snom 370 Quick User Guide for Star2Star
Contents
1. ar Use the navigation keys to select the required Ring Tone A displayed or highlighted Ring Tone is played back or the Ok soft key to Press to return to the previous screen after making your selection STAR2STAR CALL PARK AND RETRIEVE If your system is configured to operate in Key System Mode Press the snom key to park the call To retrieve the parked call from any local extension press the respective illuminated park line position The caller will hear music or message on hold if configured on your system Alternatively you may perform an Attended transfer to the park code 7000 Listen to the system retrieval code announcement e g 7001 Transfer the call The caller is now parked The caller will hear music or message on hold if configured on your system Dial the system retrieval code e g 7001 on any local extension to retrieve the call For further details view download the Star2Star Phone and Features Guide available via the Star2Star Web Portal sno VoIP phones Star2 Star 2 COMMUNICATIONS One System One Service One Provider The Whole Solution 22. ated Callers will be directed to your voicemail or Find Me Follow Me if invoked You can still make outgoing calls with the DND feature activated snom 370 Quick User Guide 3 5 09 Pressing PMO again deactivates the feature MISSED CALLS To view missed calls and clear the missed CHist call display press C Usethe or navigation keys to ate l aP select Missed Calls Press Use the navigation keys to navigate through the list Press to return to the previous screen Note you may also view Received and Dialed calls Press the Next soft key and to display more information about the call Date Time etc To dial a number using the Missed v Received or Dialed call list press the Confirm key over a displayed or highlighted entry to complete the call Press the Clear soft key to remove entries VOICE MAIL The message waiting light will flash red to indicate that a new message s is waiting When you lift the handset Stuttering Dial Tone is played To listen to voice messages Retrieve key or dial 1000 Alternatively you may press the VMail soft key as indicated on the phone display The system will prompt for your password Note when accessing the voice mail system for the first time your password is your extension Change this to a 4 digit number you can recall easily SPEED DIALS DIRECTORY To add or edit a contact in your local phone directory Access th
3. e Star2Star Web Portal and navigate to the Individual Phone Settings section for your phone Click the Speed Dials link to add contacts and other options to your phone For more detailed instruction follow the Star2Star Phone and Features Guide available for view download via the Star2Star Web Portal To search for a contact Press the Directory button or select the Directory Dir soft key Your Speed Dial entries will be displayed i Use the E or navigation keys to browse the entries 4 Press gy over a highlighted or displayed entry to dial You can also add Speed Dials to utilize the remaining available buttons on the phone or an expansion module s if fitted VOLUME ADJUSTMENT eet Press the Volume keys to adjust handset headset and hands free speaker phone volume during a call Pressing these keys in an idle state will adjust the ringer volume CHANGING RING TONES To change the incoming ring Press the Settings key T Use the navigation keys to select option 2 Ring Tone v Press or the Ok soft key to select Usethe or select the line appearance Generally all calls to your phone will appear on the first Line appearance unless your system administrator or navigation keys to Dealer has configured the system to use the second line appearance When Line1 is displayed or highlighted aN 4 press 2 select A list of available Ring Tones will appe
4. ne indicator and a flashing red Call Indication LED Using the Handset Pick up the handset Speakerphone Mode aj Press Speaker or with the handset on hook press the line key with the active N indicator yellow blinking or the Confirm key Using the optional Headset ib Press Headest to switch the phone to headset mode The ci icon will appear in the phone display You may either press i the Headest key blinking line indicator or s l the Confirm key to answer your call In all cases the active call will appear on the display showing call duration and caller ID ENDING A CALL Replace the handset or if in speaker phone mode press the Cancel key aj or press saker f you are using the S Gl phone in Headest mode press the Cancel key to end your call REDIAL To redial last number press Redial twice To redial previously dialed numbers e press Redial A list of recently dialed numbers will be displayed with the most recent at the top of the list Use the wad navigation keys to move through the list v Press the Confirm key over a displayed or highlighted entry to complete the call MICROPHONE MUTE CO During a call press Mute or the Mute soft key so that the other party cannot hear you Th K icon is displayed Press O Mute again or the Unmute soft key to resume audio HOLDING A CALL ken During a call press 4 The call will be placed on h
5. old the yellow line key indicator will flash slowly and a slow flashing red Call Indication LED Hold will be indicated on the phone display The caller on hold will hear Music or Message on hold if enabled on your system i To resume the call press 4 again V the flashing line key or press the Confirm key Your phone will handle multiple calls on hen hold Press 4 to display all calls on Per a i i z 7 me hold Use the navigation keys to 4 move through the list Press the Confirm key or Ped over a displayed or highlighted entry to retrieve the call from hold 3 PARTY CONFERENCE CALL You can create a conference with two other parties using the phones local conferencing feature Place a call to the first party Place the active call on hold by n pressing el The caller will hear Music or Message on hold if enabled on your system Dial the phone number of the second party or use Directory to access your F a T i Speed Dial entries Use the navigation keys to move through the list v l Press the Confirm key over a displayed or highlighted entry to complete the call When the second party answers press Conference to join all parties in the Conference Ending the call on the conference originator s phone will end the conference Use the Star2Star Conference room feature for larger conferences TRANSFERING A CALL Blind Tran
6. sfer Transfer the call without announcement t During a call press 5fr _ The caller on hold will hear Music or Message on hold if enabled on your system Dial the number you want to transfer the lV call to then press the Confirm key to complete the transfer Transfer Announced Place your caller on hold by an pressing 4 Your caller will hear Music or Message on hold if enabled on your system Dial the number you want to transfer the I call to then press the Confirm key When the called party answers 5 announce the call press 5fEr twice v or to complete the transfer Press to cancel the transfer i e the called party does not wish to accept the call FIND ME FOLLOW ME Use the Star2Star Find Me Follow Me feature in the Star2Star Web portal to forward calls from your extension Follow Me Immediate Calls to your extension will be sent automatically to the number you define Find Me Sequential Calls to your extension will ring your extension and any other numbers that you define in order Find Me All Calls to your extension will ring your extension and any other numbers that you define all at once DO NOT DISTURB Press the PND key on the phone or the DND soft key The icon will appear in the display to indicate that the Do Not Disturb feature is active Incoming calls will not ring the phone with this feature activ
7. snom VoIP phones StarZ Star Ae COMMUNICATIONS One System One Service One Provider The Whole Solution snom 370 Quick User Guide Basic Phone Features For detailed information please consult the Star2Star Phone and Features Guide available for view download via the Star2Star Web Portal at https portal star2star com MAKING A CALL Using the handset Pick up the handset the yellow line indicator abd a steady red Call Indication LED will light dial the desired number koran Press the Confirm key to complete the call Using the Speaker Phone a With the handset on hook press Speaker or the line key solid yellow LED when pressed Dial the desired number s Press the Confirm key to complete the call Alternatively you may dial the number snom 370 Quick User Guide 3 5 09 a first then press saker to complete the call Using the optional Headset ih Press Headest to switch the phone to headset mode Press 4times to enter Setup Use headset Device gt lt On gt The or icon will appear in the phone display Repeat the process to turn off or press the Speaker button to toggle between headset and speaker mode Dial the desired number and press the F i Confirm key to complete the call or press the line key solid yellow LED when pressed ANSWERING A CALL An incoming call is indicated by an audible ringer and a blinking yellow li
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