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1. Note Ld For the Fixed i setting the following document zoom ratios are available Zoom Ratio Settings Zoom HLT gt LGL 154 A5 gt A4 141 100 default 100 LGL gt LT 78 A4 gt A5 70 Q For theMaruial Zoon setting you can specify a zoom rate between 25 and 400 You can also use the numeric eheipad to enter the value Full page copy 1 Press the Copy button 2 Press the or button several times to select the 22 tab and press the F2 button GReady to Copy 1 4 AdvnSetting2 b Off Off Off On ID Card Full Copy ScanCont Collate O e senses 3 Select Gir using the A or V button and press the OK button Canceling a Copy Job Press the Stop button on the printer s control panel and then press the F3 button to select Ya Copying 107 AL MX300 Series User s Guide Chapter 6 Faxing DNF Model Only Making Settings before Using Fax Function Confirming settings Before receiving or sending a fax make sure that the appropriate settings for your fax are specified Press the Setting button on the control panel and check the settings in the Fax Set Making transferring settings of received faxes You can send received data to the following destinations L Toa shared folder specified from the printer J To an e mail address specified from the printer L To forward to another fax number The following settings are required to sen
2. Mode Tab F1 F2 F3 F4 Copy Basic Setting Paper Zoom Duplex Density Quality Doc Type Other AdvnSetting1 Layout RmvShadow BindMargn AdvnSetting2 ID Card Full Copy ScanCont Collate Scan Select function USB Mem Folder E mail pc Basic Setting Save to E mail Doc Size Doc Type ADF Dup File Setting Header Format PDF Color Mode Scan Setting Density Resolut ComprsRat ADF Cont Print Select function USB Mem Password 4 QuickPrn 2 Getting to Know Your Printer 31 AL MX300 Series Mode Tab F1 F2 F3 F4 Fax Basic Setting Doc Size Quality ADF Dup Density Advanced Fax Speed Time ADF Cont Function Mem Rate RceiveMem 6 x User s Guide 1 Displayed only when Setting Scan Set k Sear is setto 2 Varies depending on the function you select Not displayed when H 3 Varies depending on the function you select 4 Displayed only when Setting 5 DNF model only Options You can add to your printer s capabilities by installing any of the following options LJ 250 Sheet Paper Cassette Unit C12C802791 This unit increases paper feeding capacity up to 250 sheets of paper You can install only one unit on your printer Consumable Products The life ofthe following consumable products is monitored by the printer The printer lets you know when replacements are needed Product name Product
3. Using the Control Panel 131 AL MX300 Series User s Guide Item Settings default in bold Size Ignore Off On Auto Cont Off On Page Protect Auto On A4 LT Auto Switching On Off Extended Mode Off On LCD Contrast Oto7to15 LCD Backlight Auto Off B W Reverse Disp Off On Sound Volume Operation Sound Off Medium Large Finish Sound Off Medium Large Caution Sound Off Medium Large RAM Disk Off Normal Maximum Convert to Simplex Odd Page 1 Page Off Confirm Media Type No Yes Job Information 4 Display Pattern 1 Display Pattern 2 Off Local Time Diff 14 00 0 00 14 00 Time Setting 2010 01 01 00 00 to 2098 12 31 23 59 Date Format DD MM YY MM DD YY YY MM DD 1 Available only when you use A4 or LT size paper 2 Available only for ESC Page ESC P2 FX or 1239X mode 3 Not available in PS3 and PCL 4 If CATAL or BHX is selected as the language when the printer is turned on for the first ti time after you purchase it the default value is tf If another language is selected the default value is 1 Operation Time Out Set the time till the time out that occurs after finishing operations o on the control panel If the specified time has passed the screen will return to the mode set for the i amp setting Operation Time Using the Control Panel 132 AL MX300 Series User
4. DN model DNF model DNF model 220 240 V 220 240 V 110 127 V Power During Avarage 409 W 395 W 453 W consumption printing MAX 940 W 940 W 850 W During ready mode 37W 38 W 36 W During sleep mode 3 02 W 3 26 W 3 25 W During deep sleep 0 98 W 0 99 W 1 07 W mode During power off OW mode Values represent power consumption while all operations are completely suspended Power consumption varies depending on operating conditions and whether a USB memory is inserted Note for users in Taiwan Rated voltage of this printer in Taiwan is 110 V to 127V Standard and approvals European model Low Voltage Directive 2006 95 EC EN 60950 1 EN 62311 EMC Directive 2004 108 EC EN 55022 Class B EN 55024 EN 61000 3 2 EN 61000 3 3 R amp TTE directive 1999 5 EC TBR21 DNF model only EN 60950 1 L For Europen users We Seiko Epson Corporation hereby declare that this equipment model L733B is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Technical Specifications 273 AL MX300 Series User s Guide For use only in Ireland UK Austria Germany Liechtenstein Switzerland France Belgium Luxemburg Netherlands Italy Portugal Spain Denmark Finland Norway Sweden Iceland Cyprus Greece Slovenia Malta Bulgaria Czech Estonia Hungary Latvia Lithuania Poland Romania Slovakia and Croatia CE Indication of the manufactur
5. carr E Manual Feed Each Page Tener Paper Type Unspecified Tope Binding Let CO Top Right z Copies 1 E Collate in Printer Orie Online E Print Job Arranger OK Cca tee When you choose a predefined setting other settings such as Print Quality and Graphics are set automatically Changes are shown in the current settings list on the Setting Information dialog box that appears by pressing the Setting Info button on the Optional Settings tab Customizing print settings If you need to change detailed settings make the settings manually For Windows users 1 Click the Basic Settings tab Printing 57 AL MX300 Series User s Guide 2 Select Advanced then click More Settings 3 Make appropriate settings For details about each setting see online help 4 Click OK Saving your settings You can save your custom settings Note L You cannot use a predefined setting name for your custom settings Q The saved custom settings can only be used with the printer driver you saved them to Even if multiple printer names are set for a printer driver the settings can be available only for the printer name in which you saved the settings 4 You cannot delete predefined settings For Windows users Note When sharing the printer on a network Save Settings is grayed out and you cannot create a custom setting at the client 1 Click the Basic Settings tab 2 Select Advan
6. Printing 78 AL MX300 Series User s Guide Chapter 4 Scanning Starting a Scan The scanning operation is performed either from the control panel or the TWAIN compliant scanning program Using the Control Panel You can scan a document using the printer s control panel and store the data as followings L Scan data to a USB memory connected to the printer L Scan data to a shared folder on the network I Scan data to a file to send by e mail L Scan data to a computer Required settings before scanning The following settings are required to save scanned data in a shared folder send it by e mail or save it in a computer L E mail server setting when sending by e mail E mail address setting when sending by e mail m _J Folder address setting when saving to a shared folder m WSD scan settings or Document Capture Pro installations and settings when saving to a computer Follow the instructions below for each setting E mail server setting 1 Press the Setting button on the control panel Scanning 79 AL MX300 Series User s Guide 2 Specify 5 in theft setting see E mail Server Settings on page 137 iz menu For details about each E mail address setting 1 Press the Setting button on the control panel 2 Specify E E E mail Address on page 160 sz menu For details about each setting see Folder address setting 1 Press the Setting butt
7. UnZipSFX WiZ Pocket UnZip Pocket Zip and MacZip for its own source and binary releases ArcFour This code illustrates a sample implementation of the Arcfour algorithm Copyright April 29 1997 Kalle Kaukonen All Rights Reserved Redistribution and use in source and binary forms with or without modification are permitted provided that this copyright notice and disclaimer are retained Software License Terms 282 AL MX300 Series User s Guide THIS SOFTWARE IS PROVIDED BY KALLE KAUKONEN AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL KALLE KAUKONEN OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY TH EORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Software License Terms 283 AL MX300 Series User s Guide Index A system report 129 Dry 141 Anti copy copy protection function ji e 136 how to use Windows 69
8. Emphasize Thin Lines Using the Control Panel 143 AL MX300 Series User s Guide Adjusts the weight of thin lines so they are printed clearly Top Offset Makes fine adjustments to the vertical printing position of the page 3 Important Make sure that the printed image does not extend beyond the edge of the paper Otherwise you may damage the printer Left Offset Makes fine adjustments to the horizontal printing position of the page This is useful for fine adjustments Y Important Make sure that the printed image does not extend beyond the edge of the paper Otherwise you may damage the printer T Offset B Adjusts the vertical printing position on the back of the paper when printing on both sides Use this if the printout on the back is not where you expected L Offset B Adjusts the horizontal printing position on the back of the paper when printing on both sides Use this if the printout on the back is not where you expected Emulation Menu Note You can specify different emulations for each interfaces Item Settings default in bold USB Auto ESCP2 FX 1239X PS3 PCL Network Auto ESCP2 FX 1239X PS3 PCL Using the Control Panel 144 AL MX300 Series User s Guide PCL Menu These settings are available in the PCL mode Item Settings default in bold FontSource Resident Download Font Number 0 65535 depending on your settings Pitch 0
9. 1 Click the Optional Settings tab then click Reserve Jobs Settings The Reserve Jobs Settings dialog box appears 2 Select the Reserve Job On check box then select Re Print Job Verify Job or Confidential Job 3 Enter a user name and job name in the corresponding text boxes If you selected Confidential Job enter a four digit number in the password text box to set the password 4 Click OK Note The OK button becomes available after both the user name and job name have been entered Printing 71 AL MX300 Series User s Guide If you selected Re Print Job the printer prints your document If you selected Verify Job the printer prints one copy of your document To print or delete this data using the printer s control panel see Printing and Deleting Reserve Job Data on page 183 Canceling a Print Job From the printer Follow the steps below to cancel a print job by using the Status button Note Using the Stop button also enables you to cancel the current print job Press the Stop button and then press the F3 button to select ez 1 Press the Status button The Status Check screen appears 2 Select F amp and then press the OK button Status Check Print Job Check Machine Status Error Warning Status Note Press the F3 button to pause the current print job If you want to resume the print job press the F3 button again 3 Select the print job that you want to cancel using
10. Insufficient memory to print all copies Cause What to do The printer does not have sufficient memory to collate print jobs Reduce the contents of print jobs or lower print quality in the printer driver When zkissetto orHormali onthe control panel you can increase the available memory space by changing this setting to Gf Paper Handling Problems Paper does not feed properly Cause What to do The paper guides are not set correctly Make sure that the paper guides in all the paper cassettes and the MP tray are set to the correct paper size positions The paper source setting may not be correct Make sure that you have selected the correct paper source in your application There may be no paper in the paper source Load paper into the selected paper source The size of loaded paper differs from the control panel or printer driver settings Make sure that the correct paper size and paper source are set in the control panel or printer driver Too many sheets may be loaded in the MP tray or paper cassettes Make sure that you have not tried to load too many sheets of paper For the maximum paper capacity for each paper source see General on page 269 If paper does not feed from the optional paper cassette unit the unit may not be installed properly For instructions on installing the unit see Optional Paper Cassette Unit on page 186 The pickup rol
11. iugo eR COR edd dew sdi he eed AUR S445 6 packard tudes 93 Previewing and Adjusting the Scan Area jiecsnced secs t a d hr de dq tee stant eadera dC RR 95 Using Other Scanning Software from Your Computer 97 Document C aptare PEO e eR due aee NEN SEE xv E EXE RYE UNS E EUN ORE 98 How to Start ou dose ss ke YS ve EY Ia pda ded A eae qaia er faa ee in bebe 98 How to Access the Help aua eo so PER SR RE ERERTER Ea PRSE REG E Yee noe eR E E 98 eunte n PEDES 98 Chapter 5 Copying Setting Originals to CODY cep iere o susien ob db b dee CREE Ree 9 d Ade dU d 99 Basic CODVIE La s osauaueqasu iibi M du adeb dtawe s wd wu een ee dd t dci dera tua aot 29 Copy mode dienu list 2i dodo p Peed ies deed dde Rot d e dae n 101 Duplex Copying oru dou ee gan obo uae doe ee Dara bd ei den df dar bp eres aA 101 Contents 7 AL MX300 Series User s Guide Collate COPYING ood exu es eeteSehe gues di IDE deu es EREEREER SENEE EEA ae S EEEE 103 Print Layouts reeeo teena ee eben gilt dd eu sy E dde 0 qud auo oodd deus d qd ebd 104 Making Changes to Copy Settings idus eX d ARA des ORREEERAARA S ERR Gd de dard S Robes 105 Changing the copy quality 4 uocrexs bid this dono SORORIS E dchn rreren 105 Specifying the Zoomi PED o oo hero take 44 9 Qtr a Robe ritu da diui due abad 106 Cancels aC apy IUD soa quoe ar cen eas de EP ERR CURE E ER RA REOR PEPCENE PS FK e 107 Chapter 6 Faxing DNF Model Only Making Settings before Using Pax Functi
12. the Apache License Version 2 0 mDNSResponder 107 6 OpenSSL 1 0 1 NICTA Licence NICTA Public Source Licence version 1 0 mDNSResponder 107 6 For the detailed explanation about open source software licenses see the OSS pdf Software License Terms 280 AL MX300 Series User s Guide Other Software Licenses libtiff libtiff Copyright 1988 1997 Sam Leffler Copyright 1991 1997 Silicon Graphics Inc Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that i the above copyright notices and this permission notice appear in all copies of the software and related documentation and ii the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific prior written permission of Sam Leffler and Silicon Graphics THE SOFTWARE IS PROVIDED AS IS AND WITHOUT WARRANTY OF ANY KIND EXPRESS IMPLIED OR OTHERWISE INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF ORIN CONNECTION WITH THE USE O
13. y P aa specify the desired settings such as Basis r 3 For details about each setting see Scan mode menu list on page 80 Scanning 84 AL MX300 Series User s Guide 7 Press the Start button The printer starts scanning Note If a failure occurs while transmitting e mail an error report is printed automatically Saving Scanned data to a computer Document Capture Pro WSD l Press the Scan button Place your original either on the document table or in the Auto Document Feeder For details on how to set your original see Setting Your Originals on page 50 Press the F4 button on the control panel Specify scan address F1 F2 F3 F4 Fro and then press the OK button Select Note The procedure below uses WSD scan as an example Select a computer from the list of connected computers in which to save scanned data Press the OK button Press the Start button The printer starts scanning Scanning 85 AL MX300 Series User s Guide Using Epson Scan from Your Computer Before Starting EPSON Scan You need to make the settings using EPSON Scan Settings to scan with the printer Note for Windows L For Windows 8 7 or Vista you need an administrator account and password if you log on as a standard user L For Windows XP you must log on to a Computer Administrator account Note for Mac OS X L Do not use the Fast User Switching function while usi
14. AL MX300 Series User s Guide Chapter 2 Paper Handling Loading Paper into Your Printer This section describes how to load paper If you use special media such as envelopes see also Selecting and Using Print Media on page 45 For specifications or details about the paper types and sizes see Paper on page 267 2 Important Do not let the paper s edge slide across your skin because the edge of the paper may cut you Note This printer does not automatically detect paper sizes in the paper sources Make sure to specify a paper size using the T rs Heru on the control panel The factory default paper size for all of the paper sources is MP tray The MP tray Multi purpose tray is the paper source that is available for various types of paper such as labels envelopes and thick paper Note To load envelopes see Envelopes on page 46 1 Open the MP tray Paper Handling 36 AL MX300 Series User s Guide 2 Slide the paper guides to accommodate the paper you are loading 3 Load astack of the desired paper with the printable surface facing up Then slide the paper guides to get a snug fit Paper Handling 37 AL MX300 Series User s Guide Note I4 Make sure that you do not load paper beyond the limit mark Q After loading paper set the Tras SizeandHP Tras Tare settings to match the loaded paper size and type on the control panel For details see Tray Menu
15. Collate Copying on page 103 Duplex Copying With duplex copying you can create double sided or single sided copies from double sided or single sided originals l Press the Copy button 2 Place your original either on the document table or in the Auto Document Feeder For details on how to set your original see Setting Your Originals on page 50 Copying 101 AL MX300 Series User s Guide 3 Specify the number of copies using the numeric keypad on the control panel 4 Press the 4 or button several times to select the rr tab and press the F3 button UlReady to Copy 1 Basic Settina gt Ad 100 Off 000N000 Duplex_ Density F1 F2 F3 FA 5 Select the type of duplex copying using the A or V button Setting Description Off Normal copying V Simplex gt Duplex Two single sided originals are printed onto each side of a single sheet of paper V k Duplex Duplex Each side of a double sided originalis printed on each sideofa sheet of paper HF Yig KiE Duplex gt Simplex Each side of a double sided originalis printed onto one side of a single sheet of paper 6 Press the OK button Note If necessary press the F1 to F3 buttons to specify the binding position of the original and output and document orientation Copying 102 AL MX300 Series User s Guide 7 Press the OK button and then press the Start button The pri
16. For best results you should connect the printer directly to the computer s USB port If you must use multiple USB hubs we recommend that you connect the printer to the first tier hub Windows operating system Your computer must have one of the operating systems supported by this printer pre installed or bea model upgraded from Windows XP Vista 7 8 Server 2003 Server 2008 or Server 2012 to an operating system supported by this printer You must not be able to install or run the USB printer driver on a computer that does not meet these specifications or that is not equipped with a built in USB port For details about your computer contact your dealer Printer software installation Incorrect or incomplete software installation can lead to USB problems Take note of the following and perform the recommended checks to ensure proper installation Troubleshooting 234 AL MX300 Series User s Guide Checking printer software installation When using Windows you must follow the steps in the Setup Guide packed with the printer to install the printer software Otherwise Microsoft s Universal driver may be installed instead To check if the Universal driver has been installed follow the steps below 1 Open the View devices and printers for Windows 8 or Server 2012 Devices and Printers for Windows 7 Printer Windows Vista or Server 2008 or Printers and Faxes for Windows XP or Server 2003 folder then right click the
17. Input File Header Input the file header Up to 20 characters Format Setting for Saving Select the file format for scanned documents Detailed PDF Set Password Setting Set a password for opening the document Authority Setting Set a password for restricting printing and editing of the generated PDF High Compression Set this to generate a highly compressed PDF from the scanned data Color Mode Select whether to scan in color or monochrome Scan Density Scanned images get lighter as the value is lowered and darker as the value is increased Resolution The higher the resolution the better the quality but the scanning time and the size of the file both increase Compression Rate Settings Set the compression rate of files The lower the compression the better the quality but the size of the file increases Continuous Scan from ADF Set this to continue scanning additional documents after the current document has finished being scanned Saving scanned data to a USB memory 1 Press the Scan button 2 Place your original either on the document table or in the Auto Document Feeder For details on how to set your original see Setting Your Originals on page 50 Scanning 81 AL MX300 Series User s Guide 3 Press the F1 button on the control panel ESSpecify scan address USB Mem F1 F2 F3 FA 4 Connect a USB memory to the USB Host interface of the printer Ser SSS EF SZ CF SES E
18. Rear view security slot network interface connector USB interface connector telephone interface connector LINE Connects with the phone cord EXT Connects with an external telephone power switch AC inlet g cover B DNF model only Getting to Know Your Printer 25 AL MX300 Series User s Guide Inside the printer Front view Rear view a MP tray b coverA c photoconductor unit d toner cartridge e fuser unit f transfer roller Getting to Know Your Printer 26 AL MX300 Series User s Guide Scanner parts Front view a white plate document cover c exposure window for ADF document table Inside the scanner a ADF pickup module release lever b ADF pickup module Getting to Know Your Printer 27 AL MX300 Series User s Guide Control panel DN model a bc d g Mer ory Setfing BS ing 46H 5 Jkt 6M0 Reset stop B 9 h rej PEEL tart DT j a Mode buttons LEDs Green Use these buttons to switch to the corresponding mode b Job Memory button Use this button to register frequently used settings for Copy mode and Scan mode or to call up the settings c Setting button Use this button to switch to the setup mode d LCD panel Displays printer s
19. Printing ODSeudsscicddtu ee DA He Can DNE TR n AB JLOOBLTAHO eene oriente ie eren ini pecie e bita 106 Status and error messages 167 Status sheet NOW to DEB uir eerta reipsa 185 220 SUPPOLEMENU eet beer hti i inta 163 T Toner cartridge Specifications u aate ec pp a ba p dudes 276 Toner Save modena qiio ian qne einer etas 59 Toner Save mode iioeseneaenpdatintonpddguetienn 59 Transmission Settings seen 156 Transporting the printer long distance 202 Transporting the printer short distance 203 ray melius caca ae EU eene eed ise Pesce enes 141 Troubleshooting 167 185 205 220 235 236 copying problems eie tecto tette snes 244 faxing PLODLEMIS Ze ccsscvcsssasecsenssenssincdcrencpsbspssevstapescrssapsbsnss 246 memory PrObleMS iidcerncaasiadadacasdanadancdan 231 operational problems ses 221 ior m 233 paper handling problems sss 232 PostScript 3 mode sss 236 print quality problems sene 226 printout problems eese 224 scanning problems sees 239 USB problems esent 234 Index 287
20. USBhos ee 137 Auto Document Feeder ADF Copy Specifications nesens 270 collate GOpyliiB see etapa tius ttn td 103 Available paper eene 99 267 full page COPY usse teeoeraei tete eee pues 107 juselitocishi Up 271 B Copy Settings Copy Function Settings sss 154 Basic Settirigss aieo edere b edet 155 D C Duplex printing dico rece tot beet eed 61 Canceling printing d tp recens 72 235 Cleaning ADE pickup roller eerte rrt 202 E document table reete 200 201 Emulation menu esee 144 exposure window eene 201 Energy saver menu 139 Collat COpyllg eere tee tenter ese eedeee erst 103 Epson Scan Communication Settings sss 159 scanning over a network 86 Consumable products scanning vid USB Interface aea soni itid 86 CETT E 193 EPSON Status Monitor Consumables Accessing EPSON Status Monitor Windows 253 specification toner Cari GE siasssssnusuiiaviacssaciaasntssssvinds 276 Installing EPSON Status Monitor Windows 252 Contacting EPSO e eter treno tertiis 277 Job Information Windows es 255 Control panel Notice Settings Windows sisssincissnincannriannenines 257 OVERVIEW M 28 Order Online 258 Control panel menus Replacement Parts Information Windows 254 emulation oen denied nettes gei ir e ERRORS 144 Status Windows 254 CN
21. after confirming that the telephone line is connected to the receiving system by using the Onhook button or by attaching an external telephone to your printer If the printer is connected to a telephone you can talk with the recipients before sending faxes 1 Press the Fax button 2 Place your original either on the document table or in the Auto Document Feeder For details on how to set your original see Setting Your Originals on page 50 3 Make the appropriate settings if necessary For details about the settings see Basics of sending faxes automatic faxing on page 111 4 Press the Onhook button and then enter the recipient s fax number directly from the numeric keypad on the control panel Note Q4 To avoid mis sending you can d dd A mue BE entered again Press He sering purton and then set Ling LimitstoEnte ice in Transmission 5 of theFas Sei menu Ll When using an external telephone enter the number with the telephone 5 Make sure that the telephone line is connected and then press the Start button 6 Select i fi and then press the Start button to start the transmission Note When using an external telephone hang up the handset after H iver is displayed Sending faxes using speed dial When a recipient fax number is registered on the printer you can send a fax by choosing the desired recipient from the speed dial list in the LCD panel You can register up to 5
22. 2 Storage temperature 0 to 35 C 32 to 95 F Storage humidity 15 to 8096 RH 1 This product conforms to CE marking requirements in accordance with EMC Directive 2004 108 EC 2 Fuser unit part numbers vary by location Technical Specifications 276 AL MX300 Series User s Guide Appendix B Where To Get Help Contacting Epson Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation contact Epson support services for assistance If Epson support for your area is not listed below contact the dealer where you purchased your product Epson support will be able to help you much more quickly if you give them the following information L Product serial number The serial number label is usually on the back of the product L Product model Product software version Click About Version Info or similar button in the product software L Brand and model of your computer Your computer operating system name and version Names and versions of the software applications you normally use with your product Help for Users in Europe Check your Pan European Warranty Document for information on how to contact Epson support Help for Users in Taiwan Contacts for information support and services are Where To Get Help 277 AL MX300 Series User s Guide World Wid
23. 7 Other versions of PDF files may not print In that case open the files with Adobe Reader and print them from the computer Q Ifa PDF file is locked with a password the password screen appears on the control panel Enter the password to print the file To enter the password use the numeric key pad After all characters are determined press the OK button Image printing You can print the image files stored in the USB memory The supported file formats are JPG and TIF Follow the steps below to print the image files 1 Press the Print button Printing 77 AL MX300 Series User s Guide 2 Connect a USB memory to the USB Host interface of the printer The printer searches the files in the USB memory If any supported files are detected the control panel menu appears automatically Note t Files is displayed on the control panel printable files were not detected in the USB memory Press the F2 button to select fm Press the A or V button to select the file then press the OK button You can select multiple files at the same time Make appropriate settings as described below Tab Item Settings default in bold Basic Paper A4 LT LGL Setting Layout None 2in 1 4 in 1 8 in 1 Duplex Off Simplex Duplex Long Duplex Short Advanced FileName On Off 6 Specify the number of copies using the numeric keypad on the control panel 7 Pressthe Start button to start printing
24. DE CLASSE 1 Hn sm 1 Ho Sa 1 Hox Xs Internal laser radiation There isa Class III b Laser Diode Assembly that has an invisible laser beam inside the printer head unit The printer head unit is NOT A SERVICE ITEM therefore the printer head unit should not be opened under any circumstances An additional laser warning label is affixed to the inside of the printer Ozone safety Ozone emission Ozone gas is generated by laser printers as a by product of the printing process Ozone is produced only when the printer is printing Ozone exposure limit The Epson laser printer generates less than 1 5 mg h of continuous printing Minimize the risk To minimize the risk of exposure to ozone you should avoid the following conditions Safety Instructions 22 AL MX300 Series User s Guide L Use of multiple laser printers in a confined area L Operation in conditions of extremely low humidity L Poor room ventilation L Long continuous printing together with any of the above Printer location The printer should be located so that the exhaust gases and heat generated are 2 Not blown directly into the user s face L Vented directly out of the building whenever possible Restrictions on Copying Operators of this printer must observe the following restrictions in order to ensure the responsible and legal use of this printer Copying of the following items is prohibited by law L Bank bills coins g
25. Fax Print amp Scan for OS X 10 8 or 10 7 icon 2 Select the printer from the list 3 Select Options amp Supplies 4 Make necessary changes to the settings then close the dialog box 5 Quit Print amp Fax Print amp Scan for Mac OS 10 8 or 7 Using the PCL Printer Driver Using Epson Universal P6 Printer Driver Epson Universal P6 Printer Driver is the universal PCL6 compatible print driver that has the following features J It supports the basic print functions needed for business situations L It supports multiple Epson business printers besides this printer Lj It supports most languages among the print drivers for this printer Computer system requirements Your computer must be running one ofthe supported Microsoft Windows versions listed in the table below and must meet the system requirements of its operating system About the Printer Software 264 AL MX300 Series User s Guide Recommended OS Windows 8 8 x64 7 7 x64 Vista Vista x64 XP XP x64 Server 2012 x64 Server 2008 Server 2008 x64 Server 2003 or Server 2003 x64 Remarks No restrictions for these systems Supported Printers If your CD DVD drive is D open Epson Universal P6 Supplement txt in the D Driver PCLUniversal and refer to Supported Printers Supported Languages If your CD DVD drive is D open Epson Universal P6 Supplement txt in the D Driver PCLUniversal and refer to Supported L
26. Ode ee eee er wd 36 Paper CAN CNC Eno 40 COUUC TOY TT 45 Selecting and Using Print Media ege a dao x ERROR bd epar ee br RON OU out we Rh oed aes 45 Labels 2d qe nnna OC ERR er Rd tad a OR CUM Se er ee dust a ig 45 MVEA OS s ena b45 8s eRe ERENT OO EE Eod REPE REY A Od e psa xa ER EXAMS 46 Thick papet sederek eth take re Pere be dd dd dede au add ei ONS a ee pa dua PPP ES 48 Custom paper 36 2044254 us pes ER CAZA RU RR REPE REM ES Ped Saws eo Redit 49 Setting Your Ongindls2 o2222d eua up a RT ERSPERRERPEPAME I ERE Ed brdcictackdcd die o a iiu E ER 50 04r PCT a 51 Paper type Tor the Auto Document Feeder onunu exea tn tco add e Rer ha 51 Paper direction essa C04 ESO EE ERES CEN RR a aa X VE EXAM EE AAA 51 Setting your originals on the document table 0 0 cece eee eee 51 Setting your originals into the Auto Document Feeder 2 0 0 0 esee 53 Chapter 3 Printing Setting the Print QUAlitss a i2 bcd hod aoc Ede EROR Ee TRACER boe eee ehhh on i a d 56 Using the Automatic Seti ou ou 2 04 29 1 0000 o pGbUU DC OA DRUG dio a bd bdo 56 Using the Advanced setting nn oso ed hd PRODIRE RUE UUE eR knee Pees ded Red d dea qae d OR 57 Gu stomizi ne print setings a s ea acte Je a ROGER ROC CEES EEE aE ONG EREREL Rn E EA 57 Toner Save Mode oxi axe ood re e ho EPRPTP ss EE EEPE 0045050555 E ei eiii 59 Improving the clarity of color documents 59 Adjusting the weight of thin lin
27. Parts on page 193 For Windows users you can also check the remaining service life of the toner cartridge by looking at the Basic Settings tab in the printer driver There may be a problem with the toner cartridge Replace the toner cartridge See Replacing Consumable Products Maintenance Parts on page 193 There may be a problem with the photoconductor unit Replace the photoconductor unit See Replacing Consumable Products Maintenance Parts on page 193 Toner smudges Cause What to do Your paper may be moist or damp Do not store your paper in a humid or damp environment You may not be using the correct type of paper for your printer Smooth high quality copier paper is recommended for best results See Available paper types on page 267 for information on choosing paper The paper path inside the printer may be dusty Clean internal printer components by printing three pages with only one character per page There may be a problem with the toner cartridge Replace the toner cartridge See Replacing Consumable Products Maintenance Parts on page 193 The Highland setting may not be set correctly for printing in a location at a high altitude Select the appropriate value in id of theFr u See Printer Adjust Menu on page 163 for details The photoconductor unit may be near the end of its service life Replace the photoconductor unit See Replacing Con
28. Prints a sheet showing the working status of the network Job Memory List Prints a sheet showing the current job memory settings E mail Address List Prints a list of registered mail addresses Folder List Prints a sheet showing information about registered folders in which data is saved Fax Dial List Prints a list of speed dial quick dial and group dial numbers Fax Log PrintsFax LosandFax Fax Job List Prints waiting fax job information such as faxes that are queued for transmission or printing Using the Control Panel 130 AL MX300 Series User s Guide Fax Protocol Trace Prints a protocol log for fax communications Check Fax Connection Diagnosis the fax connection and prints a report PS3 Status Sheet Prints a sheet showing information about the PS3 mode such as the PS3 version PS3 Font List PCL Font Sample ESCP2 Font Sample FX Font Sample 1239X Font Sample Prints a sample of the fonts available for your selected printer emulation Common Settings Setup Menu Item Settings default in bold Operation Time Out 10 20 30 60 90 120 150 180 300 600 sec Operation Time Off 10 20 30 60 sec I F Time Out 0 5 to 60 to 300 in increments of 1 MP Tray Priority Normal Last Manual Feed Off 1st Page EachPage Copies 1 to 999 Duplex Off On Binding Long Edge Short Edge Start Page Front Back Skip Blank Page Off On Auto Eject Page Off On
29. This item may not appear depending on theF a r settings SymSet Selects the default symbol set If the font you selected in F available in the new SymSet setting the z and the replaced with the default value g and Fani sr is not ar settings are automatically Form Selects the number of lines for the selected paper size and orientation This also causes a line spacing WMD MAR ane the new VMI value is stored in the p This means that later changes in the F Size or fi settings cause changes in the Form value based on the stored VMI CR Function LF Function These functions are included for users of particular operating systems such as UNIX Tray Assign Changes the assignment for the paper source select command When 4 is selected the commands are set as compatible with the HP LaserJet 4 When amp amp is selected the commands are set as compatible with the HP LaserJet 4000 5000 and 8000 When S3 is selected the commands are set as compatible with the HP LaserJet 5S PS3 Menu Item Settings default in bold Error Sheet Off On Image Protect Off On Binary Off On Text Detection Off On PDF Page Size Auto A4 A5 A6 B5 LT HLT LGL GLT GLG EXE F4 MON DL C6 Using the Control Panel 146 AL MX300 Series User s Guide Error Sheet When you select Gr the printer prints out an error sheet when an error occurs in the PS3 mode or when the PDF file yo
30. This setting is used when printing the printing on the backside of paper for duplex printing Scan Offset2 Adjusts the horizontal position in which to start printing The position moves to the right of the sheet as the value increases This setting is used when printing on the backside of paper for duplex printing FeedOffsetMP FeedOffsetC1 FeedOffsetC2 Using the Control Panel 165 AL MX300 Series User s Guide Adjusts the vertical position in which to start printing The position moves lower on the sheet as the value increases This setting is used when feeding the printed paper from the MP tray C1 or C2 ScanOffsetMP ScanOffsetC1 ScanOffsetC2 Adjusts the vertical position in which to start printing The position moves to the right of the sheet as the value increases This setting is used when feeding the printed paper from the MP tray C1 or C2 TR Plain1 TR Plain2 TR SemiThk TR Labels TR Thick TR ExtraThck TR Thick3 TR Envelope Adjusts the density or image granularity for the Plain1 Plain2 Semi Thick Label Thick ExtraThick Thick3 Envelope The setting becomes darker as the value increases TEMP Plain1 TEMP Plain2 TEMP SemiThk TEMP Labels1 TEMP Thick TEMP ExtraThck TEMP Thick3 TEMP Envelope Adjusts the fixing temperature for the Plain1 Plain2 Semi Thick Labels1 Thick ExtraThick Thick3 Envelope The setting becomes hotter as the value increases Note that the curl of printouts could increase
31. a mild detergent ae Important Never use alcohol or paint thinner to clean the printer cover These chemicals can damage the components and the case Be careful not to get water onto the printer mechanism or any electrical components Cleaning and Transporting the Printer 195 AL MX300 Series User s Guide Cleaning the pickup roller 1 Open the MP tray Cleaning and Transporting the Printer 196 AL MX300 Series User s Guide 3 Pull out the standard lower paper cassette 4 Gently wipe the pickup roller with a well wrung wet cloth Inside the printer Wipe the four pickup rollers pickup roller Cleaning and Transporting the Printer 197 AL MX300 Series User s Guide MP Tray pickup roller Lower paper cassette pickup roller Cleaning and Transporting the Printer 198 AL MX300 Series User s Guide 5 Insert the lower paper cassette unit 6 Cleaning and Transporting the Printer 199 AL MX300 Series User s Guide 7 Close the MP Tray Cleaning the document table When the scanning quality has decreased open the document cover and wipe away the document table with a soft dry cloth Cleaning and Transporting the Printer 200 AL MX300 Series User s Guide Cleaning the document table and the exposure window for Auto Document Feeder If a line of dots always appears in your scanned images fa
32. are used Windows refers to Windows 8 8 x64 7 7 x64 Vista Vista x64 XP XP x64 Server 2012 x64 Server 2008 Server 2008 x64 Server 2008 R2 Server 2003 and Server 2003 x64 T Windows 8 refers to Windows 8 Windows 8 Pro Windows 8 Enterprise 1 Windows 8 x64 refers to Windows 8 x64 Windows 8 Pro x64 Windows 8 Enterprise x64 Q Windows 7 refers to Windows 7 Ultimate Edition Windows 7 Home Premium Edition Windows 7 Home Basic Edition and Windows 7 Professional Edition Q Windows 7 x64 refers to Windows 7 Ultimate x64 Edition Windows 7 Home Premium x64 Edition Windows 7 Home Basic x64 Edition and Windows 7 Professional x64 Edition Q Windows Vista refers to Windows Vista Ultimate Edition Windows Vista Home Premium Edition Windows Vista Home Basic Edition Windows Vista Enterprise Edition and Windows Vista Business Edition Q Windows Vista x64 refers to Windows Vista Ultimate x64 Edition Windows Vista Home Premium x64 Edition Windows Vista Home Basic x64 Edition Windows Vista Enterprise x64 Edition and Windows Vista Business x64 Edition Ll Windows XP refers to Windows XP Home Edition and Windows XP Professional 1 Windows XP x64 refers to Windows XP Professional x64 Edition Q Windows Server 2012 x64 refers to Windows Server 2012 Essentials Edition Server 2012 standard Edition Q4 Windows Server 2008 refers to Windows Server 2008 Standard Edition and Windows Server 2008 Enterprise Edition Q Windows Server
33. as the value increases Highland Adjust this setting if black dots appear on the printed page when using the printer in locations at high altitudes See the table below and select a suitable value according to the location the printer is being used Value Altitude 0 0m 2 1000 m 4 2000 m 6 3000 m BTR Cleaning Cleans the transfer roller This may eliminate stains that appear on the baek of printed paper documents Do not turn off the printer until the LCD panel displays Read Dev Refresh Using the Control Panel 166 AL MX300 Series User s Guide Mixes the developer to spread it evenly This may prevent Seepage when printing low density images Do not turn off the printer until the LCD panel displays Reads Toner Refresh Removes deteriorated toner If the following problems have occurred while printing low density documents this may improve the printouts toner falls inside the printer or onto the paper blurring toner adheres to entire surface of the paper Do not turn off the printer until the LCD panel displays Reads Noise Level Adjusts the image gradation As the value increases the image gradation gets better but the image granularity gets worse Mono DiagnosisSht Prints an all black sheet of paper called a mono chrome diagnosis The mono diagnosis sheet allows you to check for blurring or dirt on the printout Status and Error Messages This section contain
34. come with the toner cartridge Toner Low This message indicates that the toner cartridge is near the end of its service life Prepare a new toner cartridge Unable Clear Error The printer cannot clear an error message because the error status still remains Try solving the problem again Unable to scan because PC FAX is saving files The PC FAX operation might be performed Finish the PC FAX operation and then try to send the fax again Unable to Transmit Fax Unable to perform fax transmissions This message appears when you send a fax manually When sending a fax using the memory transmission function the message does not appear Unable to Transmit Fax A fax communication error occurred during transmission Wait for a few minutes and try again Also make sure that the fax number is correct Unsupported USB Device xxx Unsupported USB device is connected Using the Control Panel 181 AL MX300 Series User s Guide USB Memory Error The USB memory may be corrupted or incorrect Replace it with a new one USB Memory Full There is no space available on the USB memory connected to the printer Delete data from the USB memory to create free space or use a different USB memory USB Memory Not Connected A USB memory is not connected to the printer Connect a USB memory to the USB Host interface USB Memory Write Error Saving data to the USB memory failed USB Memory Write Protect Unable to save the data to the
35. compliant program such as Adobe Photoshop Elements make sure that the correct scanner is selected as the Scanner or Source setting If you upgraded your computer s operating system you need to uninstall Epson Scan and reinstall it For Windows 1l Uninstall Epson Scan as described in Uninstalling the printer software on page 259 2 Install Epson Scan from the printer Software Disc Note If your computer does not have a CD DVD drive download the Epson Scan from the Epson website http www epson eu Support Europe http support epson net outside Europe For Mac OS X 1 Download the Uninstaller and Epson Scan from the Epson website http www epson eu Support Europe http support epson net outside Europe Troubleshooting 239 AL MX300 Series User s Guide 2 Double click the Uninstaller icon select the check box for Epson Scan from the list displayed and click Uninstall Then follow the on screen instructions 3 Install Epson Scan LJ For Windows users make sure your printer s name appears under Imaging device withouta or an exclamation mark in the Device Manager window If the printer s name appears with one of these marks or as an Unknown device uninstall Epson Scan as described in Uninstalling the printer software on page 259 then reinstall it from the printer Software Disc Scan quality problems The edges of your original are not scanned Move the document or photo about 2
36. contact your dealer or a qualified customer support person for assistance Fax report cannot begin to print The printer might be receiving a fax Try again after the fax receiving is completed Faxing cannot begin Send the fax again after fax reception or the PC to FAX operation is completed Feed Roller C1 Needed Soon Feed Roller C2 Needed Soon This message indicates eat the feed ed SI or ci is near un end et its service elife You can continue to print until the Fer lace Roller Cl orRerlace Fi oller C2 message appears To clear this ee a and continue printing select Cigar All is from Reset MenuintheCommon Se menu For instruction bouts accessing the control panel menus see Accessing the Sean menu on fA page 126 File Name Already Exists You cannot save the file because the same file name already exists in the USB memory or shared folder Rename or delete the file in the USB memory or shared folder File Size Exceeds Limit Transmission failed because the size of the data being sent exceeded the limit specified on the printer Change the Max File Size setting in E il 8 or make the file smaller Filling toner xx min The printer is filling toner Wait until this message disappears Do not turn off the printer while filling Folder Memory Full There is insufficient memory in the specified folder on the network to carry out the current task Press the Stop button to cancel the job Folder Write Error Savi
37. from the document table This will produce a higher quality copy than copying from the Auto Document Feeder Use quality originals Open or close the MP tray to accommodate the copy job If you are copying to standard weight media use the paper cassette If you are copying to heavy media use the MP tray If your printer frequently feeds more than one page at a time replace the pickup roller L Use or make a carrier sheet to protect your originals Completely blank pages are output Try one or more of the following solutions 4 The original might have been loaded upside down In the Auto Document Feeder load the original with the short edge forward and the side to be scanned facing up Troubleshooting 245 AL MX300 Series User s Guide Ll Ifyou are getting blank pages when scanning from the document table make sure the original is loaded correctly Place the original face down on the document table with the top left corner ofthe document located in the lower right corner of the glass The background is dark and dirty Make sure you have the correct copy quality settings Try adjusting the settings See Making Changes to Copy Settings on page 105 A line of dots always appears in your scanned image The exposure window for Auto Document Feeder may be dusty Clean the table See Cleaning the document table and the exposure window for Auto Document Feeder on page 201 for details If you still have the problem cont
38. is being copied and then press the F3 button to select 3 4 Do not turn off the power or press another mode s button while copying is in progress as copying may be performed incorrectly Copying 100 AL MX300 Series User s Guide Copy mode menu list Tab Item Description Basic Setting Paper Select a paper source that is loaded with the size of paper that you want Zoom Select the zoom ratio for copying Specifying the zoom ratio on page 106 Duplex Print in the duplex mode Duplex Copying on page 101 Density Set the copy image density Quality Doc Type Select the type of the document Changing the copy quality on page 105 Other Set RmvBckgrd RmvMoire and Contrast Changing the copy quality on page 105 AdvnSetting1 Layout Copy two single sided or four single sided originals onto a single page Print Layout on page 104 RmvShadow Remove the shadow when copying books BindMargn Set a binding margin for copying AdvnSetting2 ID Card Copy both sides of an ID card in its original size onto one sheet Full Copy Adjust the copy ratio automatically to fit the printable area even if the document has no margins Full page copy on page 107 ScanCont Set this to continue copying additional documents after the current document has finished being copied Collate Print multiple copies of multiple pages of a document in order and collate into copy sets
39. last page of a job with an odd number of pages are printed in one side printing mode amp 1 page jobs are printed in one side printing mode OTt The last page of all jobs including 1 page jobs or jobs with an odd number of pages is printed in duplex printing mode Confirm Media Type Displays a message when the paper type in the tray selected for printing is different from that selected on Paper Type in the printer driver Job Information Using the Control Panel 135 AL MX300 Series User s Guide Print Joi amp can be displayed when you press the Status button on the control panel which Blige you t0 skip or cancel print gene on n yop list us pie ou items is displayed on the contol pa can be selected from i i andDisE 2 Do not select iselay i when the following languages are selected as L 4 CATAL Local Time Diff Specifies the current date and time by entering the time difference from Greenwich Mean time Time Setting Specifies the current date and time by entering them directly Date Format Specifies the format to display the date USB Menu Item Settings default in bold USB I F On Off USB Speed 2 HS FS Buffer Size 2 Normal Maximum Minimum 1 After this item is changed the setting value takes effect after a warm boot or after the power is turned on again While it is reflected in the Status Sheet and EJL read back the actual change takes
40. mm 0 08 inch away from the horizontal and vertical edges of the document table to avoid cropping A line or line of dots always appears in your scanned images The document table or the exposure window for Auto Document Feeder may be dusty For details about cleaning see Cleaning the document table and the exposure window for Auto Document Feeder on page 201 If you still have the problem the document table may be scratched Contact your dealer for assistance Straight lines in your image come out crooked Make sure the document lies perfectly straight on the document table Your image is distorted or blurred 1 Make sure the document or photo lies flat on the document table Also make sure your document or photo is not wrinkled or warped Troubleshooting 240 AL MX300 Series User s Guide Make sure you do not move the document or photo or your printer while scanning Make sure the printer is placed on a flat stable surface L Select Unsharp Mask check box in Office Mode or Professional Mode window See Image Adjustment Features on page 93 for details Adjust the Auto Exposure Type setting in Professional Mode window See Scanning in Professional Mode on page 90 for instructions Click Configuration select the Color tab and select Color Control and Continuous auto exposure in the Color menu See Epson Scan Help for details Click Configuration select the Color tab and click Recommended Value t
41. near bonne eni 62 index pintng senerare taper bit RAE 75 Printer Printing directly from a USB memory 75 Cleaning nd eei ee ree vendes aee 195 Printing menu t 142 cleaning pickup roller sess P6 Problems consumable products errene nenne ne contacting Epson seio eee 277 unie 272 Sg E 277 environmetital 5 rrt riesen toner erotica brain 272 Product n C M M I 269 parts scanner 27 maintenance parts eee eite tre tetoi eee eti otn 33 Professional Mode basic settings 90 mechanical rere 272 PSI MENU epore AEE 146 Optional products sse 32 parts front view tenente tenes 24 parts inside the scanner essere 27 R parts Inside M 26 Reception Sell EEEE 157 Index 286 AL MX300 Series User s Guide Relocating the printer sse 17 U Replacement Messages sse 193 Reserve job data ttt tette 183 Unavailable paper 267 Reset menu s 140 lj iiine 274 USB Hostiensis trt te petente tan 137 USB MON ET 136 S Scan W Skip Blank Pages ite tetti tentoria 90 Scanner Watermark SISCIBOALONBL diea oiusbap rait aiiqua adc nhpet 270 how to make sseeeee eene 65 Nc DE 277 how to use enne 64 Setup MENU ues asesores risate terit E HORE 131 how tO access teet tenete enne 120 Z Special media
42. on page 141 When loading A5 or smaller paper on the MP tray 1 Pull out the MP tray Paper Handling 38 AL MX300 Series User s Guide 2 Pull up the paper guide in the center of the MP tray 3 Loadastackofthe desired paper on the MP tray with the printable surface facing up Then slide the paper guides to get a snug fit Paper Handling 39 AL MX300 Series User s Guide 4 Insert the MP tray into the printer Note After loading paper set the Tras Size andiiP Tras Tre settings to match the loaded paper size and type on the control panel For details see Tray Menu on page 141 Paper cassette This cassette gives you a second paper source in addition to the MP tray Note Perform the same procedure to load paper into the optional paper cassette Paper Handling 40 AL MX300 Series User s Guide 1 Pull out the paper cassette Paper Handling 41 AL MX300 Series User s Guide 2 Pinch the knobs and slide the paper guides to accommodate the paper you are loading Note When loading paper that is 13 or 14 portrait extend the paper cassette If you do not need to extend the paper cassette go to step 5 Paper Handling 42 User s Guide AL MX300 Series 3 Pinch the knobs and pull out the paper tray to extend the paper cassette and align the arrow marks according to the paper size 4 Pinch the knobs and slide the paper guide to accommodate the
43. online help 4 Click OK Making a new watermark For Windows users 1 Click the Advanced Layout tab 2 Click Add New Watermark 3 Select Text or BMP and type a name for the new watermark in the Name box 4 Ifyou select Text type the watermark text in the Text box If you select BMP select the BMP file you want to use then click Open 5 Click OK Note 4 You can register up to 10 original watermarks Printing 65 AL MX300 Series User s Guide L To edit the saved watermark click Edit Delete on the Advanced Layout tab select the watermark you want to edit in the Name box and make appropriate settings then click OK L To remove the saved watermark click Edit Delete on the Advanced Layout tab select the watermark you want to delete in the Name box then click Delete _1 The saved watermarks can only be used with the printer driver you saved them to Even if multiple printer names are set for a printer driver the settings can be available only for the printer name in which you saved the settings When sharing the printer on a network you cannot create a user defined watermark at the client Printing headers and footers This function allows you to print user name computer name date time or collate number at the top or bottom of each page in a document For Windows users 1 Click the Advanced Layout tab 2 Select the Header Footer check box then click Header Footer Setting
44. or cancel the print job To cancel the print job see Canceling a Print Job on page 72 If you press the Start button without replacing the paper the printer will print on the loaded paper even though it does not match the required size Paper Set tttt ssss1 or ssss2 This kaea Sepe in the following situations i sintheSetur Meru is set to a when TN a job specified as A4 ya the oo d dide is no paper source that is set as 4 or f alternate size for 53 in the T AE printing ajob specified as lies size with the puist driver there is no paper source that is set as LT or as 4 alternate size for LT in the T To bs this warning message make sure that 4 or asi T is set to the specified paper source tt tt in the Tra 4 load A4 or Letter size paper 22221 or 2222 in the specified paper source t 44 and press the Start button or cancel the print job To cancel the print job see Canceling a Print Job on page 72 Photoconductor Needed Soon Using the Control Panel 175 AL MX300 Series User s Guide This message indicates that the Buotocenductor unit is near the end of its service life You can continue to print until the Fer lace d cps appears To clear this via message and continue printing select C lear All Harninss from Reset 4 in thet ar menu on page 126 Photoconductor Trouble Thereisa problem with the photoconductor unit Remove the photoconductor unit and reinsert it
45. s Guide Set the time in which operations for the control panel are not interrupted by another print job If the specified time has passed the other print job is executed I F Time Out Specifies the length of the time in seconds before a time out when interfaces are being switched automatically The time before a time out occurs is the length of time from the point when no data is being received from an interface until the point of switching the interface If the printer has a print job when switching the interface the printer prints the print job MP Tray Priority This setting determines whether the MP tray has the highest or lowest priority ME Autoi is ee as the Paper Source setting in the printer driver When Hormat is pelea astheHP Tray Priority the MP tray has the highest priority as the paper source If you selecti az t the MP tray has the los priority Manual Feed Allows you to select the manual feed mode for the MP tray Copies Designates the number of copies to be printed from 1 through 999 Duplex Turns duplex printing on or off This allows you to print on both sides of a page Binding Specifies the binding direction of the printout Start Page Specifies whether duplex printing starts from the front or back of the page Skip Blank Page Enables you to skip blank pages when printing Auto Eject Page Using the Control Panel 133 AL MX300 Series User s Guide Specifies whether or not to eject
46. size or you can reduce or enlarge their size by selecting Target Size 11 Adjust the image quality if necessary See Image Adjustment Features on page 93 12 Click Scan 13 In the File Save Settings window select the Type setting and then click OK Note LI Ifthe Show this dialog box before next scan check box is cleared Epson Scan starts scanning immediately without displaying the File Save Settings window 4 Youcan create a password protected PDF file Select the Security tab in PDF Plug in Settings See the Help for more details on Epson Scan Your scanned image is saved Scanning 92 AL MX300 Series User s Guide Image Adjustment Features Epson Scan offers a variety of settings for improving color sharpness contrast and other aspects affecting image quality See the Help for more details on Epson Scan Histogram Adjustment Provides a graphical interface for adjusting highlight shadow and gamma levels individually i Tone Correction Provides a graphical interface for adjusting tone levels individually Image Adjustment Adjusts brightness and contrast and the balance of red green and blue colors in the overall image Color Palette Provides a graphical interface for adjusting mid tone levels such as skin tones without affecting the highlight and shadow areas of the image Scanning 93 AL MX300 Series User s Guide Unsharp Mask Sharpens the edges
47. the MP tray or the paper cassette If there is no media load the MP tray or the paper cassette Any faxes received while the input tray is empty are stored in memory and will print out once the tray has been refilled Troubleshooting 249 AL MX300 Series User s Guide Chapter 12 About the Printer Software Using the Printer Software for Windows Using the printer driver The printer driver is the software that allows you to adjust printer settings to get the best results Note The printer driver s online help provides details on printer driver settings Note for Windows Vista users Do not press the power button or put your computer to standby or hibernate mode manually during printing Accessing the printer driver You can access the printer driver directly from any application programs and from your Windows operating system The printer settings made from any Windows applications override the setting made from the operating system From the application Click Print Print Setup or Page Setup from the File menu As necessary click Setup Options Properties or a combination of these buttons Windows 8 Windows Server 2012 users Right click the bottom left corner of the screen in the desktop style select Control Panel Then click View devices and printers right click the printer and select Printing preferences Note To display the control panel without a mouse in the modern UI style swipe the right edg
48. the drive letter as needed for your system 7 Select the printer then click Next 8 Follow the on screen instructions for the rest of the installation 9 When installation is done click Finish Installing the PostScript printer driver for the network interface Note I Set the network settings before installing the printer driver Refer to the Network Guide that comes with your printer for details Q Turn off all virus protection programs before installing the printer software 1 Make sure that the printer is turned on Insert the printer Software Disc into your CD DVD drive About the Printer Software 261 AL MX300 Series User s Guide Note If your computer does not have a CD DVD drive download the driver from the Epson website http www epson eu Support Europe http support epson net outside Europe For WIndows 8 or 8 x64 right click the bottom left corner ofthe screen in the desktop style select Control Panel click View devices and printers then click Add a printer button For Windows 7 or 7 x64 click the start button select Devices and Printers and click the Add a printer button For Windows Vista Vista x64 XP XP x64 Server 2008 or Server 2008 x64 click Start point to Printer and Faxes and click Add a printer in the Printer Tasks menu For Windows 2000 Server 2003 or Server 2003 x64 click Start point to Settings and click Printers Then double click the Add Printer icon The Add P
49. the header information head of the original Divided Received image is output on 2 pages 2 Reduced Received image is reduced to fit the paper 3 Trimmed Both ends of the received image are trimmed Note stc dd is e aia in both the MP tray and the optional paper cassette and theF teru is set to iuto paper in the MP tray is used for printing rce setting Receiving faxes after you hear fax tones This function is used to print fax data after answering the incoming call using the external telephone Faxing DNF Model Only 117 AL MX300 Series User s Guide 1 Answer the call with the telephone when you receive a call 2 Press the Start button 3 Select tion and press the Start button The received data are printed by page as they are received Note After amp r is displayed hang up the handset Sending received faxes to memory When the printer receives a fax you can temporarily store the data in the printer s memory without printing it Tou use e this function the ttinsz menu must be set to Bt ligi in the E usui on page 155 amp For details bout the setfings see Fax Note You can set the start time and end time for the memory perception so that for example the faxes received during the night can be printed the next morning 1 Press the Fax button 2 Press the lt or button several times to select the F tab and press the F2 button Specify t
50. the printer when you are replacing consumables or maintenance parts 1 Do not install used consumable products or maintenance parts that reach end of service life into the printer For details about the handling precautions see Handling the consumable products and maintenance parts on page 20 Replacement Messages Ifa consumable product or maintenance part reaches the end of its service life the printer displays the following message on the LCD panel or the window of EPSON Status Monitor LCD Panel Message Description Replace Toner Cartridge The toner cartridge has reached the end of its service life Replace Photoconductor The photoconductor unit has reached the end of its service life Replace Fuser The fuser has reached the end of its service life Replacing Consumable Products Maintenance Parts 193 AL MX300 Series User s Guide Note Messages appear for one consumable product or maintenance part at a time After replacing a consumable product or maintenance part check the LCD panel for replacement messages for other consumable products or maintenance parts Replacing Consumable Products Maintenance Parts 194 AL MX300 Series User s Guide Chapter 10 Cleaning and Transporting the Printer Cleaning the Printer The printer needs only minimal cleaning If the printer s outer case is dirty or dusty turn off the printer and clean it with a soft clean cloth moistened with
51. then install it http www epson eu Support Europe http support epson net outside Europe Your network system causes this problem Ask the administrator of the network for assistance Note For the additional driver to be installed please see the table below Server OS Client OS Additional Driver Windows XP Windows XP clients Intel Windows 2000 or XP Windows XP x64 clients x64 Windows XP Windows XP x64 Server 2003 or Server 2003 x64 Windows XP clients Windows XP and Windows Server 2003 Windows XP x64 clients x64 Windows XP and Windows Server 2003 Windows 8 8 x64 7 Vista Vista x64 Server 2012 x64 Server 2008 Server 2008 x64 or Server 2008 R2 Windows 8 7 Vista or XP clients x86 Type 3 User Mode Windows 8 x64 7 x64 Vista x64 or XP X64 clients x64 Type 3 User Mode Service Pack 1 or later The additional driver for Windows XP x64 and Server 2003 x64 can be used on Windows XP Service Pack 2 Windows 2003 Troubleshooting 223 AL MX300 Series Printout Problems The font cannot be printed Cause What to do For Windows users you may use the printer fonts substituted for specified TrueType fonts In the printer driver choose the Print TrueType fonts as bitmap check box in the Extended Settings dialog box Only when ESC Page mode is being used The selected font is not supported
52. ty Pa ddr Ae 229 Completely blank pages are output iae seed ok rc A week S Kee RSEE TR LER eee ee Evi 229 The printed image is light or faint crore tense dos PRA Re UP dss rrene eee ds Ge E Rd 230 The non printed side of the page is diy tian sec erret vo eww vete hee eve Ae depone 230 Print quality decreased ous cea aab See RECO HR E EE EE U RE VIUERE IP E d pP 23 Memory Provlenisys a esser o e 9 PLE VER austen nde DIOE UR dV Ed ee CUR OUR e dpa didus 231 Insufficient memory for current Iaskc us cus cess sac dERE ARX y RE GGUDR RA renren a De 231 Insufficient memory to print all cOpies lt 2 cece eR RR RR ER RRRIRagd a ER RRESIEE dieses 232 Paper Handling PIObletHis oso hi verencten ERR EEXGG CASA ERA Ry RE EIER ERU Ud qs 232 Paper does not feed properly 2 0562202cc0hadereecenaebidediadddteossovesdeveceats 232 The printout was on the wrong side of the paper when I did duplex printing 233 Problems Using OPONS erres adea eid nonse akaita Had wide ddp UR M edad ia dieti be 233 Contents 11 AL MX300 Series User s Guide Paper does not feed from the optional paper cassette 0 eee eee eee eens 233 An installed option cannot be used 0 0 2 eee cee cent e ene eee 234 Correcting USB PrODIOINS d 24 OR REESE REPRE Rael MNT E EE E SESS PERSO RE Re Rt pU pn ERS 234 USB COMMECHONG ecu s Sup E RA EA bat duele shade ie x PER UR rod d a e URGERE era i UR eas 234 Windows operating SySLeHi cod es ve Ra e eEE
53. your image and select or adjust the image area in a Preview window There are two types of preview and make any image quality adjustments manually L Normal preview displays your previewed image s in their entirety You can select the scan area L Thumbnail preview displays your previewed image s as thumbnail s Epson Scan automatically locates the edges of your scan area applies automatic exposure settings to the image s and rotates the image s if necessary Scanning 95 AL MX300 Series User s Guide Note L Some of the settings that you change after previewing an image are reset if you change the preview mode L Depending on your document type and the Epson Scan mode you are using you may not be able to change the preview type d Ifyou preview image s without the Preview dialog displayed image s are displayed in the default preview mode If you preview with the Preview dialog displayed image s are displayed in the preview mode that was displayed just before previewing L To resize the Preview window click and drag the corner of the Preview window _ See the Help for more details on Epson Scan Creating a marquee A marquee isa moving dotted line that appears on the edges of your preview image to indicate the scan area Do one of the following to draw a marquee LI Todrawthe marquee manually position the pointer in the area where you want to place the corner of your marquee and click Drag
54. 0 Series User s Guide Reserve Job Canceled The printer cannot store the data of your print job using the Reserve Job function The maximum number of print jobs stored on the printer s memory has been reached or the memory has no more memory available to store a new job To store a new print job delete a previously stored job Also if you have any Confidential Jobs stored printing those jobs will make more memory available You may also increase the available memory space by changing the j i For details see Setup Menu on page 131 To clear this error select re from E Accessing the each menu on page 126 for instructions Reset All All Printer Settings have been reset to the default configuration or to the last settings that were saved ROM CHECK The printer is checking the ROM Scanner Error Cannot Be Executed An error occurred in the scanner unit Turn off the printer and then turn it on again several minutes later If the error occurs again contact your dealer or a qualified customer support person for assistance Scanner Error Unable to Scan Scanner Error Unable to Copy An error occurred in the scanner unit Turn off the printer wait several minutes and then turn it on again Searching Files The printer is searching files in the USB memory Select A4 A5 LT or LGL Paper Size for ID Card copying Use the paper source for which A4 A5 LT or LGL has been set for the Farer size to dot Car
55. 00 recipient fax numbers on the printer Note Before using the speed dial function you need to register recipient fax information in advance For details see Registering Recipients on page 122 Faxing DNF Model Only 112 AL MX300 Series User s Guide 1 Press the Fax button 2 Place your original either on the document table or in the Auto Document Feeder For details on how to set your original see Setting Your Originals on page 50 3 Press the Address book button on the control panel The registered recipient list appears in the LCD panel 4 Press the F4 button to change the sort order and select your desired recipient using the A V lt and gt buttons Note You can also select a group name for group dial destinations 5 Press the F1 button Note To select multiple recipients repeat step 4 and step 5 6 Press the OK button Note Make the appropriate settings if necessary For details about the settings see Manual faxing on page 112 7 Press the Start button to start the transmission Sending faxes using quick dial When a frequently used recipient fax number is assigned for the Quick Dial button 1 to 12 you can send fax to the recipient by simply pressing the corresponding Quick Dial button Note Before using the quick dial function you need to register recipient fax information in advance For details see Registering Recipients on page 122 1 Place your or
56. 19 0 kg 41 9 lb for the DNF model with consumable products installed One person should never attempt to lift or carry it alone Two people should carry the printer lifting it from the position shown below Caution To lift the printer safely you must hold it in the positions shown above If carried incorrectly the printer may be dropped and damaged or cause an injury Installing Options 186 AL MX300 Series User s Guide Installing the optional paper cassette unit 1 Turn the printer off and unplug the power cord and interface cable DNF model only EJ Important Make sure to unplug the power cord from the printer to prevent getting an electrical shock 2 Carefully take the optional paper cassette unit out from its carton and place it where you intend to set up the printer 3 Confirm the bundled items a optional paper cassette unit b screws Installing Options 187 AL MX300 Series User s Guide 4 Pull out the MP tray Installing Options 188 AL MX300 Series User s Guide Note Remove the protective materials from the optional paper cassette before proceeding to step 6 protective material 6 Lift the printer with two people Installing Options 189 AL MX300 Series User s Guide 7 Place the printer onto the optional paper cassette unit Align each of the printer s corners with those of the optional paper cassette unit Then lower the printer u
57. 2008 x64 refers to Windows Server 2008 x64 Standard Edition Windows Server 2008 x64 Enterprise Edition Windows Server 2008 R2 Standard Edition and Windows Server 2008 R2 Enterprise Edition 1 Windows Server 2003 refers to Windows Server 2003 Standard Edition and Windows Server 2003 Enterprise Edition 4 Windows Server 2003 x64 refers to Windows Server 2003 x64 Standard Edition and Windows Server 2003 x64 Enterprise Edition Mac OS refers to Mac OS X J Mac OS X refers to Mac OS X 10 5 8 or later Operating System Versions 4 AL MX300 Series User s Guide Contents Safety Instructions Warning Caution Important and Note depth Rer ee ceca eles RR He 15 Important Safety MiSiMCiOHsS 2 lt ccecec ence leluitiedenadedersecte PRI PPP PPP E RR d 15 Setting p the printer o ud ad o o dor AUR nn ea p et eR DARE A REPERE EEEREN 15 Finding the place for the printer cua eed E EPTie qs yore gesess e basa R RIA aea 17 Using Be Priel cin Perd p os pci idiot I LR UR a bed tb b A IC DA EO 19 Handling the consumable products and maintenance parts 0 00 e cece eee eee 20 Safety Information 693959 6o Racokaookcac EREET NEEE ENANA E N E ENA A a PERO SS 22 Laseraafeb labels ps ptes rorsrokerriore FOU ees pedet 8 e GNAN ood pA p nola 22 Internal laser radiati n a eb er Cm hU pue duos Sad Ue do agar d CR RUN RU S e RR AR 22 OZONE safety epee tax dead bs REP RECEN MR NeduagGa ugebetessesdqdaqsauue uuu ecu E LEE 22 Rest
58. 221666 06 2112555 No 141 Gongyuan N Rd North Dist Tainan City 704 Taiwan Where To Get Help 278 AL MX300 Series User s Guide Telephone number Fax number Address 07 5520918 07 5540926 1F No 337 Minghua Rd Gushan Dist Kaohsiung City 804 Taiwan 07 3222445 07 3218085 No 51 Shandong St Sanmin Dist Kaohsiung City 807 Taiwan 08 7344771 08 7344802 1F No 113 Shengli Rd Pingtung City Pingtung County 900 Taiwan Where To Get Help 279 AL MX300 Series User s Guide Appendix C Software License Terms Open Source Software Licenses This product contains a number of open source software The following table indicates the list of the open source software which this product uses and these licenses Software license Software version Application software package GNU GPL GNU General Public License Version 2 linux 2 6 35 arm1 epson12 June 1991 or later ethtool 2 6 35 busybox 1 17 4 GNU LGPL GNU Lesser General PublicLicenseVersion uclibc 0 9 32 2 June 1991 or later BSD license busybox 1 17 4 Sun RPC license busybox 1 17 4 Net SNMP license Net SNMP ncftp license ncftp 3 2 4 cyrus sasl license cyrus sasl 2 1 25 libkrb license libkrb 5 1 10 3 OpenLDAP license OpenLDAP 2 4 30 OpenSSL license OpenSSL 1 0 1 WPA Supplicant wpa supplicant 0 7 3 Apache Licence
59. 4 Press the A or V button several times to select Settinss and then press the OK button 5 Press uh A or T button several times to yselect gt Setti d Fax Sett z and ne press the OK button OF 5 6 Press the F3 button to select Yes The menu is registered as a standard menu Registering and calling the job memory You can register frequently used settings for Copy mode and Scan mode as job memories The registered settings can be called up when copying or scanning Registering a job memory 1 Press the Copy or Scan button on the control panel 2 Make the desired setting 3 Press the Job Memory button on the control panel 4 Press the A or V button several times to select a job memory 5 Press the F2 button to select Note To delete the registered settings in the job memory press the F2 button Using the Control Panel 127 AL MX300 Series User s Guide 6 Press the F2 button to select Yes The settings are registered in a job memory 7 Press the F4 button to exit the menu Calling up the job memory 1 Press the Job Memory button on the control panel 2 Press the A or V button several times to select a desired job memory 3 Pressthe F1 button to select Caii The registered settings are reflected Language Settings Item Settings default in bold Language English Francais Deutsch Italiano ESPANOL Nederlands Portugu s CATAL SHE System Settings System Inf
60. 44 10 00 99 99cpi in 0 01cpi increment Height 4 00 12 00 999 75pt in 0 25pt increment SymSet IBM US Roman 8 Roman 9 ECM94 1 8859 2 ISO 8859 9 ISO 8859 101SO 8859 151SO PcBIt775 IBM DN PcMultiling PCE Europe PcTk437 PcEur858 Pc1004 WiAnsi WiE Europe WiTurkish WiBALT DeskTop PsText Velnternati VeUS MsPublishin Math 8 PsMath VeMath PiFont Legal UK ANSI ASCII Swedis2 Italian Spanish German Norweg1 French2 Windows McText Hebrew7 8859 8 ISO Hebrew8 Arabic8 OCR A OCR B Pc866Cyr Pc866Ukr WinCyr ISOCyr Pc8Grk Pc851Grk WinGrk ISOGrk Greek8 Pc862Heb Pc864Ara HPWARA Form 5 64 128Lines CR Function CR CR LF LF Function LF CR LF Tray Assign 4K 5S 4 1 Available only when downloaded fonts are available 2 Depending on the font that has been selected FontSource Sets the default font source Font Number Sets the default font number for the default font source The available number depends on the settings you made Pitch Species the default font pitch if the font is scalable and of fixed pitch You can select from 8 44 to cpi characters per inch in 0 01 cpi increments This item may not appear depending on the r r settings Using the Control Panel 145 AL MX300 Series User s Guide Height Species the default font height if the font is scalable and proportional You can select from 4 points in 0 25 point increments
61. 64 Remarks No restrictions for these systems About the Printer Software 259 AL MX300 Series User s Guide Mac OS X Recommended OS Version Mac OS X 10 5 8 or later Computer Power Mac G3 G4 G5 iMac eMac PowerBook G3 G4 or iBook Note If you use binary data for the network connection you need to set Binars toln in thePS3 uon the control panel For details about the settings see the Network Guide If you use the printer with a local connection you cannot use binary data Using the PostScript printer driver with Windows To print in the PostScript mode you will have to install the printer driver See the appropriate sections below for installation instructions according to the interface that you are using to print Installing the PostScript printer driver for the USB interface Note Qd Installing the printer software for Windows may require administrator privileges If you have problems ask your administrator for more information Q Turn off all virus protection programs before installing the printer software 1 Make sure that the printer is turned off Insert the printer Software Disc into your CD ROM drive Note If your computer does not have a CD DVD drive download the driver from the Epson website http www epson eu Support Europe http support epson net outside Europe 2 Connect your computer to the printer with a USB cable then turn on the printer No
62. Be careful not to tear the jammed paper Troubleshooting 207 AL MX300 Series User s Guide 5 Lock the release levers 6 Close cover B Paper Jam MP C1 C2 B MP tray Cassette1 2 Cover B Note Be sure to open and close cover B in the last step of the following procedure even if there is no jammed paper inside cover B Troubleshooting 208 AL MX300 Series User s Guide 1 Open the MP tray and remove it 2 Ifthere is any jammed paper remove it gently with both hands Be careful not to tear the jammed paper Troubleshooting 209 AL MX300 Series User s Guide 3 Pull out the standard lower paper cassette Note When CZ is displayed on the LCD panel pull out the optional paper cassette as well Troubleshooting 210 AL MX300 Series User s Guide 4 5 If there is any jammed paper remove it gently with both hands Be careful not to tear the jammed paper ems SEEF QO Sf eU SS DU V SD eL Open cover B Troubleshooting 211 AL MX300 Series User s Guide 6 Zs If there is any jammed paper remove it gently with both hands Be careful not to tear the jammed paper Caution Be careful not to touch the rollers in the fuser unit they may be very hot IM Important 2 Donotexposethephotoconductor unit to sunlight atall and avoid exposing it to room light for more than three minutes LJ Do not touch the transf
63. E Wena SEE OS Te Note If necessary specify the desired settings such asBazic Se 13 Se 3 Settins For details about each setting see Scan mode menu list on page 80 5 Press the Start button The printer starts scanning Saving scanned data to a shared folder 1 Press the Scan button 2 Place your original either on the document table or in the Auto Document Feeder For details on how to set your original see Setting Your Originals on page 50 Scanning 82 AL MX300 Series User s Guide 3 Press the F2 button on the control panel specify scan address USB_Mem F1 F2 F3 FA 4 Press the or P button several times to select the 8 tab and press the F1 button 5 Selectan item using F1 to F4 buttons and specify the destination folder Item Description Save to Directly enter a destination folder path Up to 107 characters The address should be specified with both the IP address and domain name Address Select a destination folder from the address list User Name Enter the login user name Up to 30 characters Password Enter the password Up to 20 characters Folder Connection Protocol Select a protocol for scanning SMB or FTP Note L To save scanned data ina Daten folder ona computer running Windows 8 7 or Vista enter the same user name for Liza amp as registered on the computer Qj When a DNS server is activated in
64. EEE 222 The optional product is not available 7 6o0x252484454 5000006409 555 408289981955 PARERE OUR 222 The remaining service life of the consumable products is not updated Windows only 222 Cannot install software or drivers 0 cee cee cence n 223 Cann taccess The shared Printer ccncryees EHE RR SU HEY Eae dh quede beeen 223 Printout Problems eda cR os Pers OCA SUPR E CI Qo aab E p dod eg EAR REN CRS 5 eae 224 The font cannot be printed sese e rr E ERR Ya tee Le Eee ee een TORRE TEES EERE SESS 224 Printout 1s garbled iio iesewa de tx ERE AA RR ad e de d HR Ra V a da E Rr d 224 The printout position is not correct 5o coord xtr e oee o bare eV AE eo Re P DH di aethere 224 Graphics do not print correctly e E REPE en CECI RE REUNIR RR SR RR A AUR 225 Printouts are extremely curled ia sekey sw ie kae ys4 aden Mev Pa COO eaae ao ca RC dedo 225 Print Quality Problems c ecevs a kx xoc aed E OC CC ACA IY e C SCC Tp E qd pce Y V D RA d 226 The background is dark or dirty assa SesqUEbE EO HR RE ERE NR Xp RUP Sek RP D do EN or 226 Dots appear in the printout c i snzest I RERO WAA VERWRRAR RRRERUCEE T CERE 226 Printquality or tare 15 UNEVEN vo ado des bor tte ea Cao i bob Bebo be ae UICE Ra n 227 Halt tone images print revenly aae aue net EORR OSEE EHE E RR RE RARE dh 227 Toner smudges ecse esca do vsque ewe ESERE EAA ode EEE e ER E RU Abad EES 228 Areas are missing in the printed image vocis ebd yo RACES Pisses
65. EPSON EXCEED YOUR VISION AL MX300 Series User s Guide AL MX300 Series User s Guide Copyright and Trademarks No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation No patent liability is assumed with respect to the use of the information contained herein Neither is any liability assumed for damages resulting from the use of the information contained herein Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Epson Scan software is based in part on the work of the Independent JPEG Group IBM and PS 2 are registered trademarks of International Business Machines Corporation Microsoft Windows and
66. ET EY SaVeT seeeseeennnnnnnnnennn nennen PDE ESCP2 SH dadsiisipedsivi oon infa pde oro 147 NO o 147 Bthernete ccsssscssssssseesssseeeesssssvssssssssnssssssnsssssessssssseseseseeeesees 275 o Q 150 xr 152 nod cM 137 F Bipasha ect Ate 145 pay Printer Adjust Menu esee 163 Fax to E mail eere 119 jos M 142 Fa to Folde oe deba 119 S ee ES T ee E FP MEMO od 0 uta c s cane petnehahaens atrtenttn cts 119 140 Fax to memory 118 sn 131 output paper size 116 iq 163 Index 284 AL MX300 Series User s Guide PCPA X 114 Hoe 275 aue oic T 113 SB M 274 MIL M 114 USB h st interface entrer 275 SPECIFICATIONS sis eter itti erepti et eiie 271 Interrupting Printing sese 74 236 SPeed dials iov P pee eats 112 Fax Settings menu J Basic Settings ceo Gennes ete 155 Communication Settings sse 159 Job me moOLy nnneetire br rta nett ttt 127 Reception Settings ssiee eere 157 Transmission Settings sss 156 M Full page COpysoaegoeotogapedeoiteionpodadieegin 107 Fuser unit Maintenance Specifications eee pter teet ternis 276 ADF pickup roller eee 202 EX YO cde cetesecre etre erbe reme p c
67. If that fails to clear the error replace the photoconductor unit with a new one For details about replacement see the instructions that come with the photoconductor unit Please choose the e mail address An e mail seni is not specified Press the F1 button to select E select zz and then specify a destination 1 press the F1 button again to Please choose the folder A destination folder is not specified Press the F1 button to select tc and specify a destination Specify the address The printer is ready to send a fax Enter a recipient fax number using the numeric keypad or specify an address from the speed dial list Print Overrun Therequired timeto process the print data exceeded the print engine speed because the current pageis too complex Select lose to resume printing or cancel the print job To cane the dios job see Canceling a Print Job on page 72 If ms re appears again select Gri as the f P 1 setting in the control panel s iL If you continue to receive this message when printing a particular page try simplifying the page by limiting the number of graphics or reducing the number and size of fonts Printer Error Unable to Copy Printer Error Unable to Print An error occurred on the printer Turn off the printer wait several minutes and then turn it on again RAM CHECK The printer is checking the RAM Using the Control Panel 176 AL MX300 Series User s Guide Ready
68. Important Safety Instructions Setting up the printer Ll Because the printer weighs approximately 18 8 kg 41 4 lb for the DN model or 19 0 kg 41 9 Ib for the DNF model with consumable products installed one person should not lift or carry it Two people should carry the printer lifting it by the correct positions as shown below 124 When moving the printer always keep it horizontal Safety Instructions 15 AL MX300 Series User s Guide L D L If you are unable to insert the AC plug into the electrical outlet contact an electrician Besurethe AC power cord meets the relevant local safety standards Use only the power cord that comes with this printer Use of the another cord may result in fire or electric shock This printer s power cord is for use with this printer only Use with other equipment may result in fire or electric shock If damage occursto the plug replace the cord set or consult a qualified electrician If there are fuses in the plug make sure you replace them with fuses of the correct size and rating Use a grounded outlet that matches the printer s power plug Do not use an adapter plug Avoid using an electrical outlet that is controlled by wall switches or automatic timers Accidental disruption of power can erase valuable information in your computer s and printer s memory Make sure that there is no dust on the socket Be sure to insert the plug completely into the electrical ou
69. In the User defined Paper Size dialog box adjust the Paper Width Paper Length and Unit settings to match your custom paper Then click OK and your custom paper size will be saved L The saved paper sizes can only be used with the printer driver you saved them to Even if multiple printer names are set for a printer driver the settings can be available only for the printer name in which you saved the settings When sharing the printer on a network you cannot create User Defined Size at the client LI Ifyou cannot use ine VH dde ae as dis aaa Mie make this setting at the Done by accessing the control panel s F tins i custom as thePase Size setting Setting Your Originals Before scanning a document remember to respect the rights of copyright owners Do not scan published text or images without first checking their copyright status Paper Handling 50 AL MX300 Series User s Guide Paper size The following sizes of documents can be placed on the document table or in the Auto Document Feeder Document source Paper size Document table 8 5 x 11 7 inch Maximum paper size Auto Document Feeder Copy A4 A5 B5 LT HLT LGL GLT GLG EXE F4 Scan A4 A5 B5 LT HLT LGL GLT GLG EXE F4 Fax A4 LT LGL Paper type for the Auto Document Feeder You can use the following documents with the Auto Document Feeder Paper Type Plain paper High quality paper Recy
70. K button You can select multiple files at the same time To delete the print job without printing any copies press the F4 button and then press the F3 button again Specify the number of copies using the numeric keypad on the control panel Press the Start button The printer starts printing Printing a Configuration Status Sheet 1 Press the Setting button 2 Press the A or V buttons to select ar and then press the OK button 3 Press the A or V buttons to select S32 intins and then press the OK button 4 PresstheA or V buttonstoselectPrint Car t and then press the OK button Note I Ifthe configuration status sheet does not list your installed options correctly make sure that they are securely connected to the printer L Ifyou are unable to get the printer to print a correct configuration status sheet contact your dealer I Print the configuration status sheet on A4 size paper Using the Control Panel 185 AL MX300 Series User s Guide Chapter 8 Installing Options Optional Paper Cassette Unit For details about the paper types and sizes that you can use with the optional paper cassette unit see Paper cassette on page 40 For specifications see Optional paper cassette unit on page 275 Handling precautions Always pay attention to the following handling precautions before installing the option The printer weights approximately 18 8 kg 41 4 Ib for the DN model or
71. MX300 Series User s Guide Displaying consumable product information The remaining service life of the consumable products is displayed on the Basic Settings tab Note L This function is available only when EPSON Status Monitor is installed Q This information might be different from the information displayed in EPSON Status Monitor Use EPSON Status Monitor to get more detailed information about consumable products I Ifthe genuine consumable products are not used the level indicator and the alert icon showing the remaining service life are not displayed Ordering consumable products and maintenance parts Click the Order Online button on the Basic Settings tab See Order Online on page 258 for details Note This function is available only when EPSON Status Monitor is installed Using EPSON Status Monitor EPSON Status Monitor is a utility program that monitors your printer and gives you information about its current status Installing EPSON Status Monitor Insert the Software Disc that came with your product and select Product status monitoring and Automatic updates RECOMMENDED on the Software Installation Options screen If your computer does not have a CD DVD drive go to the following Epson website to download and install the software http support epson net setupnavi Note If you want to use the printer via the print server you have to install EPSON Status Monitor with administrator privileges in eac
72. ON DL C6 Paper Source MP Tray Paper Type Envelope Note L Depending on the quality of envelopes the printing environment or the printing procedure envelopes might be wrinkled Make a trial print run before you print on a lot of envelopes HQ Duplex printing is not available for envelopes Paper Handling 47 AL MX300 Series User s Guide 1 Ifyou do not load envelopes in the MP tray right after they have been removed from the packaging they may bulge To avoid jams flatten them as shown below before loading them in the MP tray E Ll Ifenvelopes do not feed well reducing the number of envelopes that are loaded may solve the problem Thick paper Available paper source L MP tray L Lower paper cassettes Printer driver settings MP tray Printer driver settings Paper Size A4 A5 A6 B5 LT HLT LGL GLT GLG EXE F4 Paper Source MP Tray Paper Type Thick for 106 to 163 g m paper Extra Thick for 164 to 216 g m paper Paper Handling 48 AL MX300 Series User s Guide Lower paper cassettes Printer driver settings Paper Size A4 A5 A6 B5 LT HLT LGL GLT GLG EXE F4 Paper Source Cassette 1 Cassette 2 2 Paper Type Thick for 106 to 163 g m paper Extra Thick for 164 to 216 g m paper 1 Available only for Cassette 1 7 Available only when the optional paper cassette unit is installed Note Q D
73. OR REB E ERE ES 276 Maintenance Parts s 5 44 oct cep Ved de 53 8S CO B60 5 6 PR eed RR DERG Ss SURE 276 Photoconductor Units La oa pda iere oe et ube EA DARIN Radar Vad e a RR ceed 276 hriddbdiurPPP cL P IT 276 Appendix B Where To Get Help Contacting Epson Support scceeecorr E ERXEXEYEEGR ews ipd HOC RR ER a gd S3 X GG RE Ce 277 Before Gontacune EDSUP seio i9 eU PL e E E SE E SR O P bp E 277 Help for Users in Europe 222122526910 pRIRRARRREEG DR ERE LPLRRIDSSPRbeERAA RE da EE 277 Helr tor Users in T4IWOl nece 9555 Ee EE DRE 35d d 44 5 EOS CH dos adu a RR ober 277 Contents 13 AL MX300 Series User s Guide Appendix C Software License Terms Open Source Software Licenses acs 2S oo od whan ee CRA rak ERE SENEC NRI RA RR Rats PH REVUE 280 Other Software DICenSes ci opc X bak d eR RP PME EN ERR FEE RIDE a CR SES 281 Dll E EEEE ES AEE T E EEE AEE E EIN E PEE LU LE EL 281 Ip Pease eea a wh T E E e a n R Big las vg ete ile ae Bee 281 ArCFOU P oasen kate oS So ea ese Bee bathe BR Khaw a e es MOG Ae dees 282 Index Contents 14 AL MX300 Series User s Guide Safety Instructions Warning Caution Important and Note AN Warning must be followed carefully to avoid serious bodily injury Caution must be observed to avoid bodily injury u Important must be observed to avoid damage to your equipment Note contains important information and useful tips on the operation of your printer
74. R PERFORMANCE OF THIS SOFTWARE Info ZIP This is version 2007 Mar 4 of the Info ZIP license The definitive version of this document should be available at ftp ftp info zip org pub infozip license html indefinitely and a copy at http www info zip org pub infozip license html Copyright 1990 2007 Info ZIP All rights reserved For the purposes of this copyright and license Info ZIP is defined as the following set of individuals Mark Adler John Bush Karl Davis Harald Denker Jean Michel Dubois Jean loup Gailly Hunter Goatley Ed Gordon Ian Gorman Chris Herborth Dirk Haase Greg Hartwig Robert Heath Jonathan Hudson Paul Kienitz David Kirschbaum Johnny Lee Onno van der Linden Igor Mandrichenko Steve P Miller Sergio Monesi Keith Owens George Petrov Greg Roelofs Kai Uwe Rommel Steve Salisbury Dave Smith Steven M Schweda Christian Spieler Cosmin Truta Antoine Verheijen Paul von Behren Rich Wales Mike White Software License Terms 281 AL MX300 Series User s Guide Permission is granted to anyone to use this software for any purpose including commercial applications and to alter it and redistribute it freely subject to the above disclaimer and the following restrictions 1 Redistributions of source code in whole or in part must retain the above copyright notice definition disclaimer and this list of conditions 2 Redistributions in binary form compiled executables and libraries must
75. RE 161 Support Mode Settings s assa ox ERE ERERERE ERE RIEQP CC ECRERT ERREUR E DERE E Rad 162 Support Ment Saas a eR Eb REA deat See prd NAUES d aspi RAE d nd que frr d qaid 163 Printer Adjust Ment ees qr pex oprire reto Spon dried opaca tiers deben 163 Status and Err r Messages rae ep qi ipod IR RR Do dete haa d Bile Ml ob eia am TR to icio dd 167 Printing and Deleting Reserve Job Data ovv eese eh Q3 OS pachi otro qe Ka eie UR Te RERO PP pe 183 Printing and Deleting Re Print Jobs or Verify Jobs 0 eee eee eens 183 Printing and Deleting Confidential Jobs eve ear eer RARE AO Rr E E S ERA 184 Printing a Configuration Status SBeel s ceder x o RORHEHR RR Y sa aco Ka e pes OC AGRO CA IE eh 185 Chapter8 Installing Options Optional Paper Cassette UNG La s ces hehe ee dha he EEE CACHER RR ae E REP Rp SS oe 186 Handling precatio coy s c ora me Dev rad cadi 3 eld Sd kd bit eee dqaradcdud dd qd 186 Installing the optional paper cassette unit 187 Removing the optional paper cassette unit i eo s prada Eee he Rap sie 3 RA a en dk 192 Chapter 9 Replacing Consumable Products Maintenance Parts Precautions During Replacement 24 44x rhe eereEEXTRGUREERE REY Ad x ERE ER Rd SSS 195 Replacement Messages sii ba DIU s UR AGER DR PP ae I D GA RER EQ RR UNMIER Ed ea n UR Kd barba 195 Chapter 10 Cleaning and Transporting the Printer Cleaning the Printer sse sa ORE RR tS OE EA e OUR RO t uri appe eon ENEA 195 Cleaning the pickup rolle
76. REXSE EK Y PA g ax RR Rhee Eee eee Re 234 Printer software installation x x edes cho REESE RERRIBIFQSRDPEREEWERRRRRARTR RREER LOREMS 234 Status and Error Messages vcr ars XE EE PORRO EIER ERE CR ed a d ER KORG S UE ERR 235 Canceling or Interrupting Printing aio ce ye ERE sd ORO SERERE EIE ad EXER E ee enone 235 Canceling printing o ooere sd eI TOES EN NUNT ARA E E E a E RE eed i head 235 Interr pting printing avos has S oboe E y ss EASIER ERROR ER CHOR AC E RR SEER ES 236 Printing inthe Postscript 3 Mode Problerns 2s veces e rnm oh Re PR PICS ERR COH REP 236 The printer does not print correctly in the PostScript mode 0 0c eee eee 236 The printer does not Prints oe cchuad y Sa rx dra eb bes CARA RR Ses REDE EA EVI 236 The printer or its driver does not appear in utilities in the printer configuration Mac OS only MARR RPR E daqeL eM REC EA Abi da eR RN KE eR RE RN ILS PS dpa dd M qan p da 237 The font on the printout is different from that on the screen 000 e eee eee 237 The printer fonts cannot be installed sire EX aca aee o dp RESO e hd s es 237 The edges of texts and or images are not smooth 0 ccc cece eens 237 The printer does not print normally via the USB interface 00 eee eee 238 The printer does not print normally via the network interface 00000040 238 An undefined error occurs Mac OS only 0 eect ene e eee 238 Scanning Problems creere unir OH P e
77. SSS SR IALS h e EE HRA EG 955 E ERE RE RS 154 High Compressi t ds smesa edo eet dado adeat added otia 0 0 0 8 e o ig d 154 Standard Copy Settings iussa 66604 RAE OR RR Y VAGA ERE RACER AVERS CAR 154 SCOPO aiii E i Roa E E Raa ARA ee SR S Rod u Sen eee eae ae cds 154 Network Scan Settings ceocaed tives ves Xd ey d EE UR DR E a Ss KORE yee rac ad 154 E mail SONGS osos acta ep nw KEE EREP ERR SS RR RERO AR Eae CP ORC RR OROROR EGER E eig 154 B ffef Size PC 155 Standard Scan Setting Sissa 100 PCR ORE Ie e aE ER ded ed aM unl E eee i 155 Fax Settings nasere ianei ooo ee EE T SR aen ERA EE Pe a E E 155 Basic Settings seseris irere tm E ee ee ee Ke IE EK q EE RE eee 155 Transmission Settings c pce ha ore Soi E ERR UE ERR NE e E e e a tok de bae Cp es a 156 Reception Settings i22 vica ae r4 VERI Ya dO ee E ER ACRESER AR RC e RD Pd 157 Comm nication Settings sepr road eC CRT REESE DIE PRA ORR RHEE Cay e E CREER 5 159 Contents 9 AL MX300 Series User s Guide Detail Settings C ino pannen oneee E e EE DEES NAAS E EED EEN 159 Standard Fax Settings uo exa a ad d Ped i EEE ERE E E E G 160 Address SEDES ue ex AUR E Erra aeaa ER A E DURER RR E SEAS Sa MO E REE 160 E mail Address duos ese v ERU WERSANAA e du sp agudo ues V Va Ed Sa deed sepa 160 Pald r AUdteSs a sedie dor eer EY pO SEER YA Rad aerEbeadq HE adde 160 Fak o e rmPm 161 Admin SOUS cn etr need dn RETE EEE RUEREEREREERCRRRR R EE SO Eee ROE TEER REN
78. Thck TR Thick3 TR Envelope Temp Plain1 Temp Plain2 Temp SemiThk Temp Labels1 Temp Thick Temp ExtraThck Temp Thick3 Temp Envelope 9 0 9 Highland 0 2 4 6 Using the Control Panel 164 AL MX300 Series User s Guide BTR Cleaning Dev Refresh Toner Refresh Noise Level 0 3 7 Mono DiagnosisSht Plain Preprinted Letterhead Recycled Color Special Adjusts the print quality according to the paper type Select amp when a thin paper is printed To print s Thick3 paper stiff smooth on the surface and more than 279 mm vertically select 2 for Srecialin this menu and Special from Paper Type on the printer driver However duplex printing is not available with this settings and feeding paper takes more time Feed Offset Adjusts the vertical position in which to start printing The position moves lower on the sheet as the value increases This setting is used when doing single sided printing or printing the first page for duplex printing Scan Offset Adjusts the horizontal position in which to start printing The position moves to the right ofthe sheet as the value increases This setting is used when doing single sided printing or printing the first page for duplex printing Feed Offset2 Adjusts the vertical position in which to star printing The position moves lower on the sheet as the value increases
79. The printer is ready to receive data and print Ready to Copy The printer is ready to copy Reboot to apply settings You selected H when E i clear this error select C1 amp a i3 pum 4 Accessing the each menu on page 126 for instructions was PA To Replace ADF Maintenance Unit The ADF maintenance unit has reached the end ofits service life and needs to be replaced If this error occurs consult your dealer Replace Feed Roller C1 Replace Feed Roller C2 The feed roller C1 C2 has reached the end of its service life and needs to be replaced If this error occurs consult your dealer Replace Fuser The fuser has reached the end ofits service life and needs to be replaced For details about replacement see the instructions that come with the fuser unit Caution If the printer has been in use the fuser and the surrounding areas may be very hot If you must touch one of these areas turn off the printer and wait 40 minutes to allow the heat to subside before doing so Replace Photoconductor The photoconductor unit has reached the end of its service life and needs to be replaced For details about replacement see the instructions that come with the photoconductor unit Replace Toner Cartridge The toner cartridge has reached the end of its service life and need to be replaced For details about replacement see the instructions that come with the toner cartridge Using the Control Panel 177 AL MX30
80. Transmission and reception mode Transmits and receives 1 bit monochrome Image compression method MH MR MMR Transmission and reception of scanning line density 16 x 15 4 8 x 15 4 8 x 7 7 8 x 3 85 dot mm Document size Document table A4 Letter Auto Document Feeder A4 Letter Legal Print paper size A4 Letter Legal Technical Specifications 271 AL MX300 Series User s Guide Environmental Temperature In use 5 to 32 C 41 to 89 6 F Not in use 20 to 40 C 4 to 104 F Humidity In use 15 to 85 RH Not in use 5 to 85 RH Altitude 3 100 meters 10 171 feet maximum Ifthe printer is used at an altitude greater than 1000 m adjust the value in theHi shi Meru See Printer Adjust Menu on page 163 for details Mechanical Dimensions Height 503 mm 19 8 in Width 430 mm 16 2 in Depth 426 mm 16 8 in Weight DN model Approx 18 6 kg about 41 0 Ib Excluding consumable products and options DNF model Approx 18 8 kg about 41 5 Ib Excluding consumable products and options Electrical DN model DNF model DNF model 220 240 V 220 240 V 110 127 V Rated voltage 220 V 240 V 220 V 240V 110 V 127V Rated frequency 50 Hz 60 Hz 50 Hz 60 Hz 50 Hz 60 Hz Rated current 6 0A 6 0A 11 0A Technical Specifications 272 AL MX300 Series User s Guide
81. USB memory Check that the USB memory connected to the printer is not read only Using Phone The external telephone connected to the printer is being used Wait for a while and try again You started printing from a USB memory while multiple jobs are stored in the printer Wait for a few minutes and then try again Warming Up The printer is warming up so that printing copying faxing or scanning can be done Write Error ROM P The printer is unable to write data to the ROM module correctly You cannot remove the ROM P because the ROM P is a program ROM module Contact your dealer Writing and saving files to folder Using the Control Panel 182 AL MX300 Series User s Guide The connection test is carried out The printer is testing to write and save data to the specified shared folder on the network Writing ROM P This message indicates that a ROM module in the slot is being written Please wait until this message disappears Wrong Photoconductor An inappropriate photoconductor unit is installed Install only the photoconductor unit listed in Maintenance Parts on page 276 Wrong Toner Cartridge An inappropriate toner cartridge is installed Install only the toner cartridge listed in Consumable Products on page 276 Printing and Deleting Reserve Job Data Print jobs stored on the printer s memory using the Re Print Job Verify Job and Confidential Job options of the Reserve Job function can be pri
82. UU cay CERA REA 74 Printing Directly from USB Memoty pq et eedem RH ea peeseee wenn een 75 Duidex Printings coxa E PEDE pa e tunes do Ee a RRNA RERO UR A Vh tea DEEE Ye ah 75 Document printing a se sa RESO eE a EKER E A TE E PERSE E a ERE ES 76 IMAGE pring osseete edd ha ARRE uad E wa ERA E quac eee dr odds 77 Chapter 4 Scanning Starting Pere RP ETUITETMMMMT 79 Using the Control Panel iades d quei cera vadoii to bbgced pie ito adio bd brio diei dud 79 Required settings before scanning iiie sss sPbcRRRE E REEEY T ePPPGGd4R dep PIa rei EY eda 79 Scan mode menu list uuedu ro ckO KAA wha e ERE DASEN NES Vie A AREE ek VERA A RR Y RE REA EA 80 Saving scanned data to a USB Memory ass vias Pack Read eydp OR RR Pac dete en 81 Saving scanned data to a shared folder iius ex erp ERR ER RERERER PIE REX EXZdE RE ERRA 82 Sending scanned data by e mall 45scoet esos eR ERE E Ru A RR WARTE RR ER A AR RTRHAN 84 Saving Scanned data to a computer Document Capture Pro WSD 0 000000 85 Using Epson Scan from Your Computer adds Ee EE RE RETE RR Rp GU Edd qu pe aleae aun 86 Before Starting EPSON Scan 44 4 ete 8 bob ER ee UE QR RI AUR DRE e n de IR ced dad a x 86 Starting Epson Dodi 4 ues e o ee e te ol ola eoe D aEATIE ii ii A a GUN a RUN IUS A UR 88 Scanning imn Office MO poii vL ED E39 ya d Up an Seale en seeteteeenakeecererergens 89 Scanning in Professional Mode 0 ccc cece cece e 90 Imag Adjustment Feat res
83. V button several times to select Speed Dia button i5 and then press the OK Select an unregistered number displayed as HH then press the F3 button to select Edi tins d using the A and V buttons and Note To change a registered recipient to another one select the number that you want to replace and then press the F3 button Enter the phone number you want to register and then press the OK button Note To correct a number while entering it use the amp andW buttons to select a character and the Clear button to delete it Enter a recipient name using the numeric keypad and then press the OK button Faxing DNF Model Only 122 AL MX300 Series User s Guide Note LI You can enter up to 20 characters for a recipient name 1 To correct a name while entering it use the amp and buttons to select a character and the Clear button to delete it LI Group dial allows you to send documents to several people at the same time You can create a group dial list using EpsonNet Config The recipient is added to the speed dial list Registering for quick dial You can assign recipients from the registered speed dial list for the Quick Dial buttons 1 to 12 l Press the Setting button on the control panel Press the A or V button several times to select 35 and then press the OK button Press the A or V button several times to select Fax Ho and then press the OK button Press the A or V but
84. Windows Vista are registered trademarks of Microsoft Corporation Apple Macintosh Mac Mac OS Bonjour ColorSync and TrueType are registered trademarks of Apple Inc Apple Chancery Chicago Geneva Hoefler Text Monaco and New York are trademarks or registered trademarks of Apple Inc EPSON and EPSON ESC P are registered trademarks and EPSON AcuLaser and EPSON ESC P 2 are trademarks of Seiko Epson Corporation Monotype is a trademark of Monotype Imaging Inc registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions Albertus Arial Coronet Gillsans Times New Roman and Joanna are trademarks of The Monotype Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions ITC Avant Garde ITC Bookman ITC Lubalin ITC Mona Lisa Recut ITC Symbol ITC Zapf Chancery and ITC ZapfDingbats are trademarks of International Typeface Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions Clarendon Helvetica New Century Schoolbook Optima Palatino Stempel Garamond Times and Univers are registered trademarks of Heidelberger Druckmaschinen AG which may be registered in certain jurisdictions exclusively licensed through Linotype Library GmbH a wholly owned subsidiary of Heidelberger Druckmaschinen AG Wingdings is a registered trademark of Microsoft Corporation
85. a phone line Check if there are too many devices connected to the phone line Try removing the last device connected and see if the printer works If not continue removing devices one at a time and retry after removing each one Make sure the phone line is working Try one of the followings Turn up the speaker volume on the printer and press the Start button on the control panel If you hear a dial tone the phone line is working Disconnect the printer from the phone jack and connect a phone Try to make a phone call to make sure the phone line is working Check if the printer is out of paper If the printer is out of paper and its memory is full it will not be able to receive faxes Refill paper in the MP tray or the paper cassette The printer will print all of the faxes it has saved in memory and will then resume answering fax calls Faxes are transmitting or being received very slowly Try one or more of the following solutions d Check if you are sending or receiving a very complex fax A complex fax such as one with many graphics takes longer to be sent or received Check if the receiving fax machine has a slow modem speed The printer only sends the fax at the fastest modem speed the receiving fax machine can use Check if the resolution at which the fax was sent or received is very high A higher resolution typically results in better quality but also requires a longer transmission time If you are receiving the f
86. act your dealer A blank copy is output even though an original is set in the Auto Document Feeder during scanning Check if the document cover or ADF cover is closed firmly Faxing Problems Sending and receiving faxes problems The document stops feeding during faxing Try one or more of the following solutions 4 The maximum length ofa page you can load is 356 mm Faxing a longer page stops at 356 mm The minimum page size for the Auto Document Feeder is 140 x 210 mm 5 5 x 8 3 in Ifthe item is too small it can jam inside the Auto Document Feeder _1 Try sending to a different fax machine There might be problems with the fax machine you are sending to L Try one of the followings There might be problems with the phone line Troubleshooting 246 AL MX300 Series User s Guide Turn up the speaker volume on the printer and press the Start button on the control panel If you hear a dial tone the phone line is working To change the speaker volume see Basic Settings on page 155 Disconnect the printer from the phone jack and connect a phone Try to make a phone call to make sure the phone line is working The printer is not receiving faxes Check ifi i is set correctly for your telephone line The printer is not sending faxes Try one or more of the following solutions L Ifthe printer is in setting mode finish the setting and try sending the fax again L Ifthe printer is receiving a fax try s
87. actory settings changes fax settings to their factory settings amp changes scan settings to their factory settings Support Mode Settings by pressing the Y Down button while turning the printer on to make Enter the my 4 appear and F B Important Remove interface cables before you enter the Using the Control Panel 162 AL MX300 Series User s Guide Support Menu SupportStatusSheet Prints a sheet showing information about settings of uandPrinter Adi Extend Print Area Makes the maximum print area larger according to the printed data Printer MIBv1 Mode Uses MIBv1 as a policy rule definition reporting the printer information to SNMP manager Printer Adjust Menu Note L This menu is a special function You don t have to change it for ordinary use Q The settings in this menu may affect the remaining service lives of consumable products or maintenance parts Item Settings default in bold Plain 0 1 Preprinted 0 1 Letterhead 0 1 Recycled 0 1 Color 0 1 Special 0 1 2 Using the Control Panel 163 AL MX300 Series User s Guide Feed Offset Scan Offset Feed Offset2 Scan Offset2 FeedOffsetMP ScanOffsetMP FeedOffsetC1 ScanOffsetC1 FeedOffsetC2 ScanOffsetC2 3 5 0 0 3 5 mm in 0 5 mm increments TR Plain1 TR Plain2 TR SemiThk TR Labels TR Thick TR Extra
88. al Paper cassette Plain SemiThk Preprinted Letterhead Recycled Color Labels Thick ExtraThk Special 4 You cannot copy onto coated paper and special paper such as postcard or envelopes Available original sizes J You can use A4 A5 A6 B5 LT HLT LGL 2 GLT GLG EXE and F4 size originals for copying Document table only 2 ADF only Ll The edge of the paper 4 mm from the horizontal and vertical paper ends is not guaranteed for printing Copying 99 AL MX300 Series User s Guide Make sure the printer is turned on and paper is loaded in the printer For information on how to load paper see Loading Paper into Your Printer on page 36 Press the Copy button Place your original either on the document table or in the Auto Document Feeder For details on how to set your original see Setting Your Originals on page 50 Specify the number of copies using the numeric keypad on the control panel Press the or P button several times to select the E 8 tab and press the F1 button Ready to Copy 1 Basic Setting gt Ad 100 Off 000 000 Duplex Density 3 C9 O9 C9 Select the paper source using the A or V button and press the OK button Note When MP tray is selected specify the paper size and paper type in the tF Press the Start button The printer starts copying Note 4 To cancel copy job press the Stop button on the control panel while a document
89. allow the heat to subside before doing so Install Photoconductor The photoconductor unit is not installed in the printer Install the photoconductor unit For details see the documentation supplied with the photoconductor unit Install Toner Cartridge Using the Control Panel 173 AL MX300 Series User s Guide The toner cartridge is not installed in the printer Install the indicated cartridges See Toner cartridge Return toner cartridge on page 276 Invalid Data The spool file on the driver is deleted while printing or the data is abnormal Select Cioza to clear the error Invalid PS3 There are errors in the ROM module Turn off the printer and contact your dealer Layout is set 3i tab to You started copying with the layout function Set the L acut setting under the amp c Load Document in ADF No document in the Auto Document Feeder Please put a document in the ADF For details on how to set your original see Setting Your Originals on page 50 Manual Feed ssss The manual feed mode is specified for the current print job Make sure the paper size indicated by 3555 is loaded then press the Start button Memory Overflow The printer has insufficient memory to execute the current task Select 01 os to resume printing or cancel the print job To cancel the print job see Canceling a Print Job on page 72 No trays available Cancel the job All of the ti witodel Cass
90. ams or Programs gt Epson Software gt Document Capture Pro How to Access the Help Select Help from the menu on the software screen to display the Help Canceling Scanning When you press the Stop button on the control panel a scanning job in Scan mode is canceled TWAIN processing can be stopped by the Stop button only when you are scanning via a network When Cancel on the progress bar is clicked while scanning by Epson Scan preview scanning or final scanning is exited Scanning 98 AL MX300 Series User s Guide Chapter 5 Copying Setting Originals to Copy You can load the original either on the document table or in the Auto Document Feeder depending on the type of the original For details see Setting Your Originals on page 50 Note L Before scanning a document remember to respect the rights of copyright owners Do not scan published text or images without first checking their copyright status I If documents are placed both in the Auto Document Feeder and on the document table only the documents in the Auto Document Feeder are scanned Basic Copying Available paper sources L The available paper sources for copying are the same as that for printing Depending on the paper source available paper types differ When copying originals you can only use the following paper types MP tray Plain SemiThk Preprinted Letterhead Recycled Color Labels Thick ExtraThk Envelope Speci
91. anced setting you have more setting options Note The printer driver s online help provides details on printer driver settings Using the Automatic setting For Windows users 1 Click the Basic Settings tab 2 Click Automatic then choose desired printing quality Favorites Basic Settings Advanced Layout Optional Settings Print Quaity 8 Autor Advanced A Drat Text amp lmage Photo LT 85x 11in Paper Size LT 85x 11in i A Orientation Portrait Landscape i YW Paper Source Auto Selection Z curd ed E Manual Feed Each Page Toner Paper Type Unspecified Zi V Duplex Duplex Settings I 8 Binding let CO Top Right Copies Ej FiColaein Printer E Print Job Arranger OK Cancel Hep Printing 56 AL MX300 Series User s Guide 3 Click OK Using the Advanced setting For Windows users 1 Click the Basic Settings tab 2 Select Advanced Then select the most appropriate setting from the list according to the type of document or image you want to print Favorites Basic Settings Advanced Layout Optional Settings Paay Onome Sew i int Qualty Automatic m 2 Text amp lmage _More Setings None z Decoration Settings LT 85x 11in Paper Size Lr 85x 11in M M A Orientation 9 Portrait Landscape
92. and install the driver http www epson eu Support Europe http support epson net outside Europe Selecting the printer After installing the PostScript 3 printer driver you need to select the printer In anetwork environment Note L You need to make the settings for your installed options manually when the printer is connected using USB IP printing or Bonjour LI Make sure to specify ASCII as the data format in the application 1 Open the System Preferences and then double click the Print amp Fax Print amp Scan for Mac OSX 10 8 or 10 7 icon The Print amp Fax Print amp Scan for Mac OS X 10 8 or 10 7 window appears 2 Click in the Printers window 3 Select the printer name that you are using from the printer name box Note If your printer is not listed check that it is correctly connected to the computer and that the printer is on 4 Click Add About the Printer Software 263 AL MX300 Series User s Guide 5 Confirm that your printer s name is added to the Printers list Then quit Print amp Fax Print amp Scan for Mac OS X 10 8 or 10 7 Accessing the PostScript printer driver You can change the PostScript printer driver settings in the PostScript printer driver Changing the printer setup settings You can change or update the printer setup settings according to the options installed in your printer 1 Open the System Preferences and then double click the Print amp
93. anguages Installing the Printer Driver l Insert the printer Software Disc into your CD DVD drive Note If your computer does not have a CD DVD drive download the driver from the Epson website and then install it http www epson eu Support Europe http support epson net outside Europe If your CD DVD drive is D double click EP P6x86 exe in the D Driver PCLUniversal lt model name gt Win32 for 32 bit Windows OS or EP P6x64 exe in the D Driver PCLUniversal lt model name Win64M for 64 bit Windows OS Note Change the drive letter as needed for your system Follow the on screen instructions After the installation is done access your printer s Properties to customize the settings and Printing Preferences to make the appropriate printer driver settings Note The printer driver s online help provides details on printer driver settings About the Printer Software 265 AL MX300 Series User s Guide Uninstalling the printer driver Note The procedure below uses Windows 7 as an example 1 Close all applications 2 Access Program and Features on the Control Panel 3 Select Epson Universal Laser P6 and then click Uninstall Change Follow the on screen instructions About the Printer Software 266 AL MX300 Series User s Guide Appendix A Technical Specifications Paper Since the quality of any particular brand or type of paper may be changed by the manufacturer at any ti
94. aper with both hands to avoid tearing it If jammed paper is torn and remains in the printer or if paper is jammed in a place not mentioned in this section contact your dealer L Make sure that the paper type that is loaded is the same as the Paper Type setting in the printer driver Troubleshooting 205 AL MX300 Series User s Guide Caution Q Unless specifically instructed in this guide be careful not to touch the fuser which is marked with a caution label or the surrounding areas If the printer has been in use the fuser and the surrounding areas may be very hot If you must touch one of these areas wait 40 minutes to allow the heat to subside before doing so m Do not insert your hand deep into the fuser unit as some components are sharp and may cause injury Paper Jam B Cover B 1 Open cover B 2 Ifthere is any jammed paper remove it gently with both hands Be careful not to tear the jammed paper Troubleshooting 206 AL MX300 Series User s Guide Caution Be careful not to touch the rollers in the fuser unit they may be very hot Y Important 2 Do not expose the photoconductor unit to sunlight at all and avoid exposing it to room light for more than three minutes LJ Do not touch the transfer roller on the transfer unit to avoid damaging it 3 Unlock the release levers on the rear of the fuser unit 4 Ifthere is any jammed paper remove it gently with both hands
95. arbonless paper thermal sensitive paper pressure sensitive paper acid paper or paper that uses high temperature sensitive ink around 180 C Labels that peel easily or labels that do not cover the backing sheet completely Special surface coated paper or special surface colored paper Paper that has binder holes or is perforated Paper that has glue staples paper clips or tape on it Paper that attracts static electricity Moist or damp paper Paper of uneven thickness Overly thick or thin paper Paper that is too smooth or too rough Paper that is different on the front and back Paper that is folded curled wavy or torn Paper of irregular shape or paper that does not have right angle corners Printable area The assured printable area is an area 4 mm from all sides Br I T 4 mm Note The printable area may be smaller depending on the application Technical Specifications 268 AL MX300 Series User s Guide Printer General Printing method Laser beam scanning and dry electrophotographic process Resolution 600 x 600 dpi 1200 x 1200 dpi Continuous printing speed Up to 35 pages per minute on A4 size paper Paper feed Automatic or manual feed Paper feed alignment Center alignment for all sizes Input paper supply MP tray plain paper Uptoa5 5 mm thick stack or up to 50 sheets 80 g m envelopes Up to 5 5 mm labels Up t
96. ation Also tests the connection Up to five folder paths can be specified E mail Settings Specifies the e mail address the maximum size of e mail attachments and the e mail subject Also tests the connection Using the Control Panel 158 AL MX300 Series User s Guide Forward Number Specifies the fax number of fax machine to forward to Memory Reception is selected received data is stored in the printer s memory without is selected you can set when memory reception starts and stops When 3 Ti being canted When zm Communication Settings Item Settings default in bold Fax Log Fax Log Output Fax Log Only Off Fax Send Report On Error Only Off Fax Log Specifies settings for the communication report When Fax La Lit orf d is selected a report is automatically printed every 50 E meas both sending and receiving Fax Send Report Specifies settings for the sent fax report When r is selected a report is printed every time a fax is sent WhenErra sis selected the printer prints a report only ifa fax fails to transmit The report is not printed when faxing to multiple addresses Detail Settings Basically do not change the following settings Item Settings default in bold ECM On Off Fax Speed Fast 33 600bps Medium 14 400bps Slow 9 600bps Using the Control Panel 159 AL MX300 Series User s Guide ECM Automatically correct an e
97. ation to be displayed Allow monitoring of shared printers check box When this check box is selected a shared printer can be monitored by other computers If you connect the printer via a server with Windows Point amp Print it communicates with the OS communication function Therefore you can monitor the printer without selecting this check box Display the Order Online window automatically check box When this check box is selected the Order Online window appears automatically when a replacement part becomes low or reaches end of service life Display once a day when a replacement part is low check box When this radio button is selected the Order Online window appears automatically once a day when you start printing or display the status by accessing EPSON Status Monitor Display only when a replacement part first becomes low check box When this radio button is selected the Order Online window appears automatically only when a replacement part first becomes low More Settings button Opensthe More Settings dialog boxin which you can setthe URL for placing an order appears Monitor Settings button Opens the Monitor Settings dialog box to set the monitoring interval About the Printer Software 257 User s Guide AL MX300 Series User s Guide Note for Windows 8 7 or Vista users When Allowmonitoring of shared printers check box is selected the User Account Control
98. ax call and ask the sender to lower the resolution and resend the fax If you are sending lower the resolution and resend the fax Check ifthere is a poor phoneline connection If there isa poor phoneline connection the printer and the receiving fax machine slow down line transmission to adjust for errors Hang up and resend the fax If this does not work have the phone company check the phone line Quality problems occur Check if 1 i De tab are specified Seil ion and Far i under the Troubleshooting 248 AL MX300 Series User s Guide Smudges appear in printouts Clean the document table For details see Cleaning the document table and the exposure window for Auto Document Feeder on page 201 The image of the received data is divided or reduced Check if the size of the paper being output matches the size of the received data Sender information is not printed Try one or more of the following solutions d Check ifFrint page 156 Info is set to n For details see Transmission Settings on _I Register your name and number inFersonal Set page 155 For details see Basic Settings on Time setting is incorrect 7 time esting mad e reset D the printer s power remains off for a long time Set the time again in 14 See Setup Menu on page 131 for instructions Printout problems Faxes are not printing or are printing incorrectly Make sure there is media in
99. ax reports such as speed dial list communication report or memory job information to check various information and transmission results Press the Setting button Press the A or V button several times to select the 2 OK button i3 and then press the Pressthe A or V button to select the report or list you want to print and then press the OK button Printing starts Displaying memory This function is used to check the printer s memory utilization 2 Press the or P button several times to select the Furic Press the Fax button ari tab and press the F1 button Specify the address 4 Function The memory utilization information is displayed Faxing DNF Model Only 121 AL MX300 Series User s Guide Registering Recipients When sending faxes using the speed dial or quick dial function you ngeo to d E the recipient information in advance You can register recipients from the P menu on the control panel Important While the Fax Memory LED is lit do not change a recipient setting Using the Address Settings menu on the control panel Registering for speed dial You can register up to 500 recipients in the speed dial list l Press the Setting button on the control panel Pressthe A or V button several times to selecti 35 and then press the OK button Press the A or V button several times to select Fax Ho and then press the OK button Press the A or
100. box c Replacement Parts button Displays the replacement parts information d Do not display this window When this check box is selected the Order Online window appears automatically until a replacement automatically only when a replacement part first becomes low or reaches part becomesloworreachestheend end of service life of its service life check box About the Printer Software 258 AL MX300 Series User s Guide Uninstalling the printer software To uninstall the printer software close all applications first and then uninstall the printer software from the following menu on the Control Panel J Uninstall a Program for Windows 8 Server 2012 Program and Features for Windows 7 Vista Server 2008 L Change or Remove Programs for Windows XP or Server 2003 Select the printer software that you want to uninstall and then click the item below JJ Uninstall Change for Windows 7 Vista Server 2008 1 Change Remove for Windows XP Server 2003 Note If you uninstall the printer driver EPSON Status Monitor is also uninstalled Using the PostScript Printer Driver System requirements Printer hardware requirements Recommended Memory No restrictions for the system Computer system requirements Windows Recommended OS Windows 8 8 x64 7 7 x64 Vista Vista x64 XP XP x64 Server 2012 x64 Server 2008 Server 2008 x64 Server 2003 or Server 2003 x
101. button operations and no jobs to be printed Note You can adjust the time before power management is applied Any increase will affect the product s energy efficiency Please consider the environment before making any change Reset Menu Clear Warning Clears warning messages that show errors except for these that occur from consumable products or mandatory replacement parts Clear All Warnings Clears all warning messages that appear on the LCD panel Reset All Stops printing and clears the printer memory The print jobs received from all interfaces are erased 1l clears print jobs received from all interfaces Be careful not to interrupt someone else s job Reset Fuser Counter Reset the fuser unit life counter when you replace the fuser unit For instructions on replacing the fuser unit see the documentation supplied with the fuser unit Using the Control Panel 140 AL MX300 Series User s Guide Printer Settings Tray Menu Item Settings default in bold MP Tray Size A4 A5 A6 B5 LT HLT LGL GLT GLG EXE F4 MON DL C6 CTM MP Tray Type Plain SemiThk Preprinted Letterhead Recycled Color Labels Thick ExtraThk Envelope Special Cassette1 Size A4 A5 A6 B5 LT HLT LGL GLT GLG EXE F4 CTM Cassette2 Size A4 A5 B5 LT HLT LGL GLT GLG EXE F4 CTM Cassette1 Type Cassette2 Type Plain SemiThk Preprinted Letterhead Recycled Color Labels Thick ExtraThk Spe
102. by your printer Make sure that you have installed the correct font See the Font Guide for more information Printout is garbled Cause What to do The interface cable may not be plugged in securely Make sure that both ends of the interface cable are plugged in securely You may not be using the correct interface cable If you are using the USB interface use a cable that is compatible with Hi Speed USB The emulation setting for the port may not be correct Specify the emulation mode by using the printer s control panel menus See Emulation Menu on page 144 Note Ifastatus sheet does not print correctly your printer may be damaged Contact your dealer or a qualified service representative The printout position is not correct Cause What to do The page length and margins may be set incorrectly in your application Make sure that you are using the correct page length and margin settings in your application The paper size setting may be incorrect 4 on the Make sure the correct paper size is set in the Tra control panel TheHP Tra amp setting may be incorrect When loading paper for which the size is not d with setting p the correct paper size on the HP T i setting in the T on the control panel Troubleshooting 224 User s Guide AL MX300 Series User s Guide Cause What to do Confirm an
103. c OS X Use the color management system for your computer ColorSync Exact color matching is very difficult Check your software and monitor documentation for information on color matching and calibration Printed colors can never exactly match the colors on your monitor because printers and monitors use different color systems monitors use RGB red green and blue and printers typically use CMYK cyan magenta yellow and black Troubleshooting 243 AL MX300 Series User s Guide Images are rotated incorrectly Make sure the documents or photos are placed on the document table correctly See Setting Your Originals on page 50 for details Copying Problems Copy operational problems The printer does not copy Make sure the original is loaded correctly See Setting Originals to Copy on page 99 Auto Document Feeder Place the original face up in the Auto Document Feeder document table Place the original face down on the document table Copy quality problems Asa first step see Print Quality Problems on page 226 Printout is not fine enough Cause What to do You may not be using the correct type of paper for The available paper types for copying are not the same as that for copying printing When you copy an original use the correct type of paper For details of the avairable paper types see Basic Copying on page 99 The information on the back side or background color
104. canned data to a shared folder on page 82 LJ Sending scanned data by e mail on page 84 Faxing You can send faxes from a computer by using EpsonNet PC FAX 4 Sending faxes from your computer on page 114 You can store received fax data in a shared folder on the network or send it as an e mail attachment L Sending received faxes to memory on page 118 L Sending received faxes to a shared folder on page 119 LI Sending received faxes by e mail on page 119 Qj Forwarding a received fax on page 119 Where to Find Information Setup Guide Provides you with information on assembling the printer and installing the printer software User s Guide this manual Provides you with detailed information on the printer s functions optional products maintenance troubleshooting and technical specifications Network Guide Provides network administrators with information on both the printer driver and network settings Getting to Know Your Printer 34 AL MX300 Series User s Guide Font Guide Provides you with information on fonts used on the printer OSS Provides the detailed explanation about the open source software programs contained in this printer Online Help for each printer software Click Help for detailed information and instructions on each printer software that controls your printer Online help is automatically installed when you install the printer software Getting to Know Your Printer 35
105. ced then click Save Settings to open the Custom Settings dialog box 3 Typea name for your custom settings in the Name box then click Save Your settings will appear in the drop down list which appears when Advanced is selected on the Basic Settings tab Note To delete a custom setting follow the step 1 and 2 select the setting in the Custom Settings dialog box then click Delete You can create new settings in the More Settings dialog box When you create new settings Custom Settings is displayed in the list on the Basic Settings tab In this case the original setting is not overwritten To save the new settings save them under a new name Printing 58 AL MX300 Series User s Guide Toner Save mode To reduce the amount of toner used in printing documents you can print rough drafts using the Toner Save mode For Windows users 1 Click the Basic Settings tab 2 Select Advanced then click More Settings to open the More Settings dialog box 3 Select the Toner Save check box then click OK Improving the clarity of color documents Printing text clearly in black When you print a color document the quality of text can be made more legible by printing it in black 1 Click the Basic Settings tab 2 Select Print Text in Black from the Visibility drop down list Favorites Basic Settings Advanced Layout Optional Settings Print Quality 8 Automatic Advanced 4 m d Visbilty tTn Decorati
106. cial MP Tray AutoSel On Off Cassette AutoSel Cassette2 AutoSel On Off Available only when the optional paper cassette unit is installed MP Tray Size Select your paper size from this menu MP Tray Type Lets you set the paper type loaded in the MP tray Cassette1 Size Cassette2 Size Displays the paper size loaded in the standard and optional paper cassettes Cassette1 Type Cassette2 Type Lets you select the paper type loaded in the standard and optional paper cassettes MP Tray AutoSel Cassette1 AutoSel Cassette2 AutoSel Specifies whether the tray can be selected for printing when Paper Source is selected for Auto Selection in the printer driver Using the Control Panel 141 AL MX300 Series User s Guide Printing Menu Note The settings are overridden by the settings made in the printer driver Item Settings default in bold Page Size A4 A5 A6 B5 LT HLT LGL GLT GLG EXE F4 MON DL C6 CTM Wide A4 Off On Media Type Unspecified Plain SemiThk Preprinted Letterhead Recycled Color Labels Thick ExtraThk Envelope Special Page Side Front Back Paper Source Auto MP Tray Cassette Cassette2 2 Orientation Port Land Resolution 300 600 1200 RITech On Off Toner Save Off On Density 1to3to5 Emphasize Thin Lines Off On Top Offset 99 0 0 0 99 0mm in 0 5 increments Left Offset 99 0 0 0 99 0mm in 0 5 increments T Of
107. cking their copyright status L If documents are placed both in the Auto Document Feeder and on the document table only the documents in the Auto Document Feeder are scanned Faxing DNF Model Only 110 AL MX300 Series User s Guide Basics of sending faxes automatic faxing 1 Press the Fax button 2 Place your original either on the document table or in the Auto Document Feeder For details on how to set your original see Setting Your Originals on page 50 3 Enter the recipient s fax number directly from the numeric keypad on the control panel Note To avoid mis ai Na can bs ak that the number do ee again Press the Setting HUNE alins LimitstoEnter Twice inl vas of theF ax and then seti 4 Make the appropriate settings for your fax if necessary Basic Setting Tab Item Settings default in bold Document Size Selection A4 f LT LGL fz Image Quality Selection Draft Fine Super Fine Ultra Fine Photo ADF Duplex Selection Off Simplex On Duplex Fax Density Selection 3 to 0 to 3 Advanced Tab Item Settings default in bold Fax Speed Fast 33 600bps Medium 14 400bps Slow 9 600bps Send Fax Later On Off On Specified Time 00 00 17 00 23 59 Continuous Scan from ADF Off On 5 Press the Start button to start the transmission Faxing DNF Model Only 111 AL MX300 Series User s Guide Manual faxing You can send faxes
108. cled paper Page printer paper Ink jet paper Capacity Up to 50 sheets 75 g m Weight 60 to 125 g m Paper direction When you place document pages sideway set them so that the top of the document is toward the left side of the printer Note T duplex copying or duplex scanning specify the document direction in the 3 an menu For details see Duplex Copying on page 101 Setting your originals on the document table When using the document table set an original one sheet at a time Paper Handling 51 AL MX300 Series User s Guide Y Important LJ Do not place heavy objects on the glass surface of the document table Also do not press the glass surface with too much force LJ Be sure to close the ADF cover when scanning a document on the document table 1 Open the document cover gently 2 Placean original on the document table with the side to be scanned facing down Paper Handling 52 AL MX300 Series User s Guide Note 4 The area with a width of maximum 1 0 mm from the horizontal edge and 1 0 mm from the vertical edge is not scanned 1 Maximum unreadable area of 1 0 mm 2 Maximum unreadable area of 1 0 mm Q Always keep the document table clean 3 Close the document cover gently so that the original does not move Note 4 Do not leave documents such as photographs on the document table for an extended period of time because they may stick to the gla
109. code Standard Capacity Toner Cartridge Black 0690 High Capacity Toner Cartridge Black 0689 Return High Capacity Toner Cartridge Black 0691 Return toner cartridge is not sold in some areas Contact your local Epson dealer representative about the availability of the Return toner cartridge scheme Getting to Know Your Printer AL MX300 Series User s Guide Maintenance Parts The life of the following maintenance parts is monitored by the printer The printer lets you know when replacements are needed Product name Product code Photoconductor Unit Black 1228 Fuser Unit 3049 3050 Note d Fuser unit part numbers vary by location Printer Features Printing You can directly print files saved in a USB memory by plugging the USB memory into the USB Host interface l Printing Directly from a USB Memory on page 75 Various printer drivers are available L About the Printer Software on page 250 Qj Printing on page 56 Copying Various copying functions are available such as duplex copying and zoom copying Ll Copying on page 99 Getting to Know Your Printer 33 AL MX300 Series User s Guide Scanning You can scan a document using the printer s control panel and store the data on a USB memory or ina shared folder on the network or send the data as an e mail attachment L Saving scanned data to a USB memory on page 81 L Saving s
110. d adjust the offset values such asF et oricar ffzet See Printer Adjust Menu on page 163 for details The offset values may be changed in the Fri Graphics do not print correctly Cause What to do The printer emulation setting in yourapplication maybe Make sure that your application is set for the printer emulation incorrect you are using For example if you are using the ESC Page mode make sure that your application is set to use an ESC Page printer Printouts are extremely curled Cause What to do Your paper may be moist or damp Do not store your paper in a humid or damp environment The printouts are curled because of heat and pressureof Turn the paper over or load a different type of paper the fuser unit The paper type setting may not be appropriate for the Set the appropriate paper type in the printer driver loaded paper Set the value for the used paper type in the Fri t u to 8 See Printer Adjust Menu on page 163 for detail The fixing temperature may not be appropriate Try to lower the temperature by the T settings in theFr adjust H However do this at your risk as lowering the temperature too far may prevent normal fixing See Printer Adjust Menu on page 163 for details Troubleshooting 225 AL MX300 Series Print Quality Problems The background is dark or dirty Cause What to do You may n
111. d change the Display Gamma setting to match your output device such as a monitor or printer in the Color menu See Epson Scan Help for details Adjust the Auto Exposure Type setting in Professional Mode Also try selecting a different Tone Correction setting See Image Adjustment Features on page 93 for details Click Configuration select the Color tab and select Color Control and Continuous auto exposure in the Color menu See Epson Scan Help for details Click Configuration select the Color tab and click Recommended Value to return the Auto Exposure Level setting to the default See Epson Scan Help for details Make sure to enable the Embed ICC Profile setting In the File Save Settings window select JPEG or TIFF as the Type setting Click Options then select the Embed ICC Profile check box To access the File Save Settings window see Scanning in Office Mode on page 89 or Scanning in Professional Mode on page 90 Check the color matching and color management capabilities of your computer display adapter and software Some computers can change the palette of colors on your screen See your software and hardware manuals for details Windows Use the color management system for your computer ICM Add a color profile that matches your monitor to improve on screen color matching Exact color matching is very difficult Check your software and monitor documentation for information on color matching and calibration Ma
112. d copying Select Other Paper Size Using the Control Panel 178 AL MX300 Series User s Guide The loaded paper and the paper size specified on the control panel do not match Check the loaded paper size and the setting on the control panel SELF TEST The printer is currently performing a self test and initialization Service Req Cffff Service Req Eggg Service Req ffff A controller error or a print engine error has been detected Turn off the printer Wait at least 5 seconds then turn it back on If the error message still appears write down the error number listed in the LCD panel Ct Es33 3 qualified service representative FT turn off the printer unplug the power cord then contact a Shake and reinstall Photoconductor The photoconductor unit may not be installed correctly Remove the photoconductor unit shake it and then reinsert it If the error status still remains turn the printer off and then on again If this error persists consult your dealer Shake and reinstall Toner Cartridge The toner in the toner cartridge may be uneven Follow the steps below to spread the toner evenly 1 Open cover A 2 Turn the lock lever to the release position Using the Control Panel 179 AL MX300 Series User s Guide 3 Remove the toner cartridge 4 Rock the toner cartridge back and forth a few times 5 Reinsert the toner cartridge and turn the lock lever to the lock position 6 Close cov
113. d data to a shared folder L Received fax destination settings L Folder address settings The following settings are required to send data to an e mail address L Received fax destination settings L E mail server settings L E mail address settings The following settings are required to forward to another fax number 4 Forward number settings Follow the instructions below for each setting Faxing DNF Model Only 108 AL MX300 Series User s Guide Received fax destination setting l Press the Setting button on the control panel Press the A or V button several times to select F ax amp and press the OK button Press the A or V button several times to select E si and press the OK button Press the A or V button several times to select Fax utrut and press the OK button Select Folder or E Mail and click the OK button When Folder is selected continue the folder address setting When E fiaii is selected continue the e mail address setting Folder address setting l Press the A or V button several times to select Fax to F button Specify the settings For details about each setting see Reception Settings on page 157 Press the OK button E mail server setting l Press the Setting button on the control panel Press the A or V button several times to select C tings and press the OK button Press the A or V button several times to selec
114. d in cpi characters per inch You can also choose proportional spacing Code Page Selects the character tables Character tables contain the characters and symbols used by different languages The printer prints text based on the selected character table T Margin Using the Control Panel 152 AL MX300 Series User s Guide Sets the distance from the top of the page to the baseline of the first printable line The distance is measured in inches The smaller the value the closer the printable line is to the top Text EE the page length i in pee For this option a line is assumed to be 1 pica 1 6 inch If you change the in settings the page length setting automatically returns to the default for each paper size Auto CR Specifies whether the printer performs a carriage return line feed CR LF operation whenever the printing position goes beyond the right margin If this setting is off the printer does not print any characters beyond the right margin and does not perform any line wrapping until it receives a carriage return character This function is handled automatically by most applications Auto LF If you select Qf the printer does not send an automatic line feed LF command with each carriage retiri CR If n is selected a line feed command is sent with each carriage return Select r if your text lines overlap Alt Graphics Turns the Alternate Graphics option on or off Bit Image The printer is abl
115. des are not set correctly Make sure that the paper guides in the optional paper cassettes are set to the correct paper size positions The optional paper cassette may not be installed properly See Optional Paper Cassette Unit on page 186 for instructions on installing an optional paper cassette unit The paper source setting may not be correct Make sure you have selected the proper paper source in your application There may be no paper in the paper cassette Load paper into the selected paper source Too many sheets may be loaded in the paper cassette Make sure that you have not tried to load too many sheets of paper For the maximum paper capacity for each paper source see General on page 269 The paper size is not set correctly Make sure to set the paper guides in the optional paper cassette correctly Troubleshooting 233 User s Guide AL MX300 Series User s Guide An installed option cannot be used Cause What to do The installed option is not defined in the printer driver For Windows users You have to make settings manually in the printer driver See Making Optional Settings on page 251 Correcting USB Problems If you are having difficulty using printer with a USB connection see if your problem is listed below and take any recommended actions USB connections USB cables or connections can sometimes be the source of USB problems
116. dialog box will appear Then click Yes for Windows 8 or 7 or Continue for Windows Vista to make the settings Note When sharing the printer be sure to set EPSON Status Monitor so that the shared printer can be monitored on the print server Order Online fe Order Online The replacement parts listed below for the EPSON Advanced can be purchased online Replacement Parts Code a The codes listed above may not apply to your country region Contact your local Epson dealer or representative regarding the availability of these replacement parts If you would like to place an order online or find the dealer nearest you click Order Now Find Dealer to open your Web browser and connect to the Web site To check the remaining life of the printer s replacement parts click Replacement Parts Order Now Find Desler 3 b Replacement Parts C Close T Do not display this window automatically until a replacement part becomes low or reaches the end of its service life x A d a Text box Displays the replacement parts and codes b Order Now Find Dealer button Connects to the URL where you can place an order and find the dealer nearest you Ifyou do not want a confirmation message select the Do not display the confirmation message before connecting check box in the More Settings dialog box The More Settings dialog box appears by clicking the More Settings button in the Notice Settings dialog
117. e Original xjJ amp Adjustments j Reset ia la W x 2 V Unsharp Mask E Desereenina V Color Restoration E Backlight Correction 4 C Dust Removal C Image Option 8 Dropout None T Color Enhance None F Edge Fill Q White 4 Preview z 3 Scan ca Hep Configurations Close Select the Image Type setting Select the Document Source setting Select the type of original s you are scanning as the Document Type setting Select Photo or Document as the Auto Exposure Type setting Select an appropriate resolution for your original s as the Resolution setting Scanning 91 AL MX300 Series User s Guide 9 Click Preview to preview your image s The Preview window opens and displays your image s See Previewing and Adjusting the Scan Area on page 95 Note for the Automatic Document Feeder ADF Q When a document with multiple pages is loaded and Preview is selected the first and second pages are fed into the printer Epson Scan pre scans the first page and displays it in the Preview window The ADF then ejects the first and second pages Place these pages on top of the rest of the pages and then load the entire document into the ADF d The document page ejected by the ADF has not been scanned yet Reload the entire document into the ADF 10 Select the size of the scanned image s as the Target Size setting if necessary You can scan your images at their original
118. e 15 L Finding the place for the printer on page 17 If you are moving the printer on its own two people should lift and carry the printer 1 Turn off the printer and remove the following items L Power cord 1 Interface cables L Loaded Paper I Installed options 2 Besure to lift the printer by the correct positions as shown below Cleaning and Transporting the Printer 203 AL MX300 Series User s Guide Y Important When moving the printer always keep it horizontal Cleaning and Transporting the Printer 204 AL MX300 Series User s Guide Chapter 11 Troubleshooting Clearing Jammed Paper If paper becomes jammed in the printer the printer s LCD panel and EPSON Status Monitor provide alert messages Error Message Refer to Clear Paper Jam For instructions on clearing this type of paper jam see Paper Jam B Cover B B on page 206 Clear Paper Jam For instructions on clearing this type of paper jam see Paper Jam MP C1 C2 MP C1 B B MP tray Cassette1 2 Cover B on page 208 Clear Paper Jam MP C1 C2 B Precautions for clearing jammed paper Be sure to observe the following points when you clear jammed paper Do not remove jammed paper by force Torn paper can be difficult to remove and might cause other paper jams Pull the paper gently and steadily to avoid tearing it falling down and injuring yourself L Always try to remove jammed p
119. e Job function see Using the Reserve Job Function on page 71 About the Printer Software 255 AL MX300 Series User s Guide f Cancel Job Cancels the selected print job button g Print button Prints the held status job h Refresh button Refreshes the information on this menu i Display Settings Displays the Display Settings dialog box to select items and the order they are displayed on button the Job Information screen and to select the type of jobs to be displayed Note for Windows XP users Shared Windows XP LPR connections and shared Windows XP Standard TCP IP connections with Windows clients do not support the Job Management function The Job Information tab is available when the following connections are used Server and Client Environments L When using the shared Windows Server 2012 x64 Server 2008 Server 2008 x64 Server 2003 or Server 2003 x64 LPR connection with Windows 8 8 x64 Vista Vista x64 XP or XP x64 clients L When using the shared Windows 8 8 x64 Vista Vista x64 Sever 2012 x64 Server 2008 Server 2008 x64 Server 2003 or Server 2003 x64 Standard TCP IP connection with Windows 8 8 x64 Vista Vista x64 XP or XP x64 4 When using the shared Windows 8 8 x64 Vista Vista x64 Server 2012 x64 Server 2008 Server 2008 x64 Server 2003 or Server 2003 x64 EpsonNet Print TCP IP connection with Windows 8 8 x64 Vista Vista x64 XP or XP
120. e Problems The problems listed in this section are those that you may encounter when printing with the PostScript driver All procedural instructions refer to the PostScript printer driver The printer does not print correctly in the PostScript mode Cause What to do The printer s emulation mode setting is incorrect The printer is set to the amp ui a mode by default so that it can automatically determine the encoding used in the received print job data and select the appropriate emulation mode However there are situations where the printer cannot select the correct emulation mode In this case it must be set manually to P5 Set the emulation mode through the SelecTypeEs on the printer See Emulation Menu on page 144 The printer s emulation mode setting for the interface that you are using is incorrect The emulation mode can be set individually for each interface which receives print job data Set the emulation mode for the interface you are using to F43 Set the emulation mode through the SelecType Er on the printer See Emulation Menu on page 144 The printer does not print Cause What to do An incorrect printer driver is selected Make sure that the PostScript printer driver that you are using to print is selected TheE to a mode other tha you are using inthe printer s Control Panelis set or P3 for the interface that Dc Change the mode
121. e Web http www epson com tw Information on product specifications drivers for download and products enquiry are available Epson HelpDesk Phone 0280242008 Our HelpDesk team can help you with the following over the phone Repair service center LI Sales enquiries and product information L Product usage questions or problems L Enquiries on repair service and warranty Telephone number Fax number Address 02 23416969 02 23417070 No 20 Beiping E Rd Zhongzheng Dist Taipei City 100 Taiwan 02 27491234 02 27495955 1F No 16 Sec 5 Nanjing E Rd Songshan Dist Taipei City 105 Taiwan 02 32340688 02 32340699 No 1 Ln 359 Sec 2 Zhongshan Rd Zhonghe City Taipei County 235 Taiwan 039 605007 039 600969 No 342 1 Guangrong Rd Luodong Township Yilan County 265 Taiwan 038 312966 038 312977 No 87 Guolian 2nd Rd Hualien City Hualien County 970 Taiwan 03 4393119 03 4396589 5F No 2 Nandong Rd Pingzhen City Taoyuan County 32455 Taiwan R O C 03 5325077 03 5320092 1F No 9 Ln 379 Sec 1 Jingguo Rd North Dist Hsinchu City 300 Taiwan 04 23011502 04 23011503 3F No 30 Dahe Rd West Dist Taichung City 40341 Taiwan R O C 04 23380879 04 23386639 No 209 Xinxing Rd Wuri Dist Taichung City 414 Taiwan R O C 05 2784222 05 2784555 No 463 Zhongxiao Rd East Dist Chiayi City 600 Taiwan 06 2
122. e ampere ratings on the products plugged into the extension cord does not exceed the extension cord ampere rating _1 When connecting this printer to a computer or other device with a cable ensure the correct orientation of the connectors Each connector has only one correct orientation Inserting a connector in the wrong orientation may damage both devices connected by the cable 4 Use only optional products such as the paper cassette units and the printer stand produced specifically for this product Using options produced for other products may cause the product to fall over and injure someone Finding the place for the printer When relocating the printer always choose a location that has adequate space for easy operation and maintenance Use the following illustration as a guide for the amount of space required around the printer to ensure smooth operation a 35 cm 40 cm C 10 cm 60 cm e 93 cm 40 cm Safety Instructions 17 AL MX300 Series User s Guide To install and use any of the following options you will need the indicated amount of additional space A 250 Sheet Paper Cassette Unit adds 6 5 cm to the bottom of the printer In addition to space considerations always heed the following precautions when finding a place to locate the printer O D L Place the printer near an electrical outlet where you can easily plug in and unplug the power cord Do not put you
123. e being used in a location at a high altitudes i setting in the Fri Printer Adjust Menu on page 163 for details There may be a temporary problem with the toner or developer Try to perform E sh in thePrintei Note that consumes the toner See Printer Adjust Menu on page 163 for details Troubleshooting 226 User s Guide AL MX300 Series Cause What to do The transfer roller may be dusty 4 See Printer rie Menu on page 163 for decals The photoconductor unit may be near the end of its service life Replace the photoconductor unit See Replacing Consumable Products Maintenance Parts on page 193 Print quality or tone is uneven Cause What to do Your paper may be moist or damp Do not store paper in a humid or damp environment The paper type setting may not be appropriate for the loaded paper Set the appropriate paper type in the printer driver Adjust the TF settings in the ar i See Printer Adjust Menu on page 163 for details There may be a temporary problem with the toner or Try to performD Pen ash in the Fr developer Note that T amp h consumes the toner See Printer Adjust Menu on page 163 for details The toner cartridge may be near the end of its service life If the message on the LCD panel or in EPSON Status Monitor indicates that the toner cartridge is near the end o
124. e of the screen to left and select Settings in the charm bar menu About the Printer Software 250 AL MX300 Series User s Guide Windows 7 users Click the start button select Devices and Printers Then right click the printer and select Printing preferences Windows Vista Server 2008 users Click amp Start click Control Panel then double click Printers Right click your printer s icon then click Printing Preferences Windows XP Server 2003 users Click Start click Printers and Faxes Right click your printer s icon then click Printing Preferences Printing a configuration status sheet To confirm the current status of the printer print a status sheet from the printer driver Note Print the configuration status sheet on A4 size paper Landscape 1 Access the printer driver 2 Click the Optional Settings tab and then click Configuration in Print Status Sheets Making Extended Settings You can make various settings in the Extended Settings dialog box To open the dialog box click Extended Settings on the Optional Settings tab Making Optional Settings The printer driver can update the installed option information automatically by clicking Acquire from Printer 1 Access the printer driver 2 Click the Optional Settings tab then click Manual Settings 3 The Optional Settings dialog box appears 4 Make settings for each installed option then click OK About the Printer Software 251 AL
125. e to emulate the graphics densities set with the printer commands If you select Har k the bit image density is high and if you selecti i sht the bit image density is low If you select amp ia the printer converts bit images to bar codes by automatically filling in any vertical gaps between dots This produces unbroken vertical lines that can be read bya bar code reader This mode will reduce the size of the image being printed and may also cause some distortion when printing bit image graphics ZeroChar Selects whether the printer prints a slashed or unslashed zero CharacterSet Selects character table 1 or 2 Using the Control Panel 153 AL MX300 Series User s Guide Copy Settings High Compression Compresses the original data to increase the number of pages of an original that can be copied for a single job Item Settings default in bold High Compression On Off Standard Copy Settings Changes copy activity settings to their standard settings Item Settings Standard Copy Settings Scan Settings Network Scan Settings Enables you to scan from a computer on a network Item Settings default in bold Network Scan Settings Permit Not Permit E mail Settings Specifies the maximum size of scanned data for an e mail attachment Using the Control Panel 154 AL MX300 Series User s Guide I
126. eceived faxes to a shared folder 22222245 22 o Rb ERR EE EE Reda hee bd 119 Sending received faxes by e mail 1 eee eee eee e nee e nee aaes 119 Forwarding a received Ix iode Y ois Idee CA 3 siya dhe Ree ERR wes od vc a eee 119 Deleting received faxes ossa a ph d rrE REPE a dE RE ERRAT LOOKER ERR EEE ea 120 Using Advanced PUICHODS cc acai e HEUREEUAERR ERG REIR ER EEE EULER CA EENE S OSEE RE RREES 120 Displaying fax history information 5 666cccctarscewd uk E cbewedeeeada as ee EE T Uere 120 Printing fax ECO OIG ANM eae aaia E E a a a N T aE E E A 121 Di playi g MEMO us e Ea ge b ot p REDE a eRe CREST e e Sepa tr ped vdd 121 Re gistering Recents c xen qaiconde tea gracia GR I Up ed ox EROR US Te 1 EORR AUR eo a E DU e P Papi 122 Using the Address Settings menu on the control panel 0 00 00 cee eee eee eee 122 Contents 8 AL MX300 Series User s Guide Chapter 7 Using the Control Panel Selechine d MB cack ars RO arbi dd ennt d Xa VF bb dod MdL P RR DERE Rd NN Nes 125 Using the Control Patel MH exi sobra eR Papae aad ae v a PO bdo dci aca aq d a 126 Accessing THE SAC TUB ea essc E EY Re p Pd dd POOR ERR RE EMO E Dd tere Red seo ix 126 How to register menus as job me mory iisssesee sere er abr RR Ahh EYES CARRERA 127 language Settings bb seners ERE Y E pace re e EAEOHACE EROR SS ICE BEERS P EPA 128 Syst m Settings oei oce eee a P Paca HE ees tS RARE E TERREA OF Re HEP Rb eb RC n 128 System I
127. ects on the printer Do not use any kind of combustible gases in or around the printer Never force the printer s components into place Although the printer is designed to be sturdy rough handling can damage it _1 Do not leave jammed paper inside the printer This can cause the printer to overheat L Never spill liquid of any kind on the printer L Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and may require repair by a qualified service representative Safety Instructions 19 AL MX300 Series User s Guide M LD D ev L Do not turn off the printer After turning on the printer waituntil the pec de screen appes onthe LED sed an screen varies depending on which mode is selected for i i amp in the menu Mode Message Copy Ready to Copy Scan Specify scan address Print Ready Fax Specify the address While the Data light is on or flashing While printing Avoid touching the components inside the printer unless instructed to do so in this guide Follow all warnings and instructions marked on the printer Except as specifically explained in the printer s documentation do not attempt to service this product yourself Periodically disconnect the plug from the electrical outlet and clean the blades Do not disconnect the plug while the printer is on If the printer wi
128. effect after a warm boot or after the power is turned on again 7 Available only when USE IF is set to in USB I F Allows you to activate or deactivate the USB interface USB Speed Allows you to select the operation mode of USB interface SelectingH3 is recommended SelectF3 ifHz does not work on your computer system Buffer Size Using the Control Panel 136 AL MX300 Series User s Guide Determines the amount of memory to be used for receiving data and printing data If Hi i selected more memory is allocated for receiving data If ii is selected more memory is allocated for printing data Note Ll ToactivateButtz it back on Or you can npe a page 140 Size settings Tr must turn off the printer for more than five seconds then turn operation as explained in Reset Menu on Ll Resetting the printer erases all print jobs Make sure the Data light is not flashing when you reset the printer Network Menu See the Network Guide for each setting USB Host Menu This menu allows you to use the USB Host printing function For instructions on using the function see Printing Directly from a USB Memory on page 75 Item Settings default in bold USB Host On Off After this item is changed the setting value takes effect after a warm boot or after the power is turned on again While it is reflected in the Status Sheet and EJL read back the actual change takes effect aft
129. ending the fax again after the fax has been received L Ifthe PC FAX function is operating wait for it to finish and then try sending the fax again The printer is receiving faxes but not sending them Try one or more of the following solutions Lj Ifyour printer is on a PBX system the PBX system might be generating a dial tone the printer cannot detect Disable the detect dial tone setting See Basic Settings on page 155 L Ifyou think there might bea poor connection on this phone line try sending the fax later and see if it sends successfully Faxes you send are not arriving Try one or more of the following solutions L Call the recipient to make sure the fax machine is on and ready to receive faxes L Make sure the fax is still waiting in memory A fax might be in memory because it is waiting to redial a busy number there are other jobs ahead of it waiting to be sent or the fax is set up for a delayed send If a fax job is in memory for any of these reasons press the Fax Memory button to show the fax job history and confirm that there is no pending job Incoming fax calls are not being answered Try one or more of the following solutions Troubleshooting 247 AL MX300 Series User s Guide Checkif the li amp uta Ifthef 1 the printer never answers calls Answer the phone and start receiving the fax yourself See Reception Settings on page 157 Make sure the printer is connected properly to
130. er For details on how to use refer to its Help Note If your computer does not have a CD DVD drive go to the following Epson website to download and install the software http support epson net setupnavi Faxing DNF Model Only 114 AL MX300 Series User s Guide The supported operation systems are Windows 8 7 Vista and XP Canceling faxes Canceling while originals are being scanned 1 Press the Stop button A message is displayed in the LCD panel 2 Press the F3 button to select Yes The transmission is canceled Canceling when originals are stored in memory When the documents are already stored in the memory the Fax Memory LED lights up To cancel the stored jobs waiting to be sent follow the instructions below 1 Press the Fax Memory button 2 Select fom List using the A or V button and then press the OK button Fax Job Information send Job List Receive Job List Send Job History 3 Select the job to be canceled using the A or W button and then press the F1 button 4 Press the F3 button to select az Faxing DNF Model Only 115 AL MX300 Series User s Guide The stored job is deleted Receiving Faxes About the reception mode You can select from the following reception modes for receiving a call with this printer To RE the modes ie the Setting button and specify the Receive E S va For details see Fax Settings on page 155 Se
131. er A If this error persists consult a qualified service representative Sleep while the Power Saving button is lighting The printer is currently in power save mode This mode is canceled when the printer receives job data Specified folder could not be opened Saving data to the specified shared folder on the network failed because the specified folder could not be opened Check if the folder path user name or password specified in Felder ress of the Specified save dest cannot be used Saving data to the specified shared folder on the network failed Unsupported characters are used to specify the destination Testing e mail transmission The connection test is carried out The printer is testing to e mail to the specified address The specified user name cannot be used Using the Control Panel 180 AL MX300 Series User s Guide Saving data to the specified shared folder on the network failed Unsupported characters are used to specify the user name There is no A4 A5 LT or LGL sized paper You selected a paper source that does not have A4 A5 LT or LGL size paper for layout copying Check to see if the correct size of paper is loaded in the specified paper source Toner Cartridge Error There is a problem with the toner cartridge Remove the toner cartridge and reinsert it If that fails to clear the error replace the toner cartridge with a new one For details about replacement see the instructions that
132. er Settings scorer i Peleus Add New Anti Copy Pattem Edit Delete Ei OK Cancel Apy Heb 3 Select Create Overlay Data then click More Settings The Create Form dialog box appears Printing 67 AL MX300 Series User s Guide i Type the form name in the Form Name box and its description in the Description box Select Foreground Document or Background Document to specify whether the overlay will be printed as foreground or background of the document Select the Assign to Paper Source check box to display the form name in the Paper Source drop down list on the Basic Settings tab Click OK Note Q To change the settings of the overlay form data you created access the printer driver and follow the step 1 and 2 above Note that on the step 3 select Overlay Print then click Edit Form 2 The following 9 characters cannot be used for form names lt Printing an overlaid document You can select the registered form data from the Paper Source drop down list on the Basic Settings tab For registering form data in the Paper Source see step 6 in Creating an overlay on page 67 If overlay form data is not registered in the Paper Source or if you want to make detailed settings follow the steps below l Click the Advanced Layout tab Select the Form Overlay check box Select the Overlay Print check box then click More Settings The Form Selection dial
133. er a warm boot or after the power is turned on again USB Host Enables you to print directly from a USB memory via a USB Host interface E mail Server Settings Item Settings default in bold Auth Method Off POP before SMTP SMTP Auth Auth Account Up to 30 characters Using the Control Panel 137 AL MX300 Series User s Guide Item Settings default in bold Auth Password Up to 20 characters Sender Address Up to 255 characters SMTP Server Addr 3 Up to 255 characters SMTP Srvr Port Num 1 25 65535 POP3 Server Addr 2 Up to 255 characters POP3 Srvr Port Num 1 110 65535 Connection Test 7 1 Authenticates automatically using the LOGIN PLAIN or CRAM MD5 method 2 Common for both SMTP and POP3 3 Either an IP address or a host name can be entered Note I If you have any questions about mail server settings ask the mail server administrator Q The following characters can be entered to el andF r using the Numeric Keyboard Alphabetic Symbol Numeric 1 e 1 2 abcABC 2 3 defDEF 3 4 ghiGHI 4 5 jklJKL 5 6 mnoMNO 6 7 pqrsPORS 7 8 tuvTUV 8 9 WXyzWXYZ 9 0 Space 0 x x Using the Control Panel 138 AL MX300 Series User s Guide Alphabetic Symbol Numeric NES ud yu i 096 amp 4 Y I 1 Energy Saver Menu Item Settings default in bo
134. er and the importer in accordance with requirements of directive 2011 65 EU RoHS Manufacturer SEIKO EPSON CORPORATION Address 3 5 Owa 3 chome Suwa shi Nagano ken 392 8502 Japan Telephone 81 266 52 3131 Importer EPSON EUROPE B V Address Azi building Atlas ArenA Hoogoorddreef 5 1101 BA Amsterdam Zuidoost The Netherlands Telephone 31 20 314 5000 Interfaces USB interface Hi Speed USB Compatible with the USB 2 0 Specification Note Q Your computer must support Hi Speed USB or USB in order to use Hi Speed USB or USB as the interface to connect your computer to the printer LI Since Hi Speed USB is fully compatible with USB USB can be used as an interface Technical Specifications 274 AL MX300 Series User s Guide USB Host interface Hi Speed USB Compatible with the USB 2 0 Specification Note Contact your dealer about supported devices Ethernet interface You can use an IEEE 802 3 1000BASE T 100BASE TX 10BASE Te straight through shielded twisted pair interface cable with an RJ45 connector Options Optional paper cassette unit Product code C12C802791 Paper size A4 A5 B5 Letter LT Half Letter HLT Legal LGL Government Letter GLT Government Legal GLG Executive EXE F4 Paper weight 60 to 216 g m 16 to 57 5 Ib Paper feed One optional paper cassette unit can be installed Automatic feed delivery system Cass
135. er prints only on the front and ejects the paper To clear this error follow the instructions below If Gf is selected as the Auta Cant setting on the control panel sSe tur 4 press the Start button to print on the back of the next sheet or cancel the print job To cancel the print job see Canceling a Print Job on page 72 If Gr is selected printing continues automatically after a certain period of time E mail Transmission Error E mail transmission failed Check the i 35 and perform the amp n Test See E mail Server Settings on page 137 For assistance ask the administrator r the adi server Fax Board Memory Full Wait until the fax jobs stored in the memory are finished and then try transmission reception again Faxing cannot begin Unable to perform fax transmissions or receptions due to insufficient memory in the printer Wait until the fax jobs stored in the memory are finished and then try transmission reception again Fax Communication Error A fax communication error occurred during transmission due to some cause Fax Error Fax Error Unable to Fax Anerror occurred in the fax unit Turn offthe printer wait several minutes and then turn it on again If the error occurs again contact your dealer or a qualified customer support person for assistance Fax Image Data Error xx Using the Control Panel 171 AL MX300 Series User s Guide Fax was not received normally If the error occurs again
136. er roller on the transfer unit to avoid damaging it Unlock the release levers on the rear of the fuser unit Troubleshooting 212 AL MX300 Series User s Guide If there is any jammed paper remove it gently with both hands Be careful not to tear the jammed paper 8 9 Lock the release levers Troubleshooting 213 AL MX300 Series User s Guide 10 Insert the lower paper cassette Note If using the optional paper cassette unit make sure to insert it Troubleshooting 214 AL MX300 Series User s Guide 11 Insert the MP tray into the printer 12 Close the MP Tray Troubleshooting 215 AL MX300 Series User s Guide 13 Close cover B Paper Jam in the Auto Document Feeder 1 Open the ADF cover Troubleshooting 216 AL MX300 Series User s Guide 2 Turn the lever to the left to unlock the ADF pickup module gt r 7 3 Troubleshooting 217 AL MX300 Series User s Guide 4 Attach the ADF pickup module Troubleshooting 218 AL MX300 Series User s Guide 7 Remove all the documents from the ADF then close the ADF cover Note If you cannot pull out the jammed paper proceed to the next step 8 Open the document cover Troubleshooting 219 AL MX300 Series User s Guide 9 Gently pull any sheets of paper out 10 Close the document cover Printing a Configuration Sta
137. es 14 siehe Rr EE ERROR RCAOR CR 61 Setting the Advanced Layout idi ee eb p Eh hob EORR RR Rod Mere bcc 98 E x atc do a ox ie 61 UBI printing sssaaa CS deor ER M a chuc 66600 dde aqoa astra iae E 61 Modifying the print layout coude ocsbr ao pan n RE PARId e DRERGDS QR EUER E Ee d edu 62 Resizing Printouts uad icbeveess va R RR Rp EEKERRXREARENENEEEIKSA Gg ANS FE PRAG ORARE A Ses 63 Printing wat rmafkS ood vede Sq qe dpar qu ths Jed res RR a ESAE AURORA S Rad haa Pp d 64 Printing headers and 100ters i 2 s 005020520e0sa0iRewe senses RRREERERERSREPEDGE RE RE RR AA 66 Printing with an overlay ia iod do Ehren xo OI dA ES dapi tick irs 54 RACE oed 67 Printing the copy protected documents cache A ee a RC RR RE ORAE REA Pa ah 69 Printing Multiple Print Jobs at Once iis ecu v wexaaEVES ee eee AREE EET RATE RAT 70 Using the Reserve Job Function 4 65050 Pr p edad oie deb pd RO eR ICH TIE QUU QC ne Ue d ue a en 71 Sending the print job snnnsunasunrsunrnnrunrrunrrunrerrerrrrrrurrerrrerren 71 Canceling a Print Jobisyerrit totitoti v 4v Y qvx EEEE EERE RRR RRO EEE ADR EE M E 72 Contents 6 AL MX300 Series User s Guide Pret the DEDIBE LL 445 5554 55555 dtd PSP didi p seen ree 385565556 sunk ceeds 72 From the COMPUT so s Re PERDU nea p Ee RR HIR ORL adobe Race E EUR RD OSes diu 73 Interr pting PLUS xao RR ROC RRRRERETQEERRITSIRH BIRIG GG CR RR RR E PIA TET ICE RES 74 From the Pliers se hau au Sen SOC ERICH eu du kem CRAS RR Q
138. ette capacity up to 250 sheets Paper types Plain paper Semi thick paper Preprinted paper Letterhead Recycled paper Color paper Thick paper Extra thick paper Labels Special Dimensions and weight Height 90 mm 3 5 in Width 430 mm 16 9 in Depth 399 mm 15 7 in Weight 3 kg 6 6 Ib including cassette Note This product conforms to CE marking requirements in accordance with EC Directive 2004 108 EC Technical Specifications 275 AL MX300 Series User s Guide Consumable Products Toner cartridge Return toner cartridge Product code Model High Capacity Toner Cartridge 6089 Standard Capacity Toner Cartridge 6090 Return High Capacity Toner Cartridge 2 6091 Storage temperature 0 to 35 C 32 to 95 F Storage humidity 15 to 80 RH 1 This product conforms to CE marking requirements in accordance with EMC Directive 2004 108 EC 2 Return toner cartridge is not sold in some areas Contact your local Epson dealer representative about the availability of the Return toner cartridge scheme Maintenance Parts Photoconductor Unit Product code Model Photoconductor Unit Black 1228 Storage temperature 0 to 35 C 32 to 95 F Storage humidity 15 to 8096 RH This product conforms to CE marking requirements in accordance with EMC Directive 2004 108 EC Fuser Unit Product code Model 3049 3050
139. etti j amdtbassettez AutoSel settings in T Meri are set to t so othe printer cannot teed paper Press the Status bito to cancel the M Mos To cancel the print job see Canceling a Print Job on page 7 oe continue DOE specify the paper source on the printer driver or set the above settings in 1 ri Not Input Please Enter Nothing is entered for the setting Enter a value for the setting Using the Control Panel 174 AL MX300 Series User s Guide Paper for Printing Faxes Not Loaded Replace the loaded paper with paper that the fax can be printed on For details see Output paper size on page 116 Paper Out tttt sssss There is no paper in the specified paper source t ttt Load paper of the size 2222 into the paper source Paper Set tttt pppp The paper loaded in the specified paper source t tt does not match the required paper type FFFF Replace the loaded paper with the correct paper type and press the Start button to resume printing or cancel the print job To cancel the print job see Canceling a Print Job on page 72 If you press the Start button without replacing the paper the printer will print on the loaded paper even though it does not match the required paper type Paper Set tttt sssss The paper loaded in the specified paper source t ttt does not match the required paper size 222 Replace the loaded paper with the correct size paper and press the Start button to resume printing
140. ettings default in bold Condensed Off On T Margin 0 40 0 50 1 50inch in 0 05 inch increments Text 1 66 81Lines CGTable PcUSA Italic PcMultilin PcPortugue PcCanFrenc PcNordic PcTurkish2 Pclcelandic PcE Europe BpBRASCII BpAbicomp Roman 8 PcEur858 ISO Latin1 8859 151SO PcSI437 PcTurkish1 8859 9 ISO Mazowia CodeMJK PcGk437 PcGk851 PcGk869 8859 7 ISO PcCy855 PcCy866 PcUkr866 PcLit771 Bulgarian Hebrew7 Hebrew8 PcHe862 PcAr864 PcAr864Ara PcAr720 PcLit774 Estonia ISO Latin2 PcLat866 Country USA France Germany UK Denmark Sweden Italy Spain Japan Norway Denmark2 Spain2 LatinAmeric Korea Legal Auto CR On Off Auto LF Off On Bit Image Dark Light BarCode ZeroChar 0 or the zero character with a slash Font Selects the font Pitch Selects the pitch the horizontal spacing of the font in fixed pitch measured in cpi characters per inch You can also choose proportional spacing Condensed Turns condensed printing on or off T Margin Sets the distance from the top of the page to the baseline of the first printable line The distance is measured in inches The smaller the value the closer the printable line is to the top Text Using the Control Panel 148 AL MX300 Series User s Guide n m page ee in ple For this option aline is assumed to be 1 pica 1 6 inch If you change the Size orT Harsin settings the page length setting au
141. f its service life replace the toner cartridge See Replacing Consumable Products Maintenance Parts on page 193 For Windows users you can also check the remaining service life of the toner cartridge by looking at the Basic Settings tab in the printer driver There may be a problem with the photoconductor unit Replace the photoconductor unit See Replacing Consumable Products Maintenance Parts on page 193 Half tone images print unevenly Cause What to do Your paper may be moist or damp Do not store paper in a humid or damp environment Be sure to use paper that is newly unwrapped The gradation setting is too small when printing graphics For Windows users on the Basic Settings tab in the printer driver click the Advanced tab and select the More Settings button Then select the Halftoning Troubleshooting 227 User s Guide AL MX300 Series Cause What to do The paper type setting may not be appropriate for the loaded paper Set the appropriate paper type in the printer driver Adjust the TF settings in the i See Printer Adjust Menu on page 163 for details The toner cartridge may be near the end of its service life If the message on the LCD panel or in EPSON Status Monitor indicates that the toner cartridge is near the end of its service life replace the toner cartridge See Replacing Consumable Products Maintenance
142. fset B 99 0 0 0 99 0mm in 0 5 increments L Offset B 99 0 0 0 99 0mm in 0 5 increments 1 The minimum and maximum of custom paper sizes vary depending on the tray MP Tray Standard lower paper cassette Minimum 76 2 x 127 0 mm maximum 215 9 x 355 6 mm Optional paper cassette Minimum 139 7 x 210 0 mm maximum 215 9 x 355 6 mm 2 Available only when the optional paper cassette unit is installed Page Size Specifies the paper size Wide A4 Using the Control Panel 142 AL MX300 Series User s Guide Selecting Sr decreases the left and right margins to 3 4 mm Media Type Specifies the paper type Page Side Select Front when printing on the front of normal paper Plain thick paper Thick or extra thick paper Extra Thick Paper Source Specifies whether paper feeds into the printer from the MP tray the standard lower paper cassette or the optional paper cassette unit setting Orientation Specifies whether the page is printed in portrait or landscape orientation Resolution Specifies the printing resolution RITech Turning on RITech Resolution Improvement Technology produces smoother and crisper lines text and graphics Toner Save When this setting is selected the printer saves toner by substituting a gray shade for the black inside of characters The characters are outlined in full black on the right and lower edges Density Specifies the printing density
143. ge jobs Labels Available labels L Labels designed for laser printers or plain paper copiers L Labels that completely cover the backing sheet with no gaps between the individual labels Paper Handling 45 AL MX300 Series User s Guide Available paper source L MP tray L Lower paper cassette Printer driver settings MP tray Printer driver settings Paper Size A4 A5 A6 B5 LT HLT LGL GLT GLG EXE F4 Paper Source MP Tray Paper Type Labels Lower paper cassette Printer driver settings Paper Size A4 LT Paper Source Cassette 1 Cassette 2 Paper Type Labels Available only when the optional paper cassette unit is installed Note Q Depending on the quality of labels the printing environment or the printing procedure labels might be wrinkled Make a trial print run before you print on a lot of labels Q Duplex printing is not available for labels I Press a sheet of paper on top of each sheet of labels If the paper sticks do not use those labels in your printer Envelopes Available envelopes LJ Envelopes that have no glue or no tape uw Important Do not use window envelopes The plastic on most window envelopes will melt Paper Handling 46 AL MX300 Series User s Guide Available paper source Ll MP tray MON DL C6 Printer driver settings MP tray Printer driver settings Paper Size M
144. ges to bar codes by automatically filling in any vertical gaps between dots This produces unbroken vertical lines that can be read bya bar code reader This mode will reduce the size of the image being printed and may also cause some distortion when printing bit image graphics ZeroChar Specifies whether the printer prints a slashed or unslashed zero Using the Control Panel 149 AL MX300 Series User s Guide FX Menu Item Settings default in bold Font Courier Prestige Roman Sans serif Script Orator S OCR A OCR B Pitch 10cpi 12cpi 15cpi Prop Condensed Off On T Margin 0 40 0 50 1 50inch in 0 05 inch increments Text 1 66 81lines CGTable PcUSA Italic PcMultilin PcPortugue PcCanFrenc PcNordic PcTurkish2 Pclcelandic PcE Europe BpBRASCII BpAbicomp Roman 8 PcEur858 ISO Latin1 8859 151S O Country USA France Germany UK Denmark Sweden Italy Spain Japan Norway Denmark2 Spain2 LatinAmeric Auto CR On Off Auto LF Off On Bit Image Dark Light BarCode ZeroChar 0 or the zero character with a slash Font Selects the font Pitch Selects the pitch the horizontal spacing of the font in fixed pitch measured in cpi characters per inch You can also choose proportional spacing Condensed Turns condensed printing on or off T Margin Sets the distance from the top of the page to the baseline of the first printable line The distance is
145. h client About the Printer Software 252 AL MX300 Series User s Guide Accessing EPSON Status Monitor Click the EPSON Status Monitor tray icon on the taskbar then select the printer name and menu you want to access Note a About 8 Simple Status amp Detailed Status LJ Replacement Parts Information Job Information amp Notice Settings 5e Tray Icon Settings bd Order Online wz EPSON Advanced gt L You can also access EPSON Status Monitor by clicking the Simple Status button on the Optional Settings tab on the printer driver Q The Order Online dialog box also appears by clicking the Order Online button on the Basic Settings tab in the printer driver About You can obtain information about EPSON Status Monitor such as product versions or interface versions Simple Status You can check printer status errors and warnings Detailed Status You can monitor detailed printer status When a problem occurs the most probable solution is displayed See Detailed Status on page 254 Replacement Parts Information You can obtain information on paper sources and replacement parts See Replacement Parts Information on page 254 Job Information You can check print job information See Job Information on page 255 Notice Settings You can make specific monitoring settings See Notice Settings on page 257 Order Online You can order consu
146. h for addresses or select Enter address and type in the address Then click OK Scanner Name Scannerl Search for addresses t Retry Break Search is complete Enter address Use this option when addresses do not appear above Scanning 87 AL MX300 Series User s Guide 3 In the EPSON Scan Settings window click Test to check the connection If everything works properly a successful connection message appears 2 EPSON Scan Settings i Select Scanner EPSON XGOOOO x Connection Local Network Network Scanner Address Scanner Name Address Scannerl add Delete _ Refresh Scanner Status Test Timeout Setting seconds 30 2 OK Cancel Help 4 Click OK to save the settings Starting Epson Scan You can start Epson Scan by double clicking the EPSON Scan icon Windows Double click the EPSON Scan icon on the desktop Or select Start or Start gt All Programs or Programs gt EPSON gt EPSON Scan gt EPSON Scan Mac OS X Select Applications gt Epson Software gt EPSON Scan The EPSON Scan window opens Epson Scan offers Office Mode and Professional Mode See Scanning in Office Mode on page 89 to select Office Mode or Scanning in Professional Mode on page 90 to select Professional Mode Scanning 88 AL MX300 Series User s Guide Scanning in Off
147. h message appears when you specify printing a report or list that does not exist in the rt s menu in the 5 on menu Cannot recognize USB flash memory The printer cannot recognize the USB memory connected to the printer Check the connection to the USB memory or replace it with a new one Cassette Error 001 Cassette2 Error 002 The wrong cassette unit is installed Turn off the printer remove the cassette unit and then turn on the printer Check Paper Size The paper size setting is different from the size of paper loaded in the printer Check to see ifthe correct size of paper is loaded in the specified paper source in the 1355 menu See To clear this error select C li 3 from E Accessing the each menu on page 126 sit instructions Check Media Type The media loaded in the printer does not match the paper type setting in the printer driver Media that matches only the paper size setting will be used for printing Using the Control Panel 169 AL MX300 Series User s Guide To clear this error select C i3 menu See Accessing the each menu on page 126 fot instructions Clear Paper Jam XXXX amp indicates the location of the The location where the paper jam occurred is displayed at 5 error If a paper jam occurs at two or more locations simultaneously the corresponding multiple locations are displayed For details about clearing paper jams see Clearing Jammed Paper on page 205 Clo
148. he address 4 Function Off Mem Rate RceiveMem CO 9 O9 c9 3 Select r using the A or V button and press the OK button Faxing DNF Model Only 118 AL MX300 Series User s Guide Sending received faxes to a shared folder This function is used to convert the received fax data to a PDF format file and send it to a specified shared folder on the network To use this function th menu must be set to Fc ut setting in the amp E oH 8 tinas For details about the nde see Fax Settings on page 155 Note L The folder address settings and network settings are also required before using this function For details see Making transferring settings of received faxes on page 108 m nn the printer receives a fax the data is sent to the destination registered in F a z in ther az menu For details about the settings see Fax Settings on jas 1 55 Sending received faxes by e mail This function is used to send the received fax data as an e mail attachment by converting the data to a PDF format file To use this function the Fa menu must be set to E t setting in the E on Se E For details about the settings see Fax Settings on page 155 Note Q The e mail settings and network settings are also required to use this function For details see Making transferring settings of received faxes on page 108 QJ When d ic receives a e the data is sent to the destinatio
149. he print aata istma larges TBCP Tagged binary communications protocol Whenthe amp gi u setting is set tom TBCP is not available Use the Binary protocol See PS3 Menu on page 146 for details For Windows users only Click Advanced on the PostScript sheet of the printer s Properties then change the Data Format setting from ASCII data default to Printing cannot be performed using the network TBCP Tagged binary communications protocol interface When thei u setting is set tom TBCP is not available Use the Binary protocol See PS3 Menu on page 146 for details An undefined error occurs Mac OS only Cause What to do The version of the Mac OS that you are using is This printer s driver can only be used on Mac OS computers unsupported running Mac OS X version 10 5 8 or later Troubleshooting 238 AL MX300 Series User s Guide Scanning Problems Scanner operational problems You cannot scan using the Auto Document Feeder 14 Make sure Auto Detect Office Mode only Scanner Glass ADF Double sided or ADF Single sided is selected as the Document Source setting in Epson Scan See Scanning in Office Mode on page 89 or Scanning in Professional Mode on page 90 for instructions J Ifthe document cover or ADF cover is open close it and try scanning again Scanning software problems You cannot start Epson Scan d m Ifyou are using any TWAIN
150. hen darken the Density setting The Density setting may be set too light in the Printing Increase the value within the setting range 1 to 5 of tu See Menu Printing Menu on page 142 for detail The paper type setting may not be appropriate for the Set the appropriate paper type in the printer driver loaded paper Adjust the TE settings in the i See Printer Adjust Meni on page 163 for details There may be a temporary problem with the toner or developer Try to perform E h in the F zi Note that 1 h consumes the toner See Printer Adjust Menu on page 163 for details The toner cartridge may be near the end of its service life If the message on the LCD panel or in EPSON Status Monitor indicates that the toner cartridge is near the end of its service life replace the toner cartridge See Replacing Consumable Products Maintenance Parts on page 193 For Windows users you can also check the remaining service life ofthe toner cartridge by looking at the Basic Settings tab in the printer driver There may be a problem with the photoconductor unit Replace the photoconductor unit See Replacing Consumable Products Maintenance Parts on page 193 The non printed side of the page is dirty Cause What to do Toner may have spilled onto the paper feed path Clean internal printer components by printing three pages with only one character per page Printing was made
151. ice Mode Office Mode lets you quickly scan text documents without previewing your image Note 1 Ifyou install Epson Scan in Windows Server 2012 and Server 2008 you must have been done install to Desktop Experience LI See the Help for more details on Epson Scan 1 Place the original s on the document table See Setting Your Originals on page 50 for instructions 2 Start Epson Scan See Starting Epson Scan on page 88 for instructions 3 Select Office Mode in the Mode list E Mode WW EPSON Scan Settings Name Current Setting Main Settings mage Adjustment Document Source Auto Detect Z Size Letter 216 x 279 mm Stitch Image None T Orientation e L Correct Document Skew Rotate v z mage Type Black amp white Resolution 200 v dpi V Speed priority scanning 3 Preview E Scan A Help Configuration Close 4 Select the Document Source setting 5 Select the size of your original as the Size setting 6 Select the Image Type setting Scanning 89 AL MX300 Series User s Guide Select an appropriate resolution for your original s as the Resolution setting Click Scan In the File Save Settings window select the Type setting and then click OK Note Q Ifthe Show this dialog box before next scan check box is cleared Epson Scan starts scanni
152. icon of your printer 2 Click Printing Preferences Printing preferences for Windows 8 7 or Server 2012 on the shortcut menu that appears then right click anywhere in the driver If About is displayed in the shortcut menu that appears click it Ifa message box with the words Unidrv Printer Driver appears you must reinstall the printer software as described in the Setup Guide If About is not displayed the printer software has been installed correctly Note For Windows Vista Vista x64 XP XP x64 Server 2003 or Server 2003 x64 if the software installation dialog box appears during the installation process click Continue Anyway If you click STOP Installation you will have to install the printer software again Status and Error Messages You can see the printer s status and error messages on the LCD panel For more information see Status and Error Messages on page 167 Canceling or Interrupting Printing Canceling printing Press the Stop button on the printer s control panel and then press the F3 button to select Ya To cancel a print job before it is sent from your computer see Canceling a Print Job on page 72 Troubleshooting 235 AL MX300 Series Interrupting printing If the printer is shared it is possible to interrupt the current print job to print a different print job To intterrup a print job see Interrupting Printing on page 74 Printing in the PostScript 3 Mod
153. ified wit setting specify the correct paper size on th setting in the T rz u on the control panel The toner cartridge may be near the end of its service life If the message on the LCD panel or in EPSON Status Monitor indicates that the toner cartridge is near the end of its service life replace the toner cartridge See Replacing Consumable Products Maintenance Parts on page 193 For Windows users you can also check the remaining service life of the toner cartridge by looking at the Basic Settings tab in the printer driver There may be a problem with the photoconductor unit Replace the photoconductor unit See Replacing Consumable Products Maintenance Parts on page 193 Troubleshooting 229 User s Guide AL MX300 Series The printed image is light or faint Cause What to do Your paper may be moist or damp Do not store your paper in a humid or damp environment Cover B may not be closed securely Open cover B hold both ends of it and then close again The Toner Save mode may be on Turn off the Toner Save mode using the printer driver or the printer s control panel menus For Windows users on the Basic Settings tab in the printer driver click Advanced and select the More Settings button Then deselect the Toner Save check box The Density setting may be too light In the printer driver click Extended Settings on the Optional Settings tab and t
154. iginal either on the document table or in the Auto Document Feeder For details on how to set your original see Setting Your Originals on page 50 2 Press the Quick Dial button on the control panel Faxing DNF Model Only 113 AL MX300 Series User s Guide 3 Make sure that your desired recipient is displayed on the LCD panel Note Make the appropriate settings if necessary For details about the settings see Manual faxing on page 112 4 Press the Start button to start the transmission Sending faxes using re dial You can send a fax to the last dialed number by simply pressing the Redial Pause button Note Once the mode is changed to other than Fax mode you cannot use the redial function 1 Place your original either on the document table or in the Auto Document Feeder For details on how to set your original see Setting Your Originals on page 50 2 Pressthe Redial Pause button on the control panel 3 Make sure that your desired recipient is displayed on the LCD panel Note Make the appropriate settings if necessary For details about the settings see Manual faxing on page 112 4 Press the Start button to start the transmission Sending faxes from your computer You can send a fax directly from a computer instead of printing documents on a computer and loading them to the printer to be faxed To use this function install EpsonNet PC FAX from the Software Disc supplied with the print
155. in the United States and other countries Antique Olive is a registered trademark of Marcel Olive and may be registered in certain jurisdictions Adobe SansMM Adobe SerifMM Carta and Tekton are registered trademarks of Adobe Systems Incorporated Copyright and Trademarks 2 AL MX300 Series User s Guide Marigold and Oxford are trademarks of AlphaOmega Typography Coronet is a registered trademark of Ludlow Type Foundry Eurostile is a trademark of Nebiolo Bitstream is a registered trademark of Bitstream Inc registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions Swiss is a trademark of Bitstream Inc registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions HP and HP LaserJet are registered trademarks of the Hewlett Packard Company PCL is the registered trademark of Hewlett Packard Company Adobe the Adobe logo PostScript3 and Adobe Acrobat are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks Copyright 2013 Seiko Epson Corporation All rights reserved Copyright and Trademarks 3 AL MX300 Series User s Guide Operating System Versions In this manual the following abbreviations
156. inal appears in your scanned image If your original is printed on thin paper images on the back may be visible to the scanner and appear in your scanned image Try scanning the original with a piece of black paper placed on the back of it Also make sure the Document Type and Image Type settings are correct for your original See Scanning in Professional Mode on page 90 for instructions Ripple patterns appear in your scanned image A ripple or cross hatch pattern called moir may appear in a scanned image of a printed document Itis caused by interference from the differing pitches in the scanner s screen and the halftone screen in your original Original image Descreening applied J Select the Descreening check box In Professional Mode select an appropriate Screen Ruling forthe Descreening and deselect the Unsharp Mask setting See Image Adjustment Features on page 93 for details Troubleshooting 242 AL MX300 Series User s Guide M Select a lower resolution setting See Scanning in Office Mode on page 89 or Scanning in Professional Mode on page 90 for instructions Note You cannot remove ripple patterns when you are scanning using a resolution higher than 600 dpi Scanned colors differ from the original colors m Make sure the Image Type setting is correct See Scanning in Professional Mode on page 90 for instructions Click Configuration select the Color tab an
157. inting speed varies by paper type or other conditions 2 Available only when used over a network Scanner Scanner type Flatbed color image scanner Photoelectric device 4 lines CCD R G B B W Effective area 216 x 297 mm 8 5 x 11 7 in Effective pixels 10 200 x 14 040 pixels at 1200 dpi Document size A4 Letter LT Image data 16 bits per pixel per color internal 1 to 8 bits per pixel per color external Auto Document Feeder Type Page transportation and duplex scanning with automatic reverse Photoelectric device 4 lines CCD R G B B W Effective area 216 x 356 mm 8 5 x 14 0 in Technical Specifications 270 AL MX300 Series User s Guide Effective pixels 5100 x 8400 pixels at 600 dpi Maximum paper size Legal LGL Capacity Up to 50 sheets 75 g m Weight 60 to 125 g m Document layout Center Life cycle 100 000 times or 5 years whichever comes sooner Copy Copy mode Black and White A4 600 dpi First copy 8 2 sec Copy speed Multi copy 35 ppm Continuous copy ADF 27 4 ppm Fax DNF model only Supported communications lines PSTN subscriber lines PBX independent premises internal lines Communication speed 33600 31200 28800 26400 24000 21600 19200 16800 14400 12000 9600 7200 4800 2400 bps Protocol G3 G3ECM
158. is printed on the copy Cause What to do The original is almost transparent or extremely thin When you copy a thin double sided original the information on the back side of the original may be printed on the copy Using black paper or an underlay beneath the original may solve the problem Troubleshooting 244 AL MX300 Series User s Guide Cause What to do The copy setting may not be matched with the original Select the settings that match the original and make a copy When the settings are made correctly the back side is not copied as the brightest part is adjusted to white This also removes the yellowish color in the background If these nama cannot be solved even if the settings are made correctly select Text for D it Tare or set the contrast to a positive value Copies are blank or images are missing or faded Try one or more of the following solutions 4 Theaccuracy of the copy depends on the quality and size of the original Try adjusting the contrast with the printer If your original is too light the copy might not be able to compensate even if you adjust the contrast Q Ifthe original have a colored background images in the foreground might blend too much or the background might appear in a different shade Adjust the settings before copying or enhance the image after it has been copied Improving copy quality Try one or more of the following solutions L Copy
159. l panel printable files were not detected in the USB memory 3 Press the F1 button to select index 4 Make appropriate settings as described below Item Settings default in bold Paper A4 LT LGL Duplex Off Simplex Duplex Long Duplex Short 5 Specify the number of copies using the numeric keypad on the control panel 6 Press the Start button to start printing Document printing You can print the document file stored in the USB memory The supported file format is PDF only Follow the steps below to print the document file 1 Press the Print button 2 Connect a USB memory to the USB Host interface of the printer Printing 76 AL MX300 Series User s Guide The printer searches the files in the USB memory If any supported files are detected the control panel menu appears automatically Note t Print Files is displayed on the control panel printable files were not detected in the USB memory 3 Press the F3 button to select P 4 Press the A or V button to select the file then press the OK button 5 Make appropriate settings as described below Item Settings default in bold Paper A4 A5 A6 LT HLT LGL GLT GLG EXE F4 MON DL C6 Duplex Off Simplex Duplex Long Duplex Short 6 Specify the number of copies using the numeric keypad on the control panel 7 Pressthe Start button to start printing Note d The printer supports PDF 1 6 Acrobat
160. ld Time to Sleep 1 3 5 15 30 60 120 min Deep Sleep Mode On Off Power Off Timer On Off Time to Off 120 180 240 360 480 min For DN models sold in the EU only Time to Sleep Specifies the length of the time until the printer enters the sleep mode or deep sleep mode if there are no button operations and no jobs to be printed Deep Sleep Mode un His setting is set to Qr the printer switches into the deep sleep mode at the time specified in the T F setting if ihe printer is not operated or receives no jobs In the deep sleep mode the Power Saving button lights and more power is saved than when in the sleep mode Note The printer does not enter the deep sleep mode in the following cases is selected in rk is set tori i To recover from the deep sleep mode press the Power Saving button The printer recovers automatically when it receives a print job Power Off Timer Power Off mode For DN models sold in the EU only When this setting is set to iri the printer automatically turns off at the time specified in the T ff setting The printer does not enter the power off mode if it is receiving or sending data Using the Control Panel 139 AL MX300 Series User s Guide The printer recovers from the power off mode when the power switch is turned on Time to Off For DN models sold in the EU only Specifies the length of the time until the printer enters the power off mode if there are no
161. ler is dirty Clean up the pickup roller For instructions see Cleaning the pickup roller on page 196 The extra thick paper that is loaded may have the following problems The paper is too stiff The paper is too smooth The paper is curled Feed a paper from the standard lower paper cassette When the paper is 279 mm or longer vertical set 2 in the 1 setting of the F T i set the Paper Type setting to Special in the me driver then try to print again See Printer Adjust Menu on page 163 for details Troubleshooting 232 User s Guide AL MX300 Series The printout was on the wrong side of the paper when did duplex printing Cause What to do In duplex printing mode the back side of the paper is printed first However if C to x is set to andajob hasan odd A E panes the last page is printed on the front side of the paper For single page jobs panning isdoneon the front side of the paper whether Can i i m Paseori Pase For jobs with three or more pages set C tf ori Pase to do duplex printing Forjobs with just one page set tt duplex printing x tot f todo Problems Using Options To confirm your options are installed correctly print a status sheet See Printing a Configuration Status Sheet on page 220 for details Paper does not feed from the optional paper cassette Cause What to do The paper gui
162. ll not be used for a long time disconnect the plug from the electrical outlet Unplug this printer from the wall outlet before cleaning Use a well wrung cloth for cleaning and do not use liquid or aerosol cleaners Handling the consumable products and maintenance parts d Do not burn used consumable products or maintenance parts because they might explode and injure someone Dispose of them according to local regulations Be sure to keep consumable products and maintenance parts out of the reach of children When handling a toner cartridge always place it on a clean smooth surface Do not attempt to modify or take it apart consumable products or maintenance parts Safety Instructions 20 AL MX300 Series User s Guide Do not touch the toner Always keep toner away from your eyes If toner gets on your skin or clothes wash it off with soap and water immediately If toner is spilled use a broom and dustpan or a damp cloth with soap and water to clean it up Because the fine particles can cause a fire or explosion if they come into contact with a spark do not use a vacuum cleaner Wait at least one hour before using a toner cartridge after moving it from a cool to a warm environment to prevent damage from condensation To get the best print quality do not store the toner cartridge or photoconductor unit in an area subject to direct sunlight dust salty air or corrosive gases such as ammonia Avoid locatio
163. mable products and maintenance parts online See Order Online on page 258 Tray Icon Settings You can set the information to display when the Tray icon is double clicked while there are no jobs sent from the computer You can also access any of the menus by clicking the appropriate tab on each information window Note for Windows XP users EPSON Status Monitor is not available when printing from a Remote Desktop connection About the Printer Software 253 AL MX300 Series User s Guide Detailed Status Replacement Parts Information Status Replacement Parts Job Information T M ale e Paper i r Toner Photoconductor Unit A4 Plain Black K bil e 1 A4 Plain a aa Note To change the two windows above click a Paper Displays the paper size the paper type and the approximate amount of paper remaining in the paper source b Toner Indicates the remaining service life of the toner cartridge The toner icon flashes when the toner cartridge has some error or has neared the end of its service life C Photoconductor Indicates the remaining service life of the photoconductor unit The photoconductor unit Unit icon flashes when the photoconductor unit has some error or has neared the end of its service life d Order Online Clicking this button enables you to order consumable prod
164. me Epson cannot guarantee the quality of any type of paper Always test samples of paper stock before purchasing large quantities or printing large jobs Available paper types Paper type Description Plain paper Weight 60 to 80 g m Recycled paper is acceptable Envelopes No paste and no tape No plastic window unless specifically designed for laser printers Labels The backing sheet should be covered completely with no gaps between labels Semi thick paper Weight 81 to 105 g m Thick paper Weight 106 to 163 g m Extra thick paper Weight 164 to 216 g m Paper with letterhead Paper and ink of letterheads must be compatible with laser printers Use recycled paper only under normal temperature and humidity conditions Poor quality paper may reduce print quality or cause paper jams and other problems Paper that should not be used You cannot use the following paper in this printer It may cause printer damage paper jams and poor print quality L Media meant for other black and white laser printers color laser printers color copiers black and white copiers or ink jet printers _I Previously printed paper by any other black and white laser printers color laser printers color copiers black and white copiers ink jet printers or thermal transfer printers Technical Specifications 267 AL MX300 Series User s Guide L L L L Be L C O LE L Carbon paper c
165. me up to 20 characters Index up to 20 characters Quick Dial Settings Clear All Address L Group dial allows you to send documents to several people at the same time You can create a group dial list using EpsonNet Config Admin Settings You may be prompted to enter a password to open this menu However the default setting requires no password so you can enter the menu by pressing the OK button Using the Control Panel 161 AL MX300 Series User s Guide Item Settings default in bold Password Config Menu Change Password up to 20 characters Limit Range Disable Interface Config All Default Mode Copy Scan Print Fax Default Init All SelecType Settings Init Copy Settings Init Fax Settings Init Scan Settings Available for DNF model only Password Config Menu 32 you need to 32 you need Specifies an administrator password When Ir enter the password to change interface settings When i to enter the password to change the items you configured z is selected ini is is selected in Default Mode Specifies the mode to enter when the printer is turned on s no oues is pressed for more than the set time default is one minute which is set for iut the mode returns to the mode set for this setting Default Settings amp changes the administrator settings to their factory settings changes copy settings to their f
166. measured in inches The smaller the value the closer the printable line is to the top Text Using the Control Panel 150 AL MX300 Series User s Guide n m page ee in ple For this option aline is assumed to be 1 pica 1 6 inch If you change the Size orT Harsin settings the page length setting automatically returns to the default for mis paper size CGTable Usethe character generator CG table option to select the graphics character table or the italics table The graphics table contains graphic characters for printing lines corners penaded areas international characters Greek characters and mathematical symbols If you select the upper half of the character table is defined as italic characters Country Use this option to select one of the thirteen international symbol sets See the Font Guide for samples of the characters in each country s symbol set Auto CR Specifies whether the printer performs a carriage return line feed CR LF operation whenever the printing position goes beyond the right margin If you select G f the printer does not print any characters beyond the right margin and does not perform any line wrapping until it receives a carriage return character This function is handled automatically by most applications Auto LF If you select Qf the printer does not send an automatic line feed LF command with each carriage jetrn s Ift is selected a line feed command is sent with each ca
167. mode default setting automatically When using one of these functions select your desired function by pressing the corresponding Mode button on the control panel Each mode s main screen appears in the LCD panel as you select the mode There are three Mode buttons for DN model or four Mode buttons for DNF model on the control panel that allow you to switch between the modes Copy mode Scan mode Print mode and Fax mode DNF model only In addition you can also use the Setting button for making various settings for this printer For details on the menu see Using the Control Panel Menu on page 126 DN model copy of amp a 2 eset Stop sano 8 We iw 3 mac Cocococo GJ C2 DNF model CO CO Ol cowo 4 C C seno a 0x oO G Print ol v o alle cocococo 6G E Note Ll The fax function is available for DNF model only Q You can change the mode to enter when the printer is turned on in the be details see Admin Settings on page 161 ie setting For Using the Control Panel 125 AL MX300 Series User s Guide Ifno button is pressed form more an 3 minutes any changes made are canceled and the mode returns to the mode set for the it Mode setting You cannot switch between modes in the following cases When an error has occurred on the whole system such as a service call error o
168. n entering a text or numbers m Status button Use this button to check the status of print and copy jobs the usage of consumable products and any warnings n Data light Green On when print data is stored in the print buffer the section of printer memory reserved for receiving data but not yet printed Flashes when the printer is processing data Off when no data remains in the print buffer o Error light Orange On or flashes when an error has occurred p Return button Use this button to return to a higher hierarchical level while doing settings q Function buttons F1 to F4 Use this button to move to a menu displayed on the LCD panel DNF model e a bcde f hi J k ral rax Xp Redial Adc ess Polver Memory Veifiory Setfing Ontbok Pafse bcpi Safing Peale GO OMe Le 248c 3 DEF Reset Stop HE t srq po a Quick Dial buttons 1 to 12 Use these buttons to transmit a fax to a registered fax number assigned to the corresponding button b Fax Memory button LED Green Use this button to display the fax document list stored in the printer s memory c Job Memory button Use this button to register frequently used settings for Copy mode and Scan mode or to call up the settings Getting to Know Your Printer 29 AL MX300 Serie
169. n registered i ink in the kien Settins page 155 Forwarding a received fax This function is used to forward the received fax data to a specified fax destination To use this function the Fa menu must be set to Fc t setting in the F on S Bi For details about the AES see Fax Settings on page 155 Faxing DNF Model Only 119 AL MX300 Series User s Guide Note Wue d Leo receives a fax the data is sent to the destination registered i inFor Fe nas menu For details about the settings see Fax Settings on page 155 Deleting received faxes When received documents are stored in the printer s memory the Fax Memory LED lights up To delete the stored jobs follow the instructions below 1 Press the Fax Memory button 2 Select Egceius Job List using the A or V button and then press the OK button 3 Select the job to be deleted using the A or W button and then press the F1 button Receive Job List Qt Delete Details F1 F2 F3 FA OO 4 Press the F2 button to select Y2z The stored job is deleted Using Advanced Functions Displaying fax history information 1 Press the Fax Memory button rs using the A or V button and then press the OK button The fax job history is displayed Faxing DNF Model Only 120 AL MX300 Series User s Guide 3 Press the F4 button to close the fax job history Printing fax reports You can print the f
170. ndows 251 l wer paper CASS CHIE oai e qideppaprinnba PU Pd deis 40 Making Optional settings Windows 251 IVUP UE Y cette trei e IR creases ih ute oe t 36 print layout iieri 62 Ide Eo M i 145 Printing the copy protected document 69 Photoconductor unit Printing with an over gy sospes qsbamippadsheidan 68 Specifications ssssvvveseoosserssvssensseosserssnssessessesssnnssooees 276 Re Print Job eese tetetetentenenen 71 PostScript printer driver Reserve Job tette tette ten 71 Accessing the PostScript printer driver Mac OS 264 Toner Save tides a aep a dU RR isnt 59 Accessing the PostScript printer driver Windows Using a walettti E ood aepo ebd aoa ba d URN 64 uU I ere remain aay 263 Usine add OVetlay nin aneaneetircanescaunenaennanenntl hardware requirements essen 259 Using headers and footers ans 66 Selecting a printer in a network environment for Vist HDi oscsonsavdvasnnvtonsndsonsvasessdnsnonsssrnssensanesesuosonssnss 59 Mac OS X USCLS cecescesceccessssscseeseceeesecseeseessesseeaes 263 Printer software Windows Precautions ADO I EEA O T 250 Replacing consumable products 193 Printing Directly from a USB Memory PrevieWIng aaoooosooiinenenemenosntiadnpati ies 95 document printing 76 Print layout Image printifig aac d tie et n ht trie runs 77 Modifying th print I amp yOUtu susce
171. nformatio Neses qu adco oie irte PA KE E EE e doce ed db dub c doeet 128 System Report Pinn os quas qe ertesi E EE ERRRPRRRREMI ISIN RN GG ee ER E dad ra 129 Common Settings Ss 65 chaihn S mark x VA WAR DUAE Carex ARR EQ HORE UA RA I E Rd 131 Sepp MENU auus oie ageken see Seek ES cesa dRdud eut x ad IM donde e E PORUM Rd Rs 131 USB NIBH us eicit d a o RIA CN CARA GS VRRP ORO dU Eo P Pci ead GU BUR e CR CARGA qe Oud doa e e i 136 Network WICH cass ees ERR eee oh ee REFER CAE REESE SERRE REE SERRE E 137 USB Host Mentes 5 ebat Es dE abe RE RE ERE E pd Ee S Pea du aad Pd qb bd de ied 137 E mail Server Settings I 137 Energy Saver MoU une sses PEERS RR OPERI HU UP RE EE EAE EA EER Rob dun 139 Reset Men cccovio zio ebd t Er ssbb a Ea EYE EE EEE E Ke ke EEEE ba ad e e e ed 140 Printer Settings sides exams x ERE Kuuwded rdg a Pea ew a EX EX Kad and dd edo ioc aca aa 141 jh di P crm 141 Prints MOT suh data edck od was Ces oe qp do ardedc obw eRe eh ete ae Pp d 142 Bmul tion Menu oec e ERE hU RS PECORE RA ER P VR A rS A rap E uh 144 PCTLOMSDUL d aces uci Db ke EROR P b E ER ARME AR eden RR RAP ES d E bu E Deb din add ded dau 145 PSS MEUM 1o 4e d e PRO AUN THES a E SR ads UR Ghee eau S Ede dhs I ERN RN e ULIS HA 146 ESGP MOBIL i I RS 69 C CEN RU RR bac PER Pe RENEE AR ER SC ERE BARCO ND CI DU RU RP AR 147 EX Menu UL Prm 150 12395 Ment is Lr bipke s EnxG dd pP EEEa Syra a dd dde s facit Padre oy andes 152 or dandi c ea be 5 teedii adaa do E
172. ng immediately without displaying the File Save Settings window L Youcan create a password protected PDF file Select the Security tab in PDF Plug in Settings See the Help for more details on Epson Scan 4 When you select Skip Blank Pages any blank pages in the document are not scanned Your scanned image is saved Scanning in Professional Mode Professional Mode gives you total control of your scanning settings and lets you check the changes you have made in a preview image This mode is recommended for advanced users Note L Ifyou want to install Epson Scan on Windows Server 2012 or Server 2008 you have to install Desktop Experience first Qb See the Help for more details on Epson Scan 1 Place your original s on the document table See Setting Your Originals on page 50 for instructions 2 Start Epson Scan See Starting Epson Scan on page 88 for instructions Scanning 90 AL MX300 Series User s Guide 3 Select Professional Mode in the Mode list EPSON Sc EPSON Se Sr Z j Mode 4 EPSON Scan Professional Mode Settings Name Current Setting Save Delete Original 3 Document Type Reflective Document Source Scanner Glass Auto Exposure Type Photo Destination Image Type 24 bit Color X Resolution 300 y di Document Size W 2159 H 297 2 mm zm Target Siz
173. ng data to the specified shared folder on the network failed Using the Control Panel 172 AL MX300 Series User s Guide Fuser Needed Soon This message indicates that the fuser unit is near the end of its service life You can continue to print until the amp F message appears z from E To clear this ee dnessage ane continue printing select C Meru in thet Se 35 Accessing the each menu on page 126 Hang Up Receiver The fax operation is completed Hang up the hand set of the external telephone connected to the printer ID Card Copy is set Cancel ID Card Copy When iH iors is set to ri you cannot change the 2aam setting Set iD C Image Optimum There is insufficient memory to print the page at the specified print quality The printer automatically lowers the print quality so that it can continue printing If the quality of the printout is not acceptable try simplifying the page by limiting the number of graphics or reducing the number and size of fonts To clear this error selecti n3 from the 1 inthec Accessing the each menu on page 126 for instructions Install Fuser The fuser unit is not installed in the printer Install the fuser unit For details see the documentation supplied with the fuser unit Caution Ifthe printer has been in use the fuser and the surrounding areas may be very hot If you must touch one of these areas turn offthe printer and wait 40 minutes to
174. ng your scanner L You must log on to a Computer Administrator account 1 Start EPSON Scan Settings Windows Select the start button icon or Start gt All Programs or Programs gt EPSON gt EPSON Scan gt EPSON Scan Settings Mac OS X Select the EPSON Scan Settings icon in the Epson Software folder in the Applications folder 2 Select your scanner from the Select Scanner drop down list 3 See For scanning via USB interface on page 86 to scan via USB interface and see For scanning over a network on page 86 to scan over a network For scanning via USB interface 1 Select Local then click Test to check the connection If everything works properly a successful connection message appears 2 Click OK to save the settings For scanning over a network Make sure your printer and printer s network interface are working properly Then follow the steps below to use the EPSON Scan Settings program to enable network scanning Scanning 86 AL MX300 Series User s Guide Note Obtain the IP address or host name of the printer from your network administrator 1 Select Network then click Add Network Scanner Address d Select Scanner EPSON XO Zs Connection Local 9 Network ScannerName Address Add Delete Refresh Scanner Status Test Timeout Setting seconds 30 Cae 2 Inthe Add window choose the printer s IP address under Searc
175. ns subject to extreme or rapid changes in temperature or humidity When removing the photoconductor unit do not expose it to sunlight at all and avoid exposing it to room light for more than three minutes The photoconductor unit contains a light sensitive drum Exposure to light can damage the drum causing dark or light areas to appear on the printed page and reducing the service life of the drum If you need to keep the photoconductor unit out of the printer for long periods cover it with an opaque cloth Be careful not to scratch the surface of the drum When you remove the photoconductor unit from the printer always place it on a clean smooth surface Avoid touching the drum since oil from your skin can permanently damage its surface and affect print quality Do not touch the transfer roller on the transfer unit to avoid damaging it Do not let the paper s edge slide across your skin because the edge of the paper may cut you Safety Instructions 21 AL MX300 Series User s Guide Safety Information Laser safety labels AN Warning The performance of procedures and adjustments other than those specified in the printer s documentation may result in hazardous radiation exposure Your printer is a Class 1 laser product as defined in the IEC60825 specifications The label similar to the one shown below is attached to the back of the printer in countries where required CLASS 1 LASER PRODUCT LASER KLAS PRODUIT LASER
176. nt to resize pages by a specified magnification select the Zoom To check box then specify the percentage You can also select the output paper size 4 Select Upper Left to print reduced page image at upper left corner of the paper or Center to print reduced page image with centering for Location setting Note This setting is not available when you select Zoom To check box 5 Click OK Printing watermarks This function allows you to print a text based or image based watermark on your document For Windows users 1 Click the Advanced Layout tab Printing 64 AL MX300 Series User s Guide 2 Select a watermark that you want to use from the Watermark drop down list Favorites Basic Settings Advanced Layout Optional Settings E Print Layout E Zoom Options 2Pages 4Pages Output Paper LT 8 5x 11 in More Settings Clz00m To fo E LT 8 5x 11in Location Upper Left Center Form Overlay A Create Overlay Data More Settings mE Overlay Print Edt Form Custom Settings i Ca rd Security Watermark m E Rotate by 180 Add New Watermark Edit Delete 7 Header Footer Header Footer Settings Add New Arti Copy Pattem Edit Delete OK Cancel Apply Help 3 Ifyou want to make detailed settings click Edit Delete and make appropriate settings For details about each setting see
177. nted and deleted using the control panel Follow the instructions in this section Note The HAM E aloriiaximu function Printing and Deleting Re Print Jobs or Verify Jobs Follow the steps below to print or delete Re Print Job and Verify Job data 1 Press the Print button Using the Control Panel 183 AL MX300 Series User s Guide 2 Press the F3 button 3 Press the A or V button several times to select the appropriate user name and then press the OK button 4 Press the A or V button several times to select the appropriate print job and then press the OK button To delete the print job without printing any copies press the F3 button and then press the F3 button again 5 Specify the number of copies using the numeric keypad on the control panel 6 Press the Start button The printer starts printing Printing and Deleting Confidential Jobs Follow the steps below to print or delete Confidential Job data 1 Press the Print button 2 Press the F2 button DReady USB Mem Password QuickPrn Co c 9c9cC9 Using the Control Panel 184 AL MX300 Series User s Guide Press the A or V button several times to select the appropriate user name and then press the OK button Enter your four digit password using the numeric keypad on the control panel and then press the OK button Press the A or V button several times to select the appropriate print job and then press the O
178. nter starts duplex copying Note When using the document table place the second page of the document after ie is displayed and then press the Start button Collate Copying With the collate copying function multiple copies of multiple pages ina acumen are printed in order and collated by copy set Note that the factory default for Col iate is Or 1 Press the Copy button 2 Place your original either on the document table or in the Auto Document Feeder For details on how to set your original see Setting Your Originals on page 50 3 Specify the number of copies using the numeric keypad on the control panel 4 Press the 4 or P button several times to select the button 32 tab and then press the F4 UlReady to Copy 1 4 BdvnSetting 2 Off Off ID Card Full Copy ScanCont Collate 5556 5 Select ri using the A or V button and press the OK button 6 Pressthe Start button The printer starts collate copying Copying 103 AL MX300 Series User s Guide Print Layout With the layout printing you can copy two single sided originals onto a single page The following combination of paper size is available Document Size Output Size A4 A4 A5 Letter Legal A5 A4 A5 Letter Legal A6 A4 A5 Letter Legal Letter A4 A5 Letter Legal Legal A4 A5 Letter Legal 1 Press the Copy button 2 Place your original either on the document
179. ntil it rests securely on the optional paper cassette unit 8 Installing Options 190 AL MX300 Series User s Guide 9 Insert the standard lower paper cassette Installing Options 191 AL MX300 Series User s Guide 11 Close the MP tray 12 Reconnect the interface cable and power cord and then turn the printer on To confirm that the option is installed correctly print a configuration status sheet See Printing a configuration status sheet on page 251 Removing the optional paper cassette unit Perform the installation procedure in reverse Installing Options 192 AL MX300 Series User s Guide Chapter 9 Replacing Consumable Products Maintenance Parts Precautions During Replacement Always observe the following handling precautions when replacing consumable products or maintenance parts For details about the replacements see the instructions that come with the consumable products AN Caution LI Be careful not to touch the fuser which is marked with a caution label or the surrounding areas If the printer has been in use the fuser and surrounding areas may be very hot L Donot dispose of used consumable products or maintenance parts in fire as they may explode and cause injury Dispose of them according to local regulations L Provide enough space for the replacement procedure You will have to open some parts such as the printer cover of
180. o 5 5 mm semi thick paper Up to a 5 5 mm thick stack thick paper Up to a 5 5 mm thick stack extra thick paper Up to a 5 5 mm thick stack Standard lower paper cassette plain paper Uptoa27 mm thick stack or up to 250 sheets 80 g m labels Up to a 10 mm thick stack semi thick paper Up to a 27 mm thick stack thick paper Up to a 10 mm thick stack extra thick paper Up to a 10 mm thick stack Optional paper cassette unit plain paper Uptoa27 mmthickstack or upto 250 sheets 80 g m labels Up to a 10 mm thick stack semi thick paper Up to a 27 mm thick stack thick paper Up to a 10 mm thick stack extra thick paper Up to a 10 mm thick stack Technical Specifications 269 AL MX300 Series User s Guide Paper output Face down tray For all paper types and sizes Paper output capacity Face down tray Up to 150 sheets of plain paper 80 g m Printer language ECP Page ESC P 2 24 pin printer emulation ESC P 2 mode ESC P 9 pin printer emulation FX mode IBM Proprinter emulation 1239X mode Adobe PostScript3 PS3 mode PCL6 PCL5 emulation PCL mode PDF 1 6 2 Resident fonts 84 scalable fonts and 7 bitmap fonts for ESC Page 95 scalable fonts and 5 bitmap for PCL5 80 scalable fonts and 1 bitmap for PCL6 136 scalable fonts for PostScript3 RAM 1024 MB 1 Pr
181. o return the Auto Exposure Level setting to the default See Epson Scan Help for details Increase the resolution setting See Scanning in Office Mode on page 89 or Scanning in Professional Mode on page 90 for instructions Colors are patchy or distorted at the edges of your image If your document is very thick or curled at the edges cover the edges with paper to block external light as you scan Your scanned image is too dark l Ifyouroriginalis too dark try using the Backlight Correction feature in Professional Mode See Image Adjustment Features on page 93 for details Troubleshooting 241 AL MX300 Series User s Guide L Check the Image Adjustment setting See Image Adjustment Features on page 93 for details I Click Configuration select the Color tab and change the Display Gamma setting to match your output device such as a monitor or printer in the Color menu See Epson Scan Help for details 1 Click Configuration select the Color tab and select Color Control and Continuous auto exposure in the Color menu See Epson Scan Help for details d Click Configuration select the Color tab and click Recommended Value to return the Auto Exposure Level setting to the default See Epson Scan Help for details d Click the Histogram Adjustment icon in Professional Mode to adjust the brightness Check the brightness and contrast settings of your computer monitor An image on the back of your orig
182. ocuments created by different applications at once arranging settings such as the printing order duplex and the print layout l Click the Basic Settings tab 2 Select the Print Job Arranger check box 3 Click OK The Print Job Arranger screen appears when a print job is executed Make appropriate settings For details see the Print Job Arranger help Printing 70 AL MX300 Series User s Guide Using the Reserve Job Function This function allows you to store print jobs on the printer s memory and to print them later directly from the printer s control panel You can prevent the printed document from being looked at by other people by applying a password to the print job This function uses the following types of printer memory Printer s Storage Description k setting on the control panel to des RAM Disk To enable the RAM disk you have to set the E Mey The table below gives an overview of the Reserve Job options Reserve Job Option Description Re Print Job Lets you print the job now and store it on the printer s memory You can print the same job several times Verify Job Lets you print one copy now to verify the content You can print multiple copies later Confidential Job Lets you apply a password to the print job You can print the job entering the password on the printer s control panel Sending the print job For Windows users
183. oes not print normally via the USB interface Cause What to do For Windows users only The printer cannot print binary data when it is connected to the computer via the USB interface Make sure that the Data Format setting whichis accessed by clicking Advanced on the PostScript sheet of the printer s Properties is set to ASCII or TBCP The Data Format setting in the printer s Properties is not set to ASCII or TBCP If your computer is running Windows Vista Vista x64 XP XP x64 click the Device Settings tab in the printer s Properties then click the Output Protocol setting and select ASCII or TBCP For Mac OS users only The printer cannot print binary data when it is connected to the computer via the USB interface Make sure that the print setting in The print setting in the application is set to binary the application is set to ASCII encoding encoding The printer does not print normally via the network interface Cause What to do For Windows users only If the file is created in an application that allows you to change the data format or encoding such as Photoshop make sure that the The Data Format settingisditferentfromithe dataformat setting in the application matches that in the printer driver setting specified in the application For Windows users only Click Advanced on the PostScript sheet of the printer s Properties then change the Data Format setting from ASCII data default to T
184. of image areas for an overall clearer image mb Descreening Removes rippled patterns known as moir that can appear in subtly shaded image areas such as skin tones Color Restoration Backlight Correction Dust Removal Removes dust marks from your originals automatically Scanning 94 AL MX300 Series User s Guide Text Enhancement Follow the mstruction ang project vou m ad it vou have a problem cr de oo oae check h Enhances text recognition when scanning text documents 3 Follow the instructions scanning projects vou m Solving Problems lf you have a problem ow dis of eare check h Auto Area Segmentation the text from the graphics ice your originams on mne aoeu e one of these sections for instr cuments or photos Placing Doer 2 Start Sees WO Sean eg 73 Selec in thi Chan Makes Black amp White images clearer and text recognition more accurate by separating Mot vut VEIKAN uli e one of these sections for instr Documents or photos Placing Doc gt Start NS tie ocu Color Enhance an LI x echni of pecilicaton Enhance a certain color You can select from red blue or green Maintenance L4 Technical Specifications 1 heck here for te al detail Previewing and Adjusting the Scan Area Selecting a preview mode Once you have selected your basic settings and resolution you can preview
185. og box appears Make appropriate settings For details about each setting see online help Note If you cannot select the form from the application access the printer driver from the operating system For details see Accessing the printer driver on page 250 Click OK Saving an overlaid form pre settings This function allows you to save the settings you made from Creating an overlay on page 67 Printing 68 AL MX300 Series User s Guide 1 From the Form Selection dialog box click Save Delete To open the dialog box see Printing an overlaid document on page 68 2 Type the pre settings name in the Form Pre Settings Name box then click Save Your pre settings name will appear in the Form Pre Settings drop down list in the Form Selection dialog box 3 Click OK Your pre settings name will appear in the Pre Settings drop down list in the Advanced Layout dialog box Note d To delete an overlaid form pre setting follow the step 1 select the pre settings name you want to delete from Form Pre Settings drop down list click Delete and then click OK 4 You can save up to 20 pre settings Printing the copy protected document This function allows you to print a document as a copy protected document When you try to copy a copy protected document Copy is printed several times on the document Note _I Epson will not guarantee to secure from information leakage and any other damage by using this f
186. on i v esau ev e eoe Rer CH RATHER RR 108 Confirming SefUngssda aas key Shadi eq ertet RR EAWARR RUE V VEA d des tara dao ows 108 Making transferring settings of received faxes i ess rre herr xad a vie 108 Sending Faxe PDC rr 110 Loading doct bellis aste ex RREEUPEERERERS ENS A RAGE eRe E CEE RAW HERE REESE 110 Basics of sending faxes automatic faxing 22 265 0 22 oee00es2exsebussseseenseeenceus 111 Manual Taxi eiorout tla dos e saab beo ee a Rd dus qid added ribi dd e 112 Sending faxes using speed dial ix ues oer x ER RRRRPASORHEREEE Rp RAO e db RR RU Ee 112 Sending faxes using quick dial ua usu das das uq e ERRR RE RE Ee PIRA ESSE PEE RR Rd dS 113 Sending Taxes using redial i vues a pF ERRIDEEN eel euewnas EF RREEPQGHLENECENANEE Ea D oe 114 Sending faxes from your computer 55 522222 209ppIEER DIDA ERPLENERR IT IE S TETUR a 114 Canceling DXel s vus S aacidxdb is Berrian deor qd ob eee eres io cabe boe oed dca 115 Receiving Faxes sarpe noda aa d Rama aA gd bv ra dba PR ORE qd bata d QA Ub dedo d rad 116 About the reception motleos ssa vade ere PREECE OS TRO eq ee e ERR PRI qd EE dE 116 Basics of receiving faxes automatic receiving 0 0 0 cece eee ees 116 Ontput paper BIG 5 uceid ok EX por E e b Us p cb PEU KM EE CC E DRE teaser dS PEU dn gd 116 Receiving faxes after you hear fax tones suisses ER RR RE REEERRREFREPa RE 117 Sending received faxes to Memory oss o oy etie tL Ioco 9 pO Reda dE a dd db PR REPE 118 Sending r
187. on Fee eveee eee ve creber eo lero eia 150 document table eee 200 201 exposure WINOW vecssescteccstussedesieetedssbiastoniventisseninedetacvlee 201 G PUUDLE E sect ieeebeethecetecsts 195 Printer pickup roller sss 196 Guides Maintenance Parts Font Guide crier tos 35 specification fuser unit see 276 Network GG HES ocaeca Quiche ii linis 34 specification photoconductor unit 276 Dc P DD Marquees sone eoe qe tiia e ere ida 96 97 gU O 35 MP tray Setip Ca GIGS usui oid DPA D Giro MEA Het t npe 34 Specifications dae vade dali celda ai nbn 36 tiun I 34 S pported PODER anndsudatindudsa es Ddpdp qr 36 H N Headers and footers sse 66 Network menu 137 Help EPSOM eode eei eic eni to neges 277 o Hidden Watermark copy protection fanction 69 Office Mode basic settings sse 89 I Optional paper cassette unit how to install ettet tenete entis 187 IPs eur 152 how LONXeIHOV ie deste teet e e ere 192 Image Adjustment sse 93 SpecificatiOnS atiende eet ting rae 275 Installing options Options installing the optional paper cassette unit 187 specifications optional paper cassette unit 275 removing the paper cassette unit 192 Overlay Installing the postScript printer driver Mac OS 263 h
188. on Settings Drat Text amp lmage Photo LT 85x 11 in Paper Size Lr85x tin T H A Orientation 9 Portrait Landscape Lo Fae Soc rt adt Jd 7 Manual Feed Each Page Toner Paper Type Unspecified Z Black V Duplex Duplex Settings Binding GileR CO Top Right Copies 1 E Colete in Printer Order Onine _ Bl it Job Aranger OK Cm j Hee Printing 59 AL MX300 Series User s Guide 3 Click OK Enhancing color documents When you print a color document the quality of document can be improved by printing text graphs and images enhanced with black Note and 2010 Printing speed may slow down L L O L L Click the Basic Settings tab Text that is 96 pt or larger cannot be enhanced Set Grayscale to On when you print from Microsoft PowerPoint Images such as photos in print data may have low quality L Thisfunction is only for Microsoft Office Excel Word and PowerPoint in Windows XP 2003 2007 The amount of toner consumed may increase with some color documents 2 Select For Color Text Graphs and Images from the Visibility drop down list Favorites Basic Settings Advanced Layout Optional Settings Print Quality 9 Automatic Advanced S j Visibility nai Kl Draft 9 Tex amp lmage Photo Fo Coor Te Goch nd me
189. on on the control panel 2 Specify Fal 222 in the sz menu For details about each setting see Folder Address on 1 page 160 Note Youcan print the e mail address list and PC folder list registered i in the printer M ds the i s press He bid pun on the control panel Select 5 in the S it an menu and then select E LET oriri WSD scan settings and Document Capture Pro installations and settings WSD Scanner setting For details about selecting this printer s WSD scanner from Add a device see the help for your operating system WSD is available for Windows Vista and any later operating systems Document Capture Pro installation and setting Refer to Using Other Scanning Software from Your Computer on page 97 for the procedure to download the software For details about settings see the help for the software Scan mode menu list Item Description Document Detailed Document Size Select the document size Settings Selection Document Set the document direction Direction Selection Document Type Select the type of the document Scanning 80 AL MX300 Series User s Guide Item Description ADF Duplex Selection Rotates the document direction automatically according to the Document Ture Selection andDocument Direction Selection when scanning a duplex document to a PDF format so that the text in the document is in the correct orientation for reading
190. ormation The following information is displayed L Main Version L Fax Version L MCU Version Serial No L Memory Using the Control Panel 128 AL MX300 Series User s Guide LI MAC Address System Report Printing Item Values Print Configuration Status Sheet Print Supplies Status Sheet Print Usage History Sheet Reserve Job List Network Status Sheet Job Memory List E mail Address List Folder List Fax Dial List Fax Log Fax Job List Fax Protocol Trace Check Fax Connection PS3 Status Sheet PS3 Font List PCL Font Sample ESCP2 Font Sample FX Font Sample 1239X Font Sample 1 Available only when the jobs are stored by using the Reserve Job feature 2 Available only when the Hz t IF setting in He is set to Or Print Configuration Status Sheet Using the Control Panel 129 AL MX300 Series User s Guide Prints a sheet showing the current printer settings and installed options This sheet can be useful to confirm whether option have been installed correctly Print Supplies Status Sheet Prints a sheet showing information about consumables Print Usage History Sheet Prints a sheet showing the history of the printer s usage Reserve Job List Prints a list of reserved print jobs stored on the printer s memory Network Status Sheet
191. ot be using the correct type of paper for your printer If the surface of your paper is too rough printed characters may appear distorted or broken Smooth high quality copier paper is recommended for best results See Available paper types on page 267 for information on choosing paper The paper path inside the printer may be dusty Clean internal printer components by printing three pages with only one character per page The Density setting may be too dark In the printer driver click Extended Settings on the Optional Settings tab and then lighten the Density setting If the e back to 3 t setting in the F i isset toS change it There may be a temporary problem with the toner or developer Try to perform sh in theFrinte P Note that consumes the toner See Printer Adjust Menu on page 163 for details Dots appear in the printout Cause What to do The paper path inside the printer may be dusty Clean internal printer components by printing three pages with only one character per page Your paper may be moist or damp Do not store paper in a humid or damp environment Be sure to use paper that is newly unwrapped The paper type setting may not be appropriate for the loaded paper Set the appropriate paper type in the printer driver Adjust the TE settings in the Fri u See Printer Adjust Menu on page 163 for details The printer may b
192. out Optional Settings gga Draft Text amp lmage Photo Print Quality 9 Automatic Advanced Visibility LT 85x 11in Paper Size IT 85x 11in M Orientation 9 Portrait E Manual Feed Each Page Landscape Paper Type Unspecified Z Duplex Duplex Settings Binding Left Top Right Copies 1 E Collate in Printer a E Print Job Arranger OK Cancel hep 3 Ifyou want to make detailed settings click Duplex Settings to open the Duplex Settings dialog box 4 Make appropriate settings For details about each setting see online help 5 Click OK Modifying the print layout This function allows you to print multiple pages on single sheets of paper For Windows users 1 Click the Advanced Layout tab 2 Select the Print Layout check box and the number of pages you want to print on one sheet of paper Printing 62 AL MX300 Series User s Guide 3 Ifyou want to make detailed settings click More Settings The Print Layout Settings dialog box appears Favorites Basic Settings Advanced Layout Optional Settings Print Layout E Zoom Options uurput raper LI x i n Y Ergoxiiin Location Upper Left Center 77 Form Overlay 1 2 Create Overlay Data Mo
193. overnment issued marketable securities government bond securities and municipal securities L Unused postage stamps pre stamped postcards and other official postal items bearing valid postage L Government issued revenue stamps and securities issued according to legal procedure Exercise caution when copying the following items L Private marketable securities stock certificates negotiable notes checks etc monthly passes concession tickets etc L Passports driver s licenses warrants of fitness road passes food stamps tickets etc Responsible use of copyrighted materials Scanners can be misused by improperly copying copyrighted materials Unless acting on the advice of a knowledgeable attorney be responsible and respectful by obtaining the permission of the copyright holder before copying published material Safety Instructions 23 AL MX300 Series User s Guide Chapter 1 Getting to Know Your Printer Printer Parts Front view a ADF cover Auto Document Feeder ADF C paper support face down tray e cover A standard lower paper cassette g MP tray USB Host interface i control panel Be sure to close the ADF cover when scanning a document on the document table x H Be sure to close cover A when scanning a document 3x The DNF model is shown in the illustration Getting to Know Your Printer 24 AL MX300 Series User s Guide
194. ow to create Windows sse 67 Installing the PostScript printer driver for the network how to print Windows seen 68 interface WIndOws ossibus tid 261 how to use Windows icisisisssserovesssesercusanssasensesavssedevonnnse 67 Installing the PostScript printer driver for the USB interface Windows esse 260 Interfaces Index 285 AL MX300 Series User s Guide P parts Tear view issiron ar e 25 parts scanne eseese a Rn 27 Paper standard and approvals sss 273 available e e 267 transportillg caddie teneri NE 17 loading the lower paper cassette sss 40 transporting long distance sss 202 loading the MP Gay sxsmacisacsansistsannivacaestecrtsnninsinsabdssindecrs 36 transporting short distance 203 Printable areas i eee nette Ea o Epit 268 Printer driver Specials oia ai brc lagi 45 Accessing the printer driver Windows 250 unayailable DAE ennt ies ani dui iia 267 Uninstalling the Printer software Windows 259 Paper Jam Printer driver settings Sogg p 206 Creating an overlay Windows e 67 HOW 10 Cleats T 205 Duplex printing 61 in the Auto Document Feeder ss 216 Emphasize Thin AO aeris rn sei reine 61 MP tray Cassette1 2 Cover B 208 Making a new watermark ess dretineitsestb ciens 65 Paper source Making Extended settings Wi
195. p button has been pressed down for more than three seconds Canceling Job The printer is canceling the current print e This ad appears nel ihe PP Davon has been pressed and released within three seconds or Carizel is selected in thePrint Job List menu Can t Print The print data is deleted because it is incorrect Make sure that the appropriate printer driver is being used Can t Print Duplex The printer has encountered problems during duplex printing Make sure you are using an appropriate type and size of paper for the duplex printing The problem could also be a result of incorrect settings for the paper source you are using Pressing the Start button will printthe rest ofthe print job on only one side of the paper Press the Stop button to cancel the print job Can t Print Files There is no printable data in the USB memory Using the Control Panel 168 AL MX300 Series User s Guide Cannot Connect to Computer No connectable computers are found WSD scan device driver for this printer might not be installed in the computer or the computer s power might be turned off Cannot fax because of report An error occurs if you perform fax transmission when a power off report cannot be printed after turning on the printer Cannot make settings because fax job is being received The printer might be receiving fax jobs from a computer Wait until the fax jobs are finished and then try again Cannot print report T
196. paper when the limit specified in the 1 iut setting is reached The default is amp which means paper is not ejected when iet inte out laati is reached Size Ignore If you want to ignore a paper size error select amp When you turn this item on the printer keeps printing even if the image size exceeds the printable area for the specified paper size This may cause smudges because of the toner that is not transferred onto the paper properly When this item is turned off the printer stops printing if a paper size error occurs Auto Cont When you turn this setting on the printer A continues vue ae a certain a periodo oi time when one of the following errors occurs Farer Set Print Overrun ort When this option is off you must press the Start bution io resume printing Page Protect Allocates additional printer memory for printing data as Voie to tens it You may need to turn this setting onifyou are printing a very complex page IfaF run error message appears on theLCD panel during printing turn this setting on and repii your data This reduces the amount of memory reserved for processing data so Jour computer may take longer to sena the print job but it will allow you to print complex jobs F t usually works best when fit is selected Note Changing the Fase F fonts to be deled t setting reconfigures the printer s memory which causes any downloaded A4 LT Auto Switching When A4 or Letter size paper is selec
197. paper you are loading Paper Handling 43 AL MX300 Series User s Guide 5 Load a stack of the desired paper on the center of the paper cassette with the printable surface facing up Note Make sure that you do not load paper beyond the limit mark 6 Reinsert the paper cassette into the printer Note After loading paper set the a i Ture settings to match the loaded paper size and paper type on the control panel For details see Tray Menu on page 141 i Size andtz Paper Handling 44 AL MX300 Series User s Guide Output Tray The output tray is located on the top of the printer Since printouts are output face down this tray is also referred to as the face down tray Up to 150 sheets can be stacked when using the plain paper Extend the paper support to accommodate the size of the paper loaded in the MP tray or lower paper cassette to prevent it from slipping off the printer Selecting and Using Print Media You can use special media such as labels envelopes and thick paper pas ou special media you should make paper settings You can also make these settings on the frau Menu in the control panel See Tray Menu on page 141 Note Since the quality of any particular brand or type of media may be changed by the manufacturer at any time Epson cannot guarantee the quality of any type of media Always test samples of media stock before purchasing large quantities or printing lar
198. r 4a eee k sed Sau ARR ux E RA Rd UR MA dus ape wien 196 Cleaning the document table sss ous xa ei XE ERR UE UE RO EUR RUP cone CA tat eee DR 200 Cleaning the document table and the exposure window for Auto Document Feeder 201 Cleaning the ADF pickup Toller iae prn DOOR DUO oce PAR TER Re n 202 Transporting the Printer ciue sti EUER eR Pop Edere S E Ra RC bide Sae ER Ebr d axo EO d 202 Por lone distanc s PT TT 202 F r SHON distanc s ocio eee ean sd Rd eU Pa ORDNUNG EO C RGRRUR TR TROOPER o AR EK Ee 203 Contents 10 AL MX300 Series User s Guide Chapter 11 Troubleshooting Clearing Jammed Papert sss a XXe PR riebe ER HO REPE XD HERREN IEEE PU q ud Er d de 205 Precautions Tor clearing jammed paper x xess err ne rk p ee ORDER RUE n 205 Paper Jam B Loyer B cesser Re ERRARE NS ki ANA ir E TE ER E RE ERE 206 Paper Jam MP C1 C2 B MP tray Cassettel 2 Cover B ode seeks iter ry eR ERR IR 208 Paper Jam in the Auto Document Feeder l n uses ek enr Ra RARE REESE ERES RE 216 Printing a Configuration Status Sheet i seres wes edu eos e ERE Wedded VERRE RR E ELE E 220 Operational Problems iis sssues e ERA ER eerren RR RR EVE RARE E E ST EVER ONS 221 The Print LED does not turn on 95 5406 asses er Y TAA e Yn ax EAR ARR oen 221 The printer does not print Print LED fD a dus ge eR NOE S VERE IRIS SEU e Ka PETRA 221 The Print LED is on but nothing prints casickagusbivew case hax sceee hes EDERKAXC ERER
199. r a system error When a job is being processed in any of the modes d Fax reception is available even while copying Q For DNF model TWAIN scan only when the scanner is not operating and printing using the host interface are available even in the Fax mode Using the Control Panel Menu Accessing the each menu 1 Press the Setting button on the control panel 2 Use the A and V buttons to select your desired setup menu and then press the OK button to view the items in the 35 menu 3 Use the A and V buttons to scroll through the menus and then press the OK button to view the items available for the menu 4 Usethe A and V buttons to scroll through the items and then press the OK button to carry out the operation indicated by the selected item or to view the values available for the item 5 Use the A and V buttons to specify the value 6 Press the Return button several times to exit the menu Note Use the same procedure in other modes to specify a value or do operations Using the Control Panel 126 AL MX300 Series User s Guide How to register menus as job memory Registering a menu as a standard menu You can register a frequently used setting menu as a standard menu for each mode so that the menu appears on the first screen when you press the Mode buttons 1 Press the Copy Scan or Fax button on the control panel 2 Make the desired setting 3 Pressthe Setting button on the control panel
200. r is offline Press the Start button once to switch the printer to ready status Make sure that the Print LED turns on Some error may have occurred Check the LCD panel to see if an error message appears The printer is in the power off mode For DN models sold in the EU only Turn on the power switch To not enter the power off mode set F i i on the control panel Troubleshooting 221 User s Guide AL MX300 Series User s Guide The Print LED is on but nothing prints Cause What to do Your computer may not be properly connected to the Perform the procedure illustrated in the Setup Guide printer The interface cable may not be plugged in securely Check both ends of the interface cable between the printer and the computer You may not be using the correct interface cable If you are using the USB interface use a cable that is compatible with Hi Speed USB Your application software is not properly set up for your Makesure thatthe printer is selected in your application software printer Your computer system s memory is too small to handle Try reducing the image resolution of your document in the the volume of data in your document application software or install more memory in your computer if you can The optional product is not available Cause What to do The printer does not recognize the optional product Print a configuration s
201. r printer where the cord will be stepped on Do not use printer in a damp environment Avoid locations that are subject to direct sunlight excessive heat moisture oil vapor or dust Do not place the printer on an unstable surface Slots and openings in the cabinet and the back or bottom are provided for ventilation Do not block or cover them Do not put the printer on a bed sofa rug or other similar surface or in a built in installation unless proper ventilation is provided Keep the entire computer and printer system away from potential sources of interference such as loudspeakers or the base units of cordless telephones Leave adequate room around the printer to allow for sufficient ventilation Safety Instructions 18 AL MX300 Series User s Guide Using the printer 1 Be careful not to touch the fuser which is marked with a caution label or the surrounding areas If the printer has been in use the fuser and the surrounding areas may be very hot If you must touch one of these areas wait 40 minutes to allow the heat to subside before doing so LIT ray Feel TA caution label 1 Do not insert your hand deep into the fuser unit as some components are sharp and may cause injury Qj Never push objects of any kind through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock L Do not sit or lean on the printer Do not put heavy obj
202. re Settings n es Overlay Print Edit Form Pre Setting Custom Settings C cad cad Security aero 7 Rotate by 180 Add New Watermark Edit Delete 7 Header Footer Header Footer Settings recy en a Add New Anti Copy Pattem Edit Delete ok cm j Ae Help 4 Make appropriate settings For details about each setting see online help 5 Click OK Resizing printouts This function allows you to enlarge or reduce your document For Windows users 1 Click the Advanced Layout tab Printing 63 AL MX300 Series User s Guide 2 Select the Zoom Options check box Favorites Basic Settings Advanced Layout Optional Settings 7 Print Layout V Zoom Options Pages 4Pages Output Paper LT amp xilin F Zoom To 100 LT85x11in Cent V100 Location Upperleft ler LT 8 5x 11 in E Form Overlay Create Overlay Data More Settings Overlay Print Edit Fo ke o E a 8 3 w Li amp Ej 9 Jl Cg Cs E 3 amp 7 Rotate by 180 Add New Watermark Edit Delete 7 Header Footer Head oter Settings Daak Add New Anti Copy Pattem Edt Delete ok j cw _ Aon j wee 3 Ifyou want to resize pages automatically to fit the output paper select the desired paper size from the Output Paper drop down list If you wa
203. reproduce the above copyright notice definition disclaimer and this list of conditions in documentation and or other materials provided with the distribution The sole exception to this condition is redistribution ofa standard UnZipSFX binary including SFX Wiz as part of a self extracting archive that is permitted without inclusion of this license as long as the normal SFX banner has not been removed from the binary or disabled 3 Alteredversions including but not limited to ports to new operating systems existing ports with new graphical interfaces versions with modified or added functionality and dynamic shared or static library versions not from Info ZIP must be plainly marked as such and must not be misrepresented as being the original source or if binaries compiled from the original source Such altered versions also must not be misrepresented as being Info ZIP releases including but not limited to labeling of the altered versions with the names Info ZIP or any variation thereof including but not limited to different capitalizations Pocket UnZip WiZ or MacZip without the explicit permission of Info ZIP Such altered versions are further prohibited from misrepresentative use of the Zip Bugs or Info ZIP e mail addresses or the Info ZIP URL s such as to imply Info ZIP will provide support for the altered versions 4 Info ZIP retains the right to use the names Info ZIP Zip UnZip
204. rictions on Op VYING susse E Ewa ade SS AREER CR Ver eS es Ras ER OO XR RO HERE ER 23 Chapter 1 Getting to Know Your Printer PrinterDarte i2 eme catia chan dhs r E ea E erro yatta lt a ee E E ea Sica ETE E EEEE E 24 Pront VIEW cece ene IET 3 E a EEA IN Sane EEE E LL EAR ORES EP E E 24 Reat vieW ss ss ores mp e teie Pod CUP UE Wawa ae T E AU E S Ce MEA 25 Inside the Drinten oa osoobo Ao DEDOS CAREER ROAR ARR ota boit aisi iod dod bti It dese eee 26 Scanner parts PDC T rrTERST 27 Control panels zo eesa das ANA ERR TIAE UE EA XE VERA UE OY V CRRA Aw e a Vd SES o uri eed 28 BG Drie iS bs wis ssh geist Un Lc NEU c MM 31 ODO o RECHTE I Tm 32 C ns mable Products cx xdv POCO ERA na a ORNS Eau OEE ERR A ARE Ep IE a VY ErA 32 Maintenance Parts voce ac che Reed ne Wa GC NE Ner Raca UPPER YQ UE UN D pue e ar euh 33 Printer Features sce cess este eG gne eee eR aca OREN ER ue aC HS ERE a Eis 33 laci Mr ETT 33 Bos gn ap ME EE EU 33 Scanning on M n CS ee O4 CECE RE RRR SERS OROE OER 34 PORN a oso DEORSUM Qd d PP RO OREGON CARRS PORE REE d br Ta Crete d Rd d iue 34 Where to Find Information at cit SEE uq as ex m NX E i ohet er eRe eu d NER RR RR 34 Contents 5 AL MX300 Series User s Guide Chapter 2 Paper Handling Loading Paper into Your Printer ccc sc ea RACER X po Samira lta ese eae areae ee eRe SERED End 36 NMP TAY iacet SG 50545 A whe REM RE BOAO eee sees Fee ESSERE ELSE ER ERS A
205. right after the paper jam Make a few one sided printouts Troubleshooting 230 User s Guide AL MX300 Series Cause What to do The transfer roller may be dusty 4 See Printer pios Menu on page 163 for details The fixing temperature may not be appropriate Try to lower the temperature by adjusting the Teme settings in the P u However dothis at your risk as lowering the temperature too far may prevent normal fixing See Printer Adjust Menu on page 163 for details Print quality decreased Cause What to do The printer cannot print in the required quality level because of insufficient memory and the printer lowers the quality automatically so that the printer can continue printing Check to see if the printout is acceptable If not lower print quality temporarily in the printer driver If isk is set tof o 1 onthe control panel you can increase the available memory space by changing this setting Memory Problems Insufficient memory for current task Cause What to do The printer has insufficient memory for current task Reduce the contents of print jobs or lower print quality in the printer driver When issetto ror on the control panel you can increase the available memory space by changing this setting to Gf r Troubleshooting 231 User s Guide AL MX300 Series
206. rinter Wizard appears For Windows 8 8 x64 7 7 x64 Vista Vista x64 Server 2012 Server 2008 or Server 2008 x64 select Add a local printer For Windows XP XP x64 2000 Server 2003 click Next to proceed the next screen select Local printer then click Next Note Do not select the Automatically detect and install my Plug and Play printer check box Select the Create a new port check box and select Standard TCP IP Port from the drop down list Click Next For Windows XP 2000 or Server 2003 users only Click Next Specify the IP address and port name then click Next Click Finish Click Have Disk in the Add Printer Wizard and specify the following path for the Software Disc If your CD DVD drive is D the path will be D Driver PostScript lt model name eppsnt inf Then click OK Note Change the drive letter as needed for your system Select the printer and click Next About the Printer Software 262 AL MX300 Series User s Guide 10 Follow the on screen instructions for the rest of the installation 11 When installation is done click Finish Accessing the PostScript printer driver You can change the PostScript printer driver settings in the PostScript printer driver To access the printer driver see Accessing the printer driver on page 250 Using the PostScript printer driver with Mac OS X Installing the PostScript printer driver Go to the following Epson support website to download
207. rinter driver with Mac OS X 1 ee eee eee ee 263 Using the PCL Printer Driver iio ncn de dis god Vaca see pene PRE eerie le FLAG Tra acc ROS 264 Using Epson Universal P6 Printer Driver ii ssckbex tive t erem ee ER yo Yan 264 Appendix A Technical Specifications Pape PERMET E E E E E E E E ar EE E E E A E 267 Available paper types c2 ed apu ises S doli vi e a Lr eeuu rl GRAL AUR TR RR AR 267 Paper that should not be used cio eh ROS pO HES 9 OOHRS od xc Oda Faber 267 Printable aed ao bss ake os ee A d deed qd Spam qaa dt ipd p ind 268 Printer oe eeepc levees Saye PPM LLL E M m E 269 General sete lere RE Hee dere odas e ee S ees 269 Environmental 22a ER Yd SE wee SERA Pee Xs AG RYE sd vibes 272 Mechanical vs etudes et yeas ES Rea RE ORGS Od Ge SRE EERE EE e DHREERERREEKUGRIIS EE 272 DX ds MREERCRTCTLUTNENTOTTROOIITEETEETT 272 Standard and approvals iest oper y SOR OUR a ad e RS Rp REA ees ROS P eddie ed 273 MVEA CS RETE CETT EET TEE TOT ETT TT yeas SOG oe eee es 274 USB interface e pP EM RC MARS Ease Pp bq und a 274 USB Hostinterfac sorrinte inun EEEE NREN EXE ERR scuba cate nea aes xd iR 275 Etliernpt tiet aee ioco eee IM eU ORE NONU FE VOI GR UE RU RICE dE ICE RUE 275 og o P P rPTPPKMTMUUUPS 275 Optional paper cassette unit nuunuu RR rererere ARS SER YELERENFENSA 275 Consumable PEOOUCES crus en E REXA ES E eh ee SORTS RED AR a E OSER MEA 276 Toner cartridge Return toner cartridge 33 5566 crerkeseedave RE
208. rinter starts printing the selected print job Paused 34D Sample 1 pdf B50 Sample_02 pdt Cancel Priority Details C9 C3 C29 CO Note The operation is canceled and printer restarts one minute after the printer is not operated Printing 74 AL MX300 Series User s Guide Printing Directly from a USB Memory You can print files in the USB memory via a USB Host interface without starting the computer installing the printer driver or connecting the printer to a network Note Q Iftheii setting is set to t setting on the control panel is set to ZFF this function cannot be used Confirm the i in advance _I Ifthe printer is in the sleep mode the USB memory may not be detected automatically In that case press any button on the control panel Q Ifa large numbers of files are in the USB memory accessing the USB memory may take long time If accessing the USB memory takes too long try formatting it to improve the access speed Index printing You can print the index of files stored in the USB memory Follow the steps below to print the index 1 Press the Print button 2 Connect a USB memory to the USB Host interface of the printer The printer searches the files in the USB memory If any supported files are detected the control panel menu appears automatically Printing 75 AL MX300 Series User s Guide Note If Cant t Print an t Print Files is displayed on the contro
209. rriage return Select r if your text lines overlap Bit Image The printer is able to emulate the graphics densities set with the printer commands If you select bark the bit image density is high and if you select Li shit the bit image density is low If you select BarCode the printer converts bit images to bar codes by automatically filling in any vertical gaps between dots This produces unbroken vertical lines that can be read bya bar code reader This mode will reduce the size of the image being printed and may also cause some distortion when printing bit image graphics ZeroChar Selects whether the printer prints a slashed or unslashed zero Using the Control Panel 151 AL MX300 Series User s Guide 1239X Menu The I239X mode emulates IBM 2390 2391 Plus commands These settings are available only when the printer is in the 1239X mode Item Settings default in bold Font Courier Prestige Gothic Orator Script Presentor Sans serif Pitch 10cpi 12cpi 15cpi 17cpi 20cpi 24cpi Prop Code Page 437 850 858 860 863 865 T Margin 0 30 0 40 1 50inch in 0 05 inch increments Text 1 67 81Lines Auto CR Off On Auto LF Off On Alt Graphics Off On Bit Image Dark Light ZeroChar 0 or the zero character with a slash CharacterSet 1 2 Font Selects the font Pitch Selects the pitch the horizontal spacing of the font in fixed pitch measure
210. rror by checking sending and receiving status from sender and receiver sides when line troubles occur Fax Speed Set the communication start speed for faxes Standard Fax Settings Changes fax activity settings to their standard settings Item Settings Standard Fax Settings Address Settings E mail Address Specifies a name and e mail address for the destination Up to 50 destinations Item Settings E mail Address up to 255 characters Name up to 20 characters Index up to 20 characters Folder Address Specifies a shared folder path name authentication user name and password for the destination Up to 20 destinations Using the Control Panel 160 AL MX300 Series User s Guide Item Settings default in bold Folder Path up to 229 characters Name up to 20 characters Index up to 20 characters Folder Connection Protocol SMB FTP Authentication User Name up to 30 characters Authentication Password up to 20 characters FTP Server Connection Mode Passive Active FTP Server Connection Port Number 1 21 65535 Available only when F Fax No Lets you register edit or delete speed dial and quick dial numbers Up to 500 numbers Note ETE i isset toFTF L This is available for DNF model only Item Settings Speed Dial Settings Number up to 50 characters Na
211. s Favorites Basic Settings Print Layout 2 Pages 4 Pages More Settings LT 8 5x 11 in Rotate by 180 vances d Layout Optional Settings E Zoom Options Output Paper LT 85x 11in coy Paten Edt Delete OK _ cw jJ sw ne 3 Select the items from the drop down list Printing 66 AL MX300 Series User s Guide Note I If you select Collate Number the number of copies is printed Q When using the reserve job function you cannot select Collate Number 4 Click OK Printing with an overlay This function allows you to print a standard form or letterhead onto the original document Note L This function is for Windows only Qj The overlay function is available only when ESC Page is selected for the Printing Mode in the Extended Settings dialog box from the Optional Settings tab Creating an overlay 1 Click the Advanced Layout tab 2 Select the Form Overlay check box Favorites Basic Settings Advanced Layout Optional Settings 7 Print Layout E Zoom Options 2 Pages 4Pages er LT 85x 11in LT85x lin ation 8 Upper Left Center fom Over A Grae Ore Das Overlay Print Edit Form Setting Custom Settings cll cad rg Rotate by 180 Add New Watermark Edit Delete E Header Footer Header Foot
212. s User s Guide Setting button Use this button to switch to the setup mode Mode buttons LEDs Green Use these buttons to switch to the corresponding mode LCD panel Displays printer status messages and control panel menu settings OK button Use these buttons to access the control panel menus where you can make printer settings and check the status of consumable products For instructions Up button on how to use these buttons see Using the Control Panel on page 125 Right button Down button Left button Onhook button Use this button to switch between on hook and off hook Redial Pause button Use this button to redial to the same fax number called previously or to insert a pause when dialing a number Address book button Use this button to display the information registered in the address list Power Saving button LED Green Use this button to enter the power saving mode This mode is canceled when the button is pressed again This button lights up when the printer isin the sleep mode the deep sleep mode Stop button When the printer is printing pressing this button stops the printing Reset button Use this button to reset the selected setting item or mistakenly entered values to the default value Also use this button to delete one character from the entered data when entering a recipient fax number in Fax mode Start button Use this b
213. s a list of error messages shown in the LCD panel They give a brief description of each message and suggestions for correcting the problem Note that not every message shown in the LCD panel indicates a problem When the mark is displayed at the left of the warning message multiple warnings have occurred Note Fax related error messages appear only on the DNF model ADF Document Jam A paper jam occurred at the Auto Document Feeder This error also occurs when the printer is turned off during a scan job ADF Maintenance Unit Needed Soon This message indicates that the ADF maintenance unit is near pu end of its service life You can continue to print until the amp ce Hor P cle Uni t message appears Using the Control Panel 167 AL MX300 Series User s Guide Attached File Size Exceeds Limit Increase the attached file size limit or make the file smaller If you select Can scanning the image up to the specified size 1 the printer keeps Because ID Card Copy is set Layout has been canceled Bothi sscutandiD Care Fs cannot be set together If I Card Cory is set tol hasadt is set to Because Layout is set ID Card Copy has been canceled iF Is set to at issettotin Both Ib Card ut cannot be set together Ifa Canceling All Job The printer is canceling all print jobs in the printer memory including jobs the printer is currently receiving or printing This message appears when the Sto
214. se 7 Decoration Settings _ Decoration Seres LT 85x 11in Paper Size LT 8 5x 11in EA 9 Portrait Landscape H A Orientation le Pee Sauce f lt Hi 3d E Manual Feed Each Page Toner Paper Type Unspecified Black mu BN V Duplex Duplex Settings Binding Let Top Right Copies j Bi coltate in Printer Order Onine _ El P rt Job Aranger Cancel iHe Printing 60 AL MX300 Series User s Guide Note You can select For Color Text when you print only text and For Color Graphs and Images when you do not need to enhance texts 3 Click Decoration Settings and select appropriate settings in the Decoration Settings dialog box Adjusting the weight of thin lines Thin lines can be printed in thicker lines as visible 1 Click the Basic Settings tab 2 Select Advanced then click More Settings to open the More Settings dialog box 3 Select the Emphasize Thin Lines check box then click OK The default setting for the Emphasize Thin Lines is on Setting the Advanced Layout Duplex printing This function allows you to print on both sides of the paper automatically For Windows users 1 Click the Basic Settings tab Printing 61 AL MX300 Series User s Guide 2 Select the Duplex check box then select Left Top or Right as the binding position Favorites Basic Settings Advanced Lay
215. se ADF Cover The ADF cover is not closed securely Open the cover once and then close it Close Cover wwww The specified cover uiui does not close securely Open the cover once then close it Also this warning message may appear when the photoconductor is not installed on the printer Collate Disabled Printing by specifying the number of copies is no longer possible due to a lack of memory RAM If this error occurs print only one copy at a time To clear this error select C i in thet i menu See Accessing the each menu on page 126 for instructions Correct time using Time Setting The current time setting is reset because you did not connect the power cord for along time To clear this warning message select 8fromSet i and specify the current date and time Communication Error Scanning is canceled when the computer is turned off after you select a computer in which to save data for WSD scan or the connection was stopped because the LAN cable was unplugged Connecting to E mail Server Using the Control Panel 170 AL MX300 Series User s Guide The connection test is carried out The printer is testing a communication to the e mail server Document Error The paper which is set is not correct Please check the paper and set it again For details on how to set your original see Setting Your Originals on page 50 Duplex Memory Overflow There is not enough memory for duplex printing The print
216. setting to either fits or PS Troubleshooting 236 User s Guide AL MX300 Series User s Guide The printer orits driverdoes not appear inutilities inthe printer configuration Mac OS only Cause What to do The printer name has been changed Ask the network administrator for details then select the appropriate printer name The font on the printout is different from that on the screen Cause What to do The PostScript screen fonts are not installed The PostScript screen fonts must be installed on the computer that you are using Otherwise the font that you select is substituted by some other font for display on the screen For Windows users only Specify the appropriate substitution fonts using the Font Substitution Table The appropriate substitution fonts are not correctly specified on the Device Settings tab of the printer s Properties dialog box The printer fonts cannot be installed Cause What to do TheE set to iinthe printer s Control Panelisnot ChangetheE 4 setting toP5 for the interface that for the interface that you are using you are using then try reinstalling the printer fonts again The edges of texts and or images are not smooth Cause What to do The Print Quality is set to Fast Change the Print Quality setting to Fine Troubleshooting 237 AL MX300 Series User s Guide The printer d
217. ss 4 Make sure the document is flat against the glass surface otherwise the image will appear fuzzy and out of focus Also be sure to close the document cover to prevent interference from external light Setting your originals into the Auto Document Feeder Follow the steps below to load documents in the Auto Document Feeder Paper Handling 53 AL MX300 Series User s Guide 1 Slide the edge guides all the way outward LFS ZS SES eS ARE 5 SS qu c 2 Insert a stack of documents face up in the Auto Document Feeder until it meets resistance and then move the edge guides so they are flush with the edges of your documents 3 Raise the paper support Paper Handling 54 AL MX300 Series User s Guide Note 4 Make sure the ADF cover is closed firmly If the ADF cover is open the document table is preemptively scanned and a blank copy is output even if an original is set in the Auto Document Feeder Q Ifyou load multiple pages in the Auto Document Feeder the pages will be fed from the top and then ejected face down Paper Handling 55 AL MX300 Series User s Guide Chapter 3 Printing Setting the Print Quality You can change the print quality of printouts through settings in the printer driver In the Automatic setting you can select a print mode according to your printing purpose The printer driver makes optimal settings depending on the print mode you have selected In the Adv
218. sumable Products Maintenance Parts on page 193 Troubleshooting 228 User s Guide AL MX300 Series Areas are missing in the printed image Cause What to do Your paper may be moist or damp This printer is sensitive to moisture absorbed by the paper The higher the moisture content in the paper the lighter the printout Do not store paper in a humid or damp environment You may not be using the correct type of paper for your printer If the surface of your paper is too rough printed characters may appear distorted or broken Smooth high quality copier paper is recommended for best results See Available paper types on page 267 for information on choosing paper Completely blank pages are output Cause What to do The printer may have loaded more than one sheet at a time Remove the paper stack and fan it Tap it on a flat surface to even the edges then reload the paper The problem may be with your application or interface cable Print out a configuration status sheet See Printing a Configuration Status Sheet on page 220 If a blank page is ejected the problem may be with the printer Turn off the printer and contact your dealer The paper size setting may be incorrect 3 on the Make sure the correct paper size is set in the Tr control panel The z amp setting may be incorrect When loading paper for which the size is not spec
219. t E mail Serusr Setti button sz and press the OK Specify the desired settings For details about each setting see E mail Server Settings on page 137 Press the OK button E mail address setting l Press the A or V button several times to select E iail Settings and press the OK button Faxing DNF Model Only 109 AL MX300 Series User s Guide 2 Specify the settings For details about each setting see Reception Settings on page 157 3 Press the OK button Forward number setting 1 Press the Setting button on the control panel 2 Press the A or V button several times to select F a inas and press the OK button 3 Press the A or V button several times to select Fe tinsz and press the OK button 4 Press the A or V button several times to select Fax Gutrut and press the OK button 5 Select Fi d and click the OK button 6 Press the A or V button several times to select Forward and press the OK button 7 Enter the forwarding destination fax number directly from the numeric keypad on the control panel 8 Press the OK button Sending Faxes Loading documents You can load the original either on the document table or in the Auto Document Feeder depending on the type of the original For details see Setting Your Originals on page 50 Note L Before scanning a document remember to respect the rights of copyright owners Do not scan published text or images without first che
220. t ee eRe Rees Kee Rea ee ERS RE REE d SC en 239 Scanner operation l problems 2 opu ue xad EX X CAR ERO EEUU KE ERR BU UN Rb E een 239 Scanning software problems e uae Rok EE SERRA E ERERE AERE CREE RKRRONR E EX EESTI 239 Scan q ality probletis ssriresross a keke odd breniu kieto s ETRE SORIA RR a Rak id 240 Copying Problems iiia aces d Soo HU ed Eh ed added aad a ded EEEE E bud bed 244 Copy operational Problems 4520s da mace een d elc Sob neque d aod qued e 244 Copy quality problems dese uev cee RA Widens Raus o RR ERA Rus ca s e EA 244 Faxing Problems 25 5 9x9 ero x rH TREE UEA TERR UAE UR RA RR UV E RA pde dos E 246 Sending and receiving faxes problems eo kegs 3x x RR HEC br da oes Pax RR 246 Printout BEODIEIIS sci eei PC eX IER REOR Re ER E Gp ES HE ERO AUR RS RR RH ERR UR GA 249 Chapter 12 About the Printer Software Using the Printer Software for Windows hn 250 Using the printer drivers ied vd dc dee dte Edd d Saepe 9 8 SO ae eR S daba 250 Using EPSON Status Monitor tA TERCER HEIRIOH eb eRERS Qe E S PER Rer ae b e 252 Uninstalling the printer software 06 cette eee eens 259 Using the PostScript Printer Driver s xor ERE REIR E XR EAE CK OR ee D aH GR 259 Contents 12 AL MX300 Series User s Guide System requirements 4s ba bora hee LEA HEKRRRRETS RR SR ENE RRAE ROSSI ES ERR EVERY 259 Using the PostScript printer driver with Windows 0 00 00 cece cece eee eee 260 Using the PostScript p
221. t key as you move the marquee I To restrict the size of the marquee to the current proportions hold down the Shift key as you resize the marquee I If you draw multiple marquees make sure you click All in the Preview window before you scan Otherwise only the area inside the last marquee you drew will be scanned Using Other Scanning Software from Your Computer You can use any TWAIN compliant scanning program such as Adobe Photoshop Elements to scan with your scanner You open the program select Epson Scan and scan When you are finished scanning the scanned image opens in your scanning program so you can modify print and save it Scanning 97 AL MX300 Series User s Guide Document Capture Pro Only available for Windows users This software allows you to rearrange pages or correct rotation for image data and then save the data send it by e mail send it to a server or send it to a cloud service You can also register frequently used scanning settings to simplify scanning operations You can download this software from the following Epson website http support epson net http assets epson europe com gb en document_capture_pro index html Europe How to Start L Windowss Right click on the Start screen or swipe from the bottom or top edge on the Start screen and select All apps gt Epson Software gt Document Capture Pro LI Windows7 Vista and XP Select the start button or Start gt All Progr
222. table or in the Auto Document Feeder For details on how to set your original see Setting Your Originals on page 50 3 Specify the number of copies using the numeric keypad on the control panel 4 Press the 4 or P button several times to select the 8i tab and press the F1 button Ready to Copy 4 RdvnSettinal None Dff Dff Layout RmvShadow BindMaran a 0020 5 Select fr using the A or V button and press the OK button Note If necessary specify the desired settings such asi 6 Press the OK button and then press the Start button The printer starts layout copying Copying 104 AL MX300 Series User s Guide Making Changes to Copy Settings Changing the copy quality 1 Press the Copy button 2 Press the lt or gt button several times to select the t tab and press the F1 button WReady to Copy 1 4 Quality gt Txt Photo Type 3 Select the document type using the A or V button and then press the OK button Note You can select the following document type settings for various types of documents The default Document Type Description Auto Detect document types and set the level for removing the background automatically Text Photo Goodfor magazines and catalogs Removes moir patterns sharpens outlines and removes backgrounds Photo Goodfor color photos orother color images Accurately reproduces gradation and s
223. tatus messages and control panel menu settings e OK button Use these buttons to access the control panel menus where you can make printer settings and check the status of consumable products For instructions Up button on how to use these buttons see Using the Control Panel on page 125 Right button Down button Left button f Address book button Use this button to display the information registered in the address list g Power Saving button LED Use this button to enter the power saving mode This mode is canceled when Green the button is pressed again This button lights up when the printer is in the sleep mode the deep sleep mode For EU model the printer has a power off mode which saves more power consumption as almost all functions are not available For more details about the power off mode see Energy Saver Menu on page 139 h Stop button When the printer is printing pressing this button stops the printing Getting to Know Your Printer 28 AL MX300 Series User s Guide i Reset button Use this button to reset the selected setting item or mistakenly entered values to the default value j Start button Use this button to start a copy or scan k Numeric key pad Used to enter the number of copies or a zoom value in Copy mode Also enters numeric values such as the Time Setting in Setup Menu l Clear button Use this button to clear the number of copies or delete a character whe
224. tatus sheet to see if the printer recognizes the optional product If not reinstall the optional product The setting for recognizing options may beset manually See Making Optional Settings on page 251 to set the printer driver to automatically update information about options The remaining service life of the consumable products is not updated Windows only Cause What to do The interval between updating information for the Press the Get Information Now button on the Consumables Info consumable products is too long Settings dialog box You can also change the interval for updating information about the consumable products on the Consumables Info Settings dialog box Troubleshooting 222 AL MX300 Series User s Guide Cannot install software or drivers Cause What to do You are not accessing the operating system with the administrator privilege Access the operating system with the administrator privilege Cannot access the shared printer Cause What to do Inappropriate texts are used for the Share name of the shared printer Do not use spaces or hyphens for the Share name An additional driver cannot be installed on the client computer although the print server s OS and the client OS are different Install the printer drivers from the Software Disc If your computer does not have a CD DVD drive download the driver from the Epson website and
225. te for Windows Vista users Without the Windows driver or the Adobe PS driver the display shows Found New Hardware In this case click Ask me again later About the Printer Software 260 AL MX300 Series User s Guide 3 For WIndows 8 or 8 x64 right click the bottom left corner of the screen select Control Panel click View devices and printers then click Add a printer button For Windows 7 or 7 x64 click the start button select Devices and Printers and click the Adda printer button For Windows Vista Vista x64 XP XP x64 Server 2008 or Server 2008 x64 click Start point to Printer and Faxes and click Add a printer in the Printer Tasks menu For Windows 2000 Server 2003 or Server 2003 x64 click Start point to Settings and click Printers Then double click the Add Printer icon The Add Printer Wizard appears 4 For Windows8 8 x64 7 7 x64 Vista Vista x64 Server 2012 Server 2008 or Server 2008 x64 select Add a local printer For Windows XP XP x64 2000 Server 2003 click Next to proceed the next screen select Local printer then click Next Note Do not select the Automatically detect and install my Plug and Play printer check box 5 Select USB as the port the printer is connected to then click Next 6 ClickHave Disk and specify the following path for the Software Disc If your CD DVD drive is D the path will be D Driver PostScript lt model name gt eppsnt inf Then click OK Note Change
226. ted for printing and there is no paper source set to the selected paper size the printout is output in an alternate paper size Letter for A4 or A4 for Letter Extended Mode If Gri is selected printing continues even after the Rei er Da amp error message appears on the LCD panel However the printing Nace is not guaranteed and the service life of the photoconductor unit may be affected When a new toner cartridge is installed the setting automatically returns to G1 LCD Contrast Using the Control Panel 134 AL MX300 Series User s Guide Adjusts the contrast of the LCD panel Use the A and V buttons to set the contrast between B lowest contrast and 15 highest contrast LCD Backlight If amp utois selected the LCD backlight lights Also it turns off during Sleep or Deep Sleep mode Ifa is selected the LCD backlight is always off B W Reverse Disp Enables you to reverse the color of the LCD panel Sound Volume Specifies the volume of sound produced when a button is pressed fax or scan operation is completed or an error occurs RAM Disk Specifies the amount of RAM to be used for the Reserve Job function Convert to Simplex In the n printing mode specifies whether to print the last page ofa job in one side printing mode Setting Or or can prevent the last page from being printed on an unexpected page when you are printing on preprinted paper or hole punched paper 1 3 1 page jobs or the
227. tem Settings default in bold Max File Size 1MB 2MB 5MB 10MB Buffer Size Specifies the maximum size of memory in which to save scanned data temporarily when saving to a shared folder or computer Increase the setting value to scan many pages at one time Item Settings default in bold Buffer Size 10MB to 64MB in increments of 1MB Standard Scan Settings Changes scan activity settings to their standard settings Item Settings Standard Scan Settings Fax Settings Note This is available for DNF model only Basic Settings Item Settings default in bold Line Type PSTN PBX PSTN Number Oto 9 None Personal Settings Name up to 20 characters Number up to 20 digits Speaker Volume Off 1 2 3 Using the Control Panel 155 AL MX300 Series User s Guide Item Settings default in bold Area Settings Austria Belgium Czech Denmark Finland France Germany Greece Holland Hungary lreland Italy Luxemburg Norway Poland Portugal Spain Sweden Switzerland Taiwan U K Press the asterisk button on the numeric keypad when you want to enter a mark in this setting Also press the button on the numeric keypad when you want to enter a space Line Type Specifies the type of your telephone line PSTN Number If you select Personal Settings specify the number
228. ters Connection Test Forward Number Up to 20 digits Memory Reception Memory Reception Off Specify Time Always On Time xx xx Off Time xx xx Available only when the optional paper cassette unit is installed 2 The default setting varies depending on the country where you use the printer Using the Control Panel 157 AL MX300 Series User s Guide Paper Source ERN a paper source to be used If the output paper size does not match the received data size and Puto is selected for this setting the data is printed on a different size of paper Duplex Enables you to do duplex printing when you receive a fax Receive Mode When Ruta is selected the external telephone rings for a specified time before the printer answers to receive a b When fax 31 is selected the external telephone keeps ringing and the printer does not receive the Ext Phone Count selected in amp After the specified ring count the printer starts receiving the BE Fit to Page When n is selected faxes that do not match the size of the paper for printing faxes are reduced to fit the paper that is available If Gt is selected any part that does not fit within the page may be erased Fax Output Specifies where to save the received data Fax to Folder Settings Specifies a folder connection protocol shared folder path user name password FTP server connetion mode and port number for the destin
229. that is input to access an outside line Specifies your name and fax number A maximum of 20 characters can be entered Speaker Volume Specifies the volume of sound when using a telephone line Area Settings Specifies the region in which the fax function is used Transmission Settings Item Settings default in bold Direct Dialing Limits Off Enter Twice Print Sender Info On Off PC to Fax Function Enable Disable Direct Dialing Limits Set the number of times to enter a fax number Select E Using the Control Panel 156 AL MX300 Series User s Guide Print Sender Info Prints information about the sender at the top of printouts PC to Fax Function Enables you to use the PC FAX function Reception Settings Item Settings default in bold Paper Source Auto MP Tray Cassette1 Cassette2 Duplex On Off Receive Mode Auto Manual Ext Phone Count Oto 15 2 Fit to Page On Off Fax Output Print Folder E Mail Forward Fax to Folder Settings Folder Connection Protocol SMB FTP Folder Path up to 229 characters Folder User Name up to 30 characters Folder Password up to 20 characters FTP Server Connection Mode Passive Active FTP Server Connection Port Number 1 21 65535 Connection Test E mail Settings E mail Address up to 255 characters Max File Size 200KB 500KB 1MB 2MB 4MB 8MB Subject up to 64 charac
230. the A or V button and press the OK button Printing 72 AL MX300 Series User s Guide 4 Press the F1 button and then press the F3 button Printing is canceled B40 Sample 1 pdf Cancel Details a C9 cO C9 Note The operation is canceled and printer restarts one minute after the printer is not operated After canceling jobs is completed the printer recovers from pause From the computer For Windows users Double click your printer s icon on the taskbar Select the job in the list then click Cancel from the Document menu CB even Documt Status Owner Pages Docu Resume Error Prin share nag 1 Restart Cancel Properties Printing 73 AL MX300 Series User s Guide Interrupting Printing From the printer If the printer is shared it is possible to interrupt the current print job to print a different print job Follow the steps below to use this function 1 Press the Status button The Status Check screen appears 2 SelectFrint Jo k and then press the OK button Status Check Print Job Check Machine Status Error llarnina Status Note Press the F3 button to pause the current print job If you want to resume the print job press the F3 button again 3 Select the print job that you want to print using the A or V button and press the OK button 4 Pressthe F2 button and then press the F3 button The p
231. the cross hairs over the image to the opposite corner of the desired scan area L Todrawthemarqueeautomatically click the auto locateicon You can only use this icon when you are viewing a normal preview and you only have one document on the scanner glass L To draw the marquee at a specified size type in a new width and height in the Document Size setting Scanning 96 AL MX300 Series User s Guide J For best results and image exposure make sure all sides of the marquee are located inside the preview image Do not include any areas around the preview image in the marquee Adjusting a marquee You can move the marquee and adjust its size If you are viewing a normal preview you can create multiple marquees up to 50 on each image to scan different image areas as separate scan files To move the marquee position your cursor inside the marquee The pointer becomes a hand f Click and drag the marquee to the desired location To resize the marquee position your cursor over the edge or corner of the marquee The pointer becomes a straight or angled double arrow Click and drag the edge or corner to the desired size To create additional marquees of the same size click this icon al To delete a marquee click inside the marquee and click this icon To activate all marquees click this icon Note I To restrict the movement of the marquee to vertical or horizontal only hold down the Shif
232. tlet Do not handle the plug with wet hands Unplug this printer from the wall outlet and refer servicing to a qualified service representative under the following conditions A When the power cord or plug is damaged or frayed B If liquid has been spilled into it C If it has been exposed to rain or water D If it does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the printer to normal operation E If it has been dropped or the cabinet has been damaged F If it exhibits a distinct change in performance indicating a need for service Avoid sharing outlets with other appliances Connect all equipment to properly grounded power outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Connect your printer to an electrical outlet that meets the power requirements of this printer Your printer s power requirements are indicated on a label attached to the printer If you are not sure ofthe power supply specifications in your area contact your local power company or consult your dealer Safety Instructions 16 AL MX300 Series User s Guide L Ifyou use an extension cord make sure that the total of th
233. tomatically returns to the default for mis paper size CGTable Usethe character generator CG table option to select the graphics character table or the italics table The graphics table contains graphic characters for printing lines corners penaded areas international characters Greek characters and mathematical symbols If you select the upper half of the character table is defined as italic characters Country Use this option to select one of the fifteen international symbol sets See the Font Guide for samples of the characters in each country s symbol set Auto CR Specifies whether the printer performs a carriage return line feed CR LF operation whenever the printing position goes beyond the right margin If you select G f the printer does not print any characters beyond the right margin and does not perform any line wrapping until it receives a carriage return character This function is handled automatically by most applications Auto LF If you select Qf the printer does not send an automatic line feed LF command with each carriage jetrn s Ift is selected a line feed command is sent with each carriage return Select r if your text lines overlap Bit Image The printer is able to emulate the graphics densities set with the printer commands If you select bark the bit image density is high and if you select Li shit the bit image density is low If you select BarCode the printer converts bit ima
234. ton several times to select iiu 35 and then press the OK button Select an unregistered number pps as Hc i using the A and V buttons and then press the F3 button to select E Note To change a recipient assigned for the quick dial select the number that you want to change a recipient and then press the F3 button Select a recipient you want to assign for quick dial using the A and W buttons and then press the OK button Note Press the F4 button to confirm the detailed information about the registered speed dial The selected recipient is assigned for the quick dial Faxing DNF Model Only 123 AL MX300 Series User s Guide Deleting all recipients This function is used to collectively delete all the recipients registered to the speed dial list or assigned to quick dial 1 Press the Setting button on the control panel 2 Pressthe A or V button several times to select 3 Press the A or V button several times to select Fax Ho and then press the OK button 4 Press the A or V button several times to select Ziear All button 5 Press the F3 button to select as All the recipients registered to the speed dial list or assigned to quick dial are deleted Faxing DNF Model Only 124 AL MX300 Series User s Guide Chapter 7 Using the Control Panel Selecting a Mode You can use this printer as a printer copier fax and scanner When the printer is turned on it enters the Copy
235. tting item Description Auto Default When a call is received the printer automatically answers after a certain duration specified by the Ext Fk nt settings Notethatthe external telephone rings during the specified duration if itis attached to the printer Manual When a call is received the attached phone rings The printer never automatically answers but you can answer it manually Basics of receiving faxes automatic receiving When the printer receives a fax the data is stored in the memory and printed automatically Note You cannot receive a fax under the following conditions 2 When you are scanning originals Q When you are sending fax document from a computer Output paper size The received fax can be printed in A4 Letter or Legal However when the output paper size does not match the received data size the image of the received data is divided according to the output paper size as follows Faxing DNF Model Only 116 AL MX300 Series User s Guide Received document size Cassette paper size A4 Letter Legal i B Reduced i Reduced 2 Letter Trimmed B E E i Divided Divided Trimmed 3 In the list above a shaded area indicates the printable area and a vertical line in the shaded area indicates the location of
236. tus Sheet To confirm the current status of the printer and that the options are installed correctly print a configuration status sheet using the printer s control panel or the printer driver Troubleshooting 220 AL MX300 Series To print a configuration status sheet from the printer s control panel see Printing a Configuration Status Sheet on page 185 To print a configuration status sheet from the printer driver for Windows see Printing a configuration status sheet on page 251 Operational Problems The Print LED does not turn on Cause What to do The power cord may not be properly plugged into the electrical outlet Turn off the printer check the power cord connections between the printer and the electrical outlet then turn the printer back on The electrical outlet may be controlled by an outside switch or an automatic timer Make sure that the switch is turned on or plug another electrical device into the outlet to check whether the outlet is operating properly The printer is in the sleep mode the Power Saving button lights Press the Power Saving button to return the printer to ready status The printer is in the power off mode For DN models sold in the EU only Turn on the power switch To not enter the power off mode set E i on the control panel The printer does not print Print LED off Cause What to do The printe
237. u tried to print is not a supported version Image Protect When ini is Selected the print quality is not reduced even with insufficient memory In that case i rflou is displayed and the printing is stopped When is seeded the print quality is reduced with insufficient memory In that case 1 is displayed and the printing is continued Binary Specifies the data format Select Sr for the Binary data and select f for the ASCII data Note Binary can only be used with network connection To use the Binary data make sure your application supports Binary data and that SEND CTRL D Before Each Job and SEND CTRL D After Each Job are set to No When this setting is set to Gri you cannot use TBCP Tagged binary communication protocol in the printer driver settings Text Detection When you select Cit inet text file is ponyered toi a a Pastocripi file when printing This setting is available only when you select P3 in the Emulation Meri PDF Page Size P the paper size when you send the PDF file directory from a computer or some other device If Fito is selected the paper size is determined based on the size of the first page that is printed ESCP2 Menu Item Settings default in bold Font Courier Prestige Roman Sans serif Roman T Orator S Sans H Script OCR A OCR B Pitch 10 cpi 12cpi 15cpi Prop Using the Control Panel 147 AL MX300 Series User s Guide Item S
238. ubtle tonal variations High Quality Good for documents containing fine information Removes moir patterns and backgrounds Although copying takes longer higher quality is obtained Copying 105 AL MX300 Series User s Guide 4 Press the F4 button GReady to Copy 1 4 Quality b Txt Photo C9 C9 C 69 5 Select the following items using A or V button and then press the OK button Settings Description RmvBckgrd You can adjust the density of the background by selecting from 5 levels 2 to 2 The higher the level the darker the image becomes The default value is 8 RmvMoire You can adjustthe image quality in moir patterns by selecting from 5 levels 2 to 2 The default value is amp Contrast You can adjust the image quality in contrast by selecting from 7 levels 3 to 3 The higher the level the greater the contrast becomes The default value is 8 6 Specify the value using the or gt button and then press the OK button Specifying the zoom ratio l Press the Copy button 2 Press the or button several times to select the 3 Press the F1 button repeatedly to select either F iris tab and press the F2 button GReady to Copy 1 Basic Setting gt Ad 100 Off 000N000 Density dor 4 Specify the settings using the A or V button and then press the OK button Copying 106 AL MX300 Series User s Guide
239. ucts and maintenance parts button online See Order Online on page 258 for details About the Printer Software 254 AL MX300 Series User s Guide e Fuser Unit Indicates the remaining service life of the fuser unit The service icon flashes when the fuser unit has some error or has neared the end of its service life Note The remaining service lives of the replacement parts are displayed only if genuine Epson parts are used Job Information c d e rg Job Information EPSON le Advanced l Status Replacement Parts Job formation Job Name Status User Computer Job Type gt Untitled Printing _Piselay Settings Refresh f Close i h g a Job Name Displays the user s print job names Other user s print jobs are displayed as b Status Waiting Indicates the print job is waiting to be printed Spooling Indicates the print job is being spooled on your computer Deleting Indicates the print job is being deleted Printing Indicates the print job is printed currently Completed Indicates the print job have finished Canceled Indicates the print job have been canceled Held Indicates the print job is on hold c User Displays the user name d Computer Displays the name of the computer that sent the print job e Job Type Displays the job type About the Reserv
240. unction nor hidden letters appear in all cases L1 Screen tone may be too dark hidden letters may not be printed on the entire print or hidden letters may not appear when photocopied depends on the models settings and combinations of photocopiers fax machine input device such as digital cameras and scanners output device such as printers printer driver settings of this product condition of consumables such as toner and output paper type For Windows users Note With this function the Print Quality setting is changed to Fine and the Toner Save setting is disabled Form Overlay function is also disabled 1 Click the Advanced Layout tab Printing 69 AL MX300 Series User s Guide 2 Select Copy from the Anti Copy Pattern drop down list 3 Favorites Basic Settings Advanced Layout Optional Settings Rotate by 180 E Zoom Options Output Paper LT 85x 11in Center Edit Form Custom Settings Security Watermark Add New Watermark E Header Footer Header Fo Anti Copy Pattem Add New Anti Copy Pattem Edt Deete oK j Cms Aw He If you want to make detailed settings click Edit Delete and make appropriate settings For details about each setting see online help 4 Click OK Printing Multiple Print Jobs at Once This function allows you to print several d
241. uplex printing is not available for Extra Thick _I If performing manual duplex 2 sided printing ensure that the paper is not curled Custom paper size Available paper source 2 MP tray L Lower paper cassettes Printer driver settings MP tray Printer driver settings Paper Size User Defined Size Paper Source MP Tray Paper Type Plain Semi Thick Preprinted Letterhead Recycled Color Labels Thick Extra Thick Special 762 x 127 mm at minimum and 215 9 x 355 6 mm at maximum Paper Handling 49 AL MX300 Series User s Guide Lower paper cassettes Printer driver settings Paper Size User Defined Size Paper Source Cassette 1 Cassette 2 2 Paper Type Plain Semi Thick Preprinted Letterhead Recycled Color Labels Thick Extra Thick Special 1 76 2 x 127 mm at minimum and 215 9 x 355 6 mm at maximum for Cassette 1 139 7 x 210 mm at minimum and 215 9 x 355 6 mm at maximum for Cassette 2 7 Available only when the optional paper cassette unit is installed Note 4 Depending on the quality of the non standard size paper the printing environment or the printing procedure the paper might skew Make a trial print run before you print on a lot of non standard size paper Duplex printing is not available for Labels and Extra Thick For Windows access the printer driver then select User Defined Size from the Paper Size list on the Basic Settings tab
242. utton to start a copy scan or fax transmission Numeric key pad Used to enter the number of copies or a zoom value in Copy mode Also enters numeric values such as the Time Setting in Setup Menu Clear button Use this button to clear the number of copies or delete a character when entering a text or numbers Status button Use this button to check the status of print copy and fax jobs the usage of consumable products and any warnings Data light Green On when print data is stored in the print buffer the section of printer memory reserved for receiving data but not yet printed Flashes when the printer is processing data Off when no data remains in the print buffer Error light Orange On or flashes when an error has occurred Return button Use this button to return to a higher hierarchical level while doing settings Getting to Know Your Printer 30 AL MX300 Series User s Guide u Function buttons F1 to F4 Use this button to move to a menu displayed on the LCD panel LCD menu list LCD menu contents vary according to the function or operation that you choose Note The screen below uses the Basic Setting display in Copy mode UlReady to Copy 1 a Basic Setting gt BAJ IE Utt Dnnnnn b Duplex Density F1 F2 F3 FA C296 6 06 a Use 4 or gt button to select tabs b UsetheF1 to F4 button to select
243. x images or copies the document table or exposure window for Auto Document Feeder may be dusty or scratched Clean those parts a white plate b document cover c exposure window for ADF d document table Cleaning and Transporting the Printer 201 AL MX300 Series User s Guide Cleaning the ADF pickup roller When the Auto Document Feeder has failed to feed paper open the ADF cover and wipe away the roller with a wet well wrung cloth and remove paper dust Transporting the Printer For long distances Before you move the printer prepare the location where you are going to place it See the following sections L Setting up the printer on page 15 L Finding the place for the printer on page 17 Repacking the printer If you need to transport your printer for long distances carefully repack it using the original box and packing materials 1 Turn off the printer and remove the following items L Power cord L Interface cables Cleaning and Transporting the Printer 202 AL MX300 Series User s Guide L Loaded paper LJ Installed options 2 Attach the protective materials onto the printer then repack the printer in its original box Ga Important When moving the printer always keep it horizontal For short distances Before you move the printer prepare the location where you are going to place it See the following sections L Setting up the printer on pag
244. x64 clients Client only Environments 2 When using the LPR connection in Windows 8 7 Vista Vista x64 XP or XP x64 L When using the Standard TCP IP connection in Windows 8 7 Vista Vista x64 XP or XP x64 L When using the EpsonNet Print TCP IP connection in Windows 8 7 Vista Vista x64 XP or XP x64 Note If the user account used to logon to a client is different from the user account used to connect to the server the job management function is not available About the Printer Software 256 AL MX300 Series Notice Settings r n Q Notice Settings EPSON mw Advanced E a v Monitor the printing status More Settings l b pe Pop up Notice v Notify when errors occur Notify when wamings occur Notify when printing completed IV Allow monitoring of shared printers d IV Display the Order Online window automatically e Display once a day when a replacement part is low f C Display only when a replacement part first becomes low g More Settings h IT Monitor Settings l i 9 x e Monitor the printing status check box When this check boxis selected EPSON Status Monitor monitors the printer status during a print job is processed More Settings button Opens the More Settings dialog box to set how to display the tray icon Pop up Notice Sets the notific
245. your environment you can use a domain name for the folder path 6 Pressthe OK button Note 7 necessary specify the desired settings such as Basie File 3 For details about each setting see Scan iode menu list on gee 80 7 Press the Start button The printer starts scanning Scanning 83 AL MX300 Series User s Guide Sending scanned data by e mail 1 Press the Scan button 2 Place your original either on the document table or in the Auto Document Feeder For details on how to set your original see Setting Your Originals on page 50 3 Press the F3 button on the control panel easpecify scan address en F1 F2 F3 FA 20 3C 4 Press the or button several times to select the iria tab and press the F1 button 5 Pressthe F1 or F3 buttons to select the items and enter a destination e mail address and subject Item Description Address List Address Select a destination from the Address Book Direct Enter the mail address directly Up to 64 characters Delete Delete the selected address Input Subject Input the e mail subject Reply Address Select a reply destination from the Address Book Address Direct Enter the reply mail address directly Up to 64 characters Delete Delete the selected reply address Note A maximum of 255 characters can be entered for the destination e mail address 6 Press the OK button Note

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