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C9500 /C9300 Color LED Page Printer

1. Oki Data CONFIDENTIAL HEAD32 ojoo0o0o0 AODNALS HOPLIFT DUPLEX PSIZE 41956001TH Rev 6 145 Oki Data CONFIDENTIAL 2 1 Main Controller PWB TIG oo oo 168 SDRAM 3xDIMM sockets SDRAM DIMM 64MB 512MB 2xDIMM sockets for program and fonts O EEPROM 146 41956001TH Rev 6 Oki Data CONFIDENTIAL 2 2 Main Controller PWB HME HMF oo 168 SDRAM 3xDIMM sockets SDRAM DIMM 64MB 512MB
2. Figure 2 3 10 Face Up Tray 41956001TH Rev 6 32 Oki Data CONFIDENTIAL 2 3 11 Front Cover 1 Open the Top Cover 2 Release 2 claws at the Side Cover R and remove the Blind Cover 3 Unscrew 6 screws and remove the Front Cover Figure 2 3 11 Front Cover 41956001TH Rev 6 33 2 3 12 Rear Cover 1 Open the Top Cover 2 Unscrew 6 screws and a screw and remove the Rear Cover 4 Figure 2 3 12 Rear Cover Oki Data CONFIDENTIAL 41956001TH Rev 6 Oki Data CONFIDENTIAL 2 3 13 Multipurpose Tray Assy Multipurpose Tray Cover Assy Link Multipurpose Tray Top Cover Multipurpose Tray Drive Gear OHP Sensor 1 Remove the Rear Cover See Sec 2 3 12 2 Remove the Front Cover See Sec 2 3 11 3 Unscrew 3 screws Q and remove Multipurpose Tray Top Cover 4 Remove the Cover Seal Sensor and the sensor connector 5 Release the joints between and and remove Multipurpose Tray Cover Assy At this time the Links also comes off 6 Release a hook and remove the Multipurpose Tray Drive Gear Figure 2 3 13 Multipurpose Tray Assy Multipurpose Tray Cover Assy Link Multipur pose Tray Top Cover Multipurpose Tray Drive Gear OHP Sensor 41956001TH Rev 6 35 Oki Data CONFIDENTIAL OHP Sensor Replacement 7 Figure 2 3 13 1 shows the botto
3. Oki Data CONFIDENTIAL SHUTTER HOPFF O O LP O 3 x DSJ 8 5 CH Dey 8 U F7 3 S 8 es 2 3 X w oO m e SE m H O F5 F2 F3 F4 d K 5 H 8 00 n 0 2005 SG el jl ID 1 E vol LU Es O E D D e fiiria Lab I po B 5 r EEPROM IF o 0009 gt o 000 m 3 3 PTE L SLT i 8 CH m 2 mn wn m n ee all L n E all m U 3 Ly 3 ZE Lu P Q F6 Q Q m D o Sl Slo rd 3 m 5 E D Le CH Ola FRPUCL Re oS O Q0 00000 F8 e Ol O O HOPLIFT DUPLEX PSIZE HVOLT POWER 41956001TH Rev 6 144 1 2 Print Engine Controller PWB K7N 4 PWB 1200dpi UTTER HOPFF md mo SNSY dWALLYVd FRPUCL
4. 40325101 MT Drive Gear 2 3 13 42216201 x 8 LED Assy Spring 2 3 2 42124802 41960902 LED Control PWB 2 3 4 41349801 Stack Full Sensor 2 3 4 41484504 Control Panel Assy 2 3 4 2381003P0018 2381003P0031 Control Panel Tape Harness 2 3 4 42169501 LED Harness K 42169502 LED Harness Y 42169503 LED Harness M 42169504 LED Harness C 41328401 Top Cover Handle 2 3 5 41277601 Top Cover Latch 2 3 5 40861401 x 2 Top Cover Latch Spring 2 3 5 j 41349301 x 4 Eject Roller 2 3 4 L 41947901 Eject Guide Assy 2 3 6 41956001TH Rev 6 22 Oki Data CONFIDENTIAL 2 3 1 Top cover 1 Open the top cover Assy 2 Unscrew 9 screws 1 to detach the top cover Figure 2 3 1 Top Cover 41956001TH Rev 6 23 Oki Data CONFIDENTIAL 2 3 2 LED Head LED Spring Post Guide 1 Open the Top Cover 2 Unplug 3 cables release 2 hooks and remove the LED Head At this time the 2 springs Post Guide become detached together with the LED Head Note The contact is used only for 1200 dpi K Y and M Figure 2 3 2 LED Head LED Spring Post Guide 41956001TH Rev 6 24 Oki Data CONFIDENTIAL 2 3 3 Top Cover Unit 1 Remove the Top Cover See Sec 2 3 1 1 2 Remove the Rear Cover See Sec 2 3 12 3 Remove the Front Cover See Sec 2 3 11 4 Remove the Electrical Chassis See S
5. CHECK TRAY3 393 PAPER JAM CHECK TRAY4 394 PAPER JAM CHECK TRAY5 395 PAPER JAM Paper jam occurred during paper feeding from each tray OPEN UPPER COVER 400 PAPER SIZE ERROR Inappropriate size paper was fed from a tray Check the paper in the tray or check for Multiple feed Open and close the cover to perform recovery printing and continue OPEN UPPER COVER 401 PAPER MULTI FEED Warns that inappropriate long paper has been fed from the tray Check whether Multi feed has happened Recovery Print takes place at Cover Open Close allowing the operation to continue 41956001TH Rev 6 187 LCD Messages Oki Data CONFIDENTIAL Description Comments INSTALL NEW TONER 410 YELLOW TONER EMPTY INSTALL NEW TONER 411 MAGENTA TONER EMPTY INSTALL NEW TONER 412 CYAN TONER EMPTY INSTALL NEW TONER 413 BLACK TONER EMPTY Toner of Yellow Magenta Cyan Black ends Warning status takes effect at Cover Open Close while allowing printing at least 20 pages INSTALL ADDITIONAL MEMORY 420 MEMORY OVERFLOW Memory capacity overflows due to the following reason Press ON LINE switch so that it continues Install expansion RAM or decrease the data amount Too much print data in a page Too much Macro data Too much DLL data After frame buffer compress INSTALL PAPER CASSETTE 430 TRAY1 MISSING INSTALL PAPER CASSETTE 431 TRAY2 MISSING
6. Printer Unit Chassis 41941503 Printer Unit Chassis 40841601 Entrance Cassette Sensor Actuator 41578501 Entrance MT Sensor Actuator 40841801 Entrance Belt Sensor Actuator 41258301 Board R71 Entrance Sensor PWB 41486601 Magnet Assy Dup 41393901 Solenoid Sheet Assy 41095901 Roller Feed C Fuser Exit Roller Bushing L Fuser Exit Roller Bushing R 41073602 Exit Sensor Assy 40841301 Fuser Latching Handle L 41628301 Fuser Latching Handle Spring 41483906 Transfer Belt Motor Assy 40841401 Fuser Latching Handle R 41483806 Main Motor Assy 41484001 Left Plate Assy 40850206 Contact Assy 41863002 PWR Unit ACDC Switch 120V 41870802 PWR Unit ACDC Switch 230V 42046801 Power Unit High Voltage 41956001TH Rev 6 164 Parts No Table 7 3 2 2 Oki Data CONFIDENTIAL Remarks HV Tape Harness 41500101 Power Supply Insulation Screw M3x6 Screw M4x8 Screw T3x8 41346301 Transfer Contact Assy 41589501 Power Supply Insulation HV 40197103 Motor Fan PUSH 41431602 Motor ID Fan Thickness Sensor Thickness Plate Assy Thickness Sensor Assy Cover Seal Sensor Pickup Stage 42199601 Waste Toner Sensor Actuator
7. 41493014 MPT Assy 713 41297101 Plate Top 40325101 Gear Z68 Frame Assy Top 41764102 Frame Assy Top ODA 41960434 Print Engine Controller PWB 1200dpi 41960432 Print Engine Controller PWB 600dpi 41490703 Motor Fan 80 41275702 Microswitch Assy Screw T3x8 Screw M3x8 Screw T3x10 EEPROM Screw M3x6 41946101 Fuser Unit ODA 120V Fuser Unit OEL Fuser Unit APS 41946103 Fuser Unit ODA 230V 41946001 Belt Unit ODA Belt Unit Belt Unit 41956001TH Rev 6 155 Oki Data CONFIDENTIAL Table 7 1 2 4 Patrs No 41963401 ID Y Type C5 41963402 ID M Type C5 41963403 ID C Type C5 41963404 ID K Type C5 ID Y Type C5 ID M Type C5 ID C Type C5 ID K Type C5 ID Y Type C5 ID M Type C5 ID C Type C5 ID K Type C5 41963601 Toner Cartridge_Type_C5_Y 41963602 Toner Cartridge Type C5 M 41963603 Toner Cartridge Type C5 C 41963604 Toner Cartridge Type C5 K Toner Cartridge Type C5 Y Toner Cartridge Type C5 M Toner Cartridge Type C5 C Toner Cartridge Type C5 K Toner Cartridge Type C5 Y Toner Cartridge Type C5 M Toner Cartridge Type C5 C Toner Cartridge Type C5 K Toner Cartridge Type C5 YS Toner Cartridge Type C5 MS Toner Cartridg
8. INSTALL PAPER CASSETTE 432 TRAY3 MISSING INSTALL PAPER CASSETTE 433 TRAY4 MISSING INSTALL PAPER CASSETTE 434 TRAY5 MISSING The tray cassette of paper to which printing is intended is removed and paper cannot be fed INSTALL PAPER CASSETTE 440 TRAY1 OPEN INSTALL PAPER CASSETTE 441 TRAY2 OPEN INSTALL PAPER CASSETTE 442 TRAY3 OPEN INSTALL PAPER CASSETTE 443 TRAY4 OPEN The tray cassette that is a paper path for the paper to be printed to is removed PX711 only INSTALL PAPER CASSETTE 440 TRAY1 OPEN INSTALL PAPER CASSETTE 441 TRAY2 OPEN INSTALL PAPER CASSETTE 442 TRAY3 OPEN INSTALL PAPER CASSETTE 443 TRAY4 OPEN The tray cassette that is a paper path for the paper to be printed to is removed PX711 only Not rasise TRAY4 not configuration 41956001TH Rev 6 188 LCD Messages Oki Data CONFIDENTIAL Description Comments REMOVE THE PAPER 450 TRAY1 UNSUITABLE SIZE REMOVE THE PAPER 451 TRAY2 UNSUITABLE SIZE REMOVE THE PAPER 452 TRAY3 UNSUITABLE SIZE REMOVE THE PAPER 453 TRAY4 UNSUITABLE SIZE REMOVE THE PAPER 454 TRAY5 UNSUITABLE SIZE Paper that cannot be used in the tray is set It takes a while until the status appears after you have closed the tray and the lever lifted CHANGE PAPER TO mmmmmmmmm ppppppp 460 MPTRAY MEDIA MISMATCH CHANGE PAPER TO mmmmmmmmm ppppppp 460 MPTRAY SIZE MISMATCH
9. YELLOW IMAGE DRUM SMEAR ERROR MAGENTA IMAGE DRUM SMEAR ERROR Varies Varies CYAN IMAGE DRUM SMEAR ERROR Varies BLACK IMAGE DRUM SMEAR ERROR Varies Density Adjustment C M Y K ID ERROR 2 Smear due to the ID failure YELLOW LOW DENSITY ERROR Varies MAGENTA LOW DENSITY ERROR CYAN LOW DENSITY ERROR Varies BLACK LOW DENSITY ERROR Varies Density Adjustment C M Y K ID ERROR LED out of focus is assumed REGISTRATION ERRORI SENSOR CALIBRATION ERROR Varies Varies Registration Error This is not user level error Sensor Calibration Error This is not user level error REGISTRATION ERROR2 Varies Gamma error Yellow This is not user level error REGISTRATION ERROR3 Varies Gamma error Magenta This is not user level error REGISTRATION ERROR4 Varies Gamma error Cyan This is not user level error REGISTRATION ERROR5 Varies Gamma error Black This is not user level error REGISTRATION SENSOR ERROR2 Varies Registration Sensor Error Yellow This is not user level error 41956001TH Rev 6 LCD Messages Oki Data CONFIDENTIAL Description Comments REGISTRATION SENSOR ERROR3 Varies Light Registration Sensor Error Magenta This is not user level error REGISTRATION SENSOR ERROR4 Varies Light Registration Sensor Error Cyan This is not user level error R
10. YES Clean the LED head Y no Is the LED head assembly connected to the connection board Y73 PWB properly NO Check the connection cable between the LED head and connection board then connect properly d YES Is 5V output to the following HEADPOW connector pins on the connection board Y73 PWB 5V Pin 1 2 3 4 5 6 1 YES Is 5V output to the each LED head assemblies on the connection board Y73 PWB 3 pin for YPOW connector LED head assembly yellow 3 pin for MPOW connector LED head assembly magenta 3 pin for CPOW connector LED head assembly cyan 3 pin for KPOW connector LED head assembly black NO Replace the connection board Y73 PWB YES Check the cable connections then replace the LED head assembly Y NO Check the cable connections then replace the low voltage power unit Did the printer recover YES End Yy NO Is 34V output to the power connector on the engine board K7N PWB 34V Pin 12 13 14 NO Check the cable connections then replace the low voltage power unit Y YES Is 34V output to the HVOLT connector pin 2 on the engine board K7N PWB NO Replace the engine board Y YES Check the cable connections then replace the high voltage power unit or belt cassette assembly YES End y NO Is the I D unit terminal connected properly to the contact assembly See Fig 5 3 NO Connect the I D unit terminal to the contact assemblyproperly 4 YES Replace the image drum
11. CHANGE PAPER TO mmmmmmmmm ppppppp 461 TRAY1 MEDIA MISMATCH CHANGE PAPER TO mmmmmmmmm ppppppp 461 TRAY1 SIZE MISMATCH CHANGE PAPER TO mmmmmmmmm ppppppp 462 TRAY2 MEDIA MISMATCH CHANGE PAPER TO mmmmmmmmm ppppppp 462 TRAY2 SIZE MISMATCH CHANGE PAPER TO mmmmmmmmm ppppppp 463 TRAY3 MEDIA MISMATCH CHANGE PAPER TO mmmmmmmmm ppppppp 463 TRAY3 SIZE MISMATCH CHANGE PAPER TO mmmmmmmmm ppppppp 464 TRAY4 MEDIA MISMATCH CHANGE PAPER TO mmmmmmmmm ppppppp 464 TRAY4 SIZE MISMATCH The size of paper or media type in the tray does not match the print data Load mmmmm ppppp paper in the tray It takes a while until the status disappears after you have closed the tray and the lever lifted mmmmm Paper Size A4 PPPP 41956001TH Rev 6 189 LCD Messages Oki Data CONFIDENTIAL Description CHANGE PAPER TO mmmmmmmmm ppppppp 465 TRAY5 MEDIA MISMATCH CHANGE PAPER TO mmmmmmmmm ppppppp 465 TRAY5 SIZE MISMATCH Reserved for FRONT FEEDER Reserved for FRONT FEEDER The size of paper or media type in the tray does not match the print data Load mmmmm ppppp paper in the tray It takes a while until the status disappears after you have closed the tray and the lever lifted mmmmm Paper Size A4 PPPP CHECK STAPLER CARTRIDGE 471 STAPLER CARTRIDGE MISSING The stapler cartridge of Finisher unit is removed CHECK PUNCH CHIP BOX
12. LCD message list Oki Data CONFIDENTIAL When the printer detects a non recoverable error the following service call error is displayed in the LCD Service call nnn error Note nnn is an error code When Service call is displayed error information that corresponds to the error code appears in the bottom line in the LCD Error codes their definitions and remedies are described in Table 5 1 14 Message Service Call 001 Error 011 Error CPU Exception Table 5 1 1 Operator Alarms 1 6 Error Description Does error display reappear Does error display reappear Solutions Turn power OFF and ON Replace CU board Replace EEPROM Service Call 020 Error CU ROM Hash Check Error 1 Is program ROM DIMM set properly Is error recovered by replacing program ROM DIMM Reset program ROM DIMM Replace program ROM DIMM Replace CU board Replace EEPROM Service Call 030 Error GU Slott DIMM RAM Check Error Is subject RAM DIMM set properly Is error recovered by replacing subject ROM DIMM Reset subject RAM DIMM Replace RAM DIMM Replace CU board Replace EEPROM Service Call 031 Error CU Slot2 DIMM RAM Check Error Is subject RAM DIMM set properly Is error recovered by replacing subject ROM DIMM Reset subject RAM DIMM Replace RAM DIMM Replace CU board Replace EEPROM Service Call 032 Error CU Slot3 DIMM RAM Check Error Is subject
13. Note 1 Remove EEPROM from the old board and set it on the new board upon replacing the engine board K7N PWB 2 If EEPROM is not replaced refer to section 3 2 2 41956001TH Rev 6 130 Oki Data CONFIDENTIAL Color irregularity Toner Low is displayed YES Refill toner Did the printer recover YES End Y NO Perform the color irregularity test in the engine maintenance mode Method Enter the self diagnostic mode Level 1 in the engine maintenance mode DIAGNOSTIC MODE XX XX XX Press the 0 and 4 keys and enter the self diagnostic mode Level 2 ENGINE DIAG LEVEL2 Press the 1 key three times and display REG ADJUST TEST REG ADJUST TEST Press the 2 key once and display REG ADJUST EXECUTE REG ADJUST EXECUTE Press the 3 key and execute auto adjustment for color irregularity The motor will start to rotate and adjustment for color irregularity will begin Y OK is displayed immediately with executing color irregularity adjustment Motor does not rotate YES Error other than color irregularity has generated Did color irregularity recover after the error was released YES End 41956001TH Rev 6 131 Oki Data CONFIDENTIAL A Y no NG CALIBRATION LEFT RIGHT display YES Is the color irregularity sensor cover dirty YES Faulty cleaning operation of the rear sensor cover due to the cleaning blade on the rear s
14. 0 3 F 3 3 File list print Prints a file list stored in the HDD or Flash ROM Operation Press switch Without HDD 0 gt 3 gt 1 gt 8 With HDD 0 gt 0 3 3 3 1 3 3 Font list print PCL Prints a font list for PCL Operation Press switch Without HDD 0 gt 3 3 1 3 1 5 3 With HDD 10 0 3 83 3 1 3 1 5 3 Font list print PS Prints a font list for PS Operation Press switch Without HDD 0 5 3 3 1 1 1 3 3 With HDD 0 3 o 3 3 1 1 3 4 Demo print Prints a demo pattern for each subject installed in the ROM Operation Press switch Without HDD 0 gt 8 gt 1 With HDD 0 gt 0 gt F 5 D SR le W 4 4 5 Ethernet self diagnostic print If an Ethernet board is installed perform self diagnosis by pressing the Ethernet board SW for two seconds or longer and print the result 41956001TH Rev 6 89 Oki Data CONFIDENTIAL 3 2 Adjustments after Parts Replacement The following describes the adjustments that are required after replacing parts Adjustment and correction for color registration are always required for each part replacement Replaced Part Adjustment LED Head Not required Drum Cartridge Y M C K Not required Fuser Unit Not required Belt Cassette Assy Not required
15. Oki Data CONFIDENTIAL OK I C9500 C9300 Color LED Page Printer MAINTENANCE MANUAL ODA 2002 10 23 Document Revision History Corrected items Page Description of change Oki Data CONFIDENTIAL Person in change 2002 11 29 NP11 Haruyama 2003 06 06 Part No of the Control Panel Bezel ME4 Ueda 2003 07 14 Add VE Version CU CN11 Yamanaka 2004 01 27 Partial change CN11 Yamanaka 2004 03 05 Partial change NP32 Ishizuka 41956001TH Rev 6 24 Oki Data CONFIDENTIAL PREFACE This maintenance manual provides procedures and techniques for the troubleshooting maintenance and repair of C9500 C9300 This manual is written for maintenance personnel but it should always be accompanied with the C9500 C9300 User s Manual for procedures for handling and operating C9500 C9300 For repairing each component of C9500 C9300 see the Troubleshooting manual Notices The contents of this manual are subject to change without prior notice Although reasonable efforts have been taken in the preparation of this manual to assure its accuracy this manual may still contain some errors and omissions OKI will not be liable for any damage caused or alleged to be caused by the customer or any other person using this maintenance manual to repair modify or alter C9500 C9300 in any manner Warning Many parts of C9500 C9300 are v
16. 1 Detach the Cover Seal Sensor Q and the Thickness Sensor Connector 2 Remove the two screws to demount the Media Thickness Assy 3 Insert a microdriver between the Thickness Plate Assy 4 and Thickness Sensor Assy 5 to demount the Thickness Sensor Assy Note When attaching the Media Thickness Assy adjust Spin lever adjust by microdriver the position of lever White The upper surface of the lever be in agreement with a datum level Adjustment range 0 0 5mm Lever White 0 0 5mm Adjustment KC range Datum level Microdriver View A F View A Figure 2 3 15 Media Thickness Sensor Assy 41956001TH Rev 6 38 Oki Data CONFIDENTIAL 2 3 16 Registration Roller Assy A Registration Drive Gear A Remove the Front Cover See Sec 2 3 11 1 2 Remove the Rear Cover See Sec 2 3 12 3 Remove the Multipurpose Tray See Sec 2 3 13 4 Remove the Media Thickness Sensor Assy See Sec 2 3 15 5 Remove the screw 1 of the Pickup Stage 6 Remove the four screws 3 to demount the registration roller Assy A and the Pickup Stage 7 Remove the E ring to detach the registration gear A Note When attaching the pickup stage place the stage height adjustment jig between the pressure roller and the registration roller and until the top surface of the pickup stage reaches the jig move the pickup stage toward the jig See Tab
17. 1 Remove EEPROM from the old board and set it on the new board upon replacing the engine board K7N PWB 2 If EEPROM is not replaced refer to section 3 2 2 41956001TH Rev 6 123 Oki Data CONFIDENTIAL Dirty Background Fig 5 2 Was the image drum exposed to external light for a long time Yes Replace the I D unit Y No Is the roller in the fuser unit dirty Yes Replace the fuser unit Y No Correct the PAPER THICKNESS setting Light 64 g m2 Medium Light 64 to 74 g m2 Medium 75 to 90 g m2 Medium Heavy 91 to 104 g m2 Heavy 105 to 120 g m2 Ultra Heavy 121 to 203 g m2 Transparency No Ger Paper Thickness properly Yy No Is the LED head assembly connected properly to the connection board Y73 PWB No Connect the LED head assembly properly to the connection board Y73 PWB Yy Yes Is 5V output to the following power pins on the connection board Y73 PWB 5V Pin 1 2 3 4 5 6 Yes Is 5V output to the following cable connector pins between the connection board Y73 PWB and LED head assembly 3 pin for YPOW connector LED head assembly yellow 3 pin for MPOW connector LED head assembly magenta 3 pin for CPOW connector LED head assembly cyan 3 pin for KPOW connector LED head assembly black No Replace the connection board Y73 PWB Y Yes Check the cable connections then replace the LED head assembly Y No Check the cable connections then replace the low voltage power unit Di
18. 2xDIMM sockets for program and fonts oo FE oo o od oo oo 147 41956001TH Rev 6 Oki Data CONFIDENTIAL LED Control PWB 3 a Y73 2 PWB 600dpi MSNSUN ASNSUN INSNSUN OSNSUN hr MONLS YIMOd o b Y7X 2 PWB 1200dpi MSNSUN ASNSUN INSNSUN 00319 HEAD32 HEAD34 OSNSUN be MONIS HIMOd Duplex Control PWB V73 PWB 4 Control Panel PWB X7N PWB 5 148 41956001TH Rev 6 Oki Data CONFIDENTIAL 6 N71 PWB JODEN 7 Entrance Sensor PWB R71 PWB INSNS2 INSNS1 d 8 Paper Size Sensing PWB B73 PWB 9 Sensor PWB A73 PWB 10 Option I F PWB C73 P
19. 522 TRAY3 LIFT UP ERROR CHECK PAPER CASSETTE 523 TRAY4 LIFT UP ERROR CHECK PAPER CASSETTE 524 TRAY5 LIFT UP ERROR REMOVE EXCESS PAPER Print request was made to Tray 1 5 530 TRAY1 OVERFILLED which has been detected to have too much paper This status will be cleared REMOVE EXCESS PAPER when excess paper is removed from 531 TRAY2 OVERFILLED that tray and the tray is put back in PX713 only REMOVE EXCESS PAPER 532 TRAY3 OVERFILLED REMOVE EXCESS PAPER 533 TRAY4 OVERFILLED REMOVE EXCESS PAPER 534 TRAY5 OVERFILLED 41956001TH Rev 6 191 Oki Data CONFIDENTIAL 2 C7100 7300 9300 9500 Series Error messages Related to Color Media Detect Comments Caution Raise in the factory mode only LCD Messages Description Varies Varies COLOR ADJUSTING Executing Auto Color Adjusting Varies Varies DENSITY ADJUSTING Executing Auto Density Adjustment Varies Varies MEDIA WEIGHT DETECTING Detecting media weight E Varies Light YELLOW TONER SENSOR ERROR MAGENTA TONER SENSOR ERROR d Varies CYAN TONER SENSOR ERROR E Varies BLACK TONER SENSOR ERROR Something is wrong with the toner sensor When the Engine setting is Shipping mode displayed in a combination of other message in the first line If the engine setting is Factory mode error display appears as mentioned later Vi Varies NON PAPER SENSE ERROR A Sensor
20. No Y Yes No Y Yes ls paper of regulated size being used Use paper of regulated size Is a jam detected by the entrance FF sensor or paper width sensor Remove the jammed paper Is the entrance FF sensor lever functioning properly Place the faulty sensor lever Is the entrance FF sensor functioning properly Check the FSENS connector pin signal on the engine board K7N PWB Pin 4 Entrance FF sensor Check the cable connections then replace the sensor board R71 PWB Is the entrance belt sensor functioning properly Place the faulty sensor lever Is the entrance belt sensor functioning properly Operate the sensor lever and confirm that the sensor functions properly in the switch scan test in the system maintenance mode Also check the FSENS connector pin signal on the engine board K7N PWB Pin 6 Entrance belt sensor Check the cable connections then replace the sensor board R71 PWB Are all paper size detection switch on the size detection board PXC PWB functioning properly Press the paper size detection switch and check the PSIZE connector pin signal on the engine board Pin 3 Paper size detector 1 Pin 4 Paper size detector 2 Pin 5 Paper size detector 3 Pin 6 Paper size detector 4 Check the cable connections then replace the paper size detection board PXC PWB Check the cable connections then replace the engine board 41956001TH Rev 6 118 Oki Data CONFIDENTIAL
21. Remove the geared motor see section 2 2 Unscrew the two screws 1 to remove the feed Assy 3 Remove the parts in the portion A and then in B and pull out the shaft 8 to remove the portion C 4 Remove the sensor lever to demount the sensor PWB Portion A E ee PS DE Remove the portion C Portion B 41956001TH Rev 6 180 Oki Data CONFIDENTIAL 7 High Capacity Tray Unit 1 2 3 1 Remove all the cassettes Q 2 3 4 Unscrew the two screws 6 to remove the cover side R sub opt 5 6 7 Unscrew the five screws to remove the cover rear pt Unscrew the four screws 4 to remove the cover side L opt 5 6 7 Unscrew the four screws 8 to separate the first and second unit Unscrew the four screws 9 to separate the second and third unit Lift the tray unit upward to demount it 41956001TH Rev 6 181 Oki Data CONFIDENTIAL High Capacity Tray Unit 2nd 3rd Tray Unit 1 3 182 41956001TH Rev 6 Oki Data CONFIDENTIAL High Capacity Tray Unit 2nd 3rd Tray Unit 2 3 Not attached to the lowest thir 41956001TH Rev 6 183 High Capacity Tray Unit 2nd 3rd Tray Unit 3 3 High Capacity Tray Unit 2nd 3rd Tray Unit Parts No Recommended Q ty Year per per per 500 1000 2000 Oki Data CONFIDENT
22. TH 1949 Lod JOSUSS pua jaded apassen 00 NVOS HOLIMS YIGINNN sIIE19C NYOS HOLIMS 1 9IQEL 73 41956001TH Rev 6 Oki Data CONFIDENTIAL Table 3 2 Paper Size Detection Paper Bit Correspondence Table o No cassette Letter S Legal13 S A4 S B5 S Executive S A6 S Not supported Legal14 S Not supported rm I I IrF IIrF TI milo I II IIrF I a Not supported Not supported A5 S Not supported Not supported Not supported 41956001TH Rev 6 74 Oki Data CONFIDENTIAL 3 1 2 4 Motor clutch test This self diagnostic routine is used to test the motor and clutch 1 Press the 1 and 5 keys until the self diagnostic Level 1 mode is entered and MOTOR A CLUTCH TEST is displayed in the top line Key 1 increments the test item and Key decrements the test item 2 Press the 2 and keys until the section that corresponds to the unit subject to the next test in Table 3 2 is displayed in the top line of the display Key 2 increments the item and Key 6 decrements the item MOTOR amp CLUTCH TI IOC ILD MOTOR 3 The test starts by pressing the key The name of the unit begins to blink and the corresponding unit drives for 10 seconds See Fig 3 3 Note The status returns to that described in 2 after driving 10 seconds and the unit will start driving again be pressing th
23. entrance Remove jammed paper Check replace duplex unit Jam generated in paper path Open front cover and check jammed paper Remove jammed paper Paper jam during paper feed from MT Check for miss fed paper around MT cassette Remove miss fed paper and close cover Check replace MT Paper jam detected between cassette and black ID 1 Check jammed paper between cassette and yellow ID 2 Check if paper entry switch is normal Remove jammed paper Replace entry switch Non set paper 45mm or above detected by printer engine 1 Is paper custom size 2 Is paper standard size No treatment required Adjust paper size guide in cassette Replace paper size board PXC PWB Certain toner is almost empty 1 Selected toner cartridge is almost empty 2 Check if selected toner cartridge is normal Replace with new toner kit Replace selected toner sensor Paper ejection stacker is full 1 Check if stacker is full 2 Check if stacker full sensor is operating properly Remove paper from stacker Replace stacker full sensor stands for A4 B4 etc No paper in selected cassette cassette is not set or paper ran out in cassette being used 1 Check if paper is empty in MT 2 Check if paper end sensor is operating properly Set paper in MT Replace paper end sensor Set kkk 491 495 No paper in tray stands for A4 B4 etc Paper empt
24. 10 2nd 3rd Tray Unit on Casters Note Don t use one for C9200 C9400 41956001TH Rev 6 10 Oki Data CONFIDENTIAL 1 4 Specifications 1 External Dimensions Height 460mm Width 666mm Length 626mm 2 Weight 72 kg 3 Paper Type Ordinary paper and transparencies Recommended ML OHP01 Size Postal card Legal 13 or 14 Executive A4 A5 B5 A6 A3 A3 Nobi B4 Only the 1st tray and the front feeder support A6 and postal card sizes Weight 1st tray 17 Ib to 54 Ib 64 to 203g m2 Multi Purpose feeder 17 Ib to 54 Ib 64 to 203g m2 E Print Speed Color 30 pages per minute A4 LEF Transparency Pages per minute Monochrome 37 pages per minute Transparency Pages per minute Postal Card Label Thick Paper 12Pages per minute 5 Resolution 600 x 600 dots per inch C9300 1200 x 1200 dots per inch C9500 6 Power Input 115V 127V 220V 240V 7 Power Consumption Peak 1600W Normal Operation 800W 5 duty Idle 250W Power Saving Mode 70W 8 Frequency 50Hz or 60Hz 2Hz 9 Noise Operating 55 dB without Option units Standby 45 dB Power Saving 43 dB 10 Consumable Life Toner Cartridge 7 500 pages 5 duty Large Capacity Toner Cartridge 15 000 pages 5 duty in each of Y M C and k Image Drum 26 000 pages 5 duty Continuous printing in each of Y M Cand K 11 Parts Replaced Periodically Fuser Unit Assy Every 80 000 pages Belt Cassette Assy Eq
25. 41467401 Plate FG Centro 41254601 Plate blank Screw 41366501 Limitter 2Way Front 41366601 Limitter 2Way Rear Core LAN Cable TFC 20 TFT 102010 41956001TH Rev 6 158 Oki Data CONFIDENTIAL CU Assy confirmation subject CU main board There are two kinds of CU main boards of C9500 C9300 OLD Version TIG 2 C9500 NEW Version HMF C9500 S S HME C9300 OLD Version TIG 2 TIG 3 Ver x1 xx or x2 xx 93C86 ROM DIMM and EEPROM of NEW Version HME HMF Ver x3 xx 24032 each board cannot be used TIG 2 TIG 3 Ver x1 xx or x2 xx 24C32 NG Ne pario ene Ine SE NG TIG 2 TIG 3 Ver x3 xx NG 93086 Combination HME HMF Ver x1 xx or x2 xx NG 24C32 HME HMF Ver x3 xx 93C86 NG How to recognize 1 Serial No OLD Version XXXA XXXXXXX NEW Version xxxB xxxxxxx or SAP system serial No 212A 1004702 N31033C D Made in Thailand 2 Main Map printting CU F W Ver III OLD Version x1 xx or x2 xx NEW Version x3 xx 3 Board appearance OLD Version NEW Version There is printting of NBC 2 on the board The position of HDD and Centoro See page 147 Program ROM DIMM There are two kinds of program ROM DIMM CRF Flash ROM DIMM TNY P2ROM DIMM Flash ROM is rewritable P2ROM is not rewritable Parts number are also changed whenever the versions change NIC Card There are three kinds of NIC Cards Ok
26. 9714N 14Z02 2 3 37 Fuser Driver Gear A 2 3 28 Insurator 41095901 E 41431602 Fuser Exit Roller 2 3 28 ID Cooling Fan 2 3 19 4PP4043 4489P001 L 2381023P0004 Fuser Exit Roller Bushing L 2 3 28 HV Tape Harness 4PP4076 3949P001 Fuser Exit Roller Bushing R 2 3 28 41484101 11400103 L_ 41189701 x 4 Electrical Chassis 2 3 22 Electrical Chassis Cooling Fan Drum Contact Assy 2 3 14 41483806 240063901 41258301 Main Motor Assy 2 3 33 Plate Side 2 3 22 Entrance Sensor PWB 2 3 26 41483906 T_ 40841401 41947801 Belt Motor Assy 2 3 31 Fuser Latching Handle R 2 3 32 Color Registration Sensor Assy 2 3 20 40850206 L 41628301 _ 41073602 Contact Assy 2 3 34 Fuser Latching Handle Spring 2 3 32 Exit Sensor Assy 2 3 29 M 41484001 42199601 Plate Assy Side 2 3 34 41276501 Rear Cover 2 3 12 41277401 Left Side Cover 2 3 9 M 41481203 Right Side Cover 2 3 7 41749602 41276401 Front Cover 2 3 11 41484201 Face Up Tray 2 3 10 I XXXXXXXX Waste Toner Sensor Actuator 2 3 27 Top Cover H 41484401 Top cover 2 3 1 41493013 41493014 Multipurpose Tray Assy 2 3 13 41764102 41764103 MT Top Cover 2 3 13 M 41277901 Cover Blind 2 3 7 i 41886901 Thickness Plate Assy 2 3 15 H 41928801 Stage Pickup 2 3 16 41911101 Thickness Sensor Assy 2 3 15 41888701 Cover Seal Sensor 2 3 15 r 41045801 x 2 Link 2 3 13 41484603 MT Tray Cover Assy 2 3 13
27. AA 90 3 2 2 Precautions in replacing EEPROM i 90 3 2 3 EEPROM replacement after CU board replacement eseese 91 3 2 4 Destination Setting Checking Method Printing Demo Page 91 3 2 5 Recovery Flash ROM data on CU board 92 3 2 6 Notes on replacing Oki LAN8100e or CU boards equipped with Oki LAN8100e 92 3 39 Aaqjustingtthe Density EE 92 3 4 Paper Thickness Detection Sensitivity Adjustment and Media Thickness Detection Value e EE 93 3 4 1 Applicable Operating Systems and Interfaces and File Required 93 3222 SOONG EE 94 3 4 21 Menu Setting ee deM deed aah 94 3 4 2 2 Media Setting cece eeeaaaeeneeeeeeeaaeseeneeeseaeeeeeeeeees 96 3 4 2 3 Sensitivity Adjustment eect cece ee eeaeeeeeeeeeeeaeeeeeneeesaeeeeeneeeeaas 97 3 4 2 4 Actions for NG Sensitivity Adjustment urasnrnnnnnrnnnnnnvnnrnrrnnnnnvnnrnnn 98 3 4 3 Inputting the density of the calibration chip for density detection 99 3 4 3 1 Density Adjustment Menu Setting 99 3 4 4 Electronic Serial Number Input 101 4 Regular Maintenance assvennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnvnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnr 102 4 1 Parts Replaced Regularly i 102 Ge ui EE 102 4 3 Cleaning of LED Lens Array nnt 102 4 4 Cleaning Pick up Roller 102 5 Troubleshooting Procedur
28. ECP mode Data bit length 8 bits Compatibility mode 4bits Nibble mode 9 bits ECP mode 1 2 Parallel Interface Connector and Cable 1 Connector Printer side 36 pin receptacle Type 57LE 40360 12 D56 made by Daiichi Denshi or equivalent Cable side 36 pin plug Type 57FE 30360 20N D8 made by Daiichi Denshi or equivalent A no onooooooooooooonon ha e UOT Oooo ooo oo ooo hg 7 Connector Pin Arrangement Viewed from Cable Side 2 Cable Cable length 1 8 m max A shielded cable composed of twisted pair wires is recommended for noise prevention 1 3 Parallel Interface Level LOW 0 V to 0 8 V HIGH 2 4 Vto 5 0 V 41956001TH Rev 6 171 Oki Data CONFIDENTIAL 1 4 Timing Charts Compatible mode a Data receiving timing PARALLEL DATA DATA BITs 1 to 8 3 0 5 us min mi 0 5 us min 0 5 us E nStrobe 0 5 us min 0 5 us max BUSY nAck 0 5 us to 3 us He 0 min b On line off line switching timing by ON LINE SW ON LINE SW SES SE BUSY SELECT 100 ms max c Off line on line switching timing by ON LINE SW ON LINE SW ager gt BUSY NT NO SELECT _TPT e ACKNOWLEDGE d ninit timing invalid by default Menu set 50 us min INPUT PRIME BUSY SELECT bus max ACKNOWLEDGE 41956001TH Rev 6 172 Oki Data CONFIDENTIAL 1 5 Parallel UE Signals Table 8 1 shows interface signal names a
29. ERROR COLOR DENSITY CALIB ERROR COLOR DENSITY CALIB ERROR COLOR DENSITY SENSOR ERROR COLOR DENSITY SENSOR ERROR COOLING DOWN COOLING DOWN CUSTOM DIAGNOSTICS MODE CUSTOM DIAGNOSTICS MODE CYAN DRUM LIFE OVER CYAN DRUM LIFE OVER CYAN DRUM NEAR LIFE CYAN DRUM NEAR LIFE CYAN DRUM UNIT FUSE CUT ERROR CYAN DRUM UNIT FUSE CUT ERROR CYAN DRUM UP DOWN ERROR CYAN DRUM UP DOWN ERROR CYAN IRREGULAR ERROR CYAN DETECT VALUE ERROR CYAN LED HEAD ERROR CYAN LED HEAD ERROR CYAN REGISTRATION ERROR CYAN COLOR IRREGULARITY ERROR CYAN REGISTRATION OUT HORIZONTAL Abnormal color irregularity registration value detected in cyan sub scan registration CYAN REGISTRATION OUT LEFT CYAN REGISTRATION OUT LEFT CYAN REGISTRATION OUT RIGHT CYAN REGISTRATION OUT RIGHT CYAN SENSOR ERROR LEFT CYAN SENSOR ERROR LEFT CYAN SENSOR ERROR RIGHT CYAN SENSOR ERROR RIGHT CYAN TONER EMPTY CYAN TONER EMPTY CYAN TONER LOW CYAN TONER LOW CYAN TONER SENSOR ERROR CYAN TONER SENSOR ERROR CYAN ID DENSITY ERROR 1 CYAN ID DENSITY ERROR 1 CYAN ID DENSITY ERROR 2 CYAN ID DENSITY ERROR 2 DIAGNOSTICS MODE DIAGNOSTICS MODE DISPOSAL TONER FULL DISPOSAL TONER FULL DISPOSAL TONER NEAR FULL DISPOSAL TONER NEAR FULL 41956001TH Rev 6 84 Oki Data CONFIDENTIAL Panel Display Details DRIVE MOTOR
30. HP GL 2 is under development and there is no plan to implement as yet in the product The PDF function requires Adobe Postscript thus switching ON OFF of PDF alone is disabled Setting Adobe Postscript on DISABLE will set the PDF function to DISABLE as well On the PX711 713 neither Adobe Postscript nor PDF can be set to DISABLE They are to be always set to ENABLE for use Even if they are set to DISABLE the printer processes the data it receives This item is incorporated only in the menu ahead of time for future extension 41956001TH Rev 6 67 Oki Data CONFIDENTIAL Table 3 0 2 2 Maintenance Menu display Table Category Item 1st Line Value 2nd Line Functions The details depend on Network Not used DIAGNOSTIC MODE Enters engine self diagnostic mode XX XX XX The display in place of xx xx varies among the 3 0 1 3 1 3 1 1 PU version The disply within this category depends on the Engine Maintenance specs Switch operations and LCD displays in Engine Self diagnostic Mode depend on the instructions from the Engine F W hence they are different from the operation spec in the Controller F W Engine Self diagnostic Mode is excutable even if the Controller board is removed For details see the Engine Unit spec as needed ID Check Pattern Printing TEST PRINT MENU item This pattern can be used for the cause investigation specifying of color C M Y K of the
31. MT sensor Yes Proceed to A No Replace the multipurpose tray assembly Yy No Is the resist motor rotating No ls 34V output to fuse F4 on the engine board No Replace the low voltage power unit Yes Check the cable connections then replace the engine board lt Yes Check the cable connections then replace the engine board 41956001TH Rev 6 114 Oki Data CONFIDENTIAL 3 Path jam r Do path jams occur right after power ON Yes Is the jam at the entrance belt sensor Yes Remove the jammed paper H No Does the light sensor lever function properly No Replace the light sensor lever y Yes Does the belt sensor lever function properly Operate the sensor lever and check the FSENS connector pin signal on the engine board K7N PWB Pin 6 Entrance belt sensor No Check the cable connections then replace the sensor board R71 PWB Y Yes Check the signal cable Is it connected properly No Connect the cable properly lt 4 Yes Replace the engine board Y No Do path jams occur right after papers are absorbed Yes Did the paper reach the light sensor Yes Proceed to A y No Is the resist motor rotating No Is the main feed motor resistance within the regulated value approx 7 90 No Replace the resist motor Yes Check the gear mesh status then replace the engine board Y Yes Replace resist motor A or B Y No Do path jams occur upon loading paper 1 Yes Is the be
32. Menu Normal Paper Black Print Used for fine adjustment when scratches or dots are notable on print results Decrement if the highly dense print portion seems dispersed or scattered with white dust Increment if the print result seems faint Normal paper color setting Normal Paper Color Print Used for fine adjustment when scratches or dots are notable on print results Decrement if the highly dense print portion seems dispersed or scattered with white dust Increment if the print result seems faint OHP paper black setting OHP Black Print Used for fine adjustment when scratches or dots are notable on print results Decrement if the highly dense print portion seems dispersed or scattered with white dust Increment if the print result seems faint OHP paper color setting OHP Color Print Used for fine adjustment when scratches or dots are notable on print results Decrement if the highly dense print portion seems dispersed or scattered with white dust Increment if the print result seems faint 41956001TH Rev 6 69 Oki Data CONFIDENTIAL 3 1 2 Engine maintenance mode Three modes from Level 1 to Level 3 are in the engine maintenance mode Level 1 is a mode that checks the media transport and basic movement of the print system Level 2 checks the counter for consumables and tests the correcting function of color displacement and is a mode that does not require sp
33. Replace belt Set duplex unit 360 Duplex unit is open When duplex unit is removed from printer Does error recover by resetting duplex unit Normal Replace duplex unit or engine board 41956001TH Rev 6 109 Message Paper jam detected after paper rotated in duplex unit Table 5 1 1 Operator Alarms 6 6 Error Description Check paper jam in duplex unit Oki Data CONFIDENTIAL Solutions Remove jammed paper Check replace duplex unit Paper jam during paper feed from duplex unit Check paper jam in duplex unit Remove jammed paper Check replace duplex unit Check miss feed in duplex unit Remove miss fed paper and close cover Check replace duplex unit Paper jam during paper feed from cassette 1 2 3 40r5 Check miss feed in duplex unit Remove miss fed paper and set cassette Check replace cassette 1 2 3 4 or 5 Paper jam detected between black ID and fuser 1 Check paper jam between yellow ID and fuser 2 Check fuser unit load Remove jammed paper Replace fuser unit Paper jam detected in fuser or during paper ejection from fuser 1 Check paper jam in fuser and between yellow ID and fuser 2 Check if paper ejection switch is proper Remove jammed paper Replace paper ejection switch Paper jam detected when paper started to enter duplex print unit Check paper jam in duplex unit or at
34. Up Down movement error of the image drum unit ID Turn the printer OFF then turn it ON after a few seconds Are all ID drums rotating properly during print operation No Is the ID motor resistance within the regulated value approx 2 40 No Replace the faulty IDU motor Y Yes ls 34V output to F3 and F5 on the engine board No Replace the low voltage power unit Y Yes Check the cable connections then replace the engine board Yes Is the IDU sensor terminal functioning properly No Check the gear mesh status and sensor terminal function the replace the gear or sensor terminal Yes Is the ID sensor terminal functioning properly Check the JODEN connector pin signal on the driver board K7N PXB Pin 12 IDU sensor yellow Pin2 IDU sensor magenta Pin 4 IDU sensor cyan Pin 14 IDU sensor black Are all at 5V level or OV level No Replace the connection board N71 PWB Yes Check the cable connection between the connection board N71 PWB and engine board K7N PWB then replace the engine board 41956001TH Rev 6 119 Oki Data CONFIDENTIAL Fuser unit error Do fuser errors occur right after power ON A Yes Is the heat roller thermister disconnected or generating a short circuit See Fig 5 1 Approx 190k 980kQ in room temperature of 0 43 degrees Celsius e Yes Replace the fuser unit Is the back up roller thermister disconnected or generating a short circuit See Fig
35. YES End h YES Check the cable connections then replace the connection board Y73 PWB Didthe printer recover YES End Y NO Is the engine board K7N PWB connected properly to the connection board Y73 PWB NO Connected the engine board properly to the connection board y YES Check the cable connections then replace the engine board K7N PWB Did the printer recover YES End Y no Is the I D terminal connected properly to the contact assembly See Fig 5 3 NO Connect the I D terminal properly to the contact assembly YES Replace the image drum Note 1 Remove EEPROM from the old board and set it on the new board upon replacing the engine board K7N PWB 2 If EEPROM is not replaced refer to section 3 2 2 41956001TH Rev 6 126 Oki Data CONFIDENTIAL Thick white lines streaks or blurred color lines streaks appear in the vertical direction Fig 5 2 Isthe LED head dirty YES Clean the LED head Yy NO Is the LED head assembly connected to the connection board Y73 PWB properly NO Connect the LED head assembly to the connection board Y73 PWB properly y YES Check the cable connections then replace the LED head assembly Did the printer recover YES End d NO Check the cable connections then replace the connection board Y73 PWB Did the printer recover YES End y NO Is the engine board K7N PWB connected properly to the connection board Y73 PWB NO Connected the
36. amount of color toner used This self diagnosis is used for displaying the continuous status of a consumable Continuous status of a consumable is the total count of a consumable that is not initialized even upon being replaced The consumed amount is counted continuously 1 Press the Q and keys until the normal self diagnostic mode is entered and the continuous status of a consumable is displayed in the top line Key increments the item and Key decrements the item 2 The total consumed amount of a consumable is displayed by pressing the and keys Keys and are invalid 3 Press the key to end the test Status returns to that described in 1 Total sheets feed Top Display TOTAL SHEETS FEED Bottom Display kkkkkkkk PRINTS Decimal system Printed sheets Details Total number of fed sheets including passed paper Print black BLACK IMPRESSIONS kkk kkk k IMAGES Decimal system Printed sheets Displays number of Print yellow YELLOW IMPRESSIONS PEE EEE EE IMAGES Decimal system Printed sheets printed sheets for each Print magenta MAGENTA IMPRESSIONS EEEE EEEE IMAGES Decimal system Printed sheets color ID Print cyan CYAN IMPRESSIONS EEEE EEEE IMAGES Decimal system Printed sheets 41956001TH Rev 6 83 Oki Data CONFIDENTIAL 3 1 2 9 Error Messages and their details Panel display Panel Disp
37. carrier clutch option ID UP DOWN FAN1 TEST Power Source Fan FAN2 TEST Control Unit Fan 41956001TH Rev 6 771 Oki Data CONFIDENTIAL 3 1 2 5 Test print This self diagnostic routine is used to print the test patterns in the PU The other test patterns are stored in the controller 1 Press the 1 and 5 keys until the self diagnostic Level 1 mode is entered and TEST PRINT is displayedin the top line Key 1 increments the test item and Key decrementsthetestitem 2 The bottom line displays the setup items applied only for test print Press the 2 and keys until the corresponding item is displayed Key 2 increments the item and Key 6 decrements the item 3 When the 3 and 9 keys are pressed the setup items appear in the top line and set values appear in the bottom line The set value increments by pressing the key and decrements by pressing the 7 key The value that is set at the end will be applied Repeat Stop 3 as required TEST PATTERN Set Value Function PRINT EXECUTE Press Key to start print Press Key to end print In page unit TEST PATTERN 0 empty page 1 7 Refer to the following page pattern print 8 15 empty page TRAY1 Set paper feed source TRAY2 TRAY3 FF 0000 Set number of pages to test print ON Select color or monochrome OFF 2 PAGES STACK Perform duplex print with 2 page stack OFF Set duplex print to OFF 1PAGES STACK
38. problem item the confirmation of the periodicity of the following problem that it originated in ID the LED head It is composed of CMYK color 20 duty each of the patterns print 2 pages Operation Press switch Without HDD 0 0 3 3 With HDD 0 0 0 3 3 Vertical Black White Lines Vertical Black White Bands Horizontal Black White Lines Horizontal Black White Bands Print pattern Page 1 Page 2 Maintenance Mode and Functions Maintenance menu A maintenance menu category is located in the general menu category The following items are those that can be set with this menu 41956001TH Rev 6 68 Maintenance Menu Category MAINTENANCE MENU Item 1st Line EEPROM reset Value 2nd Line EXECUTE DF Oki Data CONFIDENTIAL Functions Resets EEPROM for CU SAVE MENU Save menu setting EXECUTE Saves current menu setting A message asking Are you sure and a choice of YES NO will appear RESTORE MENU Return to saved menu setting EXECUTE Changes setting to the stored menu setting Displayed only when a menu setting is stored NOTE Stored in CU Flash directly attached In HDD if HDD exists POWER SAVE Power save function Normal paper black setting Enabled Disabled Enables or disables the power save mode The time to switch to Power Save Enable can be changed with the Power Save Delay Time Item in the System Configuration
39. x Z WOU x z NNIO Wu X d l SN SNINIG 4 S91U0JJUSD jaued J0yes9dO yeoH 199 L PeeH G371 Tei 41956001TH Rev 6 1 2 Printer Engine Specifications The inside of the printer is composed of the followings e Electrophotographic Processor Paper Paths e Controller Block CU and PU e Operator Panel e Power Units High Voltage Unit and Low Voltage Unit Figure 1 2 shows the printer configuration Figure 1 2 Oki Data CONFIDENTIAL 41956001TH Rev 6 8 Oki Data CONFIDENTIAL 1 3 Option Configuration The followings are available as options on C9500 C9300 1 2nd Tray 3rd Tray Note Don t use one for C9200 C9400 2 Duplex Unit Note Don t use one for C9200 C9400 3 High Capacity Tray Note Don t use one for C9200 C9400 4 Expansion Memory 64 128 256 512MB gt lt gt gt Note Don t use one for C9200 C9400 5 Internal Hard Disk Note Don t use one for C9200 C9400 6 Ethernet Board Note Don t use one for C9200 C9400 41956001TH Rev 6 9 Oki Data CONFIDENTIAL 7 Finisher Unit 9 Dual Purpose Finisher and Copy Unit Table and Copy Unit Extension Rack Color Copy Unit Extension Rack Dual Purpose Finisher and Copy Unit Table ec
40. 0 series of printers supports the IEEE std 1284 1994 nibble mode Note that when used with personal computers or cables that do not comply with the standards the printers may exhibit unpredictable behavior 41956001TH Rev 6 173 Oki Data CONFIDENTIAL Universal Serial Bus USB Interface Specifications 2 1 USB Interface 1 Basic specifications Conforms to USB specification revision 1 1 2 Transmission mode Full speed max 12 Mbps 0 25 3 Power Control Self power device 2 2 USB Interface Connector and Cable 1 Connector Printer side Type B receptacle Upstrem port UBB 4R D14T 1 made by JST or equivalent Connector pin layout Cable side Type B plug 2 Cable Cable length 5 m max cable compliant with USB specification revision 1 1 A shielded cable must be used 2 3 USB Interface Signals Function Power Supply 5V red Data transmission white Data transmission green Signal ground black 41956001TH Rev 6 174 Oki Data CONFIDENTIAL APPENDIX B 2ND 3RD TRAY HIGHT CAPACITY TRAY UNIT 2nd Tray 1 Control PWB Paper Size Sensor PWB 1 Unscrew the five screws 1 to remove the cover rear opt 2 2 Unscrew the four screws 3 to remove the cover side L opt 3 Unscrew the two screws 6 to remove the cover side R sub opt 4 Unscrew the screw to remove the stop
41. 186 Error Communication disability with option unit detected by engine 180 Envelope Feeder Not used 181 Duplex unit 182 Tray2 unit 183 Tray3 unit 184 Tray4 unit 185 Tray5 unit 186 Finisher unit Is the error message displayed sgin Check the connector between the printer and the unit and reinstall the unit Service Call 187 Error Communication with control panel disabled Is cable properly connected to control panel Connect properly Replace control panel and cable Service Call 200 Error 202 Error Error occurered while writing over the PU firmware This does not occur at user level Turn the printer OFF ON and retry to download the PU firmware again Usually the procedure PU firmware download which isn t done POWER OFF ON 209 DOWNLOAD ERROR Downloading Media Table to PU has failure Related to Custum Media Type Turn the printer OFF ON and retry to download the PU firmware again Usually the procedure PU firmware download which isn t done Service Call 203 Error 208 Error 210 Error 214 Error OxFFE Error OxFFF Error An error was detected of the CU program Reinstall the CU board Is the error message displayed again Please report the address 24 charactoers in the indicated LCD if possible Turn the printer OFF ON 41956001TH Rev 6 108 Message Close cover 310 Top cover op
42. 2 I F ERROR TRAY2 TYPE MISMATCH TRAY2 TYPE MISMATCH TRAY3 COVER OPEN PX713 TRAY3 COVER OPEN PX713 TRAYS I F ERROR TRAY3 I F ERROR TRAY3 TYPE MISMATCH TRAY3 TYPE MISMATCH TRAY4 COVER OPEN PX713 TRAY4 COVER OPEN PX713 TRAY4 I F ERROR TRAY4 I F ERROR TRAY4 TYPE MISMATCH TRAY4 TYPE MISMATCH TRAY5 COVER OPEN PX713 TRAY5 COVER OPEN PX713 TRAYS I F ERROR TRAY5 I F ERROR TRAY5 TYPE MISMATCH TRAY5 TYPE MISMATCH UPPER HEATER HIGH TEMPER UPPER HEATER HIGH TEMPER UPPER HEATER LOW TEMPER UPPER HEATER LOW TEMPER UPPER HEATER OPEN ERROR UPPER HEATER OPEN ERROR UPPER HEATER SHORT ERROR UPPER HEATER SHORT ERROR WARMING UP WARMING UP YELLOW DRUM LIFE OVER YELLOW DRUM LIFE OVER YELLOW DRUM NEAR LIFE YELLOW DRUM NEAR LIFE YELLOW DRUM UNIT FUSE CUT ERROR YELLOW DRUM UNIT FUSE CUT ERROR YELLOW DRUM UP DOWN ERROR YELLOW DRUM UP DOWN ERROR YELLOW IRREGULAR ERROR YELLOW IRREGULAR ERROR YELLOW LED HEAD ERROR YELLOW LED HEAD ERROR YELLOW REGISTRATION ERROR YELLOW REGISTRATION ERROR YELLOW REGISTRATION OUT HORIZONTAL Abnormal color irregularity registration value detected in magenta sub scan registration YELLOW REGISTRATION OUT LEFT YELLOW REGISTRATION OUT LEFT 41956001TH Rev 6 87 Oki Data CONFIDENTIAL Panel Display Details CYAN REGISTRATION OUT R
43. 41956001TH Rev 6 165 Oki Data CONFIDENTIAL Figure 7 4 1 2 166 41956001TH Rev 6 Oki Data CONFIDENTIAL Figure 7 4 2 2 167 41956001TH Rev 6 Paper Tray Guide Parts No Table 7 4 Oki Data CONFIDENTIAL Remarks 41481306 Guide Assy R 1st 41766501 Roller Feed 41488401 Roller Feed A3 41880101 Motor Pulse Hop 41515701 Board A73 41503001 Gear Assy Clutch 2pin 41502601 Rubber Foot 41950401 Paper Size Sensing PWB olo INI aJ a AJOJN Connector Screw T4x6 Screw T4x8 Screw M3x8 Screw T3x10 Screw Screw Screw 41488301 Gear Assy Clutch 3pin 414387801 41956001TH Rev 6 168 Oki Data CONFIDENTIAL Figure 7 5 169 41956001TH Rev 6 Duplex Unit Parts No Table 7 5 Oki Data CONFIDENTIAL Remarks 41945701 Duplex Unit Duplex Unit Duplex Unit Screw SP3x10 Screw T3x8 Screw M3x6 41956001TH Rev 6 170 Oki Data CONFIDENTIAL APPENDIX A INTERFACE SPECIFICATIONS 1 Parallel Interface Specifications 1 1 Parallel Interface Mode Compatibility mode Nibble mode
44. 41956001TH Rev 6 27 Oki Data CONFIDENTIAL ct Guide Assy LC SV I SE gar OK NE eh a 28 ct Guide Assy ct Guide Assy 2 3 6 Eje ew 7 screws Q and remove the Eje Unscr UKE XG TZ y pm PR SUS 7 e TEZ Si e ESEE y d pa gt J Figure 2 3 6 Eje 41956001TH Rev 6 Oki Data CONFIDENTIAL 2 3 7 Cassette Assy Cover Blind Side Cover Assy 1 2 3 4 a a ee Leer Take out the Cassette Assy CO Release 2 joints and remove the Cover Blind Unscrew 2 screws and remove the stopper Unscrew 5 screws release the claw at the left support of the Side Cover R and remove the Side Cover R Figure 2 3 7 Cassette Assy Cover Blind Side Cover Assy 41956001TH Rev 6 29 Oki Data CONFIDENTIAL 2 3 8 Feed Roller 1 Take out the Cassette See Sec 2 3 7 2 Release the latch and remove the Feed Rollers Figure 2 3 8 Feed Roller 41956001TH Rev 6 30 2 3 9 Left Side Cover 1 Unscrew 4 screws Q and remove the Left Side Cover Figure 2 3 9 Left Side Cover Oki Data CONFIDENTIAL 41956001TH Rev 6 31 Oki Data CONFIDENTIAL 2 3 10 Face Up Tray 1 Open the Face Up Tray to the arrow direction release the joints of the Links 2 joints each and then remove the Face Up Tray i A Ai Ai dii
45. 472 PUNCH CHIP BOX MISSING The punch chip box of Finisher unit is removed INSTALL FINISHER 473 FINISHER IS REMOVED The finisher unit is removed REMOVE THE PAPER 480 STACKER FULL Stacker full is occurring in the upper part of the printer REMOVE THE PAPER 481 FINISHER STACKER FULL Stacker full in the finisher is occurring REMOVE THE PAPER 482 FINISHER STACKER FULL Stacker full in the finisher is occurring LOAD mmmmmmmmm 490 MPTRAY EMPTY LOAD mmmmmmmmm 491 TRAY1 EMPTY LOAD mmmmmmmmm 492 TRAY2 EMPTY LOAD mmmmmmmmm 493 TRAY3 EMPTY LOAD mmmmmmmmm 494 TRAY4 EMPTY LOAD mmmmmmmmm 495 TRAY5 EMPTY Reserved for FRONT FEEDER Printing request is issued to the empty tray Load mmmmmmmmm paper It takes a while until the status disappears after you have closed the tray and the lever lifted mmmmmmmmm Paper Size A4 B5 A6 SET mmmmmm ON MPTRAY AND PUSH ON LINE SWITCH Manual paper feed is required Manually insert the paper shown by mmmmm mmmmmmmmm Paper Size A4 B5 A6 41956001TH Rev 6 Oki Data CONFIDENTIAL LCD Messages Description CHECK PAPER CASSETTE Print request was made to Tray1 5 to 520 TRAY1 LIFT UP ERROR which Tray Lift Up Error has occurred Lift Up Retry will take place when the CHECK PAPER CASSETTE tray is removed and put back in 521 TRAY2 LIFT UP ERROR PX713 only CHECK PAPER CASSETTE
46. 5 1 Approx 190k 980kQ in room temperature of 0 43 degrees Celsius e Yes Replace the fuser unit k Y no Y No Does a fuser unit error occur approx three minutes after power ON e No Proceed to A Y Is the heater in the fuser unit turned ON Is it hot Yes Replace the engine board No Replace the fuser unit Y No Is AC voltage output between CN1 connector pin 1 and pin 3 in the low voltage power unit e No Replace the low voltage power unit Yes Replace the fuser unit Heat roller thermister Figure 5 1 41956001TH Rev 6 120 Oki Data CONFIDENTIAL Motor fan error Does the low voltage power fan rotate at power ON No Is 34V output to fuse F7 on the engine board K7N PWB No ls 34V output to the power connector on the engine board K7N PWB 34V Pin 12 13 14 No Check the cable connections then replace the low voltage power unit Yes Replace the engine board y Yes Was the low voltage power board replaced Yes End Y No Replace the low voltage power board Y Yes Does the engine board fan rotate at power ON No Is 34V output to fuse F7 on the engine board K7N PWB No ls 34V output to the power connector on the engine board K7N PWB 34V Pin 12 13 14 No Check the cable connections then replace the low voltage power unit Yes Replace the engine board Y Yes Replace the engine board fan Y Yes End 41956001TH Rev 6 121
47. Check the media thickness detection value with the fourth sheet Media Transparency 42404301 Paper thickness difference Within 10um 3 4 1 Applicable Operating Systems and Interfaces and File Required Software AdjustmentMM exe Ver 1 12 File Required Opusbase dil File Type File Name Remarks Win9x Series Centronics No file required No file required The interface port must be checked for its 95 98 Me bidirectional setting USB driver Oki USB Driver for With the insertion of a USB installation screen Win98 exe display is provided Win2000 XP Centronics Inapplicable USB No file required No file required Note For use of a Centronics interface the interface port must be checked for its bidirectional setting Checking Check the parallel port is set to bidirectional in the BIOS setup Parallel Mode parameter Bi directional No ECP EEP Note BlOS setup and program words vary with personal computers Be sure to refer to the user documentation for the PC used Example for NEC PCs 1 Power on the PC 2 POST Power On Self Test details are displayed on the PC screen and then at the lower left of the screen Press lt F2 gt to enter SETUP is shown At the press of lt F2 gt SETUP is activated and the Main menu appears Select Peripheral Configuration from the Advanced menu Select Parallel Mode and check the parallel port is set to Bi directional 3 4 5 6 Press Esc to en
48. EGISTRATION SENSOR ERRORS Varies Light Registration Sensor Error Black This is not user level error PRESS ONLINE SW COULD NOT STAPLE PUNCH TOO THICK PAPER Varies Varies Staple Punch could not be executed because the media was too thick This appears when the media too thick to be stapled punched has been detected Detection of Transparency falls under this category Pressing the ONLINE key will clear the message R PRESS ONLINE SWCOULD NOT DUPLEX TOO THICK PAPER Varies Varies Could not perform Duplex printing because the paper is too thick Displays when paper is detected to be too thick for Duplex printing The message will disappear when the ONLINE key is pressed 41956001TH Rev 6 194 Oki Data CONFIDENTIAL 3 C7100 7300 9300 9500 Series Warning messages Related to usage media LCD Messages Description Comments ttttt NEAR END Varies Varies The paper in the selected tray is near end YELLOW TONER LOW Varies Light MAGENTA TONER LOW CYAN TONER LOW Varies Varies Light BLACK TONER LOW YELLOW DRUM NEAR LIFE Varies Varies MAGENTA DRUM NEAR LIFE CYAN DRUM NEAR LIFE Varies Varies BLACK DRUM NEAR LIFE FUSER UNIT NEAR LIFE Varies Varies Toner amount is low Displayed in a combination of other message in the first line In case of MENU hLOW TONER STOP h ATTENTION LED blinks a
49. ER SUPPLY FAN MOTOR ERROR PU fan motor error POWER SUPPLY LSI ERROR POWER SUPPLY LSI ERROR PROCESS CONTROL OFF PROCESS CONTROL OFF PROCESS WAIT MODE Adjusting color irregularity density upon starting from CU PUNCH BOX NOT EXISTING PX713 PUNCH BOX NOT EXISTING PX713 PUNCH DUST OVERFLOW PX713 PUNCH DUST OVERFLOW PX713 REGISTRATION SENSOR CALIBRATION ERROR REGISTRATION SENSOR CALIBRATION ERROR R SIDE COVER OPEN PX713 R SIDE COVER OPEN PX713 SHUTTER ERRORI Density adjustment shutter error 1 SHUTTER ERROR2 Density adjustment shutter error 2 STACKER FULL BOTTOM BIN PX713 STACKER FULL BOTTOM BIN PX713 STACKER FULL FACE DOWN STACKER FULL FACE DOWN STACKER FULL MAIL BOX1 PX711 STACKER FULL MAIL BOX1 PX711 STACKER FULL MAIL BOX2 PX711 STACKER FULL MAIL BOX2 PX711 STACKER FULL TOP BIN PX713 STACKER FULL TOP BIN PX713 THICKNESS ADJSTING THICKNESS ADJSTING THICKNESS NON PAPER AD ERROR AD out of regulated value error upon no media THICKNESS PAPER THICKNESS ERROR Media thickness out of range error THICKNESS SNS AD ERROR Sensor output difference out of range error upon no media THICKNESS THICK_PAPER ERROR Speed adjustment error TOP COVER OPEN TOP COVER OPEN TRAY1 TYPE MISMATCH TRAY1 TYPE MISMATCH TRAY2 COVER OPEN PX713 TRAY2 COVER OPEN PX713 TRAY2 I F ERROR TRAY
50. Fuser Unit Exhaust Fan Circuit Diagram Red o 34 V 30 White FANALM N Illustration Resistance CU Board Red 1 0 5V 30 White FANALM N TYLLNSGI4NOO q MO 9 194H HLI009956 Lt Evi Fuser Unit Upper roller dA Thermostat Thermostat gt Circuit Diagram Heater Backup roller Heater e bo c do Thermistor bo Thermistor c do Thermistor Left Illustration 1 Upper roller side 2 Backup roller side Resistance Between pins a and b Between pins c and d 231 4k at 25 C Between pins e and f 231 4k at 25 C Between pins a and b Between pins c and d 0 or open Between pins e and f 231 4k at 25 C TYLLNSGI4NOO q MO 6 2 Parts Layout on Boards 1 1 Print Engine Controller PWB K7N 3 PWB 600dpi
51. HMF C9500 HME C9300 OLD Version TIG 2 TIG 3 Ver x1 xx or x2 xx 93C86 ROM DIMM and EEPROM of NEW Version HME HMF Ver x3 xx 24032 each board cannot be used TIG 2 TIG 3 Ver x1 xx or x2 xx 24C32 NG with the boder another sige NG TIG 2 TIG 3 Ver x3 xx NG 93086 How to recognize Combination HME HMF Ver x1 xx or x2 xx NG 24C32 HME HMF Ver x3 xx 93C86 NG 1 Serial No OLD Version XXXA XXXXXXX NEW Version xxxB xxxxxxx or SAP system serial No 212A 1004702 N31033C D Made in Thailand 2 Main Map printting CU F W Ver GEGEN OLD Version x1 xx or x2 xx NEW Version x3 xx 3 Board appearance OLD Version NEW Version There is printting of NBC 2 on the board The position of HDD and Centoro See page 147 Program ROM DIMM There are two kinds of program ROM DIMM CRF Flash ROM DIMM TNY P2ROM DIMM Flash ROM is rewritable P2ROM is not rewritable Parts number are also changed whenever the versions change NIC Card There are three kinds of NIC Cards Oki LAN 6200e ODA Oki LAN 7300e ODA OEL APS Oki LAN 8100e ODA OEL APS Note To use Oki LAN 8100e software for the NIC must be downloaded to a CU main board Software for the NIC is downloaded to a CU main board HMF HME before shipment of aprinter or a service board As software is deleted when forced initialization is performed to a Flash ROM redownloading of the software is required Software is not downloaded
52. IAL Remarks 41949401 Guide Assy R Opt 3 6 12 2nd tray 1st 2nd unit of HCF 41949403 Guide Assy R Opt 6 12 3rd unit of HCF 41766501 Roller Feed 18 36 41488401 Roller Feed A3 12 41880201 Motor Pulse Hop 41515701 Board A73 12 41503001 Gear Assy Clutch 3 9 3 3 12 3 3 12 41502601 Rubber Foot 12 48 olo INI aJ A AJ O ND 2201000P0140 Connector 4PB4013 3101P006 Screw T4x6 4PB4013 3101P008 Screw T4x8 4PB4013 3100P008 Screw M3x8 4PB4083 2500P010 Screw T3x10 PSW2W3 10C Screw PSW2W3 16C Screw PSW2W3 20C Screw 41488301 Gear Assy Clutch 41547815 Cassette Assy Opt OEL APS 41547816 Cassette Assy Opt ODA 41503601 Cover Side L Opt 41503801 Cover Rear Opt 41780306 Board V7X 41950401 Board B73 41503701 Cover Side R Sub Opt 41546505 Cover Assy R 2nd tray 1st 2nd unit of HCF 41546503 Cover Assy R 3rd unit of HCF 2201000P0141 Connector 41487801 Motor Geard WWW 0 DIL DIDI DI ol ol oi ol oi ol Oo Oo 41547701 Castor Po N D 41956001TH Rev 6 184 APPENDIX C C7100 7300 9300 9500 SERIES ERROR MESSAGES 1 C7100 7300 9300 9500 Series Error messages Caution Raise in the fac
53. IGHT CYAN REGISTRATION OUT RIGHT CYAN SENSOR ERROR LEFT CYAN SENSOR ERROR LEFT CYAN SENSOR ERROR RIGHT CYAN SENSOR ERROR RIGHT CYAN TONER EMPTY CYAN TONER EMPTY CYAN TONER LOW CYAN TONER LOW CYAN TONER SENSOR ERROR CYAN TONER SENSOR ERROR CYAN ID DENSITY ERROR 1 CYAN ID DENSITY ERROR 1 CYAN ID DENSITY ERROR 2 Details of jam error display CYAN ID DENSITY ERROR 2 Panel Display Details INFEED TRAY1 Tray 1 hopping error INFEED TRAY2 Tray 2 hopping error INFEED TRAY3 Tray 3 hopping error INFEED TRAY4 Tray 4 hopping error INFEED TRAY5 Tray 5 hopping error INFEED MP FEEDER MP feeder hopping error INFEED DUPLEX Duplex hopping error INPATH DUPLEX INPUT Duplex transport jam INPATH DUPLEX ENTRY Duplex internal jam INPATH REVERSAL Duplex reversal unit jam INPATH FEED Feed jam INPATH TRANSPORT INPATH EXIT Transport jam Ejection jam INFEED Data on paper remaining at paper feed slot INPATH Data on paper remaining in paper path 41956001TH Rev 6 88 Oki Data CONFIDENTIAL 3 1 3 Various print jobs with single printer unit attached with a controller Menu map print Prints program version configuration of the control unit and other printer configuration and setting Operation Press switch Without HDD 0 gt 3 gt 3 With HDD 0 gt
54. LE OPERATION FAILED 10 32010 NOT SAME VOLUME DISK FILE OPERATION FAILED 11 32011 READ ONLY DISK FILE OPERATION FAILED 12 32012 ROOT DIR FULL DISK FILE OPERATION FAILED 13 32013 DIR NOT EMPTY DISK FILE OPERATION FAILED 14 32014 BAD DISK DISK FILE OPERATION FAILED 15 32015 NO LABEL DISK FILE OPERATION FAILED 16 32016 INVALID PARAMETER DISK FILE OPERATION FAILED 17 32017 NO CONTIG SPACE DISK FILE OPERATION FAILED 18 32018 CANT CHANGE ROOT DISK FILE OPERATION FAILED 19 32019 FD OBSOLETE DISK FILE OPERATION FAILED 20 32020 DELETED DISK FILE OPERATION FAILED 21 32021 NO BLOCK DEVICE DISK FILE OPERATION FAILED 22 32022 BAD SEEK DISK FILE OPERATION FAILED 23 32023 INTERNAL ERROR DISK FILE OPERATION FAILED 24 32024 WRITE ONLY DISK FILE OPERATION FAILED 25 32025 WRITE PROTECTED DISK IS WRITE PROTECTED 32026 41956001TH Rev 6 198 198
55. MPTY MAGENTA TONER EMPTY MAGENTA TONER LOW MAGENTA TONER LOW MAGENTA TONER SENSOR ERROR MAGENTA TONER SENSOR ERROR MAGENTA ID DENSITY ERROR 1 MAGENTA ID DENSITY ERROR 1 MAGENTA ID DENSITY ERROR 2 MAGENTA ID DENSITY ERROR 2 MAILBOX I F ERROR PX711 MAILBOX I F ERROR PX711 MISSING BELT UNIT MISSING BELT UNIT MISSING BLACK DRUM MISSING BLACK DRUM MISSING CYAN DRUM MISSING CYAN DRUM MISSING FUSER UNIT MISSING FUSER UNIT MISSING MAGENTA DRUM MISSING MAGENTA DRUM MISSING YELLOW DRUM MISSING YELLOW DRUM MULTI PURPOSE FEEDER STAGE POSITION MULTI PURPOSE FEEDER STAGE POSITION PAPER END MULTI PURPOSE FEEDER PAPER END MULTI PURPOSE FEEDER PAPER END TRAY1 PAPER END TRAY1 PAPER END TRAY2 PAPER END TRAY2 PAPER END TRAY3 PAPER END TRAY3 PAPER END TRAY4 PAPER END TRAY4 PAPER END TRAY5 PAPER END TRAY5 PAPER NEAR END MULTI PURPOSE FEEDER PAPER NEAR END MULTI PURPOSE FEEDER PAPER NEAR END TRAY1 PAPER NEAR END TRAY1 PAPER NEAR END TRAY2 PAPER NEAR END TRAY2 PAPER NEAR END TRAY3 PAPER NEAR END TRAY3 41956001TH Rev 6 86 Oki Data CONFIDENTIAL Panel Display Details PAPER NEAR END TRAY4 PAPER NEAR END TRAY4 PAPER NEAR END TRAY5 PAPER NEAR END TRAY5 PAPER PILE OUT OF TRAY Paper transport error PAPER SIZE ERROR PAPER SIZE ERROR POW
56. MS TH 949 Od JOSUSS Juoy JUG xejdng TH 949 Od JOSUSS yeas juud xajdng TH 1940 Pod JOSUSS ug u zuid xajdnq uondo LL NVOS HOLIMS Hxxx aner AY Josuas ainyesoduay Her aner AY Josuas AYPILUNH OL NYOS HOLIMS H aner Av Jesn MO aq JOSUaS 18 U29 H anjea av Jesnj enoge JOsuas J81USN 60 NVOS HOLIMS H aner qY Josuas 1YPISM Jaded H aner qY Josuas Ausuaeg H aner av 4 JosuOS 1USUWISDP SIP 10 09 H aner qY JOSUSS Auen 10 09 80 NVOS HOLIMS TH 1949 Pod MS bois Jaded apasse TH 1949 Pod MS ois Joded spasse TH 1949 VOd MS 7 8ZIS jaded passe TH 1949 Pod MS 22ZIS Jaded spassey 2 7 91421 995 20 NYOS HOLIMS TH 1949 VOd JOSUSS dHO TH 9 9 Lod MS Ajdwea seded JIN TH 9 9 Lod youms doy LN 90 NVOS HOLIMS GO NVOS HOLIMS TH 9 9 Lod MS 48109 1UOJ4 TH 9 9 Lod MS 49109 Jeddn vO NYOS HOLIMS 0 NVOS HOLIMS TH 949 Od TH 1849 VOd JOSUSS 1 U0 A 19U0 JSEM og TH 1949 Od TH 1949 Pod JOSUSS JOUO N JOSUSS N 19498 S TH 949 Od TH 1249 Pod JOSUSS 1 U0 I TH 1949 Od JOSUSS 1 U0 M 20 NYOS HOLIMS Josuas Cal TH 1949 VOd Josuas Wa aOUEIUZ LO NYOS HOLIMS TH 1949 VOd Josuas UN SOUEIUZ TH 1949 Del JOSUSS 9JJSSSEO SOUEJIUJ TH 1949 Lod Josuas pua JESU Jaded epasseo
57. OVER HEAT DRIVE MOTOR OVER HEAT DUPLEX I F ERROR DUPLEX I F ERROR DUPLEX TYPE MISMATCH DUPLEX TYPE MISMATCH DUPLEX UNIT OPEN PX713 DUPLEX UNIT OPEN PX713 ENGINE BOARD FAN MOTOR ERROR ENGINE BOARD FAN MOTOR ERROR ENGINE CONTROL ERROR ENGINE CONTROL ERROR ENGINE EEPROM ERROR ENGINE EEPROM ERROR ENGINE EEPROM MISSING ENGINE EEPROM MISSING ENGINE LIFE OVER ENGINE LIFE OVER ENGINE RAM ERROR ENGINE RAM ERROR ENGINE ROM ERROR ENGINE ROM ERROR ENGINE SRAM ERROR ENGINE SRAM ERROR ENV TEMP SENSOR ERROR ENV TEMP SENSOR ERROR FACE UP STACKER OPEN FACE UP STACKER OPEN FLASH HARDWARE ERROR FLASH HARDWARE ERROR FLASH SOFTWARE ERROR FLASH SOFTWARE ERROR FRONT COVER OPEN PX711 FRONT COVER OPEN PX711 FUSER LIFE OVER FUSER LIFE OVER FUSER UNIT FAN MOTOR ERROR FUSER UNIT FAN MOTOR ERROR FUSER UNIT FUSE CUT ERROR FUSER UNIT FUSE CUT ERROR FUSER UNIT MISMATCH FUSER UNIT MISMATCH HOPPING ERROR DUPLEX HOPPING ERROR DUPLEX HOPPING ERROR MULTI PURPOSE FEEDER HOPPING ERROR MULTI PURPOSE FEEDER HOPPING ERROR TRAY1 HOPPING ERROR TRAY1 HOPPING ERROR TRAY2 HOPPING ERROR TRAY2 HOPPING ERROR TRAY3 HOPPING ERROR TRAY3 HOPPING ERROR TRAY4 HOPPING ERROR TRAY4 HOPPING ERROR TRAY5 HOPPING ERROR TRAY5 HUMIDITY SENSOR DEW ERROR HUMIDITY SENSOR DEW ERROR H
58. Oki Data CONFIDENTIAL 5 5 3 Troubleshooting for abnormal images Apply remedies according to the following table when printed images are abnormal as shown below Abnormal Image Flowchart No The entire image is faint or the color is irregular Figure 5 2 The white portion is dirty Figure 5 2 A white page is output Figure 5 2 0 Streaks or solid lines appear in the vertical direction Black line color line black streak color streak Figure 5 2 D White solid lines streaks or blurred color lines streaks appear in the vertical direction Figure 5 2 Faulty fusing image blurs or scatters when touched Consistent abnormality Figure 5 2 Color detachment Color irregularity Different color compared with the original GE E IOPB e AVIO Faint or blurred Dirty white portion All white cc AB Vd NN Vertical lines streaks Consistent abnormality E Vertical white lines streaks Figure 5 2 41956001TH Rev 6 122 Oki Data CONFIDENTIAL An image is generally faint or the color is irregular Fig 5 2 Is the amount of toner low Is Toner Low indicated Yes Refill toner Y No Is regulated paper used No Use regulated paper Y Yes Is the LED head lens dirty Yes Clean the LED head lens Yy No Are all items of the LED head assembly connecte
59. PU K7N Board Re mounting the EEPROM used on the board before the replacement Note CU TIG board Re mounting the EEPROM used on the board before the replacement Note 2 CU HMF HME board Re mounting the EEPROM used on the board before the replacement Note 2 Network information initialization described in section 3 2 6 in replacing CUs containing Oki LAN8100e Oki LAN8100e HMN Board Network information initialization described in section 3 2 6 Shutter Setting the correction value of the calibration chip for detecting density Media Thickness Sensor Adjusting paper thickness detection sensitivity and checking media Assy thickness detection value setting Note When the EEPROM of the PU K7N board is replaced to a new one color balance must be adjusted Note 2 When the EEPROM of the CU board is replaced to a new one the Destination Setting must be adjusted 3 2 1 Precautions in replacing engine control board When replacing the engine control board K7N PWB remove the EEPROM from the old board and set it on a new board for errors other than those of engine EEPROM When SERVICE CALL xxx an engine EEPROM error is displayed on the operator panel the EEPROM must be replaced with new EEPROM In this case perform the operation described in section 3 2 2 3 2 2 Precautions in replacing EEPROM When the EEPROM is not removed from the board and placed on the new board at the time of engine contr
60. PU unit fan motor error 1 Is fan in PU unit operating 2 Error reoccurs after replacing fan motor Replace fan motor Replace engine control board K7N Replace engine control board K7N Service Call 121 Error High voltage power supply I F error Is cable between PU board andhigh voltage power LSI connected properly Connect properly Replace high voltage power supply Check improper connections for high voltage Service Call 122 Error Low voltage power supply fan error Low voltage power supply temperature error 1 Is fan in low voltage power supply unit operating 2 Error reoccurs after replacing fan motor Replace fan motor Replace low voltage power supply Replace low voltage power supply Service Call 123 Error Improper environment humidity detected by sensor 1 Is error message displayed 2 Does error reoccur Turn ON power again Replace humidity sensor Service Call 124 Error Improper environment temperature detected by sensor 1 Is error message displayed 2 Does error reoccur Turn ON power again Replace humidity sensor Service Call 125 Error Error detected at MT home position 1 Is error message displayed 2 Does error reoccur Turn ON power again Replace MT Turn power OFF and wait 126 Dew error Sensor dew error Sensor dew error detected Turn ON power after a while Service Call 127 Error Error d
61. Perform duplex print with 1 page stack e is the default The set items are valid only in this test mode They will not be written in EEPROM Note Page setting Key 1 or shifts the digits Color setting The following indications appear in the panel when Key 1 or is pressed when set to ON Print setting for each color Shifts by pressing Key Nor Switch between ON and OFF is set by pressing Key or Panel indication returns by pressing Key 2 or 6 41956001TH Rev 6 78 Oki Data CONFIDENTIAL COLOR Y ONEM ONEC JONER ON 4 Test print will be executed under the values set in Steps 2 and 3 by pressing the key when PRINT EXECUTE is displayed in the bottom row of the display Press the 7 key to stop the test print When an alarm indicated under Details in the table is detected at the start of test print or during test print a message will appear in the panel display and the print operation will be interrupted Refer to 3 1 2 9 Panel display details for details on errors Print pattern 0 8 15 Empty print Pattern 1 Pattern 2 Pattern 3 Pattern 4 41956001TH Rev 6 79 Oki Data CONFIDENTIAL Pattern 5 Pattern 6 Pattern 7 41956001TH Rev 6 80 e The following messages appear during print operation estos NTS U KKK EEE H kkk Le EFE P No of test print pages unit p
62. Pin 1 2 3 4 5 6 1 YES Is 5V output to the each LED head assemblies on the connection board Y73 PWB 3 pin for YPOW connector LED head assembly yellow 3 pin for MPOW connector LED head assembly magenta 3 pin for CPOW connector LED head assembly cyan 3 pin for KPOW connector LED head assembly black NO Replace the connection board Y73 PWB YES Check the cable connections then replace the LED head assembly Yy NO Check the cable connections then replace the low voltage power unit Did the printer recover YES End Y no Is 34V output to the power connector on the engine board K7N PWB 34V Pin 12 13 14 NO Check the cable connections then replace the low voltage power unit Y ves Is 34V output to HVOLT connector pin 2 on the engine board K7N PWB NO Replace the engine board dd YES Check the cable connections then replace the high voltage power unit or belt cassette assembly Did the printer recover YES End E NO Is the I D unit terminal connected properly to the contact assembly See Fig 5 3 NO Connect the I D unit terminal properly to the contact assembly YES Replace the image drum unit Note 1 Remove EEPROM from the old board and set it on the new board upon replacing the engine board K7N PWB 2 If EEPROM is not replaced refer to section 3 2 2 41956001TH Rev 6 134 Oki Data CONFIDENTIAL Paper thickness error Err Code 323 324 rs the sens
63. RAM DIMM set properly Is error recovered by replacing subject ROM DIMM Reset subject RAM DIMM Replace RAM DIMM Replace CU board Replace EEPROM Service Call 035 Error Sloti RAM Spec Error The CU RAM Slot1 DIMM specification is not supported Is RAM DIMM genuine Is subject RAM DIMM gap setting proper Is error recovered by replacing subject ROM DIMM Use genuine RAM DIMM Reset subject RAM DIMM Replace RAM DIMM Replace CU board Replace EEPROM Service Call 036 Error Slot2 RAM Spec Error The CU RAM Slot2 DIMM specification is not supported Is RAM DIMM genuine Is subject RAM DIMM gap setting proper Is error recovered by replacing subject ROM DIMM Use genuine RAM DIMM Reset subject RAM DIMM Replace RAM DIMM Replace CU board Replace EEPROM Service Call 037 Error Slot3 RAM Spec Error The CU RAM Slot3 DIMM specification is notsupported Is RAM DIMM genuine Is subject RAM DIMM gap setting proper Is error recovered by replacing subject ROM DIMM Use genuine RAM DIMM Reset subject RAM DIMM Replace RAM DIMM Replace CU board Replace EEPROM Service Call 040 Error CU EEPROM Error Is error recovered by replacing EEPROM on CU board Replace EEPROM Recover user environment Replace CU board Replace EEPROM Service Call 041 Error CU Flash Error Flash ROM error on CU board Does error display reappear Replac
64. RAY4 PX713 LIFT ERROR TRAY4 PX713 LIFT ERROR TRAY3 PX713 LIFT ERROR TRAY5 PX713 LIFT ERROR TRAY3 PX713 LIFT ERROR TRAY5 PX713 LIFT UP TRAY1 PX713 LIFT UP TRAY1 PX713 LIFT UP TRAY2 PX713 LIFT UP TRAY2 PX713 LIFT UP TRAY3 PX713 LIFT UP TRAY3 PX713 LIFT UP TRAY4 PX713 LIFT UP TRAY4 PX713 LIFT UP TRAY5 PX713 LIFT UP TRAY5 PX713 LOWER HEATER HIGH TEMPER LOWER HEATER HIGH TEMPER LOWER HEATER LOW TEMPER LOWER HEATER LOW TEMPER LOWER HEATER OPEN ERROR LOWER HEATER OPEN ERROR LOWER HEATER SHORT ERROR LOWER HEATER SHORT ERROR MAGENTA DRUM LIFE OVER MAGENTA DRUM LIFE OVER MAGENTA DRUM NEAR LIFE MAGENTA DRUM NEAR LIFE MAGENTA DRUM UNIT FUSE CUT ERROR MAGENTA DRUM UNIT FUSE CUT ERROR MAGENTA DRUM UP DOWN ERROR MAGENTA DRUM UP DOWN ERROR MAGENTA IRREGULAR ERROR MAGENTA IRREGULAR ERROR MAGENTA LED HEAD ERROR MAGENTA LED HEAD ERROR MAGENTA REGISTRATION ERROR MAGENTA REGISTRATION ERROR MAGENTA REGISTRATION OUT HORIZONTAL Abnormal color irregularity registration value detected in magenta sub scan registration MAGENTA REGISTRATION OUT LEFT MAGENTA REGISTRATION OUT LEFT MAGENTA REGISTRATION OUT RIGHT MAGENTA REGISTRATION OUT RIGHT MAGENTA SENSOR ERROR LEFT MAGENTA SENSOR ERROR LEFT MAGENTA SENSOR ERROR RIGHT MAGENTA SENSOR ERROR RIGHT MAGENTA TONER E
65. UMIDITY SENSOR ERROR HUMIDITY SENSOR ERROR INFEED DUPLEX Duplex hopping error INFEED MP FEEDER MP feeder hopping error INFEED TRAY1 Tray 1 hopping error INFEED TRAY2 Tray 2 hopping error INFEED TRAY3 Tray 3 hopping error INFEED TRAY4 Tray 4 hopping error INFEED TRAY5 Tray 5 hopping error INITIALIZING Controlling initialization upon power ON INITIALIZING Controlling initialization upon cover open close INITIALIZING DENSITY ADJUST Controlling adjustment of auto density INITIALIZING REGISTRATION ADJUST Controlling adjustment of auto color irregularity INPATH DUPLEX ENTRY Duplex internal jam INPATH DUPLEX INPUT Duplex transport jam INPATH DUPLEX REVERSAL Duplex reversal unit jam INPATH EXIT Ejection jam INPATH FEED Feed jam INPATH TRANSPORT Transport jam JAM DUPLEX ENTRY Duplex internal jam JAM DUPLEX INPUT Duplex transport jam JAM DUPLEX REVERSAL Duplex reversal unit jam JAM EXIT Ejection jam JAM FEED Feed jam 41956001TH Rev 6 85 Oki Data CONFIDENTIAL Panel Display Details JAM TRANSPORT Transport jam JOB OFFSET HOME ERROR PX713 JOB OFFSET HOME ERROR PX713 LED HEAD OVER HEAT LED HEAD OVER HEAT LIFT ERROR TRAY1 PX713 LIFT ERROR TRAY1 PX713 LIFT ERROR TRAY2 PX713 LIFT ERROR TRAY2 PX713 LIFT ERROR T
66. USB Interface Signals AA 174 APPENDIX B 2ND 3RD TRAY HIGHT CAPACITY TRAY UNIT 175 APPENDIX C C7100 7300 9300 9500 SERIES ERROR MEGGAGEG 185 1 C7100 7300 9300 9500 Series Error messages 185 2 C7100 7300 9300 9500 Series Error messages Related to Color Media Detect 192 3 C7100 7300 9300 9500 Series Warning messages Related to usage media 195 4 C7100 7300 9300 9500 Series Warning messages Job Account 196 5 C7100 7300 9300 9500 Series Other Warning 197 41956001TH Rev 6 6 Oki Data CONFIDENTIAL SPECIFICATIONS 1 Basic System Configuration 1 1 The basic system configuration of C9500 C9300 is illustrated in Figure 1 1 unoe1eg 1uawUbijesij 10 09 uoi098 9q Ausuag uono8 q SSEUYDIYJ BIPAIN lt SJOSUSS paduenpe gt z Josuas Bulpeo7 JOSUSS Hulpeo7 YINMS SWOUY HH Josuas jdue Jeded I W Josuas ldwea se9u Jaded Josuas Adue Jadeq sug 7 Josuas azis Jadeq lt SJOJSILUSY PUB SOYINMS SJOSUBS gt BuiddoH uonensibey AIM GIA LW OI IW JOJO asINd UL aniy mun wun wun wun wun AI al CI IN I A 198 HUN x jdnq wun Aes Joen Ayoedeo UBIH Wun JEMOd Aes Pig PUZ abeyon UD ig HUN JEMOd abelon mo PIED NYT 01S UONdO oO ue4 OG joujuoy suibua LI AID FIT i peog uonounr aaH 41 SON adl SJOIS UONdO
67. USB driver Oki USB Driver for Win98 exe must be installed 5 Power on the printer Wait until the printer is placed on line 6 Mark the Config C checkbox and then press Setup Data Adjust Munsell amp Media Printer Number Execution Enter 41956001TH Rev 6 94 Oki Data CONFIDENTIAL 7 Setting screen appears Select mark LPT1 or USB on the Printer Port menu Press OK Note Do not change settings other than those instructed here 41956001TH Rev 6 95 Oki Data CONFIDENTIAL 3 4 2 2 Media Setting 1 The media thickness input screen is displayed Prepare four sensitivity adjustmenttransparency sheets 42404301 and enterthethicknesses with which the transparency sheets are labeled Four sensitivity Adjustment Transparency Sheets 42404301 Measurement Data Input Media Thickness Cansel hi XXX LM Check data Input 100 DO NOT REUSE Ti cy Sheet Appearance SSES PP Media Thickness Indication Label Note Make thickness entries in um simply type in the value that is indicated on each transparency sheet Enter the value of the long edge e Load the sheets in the multipurpose tray in the order of their thickness entry the media of the first entered thickness is to be lowermost in the multipurpose tray Thickness Entry Order Screen Display Tray Loading Order Feed Order Remarks sample 1 MP try top Sensitivity adjustment 1
68. WB 41956001TH Rev 6 149 11 Tray Control PWB V73 PWB Oki Data CONFIDENTIAL 12 Hight Voltage PWB 41956001TH Rev 6 150 13 Low voltage PWB Oki Data CONFIDENTIAL 14 Color Registration Sensor PWB Side L Z7L Side R Z7R Z7L 15 Humidity Sensor 16 Density Sensor Z7R 41956001TH Rev 6 151 Oki Data CONFIDENTIAL PARTS LIST 7 Figure 7 1 1 3 152 41956001TH Rev 6 Oki Data CONFIDENTIAL Figure 7 1 2 3 153 41956001TH Rev 6 Oki Data CONFIDENTIAL Figure 7 1 3 3 154 41956001TH Rev 6 Main Assembly Table 7 1 1 4 Oki Data CONFIDENTIAL Patrs No Remarks 41481203 Cover Assy R Cassette Assy 41353701 Cover Front CS 41277901 Cover Blank 41276401 Cover Front 41749602 Cover Assy Front 41277401 Cover Side L 41484201 Stacker Face Up Assy 41276501 Cover Rear 41484603 Cover Assy MT MPT Assy 713
69. age U Temperature of top heater Set value unit Celsius L Temperature of bottom heater Set value unit Celsius T Environment temperature unit Celsius H Environment humidity unit percent e The display changes by pressing the key ECH MPRE IN CIR YTR MTR CTR KTR are values of the set transfer voltage unit KV e The display changes by pressing the key KRT VERE SSK len VOR VI Oki Data CONFIDENTIAL YR MR CR KR are transfer rollers of each color values of the set transfer voltage unit KV 5 Repeat Steps 2 to 4 as required 6 Press the 4 key to end the test Status returns to that described in 1 41956001TH Rev 6 81 Oki Data CONFIDENTIAL 3 1 2 6 NVM initialization This self diagnosis is used for initializing non volatile memory 1 Press the 1 and 5 keys until the self diagnostic Level 1 mode is entered and NV RAM INITIAL is displayed in the top line Key increments the item and Key 5 decrements the item 2 The bottom line displays the table number subject to initialization There are three tables to initialize Press the 2 and keys until the corresponding table number is displayed Key increments the table number and Key 6 decrements the table number NV RAM INITIAL TABLE 1 Note Do not use Table 2 3 The NV RAM INITIAL display blinks when the key is pressed and all items in Table 3 3 wil
70. age displayed YES Perform according to the error message YNo Is black displayed in the top and bottom lines of the operator panel LCD No Check the power voltage 3 3V 5V 3 3V is open space 2 pin for JTAGW 5V is 2 3 pins for open space HDSV No Replace the power supply YES Check the PU board and operator panel board WES Is ROM DIMM A set properly No Ger a program DIMM to ROM DIMM A properly If the error is not recovered replace the CU board Wes Replace the CU board Remove EEPROM from the old board and install it on the new board 41956001TH Rev 6 111 Oki Data CONFIDENTIAL The printer does not function properly after power ON e Turn the power OFF then ON s BRSRRRRRRRRR displayed Approx 1 sec CEET No lIsthe AC cable connected properly No Connect the AC cable properly y Yes ls 5V output to the panel connector OPTN connector on the engine board K7N PWB Pin 10 11 18 5V Pin 5 7 15 20 OV Yes ls 5V output to the panel connector on the relay board Y73 PWB Pin 5 5V Pin 2 OV No Replace the relay board Yes ls the operator panel cable connected properly No Connect the cable properly Yes Replace the operator panel cable Is operation recovered No Replace the cover assembly of the operator panel Yes End y No ls 5V output to the power connector on the engine board K7N PWB Pin 5 6 7 8 5V Pin 1 2 3 4 9 10 11 OV No Check the power connection
71. ations is Cyan Imaging Drum imaging drums for converted to the number of Letter paper Magenta Imaging Drum each color after installing a new ID unit Yellow Imaging Drum Black Toner Count of the used Count of the number of printed dots Cyan Toner toner amount for each Magenta Toner color Yellow Toner Total Sheets Feed Life count of the Total number of printed pages printer Black Impressions Total number of Number of printed pages after installing a Cyan Impressions printed pages new ID unit Magenta Impressions Yellow Impressions 3 2 3 EEPROM replacement after CU board replacement When replacing the CU board remove EEPROM from the board used by the user and set it to the replaced board This is to pass on the user set contents and font install data to the new board Furthermore if the user s EEPROM cannot be used due to damages use the EEPROM on the new board In this case the new board and EEPROM should be set with destinations 3 2 4 Destination Setting Checking Method Printing Demo Page The destination setting of each main control board which takes on ODA by default must be set at the time of printer shipment to correspond to the destination of the printer equipped with the board Japan indirect sales ODA OEL and APS maintenance boards are to be shipped with the destination setting left at its default Setting on Operation Panel Powering up each printer in maintenance mode and then setting its
72. connector then replace the low voltage power supply unit Y Yes Replace the engine board d Yes Are the following voltages output to the PU IF connector on the main board Pin 137 147 187 197 5V Pin 125 136 175 186 1 3 3V Pin 148 198 12V Pin 101 124 149 174 199 200 OV Yes Replace the main board No Is the following voltage output to the power connector on the engine board Pin5 6 7 8 5V Pin 15 1 12V Pin 12 13 14 34V Pin 1 2 3 4 9 10 11 0V Yes Replace the engine board 4 No Replace the low voltage power supply unit 41956001TH Rev 6 112 Oki Data CONFIDENTIAL 1 Feed jam 1st tray Yes A Y No Y Yes Y Yes Y No Yes No Y No Yes h No No Y Yes No Y Yes Do feed jams occur right after power ON Is the jam at the entrance cassette sensor or entrance MT sensor Yes Remove the jammed paper Does the sensor lever entrance cassette sensor or entrance MT sensor function properly No Replace the faulty sensor lever Does the sensor input cassette sensor entrance MT sensor function properly Operate each sensor lever and check the signal on the FSENS connector pin on the engine board K7N PWB Pin 4 Entrance sensor Pin 2 Entrance MT sensor No Check the connection of the NO signal cable then replace the engine Check the signal cable connection then replace the sensor board R71 PWB Do feed jams occur right after papers are absorbed D
73. ction guide Yes Replace the engine board 41956001TH Rev 6 116 Oki Data CONFIDENTIAL 5 Duplex jam Do path jams occur right after power ON L h Y No Yy No Yes No Yes Yes Yes Yes No Yes Is there paper in the duplex print unit Yes Remove the jammed paper Do the duplex unit entrance sensor rear sensor and sensor lever of the front sensor function properly No Replace the faulty sensor lever Do the duplex unit entrance sensor rear sensor and front sensor function properly Check if the level of each sensor is no paper with the switch scan test in the system maintenance mode No Check the cable connections then replace the faulty sensor Check the signal cable connection Is it connected properly No Connect the cable properly Replace the duplex print control board V73 PWB Do path jams occur right after papers are absorbed Did the paper reach the duplex print rear sensor Yes Proceed to A Is the duplex print motor rotating No ls the duplex print motor resistance within the regulated value approx 6 70 No Replace the duplex print motor Yes Check the gear mesh status then replace the duplex print board V73 PWB Replace resist motor A or B Replace the duplex print unit 41956001TH Rev 6 117 Oki Data CONFIDENTIAL Paper size error No p Yes Yes h No No y Yes No Y Yes No Yy Yes
74. d properly to the connection board Y73 PWB and engine board K7N PWB No Check the cable connection between each LED head and engine board then connect the cables between the LED head and engine board properly Y Yes Is 5V output to the following power connector pins on the connection board Y73 PWB 5V Pin 1 2 3 4 5 6 Yes Is 5V output to the each LED head assemblies on the connection board Y73 PWB 3 pin for YPOW connector LED head assembly yellow 3 pin for MPOW connector LED head assembly magenta 3 pin for CPOW connector LED head assembly cyan 3 pin for KPOW connector LED head assembly black No Replace the connection board Y73 PWB Y Yes Check the cable connections then replace the LED head assembly d No Check the cable connections then replace the low voltage power unit Did the printer recover Yes End Yy No Is 34V output to the power connector on the engine board K7N PWB 34V Pin 12 13 14 No Check the cable connections then replace the low voltage power unit Yy Yes Is 34V output to the HVOLT connector pin 2 on the engine board K7N PWB No Replace the engine board Y Yes Check the cable connections then replace the high voltage power unit or belt cassette assembly Yes End T No Is the I D unit terminal connected properly to the contact assembly See Fig 5 2 No Connect the I D unit terminal properly to the contact assembly Y ves Replace the image drum Note
75. d the checking 41956001TH Rev 6 93 Oki Data CONFIDENTIAL 3 4 2 Setting 3 4 2 1 Menu Setting 1 Power on the PC 2 Create an arbitrary folder and copy the two files AdjustMM exe and Opusbacc dll into it refer to the screen that is an example when the folder C Media Thickness has been created N Exploring Media Thickness File Edit View Go Favorites Tools Help gt fa amp fH x Back Fongen Up Cut Copy Paste Undo Delete Properties Views Address DI CAMedia Thickness x Folders x name Size Type Modified A Desktop E Qa e I 84KB Application 11 12 02 10 42 AM a g My Computer DI Opusbacc d 68KB Application Extension 1 22 02 3 45 AM E 34 Floppy A tB C Media Thickness X 4 2 object s fi 52KB Disk free space 5 39GB My Computer 3 On the PG activate the adjustment software AdjustMM press OK on the screen that is provided only when the software is activated first time ADJUSTHH x AN Failed to Load setting data Perform steps 2 to 4 only in first time menu setting 4 Connect the printer AC cable and Centronics interface cable Note e When a Centronics is used operation is not performed unless the Centronics is set to bidirectional Refer to 3 4 1 Applicable Operating Systems and Interfaces and File Required e When a USB is used with a Win9x series Win95 98 Me the
76. d the printer recover Yes End Y No Is 34V output to the power connector on the engine board K7N PWB 34V Pin 12 13 14 No Check the cable connections then replace the low voltage power unit Y ves Is 34V output to the power connector pin 2 on the engine board K7N PWB 34V Pin 12 13 14 No Replace the engine board Y Yes Check the cable connections then replace the high voltage power unit or belt cassette assembly Yes End Y no Is the I D unit terminal connected properly to the contact assembly See Fig 5 2 No Connect the I D unit terminal properly to the contact assembly Y ves Replace the image drum unit Note 1 Remove EEPROM from the old board and set it on the new board upon replacing the engine board K7N PWB 2 If EEPROM is not replaced refer to section 3 2 2 41956001TH Rev 6 124 Oki Data CONFIDENTIAL White page Fig 5 2 Is the LED head assembly connected properly to the connection board Y73 PWB or engine board K7N PWB NO Connect the cables connect the LED assembly to the connection board Y73 PWB and engine board properly y YES Is 5V output to the following power connector pins on the connection board Y73 PWB 5V Pin 1 2 3 4 5 6 YES Is 5V output to the following cable connector pins between the connection board Y73 PWB and LED head assembly 3 pin for YPOW connector LED head assembly yellow 3 pin for MPOW connector LED head assemb
77. de to description correspondence see the flow chart shown below Data stored in CSV format Example Calibration of Media thickness adjustment amp Munsell correction writing Lot 0121 MO59970 Machin ODC 000 IR Number Em Code Check Input CheckMeas Calo Data D1 17 0 101 107 141 101 18 0 99 103 146 100 37 0 96 100 145 103 1 0 101 105 139 98 13 0 101 105 136 98 5 0 102 98 140 101 HEHEHE Data D2 Data D3 Data R1 Data R2 Data R3 AD 1 AD 2 AD 3 AD Che Munsell Judg Date Time 103 102 99 105 104 754 760 762 763 FE GOOD 8 55 06 102 103 97 108 112 627 634 634 633 FE GOOD 10 14 21 101 101 101 109 107 640 653 654 654 0 GOOD 10 18 42 99 103 98 98 102 772 779 781 781 3 GOOD 10 38 15 103 104 91 100 104 687 697 698 697 2 GOOD 10 45 58 104 101 97 106 102 752 760 759 758 2 GOOD 10 58 27 Action procedure for NG sensitivity adjustment on media thickness detection part Adjustment Process Sensitivity adjustment performed Yes Error323 324 10 No The paper its spec 30 No 50 absence AD value not within Non Paper AD Error The media thickness not within its spec Thickness Error The skew not within its spec Slant Error he difference between the values in the presence and absence of paper not within its spec A sensor faulty occurred SNS Error FE adjustment failed Error codes and Error descriptions Yes Check t
78. destination are made While holding SWs and down turn on printer After MAINTENANCE MENU is displayed on LCD the display changes to OKIUSER Press SW 1 to select OKIUSER for destination setting ODA appears on the lower display Press SW 2 to select a destination Confirm the setting by pressing SW 3 Printer restarts and comes up with the destination changed Description Each of Japan domestic and over seas C9500 C9300 uses a common ROM Destination setting must be made for the common ROM to be used in the printers to various destinations the setting in the ROM default to ODA Setiings are stored in CU board s EEPROM Maintenance boards are to be shipped with the destination setting at its default and when Settings are stored in CU board s EEPROM 41956001TH Rev 6 91 Oki Data CONFIDENTIAL 3 2 5 Recovery Flash ROM data on CU board A 4MB Flash ROM that enables a user to register an arbitrary file is installed on the CU board Note When a CU board has to be replaced print a file list of the information menu and check the registered files before replacing the board Re register necessary files when the CU board is replaced 3 2 6 Notes on replacing Oki LAN8100e or CU boards equipped with Oki LAN8100e With the replacement of Oki LAN8100e software NIC HMN board or a CU HMF board or HME board containing Oki LAN8100e or the concurrent replacement of a CU HMF board or HME board and O
79. disappears DISK FILE OPERATION FAILED nnn Varies Operation that does not involve a disk is See right available nnn An identifier to Error type For details see the Error table provided in the subsequent chapter JOB OFFSET HOME ERROR Job Offset Home Position Sensor ErrorThe Job Offset function becomes disabled however printing can continue PU FLASH ERROR Varies Error occurred while writing over the PU firmware This does not occur at user level COLLATE FAIL TOO MANY PAGES Varies The data of MOPY is memory full 41956001TH Rev 6 197 Oki Data CONFIDENTIAL In case of occourrence of Disk Operation Error error numbers will be displayed according to individual errors as follows Errors LCD Display PJL Status Code GENERAL ERROR DISK FILE OPERATION FAILED 0 32000 VOLUME NOT AVAILABLE DISK FILE OPERATION FAILED 1 32001 DISK FULL DISK FILESYSTEM IS FULL 32002 FILE NOT FOUND DISK FILE OPERATION FAILED 3 32003 NO FREE FILE DESCRIPTORS DISK FILE OPERATION FAILED 4 32004 INVALID NUMBER OF BYTES DISK FILE OPERATION FAILED 5 32005 FILE ALREADY EXISTS DISK FILE OPERATION FAILED 6 32006 ILLEGAL NAME DISK FILE OPERATION FAILED 7 32007 CANT DEL ROOT DISK FILE OPERATION FAILED 8 32008 NOT FILE DISK FILE OPERATION FAILED 9 32009 NOT DIRECTORY DISK FI
80. e CU board Replace EEPROM 41956001TH Rev 6 105 Message Service Call 042 Error 044 Error Flash File SYSTEM Error Table 5 1 1 Operator Alarms 2 6 Error Description Failed access to Flash set directly on CU board Oki Data CONFIDENTIAL Solutions Press to turn power ON release buttons when FLASH FORMAT appears wait until ON LINE 2sec and replace CU board if symptom does not change Service Call 048 Error CU ROM for PS PCL was set in Non PS device Is proper program ROM set Replace program ROM DIMM Replace with proper program ROM DIMM Service Call 049 Error CU type mismatch CU ROM does not match with the device Is proper program ROM set Replace program ROM DIMM Replace with proper program ROM DIMM Service Call 050 Error Operater Panel Error Does error display reappear Refer to no LCD display flow chart Service Call 051 Error CU Fan Error Abnormal CPU cooling fan on CU board Is connector set properly on CU board Is error recovered by replacing fan Connect properly Replace fan Replace CU board Replace EEPROM Service Call 063 Error Network comm Error Abnormal HW I F between CU NIC Is network board set properly Is error recovered by replacing network board Set properly Replace Network Replace CU board Replace EEPROM Service Call 065 Error NIC Combina
81. e Type C5 CS Toner Cartridge Type C5 KS Toner Cartridge Type C5 YS Toner Cartridge Type C5 MS Toner Cartridge Type C5 CS Toner Cartridge Type C5 KS Toner Cartridge Type C5 YS Toner Cartridge Type C5 MS Toner Cartridge Type C5 CS Toner Cartridge Type C5 KS 41956001TH Rev 6 156 Patrs No Table 7 1 3 4 Oki Data CONFIDENTIAL Remarks 41884009 Board CU TIG 3 600dpi OLD Version 41884019 Board CU TIG 2 1200dpi OLD Version 42503109 Board CU HME 600dpi NEW Version 42503119 Board CU HMF EEPROM CU EEPROM CU 1200dpi NEW Version 42277504 42277508 Board CRF PX713 1200 Board CRF PX713 600 Board TNY 19 PX713 600 Board CRF Flash ROM Board CRF PX713 VE 42567312 Board TNY 33 PX713 VE 41437446 Board Memory 64MB 41437447 Board Memory 128MB 41437448 Board Memory 256MB 41437449 Board Memory 512MB Board Memory 64MB Board Memory 128MB Board Memory 256MB Board Memory 512MB Board Memory 64MB Board Memory 128MB Board Memory 256MB Board Memory 512MB 41278601 Guide Rail A 41956001TH Rev 6 157 Patrs No Table 7 1 4 4 Oki Data CONFIDENTIAL Remarks 41278701 Guide Rail B 41410201 Motor Fan
82. e corresponding switch e The drive control conditions listed in Table 3 2 must be fulfilled in order to drive the corresponding unit A unit cannot be driven without fulfilling the conditions and if attempted instructions will appear in the bottom display line e For clutch solenoid ON and OFF is repeated for normal print drive For those that cannot be driven independently due to their mechanism drive with the motor 4 A driving unit is stopped by pressing the 7 key The display of the corresponding unit is maintained 5 Repeat Steps 2 to 4 as required 6 Press the key to end the test Status returns to that described in 1 41956001TH Rev 6 75 Oki Data CONFIDENTIAL Sensor shutter solenoid ID motor C ID motor Y Belt motor ID motor M Fuser motor ID motor K Job offset motor XO Eject solenoid j Duplex print solenoid Ne e e 13 Q Resist motor Duplex print motor Resist clutch Feed clutch 4 Carrier clutch Duplex print left clutch Cassette 1 motor Duplex print right clutch Lift up motor l PL SP Se ZE Cassette 2 feed clutch Cassette 2 carrier clutch H Cassette 2 motor FT gt LL Cassette 2 lift up motor EEE le _ ff Ft FSS Cassette 3 feed clutch Cassette 3 carrier clutch Cassette 3 motor Cassette 4 feed motor Cassette 4 carrier motor Cassette 4 moptor Cassette 5 feed clutch Cassette 5 carrier clutc
83. ec 2 3 22 5 Unscrew the screws Q and and remove the Limiters F and R 6 Remove the Inner Shaft and then the Top Cover Unit At this time the Inner Springs and also come off Figure 2 3 3 Top Cover Unit 41956001TH Rev 6 251 Oki Data CONFIDENTIAL 2 3 4 Control Panel Assy Control Panel Bezel LED Control PWB Toner Sensor Stack Full Sensor Control Panel Control Panel Tape Harness Eject Roller 1 Remove the Control Panel Bezel o 1 2 Unscrew the screws Q and remove the Control Panel 3 Remove the Control Panel Tape Harness 4 4 Unscrew the screws unplug the connectors and then remove LED Control PWB 5 Unscrew the screws 8 and remove the plate 6 Release the claw and remove the Toner Sensor 49 7 Remove the Stack Full Sensor 8 Unscrew the screw 2 and remove the Eject Sensor Bracket 43 Figure 2 3 4 Control Panel Assy Control Panel Bezel LED Control PWB Toner Sensor Stack Full Sensor Control Panel Control Panel Tape Harness Eject Roller 41956001TH Rev 6 26 Oki Data CONFIDENTIAL 2 3 5 Top Cover Handle Top Cover Latch Top Cover Latch Spring 1 Unscrew 2 screws Q and remove the Top Cover Handle and Top Cover Latch At this time 2 Top Cover Latch Springs also come off Figure 2 3 5 Top Cover Handle Top Cover Latch Top Cover Latch Spring
84. ecial knowledge Level 3 on the other hand requires special knowledge for handling the process parameter setting and is contained in the independent experimental element of PU Basically levels other than Level 1 should not be used 3 1 2 1 Operator panel The description for operations related to self diagnosis is made presuming the arrangement of the operator panel shown below LS E le Le VALUE SELECT READY 7 Ca ER A N ATTENTION CANCEL ITEM VALUE SELECT READY ea i i R S O 0 6 CANCEL ATTENTION 3 1 2 2 General self diagnostic mode Level 1 Items in the normal self diagnostic mode menu are listed below e Switch scan test e Motor amp clutch test e Executing test pattern e NVM initialization e Consumables counter display e Consumables continuation counter display 41956001TH Rev 6 70 Oki Data CONFIDENTIAL 3 1 2 2 1 Entering self diagnostic mode Level 1 1 The system maintenance menu mode is entered by turning the power ON while pressing the and 7 keys simultaneously 2 Press the key several times until DIAGNOSTIC MODE is displayed DIAGNOSTIC MODE XX XX XX FACTORY SHIPPING 3 The XX XX XX in DISGNOSTIC MODE XX XX XX that is displayed in the LCD display is the ROM version The set value for FACTORY WORKING MODE is displayed in the right side of the bottom line SHIPPING is normally set 4 Proceed to each self diagnosis s
85. ed When fuser unit fuse cannot be disconnected Is belt unit set properly Is fuser unit set properly Check cable connections and replace engine board Check cable connections and replace engine board Service Call 160 Y Toner 161 M Toner 162 C Toner 163 K Toner Error detected by toner sensor 1 Is error message displayed 2 Does error reoccur Replace toner sensor or assembly Y71 PWB Same as above Service Call 170 Error 171 Error 174 Error 175 Error Short circuit in fuser thermistor or open detected high temp or low temp 1 Is error message displayed 2 Does error reoccur Turn ON power again Replace thermistor and turn power OFF Leave aside for 30 min Service Cal 172 Error 176 Error Thermistor indicates high temperature error 1 Is error message displayed 2 Does error reoccur Turn ON power again Replace thermistor and turn power OFF Leave aside for 30 min Service Cal 173 Error 177 Error Thermistor indicates low temperature error 1 Is error message displayed 2 Does error reoccur Turn ON power again Replace thermistor and turn power OFF Leave aside for 30 min Service Cal 179 Error Wrong fuser standard 1 Does fuser match with model and power voltage 2 Error reoccurs after setting fuser properly Set proper fuser Check if fuser is set properly Replace fuser Service Cal 180 Error
86. en Printer engine cover open Table 5 1 1 Operator Alarms 5 6 Error Description 1 Check if top cover is open 2 Check if cover switch is proper Oki Data CONFIDENTIAL Solutions Close top cover Close side cover Replace cover switch Reset fuser 320 Fuser error Same unit not detected upon power ON or opening cover 1 Is error message displayed 2 Is fuser unit set properly 3 Does error reoccur Check if fuser is set properly Reset fuser and turn ON power again Replace fuser unit assembly Turn power OFF and wait 321 MOTOR OVERHEAT Printer cannot be used temporarily due to motor overheat Turn ON power after a while Open close cover 323 Paper thickness error Sensor output out of range with no media Only for Factory Mode 1 Are foreign objects mixed in sensor 2 Does printer recover when detecting paper thickness by opening closing tray 3 Does printer recover by power OFF ON Remove foreign objects Normal Open close cover 324 Paper thickness error Sensor output gap out of range with no media Only for Factory Mode 1 Are foreign objects mixed in sensor 2 Does printer recover when detecting paper thickness by opening closing tray 3 Does printer recover by power OFF ON Remove foreign objects Normal Open close cover 325 Paper thickness error Media detect value out of range 1 Is different media t
87. engine board properly to the connection board Y ves Check the cable connections then replace the engine board K7N PWB Did the printer recover YES End Y NO Is the I D terminal connected properly to the contact assembly See Fig 5 3 NO Connect the I D terminal properly to the contact assembly 4 YES Replace the image drum Note 1 Remove EEPROM from the old board and set it on the new board upon replacing the engine board K7N PWB 2 If EEPROM is not replaced refer to section 3 2 2 41956001TH Rev 6 127 Oki Data CONFIDENTIAL Poor Fusing Ink spreads or peels when touched with fingers ls regulated paper being used NO Use regulated paper y YES Is the contact of the fuser unit connected properly NO Connect the contact of the fuser unit properly y YES Is the roller in the fuser unit dirty YES Replace the fuser unit assembly d NO Is the PAPER THICKNESS menu 1 selected correctly Light 64 g m2 Medium Light 64 to 74 g m2 Medium 75 to 90 g m2 Medium Heavy 91 to 104 g m2 Heavy 105 to 120 g m Ultra Heavy 121 to 203 g m2 OHP NO Set Paper Thickness properly y YES Is AC voltage output between CN connector pins 1 and 3 in the low voltage power unit NO Replace the low voltage power unit Yy YES Is the heat roller thermister resistance within the regulated value See Fig 5 1 Approx 190k 980kQ in room temperature of 0 43 degrees Celsius NO Replace the fuser un
88. ery sensitive and can be easily damaged by improper servicing We strongly suggest that C9500 C9300 be serviced by OKI s authorized technical service engineers 41956001TH Rev 6 3 Oki Data CONFIDENTIAL CONTENTS i SPECIFICATIONS ehebdeetesetesb eefegegteeeergegefeueeneteeteeebtdestee 7 lit Basic Systemi GonfiguratioNy sana alii isola aaas aa aar iaia 7 1 2 Printer Engine Specifications cece eeeeaeeceeaeeeeaaaesecaeeesaaaeseeeeeeseaeeeeeaeeeseas 8 1 9 Option Configuration iranerne ala na Ei eee 9 E NEE le e E E EE 11 2 PARTS REPLACEMENT LssssereGooosteaserasdasdenunni 13 2 1 Precautions in Replacing Parts A 13 Se Pans TAY OU Tiss ouia a eTA E AAE EEA A EAE AOE ATETA 15 2 3 Replacing Parts E E een ee E E E aa AE hada 22 E RE ee er EE 23 2 3 2 LED Head LED Spring Post Guide i 24 2 33 Top Cover Unitaria rata Ta 25 2 3 4 Control Panel Assy Control Panel Bezel LED Control PWB Toner Sensor Stack Full Sensor Control Panel Control Panel Tape Harness Eject Roller 26 2 3 5 Top Cover Handle Top Cover Latch Top Cover Latch Spring 27 2 3 6 Eject GUIDE ASSY ina 28 2 3 7 Cassette Assy Cover Blind Side Cover ASSY ii 29 2 3 8 Feed Roller oriasit ei 30 23 9 Left Side COVE n ninan ieaie riidan raaa eat ae hean danl AAEE PAA TAEMA Eadaoin akt 31 2 30 Face Up Tray oea E AEE oi aaa 32 E E MO Gi te E E E E 33 2312 Rear Co
89. es ss vrrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnn 103 5 1 Precautions before troubleshooting AA 103 5 2 Precautions before handling an abnormal image A 103 5 3 Precautions upon handling an abnormal Image cece ceeeeee eee eeeeeeeeeeeeeeeeeeeeeneaeeees 103 5 4 Preparing for Troubleshooting AAA 104 5 5 Troubleshooting Procedure E EA A EEE 104 41956001TH Rev 6 5 Oki Data CONFIDENTIAL 5 54 EGD mess gelsk ua aadnk dn Vie ial ate ea 105 5 5 2 Preparing for troubleshooting AA 111 5 5 3 Troubleshooting for abnormal images AA 122 5 5 GE CHECK EE 137 6 WIRING DIAGRAM iui ninni 138 6 1 Resistance Chek sirist talenti 138 6 2 Parts Layout on Boards eee e aE E N EERE SAEF 144 Te le CH EEN 152 APPENDIX A INTERFACE SPECIFICATIONS rrvvrvvvrnnnnnnnnrnnnnnnnnnnnnnnnnnnnnvnnnner 171 1 Parallel Interface Specifications i 171 1 1 Parallel plett iaia Ea e Header en fate 1 2 Parallel Interface Connector and Cable i 171 1 3 Parallel Interface Level rrrrnnrnnrnrnnnnnonnonannnnnnrnnrnnnnnnnennanannnnnnnrnnrnennnnnensenennnn 171 1 4 Timing CANS sc vlignapanige le alc ariana 172 1 5 Paralleli F Signals i aa nni ae iaia aio 173 2 Universal Serial Bus USB Interface Specifications i 174 2 1 USB Interfacenza i alata lia Aaa an 174 2 2 USB Interface Connector and Cable nennen 174 2 3
90. es at the portions indicated by O three bytes are the same network information has been initialized successfully 3 3 Adjusting the Density The auto density adjust mode is set to Auto when the printer is delivered however problems may occur upon using the printer if the mode is set to Manual Perform the procedure when the density is improper Note Perform the task when the printer is not in operation Do not perform during warm up 1 Press 0 several times and display Color Menu 2 Press 1 or and display Density Adjust Start 3 Press I The auto density adjustment will begin 41956001TH Rev 6 92 Oki Data CONFIDENTIAL 3 4 Paper Thickness Detection Sensitivity Adjustment and Media Thickness Detection Value Check Outline The sensitivity of a micro displacement sensor used for detecting media thickness varies from one to another Therefore to ascertain the sensitivity in advance check the output value of the sensor by passing media of known thickness through the printer equipped with the sensor The sensitivity is fixed based on the output value Adjustments must be made when the paper thickness sensor the registration roller and the PU board are replaced By passing from the multipurpose tray four sheets of paper whose thickness has been measured with a micrometer MDQ 30M MDQ 30 the correction value for media thickness sensitivity is automatically set with the first three sheets
91. etected at the fuser unit cooling fan 1 Does the fuser unit cooling fan operate 2 Does the error repeat after fuser unit cooling fan replacement Replace the fuser unit cooling fan Replace the engine control PWB K7N Replace the engine control PWB K7N Service Call 130 Error Temperature rise detected at LED head 1 Is error message displayed 2 Does error reoccur Leave alone for 30 min Turn power OFF Leave for 30 min then turn power ON Replace LED head Service Call 131 Y Head 132 M Head 133 C Head 134 K Head Same unit not detected upon power ON or opening cover 1 Is error message displayed 2 Is LED head properly set 3 Does error reoccur Confirm that LED head is set properly Turn power ON again Replace LED head assembly Service Call 140 Y ID 141 M ID 142 C ID 143 K ID Error detected at proper ID position 1 Is error message displayed 2 Does error reoccur Turn power ON again Replace drum contacct assembly 41956001TH Rev 6 107 Message Service Call 150 Y 151 M 152 C 153 K When a fuse could not be disconnected in the ID unit Table 5 1 1 Operator Alarms 4 6 Error Description Is ID unit set properly Oki Data CONFIDENTIAL Solutions Check cable connections and replace engine board Service Call 154 Error Service Call 155 Error When belt unit fuse cannot be disconnect
92. g direction Figure 2 3 19 ID Cooling Fan 41956001TH Rev 6 42 Oki Data CONFIDENTIAL 2 3 20 Color Registration Sensor Assy 1 Unscrew 2 screws 1 unplug 3 connectors and remove the Color Registration Sensor Assy 2 Remove the Earth Plate B Connectors Figure 2 3 20 Color Registration Sensor Assy 41956001TH Rev 6 43 Oki Data CONFIDENTIAL 2 3 21 Duplex Guide Assy 1 Release the latch and remove the Duplex Guide Assy 2 Remove the springs Figure 2 3 21 Duplex Guide Assy 41956001TH Rev 6 44 Oki Data CONFIDENTIAL 2 3 22 Electrical Chassis Electrical Chassis Cooling Fan 1 Unscrew 5 screws Q and 2 screws Q and remove the Plate A 2 Unscrew 31 screws 4 and remove the Shield Plate B 3 Remove the Printer Engine Controller PWB See Sec 2 3 23 4 5 Unscrew 11 screws and remove the Electrical Chassis Unscrew 2 screws 8 and remove the Electrical Chassis Cooling Fan Figure 2 3 22 Electrical Chassis Electrical Chassis Cooling Fan 41956001TH Rev 6 45 2 3 23 Print Engine Controller PWB 1 Remove the Rear Cover See Sec 2 3 12 2 Remove the Electrical Chassis and Electrical Chassis Cooling Fan See Sec 2 3 22 Oki Data CONFIDENTIAL 3 Unscrew 5 screws Q unplug all the connectors and remove the Print Engine Controller PWB Figure 2 3 23 Print E
93. h Cassette 5 motor Kg Cassette 5 lift up motor Figure 3 3 41956001TH Rev 6 76 Displayed Unit ID motor black r yellow magenta ID motor cyan Belt motor Table 3 2 Drive Restrictions Drive by removing all ID yellow black magenta cyan Oki Data CONFIDENTIAL Restriction Display Remove ID Fuser motor Resist motor Job offset motor Cassette 1 motor Drive by removing Cassette 1 Lift up motor Resist clutch Sensor shutter solenoid Eject solenoid Feed clutch Carrier clutch Duplex print motor option Duplex print solenoid option Duplex print left clutch option Duplex print right clutch option Cassette 2 motor option Drive by removing Cassette 2 Cassette 2 lift up motor option Cassette 2 feed clutch option Cassette 2 carrier clutch option Cassette 3 motor option Drive by removing Cassette 3 Cassette 3 lift up motor option Cassette 3 feed clutch option Cassette 3 carrier clutch option Cassette 4 motor option Drive by removing Cassette 4 Cassette 4 lift up motor option Cassette 4 feed clutch option Cassette 4 carrier clutch option Cassette 5 motor option Drive by removing Cassette 5 Cassette 5 lift up motor option Cassette 5 feed clutch option Cassette 5
94. he height of the lever magnification Check the height of the lever magnification When a thicker value is detected check the height of the stage pickup 8 When a thinner value is detected check the sliding performance of the lever magnification and the lever pickup Yes Yes See Attachment Yes CD Check the height of the lever magnification Check the sliding performance of the lever pickup SNS AD Error Yes Replace the sensor CO This error may be caused by other factors such as paper jamming hopping and paper absence For paper jamming at media thickness detection part adjust the height of the stage pickup OK END Sensitivity adjustment performed OK or NG NG Replace the cover Assy thickness or the plate Assy stay Go to the top of the flow 41956001TH Rev 6 98 3 4 3 Inputting the density of the calibration chip for density detection Oki Data CONFIDENTIAL Write the calibration target adjustment value last 2 digits in the barcode refer to the figure below indicated on the shutter label The adjustment value of the shutter must be reset when Sheet Color density sensor or PU sensor is replaced 3 4 3 1 Density Adjustment Menu Setting For the steps 1 to 8 of menu setting see Media Thickness Detection Adjustment Calibration 3 4 2 1 steps 1 t
95. i LAN 6200e ODA Oki LAN 7300e ODA OEL APS Oki LAN 8100e ODA OEL APS Note To use Oki LAN 8100e software for the NIC must be downloaded to a CU main board Software for the NIC is downloaded to a CU main board HMF HME before shipment of a printer or a service board As software is deleted when forced initialization is performed to a Flash ROM redownloading of the software is required Software is not downloaded to a TIG 2 TIG 3 also a program ROM DIMM doesn t support the software Accordingly the Soft NIC Oki LAN 8100e is not usable even if software for the NIC is downloaded to a TIG 2 TIG 3 board 41956001TH Rev 6 159 Oki Data CONFIDENTIAL Figure 7 2 160 41956001TH Rev 6 Table 7 2 Top Cover Assembly Parts No Oki Data CONFIDENTIAL Remarks 41484401 Cover Assy Stacker 42461201 LED Head 1200dpi Kit 1200dp 42461101 LED Head 600dpi Kit 600dpi 42459501 LED Assy Spring 42124802 LED control PWB 1200dp 41960902 LED control PWB 600dpi 41349801 Lever Stack Full Cover Assy Inn Sub OEL APS 41487108 Cover Assy Inn Sub ODA 42169501 LED Harness K 600dpi 42169502 LED Harness Y 600dpi 42169503 LED Harness M 600dpi 42169504 LED Harness C 600dpi 41703701 Sensor Assy Toner 41484504 Control Panel Assy Control Pane
96. id the paper reach the entrance cassette sensor or entrance MT sensor Yes Proceed to A Replace the feed roller or paper separation frame assembly of the paper cassette Is the main feed motor rotating Replace the feed roller or paper separation frame assembly of the paper cassette Is the main feed motor resistance within the regulated value approx 4Q Replace the main feed motor Is 34V output to fuse F2 and F4 on the engine board Replace the low voltage power unit Check the gear mesh status and cable connections then replace the engine board 41956001TH Rev 6 113 Oki Data CONFIDENTIAL 2 Feed jam multipurpose tray Do feed jams occur right after power ON Yes Is the jam at the entrance cassette sensor or entrance MT sensor Yes Remove the jammed paper Yy No Does the sensor lever entrance MT sensor function properly No Replace the faulty sensor lever d Yes Does the sensor entrance MT sensor function properly Operate each sensor lever and confirm that the sensors function properly in the switch scan test in the system maintenance mode Also check the FSENS connector pin signal on the engine board K7N PWB PIN 2 Entrance MT sensor No Check the signal cable connection then replace the sensor board R71 PWB Yy Yes Check the signal cable connection then replace the engine board Yy No Do feed jams occur right after papers are absorbed Yes Did the paper reach the entrance
97. ide of the shutter Replace the shutter and sensor cover and recover cleaning capability Yy NO Check the connection of the Z71 board color irregularity board connector RSNS on the K7N board engine board and power connector Did the printer recover after checking the connections YES End Y NO Replace the Z71 board Did the printer recover YES End d NO Replace the engine board Did the printer recover YES End Y NO Replace the cables for the Z71 board and engine board Did the printer recover YES End Y no DYNAMICRANGE LEFT RIGHT display YES Is the color irregularity sensor cover dirty YES Faulty cleaning operation of the rear sensor cover due to the cleaning blade on the rear side of the shutter Replace the shutter and sensor cover and recover cleaning capability Y NO Is the open close operation of the shutter abnormal YES Replace the shutter Did the printer recover YES End NO Replace the shutter open close solenoid Did the printer recover YES End Y NO Replace the belt unit Did the printer recover YES End Y NO Replace the ID unit Did the printer recover YES End 41956001TH Rev 6 132 Oki Data CONFIDENTIAL Yellow Magenta Cyan Left Right Horizontal display y YES Replace the belt unit Did the printer recover YES End Yy NO Replace the ID unit Did the printer recover YES End Y NO Isthe gear abnormal Gear assembly such as I D multipurpose t
98. idge ID Cartridge When the message Drum 26 000 pages are printed Life is displayed at 3P J Fuser Unit When the message Fuser 80 000 pages are printed Life is displayed Belt Unit When the message Belt Life 80 000 pages are printed is displayed at 3P J Feed Roller When non feeding of paper is 120 000 pages are frequent a proper paper printed this is given as a amount is loaded guide The above regular part replacement is performed by a user 4 2 Cleaning The inside and outside of this printer should be cleaned with waste and a hand cleaner if necessary Note Do not touch the Image drum terminals LED lens array and LED head connector 4 3 Cleaning of LED Lens Array When longitudinal white bands or stripes void or light areas appear on a printed paper surface the LED lens array should be cleaned Note The LED head cleaner must be used to clean the LED lens array The LED head cleaner is included in the Toner cartridge package White band white stripes Void or light area 4 4 Cleaning Pick up Roller When paper is not fed normally the Pick up roller should be cleaned Note Use a soft cloth alcohol etc So as not to damage the roller surface 41956001TH Rev 6 102 Oki Data CONFIDENTIAL 5 TROUBLESHOOTING PROCEDURES 5 1 Precautions before troubleshooting 1 Confirm the basic inspection items described in the user manual 2 Obtain as much information regarding the problem from the user as
99. ip correction errorOmission of factory default setting To prevent setting mistake Error that does not occur at user level Displayed only in Factory Mode 41956001TH Rev 6 185 LCD Messages Oki Data CONFIDENTIAL CHECK BELT UNIT 330 BELT UNIT MISSING CHECK IMAGE DRUM 340 YELLOW DRUM MISSING CHECK IMAGE DRUM 340 MAGENTA DRUM MISSING CHECK IMAGE DRUM 340 CYAN DRUM MISSING CHECK IMAGE DRUM 340 BLACK DRUM MISSING Description Comments The belt unit is not correctly installed The drum is not correctly installed INSTALL NEW IMAGE DRUM 350 YELLOW DRUM LIFE INSTALL NEW IMAGE DRUM 351 MAGENTA DRUM LIFE INSTALL NEW IMAGE DRUM 352 CYAN DRUM LIFE INSTALL NEW IMAGE DRUM 353 BLACK DRUM LIFE The life of the drum Alarm Warning status takes effect at Cover Open Close while allowing 500 pages printing at maximum INSTALL NEW BELT UNIT 355 BELT UNIT LIFE Notifies the transfer belt has reached its life This is the error displayed based on the counter to indicate that the belt has reached its life and printing will stop INSTALL NEW BELT UNIT 356 BELT UNIT LIFE Notifies the transfer belt has reached its life This is the error to indicate that the belt has reached its life because the waste toner has filled up the container and printing will stop INSTALL DUPLEX UNIT 360 DUPLEX UNIT OPEN Duplex unit is open removed When this erro
100. it Y YES Is the back up roller thermister resistance within the regulated value See Fig 5 1 Approx 190k 980kQ in room temperature of 0 43 degrees Celsius NO Replace the fuser unit Y YES Does the fuser temperature match the set temperature Check the fuser temperature in the LCD display of the engine maintenance mode Heat roller upper 145 155 degrees 5FH 6BH Back up lower 125 135 degrees 48H 53H NO Replace the fuser unit assembly 4 YES Replace the fuser unit assembly Note 1 Remove EEPROM from the old board and set it on the new board upon replacing the engine board K7N PWB 2 If EEPROM is not replaced refer to section 3 2 2 41956001TH Rev 6 128 Consistent abnormality Figure 5 2 Consistenc 94 2 mm Problem Image Drum Oki Data CONFIDENTIAL Remed Replace the ID unit 63 6 mm Developing Roller Replace the ID unit 57 8 mm Toner Supply Roller Replace the ID unit 44 0 mm Charge Roller Replace the ID unit 113 1 mm Fuser Roller Upper Replace the fuser unit Fuser Roller Lower Replace the fuser unit 57 8 mm Transfer Roller Replace the belt cassette assembly Note The life counter for the I D unit fuser unit and belt cassette unit is reset automatically when the unit is replaced 41956001TH Rev 6 129 Oki Data CONFIDENTIAL Color detaches Isthe LED head dirty
101. ki LAN8199e network information stored in their Flash ROM must be initialized e Network information initialization is required at HMF HME Board replacement of an HMF or HME board Oki or LAN8100e Oki LAN8100e an HMN board e Network information initialization is not required at HME HME Board replacement of an HMF or HME board not containing Oki LAN8100e Network Information Initialization Procedure 1 Turn the printer off 2 When a network cable is connected to the printer plug off the cable from the connector on the printer side 3 While holding the black push switch Test button of Oki LAN8100e down turn the printer on The black push switch should be held down until NETWORK INITIALIZING the network is being initialized appears on the upper display and WAIT A MOMENT to wait a moment appears on the lower display Release the black push switch when they are displayed 4 When ONLINE is displayed on the operator panel initialization is complete Network Information Initialization Checking Procedure 1 Execute PRINT MENU MAP in INFORMATION MENU 2 Check the following two points in the Network Information of the first sheet from the result of Oki LAN8100e menu printing General Information MAC Address TCP IP Configuration 000000 Auto Discovery Printer Name AAOOO0O00 The Mac Address and Printer Name valu
102. l be initialized by pressing the key for 10 seconds continuously 4 Press the 4 key to end the test Status returns to that described in 1 Table 3 3 1 2 Items to Initialize in Table 2 Item to Initialize Details Initial Value Drum counter Black Initialize internal counter since Yellow exchanging the drum Magenta Cyan Belt unit counter Initialize internal counter since exchanging the belt unit Fuser unit Initialize internal counter since counter exchanging the fuser unit Toner counter Black Initialize internal counter since Yellow recovering the toner error Magenta Cyan Table 3 3 2 2 Items to Initialize in Table 2 Item to Initialize Details Initial Value Color irregularity Yellow Initialize X axis correction value for 1 1200 inch Magenta the LED head yellow magenta Cyan cyan Color irregularity Yellow Initialize Y axis L correction value 1 1200 inch adjust point Y Magenta for the LED head yellow magenta axis L Cyan cyan Color irregularity Yellow Initialize Y axis R correction value 1 1200 inch Magenta for the LED head yellow magenta Cyan cyan Initialize all items set in Level 2 and 3 in the engine maintenance mode 41956001TH Rev 6 82 3 1 2 7 Consumable counter display Oki Data CONFIDENTIAL This self diagnosis is used for displaying the consumed status of consumables 1 Press the 1 and 5 keys until the normal self diagn
103. l Bezel OEL APS 600dpi Control Panel Bezel OEL APS 1200dpi Control Panel Bezel ODA 600dpi Control Panel Bezel ODA 1200dp Control Panel Tape Harness 600dpi Control Panel Tape Harness 1200dp 41947901 Eject Guide Assy Cord Assy Head 1200dp 41454403 Motor Fan 80 25 Screw T3x8 40197105 Motor Fan CU LED Harness 1200dp LED Harness 1200dp 42174701 LED Control PWB Tape Harness 600dpi Post guide 41956001TH Rev 6 161 Figure 7 3 1 2 Oki Data CONFIDENTIAL 41956001TH Rev 6 162 Figure 7 3 2 2 Oki Data CONFIDENTIAL ao CH 41956001TH Rev 6 163 Table 7 3 1 2 Printer Unit Chassis Parts No Oki Data CONFIDENTIAL Remarks 41189701 Drum contact Assy 41483206 Registration Roller Assy A 41483301 Registration Roller Assy B 41628401 Registration Drive Gear A 41187102 Registration Clutch 41483406 Registration Motor Assy 41483702 Motor Assy Fan PULL 41947801 Color Registration Sensor Assy oO OI NI oOo a AJ wo Pp 41744006 Solenoid Shutter Assy CH 41947701 Plate Shutter A3 Adhesive 42030001 Spring Shutter A3 41486801 Duplex Guide Assy
104. lay BLANCE ERROR Details Balance error BELT LIFE OVER Belt life over BELT REFLECTION ERROR Belt reflection error BELT UNIT FUSE CUT ERROR Belt unit fuse cut error BLACK DENSITY CALIB ERROR Black density calibration error BLACK DENSITY SENSOR ERROR Black density sensor error BLACK DRUM LIFE OVER Black drum life over BLACK DRUM NEAR LIFE Black drum life warning BLACK DRUM UNIT FUSE CUT ERROR Black drum unit fuse cut error BLACK DRUM UP DOWN ERROR Black drum up down error BLACK IRREGULAR ERROR Black detect range out error BLACK LED HEAD ERROR Black LED head error BLACK REGISTRATION ERROR PX711 Black irregularity error BLACK REGISTRATION OUT HORIZONTAL Abnormal color irregularity registration value detected in black sub scan registration BLACK REGISTRATION OUT LEFT Black registration range out error left BLACK REGISTRATION OUT RIGHT Black registration range out error right BLACK SENSOR ERROR LEFT Black left sensor error BLACK SENSOR ERROR RIGHT Black right sensor error BLACK TONER EMPTY Black toner empty BLACK TONER LOW Black toner low BLACK TONER SENSOR ERROR Black toner sensor error BLACK ID DENSITY ERROR 1 Black ID density error 1 BLACK ID DENSITY ERROR 2 Black ID density error 2 CALIBRATION CHIP ERROR CALIBRATION CHIP ERROR CALIBRATION ERROR CALIBRATION
105. le 2 1 Maintenance Tools Stage height adjustment jig Figure 2 3 16 Registration Roller Assy A Registration Drive Gear A 41956001TH Rev 6 39 2 3 17 Registration Roller Assy B 1 Take out the Cassette Assy 2 Remove the Front Cover See Sec 2 3 11 3 Remove the Rear Cover See Sec 2 3 12 4 Remove the Electrical Chassis See Sec 2 3 22 5 Remove the Registration Clutch See Sec 2 3 18 6 Remove the Printer Unit Chassis See Sec 2 3 24 7 Figure 2 3 17 Registration Roller Assy B Oki Data CONFIDENTIAL Unscrew 4 screws Q and pull out the Registration Roller Assy B to the arrow direction 41956001TH Rev 6 40 Oki Data CONFIDENTIAL 2 3 18 Registration Clutch Registration Motor Assy Remove the Left Side Cover See Sec 2 3 9 Remove the Electrical Chassis See Sec 2 3 22 Unplug the connector take out the E Ring 0 and dismount the Registration Clutch Unscrew the screws and 4 and remove the Earth Plate 4 Unplug the connector unscrew 2 screws 6 and remove the Registration Motor Assy SB Figure 2 3 18 Registration Clutch Registration Motor Assy 41956001TH Rev 6 41 Oki Data CONFIDENTIAL 2 3 19 ID Cooling Fan 1 Unplug the connector Q unscrew the screws and remove the ID Cooling Fan Note When mounting the fan pay attention to the mountin
106. lt motor rotating No ls the belt motor resistance within the regulated value approx 7 90 No Replace the belt motor Yes Check the gear mesh status then replace the engine board Yy Yes Check the gear mesh status then replace the belt cassette assembly Y No End 41956001TH Rev 6 115 Oki Data CONFIDENTIAL 4 Exit jam Do exit jams occur right after power ON 1 Yes Is the jam at the paper exit sensor Yes Remove the jammed paper Yy No Does the paper exit sensor lever function properly e No Replace the paper exit sensor lever x Yes Does the paper exit sensor function properly Operate each sensor lever and confirm that the sensors function properly in the switch scan test in the system maintenance mode Also check the signal of connecter PARTTEMP Pin 8 on the engine board K7N PWB No Check the signal cable connections then replace the paper exit sensor Yes Replace the engine board No Is the cover of the face up stacker fully opened or closed No Open or close the cover completely Yes Is the heat motor rotating No Is the heat motor resistance within the regulated value approx 7 90 No Replace the heat motor y Yes ls 34V output to power connector 12 14 pins on the engine board No Replace the low voltage power unit d Yes Check the cable connections then replace the engine board Yes Is the paper ejection guide functioning properly No Replace the paper eje
107. ly magenta 3 pin for CPOW connector LED head assembly cyan 3 pin for KPOW connector LED head assembly black NO Replace the connection board Y73 PWB YES Check the cable connections then replace the LED head assembly Yy NO Is 34V output to the power connector on the engine board K7N PWB 34V Pin 12 13 14 NO Check the cable connections then replace the low voltage power unit Y ves Is 34V output to HVOLT connector pin 2 on the engine board K7N PWB NO Replace the engine board Yy NO Check the cable connections then replace the high voltage power unit or belt cassette assembly Did the printer recover YES End Y no Is the I D unit terminal connected properly to the contact assembly See Fig 5 2 NO Connect the I D unit terminal properly to the contact assembly YES Replace the image drum unit Note 1 Remove EEPROM from the old board and set it on the new board upon replacing the engine board K7N PWB 2 If EEPROM is not replaced refer to section 3 2 2 41956001TH Rev 6 125 Oki Data CONFIDENTIAL Solid lines or streaks appear in the vertical direction Black lines color lines black streaks color streaks Fig 5 2 O lsthe LED head assembly connected properly to the connection board Y73 PWB NO Connect the LED head assembly to the connection board properly Yy YES Check the cable connections then replace the LED head assembly Did the printer recover
108. m of the multipurpose tray 4 First remove the cover figure 2 3 13 1 The cover with five protrusions can be disengaged by removing them with a screwdriver etc 8 Remove the OHP sensor 40 figure 2 3 13 1 Only the sensor which has the shape shown in figure 2 3 13 2 can be detached by pushing those claws on its both sides which are shaded in the figure using a flatblade screwdriver etc Be careful not to allow the cable attached to the sensor to be broken G Protrusion at five places Figure 2 3 13 1 Bottom of Multipurpose Tray 10 Ten T er WI Figure 2 3 13 2 OHP Sensor Composition Note When cleaning the OHP sensor wipe dirt such as paper powder off its sensing surface that is as shown in figure 2 3 13 3 with a soft cloth or the tip of a brush The shaded areas which are lenses should be wiped especially carefully taking care not to allow it to be scratched 40 G 2 Figure 2 3 13 3 Top of OHP Sensor 41956001TH Rev 6 36 2 3 14 Drum Contact Assy Oki Data CONFIDENTIAL 1 Insert a screwdriver between the Printer Chassis and Drum Contact Assy Q and remove the Drum Contact Assy Q Figure 2 3 14 Drum Contact Assy 41956001TH Rev 6 37 Oki Data CONFIDENTIAL 2 3 15 Media Thickness Sensor Assy
109. nd pin numbers Table 8 1 Signals Pin No Signal Name Signal Direction Functions 1 Nstrobe HostClk PR Pulse for reading data in at trailing edge 2 DATA 1 3 DATA 2 4 DATA 3 8 bit parallel data 5 DATA 4 PR Each signal is HIGH when data is logical 1 and 6 DATA 5 LOW when it is logical 0 7 DATA 6 8 DATA 7 9 DATA 8 10 nAck PtrClk PR Indicates the completion of data reception 11 Busy PtrBusy PR Indicates whether the printer is ready for receiving data Data cannot be received while the signal is HIGH 12 PError AckDataReq lt PR Indicates paper error when held HIGH 13 Select Xflag PR HIGH without exception when the parallel interface is enabled 14 NAutoFd HostBusy SPR Used in bidirectional communication 15 Unassigned 16 GND Signal ground 17 FG Chassis ground 18 5V PR Used for supplying 5V Power cannot be supplied to the outside of the printer 19 3 GND Signal ground 30 31 Ninit ninit PR Initializes the printer when held LOW 32 NFault nDataAvail PR LOW during alarm 33 GND Signal ground 34 Unassigned 35 HILEVEL PR Pulled up to 5V at 3 3KQ inside the printer 36 Nselectin PR Used in bidirectional communication Low without IEEE 1284 active exception in compatible mode Note Parenthesized signal names are used in nibble mode Only functions in compatible mode are listed The C9300 C950
110. nd the printer shifts to OFF Line When ON LINE switch is pressed printing can continue until TONER EMPTY The life of the drum warning Displayed in a combination of other message in the first line The printer stops at the point when it reaches the drum life Shifts to error OFF LINE Notifies the fuser unit is near its life BELT UNIT NEAR LIFE Varies Notifies the belt unit is near its life This is a warning thus printing will not stop CHANGE FUSER UNIT Varies Notifies the life of the fuser unit warning Displayed in a combination of other message in the first line Warning only No Life error mm EMPTY Varies Varies ttttt The tray is empty Treated as Warning until printing to the empty tray is designated ttttt TRAY 1 5 MPTRAY mm LIFT UP ERROR Varies Varies Lift Up Error has occurred to tttttt Tray That tray is treated Paper Empty as a result and printing from that tray becomes disabled This sometimes occurs only to PX713 ttttt TRAY1 5 ttttt OVERFILLED Displays that there is too much paper in Tray tttttt This is a warning thus printing will not stop This sometimes occurs only to PX713 ttttt TRAY1 5 41956001TH Rev 6 195 Oki Data CONFIDENTIAL 4 C7100 7300 9300 9500 Series Warning messages Job Account LCD Messages Description Comments FILE ACCESSING Varies Varies Accessi
111. ng the File System HDD FLASH on the CU board CANCELLING USER DENIED Blink Varies Job cancellation due to no print permit Related to JobAccount 1 A job received from a user who is denied printing 2 A color job received from a user who is denied color printing CANCELLING BUFFER FULL Indiates that a job has been cancelled because the printer area where the logs are stored has been used up and also Cancel job is specified as an operation at the time of Log Full Related to JobAccount INVALD ID JOB REJECTED Varies Notifies users that jobs have been cancelled because they are not permitted for printing Related to JobAccount Stays displayed until the ON LINE key is pressed LOG BUFFER FULL JOB REJECTED Varies Notifies users that jobs have been cancelled because the buffer is full Related to JobAccount Stays displayed until the ON LINE key is pressed 41956001TH Rev 6 196 Oki Data CONFIDENTIAL 5 C7100 7300 9300 9500 Series Other Warning Caution Raise in the factory mode only LCD Messages Description Comments DISK FILE SYSTEM IS FULL Varies Disk full is occurring Because this is a temporary warning it remains until the end of the job and disappears DISK IS WRITE PROTECTED Varies An attempt to write in a read only file was done Because this is a temporary warning it remains until the end of the job and
112. ngine Controller PWB 41956001TH Rev 6 46 Oki Data CONFIDENTIAL 2 3 24 Printer Unit Chassis 1 2 3 4 5 6 Open the top cover 7 Remove the face up tray Assy see section 2 3 10 0 1 2 Remove the fuser unit see section 2 3 38 Remove the belt unit see section 2 3 39 Remove the top cover unit see section 2 3 3 Remove the eject guide Assy see section 2 3 6 Remove the side cover R see section 2 3 7 8 Remove the side cover L see section 2 3 9 9 Remove the registration clutch and the registration motor Assy see section 2 3 18 10 Remove the duplex guide Assy see section 2 3 21 11 Unscrew the screw 1 and remove the AC switch assy 12 Unscrew the 4 black screws and other 8 screws 4 then detach the printer unit chassis Figure 2 3 24 Print Unit Chassis 41956001TH Rev 6 47 2 3 25 Entrance Cassette Sensor Actuator 1 Remove the Printer Unit Chassis See Sec 2 3 24 2 Turn over the Main Chassis Oki Data CONFIDENTIAL 3 Release 2 clamps with tweezers and remove the Entrance Cassette Sensor Actuator Q Main chassis Figure 2 3 25 Entrance Cassette Sensor Actuator 41956001TH Rev 6 48 Oki Data CONFIDENTIAL 2 3 26 Entrance Sensor PWB R71 1 Remove the Registration Roller Assy B See Sec 2 3 17 2 Unscrew 2 screws Q and remove the En
113. ns 1 and 2 7 90 Between pins 3 and 4 7 90 Main Motor Y Between pins 1 and 2 2 40 Between pins 3 and 4 2 40 Main Motor M Between pins 1 and 2 2 40 Between pins 3 and 4 2 40 yooauD BIUECISISAY 9 INVYDVIG DNIHYHIM TYLLNSGI4NOO q MO 9194 HLI009956 Lt 6EL Main Motor C Circuit Diagram Illustration Resistance Between pins 1 and 2 2 40 Between pins 3 and 4 2 40 Main Motor B Between pins 1 and 2 2 40 Between pins 3 and 4 2 40 MT Resistration Motor Between pins 1 and 2 7 9Q Between pins 3 and 4 7 90 TYLLNSGI4NOO q MO 9194 HLI009956 Lt Ovi Fuser Motor Circuit Diagram Illustration Resistance Between pins 1 and 2 7 9Q Between pins 3 and 4 7 9Q Feeder Motor Offset Motor Yellow 1 Orange 2 Black 3 40 Brown lt Between pins 1 and 2 7 90 or 8 40 Between pins 3 and 4 7 90 or 8 40 Between pins 1 and 2 23Q Between pins 3 and 4 23Q TYLLNSGI4NOO q MO 9 194H HLI009956 Lt vk Geared Motor Circuit Diagram Illustration Resistance CU Low voltage Ejection Fuser Fan and Electrical Chassis Cooling Fan Low voltage Absorption and Fuser Fan TYLLNSGI4NOO q MO 9 194H HLI009956 Lt RAA
114. nsor Stacker full sensor Job offset sensor gt SIN Job offset home sensor Left cover switch Face up sensor SEI SE A Paper eject sensor y f Color irregularity sensor L Color irregularity sensor R Density sensor 3 CT Duplex print entrance sensor Duplex print left sensor il MM TER AA Cassette 1 paper size switch d Di tI DI Cassete 2 paper size switch FA LI V Cassete 3 paper size switch Cassete 4 paper size switch Cassete 5 paper size switch Figure 3 1 Switch Sensor Position Cover up switch Heat Humidity sensor Paper weight sensor OHP sensor Paper empty sensor MT home switch Entrance MT sensor Entrance belt sensor Belt waste toner sensor Entrance cassette sensor D Duplex print right sensor Hopping sensor Cover right switch Lift up switch Paper empty sensor Carier sensor Paper near sensor Cassete 2 hopping sensor Cassette 2 cover front switch Cassette 2 lift up switch Cassete 2 paper empty sensor Cassette 2 carier sensor Cassette 2 paper near sensor Cassete 3 hopping sensor Cassette 3 cover front switch Cassette 3 lift up sensor Cassette 3 paper empty sensor Cassette 3 carier sensor Cassette 3 paper near sensor Cassete 4 hopping sensor Cassette 4 cover front switch Cassette 4 lift up sensor Cassette 4 paper empty sensor Cassette 4 carier sensor Cassette 4 pa
115. o 5 200 screwdriver Digital multimeter Pliers Handy cleaner LED Head cleaner P N 4PB4083 2248P001 Cleans LED head High voltage probe Transparency sheet thickness premeasured 42404301 Adjustment for Media Thickness sensor Stage height adjustment jig 42423701 Microdriver 2 0mm Adjustment for Media Thickness sensor Adjustment for Lever adjust Media Thickness 41956001TH Rev 6 14 Oki Data CONFIDENTIAL Parts Layout 2 2 Figure 2 1 151 41956001TH Rev 6 Oki Data CONFIDENTIAL Top Cover Assy Figure 2 2 16 41956001TH Rev 6 Oki Data CONFIDENTIAL Printer Unit 1 2 Figure 2 3 17 41956001TH Rev 6 Oki Data CONFIDENTIAL Printer Unit 2 2 Figure 2 4 18 41956001TH Rev 6 Oki Data CONFIDENTIAL Cassette Guide Assy L R Figure 2 5 19 41956001TH Rev 6 Oki Data CONFIDENTIAL Figure 2 6 20 41956001TH Rev 6 Oki Data CONFIDENTIAL Duplex Unit Figure 2 7 21 41956001TH Rev 6 2 3 Replacing Parts Oki Data CONFIDENTIAL This section describes how to replace the parts and assemblies illustrated belo
116. o 8 9 The screen returns to the Adjust Munsell amp Media screen Press Munsell 41956001TH Rev 6 99 Oki Data CONFIDENTIAL 12 Enter the correction value marked on the barcode label on the shutter into the Input field and press OK the Munsell sheet correction value is sent from the PC to the printer and set 13 When the density adjustment is completed properly the ADJUSTMM screen and the Adjust Munsell amp Media screen are brought up ADJUSTHH AN Adiustment GOOD Barcode specification Applied code code39 Barcode digit 12 digits Written content From the left 1 digit Date4 digits Empty 4 digits 2 adjustment digits Barcode length Adjust Munsell amp Media OKI Kg Printer Number if E Config Setup Data Setup Data SIN Munsell Media ama Online Save Adj Mode ID barcode method Year 1 digit 1 digit x in 200x Month 1 digit 10th 11th 12th month are indicated as X Y Z Day 2 digits Set zeros 0000 Same as the data format input manually for the printer 00 04 for 0 to 4 FF FC for 1 to 4 Code content Barcode 2 Character correction value 61mm YC4116 1006P001 label sheet 1 4 41956001TH Rev 6 100 Oki Data CONFIDENTIAL 3 4 4 Electronic Serial Number Input Outline The 22 character electronic serial number E S N that has been marked
117. oll board K7N PWB replacement the Version Read function fuse cut is disabled The printer must be switched from the factory mode to the shipping mode by the PUL command Description 1 Sending of an appropriate PJL file to the printer to place it in Shipping mode 2 Sending of a repower on or reboot command PJL file to complete the setting Procedure At the MS DOS prompt perform the following steps 1 Enter Copy b Pjl_ship bin prn and hit lt Enter gt 2 Enter Copy b Pjl_reboot bin prn and hit lt Enter gt or power the printer off and on Pjl Files Required 1 Pjl ship bin 2 Pjl reboot bin Note Life data for consumables such as belt toner and ID is cleared when replacing EEPROM therefore be cautious as there will be a tolerance in life management upon replacing the unit in the future The following count will be cleared when replacing EEPROM Other than Total Sheets Feed is cleared when each unit is replaced therefore the tolerance will be cleared at that point 41956001TH Rev 6 90 Oki Data CONFIDENTIAL Life count of the fuser Value in which the number of printed pages is converted to the number of Letter paper after installing a new fuser unit Transfer Belt Life count of the Value in which the number of printed pages transfer belt is converted to the number of Letter paper after installing a new fuser unit Black Imaging Drum Life count of the Value in which the number of rot
118. on each printer s nameplate is to be entered Case that Requires Electronic Serial Number Input The EEPROM mounted on the PU board of a printer is replaced with a new one Setting Method For the steps 1 to 8 of menu setting see Media Thickness Detection Adjustment Calibration 3 4 2 1 steps 1 to 8 9 The screen returns to the Adjust Munsell amp Media screen Press S N Adjust Munsell amp Media 10 The Input Data screen is displayed Type 22 character electronic serial number in the Input field and press OK Input Data J Measurement Data Tnput Printer Number Input 10330 05 2084 1000011 11 When the electronic serial number input is completed properly the Adjust Munsell amp Media screen appears Adjust Munsell amp Media OKI Gamer EE Printer Number Execution Enter i a i G d 3 Lite 41956001TH Rev 6 101 4 REGULAR MAINTENANCE Oki Data CONFIDENTIAL 4 1 Parts Replaced Regularly It is recommended that the following parts be periodically replaced as specified by users When they are not replaced print quality is not assumed and printer problems may result Part Name Time of Replacement Condition for Replacement Adjustment after Replacement Large capacity When the message Toner 15 000 pages are printed Toner Cartridge Low is displayed l 7 500 pages are printed Toner Cartr
119. or connector connected NO Connect the connecter Y ves Is the sensor cable disconnected NO Replace the cable d YES Is 5V output to the PU board REG 13pin NO Replace the PU board Y YES IS GND connection made to the PU board REG 15pin NO Replace the PU board YES Is pulse signal 5ms ON 10 Duty output to the PU board REG 16pin Disabled on field due to sync usage NO Replace the PU board Y YES Turn ON the power and check the media thickness Is the error released NO Replace the sensor Y YES End 41956001TH Rev 6 135 Ground Developing Roller Toner Supply Roller Figure 5 3 Oki Data CONFIDENTIAL 41956001TH Rev 6 136 Oki Data CONFIDENTIAL 5 6 Fuse check When it is occured bellow errors check these fuses on Print Engine Controller PWB K7N PWB Table 5 6 Fuse Error Fuse Name Error Description Insert Point 2nd or 3rd or 4th or Sth TRY Hopping Error Option TRY 34V MID UP DOWN Error MID Hopping Motor Driver Fuse Cut Error YID Fuser Motor Driver JODEN board JAM KID Registraiton Motor Driver CID UP DOWN Error CID Belt Motor Driver POEWR OFF 5V Sensor PU FAN Error FAN Clutch JobOff Motor Driver Cover Open Cover Open Switch Lift Error TRY1 Geared Motor Driver 41956001TH Rev 6 137 9194 HLI009956 Lt BEL Transfer Belt Motor Circuit Diagram Illustration Resistance Between pi
120. ostic mode is entered and CONSUMABLE STATUS is displayed in the top line Key 1 increments the item and Key decrements the item 2 The consumed status of consumables is displayed by pressing the and keys Keys 8 and Dareinvalid 3 Press the 4 key to end the test Status returns to that described in 1 Fuser unit Top Display FUSER UNIT Bottom Display kkkkkkkk PRINTS Decimal system Printed sheets Details Displays number of pages since installing a new fuser Belt unit TR BELT UNIT kikk kk kk PRINTS Decimal system Printed sheets Displays number of pages since installing a new drum unit ID unit black BLACK ID UNIT kkk kk kk IMAG ES Decimal system Printed sheets ID unit yellow YELLOW ID UNIT kkkkkkkk IMAG ES Decimal system Printed sheets ID unit magenta MAGENTA ID UNIT kkkkkkkk IMAG ES Decimal system Printed sheets ID unit cyan CYAN ID UNIT kkk kk kk IMAG ES Decimal system Printed sheets Displays number of rotations by converting to A4 3Page Job since installing a new ID unit Toner black BLACK TONER ARKOJ Decimal system Toner yellow YELLOW TONER trO Decimal system Toner magenta MAGENTA TONER to Decimal system Toner cyan 3 1 2 8 Consumable counter display continuous CYAN TONER TEROJ Decimal system Displays
121. output at Paper Empty is outside the spec Prints according to the Media Weight MIDIUM when this error occurs e Varies PAPER SENSE ERROR The difference in Sensor outputs is outside the spec The weight is beyond the recognizable limits At Error Prints according to the Media Weight MEDIUM BELT REFLEX ERROR Varies Belt Reflex Check Error Error that does not occur at user level Displayed only in FactoryMode DENSITY SHUTTER ERROR2 Varies Density Adjustment Shutter Error 2 Error that does not occur at user level Displayed only in FactoryMode DENSITY SHUTTER ERRORI Varies Density Adjustment Shutter Error 1 Error that does not occur at user level Displayed only in FactoryMode DENSITY COLOR CALIBRATION ERROR Varies Density Adjustment Color Calibration Error Error that does not occur at user level Displayed only in FactoryMode 41956001TH Rev 6 192 LCD Messages Oki Data CONFIDENTIAL Description Comments DENSITY COLOR SENSOR ERROR Density Adjustment Color Sensor Error Error that does not occur at user level Displayed only in FactoryMode DENSITY BLACK CALIBRATION ERROR Density Adjustment Black Calibration Error Error that does not occur at user level Displayed only in FactoryMode DENSITY BLACK SENSOR ERROR Varies Density Adjustment Black Sensor Error Error that does not occur at user level Displayed only in FactoryMode
122. per 8 and disengage the front claw to remove the cover Assy R 5 Remove the ten screws 0 and the connector to remove the plate top dd 6 Remove the all connectors and the four screws 2 to demount the control PWB 43 7 Unscrew the four screws 4 to demount the paper size sensor PWB 65 41956001TH Rev 6 175 2 Motor Geared 1 Unscrew the five screws to remove the great grip R 2 Remove the six screws 8 to remove the feed unit 3 Remove the three screws to demount the motor geared Oki Data CONFIDENTIAL 41956001TH Rev 6 176 3 Transport Clutch 2 Unscrew the four screws 1 to remove the motor Assy 3 Remove the E ring to detach the transport clutch 1 Remove the motor geared see section 2 Oki Data CONFIDENTIAL 41956001TH Rev 6 177 Oki Data CONFIDENTIAL 4 Pickup Clutch 1 Remove the geared motor see section 2 2 Unscrew the four screws 1 to remove the motor Assy 3 Detach the pickup clutch 41956001TH Rev 6 178 5 Roller Feed 1 Remove the geared motor see section 2 2 Unscrew the two screws 1 to remove the feed Assy Oki Data CONFIDENTIAL 3 Unscrew the screw remove the pillar sub then detach the roller feed 41956001TH Rev 6 179 Oki Data CONFIDENTIAL 6 Sensor PWB 1
123. per near sensor Cassete 5 hopping sensor Cassette 5 cover front switch Cassette 5 lift up sensor Cassette 5 paper empty sensor Cassette 5 carier sensor Cassette 5 paper near sensorT 41956001TH Rev 6 f d Oki Data CONFIDENTIAL TH 1949 Pod Josuas umop dn qj ueso TH 1949 VOd Josuas umop dn qI guae TH 1949 Pod Josuas umop dn qI Mole TH 1949 VOd JOSU S umop dn qI pg G NYOS HOLIMS He aner av aunyesedwe peasy ueso He anjea Av ainyesedwe peay ejuabey H aner AV eJnpesedw a pe y MOJISA Has enjea av eJnpesedwa pe y yeg te NYOS HOLIMS TH 1949 Pod Dao saded 10suas Duddou apassen uondo LL NYOS HOLIMS TH 1949 Lod JOSUSS pua JESU Jaded spassey TH 1949 VOd JOSUSS Adws Jaded spassey uondo 91 NYOS HOLIMS MS p ZIS Jaded apassen TH 9 9 Lod MS ois Jaded apassen TH 9 9 Lod MS g 9ZIS Jaded epasseo TH 9 9 Lod MS Lais Jaded apassen uondo SL NVOS HOLIMS TH 1949 Pod paa saded 10suas Buiddoy z spassen TH 1949 Pod JOSUSS pua Jeou Jaded apasseg T H 1949 Pod Josuas dw oded gz ouasepc uondo FL NYOS HOLIMS uondo L NYOS HOLIMS TH 1949 Lod MS py ZIS Jaded z passe TH 9 9 Lod MS ois Jaded z apassen TH 9 9 Lod MS Z 9ZIS Jaded z epasseo TH 9 9 Lod MS Lais Jaded z apassen uondo TL NYOS HOLI
124. possible 3 Check the printer in a condition close to that upon generating the problem 5 2 Precautions before handling an abnormal image 1 Confirm that the environment for using this printer is appropriate 2 Confirm that consumables toner drum cartridge are replaced appropriately 3 Confirm that paper is accurate Refer to paper specifications 4 Confirm that the drum cartridge is set appropriately 5 3 Precautions upon handling an abnormal image 1 Do not touch or allow foreign objects to contact the OPC drum surface 2 Do not expose the OPC drum to direct sunlight 3 Do not touch the fuser unit as it is heated significantly 4 Do not expose the image drum to light for longer than five minutes in room temperature 41956001TH Rev 6 103 Oki Data CONFIDENTIAL 5 4 Preparing for Troubleshooting 1 Operator panel display Problems that occur with the printer are indicated in the LCD Apply proper remedies according to the message indicated in the LCD 5 5 Troubleshooting Procedure Confirm the problem in the following method when the printer generates a problem Problem generated Problem is displayed Repair using the LCD Repair in detail using m in LCD message list see 5 5 1 troubleshooting flow see 5 5 2 et E Repair in detail using P not displayed in the a we Toy LCD GER 41956001TH Rev 6 104 5 5 1
125. r See Sec 2 3 28 2 Unscrew the screw 1 unplug the connector and remove the red blue Eject Sensor Assy Figure 2 3 29 Eject Sensor Assy 41956001TH Rev 6 52 2 3 30 Fuser Latch Handle L 1 Remove the Latch Handle Spring 2 Unscrew the screw and remove the Fuser Latch Handle L Figure 2 3 30 Fuser Latch Handle L Oki Data CONFIDENTIAL 41956001TH Rev 6 53 2 3 31 Belt Motor Assy 1 Remove the Fuser Latch Handle R See Sec 2 3 32 2 Unscrew 2 screws 1 and unplug 2 connectors 3 Remove the Belt Motor Assy Figure 2 3 31 Belt Motor Assy Oki Data CONFIDENTIAL 41956001TH Rev 6 54 2 3 32 Fuser Latch Handle R 1 Remove Printer Unit Chassis See Sec 2 3 24 2 Take out the E Ring Oki Data CONFIDENTIAL 3 Release the Fuser Latch Handle Spring and remove the Fuser Latch Handle R Figure 2 3 32 Fuser Latch Handle R 41956001TH Rev 6 55 Oki Data CONFIDENTIAL 2 3 33 Main Motor Assy 1 Remove the Belt Motor Assy See Sec 2 3 31 2 Unplug all the connectors 3 Unscrew 2 screws Q and remove the Main Motor Assy Figure 2 3 33 Main Motor Assy 41956001TH Rev 6 56 Oki Data CONFIDENTIAL 2 3 34 Contact Assy Side Plate Assy 1 Remove the Printer Unit Chassis See Sec 2 3 24 2 Unscrew 4 scre
126. r is detected printing stops PX713 only REMOVE FINISHER 361 PAPER JAM REMOVE FINISHER 362 PAPER JAM REMOVE FINISHER 363 PAPER JAM REMOVE FINISHER 364 PAPER JAM REMOVE FINISHER 365 PAPER JAM REMOVE FINISHER 366 PAPER JAM REMOVE FINISHER 367 PAPER JAM Jam has occurred nearby FINISHER unit Only install the FINISHER unit 361 Before Input 362 Input Area 363 Regist Roller 364 Invert Path 365 Invert Stack 366 Output Bin1 Exit 367 Output Bin2 Exit 41956001TH Rev 6 LCD Messages Oki Data CONFIDENTIAL Description Comments CHECK DUPLEX 370 PAPER JAM Jam has occurred nearby DUPLEX unit Duplex Reversal CHECK DUPLEX 371 PAPER JAM Jam has occurred nearby DUPLEX unit Duplex Input CHECK DUPLEX 372 PAPER JAM Jam has occurred nearby DUPLEX unit Duplex Missfeed OPEN FRONT COVER 380 PAPER JAM Jam has occurred in paper path PX711 OPEN FRONT COVER 380 PAPER JAM Jam has occurred in paper path PX713 OPEN UPPER COVER 381 PAPER JAM Jam has occurred in paper path Transport OPEN UPPER COVER 382 PAPER JAM Jam has occurred in paper path Exit OPEN UPPER COVER 383 PAPER JAM Jam has occurred in paper path Duplex Entry OPEN UPPER COVER 389 PAPER JAM Jam has occurred in paper path Others CHECK MPTRAY 390 PAPER JAM CHECK TRAY1 391 PAPER JAM CHECK TRAY2 392 PAPER JAM
127. ray belt unit belt motor YES Replace the damaged gear assembly Y NO ls the LED head unit connected to the connection board Y73 PWB properly NO Connect the LED head unit to the connection board properly Yy YES Checkthe cable connections then replace the LED head assembly Did the printer recover YES End Yy NO Check the cable connections then replace the connection board Y73 PWB Did the printer recover YES End dr NO Isthe engine board K7N PWB connected to the connection board Y73 PWB properly NO Connect the engine to the connection board properly y NO Replace the engine board Did the printer recover YES End y NO Is the I D terminal connected to the contact assembly properly See Fig 5 3 NO Connect the I D terminal to the contact assembly properly lt 4 YES Replace the image drum Note 1 Remove EEPROM from the old board and set it on the new board upon replacing the engine board K7N PWB 2 If EEPROM is not replaced refer to section 3 2 2 41956001TH Rev 6 133 Oki Data CONFIDENTIAL Color irregularity compared with the original r Is the LED head lens dirty YES Clean the LED head lens T NO Is the LED head assembly connected to the connection board Y73 PWB properly NO Check the cable between the LED assembly and connection board and connect properly 7 YES Is 5V output to the following HEADPOW connector pins on the connection board Y73 PWB 5V
128. rew the screw 7 and remove the Duplex Connector 8 Unscrew the screws and remove the Second Tray Connector 0 Figure 2 3 37 Main Feeder Assy 41956001TH Rev 6 60 Oki Data CONFIDENTIAL 2 3 38 Fuser Unit 1 Open the Top Cover 2 Push the left right Fuser Levers blue to the arrow direction and remove the Fuser Unit Figure 2 3 38 Fuser Unit 41956001TH Rev 6 61 Oki Data CONFIDENTIAL 2 3 39 Belt Unit 1 Open the Top Cover 2 Remove the I D Unit 3 Push the lever blue to the arrow direction and pull the handle blue upward to remove the Belt Unit Figure 2 3 39 Belt Unit 41956001TH Rev 6 62 2 3 40 Duplex Unit Oki Data CONFIDENTIAL 1 Pull the lever of the duplex unit to slide out the unit CO toward the front and detach the unit by pulling its front upward 2 Turn the lever of the duplex unit CO toward the front then pull the lever toward the front to check to see that the pin moves up 3 The duplex unit can be separated from the cassette Assy by moving the unit up 020 0 90 Co Figure 2 3 40 Duplex Unit AD pai ES erf EE Co 41956001TH Rev 6 63 Oki Data CONFIDENTIAL 2 3 41 CU Assy CU Assy confirmation subject CU main board There are two kinds of CU main boards of C9500 C9300 OLD Version TIG 2 C9500 NEW Version
129. st sheet sample 2 Sensitivity adjustment 2nd sheet sample 3 Sensitivity adjustment 3rd sheet Check data MP try bottom Check sheet 2 After the completion of the thickness entry of the fourth sheet the ADJUSTMM screen is shown ADJUSTMM E Ku Set paper in the Printer Check data 100 Sample 3 97 Sample2 98 Sample 1 100 Start Adjustment Media Thickness Cancel Paper Orientation Landscape Load four sheets of media so as that their measurement points are located at the front feeder plate hopper 41956001TH Rev 6 96 3 4 2 3 Sensitivity Adjustment Oki Data CONFIDENTIAL 1 With the press of OK on the ADJUSTMM screen sensitivity adjustment is performed The printer boots up and four sheets of media are passed through it ADJUSTMM ES A Set paper in the Printer Check data 100 Sample 3 97 Sample 2 98 Sample 1 100 Start Adjustment Media Thickness Cancel 2 When the sensitivity adjustment is completed properly the ADJUSTMM screen and the Adjust Munsell amp Media screen are displayed ADJUSTHH SS Adjust Munsell amp Media Ku Adjustment GOOD Printer Number OKI haren tastes aa Exit Version fv Config C Setup Data SIN Munsell Media Adj Mode Online Save 3 When the sensitivity adjustment is not properly completed the screen appears In such cases see Ac
130. sy 57 2 3 35 Low voltage Power Un 58 2 3 36 High voltage Power Unit i 59 2 3 37 Mat Feeder ASS yoe aee iaia 60 2 39 96 FUSE UME eege ere eeh rE E E E ee EE NEE 61 41956001TH Rev 6 41 Oki Data CONFIDENTIAL 23 39 EE EE 62 2 3 40 Duplex Unit Eege erf eeben dE EE EE AE EEN 63 ERR A Ne 64 TEE E 67 3 0 System Maintenance MENU 67 3 0 1 ID Check Pattern Printing TEST PRINT MENU Wem 68 3 1 Maintenance Mode and Functions e 68 3 1 1 Maintenance Menu 68 3 1 2 Engine maintenance mode i 70 3 1 2 1 Operator panel vi uaar 70 3 1 2 2 General self diagnostic mode Level 1 70 3 1 2 2 1 Entering self diagnostic mode Level 1 71 3 1 2 2 2 Exiting self diagnostic Mode uurennnrrnnnnrnnrrnnnnrnnnrrnnnnrnnnnn 71 3 123 Switch scan test nc dee ee adil dlr ide 71 3 1 2 4 Motor cluteh test careat eea e aa a ea EERE eE ERAS 75 SEL TES O e Geil io iaia 78 3 1 2 6 NVM initialization aiaa iare N NNE NES 82 3 1 2 7 Consumable counter display 83 3 1 2 8 Consumable counter display CONtINUOUS i 83 3 1 2 9 Error Messages and their details i 84 3 1 3 Various print jobs with single printer unit attached with a controller 89 3 2 Adjustments after Parts Replacement AAA 90 3 2 1 Precautions in replacing engine control board
131. tch of the printer off to O 2 Pull the AC inlet plug of the AC cable out of the AC receptable Remove the AC cable and the interface cable from the printer b To connect the printer again always use the following procedure Connect the AC cable and the interface cable to the printer Insert the AC inlet plug into the AC receptacle Flip the power switch of the printer on to IL Disconnect Connect 2 Do not disassemble the printer so long as it operates properly 3 Minimize the disassembly Do not detach parts other than those shown in the replacing procedure 4 For maintenance applications use designated tools 5 Follow the order instructed to disassemble the printer Incorrect order may damage the parts 6 Small parts such as screws and collars tend to get lost so temporarily place and fix them in their original positions 7 When handling ICs and circuit boards such as microprocessors ROMs and RAMs do not use gloves that likely to have static 8 Do not place the printed circuit boards directly on the printer or the floor 41956001TH Rev 6 13 Maintenance Tools Table 2 1 lists tools necessary to replace the units Table 2 1 Maintenance Tools Service Tools No 1 100 Philips screwdriver Oki Data CONFIDENTIAL Place of use 2 2 5 mm screws Remarks No 2 200 Philips screwdriver Magnetized 3 5 mm screws No 3 100 screwdriver N
132. tep by pressing the or key The menu item rotates by pressing the key 3 1 2 2 2 Exiting self diagnostic mode 1 Turn the power OFF then turn it on after ten seconds 3 1 2 3 Switch scan test This self diagnosis is used for checking the input sensor and switch 1 Press the 1 and keys until the normal diagnostic mode is entered and SWITCH SCAN is displayed on the top line Key 4 increments the test item and Key decrements the test item SWITCH SCAN 2 Press the 2 and keys until the SCAN number that corresponds to the unit subject to the following test listed in Table 3 1 Key 2 increments the item and Key 6 decrements the item SWITCH SCAN 00 1 H 2 L 3 H 4 L 3 The test starts by pressing the key The SWITCH SCAN number begins to blink and the number of the corresponding unit 1 4 is displayed along with the current status Manipulate each unit Fig 3 1 The items are displayed in the LCD that corresponds to each item The display differs for each sensor See Table 3 1 for details 4 The SWITCH SCAN number reappears in the display status blinking ceased by pressing the D key 5 Repeat Steps 2 to 4 as required 6 Press the 4 key to end the test Status returns to that described in 1 41956001TH Rev 6 71 Oki Data CONFIDENTIAL Top fuser sensor center left Bottom fuser sensor center M toner sensor Y toner sensor K toner sensor C toner se
133. tion Error Is proper Network board for the model set Replace NIC card Replace with proper Network board Service Call 070 Error CANT_HAPPEN PS firmware fault detected Confirm that error is recovered by turning power OFF ON Replace CU board Replace EEPROM Service Call 072 Error Engine communication error I F error between PU CU Is CU assembly set properly Is error recovered by replacing CU board Set properly Replace CU board Replace EEPROM Replace PU board Service Call 073 Error 075 Error Video overrun detect Is CU assembly set properly Is error recovered by replacing CU board Set properly Replace CU board Replace EEPROM Service Cal 090 Error inisher Stapler Motor rror Is the error message displayed again See Finisher Maintenance Manual Service Cal 091 Error inisher Tray Elevator rror Is the error message displayed again See Finisher Maintenance Manual Service Cal 092 Error Finisher Bin2 Exit Belt Motor Error Is the error message displayed again See Finisher Maintenance Manual Service Cal 093 Error inisher Jogging Motor rror Is the error message displayed again See Finisher Maintenance Manual Service Cal 094 Error Finisher Main Feed Motor Error Is the error message displayed again See Finisher Maintenance Manual Service Cal 102 Error Error in engine RAM read
134. tions for NG Sensitivity Adjustment ADJUSTHMM A Failed to Send PJL to LPT1 En Code 1117 The request could not be performed because of an 0 device error 4 The folder C MediaThickness is automatically created storing the result of the sensitivity adjustment in the CSV format Determine cause s of NG results from the stored file After the cause s are corrected conduct sensitivity adjustment again N Exploring Media Thickness Eile Edit View Go Favorites Tools Help 5 xj a gt al als Back Forward Up Cut Copy Paste Undo Delete Properties Address CJ C Media Thickness Folders x me eee REG 3 3 Floppy A FE 20020617 csv 1KB Microsoft Excel Comma Separated Values 6 17 02 4 57 PM C emm OA Rana faa FaF I Media Thickness MachininfoMM ini 1KB Configuration Settings 6 17 02 4 40 PM E My Documents 8 Opusbace dl 68KB Application Extension 1 22 02 3 45 AM 2 Program Files X 4 4 object s fi 52KB Disk free space 5 38GB 3 My Computer 5 Power off the printer and disconnect the interface cable 41956001TH Rev 6 97 3 4 2 4 Actions for NG Sensitivity Adjustment Oki Data CONFIDENTIAL When a CSV format file stored automatically in sensitivity adjustment is opened the opened file contains the following The yellow shaded area shows errors For error co
135. to a TIG 2 TIG 3 also a program ROM DIMM doesn t support the software Accordingly the Soft NIC Oki LAN 8100e is not usable even if software for the NIC is downloaded to a TIG 2 TIG 3 board 41956001TH Rev 6 64 CU Assy disassembly pracedures 1 Pulling out Controller Board 1 Undo the two screws 1 2 Pull the controller board out 3 Place the controller board Q on a flat table 2 Detaching Fan 1 Remove the connector 2 Unscrew 2 screws 4 3 Remove the CPU Cooling Fan Figure 2 3 41 CU Assy 1 2 Oki Data CONFIDENTIAL 41956001TH Rev 6 65 Oki Data CONFIDENTIAL 3 Demounting CU Board 1 2 3 4 Remove 3 screws and screw 7 and remove the fan bracket Remove the screw and 4 screws 0 and remove the plate support 00 and the guide rail Add Remove 2 screws 3 and remove the guide rail Bac Remove 2 screws 5 and 2 screws 6 and the plate F G Centro d7 then demount the CU board 48 Figure 2 3 41 CU Assy 2 2 41956001TH Rev 6 66 3 0 ADJUSTMENT Oki Data CONFIDENTIAL This device is adjusted by key input from the operator panel Other than the general menu this device supports a maintenance menu Select the menu that matches your objective System Maintenance MENU The printer enters this mode when you turn on the power supply s
136. tory mode only Not raise in the standard config machines LCD Messages Description Oki Data CONFIDENTIAL Comments POWER OFF ON 300 NETWORK ERROR A network error is occurring CLOSE COVER 310 UPPER COVER OPEN The cover is open CLOSE COVER 311 SIDE COVER OPEN The cover is open PX711 CLOSE COVER 311 SIDE COVER OPEN The cover is open PX713 CLOSE COVER 312 TRAY2 COVER OPEN The cover is open CLOSE COVER 313 TRAY3 COVER OPEN The cover is open CLOSE COVER 314 TRAY4 COVER OPEN CLOSE COVER 315 TRAY5 COVER OPEN The cover is open The cover is open CHECK FUSER UNIT 320 FUSER UNIT MISSING The fuser unit is not correctly installed POWER OFF AND WAIT FOR A WHILE 321 MOTOR OVERHEAT Motor Driver LSD overheat error OPEN AND CLOSE COVER 323 PAPER THICK ERROR A Sensor output at Medea Empty is outside the spec factory mode only raise Anomalies with Media Weight OPEN AND CLOSE COVER 324 PAPER THICK ERROR Detection The difference among Sensor outputs is Sensor outside the spec factory mode only raise OPEN AND CLOSE COVER 325 PAPER THICK ERROR Media detected values are outside the spec OPEN AND CLOSE COVER 326 PAPER THICK ERROR Media detected values in U Heavy Mode are outside the spec DOWNLOAD CHIP DATA 327 DENSITY CALIBRATION CHIP ERROR Density Adjustment s calibration ch
137. trance Sensor PWB Figure 2 3 26 Entrance Sensor PWB 41956001TH Rev 6 49 Oki Data CONFIDENTIAL 2 3 27 Entrance MT Sensor Actuator Entrance Belt Sensor Actuator Entrance Waste Toner Sensor Actuator Remove the Entrance Sensor PWB R71 See Sec 2 3 26 Release the latch and remove the Entrance MT Sensor Actuator Release the latch and remove the Entrance Belt Sensor Actuator Release the latch and remove the Entrance Waste Toner Sensor Actuator Figure 2 3 27 Entrance MT Sensor Actuator Entrance Belt Sensor Actuator Entrance Waste Toner Sensor Actuator 41956001TH Rev 6 50 Oki Data CONFIDENTIAL 2 3 28 Main Cooling Fan PULL Assy Main Cooling Fan PUSH Fuser Eject Roller 1 2 3 1 Unscrew 2 screws CO and remove the Main Cooling Fan PULL Assy 2 3 4 Unscrew the screw and remove the Fuser Drive Gear Assy 5 6 Unscrew the screw 8 and remove the Fuser Eject Roller Contact Remove the Fuser Drive Gear 5 Unscrew the screws 8 take out the washers 8 and remove the Main Cooling Fan PUSH 4 6 Release the latch and remove the Fuser Eject Roller Bearing L and Fuser Eject Roller Figure 2 3 28 Main Cooling Fan PULL Assy Main Cooling Fan PUSH Fuser Eject Roller 41956001TH Rev 6 51 Oki Data CONFIDENTIAL 2 3 29 Eject Sensor Assy 1 Remove the Fuser Eject Rolle
138. uivalent of 80 000 pages 3P J Transfer Belt cartridge 60 000 prints 41956001TH Rev 6 11 12 Temperatures and Relative Humidities Temperature Operating 50 to 89 6 Temperature F 10 to 32 Oki Data CONFIDENTIAL Temperature C Remark 17 to 27 C Temperatures to assure full color print quality Non Operating 32 to 109 4 0 to 43 Power off Storage Max One Year 14 to 109 4 10 to 43 With drum and toner Transport Max One Month 20 to 122 29 to 50 With drum and without toner Transport Max One Month Humidity Operating Relative Humidity 20 to 80 20 to 122 Max Wet Bulb Temperature C 29 to 50 With drum and toner Remark 50 to 70 Humidities to assure full color print quality Non Operating 10 to 90 Power off Storage 10 to 90 Transport 10 to 90 13 Printer Life 1 000 000 pages on a A4 basis or five years 41956001TH Rev 6 12 Oki Data CONFIDENTIAL 2 PARTS REPLACEMENT This section describes the procedure for replacing the parts assemblies and units in the field The replacing procedure is given for detachment To attach use the reverse procedure 2 1 Precautions in Replacing Parts 1 Before replacing the parts be sure to remove the CA cable and the interface cable a To remove the AC cable always use the following procedure CO Flip the power swi
139. ver Ee 34 2 3 13 Multipurpose Tray Assy Multipurpose Tray Cover Assy Link Multipurpose Tray Top Cover Multipurpose Tray Drive Gear OHP Sensor 35 2 3 14 Drum Contact ASSy iii 37 2 3 15 Media Thickness Sensor Ass 38 2 3 16 Registration Roller Assy A Registration Drive Gear A 39 2 3 17 Registration Roller Assy DI 40 2 3 18 Registration Clutch Registration Motor ASSY i 41 2 3 19 ID Cooling EE 42 2 3 20 Color Registration Sensor ASSy rrnarnnrnnrvrrnnnnnvnnrrrrennnnvnnnerrennnnrnenrnnnnernrnnnennene 43 2 3 21 Duplex Guide Assy eidele dee dee EEN E E 44 2 3 22 Electrical Chassis Electrical Chassis Cooling Fan 45 2 3 23 Print Engine Controller DW 46 2 3 24 Printer UNItChassisuanuungenatadiaeeondetr enee illa 47 2 3 25 Entrance Cassette Sensor Actuator ecccceesseeceeeeeeeeeeceeeeeeeaeeseeeeeesiaaeeeenes 48 2 3 26 Entrance Sensor PWB HI 49 2 3 27 Entrance MT Sensor Actuator Entrance Belt Sensor Actuator Entrance Waste Toner Sensor Actuator ccccceceseseeceeeeeeeeneeeeeeeeeeenaeeneneees 50 2 3 28 Main Cooling Fan PULL Assy Main Cooling Fan PUSH Fuser Eject Roll fi i tee ilaele aldil 51 Ee 52 2 3 30 Fuser Latch Handle U N 53 2 3 31 Belt MotorAssy stink nia Aa ei iii 54 2 3 32 Fuser Latch Handle HI 55 2 3 33 Main Motor ASSy mus cies ce cae eee ed NEE an ee detec ae enn edit 56 2 3 34 Contact Assy Side Plate As
140. w C9500 C9300 7 41960434 41960432 41863002 41870802 42046801 Print Engine Controller PWB 2 3 23 41970801 x 4 41971201 x 4 LED Assy 2 3 2 Power Unit AC DC Switching 115V 2 3 35 Power Unit AC DC Switching 230V 2 3 35 HV Power Supply 2 3 36 41946101 41946105 41946103 41946109 Fuser Unit 2 3 38 41946001 41946003 41946009 Belt Unit 2 3 39 41945701 41945703 Duplex Unit 2 3 40 42542704 42542705 42542709 42542710 Control panel Bezel 2 3 4 41484915 Cassette Assy 2 3 7 419413xx 41941401 41941501 40841301 Printer NIP Printer Unit Printer Chassis 2 3 24 Fuser Latching Handle L 2 3 30 41483206 41628301 Regist Roller Assy A 2 3 16 Fuser Latching Handle Spring 2 3 30 41483302 40841601 Regist Roller Assy B 2 3 17 Entrance Sensor Actuator 1 2 3 25 41483406 41578501 Registration Motor Assy 2 3 18 Entrance Sensor Actuator 2 2 3 27 M 41483702 KC 41187102 40841801 Main Motor FAN Assy 2 3 28 Registration Clutch 2 3 18 Entrance Sensor Actuator 3 2 3 27 41486801 _ 41744006 Duplex Guide Assy 2 3 21 Registration Shutter Solenoid Assy 41481006 41481306 41947701 Unit Lower Frame Main Feed Assy 2 3 37 Registration Shutter 2 3 37 41481106 41950401 42030001 i Frame Assy Lower PCE Size Sence 2 3 37 Registration Shutter Spring L 41481203 L 2201000P0140 74241 0901 41500101 Right Side Cover 2 3 7 IMSA
141. witch while holding down the Menu Item Value Cancel 0 1 6 7 switches This menu is not disclosed to end users because changes can be made to brand destination etc Category Table 3 0 1 2 Item 1st Line OKIUSER Value 2nd Line ODA OEL APS PI JPOEM1 OEMA OEML Maintenance Menu display Table Functions Sets Brand JPOEM1 Japan OEM OEMA Overseas OEM for A4 default OEML Overseas OEM for Letter default Boots up automatically when the Menu is existed CONFIGURATION MENU HIGH RESOLUTION ENABLE DISABLE Not used note Don t change the setting value ENG STATUS PRINT ENG STATUS PRINT EXECUTE Selecting by the Select switch then pressing the On line switch will prompt initialization and printing Engine information TEST PRINT MENU TEST PRINT MENU Switches ENABLE and DISABLE to display the TEST PRINT MENU category in the User Menu See ID Check Pattern section PAGE CNT PRINT PAGE CNT PRINT Sets printing or not printing the total page count in PRINT MENU MAP PERSONALITY IBM PPR III XL EPSON FX Adobe Postscript HP GL 2 Change the default PDL for each brand PDLs that are disabled in this Menu will not be displayed on User Menu or Adomin Menu s PERSONALITY When print data in the PDL language set to DISABLE is received the printer will display INVALID DATA and discard received data
142. write detected at power ON Does error reoccur Replace engine control board K7N Service Cal 103 Error Error in engine SRAM read write detected at power ON Does error reoccur Replace engine control board K7N Service Cal 104 Error Error in engine EEPROM check total detected at power ON Does error reoccur Replace engine control board K7N 41956001TH Rev 6 106 Message Service Call 105 Error EEPROM not detected at power ON Table 5 1 1 Operator Alarms 3 6 Error Description Does EEPROM exist Does error reoccur Oki Data CONFIDENTIAL Solutions Check for EEPROM and set if not found Replace engine control board K7N Service Call 106 Error Error in engine control logic detected at power ON Does error reoccur Replace engine control board K7N Service Call 107 Error Engine ROM check sum error Does error reoccur Is error recovered by reloading PU F W Reload PU I F Replace engine control board K7N Service Call 110 Error 116 Error Option unit for different model detected 110 EnvelopeFeeder 111 Duplex unit 112 2nd Tray 113 3rd Tray 114 4th Tray 115 5th Tray 116 Finisher Is a proper option unit for the printer set Set proper option unit Check connections and turn power ON If error is not recovered replace the unit Service Call 120 Error
143. ws Q and remove the Side Plate Assy 3 Unscrew the screws 8 and remove the Contact Assy Figure 2 3 34 Contact Assy Side Plate Assy 41956001TH Rev 6 57 Oki Data CONFIDENTIAL 2 3 35 Low voltage Power Unit 1 Remove the Printer Unit Chassis See Sec 2 3 24 2 Unplug the connector 3 Unscrew 6 screws and remove Low voltage Power Unit 4 Unplug the connector 5 Unscrew the screw release the claw at the AC Switch and remove the plate 6 Unscrew the screws and 00 and remove the AC Inlet 4 from the plate dI Figure 2 3 35 Low voltage Power Unit 41956001TH Rev 6 58 2 3 36 High voltage Power Unit 1 Remove the Contact Assy See Sec 2 3 34 2 Remove the connector of the High voltage Power Unit Oki Data CONFIDENTIAL 3 Unscrew 2 screws and remove the High voltage Power Unit and HV Tape Harness Figure 2 3 36 High voltage Power Unit 2 41956001TH Rev 6 59 Oki Data CONFIDENTIAL 2 3 37 Main Feeder Assy 1 2 3 4 5 6 7 Remove the Printer Unit Chassis See Sec 2 3 24 Remove the Low voltage Power Unit and High voltage Power Unit See Secs 2 3 35 and 2 3 36 Unscrew 5 screws C and remove the Lower Plate Unscrew 6 screws and remove the Main Feeder Assy 4 Unscrew the screws disconnect the cable and remove the Paper Size Sensor PWB Unsc
144. y in cassette 1 2 3 4 or 5 1 Check if paper is empty in selected cassette 2 Check if paper end sensor is operating properly Set paper in selected cassette Replace the corresponding paper end sensor Replace fuser Fuser counter exceeded life 1 Is error message displayed 2 Was fuser unit just replaced Check fuser unit life Replace fuser immediately or at next maintenance Paper in tray nearly empty Paper near end detected Are only few papers remaining in tray approx 30 sheets or less Refill paper Check paper near end sensor Cannot write in HDD Is faulty operation being applied Check manual operation HDD abnormality Replace HDD 41956001TH Rev 6 110 Oki Data CONFIDENTIAL 5 5 2 Preparing for troubleshooting 1 Operator panel display Problems that are generated in this device are indicated in the LCD Apply proper measures according to the message displayed in the LCD Problem Flow Chart No The printer does not function properly after power ON Jam error Feed jam 1st tray Feed jam multipurpose tray Path jam Exit jam Duplex jam Paper size error I D up down error Fuser unit error Fan motor error Note When changing the engine board K7N PWB remove the EEPROM chip from the old board and install it on the newly replaced board 2 CU assembly troubleshooting No operation Is an error mess
145. ype mixed in 2 Is media being double fed Remove foreign objects Open close cover 326 Paper thickness error U Heavy mode media detect value out of range Is different media type mixed in Remove foreign objects Reset belt 330 Belt error Same unit not detected upon power ON or closing cover 1 Is error message displayed 2 Is belt unit set properly 3 Does error reoccur Check set condition of belt unit Reset belt unit and turn power ON again Replace belt unit assembly Reset drum 340 343 Drum error Same as above 1 Is error message displayed 2 Is image drum set properly 3 Does error reoccur Check set condition of ID Turn power ON again Replace ID unit assembly Set new drum 350 Yellow drum life 351 Magenta drum life 352 Cyan drum life 353 Black drum life ID unit life Right after replacing ID unit Check ID unit life Replace ID unit Set new fuser 354 Fuser life Fuser life occurs when fuser life continuation is OFF Right after replacing fuser Check fuser life Replace fuser Set new belt 355 Belt life Belt life notified alarm Print N count by opening and closing cover Right after replacing belt Check belt life Replace belt Set new belt 356 Belt life Waste toner belt life notified alarm Print N count by opening and closing cover N 20 Right after replacing belt Check belt life

C9500 /C9300 Color LED Page Printer

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