VoIP OnSIP VoIP Start Kit
Contents
1. 4 Enter your account information provided by your ITSP for the Number and Account fields unless otherwise specified by your ITSP most ITSPs assign their numbers to be the same as their accounts Enter your password 54 one MNuWintec hR VolP Telephone System Start Kit User s Manual Routing Setup a Register Server Go to Register Status to see if the device has been registered successfully The indicator for Server 2 in the RS2 Register Server should be green if the connection is normal if it turns red this means there is an error in the connection Please check with your ITSP regarding their call in and call out rules for dial routing This information should be provided by your ITSP If you are unsure about any of these configurations please contact your ISTP for relevant information 7 3 PIEUSE KAL at VoIP calls simply dial 101 102 103 or 104 directly from your phone sets Local calls if your IP Phone set is connected to a PSTN line simply press on the phone set to switch the phone from VoIP to PSTN before dialing the number you wish to call For an IP Phone set connected to the VoIP Gateway device please dial 9 before the number you are calling Local long distance calls Dial as you would to make a call from a cell phone in Taiwan International calls dial as you normally would to make an international call Calls to cell phones in Taiwan dial as you would normally do to make2. IP address 172 16 70 200 Subnet mask 255 255 0 0 Default gateway i Use the following DNS server addresses Preferred DNS server I Alternate DNS server Connect your SIP Server appliance and your PC to the hub with network cables First modify your PC s IP address so that it is within the same domain as your SIP Server s default IP address Proceed through the following path to configure your PC s TCP IP using Windows XP as an example Start Control Panel Network and Dial up Connection LAN Connection Property TCP IP Property Select Obtain IP Address Automatically Confirm Please input configurations as shown in the image on the left IP address 172 16 70 200 Subnet mask 255 255 0 0 Press OK when you are done When you have finished the configuration go to your IE browser and enter the SIP server s default IP address of 172 16 70 100 You will be taken to a log in page similar to the one shown in the image Enter the default user name and password Username Password Login p User name admin Password password pat MNUWintec h VolP Telephone System Start Kit User s Manual System B Basic B Fules Exit Open all B Close all A Register B Backup Restore Click on Open All to display all Click on Network to access control lists the options as shown in the following image ET Lan Wan Pe S
3. ISP Gateway Address Please enter the required information provided by your MTU 576 1500 ISP and press OK Does ISP provide more IP addresses Unless you are required to make changes to the settings due to specific needs do not modify any other settings here to prevent the device from malfunctioning IP address assigned by your ISP enter the IP address provided by your ISP Subnet Mask enter the Subnet Mask provided by your ISP ISP Gateway Address enter the ISP Gateway address provided by your ISP 4 1 3 Connected with PPPoE O PPPoE PPP over Ethernet is a common connection method used for xOSL aie Choose this connection type if PPPoE you have subscribed to typical ADSL broadband services User Name Password User Name Enter your user name provided Please retype your password by your ISP Service Name Password Enter your password provided Maximum Idle Time 60 3600 by your ISP MTU 546 1492 Connection Mode Please retype your password Re enter your password Press OK when you are done oes MNUWintec I VolP Telephone System Start Kit User s Manual wA Register to SIP Server The VoIP Gateway s two FXS ports are assigned to 103 amp 104 by default After you have finished configuring your VolP gateway connections the next step is to modify the VoIP gateway s SIP Proxy URL Here s how to do it Home VOID SELO Port Status _ Line Configure
4. When you have finished the configurations run your SIP server interface to create a new account Please refer to Chapter 3 2 1 on how to create a new account Note that the account name and password must be the same with what you used here in order to ensure successful registration on your Server 52 eos MNUWintec IN VolP Telephone System Start Kit User s Manual Chapter 7 Directions for an actual setup 7 1 WEL ate Kolam aie 1k The following scenario is an example of how you can use the start kit For example you have a company with its headquarter based in Taiwan and a branch in both the US and Australia What you can do is setup your SIP Server and VoIP Gateway devices in Taiwan headquarter assigned a static IP address for the SIP Server refer to Chapter 3 1 on configuring IP address for your SIP Server and also setup the VoIP Gateway refer to Chapter 4 1 1 on configuring connections which is assigned a dynamic IP address by DHCP server At your US branch you setup an IP Phone set 101 There s a static IP available at the LAN of your US branch office so you can configure it accordingly refer to Chapter 5 1 2 for details At your Australian branch you can setup another IP Phone set 102 Your office in Australia is subscribed to ADSL connection PPPoE Refer to Chapter 5 1 2 for details After configuring all devices and registering them on your SIP Server you will be able to make VoIP calls without paying any
5. 531 Caller Release 531 101 101 Pere ela d oe 101 103 f owe TONAN 103 0000 00 00 2007 05 29 102 172 16 70 103 5060 00 00 00 11 24 57 172 16 70 102 5060 101 0000 00 00 2007 05 29 103 172 16 70 101 5060 00 00 00 11 24 30 172 16 70 103 5060 103 0000 00 00 2007 05 29 101 172 16 70 103 5060 00 00 00 11 24 06 172 16 70 101 5060 101 102 101 103 101 102 101 101 ia 103 il il Caller Release 531 531 2 lease 31 Release 62 Caller Release 531 Called Forward 561 Called Release 562 Caller Release Caller Release Called J 0 0000 00 00 2007 05 29 172 16 70 101 5060 00 00 0 11 23 52 172 16 70 103 5060 0000 00 00 2007 05 29 172 16 70 101 5060 00 00 00 11 19 06 172 16 70 102 5060 0000 00 00 2007 05 29 172 16 70 101 5060 00 00 00 11 19 05 172 16 70 101 5060 0000 00 00 2007 05 29 172 16 70 101 5060 00 00 00 11 15 35 172 16 70 103 5060 103 0000 00 00 2007 05 29 172 16 70 103 5060 00 00 00 JAI 574 i co re i JA ra l 570 i 569 l 568 567 566 i 5060 00 00 00 poo s060 00 00 Po 5060 00 poo 0000 00 00 2007 05 29 Caller Re 172 16 70 101 5060 00 00 00 11 23 59 172 16 70 102 5060 5 0 0 00 5060 yD ay poo o 0 un on un Caller ID allows you to search for a particular caller ID by specifying the dates and pressing Search The system will show records that meet the criteria you have provided
6. Click on Register Status to see if the device is connected to the SIP Server normally The indicator for Server 1 in the RSI Register server should be green if connection is normal if it turns red this means there has been an error in the connection 4 3 LtteElgelTate mel tlm KOITLA Call in and Call out routing are the protocols for receiving and dialing out and must be configured on the VoIP Gateway in order for the device to detect the devices on both ends to establish a connection The following section will cover the default Call in and Call out configurations 4 3 1 Call in VoIP Call In Insert to 4 Area Code 1 When you dial a number beginning with 9 you will be connected to the PSTN line through the VoIP Gateway s first FXO port 2 When you dial 103 you will be connected to the normal phone set that s been connected to the VolP Gateway s third FXS port 3 When you dial 104 you will be connected to the normal phone set that s been connected to the VolP Gateway s fourth FXS port 23 oot MNuWintec h VoIP Telephone System Start Kit User s Manual 4 3 2 Call out VoIP Call Out MaxDigits 20 FirstDigitTimefSec 30 OtherDigitTimermSeci 5 Timeout for Re entry route Disable v second ipi Delete il Delete 5 3 l cl Delete 20 re Delete 10 me Delete 10 a Delete Insert to T Area Code IPAddress 1 IP IVR Please refer to the documentation pr
7. E Provision Insert to 4 Area Code Change the AreaCode from 9 to the number of your choice if you change it to a two digit or three digit number please be sure to change the value in the Strip field to 2 or 3 accordingly and press Modify 33 oon MNiuWintec h VolP Telephone System Start Kit User s Manual 4 4 6 Backup Restore to default settings You can backup or restore configuration parameters here It is strongly recommended that you backup your data when you have finished installation or updating the system in case you need to restore your settings later on Before you backup restore configurations please perform Save adification first Select Click on Backup Configurations Restore lt To backup parameter configurations select Download setting backup file and specify the name of the file and where it should be stored Backup Restore Configurations 13 Download setting backup file aller To restore or load the settings click on Browse a pop up window will appear to prompt you for the file path Select the file and press Restore The system will then upload your configuration file After you have performed Restore you Reboot System will be taken to the screen as shown in the image Select Reboot directly to reactivate your VoIP Gateway for the Are you Sure you have already saved modification new configurations to take effect Yes Please click Reboot button Attention D
8. 100 5060 5060 l TTL Registration interval 10 7200 s Domain Proxy Require E Type Remark Conference ID J Phdhe Book AdAnce Setup Paa Select Server Change the number appearing in Number to the 1 under number of your preference As an example we Register will change it from 102 to 168 Please provide the Status Account Name and Password then press Modify Step 2 Login your SIP Server Please refer to Chapter 3 for directions on how to do SO Administrators Click on Client under Administrator Select Add to create a new client m C Clients List page lt lt Add gt Oo e f e O f em l o o l e e o me we ewe ee ee e o o o O S ee E o o e e Confirm to edit 44 eos MNuWintec IN VolP Telephone System Start Kit User s Manual pemert Cn feeome Confirm to submit Back For ID please enter the number you modified previously in the Gateway management interface the example used is 168 and fill out the other fields as you see fit Please note that the Name and Password must be consistent with what you entered in Step 1 the E mail field must be filled in When you have entered the required information press Confirm to submit amp COR Press Reload for B FRI the changes to F Access take effect For the number that was modified the example used is 102 you can delete it by checking the delete box at the end of the line on the Clients page and pressing the
9. Dialing directions oes IMNIIWHNTec hR VolP Telephone System Start Kit User s Manual Chapter 1 Package contents The start kit comes with e 1 unit of SIP Server e 1 unit of VoIP Gateway G322C 2 units of VolP phone set You can purchase additional VolP Gateway device or IP Phone sets if needed Gateway device and accessories 1 1 SIP Server with Hite A The SIP Server comes with SIP Server X 1 Adapter 12V 1 6A X 1 Front and rear views of the server o l PS 2 keyboard CF slot Power Power indicator HDD indicator Power jack mouse jack VGA out USB USB Mic in Headphone Power 10 100Mps USB port port port jack speaker jack switch network jack a MNUWintec h VolP Telephone System Start Kit User s Manual 1 2 AV o em Or AENA A r Oo 4 DCO The G322C Gateway device comes with Gateway device and accessories with instructions RJ 11 1 1 telephone cables X 4 RJ 45 100CM network cable X 1 Front and rear views of the gateway device CO SEE READY STATUS POWER Onn Oo 0 O VoIP Router cd LINE PPP LAN WAN LINE PHONE DC12V 1 2 3 4 3 2 1 pri E O Ou Q LAN WAN FXS FXO Power jack OnelnGate G322C product specifications AK oN 0 O Support up to a maximum of 4 ports of VolP calls simultaneously Support both H 323 and SIP protocols simultaneously Support up to a maximum of 4 GK SIP Server simultaneously Support both
10. Routing Setup Provision Home Wop Sete Port Status First go to VoIP Setup and choose Line Configure Register Server Routing Setup 3 Register Server Click on Server 1 J Provision 172 16 70 100 is SIP Server s factory default virtual IP address It is set up for you to test your devices in a hub environment When you want to setup the VolP Gateway for a different network environment you need to configure the connection type as covered in the previous section and change the IP address of the SIP Server The IP address that needs to be changed here is the SIP Server IP address you have modified in Chapter 3 Server 1 Protocol Register Proxy SIP Proxy Port 1 65535 Thought Outbound Proxy Port 1 65535 172 16 70 100 5080 TTL Registration interval 10 7200 s Domain 120 Proxy Require Line Type Remark Number Account Password Conference ID Enable FXO 105 2 FAO 106 3 PAS 4 FAS When you have changed the IP address click on Modify lf your IP Phone set or VoIP Gateway device is setup in Mainland China or certain Southeast Asian countries VoIP connections may be blocked To get around this add the prefix sip3 in front of the IP address you have entered in the SIP Proxy URL field i e sip3 172 16 70 100 22 oes MNUWintec IN VolP Telephone System Start Kit User s Manual Home Voip SEG J Port Status C Line Configure C Routing Setup Sy Register Server
11. an international call Gateway to PSTN calls using the network environment diagram on p 53 if your IP Phone set is setup in the US and your Gateway device is setup in Taipei simply dial 9 first on your IP phone set to connect to Taipei s PSTN line through the first FXO port of the VolP Gateway device installed in Taipei and dial the number you wish to call The call will be made from the Gateway device which means local rates will apply saving you from paying expensive international rates 55
12. be filled in When you have entered the required information press Confirm to submit H COR Press Reload for D REI the changes to Access take effect For the number that was modified the example used is 103 you can delete it by checking the delete box at the end of the line on the Clients page and pressing the Confirm to submit button 32 oes MNUWintec IN VolP Telephone System Start Kit User s Manual 4 4 5 Connect to Gateway FXO for dialing to the local public telecommunication system The factory default for the VoIP Gateway device has its first FXO port set to 9 by picking up the receiver on either IP Phone 101 or 102 and pressing 9 you will be connected to the device s first FXO port The rate for local calls calls made to cell phones through the VoIP Gateway will be calculated based on the local rate where the Gateway device has been setup For instance if you setup your IP Phone set 101 in the US and your VolP Gateway device in Taiwan by dialing 9 on your IP Phone set 101 before calling a number in Taiwan local line or cell phone number your call will be charged at the local rate instead of international rate This setup will allow you to save a significant amount of money spent on international Calls Here s how to configure the system to dial with other prefixes Home Voip Setup J Port Status Line Configure a Routing Setup Select VoIP Call In under VoIP Setup
13. been assigned to the Gateway s third FXS port and 104 to the fourth FXS port Fill in the client name you entered previously in this case jack in the Forward field in the second row and press Modify The system will now forward all incoming calls on 103 automatically to 101 if incoming calls are left unanswered for over 30 seconds recall that we have configured calls to be always forwarded to jack on 101 If you filled in the client name jack in the Forward field in the third row instead all incoming calls on 104 will be automatically forwarded to 101 when incoming calls on 104 are left unanswered for more than 30 seconds 30 oes INUWintec IN VolP Telephone System Start Kit User s Manual 4 4 4 Modify configuration for your number Step 1 The default numbers for the two FXS ports on the VoIP Gateway device have been set to 103 104 and the VoIP call numbers have been configured with three digit numbers that begin with 1 You can change the number to any combination between the range of 105 199 101 104 are already in use Here s how to change the number Home Vol Setu J3 Port Status VoIP Call In Line Configure Routing Setup Insert to 4 Area Code Register Server Provision Change the number appearing in AreaCode Now select VolP to the desired number As an example we will Call In under VolP change the number from 103 to 168 Press Setup Modify Enter the SIP Server IP addres
14. cable X 1 CONF l L CALLS aa l l Aa d Hg AeH Bir ra p bia PF PaRS gu I i m5 l 0 I i x d WAN WAN LAN READY CALL FORWARD ee l l N l MSi l l EE H j l l l E l pei gate I 1 FF a l l E l l gor j TTT h Fi S REDIAL guo Wal l ho WE Hoo i Od guerz l l 1 l ie l TAAUMFEA l l l l L m d a U meaag PSTN jack Confirm Cancel Scroll up down Redial Hold Transfer Volume adjustment Speaker phone nlD Ta l anhnna Cv vetam t Ki lear e Maniig A 0 Description of various functions on the phone set panel CALLS Shows unanswered calls calls made calls answered forwarded calls along with option to delete the call log Configures the phone set s forwarding functions including 2 FORWARD forwarding forwarding when the line is busy forwarding when unanswered etc 3 MENU Accesses the main function menu for the VoIP phone set including 1 View Network Link Ping Test Device Status Call by URL 2 Configure 1 Network 2 Time zone 3 Provision 4 Set SIP 5 Modify Password 3 General Setting 1 VolP Ring Melody 2 Line Ring Melody Ring Volume 4 MESSAGE Shows information such as instant messages or the number of unanswered calls these buttons o prone Book AcessesPrene Sock oooO ep owwa op ees o wp Pom ep osea READY LED Stays on when registration of a server is successful flashes
15. can use the CD ROM included in the start kit to restore the factory default settings 46 MUWitrech 5 6 Modifying configurations for the handset panel Apart from using the software interface to configure the system you can also check the phone set s status and make changes to the configuration directly through the panel buttons The following section will cover three of the more commonly used features For detailed information and directions please refer to your IP Phone manual 5 6 1 Check IP address SIP 101 06 20 14 06 View lt OK Cancell gt Network Link lt OK Cancell gt Network Mode lt Fixed IP gt IP Address 172 16 70 101 The LCD panel on the IP Phone set should look like the image on the left when it is on stand by The number of the phone set is shown on the first row and the date and time are shown on the second row By pressing the Menu button you will enter into View mode MEME Press the OK button to show Network Link options Press the OK button once more to show Network Mode options W Press Scroll Down button and the IP address of the phone set will be shown Y 47 5 6 2 Modify IP address SIP 101 06 20 14 06 Configure lt OK Cancel gt Password Input Network lt OK Cancel gt DHCP lt OK Cancel gt Fixed IP lt OK Cancel gt The LCD panel on the IP Phone set should look like the image on the left when it is on
16. fill out the field tor E mail D Confirm to submit Back ID The VolP prefix for the system is between 101 104 please fill in any other number beginning with 1 Name The name entered here will be shown in Status Client for easy identification of users Password Enter password for your VolP Gateway or IP Phone sets you have registered on the SIP Server Confirm Password enter the password you have just entered once more After all the relevant fields have been filled press Confirm to submit After you have added all the new accounts be sure to press the Reload button at the bottom left hand corner of the screen for the newly added Client IDs to take effect 10 ine MNuWintec IN VolP Telephone System Start Kit User s Manual 2 Editing and deleting Clients ID Check the boxes for Click here to access the delete client page clients you wish to delete OnSIP E m Search B Omen all B Clase all Clients List page fF lt lt idd gt gt T s oa a ee a S e N es E 4 v o x f miye 4 102 102 Enable Edit ofical f N _ A Eep s 1 w _ m o x Ne e EF gt 4 Confirm to edit T Show 20 rows Page m az Adm nistrators Clients Add Clients C o 2 Click on Edit to access the edit client page l Delete Enter the updated client information on the corresponding fields Confirm to submit Back To delete Client
17. omn om o o l e gt Confirm to edik You will now be in the profile modification page enter your new account name and password Users Basic options Login Name fadmi Fill in your new login name Password Fill in your new password Confirm Password Confirm your new password Max Clients Level emit Be sure to fill out the field for E Users Selectable options Confirm bo submit Back After making the relevant changes press Confirm to Submit for the changes to take effect You will then be taken to the login prompt log in with your new account name and password click on Reload at the bottom left hand corner of the page to complete the process Please be sure to memorize or write down your new administrator account name and password Should you forget your account name or password you will have to send the appliance back to AllWin Tech to restore it to the default configuration and you will be subject to service charges 9 26 MNUWintec I VolP Telephone System Start Kit User s Manual 3 3 SEE Com TUT ates dfola mere abitelUle iilelar 3 3 1 Account management 1 Adding new Clients ID Click on Client under Administrators Administrators EB Users B Level Clients List page lt Add gt Click on lt lt Add gt gt on the upper right hand corner of the screen to enter the Add Client screen as shown below a S cca swore di ewm e emit m Be Sure to
18. property rights belong to SJ Labs Inc After installation has been completed a software dashboard as shown in the image will appear on your desktop Create New Profile Profile name onsIP File name OnSIP ini Cancel Profile type cals through SIF Proxy Help Important note Calls through SIP Proxy Profile For a call through a SIP proxy SIP proxy information is permanently stored in the profile Caller information can be easily changed by re initializing Create a new OnSIP profile Profile Options Click here to begin configuration Advanced DTMF STUN General Initialization SIP Proxy 172 16 70 100 Ww Resaster with priory Ww Proy i strict outbound User domain Advanced options Use seperate resistar Registar domain OU Unwesister contact addres onby Proxy for MAT 0 Enter the IP address of your SIP Server 172 16 70 100 is the default virtual IP address assigned to the server Please enter the IP address you specified for your SIP Server Press OK when you have finished entering the required information You will be taken to the following screen where you will be prompted to enter an account name and password Service al Please enter this information to initialize the service profile Enter an account name and ea password in this example 109 is used for both o W Save service information permanently
19. software dashboard as shown in the image will appear on your desktop Click here to begin configuration OnSIPWelP Start Kit Qui RJ 45 l l l SIP Server 1m Power I I l 172 16 70 100 IP Phone IP Phone 102 172 16 70 101 172 16 70 1C Create a new account as an example both the account name and password will be set to 109 and enter the IP address of your SIP Server for Domain Proxy 172 16 70 100 is the default virtual IP please enter the IP address you have specified for your SIP Server Properties of Account Account Voicemail Topolosy Presence Advanced User Details Display Mame User name Password Authorization user name Domain 172 16 70 100 Domain Proxy Register with domain and receive incoming calls Send outbound via domain proxy Address 172 16 70 100 target domain Dialing plan 1 a a Tmatch 1 prestrip 2 When finished click OK When you have finished the configurations run your SIP server interface to create a new account Please refer to Chapter 3 2 1 on how to create a new account Note that the account name and password must be the same with what you used here in order to ensure successful registration on your Server 51 eos MNUWintec I VolP Telephone System Start Kit User s Manual WAConfiguring SJ Phone Download SJ Phone v1 60 from http www sjlabs com
20. stand by Press the Menu button to access the View mode Scroll down to Configure as shown in the image MENU r Press OK then enter your password as shown in the image The default password is 1234 al Press OK and Network will be shown in the LCD panel as shown in the image w Press OK again and you will be taken to DHCP as shown in the image Press the Scroll Down button again w A Press OK and you will be taken to Fixed IP as shown inthe image 48 MWittech IP Address lt OK Cancel gt IP Address 172 16 70 101 IP Address lt OK Cancel gt Save Modify lt OK Cancel gt Press OK and IP Address will be shown in the LCD panel as shown in the image W Press OK and IP Address will be shown in the LCD panel as shown in the image Press the Cancel button to delete the current IP address To input press y x After you have made changes an asterisk will appear after IP Address This means that the IP address for the phone set has been changed scroll down to Save Modify as shown in the image press OK to save the settings 49 a oe gem in ee em Cada CO a ih WeODNONe ovsteM start ic i i i Tm OVALI a D ci lO NS l Ji O WJVYVIVULUI l i 2 CCI L m an P j N A AALA U ser s Manu al 5 6 3 Change ring tone for incoming calls SIP 101 06 20 14 06 Setti
21. 2 in an on net call pressing the Transfer button or the CONF button will put 102 on hold User on 102 will hear the on hold music playing on the receiver To forward the call to 103 the user on 101 will press 103 while the call is still on hold Once the call is forwarded to 103 the user on 103 will be connected to 101 first When the user on 101 hangs up the phone user on 102 which was put on hold will be connected to user on 103 This is how you would forward a call during an on going connection Similar to the previous example pressing the Transfer button or the CONF button will connect 101 to 103 while putting 102 on hold By pressing the CONF button on 101 you can start a three way conference among 101 102 and 103 4 If you encounter no problems while performing these tests this means you can now setup the devices for specific territories or countries and configure them by referring to the directions provided in this manual one MNuiWintec h VolP Telephone System Start Kit User s Manual Chapter 3 SIP Server configuration 3 1 Configuring IP address HUB ee fs mae i Internet Protocol TCP IP Properties SERRRRELERRRCELLLRELELE General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address
22. 5 1 1 Connected with dynamic IP O Dynamic IP Address Obtain an IP address automatically from your service provider Dynamic IP Choose this connection type if you are using a DHCP Request IP address O oi server or an IP sharer in your network environment a There s no need to configure mac adaress COCO Co CSC anything simply press OK Clone MAC Address Unless you are required to make changes to the settings due to specific needs do not modify any other settings here to prevent the appliance from malfunctioning 36 ont MNuUWintec IN VolP Telephone System Start Kit User s Manual 5 1 2 Connected with static IP O Static IP Address Uses a static IP address Your senice provider gives a static IP address to access Internet SEWICES Static IP IP address assigned by your ISP ail 7 to 140 Subnet Mask j255 255 255 240 ISP Gateway Address MTU S76 1500 Does ISP provide more IP addresses IP address assigned by your ISP enter the IP address provided by your ISP Subnet Mask enter the Subnet Mask provided by your ISP ISP Gateway Address enter the Gateway Address provided by your ISP 5 1 3 Connected with PPPoE Choose this connection type if your ISP provides you with a static IP address for network connection Please enter the required information provided by your ISP and press OK Unless you are required to make changes to the settings due to specifi
23. Confirm to submit button 45 eos MNuWintec h VoIP Telephone System Start Kit User s Manual mee BDaCkup Restore to default settings You can backup or restore configuration parameters here It is strongly recommended that you backup your data when you have finished installation or updating the system in case you need to restore your settings later on Before you backup restore configurations please perform Save vlodi fication first Select Click on Backup Configurations Restore _ Backup Restore ly a To backup parameter configurations select Download setting to backup file and specify the name of the file and where it should be stored Backup Restore Configurations 13 Download setting backup file ler To restore or load the settings click on Browse a pop up window will appear to prompt you for the file path Select the file and press Restore The system will then upload your configuration file After you have performed Restore you Reboot System will be taken to the screen as shown in the image Select Reboot directly to reactivate your VolP Gateway for the Are vou sure You have already saved modification New configurations to take effect Yes Please click Reboot button Attention Do not press Save Modification before Reboot this may cause an error when the data is restored If you wish configure the system to its default settings after making changes to its parameters you
24. Easy to use VoIP telephone OnsIP VoIP Start Kit User s manual MIWiatech Allwin Tech Co LTD 2007 All rights reserved Quick guide to the manual Thank you for purchasing AllWin Tech s VoIP Telephone Start Kit The start kit is designed to provide you with the basic VoIP equipment required to set up your own network telecommunication environment within the shortest possible time After you have unpacked the package please refer to the list of items included in the package to make sure that no parts accessories are missing Follow the instructions provided in the quick start guide and connect all devices to the hub accordingly All devices come ready with virtual IP addresses preconfigured in factory settings and simply connect all adapters to a power socket then start dialing and perform system tests After the system tests have been completed you can set up the devices in different cities or countries depending on your needs First please refer to Chapter 3 on configuring the IP address of the SIP Server then refer to Chapters 4 and 5 to configure the VolP Gateway and IP Phone sets according to different connected types then register with the SIP Server When you have completed the installation and configuration you can start using the starter kit to take advantage of free on net calling or international calls calls to mobile phones with your ITSP account You can also configure the system with a
25. You can configure your system to forward all incoming calls made to Phone set A to Phone set B when calls are left unanswered at the VoIP Gateway management interface Here s how to do it Home Home Voip Setup VOI SETUD J Port Status J Port Status Line Configure ST Routing Setup 6 a Routing Setup C Register Server J Provision Select Forwarding Choose Routing Setup under VoIP Setup C Register Server J Provision You will then be taken to the following screen Enter the client name for the calls to be forwarded to the example used is jack you can enter any name and click Add to create a new name in the Forwarding list Forwarding No Name Always OnBusy No Answer NoAnswerSec Delete Insert to I Now specify the number for the calls to be forwarded to in the NoAnswer field the example used is 101 Next specify the waiting time in seconds for the phone set you can set it to any time in this example we will use 30 seconds and press Modify Forwarding eC U Uu P GDI Insert to 2 Mame ach 29 oes MNUWintec I VoIP Telephone System Start Kit User s Manual Home Volo Sefup Port Status C Line Configure J Routing Setup Now select VoIP Call In under VoIP Setup C Register Server J Provision VoIP Call In Insert to 4 Area Code You will be taken to a screen as shown in the image above Notice that 103 has
26. accounts check the delete boxes for client accounts you wish to delete or update the device before pressing Confirm to Submit After you have finished editing or deleting client IDs be sure to press the Reload button for your actions to take effect 11 eos MNUWintec I VolP Telephone System Start Kit User s Manual 3 3 2 Overview of accounts online Click on Client under Status to see all the registered users that are currently online OnSIP B Exit Refresh Ope all B Clost all Last Refresh 2007 06 01 10 42 27 fp _ Status z ae go2 2007 06 01 sey 16 910 102 10 41 23 C Client 4 16 70903 5 2007 06 01 2007 06 01 6 3 08 51 11 10 41 17 172 16 70903 5060 2007 06 01 2007 06 01 172 16 90 103 afael akal 10 41 17 System 172 16 70803 5060 2007 i a 2007 06 01 Basic 172 16 80 103 njee 10 41 17 Rules 5060 2007 06 01 2007 06 01 Back Restore i T Ta 08 51 11 10 41 17 Upgrade qd nfirm to Unregister Administrators Users B Level Clients Unregister All When you have too many clients registered you can use this function to search for individual clients directly e Last Refresh the time when the last refresh was performed e ID client accounts registered on the SIP Server account names preceded e Name the name of clients registered on the SIP Server allows easy identification P shows clients IP addresses __ The IP address show
27. ain an IP address automatically from your service provider Uses a static IP address Your service provider gives a static IP address to access Internet Static IP Address senices Fie lle PPP Tunneling Protocol can support mult protacol Virtual Private Networks YPN L2TP Layer 2 Tunneling Protocol can support multi protocol virtual Private Networks pw PM O O eee PPP over Ethernet is a common connection method used for xDSL O O OK Cancel 4 1 1 Connected with dynamic IP O Dynamic IP Address Obtain an IP address automatically from your service provider Choose this connection type if you are using a DHCP server Request IP address Oo or an IP sharer in your network environment There s no need MAC Cloning Enabied to configure anything simply macae SESS Col press OK Dynamic IP Clone MAC Address Unless you are required to make changes to the settings due to specific needs do not modify any other settings here to prevent the device from malfunctioning 20 ont MNuUWintec IN VolP Telephone System Start Kit User s Manual 4 1 2 Connected with static IP O Sie e aea Uses a static IP address Your senice provider gives a static IP address to access Internet Senices Static IP Help Choose this connection type if your ISP provides you with a IP address assigned by your ISP ail 7 to 140 Static IP address for network oe connection Subnet Mask s5 255 255 240
28. ation 4 1 Configuring network connected type 4 1 1 Connected with static IP 4 1 2 Connected with DHCP 4 1 3 Connected with PPPoE 4 2 Register to SIP Server 4 3 Regarding dial routing 4 4 Configuring basic functions 4 4 1 Automatic forwarding for incoming calls 4 4 2 Forwarding when the line is busy 4 4 3 Forwarding when incoming calls are left unanswered 4 4 4 Modifying configuration for your number 4 4 5 Using the VolP Gateway for dialing to the local public telecommunication system 4 4 6 Backup Restore to default settings 4 5 Backup Restore to default settings Chapter 5 Configuring IP Phone Handset 5 1 Configuring network connection 5 1 1 Connected with static IP W lt j ed O O t O a G H 5 1 2 Connected with DHCP 5 1 3 Connected with PPPoE 5 2 Register to SIP Server 5 3 Regarding dial routing 5 4 Configuring basic functions 5 4 1 Automatic forwarding for incoming calls 5 4 2 Forwarding when the line is busy 5 4 3 Forwarding when incoming calls are left unanswered 5 4 4 Modifying configuration for your number 5 5 Backup Restore to default settings 5 6 Modifying configurations for the phone set LCD panel 5 6 1 Check IP address 5 6 2 Modify IP address 5 6 3 Change ring tone for incoming call Chapter 6 Using free VolP software on the system 6 1 Configuring X Lite 6 2 Configuring SJ Phone Chapter 7 Instructions on using the system 7 1 Making VolP calls 7 2 Configuring your ITSP account 7 3
29. c needs do not modify any other settings here to prevent the device from malfunctioning O PPPoE PPP over Ethernet is a common connection method used for xOSL PPPoE User Name Password Please retype your password Service Name MTU 546 1492 Maximum Idle Time 60 3600 Connection Mode Choose this connection type if you have subscribed to typical ADSL broadband services User Name Enter your user name provided by your ISP Password Enter your password provided by your ISP Please retype your password Re enter your password Press OK when you are done td MNUWintec I VolP Telephone System Start Kit User s Manual 5 2 Register to SIP Server The start kit comes with four users pre registered the user names and numbers 101 amp 102 are assigned to IP Phone sets After you have finished configuring your IP Phone connections the next step is to modify the IP Phone s SIP Proxy URL Here s how to do tt Home VOID SELO Port Status _ Line Configure Routing Setup Home Won S fug Port Status First go to VoIP Setup and choose Line Configure Register Server Routing setup J Register Server Click on Server 1 J Provision The SIP Server s factory default virtual IP address is 172 16 70 100 It is meant for you to test your devices in a hub environment When you want to setup the IP Phone in a different network environment you need to configure the connec
30. ccounts at different ITSP please check with your ITSP for the relevant settings and configurations Note You may purchase additional IP Phone sets and VoIP Gateways from AllWin Tech depending on your needs Be sure to use optional hardware of All Tech with the start kit to ensure the system s normal operation For topics regarding VoIP Phone software please refer to Chapter 7 of the manual on registering free VolP Pone software to your own VoIP network Since we are unable to confirm if the specifications of software hardware produced by other VoIP product manufacturer conform to the standard communication protocols AllWin Tech does not guarantee that any third party hardware will work normally with the start kit Chapter 1 Package contents 1 1 SIP Server and accessories with instructions 1 2 VoIP Gateway device and accessories with instructions 1 3 IP Phone sets and accessories with instructions Chapter 2 Device connection tests Y od D O h O O P D r O 2 1 Connecting each device to the hub 2 2 Dialing test Chapter 3 SIP Server configuration 3 1 IP configurations 3 2 Changing administrator s account name and password 3 3 Basic function configurations 3 3 1 Account management 3 3 2 Overview of accounts online 3 3 3 Access call log 3 3 4 Monitoring On call status 3 3 5 Authorization rules 3 3 6 Group routing configurations 3 3 7 Backup Restore to default settings Chapter 4 VolP Gateway configur
31. ct All disconnects all clients simply click on Disconnect All Refresh refreshes the page 14 one MNuWintec IN VolP Telephone System Start Kit User s Manual 3 3 5 Authorization rules System Click on Rules under System to configure the authorization method for users login the SIP Server Back Restore B Upgrade Access the following page to see ma ae liil Group Route NAT Client Neighbor Neighbor Authorization Reload Remember to Reload Client Authorization Non ID ID and password Black Lists lt lt Edit gt gt RE Isreal pars rae 1 Shen oie 2 aes UE Confirm bo submit e Mode 1 Non no authorization required all client accounts can login 2 ID examines only client ID 3 ID and password clients may only login by entering the correct ID and Password e Black Lists 1 Press lt lt Edit gt gt to add or edit IPs in the black lists press Confirm to submit when you have completed the changes Administrators Activation of client ID and Password can be done by clicking on Clients under Administrators click on Edit to make E Users modifications B Level When you make any changes the Remember to Reload reminder will appear Be sure to press Reload for the changes to take effect 15 Md MNUWintec h VolP Telephone System Start Kit User s Manual 3 3 6 Group routing configurations With the system s defa
32. d to enter a user name and password FAZANO G m The default user name is voip and the ii password is 1234 _ ste RAEER You must enter the correct user name and password to access the interface Welcome to IP Phone You will be taken to this Gateway management interface when you have successfully logged in as the administrator Save Modification 35 eos MNUWintec I VolP Telephone System Start Kit User s Manual fem Sefug SyS First go to System setup and choose WAN NAT Firewall _ Routing UPnP Then click on Connected type cil Firewall _ Routing UPnP You will then be taken to the following screen Please choose settings according to your network environment The following section will cover a brief description of the three most commonly used network connection types Dynamic IP address Static IP address PPPoE onnected Type Dynamic IP Address Obtain an IP address automatically from your service provider Uses a static IP address Your service provider gives a static IP address to access Internet Static IP Address Ssenices Fe ir PPP Tunneling Protocol can support mult protacol Virtual Private Networks YPN O C Parle PPP over Ethernet is a common connection method used for xDSL O O LATH Layer 2 Tunneling Frotocol can support multi protocol virtual Private Networks w PM OK Cancel
33. e Caller caller s number and IP address e Answer time when a call begins e Release time when a call has been terminated e Called recipients number and IP address e Duration if it shows 0 this means that the connection for the call has not been established successfully Possible reasons include the other end of the line is busy or no one was available to answer the call Refer to the reason provided under Reason to determine the cause e Reason why a call has been interrupted 13 Md MNUWintec h VolP Telephone System Start Kit User s Manual 3 3 4 Monitoring On call status ES Status E Server You can see how many users are currently making VoIP calls through the server by clicking on on Call under Status B Client Access the following page to see Caller ID Called ID Search Refresh Current Calls Last Refresh 2006 04 27 09 29 30 1 O9344462 32 O93s44462e3 006 04 26 66946 E 172 16 3 153 50601 172 16 3 151 5060 14 20 23 Confirm bo edit Disconnect All e Caller caller s ID name and IP address e Called number dialed and corresponding IP address e Answer call out time e Duration s duration of a call in seconds if 1 is shown this means the call did not go through e Disconnect disconnects clients that are in the middle of their connections select the callers to be disconnected by checking the boxes and press Confirm to edit e Disconne
34. e devices on both ends to establish a connection The following section will cover the default Call in and Call out configurations 4 3 1 Call out VolP Call Out MaxDigits 2 FirstDigitTimergeci 29 OtherDigitTimetSeci 39 Cen o 1 On net call Calls within the network 3 digit numbers starting with one dialed will be connected to registered server 1 If you dial 102 the divice will send the number 102 to the SIP Server which will connect to the registered 102 phone set so that both ends are connected 2 Outbound call If you pick up the receiver and dial 9 you will be connected to the SIP server through the first FXO port of the VoIP Gateway to make a call on the PSTN line 3 International To route international calls you should dial the number beginning with 00 The minimum number of digits you can dial for an international number is 10 and the maximum number of digits you can dial is 20 The number 3 in the strip field means that 3 digits will be filtered OO which includes the prefix will be added in front the number you dial and it will be sent through registered server 2 4 TW Mobile To route calls made to cell phones in Taiwan you should dial the number beginning with 09 and the total number of digits you have to dial is fixed at 10 The number 1 in the strip field means that 1 digit will be filtered 008860 which includes the prefix will be added in front of the
35. fees 102 J Static IP maere Es SIP Server DHCP dynamic IP Normal phone sets 103 and 104 53 eos MNUWintec I VolP Telephone System Start Kit User s Manual 7 2 Ofelahite Ul alate your ITSP account The start kit is designed for the charge saving system services offered by ITSP in order for you to make international long distance cell phone calls at a lower cost Please go over the following section Registering your ITSP Server on your VoIP system i Configuration for your ITSP accounts on your VolP Gateway SEENE device and IP Phone set is the same refer to Chapter 4 1 or 5 1 on Line Configure accessing the VolP device management interface Routing Setup we Register Server By default the server is configured to assign the first account registered to Server 1 You can use Server 2 to configure your ITSP Server information We will use Server 2 in this case an example Click on the circled area shown on the image Enter the configuration page for Server 2 Server 2 Protocol Register 1 Enable SIP Prox SIP Proxy URL a ee Thought Outbound Proxy Port 1 65535 Domain Proxy Require E l Type Remark Account Password Conference ID Fill in the relevant account information provided by your ITSP in fields 2 4 in the image 1 Be sure to check the box to Enable SIP Proxy 2 Enter SIP Proxy URL i e 10 11 12 13 3 Specify the UDP communication port i e 6050
36. gateway s WAN to one of Hub ports connect two phones to gateway s Line 3 amp 4 with RJ 11 cables by default phone no of gateway s L3 amp L4 are assigned to be 103 amp 104 individually Later on for abbreviation comprehension Phone 103 amp Phone 104 will be used in this quick guide Step 4 Make sure all equipment are fed with appropriate power Step 5 Make a phone call test among 101 to 104 ee eee MNuWintec h VoIP Telephone System Start Kit User s Manual 2 2 Aol laker BATS 101 102 Use any phone set and call other number After you have set up your inside on this network VolP network as shown in the previous section you will be able to make VolP calls between phone sets with the 101 104 prefixes If the cables have been connected properly you should be able to make VolP calls with the phone sets The 103 and 104 phone sets are connected to the Gateway Normal phone sets are not included in the start kit 103 1 When connections between devices are normal the displays on 101 and 102 phone sets should show SIP 101 and SIP 102 respectively This means both phone sets are registered on the SIP Server and ready to make and receive calls 2 Please pick up the receiver of any phone set 101 104 and call another number in the same network 101 104 to see if the connection gets through 3 Testing forwarding functions and 3 way conference calls When you have connected 101 to 10
37. l up Connection LAN Connection Property TCP IP Property elect Obtain IP Address Automatically Confirm To access the interface start the IE browser on t H Q O AG your PC and enter http 192 168 22 1 in the AED BO E pasean OOOO htip 4192 168 22 1 URL bar as shown in the image on the left You will then be prompted to enter a user name l and password ERZO DRE The default user name is voip and the sete Hea R ct 3 password is 1234 ME AYA You must enter the correct user name and password to access the interface You will be taken to this Gateway management interface when you have successfully logged in Welcome to 300c 2025 as the administrator VolP Router If you are not used to using the English interface you can change the interface to Chinese Re a LLL 19 eos MNUWintec I VolP Telephone System Start Kit User s Manual fem Sefug SyS First go to System setup and choose WAN NAT Firewall _ Routing UPnP Then click on Connected type cil _ Firewall _ Routing UPnP You will then be taken to the following screen Please choose settings according to your network environment The following section will cover brief descriptions for the three most commonly used network connection types Dynamic IP address Static IP address PPPoE onnected Type Dynamic IP Address Obt
38. me at the IP Phone set management interface Here s how to do it As an example let s configure forwarding function on IP Phone set 102 Home KOR DELLO Home Volo Sefug J Port Status 1 Line Configure 3 Port Status C Line Configure St Routing Setup Routing Setup O Register Server J Provision Select Forwarding Choose Routing Register Server Setup under VoIP J Provision Setup Forwarding Always D OnBusy Fi a Mo Answer No Answer Sed ls You will be taken to a screen as shown in the image above Check the No Answer box and specify the number you wish the calls to be forwarded to lets use 101 in this example You can also specify the waiting time for unanswered calls Press Modify when you have finished When you finished the configuration incoming calls made to 102 will be forwarded to 101 when they are left unanswered for over 20 seconds 43 oes MNUWintec I VolP Telephone System Start Kit User s Manual 5 4 4 Modifying configuration for your number Step 1 The IP Phone device comes with default numbers 101 and 102 The VoIP call numbers have been configured to three digit numbers that begin with 1 You can change the number to any combination between the range of 105 199 101 104 are already in use Here s how to change the number Server 1 Protocol Register Global wv Enable SIP Proxy SIP Proxy URL Port 1 65535 Thought Outbound Proxy Port 1 65535 5 172 16 70
39. n enter any name and click Add to create a new name in the Forwarding list Forwarding No Name Always OnBusy No Answer NoAnswerSec Delete Insert to Name jack E Next in the OnBusy field enter the number you wish the calls to be forwarded example used is 101 and press Modify Forwarding Other at Goa a Delete Insert to 2 27 oes MNUWintec I VolP Telephone System Start Kit User s Manual Home Volo Sefup Port Status C Line Configure J Routing Setup Now select VoIP Call In under VoIP Setup C Register Server J Provision VoIP Call In Insert to 4 Area Code You will be taken to a screen as shown in the image above Notice that 103 has been assigned to the Gateway s third FXS port and 104 to the fourth FXS port Fill in the client name you entered previously in this case jack in the Forward field in the second row and press Modify The system will now forward all incoming calls on 103 automatically to 101 if 103 is connecting to another line or busy recall that we have configured calls to be always forwarded to jack on 101 If you filled in the client name jack in the Forward field in the third row instead all incoming calls on 104 will be automatically forwarded to 101 when 104 is busy 28 oes MNUWintec I VolP Telephone System Start Kit User s Manual 4 4 3 Forwarding when incoming calls are left unanswered
40. n on the top row represents clients real external IP 172 16 70 102 5060 172 16 70 102 The IP address shown on the bottom row represents clients internal IP VIRTUAL IP e First time indicates the time when clients first registered in the Server e Last time indicates the time when clients last registered in the Server e Unregister disconnects the client that have been logged into the server simply check the Unregister boxes for entrying in the Registry ID to unregister them and press Confirm to Unregister e Refresh refreshes the page e Unregister All disconnects all clients who are logged into the server simply click on the Unregister All button 12 eos MNuWintec I VolP Telephone System Start Kit User s Manual 3 3 3 Access call log Click on CDR under Log will allow you to see the call log you can see all records of call sessions made by any user within a particular time frame OnsSIP B Ex Oe B clas a _ new O pee en eel amp Stat s n all CDR ARI Report CDR Download e all Sellver DR B Orgcall 101 0000 00 00 2007 05 30 102 Caller Release T 172 16 70 101 5060 00 00 00 15 26 19 172 16 70 102 5060 531 0000 00 00 2007 05 30 172 16 70 101 5060 00 00 0 15 26 17 172 16 70 101 5060 0000 00 00 2007 05 29 172 16 70 101 5060 00 00 00 11 32 21 172 16 70 103 5060 Called Forward 561 Caller Release
41. nd the total number of digits you have to dial is fixed at 9 or 10 The number 1 in the strip field means that 1 digit will be filtered 00886 which includes the prefix will be added in front of the number you dial and it will be sent through registered server 2 24 oes MNUWintec IN VolP Telephone System Start Kit User s Manual 4 4 ovelay ite Ula Tale basic functions 4 4 1 Automatic forwarding for incoming calls You can configure your system to forward all incoming calls made to Phone set A to Phone set B at the VoIP Gateway management interface Here s how to do it Home Volo Sefuo 4 Port Status 1 Port Status O Line Configure C Line Configure Zi Routing Setup 6 oy Routing Setup C Register Server Home KO SELLO Select Forwarding J Provision Choose Routing Setup under VolP Setup Register Server J Provision You will then be taken to the following screen Enter the client name for the calls to be forwarded to the example used is jack you can enter any name and click Add to create a new name in the Forwarding list Forwarding Insert to l Next in the Always field enter the number you wish the calls to be forwarded example used is 101 and press Modify Forwarding Delete Insert to 2 Mame ach 25 oes MNUWintec I VolP Telephone System Start Kit User s Manual Home Volo SEILO J Port Status C Line Configure J Routing Setup No
42. ne System Start Kit User s Manual 2 Restore There are two ways to restore files The first is to click on Restore under Backup Log if your files are stored on the Server end Remark Download Restore Delete test Download If your files are stored on the local end please go to Restore and specify where the files are being stored before pressing the Restore button Restore Form local file HE Restore Reminder We strongly recommend that you back up your configuration files regularly AllWin Tech will not be held responsible for any damage caused by data loss damages in the course of the server s operation 18 eee MNuiWintec h VoIP Telephone System Start Kit User s Manual Chapter 4 VolP GATEWAY configurations 4 1 Configuring network connection You can use Windows built in Web management interface to manage your VoIP Gateway To do so connect a PC to the VoIP Gateway through its LAN port Since the VoIP Gateway is preset to activate DHCP server please configure your PC s TCP IP settings to Obtain IP address automatically in order for the VoIP Gateway to obtain the right IP address The VoIP Gateway s default IP address is 192 168 22 1 it will also assign a 192 168 22 x IP address to the PC that is connected to its LAN port To configure your PC s TCP IP settings go through the following paths with Windows XP as an example Start Control Panel Network and Dia
43. ng lt OK Cancel gt VoIP Ring Melody lt OK Cancel gt VoIP Ring Melody I j i The LCD panel on the IP Phone set should look like the image on the left when it is on stand by Press the Menu button to access the View mode Scroll down to Setting as shown in the image WENU Press OK and you can now select the ring tones for your VolP or PSTN if your IP Phone set is connected to one line Vf A Press OK again and use the scroll buttons to select the ring tone of your choice as shown in the image Press OK when you have made your selection and the changes will be saved we A For detailed configuration directions please refer to the IP Phone sets manual under advanced settings 50 oot MNiuWintec h VoIP Telephone System Start Kit User s Manual Chapter 6 Using free VoIP software on the system After you have finished setting up your VoIP system with the devices included in the starter kit you can also register other VoIP software on the SIP Server to establish connections with other devices on the network You can download free telephone software on the Internet and add it to your VoIP system We recommend using X Lite version 3 0 and SJ phone V 160 Here s how to configure them for your system 6 1 efelahite Ui atatre DG Mic Download X Lite 3 0 from http www counterpath com property rights belong to CounterPath Solutions Inc After installation has been completed a
44. number you dial and it will be sent through registered server 2 5 TW PSTN To route long distance local calls in Taiwan you should dial the number beginning with O and the total number of digits you have to dial is fixed at 9 or 10 The number 1 in the strip field means that 1 digit will be filtered 00886 which includes the prefix will be added in front of the number you dial and it will be sent through registered server 2 6 If your IP Phone set is connected to a local line press the number you are calling will be routed through the Line port to the PSTN line 40 eos MNUWintec I VolP Telephone System Start Kit User s Manual 5 4 Configuring basic functions 5 4 1 Automatic forwarding for incoming calls You can configure your system to forward all incoming calls made to Phone set A to Phone set B at the IP Phone set management interface Here s how to do it As an example lets configure the forwarding function on IP Phone set 102 Home Voip Setup J Port Status J Port Status C1 Line Configure J Line Configure ST Routing Setup S J Routing Setup O Register Server ea Fora Choose Routing Register Server Setup under VoIP J Provision Setup Home Volo SELLO Select Forwarding gt Forwarding H Always Mo Answer Sec 20 5 You will be taken to a screen as shown in the image above Check the Always box and specify the number you wish the calls to be forwarded to Lets u
45. o not press Save Modification before Reboot this may cause an error when the data is restored If you wish configure the system to its default settings after making changes to its parameters you can use the CD ROM included in the start kit to restore the factory default settings 34 oot MNuiWintec h VoIP Telephone System Start Kit User s Manual Chapter 5 Configuring IP Phone set D 1 LOfelapitelt ya Tate network connection You can use Windows built in Web management interface to manage your IP Phone set To do so connect a PC to the IP Phone set through its LAN port Since the IP Phone set is preset to activate the DHCP server please configure your PC s TCP IP settings to Obtain IP address automatically in order for the IP Phone DHCP to obtain the right IP address The IP Phone set s default IP address is 192 168 22 1 it will also assign a 192 168 22 x IP address to the PC that is connected to its LAN port To configure your PC s TCP IP settings go through the following paths with Windows 2000 as an example Start Control Panel Network and Dial up Connection LAN Connection Property TCP IP Property elect Obtain IP Address Automatically Confirm To access the interface start an IE browser on E S x 2 Q v x Z Esl your PC and enter http 192 168 22 1 in the HED E http W1S2 105 dAl URL bar as shown in the image on the left FA You will then be prompte
46. ovided in the CD ROM for details on configuring the VoIP Gateway s network functionalities with voice commands 2 On net call Calls within the network 3 digit numbers starting with one dialed will be connected to registered server 1 If you dial 102 the device will send the number 102 to the SIP Server which will connect to the registered 102 phone set to connect both ends 3 Outbound call If you pick up the receiver and dial 9 you will be connected to the SIP server through the first FXO port of the Gateway to make a call on the PSTN line 4 International To route international calls you dial the number beginning with 00 The minimum number of digits you have to dial for an international number is 10 and the maximum number of digits you can dial is 20 The number 3 in the strip field means that 3 digits will be filtered OO which includes the prefix will be added in front the number you dial and it will be sent through registered server 2 5 TW Mobile To route calls made to cell phones in Taiwan you should dial the number beginning with 09 and the total number of digits you have to dial is fixed at 10 The number 1 in the strip field means that 1 digit will be filtered 00886 which includes the prefix will be added in front of the number you dial and it will be sent through registered server 2 6 TW PSTN To route long distance local calls in Taiwan you should dial the number beginning with 0 a
47. point to point and GK Proxy Server platform routing communications Built in DHCP Server functionalities Support Static and dynamic IP from DHCP and PPPoE Support Multiple dialing plan Call hunting group Come with three 10 100 Mbps RJ 45 UTP LAN ports automatic detection 2 FXS connects to a normal phone or PBX central office line FXO connects to a PSTN line or PBX extension line 9 Come with one 10 100 Mbps RJ 45 UTP WAN port automatic detection 10 LED indicator to display various status such as PHONE LINE POWER STATUS READY WAN and LAN 11 Support APS Auto Provision Server 12 Support various audio compression formats including G 723 1 G 829A G 711 and so forth 13 Web configuration interface available 14 WAN IP configure can be programmed by IVR via phone sets 15 Support QoS and G 168 echo canceller eee MNUuWintec IN VolP Telephone System Start Kit User s Manual 1 3 UAA mam aT aKo tex instructions Phone set and accessories with The IP202 VolP phone set comes with esses IP Phone X 1 with 1 PSTN port Description of function buttons on the phone set panel Access Phone Book Check instant y messages MESSAGE 2 Tre Forwarding ______ settings Call log A ge N l l l l l Main menu selections i l l l l Speed dial buttons L Power jack Boor Adapter 9V 1 3A X 1 Coil cord for the RJ 45 100CM receiver X 1 network
48. s you have modified here Home Server 1 woi Sefuc Protocol Register Independent v J Port Status gpro Line Configure SIP Proxy URL Port 1 65535 Thought Outbound Proxy Port 1 65535 z Routing setup TTL Kegistration interval 10 7200 s Domain Proxy Require Register Server 120 Ey Line Type Remark Number Account Password Conference ID Enable FXO eee Hw K J Provision 3 FXS 168 Select Server 1 Change the number appearing in Number to the number of your preference As an example we will change it from 103 to 168 Please provide the Account Name and Password and then press Modify 31 oon MNUWintec I VolP Telephone System Start Kit User s Manual Step 2 Login your SIP Server Please refer to Chapter 3 for directions on how to do so Administrators Click on Client under Administrator Select Add z to create a G clients X new client ee Ae Clients List page lt lt Add gt gt 10 nome remore situs onime oncon eat Posie sf fo ene me OO Ps ie we i te fe ete re re ee se ane ete r Clients C G oes es sas Name Password T Confirm to submit Back For ID please enter the number you modified previously in the Gateway management interface the example used is 168 and fill out the other fields as you see fit Please note that the Name and Password must be consistent with what you entered in Step 1 the E mail field must
49. se 101 in this example and press Modify When you finished the configuration all incoming calls for 102 will now be automatically forwarded to 101 41 eos MNUWintec I VolP Telephone System Start Kit User s Manual 9 4 2 Forwarding when the line is busy You can configure your system to forward all incoming calls made to Phone set A to Phone set B at the IP Phone set management interface Here s how to do it As an example let s configure forwarding function on IP Phone set 102 Home Yop Seto J Port Status Port Status 1 Line Configure Line Configure ST Routing Setup 6 SJ Routing Setup O Register Server Provision Home Volo SELLO Choose Routing al Register Server Setup under VolP J Provision Select Forwarding Setup Forwarding Always F l OnBusy No Answer C No Answer Sed20 ls You will be taken to a screen as shown in the image above Check the OnBusy box and specify the number you wish the calls to be forwarded to Let s use 101 in this example and press Modify When you finished the configuration incoming calls made to 102 when the line is busy or connected to another line will be forwarded to 101 42 eos MNUWintec IN VolP Telephone System Start Kit User s Manual 5 4 3 Forwarding when incoming calls are left unanswered You can configure your system to forward all incoming calls made to Phone set A to Phone set B when calls are left unanswered after a specific amount of ti
50. stem for other needs as this may cause the system to malfunction 16 ine IMNIIWHNTec h VolP Telephone System Start Kit User s Manual 3 3 Backup Restore to default settings System You can backup or restore Server related configurations by using System Backup Restore The files backed up with this function are only limited to DataBase files programs and CDR reports will not be backed up this way 1 Backup Backup Add Select the data you wish to back up and press the Backup button Files backed up will appear in the Backup Log above The backed up files are stored on the Server end You can choose from three options in the Backup Add field 1 All backs up all system data excluding CDR reports 2 OnSIP all data under Basic and Rules 3 OnSIP User amp Level amp Clients all data under User Level and Clients Backup Log Time Contents Size Femark Download Restore l Delete 008 05 10 15 13 15 OnSIP Basic amp Rules zalil test Restore If you wish to save the backed up files to another location please click on Download under Backup Log USB Backup USEI SEZ USES ISE 4 Mo Device Mo Device No Device No Device Backup Back Another way to backup your files is by storing the files on a USB storage device If the device is connected to a USB storage device simply press USB Backup to perform backup 17 ga MNUWintec I VolP Telepho
51. tion type as covered in the previous section and change the IP address of the SIP Server The IP address that needs to be changed here is the SIP Server IP address you modified in Chapter 3 Server 1 Protocol Register Gebal w Proxy SIP Proxy URL Port 1 65535 Thought Outbound Proxy Port 1 65535 Sl 172 16 70 100 5060 5060 TIL Registration interval 10 7200 s Domain Proxy Require Type Remark Number Account Password Fas 102 102 102 TI Conference ID When you have changed the IP address click on Modify If your IP Phone set device is setup in Mainland China or certain Southeast Asian countries VolP connection may be blocked The way to get around this is to add the prefix sip3 in front of the IP address you have entered in the SIP Proxy URL field i e sip3 172 16 70 100 38 oes MNUWintec IN VolP Telephone System Start Kit User s Manual Home Voip Sefuo Fort Status _ Line Configure C Routing Setup y Register Server Click on Register Status to see if the device is connected to the SIP Server normally The indicator for Server 1 in the RSI Register server should be green if connection is normal if it turns red this means there is an error in the connection 5 3 AISES a RIIE KOITI iiare Call in and Call out routing are the protocols for receiving and dialing out and must be configured on the IP Phone set in order for the device to detect th
52. ult configuration you can dial 9 on your IP Phone set to connect to a PSTN line through the VolP Gateway s first FXO port Your call will be made from the Gateway device to the local PSTN line to save international calling charges Relevant configurations on your SIP Server 1 Click on Rules under System to access the rule configuration page 2 Click on Group Route at the top to configure group routing 3 The default setting for the SIP Server in the start kit will take any calls made beginning with 9 from a VoIP device Gateway or IP Phone that has been registered on the SIP Server and forward it to the device registered at the VoIP Gateway with the 103 ID SIP Proxy Server B Exit Open all Close all 1 3 Group Route Server B Client Group Route B Rules Register Confirm to edit Client Authorization Age CT ED NAT Client Neighbor Neighbor Authorization Backup Restore Network Ti Route to speicfic IP REGISTRY ID by the called number that match the area code Administrators Users Level Clients Log CDR RRI Access Reload In addition the VolP Gateway will forward all calls made beginning with 9 to the PSTN line connected to it s first FXO port for call in routing by default refer to the first point made in Chapter 4 3 1 on call in routing Please avoid making changes to these default settings unless you are very familiar with configuring the sy
53. utmask Gateway OOOO 172 16 70 100 255 255 0 0 172 16 255 254 DNS DAS1 DAS Confirm bo edit Enter information such as your static IP address and press Confirm to edit when you have finished The system will change its IP address and the screen may not respond for roughly 10 seconds Close the browser when an error page is shown on your screen Since configurations such as IP address have been changed you would have to modify your PC s TCP IP settings to make sure it is consistent with the IP address you have configured on your SIP Server Open a new IE browser and enter the new IP address you have modified in the URL bar If you are uncertain about information such as your static IP address please contact your ISP provider set IMNIIWHNTec hR VolP Telephone System Start Kit User s Manual xw Changing administrator s account name and password Please change your administrator account name and password immediately after you have setup your system to prevent your appliance from being hacked into which may result in data damages Here s how to change your administrator account name and password First log in with the default account name admin and password password Click here Administrators Please use system management account to login B Clients Username admin Password eocccees When you are taken to this page click on Edit Users List page lt lt Add gt gt rs gt
54. w select VoIP Call In under VoIP Setup lt i E 5 5 E J Provision VoIP Call In _ Psee aed fae pee atte Insert to 4 Area Code You will be taken to a screen as shown in the image above Notice that 103 has been assigned to the Gateway s third FXS port and 104 to the fourth FXS port Fill in the client name you entered previously in this case jack in the Forward field in the second row and press Modify The system will now automatically forward all incoming calls on 103 to 101 recall that we have configured calls to be always forwarded to jack on 101 If you filled in the client name jack in the Forward field in the third row instead all incoming calls on 104 will be automatically forwarded to 101 26 oes MNUWintec IN VolP Telephone System Start Kit User s Manual 4 4 2 Forwarding when the line is busy You can configure your system to forward all incoming calls made to Phone set A to Phone set B when A is busy at the VolP Gateway management interface Here s how to do it Home Voip Setup J Port Status C Line Configure gt J Routing Setup Home KO SELLO Port Status C Line Configure St Routing setup G Register Server J Provision Choose Routing Setup under VoIP Setup Select Forwarding C Register Server Provision You will then be taken to the following screen Enter the client name for the calls to be forwarded to the example used is jack you ca
55. when registration is unsuccessful CALL Stays on when any forwarding function is configured FORWARD LED successfully stays off otherwise MSG LED Flashes when you have an incoming message or unanswered call stays off otherwise a INUSE LED Stays on when a user is on the line stays off otherwise on when a user is on the line stays Stays on when a user is on the line stays off otherwise otherwise 4 ii ch VoIP Telephone System Start Kit User s Manual Chapter 2 Device connection tests 2 1 Perform connection tests for all devices with a hub Hub is not included in this start kit Follow this diagram to connect all devices Default numbers are 101 104 RJ 45 Gateway RJ 45 Z77722 TIDS ai aa ee ee ee ee oe ee ee ee ee Se eS ee a See D M 2FXO 172 16 70 103 L2 L1 SIP Server RJ 11 cable 172 16 70 100 Power mmm T E IP Phone IP Phone Phone Phone PSTN Line 172 16 70 101 172 16 70 102 ll OC NS Oe ea ea ea ee ea S sc cS a sc sc csc sc a sec sce se sl mm Step 1 Plug RJ 45 cable for connecting from SIP server s WAN to one of Hub ports Step 2 Connect both IP phone s WANs which are assigned as phone no 101 amp 102 respectively to Hub with RJ 45 cables For abbreviation comprehension IP Phone 101 amp IP Phone 102 will be used in this quick guide later Step 3 Plug RJ 45 cable for connecting from
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