User Manual - Hope Industrial Systems
Contents
1. REAR PANEL CABLE ENTRY 3 MODELS NEMA 4 4X CONDUIT ACCESS PANEL NEMA 4 4X PERMAGLAND NEMA 12 CABLE GLAND 18 OOO AN 4 50 1143 2 84 72 1 SIDE MOUNT 135 1 4 20 INTERNAL 343 THREAD X 625 DEEP CONTROLS KEYPAD KVM EXTENDER OPTIONAL KEYBOARD TRAY OPTIONAL Specifications Display Type Thin film transistor TFT Active Matrix Liguid Crystal Size 19 0 diagonal Image size 14 82 376mm x 11 85 301mm Native resolution SXGA 1280 x 1024 60 Hz Plug and Play DDC1 2B compatible Minimum resolution VGA 640 x 480 operation in native resolution 1280 x 1024 will ensure best results Pixel pitch 0 294mm H x 0 294 mm V Number of colors 16M 24 bit Viewing Angle Hori Vert 160 160 typical Contrast ratio Brightness white 300 nits cd m min 700 1 min Back light 4 CCFTs Cold Cathode Fluorescent Tube 50 000 hours half life replaceable Screen protector when not shipped with touch screen Video Tempered glass to ANSI Z97 1 SPEC AR coated on both sides 98 Transmission of light 99 Reduction of glare 53 UV blocking 30 NIR Blocking proprietary hydrophob ic coating on outside reduces fingerprint smears repels liq uid spills and makes glass easy to clean Input connector HD 15 optional BNC input Input signal format RGB analog 75 ohms 0 7 Vp p H V Sepa2. 6 ri INSTALL WITH FOUR 1 4 20 FLAT HEAD STAINLESS STEEL SCREWS OR 2 SCREWS PROVIDED 1 94 49 3 E DIAMETER 1 56 E j NSIDE DIAMETER 1 Insure mounting surface is smooth enough to seal with gasket and create mounting pat tern in surface per the above diagram 2 Install first two opposing 14 20 flat head screws two different lengths provided 3 Rotate yoke 90 degrees to gain access to install remaining two screws 4 Remove cap from end of threads if routing cables through the center of the plate 10 Installation using pedestal mounting option 10 11 Prepare the mounting surface for installation of the pedestal by referring to the illustration Install the pedestal using appropriate hardware and methods for the mounting surface selected taking strength cable routing and sealing into consideration Position and support the yoke assembly near the top of the pedes tal Thread monitor cables through the yoke assembly the ends of the cables opposite the cover plate that joins to the monitor Connect all cables from the monitor into the pedestal Connec tors that do not have a locking mechanism should be sheathed in heat shrink tubing or tie wrapped to insure that they do not come loose inside the pedestal 8 00 Feed all connectors and excess cabling inside the top of the pedestal Feed all cables into the space available inside pedestal Install pedestal top plate using the four 14
3. 60 Hz to the LCD display Look for instructions on changing the refresh rate in your graphic card s user guide o If necessary make small adjustments using H POSITION and V POSITION until the screen image is completely visible The black border around the edge of the screen should barely touch the illuminated active area of the LCD display Main Menu Controls Adjust the menu items shown below by using the up A and down Y buttons Control Explanation Auto Image Adjust automatically sizes centers and fine tunes the video signal to eliminate AUTO waviness and distortion Press the 2 button to obtain a sharper image SET NOTE Auto Image Adjust works with most common video cards If this function does not work on your LCD display then lower the video refresh rate to 60 Hz and set the resolution to its pre set value Contrast adjusts the difference between the image background black level and the fore aly ground white level Brightness adjusts background black level of the screen image Color Adjust provides several color adjustment modes preset color temperatures and RGB which allows you to adjust red R green G and blue B separately The factory setting for this product is 6500K 6500 Kelvin Color Adjust sRGB 9300K 6500K 5400K User Color 1 Exit 2 Select o SRGB This is quickly becoming the industry standard for color management with support included in many of the latest appl
4. adapter and connecting I O cable to a PC the monitor displays a blank screen Rolling Screen Unstable Screen Screen is not perfect 16 Press the power button and check to see if the power LED is lit If the LED is not lit make sure the PC is powered on Make sure all cables are connected If the LED stays yellow check to see if the PC is in the power saving mode by pressing any keys on the keyboard Change PC display resolution to 1280x1024 at 60hz Unplug the power adapter to monitor then plug it in again Press monitor power button again Reset the monitor to the original factory setting Press Auto Adjust button on OSD menu Select Auto Adjust Make sure the PC display resolution is not set greater than 1280x1024 at 60hz Make sure the PC display resolution matches one of the factory preset timings in this manual Change the PC display resolution to 1280x1024 at 60hz Reset the monitor to the factory setting Select Auto Adjust Make sure the PC display resolution matches one the factory preset timings shown in this manual Recall factory setting Refer to panel controls and OSD functions in this manual Fine tune the picture by performing the following adjustments in this order pitch phase and position Refer to OSD functions in this manual Drawings Front View 15 65 12 03 397 5 305 6 DISPLAY AREA Side and Rear View VESA MOUNTING PATTERN 100mm X 100mm
5. 20 x iar 3 long screws provided Access to the 2 50 screws is gained by the clearance notches in IN BOTTOM the yoke OF PEDESTAL FOR HIDDEN CABLE ACCESS Install monitor onto yoke with the Yoke Hard ware Installation Guide provided Install cables into the monitor securing video cable and touch serial cable with screwlocks Remove and reuse screws to install cover plate onto monitor Tighten all eight screws of cover plate fully then back off one full turn Installation using yoke and pedestal mounting option continued from previous page CONDUITELBOW POSITION AS REQUIRED FOR FREEDOM OF MOVEMENT FOR FLEXIBLE CONDUIT 1 1 2 PLASTIC PIPE NUT TIGHTEN AFTER POSITIONING CONDUIT ELBOW fl v d NYLON BUSHING SPACER LIQUID TIGHT CONDUIT KNOB a fl SEALING PLATE SEALING WASHER SEALING PLATE LOCK NUT YOKE LOCKING NUT INSTALL 6 32 ANTI ROTATION SCREW 3 DIA WASHER POLYETHYLENE FRICTION PLATE RUBBER WASHER YOKE THIS SIDE FORWARD PEDESTAL TOP PLATE INSTALL WITH FOUR 1 4 20 FLAT HEAD STAINLESS STEEL SCREWS 42 HIGH PEDESTAL UARE 6 00 SQUARE 203 2 2 50 63 5 IN BOTTOM OF PEDESTAL FOR HIDDEN e AATYP CABLE ACCESS 104 Note The 34 conduit and other sealing hardware are not required for NEMA 12 monitors or NEMA 4 4X monitors with the 4 cable gland 12 Installation using fixed pedestal mounting option 1 2 Prepare the mounting surfa
6. Hope Industrial Systems Inc SW User Manual 19 Universal Mount Industrial Monitor Model No HIS UM19 C TABLE OF CONTENTS Safety and Regulatory Information 3 WANING TTT 3 FOO NOUCO at Eege eer ett CERN TT 3 Using the LCD Display nnanunnnenanannnanananananannnnnnnannnananannnanannannnnana 4 Setting the Timing Mode 4 OSD and Power Lock Settings seeeseeeseeeseeeeinesrnesrnsstrssrrssrnesrresrnssrnesrnne 4 Adjusting the Screen Image n2onrnnennnnanananananannnnnannnananannnnnanannnnna 5 Main Menu Controls nnannuananannannannnnnanananananannannannennananannnanannannnnana 6 Installation Instructions s sssssssunnenunnnennunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnmnnn 8 Preparing for Installation 8 Installation using VESA mounting anna 9 Installation using the bench top mounting option 10 Installation using pedestal mounting option 11 Installation using fixed pedestal mounting option 13 Touchscreen Driver Installation 15 CIO ANG DEE 15 Troubleshooting errrenoonennnnennannnennannnnennnnnnnennannnaeenannnaemnnnnnaennana 16 Drawing Eit i a Dd saali aata ene 17 Front EE 17 Side and Rear Views iia een ALA e Eed ee 18 SPEeGITIGALIONS iiieoo ranten e roana EES EEN 19 W IEE EE 19 MIAGO GE 19 EIEGUIGAL EE 20 Ehvikonmental ui s da 25
7. ce for installation of the pedestal by referring to the illustration Install the pedestal using appropriate hardware and methods for the mounting surface se lected taking strength cable routing and sealing into consideration Install cables into the monitor securing video cable and touch serial cable with screw locks Remove and discard hardware shown in the illustration Remove and reuse hardware shown inthe illustration to install the cover plate Position and support the monitor so that the cables exiting from the monitor can be easily routed into the top of the pedestal Remove and reuse the acorn nuts and sealing washers to install the monitor onto the pe destal feeding cables into the pedestal Installation using fixed pedestal mounting option continued from previous page FIXED PEDESTAL COVER PLATE A ROUTE CABLES THROUGH CABLE ACCESS HOLE INTO PEDESTAL REMOVE AND DISCARD TWO SCREWS AND WASHERS IN THESE LOCATIONS ON REAR COVER PRIOR TO IN STALLING COVER PLATE 14 UM19 MONITOR USE M4 SCREWS AND WASHERS FROM REAR COVER IN THESE TWO LOCATIONS 10 32 ACORN NUT WITH NYLON WASHERS 4 PLACES PROVIDED TENT EROM TOP EDGE TO FLOOR 48 112 FROM CENTERLINE USE EXISTING 10 32 SCREWS TO FLOOR AND WASHERS FROM REAR COVER IN EIGHT LOCATIONS TIGHTEN ALL SCREWS OF COVER PLATE FULLY AND BACK OFF ONE FULL TURN PEDESTAL BOTTOM VIEW OF PEDESTAL BASE WITH CABLE ACCESS HOLE Touchscreen Drive
8. ications Enabling this setting allows the LCD display to more accurately display colors the way they were originally intended Enabling the sRGB setting will cause the Contrast and Brightness adjustments to be disabled 9300K Adds blue to the screen image for cooler white used in most office settings with fluorescent lighting 6500K Adds red to the screen image for warmer white and richer red 5400K Adds green to the screen image for a darker color User Color Individual adjustments for red R green G and blue B o To select color R G or B press button 2 o To adjust selected color press A or down Y O 000 Information displays the timing mode video signal input coming from the graphics card in the computer See your graphics card s user guide for instructions on changing the resolu tion and refresh rate vertical freguency Control Explanation Manual Image Adjust displays the Manual Image Adjust menu Manual Image Adjust H V Position E H Size M 1 Fine Tune Sharpness Exit 2 Select o H V Position moves the screen image left or right and up or down Press button 2 to toggle between Horizontal and Vertical The Horizontal setting moves the screen im age to the left or to the right The Vertical setting moves the screen image up and down o H Size adjusts the width of the screen image o Fine Tune sharpens the focus by aligning text and or graph
9. ics with pixel boundaries NOTE Try the Auto Adjust function before using the Fine Tune control o Sharpness adjusts the clarity and focus of the screen image Setup Menu displays the menu shown below Setup Menu Language Select Resolution Notice OSD Position OSD Timeout OSD Background Exit 2 Select 2080o o Language allows you to choose the language used in the menus and control screens o Resolution Notice advises of the optimal resolution to use Resolution Notice Enable Disable 1 Exit 2 Select o OSD Position allows you to move the on screen display menus and control screens o OSD Timeout sets the length of time an on screen display screen is displayed For ex ample with a 15 second setting if a control is not pushed within 15 seconds the dis play screen disappears o OSD Background allows you to turn the On Screen Display background on or off Memory Recall returns adjustments to the original factory settings if the display is operating in a factory Preset Timing Mode listed in this user guide Installation Instructions Preparing for Installation Important Perform the following steps BEFORE Installation of the monitor 1 Ensure that sufficient power is available Ensure that sufficient space is available to allow for proper airflow around the enclosure Ensure that the air temperature around the unit top and bottom will not exceed the rated specificat
10. ide of published specifications exposure to chemicals or gases not cov ered by specified NEMA standards displaying fixed images for long periods of time resulting in afterimage effects improper or unauthorized repair by anyone other than HIS or a service agency authorized by HIS to perform such repairs fire flood acts of God or other contingencies beyond the control of HIS HIS RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT HIS SHALL NOT BE LIABLE FOR DIRECT INDIRECT INCIDENTAL CONSEQUENTIAL OR OTHER TYPES OF DAMAGES RESULTING FROM THE USE OF ANY HIS PRODUCT OTHER THAN THE LIABILITY STATED ABOVE THESE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU YOU ARE CAUTIONED THAT THE PERFORMANCE OF THIS PRODUCT CAN BE AFFECTED BY MANY FACTORS SUCH AS SYSTEM CONFIGURATION SOFTWARE APPLICATION AND OPERATOR CONTROL OF THE SYSTEM IT IS YOUR RESPONSIBILITY TO DETERMINE SUITABILITY OF THIS PRODUCT FOR YOUR PURPOSE AND APPLICATION Hope Industrial Systems Inc 1325 Northmeadow Parkway Suite 100 Roswell GA 30076 www HISmonitor
11. ions of the unit gt The maximum rated temperature of the HIS UM19 is 45 C 113 F gt Also remember that even though this product is designed to operate at 45 C with proper ventilation the life span of any electronic device is short ened when it is consistently operated at high temperatures Therefore it is wise to take steps to keep the temperature of the ambient air around the unit as low as possible 4 Ensure that the ambient humidity of the air around the unit does not exceed the rated specifications for the unit gt The maximum rated humidity for the HIS UM19 is 90 non condensing Installation using VESA mounting All units come standard with a 100mm square VESA mounting pattern with M4 threads If this mounting method is used consider the following o M4 screws should not protrude into the rear cover by more than 14 o The capacity of the arm or mounting plate selected should take into account the total weight of the monitor and its center of gravity o For NEMA 4 4X applications the mounting interface should be properly sealed to prevent ingress of water Sealing washers are provided for this purpose VESA Mounting Holes Installation using the bench top mounting option SPACER NYLON BUSHING RUBBER WASHER n ae n be KNOB YOKE LOCKING NUT TIGHTEN AND INSTALL LOCKING SCREW YOKE THIS SIDE FORWARD 3 DIA WASHER POLYETHYLENE FRICTION PLATE 3 25 SQUARE BENCH MOUNTING PLATE 82
12. liance Electrical UL 60950 3 Edition cUL recognized component CE FCC Class A Environmental RoHS Enclosure Type Self contained stainless steel or painted carbon steel Environmental rating NEMA 12 12 4 ot 12 4 4X built to IP65 standards Seal NEMA 12 gland NEMA 4 gland 34 conduit or 4 cable gland Mounting VESA pattern 100mm square M4 threads Optional Yoke mounting with 14 20 internal thread interface Physical Dimensions 18 4 467mm W x 15 7 399mm H x 2 7 x 4 5 114 3 mm D Net weight Standard Model Black Carbon Steel 20 10 Ibs Standard Model Stainless Steel 20 00 lbs Shipping weight Standard Model Black Carbon Steel 30 lbs Standard Model Stainless Steel 30 Ibs VGA Pin assignment Pin No Signal Pin No Signal 1 Red 9 No pin 2 Green 10 Ground 3 Blue 11 Ground 4 Ground 12 SDA 5 Ground 13 H sync 6 Ground 14 V sync 7 Ground 15 SCL 8 Ground 22 this page left blank Warranty Statement Who is Covered This warranty covers the purchaser of this product only and is not transferable without our written consent What Does This Warranty Cover and What is the Period of Coverage The warranty remains in force for a three year period beginning on the date we invoice you for the product unless it is a keyboard for which the warranty period is one year If HIS repairs or replace
13. peration of this eguipment in a residential area is likely to cause harmful interference in which case the user will be reguired to correct the interference at his own expense Any changes or modifications not expressly approved by the grantee of this device could void the user s authori ty to operate the device Using the LCD Display Setting the Timing Mode Setting the timing mode is important for maximizing the guality of the screen image and minimiz ing eye strain The timing mode consists of the resolution example 1280 x 1024 and refresh rate or vertical freguency example 60 Hz After setting the timing mode use the controls to adjust the screen image For the best picture quality set your LCD display timing mode to VESA 1280 x 1024 60Hz To setthe Timing Mode in Microsoft Windows 1 Set the resolution Right click on the Windows desktop gt Properties gt Settings gt set the resolution 2 Setthe refresh rate See your graphic card s user guide for instructions WARNING Do not set the graphics card in your computer to exceed the maximum refresh rate of 85Hz doing so may result in permanent damage to your LCD display OSD and Power Lock Settings o OSD Lock Press and hold 1 and the up arrow for 10 seconds If any buttons are pressed the message OSD Locked will display for a few seconds o OSD Unlock Press and hold 1 and the up arrow again for 10 seconds o Power Button Lock Press and hold 1 and the down arro
14. r Installation The enclosed CD ROM contains documentation and drivers for all major operating systems To assure you have the most current information check the following Internet addresses http HISmonitors com Touchscreen Drivers bim Cleaning CAUTION DO NOT USE ABRASIVE MATERIALS SUCH AS PAPER TOWELS OR DIRTY SHOP RAGS ON THE DISPLAY AS IT WILL SCRATCH THE PROTECTIVE COATING ALWAYS USE A SOFT CLOTH PREFERABLY MADE OF COTTON Resistive Touchscreen model Any standard glass cleaner can be used to clean the touchscreen Always spray the glass cleaner on the cloth or towel and then clean the touchscreen Glass cleaner sprayed directly on the monitor could possibly leak inside a non sealed unit and cause damage Vinegar or ammonia will not hurt the touchscreen Again spray the cloth and then clean the touchscreen Tempered Anti Reflective Glass Window Use any standard glass cleaner as long as there is no abrasive or oily content The anti reflective coatings are physically part of the surface of the glass and resist degradation to the Military Specifications Acrylic Window The acrylic front window can be cleaned in the same manner as the touchscreen or glass window Troubleshooting Note The following steps apply when unit does not come with a KVM extender For troubleshooting with a KVM extender installed please refer to the Installer User Guide that comes with that eguipment Blank Screen After installing the power
15. rated TTL Sync Horizontal scan 30kHz 82kHz Supported Video Stan 1280 x 1024 9 60 75 Hz dards 1024 x 768 60 70 72 75 Hz 800 x 600 56 60 72 75 Hz 720 x 400 70 Hz 640 x 480 60 75 Hz Vertical scan 50 Hz 85 Hz Response rate typical 8 ms typical Electrical Power Input 100 240 VAC 50 60 Hz autoswitch Power consumption 83 watts typical Power management DPMS energy star lt 1W Environmental Temperature 0 45 C consult factory for installation instructions when con tinuous 24 7 operation exceeds 40 C Vibration 0 006 inch p p 15 57Hz 1 0g 57 640Hz sine Altitude Operating up to 10 000 feet Non operating up to 40 000 feet Functional Panel controls rear access OSD On Screen Display controls Power 1 display menu and exit menu 2 auto image ad just and select menu item arrow up arrow down Auto image adjust brightness contrast input selection col or adjust SRGB 9300K 6500K 5400K information ma nual image adjust H position V position fine tune sharp ness language resolution notice OSD position OSD time out OSD background memory recall Touch screen option Elo Touch systems AccuTouch 5 wire resistive system emulates a mouse Serial RS 232 or USB interface to host computer Rack mount option Fits in standard 19 EIA rack 9U height 20 Comp
16. s a product under warranty its warranty term is not extended What Will We Do to Correct Problems and How Do You Get Service We will repair or replace at our sole option any part of the unit which proves to be defective Replacement parts may be new or refurbished and will meet the same specifications of the original parts or unit We will return the product to you by the shipping method we choose in the U S A at our expense You must pay for shipments to locations outside of the U S A In order to receive warranty service you must get prior ap proval from HIS To reguest warranty service you can telephone us at 678 762 9790 or send an email to service OHISmonitors com If we determine that warranty service is needed we will give you a Return Ma terial Authorization RMA number This RMA number must be conspicuously marked on the outside of the shipping box HIS will not accept shipments not accompanied by the RMA number You must ship or de liver the product to HIS Freight prepaid Pixel Faults Permanently dark or bright pixels can happen to TFT displays Five or less permanently dead pixels out of 1 3 million do not make a good case for exchanging the unit Please contact our Customer Service De partment if the number of pixel faults exceeds the above mentioned figure What Does This Warranty Not Cover This warranty does not cover eguipment which has been damaged due to misuse abuse or accident such as operating the eguipment outs
17. s com Publication UM19 December 2006 2006 Hope Industrial Systems Inc 24
18. tans Ata a kadaka bea ce aaeds tela aias saaga RA nt a et 20 Lett el EE 20 Reiler 21 Tee 21 Warranty Statement nes 23 Safety and Regulatory Information Warning To prevent fire or shock hazard do not expose the unit to rain or moisture Dangerously high voltages are present inside the unit Do not disassemble the unit Refer servicing to gualified personnel only This eguipment is not intended for use in critical applications where its failure to operate would create immediate life threatening circumstances Applications including but not limited to nuclear reactor control aerospace navigation systems and life support systems are not appropriate for this product This product is a UL Listed Component and must be used with a listed computer A readily accessible disconnect device shall be incorporated in the building installation wiring Installation shall be in accordance with the National Electric Code and authorities having jurisdiction FCC Notice This eguipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the eguipment is operated in a commercial environment This eguipment generates uses and can radiate radio freguency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communica tions O
19. w for 10 seconds If the power button is pressed the message Power Button Locked will display for 5 seconds With or without this setting after a power failure your LCD display s power will automatically turn ON when power is restored o Power Button Unlock Press and hold 1 and the down arrow again for 10 seconds Adjusting the Screen Image Use the buttons on the rear control panel to display and adjust the On Screen Display OSD con trols which display on the screen Do the following to adjust the screen image 1 To display the Main Menu press button 1 Main Menu Auto Image Adjust Contrast Brightness Color Adjust Information Manual Image Adjust Setup Menu Memory Recall Exit 2 Select SE NOTE All OSD menus and adjustment screens disappear automatically after about 30 seconds 2 To select a control you want to adjust press A or Y to scroll up or down the Main Menu 3 After the control is selected press button 2 A control screen like the one shown below appears The line at the bottom of the screen shows Contrast the current functions of buttons 1 and 2 COC Exit or select the Brightness control 1 Exit 2 3 Brightness 4 To adjust the control press the up A or Y buttons 5 To save the adjustments and exit the menu press button 1 twice The following tips may help you optimize your display o Adjust your computer s graphic card so that it outputs a video signal 1280 x 1024
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