• • • After consulting my TV user manual and verifying that I have a
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1. ECSU Cable TV Service In 2014 Eastern s Charter Communications cable TV service was changed from an analog to an all digital signal This new service which is free to students living in Eastern residence halls includes an expanded channel lineup with many high definition HD channels four HBO channels and over thirty digital music channels This is customized bulk feed type of service that is specific to Eastern The channels are fixed and the service cannot be upgraded with additional channels using Charter provided equipment To receive these channels you must have a QAM tuner Quadrature Amplitude Modulation The QAM tuner allows your TV to receive high definition cable programming without a cable set top box Most but not all televisions manufactured after 2007 have an integrated tuner that can receive QAM based channels You should check the specifications from your TV manufacturer to determine if it includes the required QAM tuner It should be explicitly referenced in the TV s specifications There are several types of digital tuners in the United States and not all will work with Eastern s cable TV service e NTSC Tuner not compatible e ATSC Tuner not compatible e QAM Tuner compatible and required Unfortunately some less expensive TVs come with a low quality QAM tuner that may not be able to pick up all of the digital channels Our experience has demonstrated that well established manufacturers such as Samsung Sony Sha2. PBS Boston 10 3 WHPX ION HD 11 1 NESN HD 11 2 WRDM LP Telemundo 12 104 Government Access 13 156 Connecticut Public Affairs 15 97 ECSU Channel 22 16 105 Public Access 17 150 Charter TV 3 18 67 HBO HD 19 1 HBO 2 HD 19 2 HBO Signature HD 19 3 HBO Family HD 19 4 WCCT DT CW 20 1 This TV 20 2 Comedy Central HD 22 17 A amp E HD 23 17 WEDH PBS 24 1 Animal Planet HD 24 17 WEDH PBS CPTV4U 24 2 WEDH PBS CPTV Sports 24 3 Discovery HD 25 17 History Channel HD 26 17 National Geographic HD 27 17 Travel Channel HD 28 17 BET HD 29 17 Bravo HD 30 17 E HD 31 17 Lifetime Movie Network 32 17 Esquire Network HD 33 17
3. has been endorsed by Eastern and Charter Communications as being fully compatible with the new cable TV service This unit is available online directly through Channelmaster or from Amazon http www channelmasterstore com HD Antenna Tuner CM 7001 p cm 7001 htm After consulting my TV user manual and verifying that have a TV with a QAM tuner am still having problems getting a cable signal on my TV What can I do for support Please contact the ITS Help Desk 465 4346 or by email TBS HD 34 133 TNT HD 35 174 USA HD 36 17 ABC Family HD 37 17 Cartoon Network HD 38 17 Disney Channel HD 39 17 Nickelodeon East HD 40 17 TV Land HD 41 17 Food Network HD 42 17 fx HD 43 17 Cloo TV SD 44 17 HGTV HD 45 17 Learning Channel HD 46 17 Spike TV HD 47 17 SyFy HD 48 17 TruTV HD 49 17 Weather Channel HD 50 494 AMC HD 51 17 Turner Classic Movies 52 17 CMT 53 2 MTV HD 54 17 VH 1 HD 55 17 CNBC HD 56 17 CNN HD 57 17 CSPAN HD 58 17 CSPAN2 59 211 Fox News Channel HD 60 17 HLN HD 61 17 MSNBC HD 62 17 EWTN 63 15 Home Shopping Network 64 17 Comcast SportsNet HD 65 368 ESPN HD 66 173 ESPN2 HD 67 177 Golf HD 68 17 NBC Sports Net 69 131 Speed Channel HD 70 17 Music Channels 71 53 71 98 Channel Name TV Channel Number WFSB CBS HD 7 1 WVIT NBC HD 7 2 WCBV ABC HD 7 3 WCCT CW 8 1 WBZ CBS HD 8 2 WTNH ABC HD 8 3 WCTX MyTV HD 9 1 WUVN Univision HD 9 2 WTIC Fox Hartford 10 1 WEDH PBS Hartford 10 2 WGBH
4. rp LG and Toshiba have performed better Also to receive HD channels you need a HD compatible TV How do I program my TV to view the new channel lineup Most QAM tuner TVs have a Channel Search or Auto Program function that will automatically scan the incoming signals and detect the ones that are available It may be necessary to do a channel search before your TV will allow you to tune to a specific channel Go into the TV Menu and select Set Up Look for and select an option similar to Channel Search or Auto Program The TV will automatically begin searching to identify all available channels After this auto search is completed there should be approximately 60 70 channels available for viewing if the TV has an internal QAM tuner If no channels are available it is likely the TV does not have a QAM tuner PO Ne If you previously watched a program on channel 4 the new channel may have moved to a new number such as 4 2 or 4 2 Some TV s require you to erase old channels and rescan in the new channels Also most HD TVs have the ability to modify aspect ratios If your picture seems stretched or has black bars around the picture after the scan please modify the aspect ratio to fit with your desired viewing experience If I do not have or do not want to purchase a TV with a QAM tuner do I have any other options You can purchase an external QAM tuner which can be connected to a TV Only the following unit
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