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1. K K K e eee eee 56 Display Internet Port Statistics cccccdccnederecrg eer eerdeusiow enn ses 56 View the Internet Connection Status e K K eee 57 View Wireless Settihg See cc cnisncarasdcornrnaneuipe EEE aaa a E 59 View Guest Network Settings is 6152 s2cdccadeinudese eed p ee at 60 Reboot the ROUTE onc dc dew edd eendesrcem Para EE ENE AERE Eae 61 Manage the Configuration File 0 ccc 5 0 5 AT 5 5 LA T 0 0 eee eee 61 Back Up SENOS cc cde o245 03 400 NENNEN EEE NAAR 62 Restore Configuration Settings 0 cece cece eee eee di 62 Erase Configuration Settings 0 cece cence eee ritsins 63 Chapter 6 Troubleshooting Forgotten PassWOMdS 0s 0ccessacassciidannelsaciuiamesaeseesesedecddes 65 admin PASSWORT TET 65 WIFI PaSSWONdS G5 ccccecscenctg acta aulniien au E T TEE 65 WIR COMMCEHONS n tec tauicdecctayrrarimeransewne ries Severed ewadng Rees 66 Changeset Saved o cscacetigd3ieicicesunauddes peo ee he teases 67 Troubleshoot with the LEDs ccccccseee0 000s RRR be ea SS ee see Oe E ES 67 Apply Power to the Router and Check the LEDs e e 67 All LEDs Remain Lt aai ar star dso cR E RRR RRR AR aA AE EE T 68 Power LED e OF BUNKING css020239 sasaccdobeotabesseserecetuasss 68 Power lED Stays Amber cccss 540s c0cienin sna diniesewaes sees ses sacs 68 internet LEDSIS OFF o d c5 s arsceticra e tpeecp deeded cue ti nee EEEE E e aea 68 WiFi LED ISOP c ccmattorsedccarcnsnatena
2. The name can be up to 32 characters long and it is case sensitive The default SSID is randomly generated and is on the product label If you change the name make sure to write down the new name and keep it in a safe place To change the wireless channel select a number in the Channel list In some regions not all channels are available Do not change the channel unless you experience interference shown by lost connections or slow data transfers If this happens experiment with different channels to see which is the best When you use multiple access points it is better if adjacent access points use different channels to reduce interference The recommended channel spacing between adjacent access points is four channels for example use Channels 1 and 5 or 6 and 10 Networking 34 10 11 12 N150 and N300 Wireless Routers To change the mode select it from the Mode list To control the SSID broadcast select or clear the Enable SSID Broadcast check box When this check box is selected the router broadcasts its network name SSID so that it displays when you scan for local WiFi networks on your computer or wireless device To prevent computers and wireless devices on the network from accessing each other select the Enable Wireless Isolation check box Click the Apply button Your settings are saved If you connected wirelessly to the network and you changed the SSID you are disconnected from the network
3. WPS Settings Router s PIN 32066616 Disable Routers PIN Y Keep Existing Wireless Settings 2 4GHz b g n Wireless Card Access List Set Up Access List Select or clear the Enable Wireless Radio check box Clearing this check box turns off the WiFi feature of the router Click the Apply button Your changes are saved Networking 38 N150 and N300 Wireless Routers Set Up a Wireless Schedule You can use this feature to turn off the wireless signal from your router at times when you do not need a wireless connection For example you might turn it off for the weekend if you leave town gt To set up the wireless schedule 1 2 Launch a web browser from a computer or wireless device that is connected to the network Type http Awww routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Select ADVANCED gt Advanced Setup gt Wireless Settings The Advanced Wireless Settings screen displays Click the Add a new period button en to tum off wireless signal GED Cx When to turn off wireless signal Start 00 00 v End 00 00 v Recurrence Pattern Daily Select Days Sunday Monday Tuesday Wednesday Thursday Friday Saturday Use the lists radio buttons and check boxes to set up a period
4. ee eee Disable the DHCP Server Feature in the Router eee eee ee eee Reserve LAN IP Addresses Use the WPS Wizard for WiFi Connections cece eee eee ee Specify Basic WiFISCHINGS lt sc005icccinicncncnnenohereoeeseoees sbaas Change the WiFi Sec rity Option 0 6 RER 00 0 00 3 5 5 50T 00A A a sisas Set Upa Guest NetWork TTT Control the Wireless Radio s Enable or Disable the Wireless Radio cece eee eens N150 and N300 Wireless Routers Set Up a Wireless Schedule 39 Setup a Wireless Access Lists iss lt cageaacadacad wande naa diabes dba de TESES 40 Specify WPS Settings acs ccwesqueravaraeavranatdigereviwetadeweds youn 42 Wireless DISthiDUtion SYSteM ccisrsaeteaskeidadobensavaesuseee newest 42 Set Up the Base Station ea nerear he ne hehouseseas eo enens 43 Set Upa Repete irere nerd ocak DSep ae oss Tw a ale E EE EAS 44 Static ROUTES s iccedec donde T R 0 STE TAARA NEERA es 46 View Devices Currently on the Network e e e e e e e K eee eee eee 48 Improve Network Connections with Universal Plug and Play 49 Chapter 5 Manage Your Network Update the Router Firmware 0 e eee eee ees 52 Change the ad MiINiPasswOrd ssc sscaveescedcccdeas siit t i dare 0 0 9 0 5 2 53 Recover theiadmiln Password 3 324445 scelwsiocevbansanuae eeeereatvases 53 View Router StALUS 35450 4 466 s4d0tec0so2dddddddabarobarede dese tedadess 55 View the Internet Connection Settings
5. papp Plug in the router and wait two minutes Troubleshooting 70 N150 and N300 Wireless Routers If your router is still unable to obtain an IP address from the ISP the problem might be one of the following e Your Internet service provider ISP might require a login program Ask your ISP if it requires PPP over Ethernet PPPoE or some other type of login If your ISP requires a login the login name and password might be set incorrectly e Your ISP might check for your computer s host name Assign the computer host name of your ISP account as the account name in the Internet Setup screen e Your ISP allows only one Ethernet MAC address to connect to Internet and might check for your computer s MAC address In this case do one of the following Inform your ISP that you have bought a new network device and ask them to use the router s MAC address Configure your router to clone your computer s MAC address Troubleshoot Internet Browsing If your router can obtain an IP address but your computer is unable to load any web pages from the Internet it might be for the following reasons e Your computer might not recognize any DNS server addresses A DNS server is a host on the Internet that translates Internet names such as www addresses to numeric IP addresses Typically your ISP provides the addresses of one or two DNS servers for your use If you entered a DNS address during the router s configuration
6. Make sure that you can connect wirelessly to the network with its new settings If you cannot connect wirelessly check the following e Is your computer or wireless device connected to another wireless network in your area Some wireless devices automatically connect to the first open network without wireless security that they discover e ls your computer or wireless device trying to connect to your network with its old settings before you changed the settings If so update the wireless network selection in your computer or wireless device to match the current settings for your network Change the WiFi Security Option Y Your router comes with preset WPA2 or WPA security The password that you enter to connect to your network is unique to your router and is on the product label NETGEAR recommends that you use the preset security but you can change them NETGEAR recommends that you do not disable security To change the WPA settings 1 2 Launch a web browser from a computer or wireless device that is connected to the network Type http Awww routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Select Wireless Under Security Options select a radio button for one of the following WPA options e WPA2 PSK AES Net
7. Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Country region United States in the US otherwise varies by region RF channel Auto Operating mode Up to 300 Mbps or up to 150 Mbps for models JNR1010v2 and WNR1000V4 Wireless 20 40 MHz coexistence Enabled continued Data rate Best Output power Full Data and routing protocols SMB TCP IP RIP 1 RIP 2 DHCP PPPoE PPTP Bigpond Dynamic DNS UPnP and Power adapter e North America 120V 60 Hz input e UK Australia 240V 50 Hz input e Europe 230V 50 Hz input e All regions output 12 VDC 1A output Dimensions 217 74 x 147 73 x 34 92 mm 8 57 x 5 81 x 1 37 in Weight Operating temperature 0 41 kg 0 91 Ib 0 to 40 C 32 to 104 F Operating humidity 90 maximum relative humidity noncondensing Supplemental Information 77 N150 and N300 Wireless Routers Table 5 Router specifications continued Feature Description Electromagnetic emissions FCC Part 15 Class B VCCI Class B EN 55 022 CISPR 22 Class B C Tick N10947 LAN 10BASE T or 100BASE Tx RJ 45 WAN 10BASE T or 100BASE Tx RJ 45 Wireless Maximum wireless signal rate complies with the IEEE 802 11 standard See the entry for Transmission speed in Table 4 on page 76 Radio data rates Auto
8. Reserve LAN IP Addresses When you specify a reserved IP address for a computer on the LAN that computer always receives the same IP address each time it accesses the routers DHCP server Assign reserved IP addresses to computers or servers that require permanent IP settings gt To reserve an IP address 1 2 Launch a web browser from a computer or wireless device that is connected to the network Type http Awww routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Select ADVANCED gt Setup gt LAN Setup In the Address Reservation section of the screen click the Add button In the IP Address field type the IP address to assign to the computer or server Choose an IP address from the routers LAN subnet such as 192 168 1 x Type the MAC address of the computer or server Tip If the computer is already on your network you can copy its MAC address from the Attached Devices screen and paste it here Networking 31 8 N150 and N300 Wireless Routers Click the Apply button The reserved address is entered into the table The reserved address is not assigned until the next time the computer contacts the router s DHCP server Reboot the computer or access its IP configuration and force a DHCP release and ren
9. check the following When you log in to the router and change the settings on a screen always click the Apply button before you move to another screen or tab or your changes are lost Click the Refresh or Reload button in the web browser The changes might have occurred but the old settings might be in the web browser s cache Troubleshoot with the LEDs The LEDs on the front panel of the router indicate its status Apply Power to the Router and Check the LEDs gt To apply power to the router and check the LEDs 1 Connect the power adapter cord that came with the router and plug it in to a power outlet The Power LED lights and turns amber within a few seconds This indicates that the self test is running After approximately 30 seconds verify that the LEDS are lit as follows The Power LED is lit solid green The WiFi LED is lit solid green The Internet LED is lit solid green The Ethernet LEDs 1 through 4 ZZ are lit solid green or solid amber for any computers cabled to the router by an Ethernet cable If the LEDs do not light as expected use the LED behavior to troubleshoot the problem Troubleshooting 67 N150 and N300 Wireless Routers All LEDs Remain Lit When the router is turned on the LEDs light for about 10 seconds and then turn off If all the LEDs stay lit a fault exists within the router If all LEDs are still lit one minute after power up try the following e Unplug th
10. reboot your computer and verify the DNS address You can configure your computer manually with DNS addresses as explained in your operating system documentation e Your computer might not have the router configured as its TCP IP gateway If your computer obtains its information from the router by DHCP reboot the computer and verify the gateway address e You might be running login software that is no longer needed If your ISP provided a program to log you in to the Internet such as WinPoET you no longer need to run that software after installing your router If you use Internet Explorer as your browser you might need to select Tools gt Internet Options click the Connections tab and select the Never dial a connection check box Other browsers have similar options Troubleshoot a PPPoE Internet Connection gt To troubleshoot a PPPoE Internet connection 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com Troubleshooting 71 N150 and N300 Wireless Routers A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Click the ADVANCED tab The Router Status screen displays On the Internet Port pane click the Connection Status button For more information
11. 0aaheacsteiwseaeeeesecesencs o55s Back Pane TTT Position YOUr ROUTER ia wiscc is 224 sada aa NENN EREDATE RA RARA CableVOUr ROU Fel EE Rial AE ZEE E wee EET ae Verihy the Cabling casteccuceeatieasteeuadeiGuroteeadiuseieas esas Chapter 2 Connect to the Network and Access the Router COMMECETO THE NETWORK id otis ne goad daundianauseee behest eeededaddaoas Wired COnmectiOns d aGedg aG ag cadena o aencnne gag pane mon ieageas aetna Dreng aiedds WIE CONNECHOM cis sss trr rn EAEE TTT TYPES OP LOGINS wiweicnsdcuadaanrarderentedarsegeweriwslecaued ee poka Use a Web Browser to Access the Router NETGEAR genie Automatic Internet Setup e e 00 00 eee LOG TO THE ROUTE iics 505 c tcc2 so ete cne denna sate sada dargasageren aetees Chapter 3 Specify Your Internet Settings Use the Internet Setup Wizard 0 cece eee teens Manually Set Up the Internet Connection e e cece eee eee ee Specify an Internet Connection Without a Login 000 Specify an Internet Connection That Uses a Login Change the MTU SiZEsssrresrenieeminorerei od heed oma E EE satire mae Chapter 4 Networking View or Change WAN Settings sseeesansosceccaccssasisnei t iptgkyi eiii S t Upa Default DMZ Server 0 9 0 64 04 0 aR tirarie L HE ER intinti Change the Routers Device Name 1 0 0 eee eee niais Change the LAN TCP IP Settings s 22 c22ccecnsiudceesseseasenece cea easas Specify the IP Addresses that the Router Assigns
12. 12 N150 and N300 Wireless Routers For the other sections in this screen the default settings usually work but you can change them For the Internet IP Address setting select one of the following radio buttons Get Dynamically from ISP Your ISP uses DHCP to assign your IP address Your ISP automatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and the gateway IP address that your ISP assigned The gateway is the ISP router to which your router connects For the Domain Name Server DNS Address setting select one of the following radio buttons Get Automatically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you know that your ISP requires specific servers select this option Enter the IP address of your ISP s primary DNS server If a secondary DNS server address is available enter it also For the Router MAC Address setting select one of the following radio buttons Use Default Address Use the default MAC address Use Computer MAC Address The router captures and uses the MAC address of the computer that you are now using You must use the one computer that the ISP allows Use This MAC Address Enter the MAC address that you want to use Click the Apply button Your settings are saved Click the Test button to test your Internet connection If the NETGEAR website does not display with
13. IGMP Proxying VPN Passthrough IPSec Passthrough Enable O Disabled PPTP Passthrough Enable Disabled L2TP Passthrough Enable Disabled The following settings display e Disable Port Scan and DoS Protection DoS protection protects your LAN against denial of service attacks such as Syn flood Smurf Attack Ping of Death and many others Select this check box only in special circumstances e Default DMZ Server This feature is sometimes helpful when you are playing online games or videoconferencing but it makes the firewall security less effective See Set Up a Default DMZ Server on page 26 e Respond to Ping on Internet Port This feature allows your router to be discovered Use this feature only as a diagnostic tool or if you have a specific reason e MTU Size in bytes The normal MTU maximum transmit unit value for most Ethernet networks is 1500 bytes or 1492 bytes for PPPoE connections Change the Networking 25 N150 and N300 Wireless Routers MTU only if you are sure that it is necessary for your ISP connection See Change the MTU Size on page 21 e NAT Filtering Network Address Translation NAT determines how the router processes inbound traffic Secured NAT provides a secured firewall to protect the computers on the LAN from attacks from the Internet but might prevent some Internet games point to point applications or multimedia applications from functioning By default the Secured radio butto
14. LAN Path to Your Router on page 72 are displayed If you do not receive replies try the following Check that your computer has the IP address of your router listed as the default gateway If a DHCP server assigns the IP configuration of your computer this information is not visible on your computer s Network Control Panel Verify that the IP address of the router is listed as the default gateway Check to see that the network address of your computer the portion of the IP address specified by the subnet mask is different from the network address of the remote device Check that your cable or DSL broadband modem is connected and functioning Troubleshooting 73 N150 and N300 Wireless Routers e If your ISP assigned a host name to your computer enter that host name as the account name in the Internet Settings screen e Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem but some ISPs additionally restrict access to the MAC address of a single computer connected to that modem If this is the case configure your router to clone or spoof the MAC address from the authorized computer Troubleshoot IP Addresses By default the router is set up to automatically assign IP addresses to network clients The router s IP address is 192 168 1 1 unless you changed it Wired and wirelessly conn
15. The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the router and which ports internal and external that device has opened The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address To refresh the information in the UPnP Portmap table click the Refresh button Networking 50 Manage Your Network This chapter describes the router settings for administering and maintaining your router and home network This chapter includes the following sections e Update the Router Firmware e Change the admin Password e Recover the admin Password e View Router Status e View the Internet Connection Settings e View Wireless Settings e View Guest Network Settings e Reboot the Router e Manage the Configuration File 51 N150 and N300 Wireless Routers Update the Router Firmware The router firmware routing software is stored in flash memory You might see a message at the top of the genie screens when new firmware is available You can respond to that message to update the firmware or you can check to see if new firmware is available and to update your product gt To check for new firmware and update your router i 2 Launch a web browser from a computer or wireless device that is connected to the network Type http Awww routerlogin net or http www routerlogin com A login screen displays Enter the router user nam
16. The assigned default gateway address is the LAN address of the router These addresses must be part of the same IP address subnet as the router s LAN IP address Using the default addressing scheme define a range between 192 168 1 2 and 192 168 1 254 although you can save part of the range for devices with fixed addresses The router delivers the following parameters to any LAN device that requests DHCP e An IP address from the range that you have defined e Subnet mask e Gateway IP address the router s LAN IP address e DNS server IP address the routiers LAN IP address gt To specify the pool of IP addresses that the router assigns 1 Launch a web browser from a computer or wireless device that is connected to the network Networking 29 N150 and N300 Wireless Routers 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Select ADVANCED gt Setup gt LAN Setup ID Cx JWNR2010v5 LAN TCP IP Setup IP Address IP Subnet Mask Use Router as DHCP Server Starting IP Address Ending IP Address Address Reservation 5 Make sure that the Use Router as DHCP Server check box is selected 6 Specify the range of IP addresses that the router assigns a Inthe Starting IP Address field
17. also have Networking 42 N150 and N300 Wireless Routers wired and wireless clients but connects to the Internet through the wireless base station The router can function either as a base station or as a repeater Wireless base station The router acts as the parent access point bridging traffic to and from the child repeater access point as well as handling wireless and wired local computers To configure this mode you must know the MAC address of the child repeater access point Wireless repeater The router sends all traffic from its local wireless or wired computers to a remote access point To configure this mode you must know the MAC address of the remote parent access point For you to set up a wireless network in a WDS the following conditions must be met for both access points Both access points must use the same SSID wireless channel and encryption mode Both access points must be on the same LAN IP subnet That is all the access point LAN IP addresses are in the same network All LAN devices wired and wireless computers must be configured to operate in the same LAN network address range as the access points The channel selection on the access points cannot be Auto see Specify Basic WiFi Settings on page 33 The security option must be WEP or no security The WEP option displays only if you select Up to 54 Mbps from the Mode list on the Wireless Settings screen see Specify Basic WiFi Settings on
18. during which you want to turn off the wireless signal Click the Apply button The Advanced Wireless Settings screen displays Select the Turn off wireless signal by schedule check box to activate the schedule Click the Apply button Your changes are saved Networking 39 N150 and N300 Wireless Routers Set up a Wireless Access List You can set up a list of computers and wireless devices that are allowed to use WiFi to connect to the router You must enter the MAC address of each computer or device When you enable access control computers and devices that are not in the list cannot connect with WiFi gt To set up a wireless access list and turn on access control 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Select ADVANCED gt Advanced Setup gt Wireless Settings Advanced Wireless Settings Wireless Network 2 4GHz b g n 7 Enable Wireless Router Radio Fragmentation Length 256 2346 2346 CTS RTS Threshold 1 2347 2347 Preamble Mode Long Preamble Y Transmit Power Control Super WiFi Turn off wireless signal by schedule The wireless signal is scheduled to turn off during the followi
19. g n NETGEAR_Guest NETGEAR_Guest1 NETGEAR_Guest2 NETGEAR Guest x Auto V Up to 300 Mbps V Enable Guest Network Enable SSID Broadcast Allow guest to access My Local Network Enable Wireless Isolation Security Options Profile 1 None O WPA2 PSK AES O WPA PSK TKIP WPA2 PSK AES 5 Select any of the following wireless settings e Enable Guest Network When this check box is selected the guest network is enabled and guests can connect to your network using the SSID of this profile e Enable SSID Broadcast If this check box is selected the wireless access point broadcasts its name SSID to all wireless stations Stations with no SSID can adopt the correct SSID for connections to this access point e Allow guest to see each other and access my local network If this check box is selected anyone who connects to this SSID has access to your local network not just Internet access 6 Give the guest network a name The guest network name is case sensitive and can be up to 32 characters You then manually configure the wireless devices in your network to use the guest network name in addition to the main SSID 7 Select a radio button for a security option The WPA2 options use the newest standard for the strongest security but some older computers and wireless devices cannot use it NETGEAR recommends that you select the WPA PSK TKIP WPA2 PSK AES radio button This setti
20. local computers Internet port Ethernet port for connecting the router to a cable broadband modem or DSL broadband modem The Internet port is also referred to as the WAN port AC power connector AC power connector to connect the power adapter to the router WPS Reset button This button is a WPS and Reset button e WPS button to connect computer or WiFi devices to the router s network For more information see WiFi Connection on page 12 e Reset button to return the router to its factory settings For more information see Factory Settings on page 76 Hardware Setup 7 N150 and N300 Wireless Routers Position Your Router The router lets you access your network anywhere within the operating range of your wireless network However the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router For example the thickness and number of walls the wireless signal passes through can limit the range Additionally other wireless access points in and around your home might affect your router s signal Wireless access points are routers repeaters WiFi range extenders or any other device that emits a wireless signal for network access gt To position your router 1 Place your router near the center of the area where your computers and other devices operate and within line of sight to your wireless devices 2 Make sure that the router is within reac
21. modem Put the battery back in Then cable the modem to the router s Internet port 3 Connect the power adapter cord that came in the package to the power input on the rear panel of the router and plug it in to an electrical outlet The Power LED lights 4 Connect a computer or wireless device You have two options e Connect with WiFi To connect with WiFi use the WiFi network name and password on the product label e Connect with an Ethernet cable Use an Ethernet cable to connect a computer to one of the Ethernet LAN ports on the rear panel of the router Hardware Setup 9 N150 and N300 Wireless Routers Verify the Cabling Verify that your router is cabled correctly and the cables are attached securely by checking the router LEDs e The Power LED is lit solid green when the router is turned on e The WiFi LED is lit solid green The Internet LED is lit solid green The Ethernet LEDs 1 through 4 ZS are lit solid green or solid amber for any computers cabled to the router by an Ethernet cable For information about troubleshooting with the LEDs see Troubleshoot with the LEDs on page 67 Hardware Setup 10 Connect to the Network and 2 Access the Router This chapter contains the following sections e Connect to the Network Types of Logins e Use a Web Browser to Access the Router N150 and N300 Wireless Routers Connect to the Network You can connect to the router s network t
22. other wireless or wired computer or server that is connected to a repeater Networking 45 N150 and N300 Wireless Routers Static Routes Static routes provide more routing information to your router Under usual circumstances the router has adequate routing information after it has been configured for Internet access and you do not need to configure more static routes You must configure static routes only for unusual cases such as multiple routers or multiple IP subnets on your network As an example of when a static route is needed consider the following case e Your primary Internet access is through a cable modem to an ISP e You have an ISDN router on your home network for connecting to the company where you are employed This router s address on your LAN is 192 168 1 100 e Your company s network address is 134 177 0 0 When you first configured your router two implicit static routes were created A default route was created with your ISP as the gateway and a second static route was created to your local network for all 192 168 1 x addresses With this configuration if you attempt to access a device on the 134 177 0 0 network your router forwards your request to the ISP The ISP forwards your request to the company where you are employed and the company s firewall denies the request In this case you must define a static route telling your router that 134 177 0 0 should be accessed through the ISDN router at 19
23. select this option Enter the IP address of your ISP s primary DNS server If a secondary DNS server address is available enter it also 14 In the Router MAC Address section of the screen select one of the following radio buttons e Use Default Address Use the default MAC address e Use Computer MAC Address The router captures and uses the MAC address of the computer that you are now using You must use the one computer that the ISP allows e Use This MAC Address Enter the MAC address that you want to use 15 Click the Apply button Your settings are saved 16 Click the Test button to test your Internet connection If the NETGEAR website does not display within one minute see Chapter 6 Troubleshooting Change the MTU Size The maximum transmission unit MTU is the largest data packet a network device transmits When one network device communicates across the Internet with another the data packets travel through many devices along the way If a device in the data path has a lower MTU setting than the other devices the data packets must be split or fragmented to accommodate the device with the smallest MTU The best MTU setting for NETGEAR equipment is often the default value In some situations changing the value fixes one problem but causes another Leave the MTU unchanged unless one of these situations occurs e You experience problems connecting to your ISP or other Internet service and the technical support of
24. the network uses or if you have competing subnets with the same IP scheme gt To change the LAN TCP IP settings 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Networking 28 N150 and N300 Wireless Routers 4 Select ADVANCED gt Setup gt LAN Setup LAN TCP IP Setup IP Address IP Subnet Mask 7 Use Router as DHCP Server Starting IP Address Ending IP Address Address Reservation 5 In the IP Address field type the IP address 6 In the IP Subnet Mask type the subnet mask of the router The IP address and subnet mask identifies which addresses are local to a specific device and which must be reached through a gateway or router 7 Click the Apply button Your changes are saved If you changed the LAN IP address of the router you are disconnected when this change takes effect 8 To reconnect close your browser relaunch it and log in to the router Specify the IP Addresses that the Router Assigns By default the router acts as a Dynamic Host Configuration Protocol DHCP server The router assigns IP DNS server and default gateway addresses to all computers connected to the LAN
25. 2 168 1 100 This example assumes the following settings e The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134 177 x x addresses e The Gateway IP Address field specifies that all traffic for these addresses should be forwarded to the ISDN router at 192 168 1 100 e A metric value of 1 works because the ISDN router is on the LAN To set up a static route 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Select ADVANCED gt Advanced Setup gt Static Routes 5 Click the Add button Networking 46 gt N150 and N300 Wireless Routers The screen adjusts Static Routes Route Name L Private Wi Active Destination IP Address IP Subnet Mask Gateway IP Address Metric 6 In the Route Name field type a name for this static route for identification purposes only 7 If you want to limit access to the LAN only select the Private check box 8 To make this route effective select the Active check box By default the Active check box is selected 9 Type the IP address of the f
26. ADVANCED gt Setup gt WAN Setup Select the Default DMZ Server check box Type the IP address Click the Apply button Your change is saved Change the Router s Device Name The router s device name displays in file manager when you browse your network gt To change the router s device name 1 2 Launch a web browser from a computer or wireless device that is connected to the network Type http Awww routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password Networking 27 N150 and N300 Wireless Routers The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Select ADVANCED gt Setup gt LAN Setup 5 Inthe Device Name field type a new name 6 Click the Apply button Your change is saved Change the LAN TCP IP Settings The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server The router s default LAN IP configuration is as follows e LAN IP address 192 168 1 1 e Subnet mask 255 255 255 0 These addresses are part of the designated private address range for use in private networks and are suitable for most applications If your network requires a different IP addressing scheme you can change these settings You might want to change these settings if you need a specific IP subnet that one or more devices on
27. Fi Protected Setup Indicates whether Wi Fi Protected Setup is configured for this network View Guest Network Settings gt To view the guest network settings iP Launch a web browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Click the ADVANCED tab The Guest Network pane displays the following information e Name SSID The wireless network name SSID that the router uses The default name is NETGEAR Guest e Wireless AP Indicates whether the radio of the router is enabled for the guest network Manage Your Network 60 N150 and N300 Wireless Routers e Broadcast Name Indicates whether the router is broadcasting its SSID for the guest network e Wireless Isolation Indicates whether wireless isolation is on or off for the guest network When it is off wireless clients computers or wireless devices that join the guest network can use the Internet but cannot access each other or access Ethernet devices on the network e Allow guest to access My Local Network Indicates whether wireless clients on the guest network can access your local network instead of only the Internet and other wireless clients on the guest netw
28. N300 Wireless Routers Forgotten Passwords The router user name admin lets you use a web browser to log in to the router to view or change its settings The router s WiFi network name lets you connect to its WiFi network Both admin and the WiFi network have passwords by default admin Password The default password for the router user name admin is password If you changed it and enabled password recovery you can recover the password If you changed the password and did not enable password recovery you can use the Reset button to return the router to its factory settings This erases all the routers current settings including its Internet connection settings For more information see Factory Settings on page 76 To recover your password when password recovery is enabled 1 In the address field of your browser type www routerlogin net A login screen displays 2 Click the Cancel button If password recovery is enabled you are prompted to enter the serial number of the router The serial number is on the product label 3 Enter the serial number of the router 4 Click the Continue button A screen displays requesting the answers to your security questions 5 Enter the saved answers to your security questions 6 Click the Continue button A screen displays your recovered password 7 Click the Login again button A login screen displays 8 With your recovered password log in to the router WiFi Passwords The
29. NETGEAR N150 and N300 Wireless Routers User Manual Models JINR1010v2 JWNR2000v5 JWNR2010v5 WNR614 WNR618 WNR1000v4 WNR2010 WNR2020 WNR2050 October 2014 202 11392 03 350 East Plumeria Drive San Jose CA 95134 USA N150 and N300 Wireless Routers Support Thank you for selecting NETGEAR products After installing your device locate the serial number on the label of your product and use it to register your product at https my netgear com You must register your product before you can use NETGEAR telephone support NETGEAR recommends registering your product through the NETGEAR website For product updates and web support visit http support netgear com Phone US amp Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com general contact default aspx Compliance For regulatory compliance information visit http www netgear com about regulatory See the regulatory compliance document before connecting the power supply Trademarks NETGEAR the NETGEAR logo and Connect with Innovation are trademarks and or registered trademarks of NETGEAR Inc and or its subsidiaries in the United States and or other countries Information is subject to change without notice NETGEAR Inc All rights reserved Contents Chapter1 Hardware Setup Hardware Features a 20 ccce coaiwens ated ccudannads se8e4eatedinbaines Font PaneliEDS ccaceses cuiaoins a5
30. PPoA or L2TP 7 Inthe Login field enter the login name your ISP gave you This login name is often an email address 8 In the Password field type the password that you use to log in to your Internet service 9 If your ISP requires a service name type it in the Service Name if Required field 10 In the Connection Mode drop down list select Always On Dial on Demand or Manually Connect 11 To change the number of minutes until the Internet login times out in the Idle Timeout In minutes field type the number of minutes This is how long the router keeps the Internet connection active when no one on the network is using the Internet connection A value of 0 zero means never log out 12 In the Internet IP Address section select one of the following radio buttons e Get Dynamically from ISP Your ISP uses DHCP to assign your IP address Your ISP automatically assigns these addresses e Use Static IP Address Enter the IP address IP subnet mask and the gateway IP address that your ISP assigned The gateway is the ISP router to which your router connects Specify Your Internet Settings 20 N150 and N300 Wireless Routers 13 In the Domain Name Server DNS Address section select one of the following radio buttons e Get Automatically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address e Use These DNS Servers If you know that your ISP requires specific servers
31. Rate Sensing Data encoding standards IEEE 802 11n version 2 0 IEEE 802 11n IEEE 802 119 IEEE 802 11b 2 4 GHz Maximum computers per wireless network Limited by the amount of wireless network traffic generated by each node typically 50 70 nodes Operating frequency range 2 412 2 462 GHz US 2 412 2 472 GHz Japan 2 412 2 472 GHz Europe ETSI 802 11 security WEP WPA PSK WPA2 PSK WPA PSK WPA2 PSK mixed mode WPA WPA2 Enterprise Supplemental Information 78
32. atible with Network Address Translation NAT The router is programmed to recognize some of these applications and to work correctly with them but other applications might not function well In some cases one local computer can run the application correctly if the IP address for that computer is entered as the default DMZ server Networking 26 N150 and N300 Wireless Routers A WARNING DMZ servers pose a security risk A computer designated as the default DMZ server loses much of the protection of the firewall and is exposed to exploits from the Internet If compromised the DMZ server computer can be used to attack other computers on your network The router detects and discards incoming traffic from the Internet that is not a response to one of your local computers or a service that you have configured in the Port Forwarding Port Triggering screen Instead of discarding this traffic you can have the router forward the traffic to one computer on your network This computer is called the default DMZ server gt To set up a default DMZ server 1 2 NO M E Launch a web browser from a computer or wireless device that is connected to the network Type http Awww routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Select
33. base station and allow LAN client associations only select the Disable Wireless Client Association check box You can leave the check box cleared if you prefer wireless clients to be able to associate with the base stations 8 In the Repeater MAC Address 1 through 4 fields enter the MAC addresses for the access points that should function as repeaters If your router is the base station it can function as the parent for up to four other access points 9 Click the Apply button Your changes are saved Set Up a Repeater To set up the repeater to avoid conflicts with the wireless connection to the base station use a wired Ethernet connection Note If you set up your router as a base station with a non NETGEAR access point as the repeater you might need to change more configuration settings In particular you should disable the DHCP server function on the access point that functions as the repeater gt To configure the router as a repeater 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com Networking 44 10 11 N150 and N300 Wireless Routers A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Select ADVANCED gt Advanced Setup gt Wireles
34. can easily find it Networking 33 N150 and N300 Wireless Routers If you use a wireless computer to change the wireless network name SSID or other wireless security settings you are disconnected when you click the Apply button To avoid this problem use a computer with a wired connection to access the router To specify basic wireless settings 1 2 Launch a web browser from a computer or wireless device that is connected to the network Type http Awww routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Select Wireless ireless Network Gm EL Select Region Region Asia V Wireless Network 2 4GHz b g n Wireless mode settings Name SSID NETGEARS4 vary by product Some biar ry oy P models support up to 145 Mbps maximum Mode Up to 300 Mbps V M Enable SSID Broadcast Enable Wireless Isolation See the details on the Security Options box that your router O None came in WPA2 PSK AES WPA PSK TKIP WPA2 PSK AES Security Options WPA2 PSK Passphrase quickcream528 8 63 characters or 64 hex digits In the Region list select your region In some locations you cannot change this setting To change the network name SSID type a new name in the Name SSID field
35. ck for and download new firmware manually If the features or behavior of your product does not match what is described in this guide you might need to update your firmware N150 and N300 Wireless Routers Hardware Features Before you cable your router take a moment to become familiar with the product label and the front and back panels Pay particular attention to the LEDs on the front panel Front Panel LEDs The router front panel has the following status LEDs Table 1 Front panel LED descriptions LED Description Power e Solid green The power is on and the router is ready e Blinking green A firmware update is in progress e Off Power is not supplied to the router Internet e Solid green An IP address was received the router is ready to transmit data O e Off No Ethernet cable is connected between the router and the modem WiFi e Solid green The wireless radio is operating e Off The wireless radio is off Ethernet ports 1 4 e Solid green The Ethernet port has detected a 100 Mbps link with an attached device e Off The Ethernet port has not detected a link with an attached device Back Panel The back panel has the following ports button and connector Table 2 Back panel port button and connector descriptions Port or Connector Description Ethernet ports Four local area networks LAN Ethernet ports for connecting the router to your
36. e Router Assigns Disable the DHCP Server Feature in the Router Reserve LAN IP Addresses Use the WPS Wizard for WiFi Connections Specify Basic WiFi Settings Change the WiFi Security Option Set Up a Guest Network Control the Wireless Radio Set Up a Wireless Schedule Set up a Wireless Access List Specify WPS Settings Wireless Distribution System Static Routes View Devices Currently on the Network Improve Network Connections with Universal Plug and Play 24 N150 and N300 Wireless Routers View or Change WAN Settings You can view or configure wide area network WAN settings for the Internet port You can set up a DMZ demilitarized zone server change the maximum transmit unit MTU size and enable the router to respond to a ping to its WAN Internet port gt To view or change the WAN settings 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Select ADVANCED gt Setup gt WAN Setup Disable Port Scan and DoS Protection C Default DMZ Server Cl Respond to Ping on Internet Port MTU Size in bytes 1500 NAT Filtering Secured C Open Cl Disable SIP ALG Disable
37. e and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Select ADVANCED gt Administration gt Firmware Update Click the Check button The router finds new firmware information if any is available and displays a message asking if you want to download and install it Click the Yes button The router locates and downloads the firmware To upload the firmware that you have downloaded from the NETGEAR support website do the following a Click Browse navigate to the firmware file the file ends in img and select the firmware file b Click the Upload button A WARNING To avoid the risk of corrupting the firmware do not interrupt the upgrade For example do not close the browser click a link or load a new page Do not turn off the router A progress bar shows the progress of the firmware upload process When the upload is complete your router restarts The upload process can take up to three minutes and the upgrade process typically takes about one minute To determine whether you need to reconfigure the router after upgrading read the new firmware release notes Manage Your Network 52 N150 and N300 Wireless Routers Change the admin Password This feature let you change the default password that is used to log in to the router with the user name admin This password is not the one that you use for WiFi acce
38. e routiers power adapter cord Plug it in again and see if the router recovers e To return the router to its factory settings press and hold the Reset button For more information see Factory Settings on page 76 If the error persists you might have a hardware problem Contact technical support at www netgear com support Power LED Is Off or Blinking If the Power LED is Off or blinking try the following e Make sure that the power adapter cord is securely connected to your router and securely connected to a functioning power outlet e Make sure that you are using the power adapter cord that NETGEAR supplied for this product e If the Power LED blinks slowly and continuously the router firmware is corrupted This situation can happen if a firmware upgrade is interrupted or if the router detects a problem with the firmware If the error persists you have a hardware problem For recovery instructions or help with a hardware problem contact technical support at www netgear com support Power LED Stays Amber When the router is turned on the Power LED turns amber for about 20 seconds and then turns green If the LED does not turn green the router has a problem If the Power LED is still amber one minute after you turn on power to the router try the following e Unplug the routiers power adapter cord Plug it in again and see if the router recovers e To return the router to its factory settings press and hold the Reset butto
39. ec Passthrough eEnable Disabled PPTP Passthrough Enable Disabled L2TP Passthrough Enable Disabled Help Center 5 Inthe MTU Size field enter a value from 64 to 1500 6 Click the Apply button Your change is saved If you suspect an MTU problem a common solution is to change the MTU to 1400 If you are willing to experiment you can gradually reduce the MTU from the maximum value of 1500 Specify Your Internet Settings 22 N150 and N300 Wireless Routers until the problem goes away The following table describes common MTU sizes and applications Table 3 Common MTU sizes MTU Application 1500 The largest Ethernet packet size This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR routers adapters and switches 1492 Used in PPPoE environments 1472 Maximum size to use for pinging Larger packets are fragmented 1468 Used in some DHCP environments 1460 Usable by AOL if you do not have large email attachments for example 1436 Used in PPTP environments or with VPN 1400 Maximum size for AOL DSL 576 Typical value to connect to dial up ISPs Specify Your Internet Settings 23 Networking This chapter includes the following sections View or Change WAN Settings Set Up a Default DMZ Server Change the Router s Device Name Change the LAN TCP IP Settings Specify the IP Addresses that th
40. ected computers must have network IP addresses on the same network as the router The simplest way to meet this requirement is to configure each computer to obtain an IP address automatically using DHCP If you customized the IP address settings of your router and you re having trouble with network connections check the following e Make sure that your computer s IP address is on the same subnet as the router If you are using the recommended addressing scheme your computer s address is in the range of 192 168 1 2 to 192 168 1 254 If your computer s IP address is shown as 169 254 x x recent versions of Windows and Mac OS generate and assign an IP address if the computer cannot reach a DHCP server These autogenerated addresses are in the range of 169 254 x x If your IP address is in this range check the connection from the computer to the router and reboot your computer e If your router s IP address was changed and you do not know the current IP address clear the router s configuration to factory defaults This sets the router s IP address to 192 168 1 1 This procedure is explained in Factory Settings on page 76 Troubleshooting 74 Supplemental Information This appendix provides factory default settings and technical specifications for the N150 and N300 Wireless Routers e Factory Settings e Technical Specifications 75 N150 and N300 Wireless Routers Factory Settings You can return the router to it
41. ed settings from a file Browse Revert to factory default settings To save a copy of the current settings click the Back Up button Choose a location to store the cfg file on a computer on your network Click the OK button A copy of the current settings is saved Restore Configuration Settings gt Torestore configuration settings that you backed up i Launch a web browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Manage Your Network 62 N150 and N300 Wireless Routers 4 Select ADVANCED gt Administration gt Backup Settings The Backup Settings screen displays 5 To find the cfg file click the Browse button 6 Select the file and then click the Restore button The file is uploaded to the router The router reboots WARNING Do not interrupt the reboot process Erase Configuration Settings Under some circumstances for example if you move the router to a different network you might want to erase the configuration and restore the factory default settings You can either use the Restore Factory Settings button on the back of the router see Factory Settings on page 76 or you can use the Era
42. either the ISP or NETGEAR recommends changing the MTU setting These web based applications might require an MTU change A secure website that does not open or displays only part of a web page Yahoo email MSN portal America Online s DSL service e You use VPN and have severe performance problems e You used a program to optimize MTU for performance reasons and now you have connectivity or performance problems Specify Your Internet Settings 21 N150 and N300 Wireless Routers Note An incorrect MTU setting can cause Internet communication problems For example you might not be able to access certain websites frames within websites secure login pages or FTP or POP servers gt To change the MTU size 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Select ADVANCED gt Setup gt WAN Setup AN Setup C Disable Port Scan and DoS Protection C Default DMZ Server Respond to Ping on Internet Port 1500 MTU Size in bytes NAT Filtering Secured O Open Cl Disable SIP ALG M Disable IGMP Proxying VPN Passthrough IPS
43. evice find and select the WiFi network The WiFi network name is on the product label 3 Join the WiFi network and enter the WiFi password The password is on the product label Your wireless device connects to the WiFi network Connect to the Network and Access the Router 12 N150 and N300 Wireless Routers Types of Logins Separate types of logins have different purposes It is important that you understand the difference so that you know which login to use when Types of logins e Internet service login The login that logs you in to your Internet service Your service provider gave you this login information in a letter or some other way If you cannot find this login information contact your service provider e WiFi network login Your router is preset with a unique wireless network name SSID and password for wireless access This information is on the product label e Router login This logs you in to the router interface as admin from a web browser Use a Web Browser to Access the Router When you connect to the network either with WiFi or with an Ethernet cable you can use a web browser to access the router to view or change its settings The first time you access the router NETGEAR genie automatically checks to see if your router can connect to your Internet service NETGEAR genie Automatic Internet Setup You can set up your router with the NETGEAR genie automatically or you can use the genie menus and sc
44. ew To edit a reserved address entry 1 2 o NDNA Launch a web browser from a computer or wireless device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Select ADVANCED gt Setup gt LAN Setup Select the radio button next to the reserved address Click the Edit button Change the settings Click the Apply button Your changes are saved To delete a reserved address entry 1 2 Launch a web browser from a computer or wireless device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Select ADVANCED gt Setup gt LAN Setup Select the radio button next to the reserved address Click the Delete button The address is removed Networking 32 N150 and N300 Wireless Routers Use the WPS Wizard for WiFi Connections The WPS Wizard helps you add a wireless computer or device to your WiFi network without typing the WiFi password gt To use the WPS Wizard 1 Launch a web browser from a compu
45. gs The Router s PIN field displays the PIN that you use on a registrar for example from the Network Explorer on a Vista Windows computer to configure the router s wireless settings through WPS Optional Select or clear the Disable Router s PIN check box The PIN function might temporarily be disabled when the router detects suspicious attempts to break into the router s wireless settings by using the router s PIN through WPS You can manually enable the PIN function by clearing the Disable Router s PIN check box Optional Select or clear the Keep Existing Wireless Settings check box By default the Keep Existing Wireless Settings check box is selected NETGEAR recommends that you leave this check box selected If you clear this check box the next time a new wireless client uses WPS to connect to the router the router wireless settings change to an automatically generated random SSID and security key Click the Apply button Your changes are saved Wireless Distribution System You can set up the router to be used as a wireless base station or wireless repeater in a wireless distribution system WDS A WDS lets you expand a wireless network through multiple access points instead of using a wired backbone to link them A wireless base station connects to the Internet can have wired and wireless clients and sends its wireless signal to an access point that functions as a wireless repeater A wireless repeater can
46. h of an AC power outlet and near Ethernet cables for wired computers 3 Place the router in an elevated location minimizing the number walls and ceilings between the router and your other devices 4 Place the router away from electrical devices such as these e Ceiling fans e Home security systems e Microwaves e Computers e Base of a cordless phone e 2 4 GHz cordless phone 5 Place the router away from large metal surfaces large glass surfaces and insulated walls such as these e Solid metal doors e Aluminum studs e Fish tanks e Mirrors e Brick e Concrete gt To prepare your router for installation Carefully peel off the protective film covering your router 2 Place your router in a suitable area for installation near an AC power outlet and accessible to the Ethernet cables for your wired computers Hardware Setup 8 N150 and N300 Wireless Routers Cable Your Router The installation guide that came in the box has more details about installation The following illustration shows typical cable connections for a router Internet iil E Ethernet cable Modem Router aE S Your router might look different than Ethernet cable the router shown in this diagram included with some models Figure 1 Router cable connections gt To cable your router 1 Prepare your modem Unplug your modem s power If it has a battery backup remove the battery 2 Connect the modem Plug in your
47. he router cannot get a WAN IP address the Setup Wizard cannot automatically resolve this issue If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network the router cannot perform many gateway services For example the router cannot convert ADSL or cable data into Ethernet networking information NETGEAR does not support such a configuration gt To check the WAN IP address 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Click the ADVANCED tab The Router Status screen displays 5 Inthe Internet Port pane check that an IP address is shown for the Internet port If 0 0 0 0 is shown your router has not obtained an IP address from your ISP For more information about the Internet connection see View the Internet Connection Status on page 57 6 If your router cannot obtain an IP address from the ISP try to force your cable or DSL broadband modem to recognize your new router by restarting your network in this order a Unplug and turn off the cable or DSL broadband modem Unplug the router Plug in the cable or DSL broadband modem and turn it on Wait two minutes
48. hernet LAN port of the router uses IP Address The IP address that the Ethernet LAN port of the router uses The default is 192 168 1 1 DHCP Server Identifies whether the router s built in DHCP server is active for the LAN attached devices Manage Your Network 55 N150 and N300 Wireless Routers View the Internet Connection Settings gt To view the Internet connection settings 1 2 Launch a web browser from a computer or wireless device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Click the ADVANCED tab The Internet Port pane displays the following information e MAC Address The Media Access Control MAC address for the Internet port This address is the unique physical address that the Internet WAN port of the router uses e IP Address The IP address that the Internet WAN port of the router uses If no address is shown or the address is 0 0 0 0 the router is not connected to the Internet e Connection Shows whether the router is using a fixed or dynamic IP address on the Internet port If the value is DHCP the router obtains an IP address dynamically from the ISP or from a DHCP server on your LAN e IP Subnet Mask The IP subnet mask
49. hrough a wired or WiFi connection If you set up your computer to use a static IP address change the settings so that it uses Dynamic Host Configuration Protocol DHCP Wired Connection You can connect your computer to the router using an Ethernet cable and join the router s local area network LAN gt To connect your computer to the router with an Ethernet cable 1 Make sure that the router has power its Power LED is lit 2 Connect an Ethernet cable to an Ethernet port on your computer 3 Connect the other end of the Ethernet cable to one of the numbered Ethernet ports Your computer connects to the local area network LAN A message might display on your computer screen to notify you that an Ethernet cable is connected WiFi Connection You can connect to the router s WiFi network with Wi Fi Protected Setup WPS or you can find and select the WiFi network gt To use WPS to connect to the WiFi network 1 Make sure that the router has power its Power LED is lit 2 Check the WPS instructions for your computer or wireless device 3 Press the WPS Reset button on the rear panel of the router 4 Within two minutes on your computer or WiFi device press its WPS button or follow its instructions for WPS connections Your computer or wireless device connects to the WiFi network gt To find and select the WiFi network 1 Make sure that the router has power its Power LED is lit 2 On your computer or wireless d
50. ime that elapsed since the connection was established e Connection Status The status of the connection Connected Disconnected Negotiation Success or Authentication Success indicates failure e IP Address The IP address that is assigned to the router e Subnet Mask The subnet mask that is assigned to the router gt To change the router PPPoE connection settings 1 To establish the PPPoE connection manually click the Connect button 2 To terminate the PPPoE connection manually click the Disconnect button 3 To close the Connection Status screen click the Close Window button PPTP Connection The content of the Connection Status pop up screen depends on the type of connection The Connect and Disconnect buttons in the Connection Status screen display only when the connection mode is Manually Connect The following information displays for a PPTP connection e Connection Status The status of the connection Connected or Disconnected e IP Address The IP address that is assigned to the router e Subnet Mask The subnet mask that is assigned to the router gt To change the router PPTP connection settings 1 To establish the PPTP connection manually click the Connect button 2 To terminate the PPTP connection manually click the Disconnect button 3 To close the Connection Status screen click the Close Window button View Wireless Settings gt To view the wireless settings 1 Launch a web b
51. in one minute see Chapter 6 Troubleshooting Specify an Internet Connection That Uses a Login gt To view or change the basic Internet setup 1 2 Launch a web browser from a computer or wireless device that is connected to the network Type http Awww routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Specify Your Internet Settings 19 N150 and N300 Wireless Routers 4 Select Internet Does your Internet connection require a login Yes gt No Internet Service Provider PPPoE Vv Login s Password Ld You might need Service Name If Required to scroll to view Connection Mode DialonDemand V all the settings Idle Timeout in Minutes 5 Internet IP Address Get Dynamically from ISP Use Static IP Address Domain Name Server DNS Address Get Automatically from ISP O use These DNS Servers Primary DNS Secondary DNS Router MAC Address Use Default Address Juse Computer MAC Address Use This MAC Address 08 BD 43 7B 6E 25 Help Center 5 Inthe Does your Internet connection require a login section of the screen select the Yes radio button The screen adjusts 6 In the Internet Service Provider list select the encapsulation method PPPoE P
52. inal destination 10 Type the IP subnet mask for this destination If the destination is a single host type 255 255 255 255 11 Type the gateway IP address which must be a router on the same LAN segment as the Wireless Router 12 Type a number from 1 through 15 as the metric value This value represents the number of routers between your network and the destination Usually a setting of 2 or 3 works but if this link is a direct connection set it to 1 13 Click the Apply button The route is added to the table on the Static Routes screen To edit a static route 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Select ADVANCED gt Advanced Setup gt Static Routes The Static Routes screen displays 5 In the table select the radio button next to the route that you want to edit 6 Click the Edit button Networking 47 N150 and N300 Wireless Routers The Static Routes screen adjusts Edit the route information Click the Apply button Your changes are saved gt To delete a static route 1 2 Launch a web browser from a computer or wireless device that is connected to the ne
53. it up gt To use the Setup Wizard 1 2 Launch a web browser from a computer or wireless device that is connected to the network Type http Awww routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Select ADVANCED gt Setup Wizard Setup Wizard The Smart Setup Wizard can detect the type of Internet connection that you have Do you want the Smart Setup Wizard to try and detect the connection type now yes O No want to configure the router myself Select the Yes radio button If you select No you are taken to the Internet Setup screen see Manually Set Up the Internet Connection Click the Next button The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration Congratulations You are successfully connected to the Internet This router is preset with the following unique wireless network name SSID and network key password 2 4GHzWireless Network Name SSID NETGEAR94 Wireless Network Key Password quickcream528 Specify Your Internet Settings 17 N150 and N300 Wireless Routers Manually Set Up the Internet Connection You can view or change the router s Internet connection settings Specify an Internet Connection Without a Logi
54. n For more information see Factory Settings on page 76 If the error persists you might have a hardware problem Contact technical support at www netgear com support Internet LEDs Is Off If the Internet LED does not light check the following Troubleshooting 68 N150 and N300 Wireless Routers Make sure that the Ethernet cable is securely connected to the router Internet port and the modem Make sure that power is turned on to the connected modem Be sure that you are using the correct cable When you connect the router s Internet port to a cable or DSL broadband modem use the cable that was supplied with the cable or DSL broadband modem This cable can be a standard straight through Ethernet cable or an Ethernet crossover cable WiFi LED Is Off If the WiFi LED stays off check to see if someone disabled the wireless radio or set up a wireless schedule For more information about these settings see Control the Wireless Radio on page 38 The WiFi LED is lit when the wireless radio is turned on Cannot Log In to the Router If you cannot log in to the router from a computer or wireless device on your local network check the following 1 Make sure that your computer or wireless device is connected to the router s network Fora WiFi connection select the network and entered its WiFi password Fora wired connection use an Ethernet cable to connect your computer to an Ethernet LAN port on the router no
55. n gt To specify the Internet connection settings 1 2 4 Launch a web browser from a computer or wireless device that is connected to the network Type http Awww routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Select Internet internet Setup Does your Internet connection require a login Oves no Account Namedlf Required Domain Name if Required A You might need Internet IP Address t ll t Get Dynamically from ISP o scroll to view O use Static IP Address all the settings IP Address ER IP Subnet Mask Gateway IP Address Domain Name Server DNS Address Get Automatically from ISP O Use These DNS Servers Primary DNS Secondary DNS Router MAC Address Use Default Address Ouse Computer MAC Address O use This MAC Address 08 BD 43 7B 6E 25 2 Help Center Show Hide Help Center For the Does your Internet connection require a login setting leave the No radio button selected If your Internet connection requires an account name or host name type it in the Account Name If Required field If your Internet connection requires a domain name type it in the Domain Name If Required field Specify Your Internet Settings 18 10 11
56. n com A login screen displays 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Click the ADVANCED tab English V Clin ZE S Setup Wizard Hardware Version MAC Address 08 8D 43 7B 6E 25 wps wizara e Firmware Version V1 1 0 09_1 0 3 GPL IP Address 10 14 13 30 GUI Language Connection DHCPClient Version V1 1 0 3 gt Setup IP Subnet Mask 255 255 255 0 LAN Port 10 147 Y Administration MAC Address 08 BD 43 7B 6E 24 Domain Name Server 40116 gt Advanced Setup IP Address 192 168 1 1 DHCP Server On SE connection status v Wireless Settings 2 4GHz Guest Network Name SSID NETGEARS4 Name SSID NETGEAR_Guest Region Asia Wireless AP Of Channel Auto 11 P 7 S Broadcast Name On Mode Up to 300 Mbps Wireless isolation of Wireless AP On Allow guest to access My Local oy Network Broadcast Name On Wireless isolation on Wi Fi Protected Setup Configured The Router Information pane displays the following information e Hardware Version The router model e Firmware Version The version of the router firmware It changes if you upgrade the router firmware e GUI Language Version The localized language of the router user interface e LAN Port MAC Address The Media Access Control address for the Ethernet LAN port This address is the unique physical address that the Et
57. n is selected Open NAT provides a much less secured firewall but allows almost all Internet applications to function e Disable SIP ALG Some Voice over IP VoIP applications do not function well with the Session Initiation Protocol SIP Application Layer Gateway ALG Selecting the check box to turn off the SIP ALG might enable connected VoIP devices to create and accept a VoIP call through the router By default this check box is cleared e Disable IGMP Proxying IGMP proxying allows computers on the LAN to receive the multicast traffic they are subscribed to from the Internet By default this check box is selected and the IGMP proxy is disabled preventing multicast traffic from the Internet to the LAN Clear the Disable IGMP Proxying check box to allow multicast traffic from the Internet to the LAN e VPN Passthrough The router supports VPN passthrough for IPSec PPTP and L2TP IPSec Passthrough To enable or disable IPSec passthrough select the Enable or Disabled radio button PPTP Passthrough To enable or disable PPTP passthrough select the Enable or Disabled radio button e L2TP Passthrough To enable or disable L2TP passthrough select the Enable or Disabled radio button 5 Change the settings as needed 6 Click the Apply button Your changes are saved Set Up a Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incomp
58. ng protects your WiFi network and lets computers and wireless devices can connect to the WiFi network by using either WPA2 or WPA security 8 Click the Apply button Your settings are saved Networking 37 N150 and N300 Wireless Routers Control the Wireless Radio The router has an internal wireless radio that broadcasts signals in the 2 4 GHz range By default it is enabled so that you can connect wirelessly to the router When the wireless radio is disabled you can still use an Ethernet cable for a LAN connection to the router Enable or Disable the Wireless Radio gt To enable or disable the wireless radio 1 2 Launch a web browser from a computer or wireless device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Select ADVANCED gt Advanced Setup gt Wireless Settings Advanced Wireless Settings cm G Wireless Network 2 4GHz b g n Y Enable Wireless Router Radio Fragmentation Length 256 2346 2346 CTSIRTS Threshold 1 2347 2347 Preamble Mode Long Preamble Y Transmit Power Control Super WiFi Turn off wireless signal by schedule The wireless signal is scheduled to turn off during the following time period Period Start End Recurrence Pattern
59. ng time period F Aad a new period CD WPS Settings Router s PIN 32066616 Disable Routers PIN Y Keep Existing Wireless Settings 2 4GHz b g n Wireless Card Access List Set Up Access List 5 Click the Set Up Access List button 6 Click the Add button Networking 40 10 N150 and N300 Wireless Routers The screen adjusts Wireless Card Access Setup Available Wireless Cards Device Name MAC Address Wireless Card Entry Device Name MAC Address Complete the Device Name and MAC Address fields Click the Add button The Wireless Card Access List screen displays with the device that you added in the access list When you have finished adding devices to the access list select the Turn Access Control On check box Click the Apply button Your changes are saved Networking 41 N150 and N300 Wireless Routers Specify WPS Settings Wi Fi Protected Setup WPS lets you join the WiFi network without typing the WiFi password gt To specify WPS Settings 1 2 Launch a web browser from a computer or wireless device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Select ADVANCED gt Advanced Setup gt Wireless Settin
60. ome screen displays Networking 49 N150 and N300 Wireless Routers Select ADVANCED gt Advanced Setup gt UPnP TED CCZ Gc M Turn UPnP On Advertisement Period in minutes Advertisement Time to Live in hops UPnP Portmap Table Active Protocol meron eron IP Aadress Select the Turn UPnP On check box By default this check box is selected If the Turn UPnP On check box is cleared the router does not allow any device to automatically control router resources such as port forwarding Type the advertisement period in minutes The advertisement period specifies how often the router broadcasts its UPnP information This value can range from 1 to 1440 minutes The default period is 30 minutes Shorter durations ensure that control points have current device status at the expense of more network traffic Longer durations can compromise the freshness of the device status but can significantly reduce network traffic Type the advertisement time to live in hops The time to live for the advertisement is measured in hops steps for each UPnP packet sent Hops are the steps a packet takes between routers The number of hops can range from 1 to 255 The default value for the advertisement time to live is 4 hops which should be fine for most home networks If you notice that some devices are not being updated or reached correctly it might be necessary to increase this value Click the Apply button
61. on lists devices that are connected to the wireless network The following information is displayed e Status The status of the device Allowed or Blocked e Device Name If the device name is known it is shown here e IP Address The IP address that the router assigned to this device when it joined the network This number can change if a device is disconnected and rejoins the network e MAC Address The unique MAC address for each device does not change The MAC address is typically shown on the product label To update this screen click the Refresh button Improve Network Connections with Universal Plug and Play Universal Plug and Play UPnP helps devices such as Internet appliances and computers access the network and connect to other devices as needed UPnP devices can automatically discover the services from other registered UPnP devices on the network If you use applications such as multiplayer gaming peer to peer connections or real time communications such as instant messaging or remote assistance a feature in Windows XP enable UPnP gt To enable Universal Plug and Play 1 2 Launch a web browser from a computer or wireless device that is connected to the network Type http routerlogin net or http 192 168 0 1 A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC H
62. ork Reboot the Router To reboot the router Y 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Click the ADVANCED tab 5 In the Router Information pane click the Reboot button 6 Click OK to confirm The router reboots WARNING Do not interrupt the reboot process Manage the Configuration File The configuration settings of the router are stored within the router in a configuration file You can back up save this file to your computer restore it or reset it to the factory default settings Manage Your Network 61 N150 and N300 Wireless Routers Back Up Settings 2 To back up the router s configuration settings 1 Launch a web browser from a computer or wireless device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Select ADVANCED gt Administration gt Backup Settings Save a copy of current settings Restore sav
63. page 33 Set Up the Base Station The wireless repeating function works only in hub and spoke mode The units cannot be daisy chained You must know the wireless MAC addresses of all units First set up the base station and then set up the repeater gt To set up the base station 1 2 Launch a web browser from a computer or wireless device that is connected to the network Type http Awww routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Select ADVANCED gt Advanced Setup gt Wireless Repeating Function The Wireless Repeating Function screen displays The wireless MAC address of the router displays onscreen Networking 43 N150 and N300 Wireless Routers 5 Select the Enable Wireless Repeating Function check box 6 Select the Wireless Base Station radio button ireless Repeating Function V Enable Wireless Repeating Function 2 4GHz b g n CI Disable Wireless Client Association Wireless MAC of this router 08 BD 43 7B 6E 24 Wireless Repeater Repeater IP Address Base Station MAC Address Wireless Base Station Repeater MAC Address 1 Repeater MAC Address 2 Repeater MAC Address 3 Repeater MAC Address 4 7 To prevent wireless clients from associating with the
64. reens to set up your router manually Before you start the setup process get your ISP information and make sure that the computers and devices in the network have the settings described here When your Internet service starts your Internet service provider ISP typically gives you all the information needed to connect to the Internet For DSL service you might need the following information to set up your router e The ISP configuration information for your DSL account e ISP login name and password e Fixed or static IP address settings special deployment by ISP this setting is rare If you cannot locate this information ask your ISP to provide it When your Internet connection is working you no longer need to launch the ISP login program on your computer to access the Internet When you start an Internet application your router automatically logs you in NETGEAR genie runs on any device with a web browser Installation and basic setup takes about 15 minutes to complete Connect to the Network and Access the Router 13 N150 and N300 Wireless Routers gt To use NETGEAR genie to set up your router gt 1 Make sure that your computer or wireless device is connected to the router with an Ethernet cable wired or wirelessly with the preset security settings listed on the product label Note Ifyou want to change the routiers WiFi setting use a wired connection to avoid being disconnected when the new WiFi settings
65. reset or manual clear Up Time The time elapsed since this port acquired the link Poll Interval The interval at which the statistics are updated in this screen To change the polling frequency enter a time in seconds in the Poll Interval field and click the Set Interval button To stop the polling click the Stop button View the Internet Connection Status gt To check the Internet connection status 1 2 Launch a web browser from a computer or wireless device that is connected to the network Type http Awww routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Click the ADVANCED tab Manage Your Network 57 5 N150 and N300 Wireless Routers In the Internet Port pane click the Connection Status button The Connection Status pop up screen displays The following figure shows the connection status information for a DHCP connection Connection Status 10 1 13 30 255 255 255 0 Default Gateway 10 1 13 13 10 1 1 6 10 1 1 7 10 1 1 6 0 days 4 hrs 0 minutes Lease Expires 0 days 3 hrs 52 minutes Close Window The content of the Connection Status pop up screen depends on the type of connection You can start new connections and end existing connections from this screen The following li
66. router comes preset with a unique WiFi network name and WiFi password This information is on the product label You can also set up a guest network to allow visitors to access your Internet connection If you changed the WiFi settings and do not remember what they are you can use a wired Ethernet connection to log in to the router to view the WiFi settings Troubleshooting 65 N150 and N300 Wireless Routers gt To use a wired connection to view WiFi settings i Use an Ethernet cable to connect your computer to an Ethernet LAN port on the router An Ethernet LED lights for the port where you connected the computer Launch a web browser from the connected computer Type http Awww routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays To view the WiFi settings select Wireless The Wireless Network screen displays To view guest network settings select Guest The Guest Network Settings screen displays WiFi Connections If you are having trouble connecting wirelessly to the router try to isolate the problem The WiFi signal strength is weak Check these conditions Is your router too far from your computer or too close Move your computer near the router but at least six feet two meters away and see if the
67. rowser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and password Manage Your Network 59 N150 and N300 Wireless Routers The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Click the ADVANCED tab The Wireless Settings pane displays the following information e Name SSID The wireless network name SSID that the router uses e Region The geographic region where the router is used It might be illegal to use the wireless features of the router in some parts of the world e Channel The operating channel of the wireless port The default channel is Auto When Auto is selected the router finds the best operating channel available e Mode The wireless communication mode Up to 54 Mbps Up to 150 Mbps the default or Up to 300 Mbps e Wireless AP Indicates whether the radio of the router is enabled If the radio is not enabled the WiFi LED on the front panel is off e Broadcast Name Indicates whether the router is broadcasting its SSID e Wireless Isolation Indicates whether wireless isolation is on or off When it is off wireless clients Computers or wireless devices that join the network can use the Internet but cannot access each other or access Ethernet devices on the network e Wi
68. s Repeating Function The Wireless Repeating Function screen displays The wireless MAC address of the router displays onscreen Select the Enable Wireless Repeating Function check box Select the Wireless Repeater radio button ireless Repeating Function Enable Wireless Repeating Function 2 4GHz b g n C Disable Wireless Client Association Wireless MAC of this router 08 BD 43 7B 6E 24 Wireless Repeater Repeater IP Address Base Station MAC Address Wireless Base Station Repeater MAC Address 1 Repeater MAC Address 2 Repeater MAC Address 3 Repeater MAC Address 4 Complete the Repeater IP Address field This IP address must be in the same subnet as the base station but different from the LAN IP address of the base station To prevent wireless clients from associating with the repeater and allow LAN client associations only select the Disable Wireless Client Association check box You can leave the check box cleared if you prefer wireless clients to be able to associate with the repeater In the Base Station MAC Address field enter the MAC addresses for the access point that will function as the base station Click the Apply button Your changes are saved Verify connectivity across the LANs A computer on any wireless or wired LAN segment of the base station or a repeater can connect to the Internet Any computer that is connected to the base station can share files and printers with any
69. s factory settings Use the end of a paper clip or some other similar object to press and hold the WPS Reset button on the back panel of the router for at least four seconds The router resets and returns to the factory settings that are shown in the following table Table 4 Router factory default settings Subnet mask Feature Default Behavior Router login User login URL www routerlogin com or www routerlogin net User name case sensitive admin Login password case sensitive password Internet WAN MAC address Use default hardware address connection WAN MTU size 1500 Port speed AutoSensing Local area LAN IP 192 168 1 1 network LAN 255 255 255 0 DHCP server Enabled DHCP range 192 168 1 2 to 192 168 1 254 Time zone United States is Pacific Time otherwise varies by region Time zone adjusted for daylight saving time Disabled Supplemental Information 76 N150 and N300 Wireless Routers Table 4 Router factory default settings continued Technical Specifications Table 5 Router specifications Feature Description Feature Default Behavior Wireless Wireless communication Enabled SSID name Preset For information see the product label Network key password Broadcast SSID Enabled Transmission speed Auto Note Maximum wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput varies
70. se button on the Backup Settings screen To erase the configuration and restore the factory default settings 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Select ADVANCED gt Administration gt Backup Settings The Backup Settings screen displays 5 Click the Erase button 6 To confirm the action click the Yes button The router reboots WARNING Do not interrupt the reboot process Erasing sets the user name to admin the password to password and the LAN IP address to 192 168 1 1 and enables the router s DHCP server Manage Your Network 63 Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router If you do not find the solution here visit the NETGEAR support site at http support netgear com for product and contact information This chapter contains the following sections Forgotten Passwords WiFi Connections Changes Not Saved Troubleshoot with the LEDs Cannot Log In to the Router Troubleshoot IP Addresses The Router Cannot Access the Internet Troubleshoot Your Network Using the Ping Utility 64 N150 and
71. see View the Internet Connection Status on page 57 If the fields show valid information including valid IP addresses your PPPoE connection is up and working If any of the fields show incomplete information or no valid IP address you can attempt to reconnect by clicking the Connect button The router continues to attempt to connect indefinitely If you cannot connect after several minutes you might be using an incorrect service name user name or password There might also be a provisioning problem with your ISP Note Unless you connect manually the router does not authenticate using PPPoE until data is transmitted to the network Troubleshoot Your Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device The device then responds with an echo reply You can troubleshoot a network by using the ping utility on your computer or workstation Test the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to your router is set up correctly gt To ping the router from a computer running Windows 1 2 From the Windows toolbar click the Start button and select Run In the field provided type ping followed by the IP address of the router as in this example ping www routerlogin net Click the OK button You should see a message like this one Troubleshooting 72 N150 and N300 Wireless Rou
72. signal strength improves Is your WiFi signal blocked by objects between the router and your computer Your computer or wireless devices does not find your WiFi network Check the following Is the WiFi LED on the router lit If this LED is off someone might have disabled the wireless radio or set up a wireless schedule For more information about these settings see Control the Wireless Radio on page 38 Did you disable the router s SSID broadcast If you cleared the Enable SSID Broadcast check box in the Wireless Network screen your wireless network is hidden and does not display in your wireless client s scanning list To connect to a hidden network you must type the network name and the WiFi password For more information about the SSID broadcast see Specify Basic WiFi Settings on page 33 Troubleshooting 66 N150 and N300 Wireless Routers Does your computer or wireless device support the security that you are using for your WiFi network WEP WPA or WPA2 For information about wireless security settings see Specify Basic WiFi Settings on page 33 Did you set up a wireless access list in the router If you set up an access list you must add the MAC address for each computer and wireless device to the list For more information about access list settings see Set up a Wireless Access List on page 40 Changes Not Saved If the router does not save the changes you make through the NETGEAR genie screens
73. ss The product label shows your unique wireless network name SSID and password for wireless access gt To set the password for the user name admin 1 2 Launch a web browser from a computer or wireless device that is connected to the network Type http Awww routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Select ADVANCED gt Administration gt Set Password Old Password Set Password Repeat New Password Enable Password Recovery Type the old password and type the new password twice To be able to recover the password select the Enable Password Recovery check box NETGEAR recommends that you enable password recovery Click the Apply button Your changes are saved Recover the admin Password NETGEAR recommends that you enable password recovery if you change the password for the router user name admin Then you can recover the password if it is forgotten This recovery process is supported in Internet Explorer Firefox and Chrome browsers but not in the Safari browser gt To set up password recovery 1 Launch a web browser from a computer or wireless device that is connected to the network Manage Your Network 53 N150 and N300 Wireless Routers Type h
74. st describes the different types of connections and the associated settings that display on the Connection Status pop up screen DHCP Connection The following information displays for a DHCP connection IP Address The IP address that is assigned to the router Subnet Mask The subnet mask that is assigned to the router Default Gateway The IP address for the default gateway that the router communicates with DHCP Server The IP address for the Dynamic Host Configuration Protocol server that configures the TCP IP for all the computers that are connected to the router DNS Server The IP address of the Domain Name Service server that translates of network names to IP addresses Lease Obtained The date and time when the lease was obtained Lease Expires The date and time that the lease expires To change the router DHCP connection settings 1 2 To release the router s IP address and terminate the Internet connection click the Release button To let the router acquire an IP address from the DHCP server and start the Internet connection click the Renew button To close the Connection Status screen click the Close Window button Manage Your Network 58 N150 and N300 Wireless Routers PPPoE Connection The Connect and Disconnect buttons in the Connection Status screen display only when the connection mode is Manually Connect The following information displays for a PPPoE connection e Connection Time The t
75. t the Ethernet Internet port Launch a web browser and enter www routerlogin net If a login prompt does not display try the following a Close the browser and launch it again b Make sure that your browser has Java JavaScript or ActiveX enabled If you are using Internet Explorer click the Refresh button to be sure that the Java applet is loaded c If you are using a wired connection check the Ethernet connection between the computer and the router One of the router Ethernet LEDs lights to show that your computer is connected If the login prompt displays but you cannot log in try the following a Make sure that you are using the correct login information The user name is admin and the default password is password Make sure that Caps Lock is off when you enter this information b If you customized the IP address scheme that the router uses see Troubleshoot IP Addresses on page 74 Troubleshooting 69 N150 and N300 Wireless Routers The Router Cannot Access the Internet If you can log in to your router but it cannot access the Internet see if the router can obtain an IP address from your Internet service provider ISP Unless your Internet provider assigned you a fixed IP address your router requests an IP address from the Internet service You can see if the request was successful using the Router Status screen Note The Setup Wizard can detect your Internet connection during installation but if t
76. take effect Launch a web browser The screen that displays depends on whether you have accessed the router before e The first time you set up the Internet connection for your router the browser goes to http www routerlogin net and the NETGEAR genie screen displays e If you already used the NETGEAR genie type http www routerlogin net in the address field for your browser to display the NETGEAR genie screen Follow the onscreen instructions NETGEAR genie guides you through connecting the router to the Internet If the browser cannot display the web page do the following e Make sure that the computer is connected to one of the four LAN Ethernet ports or wirelessly to the router e Make sure that the router has full power and that its Power LED is lit green e Close and reopen the browser or clear the browser cache e Browse to http www routerlogin net e If the computer is set to a static or fixed IP address this setting is uncommon change it to obtain an IP address automatically from the router If the router does not connect to the Internet do the following a Review your settings Make sure that you selected the correct options and typed everything correctly b Contact your ISP to verify that you have the correct configuration information Read Chapter 6 Troubleshooting If problems persist register your NETGEAR product and contact NETGEAR technical support Log In to the Router When you first set up
77. ter or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Select ADVANCED gt WPS Wizard 5 Click the Next button 6 Select the radio button for the setup method that you want to use e Push button Click the WPS button on this screen e PIN Number The screen adjusts Enter the client security PIN and click the Next button 7 Within two minutes go to the client device and use its WPS software to connect to the WiFi network The WPS process automatically sets up your wireless computer with the network password when it connects The router WPS screen displays a confirmation message Specify Basic WiFi Settings The router comes with preset security This means that the WiFi network name SSID network key password and security option encryption protocol are preset in the factory You can find the preset SSID and password on the product label Note The preset SSID and password are uniquely generated for every device to protect and maximize your wireless security NETGEAR recommends that you do not change your preset security settings If you change your preset security settings make a note of the new settings and store it in a safe place where you
78. ters Pinging lt IP address gt with 32 bytes of data If the path is working you see this message Reply from lt IP address gt bytes 32 time NN ms TTL xxx If the path is not working you see this message Request timed out If the path is not functioning correctly you might have one of the following problems Wrong physical connections For a wired connection make sure that the numbered Ethernet port LED is lit for the port to which you are connected Check that the appropriate LEDs are on for your network devices If your router and computer are connected to a separate Ethernet switch make sure that the link LEDs are lit for the switch ports that are connected to your computer and router Wrong network configuration Verify that the Ethernet card driver software and TCP IP software are both installed and configured on your computer Verify that the IP address for your router and your computer are correct and that the addresses are on the same subnet Test the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly test the path from your computer to a remote device 1 2 From the Windows toolbar click the Start button and select Run In the field provided type ping n 10 lt P address gt where lt P address gt is the IP address of a remote device such as your ISP DNS server If the path is functioning correctly replies like those examples shown in Test the
79. that the Internet port of the router uses e Domain Name Server The Domain Name Server address that the router uses A Domain Name Server translates human language URLs such as www netgear com into IP addresses Display Internet Port Statistics gt To display Internet port statistics 1 2 Launch a web browser from a computer or wireless device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Click the ADVANCED tab Manage Your Network 56 6 f 8 N150 and N300 Wireless Routers In the Internet Port pane click the Show Statistics button System Up Time 00 07 22 N Up Time 2083 ma ANS TOOM Full O T G 4707 10409 re a anne Poll Interval The following information displays e System Up Time The time elapsed since the router was last restarted e Port The statistics for the WAN Internet and LAN Ethernet ports For each port the screen displays Status The link status of the port TxPkts The number of packets transmitted on this port since reset or manual clear RxPkts The number of packets received on this port since reset or manual clear Collisions The number of collisions on this port since
80. ttp www routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Select ADVANCED gt Administration gt Set Password The Set Password screen displays Select the Enable Password Recovery check box Select two security questions and provide answers to them Click the Apply button Your changes are saved To recover your password d In the address field of your browser type www routerlogin net A login screen displays Click the Cancel button If password recovery is enabled you are prompted to enter the serial number of the router The serial number is on the product label Enter the serial number of the router Click the Continue button A screen displays requesting the answers to your security questions Enter the saved answers to your security questions Click the Continue button A screen displays your recovered password Click the Login again button A login screen displays With your recovered password log in to the router Manage Your Network 54 N150 and N300 Wireless Routers View Router Status gt To view router status and usage information 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogi
81. twork Type http www routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Select ADVANCED gt Advanced Setup gt Static Routes The Static Routes screen displays In the table select the radio button next to the route that you want to delete Click the Delete button The route is removed from the table View Devices Currently on the Network You can view all computers or devices that are currently connected to your network gt To view devices on the network 1 2 Launch a web browser from a computer or wireless device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Networking 48 4 5 N150 and N300 Wireless Routers Select Attached Devices Attached Devices Wired Devices IP Address MAC Address p a 192 168 1 2 FO DE F1 0F 35 FE Wireless Devices Wireless intruders also show up here L IP Address MAC Address The Wired Devices section lists devices that are connected to the router with Ethernet cables The Wireless Devices secti
82. type the lowest number in the range This IP address must be in the same subnet as the router b In the Ending IP Address field type the number at the end of the range of IP addresses This IP address must be in the same subnet as the router 7 Click the Apply button Your settings are saved Disable the DHCP Server Feature in the Router By default the router acts as a DHCP server The router assigns IP DNS server and default gateway addresses to all computers connected to the LAN The assigned default gateway address is the LAN address of the router You can use another device on your network as the DHCP server or specify the network settings of all your computers Networking 30 N150 and N300 Wireless Routers gt To disable the DHCP server feature in the router 1 2 NO oO Pp Launch a web browser from a computer or wireless device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Select ADVANCED gt Setup gt LAN Setup Clear the Use Router as DHCP Server check box Click the Apply button Optional If this service is disabled and no other DHCP server is on your network set your computer IP addresses manually so that they can access the router
83. vemeussatanhssoxeeceases 69 Cannot Login to the Router cicicicsitecerac digas ooeteded R LLL 69 The Router Cannot Access the Internet 0 eee eee eee eee ees 70 Troubleshoot Internet Browsing e e e e e e e eee eee eee eee 71 Troubleshoot a PPPoE Internet Connection 0 0 c eee e eee eee 71 Troubleshoot Your Network Using the Ping UW e 72 Test the LAN Path to Your Router 0 R R R K R cece eee eee eee ees 72 Test the Path from Your Computer to a Remote Device 73 N150 and N300 Wireless Routers Troubleshoot P AGaress sss civs25 c5es Kn dodedadadenehereceneeiaiedasaes 74 Appendix A Supplemental Information Factory SETUINGS os050t cdot ciara eedabrdedadoiebassbedads aR L ELL 76 TechnicaliSpecifications 2c2cc05505555 1 mentcasarwantoesaeadaresaactns TT Hardware Setup If you have not already set up your new router using the installation guide that comes in the box this chapter walks you through the hardware setup This chapter contains the following sections e Hardware Features e Position Your Router e Cable Your Router e Verify the Cabling For more information about the topics covered in this manual visit the support website at http support netgear com Firmware updates with new features and bug fixes are made available from time to time at downloadcenter netgear com Some products can regularly check the site and download new firmware or you can che
84. working 35 N150 and N300 Wireless Routers e WPA PSK TKIP WPA2 PSK AES The WPA2 options use the newest standard for the strongest security but some older computers and wireless devices cannot use WPA2 By default the WPA PSK TKIP WPA2 PSK AES radio button is selected so that new or old computers and wireless devices can connect to the WiFi network by using either WPA2 or WPA security The Passphrase field displays In the Passphrase field enter the network key password that you want to use It is a text string from 8 to 63 characters Write down the new password and keep it in a secure place for future reference Click the Apply button Your changes are saved Set Up a Guest Network A guest network allows visitors at your home to use the Internet without using your wireless security key You can add a guest network to each wireless network 2 4 GHz b g n and 5 0 GHz a n gt To set up a guest network 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Networking 36 N150 and N300 Wireless Routers 4 Select Guest Network uest Network Settings cancel Network Profiles 2 4GHz b
85. your router NETGEAR genie automatically starts when you launch a web browser on a computer that is connected to the router If you want to view or change settings for the router you can use genie again To log in to the router f Launch a web browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com Connect to the Network and Access the Router 14 N150 and N300 Wireless Routers A login screen displays Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Connect to the Network and Access the Router 15 Specify Your Internet Settings Usually the quickest way to set up the router to use your Internet connection is to allow the genie to detect the Internet connection when you first access the router with a web browser You can also customize or specify your Internet settings This chapter contains the following sections e Use the Internet Setup Wizard e Manually Set Up the Internet Connection e Change the MTU Size 16 N150 and N300 Wireless Routers Use the Internet Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router The Setup Wizard is not the same as the genie screens that display the first time you connect to your router to set

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