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VTS-6500 - User Manual

1. Main Item Control ltem CMD Type DEC DEC Content CMD HEX 00 00 Native 01 01 Full Screen mh 02 02 Pillarbox 4 3 03 03 Letterbox GALING 01 01 Full Screen PAS W R 02 02 Pillarbox 4 3 50 41 53 03 03 Letterbox ZOM W R 0 10 0 10 Adjust overscan ratio 5A 4F 4D 00 00 115200 Baudrate 01 01 38400 Adjustment BRA W R 02 02 19200 42 52 41 03 03 9600 00 00 MENU Key 01 01 INFO Key 02 02 UP Key 03 03 DOWN Key 04 04 LEFT Key 05 05 RIGHT Key 06 06 ENTER Key 07 07 EXIT Key 08 08 VGA Key 10 10 HDMI1 Key 11 11 HDMI2 Key 12 12 DISPLAYPORT Key 18 18 SOURCE Key RCU W 19 19 P SOURCE Key 52 43 55 Other Control 20 20 PIP Key 21 21 P POSITION Key 22 22 SWAP Key 23 23 SCALING Key 24 24 FREEZE Key Other 25 25 MUTE Key Control 26 26 BRIGHT Key 27 27 CONTRAST Key 28 28 AUTO Key 29 29 VOLUME Key 30 30 VOLUME Key 31 31 HDMI3 Key 32 32 HDMI4 Key ALL W 00 00 Reset all 41 4C 4C 00 00 Un lock keys KLC W R 01 01 Lock keys 4B 4C 43 SER R 13 bytes Read Serial Number 53 45 52 MNA R 13 bytes Read Model Name 4D 4E 41 GVE R 6 bytes Read Firmware Version 47 56 45 RTV R 7 Read RS232 table Version 52 54 56 00 Querying main version GVS W 01 7 Querying sub mcu version 47 56 53 02 02 5 Querying network module byte version 53 Value Reply
2. Main Item Control ltem CMD Type DEC DEC Content CMD HEX VOL WR o 100 Current volume 56 4F 4C value Current BAS W R 0 12 vel Bass 6 6 42 41 53 Current TRE W R 0 12 value Treble 6 6 54 52 45 BAL W R 0 12 Current Bass 6 6 42 41 4C value 00 00 Current audio source Analog Current audio ii source HDMI1 Audio Current audio g 02 source HDMI2 CAS W R Current andis 43 41 53 Other Control 03 03 source HDMI3 Current audio M i source HDMI4 Current audio Ng p source Displayport 00 00 Internal Speaker Off INS W R 49 4E 53 01 01 Internal Speaker On 00 00 Mute Off MUT W R 4D 4 4 i 01 01 Mute On 00 00 User di 01 01 Sport cheme selection SCM W R 02 02 Game 53 43 4D 03 03 Cinema 04 04 Vivid 0 0 Set VGA_ONLY EcoMode WFS W R 1 1 Set VGA DIGITAL RS232 57 46 53 2 2 Set Never_Sleep RTY W R 0 99 0 99 Set Real time Year 52 54 59 RTM W R 1 12 1 12 Set Real time Month 52 54 4D RTD W R 1 31 1 31 Set Real time Day 52 54 44 RTH W R 0 23 0 23 Set Real time Hour 52 54 48 RTN W R 0 59 0 59 Set Real time Minute 52 54 4E 0 0 Everyday Mode TMS W R 1 1 Workday Mode 54 4D 53 2 2 User 1 1 Sunday Alarm Enable 2 2 Monday Alarm Enable 2 4 4 Tuesday Alarm Enable RTC AEN VV R 8 8 Wednesday Alarm Enable 41 45 4E 16 16 Thursday Alarm Enable 32 32 Friday Alarm Enable 64 64 Saturday Alarm Enable 1 1 Sunday Alarm Disable 2 2 Monday Alarm Disable 4 4 Tuesday Alarm
3. 2455 Figure 7 1 VTE 8400 Display Dimensions 62 Notes 63 Appendix I Moving and Carrying Notice Moving the Display Moving the display reguires at least two people Attempting to move the display with one person may result in dropping the display and or serious injury When moving a display in its shipping carton lift the carton using the white handles Carrying the display This display is heavy please follow proper lifting technigue as pictured below Failure to do so may cause injury 64 Appendix II Installing a Wall Mount Follow the manual instructions for the type of mount you have selected Refer all servicing to qualified service personnel Moving the display requires at least two people Before installing please make sure the wall is strong enough to hold the necessary weight of the display and the mount Step1 Keep the display facing the ground and place it on a flat object Step2 Remove the 8 screws M8 15 from the back of the display Step3 Align the wall brackets with the mounting holes and attach the brackets to the display using the screws removed in Step 2 Caution Longer screws will damage the display Remove the 8 screws from back of the display Use maximum 15mm 0 59 long screws 8mm Metric 65 Appendix Ill Installing a Pen Tray Follow the steps below to install a pen tray Step1 Use a screwdriver to unscrew the two screws under the display
4. 58 Notes 59 7 Specifications VTE 8400 PANEL Diagonal Size Inch 84 Backlight Edge LED Aspect Ratio 16 9 Input Resolution 3840 x 2160 C 60 Hz Response Time 5ms Display Frame Rate 120 Hz Brightness 350 cd m Contrast Ratio 1400 1 Viewing Angle 178 H 178 V Supported Colours 1 07 G colours Display Orientation Lanscape compatible TOUCH SYSTEM Interface 2 x Touch USB Touch High resolution infrared touch Up to 10 points Glass Anti glare 3 0 mm Chemically strengthened Hony AGC Glass Supported Operating System Windows XP Vista 7 8 Mac OSX Linux AUDIO Built in Speakers 40 2x10W CONNECTIVITY Connections 4 x HDMI 1 x DisplayPort 1 x VGA Audio Audio Out SPDIF Out PC Audio In Control IR Extender RS232 Ethernet Touch USB PHYSICAL SPECIFICATIONS Dimensions 1919 2 mm x 1108 4 mm x 103 mm Weight Net 113 kg Gross 123 kg Wall Mount 600mm x 400mm 600mm x 600mm VESA Fanless Design Yes OSD FUNCTIONS OSD Languages English Slovenian Croatian Serbian Hungarian Macedonia Bosnian Source Auto Detect Function Yes OSD Key Lock Function Yes POWER Power Supply AC100 240V Worldwide 6A 50 60Hz Maximum Power Consumption lt 520 W Standby lt 0 5 W ENVIRONMENTAL Operating Temperature 0 C 35 C Storage Temperature 20 C
5. E AL R YABR esi sg ira dei 17 Remote Control Unit 19 KEE d d s AA 21 Remote Control ee 21 NotesonBatteries neca tica en ERE ANNA s i 21 NotesonRemote Control Operation escssesesssecsescsessesssesneessessescseeseessesseeeseessecsecseesneesseeseessecasesseessseeseesaeeasesseeseeateaseeaseneesneesneeateaseens 21 Locking and Unlocking the Remote Control amp Keypad on Display EEN 21 QuieiSetup AA 22 Installation Considerations 22 Ambient Light ee 22 Ambient Heat nennen g R ri R a ar Aa 22 Vulle E 23 MountingtheDisplay 3NA BANGA GNG a a is 24 ConnectionstotheDisplay aaa kanaan kana ATA LABA GA Ann 24 Connecting d ControlSystemorP amp 2 22 mk a NAA RA Da 25 ij na abra pa sg bene 27 ConnectingSource Componentsto the 5 1 ENEE 28 TurningonthePower ziz AAA AAA AA ARADA YAYA 30 RUE og OR GI UE TE 31 Enabling the Touch tree 31 Connectingthe TouchScreen ControllerHostComputer tothe Display ENEE 31 Software ee sia dd aida j dieg NBA NA d E as 32 Touch Screen Configuration Instructions cseesssssessesssesstessecstesseessesseeseeeneesseeseeseecseeaeeeneesesseecaeeaeesnseneeseeseesaeenteaneesneeateateeeenteanees 33 4 ODerallon is m
6. action Reset To restore all TouchWin configuration settings to their factory defaults and undo the effects of any previous calibrations click Reset v 35 4 Operation Using the On Screen Menus To display the on screen menus press MENU on the remote control Figure 2 3 or built in keypad Figure 2 1 To select a sub menu use the A and buttons to highlight it Then press F to enter that sub me nu To select a menu item use the A and buttons to highlight it Then press 4 or F to adjust that setting and press ENTER The OSD menus are arranged hierarchically as shown in Figure 4 1 Depending on the selected input source and signal characteristics some menu options may not be available Main Menu SubMenu Value Input Main Input VGA DisplayPort HDMI1 HDMI2 HDMI3 HDMIA Auto Scan Off Main PxP All PiP Mode Off PIP PoP 3Window 4Window Sub1 Input VGA DisplayPort HDMI1 HDMI2 HDMI3 HDMIA Sub2 Input same as above Sub3 Input same as above PiP Size Small Mid Large PiP Position TopR TopL BotR BotL Swap Picture Picture Format Main Full Screen Letterbox PxP Full Screen Letterbox Scheme User Vivid Cinema Game Sport Contrast 0 1 2 50 100 Brightness 0 1 2 50 100 Sharpness 0 1 2 50 100 Hue 0 1 2 50 100 Saturation 0 1 2 50 100 Backlight
7. Text Conventions The following conventions are used in this manual in order to clarify the information and instructions provided Remote and built in keypad button identifiers are set in upper case bold type for example Press EXIT to return to the previous menu Computer input commands you type and output responses that appear on scree n is shown in monospace fixed width type for example To change the aspect ratio to Letterbox type 07 00 02 41 53 50 03 08 lt Enter gt All keys with functional names are initial capped set in bold type and enclosed in angle brackets These keys are the following lt Enter gt lt Spacebar gt lt Control gt lt Esc gt and lt Tab gt lt Enter gt indicates that you may press either the RETURN or ENTER key on your keyboard if it has both keys In addition to these conventions underlining boldface and or italics are occasionally used to highlight important information as in this example A carriage return must be used after each command or string 11 Graphic Conventions These symbols appear in numerous places throughout the manual to emphasise points that you must keep in mind to avoid problems with your eguipment or injury TIP TIPS highlight time saving short cuts and helpful guidelines for using certain features NOTE NOTES emphasise text with unusual importance or special significance They also provide S supplemental information CAUTION CA
8. Step2 Align the pen tray with the holes that hold the screws under the display Step3 Screw the pen tray onto the bottom of the display using the screws that were removed earlier 66 Appendix IV Wall Mount Safety Notes 1 Please make sure if the bracket is fixed to the solid wall solid pillar for fear of falling due to heavy weight solid wall lid pill x Weak cement solid pilla plywood A 3 Please don t install the bracket directly under the sunshine or humidity high temperature places for fear that the quality is effected 67 4 Installing the brakcet over 10 cm from each wall side and being vertical to the groundis the suggested installing position Over 10cm 5 6 Please make sure to hang on the The flat screen must be put in the mid mounting hooks firmly of the bracket for fear of slope 68
9. about 4C 44 53 15 seconds PSA WIR 0 0 Off Power Status Alert 50 53 41 1 1 On Power Status Alert 0 0 Off Source Status Alert E Mail Alert SSA W R 1 1 On Source Status Alert 53 53 41 0 0 Off Signal Lost Alert 55 d 1 1 On Signal Lost Alert 5555 IP1 W R 0 255 0 255 Static IP Address 1 49 50 31 IP2 W R 0 255 0 255 Static IP Address 2 49 50 32 Ethernet Setup IP3 WR 0 255 0 255 Static IP Address 3 49 50 33 IP4 W R 0 255 0 255 Static IP Address 4 49 50 34 MK1 W R 0 255 0 255 Subnet Mask 1 4D 4B 31 MK2 W R 0 255 0 255 Subnet Mask 2 4D 4B 32 MK3 W R 0 255 0 255 Subnet Mask 3 4D 4B 33 MK4 W R 0 255 0 255 Subnet Mask 4 4D 4B 34 7 GW1 wir 0 255 0 255 Gateway 1 47 57 31 GW2 W R 0 255 0 255 Gateway 2 47 57 32 GW3 W R 0 255 0 255 Gateway 3 47 57 33 GW4 W R 0 255 0 255 Gateway 4 47 57 34 FD1 W R 0 255 0 255 DNS Address 1 46 44 31 FD2 W R 0 255 0 255 DNS Address 2 46 44 32 FD3 W R 0 255 0 255 DNS Address 3 46 44 33 FD4 W R 0 255 0 255 DNS Address 4 46 44 34 SNS W 0 0 Save Network Settings 53 4E 53 56 Using Discrete IR Codes The display accepts commands in the form of infrared IR signals that conform to the NEC protocol Each display remote control button has an IR control code associated with it You can use these codes to program a third party universal remote control unit to work with the display These third party products usually come with a computer software application for this purpose For
10. on its packaging indicates that this product should not be treated as household waste when you wish to dispose of it Instead it should be handed over to an applicable collection point for the recycling of electric al and electronic equipment By ensuring this product is disposed of correctly you will help prevent potential negative consequences to the environment and human health which could otherwise be caused by inappropriate disposal of this product The recycling of materials will help to conserve natural resources This symbol is only valid in the European Union If you wish to discard this product please contact your local authorities or dealer and ask for the correct method of disposal Notes Table of Contents ImportantSafety Instructions ae aa a aaa 3 Compliance Inform ation rec 4 Table ofC0nf il ssuaus dadaisma da 7 Ed a 9 E Oe Pe M M 11 About This Manual 11 Target Audience c DNS PL 11 Textual and Graphic ConventiOfs ritenere e tenti erect AALALA 11 Using ThisManual Tinia 12 Description Features and Benefits avar 13 Key Features and Benefits p tija a is dds hinhanap AE 13 ES EC Ee UE 13 ANA 13 2 Controls and ausu 15 Display ata Glanc Den 15 Input at ia E R ARA A aa
11. that the IR extender cable is correctly connected see Figure 3 3 Select a different aspect ratio Ensure that the source is properly connected and of adequate quality for detection Correct at the source Decrease the contrast setting 48 Table 5 1 Troubleshooting Chart continued Symptom Image appears washed out and or dark areas app ear too bright Imageistoo dark Images from an HDMI source do not display Computer images do not display correctly Touch screen doesn t work Possible Cause s Brightness is set too high Brightness and or Backlight are set too low The resolution and frequency of the video card in the computer are not compatible with the display HDMI cable from source to display is either defective or too long The resolution and frequency of the video card in the computer are not compatible with the display Clock and Phase settings need adjustment Multi touch controller host computer is not connected correctly Host computer hardware or OS incompatibility Solution Decrease the brightness setting Increase the brightness and or backlight settings Select a compatible resolution and vertical frequency refer to Supported Timings on page 61 Try aknown good and or shorter HDMI cable Select a compatible resolution and vertical frequency refer to Supported Timings on page 61 Adjust Clocks and Phase settings
12. 0 1 2 50 80 100 a 17 5000K 6500K 7500K 9300K User off 2 2 amma HDMI RGB Range Auto Full Limited Audio Volume 0 100 Treble 6 6 Bass 6 6 Balance 6 6 nternal Speaker On Off Audio Source Line In DisplayPort HDMI1 HDMI2 HDMI3 HDMI4 36 Main Menu SubMenu Value OSD Settings Horizontal 0 100 Vertical 0 100 Transparency Off 1 4 OSD Timeout 5s 10s 20s 30s 60s Language English German Chinese Splash Screen On Off Setup Auto Adjustment H Position 0 100 V Position 0 100 Phase 0 100 Clock 0 100 Zoom 10 steps Power LED On Off Real Time Clock User Mode Workday Mode Everyday Mode Adv Setup Smart Light Control Off DCR Light Sensor IRFM On Off Noise Reduction Off Low Medium High Wake Up From Sleep VGA Only Digital RS232 Ethernet Never Sleep DP Ver 1 1 1 2 EDID Setup HDMI 4K2K 1080P DP 4K2K 1080P Touch Control Auto External Factory Reset Yes No Communication RS232 Baud Rate 115200 38400 19200 9600 Enable Network Yes No IP Address Settings Please refer to Section 5 1 detail settings Power Status Alert Yes No Source Status Alert Yes No Signal Lost Alert Yes No Load Default Yes No Device MAC Shows the MAC address of the device Information Timing info Shows the name of input source Firmware Version Shows the firmware version of t
13. 4C 4C 00 08 Request LCD panel serial number 07 01 01 53 45 52 08 07 01 00 53 45 52 S 0 S 12 08 S 0 S 12 the serial number in ASCII Request LCD panel firmware version 07 01 01 47 56 45 08 07 01 00 47 56 45 S 0 S 5 08 S 0 S 5 the firmware version in ASCII Serial Command List Table 6 2 lists all supported commands Table 6 2 Serial Commands Main Item Control CMD Type Value Reply Content CMD HEX i hy Ato DEC DEC i i weni Power 00 00 Off soft power POW W R 4F 57 Control 4 i 01 01 On soft power A 00 00 VGA Povver Control and 09 09 HDMI 1 nput Source 10 10 HDMI 2 nput Source MIN VV R 1 11 HDMI 3 4D 49 4E 12 12 HDMI 4 13 13 Displayport BRI WR 0 100 77 Back Light Brightness 42 52 49 BRL wR 0 100 775 Digital Brightness Level 42 52 4C 00 00 Off Back Light BLC W R 42 4C 43 01 01 On Back Light CON wir o 100 Current Contrast 43 AF 4E Display Adjustment Display value Adjusiment Hue wr pang Curent Hue 48 55 45 value SAT wir 0 100 Current Saturation 53 41 54 value 00 00 Noise Reduction Off 01 01 Noise Reduction Low NOR W R 4E 4F 52 B l 02 02 Noise Reduction Medium g 03 03 Noise Reduction High 51 Main Item Control CMD Type nee EC Cont
14. 60 C Humidity 35 85 RH 60 Supported Timings Table 7 2 lists the signal types supported by each input on the display Table 7 2 Supported Timings By Input Timing X fH kHz fv Hz Dotclock MHz HDMI VGA DisplayPort 59 94 25175 xn 7280 das o o o 35 OE 43 263 8508 365 o 5605 36 o o 637 SH nm SVGA 800x600 72188 50 IEEE 5 45 o o 8506 562 o 60 004 6 ol o o 70 069 5 oO oO o 75 029 7875 K 5 84 997 945 o o o 60 015 ss o o o 59985 64 o 1280 x 720 5986 745 ol 7228 955 o 5987 795 VESA 1280 x 768 59995 6825 o o o 8487 ms o o o s 71 ru s981 o o 5 ws o o el 60 02 06 1280x1024 75 025 135 EE nu 91 145 8504 1575 o o o 59 901 o o mes 10 5 MM 59 883 11s E x1050 59954 1425 o o O iz UN 59 93 185 o 5995 754 o o 59951 xs o o 59 961 o pm 59 972 en o o QSXGA 2560x1600 59987 as o 60 o EE 576p o 7 RE 61 Overall Dimensions Figure 7 1 shows the display dimensions of VTE 8400 all dimensions are in millimetres 1482 80
15. 9 Touch Screen Controller USB Connection After and only after making this connection turn on your host computer 31 Software Installation 1 Double click the installation file TouchWin x x x xxxx exe located on USB key provided with the display You can also download the most recent version of the TouchWin software from http www timelink cn index php m content8oneid 3698id 385 2 Choose the desired setup language English or Simplified Chinese then click OK Select Setup Language O Select the language to use during the installation engish 3 The TouchWin Setup Wizard appears Click Next twice then click Install Information Select Start Menu Folder Ready to Install Please read the follwing important information before conima Where should Setup place the program s shortcuts Setup is now ready to begin instaling TouchWin on your computer When you are ready to continue with Setup cick Next an Setup vel cresto the program s shorts e the foloveng Start Maru folders Pra oar an Fh aan ee To continue dick Next IF you would Ihe to select a different Folder cick Browse Destination location C Program Fiesi TmeLinhi Touch ae Sut Mer folder TmeLink Touchwin 2013 03 15 3 9 0 1515 1 improve performance on the edge of touch screen fix for penetrate 2 fix for could not ram dear fox for could not calibrate while TULO is turn off 2013 02 25 v3 9 0 1425 1 add h
16. Ana 64 Carrying the aan 64 Appendix II Installing a Wall Mont aaa a a quiis ii cbe aa A a 65 Appendix III Installing a Pen Tray Za aaa a da cua dani ca a ala ab azda a A madd taj 66 Appendix IV Wall Mount Safety Notes 67 List of Figures FIGURE RER AE E FIGURE 2 2 DISPLAY INPUT PANEL SIDE VIEW FIGURE 2 3 DISPLAY REMOTE CONTROL FIGURE 3 1 VENTILATION REQUIREMENTS FOR ENCLOSURE MOUNTING 23 FIGURE 3 2 RS 232 CONTROL SYSTEM CONNECTION FIGURE 3 3 ETHERNET CONNECT ON FIGURE 3 4 IR EXTENDER CONNECTION FIGURE 3 5 RECOMMENDED IR EXTENDER POSITION FIGURE 4 1 AAA RER Oe FIGURE 7 1 VTE 8400 RTE KARTEN Notes 10 1 Introduction About This Manual This Owner s Manual describes how to install set up and operate the VIVIDtouch Series LED Display Throughout this manual the VIVIDtouch Series LED Display is referred to as the display Target Audience The manufacturer has prepared this manual to help installers and end users get the most out of the display The manufacturer has made every effort to ensure that this manual is accurate as of the date it was printed However because of ongoing product improvements and customer feedback it may require updating from time to time Textual and Graphic Conventions
17. Disable AEF W R 8 8 Wednesday Alarm Disable 41 4546 16 16 Thursday Alarm Disable 32 32 Friday Alarm Disable 64 64 Saturday Alarm Disable NNH W R 0 23 0 23 Monday On Hour 4E 4E 48 54 Value Reply Main Item Control Item CMD Type DEC DEC Content CMD HEX NNM W R 0 59 0 59 Monday On Minute 4E 4E 4D NFH W R 0 23 0 23 Monday Off Hour 4E 46 48 NFM W R 0 59 0 59 Monday Off Minute 4E 46 4D ENH W R 0 23 0 23 Tuesday On Hour 45 4E 48 ENM W R 0 59 0 59 Tuesday On Minute 45 4E 4D EFH W R 0 23 0 23 Tuesday Off Hour 45 46 48 EFM W R 0 59 0 59 Tuesday Off Minute 45 46 4D DNH W R 0 23 0 23 Wednesday On Hour 44 4E 48 DNM W R 0 59 0 59 Wednesday On Minute 44 4E 4D DFH W R 0 23 0 23 Wednesday Off Hour 44 46 48 DFM W R 0 59 0 59 Wednesday Off Minute 44 46 4D UNH W R 0 23 0 23 Thursday On Hour 55 4E 48 UNM W R 0 59 0 59 Thursday On Minute 55 4E 4D RTC UFH W R 0 23 0 23 Thursday Off Hour 55 46 48 UFM W R 0 59 0 59 Thursday Off Minute 55 46 4D INH W R 0 23 0 23 Friday On Hour 49 4E 48 INM W R 0 59 0 59 Friday On Minute 49 4E 4D IFH W R 0 23 0 23 Friday Off Hour 49 46 48 IFM W R 0 59 0 59 Friday Off Minute 49 46 4D TNH W R 0 23 0 23 Saturday On Hour 54 4E 48 TNM W R 0 59 0 59 Saturday On Minute 54 4E 4D TFH W R 0 23 0 23 Saturday Off Hour 54 46 48 TFM W R 0 59 0 59 Saturday Of
18. Dtouch hereby declares that the Product s Model Number VTE 8400 Conforms with the provisions of FCC FCC CFR Title 47 Part 15 Subpart B Class A CISPR 22 2008 ICES 003 Issue 5 2012 Class A For Canada CE EN 55022 2010 AC 2011 EN 55024 2010 EN 61000 3 2 2006 A2 2009 EN 61000 3 3 2008 cTUVus UL 60950 1 2007 CB IEC 60950 1 2005 A1 FCC PART 15 This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense INDUSTRY CANADA ICES 003 CAN ICES 3 A NMB 3 A PRODUCT DISPOSAL The Product contains small amounts of tin lead and or mercury Disposal of these materials maybe regulated due to environmental considerations DISPOSAL OF OLDELECTRICAL AND ELECTRONIC EQUIPMENT Applicable throughoutthe European Union and other European countries with separate collection programs ENEEN mu symbol found on your product or
19. Mode change the Wake up from Sleep setting in the Adv Setup menu VGA Only default The RS 232 DisplayPort and HDMI inputs are inactive when the display is in sleep mode The display will wake up when it receives a signal at the VGA input Digital RS232 Ethernet The RS 232 DisplayPort and HDMI inputs stay active when the display is in sleep mode The display will wake up when it receives a signal at either of the DisplayPort HDMI or RS 232 inputs or via LAN connection 45 Communication Menu This menu configures the displays RS232 and Ethernet communication ports Input Baud Rate 115200 Picture Enable Network No Audio OSD Settings Setup Adv Setup Communication Information Baud Rate Select the baud rate of the display s RS232 port Options 115200 38400 19200 9600 Default 115200 Enable Network Enable the display s built in Ethernet port Options No Yes Default No IP Address Settings Enable Dynamic IP mode or set the static IP address of the display s Ethernet port Power Status Alert Enable an automatic alert when the display is powered down Options No Yes Default No Source Status Alert Enable an automatic alert when the source is changed Options No Yes Default No Signal Lost Alert Enable an automatic alert when the video signal is lost Options No Yes Default No Load Default Load default communication settings Options No Yes Default No Device MAC Dis
20. Off VGA Only 1 2 HOM 4K2K 4K2K Auto No Smart Light Control Enable dynamic contrast DCR or ambient light sensor Options Off DCR Light Sensor Default Off IRFM Create slight frame motion to help avoid image retention Options On Off Default Off Noise Reduction Reduce random noise in the video content Options Off Low Medium High Default Off Wake Up From Sleep Options VGA Only Digital RS232 Ethernet Never Sleep Default VGA Only DP Ver Select DisplayPort version of the DisplayPort inputs Options 1 1 1 2 Note DisplayPort 1 2 is the more modern standard and supports 3840x2160 60 Hz resolution However sometimes DisplayPort 1 1 is needed for compatibility with older graphics cards EDID Setup Select EDID Extended Display Identification Data of the HDMI and DisplayPort inputs Options 1080p 4K2K Note Use the 1080p setting for the broadest support of lower resolution sources Use 4K2K setting to support high resolution sources such as 3840x2160 Touch Control Select one of the touch connections or choose auto detection Options Auto External Default Auto Factory Reset Restore all settings to their default Options No Yes Default No 44 Wake Up from Sleep By default the display will enter power saving Sleep Mode if no signal is received for 5 minutes Normally the RS 232 DisplayPort and HDMI inputs are inactive in Sleep Mode to save power To change the behavior of Sleep
21. UTIONS alert users that a given action or omitted action can degrade performance or cause a A malfunction WARNING WARNINGS appear when a given action or omitted action can result in damage to the equipment or AN possible non fatal injury to the user DANGER DANGER appears when a given action can cause severe injury or death Using This Manual Use the following table to locate the specific information you need in this manual If you need Turn to page General information about the VIVIDtouch Series LED Display 13 Installation instructions 21 First time configuration instructions 31 Advanced configuration instructions 44 Troubleshooting tips 48 Product specifications 60 12 Description Features and Benefits The VIVIDtouch Series LED Display represents the cutting edge of direct view LCD technology They combine ultra high resolution and unparalleled image quality with configurable I O in a large format display for a wide range of digital signage and control room applications Key Features and Benefits The display offers these key features and benefits Up to 3840 x 2160 60 Hz resolution 16 9 Native Aspect Ratio Ultra wide 178 degree Viewing Angle 4 HDMI v1 4 inputs and DisplayPort 1 2 input with High bandwidth Digital Content Protection HDCP VGA RS 232 2 Touch USB and LAN connection Displays up to 4 video sources simultaneously Edge LED backlight with active ambient lig
22. al eguipment to the display optional 2 Automation controlsystem RS 232 Ethernet 25 External IR repeater 27 8 Connect signal sources to the display 28 4 Apply power to the display 30 5 Change the OSD language optional 31 Perform touch screen specific installation and configuration tasks VIVIDtouch 6 Connect touch screen controller host computer to the display 31 Display calibration adjust the following for each input 33 Aspect ratio Colour level 7 Brightness Tint e Contrast Input position e Colour temperature and white balance Installation Considerations Proper installation of your display will ensure a satisfying viewing experience Whether a display is installed temporarily or permanently the following should be taken into account to ensure the best performance of the display Ambient Light In general minimise or eliminate light sources directed at the screen Contrast ratio in your images will be noticeably reduced if light directly strikes the screen such as when a shaft of light from a window or floodlight falls on the image Images may then appear washed out and less vibrant Direct sunlight may affect touch operation Ambient Heat Keep the ambient temperature constant and below 35 C 95 F Keep the display away from heating and or air conditioning vents 22 Ventilation If you are mounting the display in an enclosure leave sufficient space on all sides between it and surrounding o
23. and lock to the input signal VGA source only This is useful when the signal quality is marginal Note This feature does not continually reacquire the signal Options No Yes Default No H Position Adjust the horizontal position of the image VGA source only Press or b to select the desired level and then press ENTER Range 0 100 Default 50 V Position Adjust the vertical position of the image VGA source only Press or gt to select the desired level and then press ENTER Range 0 100 Default 50 Phase Adjust the phase of the displayed signal VGA source only Press 4 or to select the desired level and then press ENTER Range 0 100 Clock Adjust the clock of the displayed signal VGA source only Press or to select the desired level and then press ENTER Range 0 100 Zoom Adjust the zoom overscan of the image Press or to select the desired level and then press ENTER Range 10 steps Power LED Enable or disable the status LED Options On Off Default On Real Time Clock Set the internal clock of the display and to power on and off the display at preset times if desired Options User mode Workday mode Everyday mode Default User mode Advanced Setup Menu Input Picture Audio OSD Settings Setup Adv Setup Communication Information Smart Light Control IRFM Noise Reduction Wake Up From Sleep DP Ver EDID Setup Touch Control Factory Reset Off Off
24. bjects as shown in Figure 3 1 This allows heat to disperse maintaining the proper operating temperature 50 mm 2 Wall A 50 mm 2 kaif Figure 3 1 Ventilation Requirements for Enclosure Mounting 23 Mountingthe Display You can mount the display on a wall If you do decide to wall mount the display ensure that the wall mount bracket is installed according to the instructions included with it The wall must be capable of supporting a redundant weight factor three 3 times the weight of the display or be reinforced We recommend that this be done by a custom installation specialist NOTE Use only the approved wall mount kit designed for your display Connections to the Display Proceed as follows to connect the display to your video sources external controller s if present and AC power When connecting your equipment Turn off all equipment before making any connections Use the correct signal cables for each source e For best performance and to minimise cable clutter use high quality cables that are only as long as necessary to connect two devices Don t use a 7m cable when a 1 8m cable will suffice Ensure that the cables are securely connected Tighten the thumbscrews on connectors that have them 24 Connecting a Control System or PC RS232 Connection Use a straight through RS 232 cable with a 9 pin male connector to connec
25. e control unit to operate the on screen display OSD controls The keypad operates as follows On Standby O Press once to toggle from standby mode to on mode Press it again to return to standby mode SOURCE To select a source press the SOURCE button repeatedly with no menus visible on screen gt When a menu is visible on screen this button operates identically to the right arrow or ENTER button on the display remote control unit lt When a menu is visible on screen this button operates identically to the left arrow button on MENU EXIT display remote control unit O SOURCE gt 4 A e v 6 A V When a menu is visible on screen these buttons operate identically to the up and down arrow buttons on the display remote control unit MENU EXIT Press this button to access the on screen display OSD controls or to exit the current menu and return to the previous one 16 Input Panel Figure 2 2 shows the display input panel Figure 2 2 Display Input Panel Side View 17 10 RS232C In A female 9 pin D sub connector for interfacing with a PC or control system LAN Port An RJ 45 connector for interfacing with a PC or home theater automation control system via a Cat 5 cable Touch USB 1 2 Touch USB 1 A standard Type B USB port for connecting the HDMI and VGA input sources to the display Touch USB 2 A standard Type B USB port for connecting the DisplayPort inpu
26. e or different types of batteries If you will not use the remote control for a long time remove the batteries to avoid damage from battery leakage Do not expose batteries to excessive heat such as from sunshine fire or the like Notes on Remote Control Operation Make sure that there is nothing obstructing the infrared beam between the remote control and the IR receiver on the display If the effective range of the remote control decreases or it stops working replace the batteries with new ones The remote control may fail to operate if the infrared remote sensor is exposed to bright sunlight or fluorescent lighting e Ambient conditions may possibly impede the operation of the remote control If this happens point the remote control at the display and repeat the operation Locking and Unlocking the Remote Control amp Keypad on Display You can lock the remote control buttons to prevent unauthorised persons from changing settings on the display To do this press ENTER ENTER EXIT EXIT ENTER and EXIT in sequence To unlock a locked remote control unit use the same sequence of button presses 21 Guick Setup Table 3 1 gives a quick overview of the display installation process The sections following this one provide detailed instructions Table 3 1 Installation Overview Step Procedure For Details Referto page 1 Mount the display s on a wall optional 24 Connect other extern
27. ent CMD HEX USR wR 0 100 7 Red Gain mapping 0 100 55 53 52 2 Current Green Gain mapping USG W R 0 100 value 0 100 55 53 47 Current Blue Gain mapping USB VV R 0 100 Yale 0 100 55 53 42 UOR WR 0 100 Current Red Offset mapping 55 4F 52 value 0 100 2 Current Green Offset mapping UOG W R 0 100 value 0 100 55 4F 47 2 Current Blue Offset mapping UOB VV R 0 100 value 0 100 55 4F 42 00 00 User 01 01 6500K T W R 43 4F 54 SS 02 02 9300K s k 07 07 7500K 00 00 Off Gamma GAC VV R 47 4143 01 01 2 20 Gamma PHA WAR oam Curent Phase 50 48 41 CLO WR 0 100 77 Clock 43 4C AF m HOR RW 0 100 77 Horizontal Position 48 4F 52 VER RW 0 00 Curent Vertical Position 56 45 52 ADJ W 00 00 Auto Adjust 41 44 4A Sharpness SHA W R 0 100 7 Sharpness 534841 00 00 PIP OFF 01 01 PIP Small 02 02 PIP medium PSC VV R 03 03 PIP large 50 53 43 04 04 PbP Side By Side PIP Adjust 06 06 3 Windows 07 07 4 Windows refer refer to Select the input source of PIO W R sub window 2 refer to 50 49 4F Other Control to PIN PIN PIN Select the input source of PIP WIR on EN sub window 3 referto 504950 PIN 00 00 PIP Position Bottom left 01 01 PIP Position Bottom Right PIP position PPO W R 50 50 4F 02 02 PIP Position Top left 03 03 PIP Position Top right 7 7 swa w 00 00 Swap main and PIP 53 57 41 52 Value Reply
28. er end to your AC power source 4 Turn on the main power switch at the side of the display see Figure 2 1 The power indicator lights orange to indicate that the display is in standby mode 5 Press the power button on the remote control to turn on the display or press the power button on the keypad 6 After a brief warm up period the display will display an image NOTE If there s no input signal for a period of time the display will automatically go into power saving sleep mode Changing the OSD Language The display OSD language is initially set to English but can also display the menus in different languages To change the OSD language 1 Press MENU Select Basic Settings from the Main Menu Select OSD Language from the Basic Settings Menu Boo m Press or F to select the desired language and press ENTER The change takes effect immediately Enabling the Touch Screen Before setting up your display to support touch screen capability ensure that The touch screen controller host computer is turned off The display is turned on video output from the computer is connected to a video input on the display See Figure 3 6 Figure 3 7 or Figure Connecting the Touch Screen Controller Host Computer tothe Display Use the provided USB cable to connect the touch screen controller host computer to the USB input as shownin Figure 3 9 USB Type B Plug Pu to PC or USB hub Figure 3
29. f Minute 54 46 4D SNH W R 0 23 0 23 Sunday On Hour 53 4E 48 Other Conil SNM W R 0 59 0 59 Sunday On Minute 53 4E 4D SFH W R 0 23 0 23 Sunday Off Hour 53 46 48 SFM W R 0 59 0 59 Sunday Off Minute 53 46 4D 0 0 Off 1 1 Main Auto Scan ATS W R 2 2 Multi 41 54 53 3 3 All IRFM IRF W R 2 2 a 49 52 46 1 1 On 0 0 Off Smart light sic WR 1 1 DCR 53 4C 43 Control 2 2 Light Sensor Power LED LED W R S 4C 45 44 1 1 On DisplayPort 0 0 DP 1 1 17 DPM WR 557 44 50 4D 00 00 4Kx2K HDMI EDID EDH W R 01 01 1080P 45 44 48 DisplayPort 00 00 4Kx2K in EDP WR 1 o1 mem 45 44 50 HDMI RGB 00 00 Auto Detect Colour HCR W R 01 01 Full Range 48 43 52 Range 02 02 Limited Range 00 00 Auto Read Only coun TOC WR 02 02 Touch USB1 54 4F 43 03 03 Touch USB2 Transparency OST W R 0 4 0 4 OSD Transparency 4F 53 54 OSD Control H Position OSH W R 0 100 0 100 OSD H Position AF 53 48 V Position OSV W R 0 100 0 100 OSD V Position AF 53 56 55 Value Reply Main Item Control ltem CMD Type DEC DEC Content CMD HEX OSD oso WR 5 60 Current OSD Timeout 5 10 20 4F 53 4F OSD Control Timeout value 30 60 sec Splash SPS WR 2 pul 53 50 53 Screen 1 1 On Network 0 0 No Enable NWE W R 1 1 Yes 4E 57 45 0 0 Disable Dynamic IP DIP W R 1 1 Enable 44 49 50 Load network default Default LDS W 0 0 settings It will take
30. he monitor SubMCU Version Shows the firmware version of the monitor Serial Number Shows the Serial Number of the monitor VA NOTE Default settings appear in bold type Figure 4 1 OSD Menu Structure 37 Input Menu Picture Main Input Auto Scan Audio PiP Mode OSD Settings Setup Adv Setup Communication Information This menu is used for selecting the main input source Main and up to three Picture in Picture input sources Sub1 Sub2 and Sub3 Up to four sources can be displayed at the same time Main Input Select the main input source Options DisplayPort HDMI1 HDMI2 HDMI3 HDMI4 VGA Auto Scan Select whether the display will automatically scan for a main input source Options Off Main PxP All PiP Mode Select the PiP Picture in Picture mode Options Off PIP PoP 3Window 4Window Sub1 Input Select the source for the primary PiP window Options DisplayPort HDMI1 HDMI2 HDMI3 HDM14 VGA Note This function is only available when PiP Mode is set to PiP PbP 3Window or 4Window Sub2 Input Select the source for the secondary PiP window Options DisplayPort HDMI1 HDMI2 HDMI3 HDM14 VGA Note This function is only available when PiP Mode is set to 3Window or 4Window Sub3 Input Select the source for the tertiary PIP window Options DisplayPort HDMI1 HDMI2 HDMI3 HDMI4 VGA Note This function is only available when PiP Mode is set to 4Window PIP Size Select the size of t
31. he primary PiP window Options Small Mid Large Note This function is only available when PiP Mode is set to PiP PIP Position Set the position of the primary PiP vvindovv Options TopR TopL BotR BotL Note This function is only available when PiP Mode is set to PiP Swap Swap the main input source with the primary PiP source Note This function is only available when PiP Mode is set to PiP PbP 3Window or 4Window 38 Picture Menu This menu is used for making common image adjustments Input Picture Audio OSD Settings Setup Adv Setup Communication Information Picture Format Full Screen Full Screen Scheme Contrast Brightness Sharpness Hue Saturation Backlight User 11111 11111 III 11111 11111 Color Temp amp Gamma HDMI RGB Range Picture Format Scheme Contrast Brightness Sharpness Hue Saturation Backlight Gamma Colour Temp Adjust the picture format of the screen Options Full Screen Letterbox 4 3 1 1 Default Full Screen Press or to select one of the following Options User Vivid Cinema Game Sport Default User Increase or decrease the contrast of picture Press 4 or b to select the desired level and then press ENTER Range 0 100 Default 50 Increase or decrease the brightness of picture Press or to select the desired level and then press ENTER Range 0 100 Default 50 Adjust the definition of picture Pres
32. ht sensor to adjust backlight automatically Full range internal speakers Signal source auto detection Landscape support Selectable OSD keypad lock Touch Capability Precise highly responsive touch technology High touch sensitivity no pressure required Any touch finger gloved hand or pointer Calibrated easily by software tools as attached Windows 7 8 MAC and Linux compliant One USB cable for easy Plug and Play operation Parts List Your display is shipped with the following items If any items are missing or damaged please contact your dealer or Customer Service VIVIDtouch Series LED Display Remote Control Unit and batteries AC Power Cord Touch Stylus Pen Tray IR Extender Cable USB Cable 13 VGA Cable HDMI Cable Quick Start Guide USB Key Multi Touch Drivers amp User Manual 14 Notes 15 2 Controls and Functions Display at a Glance Figure 2 1 shows the key display components and the paragraphs that follow describe them Figure 2 1 Display Rear Side View 1 MAIN POWER SWITCH Connects or disconnects the display panel from the AC power source 2 HANDLE Always use the handles when carrying the display DO NOT touch or hold the screen face 3 STATUS LED Solid orange display in standby mode Blinking orange display on no input detected Off main power switch off Solid green display on input detected 4 KEYPAD You can use the keypad instead of the remot
33. ick Advanced Setting to display the Advanced Setting window When you are finished select Done to save your changes or Cancel to discard them Advanced Setting Effections v Right Click Simulation v TUIO Support Right Click Duration Short V Long Double Click Speed Right Double Click Range Fast Slow Small Big Cancel Right Click Simulation When this option is enabled pressing on the screen as opposed to tapping it performs a right click mouse button action The amount of time the finger must remain on the touch screen to perform this action is configurable refer to Right Click Duration below TUIO Tangible User Interface Object Support Certain applications require access to touch point messages via the TUIO protocol Also certain operating systems require TUIO to provide multi touch capability refer to Software Requirements Single Touch Operation on page 20 Therefore it is recommended that you enable this option Right Click Duration When Right Click Simulation is enabled this slider controls how long a finger press action must be in order for it to be interpreted as a right click action Double Click Speed This slider controls the maximum duration between two touches in order for them to be interpreted as a double click action Right Double Click Range This slider controls the maximum distance between two touches in order for them to be interpreted as a double click or right click
34. itin s a a Aa aa is 36 Using the On Screen ET E 36 Ib eid ME 38 Picture MENU ER ES FEINE NAA AE tte rares a Ebor ure piso casi ai aa gina 39 Audio Menu SLS A nA 41 OSD Settings MENU NAR 42 Setup WEE 43 Advanced Setup Men tis ia feed cietes get a an ated nennen AA YALAR ss si ej ene 44 COMMUNICATION Me asus as dt es s s NADAANAN KNA AA si NG ii ee 46 Information sea c PI 47 5 Maintenance and 5 48 Maintenance sis ira AAAH AA AA tais s da di iz 48 Troubleshooting V DD 48 6 External Control aa AA AA AA AA 50 Serial COMMUNICATIONS Lanka AG LAG 50 RS 232 Connection and Port Configuration ENEE 50 Command and Response Forni t une gehe bte A BG DRA pa hp 50 Command and Response Examples isse traten NASAAN 51 serial Command List onto ha eben esa a Mac MU EE E E aA 51 Using Discrete IR 5 D 57 IR Command Prot0 00 kaa ea ad ui etd ato EES 57 IR ControlCode List AE p HERE OR ean EE EE ee 58 T Specifications scan zan 60 Supported Titi OS e NAA RA a aang aang na nennen 61 OveralLDimensions LED 62 Appendix I Moving and Carrying 64 Moving the Dis play NG RA LAGDAAN
35. l When you are finished configuring the touch screen click Done to save your changes or Cancel to discard them Mode Choose one of the following then click Done MultiTouch This mode is available only in Windows operating systems that support multi touch the user can interact with the display using multiple fingers simultaneously and independently of each other Refer to Software Requirements Multi Touch Operation above Mouse This mode simulates the mouse to process the touch points Generally this mode is single touch All of the operating systems listed in the previous section refer to Installing TouchWin Software on page 56 support mouse mode 33 Calibration If touching the screen does not place the cursor in the desired position you may be able to correct this by performing a touch screen engine calibration To do this a Click Calibration A red spot and eight white spots against a black background appear on the screen b Click the red spot by hand and follow the red spot moving to finish the nine point touch calibration Only click the nine points with a fingeron the black screen when calibrating c When you complete the nine point calibration a confirmation window appears Click Done to accept the calibration click Cancel or do nothing in which case the calibration window automatically disappears after five seconds to cancel the calibration Apply Calibration 34 Advanced Setting Cl
36. more information consult the documentation provided with the remote control unit IR Command Protocol The IR control codes have the following characteristics Each code consists ofthe following gt Aleader pulse a modulated pulse of 9 ms followed by a non modulated pulse of 4 5 ms gt 16 address bits also called a custom code eight 8 bits for the address followed by the logical inverse of the address The custom code for the display is 16559 decimal Ox40AF binary 01000000 10101111 gt 16 data bits eight 8 bits for the command followed by the logical inverse of the command and gt An end pulse a modulated pulse of 0 56 ms similar to the modulated pulse in the 0 and 1 bits The end of the modulated pulse constitutes the end of the data transmission The carrier freguency is 38 kHz with the modulated pulses having a 33 duty cycle Commands are sent at a maximum rate of 9 Hz For example here is the NEC control code for the POWER button on the display remote control unit Hex 40 AF 1C E3 Binary 01000000 10101111 00011100 11100011 Function Cust Code Byte 1 Cust Code Byte 2 Command Command Logical Inverse 57 IR Control Code List Table 6 3lists the IR control codes for the display Table6 3 Infrared IR Control Codes Customer Code Data Code Function qar ne PP var ob 3 1 qar or dar oxc
37. o flow control Set the baud rate to 115200 to match that of the display RS 232 port Command and Response Format Commands sent from an automation control system or PC to the display must have the following format STX IDT TYPE CMD VALUE or REPLY ETX CR Where STX indicates the start of the command data always 07 IDT is the display ID always 01 TYPE is the command type gt 00 return to host response from the LCD panel gt read action gt write VALUE is the parameter setting for the command REPLY is the parameter setting for the command acknowledged by the display in its response to a command ETX indicates the end of the command data always 08 CR is the ASCII carriage return key 0x0D 50 Command and Response Examples Here are some examples ofserial commands and their responses Table 6 1 Serial Command Response Examples Description CommandSenttoLCD Panel Response Received from LCD Panel Turn LCD panel power off 07 01 02 50 4F 57 00 08 07 01 00 50 4F 57 00 08 Turn LCD panel power on 07 01 02 50 4F 57 01 08 07 01 00 50 4F 57 01 08 Request LCD panel power status 07 01 01 50 4F 57 08 07 01 00 50 4F 57 XX 08 XX 0 when off or 1 when on Set the LCD panel contrast to 30 1E hex 07 01 02 43 4F 4E 1E 08 07 01 00 43 4F 4E 1E 08 Reset the LCD panel display settings 07 01 02 41 4C 4C 00 08 07 01 00 41
38. okkey calibrate press the right bottom corner seconds enter calibrate 2 improve performance on the edge of touch screen v ETE 4 Completing the TouchWin Setup Wizard To complete the installation of TouchWin Setup must restart your computer Would you like to restart now Gifts restart the computer novi Oto i wil restart the computer later 32 Touch Screen Configuration Instructions From the Windows Start menu choose Timelink gt TouchWin Touch Win Configuration 3 9 9 2022 Product Information Current Device Product Type Touches LCD Type Firmware Device Status Service Status Activation Setting Mode 2400013060103298 TimeLink MultiTouch Device 4 i i Touch module information 65 Inches 4 4 Device Inserted Running Activated MultiTouch Touch screen configuration settings TimeLink Cancel Product Information This area of the TouchWin configuration window contains a variety of information about the touch module the product type firmware version and operating status Should you ever need to contact Technical Support this information will help them answer your questions or resolve product performance issues Settings From this area of the TouchWin configuration window you can change settings calibrate the touch screen or reset the product to its factory default state The following paragraphs describe these settings in detai
39. ollow DisplayPort Source Connection See Figure 3 6 Figure 3 6 DisplayPort Source Connection 28 HDMI Source Connections See Figure 3 7 A amp NOTE Use the HDMI inputs whenever possible This ensures the highest video quality because the signal is carried in the digital domain throughout the entire signal path from source component output into the display This display supports the VESA Display Data Channel DDC standard This standard provides Plug and Play capability the display and a VESA DDC compatible computer communicate their setting requirements allowing for quick and easy setup In order for Plug and Play to work correctly you must turn on the display before you turn on the connected computer HDMI Cable sold separately BD HD DVD DVD DTV STB Audio Cable Sold Separately Rear of the PC Figure 3 7 HDMI Source Connections 29 VGA Source Connection Connect a personal computer or other RGB source to the VGA input as shownin Figure 3 8 4 2 NOTE Refer to Supported Timings on page 51 for alist of compatible input signals D Sub 15 pin Cable minini mim 7 Audio Cable Sold Separately Rear ofthe PC Figure 3 8 VGA Source Connections Turningonthe Power 1 Turn on your source components 2 Plug the female end of the supplied power cord into the AC receptacle on the side of the display AC 100V 240V See Figure 2 2 3 Connect the oth
40. play the MAC address of the device 46 Network Settings To assign an IP address to your display access the IP Address Settings Menu in the Communication Menu Consult your system administrator if you do not know how to configure the parameters shown in the menu Dynamic IP Disable Static IP Address 192 Subnet Mask 192 Gateway 192 DNS Addr 192 Save Settings Refresh The default settings are shown below Item Setting DHCP Disable IP ADDRESS 192 168 2 1 SUBNET MASK 255 255 255 0 DEFAULT GATEWAY 192 168 2 1 DNS Addr 192 168 2 1 Information This read only menu provides information on the active sources and the latest firmware version Input 1080P 60Hz Picture Audio OSD Settings Setup Adv Setup Communication VTE 8400 V1 00 information WEI V09 1026 SN 1111111111111 47 5 Maintenance and Troubleshooting Maintenance The VIVIDtouch Series LED Displays does not require any routine maintenance other than occasional cleaning with a non abrasive cloth There are no user serviceable or replaceable parts Unless you are a qualified factory trained technician do not attempt to repair or replace any system component yourself You will void the product warranty if you do so Troubleshooting Table 5 1 provides some general guidelines for troubleshooting problems you may encounter with the VIVIDtouch Series LED Display If the suggested solutions fails to
41. referto Phase VGA sources on page 45 and Clock VGA sources on page 45 See Figure 3 7 Refer to Enabling the Touch Screenon page 31 Should you require assistance with a suspected hardware fault please contact the support line below You will require your unit serial number The operator will attempt to diagnose any fault and will take action as appropriate VIVTDtouch UK Warranty Support Tel 08450 724 999 emai Ser Vices Q steljes co uk 49 6 External Control In addition to using the display keypad or remote control unit you can control the display using a serial RS 232 link to send ASCII commands and receive responses to those commands You also use discrete infrared IR control codes to program a third party remote control unit For more information refer to Using Discrete IR Codes on page 46 Serial Communications The display uses a simple text based control protocol to take reguests from control devices and to provide responses to such devices This section describes how to send control messages over a serial link between the display and an automation control system or a PC running a terminal emulation program such as Windowse HyperTerminal or Tera Term RS 232 Connection and Port Configuration Connect your control system or PC to the RS 232 input of the display as shown in Figure 3 2 Configure the RS 232 controller or PC serial port as follows no parity 8 data bits 1 stop bit and n
42. resolve the problem or if you encounter an issue not described here please contact your dealer Table 5 1 Troubleshooting Chart Symptom Possible Cause s Solution The display does not turn on The display ison and menus appear but there is no picture The remote control does not work Image geometry is incorrect The display isjittery or unstable Image is too bright and or lacks definition in the bright areas of the image The display is not plugged in or the AC outlet is not active The main power switch is off The remote control batteries have run out Incorrectsource selection Source component is not turned on Source componentisconnected incorrectly or not at all The remote control batteries have run out The buttons are locked IR extender is not connected Incorrect aspect ratio selection Poor quality or improperly connected source The horizontal or vertical scan frequency of the input signal may be out of range for the display Contrast is set too high Ensure that the display is plugged in and that the AC outlet is active Set the main power switch see Figure 2 1 to the on position Replace the batteries Select the correct source Turn on the source component Check connections from the source component to the display Replace the batteries Unlock the buttons by pressing ENTER ENTER EXIT EXIT ENTER and EXIT insequence Verify
43. s Input Horizontal Picture Vertical Audio OSD Settings Setup Transparency Language Adv Setup Communication Information Horizontal Vertical Transparency OSD Timeout Language Splash Screen itial set up adjustments to the OSD On Screen Display menu and other on screen Off OSD Time Out 30s English Splash Screen Off Adjust the horizontal position of the OSD menu Press or to select the desired level and then press ENTER Range 0 100 Default 50 Adjust the vertical position of the OSD menu Press or to select the desired level and then press ENTER Range 0 100 Default 50 Adjust the transparency of the OSD menu Press or to select the desired level and then press ENTER Range Off 1 4 Default Off Adjust the time in seconds before the OSD menu disappears Press or b to select the desired level and then press ENTER Options 5s 10s 20s 30s 60s Default 30s Select the OSD language Options English Slovenian Croatian Serbian Hungarian Macedonia Bosnian Default English Select whether a splash screen appears when the monitor is powered up Options On Off Default On 42 Setup Menu Input Auto Adjustment Picture H Position Audio V Position OSD Settings Phase Clock Adv Setup Zoom Communication Power LED On Information Real Time Clock User Mode Auto Adjustment Force the display to reacquire
44. s 4 or to select the desired level and then press ENTER Range 0 100 Default 50 Increase or decrease the green hue Press or to select the desired level and then press ENTER Range 0 100 Default 50 Note This function is not available when displaying PC or graphics sources Adjust the brilliance and brightness Press or to select the desired level and then press ENTER Range 0 100 Default 50 Note This function is not available when displaying PC or graphics sources Increase or decrease the intensity of the LCD backlight Press or to select the desired level and then press ENTER Range 0 100 Default 80 Select gamma curve Options Off 2 2 Default 2 2 Select a colour temperature or select User to make RGB adjustments Options User 5000K 6500K 7500K and 9300K Default 9300K 39 HDMI RGB Range Select an RGB range for the HDMI input Options Auto Full Limited Default Auto Colour Temperature Settings Input Red Gain HIT Pic Green Gain WII Audio Blue Gain ILILILILI OSD Settings Red Offset TITI Setup Green Offset WII Adv Setup Blue Offset HIIII Communication Information Red Gain Set Colour Temperature to User Mode in order to adjust this setting Range 0 100 Default 100 Green Gain Set Colour Temperature to User Mode in order to adjust this setting Range 0 100 Default 100 Blue Gain Set Colour Temperature to User Mode in order to adjus
45. source Selects the HDMI source Selects the PIP position Turns the PIP feature on and off Selects the secondary sub source Selects the low light setting Selects standard setting Selects high brightness setting Blanks the screen Press any key to restore Freezes the screen Press again to restore Opens the monitor s on screen menu system When the menu system is already open pressing this button will select the previous submenu Navigates through submenus and settings Selects highlighted menu choices Closes the menu system Selects each aspect ratio in sequence Full Screen Native Letter Box and Pillar Box Swaps the main and PIP source Turns off the sound Adjusts the brightness Adjusts the contrast Auto adjustment of VGA source Selects each source in sequence Decreases the sound volume Increases the sound volume 20 3 Installation NOTE Installation must be performed by a qualified custom video installation specialist Remote Control To install batteries in the remote control 1 Press down the tab on the cover and pull the cover up 2 Insert the included batteries Ensure that the polarities correctly match the O and markings inside the battery component 3 Insert the lower tab of the cover into the opening and press down the cover until it clicks in place Notes on Batteries Make sure that the battery polarities are correct when installing the batteries Do not mix an old battery with a new on
46. t a PC or control system if present to the RS 232 port on the display see Figure 3 2 For more information about using this connection refer to External Control on page 39 2 Receive Data to ctrl system 3 Transmit Data from ctrl system 5 Ground to Automation Control System or PC Figure 3 2 RS 232 Control System Connection 25 Ethernet Connection Use a standard Ethernet cable with an RJ 45 male connector to connect a PC or control automation system if present to the Ethernet port on the display For more information about using this connection refer to External Control on page 39 6 Receive Data 3 Receive Data n 2 Transmit Data 1 Transmit Data to Ethernet Hub Router or Gateway Figure 3 3 Ethernet Connection 26 IR Extender Connection Connect the provided IR extender cable to the IR Extender input as shown in Figure 3 4 Figure 3 4 IR Extender Connection Recommended IR Extender Positions for Cascading 84 Displays In controlled testing the IR range is approximately 1 5 metres directly on axis and about 1 metre at plus or minus 15 degrees off axis using the IR extender Best performance is obtained in either position P1 or position P2 Figure 3 5 Recommended IR Extender Position 27 Connecting Source Components to the Display Connect your video sources to the display as shown and described in the sections that f
47. t sources to the display HDMI 1 2 3 4 HDCP compliant digital video inputs for connecting HDMI sources DisplayPort DisplayPort 1 1a and DisplayPort HDCP 1 1 compliant SD HD input for connecting SDTV EDTV or HDTV component video sources VGA In 15 pin D Sub Connects components that have RGB or component output jacks such as a personal computer or external DTV decoder a break out cable is needed for BNC type connection PC Audio In Connects the audio output from a personal computer here IR Extender Connects the IR Extender cable provided with the display to this input Audio Out Connects external powered speakers or an external audio receiver amplifier SPDIF Out Connects external powered digital speakers or audio receiver amplifier 18 Remote Control Unit Figure 2 3 shows the display remote control and Table 2 1 describes its functionality HDMI3 P POSITION P SOURCE ENTER SCALING SWAP BRIGHT CONTRAST VOLUME VOLUME vivrotouch Figure 2 3 Display Remote Control Unit 19 Table 2 1 Remote Control Button Descriptions Label 7 INFO VGA HDMI 1 2 3 4 P POSITION P SOURCE v t AY VALKA 4 AN BLANK FREEZE MENU PAAYV ENTER EXIT SCALING SWAP MUTE BRIGHT CONTRAST AUTO SOURCE VOLUME VOLUME Description Provides source and resolution information Turns the monitor on and off Selects the PC RGB source Selects the DisplayPort
48. t this setting Range 0 100 Default 100 Red Offset Set Colour Temperature to User Mode in order to adjust this setting Range 0 100 Default 50 Green Offset Set Colour Temperature to User Mode in order to adjust this setting Range 0 100 Default 50 Blue Offset Set Colour Temperature to User Mode in order to adjust this setting Range 0 100 Default 50 Audio Menu This menu is used for adjusting volume settings Input Volume Treble 2101111 Bass Au Balance 201111 nternal Speaker On Picture OSD Settings Setup Adv Setup Audio Source Line in Communication Information Volume Adjust the sound Press or gt to select the desired level and then press ENTER Range 0 100 Default 50 Treble Adjust the sound in high tones treble Press or to select the desired level and then press ENTER Range 6 6 Default 0 Bass Adjust the sound in low tones bass Press or b to select the desired level and then press ENTER Range 6 6 Default 0 Balance Adjust the balance of the left and right speakers Press or to select the desired level and then press ENTER Range 6 6 Default 0 Internal Speaker Turn the internal speaker on or off Default On Audio Source Select the audio source for the Main input Options DisplayPort HDMI1 HDMI2 HDMI3 HDMI4 Line In Default Line in 41 OSD Settings Menu This menu is used to make in message
49. than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong is provided for your safety When the provided plug does not fit into your outlet consult an electrician for the replacement of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus If an extension cord must be used ensure that the voltage rating exceeds the maximum power consumption of the apparatus otherwise the extension cord may overheat Only use the attachments accessories specified by the manufacturer Use only with a cart stand bracket specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus to avoid injury from tip over Disconnect all cables form the apparatus before moving it Unplug this apparatus during lightning storms or when unused for long periods of time Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Keep the packing material in case the equipment should ever need to be shipped Compliance Information DECLARATION OF CONFORMITY VIVI
50. vivrotouch VTE 8400 Super slim LED Display Model VTE 8400 Installation Operation Manual COPYRIGHT AND TRADEMARKS Copyright 2015 This document contains proprietary information protected by copyright trademark and other intellectual property laws All rights are reserved No part of this manual may be reproduced by any mechanical electronic or other means in any form without our prior written permission The trademarks reproduced in this document and used on the products are either owned or licensed by us or by their respective holders You may not reproduce or use the trademarks without our prior written consent Important Safety Instructions Thank you for your purchase of this VIVIDtouch Interactive Display To ensure the best possible viewer experience please read this manual carefully as it is your guide through the menus and operation 1 00 pm wm 10 11 12 13 14 15 16 17 Read these instructions Keep these instructions Heed all vvarnings Follow all instructions Do not use this apparatus near water Clean only with a dry cloth Do not block any of the ventilation openings Install in accordance with the manufacturer s instructions Do not install near any heat sources such as radiators stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarised or grounding type plug A polarised plug has two blades with one wider

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