Merchant Web User Manual
Contents
1. 244 APPENDIX 5 ISSUER SaaS nac Lcd KR DU MER RM RRd dus 255 APPENDIX 6 REDEMPTION DETAIL REPORT ceres eene eene nnne 266 APPENDIX 7 DAILY TRANSACTION DETAIL REPORT eene enne nnn 277 APPENDIX 8 REDEMPTION SUMMARY REPORT assesses 28 APPENDIX 9 CLERK TRANSACTION SUMMARY 29 Features Altus s Merchant secure web pages include the following features e Merchant pages can only be accessed by users with a valid username and password New users can be easily added through the web interface e All transactions included in the Altus platform are supported o Balance inquiry Issuance Batch issuance Add value Card balance transfers Redemptions Card Block Void o Discount Rebate Privileges can be configured for each of the transactions For instance access to the Void transaction can be limited to Managers and Issuances to Hostesses e All program types are supported Gift cards Retail Merchandise cards Employee Incentive cards Single Authorization cards Discount Rebate cards Loyalty and Corporate Voucher cards and CLUB cards can be issued and redeemed directly from the web site e Real time reports can be generated by supplying all or part of the following criteria store number a specified date range and Program type The following online2. Store Program Profile Printed Friday August 29 2008 Report Date 08 01 2008 through 08 29 2008 Ms 0001 Area Pot Points EPS EE Profile Totals 5 00 Reward RMC BENED Profle Totals Total NN 0002 EPS Program Totals RMC Program Totels Grand Totals Pot Points EP foo Profile Totals 5 00 Reward RMC BIDO Profile Totals Program Totals RMC Program Totals 28 Appendix 9 Clerk Transaction Summary Report 7S ALTUS Clerk Transaction Summary Report Company Bl Division 01 Area 01 Store 0001 Program Profile Printed Monday September 08 2008 Report Date 09 01 2008 through 09 08 2008 Clerk Clerk Login Transaction Type Count Amount Transaction Type Count Amount Net Count Net Amount Issuance 0 0 00 Issuance Void 0 0 00 0 0 00 Add Value 0 0 00 Add Value Void 0 0 00 0 0 00 Redemption 2 15 00 Redemption Void 0 0 00 2 15 00 Balance Transfer 0 0 00 0 0 00
3. Balance Transfer un e o CLUB Activity Transaction Type Count Point Amount Transaction Type Count Point Amount Net Count Net Point Amount Redempbon 0 0 00 Redemgo co Vod o 0 00 0 00 Balance Transfer o 0 00 7 0 0 00 24 Appendix 5 Issuer Detail Report SALTUS Issue Detall Report Company VIE Division Area 7 Store Program Probie Settle AuthCode Type Clerk 10 Terminal Arce Division EGC 155 Git Card EGC Eo Profle Totals 155 7 AVL 10 238 EGC Program Totale 155 AVE 30 238 Appendix 6 Redemption Detail Report aue Profile Card 07 tec 6 05 27 2005 15 GA Card EGC EB C EGC Grand Totals Gift cerd rcc 2 EGC Redemption Detail Report Company Wil Division Area Store Program Profile Area rofile Totals Program Totals Profile Totals Program Totals F Printed Wednesdey August 27 2008 Report Date 3 through 08 27 2008 Date Time Card Number Settle Amt AuthCode Type Clerk ID Division PUR i PUR 1 PUR 1 PUR 1 PUR 1 PUR 1 PUR 1 PUR 1 PUR 1 PUR 1 PUR 1 PUR 1 UR 1 PUR 1 PUR 1 PUR 1 PUR 1 1 PUR 1 66 75 26 Appendix 7 Daily Transaction Detail Report ALTUS Daily Tremsection Detail Report
4. Card Inquiry 7 EE Card Issuance 4 Store Card Add Value 4 Login ID Card Purchases Card Block a Reset Post Authorize Balance Transfer Void Transaction a Card Add Points 4 Reports 7 Manage User Logins Manage Web Logins Altus Resources 4 Add New Login ID In the Description field enter information relative to the login ID This can be the name of the clerk If creating a login for a specific store enter the store s Division Area Store information NOTE These 1 Click on the Add New Login link The Web Login page will display 2 In the Web Login ID field enter a new Login ID 3 4 Enter a password 5 Re enter the password 6 Select user type Corporate Division Area or Store login 7 fields will only be visible to corporate users 8 Card Inquiry Gift Card Block Issuance Add Value Balance Transfer Reports Clerk ID Maintenance Purchase Void Add EPB Points 9 Click on Submit oO Web Login Maintenance Click on the boxes to select privileges you wish to assign to this user The privileges available are Web Login IO Pa di systems Card Inquiry Card issuance Card Add Valve Card Purchases Card Btock Post Authorize Balance Transfer Void Transaction Card Add Points Reports Manage User Logins Manage Web Logins Altus Resources Password User Type Corporate Company ur Lo
5. a pem 295 9 17 213 3 87 Grand Total 295 9 17 213 3 87 2002 Open Payment Technologies Inc All rights reserved 22 Appendix 3 Issuer Summary Report ASALTUS Issue Summary Report Company Bl Division Area Store Program Profile Printed Wednesday August 27 2008 Report Date 08 01 2008 through 08 27 2008 0001 Area Division Gift Card EGC 0000 Profile Totals ISS 295 Total I 000 EGC Program Totals ISS 295 Grand Totals EBENE Gift Card EGC E Profile Totals ISS 295 EGC Program Totals ISS 295 2 706 15 2 706 15 2 706 15 2 706 15 AVL 29 AVL 29 AVL 29 AVL 29 614 65 614 65 614 65 614 65 23 Appendix 4 Daily Transaction Summary Report SALTUS Daily Transaction Summary Report Company Division Area Store Program Profile Printed Wedne sday August 27 2008 Report Oste 08 01 08 through 08 Activity Transaction Type Count Amount Transaction Type Count Amount Net Count Net Amount issuance 295 2 706 15 Issuance Void 0 0 00 295 2 706 1 Add Valve 3i 634 65 Add Valve Vod 2 20 00 29 614 65 Redsempton 213 823 45 Redemption Vod o 0 00 213 23 45 Balance Transfer o 0 00 0 0 09 EPD Activity Transaction Type Count Point Amount Transaction Type Count Point Amount Net Count Net Point Amount Redempbon 22 Redemption Void 1 2 6 29
6. Card Block rj Purchases r Transfer Balance Void ze las Post Authorize J Post Authorize Add Points 4 Balance Transter 22270 Reset Void Transaction r Card Add Points Reports Manage User Logins 7 Manage Web Logins Altus Resources 4 Reports To access the Reports feature click the lt Reports gt link on the left menu bar The following page displays ALTUS Reports Sorted By Company Division Area Store Program Profile Please select report criteria Program Please select a Program to daciay sealable Profiles Submit Reset 1 Enter the start and end dates of the desired date range for the report you are seeking to generate Please keep in mind that the maximum number of days allowed in the date range is 31 days 2 To generate data for a specific store enter the Division Area and Store number information To display data for all stores leave these fields blank 3 Select Program type if desired 4 Select the Program Profile if desired 5 Select the type of report you would like to generate and then click on the Submit button Important All reports can be processed for a single day or for a date range The maximum date range that can be viewed is one month Important For the reports to print correctly you will need to change the paper orientation to landscape To do so in Internet Explorer go to File Page Setup go to the Orientati
7. Compsny VEO Oremeem Aros Store C Programe Profis Pray Auguet 2 CMM SAM cuz OE Scroll dawn 1o FP Activity One Tere Boro Amout Ah Chkid Tomina Bahe cms rn 148 ox 1040 00004 7 Tremection Type Coumt SAmoust Trensection Type Cow SAust Net Count Nct SAmount nd 00 00 ierunece veid as 2 15 99 Add vekse 000 Add Volse void aon 9 eo wafamenzt Q 00 Ragemptcn void asn Belence Trerster 0 00 0 EPS Actimity be toe Dare Tene Stove SEC weree Amoi Leth Code Oeti Temas Bet 93 33 3998 40224 o La aa s LE ed ma 2 Edi 99 37 2998 ibt LU is fL 3 93 37 3968 img LI z EI 93 37 2909 deat m wu EI Led i ae O Ll 8 essen EI o22 2o a m Li i PLI LI mm se e EI 2 iaa ae eceecs e ere Totales TraesacCDen Count Amount Trantachos Type Count Amount Net Count Met Poist Amount Redenericn E 33 Redemption vow t t 337 Syarce Naeger a a 0 CLUB Seti te ten cium tctale Troesaction Coumt SAmoent Transaction Type SAMO Met Comet met SAmogat Rader ooo a 0 20 ZedeTmeten vot 0 2 00 cx Byaece Teater o 27 Appendix 8 Redemption Summary Report SALTUS Redemption Summary Report Company Wl Division Area
8. gt SList by Login gt shi Name gt electronic Display Modify or Delete a Login merchant systems Division Area Card Inquiry Card Issuance Store Card Add Valve al Login 10 Card Purchases Reset Card Block Post Authorize Balance Transfer Void Transaction Card Add Points Reports Manage User Logins ai Manage Web Logins Altus Resources 17 Adding a New Login ID Click on the lt Add New Login gt link In the Clerk Login ID field enter a new Login ID In the Description field enter information relative to the login ID This can be the name of the clerk Enter a password Re enter the password Select user type Corporate or Store login If creating a login for a specific store enter the store s Division Area Store information NOTE These fields will only be visible to corporate users Click on the boxes to select privileges you wish to assign to this user The privileges available are SO ey a Issue Add value b Purchase c Post Authorization d Balance Inquiry e Transfer Balance f Add Points g Employee Maintenance h Void 9 Click Add ID button electronic Login ID Description merchant Systems Password Re enter Password Card Inquiry Company ur Division Ares Store Card Issuance a Clerk Privileges Card Add Value Select Card Purchases tesue Add Value Balance Inquiry Employee Maintenance
9. specific day or a date range Issuer Detail Report The detail data is listed by Group ID for each store The following information is provided execution time card number dollar amount transaction authorization code settlement amount clerk ID reference number and a denial code if applicable gt Provides data for a specific day only Redemption Detail Report The detail data is listed by Group ID for each store The following information is provided execution time card number dollar amount transaction authorization code settlement amount clerk ID reference number and a denial code if applicable gt Provides data for a specific day only Maintenance Fee Detail Report Data is summarized for each Group ID Program Principal System and Agent by card number in sequential order and program type Provides data for a specific day only Daily Transaction Detail Report Provides information on all card activity that occurred on a specified date gt Provides data for a specific day only Post Authorization Detail Report This is a detailed report of post authorization transactions Clerk Transaction Summary This report summarizes transactions by clerk ID 20 Altus Resources The Altus Resources page provides you with a list of error codes as well as guides on how to perform various terminal functions To access the list select the lt Altus Resources gt link from the left menu bar e The main Reference Card pag
10. POWFRFED AY FMS Altus Merchant Portal Training Version 3 2 Last updated 9 16 2008 Table of Contents TABLE CONTENT S a S do ala E Ca ul daa GRE RR MA Co RU o CM 2 FEATURES sss fas ea ER ieri uas a uic us Su on Manu a DID qnia Cbr ips 3 PREREQUISITES DO OOS 3 ONLINE MERCHANT ACCOUNT ACCESS 4 WEB LOGIN MAINTENANCE 55 2 iria va ire br rbv khva ra cv vk Ea da tiv s EE FEE KE dna YE EL RE Y dE Vua 5 ADDING A NEW LOGIN IDS 6 GARD INQUIED Sandee banana 8 CARD ISSUANG B isti OSO a aaa 9 CARD ADD VALUE aiia aaa 11 CARD PURCHASE REDEMPTION ees 12 CARD BLOCKS SS ea a d Kn DAN ended 133 BALANCE TRANSFER Ss 144 VOID EE 155 CARD ADD POINTS EER 166 TERMINAL USERS CLERK oaa anu eu Gk eov daba cR hau a Rr oa 177 ADDING ANEW LOGIN e 188 REPORTS eT 19 REPORT DESCRIPTIONS a 200 ALTUS RESOURCES asa ODO ODS 21 APPENDIX 1 CORPORATE RECONCILIATION REPORT cessere 222 APPENDIX 2 CORPORATE AVERAGES REPORT 222 APPENDIX 3 ISSUER SUMMARY REPORT nnmnnn 233 APPENDIX 4 DAILY TRANSACTION SUMMARY REPORT
11. ation Store users will not be able to view these fields 2 Enter the first card number in the First Card Number field 3 Enter the last card number in the Last Card Number field 4 Enter the number of cards being issued in the batch 5 Enter the value per card of the batch being issued 6 Select the Program Type 7 Select the Program Profile 8 Click on the Submit button 9 A confirmation page will appear click on Process to process the transaction 10 Card Add Value The Add Value option allows you to add value to a card that has already been issued To add value to acard Click on the Card Add Value link on the left menu bar The following page will display electronic merchant systems Division Area Store Card Number Card Inquiry 1 Add Amount 400 cents Card issuance Card Add Value al Program Profiles Card Purchases 4l C EGC Electronic Gift Card Card Block Post Authorize 4 Balance Transfer al ESubm Rogat Void Transaction Card Add Points Reports Manage User Logins Manage Web Logins Altus Resources 1 For corporate users enter the Division Area Store Store users will not be able to view these fields 2 Enter the card number 3 Enter the amount that will be added to the card 4 Select the Program Type 5 Select the Program Profile 6 Click on the Submit button 7 Aconfirmation page will appear click on Process to process th
12. d Issuance al 1 Number of Cards 1 Card Add Value 4l Enter Value Card s 00 cents Card Purchases 4l el Card Block Program Profiles Post Authorize ic EGC Electronic Gift Card Balance Transter zl Retail Merchandise Credit Void Transaction Card Add Points Reports _Submit _Reset Manage User Logins Manage Web Logins Altus Resources 1 For corporate users enter Division Area Store information Store users will not be able to view these fields 2 Enter the card number in the First Card Number field 3 Enter the value of the card being issued 4 Select the Program Type 5 Select the Program Profile 6 Click on the Submit button 7 Aconfirmation page will appear click on Process to process the transaction To Issue a Batch of Cards Follow the process as described below SALTUS gt i systems Division Area Store First Card Number pagans SY om Last Card Number Card Issuance Number of Cards f Enter Value Card s Loo cents Card Purchases noue ink Program Profiles ma ont Authorize 4 ic EGC Electronic Gift Card lg Balance Transfer 4 ic RMC Retail Merchandise Credit Void Transaction Card Add Points Reports 4l Submit Reset Manage User Logins Manage Web Logins Altus Resources 1 For corporate users enter Division Area Store inform
13. e http www emsaltus com resources displays a list of the Altus error messages and codes e Atthe top of the Reference Card page you will find multiple links Each link provides a user guide for a different terminal type Select your terminal from the list to view the associated quick reference guide D Avon pos tebe tow Mel Queen Girts Gomes Jna Quom Orson ann C ALTUS Contact Us Welcome to EMS Altus Resources Altus Resources Error Codes Quick Reference Guides EMS 8800 donnae Ques Arie Verttome Omni 3760 rep 21 Appendix 1 Corporate Reconciliation Report AS ALTUS Corporate Reconciliation Report Company Division Area Store Program Profile Printed Wednesday August 27 2008 Report Date 08 01 2008 through 08 27 2008 Issued Add Issuance Processing DivAreaStore Location Vakia Anri DRESSER Purchase Amt Fee Settle Amount aaa MC 3 320 30 0 00 823 45 0 00 2 497 35 Grand Total N lt 3 320 80 0 00 823 45 0 00 2 497 35 2002 2005 Open Payment Technologies Inc All rights reserved Appendix 2 Corporate Averages Report S ALTUS Corporate Averages Report Company Division Area Store Program Profile Printed Wednesday August 27 2008 Report Date 08 01 2008 through 08 27 2008 Cards Cards DivAreaStore Location 1 1 Avg Issued Red Avg Redeemed
14. e transaction 11 Card Purchase Redemption The Card Purchase option allows you to redeem a gift card for a purchase To do a purchase Click on the Card Purchase link on the left menu bar The following page will display A ALTUS electronic systems Division Area Store Card Number Card Inquir et Purchase Amount 00 cents Card nacht Submit Reset Card Add Value Card Purchases Card Block Post Authorize Balance Transfer Void Transaction Card Add Points Reports Manage User Logins 4 Manage Web Logins 4 Altus Resources 1 For corporate users enter Division Area Store information Store users will not be able to view these fields 2 Enter the card number 3 Enter the amount of the purchase 4 Select the appropriate program type by clicking on the associated bullet 5 Select the appropriate profile from the drop down menu 6 Click on the Submit button 7 Aconfirmation page will appear click on Process to process the transaction 12 Card Block The Card Block option allows you to prevent a specific card from being used To block a card Click the Card Block link on the left menu bar The following page will display OALTUS P electronic diis systems Card Number Card Inquiry Card Issuance Card Add Value Card Purchases Card Block Post Authorize Balance Transfer Void Transaction Card Add Points Repo
15. gin SALTUS Descnption Re enter Password Area Login Store Login Web Privileges Inquiry Select A Issue Add F jeve jesc rjec scr Post Author value we Glance Transfer f ved Add EFS Po Clerk 1D Maintenance ints Reports Summary Reports Only Web Login Maintenance Subma Reset List Users List Users By Name Modifying or Deleting a Web Login 1 On the Manage Web Logins page enter the login ID you wish to edit or delete You can also view a list of the current login ID s by clicking on either the List by Name link or the List by Login link 2 Click on the Login ID Link for the login you would like to edit The following page will display ALTUS web Login ID 1515 Description 1515 di Password eooo Re enter Password eese User Type Card inquiry Card issuance C Corporate Login Division Login Area Login C Store Login Card Add Value Card Purchases Company ur Orvasion 01 Ares Card Block Web Privileges Select all Post Authorize Balance Transter M Card Inquiry M Purchase Void Transaction IV tssue Add Value Gift Card Block Card Add Points jeve Reports jesc Manage User Logies F jec Manage Web Logins sac SA Altus Resources sca NU E nuc Post Authorize Balance Transfer M void VV Add EPB Poin
16. n please contact Customer Service at 800 615 1330 2008 Electronic Merchant Systems 5005 Rockside Road PH 100 Cleveland Ohio 44131 Phone 800 726 2117 Fax 216 524 9582 e E systems 3 Enter your assigned Company Code Login ID and Password If you do not have this information please contact our helpdesk at 800 615 1330 IMPORTANT The Login ID and Password fields are case sensitive 4 Click on the Enter button Upon successful login the following screen will display S ALTUS a L C Enter Card Number Card Inquiry Card pres Card Add Value Card Purchases Card Book Post Authorize Balance Transfer Void Transaction Card Add Points Reports Manage User Logins Manage Web Logins Altus Resources To log out of the merchant web portal click the Log Out link on the left menu bar You can log out at any time Web Login Maintenance The Web Login page allows you to 1 Add new logins 2 Modify existing web logins 3 Delete web logins Corporate users can perform web login maintenance for any store Store users can perform maintenance for their specific store only To access the Web Login Maintenance screen click the Manage Web Login link on the left menu bar The following screen will display SALTUS o Well E lt A New in gt lt Li in gt Li Name y electronic diio Display modify or delete a Web Login Division Area
17. nage User Logins Manage Web Logins Altus Resources 1 Enter the card number that you will be transferring the balance from 2 Enter the card number that you will be transferring the balance to 3 Click the Submit button 4 Aconfirmation page will appear click on Process to process the transaction Void The Void option allows you to void or reverse a transaction that has been completed This can be done for a single card or for a batch of cards To void a single card transaction Click on the Void Transaction link on the left menu bar The following page will display d cm For corporate users enter Division Area Store information Store users will not be able to view these fields Enter the card number Enter the authorization code Click the Submit button A confirmation page will appear click on Process to process the transaction To Void a Batch of Cards Follow the process as described below Deo mid o ow JA ALTUS gt For corporate users enter Division Area Store information Store users will not be able to view these fields Enter the first card number in the First Card Number field Enter the last card number in the Last Card Number field Enter the number of cards being vided Enter the authorization code from the batch issuance Click the Submit button A confirmation page will appear click on Process to pr
18. ocess the transaction 15 Card Add Points To add points to a card Click the Card Add Points link on the left menu bar The following page will display Card Inquiry Card issuance Card Add Value Card Purchases Card Block x Post Authorize Balance Transfer Void Transa ction Card Add Points Reports Manage User Logins Manage Web Logins Altus Resources S ALTUS Division Area Store Card Number Add Points Program Profiles c EPB Electronic Points Bank 1 For corporate users enter Division Area Store information fields 2 Enter the card number 3 Enter the points 4 Select the Program Type 5 Select the Program Profile 6 Click the Submit button A confirmation page will appear click on Process to process the transaction Store users will not be able to view these 16 Terminal Users Clerk Login The Terminal Clerk Login page allows you to 1 Add new logins 2 Modify existing logins 3 Delete logins Terminal users Clerk logins are used to perform and track transactions via the terminal Corporate users can perform login maintenance for any store Store users can perform maintenance for their specific store only A Terminal Clerk Login ID cannot be created for integrated POS solutions To access the Clerk Login Maintenance screen click the Manage Clerk Login link on the left menu bar The following screen will display lt Add New Login
19. on section and select Landscape Also resize the text size by selecting View Text Size Smaller 19 Report Descriptions Note For more information on these reports please review the sample reports included in the appendices Corporate Reconciliation Report Provides settlement information The settlement amount is calculated by adding issuance and add value activity minus purchase activity gt Can be generated for a specific day or a date range Corporate Averages Report Corporate Averages Report provides information summarized by store This includes the number of cards issued the average dollar amount issued the number of cards redeemed and the average dollar amount redeemed Issuer Summary Report The issuance data is summarized for each Group ID Program Principal System and Agent by store gt Can be generated for a specific day or a date range Redemption Summary Report Summarized for each Group ID Program Principal System and Agent by store gt Can be generated for a specific day or a date range Maintenance Fee Summary Report Data is summarized for each Group ID Program Principal System and Agent by program type Can be generated for a specific day or a date range Daily Transaction Summary Report The report summarizes for the entire program the number of cards and dollar amount for each of the following PPC transaction types issuance add value purchases and transfers Can be generated for a
20. reports are available o Issuer Summary Redemption Summary Maintenance Fee Summary Daily Transaction Summary Clerk Transaction Summary Corporate Reconciliation Corporate Averages Transaction Billing Report Issuer Detail Redemption Detail Maintenance Fee Detail Daily Transaction Detail Post Authorization Detail O O 000 0 OO O 000000000 e New users can be added while privilege levels can be modified or deleted for existing users at any time e Terminal clerk id information can be added modified or deleted directly from the web site making it easier to manage your clerks e Includes a list of error codes and provides a terminal guide for commonly used terminal types Prerequisites In order to take full advantage of the features included we recommend that Internet Explorer v6 0 or higher be installed To download the latest version please go to www microsoft com downloads Online Merchant Account Access 1 To access your online merchant account go to www emsaltus com 2 The following page will display gt For more information about Electronic Merchant Systems gift LJ ce and loyalty card program visit www emsgiftcards com Welcome to the ALTUS gift and loyalty portal Manage your program run reports view card balances and more using the ALTUS portal Log in to your ALTUS portal Enter Company Code Enter Login ID Enter Password If you have trouble logging i
21. rts Manage User Logins Manage Web Logins Altus Resources Input the card number Select the appropriate status from the Change Status drop down menu If blocking a multi program card you can either check All Programs to block all programs or you can block a specific program by selecting the associated Program and Profile 4 Click the Submit button 5 The following confirmation page will appear ih Card Number 0000267373645 Card Status Issue Date 08 01 2008 dii Expiration Date 00 00 0000 tyetems Card Balance 46 POINTS Change Status Card Inquiry Cancel Card Issuance Card Add Value Card Purchases Card Block Post Authorize Balance Transfer Void Transaction Card Add Points Reports Manage User Logins Manage Web Logins Altus Resources 6 If correct click the Process button 7 Aconfirmation page will appear confirming the change status transaction was successful 13 Balance Transfer The Balance Transfer option allows you to transfer card balances from one card to another To do a balance transfer Click on the Balance Transfer link on the left menu bar The following page will display p electronic systems From Card Number To Card Number Card inquiry Submit Reset Card issuance Card Add Value Card Purchases Card Block Post Authorize Balance Transfer Void Transaction Card Add Points Reports Ma
22. ts Reports Summary Reports Only F Clerk ID Maintenance Web Loon Maintenance Delek Reset List Users List Users Dy Name 3 To modify an existing login edit the fields you wish to change and then click on the Submit button 4 To delete a login click on the Delete button Card Inquiry The Inquiry Request page allows you to verify the status of a card its current balance and transaction history To perform an inquiry Click on the Card Inquiry link on the left menu bar The following page will display ALTUS E i ii Enter Card Number Ge Card Inquiry Card Issuance Card Add Value a Card Purchases Card Block Post Authorize Balance Transfer Void Transaction Card Add Points Reports Manage User Logins Manage Web Logins Altus Resources 1 Enter the 13 digit card number 2 Click on the Submit button 3 A Inquiry Response page will display providing the following information a Issuance date b Available balance c Detailed card activity d Program information Card Issuance The Card Issuance page allows users to issue either a single card or a batch of cards To issue a single card Click on the Card Issuance link on the left menu bar The following page will display SALTUS D Division Area Store First Card Number Card Inquiry al N e Last Card Number Car
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