USER MANUAL
Contents
1. Printer Setup 2 Printer Setup Release the printing mechanism and lift it Pass the labels through the label guides up to the tear off plate Adjust the label guides to the label width LABEL GUIDES Close the printing mechanism Printer Setup 2 Printer Setup 2 5 Installing The Label Supply Hub gt 1 Cores Installing the label supply hub for 1 cores gt 1 5 Cores Installing the label supply hub for 1 5 cores gt 3 Cores Installing the label supply hub for 3 cores Printer Setup 2 Printer Setup 2 6 Preparing For Tag Printing In tag printing the tag hole indicates the height of a label During adjustment the sensor must therefore be positioned directly below the tag hole as shown in the illustration The tag hole should be at least 3 mm in diameter to ensure correct functioning SENSOR POSITION Printer Setup 2 2 7 Printer Setup Connecting The Printer To The Host Computer e Please make sure that the printer is switched off e Connect the power cord to the AC adapter and connect the adapter to the printer e Connect the USB parallel cable to the printer and host computer e Switch on the printer The LED indicator should now lights up POWER SLOT A2 THE SOCKET OF THE WALL T Printer Setup USB PORT B1 USB PORT B2 USB PORT B2 USB PORT 2 Printer Setup 2 8 Installing The D2. O USER MANUAL G500 SERIES User Manual G500 series Version Rev 1 3 Issue Date 2012 11 07 P N 920 014011 00 n G500 G530 203 dpi 8 dot mm 300 dpi 12 dot mm 5 IPS 127 mm s 4 IPS 102 mm s 4 25 108 mm 4 16 105 7 mm Min 0 16 4 mm Min 0 39 10 mm Max 68 1727 mm Max 30 762 mm 32 Bit RISC CPU 8MB Flash 4MB ac lene 16MB SDRAM 1 25 4 mm Min 4 64 118 mm Max 0 003 0 06 mm Min 0 01 0 25 mm Max Max 5 127 mm AF ps 1 1 5 3 25 4 mm 38 1 mm 76 2 mm 981 300 m 1 18 Min 4 33 30 mm 110 mm Max 2 67 68 mm 1 25 4 mm EZPL GEPL GZPL auto switch GoLabel for EZPL only Driver Windows 2000 XP
3. Vista 7 Windows Server 2003 amp 2008 DLL x d Windows 2000 XP and Vista _ 039 S INSTRUCTIONS Please read the following instructions carefully e Keep the equipment away from humidity e Before you connect the equipment to the power outlet please check the voltage of the power Source e Make sure the printer is off before plugging the power connector into the power jack e ltis recommended that you connect the printer to a surge protector to prevent possible transient overvoltage damage e Be careful not to get liquid on the equipment to avoid electrical shock e For safety and warranty reasons ONLY qualified service personnel should open the equipment e Do notrepair or adjust energized equipment under any circumstances Safety Instructions P N 920 014011 00 1 Barcode Printer 1 1 Box Content Please check that all of the following items are included with your printer e Barcode Printer e Ribbon Hubs set of 2 e Power Cord e Empty Ribbon Core e AC Adapter e Label Supply Hub e USB Cable Ribbon e Label Stock e CD with QLabel software user manual m 9 A Barcode Printer 1 Barcode Printer 122 Getting To Know Your Printer gt Device Overview e Front View TOP COVER OPERATION PANEL FRONT COVER COVER OPEN BUTTONS Release buttons for opening the printer cover e Rear View FAN FOLD LABEL INS
4. 180 270 rotatable Bitmap fonts 90 180 270 rotatable single characters 90 180 270 rotatable Download Fonts Asian fonts 90 180 270 rotatable and 8 times expandable in horizontal and vertical directions Scalable fonts 90 180 270 rotatable 1 D Bar codes Barcode Code 39 Code 93 Code 128 subset A B C UCC EAN 128 K Mart UCC 128 UPC A E add on 2 amp 5 2 of 5 2 of 5 with Shipping Bearer Bars EAN 8 13 add on 2 amp 5 Codabar Post NET EAN 128 ITF 14 HIBC MSI Random Weight Telepen FIM China Postal Code RPS 128 GS1 DataBar Plessey 2 D Bar codes PDF417 Datamatrix code MaxiCode QR code Micro QR code and Aztec code Micro PDF417 Appendix Product Specifications 40 AP IX Product Specifications Model G500 G530 Code page 437 850 851 852 855 857 860 861 862 863 865 866 869 737 Code Pages Windows 1250 1251 1252 1253 1254 1255 1257 Unicode UTF8 UTF16 Resident graphic file types are BMP and PCX other graphic formats are Graphics downloadable from the software G500 U USB Device USB Device USB Device Interf G500 UP G530 UP Monaces Parallel Port Parallel Port USB Device G500 US Serial Port USB Device USB Device G500 UES Serial Port G530 UES Serial Port Ethernet Ethernet LED indicator READY Bi color Control Panel STATUS Control key FEED key
5. 4 IPS 102 mm s Print Width 4 25 108 mm 4 16 105 7 mm Print Length Min 0 16 4 mm Min 0 39 10 mm Max 68 1727 mm Max 30 762 mm Processor 32 Bit RISC CPU 8MB Flash 4MB for user storage Memory 16MB SDRAM Sensor Type Adjustable reflective sensor Fixed transmissive sensor central aligned Continuous form gap labels black mark sensing and punched hole label length set Types by auto sensing or programming Width 1 25 4 mm Min 4 64 118 mm Max Media Thickness 0 003 0 06 mm Min 0 01 0 25 mm Max Label roll diameter Max 5 127 mm Core diameter 1 1 5 3 25 4 mm 38 1 mm 76 2 mm Types Wax wax resin resin Length 981 300 m Ribbon Width 1 18 Min 4 33 30 mm 110 mm Max Ribbon roll diameter 2 67 68 mm Core diameter 1 25 4 mm Printer Language EZPL GEPL GZPL auto switch Label design software GoLabel for EZPL only Software Driver Windows 2000 XP Vista 7 Windows Server 2003 amp 2008 DLL Windows 2000 XP and Vista Appendix Product Specifications 39 AP IX Product Specifications Model G500 G530 6 8 10 12 14 18 24 30 16X26 and OCR A amp B Bitmap fonts Bitmap fonts 90 180 270 rotatable single characters 90 180 270 rotatable Resident Fonts Bitmap fonts 8 times expandable in horizontal and vertical directions Scalable fonts 90
6. Power Auto Switching 100 240VAC 50 60Hz Operation temperature 41 F to 104 F 5 C to 40 C Environment Storage temperature 4 F to 122 F 20 C to 50 C Operation 30 85 non condensing Humidity Storage 10 90 non condensing CE EMC FCC Class A Agency Approvals CB CCC Appendix_Product Specifications 4 AP IX Product Specifications Model G500 G530 Length 11 2 285 mm Dimension Height 6 8 171 mm Width 8 9 226 mm Weight 6 Ibs 2 72Kg excluding consumables Cutter Module Label Dispenser peel Options External label roll holder for 10 250 mm O D label rolls External label rewinder gt gt gt Specifications are subject to change without notice All company and or product names are trademarks and or registered trademarks of their respective owners e gt gt gt Minimum print height and maximum print speed specification compliance can be dependent on non standard material variables such as label type thickness spacing liner construction etc Godex is pleased to test non standard materials for minimum print height and maximum print speed capability Appendix Product Specifications 42 AP IX Interface Pinout description gt Parallel Port Handshaking DSTB is sent to the printer BUSY to the host computer Interface Cable Parallel cable compatible with IBM computers Pinout See below Pin NO Function Tran
7. 0000 Length 1 4 e Get IP From DHCP Server Static IP IP Address Subnet Mask Set ReGet You can press Set button to apply the settings and ReGet button to refresh the setting values e To fully benefit from the NetSetting software you should be familiar with basic networking principles Please contact your network administrator for related network setting information NetSetting for Ethernet 20 4 NetSetting for Ethernet Alert Path Setting NetSetting will send the alert messages to designated mail account when the error happened on printer The alert messages are sent by SMTP Simple Mail Transfer Protocol or SNMP Simple Network Management Protocol You can set or change the configurations of SMTP and SNMP on this Alert Path Setting tab F 4 o o Netsetting Language Alert Path Setting Z SMTP Notification Enable Login Account Length 1 64 Login Password Length 1 16 Server IP Address 0 1 66 97 XXX XXX XXX XXX Mail Subject od printer message Length 1 60 Mail From Address favlt default com Length 1 32 Mail To Address favlt2default com Length 1 32 Duration Cycle 0 0 168 Hours Event Counter 1 100 4 SNMP Notification Enable SNMP Community 299009000 Doc Length 1 16 SNMP Trap Community i Length 1 16 Trap IP Address E 3 XXX XXX XXX XXX You can press Set button to apply the settings and ReGet button to refresh
8. 6 gt Once the installation is completed you will see the NetSetting icon on your desktop NetSetting for Ethernet 18 4 NetSetting for Ethernet 4 2 The interface of NetSetting Click the NetSetting icon to start the program you will see the start page as below The start page will display the basic information of connected printer and your PC E a IVIC lg _ Mene Setect The Punter You Yran Ti met Aat Mame enh Nar Aden t V Access i Pine od 030003 56 10 04 00 OF E tQ 158 101 151 Click the magnifier icon to search the Godex printers which are connected via Ethernet port in you network environment Once a connected Godex printer is detected it will be listed on the start page There are six tabs on the top of interface which can configure different types of network settings But for the data Security reason you need correct password to enter the configuration pages e The default password is 1111 you can change the password later from the IP Setting tab NetSetting for Ethernet 19 4 NetSetting for Ethernet IP Setting The IP Setting tab can change the printer name Port number Gateway setting and the password for configuring the printer You can also set the printer s IP address ether by DHCP or by Static IP F yg Netsetting tanguage my IP Setting Printer Name Godex Length 1 16 Port No 9100 E Default Gateway 192 168 0 254 I Password
9. ED button The printer will now measure the label stock and store the label height STEP 04 Once the printer has successfully measured the label stock it will print a self test label The contents of a self test printout are listed below Model amp Version USB ID setting Serial port setting MAC address of Ethernet port IP protocol setting IP address of Ethernet port Gateway setting Netmask setting Number of DRAM installed Image buffer size Number of forms Number of graphics Number of fonts Number of Asian fonts Number of Databases Number of Scalable fonts Free memory size Speed Density Ref Point Print direction Label width Form length Stop position Cutter Label Dispenser Mode Sensor Setting Code Page Printer is on factory default 4 G500 GX XXX USB S N XXXXXXXX Serial port 96 N 8 1 MAC Addr XX XX XX XX XX XX DHCP Enable IP XXX XXX XXX XXX Gateway xXx Xxx XXX XXX Sub Mask Xxx XXx XXX XXx THHHHHHHHHHHHHHHHBHHHHHHHHHHHHRHHE 1 DRAM installed Image buffer size 1500 KB 000 FORM S IN MEMORY 000 GRAPHIC S IN MEMORY 000 FONT S IN MEMORY 000 ASIAN FONT S IN MEMORY 000 DATABASE S IN MEMORY 000 TTF S IN MEMORY 2048 KB FREE MEMORY 84 H10 R000 R200 W108 Q100 0 0 E12 Option DO OO AD Reflective AD 1 80 2 01 1 89 0 21 0 Code Page 850 Default state No Operation Panel 16 3 Operator Panel 3 3 Error Alerts In the event of a pro
10. ERT Feed slot for external label feeding SERIAL PORT RS 232 POWER SWITCH ON OFF USB PORT POWER JACK e The combination of connection ports may vary with printer model Barcode Printer 1 Barcode Printer gt Open The Printer Cover f LABEL SUPPLY MODULE LABEL SUPPLY HUB LABEL GUIDE PLATES SET of 2 RIBBON MODULE NA RIBBON FEED MECHANISM 42 pA E RIBBON HUB FS EE EMPTY RIBBON CORE ADJUSTMENT SCREW LEFT Screw for adjusting the print head pressure ADJUSTMENT SCREW RIGHT Screw for adjusting the print head pressure gt Open The Printing Mechanism RELEASE CATCH LEFT RELEASE CATCH RIGHT PRINTING MECHANISM RIBBON SUPPLY HUB ADJUSTMENT SCREW Screw for adjusting the print line PLATEN LABEL GUIDE LEFT LABEL GUIDE RIGHT LABEL SENSOR ovable Barcode Printer 2 Printer Setup 2 1 Open The Printer Cover gt Pressing The Cover Open Buttons Place the printer on a flat surface Open the printer cover by pressing the release buttons on both sides of the printer housing and lift the cover Pressing the button Pressing the button COVER OPEN BUTTONS Release buttons for opening the printer cover Lift the printer cover backward 2 2 Open The Printing Mechanism gt Pressing The Release Catches Release and lift the printing mecha
11. and whether the names are Not found correct A file of the same name already exists The printer prints the message Duplicate Name Change the name of the file and try storing it again Operation Panel hz 4 NetSetting for Ethernet 4 1 Installing The NetSetting software The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port It is available on product CD or can be downloaded from official website To install the NetSetting please follow below steps STEP 01 gt Insert the product CD in the CD DVD drive of the host computer and open the Ethernet folder on the CD STEP 02 Select the icon for the NetSetting installation file and click it to start the installation S fthernet De d Yew Favotes Too y Q TH forniad fre d Prnt fe NetworkSettingSetup msi STEP 03 gt Follow the instructions on the screen The Setup Wizard guides you through the installation procedure STEP 04 gt Specify the Installation Folder el NetSetting Select Installation Folder The mslager veil iiti Nel Seth to the folkoweng folder To natal m eus lokin chck Nes To metal to difereni lokiai ardar below ex chek Browne Eok er E Program FlecGobex eterna hatal Net Setting for yourself oc for anyone who uses thia computer I Evewone Just oe STEP 05 gt Click Next to start the installation STEP 0
12. blem that prevents normal functioning of the printer you will see an error message on LED indicators and hear some beep signals Please refer to below table for the error alerts e Light on LED indicator Beeps Description Solution READY STATUS o 2 x4 beeps The printing mechanism is not Open the print mechanism and close correctly closed it again I I 1 ES E S None High temperature at the print head Once ihe print head has cooled down D D the printer switches to standby mode FIN No ribbon is installed and the Make sure that the printer is set to printer displays an error direct thermal printing mode o 2 x 3 beeps The ribbon is finished or the label Replace the ribbon roll supply hub is not moving Make sure that the label sensor is F positioned correctly If the sensor still Ne paper is detected does not detect the paper run the auto detection function again Paper is finished Replace the label roll Qo 2 x 2 beeps Possible reasons the print medium has become trapped around the rubber roll the sensor cannot detect Printer Teed problem a gap or black mark between the labels there is no paper Please reset the sensor Rol dca i full ni pura Delete unnecessary data or install E Sie Message Ie en additional memory NU Use the X4 command to print all Unable to find file The printer files Then check whether the files Qo 2x2 beeps prints the message File Name exist
13. el The label will be peeled from the liner while it passes through the label dispenser e There is a paper sensor on the Label Dispenser module It will stop the printing if it is covered by label Remove the last printed label and the printer will then continue to print next label PAPER SENSOR Remove the label eae Press the FEED key LABEL LINER Accessories 31 5 Accessories 5 2 Installing The Cutter gt The Overview Of The Cutter CONNECT CABLE OF CUTTER MODULE CUTTER MODULE SCREWS e Remember to switch off the printer before installing the cutter e Donotuse to cut adhesive labels Glue residue will be left on the cutter blade and impair its functioning The cutter has a blade life of 400 000 cuts when using paper liner which is 250um thick and 3 inches wide e You can cut paper with a max width of 116 mm With the cutter installed set the stop position in QLabel to 28 or the E value to 28 SU ION Before installing the cutter module remove the cutter cover as shown in the illustration Remove the cutter cover gt Preparation Steps Please complete the preparation steps before installing the label dispenser Accessories 22 5 Accessories CONNECT CABLE OF CUTTER MODULE UPPER JACK e The printer must be switched off or the motherboard may be damaged e There are 2 jacks the lower jack is for the dispenser the up
14. errors in the application software There is no printed image on part ofthe label or Check the ribbon for wrinkles the image is blurred Check the power supply Run a self test Section 3 2 and check the test print pattern to see whether the print head prints over the entire width of the medium Check the quality of the print medium Run the Label size calibration function Section 3 2 The printed image is positioned incorrectly ora Check the label height setting label is missed out during printing Check whether there is paper or dust covering the sensor Check the paper guide settings Teru not cut otthelabels ina Check whether the label stock is positioned straight ee not cutoff the labels Check whether the label is more than 0 2 mm thick When using the cutter the labels are not fed Check whether the cutter has been correctly installed through or cut off incorrectly Check whether the paper guides are functioning correctly The label dispenser is not functioning normally Check whether there is dust on the label dispenser e Check whether the label stock is positioned correctly e f any problems occur that are not described here please contact your dealer Maintenance and Adjustment 38 AP IX Product Specifications Model Print Method G500 G530 Thermal Transfer Direct Thermal Resolution 203 dpi 8 dot mm 300 dpi 12 dot mm Print Speed 5 IPS 127 mm s
15. l Port 9000 0N1 IP 192 160 1 7 swd TOPTIP Pest 199 1640 1 239 amp Create Port Cordage Port gp net Cancel STEP 07 gt Enter a printer name and assign the appropriate rights Seagull Driver Wizard Specify Printer Name Mamas iym uted ho identity the printer on Ph computer ied on tha eter Erre name lor thes printer Printer nome Use this printer as the del aut prinber Specky whether or not you want be share Urs printer with other network users When sharing you must provide a share name 2 Do Qt hie thes printer 7 Sure name STEP 08 Once the installation is complete a summary of the printer settings is displayed STEP 09 Check whether the printer settings are correct and click Finish to start copying the driver files STEP 10 Wait until copying is complete then finish the installation Seagull Driver Wizard fs Completing the Seagull Driver Wizard A new printer wll be installed using the folowing settings Nene Godex GU Share name Not Shared Pert Uso Defout N Marafacturer Godex Model Godex GOD Veron To begn the driver instalation process dick Finish lt xk Il Frish Cancel Printer Setup 13 2 Printer Setup STEP 11 Once the driver installation is complete the new printer should appear in the Printers and Faxes folder rekers and Faves Printer Setup 14 3 Operation Panel 3 1 LED Ope
16. nism RELEASE CATCHES Lift the printing mechanism Printer Setup 2 Printer Setup 2 3 Loading The Ribbon gt A New Ribbon Module Installation Place the new ribbon on the hub which forms a ribbon supply hub on the hub RIBBON SUPPLY HUB RIBBON HUB NEW RIBBON Place the empty ribbon core on the hub which forms a ribbon rewind hub ec on the hub RIBBON FEED MODULE RIBBON HUB EMPTY RIBBON CORE Stick the ribbon supply hub on the ribbon rewind hub and wind the rewind hub 2 3 circles PH Wind the ribbon around the core Printer Setup 2 Printer Setup gt Install The Ribbon On The Printer Place the ribbon supply hub at the back of the printing mechanism Insert into the printing mechanism Pass the ribbon supply hub under the print head Insert the ribbon rewind hub on the ribbon feed mechanism Close the printing mechanism making sure that it clicks into place Place on the printing mechanism RIBBON FEED MECHANISM Printer Setup 2 Printer Setup 2 4 Loading The Label Roll gt A New Label Roll Module Installation Place the label stock on the label supply hub attach the guide plates to the label stock holder LABEL STOCK Place on the ribbon hub LABEL SUPPLY HUB LABEL GUIDE PLATES gt Install The Label Roll Module On The Printer Now load the label stock into the printer Place on the printer
17. nstalling the label dispenser Accessories 027 27 5 Accessories gt Installing The Label Dispenser Connect the dispenser cable to the lower jack as shown in the illustration on the right LOWER JACK CONNECT CABLE OF LABEL DISPENSER MODULE e The printer must be switched off or the motherboard may be damaged e There are 2 jacks the lower jack is for the dispenser the upper jack for the cutter Install the dispenser by pressing down first its right hand side and then its left hand side LABEL DISPENSER MODULE Accessories 28 5 Accessories Secure the dispenser using the screws provided for this purpose Locking gt Install The Label Roll Module On The Printer Pass the paper through the guides LABEL GUIDES once e Labels should be at least 25 mm high Accessories 29 5 Accessories Remove the first labels from the liner so you can pull the liner through the guides THE PAPER FEED ROLLER OF PRINTER Tear a label THE FIRST LABEL Pass the label stock through the printer as shown in the illustration on the right LABEL LINER LABEL STOCK THE PAPER FEED ROLLER OF LABEL DISPENSER MODULE THE PAPER FEED ROLLER OF PRINTER Accessories 30 5 Accessories Close the label dispenser and the print mechanism The installation is completed now Press the FEED button to feed the lab
18. per jack for the cutter Secure the cutter using the screws provided for this purpose NCC NA pe SCREWS Accessories 33 5 Accessories Secure the cutter cover using the screws provided for this purpose SCREWS Pass the labels through the guides Close the printing mechanism M l N y Isl LABEL GUIDES Accessories 34 5 Accessories To finish press the FEED button to set the label position Press the FEED key once e We advise against using inside wound label stock Accessories 35 6 Maintenance And Adjustment 6 1 Cleaning The Print Head Dirt on the print head or ribbon or glue residue from the label stock may result in inadequate print quality The printer cover must therefore always be closed during printing Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head gt Cleaning Steps PRINT HEAD Here is how you clean the print head 1 Switch off the printer Open the printer cover Release the printing mechanism and lift it Remove the ribbon fu MAS UE I To remove any label residue or other dirt from the S A To clean ne pri print head see blue arrow please use a soft lint free cloth dipped in alcohol e The print head should be cleaned once a week e Please make sure that there are no metal fragments or other hard particles on
19. r module as shown in below illustration gt Cleaning Steps 1 Switch off the printer 2 Usea Philips screwdriver to turn the socket head screw and release the knife 3 When you have cleared the paper jam switch on the printer again The cutter will automatically reset SOCKET HEAD SCREW e Labels should be at least 30 mm high to ensure correct functioning of the cutter Maintenance and Adjustment 37 6 Maintenance And Adjustment 6 5 Troubleshooting Problem The printer is switched on but the display does Solution not light up Check the power supply Check the software settings driver settings or command codes One or both LEDs light up red and printing is Look for the error alert in the table in Section3 3 Error alerts interrupted Check whether the cutter is functioning normally and whether it is cutting at all Only if a cutter is installed The label stock passes through the printer but Please make sure that the label stock is loaded the right way up and no image is printed that it is suitable material Please make sure that the ribbon is loaded correctly Clear the paper jam Remove any label material left on the thermal print The label stock jams during printing head and clean the print head using a soft lint free cloth dipped in alcohol Check the thermal print head for dust or other dirt label material or ribbon residue Check for
20. ration Panel gt FEED Button When you press the FEED button the printer moves the label to the defined stop position If you are using continuous labels pressing the FEED button will move label stock until you release the button again If you are using individual labels pressing the FEED button will move only one label If the label does not stop at the correct position please run the auto calibration See Section 3 2 for the label size calibration function on the label stock gt LED Indicators LED indicator Beeps Status Description READY Green X Standby mode The printer is ready for operation STATUS X STATUS READY X 2 x 2 beeps F 2 x 3 beeps Error mode The printer has detected an error See Section 3 3 for Error alerts 2 x 4 beeps STATUS Red Operation Panel 15 3 Operator Panel 3 2 Label size calibration and Self Test Page The printer can automatically detect and store label height That means the host computer does not need to transmit the label height to the printer And the self test function lets you check whether the printer is functioning normally Here is how you run the label size calibration and self test STEP 01 Check that the label stock is loaded correctly STEP 02 Switch off the printer STEP 03 Switch the printer on again keeping the FEED button pressed When the READY LED starts to flash red and the STATUS LED lights up orange release the FE
21. ration Steps Before installing the optional modules please make some preparations as follows STEP 01 Turn Off The Printer Remember to switch off the printer before installing any module STEP 02 Open The Printer Cover Open the printer cover by pressing the release buttons on both sides of the printer housing Please see the Section 2 1 for further information about Open The Printer Cover STEP 03 Open The Printing Mechanism Press the release catches on both sides of the printing mechanism to open and lift the printing mechanism Please see the Section 2 2 for further information about Open The Printing Mechanism STEP 04 Remove The Front Cover To remove the front cover press in the two plastic release tabs Remove the front cover as shown in the illustration FRONT COVER QQ YN e Y d S S Pressing the two plastic release tabs PLASTIC RELEASE TABS Accessories 026 26 5 Accessories 5 1 Installing The Label Dispenser gt The Overview Of The Label Dispenser CONNECT CABLE OF LABEL DISPENSER PAPER SENSOR PAPER FEED ROLLER LABEL DISPENSER MODULE SCREWS e Alabel liner thickness of 0 006 mm 10 and a weight of 65 g m 6 are recommended e The label dispenser will take labels up to a max width of 110 mm e When using the label dispenser set the stop position to 9 mm gt Preparation Steps Please complete the preparation steps before i
22. river STEP 01 gt Insert the product CD in the CD DVD drive of the host computer and open the Seagull Driver folder on the CD STEP 02 gt Select the icon for the driver file and click it to start the installation ta Yew Foverites Joos Heb Q O 8 Xx Back Up ou Copy L2 D21WIndows Drivers File and Folder Tasks Xsodex Windom sPrirkerCeter exe 3 Maka a nav foder Publish this folder to the wen i Shire the folder STEP 03 gt Follow the instructions on the screen The Driver Wizard guides you through the installation procedure STEP 04 gt Select Install printer drivers Seagull Driver Wizard X Welcome to the Seagull Driver Wizard Thes ward helps you install and remove printer drivers What would you lhe to do natal preter drivers Upgrade printer drivers Remove perker dreens Net J Cancel STEP 05 gt Specify your printer model Specily Printer Model The manufacturer and model determine which prinker driver to use Specify the model of your printer Printer Model Soure Ci Seagd Version Printer Setup 12 2 Printer Setup STEP 06 Specify the port used to connect the printer to the host computer Specify Port A part k utad bo commact a printer te the corpor Specify the port thet you are usi T you are conmexting using TCPJTP er another port tyge mot isted below create a new port Type Seria
23. smitter 1 Strobe host printer 2 9 Data 0 7 host 10 Acknowledge printer 11 Busy printer 12 Paper empty printer 13 Select printer 14 Auto Linefeed host printer 15 N C 16 Signal Gnd 17 Chasis Gnd 18 5V max 500mA 19 30 Signal Gnd host 31 Initialize host printer 32 Error printer 33 35 N C 36 Select in host printer gt Serial Port Default Settings Baud rate 9600 no parity 8 data bits 1 stop bit XON XOFF protocol and RTS CTS RS232 HOUSING 9 pin to 9 pin DB9 Socket DB9 Plug 1 1 5V max 500mA RXD 2 2 TXD TXD 3 3 RXD N C 4 4 N C GND 5 5 GND DSR 6 6 RTS RTS 7 7 CTS CTS 8 8 RTS N C 9 9 N C PC Printer gt USB Connector Type Type B Pin NO 1 2 3 4 Function VBUS D D GND Appendix Interface 43
24. the setting values NetSetting for Ethernet 21 4 NetSetting for Ethernet Alert Message Setting For the alert message notification function you can decide which error cases need to be sent out to the operator Moreover the alert messages can be set to be sent by SMTP SNMP or both m Ne Setting Language Alert Message Setting Description Paper Out Missing Gap Ribbon Out Door Open Rewinder Full Memory Full Name Not Found Name Duplicate Syntax Unknown Cutter Jam You can press Set button to apply the settings and ReGet button to refresh the setting values NetSetting for Ethernet 22 4 NetSetting for Ethernet Printer Configuration Set or change the configurations of connected printer Most of key settings for the printer operation can be done by this setting page m Printer Setup Printer Model Resolution 203 PC Com Port Settings Baud Rate 9600 Parity None Data Bits Stop Bits j Netsetting Printer Configuration Speed Darkness 4 M 10 0 None Miscellaneous LCD Language Keyboard Language Code Page Code Page 850 Buzzer ON Stripper Applicator Labels per Cut 0 Sensing Mode 2 Automatic Smart Backfeed OFF Top Of Form ON Language Printing Mode Thermal Transf You can press Set button to apply the settings and ReGet button to refresh the setting values NetSe
25. the soft cloth used to clean the print head 6 22 Adjusting The Print Head Pressure When printing on special media with varying material thickness the print quality may suffer You will then need to adjust the print head pressure gt Adjustment Steps 1 Open the printer cover Remove the ribbon 3 Use a screw driver and slowly turn the adjustment screws for the print head to increase or reduce the print head pressure SCREW RIGHT Screw for adjusting the print head pressure on right side SCREW LEFT Screw for adjusting the print head pressure on left side Maintenance and Adjustment 36 6 Maintenance And Adjustment 6 3 Adjusting The Print Line When the print line is incorrectly set the print quality on one side of the medium may suffer In such a case the print line must be adjusted so it is positioned parallel to the paper feed roller gt Adjustment Methods 1 To move the print head in direction A as indicated by the blue arrow turn the adjustment wheel anticlockwise see arrow 1 2 To move the print head in direction B as indicated by the blue arrow turn the adjustment wheel clockwise see arrow 2 Ak i Turn the adjustment wheel ADJUSTMENT WHEEL PRINT HEAD 6 4 Adjusting The Cutter While using the cutter paper jams may occur Please follow the below steps to clean the paper jam A socket head screw for adjusting the cutter is located on the bottom of cutte
26. tting for Ethernet 29 4 NetSetting for Ethernet User Command The User Command tab provides a communication interface for operator to control the printer Input printer commands in Input Command window and press Send Command button the commands will be sent to the printer For some commands that will return response message the message will be displayed in Output Message window Er ccc Netsetting Language User Command 1 Send Command Input Command Output Message You can press Send Command button to send printer commands via Ethernet port and control the printer remotely NetSetting for Ethernet 24 4 NetSetting for Ethernet Firmware Download On Firmware Download tab the current version of printer firmware will be showed on the screen If you need to update the printer firmware just specify the file location of firmware file and press Start Download Firmware button The printer firmware then can be updated remotely Netsetting Language Firmware Download Firmware Upgrade Firmware Current Version BOOT 1 000al F W G500 1 000a Please Select Firmware File Browse Start Download Firmware Recover To Factory Settings In addition to the firmware update you can press Recover To Factory Settings button to restore the printer configurations back to factory default NetSetting for Ethernet 25 5 Accessories gt Prepa
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