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1. QuadroE1 T1 s Front Panel LEDS n aacesescusotworernessnsscueiderastoesmenrocisarecacssetaoses 8 Installing 8 eee 06 006600066006 6666 00 Networking Connecting the Hardware sss 9 Configuring the 10 Logging M to QuadoE 00 11 Basic Configuration sssssresssrrrssrrrsrrrrsrrrrrsrrrrsrrrrernrrrerrrrerrrrerrrrrerrnn 12 Run The System Configuration Wizard sass 12 System Configuration sss ssersrsrrrssrrrerrrrrrrrrerrrrerrrrerrrrrrrrrrrrrrrrrerrresrrn 13 DHCP Settings for the LAN InterfaCe sss 13 Regional Settings errnet SS n 14 Finishing the System Configuration Wizard sass 14 Run The Internet Configuration Wizard sss 16 Uplink COMM GUI AMON aa a 16 WAN IP CONMOUTFALIOR ur cocaessedect tune rece NEESS 17 PPP Configuration sess 18 WAN Interface Configuration sicisccsdcratacdwedebudedieiialteedaederdeteteetacdeetetansvediiades 18 05 5611085 sl Dy 19 19 69 5 ISP Authentication PPP Dial
2. QuadroE1 T1 Manual Installation Guide Configuring the Quadro E1 T1 Please Note The CO private PBX must support the DID service if it is to be configured on the QuadroE1 T1 Setting up Call Routing The Call Routing service allows you to specify the communication structure between all in volved devices by developing a dialing plan and setting the call routing paths accordingly For the Quadro extension users the call procedure should be simple and familiar for all kinds of calls internal SIP H 323 PSTN or IP PSTN The possibilities Call Routing offers are numerous The following configuration just a single example used to explain setup of the QuadroE1 T1 as a gateway In this example the QuadroE1 T1 is connected within a protected Private Data Network built of two other Quadro devices 2x and 4x where 6 extensions are connected Each exten sion will be configured such that they all shall reach each other and the PSTN The exten sions also shall be reached by calls from the PSTN Private Data Network im IP address 10 20 30 10 ep IP address 10 20 30 30 IP address 8 gt 10 20 30 20 ie Quadrogr Fig I 30 Call Routing example Your PSTN Service Provider supplies you with a set of PSTN telephone numbers for your E1 T1 line If you want to assign these numbers to the phones connected to the Quadro2x and Quadro4x within your Private Data Network you have to create
3. sh 20 Finishing the Internet Configuration Wizard sass 20 22 e a the Firewalle 5 15110 Configuring the 1 TI oe cae ne en es 23 Editing the El TL eee eee alam erry ene eee ener ree ert 24 Signaling TYPE CCS Sissies AEEA eases tet seen dat 25 Signaling Type CAS sssssssrresrrrrrrrrsrrrrsrrrrrrrrrerrresrrrrrrrrerrrrsrrrrrrrrerrrrsrrn 28 Setting up Call Routing cece cece cece eee eee e sent esse seen ee eeseneeteeeseaneeees 29 Registering on Epygi s Technical Support ccc 35 Appendix PC DHCP SettingS cccccccceeeeeeeeeeeeeeeeeeeeeeeeneeeenenees 36 Appendix Changing the Administrator s PasSWOFrd 38 Appendix Configuring SIP NAT Traversal sss 39 Appendix Checking the CONNECHtIONS cccee ee eeeeeeeeeeeeeeeeenees 41 Appendix Pin Assignment of E1 T1 sass 43 Manual Il see Administrator s Guide Describes in detail the QuadroE1 T1 management menus and includes all sys tem default values at a glance too QuadroE1 T1 SW Version 3 0 x QuadroE1 T1 Manual Installation Guide About This Installation Guide About This Installation Guide This Installation Guide explains the installation of the Q
4. on link ok off no link flickering traffic on the link on link ok off no link flickering traffic on the link on frame synchronization is ok off frame synchronization is not ok flickering link is down on Link ok off RED alarm indication flickering link is down BUSY green Status of the CPU INFO yellow System information FAULT red System status LAN green Status of the LAN interface WAN green Status of the WAN interface Line1 green Status of the E1 T1 link Line2 green Status of the E1 T1 link LED Indication during a firmware update A firmware update is indicated by the red Fault and yellow Info LED Both will blink si multaneously for about five minutes while the firmware is updated The QuadroE1 T1 will then re boot automatically showing the boot LED sequence LED Indication during a boot sequence A boot sequence is indicated as follows The red Fault LED will glow for a few seconds then the yellow Info LED will glow for another four or five minutes while the green Busy LED is blinking Once the Info LED is off the boot sequence has been completed successfully QuadroE1 T1 SW Version 3 0 x 7 QuadroE1 T1 Manual Installation Guide Installing QuadroE1 T1 Installing QuadroE1 T1 Networking Overview To establish a connection between the PSTN or your PBX and the Internet a VoIP gate way is needed The QuadroE1 T1 is a VoIP gateway and will perform the
5. Juadrog The VoIP OCAL Manual I Installation Guide for QuadroE1 T1 SW Version 3 0 x QuadroE1 T1 Manual Installation Guide Copyright and Trademarks Copyright 2003 Epygi Technologies Ltd All Rights Reserved QuadroE1 T1 is a registered trademark of Epygi Tech nologies Ltd Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation All other trademarks and brand names are the property of their respective proprietors Limited Warranty Epygi Technologies Ltd Epygi warrants to the original end user purchaser every QuadroE1 T1 to be free from physical defects in material and workmanship under normal use for a period of one 1 year from the date of purchase proof of pur chase required If Epygi receives notice of such defects Epygi at its discretion will repair or replace products that prove to be defective This warranty shall not apply to defects caused by i failure to follow Epygi s installation operation or maintenance instruc tions ii external power sources such as a power line telephone line or connected equipment iii Products that have been serviced or modified by a party other than Epygi or an authorized Epygi service center iv Products that have had their original manufacturer s serial numbers altered defaced or deleted In no event shall Epygi s liability exceed the price paid for the product from direct indirect special incidental or con
6. Ltd All rights reserved Fig l 11 System Configuration Wizard finishing page QuadroE1 T1 SW Version 3 0 x 14 QuadroE1 T1 Manual Installation Guide Configuring the Quadro E1 T1 Click the Finish button to complete the System Configuration Wizard The Quadro will then stop internal functions and apply the changes made in the wizard Honre System Configuration Wizard Preparing rollback Stepping ayatam services gt Boftware Watchdog DACP Server NTP Server gt NTF Client Saving new configuration If you changed the IP address of the LAN interface this will be the last message you see here Please reconfigure your PC mot Bye Eye kotiveting nee configuration gt Hetuork Interface EE Fig l 12 Wizard execution process After this is complete the Quadro will reply with the Confirm Settings page requesting con firmation of the changes Press the OK button to confirm the settings Home Confirm settings Fig l 13 Confirm Settings page Please Note you must confirm the settings within 20 minutes If not the device will revert back to the previous configuration and reboot Please Note If you do not use DHCP for your LAN and you have changed your LAN set tings make sure that the IP address of the PC connected to Quadro is still within the speci fied IP address range Otherwise your PC might be unable to establish a connection to Quadro If you changed the netwo
7. Date Time Period s checkbox has been checked on the first page of the Local Call Routing Wizard the following page is displayed to specify one ore more time periods during which the path shall be valid as im Lei i 1 Fy piad LAM Serek Local Call Routing Wizard Date Time Rules Add Entry Fig I 35 Call Routing Wizard Date Time Rules Add Entry page The last page of the Local Call Routing Wizard summarizes all settings and Finish will save the route The Call Routing local Routing page is displayed again showing the new call routing path QuadroE1 T1 SW Version 3 0 x QuadroE1 T1 Manual Installation Guide Configuring the Quadro E1 T1 All the other paths have to be specified accordingly on Quadro E1 T1 and the other involved Quadro devices QuadroE1 T1 Destination Address 10 20 30 10 path to Quadro2x 10 20 30 20 path to Quadro4x path to phone connected to QuadroE1 T1 Pattern NDS Prefix Call Type Description path to AA for not used num bers 3 path to AA for not used num bers 4 path to AA for not used num bers 5 path for all outgoing calls to PSTN Quadro2x Pattern Call Type Destination Description Address 89546034 0 4 Po 10 20 30 20 path to Quadro4x IP 10 20 30 30 path for all outgoing calls via QuadroE1 T1 to PSTN Quadro4x Call Type Destination Description Address 89546033 0 2 IP 10 20 30 10 path to Quadro
8. Notice to Users This Installation Guide in whole or in part may not be reproduced translated or reduced to any machine readable form without prior written approval Epygi provides no warranty with regard to this Installation Guide or other information contained herein and hereby expressly disclaims any implied warranties of merchantability or fitness for any particular purpose with regards to this manual or such other information In no event shall Epygi be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual or other information contained herein or the use thereof FCC Statement Part 15 Class A The Epygi Quadro has been tested and found to comply with the limits for a class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial installation This equipment generates uses and can radiate radio frequency energy and if not installed and used accord ing to the instructions may cause harmful interference to radio communications However there is no guarantee that inter ference will not occur in a particular installation If this equipment does cause harmful interference to radio or television re ception which is found by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the follow
9. QuadroE1 T1 SW Version 3 0 x QuadroE1 T1 Manual Installation Guide Appendix PC DHCP Settings niernet Probeced TCP IP Fropertiei E Tx Deria Alberts Comiguister Yeu can get 2 series gA p rei muppet pou Fek ath poe Fear aa Pi Pe IP petra Geran on iP ebba momat Dye thee obeng F fa Dhian DHG irre mihin muir r Uig he bolle DNE uram erer 4 Select Obtain an IP address automatically then click on Advanced 5 You will see the entry DHCP Enabled 6 Click OK three times to close all windows TCP IP and DHCP under Windows 95 98 ME 1 Click the Start button Choose Settings then Control Panel 2 Double click on the Network icon to open your Network window Select the Con figuration tab 3 Click Add 4 Double click on Protocol 5 Highlight Microsoft under the list of manufacturers 6 Find and double click on TCP IP in the list to the right 7 The Network window will appear with the TCP IP protocol now listed 8 Highlight TCP IP and click on Properties 9 Select Getting IP address automatically to enable the DHCP functionality 10 Click OK 11 Windows will ask you to restart the PC Click Yes The TCP IP installation is now complete and the DHCP functionality is enabled QuadroE1 T1 SW Version 3 0 x 37 QuadroE1 T1 Manual Installation Guide Appendix Changing the Admin Pass
10. a NAT router the detected NAT type and the IP address of this router s WAN port is displayed Main em Users Telepho Internet Uplink LAN Services 1 Sr p Copygi E1T1Quadro306 1 Quadro Status SIP Registration Status Refresh in 796 seconds General Information Extension Reg Name Server Registered Network Status Lines Status Hardware Status SIP Registration Status H323 Registration Status Back Please check your pending events Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig I 39 SIP Registration Status page If you are using the STUN functionality the page shown above will additionally display the Detected Connection Type Unsupported Connection types will cause one of the following messages e Unknown connection unexpected error e Symmetric NAT e Symmetric Firewall e Blocked UDP If the Detected Connection Type is any of the types listed above QuadroE1 T1 cannot work behind your router You must either connect the QuadroE1 T1 in front of the router or configure NAT traversal manually as explained in Appendix Configuring SIP NAT Tra versal If you are unable to resolve your problems please send us a technical support request on the Support section of http www epygi com Please prepare a system log file and attach it to your request To create a system log file open the System Diagnostics page System menu item Diagnostics and click Download System Logs QuadroE1 T1 SW V
11. change the default ad ministrator password Appendix Configuring SIP NAT Traversal explains configuration of the Quadro if it is placed behind a NAT enabled router Appendix Checking the Connections gives hints to solve common problems QuadroE1 T1 SW Version 3 0 x 5 QuadroE1 T1 Manual Installation Guide Requirements Requirements e One 120 240 V power outlet in close proximity to the QuadroE1 T1 e One RJ 45 Ethernet 10 100 broadband Internet connection e One off the shelf analog phone with an RJ 11 telephone cable e One CAT 5 Ethernet cable with an RJ 45 connector to connect to the QuadroE1 T1 LAN port e One PC with a 10Mbps or a 10 100 Mbit s Ethernet card or adapter installed e TCP IP network protocol installed on each PC e For optimal results Internet Explorer 5 5 or higher or Netscape Navigator 4 7 or higher are recommended Please Note The QuadroE1 T1 is shipped with one RJ 11 cable and one straight RJ 45 CAT 5 cable If the LAN connector of the QuadroE1 T1 is to be connected to a hub or switch a crossover cable may be required see Appendix Pin Assignment of E1 T1 too QuadroE1 T1 SW Version 3 0 x 5 QuadroE1 T1 Manual Installation Guide Hardware Overview Hardware Overview QuadroE1 1175 Rear Panel Fig l 1 QuadroE1 T1 s backplate 1 Power supply socket Use only the power adapter delivered with the QuadroE1 T1 2 PHONE socket with a RJ 11 connector enables connectivity of a regular
12. line service is subject to state tariffs Contact the state public utility commission public service commis sion or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of the QuadroE1 T1 does not disable your alarm equipment If you have any questions about what will disable alarm equipment consult your telephone company or a qualified installer QuadroE1 T1 SW Version 3 0 x QuadroE1 T1 Manual Installation Guide Electrical Safety Advisory To reduce the risk of damaging power surges we recommend you install a quality AC surge suppressor in the AC outlet from which the QuadroE1 T1 is powered Industry Canada Statement This product meets the applicable Industry Canada technical specifications Safety Information Before using the QuadroE1 T1 please review and ensure the following safety instructions are adhered to e To prevent fire or shock hazard do not expose your QuadroE1 T1 to rain or moisture To avoid electrical shock do not open the QuadroE1 T1 Refer servicing to qualified personnel only Never install wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specified for wet locations Never touch un insulated telephone wire or terminals unless the telephone line has been disconnected at the net work interface Use caution when installing or modifying cable or telephone lines Avo
13. on your IP settings itis possible that you cannot reach the device any more You may have to reboot or reconfigure your PC the previous configuration and reboot Previous Finish Cancel Help Please check your pending events Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig l 22 Internet Configuration Wizard Summary page Click the Finish button to complete the Internet Configuration Wizard The Quadro will then stop internal functions and apply the changes made in the Wizard After this is complete the Quadro will reply with the Confirm Settings page requesting confirmation of the changes Press the OK button to confirm the settings Please Note you must confirm the settings within 20 minutes If not the device will revert back to the previous configuration and reboot QuadroE1 T1 SW Version 3 0 x 20 QuadroE1 T1 Manual Installation Guide Configuring the Quadro E1 T1 Please Note If you do not use DHCP for your LAN and you have changed your LAN set tings make sure that the IP address of the PC connected to QuadroE1 T1 is still within the specified IP address range Otherwise your PC might be unable to establish a connection to QuadroE1 T1 If you changed the network configuration of the LAN you may have to reboot your PC to get a new IP address from the new network You can then access the Web Management of the QuadroE1 T1 on the new IP address you assigned to the QuadroE1 T
14. set tings of the selected extension will be used as the caller information If no entry is selected in this list the original caller information will be kept If the Keep original DID checkbox is se lected the called destination will receive the original caller s information rather than the in formation of extension selected from the Use Extension Settings list Destination Host and Destination Port require the host name or the IP address and the port number of the destination or the SIP server As Quadro devices use port 5060 per de fault enter 5060 User Name and Password are identification settings for public SIP servers or servers re quiring authentication Leave these fields empty Use RTP Proxy checkbox is available for SIP H323 and IP PSTN call types and is applica ble only when route is used for calls through Quadro between peers both located outside the Quadro When this checkbox is selected RTP streams between external users will be routed through Quadro otherwise when checkbox is not selected RTP packets will be mov ing directly between peers AAA Required is used to choose between one or more Authentication Authorization and Accounting AAA options e Local Authentication Callers will need to pass authentication through Local AAA ta ble see below when dialing the current pattern e RADIUS Authentication and Authorization is available for all call types except PBX calls if the RADIUS client is enabled When di
15. task of connecting your PSTN or PBX via its E1 T1 port to a Private Data Network that includes Quadro SIP routers Quadro2x 4x and or16x or the Internet The QuadroE1 T1 will process and regu late the voice traffic between these networks by means of Call Routing paths that are speci fied by the administrator according to a dial plan The QuadroE1 T1 has one additional LAN port that is used to connect a PC for management purposes The WAN port transmits up to 10 Mbps and the LAN port transmits at 10 Mbps or 100 Mbps Internet or Private Data Network Fig l 3 Connection overview Every device within an IP network requires a unique IP address to identify itself Since the QuadroE1 T1 connects to both the LAN Admin PC and the WAN Private Data Network or Internet it has to be part of both networks and must have two IP addresses one for the WAN side and one for the LAN side The QuadroE1 T1 s integrated firewall NAT functional ity will hide the LAN IP address from the WAN Internet side There are two ways of assigning an IP address statically or dynamically The Quadro E1 T1 can be configured with a static IP address on the WAN interface You also can use a DHCP server assigned IP address on the WAN side Please Note A DHCP client is software that requests an IP address from a DHCP server A DHCP server assigns on request a unique IP address to a device The QuadroE1 T1 acts as a DHCP client on its WAN interface and as a DHC
16. use the initially dialed number to connect the destination without any additional dialing Attention When Quadro acts in the Network mode with the Attendant as a destination to route the incoming calls to digit forwarding should be disabled on the private PBX side oth erwise incoming digits may be mistaken as a special calling codes on the Quadro s Atten dant The value for Switch Type depends on the CO when acting in the User mode and the pri vate PBX capabilities when acting in the Network mode Attention A timeslot can be used either for voice or signaling data transfer The configura tion prevents the selection of a timeslot from the B channel list if it has already been selected from the D Channel receive transmit drop down list Incoming Called Digits Size indicates the number of received digits in a range from 0 to 255 required to establish a call When field has 0 value the system uses either the timeout defined in the T302 field or the Sending Complete Information Element messages to es tablish a call Independent from the value in this field Sending Complete Information Ele ment and pound sign always cause call establishment The Generate Progress tone on IP checkbox selection will generate the progress tone to IP H 323 or SIP QuadroE1 T1 SW Version 3 0 x 26 Configuring the Quadro 2 1 27 QuadroE1 T1 Manual Installation Guide Select the Generate Progress Tone to PSTN PBX checkbox to make Quadro genera
17. wildcard symbols are al lowed here e the 9 character stands for only one unknown digit e the character stands for any number of any digits e and are used to define a range or a quantity of numbers e g 8546033 0 2 means that the dialed number may be 8546033 0 1 or 2 to match the specified pat tern for 2 3 7 the dialed number may be 23 or 27 to match the specified pattern Number of Discarded Symbols NDS specifies the number of digits that that should be discarded from the beginning of the routing pattern In this example no digits have to be dis carded so leave that field empty Prefix specifies digits that will be inserted at the beginning of the routing pattern Leave the field empty if no digits need to be added Suffix specifies digits that will be inserted at the end of the routing pattern Leave the field empty if no digits need to be added Call Type gives a possibility to select the routing call type PBX SIP H 323 IP PSTN or E1 T1 For this example SIP has to be selected Metric allows entry of a rating for the selected route in a range from 0 to 20 If no value is in serted into this field 10 will be used as a default When two route entries match a user s dial string the route with the lower metric will be preferred In this example the Metric field will be left empty Description allows entry of short text e g to name the path Filter on Caller Call Type Modify Caller ID allows to limit
18. 1 Your QuadroE1 T1 is now configured If your QuadroE1 T1 has direct connectivity to the Internet you may verify the functionality of IP calls now Dial 899 and you will hear a voice message that confirms you successfully established an IP call If this call is not successful go to Appendix Checking the Connections for trouble shooting tips To enable PSTN calls continue with the second step Configuring the E1 T1 Settings of the QuadroE1 T1 configuration and specify the E1171 Settings QuadroE1 T1 SW Version 3 0 x 21 QuadroE1 T1 Manual Installation Guide Configuring the Quadro E1 T1 Configuring the Firewall The Configuration of the firewall is only required if the Quadro is managed through the WAN port To configure the firewall open Firewall Configuration from the Security menu select Fil tering Rules and configure the rule Management Access accordingly Main System Users Telephony Internet Uplink LAN Services 6 p V 9 d E1T1Quadro260 Filtering Rules View Filters for Policy View All Current Policy Firewall disabled Incoming Traffic Port Forwarding The firewall is disabled and no filters take affect Nevertheless you can configure the filters for future use Change Policy Manage IP Pool Groups ocked IP List Packet Filter ATTENTION This is for managament of the Quadro from the Internet Here you can allow hosts from the Internet to reach this Quadro fyou are having doubts leave
19. 2x PP 10 20 30 30 path for all outgoing calls via QuadroE1 T1 to PSTN QuadroE1 T1 SW Version 3 0 x 34 Configuring the Quadro 2 1 Registering on Epygi s Technical Support It is recommended that you register your QuadroE1 T1 on the Epygi Technical Support web page Registration will give you access to the Technical Support Database There you can send requests concerning technical problems as well as refer to the frequently asked ques tions In addition the technical support page allows users to download new firmware manuals and other information You can access the support section only if you are regis tered Additionally registration at Epygi s Technical Support web page gives you the user name and password to login to the Epygi SIP Server To register you need to know the serial number of your QuadroE1 T1 which you will find on QuadroE1 T1 s bottom label and its purchase date Next open the Epygi home page www epygi com select Support and click on Registration Form The online registration page will appear Complete all fields and record the Login Name and Password in a safe place You will need it for the SIP server Required nforrn ation Product Information Serial Nurnber 112233001729 Please Note In some cases the QuadroE1 T1 units will be shipped Pu ir rdd 4 pre configured from the factory with the Support login and password al a ee OI 11111111112011 ready set up In this ca
20. E1 T1 behind the router If the QuadroE1 T1 is configured with its fac tory default settings it is already configured for DHCP and will obtain an IP address automatically from the router If the DHCP was changed please_Run the System Con figuration Wizard to place the QuadroE1 T1 in DHCP mode Power up the QuadroE1 T1 e Connect a PC or laptop to the QuadroE1 T1 LAN port and power it up e Verify the QuadroE1 T1 can connect to the Internet by opening a browser window and browsing to a familiar WEB site If the QuadroE1 T1 can not reach the Internet verify the LAN WAN LEDs and the cabling Verify the QuadroE1 T1 is set up for DHCP on the WAN and that the router has the DHCP server enabled for the devices behind it e Find the address of the router and log into the router Refer to the router user manual on how to open the router configuration e Set up port forwarding on the router to forward the UDP ports according to the ports specified for SIP Mapped Port for SIP default 5060 and RTP RTCP Min mapped RTP RTCP port default 6000 and Max mapped RTP RTCP port default 6099 on the QuadroE1 T1 The router should forward that UDP USP TCP for SIP ports to the IP address assigned to the QuadroE1 T1 You can see the IP address of the QuadroE1 T1 in the System menu under Status The IP address will be listed as the WAN IP address Your router may also indicate the IP address assigned to the QuadroE1 T1 e Find out the public Internet address o
21. P server on its LAN interface QuadroE1 T1 SW Version 3 0 x QuadroE1 T1 Manual Installation Guide Installing QuadroE1 T1 Connecting the Hardware aT ai HS yty e Oe Lay RESET Local PSTN Central Office or PBX Private Data Network or Internet e Verify the product package contents are complete Refer to the contents sheet included in the packaging to determine if all the items were shipped in the box Fig l 4 Connecting the Hardware Connect a telephone to the PHONE port on the QuadroE1 T1 s rear panel e Connect the QuadroE1 T1 s E1 T1 port to your PBX or the trunk from the PSTN Central Office ONLY after configuring the E1 T1 settings according to the specifi cations of your PSTN provider see Appendix Pin Assignment of E1 T1 e Connect the Ethernet port on your PC via a straight CAT 5 cable with an RJ 45 connec tor to the LAN socket of the QuadroE1 T1 If a hub or switch is connected between the QuadroE1 T1 and your PC use a crossover cable from the LAN interface of the QuadroE1 T1 to the hub switch e Connect the WAN port of the QuadroE1 T1 to the Private Data Network or Internet ser vice e When using a DSL or Cable modem power up the modem before the Quadro e Connect the power adapter to the POWER port on the QuadroE1 T1 s rear panel and plug the power adapter into a power outlet Only use the original power adapter and plug it into a power strip with surge protection or to a UPS if ava
22. TN Provider Step 3 Specifying the Call Routing paths according to your dial plan The most important settings required in Step 1 Basic Configuration are Static IP address for the WAN Interface If you use a DHCP server please config ure it to deliver a static IP address this case QuadroE1 T1 will get its IP address automatically as it acts as a DHCP client on the WAN side Bandwidth to regulate the number of calls allowed by the QuadroE1 T1 to avoid degradation in low bandwidth conditions Regional Settings if your QuadroE1 T1 is located outside the United States it is important to properly configure your line connections to the PSTN in your location Firewall if your QuadroE1 T1 is connected behind a router configure the firewall to make the QuadroE1 T1 accessible for management To customize these settings connect a PC to QuadroE1 T1 s LAN port log in and complete the Basic Configuration as described in the following sections QuadroE1 T1 SW Version 3 0 x 10 QuadroE1 T1 Manual Installation Guide Configuring the Quadro E1 T1 Logging in to QuadroE1 T1 Start a browser MS Internet Explorer Netscape Opera on a PC connected to the LAN port Enter http 172 30 0 1 QuadroE1 T1 s default LAN IP address into the address field The Login page of the QuadroE1 T1 will be displayed see picture below uadro QuadroE1 T1 Management Login Fig l 5 QuadroE1 T1 s login page En
23. a dial plan to define Call Routing paths on the QuadroE1 T1 and on each of the other Quadro devices To illustrate the dial plan with an example we will assume you have the phone number set 854603 30 to 854603 59 and you assigned the numbers as follows Quadro 2x IP 10 20 30 10 Quadro4x IP 10 20 30 20 QuadroE1 T1 IP 10 20 30 30 254603 351603 41 Auto Attendant 854603 32 854603 42 All numbers of the numbers set that are not assigned to an ex 854603 43 tension are caught here All unassigned numbers of the phone number set will lead to the Auto Attendant of QuadroE1 T where a message may inform the callers that the dialed number does not exist QuadroE1 T1 SW Version 3 0 x 29 QuadroE1 T1 Manual Installation Guide Configuring the Quadro E1 T1 Private Data Network phone numbers AA 854603 30 PSTN 21 854603 31 22 54603 32 85460340 4 i 0 Ts phone numbers AA 854603 40 21 854603 41 22 85460342 2 i 23 8560343 r Seas 24 85460344 854603 5 1 9 854603 4 5 9 854603 3 3 9 eteen 0546 3 ener Os _ ATA een gt PSTN number set 954603 30 854603 59 phone number 21 854603 50 Fig l 31 Call Routing example dialing plan To define the call routing paths needed on QuadroE1 T1 open Call Routing in the Teleph ony menu and select Local Routing Table The Call Routing Local Routing page will be displayed it is a wide table thus it is shown here in two parts M
24. ain System Users Telephony Internet Uplink LAN Services Cc ep y gi Call Routing Local Routing Enable Disable Add Edit Duplicate Delete Select all Inverse Selection Move Up Move Down Move To p sae Pattern NDS Prefix ooh w 8 URP oe Port ID Inb DT i Inb 1 Inb Inb 1 or E Reason NDS Inb Prefix Server Inb Port ID TS a Metric Description lI III Number of Discarded Symbols Use Extension Settings Multiple Logons Use RTP Proxy Timeslots Inbound Date Time Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig l 32 Call Routing Local Routing page QuadroE1 T1 SW Version 3 0 x 30 QuadroE1 T1 Manual Installation Guide Configuring the Quadro E1 T1 Before you can start defining the local call routing paths you have to select Add to define the first call routing path that leads the incoming PSTN calls 854603 30 31 and 32 to the Quadroe2x Mai Syaiem Users Telephony Imei inet Uplink LAN epysi CP ys Local Call Routing Wizard Routing Call Type Add Entry Pater TEES C Fifer on Cader Call Type Modify Caller l Set Hate Tiree Period si l Net Cancel l Fig l 33 Local Call Routing Wizard Routing Call Type Add Entry page 1 Pattern requires the routing pattern To make the specified call the appropriate Call Code should be dialed prior to the routing pattern Only digit values and
25. aling the current pattern the callers will QuadroE1 T1 SW Version 3 0 x 32 QuadroE1 T1 Manual Installation Guide Configuring the Quadro E1 T1 33 need to pass the authentication defined within the Local AAA table and if the authenti cation fails on the RADIUS server e RADIUS Accounting is available for all call types except PBX calls if the RADIUS cli ent is enabled With this option no local authentication will take place but a caller iden tifying CDR call detail report will be sent to the RADIUS server If the authentication is configured based on the callers address callers will pass the authentication automatically otherwise they will be required to identify themselves by a username and a password In the example described here no authentication is desired so do not select any of AAA Required checkboxes Fail Reason offers a list of fail reasons depending on the selected call type If the selected fail reason occurs the local routing table will be parsed for the next matching pattern and if found the call will be routed to the destination specified there In the example described here the default value None is used Use Extension Settings allows to select the extension also Auto Attendant on behalf of the call that will be placed The SIP settings of the selected extension will be used as the caller information If no entry is selected in this list the original caller information will be kept If the Set
26. analog tele phone This is a FXS Foreign Exchange Station analog port 3 RJ 45 socket to attach the Local Area Network LAN via an Ethernet CAT 5 cable If a PC is connected directly to this socket a straight cable is used If an Ethernet hub router or switch is used a crossover cable may be required 4 RJ 45 socket to attach the Internet Uplink WAN via an Ethernet CAT 5 cable 5 RJ 45 socket to attach the E1 T1 trunk See Appendix Pin Assignment of E1 T1 6 The Reset button may be used in two ways 1 to initiate a normal reset 2 to carry out a factory reset A normal reset is executed by pressing the Reset button with a pa per clip for an instant Pressing the reset button and holding it down for 7 seconds or more will execute a fac tory reset This will restore the factory defaults and clear all settings including the IP address and the administration password you entered Please Note A Factory Reset forces the default LAN IP address of 172 30 0 1 and default administrator s password of 19 QuadroE1 T1 SW Version 3 0 x 6 Hardware Overview QuadroE1 115 Front Panel LEDs QuadroE1 T1 Manual Installation Guide Fig l 2 QuadroE1 T1 s Front Panel LEDs on device is booting off No power blinking activity on device is booting off no information blinking an event occurred that was specified in Event Management on device is booting error off no error blinking system unusable off undefined
27. dows 2000 and Windows XP PCs with Ethernet cards or adapters normally are config ured with a TCP IP network connection by default Nothing additional needs to be installed To enable the DHCP functionality you may have to modify the properties of TCP IP CX Ble Edt Yew Frakes Joods Adv iP Om O 0 poss 5 Correri Go L LAS ar High Speed Internet Jt L ral Area Wizand Hew Donation rid Local Area Connection Properties E General Authentication Advanced Connect using E9 Intel 8255x based PCI Ethernet Adapter 10 100 This connection uses the following items IS Client for Microsoft Networks File and Printer Sharing for Microsoft Networks 3 QoS Packet Scheduler Internet Protocol TCP IP Install Uninstal Properties M Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks BKK K IT Show icon in notification area when connected OK Cancel 1 Click the Start button Choose Settings then Control Panel 2 Double click on the Network Connection icon to open the corresponding window Select Lo cal Area Connection with the right mouse but ton and select Properties 3 Highlight Internet Protocol TCP IP and click Properties The corresponding window will be displayed
28. e Note Typically the User name is your email account and the password is a string of characters Click Next to show PPP Dial Settings page QuadroE1 T1 SW Version 3 0 x 19 QuadroE1 T1 Manual Installation Guide Configuring the Quadro E1 T1 PPP Dial Settings This applies only if PPPoE is your WAN Interface protocol Main System Users Telephony Internet Uplink LAN Services 67 1 20 E 1T1Quadro260 Internet Configuration Wizard PPP Dial Settings Dial behaviour Dial manually Always connected Keep connection alive Previous Cancel Please check your pending events Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig l 21 PPP Dial Settings page The default value is Always connected Dial Manually enables a button on the main Quadro Management page to open or close the Internet connection manually The Keep connection alive checkbox is used to create some traffic to the Internet It is use ful if your ISP disconnects you when there is no traffic on the link Click Next to show the summary page of the Internet Configuration Wizard Finishing the I nternet Configuration Wizard Main System Users Telephony Internet Uplink LAN Services e p V 8 i me F E1T1Quadro260 Internet Configuration Wizard Summary Page All settings are done By pressing Finish you will save and activate all settings e start the rollback feature Depending
29. elected interface type The appropriate parameters should be requested from the service provider or in case of connect ing to a PBX according to the settings in the PBX manual CAS signaling allows using the same timeslot both for voice and data transmission CCS signaling uses a single timeslot for signaling data transmission for the whole trunk all other timeslots are used for voice transmission E1 the European system enables 30 active timeslots both for CAS and CCS to be used T1 the US system enables 24 timeslots if CAS is used and 23 if CSS is used Please Note Modifying the E1 T1 trunk settings may lead to some broken routes in the Lo cal Call Routing Table QuadroE1 T1 SW Version 3 0 x 24 QuadroE1 T1 Manual Installation Guide Configuring the Quadro E1 T1 Signaling Type CCS Main Syman mars TEHN tarim LAH Seraicet E epygi Trunk O E1 Signaling Type CCS 4000 1on00 4000 BODO cul acceptance Union 53 Linia EMA elegant numbenng pl BiMielskony numbaring 00 priman dsl a Gave Back Hane Fig l 26 Trunk T1 Signaling Type CCS page If you selected CCS as your Signaling Type using the Trunk link will take you to the page shown above Here you can specify the signaling settings in more detail Further this page allows selection of the timeslots for signaling data and voice The Non Automat checkbox switches to non automat
30. ersion 3 0 x 02 Appendix Pin Assignment of 1 QuadroE1 T1 Manual Installation Guide Appendix Pin Assignment of E1 1 Signal RXRING RXTIP N C TXRING TXTIP N C N C N C Pin O N O OF A W N Fig l 40 Pin Assignment of E1 T1 43 SW Version 3 0 x QuadroE1 T1 epygi Epygi Technologies Ltd Copyright 2003 2006 Epygi Technologies Ltd All rights reserved QI G QUADRO 02 08 ITT o lt a TEE
31. ets from the SIP server or any other device that is trying to make an incoming call If the QuadroE1 T1 is placed behind a router with NAT like most basic routers on the market to day the QuadroE1 T1 will not be able to receive calls To resolve this issue either STUN must be enabled on the QuadroE1 T1 or SIP NAT traversal must be set up in the router and in the QuadroE1 T1 to properly route the incoming calls NAT or Network Address Translation is a common feature used to expand the use of con nected PCs and other networked devices without having to use multiple global Internet pub lic IP address Most ISP will assign one public IP address to each customer that is con nected to the Internet The customer can use a router to provide NAT capability and create a private network of PCs and other devices not visible to the Internet This method offers security and also eliminates the need to assign global Internet public IP addresses to each device Please Note SIP NAT traversal only works with Internet connections that have static IP ad dresses Verify from your provider this is the case for your Internet connection Some ISPs provide dynamic IP addresses that may change from time to time and are not appropriate for SIP NAT traversal Please Note If you have more than one router in series between the QuadroE1 T1 and the Internet the same port forwarding setup must be configured on each router SIP NAT Traversal Setup e Install the Quadro
32. f the router To do so open a browser and go to www whatismyip com The site will return your public Internet IP address Record this IP address e From the QuadroE1 T1 Management menu go to the SIP Settings menu and check Use Manual NAT Traversal for SIP For NAT station IP enter the public Internet IP address found on the step above and the port numbers for SIP and RTP RTCP The de fault values are e For Mapped Port for SIP 5060 e For Min mapped RTP RTCP port 6000 e For Max mapped RTP RTCP port 6059 QuadroE1 T1 SW Version 3 0 x 39 QuadroE1 T1 Manual Installation Guide Appendix Configuring SIP NAT Traversal e Click the Save button to save the contents The QuadroE1 T1 will activate the settings and register the extension on the Epygi SIP Server after a few minutes You can verify the settings from the main QuadroE1 T1 Management menu under Status in the SIP Registration Status section QuadroE1 T1 SW Version 3 0 x 40 QuadroE1 T1 Manual Installation Guide Appendix Checking the Connections Appendix Checking the Connections If the system seems to work incorrectly even when all cables are connected properly it may be helpful to Start Network Diagnostics The WAN link IP configuration gateway DNS server and STUN NAT if used will all be checked To start diagnostics open the System s menu item Diagnostics and click Start Network Diagnostics lime E pygi System Diagnostics Start delecing WAH P
33. ic Terminal Endpoint Identifier TEI searching and enables the TEI Address text field that requires a TEI number digit values from 0 to 63 for connection establishment between CO and E1 T1 client In automatic mode an E1 T1 connection will be established on the first available TEI while in non automatic mode a specific TEI may be reserved for the connection In this case both call partners need to specify the same TEI in their settings In the Network Mode PBX connected you need to specify the same TEI address on both sides Quadro and PBX if the Non Automat mode is selected If the Automat mode is se lected the user on the PBX side may set any mode related to TEI assignment in the PBX configuration In the User Mode CO PSTN connected the TEI assignment depends on the CO PSTN set tings So you have to enter the values you ve got from your PSTN provider The Alternative Disconnection Mode checkbox should not selected if Quadro ought to disconnect the call as soon as disconnect message has been received from the peer other wise when checkbox is selected Quadro s user may hear a busy tone when peer has been disconnected In the ISDN L2 Timers area the Excessive Ack Delay T200 text field configures the period in milliseconds digit values from 500 to 9999 between transmitted signaling packet and its acknowledgement received The Idle Timer T203 text field configures the period in millisec QuadroE1 T1 SW Version 3 0 x 25 Q
34. id using your QuadroE1 T1 during an electrical storm Do not use your QuadroE1 T1 or telephone to report a gas leak in the vicinity of the leak An electrical outlet should be as close as possible to the unit and easily accessible Emergency Services The QuadroE1 T1 SIP Service is intended to function as a secondary telephone service These services are made avail able through the Internet and therefore are dependent upon a constant source of electricity and network availability In the event of a power outage the QuadroE1 T1 SIP Service will automatically be disabled User understands that in the event of a power or network outage the QuadroE1 T1 SIP Service will not support 911 emergency services and further that such services will only be available via the user s regular telephone line not connected to the QuadroE1 T1 User further ac knowledges that any interruption in the supply or delivery of electricity or network availability is beyond Epygi s control and that Epygi shall have no responsibility for losses arising from such interruption QuadroE1 T1 SW Version 3 0 x QuadroE1 T1 Manual Installation Guide Table of Contents Manual l Installation Guide About This Installation Guide sss sss 5 PROC UI 111 OS SSS 5 Hardware aD O a at uk RA a 6 12 6 Real Panel acacia bibiha 6 susan 7
35. ilable The red LED Fault will glow for several seconds followed by the yellow LED Info which will glow for several minutes As soon as Info is off the QuadroE1 T1 is opera tional e Power up any hub or switch followed by any PC and other devices on the LAN side Please Note The PC must be configured for DHCP to receive an IP address directly from the QuadroE1 T1 Refer to Appendix PC DHCP Settings for instructions on how to set up a PC for DHCP operation e Check the LEDs The green Busy LED should glow continuously The green LAN and WAN LEDs will blink when cables are connected to these ports and all devices are pow ered up If the green LAN and WAN LEDs do not blink verify cabling and ensure that all devices are powered up Please Note CAT 5 cables can be faulty without visual indication The LAN and WAN LEDs verify that the Ethernet connection is established between the end points If these LEDs are not illuminated there is a connection problem between the QuadroE1 T1 and the other device Some modems hubs switches and routers will require the use of crossover cables QuadroE1 T1 SW Version 3 0 x 9 QuadroE1 T1 Manual Installation Guide Configuring the Quadro E1 T1 Configuring the QuadroE1 T1 To configure the QuadroE1 T1 basically four steps are needed Step1 Basic Configuration using the System Configuration Wizard and the Internet Configuration Wizard Step 2 Entering the E1 T1 settings provided by your PS
36. ing measures Reorient or relocate the receiving antenna Increase the separation between the equipment and device Connect the equipment to an outlet different from the receiver Consult a dealer or an experienced Radio TV technician for assistance You are cautioned that any change or modification to the equipment not expressly approved by the manufacturer could void the user s authority to operate this device Administrative Council for Terminal Attachments ACTA Customer Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ATCA If the QuadroE1 T1 causes harm to the telephone network the telephone company will notify you in advance that tempo rary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is nec essary The telephone company may make changes in its facilities equipment operations or procedures that could affect the op eration of the equipment If this happens the telephone company will provide advance notice in order for you to make nec essary modifications to maintain uninterrupted service Connection to party
37. is will force the timeslot s to be restarted and any active connection on the selected timeslot s will be inter rupted Edit will display another page where the signaling settings for the selected timeslots may be specified in detail Bearer Establishment Procedure allows to select the session initiation method on the B channels One of the following possibilities of the transmission path completion prior to re ceipt of a call acceptance indication can be selected e On channel negotiation at the destination interface e on progress indication with in band information on call acceptance Called Party Type of Number and Calling Party Type of Number fields indicate corre spondingly the type of the called party s and of the calling party s number Called Party Numbering Plan and Calling Party Numbering Plan drop down lists indi cates correspondingly the numbering plan of the called party s and calling party s number The Route Incoming Call to drop down list contains Attendant routing agent with two kinds of call routing possibilities and all extensions of Quadro and allows selecting the destination where incoming calls will be routed to Choosing Routing will request the caller to pass the authentication if enabled and will invite him to dial the destination number to connect the user within the Quadro Network Choosing Routing with inbound destination number will request the authentication if enabled and then will automatically
38. locale location Germany 3 Timezone CET Cancel Please check your pending events Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig l 10 Regional Settings page Proper configuration of Regional Settings is important to the functionality of the voice sub system The Regional Settings determine the proper telephony parameters for the specified country Select the country where the QuadroE1 T1 is located If you do not find your coun try in the list pick the closest If this setting does not work issue a request to Epygi technical support under the Support section of www epygi com The Quadro gets the correct time automatically over the Internet from a time server If you are not located in US Central Standard Time Zone you will need to change the Timezone to your region Click Next to show the summary page Finishing the System Configuration Wizard Main System Users Telephony Internet Uplink LAN Services Cepygi i co E1T1Quadro260 System Configuration Wizard Summary Page All settings are done By pressing Finish you will save and activate all settings e start the rollback feature Depending on your IP settings itis possible that you cannot reach the device any more You may have to reboot or reconfigure your PC back to the previous configuration and reboot Previous Finish Cancel Help Please check your pending events Copyright C 2005 Epygi Technologies
39. meserver and enter its IP address If you use your DHCP server and if it will deliver a DNS server you may select Dynamically by Provider When using a static IP ad dress fixed values must be entered Main System Users Telephony Internet Uplink LAN Services Ce 6 9 yg 1 a we i e E1T1Quadro260 Internet Configuration Wizard DNS Settings Nameserver assignment Dynamically by provider Fixed Nameserver Address Nameserver fio 20 101 213 IP Clipboard Namesen ho 20o fo E IP Clipboard Nameserver Previous Please check your pending events Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig l 19 DNS Settings page If Ethernet or PPtP is the selected WAN Interface protocol clicking Next shows the sum mary page of the Internet Configuration Wizard if PPPoE is the selected WAN Interface pro tocol the next page will be ISP Authentication Settings I SP Authentication Settings Main System Users Telephony Internet Uplink LAN Services e 0 0 y g i 7x E1T1Quadro260 Internet Configuration Wizard ISP Authentication Settings Authentication Settings Previous Next Please check your pending events Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig I 20 ISP Authentication Settings page This applies only if PPPoE is your WAN Interface protocol Enter the authentication parameters provided by your Internet Service Provider ISP Pleas
40. nagement System Configuration Wizard system Configuration Quadro260 ma fo fi fi IP Clipboard Bs ps ps 0 IP Clipboard Previous Next Cancel Fig l 8 System Configuration page Clicking Next shows the page DHCP Settings for the LAN Interface DHCP Settings for the LAN I nterface If the DHCP server is enabled the QuadroE1 T1 will assign dynamic IP addresses to the Admin PC connected to its LAN port If you didn t change the default IP address of the QuadroE1 T1 you may also leave the de fault values for IP Address Range Make sure your connected Admin PC belongs to the same network as the LAN port of your QuadroE1 T1 Please Note Make sure there is only one DHCP server on the LAN Otherwise unpredict able network behavior can occur Maii Syetan Miera Tebephony iieri Uplink LAN Sibin System Configuration Wizard DHCP Settings for the LAN Interface R Er 2 Bo fi pa iP Cupboard hr ao p s4 iF Clipboand 0 i fo 0 iP Cink ar Previous Ned Carrel Hat Fig l 9 DHCP Settings for the LAN Interface page Click on Next to display the Regional Settings page QuadroE1 T1 SW Version 3 0 x 13 QuadroE1 T1 Manual Installation Guide Configuring the Quadro E1 T1 Regional Settings Main System Users Telephony Internet Uplink LAN Services e p o i 1 io 01025 771 System Configuration Wizard Regional Settings and Preferences Your
41. nded that factory default settings are left unchanged if their meanings are not completely clear Run the System Configuration Wizard Open the System Configuration Wizard by selecting the corresponding menu item on the System menu The page Getting Started will be displayed Main System Users Telephony Internet Uplink LAN Services System Configuration Wizard Getting Started This wizard guides you through e System Configuration e DHCP Settings for the LAN Interface e Regional Settings and Preferences Cancel Please check your pending events Copyright C 2005 Epygi Technologies Ltd All rights reservec Fig l 7 System Configuration Wizard This first page of the System Configuration Wizard is for information only and lists the items to be configured Click on the Next button to get to the System Configuration page QuadroE1 T1 SW Version 3 0 x 12 QuadroE1 T1 Manual Installation Guide Configuring the Quadro E1 T1 System Configuration Enter into the Host Name field a unique name for the QuadroE1 T1 This is useful when many Quadro s are part of a network and one administrator has remote access to all of them All Web Management pages show this Host Name in the top right corner For a basic configuration the LAN IP address needn t be changed If you have to change it e g to integrate the device into an existing LAN insert the new LAN IP address and have it handy You need it to re access Quadro ma
42. nstream fields The default entry in both fields is 10000 the maximum bandwidth of the 10 MB uplink module QuadroE1 T1 SW Version 3 0 x 16 QuadroE1 T1 Manual Installation Guide Configuring the Quadro E1 T1 The Min Data Rate text field is used to specify the amount of bandwidth reserved for data applications The value entered here has to be smaller that the value specified for Upstream Bandwidth Specify the WAN Interface Protocol by choosing between PPPoE Point to Point over Ethernet and Ethernet Use Ethernet for DHCP or static IP Clicking Next shows WAN IP Configuration page If PPPoE is the selected WAN Interface Protocol the next page will be PPP Configuration WAN IP Configuration Your Internet Service Provider ISP should provide this information e Assign automatically via DHCP The parameters are set automatically by the ISP This is common with cable modem and DSL service e Assign Manually requires the administrator to enter the external IP Address the corresponding Subnet Mask and the IP address of the Standard Gateway This is common when you have a static IP address with your ISP Main Salem Leas Tela plein plik LAN Semice 3 roy epygi Internet Configuration Wizard WAN IP Configuration Fig l 16 WAN IP Configuration page Click the Next button to display the WAN Interface Configuration page QuadroE1 T1 SW Version 3 0 x 17 QuadroE1 T1 Manual Installation Guide Config
43. of Quadro and their settings Trunk name E1 T1 mode interface and signaling type Clicking on the trunk will open its Signaling Settings page Trunk CAS Signaling Settings or the Trunk CCS Signaling Settings page depending on the selected signaling type Selecting the corresponding trunk s checkbox and pressing Edit will open the Trunk Edit Entry page The E1 T1 Stats link is displayed for every active Quadro trunk and leads to the page where the E1 T1 trunk and the traffic statistics can be viewed QuadroE1 T1 SW Version 3 0 x 23 QuadroE1 T1 Manual Installation Guide Configuring the Quadro E1 T1 Editing the E1 T1 Trunk Main System Users Telephony Internet Uplink LAN Services Co eDvei 1 fO E 1T1Quadro260 Trunk 0 Edit Entry Interface Type User 3 signaling Type ccs 3 Line Code HDB3 gt Frame Mode cRca gt Line Build Out 120 ohm gt Coding Type alaw gt LoopBackMode No_loopback 3 Clock Mode Line Code Frame Mode Line Build Out Coding Type LoopBackMode Clock Mode Save Back Please check your pending events Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig I 25 Trunk Edit page Select Network as your Interface Type if your QuadroE1 T1 is connected to a PBX other wise choose User Next you are required to enter the Signaling type CAS or CCS adjust the correct inter face type E1 or T1 and specify the requested settings of the s
44. ring which in coming digits from the destination party calling Quadro will be collected before being applied as an incoming called number Values between 0 and 20000 in milliseconds are required The Signaling Standard drop down list is available only in E1 mode and allows selecting the connection signaling standard ITU ITU_T_2 or MELCAS In the table below the page lists all timeslots and allows editing of the signaling settings for each single timeslot with the help of the CAS Signaling Wizard Here you may Enable the DID Service Direct Inward Dialing specify the Signaling Type Settings define the Routing Settings and configure Country Settings available for E1 User Mode and R2 signaling for one or more selected timeslots In User mode the Quadro cannot route incoming calls from the E1 T1 trunk to extensions if the timeslot in the trunk does not have DID service enabled Incoming call routing takes place according to the received caller ID If the DID service is enabled on some timeslot s an incoming call on these timeslots may be routed to the specified extension the Attendant or the routing client depending on the configuration Please Note The timeslot with DID service enabled cannot be used for outgoing calls In Network mode DID service does not limit the Quadro functionality but a timeslot with en abled DID service cannot be used for incoming calls QuadroE1 T1 SW Version 3 0 x
45. rk configuration of the LAN you may have to reboot your PC to get a new IP address from the new network You can then access the Web Management of the Quadro on the new IP address you assigned to the Quadro QuadroE1 T1 SW Version 3 0 x 15 QuadroE1 T1 Manual Installation Guide Configuring the Quadro E1 T1 Run the Internet Configuration Wizard Open the Internet Configuration Wizard by selecting the corresponding menu item on the System menu The page Getting Started will be displayed Cepygi internet Configuration Wizard Getting Started for WAN Interface Protocol PPPoE Il for WAN Interface Protocol Ethernet i HIE a p r are Cancel l Fig l 14 Internet Configuration Wizard This first page of the Internet Configuration Wizard is for information only and lists the items to be configured Click on the Next button to get to the Uplink Configuration page Uplink Configuration Select here the WAN Interface Protocol required by you ISP PPPoE Point to Point Proto col over Ethernet or Ethernet Min Solem Uiiig Tebqa Bar mal plat Internet Configuration Wizard Uplink Configuration oo Fig l 15 Uplink Configuration Enter WAN Interface Bandwidth to assure the quality of IP calls If available bandwidth is used to the point of which the quality of an additional IP call would suffer new IP calls are rejected The bandwidth provided by your ISP must be specified for both Upstream and Dow
46. robecal Eel this Device Stan Meteurk Ciagneslcs Slan ENTI Ciegnestics Dperioad systern legs Fig I 38 System Diagnostics page In the case of a successful test the output of the system looks as follows Basic Tests Checking for physical link WAN link ok Checking IP configuration dynamically via DHCP Client DHCP Client is running Checking internet connectivity ICMP ping Gateway reached Primary nameserver reached Secondary nameserver not configured www epygi com reached STUN Network Address Translation NAT Check External visibible address 212 126 210 179 Detected NAT type Restricted cone Performing MTU Discovery preparing system Sending UDP Datagram of size 1500 got answer clean up Largest usable MTU size is 1500 Bytes Test successful Depending on where the test is failing the diagnostic can give some advice to solve the problem See the example below of a failed test QuadroE1 T1 SW Version 3 0 x 41 QuadroE1 T1 Manual Installation Guide Appendix Checking the Connections Basic Tests Checking for physical link no WAN link Please check the physical connection of the WAN interface Cable not plugged or broken Test failed If you pass the diagnostics successfully but are still not able to place a call to 899 then check the SIP registration status Open the SIP Registration Status page using the QuadroE1 T1 management System menu item Status If QuadroE1 T1 is placed behind
47. se quential damages resulting from the use of the product its accompanying software or its documentation Epygi offers no refunds for its products Epygi makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose Return Policy If the product proves to be defective during this warranty period contact the Epygi authorized reseller from whom you pur chased the product to obtain a Return Material Authorization RMA Number When returning a product mark the Return Authorization Number clearly on the outside of the package and include your original proof of purchase Return requests cannot be processed without proof of purchase Customers are responsible for shipping and handling charges when ship ping to Epygi Epygi or its service center will use commercially reasonable efforts to ship a replacement Product within ten 10 working days after receipt of the returned product Actual delivery times may vary depending on the Customer s location Epygi reserves the right to revise or update its products pricing software or documentation without obligation to notify any individual or entity Please direct all inquiries to Epygi Technologies Ltd Two Legacy Town Center 6900 North Dallas Parkway Suite 850 Plano Texas 75024
48. se an infor mation sheet is included in the pack QuadroE1 T1 Manual Installation Guide Login Name Samantha e aged contents indicating the user name password to access Epygi s online Support and the Epygi SIP Server Customer Information First Name Samantha Last Name Donaldson 3 Company Omit ec Lid Emai ramanta donaldisonithonnatac corn Street Z ty Settle intr State arg F zip F je Phang 1 hone 2 Fa Information Requested ff N f W Hew Product WF New Security Issue F Maintenance Announcement SUBMIT CANDEL Fig l 36 Registration form QuadroE1 T1 SW Version 3 0 x Appendix PC DHCP Settings 36 QuadroE1 T1 Manual Installation Guide Appendix PC DHCP Settings The QuadroE1 T1 LAN port has a DHCP server that provides DHCP IP addresses to de vices connected to the LAN either directly or through an Ethernet hub or switch Appendix A describes how to configure Windows PCs for DHCP The PC used to access the QuadroE1 T1 must meet the following conditions e TCP IP network protocol has to be installed e DHCP has to be activated to request the IP address automatically Please Note If your PC is already configured for DHCP then simply power it on Verify the LAN LED is lit If not check the cable connections Follow the instructions below to install TCP IP and enable DHCP functionality TCP IP and DHCP under Windows 2000 Windows XP Win
49. te ring tones to incoming callers during E1 T1 call dialing This feature is mainly applicable to 2 stage dialing mode Selecting the Enable CLIR Service checkbox enables the Calling Line Identification Restric tion CLIR service which displays the incoming caller ID only if Presentation Indication is al lowed on the remote side Otherwise if the CLIR service is disabled the caller ID will be un conditionally displayed Telephony Internet Uplink LAN Services epygi E171 Quadro260 Main System Users Trunk 0 E1 Signaling Type CCS B Channels Channel Selection preferred 3 Channel Selection Ordering descending gt Edit ForceUpdate Restart Selectall Inverse Selection Enabled Fig l 27 Trunk T1 Signaling Type CCS B Channels page Timeslot T meslot Times Timeslot3 Times Timeslots Times Times Timeslot Times Timesloti 0 Timeslo Timeslott 2 Timesloti 3 Timeslott 4 E EEL E PE EE i ENE ORE NE Timeslot1 5 Edit will display the first page of the CAS signaling Wizard page see below where the sig naling settings for the selected timeslots may be enabled or disabled and the Force Update Timeslot service may be enabled to apply new settings immediately This will force the timeslot s to be restarted and any active connection on the selected timeslot s will be inter Main System Users Telephony Internet Uplink LAN Services e p
50. ter admin as the Username and 19 as the Password to log in as the administrator After logging in the QuadroE1 T1 Management page will be displayed Please Note If you enter a wrong password and or username five times the device will be unavailable for login for five minutes Main SRR Users Telephomy r Uplink LAN Senaces epyzi System Configuration Winard j Configuralion Wired 1 Judd 52 1 Que ment Roving Contig ation Conima aini Manageri Lal C i jin ation Framis Tima Nme Setting Mis Sotin Finmaara Ujare Metworking Tema Diagnosis Rist Firmaen Petr eg Uptoai Language Ferra WAH IF Address Fig l 6 QuadroE1 T1 s Management page QuadroE1 T1 SW Version 3 0 x 11 QuadroE1 T1 Manual Installation Guide Configuring the Quadro E1 T1 Basic Configuration Two Configuration Wizards are available to accomplish the basic configuration of Quadro devices e The System Configuration Wizard a tool for the administrator to define the Quadro s Local Area Network settings and to specify regional configuration set tings to make Quadro operational in its LAN It must be run upon Quadro first startup e The Internet Configuration Wizard a tool for the administrator to configure the WAN settings and to adjust Quadro s connectivity in the global network It must be run if Quadro is desired to be connected to the Internet Please Note It is strongly recomme
51. the functionality of the current route to be used by the defined caller s only If this checkbox is enabled inbound caller in formation Inbound Caller Pattern Inbound Call Type Inbound Port ID etc will be required QuadroE1 T1 SW Version 3 0 x 31 QuadroE1 T1 Manual Installation Guide Configuring the Quadro E1 T1 later in the Local Call Routing Wizard see Manual Il Administrator s Guide In this exam ple no caller specific limitation is needed so leave that checkbox unchecked empty Please Note This checkbox selection as well as any Inbound Caller information inserted won t be considered and will make the current routing pattern invalid if the E1 T1 Settings are switched to CAS mode Loop Start Group Start E amp M R2 DTMF or R2 Compelled Non Compelled without ANI signaling types Set Date Time Period s allows setting a time period during which the route shall be valid For this purpose and own page is displayed as the third page of the Local Call Routing Wiz ard Next will display the second page of the Local Routing Wizard ian Fae leas Taipi aa tied L pe LEN Keraraa Local Call Routing Wizard Routing Call Settings Add Entry 1 Fig I 34 Local Call Routing Wizard Routing Call Settings Add Entry page 2 Use Extension Settings is applicable to SIP and IP PSTN call types only and allows to se lect the extension also Auto Attendant on behalf of the call that will be placed The SIP
52. this empty Enable Disable Add Edit Delete Selectall Inverse Selection State Service Action Restricted IP No items in list Back Please check your pending events Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig l 23 Filtering Rules page QuadroE1 T1 SW Version 3 0 x 22 QuadroE1 T1 Manual Installation Guide Configuring the Quadro E1 T1 Configuring the E1 T1 Settings The QuadroE1 T1 can be connected to a PBX or to the PSTN via E1 T1 lines using E1 T1 CAS CCS signaling The QuadroE1 T1 may be connected to act as a User if connected to directly to the PSTN or as a Network if connected to a PBX Further you are required to enter the E1 T1 settings your PSTN provider requires regarding framing clocking signaling used and so on All these settings must be entered on the man agement page Trunk Settings that is displayed when you select E1 T1 Settings from the Telephony menu 5 Main System Users Telephony Internet Uplink LAN Services 0 p VO 1 SN S E1T1Quadro260 Trunk Settings Edit Start Stop Trunks j Interface Type Signaling Type i Trunk User Back Please check your pending events Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig l 24 E1 T1 Trunk Settings page The Trunk Settings page is used to configure the E1 T1 trunk and timeslots settings The table lists the available E1 T1 trunks
53. uadroE1 T1 Manual Installation Guide Configuring the Quadro E1 T1 onds digit values from 1000 to 99999 for E1 T1 client idle timeout The Service Provider provides these settings In the ISDN L3 Timers area the T302 Timer text field requires the value for the T302 timer in milliseconds digit values from 0 to 15000 and indicates the time frame system is waiting for a digit to be dialed and when timer expires it initiates the call The timer is not applicable for DMS 100 switch types The T309 Timer text field requires the value for the T309 timer in milliseconds digit values from 0 to 90000 responsible for call steadiness during link discon nection within the period equal to this timer value If the value in this field is 0 the T309 timer will be disabled The T310 Timer text field requires the value for the T310 timer in millisec onds digit values from 1000 to 120000 responsible for the outgoing call steadiness when CALL PROCEEDING is already received from the destination but call confirmation ALERT CONNECT DISC or PROGRESS is not yet arrived The D Channel Timeslot For Transmit Receive drop down list in offers all available time slots to be selected for signaling data transmit receive The link B Channels leads to the Signaling Type CCS B Channel Settings page see below where available timeslots may be enabled disabled for the voice transfer The Force Update option can be optionally used to apply new settings immediately Th
54. uadroE1 T1 VoIP gateway It gives step by step instructions to provision the QuadroE1 T1 and configure the phone extensions with the Epygi SIP Server After successfully configuring the QuadroE1 T1 a user will be able to make SIP phone calls to remote QuadroE1 T1 devices make local calls to the PSTN and access the Internet from devices connected to the LAN This Installation Guide does not provide advanced configuration information For these fea tures refer to the Administrator s Guide Installing QuadroE1 T1 explains connection of cables and devices to the Quadro Configuring the QuadroE1 T1 describes the configuration steps necessary to integrate the Quadro into a network environment and to setup the voice features The chapter in cludes information about the System and Internet Configuration Wizards to integrate the QuadroE1 T1 in your network environment about the basic E1 T1 settings and about the basic setting up of the call routing functionality Please Note The Quadro configuration described in this Installation Guide describes basic configurations For more complex configurations please refer to the Quadro Administrator s Manual Registering on Epygi s Technical Support shows you how to gain access to the Epygi Technical Support Center and the Epygi SIP Server Appendix PC DHCP Settings explains how to configure your PC to access the Quadro configuration GUI Appendix Changing the Administrator s Password explains how to
55. uring the Quadro E1 T1 PPP Configuration The IP Address Assignment field is used to specify the external IP address As the QuadroE1 T1 requires a static WAN IP address you will select Fixed IP Address in most Cases Main Sytem Telephony bierni Uplink Internet Configuration Wizard PPP Configuration Fig l 17 PPP Configuration page In the case of using your PPPoE server that is configured to always deliver the same IP ad dress select Dynamic IP address Click the Next button to display the WAN Interface Configuration page WAN Interface Configuration If your ISP requires a specific MAC address e g for authentication it can be entered on this page The required MAC address can be entered into the User defined field If a spe cific MAC address is not required leave the default selection This device selected Main System Users Telephony Internet Uplink LAN Services C p g 1 B E1T1Quadro260 Internet Configuration Wizard WAN Interface Configuration Maximum Transfer Unit MTU MTU 11400 7 Bytes Previous Please check your pending events Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig I 18 WAN Interface Configuration page Click Next to display the DNS Settings for the LAN Interface page QuadroE1 T1 SW Version 3 0 x 18 QuadroE1 T1 Manual Installation Guide Configuring the Quadro E1 T1 DNS Settings Select Fixed Na
56. word Appendix Changing the Administrator s Password For security reasons it is recommended that you change the default admin password The username of the administrator admin cannot be changed Under the Telephone Users menu select Change Password The Change Password page will be displayed Main System Users Telephony Internet Uplink LAN Services 676 PYS E 1T1Quadro260 Change Password Account Name admin Old Password siz digits only New Password digits only Confirm New Password digits only Please check your pending events Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig l 37 Change Password page Enter the Old Password 19 and the New Password in both the New Password and Con firm New Password fields Please note that only alphanumeric characters may be entered here Save the password in a secure place If the password is lost a factory reset will need to be carried out on the unit see Administrator s Manual Hardware Overview All settings are lost after a factory reset After a factory reset the default password 19 will be restored QuadroE1 T1 SW Version 3 0 x 38 QuadroE1 T1 Manual Installation Guide Appendix Configuring SIP NAT Traversal Appendix Configuring SIP NAT Traversal The QuadroE1 T1 initiates and receives SIP calls from the network connected to the WAN port In order to receive SIP calls the QuadroE1 T1 must be able to receive pack
57. y o i Tio E1T1Quadro260 Trunk 0 E1 Signaling Type CCS B Channels Edit Entry Timeslot 1 M Enable Timeslot I Force Update Timeslot Save Back Please check your pending events Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig l 28 Trunk T1 Signaling Type CCS B Channels Edit page SW Version 3 0 x rupted QuadroE1 T1 QuadroE1 T1 Manual Installation Guide Configuring the Quadro E1 T1 28 Signaling Type CAS Main System Users Telephony Internet Uplink LAN Services ep i O 0 E1T1Quadro306 1 Trunko E1 Signaling Type CAS Incoming Digits Timeout 2000 0 20000 ms Signaling Standard ITU Edit ForceUpdate Enable Disable Selectall Inverse Selection Signaling DID Allowed Route Cut Automatic i a i 1 Ca a 0 0 Timestot Enabled Type Enabled Call Type pll Through Ringing Down Country YA JA WA JA iA iA iA iA YA YA JA JA SIA E FER E EE PERN E E Fig l 29 Trunk T1 Signaling Type CAS page If you selected CAS as your Signaling Type on the Trunk Settings Edit Entry page you will get the page shown above using the Trunk link In the Incoming Digits Timeout text field the time period may be specified du

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