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DPP-350 - Infinite Peripherals

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1. Logo Registration 1 Black and White size 576 x 248 dots Input Buffer 36 864 bytes Resident Barcodes 1D EANIS EANB UPC A UPC E Codebar Code39 Code128 2D PDF417 QR Code RS232 C max 115200 bps Communications USB v 11 compatible with 2 0 Bluetooth Optional for iOS and Android platforms Emulation ESC POS Continuous paper Mode Thermal Paper Power Supply 78 mm 0 Imm X SOmm diameter 57 mm x 50 mm diameter option Rechargeable Li ion battery 7 4 V 2000 mAh Battery capacity Per Charge 30 000 lines AC adapter DC 9 V 1A AC 100 240 V 13 A 50 60 Hz Magnetic Stripe Magnetic Stripe Reader 3 track unencrypted MSR head ISO781l Dimensions Reader optional Operating temp 0 C to 40 C 35 to 85 RH Tempereture Storage temp 20 C to 60 C 10 to 90 RH Reliability Printing Head SOkm printing rate 25 max 118 W X 90 D x 51 H Weight 340 g without paper 430 g with paper Specifications subject to change without notice USERMANUAL 4 BOX CONTENTS Your DPP 350 comes with the following items listed below DPP 350 Thermal Printer with Belt Clip AC Charger 1 Roll of Thermal Paper RS 232 Interface cable mg Software Drivers amp SDK Because of the continually evolving Driver amp SDK to support new mobile devices Drivers amp SDK are distributed online and is availab
2. Serial AN RS232 Port Magnetic Card DPP 350 View 2 ON OFF amp Charging LED Error LED Reader LED eg Mini USB Port Charger Input USER MANUAL 7 CHARGING THE DPP 350 The DPP 350 uses a Lithium lon rechargeable battery pack Before first use the DPP 350 battery pack should be charged for at least 4 hours To prevent electrical damage to the DPP 350 and or battery pack please use approved AC Charger only LED status while charging battery are shown in the illustration below Solid RED charging 7 Solid GREEN fully charged 4 hrs AC Charger USER MANUAL 8 STATUS AND OPERATING MODES The DPP 350 uses LEDs to indicate various conditions of operations This may be charging active or online low conditions The following explains this conditions and LED indication Printer Status Solid GREEN Battery at full charge Charging LED Solid RED Battery charging Power ON Flashing once per second Low Status LED battery Low No Paper Flashing once per second Thermal Head Overheating USER MANUAL 9 LOADING PAPER The DPP 350 uses a drop and load design making paper loading easy and trouble free To load paper simply lift up the paper cover latch and drop in the new roll as shown in the steps below 1 Lift the paper cover latch to unlock the paper cover f as shown in the figure on the right 2 Lift the paper cover 3 Drop the new roll as shown in t
3. 52 ESCU Selecting Canceling underlined printing 53 ESCV Selecting Canceling printing 90 right turned characters 54 ESC W Defining the print area in page mode 55 ESC x Specifying max printing speed 56 ESCY Selecting intensity level 57 ESCZ Returning diagnostic information USER MANUAL 27 58 ESC Specifying relative horizontal position 59 ESC Loading the default settings stored in Flash memory 60 ESC Saving current settings in Flash memory ESC _ Loading factory settings 62 ESC Reading the Battery Voltage and Thermal head temperature 63 ESCa Aligning the characters 64 ESCb Increasing text line height 65 ESCc5 Enabling Disabling the functioning of the button LF 66 Escd Printing and feeding paper by n lines 67 ESCi Feeding paper backwards 68 Esco Temporarily feeding paper forward 69 ESCpair Enabling Disabling PAIRING info saving in Bluetooth mode 70 ESC pwd Programming a new Bluetooth password PIN n ESCr Full command for sounding buzzer 72 ESCs Reading printer settings 73 ESCu Selecting code table 74 ESCv Transmitting the printer status 75 ESC x Setting the time interval for automatically switching Off the printer 76 ESCy Setting USB response strings 77 ESCy BTH Enabling Canceling printing of 180 turned characters 78 GSFF Printing in page mode and returning to standard mode 79 GS Spe
4. 108 FS Selecting Canceling underline mode for two byte text mode 109 FS Canceling two byte text mode no FSC Selecting Shift JIS mode Japanese version only m FSS Specifying character spacing for two byte text mode n2 FSW Selecting double size characters for two byte text mode USER MANUAL 29 FEDERAL COMMUNICATIONS COMMISSION Federal Communications Commission FCC Statement 1521 You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user s authority to operate the equipment 15 105 b This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment
5. avc Date amp time DCT 18 87 11 48 Battery 7 5 V BC Suitches SS Hat USER MANUAL 12 DIP SWITCH SETTINGS The DPP 350 is designed to use different methods of communications Care must be taken to ensure that the DIP Switches are not changed from its default factory configuration unless required Dip Switch Settings The printer has two absolutely different operation modes They are determined by the state of switch Sw2 Continuous Paper mode Black Mark mode These two modes detect paper present conditions differently The black mark searching mode is designed for proper alignment of the starting print position on indexed media with printed information Switch OFF ON swi Wide paper 78 mm Thinner paper 58 mm sw2 Continuous Paper mode Label Black Mark mode SW3 Hardware protocol Xon Xoff protocol swa Normal operation mode Protocol mode USER MANUAL 13 DIP SWITCH LOCATION The DIP switch location is shown in the illustration below 1 Remove battery cover 2 Remove battery DIP Switch USER MANUAL 14 MEMORY SWITCH SETTING The DPP 350 uses nonvolatile memory for storing some of the printer default configuration The following table shows the available options Memory Switch Options Memory Switch See command reference GS command 1000000010 Baud Rate 115200 bps Auto Off Time 10 minutes Prin
6. voltage low The printer thermal head is overheating When the SATUS ED Mee printer head temperature returns to normal the STTUS s green red and printer LED light green and the printer continues to print stops printing ee p prat Printer stops responding 7 toprint and paper feed Remove battery for 5 seconds and reconnect battery commands Paper cover not properly installed See section on Printing is light or missing loading paper 8 only on half of the print wisis Mechanism jarred loose Contact technical support USER MANUAL 25 RESIDENT COMMAND SET No Command Description 1 BEL Sounds the buzzer 2 HT Horizontal Tab command 3 LF Printing a line and paper Feeding command 4 FF Printing and paper feeding to the black mark position n m The operation of the command depends on the state of the configuration flags 2 3 and 4 6 DC2 Image LSB MSB select 7 DCS DC3 Ruled line commands sequence start 8 DC3 Sets the ruled line ON 9 DC3 Sets the ruled line Off 10 DC3A Selects ruled line A n DC3B Selects ruled line B 12 DC3C Clears selected ruled line buffer 5 DC3D Sets a single dot in selected ruled line buffer 4 DC3F Ruled line pattern set 15 DC3L Ruled line set 16 DC3 M Selects ruled line combine mode v DCSP Ruled line 1 dot line print 18 DC3p Ruled line n dots line print 19 DC3v Ruled line image write 20 CAN Cance
7. D 9 hi amp S Infinite Peripherals sn TWOANVW HF DPP 350 N mare iPod iPhon CONTACT INFORMATION Mobility Sales Technical Center Headquarters Main Warehouse Technical Support Infinite Peripherals Inc 1841 McGaw Avenue Irvine CA 92614 Toll Free 866 278 7860 Office 949 222 0300 Fax 949 222 0375 Infinite Peripherals Inc 2312 Touhy Elk Grove Village IL 60004 Toll Free 800 278 7860 Office 847 818 1260 Fax 847 818 1287 Infinite Peripherals Inc 1641 McGaw Avenue Irvine CA 92614 Toll Free 866 278 7860 Office 949 222 0300 Fax 949 222 0375 Email info ipcprint com ipcprint com Infinite Peripherals Infinite Peripherals CONTENTS Contents 1 Legal Notice 2 Compatability 3 Technical Data 4 Box Contents 5 Getting Started 6 About Your DPP 350 7 Charging the DPP 350 8 Status and Operating Modes 9 Loading Paper 10 Diagnostic Self Test 11 Diagnostic Self Test 12 DIP Switch Settings 13 DIP Switch Location 14 Memory Switch Setting 15 Hardware setup 16 Memory Switch configuration 17 Communications Configuration 18 Dimensions 19 Bluetooth Setup iOS 20 Bluetooth Setup Android 21 Magnetic Swipe Reader 22 Replacing Battery 23 Developing Solutions 24 Troubleshooting 25 Resident Command Set 26 Federal Communications Commission 30 LEGAL NOTICE Made for iPod Made for iPhone and Made for iPad mean that an electronic acce
8. NG INFO SAVE SETTINGS SWI Enable Disable buzzer SW2 Disable CR CR is executed as LF SW3 Enable Disable LF SW4 LF immediately after CR Disable LF immediately after CR SW5 Font A 12x24 Font B 9x16 SW6 Enable Disable Cover open sensor SWT Enable Disable IrDA module SW8 Prevents others from discovering printer when set to ENABLE Must be set after pairing is completed SW9 Disable Enable USB Allow the use of USB port for communications SWIO OFF set USB as the host mode Host Device USER MANUAL 17 COMMUNICATIONS CONFIGURATION The following default configurations are used for the different communication methods Communication with smartphone Via Bluetooth Memory Switch Options Memory Switch 1 thru 10 Physical Switch Options DIP Switch 1 2 3 4 OFF OFF ON Communication with PC using window Via Bluetooth USB Serial s printer driver Memory Switch Options Memory Switch 1 thru 10 Physical Switch Options DIP Switch 1 2 3 4 OFF OFF OFF Service mode changing printer settings loading firmware communication with PC Via Serial Interface Memory Switch Options Memory Switch 1 thru 10 semon Physical Switch Options DIP Switch 1 2 3 4 OFF ON Depending on user requirements can be O or 1 Notes When not using D
9. and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of the device FCC RF Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment End users must follow the specific operating instructions for satisfying RF exposure compliance This transmitter must not be co located or operating in conjunction with any other antenna or transmitter USER MANUAL 30
10. cifying the absolute vertical position in page mode 80 GS Setting printer flags memory switches a Gs Defining a Downloaded Bit Image logo 82 Gs Printing a Downloaded Bit Image 83 Gs Starting ending macro definitions 84 GsB Enabling Disabling inverse printing white on black 85 GSC Read the Real Time Clock 86 GSH Selecting printing position of HRI Code 87 GSL Setting the left margin 88 esa Printing 2 D barcodes USER MANUAL 28 89 GSR Filling or inverting a rectangle in page mode 90 ass Selecting 2 D barcode cell size 9 GST Selecting the print direction in page mode 92 GSU Selecting standard mode 93 GSW Setting the print area width m mm Drawing a rectangular box with selected thickness in page mode 95 Gsz Printing the non blank page area only in page mode 96 Gs Specifying the relative vertical position in page mode 97 Gs Executing macro 98 GSc Setting the Real Time Clock 99 est Setting the font of HRI characters of the barcode 100 GSh Setting the height of the barcode 101 GSk Printing a barcode 102 GSp Settings for 2D barcode PDF 417 103 GSq Selecting the height of the module of 2D barcode PDF417 104 Gsw Selecting the horizontal size Scale factor of the barcode 105 GSx Direct text print in page mode Asian Languages Support 106 FS Specifying printing mode of two byte text data 107 FS amp Selecting two byte text mode JIS or GB2312
11. d Reader capability of the DPP 350 The table below shows the SDKs currently available smartphone devices os Language SDK IDE ios Objective C Xcode Objective C Android Java Eclipse For details on using the DPP 350 SDK please refer to the SDK s documentation For the latest DPP 350 SDK s visit our developer web site at Li TA Developer Portal http ipcprint com developer downloads USER MANUAL 24 TROUBLESHOOTING If you are having problems capturing signatures refer to the table below for possible causes Item Problem Possible Cause Thermal media is specially coated on outside of roll Remove paper roll and reload property Paper feeds after issuing a See section Loading Paper for details on loading 1 print job but no printed paper text visible on paper Paper cover not installed properly See Section Loading Paper for details on replacing paper cover 2 STATUS LED blinks RED Printer out of paper or Paper not properly loaded See continuously section Loading Paper for details on loading paper Battery Voltage low See section on charging battery ack s Textand or graphics are printed vary light Thermal media not imaging correctly Verify that you are using the recommended thermal media a Strange characters Battery voltage low See section on charging battery printed when printing pack STATUS LED flashes 5 green Battery
12. ge of the card flat on the inner base of the reader to ensure that the magnetic strip passes over the read head evenly When swiping the card through the reader use an even consistent motion from start to finish The speed of swiping can vary however the speed must be consistent from start to finish of the swipe in order to accurately read card data User Notes To use the magnetic card reader feature special software must be used to read and process the card information If you do not have card reading software please consult your reseller to find out if this software is available or contact Infinite Peripherals for recommendations on compatible third party software solutions USER MANUAL 22 REPLACING BATTERY To replace the battery in the DPP 350 thermal printer follow the steps below Steps 1 Turn over the DPP 350 and place on a flat surface Rotate the 2 locking levers as shown in the figure on the right la ES gt 2 Lift the battery cover as showed in the figure on the right 3 Lift the battery as shown in the figure on the right 4 Detach the battery connector as shown in the figure on the right Reverse Steps 1 4 to install the new battery pack USER MANUAL 23 DEVELOPING SOLUTIONS Integrating the DPP 350 into your mobile solution requires the use of the DPP 350 Smartphone SDK The SDK incorporates API specific to developing printing applications and using the integrated Magnetic Car
13. he figure on the right 4 2 Be sure to pull at least 12mm or more of media above the top closing paper cover 4 Close the paper cover until it snaps lock USER MANUAL 10 DIAGNOSTIC SELF TEST The DPP 350 has a built in test pattern that shows the printer s current configuration as well as the various resident printer fonts The self test can also be used as a troubleshooting tool to determine printing problems or battery level The steps below show how the self test is printed activated Step 1 Make sure the printer is OFF on line LED is OFF before performing Step 2 Step 2 Press and hold the line feed button LF While pressing the LF button press the POWER button momentarily and release when one of the conditions below LF Button operation Modes Holding LF button while power on for 0 5 sec and releasing it after I beep SHORT SELF TEST print Holding LF button while power on for 2 5 sec and releasing it after 2 beep Hex DUMP mode All input data are printed as hexadecimal Holding LF button while power on for 4 5 sec and releasing it after 3 beep LONG SELF TEST print Holding LF button while power on for more than 8 5 sec and releasing it after the 5 beep long 4 tone beep Program mode loading the printer firmware Holding ON button while power on for 4 sec and releasing it after 1 beep Temporary forcing 9600 bps serial speed Holding ON button wh
14. ile power on for 6 sec Hardware Setup Mode Note Care must be taken when entering operating modes to prevent the clearing of factory preset configuration information USER MANUAL 11 DIAGNOSTIC SELF TEST Press and Hold the LF button while Power On the printer Release after 4 5 sec and after the 3 beep The printer will print a Long Self Test which contains information about Resident font sizes Characters per line Text formatting Resident character set Resident barcode symbols Printer s configuration Along SELF TEST is shown in the image on the right MODEL DPP 358 Version 1 12 Two internal Fonts 90 amp 12x24 Tuo loadable fonts 9x16 8 12x24 Up to 48 characters per line using this font ipie ger ine uning this font Normal Bold Italic Underlined satan gg fia payeo auri Differat sizes characters 14938 Qe 70123455769 lt 7ORBCDEFGHLIKLYNO PORSTUMXYZC NI bcdefghi Jklnnopqrstuvuxyz f tfe V Supported bar codes ERIS EANE UPC A UPC E Code39 CoGeSi 2 of 5 interleaved Codabar Code128 POFAI7 WANA NNN 1231587890128 Serial number 0008888818887 Interface RS232 Baud rate 115288 bps Flow control Hardware USB mode Disabled Black mark mode Disabled Protocol mode Disabled Reaver module DPP3SBRNS 40 84 Intensity 108 Y Auto off 18 ain Temperature
15. le for download at our website indicated below For the latest on using the DPP 350 Drivers amp SDK please refer to the SDK s documentation For the latest DPP 350 SDK s please visit our developer portal http ipeprint com developer downloads USER MANUAL 5 GETTING STARTED The DPP 350 allows you to print information from your smartphone over Bluetooth Before using the DPP 350 thermal printer the battery should be properly charged The following Quick Start guide will help to get your DPP 350 ready for use Quick Start Guide Step What to do Purpose Where toifind mere Information Fuly charge your The Lithium lon battery i DPP 350 pack should be fully Charging Battery recommended charged before use to Page 8 In this manual ensure long battery life Load DPP 350 print ppp 350 requires Thermal Loadi d oading Paper Page 2 inedia Ad paper for printing 10 Paper Printing software is not provided by Infinite Peripherals Please contact your account manager for recommendations on Printing requires software solutions Hematite to be installed onto your Software a opie deuce Developers should refer to the section in this manual on Developing Solution Set up Bluetooth pairing to a Setup Bluetooth allow DPP 350 to Bluetooth Setup pairing communicate with the Page 20 and 21 Bluetooth USER MANUAL 6 ABOUT YOUR DPP 350 DPP 350 View 1 Paper Cover Power On Off Switch DES _
16. ling print data in page mode 2 ESC FF Printing data in page mode 22 ESCRS Sounds the buzzer 23 ESCSP Setting character spacing 24 ESC Setting EURO symbol position 25 ESC Specifying the absolute horizontal position of printing 26 ESC Selecting Canceling the printing of downloaded user character set USER MANUAL 26 27 ESC amp Selecting user character set 28 ESC Specifying printing mode of text data 29 ESC Printing graphical data 30 ESC Switch s OFF the printer E ESC Selecting Canceling underlining 32 ESC Printing self test diagnostic information 33 ESC2 Specifying 1 6 inch line feed rate 34 Esc 3 Specifying line feed rate n 203 inches 35 ESC Changes print direction to opposite 36 ESC Data input control 37 ESC Selecting print direction 38 ESC Reading magnetic stripe card 39 ESC Initializing the printer 40 ESCCAL Black mark mode sensor calibration 41 ESCD Setting horizontal tab position 42 ESCE Specifying Canceling highlighting 43 ESCF Filling or inverting the page area in page mode 44 ESC G Specifying Canceling highlighting 45 ESCI Specifying Canceling Italic print 46 ESC J Printing and Paper feed n 203 inches 47 ESCL Selecting page mode 48 ESCN Reading programmed serial number 49 ESCR Selecting country 50 ESCS Specifying speed bps of the serial port 51 ESCT Printing short self test
17. river SDK developer tools set DIP Switch 4 to OFF USER MANUAL 18 DIMENSIONS 5 3 112 2 USER MANUAL 19 BLUETOOTH SETUP IOS Enable Bluetooth on iOS device Select Bluetooth device after this Pair to DPP 350 Start app Library Demo and select Print ETE pe musto em x Devices 2 Devices o Not Pared CT SCAN BARCODE You can select Print self test to test Bluetooth connection USER MANUAL 20 BLUETOOTH SETUP ANDROID Enable Bluetooth and press search device On the list with available device will show DDP 250 pair device Default PIN is 0000 When is paired open application Printer Sample Select a device to connect DPP 350 For testing Bluetooth connection press Print self test Print self test Print text Print image Print page int barcode Read card Read barcode USER MANUAL 21 MAGNETIC SWIPE READER The DPP 350 has a built in magnetic card reader The card reader incorporates a 3 track magnetic read head requiring a single swipe to read field data from all three tracks Face this direction Card Swipe Direction Magnetic Card Reader The readers magnetic head faces towards the front of the printer When placing the card into the reader the magnetic strip must be facing as show inthe figure above Keep the bottom ed
18. ssory has been designed to connect specifically to iPod iPhone or iPad respectively and has been certified by the developer to meet Apple performance standards Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards Please note that the use of this accessory with iPod iPhone or iPad may affect wireless performance iPod iPhone iPad touch are trademarks of Apple Inc registered in the U S and other countries Lightning is a trademark of Apple Inc The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Infinite Peripherals is under license USERMANUAL 2 COMPATABILITY Made for iPhone 5 iPhone 4S iPhone 4 iPod touch 5 generation iPod touch 4 generation iPod touch 3 generation iPad 4th generation iPad mini iPad 3rd generation iPad2 Android Support Android iOS 2 1 and higher USER MANUAL 3 TECHNICAL DATA General Specifications Printing Method Line thermal dot printing Printing Speed GOmms s 480 dots sec at 8 5 V Print Width 72mm 576 dots per line Resolution 203dpi 8x8 dots mm Dot pitch Horizontal 0 125 mm 8 dots mm Vertical 0 125 mm 8 dots mm Resident fonts Font A 12 x 24 dots 48 char per line Font B 9 x 16 dots 64 char per line Loadable fonts Font C 12 x 24 dots 48 char per line Font D 9 x 16 dots 64 char per line
19. t Darkness 100 Character Table Western 1252 USB Device Class Printer USER MANUAL 15 HARDWARE SETUP Memory Switch Settings Step 1 Switch OFF the printer Step 2 Press and hold ON OFF button The STATUSLED flashes GREEN and after about 6 sec holding the ON OFF button STATUS LED flashes RED and then turns RED Step 3 Release the ON OFF button and wait for the printer to print out the current memory settings and instruction Note Care must be taken when changing factory preset configuration information The pressing LF YES confirms changes The pressing ON OFF No cancels changes MEMORY SWITCHES 1000000010 BAUD RATE 115200 bps AUTO OFF TIME 10 min PRINT DENSITY 100 CHARACTER TABLE WESTERN 1252 HARDWARE SETUP lt ONOFF gt NO lt LF gt VES CHANGE MEMORY SWITCHES SAVE SETTINGS MEMORY SWITCHES 1000000011 BAUD RATE 118200 bps AUTO OFF TIME Smin PRINT DENSITY 100 CHARACTER TABLE WESTERN 1252 HARDWARE SETTINGS STORED USER MANUAL 16 MEMORY SWITCH CONFIGURATION DPP 350 has 10 memory switches which have the following action SW ENABLE SOUND 7 SW2 EXECUTE CR AS lt LF gt SW3 DISABLE lt LF gt COMMAND 7 Sa NA SWS NA swe NA SW NA SW amp DISABLE DISCOVERABELITY SW ENABLE USB INTERFACE SW10 USB IN DEVICE MODE 7 CHANGE BAUD RATE 7 CHANGE AUTO OFF TIME CHANGE PRINT DENSITY CHANGE CHARACTER TABLE 7 CHANGE PAIRI

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