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IP5815 Door Phone User Manual V1.0
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1. 22 3 To secure your system against unwanted outside intrusion hacking we strongly recommend that you do is change all of the System s Passwords NOTE Make sure to make a note of your new password gt Device Info gt Settings gt System Management gt Configuration File gt Certificate Update gt Firmware Update gt Unit Update gt Log Level Basic Settings You may configure account and password NIP settings and Dynamic DNS settings here Language Settings Select Language English Adminstrator Settings Account admin N User Settings Account user 23 6 Mobile device pairing and setting 6 1 Mobile device paring with eGateway 1 Connect PC to the LAN1 or LAN2 Port of e Gateway 2 Open the browser to log in to the e Gateway Web page the default IP 192 168 0 10 Account admin Password admin 3 Click the Settings gt Unit pairing gt Device Info Unit Pairing Information gt Settings Unit Pairing Information gt LAN Name Type Account Password MAC Address Status Select gt WAN Outdoor Phone Outdoor Unit 100 t3VdD9 00 19 15 d2 cf a2 Connected O gt Unit Pairing 10 IDP Indoor Phone 101 1234 00 19 15 1d 53 f8 Disconnected O gt VolP Call Indoor Phone 103 7JZ2DV 20 59 a0 03 7aice Initial go IP2032 IP Phone 102 102 Disconnected O gt Outdoor Unit 4 Click Add button to add a new Unit and check it Unit Pairing Info
2. 4 TECOM P5815 Door Phone User Manual V1 0 2015 10 15 LIDO X COMEM Ie GE na Ce oO On 3 2 Operation Guidelines EE ER recta A 4 Gy 0 610 6 EE a 5 Sell ROQUE MMLC Oe Ch EE SR RE a cia A SA aa 5 3 2 FUNCIONS OF tie SVStCMl ins Ed EEEE 5 3 3 IP5815 Video door phone features eres 5 3 4 Video Door Phone Specification erre 6 3 5 eGateway Specification cccccccccseecccseeeeceeeeesseeeesseeeeseeeeseeeeseeeesaees 6 3 6 System ARCHING CLIN C2 De ee DD ee de 7 3 7 System components identification erre 8 326 DSSCHOUOM OF TUNCHONS ERA gi E ie 8 3 9 LED colors indication asiaansa aaa A 10 A AVS TAM AU OM irae es ii aa E EG ee ee Cr E E ie oe 11 4 1 Selecting a location for Video Door Phone ccccseseeeseeeeeeeeeeees 11 4 2 Installing Video Door Phone eee 12 4 3 Preparation fOr wiring ER EE ER EE RE ee ER ee EE ee EE ee rena ee ee 13 4 4 Connecting Video Door Phone and eGateway ees ee RE 16 4 5 Wiring of the electric strike lock ee ee ee ER Re RE RE ee Ee 16 5 Setting WiFi router and eGateway iese ee ee EE ee ee Ee ek Ee ee ee ee Ge ee 18 5 1 Recommended characteristics for the WiFi router 18 5 2 Recommended characteristics for the Android device 18 5 3 Recommended characteristics for the IOS device 18 5 4 Connection diagraM ees ee ee RR EE
3. App installation process on your Android device After the installation is complete Mobile2Door icon will appear on your All Apps page v O Mk F WhatsApp Barcode Mobile2door Flipboard Scanner Mobile2door TECOM CO LTD INSTALL Ga kk kkk Apr 14 2014 10 downloads 6 93MB 26 3 Tap Mobile2Door icon to start using the App The following registration screen will appear Please Enter Extension No EE Please Enter Password Default Server Address 192 168 1 100 Server Address XXX XXX XXX XXH MAC Address 7C 61 93 A0 73 93 Version SMP_V0 3 211 Intercom 12339 Registration Fill out the required items then tap the Registration button to start the registration procedure e Extension No equal to Account information of eGateway admin by default or the account number that you used for eGateway pairing with mobile device e Registration No equal to Password information of eGateway admin by default or the password that you used for eGateway pairing with mobile device e Default Server Address gt Enter the e GW WAN IP assigned by Wi Fi Router e Server Address gt Enter the Wi Fi Router WAN IP The main page will pop out when registration is completion Visitors Call Extension i Pictures e os Monitor Settings 21 5 Enabling the mobile device to be registered to e GW via 3G WAN user is required to fill in ac
4. DDNS lt Settings Mobile2door CONNECTION INFO Account 102 Password eee Intranet Server IP 192 168 1 100 Internet Server IP intercomtest0407 n Monitor View Mode 1 Silent DDNS Settings WANA ND IHA COMI e Dynamic DNS Provider Account tomddns00 DONS intercomtest0407 no ip arg 6 After confirming that the iPhone is connected to WiFi router and completing registration procedure tap on the desktop Mobile2door to start using Mobile2door 31
5. follow this guideline LED Color Status Description Steady Choose to emergency upgrade or reset he default when you see this LED status Blinking Rapidly Choose to emergency upgrade or reset default after push Calling Button or all used lines cannot register to the SIP register servers Blinking Slowly Emergency upgrade or register process is underway Idle status or voice is not connected ED Ea LED Blinking Slowly The process of reset default is finished Idle status or voice is not connected Steady Voice is connected or the emergency upgrade process is finished Green 10 4 Installation 4 1 Selecting a location for Video Door Phone Areas to avoid when mounting the Video Door Phone Unit 1 2 A Avoid areas that are subject to vibration or shock Avoid areas where rain or water may directly hit the unit Unit is not water resistant and can be damaged if sprayed with high pressure water Installation in an enclosed area may cause echo Keep the unit more than im 3 3 away from radio or TV Keep the intercom wires more than 30 cm 12 away from AC100 240V wiring AC induces noise and or unit malfunction could result Install the unit in the area that will be accessible for future inspections repairs and maintenance Do not locate the unit in a location with restricted access It impedes maintenance inspection or repairs Also unit trouble could result Avoid areas where broadcasting antenn
6. Ee RE EE Re RE ee RE EE ee ee ee ee ee ee ee 19 5 5 Internet WAN Connection Setting iese ee EE ee ek ee ee 19 5 6 LAN Connection Setting ie ee EE RE ee EE ee Ee ee ee ee ee ee 21 Sr C Gale Way OCN Ee RE eN EE Ge ER eN 22 6 Mobile device pairing and setting esse se Ee Ee RE RE ee ee ee ee ee 24 6 1 Mobile device paring with eGateway es 24 6 2 Setting Android device to work with Mobile2Door 26 1 Gift box content 1 x Video Door Phone IP5815 unit 1 x Power adapter for Video Door Phone 1 x eGateway IP5858 1 x 14 pin connector for Video Door Phone IP5815 unit 1 x mounting bracket Video Door Phone IP5815 unit 1x mounting kit Thank you for selecting Smart Bell for your communication and security needs Please read this manual carefully before installation and keep it in a safe place for future reference 2 Operation guidelines The unit is damaged if dropped Handle with care If the unit does not operate properly unplug the power supply Due to the environmental sound around the unit it may hinder smooth communication but this is not a malfunction When outside temperature lowers sharply after rainfall etc the inside of the camera may fog up slightly causing blurry picture but this is not a malfunction Normal operation will be restored when moisture evaporates If moving the unit from a warm to cold environment or vise versa please allow 30 mi
7. Reference models TP Link TL WR841N D D Link DIR 615 5 2 Recommended characteristics for the Android device CPU clock 1024MHz or above Memory size 1GB ROM 512 MB RAM or above LCD Resolution 800 480 or above LCD Size 3 5 or above Operation System Android 2 3 or above Reference model Samsung SII HTC ONE Series 5 3 Recommended characteristics for the iOS device Reference model iPhone4 or above 5 4 Connection diagram Connect Wi Fi router WAN to ADSL modem Connect e Gateway eGW WAN to Wi Fi router LAN WiFi Router e Gateway Connect ADSL Modem 5 5 Internet WAN Connection Setting 1 On your computer login to the administration page of the Wi Fi router and proceed with setting 2 Set up WAN Internet connection in accordance with the ISP provider Internet connection information 3 There are 2 ways to acquire the IP address static IP dynamic IP such as DHCP PPPoE Static IP connection setting WAN Quick Setup Network WAN Connection Type Static IP v IP Address 69123 OO KAK Subnet Mask 255 255 255 0 Default Gateway 69 123 xx xx Optional LAN MAC Clone Wireless DHCP Forwarding Security MTU Size in bytes 1500 The default is 1500 do not change unless ne Parental Control Access Control Primary DNS 6 6 6 6 Optional Secondary DNS 0 0 0 0 Optional Advanced Routing Bandwidth Control 19 Dynamic IP DHCP PPPoE connection setting Sta
8. as are close by the intercom system maybe affected by radio frequency interference Installation if following locations may affect the video image provided by the device Locations subject to b There is a white wall behind Other locations subject to strong direct sunlight the caller lighting or backlighting conditions 4 2 Installing Video Door Phone NOTE Verify transformer power rating Power must be supplied in the range 13V 20 AG 1 Make sure that outlet s power AC 13V 20V is off when wiring Doorphone Keep power off until the wire connection has been complete 2 Fasten the Doorphone wall mount bracket to the outlet box 3 Connect transformer output power wires AC 13V 20V to the power wires of Doorphone 4 Put the Doorphone on the wall mount bracket 5 Use the special screw wrench to fasten special screw at the bottom of the Doorphone e Wall a p pa pa ud ad TT Outlet Box co p ud a Pa Video Doorphone Transformer power wires Output 16V AC special Screw Li Special Screw Wrench 4 3 Preparation for wiring 1 Please prepare your own CAT5e cable and follow the operation guidelines as below Make sure that the resistance of CAT5e lt 0 094 Ohm m Use a straight through cable for connecting units e Do not bend the cables to an extent where the an CATS radius is less than 25 mm 1 It may result in j communication failure e Do not remove the CAT5e cable jack
9. ble All Delete All 1 00 19 15 D6 39 A4 192 168 1 100 Enabled Modify Delete DMZ Quick Setup OSS Network Current DMZ Status Enable Disable Wireless DHCP DMZ Host IP Address 192 168 1 100 Forwarding Virtual Servers Save Port Triggering 4 Set IP address of e Gateway to DMZ TCP UDP Ports Definition for the Video Door Phone System 21 NOTE This table lists TCP UDP ports used by Tecom s system Do not use these poris for other network applications enabled 5070 LAN W Local SIP proxy signal port SIP port can be changed by user AN 48999 LAN WAN Communication port Intercom AN N TCP WAN HTTPS port of web management open it when remote security http access is E TCP LAN WAN HTTPS port of web management open it o when remote normal http access is 49031 UDP WAN 49070 5 7 e Gateway Setting 1 Set WAN Connection type to DHCP Default Setting Wide Area Network WAN Settings gt LAN WAN Connection Type DHCP Auto config 2 Set DHCP Type of LAN to Server mode Default Setting 5 Settings LAN Setup IP Address 192 168 0 10 gt WAN Subnet Mask 26h 255 26h 0 gt Unit Pairing MAC Address 00 19 15 D2 CF 43 Start IP Address 192 168 011 End IP Address 192 166 0 254 gt VolP Call gt Outdoor Unit gt Access Card gt System Management subnet Mask 955 255 255 Primary DNS Server 192 168 0 10
10. count password IP address AWAN of e GW e Default Server Address Enter the e GW WAN IP assigned by Wi Fi Router When the WAN connection type of eGW set as DHCP the WAN IP address of eGW is dynamic IP address It is essential to have the correct IP address through DDNS e DDNS service provider Please Enter Extension No ER Please Enter Password Default Server Address 192 168 1 100 Server Address intercomtest0407 no ip org MAC Address 7C 61 93 A0 73 93 Version SMP V0 3 211 Intercom 12339 Registration DDNS Settings Dynamic ONS Provider wy OO ip com Account tomddnsDO Eg Password EE DDNS intercomtest0407 no ip arg Server Address Enter the Host Name that you registered with your 28 Setting iOS device to work with Mobile2Door 1 Follow the steps below to connect your mobile device to the intercom system WiFi e Click on Settings then select Wi Fi Inthe Choose A Network list choose the SSID of Wi Fi AP For Example the SSID is Intercom Wi Fi e Identify the system as connected the SSID displayed above the Choose A Network Settings Wi Fi lt Settings Wi Fi Wi Fi mr O v 7200 DAD2B2 a i Intercom VVIFI CHOOSE A NETWORK 001 1 ye D CHOOSE A NETWORK 001 1 i AASTRA a i o AASTRA as dlink amc a i d
11. cture iPhone Android Smart Phone Remote access to IP ERSE via EG Fixed IP address or DONS Ta WiFi Rorate WAN LAN J E EMO i mis ADSL Enable DHCP Assign a fixed IP to IP 3658 Set F 55856 ta DMZ 7 Tablet Local access to I GESS wa inh iPhone Android Smart Phone Local access te F 50553 via Wi Enable DHCP IF GG1S 3 7 System components identification Door phone unit 140 mm 14 Pin RFID Card read benaath the cal button 3 8 Description of functions The figure below illustrates the front view of the IP5815 Follow the point numbers to find the description of the door phone components functions Front view of the IP5815 Video door phone Part name Description of functions Cardreader RFID card reader control White LED Night vision to make sure that the user gets searing AE dd Camera Seeing the video of the visitor once the door bell button is pressed sad Monitoring of the front door Speaker Ring tone tal LED Status indicator Red LED light is used to indicate registration status or reset to default status Green LED is sued to indicate that the call is connected or upgrade process is finished Calling button Used for calling the door upgrade reset to Microphone Voice communication Back view of the IP5815 Video door phone product label 14 pin connector 3 9 LED colors indication LED colors are associated with the door phone button and
12. deo Door Phone and eGateway Use the CAT5e cable to link Video door phone to e Gateway e Connect one end of CAT5e cable to the OUTDOOR port of eGateway e Connect another end of CAT5e cable to 14 pin connecter IKMOEOR 2ATEODS 4 5 Wiring of the electric strike lock Connect to the electric door strike according to its specifications For connecting 3 party products refer to the instruction manuals for those products The connectivity point defined on door phone for electronic door strike lock is in accordance with PT AC EL In order to prevent mis wiring label both ends of each cable with the unit and terminal names to which they are to be connected Electronic lock Door Phone PT lt gt PT pin 14 AG lt gt COM pin 13 EL lt gt NO pin 12 Fail Secure Door Lock E 2KQ 1 4W aa AAN teer ee EE SEE Ee ee ee SW1 a e y When Lock on SW1 open When Lock open SW1 close R COM NO P External Power supply V DC 24V NOTE Do not use the unoccupied terminals and ports for other purposes 17 5 Setting WiFi router and eGateway NOTE to ensure the smooth operation of the product we highly recommend the required characteristics as presented below 5 1 Recommended characteristics for the WiFi router Standard 802 11 b g n Wireless Signal Rate 300 Mbps Antenna Gain 2 dBi QoS Management DDNS Support
13. e released via mobile App 3 3 IP5815 Video door phone features e IP addressable video door station e Monitoring of view of the front rear door or a visitor at any time of day and night e High performance HD video camera providing WXGA 1280 x 800 at 30fps or 20p HD format with high sensitivity 2 Way audio DI DO dry control for door release Taking snapshots of the visitor automatically once the call button is pressed Night vision Built in RFID sensor module 3 4 Video Door Phone Specification Camera 1M pixel CMOS sensor HW Specific 1 15014443 Card Reader support RFID card 1 Door Lock port for power lock Speaker 8 1W x1 Microphone 62 2dB x1 1 Ethernet Interface Power supply external 12V power supply Support H 264 720P SIP 2 0 RFC 3261 TCP IP UDP RTP ARP ICMP DHCP DNS NTP Audio codec G 711 A u law G 729 Audio quality packet loss concealment echo suppressor Video codec H 264 baseline real time video codec Automatic firmware and configuration update via TFTP 3 5 eGateway Specification 1 x FE fast Ethernet for WAN 4 x FE fast Ethernet for LAN SB Host 2 0 igital Input amp output 8 x DI 4x DO 1 XRS 485 RS 485 For connecting access control alarm device amp digital E input output device extension imension 170 mm 115 mm 37mm Lx W x H SIP 2 0 RFC 3261 TCP IP UDP RTP HTTP ARP ICMP DHCP DNS TFTP NTP ower 12V 24V 2A 1A Support protocol 3 6 System archite
14. et more than necessary re en Arrange the color code of the RJ45 connections ATATA In accordance with EIA TIA 568A or 568B Less than 25mm 1 Pair Pair3 T568A T568B e De sure to check the condition of cable connections with a LAN checker before connecting with a LAN cable e An RJ45 connector with a cover cannot be Ned connected to the port for GATse on IP master Ee IE stations or IP door stations Use a cable without a cover e Do not pull or put excess strain on CAT5e cables 2 14 pin connecter with RJ45 and DC plug is provided with the device el ee gee So a Ear ar E a n E am 3 Twist pair definition o Pairi Pint amp Pin 2 o Pair Pind amp Pin 4 o Pair3 Pind amp Pin 6 o Pair4 Pin7 amp Pin 8 4 Color of Wire and Identification Se SE eme EE OOT Naweke green EMA NEM NE E E T T cF cF oF 2 SPa l ea f EWE 5 Conventional rule e Power supply by e Gateway for 12V 2A DC distance is less or equal than 30 meters J E Gateway connect to RJ45 Ports IDOOR or OUTDOOR e Power supply by e Gateway for 24V 1A DC distance is less or equal than 100 meters 14 E Gateway connect to RJ45 Ports LAN or LAN 2 12 24V NOTE When the link distance is over 100 meters power must be provided by external power adapter and an individual switch hub is required for connection between Video Door Phone and e Gateway 4 4 Connecting Vi
15. link ame d F IG7600 DA03D2 a i IG7600 DA03D2 a Intercom WiFi 2 In App Store find Mobile2Door App Tap installation button and complete the App installation process on your Android device After the installation is complete Mobile2Door icon will appear on your All Apps page t mobile2door 1 Result m DEE E Me 0 4 Q Mail Safari Music A J Search Mobile2door T Voice Memos FaceTime Newsstand PM Tecomco LTD FREE 29 3 Tap Settings and choose Mobile2door in the Settings screen Settings f Facebook Flickr Vimeo Sina Weibo Tencent Weibo IF Mobile2door Nike iPod Mail Safari Music 4 Fillin the correct registration information e Account enter account as inputted in e gateway admin by default e Password enter password as inputted in e gateway admin by default Intranet Server IP enter the e GW WAN IP assigned by Wi Fi Router internet Server IP enter the Wi Fi Router WAN IP lt Settings Mobile2door CONNECTION INFO Account 102 Password eee Intranet Server IP 192 168 1 100 Internet Server IP xxx xxx XXX XXX Monitor View Mode 1 Silent 30 5 Enabling the mobile device to be registered to e GW via 3G WAN user is required to fill in account password IP address AWAN of e GW WAN connection type set as DHCP on Wi Fi router the IP address will be acquired a dynamic IP address from
16. nutes before use As to other manufacturer s device such as door releases used with this system comply with the Specifications and Warranty conditions that the manufacturers or vendors present 3 Product Overview 3 1 Product intended use The product that you are about to use is a video intercom system especially designed for applications in single houses apartments and such facilities as office buildings factories schools hospitals etc It provides end users with the ability to answer their door using smartphones see live video of who is at their door and have a two way conversation with the guest even if the owner is not at home Installed separately from the general purpose internal communications systems the system can be used as 6 a video door entry system emergency announcement system rescue assistance system urgent call system public announcement system and access control system NOTE You can design the system to any scale depending on your needs Please contact our support team for more information 3 2 Functions of the system e IP enabled doorphone follows industry standard Based on SIP session initiation protocol Mobile access uses mobile App to connect with Android and iOS smartphones tablets Multiple remote Users registers up to 8 mobile devices Quality video and Full Duplex Audio Access control inbuilt RFID card reader Remote door release works with electronic locks that can b
17. rmation Unit Pairing Information Name Type Account Password MAC Address Status Select Outdoor Phone Outdoor Unit 100 t3VdD9 00 19 15 d2 cf a2 Connected 1 10 IDP Indoor Phone 101 1234 00 19 15 10 53 f8 Disconnected d Smart Phone XXX Initial IF 2032 IP Phone 102 02 Disconnected d 1 1 4 Follow the steps to input the unit information e Name enter the name according to personal needs Type SMART PHONE e Account Please fill in the range of 100 to 109 numbers make sure that the number you input is not used by other devices Password enter the password according to personal needs Press SAVE e Press START PAIRING 24 Unit Information Name Type Account Password MAG Address IP Address Status 104 104104 20 59 40 0323 face 192 168 0 17 Initial E 25 6 2 Setting Android device to work with Mobile2Door 1 Follow the steps below to connect your mobile device to the intercom system WiFi e Enable WiFi by tapping mobile device s Settings gt WiFi settings In the Wi Fi networks list choose SSID of Wi Fi AP For Example the SSID is Intercom Wi Fi Wi Fi settings Wi Fi vi Network notification v Notify me when an open network is available Intercom Wi Fi Ta Connected di ehome demoTP en Secured with WPA WPA2 PSK di KI dm 2 IG7500_CCDDEE 2 In Google Play Store find Mobile2Door App Tap installation button and complete the
18. tus Quick Setup QOS5 Network PPPoE Russia PPPoE LAN MAC Clone Password Confirm Passwort Forwarding NOTE For the details of DDNS settings please refer to the Wi Fi router Instructions When the Internet connection type is Dynamic IP it is also required to setup the DDNS 1 Select DDNS provider 2 Input your account password and registered domain name No IP www no ip com Goto register ktest yahool com tw kevintest123 sytes net Quick Setup ass Network Wireless DHCP Forwarding Security Parental Control Enable DONS Access Control Succeeded Logout Advanced Routing Bandwidth Control IP amp MAC Binding save 20 5 6 LAN Connection Setting 1 Please enable DHCP Server and set different IP segment with e Gateway s 2 The current e Gateway default LAN IP segment is 192 168 0 xxx avoid using this IP segment for DHCP setting of the Wi Fi router Status Quick Setup DHCP Settings OSS Network Wireless DHCP ORE ES ddress Lease Time minutes 1 2880 minutes the default value is 120 Default Gateway 192 168 1 1 optional Address Reservation Default Domain optional Forwarding 3 Reserve a fixed IP address to e Gateway Quick Setup Address Reservation OSS Network ID MAC Address Reserved IP Address Status Modify Wireless DHCP DHCP Settings DHCP Clients List Add New Enable All Disa
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