here the manual
Contents
1. For use with BlackBerry csv 7 Save the exported calendar on your network H drive as icalendar ics 8 Change the time zone setting back to Default or to GMT 1 00 Amsterdam Copenhagen Do that using the First Class menu commands in Edit gt Preferences gt Viewing Select Apply and then OK General Calendar Content Viewing Messaging Web Voice Handheld Devices Use this tab to specify viewing preferences in your Mailbox messages conferences folders and calendars Client interface J Show newest items first Feessosososcseecceoececeeesesessossosoosososseeoeesesesessooo Show only unread items Double click in explorer tree opens a new window Time zone GMT 1 00 Amsterdam Copenhagen 9 Browse to http products salvair com 8080 IcalConverter The migration tool on this website converts the First Class calendar into a format Outlook can read Page 18 ILIAD Contact ILIAD if you need assistance iliad iss nl Ext 456 Do it yourself email migration user manual for First Class to Outlook migration Z salvair ICAL Converter Welcome to the ICAL Converter for First Class FC Email lastname iss nl Time Zone US Eastern X Calendar File H icalendar ics Upload amp Convert 10 Upload the file called icalendar ics that you saved on H to this website Type the email address where your co2. O ta P Find a Contact oe En f amm f 7 H Oo ind a Contact u K sssr HHEH l ae 7 Ka a c f t b I Address Book New New New Today Next7 Month Schedule Open Calendar E mail hare Publish alendar Appointment Meeting Items Days View Calendar Groupsy Calendar Calendar Online Permission New GoTo x Arrange a Manage Calendars Share Find 4 december 2011 gt 3 ma diwo do wr za zo 4 gt 12 18 december 2011 Search Output ics Ctri E p 4 22723 4 ees 5 6 7 8 9 10 11 so 12 13 14 15 16 17 18 a 19 20 21 22 23 24 25 s2 26 27 28 29 30 31 i 4 My Calendars g 00 v Calendar 4 Other Calendars 1000 v Output ics 1100 l 1200 13 Internal Boardroo ul 14 1500 16 00 17 00 Ama a Wl ca a 18 Items 5 AN Send Receive error Da E 100 y 19 One calendar event at a time drag and drop the meetings from the right calendar Output ics to the left Outlook calendar Each appointment will automatically be placed into the same date and time as the source 20 VERY IMPORTANT as already mentioned Outlook does not recognize the winter summer time zones and all day meetings as these are exported by First Class Therefore when you are moving individual appointments one by one ensure that each imported item is placed with the right date and time You can do that by comparing it to the source calendar in First Class
3. International DO IT YOURSELF EMAIL MIGRATION This document is a detailed step by step procedure for migration of individual email accounts from First Class to Outlook The steps are described from the end user perspective and meant for each First Class user to get started with Outlook and in a self service mode move the mailbox content from First Class to Outlook Do it yourself email migration user manual for First Class to Outlook migration Do it yourself email migration USER MANUAL FOR FIRST CLASS TO OUTLOOK MIGRATION Contents DOCUMENT VERSION cisoissccvecccacevsoscscaseconscesgheesnevensvcsespneanccsacsesneessecsssvenseses E 2 INTRODUCTION aa gaa EE co psn oy T AEE EN EEEN E E E 2 W AT WILL BE PIGR AED cccsscccecsccsscsccsccetescassesseseaseseconsasnteseseeserenensavecemeececencesesesneseeneneiess 3 Do it yourself migration of your own mail calendar and contacts eessseesseessoessoeessocesoeessoessoeeso 3 Special First Class accounts and special features handled separately cssccccsssrrcessserceessees 3 VV IGT OOS S10 OU OOK arne EAE AE ETA E 3 What doesn t go to Outlook ssseeesseeesssoeessoeesssocessoessssoeessoesesooeessoessssoeessoeeeseoeessoessseoeessoeeeseoeessoessseoe 4 H VOT TOO OO where elses siseses a E na 4 GETTING OUTLOOK TO WORK cccscsscssccsccsccsccsccsccsccsccsccsccsccsccsccsccsccsccsccsccscescoscoes 6 Installing Microsoft Office 2010 with Outlook cccsssccc
4. lt 12345abc eur nl gt d ERNA password lt your ERNA password gt When asked Are your credentials correctly entered type Y and press Enter Your user names and passwords are now saved and you will not be requested to fill them in again If you have changed your First Class or ERNA password type N the next time you are asked Are your credentials correctly entered and you will be able to fill in the credentials again 4 The migration scripts are now run as shown in the following screen while transferring all messages from First Class Inbox into a newly created folder in Outlook named FirstClass INBOX DON T CLOSE THIS WINDOW You ve entered your credentials already Continue y niy Gy C WINDOWS system 3 cmd_exe o x B Starting imapsync A Imapsync is running in the background Do MOT close this window It is closed automatically after the job is done You can continue to work normally 5 You can continue using Outlook while the script is running Depending on the number of messages in your First Class Inbox this operation can last from few minutes to a few hours You should be able to see the moved messages in Outlook under the folder FirstClass INBOX ILIAD Contact ILIAD if you need assistance iliad iss nl Ext 456 Page 13 Do it yourself email migration user manual for First Class to Outlook migration 6 DO NOT TURN OFF YOUR COMPUTER AND DO NOT LOGOUT YOUR AC
5. 21 When you have moved all the items you can delete Output ics from Outlook Page 20 ILIAD Contact ILIAD if you need assistance iliad iss nl Ext 456 Do it yourself email migration user manual for First Class to Outlook migration MIGRATING YOUR CONTACTS FOLDER FIRST CLASS ADDRESSBOOK About the procedure This procedure will transfer all your personal contacts from First Class to Outlook It will not transfer personal mailing lists Transferring migrating personal mailing lists from First Class to Outlook is handled separately by first saving them to a text document Using the text document as a reference you can e Use that text document to re create mailing lists manually in Outlook or e Request and manage your own eur nl mailing list here http www eur nl english erna services erna_services erna_mailinglist Transferring individual addresses from First Class to Outlook 1 Login to First Class 2 Open your Contact folder and highlight all contacts Ctrl A 3 Select File gt Export Select the file format in which you want your contacts exported export format vCard vef 4 Select All contacts and export format For use with Outlook csv 5 Save the exported contacts to H drive with the name contacts csv Personal mailing lists are skipped when exporting the contents of your Contacts folder 6 Start Outlook ILIAD Contact ILIAD i
6. Nearly all modern mobile devices with internet access can connect to Outlook mailboxes In most cases you need to know only four things a Server or host exchange eur nl b Email address lastname iss nl lt your email address gt c Login name 12345abc eur nl lt your ERNA account gt d Password lt your ERNA password gt 2 Do you need help connecting your mobile device to your Outlook mailbox You have the following options a Ask ILIAD for assistance maybe we can help b See the Erasmus Exchange blog in Dutch http blog eur nl exchange c For device specific configuration see the manual provided by the manufacturer Page 10 ILIAD Contact ILIAD if you need assistance iliad iss nl Ext 456 Do it yourself email migration user manual for First Class to Outlook migration MIGRATING EMAIL MESSAGES FROM FIRST CLASS TO OUTLOOK This Outlook migration procedure transfers only the messages that reside directly in your First Class Inbox root folder It creates a new folder in Outlook named FirstClass INBOX and moves all the messages from the First Class Inbox to this newly created Outlook folder Messages from First Class are moved to Outlook They are not copied This means that at the end of the migration process the First Class Inbox will be empty Only messages that cannot be moved will remain and in that way will be easily identifiable One example of unmoveable messages are messages with attachments that exc
7. Outlook The steps are described from the end user perspective and meant for each First Class user to get started with Outlook and in a self service mode move mailbox content from First Class to Outlook The transition from First Class to Outlook is a complex operation First Class is a rarely used system with lots of peculiarities that are not compatible with internationally agreed standards for email and collaboration This causes the transition to be a cumbersome endeavour not only for ICT admins but for all users In the past months we have worked hard to design and test different transition scenarios In this document we have compiled a set of actions which when processed will make sure all information from First Class will be migrated In order to transfer the information from First Class each staff member will need to put significant effort into transferring their own data Simply explained the email migration will take place during the weekend of 14 15 January 2012 ensuring that everyone starts with Outlook at the same moment on Monday 16 January 201 2 Each staff member will start with an empty Outlook mailbox First Class mailboxes will be kept alive for 6 weeks until 24 February 2012 so that each staff member can move all his her First Class content to Outlook and other alternative systems Page 2 ILIAD Contact ILIAD if you need assistance iliad iss nl Ext 456 Do it yourself email migration user manual for First Class t
8. calendar and importing it into Outlook essseessoeesseessocssseessoeesoesssoessoe 17 MIGRATING YOUR CONTACTS FOLDER FIRST CLASS ADDRESSBOOK s000 21 ADOUFE OSE acca acerca see ctcac ne se sea se esc di E N E wwe ce eset eee 21 Transferring individual addresses from First Class to Outlook sssessseeesseessocesocessoeesoesssoessoeesseee 21 Exporting the mailing lists from First Class scxcssssvedscccterenceassecsavedesanenssceucceaveceeevacedescessievensnasdeciavetesesess 23 ENO NO TE arcsec erna AEA 24 ILIAD Contact ILIAD if you need assistance iliad iss nl Ext 456 Page Do it yourself email migration user manual for First Class to Outlook migration DOCUMENT VERSION 22 December 2011 Final approved version 15 January 2012 Updated instructions how to migrate sent items in Transferring First Class Sent items to Outlook Updated instructions for automatic mailbox rules in Preparing for the first migration run Added instruction on how to make Outlook the default email client Making Outlook default mail program 24 January 2012 Corrected sequence in screenshots for configuring Outlook in Access your mailbox using Outlook Added steps to prevent Sent Items mix up intentionally in Transferring other First Class folders to Outlook INTRODUCTION This document is a detailed step by step procedure for the migration of individual email accounts from First Class to
9. ee ala fe 3 a z p Q See more about Ac A a O 1 88 GB Free Items 1 All folders are up to date Connected to Microsoft Exchange Making Outlook default mail program 1 To make Outlook your default mail program go to Start Menu gt Settings gt Control Panel 2 Select Add or Remove Programs and click on the right on Set Program Access and Defaults 3 Unfold Custom and select Microsoft Outlook under the Choose default email program 6 Add or Remove Programs BAX 4 program configuration specifies default programs For certain activities such as Web browsing or sending e mail and which programs are accessible from the Start menu desktop and other locations Change or Remove Programs Choose 4 configuration Custom P Choose a default Web browser Add New Use my current Web browser Programs Internet Explorer Enable access to this program amp Mozilla Firefox Enable access to this program Set Program a a Choose a default e mail program Defaults Use my current e mail program Enable access to this program Mozilla Thunderbird Enable access to this program Outlook Express Enable access to this program Choose a default media player Use my current media player Windows Media Player Enable access to this program ILIAD Contact ILIAD if you need assistance iliad iss nl Ext 456 Page 9 Do it yourself email migra
10. 0 with Outlook You can find the installation shortcut in the same folder Email migration in your Start Menu 3 Installation will take approximately 30 minutes Please be patient After the installation is complete restart your computer and the icon Microsoft Outlook 2010 should then appear in your Start Menu Page 6 ILIAD Contact ILIAD if you need assistance iliad iss nl Ext 456 li Do it yourself email migration user manual for First Class to Outlook migration Start Outlook by clicking on the icon Microsoft Outlook 2010 in your Start Menu When starting Outlook for the first time the following screens appear Microsoft Outlook 2010 Startup Account Configuration E mail Accounts Microsoft Outlook 2010 Startup You can configure Outlook to connect to Internet E mail Microsoft Exchange or Wel to the Mi ft Outlook 2010 Startup Wizard which will guid th h th Tome aE alcatel e E ee OR WOOR Sina other E mail server Would you like to configure an E mail account process of configuring Microsoft Outlook 2010 Click on Next twice until the Add New Account screen below appears Fill in your details and click Next a Your Name your full first and last name b Email Address your ISS email address lastname iss nl c Password you ERNA password Add Mew Account Auto Account Setup Click Mext to connect to the mail server and automatically configure your account settings Fir
11. 2 ILIAD Contact ILIAD if you need assistance iliad iss nl Ext 456 Do it yourself email migration user manual for First Class to Outlook migration Exporting the mailing lists from First Class 1 Login to First Class 2 Goto your Contact folder and select the menu command View gt View by List 3 Select View gt Change View Properties and choose Sort on Icon This identifies any mailing lists in your First Class Contacts folder with the icon E Cpe TT Display Lists Icons Background Sorting Sort on icon Reverse sort Grouping Group on None Collapse all groups Appearance V Show column titles E Show row numbers Variable height rows 4 Select all mailing lists recognizable by the icon E i 5 Right mouse clickeach selected mailing list and select Summarize selected 6 A new screen appears that presents a textual overview of all personal mailing lists and addresses 7 On this new screen select File gt Export and save the overview of the mailing lists to your network directory H drive Name the saved file Mailinglists txt 8 You can use this overview to either a Re create the mailing lists manually in Outlook b Request and manage your own eur nl mailing list This can be requested here http www eur nl english erna services erna_services erna_mailingl
12. All active rules are automatically disabled Check it by clicking on the icon Mailbox Rules in the screen above and ensure that no mail rules listed are Enabled If there are still active rules present please contact ILIAD before proceeding File Edit Format Message Collaborate View Help amp oy iy sy O Xa so Back Go Forverd Mewe Receive Rule Mew Send Rule Mew Advanced Rule Mew Application Rule Mew Custom Columns Properties Delete OD Folder 3 Files 0 Folders S5 FirstClass Mladen Acinger Unlimited LW Rule name Event Action Last Modified T Out of office Receive Generate reply 1041011 21 13 gt Fules Log 1012011 21 13 Icy BNO MUIE tem selected Page 12 ILIAD Contact ILIAD if you need assistance iliad iss nl Ext 456 Do it yourself email migration user manual for First Class to Outlook migration 1 Make sure you have gone through all the steps described in the previous section called Preparing for the first migration run 2 Logout and close First Class 3 Click on the icon MOVE mail from FirstClass to Outlook available from Start Menu folder called Email Migration The following screen appears GY C WINDOWS system3 cmd exe o x Please enter FirstClass Username 1_ Enter the requested login credentials a First Class username lt lastname or BA1234 gt b First class password lt your First Class password gt c ERNA username
13. COUNT UNTIL THE SCRIPT HAS FINISHED RUNNING AND HAS CLOSED AUTOMATICALLY If you need to leave your room or want to go home just stay logged in and keep the computer on It is no problem if the screen saver is activated the script will continue to run in the background 7 When the script has finished running the Inbox in First Class should be empty and all the messages should be in the FirstClass INBOX folder in Outlook Check if that is the case a If YES continue with the next paragraph Transferring other First Class folders to Outlook b If NOT try the troubleshooting steps below before contacting ILIAD The script might have created empty folders in Outlook with equal names as they exist in First Class That is okay Don t worry just continue with the next steps These folders will be useful in the next migration steps 8 Troubleshooting If any all messages were not transferred from the First Class Inbox to Outlook a If no messages at all have been transferred you ve entered an incorrect password or user name in the migration script i Click again on the icon MOVE mail from FirstClass to Outlook in your Start Menu folder Email Migration When asked You ve entered your credentials already Continue type N and press Enter You will be asked to fill in your user names and password again Do this carefully paying close attention to UPPER and lower case characters ii If re logging into t
14. acted all offices using special features and prepared a migration route for those If you think a special feature you are using is forgotten please contact ILIAD through iliad iiss nl The following content of your First Class mailbox calendar and contacts can be transferred to Outlook by following the instructions in this manual 1 All email you have received in your Inbox with an attachment size less than 20MB 2 All email you have sent with an attachment size less than 20MB 3 All email you have archived in sub folders within First Class 4 All email you have archived in personal conferences within First Class A personal conference is a conference you created yourself not a systems conference created by an OLITS sys admin 5 All individual contacts in your personal First Class contacts folder 6 All calendar items in your personal First Class calendar with the following restrictions Outlook does not recognize First Class daylight savings time settings winter summer time Starting times are 1 hour too early for all appointments scheduled during winter time ILIAD Contact ILIAD if you need assistance iliad iss nl Ext 456 Page 3 Do it yourself email migration user manual for First Class to Outlook migration therefore when imported into Outlook O Outlook does not recognize First Class full day appointments The dates of appointments scheduled as full day events in First Class are 1 day too e
15. arly when imported into Outlook Moving the calendar manifests an extremely inconvenient known issue that could not be fixed For this reason if your calendar does not contain many appointments we advise you not to use First Class s export import tool but instead start from scratch and just retype your appointments in Outlook s calendar Not everything will move to Outlook Certain First Class content cannot be migrated to Outlook An inventory of features that cannot be migrated and alternative solutions proposed follow First Class content that cannot be moved migrated to Outlook 1 All email messages with attachment sizes larger than 20MB 2 All drafted but never sent messages 3 All uploaded files Files which were not received as an email message 4 Shared First Class conferences Conferences where you are not the owner shared with you by other users or by system admin 5 Personally created and managed mailing lists in your Contacts folder 6 Personal First Class webpage available if it has been created as http campus iss nl username To make sure you do not lose content once First Class is switched off the following actions should be taken to ensure that it is saved elsewhere 1 Messages with attachments larger than 20MB a Download the attachment to your network directory H drive and forward the message to yourself without attachment then delete the original or b Export the whole message from Fir
16. e to be imported into Outlook 1 hour too early 2 Outlook does not recognize First Class full day appointments properly which causes all full day appointments in First Class calendars to be imported into Outlook 1 day too early Each of these out of sync calendar appointments will need to be corrected manually one by one in the Outlook calendar Exporting First Class the calendar and importing it into Outlook 1 Login to First Class 2 Change the time zone to GMT 2 00 Israel Do that using the First Class menu commands Edit gt Preferences gt Viewing Select Apply and then OK Use this tab to specify viewing preferences in your Mailbox messages conferences folders and calendars Client interface Show newest items first E Show only unread items E Double click in explorer tree opens a new window Time zone ILIAD Contact ILIAD if you need assistance iliad iss nl Ext 456 Page 17 Do it yourself email migration user manual for First Class to Outlook migration 3 Goto your First Class calendar 4 Highlight any calendar item in your calendar 5 Right mouse click on the calendar item and select Export 6 Select All events and tasks and export format iCalendar ics Click OK r Export these items Selected events and tasks Select the file format in which you want events and tasks Calendar export format iCalendar ics For use with Outlook csv
17. eed 20 MB First Class unfortunately does not allow migration tools to access mailbox folders besides the Inbox In the mail migration procedure therefore you migrate your First Class email content folder by folder placing the messages of each folder into the Inbox migrating it to Outlook and then repeating the procedure for subsequent folders In certain cases however your First Class sub folders can be created directly in Outlook Sometimes the migration tool will succeed in moving the complete content of the sub folders which will soare you a lot of manual labour Usually only an empty folder will be created in Outlook and you will still have to transfer your messages by moving them to the First Class Inbox folder per folder We ve been unable to predict in which cases this will work so hope for the best To summarize in most migration scenarios you can expect to transfer your First Class mail folders one by one by coping the content to the First Class Inbox running the migration script that moves the Inbox content to Outlook and then re arranging the imported messages to appropriate folders in Outlook Yes that is what we meant by cumbersome 1 Login to First Class the same way you always have Your First Class account remains available and untouched You will notice however that your account has been frozen as if time stopped after 13 January 2012 You ll be able to look around and re arrange things in your mailbox bu
18. eps 2 to 8 from Transferring the First Class Inbox folder to Outlook 7 Move all the messages transferred to the Outlook folder called FirstClass INBOX into the destination folder you created in Outlook The folder FirstClass INBOX has to be empty before continuing to the next step 8 Repeat these steps until you have moved the content of all First Class folders to Outlook 1 IMPORTANT Transferring Sent Items from First Class to Outlook is a slightly more delicate process because IF YOU DO NOT FOLLOW THE PROCEDURE EXACTLY YOU CAN INFLUENCE OTHER PREOPLE S MAILBOXES Watch out when using the Unsend option in particular and make sure that you understand the difference between moving and copying messages between folders 2 Login to First Class and create a sub folder under your Inbox Call it SENT MIGRATE 3 Send a message to ILIAD using Outlook requesting assistance for transfer of your Sent Items Hereby you agree that ILIAD will move items inside your mailbox meaning a senior ILIAD colleague will enter your First Class mailbox 4 ILIAD will make technical preparation for your mailbox to enable it for the transfer of Sent Items 5 Follow up ILIAD s instructions which will result in transferred Sent Items ILIAD Contact ILIAD if you need assistance iliad iss nl Ext 456 Page 15 Do it yourself email migration user manual for First Class to Outlook migration Saving un
19. f you need assistance iliad iss nl Ext 456 Page 21 Do it yourself email migration user manual for First Class to Outlook migration 7 Select File gt Open gt Import View Home Send Receive Folder G Save As Bien gee Open Calendar m Erain iina f Open a calendar file in Outlook ics vcs Info HHE Open an Outlook data file pst Print Help Import Import files settings and RSS Feeds into Outlook k Options lt EJ Exit 8 Choose Import from another program or file and then Comma Separated Values Windows Lotus Organizer 4 x Lotus Organizer 5 x Microsoft Access 97 2003 Import from another program or file Import Internet Mail Account Settings Import Internet Mail and Addresses Microsoft Excel 97 2003 Outlook Data File pst Import RSS Feeds from an OPML file Import RSS Feeds from the Common Feed List Import data from other programs or files induding ACT Lotus Organizer Outlook data files PST database files text files and others 9 Select the contacts csv file you have already saved on H drive and then choose Do not import duplicate files Highlight Contacts to import your First Class content into your Outlook Contacts folder Allow duplicates to be created FA Inbox Do not import duplicate items ff Journal se 10 All your First Class contacts are now imported into Outlook Page 2
20. he migration script still doesn t help ask ILIAD for assistance Important attach the most recent log file from H lmapsync to the message for ILIAD screenshot of H lmapsync 22 b If some messages were migrated to Outlook but lots of messages have been left behind in First Class it could mean that the migration script was unintentionally interrupted i In that case click again on the icon MOVE mail from FirstClass to Outlook in your StartMenu Email Migration folder and when asked You ve entered your credentials already Continue type Y and press Enter The script will now run again ii If re running the script still doesn t help ask ILIAD for assistance Important attach the most recent log file from H lmapsync to the message for ILIAD c If nearly all messages were transferred to Outlook and only a few remain in First Class i Check if the messages remaining in your First Class Inbox are larger than 20MB If that sthe case these messages cannot be moved to Outlook due to size limitations ii Check if the messages left in the First Class Inbox are actually email messages They may be uploaded files or copied calendar items or some other explainable exceptions If this is the case the objects cannot be moved to Outlook iii Move al explainable unmovable items into a separate folder in First Class and leave them for later in the migration procedure iv If any normal e
21. in the ISS Executive Office b For academics maintain your profile on www iss nl All others make a personal webpage elsewhere for example www wordpress com ILIAD Contact ILIAD if you need assistance iliad iss nl Ext 456 Page 5 Do it yourself email migration user manual for First Class to Outlook migration GETTING OUTLOOK TO WORK From 16 January 2012 onwards your personal calendar and the email you send andreceive will use Microsoft Office Outlook 2010 First Class will be available only as an archive for viewing and migration your old data Therefore the first thing you need to do is install Outlook on your computer 1 On most ISS computers Outlook 2010 is already installed In that case in your Start Menu you should see Microsoft Outlook 2010 shortcut in the folder Email Migration Convert First Class agenda for Outlook import Email Migration Firsk Class FO Install Microsoft Office 2010 with Outlook D OS Microsoft Outlook 2010 m ILID Microsoft Outlook webmail 2 install MOVE mail From FirsbClass to Outlook l Novell Netstorage ee Internet and collaboration ems Library ee Office Applications OLITS ORM amy Scientific Applications ee Utilities OEA Programs Documents 2i Settings pe Search Help and Support Run pws XP Professional 2 If Outlook is not installed on your computer please click on the installation shortcut Install Microsoft office 201
22. ist ILIAD Contact ILIAD if you need assistance iliad iss nl Ext 456 Page 23 Do it yourself email migration user manual for First Class to Outlook migration END NOTE We hope this extensive user manual does not discourage you from migrating your First Class mailbox to Outlook as soon as possible We plan to discontinue all staff and PhD First Class accounts 4 6 weeks after the migration in January 201 2 If you need any help or assistance or if you have any questions please do not hesitate to ask them at ILIAD In the first two weeks after the migration extra resources will be available to support all problems related to email migration You can start the migration of your data directly after the migration weekend on Monday 16 January 2012 The sooner you begin migrating your First Class mailbox to Outlook the better we can assist you Good luck and enjoy Outlook Your ILIAD and Mail project team Page 24 ILIAD Contact ILIAD if you need assistance iliad iss nl Ext 456
23. mail messages were left behind ask ILIAD for assistance Important attach the most recent log file from H lmapsync to the message for ILIAD Page 14 ILIAD Contact ILIAD if you need assistance iliad iss nl Ext 456 Do it yourself email migration user manual for First Class to Outlook migration 1 Login to First Class 2 Decide which First Class folder you will move next and create a folder with the same name in Outlook as a subfolder of FirstClass INBOX As explained previously in step 7 of Transferring the First Class Inbox folder to Outlook these folders may already have been created automatically In that case continue to next step 3 Within First class move all the messages from the First Class folder you chose to transfer into the First Class Inbox IMPORTANT If you have organized your Sent items by storing them in various folders do not include them in this step yet Just leave them where they are Sent items will be handled in following chapter 4 Mark all messages in the Inbox folder as Read Do that with a right mouse click on your Inbox and select Mark as Read 5 IMPORTANT Start Outlook and make sure the folder FirstClass INBOX is empty Move all the messages to a destined folder of your choice If you skip this step the next time the migration script is executed all newly transferred messages will be mixed with the other messages currently in this folder 6 Repeat the st
24. movable messages by exporting them to H drive Note H drive is also available from outside the ISS via hitps netstorage iss n 1 You can easily save uploaded files Sent Items or the contents of any First Class folder by exporting them to your network directory H drive 2 3 Select all remaining messages in the First Class Inbox by highlighting one and then pressing Ctrl A 4 Now right mouse click any of the highlighted messages and select Export 5 Choose a destination folder in your network H drive for example H Exported mail 6 Click OK All remaining messages and uploaded files are now downloaded to H Exported_mail Page 16 ILIAD Contact ILIAD if you need assistance iliad iss nl Ext 456 Do it yourself email migration user manual for First Class to Outlook migration MIGRATING THE CALENDAR About the procedure When moving First Class calendar content to Outlook one encounters an extremely inconvenient bug which could not be solved Again if your First Class calendar does not have a lot of appointments do not to use the export import tool but instead just start from scratch and retype your appointments in Outlook manually All calendar items in your personal First Class calendar can be moved to Outlook However 1 Outlook does not recognize First Class s daylight savings time settings winter summer time which causes all appointments scheduled during winter tim
25. nverted calendar will be sent lt lasthame iss nl gt Select the time zone US Eastern Click Upload amp Convert 11 Wait a few minutes and then check your mailbox You should have received an email message from Salvair containing two file attachments input ics and output ics 12 Save the attachment called output ics to your H drive 13 Start Outlook 14 Select File gt Open gt Import Home Send Receive Folder View Save As Open Calendar lt a Open a calendar file in Outlook ics wes Info i i Open an Outlook data file pst Print Help Import Import files settings and RSS Feeds into Outlook 2 Options EJ Exit ou re 15 Choose Import an iCalendar ics of vCalendar file vcs 16 Browse to your H drive and select the file called output ics saved earlier not icalendar ics nor input ics ILIAD Contact ILIAD if you need assistance iliad iss nl Ext 456 Page 19 Do it yourself email migration user manual for First Class to Outlook migration 17 Select Open as New Bo you want to open this calendar as a new calendar or import its items into your calendar 18 A second calendar will appear in Outlook called Output ics to the right of the original default Outlook calendar All First Class appointments are in this second calendar Send Receive Folder ie a 5
26. o Outlook migration WHAT WILL BE MIGRATED All staff and PhDs need to move the email agenda and contacts from their First Class account to their Outlook account by themselves using automated migration support tools However the migration also requires additional work by users to make the migration successful For extensive mailboxes and calendars this can become a long and cumbersome process This document provides a detailed manual with screenshots ILIAD will do their utmost to help staff and PhDs with any problems However each of you will have to make the move by yourself at your own pace at any given moment We hope that everyone will manage with the help of ILIAD to move all their email appointments and contacts within 2 4 weeks Moving the content is only possible using ISS computers If you are traveling or for any other reason not at ISS in that period please contact ILIAD and we will arrange an extension period so that you can move your stuff after you return to ISS In the meantime you will be able to read only your mail history in the frozen First Class system There is a difference between the content of individual mailboxes and the content of special First Class accounts and features such as Rooms booking Department calendars shared conferences etc This document handles the migration of the content of individual accounts only Migration of special First Class features is handled separately ILIAD have cont
27. sscccssssccsssccesssccsesecccescceeseccesseccesseceesseeeees 6 Access your mailbox Using OutlOok sssccccssscccssssecesssscccessscccsssseccessnecccessseeeessseccessssecesssseeessseeeeees 7 Making Outlook default mail Progr OM scsesceressssececisecseasostasceysecceessanatidesevececeeuceassecaeusuetseastavecsavoneeeawvicnt 9 Access your mailbox through OWA Web Gil scssscccssesccsssccessccsssccessseccessccessccesseccesseceesseeeees 10 Access your mailbox using your Mobile device cssscccssssrccsssscccsssscccssssccccssssccesssscccessseecessseeees 10 MIGRATING EMAIL MESSAGES FROM FIRST CLASS TO OUTLOOK csscsscsscesees 11 Apod TAS OCS AUE E TE E E TE AR 11 Preparing for the firs Migration Ulissesa ra ron nr ona nE a N ROS KARENE 11 Transferring the First Class Inbox folder to Outlook eeesssesssseeessoeesssoeessocesssoeessocesssoeessoeesssoeessoses 13 Transferring other First Class folders to Outlook ssscccssssccsesssccsssscccessscccssssecccssssccsessscccessseeees 15 Transferring First Class Sent items to Outlook u ccssssccsssscccssssscccsssscccessscccsssscecesssseceessseccessseeees 15 Saving unmovable messages by exporting them to H drive ccssseccsssseccesssseccsssscccsssseceeees 16 MIGRATING THE CALENDAR siscicsssicccscesdesserceccesanerentadeaseesasaeseensaessseeareneamsenisenasiseumenees 17 PIS OUP TS OCS I Sse sec ctecas crac occa ee eaee E E EAAS 17 Exporting First Class the
28. st Class to your H drive then delete the original Uploaded files In First Class it was possible to upload the files directly into a folder similar to placing a file in a folder on a hard drive Those uploaded files cannot be moved to Outlook Page 4 ILIAD Contact ILIAD if you need assistance iliad iss nl Ext 456 Do it yourself email migration user manual for First Class to Outlook migration You can take either action in advance of the mail migration or wait until after you have started using Outlook 2 Drafted messages a Send the message or just delete the drafts ag Uploaded files a Download or export the files to your H drive b H drive is available from outside ISS through https netstorage iss nl__ 4 Shared First Class conferences where you are not the owner a If user created request the user to share his folder with you from inside Outlook b If admin system created contact ILIAD to inquire about the replacement for that specific conference 5 Personal mailing lists a Follow the instructions presented later in this manual to export the mailing list into a text file b Use that text file to create the mailing lists manually in Outlook or Request and manage your own eur nl mailing list here http www eur nl english erna services erna_services erna_mailinglist 6 Personal web page a For ISS purposes maintain your own blog or webpage on www iss nl This can be arranged with the webmasters
29. st Last Example Ellen Adams E mail Address lastnamemiss nl Example ellenm contoso com Password eh Retype Password Pkk Type the password your Internet service provider has given you Text Messaging SMS O Manually configure server settings or additional server types ILIAD Contact ILIAD if you need assistance iliad iss nl Ext 456 Page 7 Do it yourself email migration user manual for First Class to Outlook migration 3 Click on next and after a while following login screen appears Fill in the details and click Ok a User Name your ERNA account 12345abc eur nl b Password you ERNA password If you re using your own computer tick Remember my password Connect to t exchange eur nl Connecting to acinger iss test eur nl User name 1234Sabc eur ni v ni Password ooeeeeee vi Remember my password 4 If you have entered your email address and password correctly the Congratulations screen below appears Notice the 3 green marks Click on Finish Add New Account Congratulations Configuring Configuring e mail server settings This might take several minutes Establish network connection Search for acinger iss test eur nl server settings Log onto server Your e mail account is successfully configured C Manually configure server settings Add another account j Cancel 5 Outlook s
30. t you won t be able to send or receive messages using First Class 2 Delete any Draft messages that you have not sent First Class had a bad habit of creating a draft message every time you clicked Reply Forward New and saved these forever in a folder called Drafts Many users will find hundreds of useless messages in their Drafts folder If these aren t deleted they will be moved to Outlook and placed in the Inbox So delete all messages in your First Class Drafts folder 3 Any out of office replies or other automatic replies that you may have configured in First Class are automatically disabled Check the settings in Edit gt Preferences gt Messaging gt Mail Rules and make sure all reply and forwarding is set to No If there are still active rules present please contact ILIAD before proceeding ILIAD Contact ILIAD if you need assistance iliad iss nl Ext 456 Page 11 Do it yourself email migration user manual for First Class to Outlook migration Preferences General Calendar Content Viewing Messaging Web Voice Handheld Devices Mail Rules Initial Content Instant Messaging Paging Audio er Mailbox Rules Import Accounts Reply preference Automatic Automatically reply to Local mail Mo w Reply text Internet mail Mo w Automatically torward Local mail Forward to Internet mail VWorce tax mail Method Junk mail handling 4
31. tarts and synchronizes your account s folders with the Exchange server In the right corner of the screenshot below the messages All folders are up to date and Connected to Microsoft Exchange appear You can now start using Outlook Page 8 ILIAD Contact ILIAD if you need assistance iliad iss nl Ext 456 Do it yourself email migration user manual for First Class to Outlook migration For instructions on Outlook use workshops and training materials are available 4 9 I Inbox acinger iss test eur nl Microsoft Outlook o Home Send Receive Folder View Add Ins A N ap Ignore x lt 3 ah Meeting aoe Move to To Manager or gt N E Unread Read Find a Contact Clean Up 7 BI Team E mail Done H Categorize 7 GE Address Book ol New New Delete Re Re Forward Move Rules OneNote Assign E mail Items amp Junk ie By By More Eq Reply amp Delete Create New z z meee Follow Up Y Filter E mail New Delete Respond Quick Steps F Move Tags Find 4 Favorites m n nn P gt ser EEE i res ee ee Deena Nice Mele ee Ney ye Arrange By Date Newest ontop EE l Sanga mi 31123 4 5 6 acinger iss test eur nl 22 EA AARE 20 14 4 7 8 9 10 11 12 13 Lj Inbox 1 os fo Acinger M 4 14 15 16 17 18 19 20 DA Drafts a 47 21 22 23 24 25 26 27 E Sent Items Received Fri 18 11 2011 20 14 Hello R a Baers Deleted Items Size 9 KB a ee
32. tion user manual for First Class to Outlook migration 4 You can also access your Outlook mailbox via webmail with the Outlook WebApp OWA You do not need to install Microsoft Office or configure the Outlook client to do this The only thing you will need is internet browser software Internet Explorer Firefox etc and your ERNA credentials This method is suitable for accessing your mailbox from any computer that is not your own and can also be handy to have available on your office computer If Outlook 2010 is not yet installed or gives problems In addition OWA makes your Outlook mail and calendar available on any internet connection anywhere in the world 5 To access your mailbox through OWA browse to hitps exchange eur n and Sign in with your ERNA user name and password Microsoft Outlook Web App Security show explanation This is a public or shared computer This is a private computer CO Use the light version of Outlook Web App Domain user name 12345abc eur nl Password seneeees signin Connected to Microsoft Exchange 2010 Microsoft Corporation All rights reserved 6 OWA is an almost fully featured Outlook client and supports all the features you need to access the contents of your personal mailbox OWA is not suitable for use in complex secretarial functions however such as managing multiple calendars for example 1 You can also access your mailbox with your mobile device
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