user manual smappee monitor
Contents
1. smappee user manual Smappee monitor January 2014 English version 2 02 2013 smappee NV All rights reserved Specifications are subject to change without notice All product names are trademarks of their respective companies Safety Instructions Safety precautions Please observe the following safety precautions in order to avoid potential electrical shock fire or personal injury e Do not use this product for any purpose other than for which it was intended Do not open the equipment or touch any of its electronic circuitry Do not attempt to repair or service any part of the smappee monitor Only use the cables which were delivered with the product Do not use the product if damaged Do not use damaged current clamp cables Do not immerse the product In water or any other liquids Do not expose the product to heat flame steamy conditions or extreme cold Do not open the equipment or touch any of its electronic circuitry Specifications Dimensions 16 cm L x 10 cm B x 3 5 cm H e Weight 300g e Wi Fi 802 11 b g n 2 4 GHz e Operating temperature 0 40 C e Storage temperature 10 60 C e Relative humidity 80 at 0 40 C e Ingress Protection IP 20 e Operating altitude 0 2 000 m e EMC EN 55022 Class B e Safety EN61010 1 Ed 3 0 2010 06 EN61010 2 032 Ed 3 0 2012 09 e Overvoltage protection 300 V CAT II Page 2 of 15 Smappee WI FI installation The first step for inst2. 3 second flash Error during acoustic Repeat the acoustic message once the BLUE flashing i 2 i message Try again i light is back Troubleshooting advise i Turn the speaker volume to 40 60 Hold it 5 20 cm from the smappee monitor UeaueneeeaneneenaneneeeanensseaneneeeanenseeaneeeeeaueneeeaueeeeeaueeeeaueeeeaueeeeeaueeeaeaueeeausebeeeeeeeeeeeeeeeeeeeeseeeeeeseeeeeeeeeeseeseeeeeeseeeeSeseseeeeseeeeSeseeeeSeseeeeeesesesSeseseeeeseeeeeeseseeSeseeeeeeseeeeeeseseeseseseeeeDsseesuseeeesuseseesuseeeesuseeeesuseeeeuseeeeuseeeesuseeeesuseeeeauseeeeuseeeesuseeeesuseeeesuseeeesuseeeesuseeeesuseeeesueeeeeauseeeegueeeeeeuseeeeueeeeeeuseeeeuseeeeeuseeeeauseeSeueeeeeeuseeSeeueeeeeeuseeeeeuseeSeeuseeeesuseeeansaeel Never had a Wi Fi connection Check your Wi Fi password since last power up i Reduce the distance between the Smappee monitor _ and the Wi Fi router i Note Expect the smappee monitor to reboot after a few i minutes and show continuous blue Unexpected loss of Wi Fi _ signal DenauauausenauauausenauauauaenauauauaenauauauaenauauauaenauauauaeuauauauaeuauauauaeuauauaugeuauauauaeaheseeeeeuaeseeeususeeeeeususeeeeeususeeeeeususeseeeuseseeseeususeeeeeuseeseeeuseseeeeeususeSeeeususeSeeeususeSeeeusuaeSseeususeeeeeuseasans Cannot connect to the smappee cloud Check the Wi Fi router _ Reduce the distance between the Smappee monitor Land the Wi Fi router tn You did everything correct _ Please contact the smappee
3. M Mijn verbruik S Mijn gebeurtenissen amp Profiel Locaties Installeer nieuw toest Most of the items are self explanatory and we will leave you to explore them by yourself However a little more explanation is required for My appliances and My events As we mentioned previously it takes a little while for smappee to identify its first appliances Identified appliances can be found under My appliances From this screen you can also name your appliances In the screen below Find me 7 does not yet have a name This screen also shows the consumption of this as yet unidentified appliance and the last three times it was switched on or off If you click on More you can also see a longer list of the events for this appliance Page 12 of 15 eee 00 PROXIMUS 23 38 Zoek mij 7 TOESTEL NAAM Zoek mij 7 Voeg toe aan bestaand toestel GEBEURTENISSEN STUUR BERICHT 73 Watt UlTgeschakeld 04 11 2013 23 28 81 Watt INgeschakeld 04 11 2013 23 23 73 Watt UlTgeschakeld 04 11 2013 23 08 Meer Stuur bericht zal je een melding sturen telkens dit toestel aan of uitgeschakeld wordt En dit tot 5 maal toe When you are trying to identify your appliances the SEND MESSAGE function is very useful If you select this option you will be sent a message up to 5 times each time this appliance switches on or off Smappee Zoek mij 7 is aan of afgez
4. helpdesk and have your serial number ready i Blue continuous i Cannot connect to Wi Fi due to Make sure the Wi Fi reception is sufficiently strong i more than 2 i wrong credentials i Verify that your smartphone is connected to the correct i i minutes 2 i Wi Fi network Check the Wi Fi password that you 2 2 i entered in the App i You may need to perform a factory reset to be able to UPEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEU Cee ee ee eee eee eee eee eee ereeeeeeeeee cere ere rereeere rere ree eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeererteeel Creeee cerrere E errr ere Reset to factory defaults In case you wish to change or remove an existing Wi Fi password you need to reset the Smappee monitor to the factory defaults To do this locate the button at the side of the smappee monitor Press it for about 10 seconds until you see a purple blinking light Now the smappee monitor will restart 2 minutes blue light and then show a blinking blue light The smappee monitor is now waiting for a new chirp Page 6 of 15 Connecting Smappee This section explains the electrical installation of your smappee monitor For more information see the installation video s on www smappee com be_ en support Single Phase Connection The following instructions describe the installation steps for single phase households without solar power Precond
5. maximum and hold it at ca 15 a 20 cm 6 a 8 inches of your smappee monitor en then press START Note iPhone and iPad users need to ensure that the ring signal switch Is on 12 You will now hear the smappee chirp sound and the text Chirping info to smappee is displayed 13 The yellow light blinks if smappee records the sound well If not start again as of step lt 11 gt and press lt Repeat gt 14 After having recorded the chirp sound smappee verifies that the data has been well received a Ifallis OK the green light goes on for ca 3 sec b Incase of errors the red light goes on for ca 3 sec and then the blue heartbeat starts again Start again as of step lt 11 gt and press lt Repeat gt Restart Green heartbeat 15 After a successful chirp procedure smappee needs to restart You ll notice a blue light for ca 60 sec 16 Next smappee connects to the Wi Fi network and establishes a connection with the Smappee servers 17 Smappee validates a successful connection with a green heartbeat 18 You can now connect your smappee to the electrical installation of your home continue on page 7 In case of errors e lf the connection with the Wi Fi network fails the red light flashes for about 5 sec Next the blue heartbeat starts again Check your Wi Fi password en start again as of step lt 11 gt e See section Troubleshooting on page 6 for more Information Page 4 of 15 Procedure with WPS The followi
6. monitor to your WI FI network you see a green heartbeat as described on page 3 Steps The following instructions describe the installation steps for three phase households 1 Switch the power off to your home using the main breaker This is usually the largest switch in your meter cabinet 2 There are 4 cables between the kWh Meter and the fuse box typical colors are brown gray black amp blue or brown 2x black amp blue Some houses cabling may not have different colors e g all cables may be grey however in this instance the 4 cables should be clearly labeled L for live and N for neutral 3 The live cables are typically brown black or grey or labeled L the blue cable is the neutral or labeled N The Green Yellow cable is the ground wire 4 Note the symbol L K inside the current clamp Ensure that L points towards the fuse box and K towards your existing utility meter b Put the current clamps around the live cables and close it firmly If needed press on the side till you hear a click 6 Connect the other side of the current clamp cables to input 1 2 amp 3 of the smappee monitor 7 Switch the power back on 8 Plug the smappee power cable into the nearest available power outlet and wait until Smappee shows again the green heartbeat Note A red light Is an Indication of a weak Wi Fi signal 9 You can now get started with your smartphone app see page 11 Page 10
7. 8 of 15 Solar Power Connection The following Instructions describe the Installation steps for households with solar power single phase Preconditions You have successfully connected your smappee monitor to your WI FI network you see a green heartbeat as described on page 3 Steps 1 Switch the power off to your home using the main breaker This is usually the largest switch in your meter cabinet 2 Disconnect the power supply of your solar panels 3 Follow the instructions of the Single Phase Connection till and including the connection of the first current clamp 4 Connect the second current clamp over the live cable brown or black coming from the PV inverter Ensure that K points towards the inverter and L towards the fuse box Make sure that the current clamp is firmly closed If needed press on the side till you hear a click 5 Connect the other side of the current clamp cable to input 2 of the smappee monitor 6 Switch the power back on 7 Plug the smappee power cable into the nearest available power outlet and wait until Smappee shows again the green heartbeat Note Ared light Is an Indication of a weak Wi Fi signal 8 You can now get started with your smartphone app see page 11 Page 9 of 15 3 Phase Connection The following instructions describe the installation steps for households with 3 phase power without solar power Preconditions You have successfully connected your smappee
8. alling the smappee monitor is to establish a connection with your WI FI network We strongly recommend performing the steps below near your WI Fi router Once the connection is established when smappee shows a green heartbeat you can move your Smappee to the place of final installation For connecting to your Wi Fi network you can opt for the procedure with WPS SETUP In case your router supports WPS The following sections explain e procedure without WPS entry of Wi Fi name and password e procedure with WPS e troubleshooting Page 3 of 15 Procedure without WPS The following steps describe the smappee Wi Fi installation by using the Wi Fi network name SSID and password Starting the smappee monitor 1 Put the plug in the power outlet Smappee emits a blue light for 20 sec 2 Next the light goes off for 30 sec 3 After about 60 sec smappee shows a blue heartbeat Preparing the smartphone app 4 Note The smappee monitor will connect to the same network as the Wi Fi network to which your smartphone tablet is currently connected Start the app and select lt Login gt Create an account if you havent yet done so Note This account is completely independent from any accounts you may have created on the smappee webshop 7 Select lt Login gt 8 Select lt Install gt 9 1 Oo O1 Uncheck lt via WPS gt 0 Enter your Wi Fi password Chirping 11 Set the volume of your smartphone Tablet at ca two thirds of the
9. e smappee monitor is Use the App to install new device The App will 2 listening for an acoustic prepare an acoustic message for the smappee monitor message Perrereererereerereceerereceererererrerererrererecrererertererecrerereererererrerereererererrerererrerectrerecrererecr eter reer erect eter eer er errr er errr er eree rer er eer er ere eer er eee er ere errr er eer er ere cree ere er er erect er ere eter ereererereceererer terre rer eee reer eee reer ee rer er ere er eter eerereer errr ere eter eer erererrerer ere eter errr rer eer eter eer eter ereerer eer er eter rerer err eter err er erect er eter rererer rer ererr eter err erer ert erer ere eter err er er ert e terete er eter ee rer etre eter eer ee eer ere eres TevuesssenneennnssnennennnnsssennennnnsssuneanunnsssanneannesssueeeeenesssnneesTOeesseeeeeuuessseeeeesb eeeseCA0000 000000000000 0000000000 000000000002 008SEEEC000CUSEEOEEOSEOSSESOSOOSEOSSESOSOOOEOSSSOOSOOSEOSSESOSOOSEODESUSSOOSSOSSESOSOOSCCSSSSADEOU 000000000000 00000000 0000000008000 008000 00000 8SSSOEEEAAEESSSOSESOANSSSSOSSCUCCNSSOOSSOUCCSSSSOSSOUCENSSSOSSOOCCSSSSOSESOCCSSSSOOESUCCNSSSOSEONECNSSSOSEOOECNSSSOSSCNCCODTOUOESECCSSSSOSSSSCCCSSSOSEEEECESSSOOESSECSSSSOSEESEESSSSOSEEEEEESSOSE i GREEN 3 second _ Acoustic message successfully The smappee monitor will now connect to the smappee flash received servers i 7 i Note Expect the smappee monitor to reboot and show ee eee _continuous blue for about 1 2 minutes RED
10. et Sluit Start This is an enjoyable way to track down your appliances Another easy way to find your appliances is to switch them on or off manually while keeping an eye on the bubble screen As a result you will immediately know that Find me 11 for example is the appliance which you have just switched on 45 W Zoek mij 11 Page 13 of 15 Please also note that you can select a category when naming your appliances To do so select the Find me field Zoek mij You will then see the following list from which you can select the appropriate category e00 PROXIMUS 00 05 Verlichting Koeling Koken Entertainment Verzorging Wasbeurt Verwarming en Airco Ander Finally My events provides an overview of the activity of your appliances This shows just how much is going on in your home and allows you to tackle those unexpected energy guzzlers ee00 PROXIMUS 13 56 Alle gebeurtenissen Wasbeurt strijk Tue 13 39 13 624 Watt UlTgeschakeld Wasbeurt was amp Tue 13 35 54 1880 Watt INgeschakeld Wasbeurt strijk Tue 13 34 21 663 Watt INgeschakeld Koken koffie Tue 13 34 07 878 Watt UlTgeschakeld Koken koffie Tue 13 29 03 895 Watt INgeschakeld Koelkast Keuken Tue 13 28 02 54 Watt UlTgeschakeld Koelkast Keuken Tue 13 25 06 56 Watt INgeschakeld We wish you every success with your smappee and feel confident that smappee will soon become part of yo
11. itions You have successfully connected your smappee monitor to your WI FI network you see a green heartbeat as described on page 3 Steps 1 Switch the power off to your home using the main breaker This is usually the largest switch in your meter cabinet 2 There are 2 cables between the kWh Meter and the fuse box typical colors are brown or black and blue Some houses cabling may not have different colors e g both cables may be grey however in this instance the 2 cables should be clearly labeled L for live and N for neutral 3 The live cable is typically brown or black or labeled L the blue cable is the neutral or labeled N The Green Yellow cable is the ground wire Page 7 of 15 4 Note the symbol L K inside the current clamp Ensure that L points towards the fuse box and K towards your existing utility meter LEK 9 Put the current clamp around the live cable and close it firmly If needed press on the side till you hear a click 6 Connect the other side of the current clamp cable to input 1 of the smappee monitor TR EOS a p kW h ereer so D E C d 7 Switch the power to your home back on 8 Plug the smappee power cable into the nearest available power outlet and wait until smappee shows again the green heartbeat Note A red light is an indication of a weak Wi Fi signal 9 You can now get started with your smartphone app see page 11 Page
12. ng steps describe the smappee WI FI installation by using WPS OR SETUP Starting the smappee monitor 1 Put the plug in the power outlet Smappee emits a blue light for 20 sec 2 Next the light goes off for 30 sec 3 After about 60 sec smappee shows a blue heartbeat Preparing the smartphone app 4 Start the app and select lt Login gt 9 Create an account if you havent yet done so Note This account is completely independent from any accounts you may have created on the smappee webshop 6 Select lt Login gt 7 Select lt Install gt 8 Check lt via WPS gt Chirping 9 Set the volume of your smartphone Tablet at ca two thirds of the maximum and hold it at ca 15 a 20 cm 6 a 8 inches of your smappee monitor en then press START Note iPhone and iPad users need to ensure that the ring signal switch Is on 10 You will now hear the smappee chirp sound and the text Chirping info to smappee is displayed 11 The yellow light blinks if smappee records the sound well If not start again as of step lt 9 gt and press lt Repeat gt 12 After having recorded the chirp sound smappee verifies that the data has been well received a If allis OK the green light goes on for ca 3 sec b Incase of errors the red light goes on for ca 3 sec and then the blue heartbeat starts again Start again as of step lt 9 gt and press lt Repeat gt 13 Next the magento light blinks Now press the WPS button on your r
13. of 15 Getting started with the smappee app Now that you have successfully installed smappee smappee can start working for you right away You can start checking your consumption immediately In order to identify your appliances smappee first needs to get to know your house This takes a little time but Smappee will generally have identified its first appliances after half a day The main screen of the smappee app is the bubble screen Here you can see the following at a single glance your current consumption nai your standby consumption your solar panel yield Mijn huis 2918 W Consumptie If you click on one of the bubbles you will see an overview of today s consumption so far From this screen you can also select the consumption for the past month or year or navigate to previous days months or years e PROXIMUS 22 59 1 52 4 Aanbieder gt 17 30 Mijn huis Mijn Huis gt gt JE VERBRUIK VANDAAG JE VERBRUIK VERLEDEN MAAND kWh 15 423 kWh 280 161 EUR 3 39 EUR 61 64 JE PRODUCTIE VANDAAG JE PRODUCTIE VERLEDEN MAAND kWh 1 478 kWh 160 630 EUR 0 33 EUR 35 34 Page 11 of 15 To see graphs for the selected period simply turn your screen to landscape mode eeeeo PROXIMUS 23 07 Mijn huis Dag Maand Jaar To select the menu click on the menu nar on the main screen 00 PROXIMUS 23 16 Menu 9 Hoofdscherm Berichten lt Mijn awards i Mijn toestellen
14. outer Restart Green heartbeat 14 Once the WPS procedure has been completed smappee restarts The light goes off for ca 30 sec and then smappee shows a blue light for ca 60 sec 15 Next smappee connects to the Wi Fi network and establishes a connection with the Smappee servers 16 Smappee indicates a successful connection with a green heartbeat 17 You can now connect your smappee to the electrical installation of your home continue on page 7 In case of errors e lf the connection with the Wi Fi network fails the smappee monitor shows a red light Next the blue heartbeat starts again Check your Wi Fi connection en start again as of step lt 9 gt e See section Troubleshooting on page 6 for more Information Page 9 of 15 Troubleshooting The smappee monitor will show various lights that indicate the progress of the installation Lights during normal use EannnnannnnnnnnnnnnNANANAAAAAAAAAAAAAAAANAAAAAAAAAAAAAANANAAAAAAAAAAAAAAAAAANANANAAAAAAAAANANAAAANANAN ANANAEANNANAEANNNNAEANNAAAAANNANANNN Y TANENNNNNAEANNANANANNANANANNANANANNAAAEANNAAAEANNNAAEANNAAANANNAAAEANNNNAEANNANANANNANAEANNANAEANNAAAEJANANANANAANAAANAAAAAAAAANAAAAAANAAAAAANANAAAANANAAAAAAAAAAANAAAAAANAAANAANANANAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAANAAANAAAAAAAAANAAAAAANAAAAAAAAAAAAANAAAAAANAAAAAANAAAANAAAAAAAANAAAAAAAAAAAAANANAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAANANARAANAS You can start using the smappee App to learn about your energy consumption Th
15. ur everyday life You will automatically become more conscious of how you use energy which will contribute to a better environment for us all This is the challenge faced by our generation with the next generations in mind Page 14 0f 15 smappee Declaration of Conformity October 5 2013 We Smappee nv Oude Bellegemstraat 14B 8550 Zwevegem Belgium following the provision of the following EC Directives 2006 95 EC The Low Voltage Directive 2004 108 EEC The Electromagnetic Compatibility Directive hereby declare that the product Smappee monitor el is in conformity with the applicable requirements of the following documents Emissions Radiated Emission EN 55022 Class B Conducted Emission EN 55022 Class B EN 61000 3 2 EN 61000 3 3 Immunity EN 55024 EN 61000 4 2 EN 61000 4 3 EN 61000 4 4 EN 61000 4 5 EN 61000 4 6 EN 61000 4 1 Safety EN61010 1 Ed 3 0 2010 06 EN61010 2 032 Ed 3 0 2012 09 Authorized signatory Hans Delabie Chief Operating Officer Page 19 of 15
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