Home

Archive Appliance Administration Guide

1. 7 Menu bar 7 Online help 8 Tool Tips 9 System mMenu sssssssssssnsnsnnnnnnnnnnnenennnnnnnnnnnnnnnnenenas 11 S E T o ET A A E T A S 12 Setting the time and date 12 Managing services a A AM na 15 Update the System Software 24 MOUI a N A O O ee A NA 26 o v Plasmon UDO Archive Appliance PE I mn 30 Types of Archive Appliance License Keys 30 How the Archive Appliance s Licensing works 31 Network MONU anann a 33 Network Settings 34 Users 39 Groups 44 Shares 47 PES AMG AOI aaa ao aka aa danka 52 LDAP configuration 52 Storage Meni nin ae aka oka klek 59 gc ET SEEE E ENES OE EE AE EEN 60 aa Ea AE ENEN EA AE NE TE T A AE T 62 Ne E IEE EEEE E E E EE 82 DTA E e E ANE V MRI 85 BIG MEU E EMEA O Man 86 Nedia REQUSSI pee alee eee Me a ina 91 RL EEEN T VESEO EENE E TEN 92 Browsing files 92 Displaying file folder details 92 Data Protection MONU 1ssssssscessssssrsssssssseneens 99 CAPE O ee a ea eva 100 Backup 100 Recovery 104 Fe EU PEE EES EE E a a 107 Configuring Replication 108 UIR DEET i o PEE EAEE AT AIT IAE 117 Diagnostics menu essssssssrsssssrserssssssssssssssnsersssenes 121 Administrator s Guide 810 102532 04 Rev B cm EE E o je E EEE AE AE T 122 ON CICS s siissiniiisosriuiiodinsisosinriineieiiais 123 Disk status icons 126 Other status icons 130 aac eee 131 Enabling or disabling a UDO drive 131 Drive Errors 132 Je E NE NE a NEO 133 Self Test 133 Arc
2. Up to two Preferred DC s may be specified if desired and the Appliance will attempt to connect to them in order The Organizational Unit OU within the Active Directory structure in which the Appliance will appear by default the Appliance will appear in the Computers OU A Windows User Name with the right to add objects to the Domain and the user s Password The password must be repeated in the Confirm Password field gt Plasmon UDO Archive Appliance Managing services The Domain Type is derived from the connection to the Active Directory Server The two types of domain controller are ADS Win2K NT Compatible 3 Click save to save the changes stop to stop the CIFS service or diagnose to diagnose connectivity problems Configuring NFS The NFS networking service is configured via the Network Shares page see page 47 Administrator s Guide 810 102532 04 Rev B eC Configuring FTP 1 From the menu bar select System Services and click on FTP The FTP Configuration page opens Configuration J Security N System Services FTP Configuration FTP Server Banner Welcome to FTP server Data Mode OPORT OPASV BOTH Connection Timeout O Short Medium OLong Maximum Clients 0 6 Maximum Clients per IP 0 3 Maximum Transfer Rate 0 KBytes second 3 2 If required enter an FTP Server Banner This is a message which will be displayed to users when the
3. 4 Press next or prev to select the offline strategy user or policy selection Administrator s Guide 810 102532 04 Rev B Offline Media Management O r 5 When using the Policy selection press next or prev to select which volume to offline the media from as reguired then press sel 6 The library keypad will display 186 Plasmon UDO Archive Appliance 7 Storage of offline media The media will be ejected from the mailslot and the keypad will display Remove the disk and store in accordance with the local OMM procedures Offlining open media using the Keypad interface If the Appliance is configured with a secondary media pool designated as an Open Offline media pool and open media is to be removed from the Appliance for remote storage Ik Press any key to display the first item in the top level menu on the LCD panel If already in a submenu press esc key 4 on the Keypad a number of times until the Add Disk menu is displayed Press next three times to display the Offline OPEN Disk menu Press sel Press next or prev to select the archive to offline the media from as required then press sel The library keypad will display Administrator s Guide 810 102532 04 Rev B a Offline Media Management 6 The media will be ejected from the mailslot and the keypad will display Remove the disk and store in accordance with Storage of offline media on page 184 Pla
4. ice SLDIF f samba ldif D LDAP s 192 168 2 22 d cn admin o asti net w mypasswd ige 99CH f r fcz2307 usergroup sch O LDAP 192 168 2 22 d cn admin o pdl net w mypasswd Note The schema import command may vary depending on the underlying Operating System For example the Linux NDS distribution also has ndssch available for schema import 2 Create Modify POSIX users When creating new users for accessing the AA it is necessary to add the following posixAccount attributes e Name keep same as object name e uidNumber user id of user gt 501 lt gidNumber group ID of user gt 501 Common Name same as Other Name e Unique ID this will already exist as it corresponds to the object name Note that the AA administration interface will setup all necessary objects and attributes required for CIFS authentication Important If existing users need to access the AA then it is necessary to extend the existing user object Important In order for the authentication to be successful it is essential that only one Unique ID exists even though the Unique ID attribute is multi valued Administrator s Guide 810 102532 04 Rev B CH 3 Set Synchronize passwords NDS eDirectory maintains its own passwords and password policy which cannot be shared with Samba For this reason it is necessary to maintain a separate password for CIFS authentication However the AA provides an interface to synchronize th
5. In Pool per library mode media entered into the host library is always allocated to the primary media pool and media entered into the attached library is allocated to the secondary media pool Data is migrated to both copies as with normal multiple copy media operations ensuring that should the primary media pool be unavailable data can be read from the secondary media pool in the attached library Note Pool per library mode is only available to archives with two media pools 176 Plasmon UDO Archive Appliance Additional Library Attaching an additional library Alliance recommend that the additional library is situated as close as possible to the host Appliance for convenience of operation 1 Ensure that the host Archive Appliance is properly shut down see page 142 2 Connect the additional library to the host Appliance using the SCSI cable provided AA16 to AA174 models only SCSI port is located on the lower rear side of the Appliance Administrator s Guide 810 102532 04 Rev B Ca Additional Library AA238 to AA638 models only The SCSI Card must be installed by a Alliance Support Engineer in order to connect an additional Library SCSI Port 3 Connect the power cord to the additional library 4 Power on the attached library Note It is important to ensure that the attached library is fully powered up before powering up the host Appliance This ensures that the host recognises the attached library
6. Plasmon UDO Archive Appliance How to use this guide How to use this guide This guide describes in detail the operation of the Alliance s Plasmon UDO Archive Appliance and its management tools It is aimed at system administrators Related documentation Please refer to the following document for further information e Alliance s Plasmon UDO Archive Appliance Installation Guide Explains how to install the Appliance and get started Administrator s Guide 810 102532 04 Rev B Cr Preliminaries Revision history System Document ae software Major Features revision number h version 860 102532 02 4 08 xx e Replication Rev A 860 102532 03 4 11 xx UDO Guard Rev A Additional Libraries Network Backup 860 102532 04 4 12 XXx e Enhanced File and media Rev B Management e File Exclusion e Network port usage configuration Slot Licensing Software Licensing ovi Plasmon UDO Archive Appliance ARCHIVE APPLIANCE Contents 810 102532 04 Rev B PP PSTN si PE ii Copyright statement li Trademarks li Limited warranty li Changes li Safety ili FCC note iii Contact details iv How to use this guide V Related documentation V a ee ee E AE EE VI PT OGUGU OD IS A a K ANI MESNA 1 Appliance concept 2 UDO technology 2 Appliances 3 The Archive Appliance s1ssssssssssssssrssessersessesssssens 5 Starting the Web interface 6 System Status Page features
7. Is the total amount of data from this archive that has been migrated to media oa Plasmon UDO Archive Appliance Media Totals are for each pool Primary Secondary1 Secondary2 as appropriate Status Enabled data will be migrated to media in this pool and Disabled data will not be migrated to media in this pool Open The number of open media in this pool Open media already have data written to them Closed The number of closed media in this pool Closed media will have no further data migrated to them Offline The number of offline media from this pool Available to offline The number of media now available to be offlined from this pool Media can be offlined by using the Offline media option on the keypad 4 Click on the Migration Policy tab Name Arc hive G Minimum Criteria To be eligible for migration data must meet all of these criteria and not be in the migration exclusion list Minimum File Age 10 is v 6 Minimum Wait Time 20 is o v G Minimum Number of Migration Files 1 3 Minimum Migration Size 2 MB v G Data that meets any of these criteria becomes eligible for migration Maximum Wait Time 30 m a 3 Maximum Number of Migration Files 10000 G Maximum Migration Size 4608 MB v a Open Volume Limit 2 No file splits O Items that may be edited are Minimum File Age Minimum Wait Tim
8. Status The job s status Click the refresh button to update the information displayed on this page 122 Plasmon UDO Archive Appliance Storage Devices Storage Devices The Diagnostics Storage Devices page shows all interface buses SATA SCSI and IDE and their associated devices and their status Viewing the Storage Devices 1 From the menu bar select Diagnostics Storage Devices nem fi lt e 125 0 M ES Se S S S eS gS gama LE ei Betper pes ea FERS DETU ui m sa Kara ETIKI dni ji meee 8 coy 4 Hovering the mouse pointer over a device will display a Tool Tip for that device giving further information an example of which is shown below S o 3 B Diska REN ii eect K Name sde Vendor Hitachi Model HOS 24040KLS480 Type SATA Channel 4 0 0 0 RAID Member Yes Administrator s Guide 810 102532 04 Rev B Diagnostics menu Reserving UDO drives for recall The Appliance can reserve one or more of its UDO drives for recall operations ensuring that a drive is available as quickly as possible when a user requests an archived file 1 From the Diagnostics Storage Devices page click on the Appliance or attached Library icon 2 The UDO Changer Info page is displayed Diagnostics Storage Devices UDO Changer Info Device Hame a Status DE Manutacurer Plagnaga Model Midrange Address host2 channelO id luni Serial Humber 111111 Device Type bedi Changer Firmwar
9. 2 Tick Enable LDAP to enable LDAP authentication 3 If required tick Enable SSL to enable SSL encryption on the connection to the LDAP server 4 Enter the Master Host hostname or IP address and TCP Port of the master LDAP server 5 Enter the Slave Host hostname or IP address and TCP Port of the slave LDAP server Note The Slave Host must have the same connection settings as the Master Host 6 Enter the Base DN The DN Distinguished Name of the base object from which to start the search 7 Enter a Password Encryption type the encryption type for the POSIX password This can be either LDAP Server default the Directory encryption default or crypt Unix Crypt hash encryption FA Plasmon UDO Archive Appliance Authentication 8 Enter the Bind DN Optional The Distinguished Name DN to use when binding to the LDAP server Leaving this blank will cause the LDAP connection to be anonymous Note Note that the user password cannot be set via an anonymous connection o Enter a Password Optional The password used when binding the LDAP server with the Bind DN 10 Enter a Connection Timeout Select the LDAP request timeout in seconds 11 Click E to save the changes or click EET to test the connection to the LDAP server Service Privileges The Appliance can be configured to enable CIFS and FTP users to be authenticated against the LDAP directory 1 If required tick the CIFS or FTP boxes 2 If
10. Attributes Location Archive1 default test odt amp Owner sam 8 Group PDL a Allow propagation of inheritable ACL changes from ancestor DOS Attributes P Hidden Archive Read only 2 System O 3 From this tab Allow propagation of inheritable ACL changes from ancestor This can be used to pass access privileges from the current directory to its sub directories In this way a single ACL can be placed high up in the directory tree to control access The DOS Attributes for the directory can also be set 2 Click the Reset tab applicable for folders only J Generali N Attributes Reset Storage Browse Access Reset amp Location Archive1 default SPECIALS Set ACLs of sub folders and files to same settings as curent folder Note that the owner will never be changed O Reset and apply all ACLs to all sub folders and files Propagate inheritable ACLs only to all sub folders and files 1 gt Plasmon UDO Archive Appliance The access permissions of sub directories may be set to the same as the current directory from this tab Reset and apply all ACLs to all sub folders and files This option will reset and then apply the current folder s access properties to all sub folders and files Propagate inheritable ACLs only to all sub folders and files This option will apply the current folder s access properties which are marked as Propagate Inher
11. s Cor Automatically synchronize with Internet time server i 2 Use the drop down menu to select the correct Time Zone from the list 3 If appropriate tick the box for Daylight Saving time 4 Set the Date Either type in the date in the format YYYY MM DD e g 2006 07 24 for the 24th July 2006 or click on the calendar icon E to display the Select Date pop up July 2006 p lt Juy2006 gt simi ri Tels 5 Set the Time in the format Hour s Minute s and Second s 6 Click save to save the changes Note Ifthe time date or timezone is changed the Appliance will reboot Ensure that no users are connected before proceeding Synchronising time and date with an NTP server 1 From the menu bar select System Time amp Date Ow Automatically synchronize with Internet time server uk pool ntp org G 2 Tick the Automatically synchronize with Internet time server box and enter a Network Time Protocol NTP server URL to automatically synchronize the time with an Internet time server Administrator s Guide 810 102532 04 Rev B Co Note Time changes can affect the archive and the archiving process AllianceAlliance strongly recommends the use of an NTP server 3 The connection to the NTP server may be tested by clicking the test ntp button Note When connecting to the Active Directory time is automatically synchronised with the Domain controller and the NTP setting are ignored 4 Click sa
12. 0GB ZO OGE ZO OGE Era Plasmon UDO Archive Appliance 2 Click KEM The Storage Volumes Volume Add page opens ge Volumes Volume Add Arohire Migration Policy Release Policy Ofline Policy a Narne select Yolume Group Fool 02 A Space Available 1637 32 GE i i GE w Ca Ju La Initial Size Archive a 3 A Name is automatically generated which can be edited The limit is up to eight characters which can include a z A Z 0 9 hyphen and _ underscore 4 Select the Volume Group that the volume will be created in from the Select Volume Group drop down list 5 The Space Available is shown Enter an Initial Size for the volume Note Volume size may be increased at a later date but may never be decreased 6 Ifthe Volume is to be an archive tick the Archive box 7 Click to continue The Storage Volumes Volume Add page Archive tab opens Storage Volumes Volume Add Volume en Migration Policy Release Policy Offline Policy Name pease 106103073 A Qh Media Type UDO wo v a Allow File Changes No v G GP Write Commit Period 450 IH is Ml G jp Number of Copies 2 v Gz 8 Select the Media Type the archive will use UDO WO UDO WORM media Administrator s Guide 810 102532 04 Rev B cm UDO CWO Compliant UDO WORM media 9 Select whether to Allow File Changes If Yes is selected then changes to the file are
13. 102532 04 Rev B e Location The slot or drive number where the media is currently located e Usage The percentage of storage space used on the media e Status Current status of the media Free Media is assigned to an Archive but is not being used for migration Good Backup media which is not in use and has no errors Needs Scan Media has been inserted into the appliance but has yet to be scanned Scanning Media is currently being read after being inserted into the appliance Scan Failed Media cannot be scanned by the Appliance Uninitialized Media has not yet been initialized or assigned to a spare media pool Open Media is open for writing Full All storage space on the media is used In use Media is currently being used for a migration or recall operation Read only Media has suffered a read write failure in two or more drives Not available Media identity cannot be verified Dirty media requires cleaning Recovery Media is marked recovery prior to being resynchronized during a system recovery Unknown Media has not yet been scanned and identified by the Appliance usually following insertion Duplicated Media bears a duplicate barcode sticker to another media in the Appliance s inventory gt Plasmon UDO Archive Appliance Offline Media Offline Media The Storage Media Offine page allows the tracking of media which has been offl
14. Add page opens Storage Volumes Volume Update Quota Add Username Muca Volume Usage pi Free 1013 76 MB m Used 10 24 ME 5 Click t to select a user Owner Browse IP Total 2 Entries Page 1 of 1 Local Q admin Local QUser 01 Click the name of the user to allocate the quota to and return to the Storage Volumes Volume Update Quota Add page For that user enter Soft Limit to restrict the users quota however if a file is written which exceeds the soft limit the file will still be written as long as the hard limit is not exceeded Hard Limit The total amount of disk space allocated to the specified user The user cannot exceed this limit 6 Click Ry The Storage Volumes Volume Update Quota page opens displaying the user s new quota Storage Volumes Volume Update Quota Volumes VOL 02 v Total 1 Entries Page 1 of 1 A User 01 509 1 0 GB 2 0 GB 0 Bytes Administrator s Guide 810 102532 04 Rev B CI Media The Storage Media Online page displays Online Offline Storage Media Online Slot Usage Spare Open Closed Backup Total slots 60 O reresn cancel e Slot Usage will always display Spare Open Closed and Backup media as well as the Total Slots count Other options will be displayed if there is an error Slot Usage may be one of Needs Scan Media which has been added to the Appliance but has not yet been scan
15. CIFS is selected the CIFS Advanced Configuration options become available Service Privileges CIFS FIP O HTP View Only O 9 CIFS Advanced Configuration Samba Schema G Domain SID 9 1 5 21 2006343679 232541 6990 427 406505 3 3 Select a Samba Schema This will be the version of Samba Schema in use on the LDAP server The default schema version is 3 0 The Appliance also supports version 2 2 4 Enter the Domain SID The Windows Security ID of the LDAP users The SID defined in the directory is used if it is available 5 Click Save to save the changes or click Test LDAP to test the connection to the LDAP server Administrator s Guide 810 102532 04 Rev B LDAP Service authentication configuration This section describes how to configure some of the more common LDAP implementations for use with the Archive Appliance The Schema files referred to in this section can be found on the Archive Appliance System CD ROM OpenLDAP i Copy the samba schema file to usr local etc openldap schema and edit slapd conf as follows 2 Save the slapd conf file include usr local etc openldap schema core schema include usr local etc openldap schema corba schema include usr local etc openldap schema cosine schema include usr local etc openldap schema inetorgperson schema include usr local etc openldap schema misc schema include usr local etc openldap schema openldap schema
16. Permanent AA fully functional Expired Can install AA software released before License Key expires e Informational message monthly License expired software upgrades disabled License Temporary e AA disables migrating and Expired Grace recall of data to from media e Cannot install any AA Software e Warning message issued daily Invalid license key system disabled Administrator s Guide 810 102532 04 Rev B Cae Applying New License Keys Product key 80C0 A0E0 A0A0 E0E0 8000 License type Permanent License expiry date 11 October 2012 Days until license expiry 805 New license key Current license key 704F 7750 1280 C8B8 D058 zk Enter or cut and paste the license key provide by Alliance Stor age Technologies into the New license key textbox If your key is not available contact Alliance Technical Support Note Note The License Key must contain 20 alpha numeric characters not including the dashes N Once the License Key has been entered press the save button The Archive Appliance will process the license key and if valid will store the new license key as the active key and the newly applied License Key will be displayed in the Current License Key field along with the License Type Permanent or Temporary the date when the license expires and the number of days left before the license expires Note A newly installed Archive Appliance will automatically have a Grace license
17. WORM media can be identified by its Blue cartridge case Pieces of UDO media must have a unique barcode of the approved format centred on the spine of the disk ensuring the A side of media and barcode label are oriented as shown below A side of media Data media Blue Backup media Grey A side of barcode 168 Plasmon UDO Archive Appliance Adding UDO media Adding Backup UDO media via the mailslot For UDO backup to function correctly at least one piece of RW UDO media must be added to the system For disaster recovery at least two RW UDO media should always be used in the Appliance 1 Press any key to display the top level Adel disk menu 2 Press sel to display the first sub menu Add Data Disk 3 Press next to display Hew Backup disk 4 Press sel 5 Insert the backup UDO media A side facing up into the Mailslot AA238 AA438 and AA638 models only Press the eject button shown below The library will then take the media and close the mailslot 6 The cartridge will be checked for valid UDO format and barcode if there is a problem see page 772 If all is well a Disk acelecl OK message is be displayed 7 Repeat the above steps until all required backup UDO media has been added Note Atleast one piece of backup UDO media MUST be added to the system Alliance recommend the use of two pieces of backup UDO media Administrator s Guide 810 102532 04 Rev
18. cache they are grouped together into migration jobs gt Plasmon UDO Archive Appliance Migration jobs are started when all of the minimum criteria or any one of the maximum criteria have been met 13 Enter the following Minimum Criteria Minimum File Age The amount of time a file must remain unchanged to become a candidate for migration Minimum Wait Time Migration will NOT be started if new files are added to migration candidate list during the Minimum Wait Time Minimum Number of Migration Files Migration will NOT be started if there are less than the Minimum Number of Migration Files to be migrated Minimum Migration Size Migration will NOT be started if the total size is less than the Minimum Migration Size 14 Enter the following Maximum Criteria Maximum Wait Time Migration will be started if the elapsed time since the first file was added to migration candidate list is more than the Maximum Wait Time Maximum Number of Migration Files Migration will be started if there are more than Maximum Number of the Migration Files waiting to be migrated Maximum Migration Size Migration will be started if the total size exceeds the Maximum Migration Size 15 Select whether there should be an Open Volume Limit Selecting this option will limit the number of open volumes in a media pool to one This can result in lower migration throughput as multiple volumes are not opened to utilise all of the avail
19. cannot be unlocked Unreadable barcode Media barcode could not be read due to missing damaged barcode or barcode reader is faulty misaligned Initializing Media is being assigned from the spare pool to a partition pool Read only A write error has been detected on RW backup media Media can only be used for recovery and should be replaced In wrong library If media has been added to the wrong library when the system is in a Pool per library configuration mode e Total slots The total number of storage slots available in the library By clicking the category hyperlinks on the summary page a detailed inventory page for that type of online media is displayed Storage Media List Online Open code T rn Location sage ANGPOAS Archivet Primary 3i Fri KOOVTBH Archive Primary 57 Fimo Archived Primary H 5 Open ADOT Archived Secomdaryi zJ 0 Fres Archive Primary 40 Ut T Open Archnet Primary 24 UDOT 1 Open Archive Secondary ti UD 4 Open Archie Secondary i 4 Open Media 1 8 of 8 show media sil media v Not all the fields listed below are relevant to all media types and therefore may not be displayed on all online media inventory pages e Barcode The media barcode e Library Indicates if the media resides in the host or the overflow library e Pool The media pool that the media belongs to e Archive The Archive which the media is assigned to Administrator s Guide 810
20. include usr local etc openldap schema nis schema include usr local etc openldap schema samba schema 3 Restart OpenLDAP service iPlanet 1 Copy samba schema netscapeds5 x to iPlanet servers slapd plz config schema directory and rename it to 99user ldif 2 Restart iPlanet service Novell eDirectory eDirectory can be administered using a number of tools ConsoleOne and iManager are two popular administration consoles The method of performing some of the setup tasks will vary depending on the administration tools used however the principles remain the same 1 Import schema definitions In order for Linux Unix system to interoperate with a directory the user and group schema needs to be POSIX compliant Novell provide a command line tool called ice that can be used to import auxiliary schema definition into the directory ice SLDIF d vexport ldii DLDAP s lt SERVER gt p389 den lt gt w lt PASSWORD gt gt Plasmon UDO Archive Appliance Authentication In order for the any authentication to be successful the POSIX auxiliary classes posixAccount and posixGroup are reguired However for CIFS authentication to work an additional schema needs to be imported sambaSamAccount Note that sambaSamAccount depends on the POSIX schemas The POSIX ric2307 schema definitions are available from Novell and the Samba LDIF file is attached to this document LDIF and schema files can be imported as shown below
21. media for recall Check that all CopyMig system jobs are complete Ofiline any closed media see Offlining media using the Keypad interface on page 185 6 Offline the open media see Offlining open media using the Keypad interface on page 187 7 Return the open offline media to the remote storage location ensuring it is stored separately from any closed offline media ae eS py Administrator s Guide 810 102532 04 Rev B Ez Offline Media Management Offline media return requests Offline media return requests are made via the Web interface or by notifications When a request is received it will detail the barcode of the required piece of media Note Requests are only made if both the Primary pool and Secondary pool copies of the requested file are offline Returning offline media Offline media can be returned to the Appliance in two ways e Via the mallslot if a small amount of media is to be returned e Via direct slot access if a large amount of media is to be returned Via the mailslot To return one or more offlined media cartridges via the mailslot 1 Press any key to display the top level Adel disk menu 2 Press sel to display the first sub menu Ada Data Disk 3 Press sel 4 Insert the media A side facing up into the Mailslot AA238 AA438 and AA638 models only Press the eject button shown below The library will then take the media and close the mailslot Plasmon UD
22. not store previous log bundles 138 Plasmon UDO Archive Appliance System Information SCSI System Info Log Files Diagnostics System Information SCSI Device SCSI ID Serial Number Firmware Version Library 1 0 6 0 0505500777 HO5d Drive 1 0 0 0 C49L004119 uos Drive 1 0 1 0 C49L005758 uos Drive 1 0 2 0 C46L005129 uos The Diagnostics System Information SCSI page lists the Devices on the SCSI bus i e UDO Drives and Libraries their SCSI ID in the format Host Bus ID and LUN e g 1 0 2 0 Serial Number and currently installed Firmware Version Administrator s Guide 810 102532 04 Rev B cm Diagnostics menu Page left intentionally blank 140 Plasmon UDO Archive Appliance ARCHIVE APPLIANCE Chapter 8 Shutdown 810 102532 04 Rev B 141 Shutdown the Appliance using the Web Interface Shutdown The Shutdown Reboot page allows e Shutdown e Shutdown power up in Maintenance Mode Used to power down the Appliance perform hardware maintenance and power the system back up in Maintenance Mode This is normally only used by Service personnel e Reboot e Reboot into Maintenance Mode Reboots directly into Maintenance Mode Note Before using any of these options be sure to inform any connected users that they will be disconnected and services will be lost for the duration of the shutdown reboot To shutdown or reboot the Appliance from the Web interface 1 From the menu bar s
23. since the backup was made 104 Plasmon UDO Archive Appliance Data Protection e Delete existing file systems then rebuild them using the resynchronised FSC Note this deletes unmigrated data and leaves all files on each file system in the offline state Full system from media Warning Depending on the quantity of data written to the system a full system recovery from media may take many hours to complete this recovery method should only be used when all other recovery options have been exhausted This option recovers the migrated system data from media The Appliance will prompt at the start of the recovery process for the insertion of any offline media As every disk in the system including offline disks are scanned separately a recovery from media can take an extended period of time to complete Note This recovery option renames the archives found on me dia to Archive1 Archive2 etc and these names cannot be changed Recovered shares can be renamed In addition following a recovery from media it is necessary to reconfigure the list of local users on the Appliance see page 39 To ensure users access rights are applied correctly to the recovered files it is essential that the users are configured with the same User ID UID numbers as were configured prior to recovery The time date and base network settings will also require configuration following a complete system recovery Single Archive FSC only
24. the Share Administrator s Guide 810 102532 04 Rev B m The NFS Host Entry Details page opens Network Shares Add Protocols CIFS Attributes CIFS Hosts CIFS Admin NFS Attributes SicName Location Arch ive2 default lt p Enable lt p Read only AllowRoot lt p SyncMode Host Access Hostname Read only AllowRoot SyncMode GENE Enter the Hostname then tick the boxes as reguired Read only Allow Read Only access to the share AllowRoot allows root user access to the share SyncMode disabled by default can improve performance at the risk of filesystem fragmentation when reading or writing large amounts of small files Click to continue 17 Click to add the share Deleting a share Important All users must be disconnected before a share can be deleted From the menu bar select Network Shares 2 Click on the name of the share to be deleted 3 The Network Shares Update Protocols page opens Protocols 7 access N CIFS Network Shares Update Protocols Name GJ Location fArchivel default gp CFS o NFS O grt UO gp Read only y Guest C 9 Visible 3 gt Plasmon UDO Archive Appliance Network Settings 4 Click delete The Appliance warns that the share is about to be deleted Click delete again to confirm Modifying a share 1 From the menu bar select Network Shares 2 Click on the name of the share to b
25. the migration job to complete Select the Diagnostics System Jobs page to view the status of current jobs Reserve at least one UDO drive for recall operations View the System Status page to determine which media to load Refer to the Storage Media Requests page to see other outstanding media requests Go to the System Services page and start SSM If this fails reboot the Appliance then attempt to start SSM Contact Alliance support if problem is not resolved Comments Recalls take priority over migration but any migrations for the loaded disk must be completed before the media can be ejected to load a different media for recall Administrator s Guide 810 102532 04 Rev B cm Troubleshooting Table 9 1 Archive Appliance Troubleshooting checklist SSM fault Dirty media Hardware failure Media fails to close Possible cause RMDB corruption no partition found Partition is not mounted Failed to set the archive to read only Failed to migrate all active files Failed to close media Failed to set the archive to read write Reboot the Appliance Contact Alliance support if the problem is not resolved Clean the media using a Alliance UDO media cleaning kit and retry Refer to the Operator s Guide for media storage and care information Contact Alliance support Suggested action recover RMDB from backup Ensure that archive is moun
26. 1 or 2 6 Press next to highlight the next digit 7 Press 1 and 1 to change the value inside the brackets the maximum value for each 3 digit group is 255 8 Cycle through fields by pressing next and ensure all twelve digits are filled in correctly 166 Plasmon UDO Archive Appliance Configuration 9 Press done The LCD panel shows the newly configured IP address For example 10 Press accept The display shows 11 The display returns to the Set IF Address submenu Setting the netmask To edit the netmask follow the method in Setting the IP address on page 166 In step 3 make sure the Set Hetmask submenu is selected Setting the gateway IP address The gateway IP address allows the Appliance to connect to nodes beyond the local subnet To edit the gateway IP address follow the method in Setting the IP address on page 166 In step 3 select the Set Gateway submenu The remaining system configuration can be performed via the web interface Administrator s Guide 810 102532 04 Rev B ca Using the Keypad interface Adding UDO media UDO media may be added to the Appliance via the Mailslot or via Direct slot access Add new disks UDO RW only for backup purposes can only be added via the mailslot UDO RW media can be identified by its Grey cartridge case Add new data disks UDO WORM or Compliant UDO WORM only for migration can be added via the mailslot or direct slot access UDO
27. 8 2007 LOAD 5 52 60 Errors 1 8 of 10 e Barcode The barcode of the media which was in the drive at the time of the error e Volume The volume the media is a member of e Time The time the error occurred Operation The operation the media drive was involved in at the time of the error SK ASC ASCQ These SCSI error codes allow service engineers to diagnose the precise cause of the error SK Sense Key ASC Additional Sense Code ASCQ Additional Sense Code Qualifier 132 Plasmon UDO Archive Appliance Self Tests Self Tests The Diagnostics Self Tests pages allow the performance of tests which check either the hardware of the Appliance or the archival process Self Test Diagnostics Self Tests Self Tests Cache PASS Capacity PASS Configuration consistency PASS Devices PASS Disk PASS Flash PASS LOAPIAD PASS Network ports PASS Notification PASS RAJONG PASS Sensors PASS Serwces PASS Shares PASS UPS PASS The self test displays the time and date of the last self test Clicking start will check Cache The status of the RAID including SATA disk drives Normally the system will perform a resynchronisation to fix any problems with the cache However if the problem persists contact Alliance Technical Support for further assistance Capacity The status of the Appliance s total data capacity A failure may indicate that closed media should be taken offline and replaced with n
28. ARCHIVE APPLIANCE ADMINISTRATION GUIDE Preliminaries Preliminaries Copyright statement No part of this publication may be reproduced in any form or by any means or used to make any derivative such as translation transformation or adaptation without permission from Alliance Storage Technologies Inc Trademarks Plasmon UDO Archive Appliance Archive Appliance Express are registered trademarks of Alliance Storage Technologies Inc Copyright 2009 Other names and or trademarks belong to their respective proprietors Limited warranty Alliance makes no representation or warranties with respect to the contents or use of this user s guide and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose Further Alliance reserves the right to make revisions on this documentation without obligation to notify any person or entity of such changes Changes The material in this user manual is for information only and is subject to change without notice Alliance reserves the right to make changes in the product design and installation software without reservation and without notification to its users Additional information may be obtained from your supplier or from the addresses on the next page mi Plasmon UDO Archive Appliance Preliminaries Safety This product contains a lithium battery Please note the following e Danger of explosion if
29. ARCHIVE APPLIANCE Chapter 3 System menu 810 102532 04 Rev B Mi System menu system Status The System Status page displays the current status of the Appliance System Status A Spare media runnina Imer SE Last Dackun Loading aig Last Migration Losidineg a a List Recall Loading ee Last Reolication Loading amp Emaronmental Loading RAID Loading zb UDO Loading Gh Soare Media Loading The page is split into three areas e The area at the top of the page displays any warnings or error messages This area only becomes visible when an active error message is present e g e The Activity area displays the time of the Last Backup Last Migration Last Recall and Last Replication e The Hardware area displays the Environmental status of the Appliance enclosure the status of the RAID s and the UDO drives It also displays the quantity of Spare Media in the Appliance Setting the time and date Note File creation dates depend on the date and time setting It is vital that the date and time are set correctly Setting time and date manually 1 From the menu bar select System Time amp Date OB Plasmon UDO Archive Appliance System Status System Time amp Date amp Time Zone GMT Greenwich Mean Time Dublin Edinburgh Lisbon London G Daylight Saving M E Date 2005 70717 fe C3 Time io Hour s 25 Minute s 22 Second
30. Administrator s Guide 810 102532 04 Rev B m Diagnostics menu Disk status icons able 7 1 describes the disk status icons and their meaning Disks which are marked with are system disks This means they are used to store the system partition which contains the configuration files of the Appliance They can still be used as part of any RAID s e Disks which are marked with have been detected by the system as being in a prefail state This means that certain types of errors have been found on them and they are likely to become faulty as a result The system uses Self Monitoring Analysis And Reporting Technology SMART parameters to track these errors e Disks which are marked with FARE have been assigned as hot spare disks These are used should one of the other disks fail e Disks which are marked with Hu RAIL are not currently members of a RAID e Disks which are marked with REJECT have been rejected by the RAID they were a member of e Disks which are marked with RES YHE are currently being resynchronised The system at all times has to ensure that all mirrored RAID disks contain exactly the same data If a difference is found resynchronisation is performed to bring all the RAID disks back to identical mirrors of one another gt Plasmon UDO Archive Appliance Storage Devices Table 7 1 Disk status icons Icon Meaning The disk is online and unformatted The
31. B 169 Using the Keypad interface Adding Data UDO media via the mailslot To add load one or more UDO media cartridges via the mailslot 1 Press any key to display the top level Ade disk menu 2 Press sel to display the first sub menu Add Data Disk 3 Press sel 4 Insert the media A side facing up into the Mailslot AA238 AA438 and AA638 models only Press the eject button shown below The library will then take the media and close the mailslot 5 The cartridge will be checked for valid UDO format and barcode if there is a problem see page 772 If all is well a Disk adderi OK message is be displayed 6 Repeat the above steps until all media have been added Adding Data UDO media via direct slot access If a considerable amount of media is to be added to the Appliance it may be more productive to add media via direct slot access AA16 32 AA80 and AA174 models Removing the library side panel It is necessary to remove the left hand when viewed from the front library side panel 1 Shut down the Appliance see Shutdown the Appliance using the Web Interface on page 142 or Shutdown the Appliance using the library power switch on page 143 2 Remove the power cord from the supply 3 Open the library front door 70 Plasmon UDO Archive Appliance Adding UDO media 4 Remove and retain the panel securing screws from the front and rear of the library side panel 5 Lift the panel up
32. CIFS radio button if the remote location is a Windows Share or a network device configured to appear as a Windows Share e g a Linux server using Samba The CIFS configuration page appears META Configuration Data Protection Backup Configuration Schedule Time 02 v Hourfs 00 a Minutefs 3 Backup Target OUDO NETWORK Network Protocol ciFS O NFS Host backup plasmon net G Share aa_backup i Backup Directory hr_backup z User Name administrator 2 Password mana 3 connect 1 Enter the IP address or hostname of the remote backup location in the Host field This must be a location which is accessible to the Appliance across the network and which has been config ured to accept the connection such as setting up a share creat ing a user for the Appliance to connect as and configuring the correct permissions The hostname may be the Fully Qualified Domain Name or sim ply the hostname if the remote host is in the same Domain as the Appliance 2 Enter the name of the Share to which the backup is to be writ ten 3 Supply the Backup Directory within the Share When using multiple Appliances each Appliance should be assigned a dedi cated backup directory to ensure that backup files from one Appliance are not overwritten by the backup files of another 4 Provide a User Name with Read Write Delete and Rename permissions This should be a user local to the server hosting the share not to t
33. Directory on page 37 1 From the System Services page click on CIFS The CIFS Configuration page opens Configuration System Services CIFS Configuration AZ Server Description NAS 9 Connection Timeout 30 minutes WINS Server IP Ez Maximum Sessions 60 3 Network Interface Usage Use all available interfaces G Use only the following interfaces ethd eth File system code page UTF 8 v G 2 Enter a Server Description 16 Plasmon UDO Archive Appliance Managing services This is the name by which the Appliance advertises itself on the Windows network 3 If required enter a Connection Timeout in minutes This is the amount of time that connections may remain idle with no open files before disconnecting them from the share The default timeout is 30 minutes 4 If required enter a WINS Server IP This is the IP address of the Windows Internet Naming Service WINS server 5 If required enter the maximum number of sessions in the Maxi mum Sessions field This is the maximum number of concurrent CIFS sessions that the Appliance will accept The default is 60 sessions 6 Network Interface Usage offers the following options Using all available interfaces to use any and all available network ports Using the following interfaces to the network port s specified from the list 7 The File System Code Page option allows for a spec
34. Drive Status Action disable us Storage Online Media Secondary Storage Online Media Spare O Open 0 Closed 0 Empty slots 166 Total slots 16 Administrator s Guide 810 102532 04 Rev B CH Additional Library Configuring mode of operation 1 Inthe Diagnostics menu select Storage Devices 2 Click on the library icon to open the configuration page 3 Select the required mode of operation using the correct radio button Diagnostics Storage Devices UDO Changer Info Slot Info 4 Click save to save the changes 182 Plasmon UDO Archive Appliance ARCHIVE APPLIANCE Chapter 12 Offline Media Management 810 102532 04 Rev B 183 Offline Media Management Storage of offline media When media is not in the Appliance it can become contaminated due to the ingress of dust particles and is also susceptible to adverse temperature and relative humidity It must therefore be stored appropriately to prevent damage or degradation Note The shutter on the media should not be opened manually as this exposes the media to potential contaminants In the event that media becomes dirty media cleaning kits are available from Alliance Alliance recommends that the media be stored in the plastic sleeve in which it was supplied and in accordance with the following temperature and humidity limits Table 1 UDO operating and storage conditions Parameter Value range Maximum Temperat
35. E 2ZO OGE 20 0GB 20 066 3 Click on the volume that is to be removed The Storage Volumes Volume Update page opens AT ATT ATT AYLI Storage Volumes Volume Update Name VOL 2 Storage Pool VG2 1637 32 GB free New Size 1 0 GB Y Snapshots None Volume Usage m Free 1013 76 MB m Used 10 24 MB 4 Click EEE The system will offer a prompt to confirm deletion of the volume 5 Click again to confirm or click to cancel Volume quotas Users can be allocated a specific amount of a volume which they can use This amount is called their quota Administrator s Guide 810 102532 04 Rev B a Defining a user s quota 1 From the menu bar select Storage Volumes User Volumes System Volumes Storage Volumes Archive Archives ZOOGE ZO OGE 2 Click on the volume to change the quota of The Storage Volumes Volume Update page opens CET AT AUC ATE ATT Storage Volumes Volume Update Name VOL 02 rename l Storage Pool VG2 1637 32 GB free New Size 1 0 GB si set 3 Snapshots None Volume Usage _ JN 3 Click KME The Storage Volumes Volume Update Guota page opens Storage Volumes Volume Update Ouota Volumes Archivel Total 0 Entries Page 1 of 1 Username Soft Limit Hard Limit Used 4 Click ME gt Plasmon UDO Archive Appliance The Storage Volumes Volume Update Quota
36. EM If CIFS was selected in step 5 the CIFS Attributes tab is displayed Network Shares Add Prolocela CFS Aliribulaa S Name archiva Guruin ap Pead only Guest gy WORM emulation C tej 11 Enter the Attributes for Windows CIFS access to the Share a Plasmon UDO Archive Appliance Network Settings 12 Click METE The CIFS Hosts tab is displayed Network Shares Add Protest CFS Adin Name Pachpi Location jArchive detault Allow hosta al Hat Deny hoste Enter the hostnames or IP addresses of Hosts that are to be specifically allowed or denied access to the Share Note When hosts are added to either the Allow or Deny lists all other hosts automatically become marked as the opposite unless they are specified otherwise 13 Click SE The CIFS Admin tab is displayed Network Shares Add Prekocala Gal Accri CEFE Sinister TIFF Heata CFE Aferin HFS Allritten Sa mame archive Location 88 Arehive default 14 Glick to add an Administrator User for this Share 15 GES is only available if NFS was selected in step 5 Clicking it will display the NFS Attributes tab Network Shares Add Protocols Set Access CIFS Atributes CIFS Hosts CIFS Admin i Name GJ Location Archive2 default lt p Enable C op Read only gp AllowRoot V SyncMode Host Access Hostname Read only AllowRoot 16 Click add to add NFS Hosts to
37. IP address Check that it is possible to ping the Appliance using the hostname and IP See Adding a User on page 40 If the user should have the required permissions see Modifying a share on page 51 If the host should have access see Modifying a share on page 51 Name resolution problems may mean that the IP address has to be used 184 Plasmon UDO Archive Appliance Troubleshooting Table 9 1 Archive Appliance Troubleshooting checklist Successfully connect to network share but permission denied when writing Possible cause File or directory does not have write access Suggested action If the user should have the required permissions see Comments The connected users can be determined by permissions for Modifying a shareon opening the the connected page 51 Network user Shares page and clicking on connections If the access problem only occurs for a specific path or file in the share use the Storage Browse option to check the access permissions for the file or directory The share has Should the share be been set read writable open the only Network Shares page and click on the share Ensure the Read only option is not selected Administrator s Guide 810 102532 04 Rev B Troubleshooting Table 9 1 Archive Appliance Troubleshooting checklist SSM service not Open the System started Services page and start SSM If this fails reboot the Applian
38. Key in the SSM configuration file and the Archive Keys in the Resource Management Database RMDB Warning Once defined keys must be noted and retained in a safe place Loss of either key may prevent access to the media in the event of a recovery from media being required Administrator s Guide 810 102532 04 Rev B Gig Data Protection menu Enabling UDO Guard 1 Open the Data Protection UDO Guard page 2 If not already enabled tick the Enable UDO Guard checkbox This displays the UDO Guard options Data Protection UDO Guard Enable UDO Guard Iz Administrator Key Koy Condi Key T Note This key will be used together with the archive kepis to lock and unlock the madia for an archive Ensihki Pocho Mame kiiy Cordier Key LI Archive O managed HE s ig 3 To begin using UDO Guard an Administrator Key must be entered This forms part of the key pair that is reguired to lock and unlock each Archive and is unigue to the Appliance The key may consist of any characters up to a maximum of 16 Confirm the key by re entering it in the Confirm Key field Note Alliance strongly recommend that all keys be human read able gt A To enable UDO Guard on an Archive tick the check box by the Archive s name and enter a key in the Key and Confirm Key fields As with the Administrator Key the Archive Key may consist of any characters up to a maximum of 16 Important Each Archive s key must be un
39. Notification 1 From the menu bar select System Notification The System Notification SMTP page opens Email ME TINA System Notification SMTP Enable Notification C Z SMTP Server E SMTP Port 2 6 amp Sender If Required H amp Username If Required admin G amp Password If Required G amp Recipients Alert Threshold Level a o gt e o Ea ole 0 o ecole 6 BR ecole BR a 2 Tick the Enable box to enable or untick to disable the email notification service 3 Enter an SMTP Server email server name or IP address 4 Enter an SMTP Port The normal port used for email is 25 5 If required add a Sender to the notifications nr Plasmon UDO Archive Appliance Notification 6 If required add a Username to the notifications If a username is added that user s Password must also be entered 7 Enter the email address es of up to five email notification Recipients 8 Select an Alert Threshold Level for each recipient These are described in ab e 7 Note For call home registered systems please use the email monitoring service tech support astiusa com This will allow Alliance to monitor the Appliance remotely If you have any guestions please contact Alliance Technical Support 9 Click save to save the changes test alert to test SMTP notifica tion a test notification is sent to each recipient or click hi
40. O Archive Appliance Offline media return requests 5 The library keypad will display Repeat the above steps until required offline media have been returned Via direct slot access Warning Returning offlined media which has a duplicate barcode to media currently in the Appliance or an Attached Library will cause the Appliance to mark the media as invalid AA16 AA32 AA80 and AA174 models Removing the library side panel To return offlined media via direct slot access it is necessary to remove the left hand when viewed from the front library side panel Using the Web interface shut down the Appliance Remove the power cord from the supply Open the library front door Remove and retain the panel securing screws from the front and rear of the library side panel 5 Lift the panel up to remove it ae eS Returning media Referring to the slot map appropriate for the Appliance model see page 197 return the offlined media to the lowest numbered available and unassigned slots Administrator s Guide 810 102532 04 Rev B 195 Offline Media Management Refitting the library side panel Insert the bottom of the library side panel into the library chassis Refit the screws to the front and rear of the library panel Close the library front door Replace the power cord Restart the Appliance The Appliance will rescan the contents of the library and update its inventory Mi gt YS AA238 AA438 a
41. Recover a single archive s File System Catalogue FSC only without affecting the archive s file system To achieve this the Appliance performs the following steps e Restore archive s FSC from backup or media e If restored from backup resync the archive s FSC database to reflect changes on media since the backup was made Administrator s Guide 810 102532 04 Rev B Data Protection menu Important Only use this if certain that a particular archive s FSC is corrupt but it s file system is intact Contact Alliance Technical Support for further information on how to check an archive s FSC Single Archive FS only Recover a single archive s File System FS only Warning This option will remove unmigrated data from the archive selected and leave all files in the offline state Important Only use this if an Archive s file system is corrupt but it s FSC is intact Contact Alliance Technical Support for further information on how to check an archive s FSC RMDB only Recover only the Resource Manager Database RMDB Important Only use this if it is known that the RMDB alone is cor rupt Contact Alliance Technical Support for further information on how to check the RMDB gt Plasmon UDO Archive Appliance Replication Replication The Data Protection Replication page enables configuration of replication services between two Appliances via TCP IP Before beginning ensure that available volumes are present on bot
42. Support email address Also present is the facility to create a copy of the current System Personality File should it be required by Alliance Technical Support To do so click the create button The Appliance will generate a downloadable copy of the personality file then pop up the browser s Download dialog Opening personality zip You have chosen to open zij personality zip which is a Compressed zipped Folder from http 10 4 2 172 What should Firefox do with this file O open with CompressedFolder default Save to Disc Select Save to disk Firefox or Save Internet Explorer Personality zip may then be emailed to Alliance Technical Support Administrator s Guide 810 102532 04 Rev B Cay Diagnostics menu Log Files System Info Log Files Diagnostics System Information Log Files Create Log Files Bundle of All v G The Diagnostics System Information Log Files page enables creation of log file bundles e Create Log Files Bundle of Log file bundles are used by Technical Support to perform diagnostics on the Appliance Specify a time period using the drop down list to create a log file bundle of as follows Today Last 7 days All days From custom date UDO Logs This option extracts a logging information from the UDO drives The log bundle can be downloaded to the local PC and then emailed to Alliance Technical support Note The Appliance does
43. a as the content no longer changes However the media contents may change for open media since the last update was performed Note that the last update time is shown above the MIE button If the inventory is believe to be out of date press this button and the inventory will be regenerated as a background task otherwise press the create list to generate the CSV file Note Only one list can be created at any given time Attempts to create lists concurrently will simple be blocked until the previous create list operation has been completed A sample media inventory file is shown below oard 2 Font a Alignment a Number A1 vi f File Path B D E gt Plasmon UDO Archive Appliance Media Request Media Request The Storage Media Requests page displays any outstanding data access request s for offline media as follows Storage Media Requests 1 Preferred 06102538 Primary AAAAGOB Thu Oct 26 11 07 53 BST 2006 Alternative 06102538 Secondary AAAAUOS 2 Preferred 06102538 Primary AAAAGOB Thu Oct 26 11 07 53 BST 2006 e Preferred and or Alternative indicates the preferred copy to be returned and if that is not available an alternative copy Archive The archive the media is part of e Pool The pool within the archive which the media is part of lt Media Barcode The barcode of the offline media which has been requested Last Requested The time and date the media w
44. able drives and files from the same directory are less likely to be split across different media 16 In the event that the media becomes full during a migration task files may be split between different media Setting the No file splits option prevents this 17 Files listed in the Exclude list will not be migrated to media Click migration exclusion list to add or remove files and file types from this list Administrator s Guide 810 102532 04 Rev B Migration Exclusion List When clicking the migration exclusion list hyperlink the following page is displayed Storage Volumes Migration Policy Update Exclusions Name Archive a Exclusion Criteria File or Directories that meet any of this criteria will be excluded from migration default exclude_folder default exclude_folder1 default tester default exclude_file1 default file Ci Li G To add a specific file or folder to the exclusion list click the add button at the bottom right of the display area Create exclusion list entry Path Archive1 default A y WV SYS FileGettistDetai E exclude file2 exclude file3 Q file1 txt file 2 txt E co 2 z EB ME There are two options available for specifying an exclusion entry Either select an existing item from the display list or enter the full file folder path into the top edit control Wildcard entries are permitted e g t
45. able for selection Storage Media List Onlinel iHina Open Barcode Archive Pool Location Usage ij Status z Archived Primary El E Open B archaea Primary soo 7 Open o Archivet Pumary apom 1 Open o Archie Secondary 8 S8 UDO4 4 Open D archive Secomdani 51 4 Open Medic 1 5 ofS Show media io cose _ciose J refresh back In the example above media available for closing are displayed and the first two media have be selected for closing indicated by the checkbox Note Media selected for offline can be removed through the the keypad interface see Offlining open media using the Keypad interface on page 187 Note Media cannot be offlined if a system backup has not beem successfully complete since it was closed This is to ensure that system recovery from backup includes all the correct media information and does not miss offline media Plasmon UDO Archive Appliance Search Media Storage Media Details Barcode labels are linked to the Media details page Storage Media Details Media Details Barcode AQOH586 Archive Archive Location Online Pool Name Primary Date Opened 2009 09 25 Date Closed 2009 09 25 Usage 100 Status Closed Files On The Media To create a list of files from the media index please click create list Media details are available for open and closed media but not for backup or spare media The details
46. added Note To add media to the attached library via direct slot access see page 170 Administrator s Guide 810 102532 04 Rev B 79 Additional Library Removing UDO media via the mailslot Note The library must be operating in Pool Per Library mode to access these options Press any key to display the top level Agg disk menu Press next until Service Menu is displayed Press sel to display the Service Menu sub menu Press next or prev to display the reguired option Remove dirty disk Failed data disk or Misplaced disk 5 Press sel The library picker will automatically select the first disk to be removed 6 Remove the cartridge from the Mailslot The Remove Fisk submenu will be displayed once more Repeat the above steps until all failed media are removed e oS w 180 Plasmon UDO Archive Appliance Additional Library Attached library Web interface The attached library can be monitored via the Web interface and the operating mode may be changed Viewing attached library information Information relating to the attached library are added as additional pages to the following sections of the Web interface System Status Environment HostLibrary Attached Library Environment Temperature 24 Celsius Front Fan Status Attached Library AMA Rear Fan Status Drive Temperature UDOS5 24 Celsius UDOB 24 Celsius e Diagnostics UDO Drives Attached Diagnostics UDO Drives
47. an one group at a time and click the gt gt button to add the selected group s to the Selected Groups list 7 Enter and confirm the user s Password required 8 Tick the Network File Sharing box to enable CIFS for the User and select a Group from the Network Sharing Group Privileges list 9 If the User is to have replication privileges tick the Replication box 10 If the User is to have FTP access privileges tick the FTP box 11 If the User is to have Secure Shell SSH access privileges tick the SSH box SSH can be used to log into the Appliance over a network using a command line console interface 12 The user may have a Role defined Roles control the level of access a user has to the Appliance s Web Interface A user with no Role selected cannot access the Web Interface An Administrator can log on to the Web Interface and has full control over the Appliance including making changes to system configuration volumes archives and other settings A Read Only Administrator may log on to the Web Interface and view all pages but cannot make any changes An Operator has read only access to the Web Interface limited to the System Status Storage Online Media and Storage Offline Media pages 13 Click add to add the User Administrator s Guide 810 102532 04 Rev B Ca Deleting a User 1 From the menu bar select Network Users Network Users EI 2 Click the User Name of the Us
48. as a connected device during the initial bus scan 5 Power on the Appliance By default the attached library keypad interface displays the IP address and name of the host appliance ED Plasmon UDO Archive Appliance Additional Library Attached library keypad interface The attached library keypad interface offers differing options depending on what mode the attached library is operating in In Slot Overflow with Load Balancing mode the keypad can only be used to add media to the library All other functions are controlled using the host Appliance keypad interface refer to the appropriate sections of the Administrator s Guide for e Removing failed media see page 172 e Offline Media Management see page 183 In Pool Per Library mode the keypad may be used to e Add media to the library Offline media e Offline open media Remove misplaced media Adding UDO media to the attached library via the mailslot 1 Press any key on the overflow library keypad to display Add Data Disk 2 Press sel 3 Insert the media A side facing up into the Mailslot AA238 AA438 and AA638 models only Press the eject button shown below The library will then take the media and close the mailslot 4 The cartridge will be checked for valid UDO format and barcode if there is a problem see page 772 If all is well a Disk acer OK message is be displayed 5 Repeat the above steps until all media have been
49. as requested for a recall by the system Administrator s Guide 810 102532 04 Rev B CH Files The Storage Files page enables searching or browsing through the archive directory structure and view all file folder details Browsing files 1 From the menu bar select Storage Files Browse ps Search N Storage Files Browse Path je EZIB a 57B root 2009 10 19 18 14 bi 57B root 2009 10 20 16 00 Go KN MOON Ke 2 Enter a search string in the text box and click El Partial string match are valid and will be matched For example when entering the search string 15 a valid match would be minutes version15 doc Note This function only searches the currently visible folder 3 Click E to clear the content of the text box Alternatively manually browse the directory tree for a file Navigate the RAID cache file system by clicking the folders on the browse tab or entering the required path into the Path edit control Folders can be created from the interface by entering the desired path and folder name and selecting the create button Displaying file folder details Files and folders are file system objects which have descriptive information associated with them Some information are generic file folder information but there are also archive specific information available nr Plasmon UDO Archive Appliance General Meta information relating to file mig
50. ata archive requirements UDO provides absolute data authenticity for any application where archived information must remain dependable and permanently unchanged UDO has been designed and proven to deliver more than 50 years of media life Blue lasers achieve far greater data densities resulting in dramatically higher media capacities First and second generation UDO products UDO30 and UDO60 have a storage capacity of 30GB and 60 GB respectively with capacity expected to reach 120GB by the third generation me Plasmon UDO Archive Appliance The following Plasmon Appliances with their Library model numbers in parenthesis support the new UDO 2 format AA16 AA32 Gx 32 AA80 AA80A12 Gx 80 AA174 AA174A12 Gx 174 AA234 AA438 AA638 G 238 438 638 Administrator s Guide 810 102532 04 Rev B Introduction Library components Component Description Dual Picker Transfers UDO media between drives media slots and Mailslot IEE UDO Drive s The number of UDO drives available for reading writing media is model dependent AA80 2 or 4 AA174 2 40r6 AA238 AA438 AA638 2 4 or 6 Barcode Reads the unique identifier on each UDO Reader disk Media Slots House the media inside the Archive Appliance Mailslot IEE UDO media is introduced to the Appliance via the mail slot or via direct slot loading See Adding UDO media on page 168 Server A server is housed within the Appliance This manages the Appliance hardwar
51. ation will occur at least once every 4 hours or sooner if the number of files eligible for migration number more than 1000 or become collectively larger than 4 5 GB in size gt Plasmon UDO Archive Appliance Table 1 Migration policy setting ranges Setting Min Max Minimum Wait Time 1s 1h Minimum number of Migrations files 1 1000 Minimum migration size 256 B 100 MB Maximum wait time ies 24h Maximum number of migration files 1 10000 Maximum migration size 1MB 4 5 GB Administrator s Guide 810 102532 04 Rev B cm 18 Click ME to continue The Storage Volumes Volume Add page Release Policy tab opens V Archive V Migration Policy Storage Volumes Volume Update Release Policy Offline Policy Name Archivel i Watermark Policies Never release files Start releasing files based on the following All files when cache usage is above 95 T When cache usage is above 90 W Release files larger than 2 Release migrated files older than 2 h vl Release recalled files older than 24 h vl Stop releasing files when archive usage 35 7 is Release file immediately after migration A OO gE o o YH WY we obe Releasing is the process of truncating files on the RAID cache following migration to UDO media The truncated file is retained on the RAID cache as a reference to the migrated file to enable it to be located and recalled if required 19 To set release policies for the archive s
52. ays the status of an attached APC SmartUPS if one is present see page 22 e RAID Integrity Checker Monitors the data integrity of the RAIDs by reading writing sectors and verifying them in the process This process will begin once the service is started and continues to operate in the background during times of low usage Administrator s Guide 810 102532 04 Rev B cH e Remote Archive Manager If included in your service contract the Remote Archive Manager service allows Alliance Technical Support to monitor and troubleshoot the Appliance securely across the Internet see page 24 SSM Storage Space Manager Start or stop the HSM Hierarchical Storage Management software on the Appliance Stopping the SSM service halts communication between the RAID cache and the UDO library If SSM is stopped all archive volumes are taken offline and no migration will be performed by the system Keypad Enable or disable the UDO Library Keypad Click start to start or click stop to stop individual services as required Configuring CIFS Including Active Directory Server NT Domain Server Note When using Windows Active Directory it is essential that the primary DNS address entered when following the network configuration procedure see Configuration on page 34 is set to that of the Active Directory Primary Domain Controller To determine the IP address of the Domain Controller see DNS configuration for Windows Active
53. battery is incorrectly replaced e Replace with only the same or equivalent type recommended by the manufacturer e Dispose of batteries according to the manufacturer s instructions FCC note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions in this manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense Changes or modifications not expressly approved by Alliance could void the user s authority to operate equipment All SCSI and Network cables connected to and used on this equipment should be shielded Administrator s Guide 810 102532 04 Rev B Cz Preliminaries Contact details Alliance Storage Technologies Inc 9925 Federal Drive Colorado Springs CO 80921 United States of America Email sales astiusa com Web www astiusa com Tel 719 593 7900 Fax 719 592 4164 Support Email tech support astiusa com Tel 877 585 6793 719 593 4437 Fax 719 593 4164 wv
54. ce then attempt to start SSM Contact Alliance support if problem is not resolved SSM fault Go to the Diagnostics Self test page and run the Archive Test If this fails reboot the Appliance then retest Contact Alliance support if problem is not resolved Successfully connect to network share but permission denied when reading Possible cause Suggested action Comments File or directory If the user should The connected does not have have read users can be read access permissions see determined by permissions for Modifying a shareon going to the the connected page 51 Network user Shares page and clicking on connections gt Plasmon UDO Archive Appliance Troubleshooting Table 9 1 Archive Appliance Troubleshooting checklist SSM service not Open the System started Services page and start SSM If this fails reboot the Appliance then attempt to start SSM Contact Alliance support if problem is not resolved SSM fault Open the Diagnostics Self test page and run the Archive Test If this fails reboot the Appliance then retest Contact Alliance support if problem is not resolved Unable to overwrite or modify files Possible cause Suggested action Comments The WORM Deselect WORM emulation option emulation on the has been set for CIFS tab of the the CIFS share share see Modifying a share on page 51 Allow File If file changes should Changes has be allowed see been set to NO
55. ce is still booting The IP address is invalid Incorrect Ethernet port used on dual port Appliance Faulty Ethernet cable Faulty network Switch configuration 146 Plasmon UDO Archive Appliance Suggested action Comments Wait for boot to complete approximately six minutes Use the keypad to check that the IP address Is configured correctly Test using other Ethernet port etho is the port enabled by default Test with a known working Ethernet cable Verify the Switch is receiving power the port is enabled and set to Auto Negotiate Test the Appliance using another Switch port Troubleshooting Table 9 1 Archive Appliance Troubleshooting checklist System Crash Incorrect Web browser settings Hardware failure Reboot or power If the Web cycle Interface is inaccessible attempt to reboot via the keypad or serial console As a last resort press and hold the power button to switch off If a proxy server is being used ensure it is bypassed for local addresses Contact Alliance support The Appliance will not power on no LED or fan activity Possible cause Faulty power cable Hardware failure Suggested action Comments Test with a known working power cable Contact Alliance support The Appliance fails its self test Possible cause A UDO drive is unavailable Notification ping failure to either SMTP or SNMP server Suggested act
56. chema 3 3 sambaSID Windows security ID The value should be Samba Domain SID rid For example s 1 5 21 3312872725 2188076328 4097804623 sambaLMPassword sambaNTPassword CIFS The information in this tab is derived from the System Services CIFS page Refer to Configuring CIFS Including Active Directory Server NT Domain Server on page 16 Administrator s Guide 810 102532 04 Rev B CM Page left intentionally blank o ose Plasmon UDO Archive Appliance ARCHIVE APPLIANCE Chapter 5 Storage menu 810 102532 04 Rev B 99 Storage menu RAIDs The Storage RAIDs page allows viewing of RAIDs Redundant Array of Independent Disks on the system Global hot spare disks can also be defined Note On Archive Appliances with an internal archive controller the RAID configuration is limited to a single RAID 1 mirrored pair On Archive Appliances with an external archive controller the system RAID configuration is limited to a RAID 1 with a RAID 5 data configuration System RAIDs are predefined and cannot be altered they are maintained by the system automatically Viewing RAIDs 1 From the menu bar select Storage RAIDs The User RAIDs are displayed User RAIDs System RAIDs Storage RAIDs S e RAID200607 13173016 1843 19 GB 2 Hover over any Volume Group or RAID for a Tool Tip containing status information Assigning global hot spare disks to a RAID Hot spare
57. communi cation with the replication target is lost Finished The last replication completed successfully Not Run The last replication did not run Unknown The status of the last replication is not known 3 To view an in depth log for a specific date click View Active Data Protection Replication Log Detail Schedule Name Target Wed Sep 26 13 10 00 2007 Job Target Starting Replicate job Mirror host cobra sit pes account admin mirror path replication Agfa Tar Wed Sep 26 13 10 08 2007 Job Target Running Replicate job Mirror ip cobra sit pes account admin mirror path replication Agfa Tar Wed Sep 26 13 10 10 2007 Job Target sent 33358 bytes received 26 bytes 13353 60 bytes sec Wed Sep 26 13 10 12 2007 Job Target sent 33150 bytes received 32 bytes 22121 33 bytes sec Wed Sep 26 14 02 59 2007 Job Target sent 102508831 bytes received 10134 bytes 32376 11 bytes sec Wed Sep 26 18 13 09 2007 Job Target sent 448376025 bytes received 44098 bytes 29875 75 bytes sec Wed Sep 26 19 03 29 2007 Job Target sent 69710905 bytes received 8826 bytes 29723 28 bytes sec Wed Sep 26 19 03 29 2007 Job Target Replicate job finished Data transferred 640662269 bytes Wed Sep 26 19 03 31 2007 Job Target Replicate job end finished Administrator s Guide 810 102532 04 Rev B CM Data Protection menu The log is displayed in plain text that can be copied and pasted for support purposes MED Plasmon UDO Arch
58. configured is set as the replication schedule owner If a different user is to be specified as the Passive Replication Sched ule owner follow the procedure for changing the owner described on page 112 MED Plasmon UDO Archive Appliance Replication Viewing Replication logs All active replication schedules automatically log their activity The log can be viewed at any time 1 On the source Appliance open the Data Protection Replica tion page 2 Inthe Logs column of the schedule to be examined click View The Data Protection Replication Logs page is displayed showing the history of the replication schedule Active Y Passive N Data Protection Replication Logs Archive Name Target nish Time Mon Oct 6 08 30 01 2007 Mon Oct 8 08 30 06 2007 178433 Finished Sun Oct 7 08 30 01 2007 Sun Oct 7 08 30 11 2007 178433 Finished Sat Oct 6 08 30 01 2007 Sat Oct 6 08 51 58 2007 134690180 Finished Fri Oct 5 08 30 01 2007 Fri Oct 5 08 30 09 2007 168719 Finished Thu Oct 4 08 30 01 2007 Thu Oct 4 08 50 43 2007 134650466 Finished Wed Oct 3 13 00 01 2007 Wed Oct 3 13 20 15 2007 134670752 Finished Data Transferred is in bytes Start Time indicates the time the replication began Finish Time indicates the time the replication ended Status indicates the overall status of each replication attempt This will be one of Running A replication is currently in progress Failed The last replication failed e g Network
59. db The entry will be accepted once the add button has been clicked and saved with the save button gt Plasmon UDO Archive Appliance Note Folders are identified by the trailing slash 7 character So Archive 1 default folder identifies a folder while Archive 1 default folder identifies a file called folder If an excluded file or folder is renamed such that it is no longer excluded it will be immediately scheduled for migration Archive Configuration Examples The following examples illustrate the different migration configurations that can be achieved EXAMPLE 1 Migration default settings With the following minimum settings Minimum File Age 10 Secs Minimum Wait Time 20 Secs Minimum Number of Migration Files 1 Minimum Migration size 2 MB and the following maximum settings Maximum Wait Time 30 minutes Maximum Number of Migration files 10000 Maximum migration size 4608 MB Migration will occur as soon as at least one file larger than 2 MB becomes eligible for migration by remaining unchanged for 10 seconds or more and no other files have become eligible for migration within the last 20 seconds Even if not all of the minimum criteria are met a migration will occur at least once every 30 minutes or sooner if the number of files eligible for migration number more than 10000 or become collectively larger than 4608 MB in size lt EXAMPLE 2 Frequent low data volume With the foll
60. disk is online unformatted and the system has detected the disk is about to fail The disk is online The disk is online and the disk is not part of a RAID 0080 HO RAIL The disk is online and has been rejected by the system 0 FEJE T The disk is online and has been marked as a spare disk Q SPARE The disk is online and the system has detected the disk is about to fail The disk is online is not part of a RAID and the system has detected the disk is about to fail 6 HO RAIL The disk is online has been rejected by the system and the system has detected the disk is about to fail G FRETECT Administrator s Guide 810 102532 04 Rev B EM Diagnostics menu Table 7 1 Disk status icons Icon 0 0 D JJ O uA ia JJ V T To m m m Gl ee rh Z T Z D JJ ZE FEJE T T Yun SFARE 0 RES YHC Meaning The disk is online and is a system disk The disk is online is a system disk and is not part of a RAID The disk is online is a system disk and has been rejected by the system The disk is online is a system disk and has been marked as a Spare disk The disk is online is a system disk and the system has detected the disk is about to fail The disk is online is a system disk is not part of a RAID and the system has detected the disk is about to fail The disk is online is a
61. disks can be defined to provide fault tolerance in RAIDs A disk which has been marked as a global hot spare will automatically take the place of failed or rejected disks in any RAID gt Plasmon UDO Archive Appliance RAIDs Note Hot spare disks can only be defined if the system has free disks available 1 From the menu bar select Storage RAIDs 2 Click EES The Storage RAIDs Hot Spares page will open Storage RAIDs Hot Spares 3 Tick the box es of disk s to mark as hot spare s Click ME to set the hot spare s Click ME to save the changes and return to the Storage RAIDs page Administrator s Guide 810 102532 04 Rev B CH Storage menu Volumes The Storage Volumes page can view add or remove volumes from the system About volumes The term volume in this context refers to a logical volume as opposed to a physical volume which is part of a volume group On the Appliance two types of volume are available e An archive where data is written to the Appliance s RAID s and when defined criteria have been met the data is migrated onto UDO media see Creating an archive on page 62 An unmanaged volume where data is written to the Appliance s RAID cache only see Creating an unmanaged volume on page 72 Creating an archive 1 From the menu bar select Storage Volumes User Volumes System Volumes Storage Volumes Archie Archive Archives Archived 70
62. drives and monitor their status Storage Drives Drive Status Enabled Drive status can be enabled The drive has been enabled disabled The drive has been disabled error The drive has an error and has been taken offline by the system enabled dirty The drive has been enabled but the drive requires cleaning e disabled dirty The drive has been disabled but the drive requires cleaning error dirty The drive has an error and has been taken offline by the system but the drive requires cleaning Enabling or disabling a UDO drive To enable or disable a UDO drive 1 From the menu bar select Diagnostics UDO Drives 2 Click or SS as appropriate Administrator s Guide 810 102532 04 Rev B CH Diagnostics menu Drive Errors If a UDO drive has errors associated with it the Drive name in the Diagnostics UDO Drives page becomes a hyperlink to the Diagnostics Drive Errors page for that drive uDO2 Enabled disable The Diagnostics Drive Errors page displays Diagnostics Drive Errors IM AAAAAF12 1 Wed Apr 04 11 24 23 2007 LOAD 5 52 60 AAAAAHOB 1 Wed Apr 04 11 25 36 2007 LOAD 5 52 60 AAAAAC11 1 Wed Apr 04 11 27 02 2007 LOAD 5 52 60 AAAAAO B 1 Wed Apr 04 11 26 23 2007 LOAD 5 52 60 ABABAMJE 1 Wed Apr 04 11 29 33 2007 LOAD 5 52 60 ABABAM32 1 Wed Apr 04 11 30 44 2007 LOAD 5 52 60 AAAAAS20 1 Wed Apr 04 11 31 56 2007 LOAD 5 52 60 AAAAACEF 1 Wed Apr 04 11 33 0
63. drop down lists Prohibit offline Media in the pool cannot be offlined Least Recently Used Media are offlined in order of media closure The oldest closed media is offlined first Least Recently Closed Media are offlined in order of last read write operation The closed media with the oldest read write request is offlined first Open Offline Media in the pool may be offlined while still open for writing in order to be stored as an offsite backup copy Open Offline can only be enabled on a single secondary media pool For further information on Open Offline media see the Archive Appliance Operator s Guide 22 Click NET Once the volume has been created the Appliance will return to the Storage Volumes page Administrator s Guide 810 102532 04 Rev B Cae Creating an unmanaged volume Once a RAID has been created the associated volume group can be divided into volumes To create a standard volume 1 From the menu bar select Storage Volumes f User Volumes System Volumes Storage Volumes Voli Archive Archive Archives Archie 22 JE ZO CGE 20 0GB 20 0GB 20 066 2 Click GE The Storage Volumes Volume Add page opens Storage Volumes Volume Add Select Volume Group Pool 01 v G Space Available 450 62GB G Initial Size GB v G Archive C 3 3 A Name is automatically generated or can beentered up to 32 characters a z A Z 0 9 h
64. e Minimum Number of Migration Files Minimum Migration Size Administrator s Guide 810 102532 04 Rev B cE Maximum Wait Time Maximum Number of Migration Files Maximum Migration Size Open Volume Limit No file splits Read only fields are Name 5 Click on the Release Policy tab ACTA ZETA ATATEN Release Policy Offline Policy Storage Volumes Volume Update Name Watermark Policies O Never release files 3 Start releasing files based on the following 3 All files when cache usage is above 95 J When cache usage is above 90 H Release files larger than 2 KB vl Release migrated files olderthan 2 _ Th M O Release recalled files olderthan 24 th M O Stop releasing files when archive usage 85 J is 3 Release file immediately after migration v Items that may be edited are Watermark Policies Never Release Files tart releasing files based on the following All files when cache usage is above When cache usage is above Release files larger than Release migrated files older than Release recalled files older than Stop releasing files when archive usage is Release file immediately after migration Information only fields are Name o or Plasmon UDO Archive Appliance 6 Click on the Offline Policy tab ATT ATT AI vina ATTY Storage Volumes Volume Update Nemo Archive 3 Primary Offline Policy Least Rec
65. e configuration and network connectivity In the AA238 AA438 AA638 AA80A12 and AA174A12 models the server is mounted above the library enclosure Plasmon UDO Archive Appliance ARCHIVE APPLIANCE Chapter 2 The Archive Appliance 810 102532 04 Rev B 5 The Archive Appliance Starting the Web interface 1 OnaLAN attached client start a web browser e g Microsoft Internet Explorer Mozilla Firefox 2 Inthe URL field enter the IP address or hostname of the Appli ance to be configured For example httpi 192 1865 0 1 j Aliance Ereaga Ir be miegora a Una Jadran Power rrasa 3 Atthe Web Interface login page enter a valid Appliance Admin istrator User Name and Password Note This is not the same as a Windows Domain Administrator The default administrator username and password is admin It is recommended that this is changed on first login See Modifying a User s details on page 43 The default administrator can be used to add or remove additional administrator accounts 4 Click OK The Web Interface System Status page is displayed System Status A Spare media runnina low R Last Backup Loading Last Migration Loading SH Lasi Recall Loading AP Last Reolication Loading tara OO SSS di Emaranrnertal Loading amp RAINS Loadeng io UDO Loading ud Spare Media Loading x Plasmon UDO Archive Appliance System Status page featur
66. e Appliance Browse Storage Files Browse Path Archive1 default Name Date 9 A 92B Barry 2009 10 27 12 06 A 1498 Barmy 2009 11 06 11 56 A 40968 Bary 2009 11 06 12 09 A 68B Barry 2009 11 06 14 51 test odt 72KB Barry 2009 10 24 00 21 ethtool 6 1 fc9 i386 647KB Bary 2009 11 04 18 27 initecripts 7 93 25 143MB Barmy 2009 11 05 15 29 test docx 0B Barry 2009 11 06 14 50 Eee Bus 4 a 2 Search or browse to a folder or file Click on ETI The Storage File Access page opens ME rm ME Storage Browse Access Access amp Location Archive1 default test odt a amp Owner ven Group Total 4 Entries Page 1 of 1 Write From this page View the current Location Click ETE to browse to another directory Administrator s Guide 810 102532 04 Rev B CI View the folders s Owner and Owner Group Click browse to browse for another owner or owner group Set or view ACL This section lists the users and groups who have access to the directory and their access privileges 3 Click EEE to add more users or groups File Folder Attributes The file folder attributes include full path owner and owner group of file system object option of allow disallow propagation of ACLs from parent folder and DOS file system attributes 1 Click the Attributes tab J Generali N Access Storage Browse Access Attributes
67. e Appliance that it authorizes facilitates Archive Appliance functionality as outlined below Permanent License Key Allows for permanent usage of Archive Appliance software Has atime limit regarding access to upgrades and software patches which typically expires at the end of the Warranty or Service Agreement period Temporary License Key Allows for temporary usage of Archive Appliance software disabling new migrations to media once the license has expired Temporary License Keys are typically issued for a period of 30 to 90 days Has atime limit regarding access to upgrades and software patches which typically expires at the end of the Warranty or Service Agreement period Grace License Key Default key instantiated when first activating the Archive Appliance software Allows for the temporary usage of Archive Appliance software disabling new migrations to media after 30 days gt Plasmon UDO Archive Appliance Licensing How the Archive Appliance s Licensing works The Archive Appliance at initialization time and on a daily basis validates licensing License Status Key Type Actions Active Permanent e AA fully functional Temporary Can install all available Grace Software Active expiring Permanent e AA fully functional within 30 days Temporay Can install all available AA Grace software released before License Key expired Warning message issued daily License Key expiring in xx days License
68. e Linux Unix Samba password Simply access the user details Network Users Update and set the user password Note also that Novell have been working towards a Universal password scheme and the reader is advised to consult with Novell regarding password synchronisation and Universal passwords gt Plasmon UDO Archive Appliance Authentication Most commonly used Samba schema attributes To support the challenge response authentication methods used by Microsoft clients Samba requires a list of hashed passwords separate from the normal Unix account information stored in etc passwd or in the posixAccount object class This collection of LanManager and Windows NT password hashes is normally stored in a file named smbpasswd the format of each entry is username uid LM_HASH NT_HASH account flags timestamp This can be addressed by moving the information from a local flat file into an LDAP directory This can be achieved by importing the Samba schema which can be found on the Archive Appliance System CD ROM A CLI tool smbpasswd is recommended to add a Samba user To use a normal LDAP administration tool for example LAT for adding a Samba user 1 Add the object class sambaAccount SambaSAMAccount to the user 2 Set the following attributes For Samba Schema 2 2 rid relative ID The value should be UID 2 1000 For example 4097804623 ImPassword LanManager hashed password ntPassword Windows NT hashed password For Samba S
69. e Version a Humber ol Slots u Empty Shots 4 Full Slots 18 Loaded Slots 2 Drives reserved for recall 0 3 Use the Drives reserved for recall drop down box to set aside a suitable number of UDO drives for recall operations Take the Appliance s average workload into consideration 4 Click save nm Plasmon UDO Archive Appliance Storage Devices Apply Slot License The Appliance library accepts a slot license to enable the usage of media storage slots Depending on the license the number of license slots can be adjusted upto the maximum number of physical slots The slot license is nine characters long Note If the firmware version does not support slot licensing the associated Slot License textbox will not be displayed 1 From the Diagnostics Storage Devices page click on the Appliance or attached Library icon 2 The UDO Changer Info page is displayed Diagnostics Storage Devices UDO Changer Information Device Name sg14 Status IDLE Manufacturer Plasmon Model Midrange G Address host 10 channel 0 id 6 lun 0 Serial Number 2907530153 Device Type Medium Changer Firmware Version T303 Slot Information Number of Slots 158 Empty Slots 105 Full Slots 53 Loaded Slots 0 Slot license DIB uc BIN Drives reserved for recall o v 3 Enter the slot license key into the Slot license The key is split into three triple alphabetic character codes e g DIB SAP DOB 4 Click save
70. e deleted 3 The Network Shares Update Protocols page opens Protocols Ae A Network Shares Update Protocols Shame TERA Location Archive default gp CIFS s O grt OU GB gp Read only y Guest C y Visible G 4 To add or remove a networking protocol click the relevant box Adding a protocol will add a configuration tab for that protocol and removing one will dispose of the associated tab 5 Add or remove attributes by clicking the relevant box 6 Click on the Access tab to change user and group permissions 7 Click on the CIFS NFS or FTP tab to change the configuration for the selected protocol 8 When all required changes have been made click save Note For in depth detail on the options available in each tab see Adding a Share on page 47 Administrator s Guide 810 102532 04 Rev B CH Authentication The Network Authentication page defines access authentication to the Appliance using local users LDAP or CIFS LDAP configuration 1 From the menu bar select Network Authentication J TNA LDAP Network Authentication LDAP Enable LDAP Enable SSL G Master Host Port G Slave Host Port G Base Domain Name 6 Password Encryption LDAP Server Default 3 Bind Domain Name Optional 6 Password Optional Connection Timeout 30 Seconds 1 Service Privileges G CIFS HIE
71. e the Active Replication Schedule as described on page 110 Ensure that the newly configured Passive Schedule owner is entered in the User field Administrator s Guide 810 102532 04 Rev B CM Data Protection menu Deleting an Active Replication Schedule 1 On the source Appliance open the Data Protection Replica tion page 2 Click on the name of the Local Archive to be edited 3 Click delete A message is displayed warning that the schedule is about to be deleted 4 Click delete again to confirm deletion Deleting a Passive Replication Schedule 1 On the target Appliance open the Data Protection Replica tion page 2 Select the Passive tab 3 Click on the name of the replication schedule to be edited 4 Click delete A message is displayed warning that the schedule is about to be deleted 5 Click delete again to confirm deletion Note Deleting a replication schedule does not delete the ar chive For further information on deleting archives see Removing a Volume on page 79 Note If a passive replication schedule is accidentally deleted or requires reconfiguration following a system recovery see Recov ering the passive replication schedule on page 114 Recovering the passive replication schedule In the event that the passive replication schedule is accidentally deleted or requires reconfiguration following a system recovery it is essential that the user with the same user ID UID as was previously
72. ed Indicates whether the Ethernet port is enabled DHCP Indicates whether Dynamic Host Configuration Protocol DHCP is enabled gt Plasmon UDO Archive Appliance Network Settings Note By default DHCP is enabled IP Address Displays the IP address of the port Netmask Displays the Network mask of the port Connected Indicates whether or not the network connection is operational Bond On the A12 indicates whether or not the two ethernet ports are bonded This is used to provide load balancing or fault tolerance For details on how to configure bonding see page 38 7 Click on the Ports tab The Appliance s administration TCP IP ports are listed HTTP P rt io SSH Ace Por a2 save cancel HTTP Port The port number for access via the Web Interface The default HTTP port is 80 The HTTP Port will also be used by Alliance support engineers when accessing the web interface remotely See Update the System Software on page 24 SSH Access Port The port number for local and remote access via SSH The default SSH port is 22 The SSH Port will also be used by Alliance support engineers when accessing the command line interface remotely See Update the System Software on page 24 8 Click on the Interface Usage tab This will list the protocols available with checkboxes for all of the available interfaces Administrator s Guide 810 102532 04 Rev B CH KITA AST Seer Networ
73. elect Never release files Files are never released from the RAID cache OFr Start releasing files based on the following All files when cache usage is above When the specified percentage of storage space on the RAID cache is used the system will start releasing all migrated and recalled files When cache usage is above When the specified percentage of RAID cache storage space has been used files which meet all of the following criteria will be released Release files larger than Only files larger than the specified size will be released gt Plasmon UDO Archive Appliance Release migrated files older than Only files that have been migrated longer than the specified time will be released Release recalled files older than Only files that have been recalled longer than the specified time will be released Stop releasing files when archive usage is When RAID cache usage reaches the specified percentage files stop being released Release files immediately after migration All migrated files are released immediately irrespective of RAID cache storage space usage 20 Click MG EU to continue The Storage Volumes Volume Add page Offline Policy tab opens Offline Policy Storage Volumes Volume Update Name Archive 2 Primary Offline Policy Least Recently Closed a Secondary1 Offline Policy Open Offline fa G 21 Select a Primary and Secondary Offline Policy from the
74. elect Shutdown The Shutdown Reboot page opens Shutdown Reboot Shutdown Shutdown power up in Maintenance Mode 2 O Reboot amp O Reboot into Maintenance Mode G 2 Select the appropriate radio button 3 Click ok O then click eko again to confirm 0 raz Plasmon UDO Archive Appliance Shutdown the Appliance using the library power switch Shutdown the Appliance using the library power switch AA16 AA32 AA80 and AA174 models only To shut down an Appliance using the power switch press the On Off switch on the library front panel On Off switch Press the power button and confirm shut down via the keypad Caution Holding the power button for more than four seconds initiates a non graceful shutdown This should be avoided AA238 AA438 and AA638 models only To shut down the Appliance 1 Initiate shutdown using the Web interface 2 Once complete press the power switch on the rear of the RAID Cache Unit Power switch 3 Power off the library Administrator s Guide 810 102532 04 Rev B Page left intentionally blank 144 Plasmon UDO Archive Appliance ARCHIVE APPLIANCE Chapter 9 Troubleshooting 810 102532 04 Rev B 145 Troubleshooting Troubleshooting Table 9 1 Archive Appliance Troubleshooting checklist The Appliance is not visible on the network cannot be pinged or the web interface is not responding Possible cause The Applian
75. ense ER RABE MRENE 192 Offline media return reguests 194 Returning offline media 194 Bea o a E E za 197 AA16 32 Appliance 197 AA80 2 drive Appliance 198 AA80 4 drive Appliance 199 AA174 2 drive Appliance 200 AA174 4 drive Appliance 201 AA174 6 drive Appliance 202 AA238 AA438 and AA638 Appliances 203 Glossary Of termS aenenaennenaeneaenaeeca 205 Glossary oi VOUS eunea aia 206 Administrator s Guide 810 102532 04 Rev B Cz Page left intentionally blank EED Plasmon UDO Archive Appliance ARCHIVE APPLIANCE Chapter 1 Introduction 810 102532 04 Rev B 1 Introduction Appliance concept Alliances s Plasmon UDO Archive Appliance hereafter referred to as the Appliance provides low cost tiered archival storage It combines the performance and simplicity of network attached RAID with the longevity and authenticity of UDO Ultra Density Optical Data files are stored on and retrieved from the Appliance over a TCP IP connection The Appliance can be managed via a web interface which is common across the Appliance family this allows operators to easily transfer their knowledge as archive storage needs change UDO technology UDO Ultra Density Optical based on blue laser technology is the underlying foundation to Alliance s archive solution portfolio including the Appliance As the first storage technology specifically designed for long term professional d
76. ently Closed 3 Secondary1 Offline Policy Open Offline 3 ltems that may be edited are Primary Offline Policy Secondary Offline Policy Information only fields are Name 7 When any changes are complete click save to save the changes Closing media In some situations it is necessary to close all media associated with an archive volume at a specific point in time To support this requirement the Archive Appliance provides a close media button at the bottom of the Archive tab Note Media should only be closed when the archive is not active As the close media process will force the archive into read only mode for the duration of the close media process any active write operations will be terminated Furthermore for the closing action to complete quickly it requires the maximum number of UDO drives The close media process is made up of five steps 1 Make archive read only 2 Check that all files on the RAID have been migrated and that the correct number of copies exist for each file 3 Close all open media 4 Make the archive writable again 5 Backup the new media state Administrator s Guide 810 102532 04 Rev B Ca Step 1 Once the close media button has been pressed the system will immediately make the archive read only This is to ensure that only files that already exist on the RAID cache at the time of the close media action will be saved to any open media Step 2 Check that all files
77. er to be deleted The Network Users Update page is displayed 3 Click REECE 4 A warning message is displayed Click delete to confirm deletion of the user nr Plasmon UDO Archive Appliance Network Settings Modifying a User s details 1 From the menu bar select Network Users Network Users MA 2 Click the User Name of the User whose details are to be modified The Network Users Update page is displayed Network Users Update Pasawand ena Cone Pasme OO Lie a am Network File Sharing E Replication O FTE CI 58H Cl T Adeninistrator _ Ritachonly Administrator Cl Operator CI 3 The user s Description Primary Group General Group Definition Password or Role can be updated 4 Click save to save the changes Administrator s Guide 810 102532 04 Rev B Cah Groups The Network Groups page lists all the user groups known to the Appliance and allows addition editing or deletion of groups from the system Adding a Group 1 From the menu bar select Network Groups Network Groups o BEE 3 Enter a Name for the Group The Group ID is automatically assigned 4 Click add to add the Group gt Plasmon UDO Archive Appliance Network Settings Editing a Group Once a group has been created its name and members may be edited 1 From the menu bar select Network Groups 2 Click the Name of the group to be changed The Network G
78. eria associated with media e Media Location All Media media inside online and outside offline the library Offline media that have been taken out of the library Online media that is still in the library e Media status All Media do not filter on status Spare unformatted media not assigned to any media pool Requires attention something is wrong with this media e g media is dirty and needs to be cleaned Open has files migrated to them Backup Re writable backup media Selected for offline this will show media selected for offline but have not been removed from the library yet Closed media that has been filled and can no longer be written to gt Plasmon UDO Archive Appliance Search Media Needs scan Media that has not been successfully scanned Media can always be scanned e Archive in the case of multiple archives the media specific to a given archive can be searched e Date opened From date start date of open media date range Empty from date will mean the beginning of time To date end date of open media date range Empty to date means today e Date closed From date start date of close media date range Empty from date will mean the beginning of time To date end date of close media date range Empty to date means today Barcode enter barcode or wildcard expression of the required barcoded media For e
79. ersion 270 102077 00 A Fw46 0OPG Server Board Win Controller Motherboard Serial Number FA 217 AA 0705 0635507 157 Model Number 110 102074 00 A CPU Intel R Pentium R M processor 1 80GHz Total Memory 1 0GB Software Version 4 11 17 Build 2178 System Personality File create Plasmon Warranty Registration Technical support website Technical support email The Diagnostics System Information System Info page lists e System Up Time since last reboot lt System Serial Number The Appliance s serial number e Hardware Version The current hardware version Server Board Server board information Motherboard Serial Number The Appliance s motherboard serial number Model Number The model number details the product configuration of the Appliance describing information such as the enclosure type the memory capacity and many others CPU Processor information e Total Memory The amount of memory RAM on the system e Software Version The currently installed software version Build The currently installed software version s build number e Alliance Warranty Registration Hyperlink to the Alliance warranty registration web page requires an external internet connection gt Plasmon UDO Archive Appliance System Information e Technical Support Website Hyperlink to the Alliance technical support web page requires an external internet connection e Technical Support Email Alliance Technical
80. es System Status page features The System Status page displays an overview of current system status System Status on page 12 and the menu bar Menu bar The menu bar provides access to all the Appliance s configuration and monitoring options as well as to the online help Table 2 1 Web interface menus Menu icon Status Time amp Date Services Software Update Notification Licensing Configuration Shares Authentication Volumes Media Media Requests Data Protection Recovery Replication UDO Guard Administrator s Guide 810 102532 04 Rev B Ce Use to Monitor the Appliance s status set the time amp date monitor and configure the services update the system software configure alert notifications and review apply license Define the network configuration users groups and shares Configure RAIDs and volumes search and browse the media and monitor offline media requests Perform a system configuration backup disaster recovery and configure system replication and UDO Guard The Archive Appliance Table 2 1 Web interface menus Menu icon Use to Damea Monitor system jobs and devices disks eE libraries etc perform self tests view Storage Devices system information software version UDO Dries serial numbers hardware revisions Self Tests f etc and create a log file bundle System Information Reboot or shut down the Appliance Dis
81. es including Services running on the system If any services fail initially check the System Services page is correctly configured If this is correct then contact Technical Support for further assistance Shares The status of any Shares on the Appliance If this test fails check the Network Shares page and ensure the failed shares are correctly configured UPS The status of any connected UPS If this test fails ensure the UPS is connected correctly and that the UPS Service is running If any test fails FAIL will appear in the Status column Click FAIL to view the reason for the failure 134 Plasmon UDO Archive Appliance Self Tests Archive Test ME ETNA Archive Test Diagnostics Self Tests Archive Test Last run at 2008 04 30 15 00 18 Archive Status managed Migrating to UDO An Archive Test creates a small test file migrates it to media releases the file from the cache and then recalls the file from media to check the archive system from end to end Click start to begin an archive test and stop to abort a test in progress Administrator s Guide 810 102532 04 Rev B 135 Diagnostics menu System Information The Diagnostics System Information page shows the following information System Info System Info ARC Diagnostics System Information System Info System Up Time 7 Day s 7 Hour s 51 Minutefs Product Serial Number 2307530095 System Serial Number 2807820089 Hardware V
82. ev B M UPS The information in the System Services UPS page is derived from the Uninterruptible Power Supply UPS itself Refer to the manufacturer s documentation for details installing and configuring the UPS Note The Appliance only supports APC brand Smart UPS devices 1 From the menu bar select System Services and click on UPS The UPS Status page opens Status ABS System Services UPS Status UPS Model pa R Status Line Voltage Battery Charge Battery Time Left Output Voltage UPS Temperature 25 6 C Internal Last time power transfer to battery The following information is displayed UPS Model The model code of the UPS attached to the Appliance Status The UPS s status e g ONLINE LOW BATTERY etc Line Voltage The UPS s input voltage Battery Charge The amount of battery charge in percent remaining Battery Time Left The amount of battery charge in min utes remaining Output Voltage The UPS s output voltage to the Appli ance UPS Temperature The temperature of the UPS enclosure Last time power was transferred to battery The last time the power was transferred from the mains supply to the UPS oe Plasmon UDO Archive Appliance Managing services 2 Click on the Configuration tab The UPS Configuration page opens This allows configuration of Configuration System Ser
83. ew media Configuration consistency This test checks that the configuration of the Appliance is in line with the operation of the Appliance Devices The status of the devices attached to the SCSI bus i e UDO library and UDO drives If any of the devices are faulty contact Technical Support for further assistance Administrator s Guide 810 102532 04 Rev B Ez Diagnostics menu Disk The status of all SMART disks Contact Alliance Technical Support if this test fails Flash The status of the Appliance s Flash disk The Flash disk stores data vital to the operation of the Appliance If this test fails contact Alliance Technical Support LDAP AD The status of LDAP and Active Directory connectivity If this fails ensure the relevant service is correctly configured and that there are no network problems Network Ports The status of the physical network ports as well as network connectivity Notification Validates the notification system by pinging the email SNMP address es listed for notification If this fails a valid email SNMP address was not found Check the System Notification page to confirm the validity of the email SNMP address es RAID VG The status of all RAIDs Volume Groups and Logical Volumes Contact Alliance Technical Support should this test fail Sensors The status of all attached sensors board temperature fan sensors etc Services The status of the process
84. f data to and from hard disks and optical drives SCSI Small Computer System Interface a set of standards for physically connecting and transferring data between computers and peripheral devices Server A program which responds to clients requests which are generally transmitted over a network Sequence The Appliance assigns a unique Number sequence number to each piece of UDO media during initialization Shutter Spring loaded door protecting the surface of the UDO media SMTP Simple mail transfer protocol The de facto standard for e mail transmissions across the Internet SNMP Simple Network Management Protocol Used by network management systems to monitor network attached devices for conditions that warrant administrative attention SSH Secure SHell a protocol that allows data to be transferred securely between two hosts Administrator s Guide 810 102532 04 Rev B Glossary of terms Table 13 1 Term Meaning Storage Volume Dedicated storage area on the Appliance RAID where user files are stored before being moved to UDO media for permanent storage TCP Transmission Control Protocol one of the core protocols of the Internet protocol suite and allows applications on networked hosts to create connections to one another over which they can exchange streams of data UPS Uninterruptible Power Supply A device which maintains a continuous supply of electric power to the Archive Appliance by sup
85. for Viewing and editing the Archive volume properties on Volume page 73 and set the Allow File Changes option to YES No Free Space reported when writing to the share Possible cause Suggested action Comments Administrator s Guide 810 102532 04 Rev B 157 Troubleshooting Table 9 1 Archive Appliance Troubleshooting checklist The RAID cache See the causes and is full actions for Data is not migrating to media The Archive See Viewing and Volume option editing volume Never Release properties on Files has been page 73 set Reconfigure release policy as required Email Notifications not being received Possible cause Suggested action Comments SMTP server IP Enter a valid SMTP address incorrect service IP address SMTP server Enter a valid DNS hostname not server IP address being resolved into the network configuration Alternatively use the IP address of the SMTP server instead SMTP server IP If required ensure a address not gateway IP address reachable has been entered into the network configuration Check it is possible to ping the SMTP server from another server on the same subnet as the Appliance SMTP server port Enter the correct port number incorrect number 188 Plasmon UDO Archive Appliance Troubleshooting Table 9 1 Archive Appliance Troubleshooting checklist Sender not Enter a sender This is required defined address by some SMTP servers Username and Enter a val
86. for the archive volume in question have the correct number of copies If an archive has two media pools then each file must exist on two pieces of media Step 3 Once all the files have been written to UDO any open media are closed Step 4 Once all media have been closed the archive volume is reverted to writable Step 5 The backup is started to ensure that all media status information is protected so that all closed media can be removed from the library if required Note The media close process can be cancelled during step 1 2 and 3 pressing the E METE EN button However once a piece of media has been closed it cannot be reverted The close media process may take some time to complete during which time the archive is not writable Also the process will continue after a appliance restart until all media are closed Note Ifthe close media process fails for any reason the archive remains read only to avoid unwanted files to be written to the media set Select cancel close media to cancel the closing process and make the archive writable gt Plasmon UDO Archive Appliance Removing a Volume Note An archive volume cannot be removed if there are active migration jobs or online media associated with it To remove a volume 1 Offline all media associated with the volume 2 From the menu bar select Storage Volumes User Volumes System Volumes Storage Volumes Archive 1 Archive Archives Arehived ZO OG
87. from 104 7 HI has krgged in rei ro Mi ab 1 MI anemy Auch Appliance iu kre in Urirniuikied nude ETE m a MA WWuraruj Dark up dated na uva is berbim media ueadahla dado ZNANA TT MJ Menini ache Aap nen ix kya ja Hodnik nad media ii DMM Mi SEJE MJ Wareny daj bere Apple m j irer i Leet pedi riba ET TOROS KODE me Wenn Backup tated ra utretie backup meda zradable SORE IT EEA Mi Wien Arches iis ji hr im Urek ind mefa So CM dali 1 NI Werng 4uchees dypphance in kre m Unavinakrad mena 1 co 3 Click the next and back buttons to navigate through a log that spans multiple pages 4 Click any column header to order the list by that column i e Number Time ID Level or Message 5 Once satisfied that all alerts are sufficiently attended to click delete all 6 Amessage will appear advising that this will delete all event logs Click delete all again to confirm Administrator s Guide 810 102532 04 Rev B C Licensing The Archive Appliance contains proprietary software which provides the unique capabilities and functionality of Alliance s Archive Appliance With the Archive Appliance software at release level 4 12 or higher licensing of the software for usage on only authorized hardware has now been introduced Types of Archive Appliance License Keys There are three unique types of License Keys which authorize the usage of the Archive Appliance software Each license key which is uniquely tied to the specific Archiv
88. ggested action Comments Hardware failure Contact Alliance support Unable to join Active Directory or NT4 domain Possible cause Suggested action Comments 160 Plasmon UDO Archive Appliance Troubleshooting Table 9 1 Archive Appliance Troubleshooting checklist Incorrect time on Go to the System When the Appliance Time amp Date and Appliance joins correct the time the domain its time will be synchronised with the domain DNS is not The Appliance must incorrectly have DNS configured configured to be able to join a domain See DNS configuration for Windows Active Directory on page 37 Unable to connect to LDAP server Possible cause Suggested action Comments Incorrect time on Go to the System Appliance Time amp Date and correct the time Administrator s Guide 810 102532 04 Rev B Cz Troubleshooting Table 9 1 Archive Appliance Troubleshooting checklist Unable to create replication schedule Possible cause Suggested action Comments Invalid name Ensure that no Use the following special characters A Z a z 0 9 are used hyphen and _ underscore Incorrect order Create the target schedule before creating the source schedule No volumes Ensure a volume is available available for the recplication schedule Replication fails Possible cause Suggested action Comments Active Passive Ensure both Appliance Appliances are unavailable operational and that no network problems exis
89. h the source and target Appliances Alliance recommends that the source and target volumes are the same size For information on creating volumes see Creating an archive on page 62 Ensure that the target Appliance has a user with Replication rights See Adding a Useron page 40 Note The Access Control List of a file is not copied during repli cation Note Files that are moved or deleted on the source volume after replication has occurred are not moved on or deleted from the tar get volume Thus it is possible to utilise more space on the Pas sive volume than is in use on the Active volume Important The maximum supported file size for replication is 2GB Administrator s Guide 810 102532 04 Rev B ca Data Protection menu Configuring Replication Replication is unidirectional from the source volume to the target volume An Appliance may have multiple source and or target volumes each volume being one half of a replication pair Important It is necessary to configure the replication target Passive volume before attempting to configure the source Ac tive volume All replication work is controlled by replication schedules A schedule may be Active or Passive The Active schedule connects with and transmits data across to the Passive target volume A Passive schedule validates incoming Active connections and routes the data to the correct volume The Active schedule resides on the Appliance that holds the so
90. hare network activity to prevent bottlenecks 1 From within the Network Configuration Network Interfaces page click on a network port s name 2 Check the Create a bond with port s tick box 3 The radio buttons for Fault Tolerance and Load Balance will become enabled Fault Tolerance is selected by default 4 Select the bond type that is required then click the save button Note Fault tolerance failover will cause a change in MAC address which may have implications when the Appliance is connected to a switch with port security enabled Refer to the switch documentation for further information on port security gt Plasmon UDO Archive Appliance Network Settings Users The Network Users page lists all the users defined on the Appliance whether defined locally or sourced from an Active Directory domain or LDAP server By default the locally defined users are listed If the Appliance has been configured to include users from an external directory the drop down box will become active and any configured external directory may be selected Note Directory users may not be added modified or deleted via the Archive Appliance The local user list may be searched for by User Name The asterisk may be used as a wildcard and the search is case sensitive Note The wildcard character cannot be used as the first character in the search term Active Directory user lists may use the Advanced Search function To e
91. he Appliance Note Usernames should be entered in the format lt domain name gt lt username gt e g UK psogani 5 Enter that user s Password Administrator s Guide 810 102532 04 Rev B Cz Data Protection menu 6 Click the connect button to test the connection to the remote network location and ensure the supplied details are correct Note Clicking the connect button does not establish a perma nent connection to the remote backup location 7 Click save Network Backup using NFS Click the NFS radio button if the remote location is an NFS share such as a Novell server The NFS configuration page appears MN TNA A Data Protection Backup Configuration Schedule Time 02 Hourfs 00 v Minute s 2 Backup Target OUDO NETWORK Network Protocol O ciFS NFS Host backup plasmon net G Backup Directory ihr backup 3 connect 1 Enter the IP address or hostname of the remote backup location in the Host field This must be a location which is accessible to the Appliance across the network and which has been config ured to accept the connection such as setting up a share creat ing a user for the Appliance to connect as and configuring Read Write Delete and Rename permissions Note Ensure that the no root sguash attribute is set on the NFS server 2 Supply the path to the Backup Directory When using multiple Appliances each Appliance should be assigned a dedicated backup direct
92. he new Replication Schedule Owner 8 Ensure that the user has Read and Write Access allowed 9 Ensure that the Make Inheritable box is checked for all the users on the ACL including the root user and group 10 Click the Reset tab Storage Browse Access Reset Location iTargal Set ACLs of sub folders amd files to sama settings as curari folder Note that tht dnar will never be changed O Reset and apply all ACLs to all sub folders and files Cl Propagate imharitable ACLs only to al sub folders and fies i 11 Select the Propagate inheritable ACLs only to all sub folders and files radio button and click Save At the prompt click Save a second time to confirm the ACL change for all directories and files in the volume Note This action can generate a significant amount of file meta data on certain systems containing large numbers of files 12 On the source Appliance open the Data Protection Replica tion page Data Protection Active Replication Schedules Total 3 Eririex Page 1 of 1 Ramota firchiva Remote Host lari Job Logs SOUPCe FFF Target rabbi Finiahed source hri Tanger 10 47 167 Finished 13 Select the Active Replication Schedule that corresponds to the Passive Replication Schedule changed above by clicking on the name of the source archive 14 Click delete At the system s request click delete a second time to confirm deletion of the Active Replication Schedule 15 Recreat
93. hive Test 135 SPIN ON UO sses Me Ni 136 BIO see ka oa Na aN 141 Shutdown the Appliance using the Web Interface 142 Shutdown the Appliance using the library DOWO ke O A a Re 143 AA16 AA32 AA80 and AA174 models only 143 AA238 AA438 and AA638 models only 143 Page left intentionally blank 144 Troubleshooting ussssesssssrsssssrssssssssssssssssensersnsenees 145 TONETOM ena E A TAE 146 Using the Keypad interface 1ssssssssssceses 165 a le A ROD race 166 Setting the IP address 166 Setting the netmask 167 Setting the gateway IP address 167 Agang UDO METIA NE 168 Adding Backup UDO media via the mailslot 169 Adding Data UDO media via the mailslot 170 Adding Data UDO media via direct slot access 170 Possible problems 172 zm Plasmon UDO Archive Appliance Removing UDO media 172 Cleaning Media 173 Page left intentionally blank 174 Additional Library eanaennnanannnanannasa 175 Adetona LIONA tees ceacezcoseceutsceteceoeeceedecttanceodncomncnes 176 Attaching an additional library 177 Attached library keypad interface 179 Attached library Web interface 181 Offline Media Management sssssssscsseseeees 183 Storage of offline media 184 When to offline media 185 Offlining media using the Keypad interface 185 Offlining open media using the Keypad interface 187 Organising offline media 189 dJpen iine Medis
94. id These are password not username and required by some defined password SMTP servers Incorrect recipient Check the recipient email address email address is entered entered correctly SMTP not Ensure the enable enabled check box is checked SNMP traps not being received Possible cause Suggested action Comments Incorrect GET Enter the correct Community String GET Community String Incorrect Trap Enter the correct Address Trap Address Incorrect TRAP TRAP Community Community String String SNMP not Ensure the SNMP enabled enable check box is checked Media marked Possible cause Suggested action Comments Administrator s Guide 810 102532 04 Rev B 159 Troubleshooting Table 9 1 Archive Appliance Troubleshooting checklist Dirty media Clean the media Refer to the using a Alliance Operator s Guide UDO media cleaning for media storage kit and retry and care If further media are information marked unreliable contact Alliance support Administrator notified that the UDO drive is dirty Possible cause Suggested action Comments Dirty drive If itis a UDO1 drive insert the cleaning cartridge to perform a cleaning cycle The dirty status should be reset after the next recall or migration If itis a UDO2 drive contact Alliance support as UDO2 drives are self cleaning Hardware failure Contact Alliance support Appliance will only boot into MAINTENANCE mode Possible cause Su
95. ific charac ter encoding table to be used for all CIFS communications The default is UTF 8 and should not be changed unless strictly nec essary on the Appliance s host network Administrator s Guide 810 102532 04 Rev B E Configuring CIFS Security 1 Click on the Security tab The CIFS Security page opens This gives access to the Active Directory Server user authentication features CIFS secu rity allows the Archive Appliance to authenticate share users against a Windows domain and create file permissions for them By configuring the Windows Domain security the Archive Appli ance has access to all domain users These users can then be added to the access control list ACL from the Network Shares Update Access and the Storage Browse Access Access pages of the Web interface AE System Services CIFS Security Security O Workgroup Domain Name UK PLASMON NET Ea Organization Unit Optional Computers Fo Preferred DC Optional IG User Name Administrator Password l Confirm Password Domain Type ADS Win2K4 Connected 2 Enter either A Workgroup To authenticate against the local user database provided by the Appliance or A Domain Name This is the name of the domain controlled by the Domain Server This name must translate to an IP address using the DNS server If joining the Appliance to a Domain additional details may be required
96. ined by the system displaying Online Offline Search Storage Media List Offline Barcode Pool Date Ejected Archive2 Secondary 2009 11 06 14 26 42 ADOMGB82 none Backup 2009 10 05 15 29 40 Archive2 Primary 2009 11 06 14 27 06 Archive2 Primary 2009 11 06 14 27 30 Archive2 Secondary1 2009 11 06 14 27 53 ADOWT23 none Backup 2009 10 05 15 30 03 AAAHS34 none Backup 2009 10 05 15 30 30 Media 1 7 of refresh f cancel lt Barcode The barcode of the offline media e Archive The Archive which the media is assigned to Pool The media pool that the media belongs to e Date ejected The time and date the media was ejected by the system e Open Media s open closed status When ticked this indicates open offline media Administrator s Guide 810 102532 04 Rev B cm Search Media The Storage Media Search page provide a search interface for locating media using media attributes Broadly speaking media can be located using media status information or media content Online Storage Media Search Media attributes Media Location All Media Online Offline Media Status All Media Spare Requires Attention O Open Backup Selected for Offline Close Needs Scan Archive v 6 Date Opened E to fal amp Date Closed fd to Ho Barcode i O Containing Files From browse g n Media Attributes crit
97. installed Grace Keys can only be applied automatically by the Archive Appliance E Plasmon UDO Archive Appliance ARCHIVE APPLIANCE Chapter 4 Network menu 810 102532 04 Rev B 33 Network Settings Configuration 1 From the menu bar select Network Configuration Configuration Network Configuration Configuration l Hostname Binark i i Dornan Marne pdl net 5 Marhanork Interlaca Default Network Interface etil v Domain Mama Samer Sattings db DNS Servers 19516821 a Es ee 2 Enter a Hostname for the Appliance 3 Enter the Domain Name which the Appliance belongs to 4 Select the Default Network Interface from the drop down list 5 Enter the IP address es of up to 3 DNS Servers Multiple DNS Servers are usually used to offer continuity of Domain Name resolution should the primary server fail See page 37 for details of configuring the Appliance for use with Windows Active directory Click on the Network Interfaces tab The Appliance s network Ethernet interfaces are listed pe Network Interfaces MA f Ports N Interface Usage Network Configuration Network Interfaces Interface Enabled DHCP IP Address Netmask Connected Bond x 192 168 2 203 255 255 25510 v x v x The following information is also displayed Name The Ethernet port name eth0 the A12 Appliance has a second port eth1 Clicking on the port name shows the network port s configuration Enabl
98. ion Comments Reboot the Appliance If this does not resolve the issue contact Alliance support Ensure relevant server is available Check Notification configuration Administrator s Guide 810 102532 04 Rev B Cz Troubleshooting Table 9 1 Archive Appliance Troubleshooting checklist One or more key Check running services are not services and enable running any which have stopped If a service fails to start reboot the Appliance Hardware failure Contact Alliance support Data is not migrating to media Possible cause Suggested action Comments Library media full Offline closed media and add blank spares SSM Service not Open the System started Services page and start SSM If this fails reboot the Appliance then attempt to start SSM If this also fails contact Alliance support SSM fault Go to the Diagnostics Self test page and run the Archive Test If this fails reboot the Appliance then retest Contact Alliance support if problem is not resolved 148 Plasmon UDO Archive Appliance Troubleshooting Table 9 1 Archive Appliance Troubleshooting checklist Dirty media Hardware failure Clean the media using a Alliance UDO media cleaning kit and retry Contact Alliance support Data cannot be recalled from media Possible cause A migration job is using all UDO drives Required media is offline SSM service not started Suggested action Wait for
99. ique and cannot match the Administrator Key m Make a note of all supplied keys and store in a safe secure loca tion Click save to save the keys and enable UDO Guard m one Plasmon UDO Archive Appliance UDO Guard Disabling UDO Guard 1 Open the Data Protection UDO Guard page Data Protection UDO Guard nab v Ca Administrator Key 2 Un tick the checkbox beside the name of the Archive which is to cease using UDO Guard 3 Click save Administrator s Guide 810 102532 04 Rev B 119 Data Protection menu Page left intentionally blank 120 Plasmon UDO Archive Appliance ARCHIVE APPLIANCE Chapter 7 Diagnostics menu 810 102532 04 Rev B 121 Diagnostics menu System Jobs The Diagnostics System Jobs page displays recent migration and recall activity Diagnostics System Jobs Recent Jobs Ci migration completed in the last 24 hours D rcall comploted in the last 24 hours Status 20e managed Migration 20060506 1712351 Waning for sources S00EDS06000001 managed Migration 20060506 17 19 51 Waning for sources Jobe 1 2 of 2 The following information is presented Job ID The unique identifying number assigned to the job e Archive The archive which the migration job is a part of e Type Whether the job is a migration recall backup etc Media The Barcode of the media being used by the system job Started The time the job was started
100. ist SATA drive missing Possible cause SATA drive not inserted correctly Suggested action Shutdown the Appliance Remove then re insert the drive fully in its drive bay Power on the Appliance Contact Alliance support if the problem is not resolved Unable to add a user Possible cause Invalid user name Invalid password Suggested action Ensure that no special characters are used Ensure that no special characters are used Unable to connect to network share Possible cause Incorrect username or password Suggested action Ensure the correct username and password is used to connect to the Appliance Comments A missing SATA drive can be determined from the Diagnostics Storage Devices page of the web browser interface Comments Use the following A Z a z 0 9 hyphen and _ underscore Use the following A Z a z 0 9 hyphen and _ underscore Comments Administrator s Guide 810 102532 04 Rev B 158 Troubleshooting Table 9 1 Archive Appliance Troubleshooting checklist Network service not started Incorrect hostname or IP used The client username does not exist on the Appliance The client username does not have permissions to access the share Host has been denied access Select Network Services Ensure the correct network services have been started on the Appliance Use the correct hostname or
101. itable to all sub folders and files It will NOT reset existing ACLs Note On systems with large numbers of files this operation may take an extended period of time to complete When the ACLs have been satisfactorily set click J Es to save the changes Searching files At present the only criteria for searching files is the deleted status However in the future enhancements are planned to search the File System Catalog FSC using other attributes A selected archive can be searched to produce a downloadable file containing all deleted files Once the search button has been clicked a progress bar will appear to indicated the status of the search The user may want to return to the interface as a later date to download the result as the search may take some time The duration of the search will depend on the number of files in the File System Catalog FSC Search Storage Files Search Deleted Files For Archived v Searching in progress 11 Once the search has completed the search results file is available for download Administrator s Guide 810 102532 04 Rev B CH Search Storage Files Search Deleted Files For The list of deleted files for Archivel has been created click to download gt Plasmon UDO Archive Appliance ARCHIVE APPLIANCE Chapter 6 Data Protection menu 810 102532 04 Rev B g9 Data Protection menu Data Protection Note Data protection in this con
102. ive Appliance DIDONE Tce UDO Guard The Data Protection UDO Guard page provides access to the configuration of UDO Guard The Archive Appliance employs the optional UDO Guard protection to ensure that media cannot be read outside of it s host Appliance UDO Guard is a low level drive function that protects user data by preventing the drive from spinning up and therefore reading the media unless the correct security key is provided in advance When UDO Guard is enabled the user must provide in the form of alphanumeric passwords e An Administration Key The Administration key is unique to the Appliance and forms one half of the key pair required to lock and unlock the media for any UDO Guard protected archives in the Appliance e An Archive Key The Archive Key must be provided for each protected archive within the Appliance An Archive Key is unique to an individual archive and forms the second half of the key pair required to lock and unlock the UDO media associated with it Once entered the Administration and Archive Keys may be only changed as long as no media is locked using the key pair For each archive the system uses the key pair Administration Key and Archive Key to calculate a UDO Guard Key that is unique to that Archive and that Appliance Once media has been protected using the key pair neither the Administration nor Archive Key can be changed The keys are stored in an encrypted format the Administration
103. k Configuration Interface Usage CIFS Z ethO v eth1 Z ethO v eth1 z ethO v eth1 Z ethO eth1 Z ethO eth1 MKE If the Appliance has multiple network interfaces it is possible to select which interface to use on a per protocol basis By default all protocols use all interfaces 9 Click save to save the changes Setting a static IP address 1 From within the Network Configuration Network Interfaces page click on a network interface s name Network Configuration Network Interfaces Update Narre athi Enabled tay DHCP O IP Address 10 4 2172 9 Metrnask 255 255 2550 3 Defaull Gatierry 10 4 2 20 3 Create a bond with portis ahi O Band Mode Fault Tolerance Load Balance Elhami MAC Address DIH 4E MM 44H Speed 1 Gbps Full Duplex Sent Brlas BRAKES Received Bytes Jaap Link Sdalus ww 2 Clear the DHCP check box gt Plasmon UDO Archive Appliance Network Settings 3 Enter the IP Address Netmask and Default Gateway The network administrator can provide these details 4 Click the save button Creating a static hosts table Static host name configuration is generally not required In some rare situations it may be beneficial to configure a host name for notification and ftp software installation when the host name is not available via DNS 1 From within the Network Configuration page click on the Hosts tab Network Interfaces Netwo
104. k history to view the Notification Log Table 1 Notification Alert Threshold Levels Level Meaning Emergency alerts reguire immediate action Setting the Alert Threshold Level to this level will only send notifications of Emergency alerts Critical events reguire that action must be taken urgently This level of notifica tion includes notification of both Critical and Emergency events Warning events need actioning as soon as possible to keep the Appliance oper ating at maximum efficiency This level of notification includes Warning Critical and Emergency events Info alerts may require some action to be taken This level of notification includes Info Warning Critical and Emergency events NET Normal events reguire no action This PHIL we r pais notification level includes all events EED Plasmon UDO Archive Appliance Notification Notification history The Appliance keeps a log of all notifications that it has sent and it is strongly recommended that this log be reviewed and cleared regularly 1 From the menu bar select System Notification 2 Click the history button Sytem Moetificatian Mintory Total 144 rise Page V of 18 I e JK nnn tii s bra SUN 15 AN MO Nemal Wee Rarincaitelion Uiar ederan barm MLA 2 003 har bogi in da SOLOS 14 JE NE Hsm Wed Aaminin Liter laden bnm 1042 MIA hae taggad in ee SOMO ti ra Tit Hema Web Medrmirevirali en User edveni
105. ll be ejected Remove the cartridge Another may be inserted Other errors Other error messages are LiBrars Full The library cannot take any more media Offline some media or purchase an extension library Media check Failed General library hardware error Contact Alliance Technical Support Move Failed Hardware problem with the library picker Contact Alliance Technical Support Removing UDO media If any disks have failed an administrator will receive an alert via the configured method see page 26 telling them which media needs removing When this happens remove UDO media from the Appliance via the Mailslot Media can also be removed for Offline Media Management see page 183 Removing failed UDO media via the mailslot 1 Press any key to display the top level Ade disk menu 2 Press next three times to display Service Menu 3 Press sel to display the ervice Menu sub menu 172 Plasmon UDO Archive Appliance Adding UDO media 4 Press next or prev to display the required option Remove dirty disk Failed data disk or Failed backup disk 5 Press sel The library picker will automatically select the first disk to be removed 6 Remove the cartridge from the Mailslot The Remove Disk submenu will be displayed once more 7 Repeat the above steps until all failed media are removed Cleaning Media A UDO cleaning kit is available from Alliance To remove dirty media select Remove dir
106. n offline media is returned to the Appliance using the same procedure as for closed offline media see Returning offline media on page 194 When open offline media is returned to the Appliance it should remain in the library for sufficient time to allow the Appliance to complete the migration operations required This ensures that the open offline media is synchronized with the primary media pool The web interface Diagnostics System Jobs page indicates any migration jobs associated with the open offline media identified by the job type CopyMig that are incomplete Once all migrations have completed the open offline media can once again be removed from the Appliance and stored offsite 192 Plasmon UDO Archive Appliance Open Offline Media Note During the course of updating the open offline media may become full In this case the media is closed and can be offlined according to the normal offline media procedure A spare piece of media is then assigned as the open offline media It is possible therefore that the media to be removed following an update may bear a different barcode to that inserted into the Appliance This can be confirmed by viewing the Storage Offline Media page of the web interface The sequence of operations for updating open offline media is as follows 1 Return the open offline media to the Appliance see Returning offline media on page 194 Add any blank media Return any closed offline
107. n the source Appliance open the Data Protection Replication page The Active tab is displayed by default Active P Passive NI Data Protection Replication List Total 0 Entries Page 1 of 1 Local Archive Remote Archive Remote Host Enabled Last Job Logs 2 Click add The Data Replication Active Replication Sched ules Add page is displayed Data Protection Active Replication Schedules Add Passive System Options Passive Host 3 User Name admin FG Password ee MEU Passive Archive 3 Daily Schedule Start Time 2 Mm 00 amp Select the source volume from the Archive drop down box Enter the IP address or the Hostname of the target Appliance in the Passive Host field Enter the user name and password for the replication selected in Step 4 on page 109 Click connect Select the Passive Archive from the drop down box Set a Start Time using the drop down boxes Click add 0 Go to the System Services page and enable the Replication service poma ma ie am no Plasmon UDO Archive Appliance Replication Editing Replication Details 1 On the source Appliance open the Data Protection Replica tion page 2 Click on the Active Replication schedule to be edited Data Protection Active Replication Schedule Update Passive System Options Daily Schedule 3 Edit details as required Note Passive Archive and User Name cannot be changed 4 Click sa
108. nable tick the Advanced Search checkbox Network Users Le User Mame FS FB Atenced Seach FI E Total 162 Entries Page 1 of 17 Full Mama li Email GI ou li ser Name It is possible to search using a user s User Name Full Name Email or OU Organisational Unit and the asterisk may be used as a wild card This search is not case sensitive Administrator s Guide 810 102532 04 Rev B Em Adding a User 1 From the menu bar select Network Users Network Learg ice Var name E Advanced euch CD Total 6 Entries Page 1 of 1 L Re tt x x sl 2 Click MEN The Network Users Add page is displayed Network Users Add Metvenrk File Sharing CI Ftepicanion CI FTP O gsH O m Administrator C Ritad only Administrator C Gporator C 3 Enter the User s Name A User ID is automatically generated Note User ID UID and Group ID GID are used to control file access All file changes will have these IDs set for Owner Owner Group and other ACL entries Once an ID has been assigned to a file object it cannot be easily changed 4 Enter a Description for the User 5 Select a Primary Group for the user to be a member of The default group is def_group gt Plasmon UDO Archive Appliance Network Settings 6 Inthe General Group Definition area additional groups may be selected for the user to be a member of Click any required group s in the Group list CTRL click to select more th
109. nd AA638 models To return offlined media via direct slot access Using the Web interface shut down the Appliance 2 Open the library rear door 3 Referring to the slot map on page 203 return the offlined media to the lowest numbered available and unassigned slots 4 Restart the Appliance The Appliance will rescan the contents of the library and update its inventory 196 Plasmon UDO Archive Appliance Library slot maps Library slot maps The following diagrams show slot assignments and availability and are to be used when returning offlined media via direct slot access Warning Media must not be inserted into the utility slots as these are used by the Appliance to rotate media AA16 32 Appliance Mailslot Utility Slot Utility Slot Drive 2 Drive 1 Administrator s Guide 810 102532 04 Rev B Offline Media Management AA80 2 drive Appliance Mailslot Utility Slot Utility Slot 1 2 3 24 80 198 Plasmon UDO Archive Appliance Library slot maps AA80 4 drive Appliance Mailslot Utility Slot Utility Slot Drive 4 Drive 3 Drive 2 Drive 1 Administrator s Guide 810 102532 04 Rev B Ez Offline Media Management AA174 2 drive Appliance Mailslot Utility Slot Utility Slot 1 2 3 1 4 Plasmon UDO Archive Appliance Library slot maps AA174 4 drive Appliance Mailslot Utility Slot Utility Slot 1 2 3 166 62 Admi
110. ned Scanning Media which is in the process of being scanned Scan failed Media that cannot be scanned by the appliance Spare Unused and available pieces of media in the spare pool i e not assigned to any archive Open Media assigned to an archive and with data still being written to it Closed Full media Closed media can be taken offline once the required period of time has elapsed to ensure it is included in a backup Backup The number of pieces of backup media in the system Alliance recommends that two pieces of backup media are kept in the Appliance at all times Suspected Dirty Media with errors that are suspected of being dirty by the system Media suspected as dirty should be cleaned Has Errors If the Appliance scans the media and encounters a volume that was unexpected i e media has been manually moved from it s original slot within the Appliance or media from another Appliance is introduced into the library the media will have the Has Errors gt Plasmon UDO Archive Appliance Needs recovery Media is in this state prior to being resynchronized during a system recovery Failed to initialize Media in the Appliance that have failed to initialize Media in this state does not contain any useful file information and can be safely removed from the Appliance using the keypad interface Failed to unlock Media in the Appliance which are protected by UDO Guard and
111. nistrator s Guide 810 102532 04 Rev B Offline Media Management AA174 6 drive Appliance Mailslot Utility Slot Utility Slot 1 2 Drive 6 Drive 5 Drive 4 Drive 3 Drive 2 Drive 1 nr Plasmon UDO Archive Appliance Library slot maps AA238 AA438 and AA638 Appliances Optional Expansion Optional Expansion Col 1 Col 2 Col 3 Col 4 Col 5 Col 6 Col 7 2 5 8 56 59 Magazine OANA UBRWN o 210 213 234 237 H amz kK naaz8a AA638 J Administrator s Guide 810 102532 04 Rev B Offline Media Management Page left intentionally blank nr Plasmon UDO Archive Appliance ARCHIVE APPLIANCE Chapter 13 Glossary of terms 810 102532 04 Rev B 205 Glossary of terms Glossary of terms The glossary below describes the meaning of some common terms used throughout the Appliance Administrator s guide Table 13 1 Term Meaning Archive An archive is a set of system resources allocated for the storage of data Cartridge The plastic housing that contains and protects the UDO media CIFS Common Internet File System the network protocol used by the Archive Appliance to allow access by windows clients Degraded A RAID becomes degraded when one of a it s member disks fail DHCP Dynamic Host Configuration Protocol a method by which IP information is dynamically assigned to a client compute
112. ons to complete the installation Load from ftp server FTP 1 Reboot the Appliance into maintenance mode via the Shutdown menu From the menu bar select System Software Update Click on the FTP tab The System Software Update FTP page opens w N nr Plasmon UDO Archive Appliance Update the System Software htt Load from deskto Load from ftp server ftp System Software Update FTP amp Username support 3 amp Password NE z o FTP Server name or IP address ftp plasmon com 3 amp Software Image Path and File name Archive APpliance AA 4 08 24 6 4 Contact Alliance technical support for the FTP server and login details Enter them into the Username Password Server name or IP and Software Image Path and File name fields 5 Click transfer to begin the software update Follow the on screen instructions to complete the installation Administrator s Guide 810 102532 04 Rev B CH Notification The Appliance can notify system administrators of system events and errors by e Email Simple Mail Transfer Protocol SMTP Notification see below Simple Network Management Protocol SNMP Notification see page 26 A history of the notifications can be viewed via the Web interface and should be regularly reviewed and its contents cleared see page 29 Both email and SNMP notification services can be running at the same time Configure Email SMTP
113. ory to ensure that backup files from one Appliance are not overwritten by the backup files of another 3 Click the connect button to ensure the supplied details are cor rect 4 Click save 102 Plasmon UDO Archive Appliance Data Protection Monitor the backups 1 From the menu bar select Data Protection Backup Status Data Protection Backup Status Current Status System is backed up Last Successful Backup Started 2008 05 06 02 01 02 Completed 2008 05 06 02 03 52 Backup Target UDO Barcode AAAAATIO Backup Method Incremental Start Date and Time 2008 05 08 02 01 00 Backup Target UDO Number of Backup Media Available 0 2 The following information is displayed Current Status The backup status of the Appliance If there is an error preventing backup it will be presented here Last Successful Backup The time and date that the last successful backup started and completed along with the target UDO or Network and information relevant to the tar get Barcode for UDO media remote target for Network backups Next Scheduled Backup The date time and target for the next scheduled backup This section also displays the number of backup media available Note The number of backup media is not displayed if Network Backup is configured Perform an unscheduled backup 1 From the menu bar select Data Protection Backup 2 Click start A backup will begin immediately Administra
114. owing minimum settings Minimum File Age 10 Secs Minimum Wait Time 10 Secs Minimum Number of Migration Files 1 Minimum Migration size 1 MB and the following maximum settings Administrator s Guide 810 102532 04 Rev B Ca Maximum Wait Time 10 minutes Maximum Number of Migration files 1000 Maximum migration size 100 MB Migration will occur as soon as at least one file larger than 1 MB becomes eligible for migration by remaining unchanged for 10 seconds or more and no other files have become eligible for migration within the last 10 seconds Even if not all of the minimum criteria are met a migration will occur at least once every 10 minutes or sooner if the number of files eligible for migration number more than 1000 or become collectively larger than 100 MB in size EXAMPLE 3 Less frequent greater data volume With the following minimum settings Minimum File Age 10 Secs Minimum Wait Time 1 hour Minimum Number of Migration Files 1000 Minimum Migration size 100 MB and the following maximum settings Maximum Wait Time 4 Hours Maximum Number of Migration files 10000 Maximum migration size 4 5 GB Migration will occur as soon as at least 1000 files larger than 100 MB in total become eligible for migration by remaining unchanged for 10 seconds or more and no other files have become eligible for migration within the last hour Even if not all of the minimum criteria are met a migr
115. permitted at any time after the file is written and multiple versions of the file are stored If No is selected a WORM filesystem is created After the write commit period has expired no further file changes are permitted 10 Enter a Write Commit Period in seconds minutes or hours This sets the time period after the file is closed during which file updates can be made After this time period has passed no further changes are permitted 11 Select the Number of Copies of the file to make Copies are made on separate UDO media and can be offlined to provide an additional level of data protection 12 Click to continue The Storage Volumes Volume Add page Migration Policy tab opens f archive N Storage Volumes Migration Policy Update Migration Policy Name Archive 3 To be eligible for migration data must meet all of these criteria and not be in the migration exclusion list Minimum File Age 10 s v G Minimum Wait Time 20 s v 3 Minimum Number of Migration Files 1 G Minimum Migration Size 2 MB v G Data that meets any of these criteria becomes eligible for migration Maximum Wait Time 30 m y 3 Maximum Number of Migration Files 10000 G Maximum Migration Size 4608 MB v Open Volume Limit g 2 No file splits 3 Migration is the process of reading files from the cache and writing them to UDO media As files are written to the
116. play context sensitive online help O Return to the Web interface System Status page a Log out of the current Web interface O session Online help Each page of the Web interface provides access to an associated online help page To access help click the O icon at any time The Appliance Help page will open in a pop up browser Window e g Help The Diagnostics Storage Devices page shows the devices attached to the Appliance and their status Hovering the mouse pointer over a device will display a Tool Tip for that device giving further information an example of which is shown below lt gt gt Plasmon UDO Archive Appliance System Status page features Tool Tips Wherever the zj icon is present hovering the mouse pointer over it will display a relevant Tool Tip e g G Tick the box to allow Network File Sharing for the user Select a graup or groups for the user to be a member of This does not need to be cornpleted when the user is created Certain devices also have Tool Tips that provide diagnostic information These are Administrator s Guide 810 102532 04 Rev B Volumes and Volume Groups SATA Drives RAIDs Controllers Flash Media Attached Libraries SATA HOD E Name sda Vendor Hitachi Model HDT72502 Type SATA Channel 0 0 0 0 RAID Member Yes The Archive Appliance Page left intentionally blank o Plasmon UDO Archive Appliance
117. plying power from a separate source usually a battery when mains power is not available UDO Ultra Density Optical Alliance s optical disk format designed for high density data storage WORM Write once read many storage media that can only be written to once but read from multiple times EED Plasmon UDO Archive Appliance Page left intentionally blank Contact details Alliance Storage Technologies Inc 9925 Federal Drive Colorado Springs CO 80921 USA Sales Support email sales astiusa com email tech support astiusa com web www astiusa com www plasmon com Tel 719 593 7900 Tel 877 585 6793 719 593 4437 Fax 719 593 4164 Fax 719 593 4164 Aae Plasmon Storage Technologies Ine
118. provided are lt Barcode The barcode of the media shared by A and B side e Archive The Archive which the media is assigned to e Location Online Offline Pool The media pool that the media belongs to Date Opened The date the media was initialised into the pool Date Closed The date the media was closed e Usage Percentage of storage on media used by file or meta data e Status Media s open closed status Note It may be to have a percent utilisation greater than zero without any data files appearing on the media This would be due to meta data migration e g file rename ACL changes and file delete events being archived without any file data The media detail page also provides the interface for extracting a file inventory for a that media side A and B By pressing the media inventory list will be generatated and prepared tor Administrator s Guide 810 102532 04 Rev B m download Once the media list is available for download a hyperlink will appear Index last updated at 2009 11 09 02 11 54 To update the index click update create list update The list of files on the media has been created click to download When selecting the hyperlink the csv Comma Separated Value file will be automatically downloaded This file can be loaded into any spreadsheet application for further analysis The inventory details are updated every night and do not need to be updated for closed medi
119. r Directory A file system entity which contains a group of files and or other directories DNS Domain Name Service Translates meaningful domain names into IP addresses for network communication Ethernet A standard for sending data packets across networks FSC File System Catalog FTP File Transfer Protocol a protocol used for transferring data files across a TCP IP network 206 Plasmon UDO Archive Appliance Term FQDN GUI Host Hostname Hot spare HTML IP Address LAN Migration Glossary of terms Table 13 1 Meaning Fully Qualified Domain Name A fully qualified domain name is an Unambiguous domain name that specifies the a computer s position in the DNS tree hierarchy absolutely Graphical User Interface A program which allows a user to interact with computer systems without typing commands directly A computer attached to a network A name by which a host is known to other hosts on a network A Hot spare disk is used to replace a failed or removed SATA drive in a RAID configuration HyperText Markup Language The text based language used to transmit web pages for interpretation by browser programs Internet protocol a data oriented protocol used for communicating data across a network Internet Protocol Address uniquely identifies the Appliance on the TCP IP network A Local Area Network is a computer network covering a small geographic area Moving file
120. ration status and history are available in the General tab General ASE ABS Storage Files Search File Details General File Details Name ASTI logo bmp Path Archive1 default MANUALS product File status Online Size 134 5KB Archive Archive Modification date 2009 09 14 11 50 Generations 2 Last migration type meta data Generation Details 2 1 1 AAAH282 A meta data 2009 10 02 11 34 321146797824 1 1 1 AAAH282 A data 2009 09 29 15 47 321084328960 Display all generation types v File Details File details represent all the file information relevant to the archiving status of the file e File status Access status of file Online Offline Nearline Dirty Excluded status Online File is on the RAID given fast read performance Offline Media of file has been removed from library Nearline File is not on RAID but is located on media which is still in the library Dirty File has not been migrated yet Excluded File or parent folder has been explicitly excluded via migration exclusion list e Archive Name Name of archive this file folder is stored in e Generations Number of modifications The first generation is the initial file create A generation by not always be a file content change but could be a meta data modification e g rename e Size Size of the data e Modification Date Last time this file was modified e Last Migration Type Last migration type metada
121. re or click browse to browse for a location 5 Tick the relevant Protocol box es This defines how the Users may access the Share The Appliance can share files via Common Internet File System CIFS Network File System NFS and File Transfer Protocol FTP 6 Tick one or more Attributes box This defines what access privileges Users will have on the Share Administrator s Guide 810 102532 04 Rev B Cae Note Read only Guest and Hide are global attributes and will be set across all protocols selected above Read only write access is denied through the connecting protocol even though the AA file system is writable Guest no authentication required anybody can access the share Visible share may exist but it is not advertised to the network unless ticked 7 Click next gt gt The Set Access tab is displayed Network Shares Add Set Access CIFS Hosts CIFS Admin NFS Attributes CIFS Attributes Protocols RName rchive Ki Location Archive2 default Archi Owner and Group iiid foot amp Owner Group jot ti e Access Brot a add laj 8 The currently logged in user and group are displayed as the default Owner and Owner Group Click to browse for a specific user 9 To give specific users access to the share click METIH and select from the user list all local Active Directory and LDAP users are displayed 1 O Click K
122. rk Configuration Hosts Total 2 Entries Page 1 of 1 This page can be used to specify network hosts which are known to the Appliance so that the Appliance may communicate with them if the DNS service is not available or in the event of a DNS failure 2 Click add to add a new host Network Configuration Hosts Add IP Address 6 Host Name s a G 3 Enter the IP address and Hostname and click add DNS configuration for Windows Active Directory When using Windows Active Directory it is essential that the primary DNS address entered when following step 5 of the network configuration procedure see page 34 is one of the AD domain s specified nameservers To determine the IP address of the nameserver 1 Using a Windows PC on the same AD domain as the Appliance select Start menu gt Run 2 Type cmd and press Enter to open a Windows Shell 3 Atthe command line enter nslookup followed by the domain name entered in step 3 of the network configuration procedure Press Enter Administrator s Guide 810 102532 04 Rev B Cae 4 Consult the network administrator to determine which of the displayed IP addresses should be used as the primary DNS address Bonding network ports The A12 Appliance has two ethernet ports which can be bonded to provide either fault tolerance where one ethernet card is in use and the other is kept as a backup in case of failure or load balancing where the two ethernet cards s
123. roups Update page is displayed Hetwork Groupe Update 3 Change the group s Name and Member s as required 4 Click save to save the changes Administrator s Guide 810 102532 04 Rev B Deleting a Group 1 From the menu bar select Network Groups Network Groups local v name G Name am def group 2 Click the Name of the Group to be deleted The Network Groups Update page is displayed Network Groupe Update 3 Click delete 4 A warning message is displayed Click delete to confirm deletion of the Group gt Plasmon UDO Archive Appliance Network Settings Shares A network share is a directory on the Appliance that can be accessed by other hosts across the network The Network Shares page allows viewing editing and deletion of shares from the Appliance It is also used to view active connections and open files and configure access control lists ACLs for each share Adding a Share 1 From the menu bar select Network Shares Network Shares Total O Entries Page 1 of 1 Read Name Location SMB NFS FTP Sni 2 Click META The Network Shares Add Protocols page is displayed Network Shares Add Protoces Set Access CIPS situa CUPS Heats CIPS admin NPS arnes Name Grocation fAreteve2 detault lt 9 IFS gus O grep O xp Read only O y Guest O y Visible C O 3 Enter a Name for the Share 4 Enter a Location for the Sha
124. s from the Appliance s RAID storage volume to UDO media Administrator s Guide 810 102532 04 Rev B 207 Glossary of terms Table 13 1 Term Meaning NAS Network Attached Storage dedicated data storage technology which can be connected directly to a computer network to provide centralized data access and storage to heterogeneous network clients Network Shares A network share is a location on an Archive appliance accessible via any of the configured network protocols NFS Network File System the network protocol used by the Appliance to allow access by Unix and Linux clients Operating system A program that manages system resources and provides a user interface and an application interface making it possible for programs to run Partition An area of hard disk or RAID reserved for a particular operating system or application RAID Redundant Array of Inexpensive Disks a data storage scheme using multiple SATA disks to share or replicate data among the disks for the purposes of data protection Recall Copying files that have been migrated to UDO media back to the RAID storage volume Resync Following a single disk RAID failure data on the remaining operational disk s is used to rebuild the data set on a replacement disk ne Plasmon UDO Archive Appliance Glossary of terms Table 13 1 Term Meaning SATA Serial Advanced Technology Attachment a computer bus technology designed for transfer o
125. smon UDO Archive Appliance Storage of offline media Organising offline media To aid location following Offline media return requests media barcode labels feature a unique 7 digit alohanumeric coding scheme to aid the logical organisation of offline media This numbering scheme is also colour coded to aid in the visual location of barcodes 1 All media bearing the same sixth digit 3 in the illustrated example should be grouped together and arranged in numerical order according to the seventh digit Administrator s Guide 810 102532 04 Rev B cm Offline Media Management 2 The media should then be grouped according to the fifth digit H in this example TOMI AHS IMENIH MOM MM AAS T NN KRESE MT MM zaaaase MENU A l AAA ATA I saaasao WC myi _ Siti MEJ Siva 3 This should be continued until all media are organised for easy referencing E a ene TIT RAAE TNT aamasse WNIT K VONN RAR WT Se MEU V MLIN KRAREZA MILI V lai ura T TTI saaaizo METU Was Sy TV AKAs MIN WNT zaaaez WENO WN namakse WM z WVU Bi EU II AAAAKS na ei Smee MENIL V Too EIN ai iii a MU al miga 190 Plasmon UDO Archive Appliance Storage of offline media To locate a piece of offline media for example media barcode DGFGH71 1 Read the first digit on each of the media barcodes until the required first digit D in this example is located 2 Switch to the second digi
126. story to view the Notification Log Configure SNMP Notification 1 From the menu bar select System Notification 2 Click on the SNMP tab The System Notification SNMP page opens System Notification SNMP Enable Notification C id ET Community public 5 Contact Hame yt Darai fi Hi Contact Location pye locaicn li Bel kai Noi liznilam Hariplania BU TRAP Address 0 E TRAP Community String Mer Threshold Level 3 Tick the Enable box to enable the SNMP notification service 4 Enter a GET Community String By default the Appliance does not use Community Strings to authenticate sent notifications However if required a Community String can be entered here to enable this function Administrator s Guide 810 102532 04 Rev B Cay 5 Enter a Contact Name for SNMP notifications The Contact Name specifies the person to contact for the host and how they may be contacted e g John Smith X 1234 smith alliance com 6 Enter a Contact Location for SNMP notifications The Contact Location lists the geographical location of the Appli ance e g Appliance 1 Server Room 2 Alliance HQ UK 7 Enter the TRAP Address IP address and TRAP Community String of up to five SNMP notification Recipients 8 Select an Alert Threshold Level for each recipient These are described in ab e 1 9 Click save to save the changes test alert to send a test notifica tion to each recipient or clic
127. system disk has been rejected by the system and the system has detected the disk is about to fail The disk is online is a system disk has been marked as a Spare disk and the system has detected the disk is about to fail The disk is resynchronising The disk is offline or is physically missing from the Appliance 128 Plasmon UDO Archive Appliance Storage Devices Table 7 1 Disk status icons Icon Meaning The disk is faulty The disk is faulty and is not part of a RAID 00 HO RAIL The disk is faulty and has been rejected by the system Q RETECT The disk is faulty and is a system disk The disk is faulty is a system disk and is not part of a RAID Q Q HO RAIL The disk is faulty is a system disk and has been rejected by the system Q RETECT Administrator s Guide 810 102532 04 Rev B Ez Diagnostics menu Other status icons able 7 1 describes the other status icons and their meaning Table 7 2 Icon Meaning This icon represents an internal controller card This icon represents an external controller card i e the interface to an external device attached to the Appliance This icon represents the Appliance s UDO library This icon represents an online UDO drive This icon represents an offline or faulty UDO drive 130 Plasmon UDO Archive Appliance UDO Drives UDO Drives The Diagnostics UDO Drives page is used to enable or disable the library s UDO
128. t and continue reading each of the media until the required second digit G in this example is located 3 Continue this process for all seven digits to locate the required media Administrator s Guide 810 102532 04 Rev B CM Offline Media Management Open Offline Media The open offline media functionality is provided to allow open media to be stored offsite providing an additional level of data protection in low frequency migration usage scenarios It is important however that open offline media be regularly returned to the Appliance to allow any files migrated since the media was offlined to be added ensuring that the open offline media is kept as up to date as possible The regularity with which open offline media is returned is dependent on the frequency of migrations during normal usage and the allowable time for the data to exist in a single location Alliance recommends that a regular schedule for returning open offline media is established and is based on these considerations Open offline media should be stored separately from closed offline media at the offsite storage location to ensure that closed media is not incorrectly returned to the Appliance instead of the open offline media Open offline media can be identified on the Storage Offline Media page of the web interface by a tick in the Open field for the media The barcode can then be obtained and the correct media selected at the offsite storage location Ope
129. t between them Replication Check that both schedule Appliances still have removed their replication schedule configured Passive volume Enlarge the Passive full volume to match the Active volume 162 Plasmon UDO Archive Appliance Troubleshooting Table 9 1 Archive Appliance Troubleshooting checklist Files on the Active Return offline media volume were to Appliance offlined before replication took place Hardware failure Contact Alliance support Administrator s Guide 810 102532 04 Rev B 163 Troubleshooting 164 Plasmon UDO Archive Appliance ARCHIVE APPLIANCE Chapter 10 Using the Keypad interface 810 102532 04 Rev B 165 Using the Keypad interface Configuration Setting the IP address 1 With the Appliance switched on and connected to the host LAN Network press any key to display the first item in the top level menu on the LCD panel If already in a submenu press esc a number of times until the Add disk menu is displayed 2 Press next twice to display the Edit ConFi uration menu 3 Press sel to enter the submenus the first sub menu is for setting the IP address 4 Press sel to display the IP address Initially the current IP address is displayed in standard dotted decimal format with the first digit selected ready for editing 5 Press 1 and 1 to change the value inside the brackets the first digit in any group of three can only be setto 0
130. ta or data Metadata changes include file rename and ACL changes Administrator s Guide 810 102532 04 Rev B Generation Details Each file system modification migrated to UDO is recorded in the Generation details table e Generation Details Migration detail table which is ordered by migration number The most recent migration is shown first with the highest generation number Number Sequence number of this migration event Number 1 is the first migration event Copy Copy identifier 1 1 is copy one of a total of one copy while 1 2 is the first copy of a total of two copies Barcode The barcode label of the media which contains this copy of the file Side The media side which contains this copy of the file Type Metadata or Data Metadata changes include file rename and ACL changes Migration Date The date this change was migrated to UDO media Migration ID The migration ID identifies the migration job which wrote the file to UDO Migration IDs are useful for auditing the the archive process Setting or modifying an ACL Clicking on a file or folder will open the Storage Files Access page From there the access privileges known as Access Control Lists or ACLs Groups and Users can be changed To change a Group s or User s access privileges set or modify the group s or user s ACLs 1 From the menu bar select Storage Files gt Plasmon UDO Archiv
131. ted and active restart SSM and run self test run migration selftest and check hardware status check hardware status and archive resource restart SSM and run self test Comments run migration selft test to confirm archive is healthy problem with hardware or resources review media inventory and UDO drive status 180 Plasmon UDO Archive Appliance Troubleshooting Table 9 1 Archive Appliance Troubleshooting checklist Failed update the RMDB Administrator s Guide 810 102532 04 Rev B Cz Troubleshooting Table 9 1 Archive Appliance Troubleshooting checklist Backup failure Possible cause Suggested action Comments No backup media Add backup media in Appliance Backup media Replace media dirty damaged Backup media at Replace media Media can be re end of life written approximately 5 000 times Administrator Notified that a dirty shutdown was performed Possible cause Suggested action Comments Power failure Connect to a UPS A UPS is recommended Connected to a Check the serial link UPS but did not to the UPS shutdown before UPS battery discharged UPS service not Select System started Services and start the UPS service Administrator notified that the RAID has degraded Possible cause Suggested action Comments Hardware failure Contact Alliance support se Plasmon UDO Archive Appliance Troubleshooting Table 9 1 Archive Appliance Troubleshooting checkl
132. text refers to the protection of Archive Appliance system and configuration data It does not re fer to the protection of user data files Backup System and configuration data may be backed up either to RW UDO media stored in the Appliance or across the network to a remote location Backups significantly increase the speed of a data recovery in the event that the system fails Even without a backup the data can still be recovered but will take significantly longer Creating a Backup schedule 1 From the menu bar select Data Protection Backup 2 The Data Protection Backup Status page is displayed 3 Click the Configuration tab The Data Protection Backup Configuration page is displayed Data Protection Backup Configuration Schedule Time 02 v Hour s 00 v Minutefs 2 Backup Target UDO O NETWORK 3 4 Select a time using the drop down boxes The backup will take place at this time every day 5 To back up to RW UDO Media click the UDO radio button and ensure that a piece of RW UDO Media is loaded into the Appli ance as backup media see Adding Backup UDO media via the mailslot page 169 6 To back up across the network click the NETWORK radio but ton 7 The Appliance is capable of backing up across either CIFS NFS or FTP Select the radio button appropriate to the protocol that is to be used 100 Plasmon UDO Archive Appliance Data Protection Network Backup using CIFS Click the
133. the volume ts part of a replication pair remember to also resize the volume on the Appliance hosting the partnered volume Administrator s Guide 810 102532 04 Rev B da 3 Click on the Archive tab Pe Media Type a TR Allow File Changes Yes v 3 Ge Naber of Copies o Unmigrated Available Cache Maximum Available Media Total Data Data Space Space Archived OB 0 19 8GB 44 56GB 11 48GB Status Open Closed Offline Available to offline Enabled ltems that may be edited are Allow File Changes Write commit period Number of copies Note Once a volume has been created the Number of Copies option may only be changed to 1 or 2 Information only fields are Unmigrated Data Shows the cumulative size of the files awaiting migration The value in brackets is the number of files awaiting migration This value includes directories files and file attribute changes Available Cache Space This value is the summation of the actual free space on the cache shown on the Volume tab plus the space currently taken up by releasable files which will be made available when the release watermarks are met see Release Policy tab Maximum Available Media Space Is the amount of media space available for migration assuming that all available media gets assigned to this archive If there are multiple archives configured then in practise this available media space will be smaller Total Data Archived
134. to remove it Warning When adding media via direct slot access do not move or remove any existing media from the Appliance Warning Backup media must not be added via direct slot access Adding media Referring to the slot map appropriate for the Appliance library model see page 197 add media to the lowest numbered available slots Important Do not place media in the Utility Slots Refitting the library side panel Insert the bottom of the library side panel into the library chassis Refit the screws to the front and rear of the library panel Close the library front door Replace the power cord Restart the Appliance The Appliance will rescan the contents of the library and update its inventory mnm ive AA238 AA438 and AA638 models To return offlined media via direct slot access 1 Shut down the Appliance 2 Open the library rear door 3 Referring to the slot map on page 203 add media to the lowest numbered available and unassigned slots 4 Restart the Appliance The Appliance will rescan the contents of the library and update its inventory Administrator s Guide 810 102532 04 Rev B a Using the Keypad interface Possible problems Disk errors If a cartridge is added that is the wrong format or that does not have a barcode two things will happen One of the following error messages will be displayed Wot UDO Media Invalid Barcodets Barcode not UniQue The media in question wi
135. tor s Guide 810 102532 04 Rev B cm Data Protection menu Recovery The Data Protection Recovery page allows various parts of the system configuration to be recovered Warning Recovery should only be started under the advice of Alliance Technical Support On a clean system with no archives the Appliance offers the following options e Full system from backup e Full system from media If the system already has archives the Appliance offers these options e Full system from backup e Single Archive FSC File System Catalog only e Single Archive FS File System only e RMDB Resource Manager Database only In general use the single archive options first if the problem is local to a specific archive This will be quicker than a full recovery The different recovery processes are described in detail below Full system from backup Warning This option will delete UNMIGRATED data and leave all files in the offline state Check for unmigrated data in the Storage Volumes page for each archive see Viewing and editing volume properties on page 73 This option recovers the entire system file systems and system databases settings from a backup Important Don t use this option if it is known or suspected that the problem is with one particular archive or the RMDB The steps that the system performs are e Restore databases and system settings from the backup Resync the FSC database to reflect changes on media
136. ty disk from the Service Menu To re introduce the cleaned media seeAdding Backup UDO media via the mailsloton page 169 or Adding Data UDO media via the mailsiot on page 170 Administrator s Guide 810 102532 04 Rev B 173 Using the Keypad interface Page left intentionally blank 174 Plasmon UDO Archive Appliance ARCHIVE APPLIANCE Chapter 11 Additional Library 810 102532 04 Rev B 175 Additional Library Additional Library An additional library can be purchased and attached to a host Archive Appliance to increase the total number of media slots available providing either significantly expanded data storage capacity and data migration throughput or providing fail over data protection Note Rewritable backup media cannot be added to the additional library to provide additional backup storage space for the Archive Appliance The additional library can only be used to provide increased data storage capacity The attached library can operate in one of two modes Slot Overflow In Slot Overflow mode the attached library is used to extend the available number of slots and drives Library operations are load balanced between the host Appliance and the attached library to increase data throughput and increase total storage capacity by using any available UDO drive and media in either library When an additional library is attached it will operate in Slot Overflow mode by default Pool per Library
137. urce volume and the Passive schedule resides on the Appliance containing the target volume Creating the Passive schedule 1 On the target Appliance open the Data Protection Replication page and click on the Passive tab ME TNA Passive Data Protection Passive Replication Schedules Total O Entries Page 1 of 1 2 Click add to open the Data Protection Passive Replication Schedules Add page Data Protection Passive Replication Schedules Add Archive Owner browse G 108 Plasmon UDO Archive Appliance Replication 3 Select the target volume from the drop down list and click browse Owner Browse fo ra Total 4 Entries Page 1 of 1 Domain Name Name Local S admin Local ravi Local But Local S uz 4 Click the user that is to be the owner of this replication volume Data Protection Passive Replication Schedules Add Archive Target_3 v Owner ERI f browse 5 5 Click create 6 A warning may be displayed that the volume contains data Click create again to confirm only if absolutely certain that the volume is available for use as any existing data may be overwritten 7 A link to the System Services page is displayed Follow it to start the Replication service if it is currently stopped Note All shares on a Passive Archive are read only Administrator s Guide 810 102532 04 Rev B 109 Data Protection menu Creating the Active schedule 1 O
138. ure 5 C to 55 C 41 F lo 131 F sta Range ble temperature Ideal Temperature Range O t0 25 C 50 F t0 77 F Maximum Humidity Range 3 to 90 RH non condensing Ideal Humidity Range 20 to 80 RH Note Alliance recommend the use of a media rack such as those produced by Engineered Data Products www edp usa com or www edpeurope com for the long term storage of offline media gt Plasmon UDO Archive Appliance Storage of offline media When to offline media For media to be eligible for OMM The media must be full of a closed state and in a valid backup The media s retention time must have elapsed or e The media must be in a secondary media pool that is designated as an Open Offline media pool see Viewing and editing volume properties on page 73 or e The media has been selected for offline via the media management user interface fo select for offline show all media that are candidates for offline on page 88 The Appliance will determine when either of the above criteria has been met and provide an indication of this in the Web interface Offlining media using the Keypad interface When the Web interface advises that media is eligible for OMM 1 Press any key to display the first item in the top level menu on the LCD panel If already in a submenu press esc key 4 on the Keypad a number of times until the Add disk menu is displayed 2 Press next to display the menu 3 Press sel
139. ve Administrator s Guide 810 102532 04 Rev B jo Data Protection menu Changing the Passive Replication Schedule Owner Note Changing the Passive Replication schedule owner in volves deleting and reconfiguring both the Active and Passive replication schedules specifying a new owner and changing the ACL s of all the previously replicated files on the target Archive This can generate a significant amount of file metadata on certain systems containing large numbers of files Ensure that it is abso lutely necessary to change the owner before proceeding 1 On the target Appliance open the Data Protection Replica tion page 2 Click on the Passive tab and select the Passive Replication Schedule to be changed by clicking on the name of the target archive Data Protection Active Replication Schedules Total 2 Entries Page 1 of 1 Remote Homi heer Tangati rabiti Finished Prb Target 10 4 2 16 Finished E 3 Click Delete At the system s request click Delete a second time to confirm deletion of the Passive Replication Schedule 4 Recreate the Passive replication schedule as described on page 108 specifying the new user to be assigned as the Sched ule owner 5 Open the Storage Browse page and click the name of the rep lication target archive 6 Click Access one Plasmon UDO Archive Appliance Replication 7 Click Add and select the user that has been assigned as t
140. ve to save the changes Note When the status of the NTP checkbox is changed the Appliance will reboot Ensure that no users are connected before proceeding gt Plasmon UDO Archive Appliance Managing services Managing services System Services Service Status Started Started Started Started E n Stopped Started Remote Management Started Started Started By Ie TI nej w The System Services page allows manual starting stopping and in some cases configuration of e CIFS Common Internet File System also known as SMB Server Message Block is the communications protocol used by Windows based operating systems to support sharing of resources across a network see page 16 NFS Network File System is a method of making a remote filesystem accessible on the local system From a user s perspective an NFS mounted filesystem is indistinguishable from a filesystem on a directly attached disk drive There are no configurable options for the NFS service however when creating shares using NFS Host Entry attributes must be configured see page 49 FTP File Transfer Protocol FTP is a protocol which allows a user on one host to access and transfer files to and from another host over a network see page 20 e Replication This service controls replication between the Appliance and a partnered Appliance see page 108 lt UPS Uninterruptible Power Supply Displ
141. vices UPS Configuration Minimum battery level before shutdown 0 v 8 Minimum battery time before shutdown minutes G Minimum battery level before shutdown Select the per centage at or below which the UPS will shut down the Appli ance Minimum battery time before shutdown Enter the mini mum UPS battery time remaining in minutes prior to the Appliance shutting down The UPS will initiate a shutdown of the Appliance when either of these conditions are met 3 Click save to save any changes Administrator s Guide 810 102532 04 Rev B C Update the System Software The System Software Update page enables updates to the system software to be performed using e Load from desktop HTTP from a local computer Load from ftp server FTP from the Alliance FTP server Load from desktop HTTP 1 Reboot the Appliance into maintenance mode via the Shutdown menu 2 From the menu bar select System Software Update The System Software Update HTTP page opens Load from desktop http System Software Update HTTP Software Browse Image File 3 Enter the Software Image File path to a local copy of the Appli ance software image or click browse to locate the image file 4 Click transfer to begin the software update Note The file transfer is controlled entirely by the web browser There may be no visual indication of transfer progress Follow the on screen instructi
142. xample a will locate all media which have the letter a in the barcode Containing files from Search for media containing files which are located below the specified folder Browse this button allows existing i e not deleted file folder to be located All search criteria can be cleared by clicking the ee button Once the criteria has been specified the search can be started by clicking the E button Storage Medla List Online OMlne Open ANUP CSS Auchnegt Primary 31 li Free ADTT Archit Primary 57 Frte Archie Primary 54 5 Open ADOT Archived Secondary 53 J Free Archive Primary i UDA T Open Such Primary 24 UDO1 1 Open Aching Secondary Be UCC 4 Opon Archiwa Secondaryt i 4 Open Medi 1 8 of 8 show made almada CE bak The show media drop down control subsets the search result list into available media that the actions can be applied to When selecting the Administrator s Guide 810 102532 04 Rev B actions only the media are listed which apply to the action The following actions are available e to close show media that are currently open and are availalbe to be closed e to scan show all media that can be rescanned e to select for offline show all media that are candidates for offline e to deselect for offline show all media that have been selected for offline Once one of the above actions has been picked the relevant media are then avail
143. y access the Appliance via FTP 3 Enter a Data Mode The data mode can be PORT Also known as Active mode PASV Passive mode FTP BOTH The FTP client defines the connection method PORT or PASV and the server responds accordingly 4 Enter a Connection Timeout This defines how long the Appli ance should allow an idle client to remain connected The timeout settings for connections are Short 30 seconds Medium 60 seconds Long 300 seconds The timeout settings for data transfers are Short 150 seconds Medium 300 seconds Long 1500 seconds 5 Enter the maximum number of allowable concurrent FTP client connections Max Clients 6 Enter the maximum number of allowable concurrent FTP con nections from the same IP address Max Clients per IP 7 Enter the maximum rate in KB s of FTP data transfer Max Transfer Rate 8 Click on the Security tab nr Plasmon UDO Archive Appliance Managing services The FTP Security page opens This allows entry of IP addresses and or hostnames to explicitly Allow or Deny FTP access to the Appliance Note When hosts are added to either the Allow or Deny lists all other hosts automatically become marked as the opposite unless they are specified otherwise J Configuration N System Services FTP Security Allow Hosts Security Deny Hosts 9 Click save to save the changes Administrator s Guide 810 102532 04 R
144. yphen e g Volume 01 and underscore e g Volume 1 4 Select a Pool that the volume should be in from the Select Volume Group drop down list 5 The Space Available is shown Caution Volume size can be increased after creation However the size of a volume can only be reduced by removing the volume from the volume group and restoring from backup we recommend that this only be performed by a Service Engineer We recommend that during creation the volume size is set to the minimum size that is likely to be required Enter an Initial Size for the volume 6 Click EEE Once the volume has been created the Appliance will return to the Storage Volumes page FA Plasmon UDO Archive Appliance Viewing and editing volume properties 1 From the menu bar select Storage Volumes User Volumes System Volumes Storage Volumes Archive 1 Archive Archives Archived ZO OGE 2ZO OGE ZO OGE 2ZO OGE 2 Click on the volume to view or update The Storage Volumes Volume Update page opens CET AT ATE ATE AL Storage Volumes Volume Update Name VOL 02 Storage Pool VG2 1637 32 GB free New Size 1 0 GB set ey Snapshots None Volume Usage m Free 1013 76 MB m Used 10 24 MB Items that may be edited are Name user volumes only To change the volume name type in a new name and click New Size To change the size of the volume enter a new size and click MEN Note If

Archive Appliance Administration Guide

Contents

Download Pdf Manuals

Related Search

Related Contents