature or set up your Vehicle Health Report profile at www SyncMyRide com Refer to www SyncMyRide com Vehicle Health Report Terms and Conditions and Privacy Statement for more information You can initiate a Vehicle Health Report in the vehicle at any time and v
71. many options within the SYNC PHONE MENU 20 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features Press or PHONE to access the following items when you are not in an active call PHONE MENU Note PHONE MENU will appear briefly to indicate that you are in the PHONE MENU e PHONE REDIAL e CALL HISTORY e PHONE BOOK e TEXT MESSAGE e PHONE SETTINGS e SERVICES if equipped U S only e 911 ASSIST if equipped e VEHICLE HEALTH if equipped U S only e APPLICATIONS if available e SYSTEM SETTINGS e EXIT PHONE PHONE REDIAL Phone redial will prompt your cellular phone with Bluetooth wireless technology to redial the last number called if available Note To scroll press lt q SEEK or A IV 1 Press or PHONE to enter PHONE MENU 2 PHONE REDIAL will appear in the radio display 3 Press OK to confirm the selection 4 The display will read REDIAL Press OK to confirm The radio display will read REDIALING as it is placing the call CALL HISTORY Note This is a phone dependent feature If your phone doesn t support downloading call history via Bluetooth SYNC will keep track of calls made with SYNC You can access any previously dialed received or missed calls while your Bluetooth enabled phone has been connected to SYNC Note To scroll press lt q SEEK or AN See End User License Agreement
72. matic reports if equipped U S only You can choose to have SYNC automatically prompt you to run a health report at certain mileage intervals To do so you must first turn on the automatic report feature To access Note To scroll press lt SEEK gt or A IV 1 Press or PHONE to enter PHONE MENU 2 Scroll repeatedly until VEH HEALTH appears in the radio display 3 Press OK to confirm and enter the VEH HEALTH menu USER PREF will appear in the radio display 4 Press OK AUTO REPORT will appear in the radio display 5 Press OK Scroll to select from AUTO ON or AUTO OFF 6 When the desired setting is in the radio display press OK See End User License Agreement at the end of this book 37 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features Mileage interval if equipped U S only Once you have turned on the automatic report feature you can then choose at which mileage intervals you would like to be prompted to run a health report To access Note To scroll press lt q SEEK or A IV 1 Press or PHONE to enter PHONE MENU 2 Scroll repeatedly until VEH HEALTH appears in the radio display 3 Press OK to confirm and enter the VEH HEALTH menu USER PREF will appear in the radio display 4 Press OK AUTO REPORT will appear in the radio display 5 Press OK Scroll to select from 5000 7500 or 10000 mile intervals 6 When the desired setting is in the radio display press
73. mber of messages in your inbox 5 Scroll repeatedly until SEND NEW MSG appears in the radio display 6 Press OK to confirm SYNC will now allow you to cycle through the list 7 Scroll repeatedly to cycle through the following predefined messages e Can t talk right now e Call me e Call you later e C U in 10 minutes e C U in 20 minutes e Yes e No e Why e Thanks e Where R you e need more directions e I love you e Too funny e Can t wait to see you e I m stuck in traffic Note Your text messages may vary depending on your audio system For example your system may have the text message B there in 5 minutes instead of C U in 5 minutes 8 When the desired listing appears on the screen press OK to confirm the selection Once you know the message you want to send you will now select to whom you are sending the message 9 Scroll repeatedly to cycle through PHONE BOOK Allows you to select a name within your phone book to send the message 24 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features CALL HISTORY Allows you to select from your recent calls ENTER NUMBER Allows you to audibly enter phone numbers 10 When the desired selection appears in the radio display press OK to confirm and scroll to cycle through the selections to reach the desired phone number 11 The display will read SEND MESSAGE Press OK
74. mmands in phone 110018 e AAEE E 13 WwW What is SYNC eaesisescirsrrsssrn 4 What s playing ccccceeeeeee 48 77 A N NZ www SyncMyRide com BL2J 19A285 AA Supplemental Guide January 2010
75. n the radio display Press OK 9 Scroll to select a previously paired device to delete and press OK to confirm Deleting all devices To delete all previously paired devices from SYNC Note To scroll press E SEEK gt or A IV 1 Press AUX repeatedly until SYNC appears 2 Press MENU MEDIA MENU will momentarily appear in the display 3 Press OK to access PLAY MENU 4 Scroll repeatedly until SYSTEM SETTINGS appears in the radio display 5 Press OK to confirm and enter the SYSTEM SETTINGS menu 6 Scroll repeatedly until BT DEVICE appears in the radio display 7 Press OK to confirm the selection This will take you into the BT DEVICE menu 8 Scroll repeatedly until DELETE ALL appears in the radio display Press OK The radio display will read ALL DELETED when complete Turning prompts on off Prompts from SYNC can help guide you via questions helpful hints or ask you for a specific action To turn prompts on off Note To scroll press lt q SEEK or A IV See End User License Agreement at the end of this book 57 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC media features 1 Press AUX repeatedly until SYNC appears 2 Press MENU MEDIA MENU will momentarily appear in the radio display 3 Press OK to access PLAY MENU 4 Scroll repeatedly until SYSTEM SETTINGS appears in the radio display 5 Press OK to confirm and enter the SYSTEM SETTINGS menu 6 Scroll repeatedly until A
76. ng USA fus SYNC media features 11 Press OK when the desired selection appears in the radio display If you have changed the language setting the display will read UPDATING Once the change is complete SYNC will confirm the change audibly and in the radio display SYNC will then take you back to the ADVANCED menu Returning to the factory defaults SYNC allows you to return to the factory defaults settings This selection will not erase your indexed information If you wish to erase all information refer to Performing a master reset Note To scroll press lt A SEEK or A IV F 1 Press AUX repeatedly until SYNC appears 2 Press MENU MEDIA MENU will momentarily appear in the display 3 Press OK to access the PLAY MENU 4 Scroll repeatedly until SYSTEM SETTINGS appears in the radio display 5 Press OK to confirm and enter the SYSTEM SETTINGS menu 6 Scroll repeatedly until ADVANCED appears in the radio display 7 Press OK to confirm and enter the ADVANCED menu 8 Scroll repeatedly until DEFAULTS appears in the radio display 9 Press OK The display will read RESTORE 10 Press OK to confirm The display will read RESTORED SYNC will take you back to the ADVANCED SETTINGS menu Performing a master reset A master reset allows you to completely erase all information stored in SYNC all phone book call history and text message information as well as all paired devices and return to the factory default
77. or VOICE 2 When prompted say Services 3 Once connected follow the voice prompts to request your desired service such as Traffic or Directions You can also say What are my choices to receive a complete list of available services from which to choose 4 To return to the services menu say Services or for help simply say Help To connect using the phone menu 1 Press or PHONE to enter PHONE MENU 2 Scroll repeatedly until SERVICES appears in the radio display 3 Press OK to confirm and enter the SERVICES menu CONNECT will appear in the radio display 4 Press OK SYNC will initiate the call to the services portal 5 Once connected follow the voice prompts to request your desired Service such as Traffic or Directions You can also say What are my choices to receive a complete list of available services from which to choose 6 To return to the services menu say Services or for help simply say Help To disconnect press and hold gt or PHONE 30 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features RECEIVING TURN BY TURN DIRECTIONS To begin receiving directions 1 Connect using either the voice commands or phone menu above 2 When prompted say Directions 3 Follow the voice prompts to identify your desired destination 4 Once your destination is selected
78. ording to the available genres If you have fewer than 255 indexed genres SYNC will list them alphabetically in flat file mode If there are more than 255 indexed genres SYNC will organize them into quick select alphabetical categories i e AAAAA MMMMM and MMMMN ZZZZZ The number of categories will depend on the number of indexed genres See End User License Agreement at the end of this book 63 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC media features To access Note To scroll press lt q SEEK gt or A IV 1 Ensure that your playing device is plugged into the USB port and is 2 Press AUX repeatedly until SYNC USB appears 3 Press MENU MEDIA MENU will momentarily appear in the display 4 Press OK to access PLAY MENU 5 Press OK 6 Once PLAY ALL appears in the radio display scroll repeatedly until GENRES appears in the radio display 7 Press OK to enter the list of indexed genres 8 Press OK when the desired genre appears in the radio display SYNC will then take you to the ALBUMS menu 9 Scroll repeatedly to cycle through all indexed albums 10 Press OK to confirm and begin to play the first track Refer to Using the media settings in your media menu earlier in this chapter for further information on making adjustments to your music i e Seek Shuffle Autoplay and Repeat Accessing your playlists SYNC supports playing many playlist formats such as ASX M3U WPL M
79. ote If you are putting the current call on hold to answer another call press or PHONE to answer the incoming call Each subsequent press of or PHONE will put the active call on hold and reactivate the call on hold Enter tones While in an active call SYNC allows you to enter tones i e entering numbers for passwords using the radio display Note To scroll press lt q SEEK gt or A IV 1 When on an active call press MENU 2 Scroll repeatedly until ENTER TONES appears in the radio display 3 Press OK 4 Scroll repeatedly until the desired number appears in the radio display 5 Press OK An audible tone will sound as confirmation Repeat the process as many times as necessary Joining two calls multiparty conference call To join two separate calls and speak to both through SYNC Note To scroll press lt SEEK gt or A IV 1 When on an active call press This will put your first call on hold 2 When on an active call press gt or PHONE This will put your first call on hold 3 Place the second call by accessing the contact information through SYNC or by using voice recognition and saying the contact name or number and placing the call See End User License Agreement at the end of this book 19 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features 4 Once you are actively in the second call press MENU CALL MENU will appear 5 Scroll repeatedly until JOIN C
80. ou do not want to disclose this information do not enable set to ON the feature Note If 911 Assist is enabled disabled by any user the current setting will apply for all paired phones If the 911 Assist setting is disabled set to OFF a voice message and or display item will inform the vehicle occupants when a previously paired phone connects to SYNC at vehicle start up In the event of a crash involving the deployment of an airbag or the activation of the fuel pump shut off in certain vehicles SYNC is designed to assist occupants in attempting to contact emergency services by dialing 911 through the occupant s paired and connected Bluetooth enabled cellular phone In the event that a connected cellular phone is damaged or loses connection to SYNC SYNC will search for and connect to any available previously paired cell phone and attempt to place the call to 911 Before initiating the call SYNC provides a short window of time approximately 10 seconds that allows the driver or passenger to decide whether to cancel the call by pressing and holding gt or PHONE on the steering wheel controls or on the audio system Before initiating the 911 call for the occupants SYNC will say the following or a similar message SYNC will attempt to call 911 If you wish to cancel the call press and hold the phone button If the call is not cancelled and a successful call is made a pre recorded message will be played
81. ou via questions helpful hints or ask you for a specific action To turn prompts or off Note To scroll press lt q SEEK or A IV 1 Press or PHONE to enter the PHONE MENU 2 Scroll repeatedly until SYSTEM SETTINGS appears in the radio display 3 Press OK to confirm and enter the SYSTEM SETTINGS menu 4 Scroll repeatedly until ADVANCED appears in the radio display 42 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features 5 Press OK to confirm and enter the ADVANCED menu 6 Scroll repeatedly until PROMPTS appears in the radio display 7 Press OK to enter the PROMPTS menu 8 Scroll to toggle between PROMPTS ON or PROMPTS OFF The default setting is ON 9 Press OK when the desired selection appears in the radio display SET ON or SET OFF will appear in the radio display as a confirmation SYNC will then take you back to the ADVANCED menu Changing the language setting SYNC allows you to select from three languages English French and Spanish Once selected all radio display messages and prompts will be in the selected language To access the language menu Note To scroll press A SEEK p or A IV E 1 Press or PHONE to enter the PHONE MENU 2 Scroll repeatedly until SYSTEM SETTINGS appears in the radio display 3 Press OK to confirm and enter the SYSTEM SETTINGS menu Scroll repeatedly until ADVANCED appears in t
82. r of your Owner Guide The fuel pump shut off in certain vehicles is intended to act as a trigger for 911 Assist in rear end crashes in which airbags generally do not deploy To determine if your vehicle has this trigger check the Roadside Emergency chapter in your Owner s Guide If your Owner Guide describes a Fuel Pump Shut off it will trigger 911 Assist If your Owner Guide describes a Fuel Pump Shut off Switch it will not trigger 911 Assist WARNING Always place cell phone in a secure location to prevent it from becoming a projectile or becoming damaged in the event of a collision Failure to do so may cause serious injury or damage the phone which could prevent 911 Assist from functioning properly See End User License Agreement at the end of this book 33 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features 911 ASSIST PRIVACY NOTICE Once 911 Assist is enabled set to ON 911 Assist may through any paired and connected cell phone disclose to emergency services that the vehicle has been in a crash involving the deployment of an airbag or in certain vehicles the activation of the fuel pump shut off Certain versions or updates to 911 Assist may also be capable of electronically or verbally disclosing to 911 operators the vehicle location and or other details about the vehicle or crash to assist 911 operators to provide the most appropriate emergency services If y
83. r to the Voice recognition system overview chapter for further information lt qseEK gt lt gt gt Press turn to scroll through various AN menus and selections TUNE knob Press to confirm your selection See End User License Agreement at the end of this book 11 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC system controls Radio control SUSE ENC Ie Function MENU Press while in an active call to access SYNC active call options Refer to Active call menu options in the SYNC phone features chapter Press MENU while in media to access SYNC MEDIA MENU Refer to the SYNC media features chapter for further information Press repeatedly to cycle through available auxiliary sources For further information refer to Using your media menu in the SYNC media features chapter TEXT When the gt indicator appears press to advance the text in the radio display Press repeatedly to view additional phone contact information or media information track aaa track available music content p I1 J Press to play pause the currently Play Pause playing music 12 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features VOICE COMMANDS IN PHONE MODE WARNING Driving while distracted can result in loss of vehicle control accident and injury Ford strongly recommends that drivers use extrem
84. r to the address provided in the documentation for the DEVICE No Liability for Certain Damages EXCEPT AS PROHIBITED BY LAW FORD MOTOR COMPANY ANY THRID PARTY SOFTWARE OR SERVICES SUPPLIERS MS MICROSOFT CORPORATION AND THEIR AFFILIATES SHALL HAVE NO LIABILITY FOR ANY INDIRECT SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE IN NO EVENT SHALL MS MICROSOFT CORPORATION AND OR THEIR AFFILIATES BE LIABLE FOR ANY AMOUNT IN EXCESS OF U S TWO HUNDRED FIFTY DOLLARS U S 250 00 e THERE ARE NO WARRANTIES OTHER THAN THOSE THAT MAY EXPRESSLY BE PROVIDED FOR YOUR NEW VEHICLE 73 2011 SYNC MGM mgm Supplement 1st Printing USA fus End user license agreement END USER NOTICE MICROSOFT WINDOWS MOBILE FOR AUTOMOTIVE IMPORTANT SAFETY INFORMATION This system Ford SYNC contains software that is licensed to Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft Corporation pursuant to a license agreement Any removal reproduction reverse engineering or other unauthorized use of the software from this system in violation of the license agreement is strictly prohibited and may subject you to legal action Read and follow instructions Before using your Windows Automotive based system read and follow all instructions and safety information provided in this end user manual
85. re created when the system has several possible options of similar level of confidence as a result of your request The system will submit back to you as many as four possibilities for your clarification This may happen either with your phone book and or music selections Example 1 You want to call John Doe at home so you say Call John Doe at home If the system has a similar confidence level for a few items it may respond with e initial tone Say 1 after the tone to call John Doe at home Say 2 after the tone to call Johnny Doe on mobile Say 3 after the tone to call Jane Doe at home listen tone Example 2 You want to listen to a certain artist so you say Play Artist John If the system has a similar confidence level for two possible options it may respond with e initial tone Say 1 after the tone to play John Doe Say 2 after the tone to play Johnny Doe listen tone 8 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus Voice recognition system overview USING VOICE COMMANDS WITH SYNC There is a push to talk button on your steering wheel controls labeled either VOICE or Press to activate Voice Recognition You will hear a tone and LISTENING will appear in the radio display signaling that the system is ready to accept your command Speak the command clearly to ensure that the system is able to recognize and perform the de
86. reement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features At any time you may say these commands e SYNC e USB e Line in e Bluetooth Audio e Phone e Voice settings Cancel e Vehicle health report if equipped U S only e Help e Services if equipped U S only Voice commands when using Traffic Directions amp Information services if equipped U S only When connected to services you may say any of the following commands e Services e Help e Go back e Repeat Available services and voice commands include e Traffic e Directions e Business search e Sports e News e Weather e Favorites For a complete list of services say What are my choices when in the services menu When directions are downloaded and route guidance is active press ug or VOICE on your steering wheel controls and you may say any of the following voice commands e Next turn e Route status e Route summary e Cancel route e Update route e Voice guidance ON e Guidance display on off late Voice guidance OF availability if equipped Note These voice commands are only available on vehicles that have a center integrated display See End User License Agreement at the end of this book 15 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features MAKING A CALL Making a hands free phone call using SYNC is easy 1 Press or VOICE 2 When p
87. remain on until they are turned off Some digital media players require both USB and LINE IN ports to stream data and music separately 52 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC media features Accessing your vehicle applications if available SYNC allows you to view any SYNC applications which have been downloaded via the USB port To access Note To scroll press lt q SEEK gt or A IV F 1 Press AUX repeatedly until SYNC appears 2 Press MENU MEDIA MENU will momentarily appear in the radio display 3 To access the downloaded applications scroll repeatedly until the desired application appears in the display For further information on possible applications please visit www sSyncMyRide com Accessing your media system settings Note To scroll press lt SEEK gt or A IV s 1 Press AUX repeatedly until SYNC appears 2 Press MENU MEDIA MENU will momentarily appear in the radio display 3 Press OK to access the PLAY MENU 4 Scroll repeatedly until SYSTEM SETTINGS appears in the radio display 5 Press OK to confirm and enter the SYSTEM SETTINGS menu 6 Scroll repeatedly to cycle through BT DEVICE e ADD DEVICE e CONNECT BT e BT ON OFF e DELETE DEVICE e DELETE ALL e RETURN See End User License Agreement at the end of this book 53 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC media fe
88. rent media sources Accessing and using your USB port Streaming music from your phone Using the Auxiliary input jack Line in Using the media settings Accessing vehicle applications Accessing system settings Adding a Bluetooth media device which is in discovery mode Adding a Bluetooth media device which is in discoverable mode Connecting a Bluetooth media device Delete a device Using SYNC s play menu Using the play all feature See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus Table of Contents Selecting and playing specific artists 62 Selecting and playing specific albums 63 Selecting different genres 63 Accessing your playlists 64 Playing a specific track 65 Exploring the USB device 66 Playing similar music 67 Glossary 68 End user license agreement 69 Index 76 All rights reserved Reproduction by any means electronic or mechanical including photocopying recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company Ford may change the contents without notice and without incurring obligation Copyright 2009 Ford Motor Company See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus Introduction WHAT IS SYNC A WY I E LIL i F N
89. ress OK to confirm The display will read DEFAULTS SET SYNC will take you back to the DEFAULTS menu Oo OND ON Performing a master reset A master reset allows you to completely erase all information stored in SYNC all phone book call history and text message information as well as all previously paired phones and return to the factory default settings To perform a master reset Note To scroll press lt q SEEK or AN 1 Press or PHONE to enter the PHONE MENU 2 Scroll repeatedly until SYSTEM SETTINGS appears in the radio display 3 Press OK to enter the SYSTEM SETTINGS menu 4 Scroll repeatedly until ADVANCED appears in the radio display Press OK 5 Scroll repeatedly until MASTER RESET appears in the radio display 6 Press OK SYNC will ask you to confirm the reset 7 Press OK to confirm The radio display will read RESET DONE SYNC will take you back to the ADVANCED SETTINGS menu Note Once a master reset has been completed you must re insert your USB device to access its contents Installing new vehicle applications You can download new software applications if available and then load the desired applications onto SYNC through your USB port Please refer to www SyncMyRide com for further information 44 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features System information The system information
90. rompted say Call lt name gt or say the desired number and then say Dial To erase the last spoken digit say Delete or press lt SEEK To erase all spoken digits say Clear or press and hold lt SEEK 3 Once the desired number contact is on the screen either say Call or Dial The system will connect to the desired number Note Once the call is placed it will be logged into your outgoing call history folder Note If your audio system is equipped with 10 memory presets 0 9 you can also manually enter the desired number by pressing the presets ENDING A CALL At any time you can end an active phone call by pressing and holding or PHONE EXITING PHONE MODE When in phone mode but not in an active call press and hold or PHONE to exit phone mode ANSWERING AN INCOMING CALL An incoming call interacts with SYNC in much the same way it interacts with your Bluetooth enabled cellular phone During an incoming call e An audible ring tone will sound If available call information will appear in the display e Press TEXT to view additional caller information if the call matches a contact in your downloaded phonebook e Select from the following options Accept the call by pressing gt or PHONE The call will be transferred to hands free and logged into the incoming call history folder Ignore the call by doing nothing The display will read MISSED CALL and SYNC will log th
91. rs 2 Press MENU to enter the MEDIA MENU 48 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC media features 3 Scroll repeatedly to cycle through e PLAY MENU Refer to Using SYNC s play menu later in this chapter SELECT SRC SOURCE Select source e MEDIA SETTINGS e APPLICATION e SYSTEM SETTINGS e EXIT MENU 4 When the desired selection appears in the radio display press OK to confirm Refer to the following sections for further information on these selections Selecting different media sources The MEDIA MENU in SYNC allows you to select and play music from different media sources USB BT STEREO or LINE IN Auxiliary Input jack Once accessed you can then play music shuffle access your playlists etc To access this menu Note To scroll press lt SEEK gt or A IV 1 Press AUX repeatedly until SYNC appears 2 Press MENU to access the MEDIA MENU 3 Press OK 4 Scroll repeatedly until SELECT SRC Select source appears in the radio display 5 Press OK to confirm 6 Scroll repeatedly to cycle through USB BT STEREO Note This is a device dependent feature LINE IN Accessing and using your USB port Your vehicle is equipped with a USB port For exact location refer to your vehicle s Owner s guide You can use the USB port to plug in and access media devices as well as charge devices if supported by your
92. s Note This is a phone dependent feature This feature shows you the provider name signal power battery power and roaming status of the connected phone To view your phone s status Note To scroll press lt q SEEK gt or A IV 1 Press gt or PHONE to access the PHONE MENU 2 Scroll repeatedly until PHONE SETTINGS appears in the radio display 3 Press OK to confirm selection This will take you into the PHONE SETTINGS menu 26 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features 4 Scroll repeatedly until PHONE STATUS appears in the radio display 5 Press OK to confirm and enter the PHONE STATUS menu 6 Scroll to view the paired phone s name signal level battery level and roaming status After viewing any of these selections press OK to return to the PHONE STATUS menu Setting a ring tone SYNC allows you to select from three ring tones or your cellular phone s ring tone To access Note To scroll press lt SEEK P or A IV F 1 Press or PHONE to enter PHONE MENU 2 Scroll repeatedly until PHONE SETTINGS appears in the radio display 3 Press OK to confirm selection This will take you into the PHONE SETTINGS menu 4 Scroll repeatedly until SET RINGER appears in the radio display 5 Press OK to confirm and take you into the SET RINGER menu 6 Scroll repeatedly to cycle through and hear RINGER 1 RINGER 2 RING
93. s injury or death after a crash The 911 Assist feature is initially set to OFF To access the setting 1 Press or PHONE to enter PHONE MENU 2 Scroll repeatedly until 911 ASSIST appears in the radio display 3 Press OK to confirm and enter the 911 ASSIST menu 4 Press amp or V to toggle between ON and OFF selections 5 Press OK when the desired option appears in the radio display SET ON or SET OFF selection will appear in the radio display as a confirmation Note Off selections include Off with reminder and Off without reminder Off with reminder provides a display and voice reminder at phone connection at vehicle start Off without reminder provides a display reminder only without a voice reminder For more information please visit www SyncMyRide com Note Before enabling setting to ON review the 911 Assist Privacy Notice See End User License Agreement at the end of this book 35 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features VEHICLE HEALTH REPORT IF EQUIPPED U S ONLY WARNING Always follow scheduled maintenance instructions regularly inspect your vehicle and seek repair for any damage or problem you suspect Vehicle Health Reports supplements but cannot replace normal maintenance and vehicle inspection Vehicle Health Report only monitors certain systems that are electronically monitored by the vehicle and will not monitor or report the status of any other syste
94. scoverable mode When your media device gives you a PIN enter that PIN into SYNC using voice commands or using the 0 9 memory presets on your audio system if equipped when prompted 10 When you have entered your last digit via voice say Enter 11 When the process is complete SYNC will display CONNECTED and the name of the device will appear in the radio display You can now change SYNC sources to BT BLUETOOTH AUDIO and stream music from your device Connecting a Bluetooth media device To connect a previously paired Bluetooth device Note To scroll press lt SEEK gt or A IV See End User License Agreement at the end of this book 55 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC media features 1 Press AUX repeatedly until SYNC appears 2 Press MENU MEDIA MENU will momentarily appear in the radio display 3 Press OK to access PLAY MENU 4 Scroll repeatedly until SYSTEM SETTINGS appears in the radio display 5 Press OK to confirm and enter the SYSTEM SETTINGS menu 6 Scroll repeatedly until BT DEVICE menu appears in the radio display 7 Press OK to confirm the selection This will take you into the BT DEVICE menu 8 Scroll repeatedly until CONNECT BT appears in the radio display 9 Select the desired device and press OK to connect to the device Bluetooth on off To turn the Blwetooth feature on SYNC on off Note To scroll press lt q SEEK or A IV 1 Press
95. sired function For the best voice recognition performance e Ensure that the interior of the vehicle is as quiet as possible Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken voice commands e After pressing VOICE or u wait until the tone sounds and LISTENING appears in the radio display before speaking a command Any command spoken prior to this will not register with the system e At any time you can interrupt the system while it is speaking by pressing VOICE or m The system will respond with a listening tone and allow you to speak a command e Speak naturally without large pauses in between words At any time you may say these commands e USB e SYNC e Bluetooth Audio e Line in e Phone e Voice settings e Vehicle health report if equipped U S only e Help e Services if equipped U S only USB Say to access the device connected to the USB port SYNC Say to return to the main menu Bluetooth audio Say to access use streaming music from your cellular phone enabled with Bluetooth wireless technology Line in Say to access the device plugged into your auxiliary input jack e Cancel Phone Say to access hands free phone mode Voice settings Say to access the voice settings menu Refer to Commands for voice settings in the following section See End User License Agreement at the end of this book 9 2011 SYNC MGM mgm Supplement 1st Printing USA f
96. speeds greater than 3 mph 5 km h Note SYNC can store up to 12 previously paired devices To add pair an additional Bluetooth enabled device s to SYNC Note To scroll press A SEEK gt or A IV 1 Press or PHONE to enter PHONE MENU 2 Scroll repeatedly until SYSTEM SETTINGS appears in the radio display 3 Press OK to confirm and enter the SYSTEM SETTINGS menu 4 Scroll repeatedly until BT DEVICE appears in the radio display 5 Press OK to confirm and enter the BT DEVICE menu 6 Scroll repeatedly until ADD DEVICE appears in the display Press OK to confirm 7 When FIND SYNC appears in the display press OK Follow the instructions in your device s user guide to put your phone into discovery mode A six digit PIN will appear in the radio display 8 When prompted on your phone display enter the six digit PIN 9 Once pairing is successful the device name and then CONNECTING and then CONNECTED will appear in the radio display Depending on the functionality of your phone you may be asked additional questions See End User License Agreement at the end of this book 39 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features 10 SYNC will ask if you would like to set this phone as a PRIMARY phone This means that SYNC will automatically attempt to connect to this phone with every connection cycle Press OK 11 Scroll to toggle between YES and NO When the appropriate response
97. t s because if your digital media player supports SYNC will Use voice recognition to access your cell phone s contact list EPhonerseriige phone ringer Text message inbox ee ey chargayouddigiaimediaplayenwnenplugoadimtotnetn aport Transfer an active phone conversation to a hands free environment message notification OFF Phone settings set Phone settings set ringer one ringer OFF Play music stored on your digital media player Phone connections 2 2 Phone name Phone settings set Use your device while charging through the USB port ringer two Listen to music streaming from your Bluetooth enabled phone Bluetooth Audio Voice Commands You can use the following commands whenever music is being Advanced voice recognition system fluent in English French and Spanish provided from your mobile phone via Bluetooth streaming audio 911 Assist and Vehicle Health Report if equipped Pause Play previous track Play next track e Connections Play Optional Traffic Directions and Information Services Copyright August 2008 by Ford Motor Company Specifications and descriptions contained within are based upon current information available at the time of release Table of Contents Introduction What is SYNC Safety information Privacy Information Phone dependent features SYNC voice recognition feature Voice recognition system overview Using voice commands with SYNC SYNC system controls
98. thers to reverse engineer decompile or disassemble the SOFTWARE except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation Single EULA The end user documentation for the DEVICE and related systems and services may contain multiple EULAs such as multiple translations and or multiple media versions e g in the user documentation and in the software Even if you receive multiple EULAs you are licensed to use only one 1 copy of the SOFTWARE SOFTWARE Transfer You may permanently transfer your rights under this EULA only as part of a sale or transfer of the DEVICE provided you retain no copies you transfer all of the SOFTWARE including all component parts the media and printed materials any upgrades and if applicable the Certificate s of Authenticity and the recipient agrees to the terms of this EULA If the SOFTWARE is an upgrade any transfer must include all prior versions of the SOFTWARE Termination Without prejudice to any other rights FORD MOTOR COMPANY or MS may terminate this EULA if you fail to comply with the terms and conditions of this EULA Security Updates Digital Rights Management Content owners use the WMDRM technology included in your DEVICE to protect their intellectual property included copyrighted content Portions of the SOFTWARE on your DEVICE use WMDRM software to access WMDRM protected content If the WMDRM software fails to protect the
99. to confirm SYNC will take you back to your inbox Note Each text message sent by SYNC will be followed by the signature This message was sent from my __ The message will say either Ford Lincoln or Mercury depending on your vehicle Downloading your unread text messages If your phone supports downloading text messages via Bluetooth wireless technology you can download your unread text messages to SYNC Note SYNC does not download read text messages from your phone Note Once the messages are downloaded they will be noted as read in your Bluetooth enabled cellular phone Note To scroll press lt SEEK or A IV 1 Press or PHONE to enter PHONE MENU 2 Scroll repeatedly until TEXT MESSAGE appears in the radio display 3 Press OK on your audio system to confirm the selection INBOX XX will appear in the display showing the number of messages in your inbox 4 Scroll repeatedly until DOWNLOAD MSG appears in the radio display 5 Press OK to confirm your selection The radio display will read DOWNLOADING MESSAGES 6 Once the downloaded text messages have been retrieved SYNC will take you into your inbox Deleting all your text messages You can delete all your current text messages from SYNC Note This will not delete messages from your Bluetooth enabled cellular phone Note To scroll press A SEEK p or A IV 1 Press or PHONE to enter PHONE MENU 2 Scroll repeatedly until TEXT M
100. us Voice recognition system overview Help Say at any time for options in a specific mode SYNC will list various options for you audibly The help request is always available Cancel Say to cancel the requested action Vehicle health report if equipped Say to request to run a vehicle health report on your vehicle Services if equipped Say to place a call to the information services portal where you can access Traffic Directions and Information Commands for voice settings In voice settings you can customize the level of system interaction help and feedback The system default settings include standard interaction as well as candidate lists and confirmation prompts as all provide the most guidance and feedback At any time while in voice settings you may say these commands to adjust the voice settings e Interaction mode advanced e Interaction mode standard e Confirmation prompts on e Confirmation prompts off e Media candidate lists on e Media candidate lists off e Phone candidate lists on e Phone candidate lists off Interaction mode standard advanced Standard interaction mode provides more detailed interaction and guidance while the advanced mode has less audible interaction and more tone prompts Confirmation prompts on off Confirmation prompts are short questions asked by the system when the system has not clearly heard or understood your request Note Even with Confirmation prompts turned OFF you may b
101. vailable when you have two active calls e PHONE BOOK e CALL HISTORY e RETURN Refer to the following sections for further information Using privacy mode SYNC allows you to easily switch a call from an active hands free environment to your Bluetooth enabled cellular phone for a more private conversation To turn privacy mode on off Note To scroll press E SEEK or A IV x 1 Press MENU The radio display will read CALL MENU 2 Scroll repeatedly until PRIVACY appears in the radio display 3 Press OK The radio display will read PRIVACY ON PRIVACY OFF 4 Press OK to activate privacy mode The radio display will read IN PRIVACY and the system will transfer the call to your Bluetooth enabled cellular phone Note Some phones will disconnect from SYNC and transfer the active call directly to the connected phone 18 See End User License Agreement at the end of this book 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features Putting a call on off hold You can put an active phone call on hold to have a private conversation within the vehicle cabin or to answer another incoming call To put an active call on hold Note To scroll press lt q SEEK gt or A IV P 1 Press MENU The display will read CALL MENU 2 Scroll repeatedly until HOLD appears in the radio display 3 Press OK The display will read HOLD ON OFF 4 Press OK when the desired selection appears in the radio display N
102. ve different audible tones that will play depending on the circumstance e Initial Sounds when you are entering a new mode e Positive Sounds for a positive recognition or a successful VR session completion e Negative Sounds for a negative recognition an unsuccessful VR session or when a speed dependent feature has been accessed e Listening Sounds when the system is ready to listen for a command e Help Sounds when you ask for Help Confirmation prompts Confirmation prompts are short questions asked by the system when the system has not clearly understood your request or when there are many possible responses to your request For example if you have Confirmation prompts ON the system may say Phone is that correct The system will then listen for a Yes or No confirmation from you If you say Yes the system will proceed If you say No the system will ask you to say the command again If you have Confirmation prompts OFF the system will simply make a best guess as to what you requested If the system has a low confidence level of what was asked it will prompt you to try again or ask for help Note Even with Confirmation prompts turned OFF you may be asked to confirm certain settings occasionally See End User License Agreement at the end of this book k 2011 SYNC MGM mgm Supplement 1st Printing USA fus Introduction Clarification through candidate lists Candidate lists a
103. ving Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention Even occasional short scans to the screen may be hazardous if your attention has been diverted away from your driving task at a critical time Volume Setting Do not raise the volume excessively Keep the volume at a level where you can still hear outside traffic and emergency signals while driving Driving while unable to hear these sounds could cause an accident Use of Speech Recognition Functions Speech recognition software is inherently a statistical process which is subject to errors It is your responsibility to monitor any speech recognition functions included in the system and address any errors 75 2011 SYNC MGM mgm Supplement 1st Printing USA fus Index OL assist M rosegat ena 33 A Accessing and using your USB POTU renro E E a T 49 Accessing call history phone book during active call 20 Accessing system settings 53 Accessing vehicle applications 53 Accessing your phone book 22 Accessing your playlists 64 Active call menu options 18 Adding a Bluetooth media device which is in discoverable MOda 55 Adding a Bluetooth media device which is in discovery MOdE srini saintnaiereeana ies 54 Adding pairing a phone 39 Answering an incoming call 16 Applications srein 38 Automatically download your phone Dook
104. y press OK to confirm and initiate the feature See End User License Agreement at the end of this book 31 2011 SYNC MGM mgm Supplement 1st Printing USA fus SYNC phone features Note If you select Voice Guidance scroll until the desired selection YES or NO appears in the display Press OK to confirm Accessing these features using voice commands Press m or VOICE and when prompted say any of the above commands Personalizing Traffic Directions and Information Your Traffic Directions and Information Services can be personalized to provide quicker access to your most used or favorite information You can save address points such as work or home You can also save favorite information like sports teams or a news category To learn more log onto www SyncMyRide com Push to interrupt You can at any time press u or VOICE to interrupt a voice prompt or sports report for example and provide your next voice command Portable Simply connect your phone to any vehicle equipped with Traffic Directions and Information and continue enjoying your personalized services Note The driver is ultimately responsible for the safe operation of the vehicle and therefore must evaluate whether it is safe to follow the suggested directions Any navigation features are provided only as an aid Make your driving decisions based on your observations of local conditions and existing traffic regulations Do not follow the

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