GEN RE CONNECT USER MANUAL
Contents
1. 04411 Renewal SPA Quoted Gordon Knox How to Enter a New Submission e Click on create a New Submission at the top of the page and you will be taken to the submission form e Please complete all fields mandatory fields are marked with an The form is largely self explanatory but see underneath this screenshot of the input screen for explanatory notes i F SD GEN RE CONNECT Office Locator Site Map FAQs Ask FacWorld Home Logout Putting our Expertise Online ACE EUROPEAN GROUP LTD USA Canada Automobile Carve Out Type New Status In Progress Home Print Exit without Saving Calculate Save and Exit This confirms our quotation on the facultative reinsurance outlined below Our quotation is valid for 30 days or until the inception anniversary date of the policy to be reinsured whichever comes first If there have been no material changes to the information you have supplied to us you may bind this reinsurance by notifying us via Gen Re Connect during the quote period of the effective date of the reinsurance being on or after the date of your notification If you wish to bind before for an effective date which would either precede your notification to us or fall outside of the quote period you must contact us to request our agreement to the proposed effective date of the reinsurance This quote is subject to and specifically incorporates our ACE USA Canada Automobile Carve Out Master Certificate of F2. GEN RE CONNECT USER MANUAL GEN RE CONNECT FOR USE BY GEN RE AND ITS CONNECT CLIENTS ONLY Table of Contents e How to Login to Gen Re Connect Page 3 e How to Enter a New Submission Page 6 e Save a Quote Page 9 e Attaching Documents Page 9 e Binding a Quote Page 9 e Decline a Quote or Request a New Quote Page 10 e Submit a Renewal Page 10 e Endorsing or Cancelling a Risk Page 11 e Account Management Page 12 e Reports Page 12 e How to Reset Your Password Page 12 How to Login to Gen Re Connect Gen Re Connect is the internet platform through which you can submit your US Auto carve out business to Gen Re for a reinsurance quotation With an internet connection your User ID and Password you will have access to Connect from anywhere in the world e go to http www facworld com Gen Re FacWorld Office Locator SiteMap FAQs AskFacWorid Home Login Putting our Expertise Online Log On Online Account Access a Click Login to enter your racord Products GenRePublicatons i a Quick Links Casualty oina Me Facultative Billing gt Life amp Health ot ng International gt Ocean Marine Life Health Clients gt Property FacWorld Research gt Legal Articles Register Click Register to Create a New Profile to Submita Risk Receive a Quote Bind and Manage your Accounts Register gt Publications gt FacWorld Report gt Gen Re Fifective Octobe
3. Site Already Have a Login Create a Profile and Start Transacting Online Please enter your User ID and Password to Login to MyFacWorld User ID Password Login Passwords are case sensitive Please check to make sure that you entered your password using the correct lower and upper case letters Discover FacWorld Forgot your User ID Password FacWorld is best viewed using Internet Explorer version 5 5 or higher Please note that after you have signed in to FacWorld for the first time you will be prompted to change your Password You will need to use at least one upper case letter one lower case letter and one number e On the following screen scroll down and click on US Canada Auto Connect in the section My Tools Gen Re FacWorld Office Locator Site Map FAQs AskFacWorld Home Logout MY FACVVYORLD GCF ACEUser ACE SUBM MOTOR GCF EUR January 9 2012 Quick Links Good Afternoon GCF Your profile i currently approved to submit quote requestes and bind quotes but has not been enabled to view Certificates If the account you wish to work on is not curently avaiable in Fac orld please ask your Gen Re Help Underwriter to enable broader access gt FacWorld Demo gt FacWorld FAQs aa E Open your Portfolio a Office Locator View Search Bind and Renew your Accounts Property amp Casualty Accounts Life amp Health Accounts FacWorld Products Casualty Request a Quote gt Life amp H
4. acultative Reinsurance which will become a part of any reinsurance bound hereunder Please attach a schedule showing the types of vehicles and numbers and their garaged location s and if possible indicate their radius of operation local radius up to 50 miles intermediate 51 to 200 miles or long haul 201 miles plus Please also provide a minimum of 5 years ground up loss history with details of any single loss which exceeds 500 000 a copy of the primary auto policy declarations schedule and a copy of your Master Policy schedule if existing business PLEASE NOTE The attachment section does not appear until the Calculate button has been pressed once Fields marked with an must be filled Date format DD MM YY Number format 123 456 78 Use k and m for shorthand example 1 23M 1 230 000 SOURCE AuthorWame Processing Date GCF ACEUser 9 Jan 2012 RISK INFORMATION Insured Name Policy Number New or Renewal C New Renewal Insurance Eff Date Insurance Exp Date Reinsurance Eff Date Reinsurance Exp Date Will default to Eff Date Year Will default te Ins Eff Date Will default to Ins Exp Date US Domicile State Business Website COVERAGES Reinsurance Layer 4 000 000 x Attachment Point 1 000 000 Other Other k Gen Re Share pet 50 UNDERWRITING INFORMATION UM UIM Reguired Yes No Hired and Non Owned required C Yes C No No Fault Requi
5. ealth gt Ocean Marine Please select a line of business you need reinsurance on gt Property gt Casualty gt perty Ocean Marine gt Individual Life gt Individual Health DI gt Individual Health LTC Request an Endorsement 7 Use the endorsement request form for extensions cancelation or to get a copy of a binder or a certificate gt Casual Property gt Ocean Marine My Tools B Edit My Profile gt Rebox Rating Tool Prorata Calculator Loss Trending Tool USA Can Auto Connect Clicking the link will open your customised application Home view and you will see a list of existing cases along with their current status which appear in descending entry date order You can view the details of a risk by clicking on it To return to the entrance screen simply click on Home Alternatively you can begin to enter a risk By Date The icons below make it possible to Print Delete 8 Modify Policy Number Attach Files Date Named Insure Policy Number City State Type Status Author aNov2011 Gb SCHRODERS PLC AND SUBSIDI UKCASC45893 New SPA Bound Nadia Afia 5 Nov 2011 Gh SCHRODERS PLC AND SUBSIDI UKCASC45893 New SPABound Nadia Afia 7 Nov 2011 GH FIDESSA 0010903X11 New SPA Quoted James Raven 7Nov2011 AH INDUSTRIAL ACOUSTICS COMP 0010902711 New SPA Quoted Nicki Smith 7 Nov 2011 AE 4 HAVELLS SYLVANIA 0010900T11 New SPA Quoted Elisabeth Lowe 7 Nov 2011 A CC ALL SAINTS RETAIL 00109
6. eive a renewal reminder email 60 days before expiry date Note that any ACE underwriter can pick up and handle a renewal irrespective of who handled it previously e Once the form is validated you can __ Save and Exit or Bind for the new policy term 10 Endorsing or Cancelling a Risk Risks can be endorsed through the reinsurance policy term at any time by using the _Endorse button A new field will appear in the date section of the form and you will be reguired to enter the Endorsement Effective Date Please include the reason for the endorsement reguest An endorsement submission reguest may then be sent to Gen Re Insurance Eff Date Insurance Exp Date Reinsurance Eff Date Reinsurance Exp Date 1 Jan 2012 31 Dec 2012 1 Jan 2012 31 Dec 2012 Endorsement Eff Date Risks may be cancelled mid term by using the Cancel button A newfield will appear in the date section of the form and you will be required to enter the Cancellation Date Please include the reason for the cancellation reguest An cancellation submission reguest may then be sent to Gen Re Insurance E Date Insurance Exp Date Reinsurance Eff Date Reinsurance Exp Date 1 Jan 2012 31 Dec 2012 1 Jan 2012 31 Dec 2012 JE Cancellation Date 11 Account Management Gen Re Connect has several views that will enable you to find your accounts within the system These views will allow you to track your activity as well as manage your accoun
7. plaining what needs to be corrected e Simply enter the missing information and click _ Calculate once again to allow the system to process the information When you have validated your form the Attachments section will appear and you will be able to attach documents to the file see below Save a Quote e You can exit Connect and save your changes which will enable you to return to the form later or simply exit without saving e There are buttons at the top of the screen and at the bottom of the screen Click save SPA and Exit Exit SPA without Saving will mean to save the document Clicking on that the formwill not be saved Attaching Documents When your submission has been validated you will have the ability to attach underwriting information schedule of vehicles loss history primary policy auto declarations etc to your submission You will have the ability to attach up to three files e Simply click on the _Browse _ button at the bottom of the screen and select the file s that you would like to attach to the form You may attach Underwriting File s once you are ready to save the risk or send it to Gen Re using the Browse butten s below Do not re calculate File Attachments Browse 1 Browse Browse Send SPA Quote Email ta Gen Re e When you are ready click on and your submission will be delivered to Gen Re for a quotation In your Connect Home view your submission will now appea
8. r 31 2009 Gen Re is modifying its password policy for new FacWVorld users The new policy requires a minimum seven 7 character password with at least one 1 upper case alpha one 1 lower case alpha and one 1 numeric character While we will not require existing clients to follow this new policy we strongly recommend that you consider complying Help gt AskFacWorld gt FAQ s to better protect your submissions through FacWorld Office Locator Demo Click Office Locator to find gt Office Locator Reinsurance News Ta Mii IE Underwriter Site Map gt Risk Insights Vol 10 No 1 Infectious Diseases Gen Re Visit our Corporate Site Gen Re LifeHealth Risk Matters February 2006 gt Contract Finality hata Concept Property Matters Insurance Fire Investiqations Rapid Response for Optimal Result MyFacWorid Online Portfolio Create a Profile Submit a Riek Ask FacWWorld Help Home Copyright 8 General Re Corporation 2010 All Rights Reserved Legal and Privacy Statement e Click on the button in the Log On section e On the following screen enter your User ID and Password The User ID is your name and the initial Password is the same for everyone ACEPw2011 The User ID and Password are case sensitive Gen Re FacWorld Office Locator SiteMap FAQs AskFacWorid Home Logout Login New to the
9. r at the top of the list and will display the status SPA Submitted ie submitted to Gen Re Binding a Quote Binding a quotation is a simple process and there is no need to contact a Gen Re underwriter to do so Bind SPA e Open the form and click on e When you have bound a risk in Connect the status in your Connect Home view will change to SPA Bound and you will receive an email with SPA bound in the title line which you can then print or save to your file Decline a Quote or Request a New Quote e lf there is a quotation that you do not want to take up for example if you did not secure the business Decline SPA click on e If you wish to seek a revised quotation for example for an alternative reinsurance layer s or reinsured Decline SPA amp Request a New Quote percentage click on Submit a Renewal Once a risk has been bound in Connect you will have the ability to renew it Find the account search to find it using either the insured name date author your name policy number etc and open the record Rer Then click on the Renew button either at the top or the bottom of the screen to start the renewal process The system will take last year s information and bring it over to a new screen where you can change the values re validate the data and then submit the form for a renewal quotation When an account approaches renewal the ACE underwriter who last handled the account will automatically rec
10. red C Yes No Coverage Required for US Only REINSURANCE PREMIUM 100 Net Layer Premium Gen Re Net Share Premium MISCELLANEOUS Additional Comments URL Link to Terms amp Conditions Home Print Notes e The period for which our quotation remains valid is set out in the first section You can request a quotation a maximum of 30 days prior to the required Reinsurance Effective Date e US Domicile State leave blank if vehicles exist in multiple States e The Reinsurance Layer defaults to 4m in excess of 1m and the Gen Re share to 80 since this is the most common limits structure a 1m local primary policy with the 4m xs 1m layer shared 20 80 between ACE Gen Re e The drop down boxes alongside the Reinsurance Layer and Attachment Point amount of the local underlying policy allow for these values to be changed to 3m and S2m respectively If any other combination of Reinsurance Layer and Attachment Point is required please enter details in the Other boxes The Gen Re share can be set to 80 maximum or 75 Any other percentage requested will be considered by the Gen Re underwriter e UM UIM Uninsured Motorists and Under Insured Motorists coverage Please select yes if this is required e Hired and Non Owned coverage i e where the Insured s employees hire vehicles on company business or use their own vehicles on Insured company business Please select yes if this is req
11. ts Also included is a Renewal Schedule to assist you in managing your upcoming renewals All of these views are found on your Home page after you have signed in to Connect e By Date e By Author e By Insured e By Policy No e By State e By Status Submitted Quoted Bound Endorsed etc e Expiration List by Month e In Force accounts In addition you can Search for a risk after typing a name into the Search field and clicking on the button Y review Terms amp Conditions Y show Renewal Schedule Y generate a Report Y sort entries By Date By Author By Insured By Policy No By State By Status Expiration List In Force y sasroh Reports e One of the many benefits of the Connect platform is that we are able to generate reports from the data captured in the submission form If you would like to review a report of your activity please contact your Gen Re underwriter They will then generate a report based on your request and send the information directly to you How to Reset Your Password e Ifyou happen to forget your Passwoed or lock yourself out of the Connect system your Password can be easily reset Please contact us for assistance 12
12. uired and include exposure details in the Attachments or Additional Comments section e No Fault is a type of coverage required in some States in which an Insured s policy provides indemnity for bodily injury and or property damage liability without regard to fault It is rarely requested to be included in reinsurance layers Please select yes if this is required e The Gen Re Net Share Premium field will show the required reinsurance premium when the risk has been submitted and quoted by a Gen Re underwriter e Once you have completed the form click on the _ Calculate button at either the top or the bottom of the screen This will allow the system to validate that all of the necessary information is present If all necessary information is present you will see the following message Form Has Been Validated This cession is not in accordance with the terms of the Reinsurance Agreement for the following reason s All accounts are reviewed by a Gen Re Underwriter Please complete the submission form below and click on the button labeled Send SPA Quote Email to Gen Re Please ignore the second part of the message SPA is an abbreviation for special acceptance Since all submission requests are reviewed by a Gen Re underwriter they are all designated as special acceptances and therefore this text will always appear If there are any errors or missing information the system will display an error message at the top of the screen ex
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