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4-Port SIP VoIP Gateway - PLANET Technology Corporation.
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1. s 59 Chapter SIP TUNK e E 62 62 Chapter 11 Route Plan 66 IBN od do Mode TT TH CC 66 11 2 Fot Nor PABX 70 Chapter 12 uxuyasi ae 74 J D Oy Ti CC I 74 2 12111C i E E E E E 74 o MAS P S n unu Sus 75 Chapter 13 76 76 Appendix A Default Setting T 77 Appendix B Changing IP Address or forgotten admin password 78 PLANET Networking amp Communication In ter net Telephony Ga te way VGW 400 Series Chapter 1 Introduction Cost effective High performance PoE VoIP Phone To build high performance VoIP communications at a low cost PLANET now introduces the latest member of its gateway family the VGW 400 Series enterprise class 4 port SIP VoIP Gateway The VGW 400 Series provides added flexibility during migration to Unified Communications by supporting the traditional analog devices These devices include analog phones fax machines modems voicemai
2. lo lilo o ES e 1 4 Please use Country Template to select your local country profile which will be applied Click to load those country tone parameters to system and change if it is necessary For those countries are not showed in the list please select a closed country and edit tone parameters to match your country You can send an email with the tone definition to Planet if you would like to put your country tone into the list 5 4 NAT Traversal VGW 400 Series supports the following NAT traversal methods when it was situated behind route PLANET Networking amp Communication In t erne t Teleph ony Ga te way VGW 400 Series e NAT Traversal Disable NAT traversal features STUN All No matter which NAT type server is used STUN is always to be used for NAT traversal STUN Server STUN Server IP address Behind NAT Use DMZ for NAT traversal mE IP Sharing Address public IP sharing address You need to Ut specify the port mapping or DMZ for all required ports 43 PLANET Networking amp Communication k4 Chapter 6 VoIP Advance 6 1 SIP SIP Audio Ring SIP Hold Type SIP Compact Form Session Refresher SIP Ti msec SIP T2 msec SIP T4 msec Invite Linger Timer msec General Linger Timer msec Cancel General No Response Timer msec General Request Timeout Timer msec Cancel Invite No Response Timer msec Provisional Time
3. PLANET Networking amp Communication In ter net Teleph ony Ga te way VGW 400 Series Appendix B Changing IP Address or forgotten admin password To reset the IP address to the default IP address 192 168 0 1 LAN or reset the login password to default value press the reset button on the front panel for more than 5 seconds After the device is rebooted you can login the management Web interface within the same subnet of 192 168 0 xx After pressing the Reset button all the system data will be reset to default if possible back up the config file before resetting 78
4. MAC Address VOIP Setting D Network Type Fixed IP VOIP Advance WAN 192 168 1 40 IP Address LAN 192 165 0 1 Dialing Plan g IPV6 IP Address FXS Setting Firmware vgw 400series v 1 0 bin FXO Setting S SIP Trunk Route Plan 4 D Status Maintenance Q Logout Network Type The Network Interface Type Settings Display IPV6 address 12 2 Line Status Device Status SIP Trunk Status 74 PLANET Networking amp Communication In t erne t Teleph ony Ga te way VGW 400 Series Refresh Interval The time to refresh the status second 12 3 SIP Trunk Status Concurrent Call The concurrent calls are used for this SIP trunk 75 PLANET Networking amp Communication In er ne t Teleph ony Ga te way VGW 400 Series Chapter 13 Maintenance VGW 400 Series can be managed by this management page to upgrade firmware or Reset this device Backup Backup the system settings for restoring purpose Reset to Default Reset system setting to factory default value 13 1 Firmware Update This maintenance page provides the firmware upgrade features 76 PLANET Networking amp Communication In t er ne t Teleph ony Ga te way VGW 400 Series Appendix A Default Setting Default WAN IP 172 16 0 1 Default subnet mask 255 255 255 0 Default Gateway 172 16 0 254 Default PC IP 192 168 0 1 Default Login User Name Default Login Password T1
5. Backup Route Active Active the backup route or not Hunting Type The hunting method will be used for this route Please refer to the Primary Route Route DM Group Select DM group 1 to 4 in case the backup required the DM before to make the call The DNIS is unchanged by the primary route DM and same as the DNIS before routing For example the DNIS is 886282265699 and primary DM group remove 886 and use it DNIS 282265699 to make call When backup route is started the DNIS is still unchanged as 886282265699 This makes the DM easy to predict and implement 72 PLANET Networking amp Communication Inter net Telephony Gateway VGW 400 Series 3 special default route VOIP Default Route and FXO default Route and FXS default Route are used as the default routing when there is not any other routing are matched It is not recommended to disable these 3 default route The FXO default route is used when a FXO incoming call s default routing VOIP default route is used for a VOIP incoming call s default routing FXS default route is used when a FXS outgoing call default was routing 73 PLANET Networking amp Communication In t erne t Teleph ony Ga te way VGW 400 Series Chapter 12 Status 12 1 Device Status PLANET 4 Port SIP VoIP Gateway Wetworking amp Commenicalion P DE Deling D Line Status 5IP Trunk 5tatus Model VOW 402 NAT Setting 9
6. 15 PLANET Networking amp Communication In t erne t Teleph ony Ga te way VGW 400 Series REFER RFC3515 Supports Outbound Proxy Supports Primary and Backup SIP Server Supports STUN NAT Traversal Supports rport parameter RFC 3581 Configure SIP local Port SIP QoS Type DiffServe or QoS Accept Proxy Only Yes or No G 711 A law u law G 729A G 723 1 6 3K 5 3K Select voice codec priority Local or Remote Voice Payload size ms configuration Silence Suppression VAD CNG LEC Line Echo Canceller Max Echo Tail Length G 168 32 64 and 128ms Packet Loss Compensation Automatic Gain Control Audio Codec In band out of band DTMF RFC4733 RFC2833 SIP INFO Adaptive Configurable Jitter Buffer G 168 Acoustic Echo Cancellation Configure RTP basic Port RTP QoS Type DiffServ or TOS Phone Book 50 records for peer to peer calls Dialing Plan with drop replace Insert dialing digits Selects first digit and inter digit timeout duration Sec Selectable Call Progress Tone Support Specified Line Calling 16 PLANET Networking amp Communication FXS Line Configuration Internet Telephony Gateway VGW 400 Series Supports Peer to Peer dialing FXO connects to PSTN Line FXS connects to analog phone set or PABX Caller ID recognition DTMF before after 1st ring and FSK before 1st ring ETSI and Bellcore DTMF Caller ID start and stop BIT configurable Current Drop Detecti
7. PLANET Networking amp Communication User s Manual 4 Port SIP VolP Gateway VGW 402 VGW 400FS VGW 400FO www PLANET com tw PLANET Networking amp Communication In ter net Teleph ony Ga te Way VGW 400 Series Copyright Copyright 2013 by PLANET Technology Corp All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of PLANET PLANET makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties merchantability or fitness for any particular purpose Any software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not this company its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Further this company reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes All brand and product names mentioned in this manual are trademarks and or registered trademarks of t
8. Require PRACK is mandatory required Quality of Service Type for SIP signaling None Not using QOS Tag and not enables QOS DiffServ Differentiated Services Value Input DSCP value 0 63 for DSCP TOS Type of Service which include IP precedence value and TOS 40 PLANET Networking amp Communication 5 2 Audio Internet Telephony Gateway VGW 400 Series Codec 1 Codec 2 Codec 3 Codec 4 Codec 5 G 711u Payload Size G 723 Payload Size G 711a Payload Size G 729 Payload Size Codec Priority DTMF Relay Silence Suppression RTP Basic Port RTP QoS Type Bit Rate Os sk I Local Remote RFC 2833 Fall Back to Inband Enable Disable 16384 None Codec 1 5 The preference codec priority G 711a Payload Size G 723 1 Payload Size Codec Priority Silence Suppression G 711 A law payload size G 723 1 payload size Selection order to match the remotely SDP for codec selection Local SDP Order Use local SDP order to match codec Remote SDP Order Use Remotely SDP order to match codec Enable Start the voice activity silence detection when detect silence for 60 seconds it will hang up the call For FXO use Disable Send silence packets as normal voice packet no silence detection 4 PLANET Networking amp Communi
9. or bridge mode Here is the setting for NAT related service 4 1 DHCP Srv DHCP Server UPnP Bandwidth URL Filter IP Filter MAC Filter App Filter Port Filter Port Fwd DHCP Server Enable Disable Client Range Start IP 192 168 0 2 Client Range End IP 192 168 0 100 pas Server DNS Server 2 DHCP Server Enable DHCP server or not Client Range End IP Specify DHCP client lease end IP Submask Specify the subnet mask DNS Server 2 Specify the DNS server 2 address 4 2 UPNP Universal Plug and Play server DHCP Srv Bandwidth URL Filter IP Filter MAC Filter App Filter Port Filter Port Fwd UPnP Server Enable Disable UPNP Server Enable UPNP server or not 33 PLANET Networking amp Communication In t erne t Teleph ony Ga te way VGW 400 Series k4 4 3 Bandwidth Bandwidth Control By using bandwidth control feature the user can manage the traffic based on their needs DHCP Srv UPnP Bandwidth URL Filter IP Filter MAC Filter App Filter Port Filter Port Fwd Bandwidth Control Enable Disable Download Bandwidth oo Kbps Upload Bandwidth o Kbps Setup Method O Percentage IO specific Priority 1 Download Maximum 0 Kbps Reserved lo Kbps Priority 2 Download Maximum 0 Kbps Reserved lo Kbps Priority 3 Download Maximum 0 Kbps Reserved lo Kbps Priority 1 Upload Maximum 0 Kbps Reserved lo Kbps Priority 2 Upload Maximum 0 Kbps Reserved
10. Alive Enable Disable Keep Alive Time sec Secondary Proxy Enable 9 Disable Secondary Proxy Server Secondary Proxy Server Port Secondary Outbound Proxy Server Secondary Outbound Proxy Server Port Register Expires 120 Secondary Proxy Server Keep Alive Enable Disable Keep Alive Time sec Explanation Domain The SIP domain for register or call making Primary proxy server Primary SIP registrar server port number port Outbound Proxy server Primary outbound proxy server port number port 56 p LANET Internet Telephony Gateway VGW 400 Series Keep Alive Time sec Specify time to send SIP register message to proxy server Secondary proxy Secondary SIP registrar server address server Secondary outbound Secondary outbound proxy server address Secondary Proxy server Register Expire SIP register time to leave Keep Alive Time sec Specify time to send SIP register message to proxy server 8 3 Caller ID The call ID sends to FXS port of analog phone set to display caller name or phone number FXS Line SIP Proxy Caller ID Others Caller ID Mode DTMF Polarity Reverse Before Caller ID Cb res No Dual Tone Before Caller ID Caller ID Present Before First Ring v DTMF Caller ID Start Digit Pa m lt lt Caller ID Stop Digit Caller ID Mode Caller ID mode to be used for phone FSK Bellcore FSK ETSI DTMF Dual tone before caller Send Dual
11. DNS Server IP network 12 Server2 Secondary DNS Server IP network Enable VOIP VLAN or not When enable VOIP VLAN the WAN port VOIP VLAN can be only accessed by VLAN If it is required to manage the VGW Series Gateway Administrator can use LAN port to access this gateway instead VOIP VLAN ID VLAN ID range to be used 2 4096 LAN Setting Management This LAN port is used for management purpose not used for Mode register to SIP Server or data voice routing DHCP function on the LAN port The LAN port functions as a DHCP server network devices connected to them will be assigned one IP NAT mode address according to DHCP server IP range Please refer to command NAT setting on the left side commands how to define DHCP IP address IP Address IPV4 address Net mask IPV4 network subnet mask I At this mode both WAN and LAN ports are configured to Bridge mode Switch Hub features LAN port access to WAN port directly DNS Setting It support Planet DDNS Easy DDNS DynDNS or disable the DDNS feature Domain Name your Domain Name 24 PLANET Networking amp Communication In ter net Telephony Ga te way aL ee Inout your password aM pou VGW 400 Series For Planet DDNS function more detail information please refers the Appendix Planet DDNS page 3 2 Device Time Setting VGW 400 Series support SNTP with time zone and daylight saving Device Setting gt Time Devi
12. HTTPS Service Access limitation from WAN port Configure Service ports at HTTP HTTPS and telnet Services 18 PLANET Networking amp Communication In erne t Teleph ony Ga te way VGW 400 Series e Phone Debug Module Device Control Call Control DB Verbose SIP Debug Module Register Call SIP Message Others SNTP Debug Module Device Debug Module DSP Debug Provides System Status Logs Connect to external SYSLOG Server Status display Network Line SIP Trunk status Diagnostics debug through Syslog Event Notice Debug in real time by Telnet Auto Provision via HTTP Server SNMP V2 Trap Configuration Backup Restore Dual Firmware Image Backup Reset to factory Default mm Two 10 100 BASE T RJ 45 Ethernet ports Four RJ 11 ports DC power jack 19 PLANET Networking amp Communication In t er ne t Teleph ony Ga te way VGW 400 Series Chapter 2 Installation Procedure 2 1 Web Login Step 1 Connect a computer to an LAN port on the VGW 400 Series Your PC must set up to the same domain as 192 168 0 X as the VGW 400 Series Step 2 Start a web browser To use the user interface you need a PC with Internet Explorer version 6 and higher Firefox or Safari for Mac Step 3 Enter the default IP address of the VGW 400 Series 192 168 0 1 into the URL address box Step 4 Enter the default user name admin and the default password admin and then click Login to enter Web based user int
13. On 0 8000ms 1000 Ring Off 0 8000ms 2000 Ring Level 10 95volt 94 Frequency 10 70HZ Specify the ringing frequency value default is 20HZ Ring off 0 8000ms Specify the ringing off value default is 2000msec 48 PLANET Networking amp Communication Chapter 7 Dialing Plan 7 1 General General Dialing Rule Digit Manipulation First Digit Time Qut sec Inter Digit Time Out sec End of Digit Retrieve Number em stem Explanation Internet Telephony Gateway VGW 400 Series Phone Book First Digit Time Out Specify the duration of the first digit to be dialed when the FXO port was OFF Hook The range is 1 60 sec End of Digit The assigned key was treated as end of dial and dial out immediately 7 2 Dialing Rule igit Manipulation _ J conce 1 v New Total Record 0 Total Page 0 Dialing rule is used to speed up the dialing procedure Some users don t like to use the end of dialing digit such as the administrator can use dialing rule instead The longest prefix will be matched first 49 PLANET Networking amp Communication In er ne t Teleph ony Ga te way VGW 400 Series Item Explanation Dialed Prefix The prefix to be matched The following is an example for dialing rule Mobile call is starting with 09 and it is 10 digits Long distance call is starting with O and it is 10 dig
14. SIP Encryption Supports Outbound Proxy STUN NAT Traversal Supports Primary and Backup SIP Server gt rials Supports peer to peer dialing 2 line FXO connects to PSTN line 2 line FXS connects to analog phone set or PABX Caller ID recognition DTMF before after 1st ring and FSK before 1st ring ETSI and Bellcore DTMF Caller ID start and stop BIT configurable T 38 fax volume configuration 10 PLANET Networking amp Communication In er ne t Teleph ony Ga te way VGW 400 Series m Line ID Line Phone number Polarity Reversal detection or generation for call establish and billing B VoIP dial to FXO PSTN Line 1 stage dialing and 2 stage dialing Outgoing SIP Caller ID selection a Caller ID detection mode by country selection gt au m Prefix match and length B Priority Cyclic Simultaneous Ring B Programmable Hunting Cycle 11 PLANET Networking amp Communication Internet Telephony Gate way VGW 400 Series 1 2 Package Contents Thank you for purchasing PLANET Internet Telephony Gateway system VGW 400 Series This Quick Installation Guide will introduce how to finish the basic setting of connecting the web management interface and the Internet Open the box of the Internet Telephony Gateway system and carefully unpack it The box should contain the following items VGW 400 Series x 1 Quick Installation Guide x 1 User s Manual CD
15. VGW Series Gateway The user access right which only allows setting some user related features 27 PLANET Networking amp Communication In Teleph ony Ga te way VGW 400 Series Login Password The desired web page language used when the account was login 3 5 Debug Setting VGW 400 Series provides the real time debug to syslog or through telnet interface It generates the debug information based on debug level and modules Since the generating debug will consume system resources it is recommended to turn on only for necessary and under Planet FAE s instruction 2 Network Time Advance User Login Debug Event Notice Provisioning SNMP PABXMODE Device Setting phoneMgr NAT Setting Debug Module CI Device Control Contro Clos VOIP Setting Debug Level Emergency v VOIP A H dvance SipMgr iali l Dialing Plan Debug Module Register Ocan sip Message Clother FXS Setting Debug Level Emergency v FXO Setting SNTP SIP Trunk Debug Level Emergency v Route Plan ae Debug Level Emergency Status emaclt Maintenance Debug Level Emergency v Logout SYSLOG O tnavie oeste Check for start from Any Time Start from Any Time Syslog Start YYYY MM DD HH MM Syslog Stop YYYY MM DD HH MM Syslog Server Syslog Port DSP Debug Enable Dissbie DSP Capture Server DSP Capture Port Syslog Enable or disabl
16. a range End IP The stopping IP for a range 35 PLANET Networking amp Communication In t er ne t Teleph ony Ga te way VGW 400 Series Port Target Create Control List Priority 1 v Type Port Configure Type Unique Port Range Port Protocol TCP k4 Create Control List Priority 1 v Type Port Configure Type Q Unique Port Range Start Port End Port Protocol TCP ww Item Explanation Priority value for the target Configure Type Unique port number or a range of port number Unique Port the port number to be added Protocol protocol for the port Port Range Start port the starting port number port the stop port number Protocol protocol for the port range 36 PLANET Networking amp Communication In er ne t Teleph ony Ga te way VGW 400 Series Application Target Create Control List Priority 1 Application v select Select i100bao 100ba0 a Chinese P2P Program applejuice Apple Juice P2P filesharing ares Ares P2P filesharing bittorrent Bittorrent P2P filesharing Ex directconnect Direct Connect P2P filesharing edonkey eDonkey2000 P2P filesharing fasttrack FastTrack P2P filesharing ftp FTP File Transfer Protocol gnutella Gnutella PZP filesharing Ex foxy goboogy a Korea
17. arrived the stutter tone will be used instead of regular dial tone This feature is dedicated to FXS only Line Congestion Code When receiver s end was contacted successfully from originated site but the receiver site is busy and does not wish to answer the call at this time the system will response the code default is 600 FXO only SIP Info Flash Mode When you enable the feature system will make flash key to send SIP message by sip info Encrypt Disable disable encryption function VGCP is a proprietary layer 2 link protocol working at between IP stack and NIC driver for VoIP anti blocking The core patent pending VGCP is industry s most state of art voice service provider class security protocol whose scalability and flexibility results in not to compromise voice quality and overhead VGCP controls and monitors full voice signaling and media flow intelligently meanwhile disguise sip and RTP packets into normal allowed data packets such as DNS and 46 PLANET Networking amp Communication In t er ne t Teleph ony Ga te way VGW 400 Series TF TP and makes two way encryption and decryption driven by user customized policy VGCP is fully transparent to upper SIP proxy or UA which means Voice Guard can work with any 3rd party soft phone ATA Gateway IP Phone IADs and SIP Proxy or Server not like some competitors which take effect on their own device and soft switch 6 2 Audio The setting page i
18. of day in the month 01 First occurrence of day 02 Second occurrence of day and 05 Last occurrence of day Hour 00 to 23 26 PLANET Networking amp Communication In er ne t Teleph ony Ga te way VGW 400 Series 3 3 Device Advance Setting PABXMODE Event Notice Provisioning Advance User Login Debug Time Network Device Setting NAT Setting HTTP Service Port 80 VOIP Setting HTTPS Service Enable Port 443 Disable VOIP Advance Telnet Service Enable Port 23 O Disable Dialing Plan Enable ODisable HTTP HTTPS Service Access on WAN FXS Setting Parameter Description HTTP Service The Administrator Web service port the default is 80 HTTPS Service The https web service port the default is 443 3 Service The telnet service port the default is 23 When click the disable option The WEB service will be rejected on WAN port so please be careful HTTP HTTPS with this function If you wanted to enable WAN port again you Service access need to access this device from its LAN port to connect to WEB pages and enable WAN port 3 4 User Login Setting Three level of users can be used administrator supervisor user Each level of users has different predefined access level Extension Settings Administrator The administrator level user who has full access authority to
19. the digit length to be matched as a condition The stop digit position to be replaced Example of Digit Manipulation Settings Stop Replace Test DNIS Result DNIS Mall ra m o fo we 8062123456 _ _ aak h ia on ae o 2 s one eesov2ouss _ o s ao one am emASS _ _ o e eos ___ 7 4 Phone Book Phone Book is used for peer to peer call 51 PLANET Networking amp Communication In erne t Teleph ony Ga te way VGW 400 Series This field supports called number only If you enter words text here it wills routes to proxy server automatically Export the phone book records 52 PLANET Networking amp Communication In t erne t Teleph ony Ga te way VGW 400 Series Chapter 8 FXS Setting The FXS line setting includes each line number and SIP proxy settings 8 1 FXS Line TEL No The telephone number of each FXS port 53 M PLANET f Networking amp Communication Internet Telephony Gateway VGW 400 Series Modify Line Setting Line ID Line Type Line State Forward Reason F rw rd TEL M Answer Timeout sec Call Waiting Reject Anonymous Call Hot Line Hot Line TEL Polarity Reversal Generation Current Drop Generation Input Encode Gain Dutput Decode Gain FAX Relay Vice Mail Subscription Caller ID Mode SIP Caller ID Mode Register Ty
20. the user manual PLANET 4 Port SIP VoIP Gateway p Device Setting Advance User Login Debug Event Notice Provisioning NAT Setting IP Support IPV4 Only VOIP Setting IPV 4 Only WAN Setting IPV4IIPV6 Network Type IPV 6 Only VOIP Advance 21 PLANET Networking amp Communication In er ne t Teleph ony Ga te way VGW 400 Series PLANET 4 Port SIP VoIP Gateway Time Advance User Login Debug Event Notice Provisioning Device Setting NAT Setting IP Support IPV4Only w vor seno C VOIP Advance Network Type Dialing Plan IP Address PPPOE _ FXS Setting Netmask 255 255 0 0 FXO Setting Default Gateway 172 16 0 254 SIP Trunk DNS Server1 168 192 1 12 Selection of IP Support Network Connection Type 2 3 Changing IP Address or Forgotten Admin Password To reset the IP address to the default IP Address 192 168 0 1 WAN or reset the login password to default value Press the reset button on the front panel for more than 5 seconds After the device is rebooted you can login the management WEB interface within the same subnet of 192 168 0 xx After pressing the Reset button all the system data will be reset to default if possible back up the config file before resetting 22 PLANET UN Internet Telephony Gateway VGW 400 Series Chapter 3 Device Setting From this setting category all devices related to param
21. this call and play dial tone to SIP trunk to wait for SIP trunk user to dial digits and send these digits to FXO PSTN network one by one Keep Alive Time sec opecify interval time to send SIP register message to proxy Server 65 PLA Internet Telephony Gateway VGW 400 Series Chapter 11 Route Plan The routing policy is the core feature of VGW 400 Series The policy is based on incoming call type destination length and prefix code to determine the outgoing call routes and process There are three routes to go for each incoming call port as follows The following rules do not apply to PABX Mode For VGW 402 only Note 1 VOIP incoming call to VGW 400 Series it routes to either FXO or FXS interface and vice versa 2 FXO incoming call to VGW 400 Series it routes to either VoIP or FXS interface and vice versa 3 FXS incoming call it means FXS off hook and dialing out to VGW 400 Series it routes to either FXO or VoIP interface and vice versa 11 1 For PABX Mode interface For this application FXS outgoing call was routed to either VOIP or FXO and vice versa The default route is that VOIP incoming call was routed to FXS and FXS call was routed to VOIP network The PABX mode follows these rules to routes call as follows Note 1 When FXO has incoming call to VGW 400 Series it routes to FXS port only 2 When VoIP has incoming call to VGW 400 Series it routes to FXS port only 3 When FX
22. used PSTN caller ID The display name will be the collected PSTN caller ID SIP display name The display name will be the Display Name set in this SIP trunk FXO Tel NO The display name will be the incoming FXO s TEL No set on FXO lines User ID The SIP caller ID will be used according to the following type e SIP user ID If the SIP user ID is set the SIP user ID set in this SIP trunk will be used and the domain SIP proxy will be the host part The SIP FROM header s URL will be the SIP User or SIP User 0 5 Proxy Server e PSTN caller ID If the PSTN caller ID will be used in SIP URL the SIP FROM header s URL will be PSTN Caller ID local IP address 64 PLANET Networking amp Communication In erne t Teleph ony Ga te way VGW 400 Series For DNIS is Register When you have a call from VoIP to FXO to call out to PSTN TEL network there are two methods can be used FXO port dialing out only 1 stage dialing When there is an SIP trunk incoming call to VGW 400 Series it selects a free FXO port and dial out digits directly without doing DM and routes plan directly Note If VGW 400 Series was configured to PABX Mode the incoming call from VoIP or FXO port only route to FXS port However the outgoing call from FXS port goes to either VoIP or FXO port depend on DM and routes plan 2 stage dialing When there is an SIP trunk incoming call to VGW 400 Series it answers
23. x 1 Power Adapter x 1 12V RJ 45 x 1 If any of above items are damaged or missing please contact your dealer immediately 1 3 Physical Specifications gt Dimension 175x32x126 Netweight 500g with package e PLANET Internet Telephony Gateway VGW 400 Series 3 WAN LAN Proxy Status Power Front Panel of the VGW 400 Series FXO DC 12V ITI E WAN CEN Rear Panel of the VGW 400 Series VGW 402 DC 12V Rear Panel of the VGW 400 Series VGW 400FS 12 PLANET lt Networking amp Communication Internet Telephony Gateway VGW 400 Series FXO Reset I u 4 1 2 1 Rear Panel of the VGW 400 Series VGW 400FO LED definitions LED definitions Function Description When the power adapter is connected the LED will light up green Status When system startup successfully the LED will light up green LED Proxy When the gateway is registered successfully to a SIP Proxy this will light up green WAN This LED lights up green when the gateway s WAN port is LAN physically connected to the public internet When data is transmitted through this port it will flash green This LED lights up green when the gateway s LAN port is physically connected to a local network Refer to Rear Panel section When data is transmitted through this port it will flash green The status LED for FXO and FXS ports these LED light up amber oran
24. E MN 20 2 2 Configuring the Network Setting 21 2 3 Changing IP Address or Forgotten Admin Passwotd 22 Chapter 3 Device Setting u 23 3 1 Network 23 3 2 Device Tini e Seting 25 3 3 Device Advance SIBI RT T UT ET 34 User Login 5Soelline 27 bin li uu aad 28 S OI AG MM Tio 29 351 PURO PEOVISTOPHIE 2 2222 6e 29 NIM c 30 3 9 PABX MOJ 31 Chapter 4 NAT Setting 33 4 1 DHCP Sty DACP Server uu al u E Fap Pie bao 33 4 2 UPNP Universal Plug and Play server 33 4 3 Bandwidth Bandwidth Control eese 33 MAURE TPN u uuu E m 37 adiac T NE 38 m 38
25. FXO to IP side default is O dB Adjust the volume from IP side to FXS FXO default is 0 dB Enable T 38 Fax Relay or T 30 Fax Bypass or not Input Encode Gain Output Decode Gain FAX Relay T 30 Fax Bypass only supports G711a law Voice mail subscription Enable voice mail subscription MWI or not Caller ID mode Inhibit don t send caller ID to analog phone Transparent send caller ID to analog phone Inhibit don t send caller ID to IP SIP side Transparent send caller ID to IP SIP side SIP caller ID mode Register Type Register register to proxy If it is not registered to SIP proxy the FXS line still can use SIP trunk for VOIP call Predefine When it is set to predefine VGW 400 Series does not send register message out Internal When it is set to internal VGW 400 Series does not send register message out the FXS line still can use SIP trunk for VOIP call or call locally TEL No The registrar telephone number The SIP user ID for register and call making User Password The SIP password for register and call making 55 PLANET f Networking amp Communication In t erne t Teleph ony Ga te way VGW 400 Series 8 2 SIP Proxy The SIP proxy server defined here is dedicated used for FXS lines FX5 Line Caller ID Others Domain Primary Proxy Server 10 1 1 2 Primary Proxy Server Port 5060 Outbound Proxy Server Outbound Proxy Server Port 5060 Primary Proxy Server Keep
26. S make a dial out the routes call was redirected to either VoIP or FXO according to this gateway s DM and routing plan 66 PLANET Networking amp Communication In t erne t Teleph ony Ga te way VGW 400 Series Device Setting W Incoming Call Type s voimpals Nnesae 1 23 4 FxS 02 ren patact Route Lee 12 vem wl Dafsuh Roote 1 9 wore Total 1 Total Pager i Page 1 Setting WOIP Setting VOIP Adwance Eialina Man Gh FES Selling i Setting SIP Trunk 4 n lan Status Maintenance D I LUE Incoming Call Type The incoming call port is FXS or VOIP Matched Incoming List Matched DNIS incoming interface target Outgoing Type The outgoing call from FXS port can only go to either FXO or VOIP Create Route Plan Click Routes Plan then create a new routing policy Create Route Plan Incoming Call Type Matched Prefix Matched Incoming List Outgoing Type Hunting Type Priority Ring DM Group None Backup Route Active Ooo oo 67 PLANET Networking amp Communication In Teleph ony Ga te way VGW 400 Series Create Route Plan Incoming Call Type Pre Matched Incoming List Lineo Jlineo2 Select All Unselect All m Outgoing Type Hunting Type Routing List H
27. Tone before caller ID for FSK ETSI used only od PLANET Networking amp Communication In erne t Teleph ony Ga te way VGW 400 Series DTMF caller ID start specify the DTMF caller ID start digit default is D the range is digit Ato D or 8 4 Others Flash time and current drop generation detection time SIP Proxy Caller ID Min Flash Time 80 800msec 400 Max Flash Time 80 800msec Current Drop Time msec 58 PLANET Networking amp Communication In ter net Telephony Ga te way VGW 400 Series Chapter 9 FXO Setting The FXO Setting contains the FXO related parameters FXO Line TM state oo Hot Line TEL lt 1 4 2 Active Active TEL No The reference telephone number e g PSTN TEL of line 9 1 FXO line Modify Line Setting Line ID 1 Line Type FRO Line State Active O Inactive TEL No ss Polarity Reversal Detection C Yes n Current Drop for Disconnect Yes 9 Incoming Call Handling FXS Hot Lime TEL Playback Voice File Repeat Count Voice File Name MuLaw mono Flash Time msec 300 FAX Relay T 38 bee Input Encode Gain Odb Output Decode Gain Odb v Dialing Answer Delay Time sec 3 PSTN Answer Ring Count 2 Caller ID Mode ETSI 59 PLANET Networking amp Communication In t erne t Teleph ony Ga te way VGW 400 Series Line State Set to active if this Line i
28. attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment All guidelines of this and of the computer manufacture must therefore be allowed at all times to ensure the safe use of the equipment Customer Service For information on customer service and support for the Planet Product please refer to the following Website URL http www planet com tw Before contacting customer service please take a moment to gather the following information Internet Telephony Gateway System serial number and MAC address Any error messages that displayed when the problem occurred Any software running when the problem occurred Steps you took to resolve the problem on your own Revision User s Manual for PLANET Internet Telephony Gateway Model VGW 400 Series Rev 1 0 October 2013 PLANET Networking amp Communication In t er ne t Teleph ony Ga te way VGW 400 Series TABLE OF CONTENTS Chapter 1 Introduction u u uu u 7 I uu u u E PI AIA P OA A A E 10 1 2 Package IRI NIENTE TOT 12 1 5 Physical Specifications pe reri 12 Jo O L Y u uu c C 14 Chapter 2 Installation Procedure 20 PN
29. cation Internet Telephony Gateway VGW 400 Series RTP QoS Type IP QoS tag for RTP stream DiffServ The differentiated service QoS tag will be used Input DSCP value 0 63 for DSCP TOS Type of Service which include IP precedence value and TOS 5 3 Tone The setting page is used to setup the tone to be generated FXS or detected FXO The detected tone is the Disconnect 1 amp 2 for FXO use and the others are for generating when FXS received the bye from IP side or waiting time out by analog phone which keeps handset pick up it will send busy tone to analog phone To recognize correct disconnect tone is very important for PSTN status supervision to release FXO port after call was dropped NAT Traversal Country Template Select Country Use puraqa Ring Back Busy Disconnect 1 Call Waiting Continuous 350 Cadence v NG Cadence v 440 Cadence v aso Cadence v 350 Continuous 1400 Cadence v 900 Cadence soo Cadence 480 SIP Audio Tone Cadence 480 13 500 1000 1000 o 100 1 fo o ee TNT Y N
30. ce Setting vance ser Login rovisionin PABXMODE 2013 10 04 09 50 49 NAT Setting NTP Time Server 168 95 195 12 VOIP Setting NTP Refresh Interval sec 43200 VOIP Advance Time Zone GMT v Dialing Plan Daylight Saving FXS Setting 6 FXO Setting SIP Trunk Route Plan Status o Maintenance Logout Parameter Description Current Time Time date and year display NTP Time SNTP time server IP address Server a Refresh The interval time to sync NTP server in seconds Interval sec The time zone where VGW Series Gateway is located Time Zone Standard Use a predefined standard time zone Customize Use a user defined time zone 25 PLANET Networking amp Communication Internet Telephony Gateway VGW 400 Series 5 Daylight Saving Auto Auto adjust daylight saving timer or not daylight saving timer or not Daylight Bias offset added to the Bias when the time zone is daylight saving time Daylight Start Standard Start The date that a time zone enters daylight time Month 01 to 12 Week Day Sunday to Saturday Apply Week Day 01 to 05 Specifies the occurrence of day in the month 01 First occurrence of day 02 Second occurrence of day and 05 Last occurrence of day Hour 00 to 23 The date that a time zone enters daylight time Month 01 to 12 Week Day Sunday to Saturday Apply Week Day 01 to 05 Specifies the occurrence
31. cols and Standard IPv4 RFC 791 and IPv6 IPv6 auto configuration RFC 4862 Data Networking IPv6 only IPv4 only or dual stack MAC address IEEE 802 3 MAC clone setting 14 PLANET Networking amp Communication Voice Gateway Internet Telephony Gateway VGW 400 Series Vendor Class ID IP ICMP ARP RARP SNTP Static IP DHCP Client RFC 2131 WAN port DHCP Server LAN port NAT Server RFC 1631 PPPoE Client DNS Client TFTP Client DDNS Planet DDNS Easy DDNS DynDNS Firewall URL IP MAC Port Filter Application Program Filter Port Forwarding TCP UDP or both Bandwidth control download and upload maximum bandwidth priority setting UPnP Server at LAN port Behind NAT use DMZ for NAT traversal SNTP with time zone and Daylight Saving TCP UDP RFC 793 768 RTP RTCP RFC 1889 1890 IPV4 ICMP RFC 792 VoIP VLAN Support 802 1Q 802 1P VLAN ID Range 2 to 4094 VLAN Priority to 7 Highest Priority QoS DiffServ RFC 2475 TOS RFC791 1394 RFC3261 compliance Supports up to 4 SIP Trunks to Register SIP UDP Protocol Supports SIP compact Form Supports SIP HOLD Type Send Only 0 0 0 0 or inactive SIP Session Timer RFC 4028 SIP Session Refresher UAC or UAS SIP Encryption MD5 Digest Authentication RFC2069 RFC2617 Reliability of provision response PRACK RFC3262 Early Delay Media support Offer Answer RFC3264 Message Waiting Indication RFC3842 Event Notification RFC3265
32. d DP PIU E oiii io50093090 9 4 2 8 9 0 02 22 9 89 200 2 990 9 2 2 00 0 90 0 0 0 5 0 0 s aA 39 39 N0 0017 01 u u 39 Chapter 5 VolP Setting u 40 S E 40 SMS I u 4 3 01a 42 H AO L 42 Chapter 6 VolP Advance 44 PLANET Networking amp Communication Internet Telephony Gateway VGW 400 Series E 44 unan ua unun 47 285i 7 48 Chapter 7 Dialing Plan J J 5 SE Rau SEXE MEG Cr 49 m MC Mall ME 49 Til u Q 49 7 3 Digit Mami NERO E 50 F PPH OI 51 Chapter a FXS SEINO E 53 MEE SUE nsn n eee 53 c 56 i lt D Da ee eee 57 58 Chapter 9 FXO Selling 59 lI
33. e is for VGW 402 Only The call scenario will be working as follows 1 For FXO incoming call it will be routed to corresponding FXS directly Line1 to Line2 to TEL2 For VGW 402 Only 2 For FXS outgoing call it will be routed to VOIP except those prefix set in FXO dialing Prefix 3 For VOIP incoming call from Sip Trunk number it will be routed to FXS based the called number Note If you are dialing to SIP trunk number and hear the dial tone from 31 PLANET Networking amp Communication n t ern et Tel ep h on y Ga te way VGW 400 Series VGW series Gateway Please check the SIP Trunk configuration It might be configured to option mode at 1 stage dialing 4 When VOIP call is failed to be called out such as register fail this means registration to proxy accounts are all failure but not include SIP TRUNK number or network issue the call will be routed to FXO as backup 5 When VGW 400 Series is malfunction IP network disconnection or power is failure all calls will be directly bypassed to FXO automatically Network Time Advance User Login Debug Event Notice Provisioning SNMP PABXMODE PabxMode 9 Enable O Disable Item Explanation PabxMode Enable or Disable PABX mode default is Enable 32 PLANET Networking amp Communication In t erne t Teleph ony Ga te way VGW 400 Series Chapter 4 NAT Setting VGW 400 Series can support NAT 2 Ethernet ports management mode
34. e to send system information to syslog server or not Syslog Start Always send syslog or during a specified time range YYYY MM DD HH MM 28 PLANET Networking amp Communication In erne t Teleph ony Ga te way VGW 400 Series Syslog Server Syslog server IP address DSP Debug Enable or disable to send DSP information to capture log DSP Capture port syslog capture server service port default is 50000 3 6 Event Notice VGW Series Gateway can send Syslog Event Notice when it has the following cases 1 Register Failure or re registered 2 FXO RJ 11 cable was plugged or unplug 3 Ethernet reconnected 4 System started Event Notice Network Advance User Login Provisioning PABXMODE Syslog Notice ens Syslog Port Syslog Notice Enable or disable to send system events to syslog server or not Syslog Port syslog server service port default is 514 3 Auto Provisioning TheVGW 400 Series can be provisioned by HTTP Server for large deployment Please contact Planet for availabilities Network Time Advance User Login Debug Event Notice Provisioning SNMP PABXMODE Provisioning Type HTTP Config URL Refresh Interval minute User ID Password 29 PLANET Networking amp Communication In t erne t Teleph ony Ga te way VGW 400 Series 9510 This feature is not yet available now Please don t select at present Select HTTP Explanation Http Config URL int
35. erface Default IP Windows Security The server 192 168 1 42 at VoIP Device Management requires username and password Warning This server is requesting that your username and password be sent in an insecure manner basic authentication without a secure connection Remember my credentials Login page of the VGW 400 Series 20 PLANET Networking amp Communication In t erne t Teleph ony Ga te way VGW 400 Series For security reason please change and memorize the new password after this first setup 2 2 Configuring the Network Setting Step 1 Go to Device Setting gt Network Puer Hotworking amp Communication 4 Port SIP VoIP Gateway Advance User Login Debug Event Notice Provisioning IP Support IPV4 Only VOIP Advance Network Type Fixed IP Device Settina NAT Setting Dialing Plan IP Address 17216 01 FXS Setting Netmask 255 255 0 0 Setting Default Gateway 179 16 0 254 SIP Trunk DNS Server1 168 192 1 12 Route Plan DNS Server2 168 192 1 12 Status VOIP O Enable Disable Network setting page Step 2 Edit your WAN port IP information There are three types of IP Support They are IPV4 Only IPV4 IPV6 IPV6 Only There are also three types of WAN port connection They are Static IP PPPoE Point to Point Protocol over Ethernet DHCP You can find detailed setting process in
36. ernal used only UserID specify the Login ID for http authentication 3 8 SNMP Network Time Advance User Login Debug Event Notice Provisioning SNMP PABXMODE EZ SNMP Agent Enable Disable Read Only Community Name Read Write Community Name public SNMP Agent Access on WAN Enable pisable Type IP Address Subnet Mask SNMP Trap SNMP Trap Q Enable Disable Destination Community SNMP Agent Explanation SNMP Agent Enable SNMP or not Read Write The community name to read and write through SNMP protocol Community Name 30 PLANET Networking amp Communication In t er ne t Teleph ony Ga te way VGW 400 Series Trusted Peer Any Address Any address can retrieve the SNMP information Specify an IP Address Only the IP address listed can retrieve the SNMP information Normally it will be the SNMP manager s IP address Specify a Subnet Only the network specified can retrieve the SNMP information Subnet Mask The network mask for a trusted peer SNMP Trap SNMP Trap Enable SNMP trap or not The communication name for sending the SNMP trap 3 9 PABX Mode This quick setting is dedicated to be used forVGW 400 Series to become an inter connection in between PSTN Lines and analog trunk lines from traditional PABX When this mode was changed enables to disable or disable to enable It will clean all of route plan and recovery to default route PABX mod
37. eters can be found here Network Configuration 3 1 Network Configuration vance ser Login ebu en otice rovisionin Device Setting NAT Setting IP Support VOIP Setting Network Type Fixed w VOIP Advance IP Address 192 168 1 40 Dialing Plan Netmask 255 255 255 0 FXS Setting Default Gateway 192 168 1 254 FXO Setting DNS Serveri 192 168 1 254 SIP Trunk DNS Server2 168 192 1 12 Route Plan VOIP VLAN O Enable 9 Disable Status VOIP VLAN ID 2 4094 Maintenance VOIP VLAN Priority Logout Mode O Management Bridge IP Address 192 168 0 1 Netmask 955 255 255 0 DDNS Setting DDNS O planet pons Easy pons O DynDNS 9 Disable Parameter Description Setting IP Support IP stack to be supported IPV6 and IPV4 or IPV6 or IPV4 only WAN Setting Network Type support Fixed IP DHCP PPPoE IP Address IPV4 address Net mask IPV4 network subnet mask Default Gateway IPV4 Default gateway DHCP Tag Input Client identifier or not option 61 IPV6 Network Auto configuration or manual configuration Type DHCP Tag Input Vendor class identifier or not option 60 23 PLANET Networking amp Communication In ter net Teleph ony Ga te way VGW 400 Series e PW IP Address IPV6 address IPV6 IP Gateway IPV6 default Gateway IPV6 IP Prefix IPV6 prefix length Serveri Primary
38. ge when connected phone is engaged in a conversation mode FXO It will flash amber orange when there is an incoming call FXS Function Description Press and hold over 5 seconds to reload factory default setting this action will erase all existing settings configured on this gateway FXS Ports The status LED for FXS port it will light up amber orange when the connected phone s handset is lifted or when the connected 13 PLANET e Networking amp Communication Internet Telephony Gateway VGW 400 Series phone is engaged in a conversation It will flash amber orange when there is an incoming call The status LED for FXO port When there is no PSTN line connected this LED becomes blinking to remind you When PSTN line is connected and no talking the LED is OFF When a line is using the LED becomes steady light up 10 100 Base T RJ 45 socket for LAN port connects to PC for management purpose 10 100 Base T RJ 45 socket for WAN port connects to wide area network The power socket input AC 100V 240V output DC12V 2A Press less than 5 secs System reboot Heset Reset to Factory Default Please be reminded to reset to factory default Uploaded music setting on hold music and backup file will not be removed 1 4 Specifications Hardware 1 x 10 100Mbps RJ 45 port ees 1 10 100Mbps RJ 45 port 4 x RJ 11 connection VGW 402 2 x FXS 2 x FXO VGW 400FS 4 x FXS VGW 400FO 4 x FXO Proto
39. heir respective holders Disclaimer PLANET Technology does not warrant that the hardware will work properly in all environments and applications and makes no warranty and representation either implied or expressed with respect to the quality performance merchantability or fitness for a particular purpose PLANET has made every effort to ensure that this User s Manual is accurate PLANET disclaims liability for any inaccuracies or omissions that may have occurred Information in this User s Manual is subject to change without notice and does not represent a commitment on the part of PLANET PLANET assumes no responsibility for any inaccuracies that may be contained in this User s Manual PLANET makes no commitment to update or keep current the information in this User s Manual and reserves the right to make improvements to this User s Manual and or to the products described in this User s Manual at any time without notice If you find information in this manual that is incorrect misleading or incomplete we would appreciate your comments and suggestions Trademarks The PLANET logo is a trademark of PLANET Technology This documentation may refer to numerous hardware and software products by their trade names In most if not all cases these designations are claimed as trademarks or registered trademarks by their respective companies CE mark Warning This is a class B device in a domestic environment this product may cause radio
40. ice which allows connection with PSTN telephone line and with analog telephone set to make or receive VoIP call over Internet or VPN network This device is suitable for office PABX to enable to have VoIP call without changing cabling dial plan and extension number The VGW 400 Series supports all kinds of SIP based gateway features and multiple contact filter functions such as 4 SIP trunk accounts both IPv6 and 4 protocols flexible dial plan and route plan features and switch analog and VoIP signal to help both protocols to communicate URL Fiber IP Filter MAC Address Fiber Banceacth Control Dawnlaad and Upload ZX Zk MW mnn MA Application Program Fitter 4xFXS VGW 4DOFS d NO 3 Supports 4 SIP Trunks 4x VGVMIDOFO i d CN Call Hold Tranter Auto Provision Clone Id P VADs CNG Port Farward Caller ID Block Anonymous Call 3 Levels af User Access Message Waiting Indication T 38 or Fax Relay Type Polarity reversal delecliom er m VLAH Support 802 10 ganan B carin DONS Easy DDNS Planet DONS DynDNS Secure High Quality VoIP Communication It can effortlessly deliver secured toll voice quality by utilizing cutting edge 802 1p QoS PLANET Networking amp Communication In t er ne t Teleph ony Ga te way VGW 400 Series Quality of Service 802 1Q VLAN tagging and IP TOS Type of Service techn
41. ies e Modify Route Plan Active Mode 9 active Inactive Incoming Call Type VOIP Default Route No Answer Timeout 600 Outgoing Type Hunting Type Routing List 01 02 Hunting Cycle DM Group Backup Route Active Outgoing Type Routing List 01 02 Hunting Cycle None Reroute DM Group Mone Incoming Call Type Incoming call type VOIP The incoming SIP call type FXO The PSTN incoming call type FXS The FXS outgoing call type Matched Incoming Matched DNIS incoming interface target List For VOIP incoming call type the incoming target will be the SIP trunk ID Only the call from the selected SIP Trunk will be accepted for this route For PSTN FXO port incoming call type the incoming target will be the line ID Only the call is coming from the selected line will be accepted for this route For FXS incoming call type the incoming target will be the 71 PLANET Networking amp Communication In t erne t Teleph ony Ga te way VGW 400 Series line ID Only the call is coming from the selected line will be accepted for this route No Answer Timeout How long does the hunting continue to next when the called target doesn t answer Create Route Plan gt Primary Route Outgoing Type Outgoing call type FXO or FXS or VOIP Select DM group 1 to 4 in case that it requires a DM for example remove the prefix before making the call Create Route Plan Backup Route
42. interference in which case the user may be required to take adequate measures PLANET Networking amp Communication In ter net Teleph ony Ga te way VGW 400 Series Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio technician for help FCC Caution To assure continued compliance example use only shielded interface cables when connecting to computer or peripheral devices Any changes or modifica
43. iseconds before timeout termination if there is no response 45 PLANET Networking amp Communication In ter net Teleph ony Ga te way VGW 400 Series I for the cancelled transaction Default Value 10 000 ms General Request After sending a General request the User Agent waits for a Timeout Timer msec final response general Request Timeout Timer milliseconds before timeout termination in this time the User Agent retransmits the request every T1 2 T1 T2 milliseconds Cancel Invite No When sending a CANCEL request on an Invite request the Response Timer msec User Agent waits for this timer before timeout termination if there is no response for the cancelled transaction Provisional Timer The provisional Timer is set when receiving a provisional msec response on an INVITE transaction The transaction will stop retransmissions of the INVITE request and will wait for a final response until the provision Timer was expired If you set the provision Timer to O no timer is set The INVITE transaction will wait indefinitely for the final response First Response Timer When sending a request out the User Agent waits this timer for msec any response received from UAS If timer is expired and no any SIP message is received the User Agent will think the request is failed The default is 5 seconds MWI Subscript Expires You can Enable or Disable the MWI subscribe The default is sec 600 sec If a new voice mail is
44. its International call is starting with 00 and its max digit should be less than 32 The others are local call and 8 digits Emergency call is starting with digit 1 and length is 3 digits The Dialing rule can be set as follows Prefix max digits 09 10 0 10 00 15 1 3 2 8 3 8 4 8 9 8 6 8 7 8 8 8 9 8 7 3 Digit Manipulation The Digit Manipulation DM will be processed based on prefix and DM group after the DNIS Called Party was determined Dialing Rule Phone Book iv Ces EJ eese ord 0 Total Page 0 50 PLANET Networking amp Communication In er ne t Teleph ony Ga te way VGW 400 Series Different DM group have different application as follows This DM group is used for FXO port with 2 stages dialing After the DNIS Called party messages is collected this DM group will be processed before enter the routing procedure 5 This DM group is used for FXS dialing out VOIP This DM group is used for VOIP incoming call After the DNIS is collected in 2 stages dialing or 1 stage dialing this DM group will be processed before entering the routing procedure 1 4 These DM groups are used for backup routing purpose When a backup routing is used the administrator can select a DM group to be processed before starting the backup routes Matched Length Set to 0 to ignore the length The other 1 32 are
45. l systems and speakerphones t helps the company to save money on long distance calls for example the remote workers can dial in through a Unified VoIP Communication System just like an extension call but no long distance call charge would occur The VGW 400 Series also allows call to be transferred to anyone at any location within the voice system which enables the enterprise to communicate more effectively and is helpful to streamline business processes mu Standard Compliance The VGW 400 Series supports Session Initiation Protocol 2 0 RFC 3261 for easy integration with general voice over IP system The VGW 400 Series is able to broadly interoperate with equipment provided by VoIP infrastructure providers thus enabling them to provide their customers with better multi media exchange services PLANET Networking amp Communication In t er ne t Teleph ony Ga te way VGW 400 Series Compliant with standard SIP RFC 3261 E LM F D eS eee Beh ik gE C o tt EEN a ua Fl wee Eee II Fe EGRET eta I WU He ore b CE ee Hes ee HE LEN rue Vu Thai Gls L Enhanced Full Featured Business Gateway The VGW 400 Series is a full featured enhanced business SIP Gateway that addresses the communication needs of the enterprises It provides the FXO and FXS gateway with SIP protocol IP dev
46. lo Kbps Priority 3 Upload Maximum 0 Kbps Reserved lo Kbps Edit Control List Bandwidth Control Item Explanation Bandwidth Control Enable bandwidth control or not Upload Bandwidth Specify total bandwidth for upload unit kbps O indicates no limitation Maximum Bandwidth and Reserved Bandwidth Setup Method bandwidth control method percentage or specify the required bandwidth Percentage total bandwidth priority 1 highest priority percentage priority 3 low priority percentage Specific priority 1 highest priority download bandwidth Download priority 3 low priority download bandwidth Download 34 PLANET Networking amp Communication In ter net Telephony Ga te way VGW 400 Series priority 2 Upload normal priority upload bandwidth Edit Control List nR UEM New Insert Total Record 0 In order to setting which target is belonged to which priority The following is the setting method for target s priority IP Target Create Control List Priority Type IP w Configure Type Unique Q iP Range IP Address Create Control List Priority IP Type Configure Type Q Unique IP Range End IP Item Explanation Priority value for the target Configure Type Unique IP or a range of IP addresses Unique IP Address the IP address to be set gt IP Range Start IP The starting IP for
47. lter Port Filter Port Fwd Enable O disable Apply tem Explanation MAC Filter The MAC address to be blocked please follow these formats of picture 38 PLANET Networking amp Communication In t erne t Teleph ony Ga te way VGW 400 Series e 4 7 APP Filter DHCP Srv UPnP Bandwidth URL Filter IP Filter MAC Filter Application Filter S Enable Disable Apply Port Filter Port Fwd select Apply select 100bao 100bao a Chinese P2P Program applejuice Apple Juice P2P filesharing ares Ares P2P filesharing bittorrent Bittorrent P2P filesharing Ex BT directconnect Direct Connect P2P filesharing edonkey eDonkey2000 P2P filesharing fasttrack FastTrack P2P filesharing ftp FTP File Transfer Protocol gnutella Gnutella P2P filesharing Ex foxy goboogy GoBoogy a Korean P2P protocol http HTTP HyperText Transfer Protocol kugoo Kuggo a Chinese P2P program msn filetransfer MSN file transfer msnmessenger MSN Messenger poco POCO and PP365 Chinese P2P filesharing pop3 POP3 Post Office Protocol version 3 qq Tencent QQ protocol rtp Real Time Transport Protocol sip Session Initiation Protocol skypeout Skype to Phone skypetoskype Skype to Skype smtp SMTP Simple Mail Transfer Protocol yahoo Yahoo Messenger New Total Record 0 APP Filter application to be blocked Port Fil 4 8 Por
48. n I n t er n et Tel ep h on y Ga te way VGW 400 Series Trunk ID SIP trunk ID 1 to 4 TEL No The Tel no for the SIP account Proxy Server port The SIP proxy server port number Outbound Server Port The SIP outbound proxy server port Create SIP Trunk Trunk ID Register Type Register O Predefine Proxy 5erver Proxy Server Port Outbound Proxy Server Outbound Proxy Server Port Register Expires TEL No User ID User Password Display Name Reject Anonymous Call C Yes o Mo Outgoing Caller ID Display Name Mone vi User ID SIP User ID v For DNIS is Register TEL Q 1 Stage Dialing Keep Alive Enable Disable Keep Alive Time sec ltem Explanation Trunk ID SIP trunk ID 1 4 63 PLANET Networking amp Communication In ter net Teleph ony Ga te Way VGW 400 Series Register Type Whether this account need register or not Register When it is set to register VGW 400 Series sends REGISTER message to SIP proxy server for registration Predefine When it is set to predefine VGW 400 Series DOES NOT send REGISTER message out Domain The SIP comain tor register orat maina _ Outbound Proxy server Outbound proxy server port number port UserID Tre SIP usor D tor register and ealman _ Outgoing Caller ID The outgoing SIP caller ID mode Display Name The display name will be set according to the following type None No display name will be
49. n P2P protocol http HTTP HyperText Transfer Protocol kugoo Kuggao a chinese P2P program msn filetransfer MSN file transfer msnmessenger MSN Messenger poco POCO and PP365 Chinese P2P filesharing pop3 POP3 Post Office Protocol version 3 Tencent OO protocol rtp Real Time Transport Protocol sip Session Initiation Protocol skypeout Skype to Phone skypetoskvpe Skype to Skype smtp SMTP Simple Mail Transfer Protocol yahoo Yahoo Messenger Priority value for the target Application The list for the application Application DSCP target Create Control List Priority value for the target DSCP The DSCP will be mapped to the priority VGW 400 Series supports below firewall features 37 PLANET Networking amp Communication In erne t Teleph ony Ga te way VGW 400 Series 4 4 URL Filter DHCP Srv UPnP Bandwidth URL Filter IP Filter MAC Filter App Filter Port Filter Port Fwd Enable O disable Apply J URL Filter The specified URL will be blocked 4 5 IP Filter DHCP Srv UPnP Bandwidth URL Filter IP Filter MAC Filter App Filter Port Filter Port Fwd G Enable Disable Apply r localar address W WG o ww GP Fiter 0 The specified IP address to be blocked TCP UDP or both are used for port forward 4 6 MAC Filter DHCP Srv UPnP Bandwidth URL Filter IP Filter MAC Filter App Fi
50. ncludes the device related to audio settings gt HHE amp 4 14 4 2833 Payload Type Send On Time msec Send Off Time msec DTMF Detect Min On Time msec DTMF Detect Min Off Time msec DTMF Relay Volume 0 dBm T 38 Fax Volume 12 dBm T 38 Redundant Depth T 38 ECM Enable Disable Min Jitter Buffer msec Max Jitter Buffer msec G en Max Echo Tail Length G 163 128ms Jitter Opt Factor Impedance Global RFC 2833 Payload Type 96 or 101 It is recommended to use 101 DTMF Send Off When generate DTMF the DTMF OFF time will be sent default Time msec value is 70 ms 47 PLANET Networking amp Communication In t erne t Teleph ony Ga te way VGW 400 Series DTMF Detect Min off The minimum DTMF OFF time for the same DTMF value A Time msec smaller OFF time less than this and the new DTMF digit is the same as previous one will be handled as 1 digit only same digit and not a new digit T 38 Fax Volume The T 38 fax relay volume T 38 ECM The T 38 error correction mode Default value is ON Max Jitter Buffer The Maximum delay time of Jitter buffer msec Jitter Opt Factor Jitter buffer dynamic factor for optimize Please set to 7 unless under Planet s instruction to change 6 3 Ring The ring cadence voltage and frequency were configured to the phone SIP Audio Ring Frequency 10 70Hz 20 Ring
51. ology Using voice and data VLAN can easily separate the data and voice thus maintaining the best quality Supporting Caller ID Both the FXS and FXO ports of the VGW 400 Series support caller ID function help user identify calling number easily and verify number It also helps to block anonymous call by filtering strange calls The FXS port transmits Caller ID while the FXO port receives Caller ID The Caller ID interoperates with analog phones public switched telephone networks PSTN and private branch exchanges PBXs 234567 VGW 400 Series nO Pam Anon ymous Al Call if Block Anomymous Call PLANET Networking amp Communication In t er ne t Teleph ony Ga te way VGW 400 Series 1 1 Features gt IPIS Supports SIP 2 0 RFC3261 Supports IPv6 and IPv4 simultaneously Up to 4 SIP service domains and Caller ID a Supports auto HTTP provision and fax feature Flexible Routes Plan Dial Plan and SIP Trunk a Life line for emergency calls gt Features IPv4 RFC 791 IPv6 IPv6 auto configuration RFC 4862 IPv6 only IPv4 only or dual stack MAC clone setting Vendor Class ID DDNS Planet DDNS Easy DDNS DynDNS DNS client Firewall URL IP MAC Port Filter Port forwarding TCP UDP or both Bandwidth control download and upload maximum bandwidth priority setting gt HEY SIP Session Timer RFC 4028 SIP Session Refresher UAC or UAS
52. on to release FXO port Disconnect tone recognition to release FXO port Tone Generation Ring Back Dial Busy call waiting ROH Warning Holding Stutter dial tone and disconnect tone Configure Tone Frequency Cadence Level and Cycle Select Tone specification by Country name List Global Country Based Tone Specification NAT Traversal support STUN UPNP and Behind NAT Out Band DTMF with RFC2833 and SIP Info RFC2833 Payload type 101 or 96 DTMF send out ON and OFF Time configure DTMF incoming recognition Minimum ON and OFF time DTMF Relay Volume configuration T 38 FAX Volume configuration Flash Time transmit via SIP Info Enable or Disable Message Waiting Indication Stutter Tone Notice Blocks Anonymous Call Call Hold Call Transfer Activates or deactivates Line ID Line Phone number Polarity Reversal detection or generation for call establish and Billing HOT Line to desired phone number Plays voice file to incoming call Repeats playing voice file counts Self recorded voice files to upload Generates FLASH TIME to PSTN network T 38 or FAX Relay Type Incoming and outgoing dB value configurable Dialing Answer Delay time to establish call path Answers PSTN incoming call after how many ring cycles Caller ID detection mode by Country selection VoIP dial to FXO PSTN Line 1 stage dialing and 2 stage dialing 17 PLANET Networking amp Communication Flexible Routing Plan Flexible Dial Plans FXS Analog 2 wi
53. outing For example the DNIS is 886282265699 and primary DM group remove 886 and use it DNIS 282265699 to make call When backup route is started the DNIS is still unchanged as 886282265699 This makes the DM easy to predict and implement 2 special default route VOIP Default Route and FXS default Route are used as the default routing when there is not any other routing are matched It is not recommended to disable these 2 default routes The FXS default route was used as FXS outgoing call s default routes VOIP default route is used as VOIP incoming call s default routing In this mode all of the VOIP and FXO incoming calls were forced to route to FXS port The VOIP incoming call can t route to FXO port to dial out 11 2 For Non PABX Mode interface For this interface it could be routed to VOIP and FXO and FXS and vice versa You can ignore the routing plan if you don t need it for FXS interface Route Plan Incoming Call Type Matched Prefix lt W voi Default Route 1 2 3 4 0 FXS wd Default Route Line 1 2 VOIP LA W rxs Default Route TEL 1 2 VOIP New Record 3 Total 1 page Incoming Call Type Incoming call type VOIP or FXS or FXO Matched Incoming List Matched DNIS incoming interface target Outgoing Type The outgoing call type FXS or VOIP or FXO 70 PLANET Networking amp Communication In erne t Teleph ony Ga te way VGW 400 Ser
54. pe TEL User ID User Password Display Name ctnoe O Insecta H c Disable o You e N Odb v Ddb v T 38 bul Enaiz lt Transparent Transparent Register 1001 1001 1001 Il FXS Line number T1 to T2 Line State Set to active if you would like to use this line Otherwise set to Inactive 54 PLANET Networking amp Communication In ter net Teleph ony Ga te Way VGW 400 Series Forward TEL The forwarding telephone number once Forward action was activated No answer timeout The no answer timeout will be used default is 120 sec seconds Call waiting Enable call waiting or not When disable call waiting features the second incoming call will be rejected Reject Anonymous Call Reject the anonymous incoming call or not Enable to disable hot line feature Hot line TEL The number to be dialed automatically after the user pickup the phone Polarity Reversal Enable Polarity Reversal of tip ring of RJ 11 phone line for FXS generation as billing signal or not When a FXS calls to VOIP and answered by the remote party VGW 400 Series generates reverse signal to FXS as a billing start When VOIP side disconnects call VGW 400 Series reverse back as a billing stop signal Current Drop Enable current drop 0 voltage when VOIP is disconnected generation Remote party drop the call Adjust the volume from FXS
55. r msec First Response Timer sec MWI Subscript Expires sec Line Congestion Code SIP Info Flash Mode Encrypt Internet Telephony Gateway VGW 400 Series Send only Q P Ln c c c ce ce C 0 600 Q Enable Disable Disable SIP Hold Type SIP on hold message sending method Send Only Set the SDP media to send only when send an on hold SIP message 0 0 0 0 Set the SDP connection to 0 0 0 0 when send an on hold SIP message Inactive Set the SDP media to inactive when send an on hold SIP message 44 PLANET Networking amp Communication In ter net Teleph ony Ga te way VGW 400 Series EE connected SIP proxy is required to support compact form Who will send dialog to keep alive message re invite or Session Refresher update UAC User Agent Client will do the refresh default setting UAS User Agent Server will do the refresh SIP T1 msec T1 determines several timers as defined in RFC3261 For example when an unreliable transport protocol is used a Client Invite transaction retransmits requests at an interval that start at T1 seconds and doubles after every retransmission A Client General transaction retransmits requests at an interval that starts at T1 and doubles until it reaches T2 Default Value 500ms SIP T2 msec Determines the maximum retransmis
56. re interface FXO Analog 2 wire interface Management Internet Telephony Gateway VGW 400 Series Outgoing SIP Caller ID Selection Supports 4 SIP Trunk Accepts desired SIP Proxy incoming calls Only Prefix Match and Length Priority Ring Cyclic Ring Simultaneous Ring Programmable Hunting Cycle Backup Routes with Digit Manipulation Default Routes Retrieves transfer call from 3rd party by dial code default Inter digit time out setting First digit dial out delay time setting End of dial keypad number Dial Rule Match dial prefix and maximum digits length 1 15 Phone Book can be exported or imported Flash Time Detection range from 80 to 800 ms ON HOOK Voltage 48Vdc Configure Ring Cadence Frequency and Voltage Supports Polarity reversal for Billing Service Up to 1 Kilo meter distance to analog telephone set Generate Current Drop Time Open Loop Disconnect time Incoming Ring frequency recognition range 10 to 70 Hz Incoming Ring ON time recognition range 0 to 8000ms Incoming Ring OFF time recognition range 0 to 8000ms Incoming Ring Level recognition range 10 to 95Vrms Flash Time Detection range from 80 to 800 ms Configure Ring Cadence Frequency and Voltage Administrative Telnet CLI and HTTP HTTPS HTTP provision through MAC address Multilingual Web User Interface 3 Levels of User Access Right with Password protection with different Web Language Administrator Supervisor and User HTTP
57. reversal detection is disabled VGW 400 Time sec Series answer the call establish call between VoIP and FXO after time out to start Billing count purpose After the DTMF digits dialing VGW 400 Series send 183 with SDP to SIP Trunk to enable the voice path for VOIP side Caller ID Mode The detected Caller ID specification from the PSTN line based on selected country list or FSK or DTMF 61 PLANET Networking amp Communication In t erne t Teleph ony Ga te way VGW 400 Series Chapter 10 SIP Trunk The SIP trunk for VOIP outgoing call and incoming call can be configured by administrator authority There are up to 4 SIP trunk can be used Note please dont delete sip trunk even it is unless at all because it have to be used with Route plan Register Type TEL No Proxy Server Port Outbound Proxy Outbound Server Port 4 E 1 Register 1003 10 1 1 2 5060 5060 10 1 Create SIP Trunk Create SIP Trunk Trunk ID 2 xi Register Type o Register Q Predefine Proxy 5erver Proxy Server Port Outbound Proxy Server Outbound Proxy Server Port Register Expires TEL No User ID User Password Display Name Reject Anonymous Call C Yes No Outgoing Caller ID Display Name None v User ID SIP User ID v For DNIS is Register TEL 1 Stage Dialing Keep Alive enable Disable Keep Alive Time sec 62 PLANET Networking amp Communicatio
58. s activated Otherwise set to Inactive Polarity Reversal When enable the Polarity Reversal Detection feature Detection VGW 400 Series uses the polarity reversal signal once call was established for FXO outgoing call and start to count talking time for Billing purpose When disable the polarity Reversal Detection VGW 400 Series uses Dialing Answer Delay Time commands to set time Seconds to start billing time once SIP call was established Incoming call handling The call handling policy for FXO incoming call Hot line TEL When a PSTN Line incoming call was detected and after the FXO Answer this call based on Ring Count Configuration VGW 400 Series sends SIP call to the specified hot line TEL number through the Route Plan 2 Stage Dialing When a PSTN Line incoming call was detected and after the FXO Answer this call based on Ring Count Configuration VGW 400 Series answers this call and play either Dial Tone or Voice Greeting file to PSTN side And wait for PSTN side user to dial number to send to IP SIP Trunk or FXS ports Repeat Count Repeat how many counts to play voice greeting file Used for FXO port with 2 Stage Dialing Only 60 PLANET e Networking amp Communication Internet Telephony Gateway VGW 400 Series Flash Time Flash Time will be sent to PSTN line Input Encode Gain Adjust the volume from PSTN to IP side default is 0 dB Dialing Answer Delay When the polarity
59. sion interval as defined in RFC3261 For example when an unreliable transport protocol is used general requests are retransmitted at an interval which starts at T1 and doubles until reaches T2 If a provisional response is received retransmission continue but at an interval of T2 Default Value 4000ms SIP T4 msec T4 represents the amount of time the network takes to clear message between client and server transactions as defined in RFC3261 For example when it works with an unreliable transport protocol T4 determines the time that UAS waits after receiving an ACK message and before terminating the transaction Default Value 5000ms Invite Linger Timer After sending an ACK for an INVITE final response a client cannot be sure that the server has received the ACK message The client should be able to retransmit the ACK upon receiving retransmissions of the final response for this timer This timer is also used when a 222 response is sent for an incoming Invite In this case the ACK is not part of the Invite transaction General Linger Timer After a UAS sends a final response the UAS cannot be sure that the client has received the response message The UAS should be able to retransmit the response upon receiving retransmissions of the request based on this timer Cancel General No When sending a CANCEL request on a General transaction Response Time msec the User Agent waits for cancel General No Response Timer mill
60. t Filter DHCP Srv UPnP Bandwidth URL Filter IP Filter MAC Filter App Filter Port Filter Port Fwd Port Filter Enable disable Apply 8 Port Filter Enable port Filter or not Protocol TCP UDP or both are used for port blocked 4 9 Port Fwd DHCP Srv UPnP Bandwidth URL Filter IP Filter MAC Filter App Filter Port Filter Port Fwd Port Forward Enable Disable Apply Port Range Local IP Address Local Port B Aew cancel New Total Record 0 Enable port forward feature or not Protocol TCP UDP or both are used for port forward E Local Port The LAN side port to be forwarded If you are using the port range this port indicates the starting port 39 PLANET Networking amp Communication Internet Telephony Gateway VGW 400 Series Chapter 5 VoIP Setting 5 1 SIP Session Timer Session Expires sec Min SE sec PRACK 5IP Local Port SIP QoS Type Accept Proxy Only Session Timer SIP Qos Type Audio Tone NAT Traversal Q Enable Disable Yes Explanation Enable session timer or not RFC 4028 The minimum session timer allowed when receiving a call with session timer value according to RFC 4028 Enable provision ACK or not RFC 3262 None Disable PRACK Supported When select this mode 100rel will be added to the support list It indicates VGW 400 Series can support the PRACK but not mandatory
61. tions not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the Following two conditions 1 This device may not cause harmful interference and 2 this Device must accept any interference received including interference that may cause undesired operation R amp TTE Compliance Statement This equipment complies with all the requirements of DIRECTIVE 1999 5 EC OF THE EUROPEAN PARLIAMENT AND THE COUNCIL OF 9 March 1999 on radio equipment and telecommunication terminal Equipment and the mutual recognition of their conformity R amp TTE The R amp TTE Directive repeals and replaces in the directive 98 13 EEC Telecommunications Terminal Equipment and Satellite Earth Station Equipment As of April 8 2000 PLANET Networking amp Communication In ter net Teleph ony Ga te way VGW 400 Series WEEE Caution To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end mmm Users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately Safety This equipment is designed with the utmost care for the safety of those who install and use it However special
62. unting Cycle DM Group Backup Route Active Create Route Plan Incoming Call Type Matched Prefix Matched Incoming List TELO2 Select All Unselect No Answer Timeout Q Active Inactive 68 PLANET Networking amp Communication In t erne t Teleph ony Ga te way VGW 400 Series Incoming Call Type Incoming call type VOIP The incoming SIP call type e FXS The FXS extensions incoming call type Matched Incoming List Matched DNIS incoming interface target For FXS incoming call type the incoming target will be the line ID Only the call is coming from the selected line will be accepted for this route No Answer Timeout How long does the hunting continue to next when the called target doesn t answer Create Route Plan gt Primary Route Outgoing Type Outgoing call type FXO or VOIP or FXS Select DM group 1 to 4 in case that it requires a DM routes for example remove the prefix before making the call Create Route Plan Backup Route Backup Route Active Active the backup routes or not Hunting Type The hunting method was used for this route Please refer to the Primary Route 69 PLANET Networking amp Communication In t er ne t Teleph ony Ga te way VGW 400 Series Route DM Group Select DM group 1 to 4 in case that the backup required the DM before making the call The DNIS is unchanged by the primary route DM and the same as the DNIS before r
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