user manual - US Technologies
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1. any specific application IN NO EVENT WILL RADISYS BE LIABLE FOR ANY DAMAGES INCLUDING LOST PROFITS LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT EVEN IF RADISYS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY PARTY OTHER THAN THE PURCHASER THE ABOVE WARRANTY IS IN LIEU OF ANY AND ALL OTHER WAR RANTIES EXPRESSED OR IMPLIED OR STATUTORY INCLUDING THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR USE TITLE AND NONINFRINGEMENT Repair or replacement as provided above shall be the Purchaser s sole and exclusive remedy and RadiSys exclusive liability for any breach of warranty Page iii EXP MX Reference NOTES Page iv EXP MX Reference Contents 1 Product Description 212 7 0 0727 7 22 73 7 0 0 1 0 00 4 4 1 Specifica onsi hati yea s 2 2 Installation sesar iier sinon En N O E 3 Installing the EXP MX cect leot e 3 Configuration sustancia EEA 4 The EPC BIOS ias iria irte 4 Floppy DiSk Drive indie E RE 4 Fixed Disk Menu orda r r a EE 4 EXP MX Series enai R S 4 Low Level Formatting 2 22 5 Disk Partitioning and Formatting 2 2 5 Partitioning and Formatting for 8 8 2 2 22 6 Adding an External Floppy Drive cecccesceescceseeeeceeeceeeeneenseenee 7 Addit2. because the controller chip asserts the WRITE ENABLE bit To prevent this do one of the following 1 Remove the floppy diskette from the external floppy drive before powering off the system 2 Turn off the power to the external floppy drive before powering off the system Troubleshooting Internal Floppy Drive Problems If you cannot boot from or access the internal floppy disk drive the problem could be any one of the following 1 the software configuration 2 the drive configuration 3 power to the EXP MX 4 the drive enable jumper 5 an improperly formatted diskette 6 the EXP MX To isolate the problem perform the following operations A Invoke the BIOS setup program B Ensure that drive A is specified as a 1 44 MB 3 5 drive C Ensure that the drive enable jumper JP2 on the circuit board in the EXP MX is installed Page 9 EXP MX Reference D Ensure that the LEDs indicating 5V and 12V power to the EXP MX are lit E Ensure that you don t have another module in the system e g EXM or PC card whose I O ports or interrupt and DMA usage conflict with those of the EXP MX Refer to Chapter 3 Programming Interface for the EXP MX requirements F Ensure that the trouble isn t with the diskette by attempting to read it or boot with it on another system Internal Hard Drive Problems If you cannot boot from or access the hard disk the solutions listed below may apply A Invoke the BIOS setup prog
3. interpretations are Disk boot failure No boot disk could be found Boot from a floppy and check to see that the hard disk is accessible the partition is active and the hidden system files are present Diskette drives or types mismatch error The BIOS setup information is inconsistent with the floppy drives detected or absent Run the BIOS SETUP program and correct the inconsistencies Floppy disk controller error The BIOS could not find the floppy disk controller in the EXP MX e g unit is not installed another device is using conflicting I O addresses General failure Usually indicates an unformatted disk or diskette Non system disk Trying to boot from a disk or diskette that is not formatted as a bootable system disk Page 11 EXP MX Reference NOTES Page 12 EXP MX Reference 3F7 Drive Address Register Floppy Control Register Table 4 EXP MX I O Port Addresses Page 14 Notes MX only MX only MX only MX only MX only MX only MX only MX only MX only MX only 4 Support and Service In North America Technical Support RadiSys maintains a technical support phone line at the telephone number listed on the cover of this manual that is staffed weekdays except holidays between 8 AM and 5 PM Pacific time If you have a problem outside these hours you can leave a message on voice mail using the same phone number You can also request help via electronic mail or by FAX addressed to Rad
4. is not covered by the standard product warranty Non Warranty Services There are several classes of non warranty service These include repair of customer induced problems repairs of failures for products outside the warranty period recertification functional testing of a product either in or out of warranty and procurement of spare parts All non warranty repairs are subject to service charges RadiSys has determined that pricing repairs based on time and materials is more cost effective for the customer than a flat rate repair charge When product is received it will be analyzed and if appropriate a cost estimate will be communicated to the customer for authorization Page 16 Support and Service After the customer authorizes the repair and billing arrangements have been made the product will be repaired and returned to the customer A recertification service is provided for products either in or out of warranty This service will verify correct operation of a product by inspection and testing of the product with standard manufacturing tests There is a product dependent charge for recertification There are only a few components that are generally considered field repairable but because RadiSys understands that some customers want or need the option of repairing their own equipment all components are available in a spares program There is a minimum billing charge associated with this program Arranging Service To sche
5. E Assuming the drive is to be configured as the B drive on a straight pin 1 to pin 1 etc cable configure the floppy drive as follows e Set the DS drive select jumper or switch to 2 If numbering on the drive starts at O instead of 1 set it to 1 e For 5 25 drives if the drive has an MM MS motor control jumper or switch set it to MS motor control derived from drive select signal Page 7 EXP MX Reference e For 5 25 drives if the drive has a SR DC disk change jumper or switch set it to DC An application note is available from RadiSys Technical Support that describes the process of configuring an external floppy drive in more detail If the internal floppy drive is enabled it is always configured as the A drive If you wish to add an external drive and it needs to be the A drive two actions must be taken 1 Remove jumper JP2 see diagram below on the EXP MX circuit board This disables operation of the internal floppy drive Figure 1 J1 amp J2 Jumper Location 2 Connect the drive through a twist cable i e connect drive pin 10 to EXP MX pin 16 and drive pin 12 to EXP MX pin 14 If you are using a straight ribbon cable configure the drive DS as 1 instead of 2 or instead of 1 if the numbering starts at 0 Page 8 Installation Additional Considerations It is possible that data corruption can occur on a floppy diskette in the external floppy drive when the power is turned off
6. EXP MX Hardware Reference RadiSys Corporation 15025 S W Koll Parkway Beaverton OR 97006 503 646 1800 FAX 503 646 1850 http www radisys com 07 0370 00 June 1996 EXP MX Reference RadiSys is a registered trademark of RadiSys Corporation IBM and PC AT are trademarks of International Business Machines Corporation Microsoft and MS DOS are registered trademarks of Microsoft Corporation June 1996 Copyright 1996 by RadiSys Corporation All rights reserved Page ii EXP MX Reference Hardware Warranty RadiSys Corporation RadiSys warrants the EPC system and component modules to the original purchaser for two years from the product s shipping date If an EPC product fails to operate in compliance with its specification during this period RadiSys will at its option repair or replace the product at no charge The customer is however responsible for shipping the product RadiSys assumes no responsibility for the product until it is received This warranty does not cover repair of products that have been damaged by abuse accident disaster misuse or incorrect installation RadiSys limited warranty covers products only as delivered User modification such as the addition of memory arrays or other devices may void the warranty and if the product is damaged during installation of the modifications this warranty does not cover repair or replacement This warranty in no way warrants suitability of the product for
7. EXP MX the floppy drive and the hard disk A list of the replacable drives is found in the table below Floppy Drive For use with all EXP MX 85 0017 modules 40 MByte SCSI hard disk For use with the EXP MS40 85 0050 40 MByte IDE hard disk For use with the EXP MX40 85 0055 100 MByte IDE hard disk For use with the 100 200 MByte IDE hard disk For use with the EXP MX200 85 0041 amp MX200A 500 MByte IDE hard disk For use with the 500 Table 5 Spare Parts List Page 18
8. TOUCHING THE CIRCUIT BOARD AND CONNECTOR PINS AND MAKE SURE THE ENVIRONMENT IS STATIC FREE Page 3 EXP MX Reference Configuration There are two aspects to configuring a hard disk in a PC AT compatible system The first is setting up the correct parameters in the CPU BIOS The second is actually partitioning and formatting the hard disk with the operating system EPC systems shipped with software loaded have both the BIOS and the hard disks pre configured at the factory In these cases this configuration section can be skipped in its entirety as the products can be plugged into the subplane and powered up with no user configuration required The EPC BIOS The BIOS in the EPC to which the EXP MX is attached needs to be configured for the number of floppy and hard disk drives and for their type For hard disks the type identifies the basic hard disk parameters the number of cylinders heads and sectors in the hard disk assembly Invoke the BIOS setup function by pressing the CTRL ALT ESC keys simultaneously Floppy Disk Drive Diskette drive A should be defined as 1 4 MB 3 5 inch unless the jumper is removed as described in the section Adding an External Floppy Drive page 7 and an external drive is connected as the A drive In this case drive A needs to be defined with the characteristics of the external drive Drive B should be set to NONE unless an external B floppy drive is installed in which case it needs to be defined wit
9. VMEbus slots Front panel connectors are provided for adding either a 3 5 or a 5 25 external floppy drive There are also three indicator LEDs Two indicate that the VMEbus 5V and 12V supplies are available the 12V supply is needed for the hard disk drive The third LED is lit whenever a hard disk access is underway All EXP MX models are fully MS DOS compatible The EXP MX uses the IDE Integrated Device Electronics interface EXP MX models are compatible with all PC operating systems not just MS DOS The EXP MX mates to an EXM expansion subplane that has a special right most connector for the EXP MX like the BP 3 4 5 and 6 Only one EXP MX module may be used in a system and an EXP MX cannot be used with either EXM 3 or EXM 9 disk controllers or with the EXM MX series disk drives Page 1 EXP MX Reference Specifications The following table defines the typical environmental and electrical specifications of the EXP MX Individual drive types may vary Environmental e storage 40to65 C 8 to 85 non condensing si storage Sto 95 noncondensing storage 7 01040 000 12 000 operating 1 G max acceleration 5 500 Hz peak to peak sine wave 2 G max acceleration 5 500 Hz peak to peak sine wave pulse EA 70 G 11 ms duration half sine shock pulse Electrical id typical HSV IAH2V O4A Otte ee 35 oz 1000 0 over all models Table 1 EXP MX Specific
10. asked several questions Follow the instructions on the screen until you see the following prompt Allocate all free hard disk space for MS DOS Allocate some free hard disk space for MS DOS Do not allocate free hard disk space for MS DOS The first option is highlighted Allocate ALL the hard disk space by pressing ENTER MS DOS automatically partitions and formats the drive and loads the operating system The remainder of the partitioning and formatting process is automatic Follow the instructions on the screen Page 6 Installation lt A DISK PARTITIONED FORMATTED AND LOADED AS ONE TYPE WILL PROBABLY NOT BE RECOGNIZED BY A CPU SET TO A DIFFERENT DRIVE TYPE CHANGING THE DRIVE TYPE OF THE DISK LATER USUALLY REQUIRES COMPLETE RE PARTITIONING AND RE FORMATTING WITH LOSS OF ALL DATA ON THE DRIVE Adding an External Floppy Drive An external floppy drive can be used with the EXP MX via cable attachment to the 34 pin connector Most standard 5 25 and 3 5 drives can be used The EXP MX does not support drives that take their 5V power from the ribbon cable The 34 pin front panel connector is defined in the following table All odd numbered pins are connected to Ground N DENS not used EX 2 gt N 28 50 RDD 32 HS DCH x Table 3 Floppy Cable Pin Out 1 Y n v oo 1 J n lt Q 5 D 2 12
11. ations NOTE Shock and Vibration as measured on the hard disk itself These values may not be equivalent to shock and vibration applied to the VMEbus chassis Page 2 2 Installation Before installing the EXP MX unpack and inspect it for shipping damage 54 DO NOT REMOVE THE MODULE FROM ITS ANTI STATIC UNLESS YOU ARE IN A STATIC FREE ENVIRONMENT THE EXP MX LIKE MOST OTHER ELECTRONIC DEVICES IS SUSCEPTIBLE TO ESD DAMAGE ESD DAMAGE IS NOT ALWAYS IMMEDIATELY OBVIOUS IN THAT IT CAN CAUSE A PARTIAL BREAKDOWN IN SEMICONDUCTOR DEVICES THAT MIGHT NOT IMMEDIATELY RESULT IN A FAILURE ENSURE THAT THE INSTALLATION PROCESS AS DESCRIBED HEREIN IS ALSO PERFORMED IN A STATIC FREE ENVIRONMENT Installing the EXP MX Prior to insertion of the EXP MX the EXM expansion subplane must be installed follow the instructions in the EPC manual to do so The EXP MX is always inserted as the right most module assuming vertically oriented modules Insert it so that its rear connector mates with the lower rightmost connector of the subplane Tighten the top and bottom front panel screws to hold it firmly in place MX MX HANDLE THE DISK MODULE WITH CARE AVOIDING SUDDEN DROPS AND JOLTS INSERT IT WITH ADEQUATE CONTINUOUS FORCE RATHER THAN TAPPING OR HAMMERING ON IT MAKE SURE THAT POWER TO YOUR VME SYSTEM IS OFF INSERTING OR REMOVING THE DISK MODULE IN A LIVE BACKPLANE WILL DAMAGE THE MODULE WHEN INSERTING THE MODULE AVOID
12. dule service for a product please call RadiSys Technical Support directly at the telephone number listed on the cover of this manual Have the product model and serial numbers available along with a description of the problem Technical Support representative will issue a Returned Materials Authorization RMA number a code number by which we track the product while it is being processed Once you have received the RMA number follow the instructions of the Technical Support representative and return the product to us freight prepaid with the RMA number clearly marked on the exterior of the package If possible re use the original shipping containers and packaging In any case be sure you follow good ESD control practices when handling the product and ensure that anti static bags and packing materials with adequate padding and shock absorbing properties are used Ship the product freight prepaid to the address listed on the cover of this manual When shipping the product include the following information return address contact names and phone numbers in purchasing and engineering and a description of the suspected problem Any ancillary information that might be helpful with the debugging process will be appreciated Page 17 EXP MX Reference Other Countries Contact the sales organization from which you purchased your RadiSys product for service and support Spare Parts List There are only two field replacable parts on the
13. h the characteristics of the external drive Fixed Disk Menu Press F3 to bring up the fixed disk menu EXP MX series Set the BIOS definition of drive C to AT A line then displays which lets you select the drive type Each EXP MX drive is labeled with the drive type and or parameters for use during this step Some of the newer high capacity drives may not appear in the BIOS list In this case most BIOS versions include user editable drive types type 48 and 49 that allow you to manually enter the drive s parameters Page 4 Installation If a user editable drive does not have a label or the label is no longer readable but you know the model number refer to the table below Cylinders 115 MB 235 MB 1017 501 MB 1024 528 MB 2100 1084 MB Table 2 User Editable Parameters Drive D should be defined as NONE Note that EXP MX1000 drives will appear as 528 MB hard drives to a system using an older Award BIOS Newer systems that use the Phoenix BIOS will recognize the entire drive Low level Formatting Only older generation hard disks ever needed to be formatted at a low level to set the interleave map out bad sectors or to clear the disk of all data Disks were typically delivered by the manufacturer in an unformatted state All disk drives used by RadiSys are pre formatted by the manufacturer These modern disks with automatic bad block mapping typically NEVER need low level formatting No function is prov
14. iSys Technical Support The RadiSys FAX number is also listed on the cover of this manaul The RadiSys E mail address on Internet is support radisys com If you are sending E mail or a FAX please include information about both the hardware and software in use and provide a detailed description of the problem specifically describe how the problem can be reproduced We will respond by E mail phone or FAX by the next business day Technical Support Services are designed for customers who have purchased their products from RadiSys or a sales representative If your RadiSys product is part of a piece of OEM equipment or was integrated by someone else as part of a system support will be better provided by the OEM or system vendor that did the integration and understands the final product and environment Web Site RadiSys maintains an active site on the World Wide Web The home page URL is http www radisys com The site contains current information about the company and locations of sales offices new and existing products contacts for sales service and technical support information Fact sheets manuals and software can also be downloaded from the Web site and you can also send e mail to RadiSys Technical Support Requests for sales service and technical support information receive prompt response Page 15 EXP MX Reference Repair Services Factory Repair Service is provided for all RadiSys products Standard service for all RadiS
15. ided for low level formatting IDE drives Several commercial programs are available that perform a low level format However RadiSys does not recommend any particular software for this purpose Disk Partitioning and Formatting Configuring the BIOS for the hard disk is the first part of the configuration process Next the disk must be partitioned and formatted for the operating system Page 5 EXP MX Reference Partitioning is the process of building the primary data structures on the hard disk which define the physical characteristics of the drive and divide the disk into one or more sections Formatting also called high level formatting is the process of actually building a file system on a disk drive partition basically setting up each partition so that it can store the files and directory structure required Depending on the context in which you ordered the EXP MX the hard disk could be one of the following 1 bootable disk with DOS and other software pre installed in a ready to run fashion In this case the system is ready to use and no further action is required 2 An empty disk with no partitioning In this case partitioning and formatting must be done before the disk can be used Partitioning and Formatting for MS DOS The process for MS DOS 5 0 is described here Other operating systems have similar procedures with different details 1 Boot the system using the operating system SETUP diskette 2 You are
16. ional Considerations 2 8 Troubleshooting 22 9 Internal Floppy Drive Problems 9 Internal Hard Drive ProblemMS oooooonnnnncnnncnncnncncnnnocnnnnnconononono 10 External Floppy Drive Problems 10 Common Error Messages ccooccocnnocnonnconnconoconoconccnncnnocnnccnnccnnonnos 11 3 Programming Interface 2244 4 4 011 13 4 Support and 1 1 15 Spare Parts Lista into ii een 18 Page v Figures Tables Page vi EXP MX Reference Figure 1 J1 amp J2 Jumper Locations 9 Table 1 EXP MS MX SpecificatiONS oooonccnonncnocnnnnononononcnncnonanannno 2 Table 2 User Editable 0204402211 5 Table 3 Floppy Cable 7 Table 4 EXP MX Port 4 0 2422 22 14 Table 5 Spare Parts List nn men ee Be ie 18 1 Product Description The EXP MX mass storage modules are 6U VMEbus size modules that plug into the EXM expansion interface of a RadiSys VMEbus embedded PC The EXP MX mass storage module contains a disk controller board a hard disk and a 1 44 MB floppy diskette drive Depending on the capacity and physical size of the internal hard disk an EXP MX module occupies either two or three
17. ram and ensure that you have the correct fixed disk type selected see table in previous section B Check the voltage LEDs to see if the drive has power Check the cable connections and the cable itself for damage bent pins etc C Use Microsoft Diagnostics MSD EXE to check for devices that may conflict with the EXP MX IRQ e g an EXM 3 EXM 9 or EXM MX D Ensure that the device has been formatted as a system disk and that the partition is active which will require booting from a floppy External Floppy Drive Problems If you have trouble with an external floppy drive review the previous section on connecting an external floppy drive to ensure that the drive is configured correctly A Ensure that you are supplying power to the drive Check the cable connections and the cable itself B If you want the external drive to be A make sure that you ve twisted the cable as described earlier that the drive enable jumper on the circuit board has been removed to disable the internal drive and that the selection for drive A on the BIOS setup screen matches the characteristics of your ex ternal drive Page 10 Installation C If you want the external drive to be B ensure that the selection for drive B on the BIOS setup screen matches the characteristics of your external drive D Ensure that your diskette is readable or bootable on another system Common Error Messages Some error messages that might appear and their
18. ys products covers factory repair with customers paying shipping to the factory and RadiSys paying for return shipment Overnight return shipment is available at customer expense Normal turn around time for repair and re certification is five working days Quick Exchange services immediate shipment of a loaner unit while the failed product is being repaired or other extra cost services can be arranged but need to be negotiated in advance to allow RadiSys to pool the correct product configurations RadiSys does not maintain a general loaner pool units are available only for customers that have negotiated this service in advance RadiSys does not provide a fixed price swap out repair service as customers have indicated that issues of serial number tracking and version control make it more convenient to receive their original products back after repair Warranty Repairs Products under warranty see warranty information in the front of this manual will have manufacturing defects repaired at no charge Products sent in for warranty repair that have no faults will be subject to a recertification charge Extended Warranties are available and can be purchased at a standard price for any product still under warranty RadiSys will gladly quote prices for Extended Warranties on products whose warranties have lapsed contact the factory if this applies Customer induced damage resulting from misuse abuse or exceeding the product specifications
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