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1. gd Computer Management DEAR Fie Action view Window Help e aar AXE Computer Management Local iG System Tools lg Event Viewer H Shared Folders 2 Local Users and Groups Performance Logs and Alerts i 2 Device Manager Sy Storage Removable Storage BR Disk Defragmenter Disk Management Ee Services and Applications Volume Layout_ Type File System Status Capacity _ Free Partition Healthy System 13 97 GB Partition Healthy 13 97 GB SIDISK1 VOL3 E Partition Healthy 13 96 GB SIDISK1 VOL4 F Partition Healthy 13 96 GB ESIDISK1 VOLS G Partition Healthy 176 95 GB Kul E Disk 0 Basic C DISK1 Y 232 88 GB 13 97 GB 13 97 GB Online Healthy Healthy EPDisk 1 Basic 105 49 GB Online Delete Partition icp RoM 0 ii DVD I a Rin Madin E Primary partition B Extended partition fill Free space JJ Logical drive Picture 4 5 If you cannot properly use eSBR software or Mirror Utility Tools in the Vista operating system this problem may be resolved by disabling the User Account Control UAC feature The specific procedures are shown as below Click Start gt Settings gt Control Panel as shown below Default Programs Internet Explorer Windows Calendar E Windows Contacts bd Windows Defender R Windows Live Messenger Download Fi Windows Mail oC Windows Media Player Windows Meeting Space 3 Windows Movie Maker
2. Copyright and Trademark The information contained in this manual may be subject to change without notice Retailers will not be held liable for any errors that may be present in this manual ACARD and Mirror Smart are both registered trademarks of ACARD Technology Inc Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and other countries All trademarks are the intellectual property of their respective owners The contents of this manual are protected by international copyright laws All rights reserved The replication transmission or transfer of any or all parts of this manual using electronic or mechanical means is prohibited without ACARD s express authorization in writing Index Chapter 1 Overview r0rrmrnrrnrnarnrnonnannrnensrnannanennanneneneanennenennener 3 Mies Geer EE EN 3 TD meson eceetn cece E E aoe ne rerw E E EE ET 3 1 3 Specification eecreee ree ee eee ee eee e eee eee e eee eee eee ee ee eee EEE eee eee E EES A 1 4 e 0 00 Pee A 1 5 Quick setup Ce eT eee eee Tee eee Te ee ee ee eT ee Le ee re ee ee ee ee eee ee ee ee eee ee 5 1 6 Hard Disk Compatibility sseeeeeeese ese ee sence eee ee eee eee eee ee nese cence eee een eens 5 Chapter 2 Installation 00rerernnenernrnnrnennnnnanenennnnnenennnnnanenenene 6 PD 7 2 2 Connecting the ARS 2212 to the Computer rsrrsrrrrnrnrrnrnnrnenenn 9 Chapter 3 Setup amp Operation
3. i Mirror Smart Utility File Setup EventLog About Status List Mirror Smart Information Event Log Host Bus Name Target ID Name Status 2 G 0 ATA ARS2212 2Ch RAID 0987 OK 35 36 Click on Mirror Smart Information to see all hard disk information and Mirror status oS SY l Mirror Smart Utility File Setup EventLog About Status List Mirror Smart Information Event Log tll Scan HDD Compare HDD 5 MIRROR HDD1 HDD2 Vendor ATA Capacity 105 5 GB Status Mirror active Vendor Hitachi Capacity 111 8 GB Status Write only Vendor Hitachi Capacity 111 8 GB Status Read Write Model ARS2212 2Ch RAID Revision O98T Transfer rate USB High Speed Model HTS541 612J9SA00 Revision SBDO Transfer rate SATA 1 5Gb 5 Model HTS541612J9SA00 Revision SBDO Transfer rate SATA 1 5Gb S Mirror Smart system s hard disk capacity status firmware version and transfer rate Hard Disk 1 s capacity status firmware version and SATA bus speed Hard Disk 2 s capacity status firmware version and SATA bus speed Scan hard disk Compare data on hard disks Click on Compare HDDs to check that the data on both hard disks are identical The percentage bar at the bottom shows the progress of the comparison or rebuilding El Mirror Smart Utility File Setup EventLog About Status List Mirror Smart Information Event Log Host Bus 5 SCSI Target D O Scan HDD MIRROR Vendor ATA
4. x rrrrrernnrnnnnrnnrnernernennrnneneanennener 11 3 1 External Appearance vrereseeceeeee eee et eee ee eee ee eee ee eee e ee ee eee ee eee ee een ee een ees 11 2 o RAID Moda es sen 12 es ane a EE EE EE EE ET 20 Chapter 4 Troubleshooting rrrrerrernnrennnrnnenernennennrnnnnennennener 21 Chapter 5 Precautions r00rerennnennnnrnnrnennrnnanennnnennenennnnnanenenene 27 Appendix 1 ARS 2212 Application 00ro0rerennnrnnnnrnennennnnnnnenenen 28 Appendix 2 About RAID or0orernnnnnnnnnnennnnnnnennennennenennennnnnnnnanennennr 40 Appendix 3 Concerns the installation of the Windows system recovery and backup assembly BOO OSSSEEEEEESBBSSSSSSEEESEEBBESSSSSSSSSEEEEEESSASSSSSSSEEEEESBBSSSSS 41 ARS 2212 Chapter 1 Overview Chapter 1 Overview 1 1 Introduction The ARS 2212 is the world s first ultra thin data mirror backup product using 2 5 SATA hard disk based storage equipment It can be connected to a computer for use through the user friendly USB interface without requiring rebooting of the computer The ARS 2212 is suitable for general consumers Such as individual users students or office workers and can be used at home at the office or on the move These make it the perfect storage solution for notebook users The ARS 2212 can be connected externally to store important user data and in Mirror Mode a complete backup is retained even if one of the hard disks fails Excellent product compatibility ensu
5. 100V 220V 2A Output 5V 2A e Temperature Operating 5 C 40 C No condensation e Non Operating 5 C 50 C 1 4 Packaging e ARS 2212 x 1 e HDD Rack x2 e Screwdriver x 1 e Packet of Screws x 1 e Support CD ROM eSBR Mirror Utility Ha DVD x 1 e User Manual x 1 e USB 2 0 Cable x 1 e Power Supply x 1 ARS 2212 Chapter 1 Overview 1 5 Quick Setup 1 2 Prepare two identical 2 5 SATA hard disks Fit both hard disks with the HDD Rack Handle and screw securely into place Open and remove the ARS 2212 front panel Take the hard disks by the Rack Handle and then insert them into the ARS 2212 system with the SATA interface facing inwards Check that the SATA hard disks data and power connectors are securely affixed to the data and power connectors in the ARS 2212 system Replace the ARS 2212 front panel and screw securely in place Connect the power supply to the ARS 2212 and start device Connect the USB 2 0 B type cable to the ARS 2212 Connect USB 2 0 A type connector at the other end of the cable to the computer s USB interface Once the computer boots up the system will detect a hard disk named Mirror USB Device Partition and format the Mirror USB device if necessary 1 6 Hard Disk Compatibility The ARS 2212 is designed for use with 2 5 SATA hard disk s The latest list of compatible hard disks is available online from http www acard com If your hard disk is not included in the ACARD com
6. 30 To configure Mirror Smart functions click on Setup as shown below then select Mirror Smart Setup ii Mirror Smart Utility ile RENE EventLog About Preference Mirror Smart Setup Extend Mirror Size Change RAID Mode Update Firmware Mail Notification Setup A description of the main settings in Mirror Smart Setup is provided below Mirror Smart Setup IT Fan detection IT Fan auto control ee Normal D F Write protect 1 C Fast WM Warning alarm 2 MV RAID alarm 3 Read balance 4 M Auto compare OK Load Default 1 If there is a problem with the system warn the user by sounding the alarm 2 If there is a problem with RAID warn the user by sounding the alarm 3 Rotate between hard disk being accessed every minute to extend hard disk life 4 After rebuilding data on hard disk automatically compare the data 5 Hard disk data rebuilding speed To change the Mirror Smart capacity click on Setup as shown below then select Extend Mirror Size fe Minor Smart Utility eto EventLog About Preference Mirror Smart Setup Change RAID Mode azal 2GN RAD DIET OK FR Update Firmware Mail Notification Setup 1 The new defined capacity must be equal or larger than the current capacity 2 Set capacity to maximum Extend Mirror Size Ea Extend mirror size Current mirror size 108032 MB Maximum mirror size 114469 MB 1 Set new mi
7. Contents Selected files and folders Location File To cloze this wizard and start the backup click Finish To specify additional backup options click Advanced During data backup the following backup progress window will appear on screen La l F DISK1_VOL4 Label Backup bkf created 12 18 2007 at 5 20 PM Status Backing up files from your computer Progress mg Elapsed Estimated remaining Processing F Studios 5 10 5067 2KMADMsuhlpbd ese Processed Estimated es Bytes 1 696 835 180 281 848 When done click on Close to finish the backup process or click on Report to check the backup information as shown below Backup Progress The backup is complete tis To see detailed information click Report Report Drive F DISKT VOL4 Label Backup bkf created 12 18 2007 at 5 20 PM Status Completed Elapsed Estimated remaining a Processed Estimated 180 251 548 180 281 848 19 mm ARS 2212 Chapter 3 Setup and Operation 3 3 LED Indicator a RAID Mode Status Display Blue Steady Normal Mode LED 4 Normal Mode but RAID Mode switch in wrong posi Blue Blinking tion Green Steady Mirror Mode LED3 o Mirror Mode but RAID Mode switch in wrong posi Green Blinking tion Blue Green Clear Mode LED3 amp 4 waiting for user to set Blinking mode b Hard Disk Status Display Tri Color LED and 6 LED Status Description Indicator Gr
8. OK Hitachi HTS541612J9SA00 SBDO 111 6 GB HDD is OK Hitachi HTS541612J9SA00 SBDO 111 6 GB 39 mm ARS 2212 Appendix 2 About RAID 40 Appendix 2 About RAID RAID Redundant Array of Inexpensive Disks is a system made up of multiple hard disks In other words it s a hard disk made up of two or more hard disks running in combination The advantages of RAID are better access speeds data protection and larger capacity on a single drive e g disk C or disk D Different RAID levels have different disk combinations and functions RAID 1 must be made up of an even number of hard disks Each hard disk is matched to another by the RAID controller and data is written simultaneously to both hard disks This means that the data on both hard disks are identical When the data on one hard disk is damaged the hard disk can be replaced with a new one The RAID controller will then restore the data using the backup on the other hard disk For single drives RAID 1 offers the best fault tolerance We recommend using hard disks of the same capacity to run RAID 1 as the Mirroring capacity is always the capacity of the smallest hard drive For example if a 100GB hard disk and a 120GB hard disk are run together in RAID 1 the available capacity is 100GB Logical Disk BR i Data is written to both B disks simultaneously l s Read requests can 1 be satisifed by data read from either disk or both disks RAID 1 Disk Array Appen
9. Utility version 3 30 started 6 0 ATA ARS2212 2Ch RAID 098T OK 6 0 HDD1 is OK Hitachi HTS541612J9SA00 SBDO 111 6 0 HDD2 is OK Hitachi HTS541612J9SA00 SBDO 111 6 0 Mirror Smart Utility version 3 30 closed by OS The Event Log records the time and status of everything that happens and is useful for troubleshooting Seles Mirror Smart Utility File Setup EventLog About Status List Mirror Smart Information Event Log Event Time Event Description Bus ID S 2007 12 26 09 08 24 2007 12 26 09 08 24 2007 12 26 09 08 24 2007 12 26 09 08 24 2007 12 26 09 08 24 2007 12 26 09 30 24 2007 12 26 10 02 54 2007 12 26 10 34 34 2007 12 26 10 46 17 2007 12 26 11 38 54 2007 12 26 11 38 54 2007 12 26 11 38 54 2007 12 26 11 38 54 2007 12 26 11 38 54 2007 12 26 11 38 54 2007 12 26 11 38 54 HDD1 is OK Hitachi HDT 25025 VLA380 VW5D0 232 9 GB 5 0 HDD is OK HDT 2252 5DLA380 W440 232 9 GB 5 0 5 atapi 1 ATA AR52212 2Ch RAID O98T Rebuilding 3 5 1 HDDT is rebuilding as primary Hitachi HTS541612J9SA00 SBC5 1 HDD is rebuilding as secondary Hitachi HTS541612J9SA00 35 1 10 rebuilt 20 rebuilt 30 rebuilt Mirror Smart Utility version 3 31 closed by OS Mirror Smart Utility version 3 31 started 5 atapi 0 ATA ARS2019 2Ch RAID 108R OK HDD1 is OK Hitachi HDT 725025VLA380 V5D0 232 9 GB HDD2 is OK HDT 2252 5DLA380 W440 232 9 GB 5 atapi 1 ATA ARS2212 2Ch RAID O98T OK HDD1 is
10. hard disk near the RAID control switch is Hard Disk 2 e The hard disk near the USB interface is Hard Disk 1 3 2 RAID Mode Instructions ARS 2212 Normal Mode Setup If originally set to Mirror Mode by default First connect the ARS 2212 to the power supply then set the RAID Mode switch to Clear as shown in the picture below r Normal MM RAID i be Clear Next press 21 button to make sure it is in Clear mode Meanwhile the 4 Normal indicator flashes blue every second and 1 and 6 indicators continuously light orange with one long beep and three short beeps Finally set the array mode switch to Normal Mode and press the _ button to make sure it is in Normal mode Meanwhile the 4 LED continuously lights up blue and the as well as 6 indicators continuously light up green after flashing red for six times as shown below rm Normal RAID1 L Clear After setting the Normal mode two USB devices are visible in the Device Manager For more information about how to use the hard drives refer to the hard drive management section in the troubleshooting chapter ARS 2212 Chapter 3 Setup and Operation E 2 ARS 2212 Mirror Mode Setup If originally set to Normal Mode First connect the ARS 2212 to the power supply then set the RAID Mode switch to Clear as shown in the picture below r Normal Next press the button to enable Clear mode The and LEDs will now
11. Computer E A 3 Floppy A E ss Local Disk C E C WXPHFPP_EN D Please wait while the Installation Wizard installs Windows Backup Utility This may amp ENGLISH take several minutes 2 O WINXP Installing Windows Backup Utility a nd en E O WXPH a 3 wxPP E G Control Panel H O Shared Documents E O fae s Documents be fr NTBACKUP untitled Paint windo After installation is complete select Finish as shown below i Windows Backup Utility Installation Completing the Windows Backup Utility Installation Wizard Click the Finish button to exit the Installation Wizard Cancel 42 Technical Support Application Form Mail to support acard com Website http www acard com os BIOS Version am Memory Operating System es ooo e x Problem Description 43
12. Model ARS2212 2Ch RAID Capacity 105 5 GB Revision 0987 amp amp Status Comparing Transfer rate USB High Speed HDD1 Vendor Hitachi Model HTS541612J9SA00 v Capacity 111 8 GB Revision SBDO sift ne Status Primary Transfer rate SATA 1 5Gb S HDD2 Vendor Hitachi Model HT5541612J95A00 EJ Capacity 111 8 GB Revision SBDO v amp Status Secondary Transfer rate SATA 1 5Gb S Total capacity 105 5 GB 221249536 blocks Compare rate 287 5MB min Compare progress 134 8 MB 275968 blocks Remaining time 6h 15m 07s If no hard disks are installed the status is as shown below LELI vant gi Mirror Smart Utility File Setup EventLog About Status List Mirror Smart Information Event Log Host Bus 5 SCSI Target ID 0 Scan HDD Compare HDDs MIRROR Vendor ATA Model ARS2212 2Ch RAID gt Capacity 105 5 GB Revision D98T es Status Degraded Transfer rate USB High Speed HDD1 Vendor Hitachi Model HTS541612J9SA00 v Capacity 111 8 GB Revision SBDO Status Read Write Transfer rate SATA 1 5Gb S HDD2 Vendor Model Capacity Revision Status No disk Transfer rate 3l If no hard disk is detected by the system or there is a hard disk failure the status is as shown below f Mirror Smart Utility File Setup EventLog About Status List Mirror Smart Information Event Log Host Bus 5 SCSI Target ID 0 Scan HDD Compare HDDs MIRROR Vendor ATA Model ARS2212 2Ch RAID Capacity 105 5 GB Revision D98T Status Degrade
13. Universal Host Controller 2834 Intel R ICH8 Family USB Universal Host Controller 2835 Intel R ICH8 Family USB2 Enhanced Host Controller 2836 Intel R ICH8 Family USB2 Enhanced Host Controller 2834 USB Mass Storage Device USB Root Hub USB Root Hub USB Root Hub USB Root Hub USB Root Hub USB Root Hub gt USB Root Hub Picture 4 3 step 4 At Device Manager double click on Disk Drive to check that the system has detected the ARS 2212 hard disk C Computer Management a File Action View Window Help e Om Ta RARA 8 Computer Management Local E zB System Tools i E Event Viewer pg Shared Folders H 2 Local Users and Groups Performance Logs and Alerts i Device Manager Sy Storage 8 Removable Storage i Disk Defragmenter Disk Management a Ea Services and Applications SA WWW D22C45D4C58 bg Computer See Disk drives fr ATA USBRAID MIRROR USB Device r WDC WD250035 60MHBS 2 Display adapters 4 DVD CD ROM drives 4 Floppy disk controllers J Floppy disk drives ig Human Interface Devices E IDE ATAJATAPI controllers gt Keyboards TS Mice and other pointing devices 3 Monitors B Network adapters Ports COM amp LPT MB Processors Sound video and game controllers System devices Universal Serial Bus controllers ee RR EEE Picture 4 4 23 24 Step 5 At Disk Drive partition the ARS 2212 hard disk in order to access the new hard disk
14. ard disk problem try replacing one hard disk and setting up the ARS 2212 again 3 Update the ARS 2212 firmware and change the size of the hard disk image Please refer to Appendix 2 4 System unable to detect the ARS 2212 hard disk e Check that the ARS 2212 is properly connected to each hard disk and that the power supply is corrected connected Check that the ARS 2212 is connected to the computer with the USB cable e Check that the USB drivers are installed properly 5 Check that the correct USB drivers are installed please see steps 1 3 listed below 6 If the drivers are properly installed please check that the ARS 2212 drive is detected by Device Manager see step 4 7 If its anew hard disk that has not yet been partitioned and formatted please initialize the hard disk by using Disk Management See step 5 21 Step 1 Right click on My Computer and select Manage Open Explore Search Map Network Drive Disconnect Wetwork Drive Create Shortcut Delete Rename Recycle Properties al Internet Explorer Picture 4 1 Step 2 Go into Computer Management and select Device Manager EL Computer Management Wy Fie Action View Window Help m Computer Management Local VWMAA DE2C45D4C58 DER iG System Tools Computer eg Event Viewer 4 5 Shared Folders E Local Users and Groups rn Performance Logs and Alerts POA Device Manager og Stora
15. ate a password reset disk Create a password for your account Manage your network IF gt passwords Change your picture fae Manage your file encryption Change your account name Administrator certificates Biter Change your account type Configure advanced user profile properties a Change my environment Manage another account variables Turn User Account Control on or off e In this window click Turn User Account Control on or off and the Turn User Account Control on or off window as shown below appears Then clear the check box before Use User Account Control UAG to help protect your computer and click OK Finally restart the system for the settings to take effect renten gt Gr amp User Accounts Turn User Account Control On or Off v 4 Search pe Turn on User Account Control UAC to make your computer more secure User Account Control UAC can help prevent unauthorized changes to your computer We recommend that you leave UAC turned on to help protect your computer Use User Account Control UAC to help protect your computer Gre ARS 2212 Chapter 5 Precautions Chapter 5 Precautions This product s power supply can t be connected to the computer After a new installation the hard disk must be formatted before use If data is already stored on the device its integrity can t be guaranteed when changing the RAID mode Loss of data due to computer v
16. blink every second and 1 and 6 indicators continuously light orange with one long beep and three short beeps Finally set the array mode switch to RAID1 mode and press the button to make sure it is in RAID1 mode Meanwhile the 3 LED continuously lights up green and the as well as 6 indicators continuously light green after flashing red for six times If the 1 indicator flashes orange while online it means that the data reconstruction is running on the second hard drive as show below Normal RAID 1 L Clear After setting the Normal mode one USB devices are visible in the Device Manager For more information about how to use the hard drives refer to the hard drive management section in the troubleshooting chapter Attention The Clear operation must be performed before changing the RAID mode each time Make sure that your data is kept in a safe place ARS 2212 Backup Setup Before using the ARS 2212 Backup Control Button you must install the eSBR software utility from the support CD ROM included in your product packaging Once the utility has been successfully installed a small smiley face icon will appear in the system tray at the bottom right corner of the screen OTB Manager will be added to the System s Startup folder as well so it will automatically loaded on system startup as shown in the picture below eSBR Utility 1 fr oO 9 TF 0530 If we now connect the ARS 2212 to the p
17. d Transfer rate USB High Speed Vendor Hitachi Model HTS541612J9SA00 Capacity 111 8 GB Revision SBDO HDD1 aS Status Read Write Vendor Capacity Status HD failed stopped HDD2 Transfer rate SATA 1 5Gb 5 Model Revision Transfer rate To view previously saved logs under Event Log select Open Event Log to select the event log to view Mirror Smart Utility Open Event Log HEKLET gt LogBackup RAB 20071212 f FALU Log Files log v HA l 38 l t History Event 20071226 log Event time 2007 12 14 11 57 46 2007 12 14 11 57 46 2007 12 14 11 57 46 2007 12 14 11 57 46 2007 12 14 17 34 43 2007 12 14 17 50 18 2007 12 14 17 50 18 2007 12 14 17 50 18 2007 12 14 17 50 18 2007 12 14 18 12 19 2007 12 18 17 31 39 2007 12 18 17 31 39 2007 12 18 17 31 39 2007 12 18 17 31 39 2007 12 18 17 43 47 Click on Open File as shown below to view event log EEK Event descript Mirror Smart Utility version 3 30 started 6 0 ATA AR52212 2Ch RAID 098T OK 6 0 HDD1 is OK Hitachi HTS541612J9SA00 SBDO 111 6 0 HDD2 is OK Hitachi HTS541612J9SA00 SBDO 111 6 0 Mirror Smart Utility version 3 30 closed Mirror Smart Utility version 3 30 started 6 O ATA ARS2212 2Ch RAID 098T OK 6 0 HDD1 is OK Hitachi HTS541612J9SA00 SBDO 111 6 0 HDD2 is OK Hitachi HTS541612J9SA00 SBDO 111 6 0 Mirror Smart Utility version 3 30 closed by OS Mirror Smart
18. da Windows Photo Gallery amp Windows Update d Accessories d Extras and Upgrades amp Games Maintenance J Startup Start Search L aa Jj shown below Documents Pictures Music Search Recent Items Computer Default Programs Help and Support TE In the pop up Control Panel windows click the User Account icon as e Control Panel Home System and Maintenance Get started with Windows Back up your computer Classic View Security Check for updates Check this computer s security status Allow a program through Windows Firewall _ Network and Internet Connect to the Internet View network status and tasks Set up file sharing Hardware and Sound Play CDs or other media automatically Printer Mouse Programs Uninstall a program Change startup programs DOR gt Control Panel gt v L gn en gt User Accounts Add or remove user accounts 2 Ag 9 Z Additional Options y Appearance and Personalization Change desktop background Change the color scheme Adjust screen resolution Clock Language and Region Change keyboards or other input methods Change display language Ease of Access Let Windows suggest settings Optimize visual display 26 e The following screen is shown m EG TN Gr k gt Control Panel User Accounts User Accounts v Search Tasks Make changes to your user account Cre
19. dix 3 Concerns the installation of the Windows system recovery and backup assembly Windows system recovery and backup assembly are not included in the XP Home Edition so you must manually install them from the genuine software you purchased If you use a laptop computer please contact your dealer First insert the XP disc into the optical drive click My Computer and select Windows Explorer e As shown below VALUEADD gt MSFT gt NTBACKUP Search Manage Map Network Drive Ed Disconnect Network Drive Create Shortcut Delete Rename Properties e In Windows Explorer click My Computer gt XP Disc gt VALUEADD gt MSFT gt NIBACKUP to the left of the folder and you can see the system restore and backup installation procedures NTBACKUP MSI and Help documents to the right of the folder x Files Currently on the CD Pr a re Sis IS NTBACKUP README Folders Ei Desktop whl My Documents El 4 My Computer A 314 Floppy 4 3 S s Local Disk C 1 2 WxPHFPP EN D El ENGLISH EG WIMP E 3 HOME iy DOCS OG 1386 C SUPPORT E 3 vALUEADD C SRDPARTY E IG MSFT G FONTS Gy MGMT Gy NET io G USMT 4 Install NTBACKUP MSI directly as shown below File Edit View Favorites Tools Help r Q sax v Q 3 lt Search Er Folders Ez Folders i Windows Backup Utility Installation Ej Desktop i B My Documents 4 My
20. een Steady Hard disk normal Orange Green Rebuilding data destination hard disk for data Blinking Orange Green Comparing data destination hard disk for data Blinking Red Steady Hard disk failure or no hard disk installed Red Green Hard disk has bad sectors 2 flashes every 8 sec Blinking onds Red Steady Hard disk not properly connected accompanied by 5 long beeps Red Blinking RAID damaged accompanied by short beeps Orange Steady Offline in Clear mode 20 ARS 2212 Chapter 4 Troubleshooting Chapter 4 Troubleshooting ilf you encounter any problems with the use of the ARS 2212 please check the following troubleshooting guide first If this still does not solve the problem please fill out the Technical Support Application Form and send it back to ACARD Our technicians will respond as soon as possible 1 System detects unknown device or incorrect hard disk This usually happens if there are no hard disks connected to the ARS 2212 If an incorrect hard disk is detected the hard disk might not be properly connected to the ARS 2212 or not be a supported model Please visit the ACARD website for the latest list of supported hard disks or download the latest ARS 2212 firmware that supports your hard drive 2 Error occurs while accessing the ARS 2212 or when system is on standby e Check that the ARS 2212 and the USB cable are properly connected e Check that the USB cable is not damaged e If itis a h
21. for this backup 16 If you click on Browse a Save as window will appear Select the drive letter for the ARS 2212 and click on Open as shown below Save s 3 1314 Floppy Ai i Se Local Disk C Mu Recent Sa Local Disk D Documents ge DISK1 VOLS Es See DISKI VOL4 Fi See DISK1 VOLS G ka Mew Volume CH GS DVD RAM Drive I Shared Documents 3 Administrator s Documents Ky Computer rt _ MyNetwork Save as type Backup Files bkf v Cancel At the ARS 2212 hard disk check that the name of the backup file is correct then click on Save as shown below Save s Savein sa New volume H wv Go e a hy Recent Documents W O MyNetwok Saveastype Backup Files bkf w Cancel 17 18 After confirming the location to save to click on Next to configure the backup options as shown below Backup or Restore Wizard Backup Type Destination and Name Tour files and settings are stored in the destination you specify Select the backup type File Choose place to save your backup Type a name for this backup Finally click on Finish to end the backup amp recovery wizard and begin backing up your files Backup or Restore Wizard Completing the Backup or Restore Wizard Tou have created the following backup settings Mame H Backup bkt Description Set created 12 18 2007 at 620 PM
22. ge fee Removable Storage da Disk Defragmenter er Disk Management Services and Applications 24 H s Disk drives i 8 Display adapters H DYDICD ROM drives 454 Floppy disk controllers Floppy disk drives H a Human Interface Devices HE IDE ATAJATAPI controllers nenn keyboards cak Mice and other pointing devices ee Monitors Network adapters a SF Ports COM amp LPT aE Processors 10 Sound video and game controllers as System devices H Universal Serial Bus controllers Picture 4 2 Step 3 Under Device Manager double click on Universal Serial Bus Controller to check that the USB controller driver is properly installed g Computer Management File Action View Window Help e Ome e A mi Computer Management Local f System Tools EH gg Event Viewer Shared Folders X Local Users and Groups H a4 Performance Logs and Alerts z Device Manager Eg Storage E Removable Storage Disk Defragmenter Disk Management l Services and Applications ge Keyboards i Mice and other pointing devices 3 Monitors BM Network adapters a J Ports COM amp LPT Silt Processors Sound video and game controllers System devices f p Universal Serial Bus controllers 2 Intel R ICH8 Family USB Universal Host Controller 2830 Intel R ICH8 Family USB Universal Host Controller 2831 Intel R ICH8 Family USB Universal Host Controller 2832 Intel R ICH8 Family USB
23. iruses power outages or human error is unavoidable This product does not support disk hot swapping If a hard disk malfunctions and needs to be replaced please turn off the device before replacing the hard disk In actual use the capacity of hard disk 1 source must be smaller or equal to the capacity of hard disk 2 target The eSBR utility software supports the built in backup software in Windows 2000 XP Vista Please check regularly with the ACARD Technology website at http www acard com 7 Please read the manual carefully before making advanced configuration changes to the software Expert assistance is recommended 8 The Ha DVD Burner software included in the Support CD ROM is a trial bundled with DVD burners To buy the full version please visit the ACARD Technology website at http Awww acard com 9 Names and product names are the trademarks or registered trademarks of their respective companies 10 The external appearance of specifications may be subject to change without notice 2 28 Appendix 1 ARS 2212 Application Software Advanced User Configuration The Mirror Smart Utility application is designed for managing the ARS 2212 This software allows you to easily configure and monitor the status of the ARS 2212 Once the Mirror Smart Utility is installed you can launch the application from the desktop shortcut or the program menu The Mirror Smart Utility will be added to the system s Startup fo
24. lder as well so it will automatically launch on system startup Double click on the system tray icon f in the bottom right corner as shown below Mirror Smart Utility Click on l tool and you will see the following i Mirror Smart Utility File Setup EventLog About Status List Mirror Smart Information Event Log Host Bus Name Target ID Name Status G 0 ATA ARS2212 2Ch RAID 098T OK Once installation is complete and you wish to change some parameter settings within the application click on Setup as shown below and select Preference i Mirror Smart Utility ile RET Event Log About Mirror Smart Setup Extend Mirror Size Change RAID Mode Update Firmware Mail Notification Setup A description of the main settings in Preference is provided below AP Preference Time to update status of Mirror Smart 1 seconds Min 3 seconds Max 30 seconds Time interval to update the event log l Disable 2 12 hours Min 1 hour Max 24 hours Compare Options 3 Compare speed Fast Normal Slow Display 4 V Popup the main window when an error occurs 5 Show the main window when the program starts Load Default Set time interval for system updates Set time interval for event log updates Set data comparison frequency Show main program window if an error occurs Show main program window when program is running 29
25. mal state two hard drives are visible g Computer Management DER File Action View Window Help e Om 46 A m Computer Management Local System Tools E Event Viewer E a Shared Folders H Performance Logs and Alerts ae Device Manager E Sy Storage Removable Storage Disk Defragmenter ke Disk Management Ha Services and Applications p AFAE DOLS730AMXZ Computer s Disk drives sa FUJITSU MHWZ2080BH USB Device lt TOSHIBA MK8037G5X USB Device Se WDC WD360GD 00FN40 3 DVD CD ROM drives Floppy disk controllers EB Floppy disk drives Gp IDE ATA ATAPI controllers lu Keyboards 1 1 Mice and other painting devices 3 Other devices Ethernet Controller PCI Device SM Bus Controller Universal Serial Bus USB Controller Universal Serial Bus USB Controller video Controller YGA Compatible Ports COM amp LPT SB Processors Chapter 3 Setup and Operation 3 1 External Appearance gt e a and RAID mode 1 9 4 6 Buzzer mute amp Transformer configuration 3 D OK button input switch LED Indicator USB 2 0 B type connector OTB Backup button LED Indicator Oare the power supply malfunction data rebuilding and data access indicators for hard disk 2 X is the Mirror mode indicator X is the Normal mode indicator X are the power supply malfunction data rebuilding and data access indicators for hard disk 2 NOTE The
26. on the right Then select the check R bos next to any drive tolder or file that you want to back up amp Jes DISK VOLI E Name Type Ee DISKI VOLA F 3 Advance Fan Sp File Folder amp MO Lites audio File Folder Pg Gi Chipset INF File Folder LIG System Volume GJ LAN File Folder DOG WinXP o egs Dsk voLS P Video 8 ODO DVD RAM Drive 1 J System State vw gt File Folder 15 After selecting the data files and folders on the computer to backup continue by clicking Next Backup or Restore Wizard What to Back Up Tou can specify the tems you want to back up What do you want to back up My documents and settings Includes the My Documents folder plus your Favorites desktop and cookies gt Everyone s documents and settings Includes every user s My Documents folder plus their Favorites desktop and cookies All information on this computer Includes all data on this computer and creates system recovery disk that can be used to restore Windows in the case of a major failure 2 Let me choose what to back up Choose the destination for the data on the ARS 2212 and give the backup file a file name The ARS 2212 destination can be changed by clicking on Browse Backup or Restore Wizard Backup Type Destination and Name Your files and settings are stored in the destination you specify Choose a place to save your backup Type name
27. onnecting the ARS 2212 to the Computer 1 Connect the power cable and check that the power indicator on the front panel of the ARS 2212 lights up arse AED ie me m 2 Connect one end of the UBS 2 0 B type cable to the ARS 2212 and the other to the USB interface of the computer system 3 The Mirror USB Device representing ARS 2212 is found in the Drive under Computer Management Figure I and II show the Mirror and Normal state in the Device Manager I In the Mirror state only one hard drive is visible g Computer Management EEk m File Action View Window Help e om 6 eA mi Computer Management Local E System Tools E ag Event Viewer ga Shared Folders g Performance Logs and Alerts i a Device Manager ag Storage A Removable Storage i Disk Defragmenter BY Disk Management a Services and Applications POY Fae D01S730AMxz Computer sa Disk drives sa ATA USBRAID MIRROR USB Device p SanDisk U3 Cruzer Micro USB Device Se WDC WD360GD 00FN40 3 DVD CD ROM drives Floppy disk controllers H Floppy disk drives l IDE ATA ATAPI controllers 5 Keyboards Mice and other pointing devices Other devices Ethernet Controller PCI Device SM Bus Controller Universal Serial Bus USB Controller Universal Serial Bus USB Controller i Video Controller VGA Compatible Ports COM amp LPT RB Processors J E HF E fl Il In the Nor
28. ount 3 Sender Email 4 SMTP Needs Authentication Mail Notification Setup Enable mail notification SKITP server smtp acard com sender Email mirrorsmart22128smtp acard cor User account mirrorsmart2212 Ro N M SMTP Needs Authentication Username mirrorsmart2212 Password pre Attention If your SMTP Server needs authentication please tick item 4 then enter user oe Then in the text box below Supervisor input the recipient s e mail address then select Add to add the address to the list of recipients Mail Motification Setup M Enable mail notification System supervisor list Enter the e mail address administratorn acard com Delete Cancel Finally select Event Filter then choose which events to notify the system administration via e mail for There are two types of events 1 HDD failed and 2 HDD rebuilding compare Mail Notification Setup Enable mail notification Mail Setup Supervisor Event Filter Determine error events to send mail Bad sector on HDD 1 fv HDD is removed f HOD is inserted EG Fan failed z HDD over heat 7 2 HOD rebuilding compare Iw Cancel 34 To find out the current version of the Mirror Smart application select About About Mirror Smart Utility ACARD Mirror Smart Utility version 3 31 SCSIDE Copyright ic 2006 2007 ACARD Tech http sw acard com Click on Status List to view the Mirror Smart status
29. ower supply and link it to the computer through the USB cable pressing the Backup Data button will activate the device as shown below Once the button is pressed it will launch XP s system backup or recovery wizard The backup prompt window shown below will appear on the connected computer Use the mouse to click Next Backup or Restore Wizard Welcome to the Backup or Restore Wizard This wizard helps you back up or restore the files and settings on your computer IF You prefer you can switch to Advanced Mode to change the settings used for backup or restore This option is recommended for advanced users only Always startin wizard mode To continue click Next To backup data for the first time follow the prompt and select Backup Files and Configuration Use the mouse to click Next Choose Next Backup or Restore Wizard Backup or Restore Tou can back up files and settings or restore them from previous backup that do vou want to do 2 Back up files and settings gt Restore files and settings Choose the data you wish to backup to the ARS 2212 These can be one of the data backup options listed below For example we can choose Let me choose the data to backup then click Next as shown below Backup or Restore Wizard Items to Back Up Tou can back up any combination of drives folders or files Ea Double click an item on the left to see its contents
30. patibility list please contact us or your distributor Chapter 2 Installation ARS 2212 Main Device Status Panel from left to the right fr Mammal RAID lear J OD RAID Mode Configuration Switch factory default is RAID 1 Back up Control Button Available when online Three colored indicators showing the hard disks power supply failure and data rebuilding status The two hard drives data access indicators RAID 1 status indicator Normal status indicator 2 1 ARS 2212 Hard Disk Installation 1 First secure the hard disk handles included in the packaging to the hard disks with the screws provided as shown in the picture below 2 Unscrew and remove the ARS 2212 front panel as shown in the picture below 3 Now insert the SATA hard disks fitted with the hard disk handles into the ARS 2212 along the guide rails with the front side facing upwards Push the hard disks until the contacts are securely attached as shown in the picture below Note To fit along guide rack 4 After checking that the hard disks have been properly installed into the ARS 2212 replace and screw the front panel securely back into place as shown in the picture below 5 Finally attach the anti skid pads included with the accessories at the indicated locations as shown in the picture below The above steps complete the hardware installation of the ARS 2212 2 2 C
31. res that the ARS 2212 can be used with most 2 5 SATA hard disks on the market The ARS 2212 Mirror Smart Mini MSM comes with a streamlined design that suits all notebook styles currently on the market The fashionable styling will not only make you the envy of other users but also emphasize your expertise in storage solutions 1 2 Features e Built in ACARD ARC286 system engine chip e Support for RAID 1 and Normal configuration modes e Support for 2 5 SATA hard disks e Supports automatic hard disk rebuilding e Supports hot swapping on USB enabled server systems e Dual color LED status display for hard disk and RAID functionality e OTB One Touch Backup button design e Alarm sounds when system is damaged e Built in Flash ROM for faster firmware updates OTB is only available when used with eSBR software easy storage easy backup easy recovery 1 3 Specifications e ACARD ARC286 USB to SATA control chip e RAID Modes RAID 1 and Normal e Supports automatic hard disk rebuilding e System Interface Support for USB 2 0 B Type with data transfer rates of up to 480Mb Sec e Hard Disk Interface Support for two 2 5 SATA interfaces with data transfer rates of up to 1 5Gbps e Error Notification Built in buzzer and LED indicator e Built in 64KB Flash ROM e Supported Operating Systems Windows ME 2000 NT XP Server 2003 Vista Linux Mac OS etc e Dimensions 163mm W x 16mm H x 163mm D e Power Supply Input
32. rror size 108082 ME Cancel Set maximum If current capacity is already at maximum then it can t be changed 31 32 To update the Mirror Smart firmware click on Setup as shown below then select Update Firmware Attention The latest firmware can be downloaded from the official ACARD website www acard com 18 Mirror Smart Utility File REN EventLog About i Preference Mirror Smart Setup biks SE ange RAID Mode 52212 2Ch RAID 098T lok Update Firmware 1 Mail Notification Setup Open Firmware File Look in ao AE cmO80r cmos2t D cmoget File name femme 3 Files of type Binary files bin v Cancel 7 Update Frimware Current firmware version Select firmware file Click to Open the new firmware to update with Click Yes to confirm firmware update Follow the system prompt and click on yes to reboot the system a i a If you wish to receive an e mail warning when a problem occurs with the system or hard disk click on Setup as shown below and select Mail Notification Setup Under Mail Setup check that the box for Enable mail notification is ticked then fill in the data for the four fields below Mirror Smart Utility aug EventLog About Preference Mirror Smart Setup Extend Mirror Size hange RAID Mode Update Firmware Mail Notification Setup 1 SMTP server 2 User acc

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