Analog 410 Series User Manual - Accueil du site
Contents
1. 17 Asterisk in the Network 17 Asterisk Everywhere 17 Chapter 2 Card Installation eee ee 18 Unpacking the Card 0 0 0 eee ee 19 Shipment Inspection III IIIA 20 Module Identification nA eens 20 Port Identification IAA eee 21 FXS and FXO Connection 24 Slot Compatibility IAA 24 Hardware Installation 26 Software Installation sees 0 0 0 0 a 29 Chapter 3 Configuration IA BRENDA RED BERDENG 36 General OptlonsS wa asan maga dou ADAN NA LA ALILIA 36 Voicemail AA 38 Release 1 0 Digium Inc Page 11 Dial Plan ini AA Testing Your Configuration Chapter 4 FXS and FXO Explained ISA IIIA FXS Module FXO Moduli ai aa Appendir A Pin Assignments Appendix B Specifications Appendix C Glossary and Acronyms Release 1 0 Digium Inc Table Of Contents Page 12 Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Release 1 0 List of Figures Sample Card Application 15 TDM410 Card with Four Single Modules 22 Motherboard PCI Slots 25 Insert the Card 2 000000 pemi piia 26 Connect Power for FXS Modules 27 Sample Application2. 41 Digium Inc Page 13 List of Tables Table 1 Table 2 Table A 1 Table B 2 Release 1 0 Example TDM410 Card Configurations 23 Device Identifiers 30 RJ11 Telco Port Connector 43 Maximum Power Consumption 46 Digium Inc Page 14 Chapter 1 Overview The Analog 410 Series cards are versatile devices used for connecting your phone network to the PSTN Public Switched Telephone Network world This is accomplished through phone lines connected to the FXO Foreign Exchange Office ports and phones connected via the FXS Foreign Exchange Station ports The cards allow Asterisk software to connect to your phone network creating an office type telephony environment There are a variety of applications where an Analog 410 Series such as the TDM410 proves useful An example is provided in the following figure Figure 1 Sample Card Application Release 1 0 Digium Inc Page 15 Chapter 1 Overview What is Asterisk Asterisk is the world s leading open source telephony engine and tool kit Offering flexibility unheard of in the world of proprietary communications Asterisk empowers developers and integrators to create advanced communication solutions for free Asterisk is released as open source under the GNU General Public License GPL and it is available for download free of charge Asterisk is the most popular open source so
3. This device complies with Part 15 of FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Industry Canada This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulation Cet appareil numerique de la class A respecte les exigences du Reglement sur le Material Brouilleur du Canada Release 1 0 Digium Inc Page 5 Introduction to Analog 410 Series Documentation This manual contains product information for the Analog 410 Series card Be sure to refer to any supplementary documents or release notes that were shipped with your equipment The manual is organized in the following manner Chapter pba pier Title Description Appendix 1 Overview Identifies the card and type of modules you received with your Analog 410 Series card This chapter covers applications and uses of the Analog 410 Series card in the real world 2 Card Installation Provides instructions for installing the card in your PC acquiring correct drivers and checking device compatibility 3 Configuration Provides examples for configuring dial plan options 4 FXS and FXO Describes the FXO Foreign Exchange Office and Explained FXS Foreign Exchange Station modules and their significance 5 Troublesho
4. Release 1 0 Digium Inc Page 30 Chapter 2 Card Installation 2 Download the latest Zaptel drivers to your usr src directory The Zaptel drivers are accessible via http from http downloads digium com pub telephony zaptel 3 Expand the downloaded tarball and install the drivers Substitute the version of Zaptel you are using for the X X in the command lines below tar zxvf zaptel 1 X X tar gz cd zaptel 1 X xX make clean configure applies to 1 4 X only make menuselect applies to 1 4 X only if you wish to customize the install make make install Release 1 0 Digium Inc Page 31 Chapter 2 Card Installation 4 Download the latest released version of Asterisk either 1 2 26 or later or 1 4 17 or later If you are using Asterisk Business edition it should be version C 1 or later Asterisk can be downloaded from http downloads digium com pub telephony asterisk You will need access to the Business Edition portal in order to obtain the latest version of Business Edition 5 Expand the downloaded tarballs Substitute the version of Asterisk you are using with the X X in the command lines below tar zxvf asterisk 1 X X tar gz cd asterisk 1 X x make clean configure applies to 1 4 X only make menuselect applies to 1 4 X only if you wish to customize the install make make install If you don t already have configuration files installed you can type make samples to in
5. bottom of the file and add the following lines Internal exten gt exten gt exten gt exten gt exten gt exten gt Handle exten gt exten gt exten gt exten gt exten gt exten gt exten gt Release 1 0 1000 1 Dial zap 1 20 t 1000 n Set CURRENT EXTEN EXTEN 1000 n Goto s S DIALSTATUS 1 2000 1 Dial zap 2 20 t 2000 n Set CURRENT EXTEN EXTEN 2000 n Goto s S DIALSTATUS 1 Voicemail s NOANSWER 1 Voicemail CURRENT EXTEN u s BUSY 1 Voicemail S CURRENT EXTEN b _s 1 Goto s NOANSWER 1 8500 1 VoiceMailMain 8501 1 MusicOnHold _9 1 Dial Zap g2 wwws EXTEN 1 _9 2 Congestion Digium Inc Page 39 Chapter 3 Configuration Incoming exten gt s 1 Answer exten gt s n Set VM_EXTEN 1000 exten gt s n Dial zap g1 20 t exten gt s n Goto s DIALSTATUS 1 exten gt s NOANSWER 1 Voicemail VM EXTEN u exten gt s BUSY 1 Voicemail S VM EXTEN b exten gt _s 1 Goto s NOANSWER 1 In this example there are two internal extensions 1000 and 2000 a number to check voicemail 8500 a number to listen to musiconhold 8501 and a prefix to dial to get an outside line 9 It is configured for incoming calls and voicemail is routed to mailbox 1000 Testing Your Configuration 1 Start Asterisk by typing asterisk 2 Connect to Asterisk and view the output by typing asterisk vvvvr 3 Dial tone should be prese
6. not sure refer to Module Identification on page 20 for assistance Release 1 0 Digium Inc Page 33 Chapter 2 Card Installation 2 If your card has any green FXS modules add the following fxoks This uses kewl start signalling which is loop start with disconnect supervision For example a TDM440 card would be configured as the following fxoks 1 2 3 4 An example TDM422B card configuration would be fxoks 1 2 fxsks 3 4 3 Set your loadzone and default zone for your country If you are not in the United States you will want to change the default configuration from US to your own two letter country abbreviation Save the file and return to the command line modprobe wctdm24xxp ztcfg vv Note The Analog 410 Series cards use the same driver for this setting as the TDM2400 Release 1 0 Digium Inc Page 34 Chapter 2 Card Installation 4 Confirm the card configuration by initiating a dmesg command The output will identify the card type such as TDM410 as well as the number of FXO and FXS modules present Note You will make changes to the configuration files to set up your dial plan and customize Asterisk to suit your particular needs These changes are stored in the etc zaptel conf configuration file Release 1 0 Digium Inc Page 35 Chapter 3 Configuration This chapter provides sample configurations to demonstrate customizing the Asterisk software to meet your individual needs Each section explains ba
7. c to and from private business networks and ISPs T3 A dedicated digital carrier facility which consists of 28 T1 lines and transmits data at 44 736 Mbps Equivalent to 672 voice channels DSOs TDM time division multiplexer A device that supports simultaneous transmission of multiple data streams into a single high speed data stream TDM separates signals by interleaving bits one after the other telco A generic name which refers to the telephone companies throughout the world including RBOCs LECs and PTTs Release 1 0 Digium Inc Page 54 Appendix C Glossary and Acronyms tip and ring The standard termination on the two conductors of a telephone circuit named after the physical appearance of the contact areas on the jack plug twisted pair Two copper wires commonly used for telephony and data communications The wires are wrapped loosely around each other to minimize radio frequency interference or interference from other pairs in the same bundle V volts VolP Voice over IP Technology used for transmitting voice traffic over a data network using the Internet Protocol WwW watts Zap Digium hardware interface Release 1 0 Digium Inc Page 55
8. ce channels DSOs Equivalent to 16 E1 lines EMI Electromagnetic Interference Unwanted electrical noise present on a power line full duplex Data transmission in two directions simultaneously FXO Foreign Exchange Office Receives the ringing voltage from an FXS device Outside lines are connected to the FXO port on your 800 Series card FXS Foreign Exchange Station Initiates and sends ringing voltage Phones are connected to the FXS ports on the 800 Series card G grams Release 1 0 Digium Inc Page 50 Appendix C Glossary and Acronyms G 711 The International Telecommunications Union recommendation for an algorithm designed to transmit and receive u law PCM voice and A law at digital bit rate 64 Kbps This algorithm is used for digital telephone sets on digital PBX G 729 The International Telecommunications Union standard for voice algorithm H 323 The International Telecommunications Union standard for multimedia communications over packet based networks IAX Inter Asterisk eXchange The protocol used by Asterisk It is used to enable VoIP connections between Asterisk servers and between servers and clients that also use the IAX protocol iLBC internet Low Bitrate Codec A free speech codec used for voice over IP It is designed for narrow band speech with a payload bitrate of 13 33 kbps frame length 30ms and 15 2 kbps frame length 20 ms ILEC incumbent local exchange carrier The LECs that were
9. digium Asterisk Analog 410 Series TDM410 eS eee User Manual 601 00006 Release 1 0 Digium Inc 445 Jan Davis Drive Huntsville AL 35806 United States digium Asterisk Main Number 1 256 428 6000 Tech Support 1 256 428 6161 U S Toll Free 1 877 344 4861 Sales 1 256 428 6262 www digium com www asterisk org www asterisknow org Digium Inc 2008 All rights reserved No part of this publication may be copied distributed transmitted transcribed stored in a retrieval system or translated into any human or computer language without the prior written permission of Digium Inc Digium Inc has made every effort to ensure that the instructions contained in this document are adequate and error free The manufacturer will if necessary explain issues which may not be covered by this documentation The manufacturer s liability for any errors in the documents is limited to the correction of errors and the aforementioned advisory services This document has been prepared for use by professional and properly trained personnel and the customer assumes full responsibility when using it Adobe and Acrobat are registered trademarks and Acrobat Reader is a trademark of Adobe Systems Incorporated Asterisk and Digium are registered trademarks and Asterisk Business Edition AsteriskNOW AsteriskGUI and Asterisk Appliance are trademarks of Digium Inc Any other trademarks mentioned in the document are the property of their
10. e Service Personnel Cautions gt gt gt gt amp Release Warning This card must be used with the PC lid screwed down Telecommunications network voltages exist inside the PC The PC must be shut down and telecommunications line connection shall be removed before opening the PC Electrical Shock To reduce the risk of injury damage to the unit or your equipment do not attempt to touch the modules while they are powered The case should be securely closed before power is applied to the unit Servicing Disconnect telecommunications network cable before opening the cover or removing the card from the motherboard Labeling For safety reasons only connect equipment with a Telecommunications Compliance label This includes customer equipment previously labelled Permitted or Certified Caution Only connect regulatory equipment approved for use in your specific country to the telecommunications network voltage circuit ports 1 0 Digium Inc Page 9 Service Personnel Cautions Caution This card is not intended for home use It must be used in restricted access locations and installed in UL Listed I T E only Release 1 0 Digium Inc Page 10 TABLE OF CONTENTS Chapter 1 OVErVIEW AA AA PAA AA 15 What is Asterisk 16 Asterisk as a Switch PBX cece eee 16 Asterisk asa Gateway 16 Asterisk in the Call Center
11. e g hard drive into the white plastic connector on the rear of the card See Figure 5 Release 1 0 Digium Inc Page 26 Chapter 2 Card Installation Figure 5 Connect Power for FXS Modules Many modern PCs and servers do not have either spare or any 12V power connectors If you have FXS modules on your card and your computer does not have power cables available then power must be provided to the card by an alternate means Digium provides a solution to this problem with the optional PWR2400B available separately This card is essentially a PCI bracket assembly that takes power from an external DC power supply and routes it to two 15 power cables inside the computer You must have an available bracket slot to use the PWR2400B either PCI PCI Express or AGP A strap on the PWR2400B card allows the two power cables to take power from the same DC supply The PWR2400B does not connect to any bus inside the computer It may be used wherever there is an available PCI size bracket such as a PCI slot PCI Express slot or AGP slot Note The PWR2400B is not intended to supply power to any other device it is intended only to be used with UL Listed Digium Analog 410 Series cards Release 1 0 Digium Inc Page 27 Chapter 2 Card Installation 5 Replace the cover to your computer AN Electrical Shock To reduce the risk of injury damage to the unit or your equipment do not attempt to apply power to the unit while the case i
12. ed by Single Module Port 4 Release 1 0 Digium Inc Page 21 Chapter 2 Card Installation Single Modules Power Supply Connection PMADT032 Echo Cancellation Module Figure 2 TDM410 Card with Four Single Modules Release 1 0 Digium Inc Page 22 Chapter 2 Card Installation There are multiple configurations in which an Analog 410 Series card may be purchased Each configuration consists of a combination of single modules See Table 1 on page 23 for a list of the most common TDM410 configurations The lists are not complete but rather an example of the configurations available It is easiest to identify your card by understanding the naming scheme for each card The second digit provides the number of FXS modules present on the card The third digit provides the number of FXO modules present on the card Table 1 Example TDM410 Card Configurations Card ID FXO FXS Ports TDM411B 1 FXO module TDM404B 4 FXO modules TDM422B 2 FXS and 2 FXO modules TDM440B 4 FXS modules Release 1 0 Digium Inc Page 23 Chapter 2 Card Installation FXS and FXO Connection The Analog 410 Series cards provide four RJ11 connectors for access to the FXS and or FXO modules installed in the available slots The diagram in Table A 1 on page 43 provides the pinout for this connector Caution A Only qualified service personnel should continue with hardware installation and configuration of the Anal
13. ed in most computers to connect peripheral devices POP point of presence The physical connection point between a network and a telephone network A POP is usually a network node serving as the equivalent of a CO to a network service provider or an interexchange carrier POTS plain old telephone service Standard phone service over the public switched telephone network PSTN This service provides analog bandwidth of less than 4 kHz PPP point to point protocol Type of communications link that connects a single device to another single device such as a remote terminal to a host computer PSTN public switched telephone network A communications network which uses telephones to establish connections between two points Also referred to as the dial network Qos quality of service A measure of telephone service as specified by the Public Service Commission Release 1 0 Digium Inc Page 53 Appendix C Glossary and Acronyms RJ11 A six pin jack typically used for connecting telephones modems and fax machines in residential and business settings to PBX or the local telephone CO SIP Session Initiation Protocol An IETF proposed standard for setting up sessions between one or more clients It is currently the leading signaling protocol for Voice over IP gradually replacing H 323 T1 A dedicated digital carrier facility which transmits up to 24 voice channels DS0s and transmits data at 1 544 Mbps Commonly used to carry traffi
14. erface for your web site Ok Asterisk in the Call Center Asterisk has been adopted by call centers around the world based on its flexibility Call center and contact center developers have built complete ACD systems based on Asterisk Asterisk has also added new life to existing call center solutions by adding remote IP agent capabilities advanced skills based routing predictive and bulk dialing and more Asterisk in the Network Internet Telephony Service Providers ITSPs competitive local exchange carriers CLECS and even first tier incumbents have discovered the power of open source communications with Asterisk Feature servers hosted services clusters voicemail systems pre paid calling solutions all based on Asterisk have helped reduce costs and enabled flexibility Asterisk Everywhere Asterisk has become the basis for thousands of communications solutions If you need to communicate Asterisk is your answer For more information on Asterisk visit http www asterisk org or http www digium com Release 1 0 Digium Inc Page 17 Chapter 2 Card Installation This chapter provides the following information Unpacking the Card on page 19 Shipment Inspection on page 20 Module Identification on page 20 FXS and FXO Connection on page 24 Hardware Installation on page 26 Software Installation on page 29 Note The Analog 410 Series card installation instructions are written so that they will apply to any card in the ser
15. ftware available with the Asterisk Community being the top influencer in VoIP Asterisk as a Switch PBX Asterisk can be configured as the core of an IP or hybrid PBX switching calls managing routes enabling features and connecting callers with the outside world over IP analog POTS and digital T1 E1 connections Asterisk runs on a wide variety of operating systems including Linux Mac OS X OpenBSD FreeBSD and Sun Solaris and provides all of the features you would expect from a PBX including many advanced features that are often associated with high end and high cost proprietary PBXs Asterisk s architecture is designed for maximum flexibility and supports Voice over IP in many protocols and can interoperate with almost all standards based telephony equipment using relatively inexpensive hardware Asterisk as a Gateway It can also be built out as the heart of a media gateway bridging the legacy PSTN to the expanding world of IP telephony Asterisk s modular architecture allows it to convert between a wide range of communications protocols and media codecs Release 1 0 Digium Inc Page 16 Chapter 1 Overview Asterisk as a Feature Media Server Need an IVR Asterisk s got you covered How about a conference bridge Yep It s in there What about an automated attendant Asterisk does that too How about a replacement for your aging legacy voicemail system Can do Unified messaging No problem Need a telephony int
16. he FXO module allows an Analog 410 Series card to terminate analog telephone lines POTS Because of the modular design you can activate additional ports at any time with more FXS or FXO daughter cards The FXO module passes all the call features any standard analog telephone line will support The phone receiving the call is the last FXO device in the chain When it receives voltage from an FXS device the phone rings Release 1 0 Digium Inc Page 42 Appendix A Pin Assignments All eight ports on the Analog 410 Series card s bracket are 6 pin RJ11 ports The pin assignments are identified in Table A 1 Table A 1 RJ11 Telco Port Connector Pin Description 1 Not used 2 Not used Pin 1 3 Tip Pin 6 4 Ring 5 Not used 6 Not used Release 1 0 Digium Inc Page 43 Appendix B Specifications This appendix provides specifications required environmental conditions and maximum power consumption for the 800 Series cards Physical All Cards Size 6 48 x 4 2 x 0 68 31 19 x 10 67 x 1 72 cm PCB size does not include the PCI bracket Check your model carefully to be sure it will accept this PCI card Weight 3 5 oz 99 22 gm with no modules loaded Each single module adds 0 4 oz 11 34 gm VPMADT032 adds 0 63 oz 17 86 gm Interfaces Local Loop Access Industry standard 6 pin RJ 11 TDM410 PCI Bus 3 3V or 5V bus slot half length full height PCI card 33MHz minimum bu
17. ies Examples and card specific information are included as needed Release 1 0 Digium Inc Page 18 Chapter 2 Card Installation Unpacking the Card When you unpack your card carefully inspect it for any damage that may have occurred in shipment If damage is suspected file a claim with the carrier and contact your reseller from which the card was purchased or Digium Technical Support at 1 256 428 6161 Keep the original shipping container to use for future shipment or proof of damage during shipment Note Only qualified service personnel should install the card Users should not attempt to perform this function themselves The installer must ensure that the equipment is permanently connected equipment pluggable type B or connected to a socket outlet that has been checked to ensure that it is reliably earthed in accordance with the National Electrical Code This card is intended for installation in a Restricted Access Location RAL only Release 1 0 Digium Inc Page 19 Chapter 2 Card Installation Shipment Inspection The following items are included in shipment of an Analog 410 Series analog card a A TDM410 card A combination of FXO and or FXS modules Module Identification The Analog 410 Series cards ship with FXO and or FXS modules in place These are identified by their color Take a moment to identify which modules were shipped with your card m FXO Foreign Exchange Office modules are Red a FXS Foreign E
18. nt on phones connected to the FXS ports Test your configuration by placing an outgoing call placing a call from extension to 2 or receiving an incoming call Successful completion of these tasks indicates your configuration is working properly Release 1 0 Digium Inc Page 40 Chapter 3 Configuration TDM w FXO Module Figure 6 Sample Application Note More detailed information is provided on troubleshooting at the Asterisk website www asterisk org as well as the Digium Knowledge Base kb digium com You may also obtain assistance by contacting Digium Technical Support at 1 256 428 6161 or visiting the website at www digium com Release 1 0 Digium Inc Page 41 Chapter 4 FXS and FXO Explained Identification There are multiple standard configurations in which an Analog 410 Series card may be purchased Each configuration consists of one to four FKS and or FKO modules These modules are identified by their color m FXS Foreign Exchange Station Green Modules a FXO Foreign Exchange Office Red Modules This chapter provides an in depth review of the two module types and their uses within your Asterisk server Note Only qualified service personnel should install the card Users should not attempt to perform this function themselves FXS Module The FXS module allows an Analog 410 Series card to initiate and send ringing voltage to an FXO device such as an analog telephone FXO Module T
19. oftware This commercially licensed software which is made available at no charge to in warranty Digium analog interface card customers provide toll quality echo cancellation performed on the host CPU at up to 1024 taps 128ms per channel For further details about HPEC please refer to the Digium website here Release 1 0 Digium Inc Page 37 Chapter 3 Configuration http www digium com en products software hpec php When HPEC is enabled users may set the value of the echocancel parameter to any of the following values 128 16ms 256 32ms 512 64ms 1024 128ms Note Higher values will result in dramatically increased CPU consumption In order to optimize system performance users are encouraged to choose the minimum value required to cancel their echo Voicemail Open voicemail conf and find the following line at the bottom default 1234 gt 4242 Mark Spencer root localhost In this example 1234 is the mailbox number 4242 is the password Mark Spencer is the person s name and root localhost is his email address You can add extensions by adding the following 1000 gt 1234 Moose Member moose digium com 2000 gt 1234 Bill Savage bsavage digium com Release 1 0 Digium Inc Page 38 Dial Plan Chapter 3 Configuration Open extensions conf which contains a large complex sample dial plan In this step you will configure a basic dial plan which will allow you to send and receive calls Go to the
20. og 410 Series card Users should not attempt to perform these functions themselves Slot Compatibility Check the type of card you received to be sure it is compatible with your PCI slot To determine which slot you have identify it by comparing it to those shown in Figure 3 on page 25 Slot Number 0 AGP Pro Slot 1 64 bit 5 0 volt PCI Slot 2 64 bit 3 3 volt PCI Slot 3 32 bit 5 0 volt PCI Slot 4 PCI Express Slot Release 1 0 Digium Inc Page 24 Chapter 2 Card Installation Figure 3 Motherboard PCI Slots The TDM410 card is a 32 bit 33MHz card keyed for universal 3 3 volt or 5 0 volt operation and works in any PCI 2 2 or greater compliant slot This means that in the motherboard shown in Figure 3 the TDM410 card will fit into Slots 1 2 or 3 PCI slots but will not fit into Slot O AGP slot or Slot 4 PCI Express slot Release 1 0 Digium Inc Page 25 Chapter 2 Card Installation Hardware Installation 1 Now that you are acquainted with your card power down your com puter and unplug it from its power source 2 Attach a static strap to your wrist and open the case 3 Remove the bracket place holder and insert the card into a PCI TDM410 slot See Figure 4 Figure 4 Insert the Card 4 If your card has any FXS modules you will also need to connect the power cable from your computer s power supply to the back of the card Insert a four pin 12 volt connector disk drive power supply cable
21. ompany For products approved after July 23 2001 the REN is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 If your Analog 410 Series card causes harm to the telephone network the telephone company may notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company will notify you as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary Release 1 0 Digium Inc Page 4 The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If you experience problems with your Analog 410 Series card contact Digium Inc at 1 877 DIGIUM 1 1 877 344 4861 for repair and or warranty information If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information Federal Communications Commission Part 15
22. oting Explains resolutions to common problems and frequently asked questions pertaining to card installation and usage A Pin Assignments Lists the connectors and pin assignments B Specifications Details card specifications C Glossary and A list of terms and acronyms used throughout this y y 8 Acronyms manual Release 1 0 Digium Inc Page 6 Symbol Definitions Caution statements indicate a condition where damage to the unit or its configuration could occur if operational procedures are not followed To reduce the risk of damage or injury follow all steps or procedures as instructed The ESD symbol indicates electrostatic sensitive devices Observe precautions for handling devices Wear a properly grounded electrostatic discharge ESD wrist strap while handling the device The Electrical Hazard Symbol indicates a possibility of electrical shock when operating this unit in certain situations To reduce the risk of damage or injury follow all steps or procedures as instructed gt p gt Release 1 0 Digium Inc Page 7 Important Safety Instructions User Cautions SBEBBBSBBPB Warning This card must be used with the PC lid screwed down Telecommunications network voltages exist inside the PC The PC must be shut down and telecommunications line connection shall be removed before opening the PC Electrical Shock To reduce the risk of injury damage to the unit or your equipment do not attempt to touch the modules
23. raries and headers for zlib and openssl m GCC and standard build tools m Development libraries and headers for libnewt only necessary for Zaptel m If you are using the 1 2 x series of Asterisk and Zaptel you will need Asterisk 1 2 26 or newer and Zaptel 1 2 23 or newer If you are using the 1 4 x series of Asterisk and Zaptel you will need Asterisk 1 4 17 or newer and Zaptel 1 4 8 or newer If you are using Asterisk Business Edition you will need version C 1 or newer Note It is recommended that you use the most recent version of the Asterisk and Zaptel distributions for the best results Note If you already have both Asterisk and Zaptel installed you will need to upgrade to the latest version of both Release 1 0 Digium Inc Page 29 Chapter 2 Card Installation 1 Check your Ispci PCI device listing Boot the computer into Linux After the machine has loaded log in and execute the following lspci n grep d161 Confirm your Ispci PCI device listing by scanning for the following information in the output screen 0000 01 00 0 0200 d161 lt device identifier gt In the device listing shown above lt device identifier gt will be populated with one of the identifiers listed in the table below If an identifier is not displayed then your machine is not PCI 2 2 or higher compatible and the card will not work with your equipment Table 2 Device Identifiers Model Identifier TDM410 8005
24. respective owners Release 1 0 Digium Inc Page 2 Safety Certification and Agency Approvals Safety US CSA 60950 TEC 60950 EN 60950 Other CE Mark 2002 95 EC Restrictions on Hazardous Substances RoHS 2005 747 EC lead free exemption Annex C Telecom FCC Part 68 ANSI TIA 968 A Including Amendment A1 and A2 Industry Canada IC CS 03 Australia S002 POTS line S003 POTS Extn TBR 21 EMC FCC Part 15 Class A EN55022 CISPR22 Class A EN55024 Release 1 0 Digium Inc Page 3 Federal Communications Commission Part 68 This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the back of the Analog 410 Series printed circuit board is a label that contains among other information a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to the telephone company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone c
25. rt bits at the beginning and stop bits at the end of each character Asynchronous communications are often found in internet access and remote office applications attenuation The dissipation of a transmitted signal s power as it travels over a wire bandwidth The capacity to carry traffic Higher bandwidth indicates the ability to transfer more data in a given time period bit The smallest element of information in a digital system A bit can be either a zero or a one bps bits per second A measurement of transmission speed across a data connection Release 1 0 Digium Inc Page 47 Appendix C Glossary and Acronyms broadband Broadband transmission shares the bandwidth of a particular medium copper or fiber optic to integrate multiple signals The channels take up different frequencies on the cable integrating voice data and video over one line channel A generic term for an individual data stream Service providers can use multiplexing techniques to transmit multiple channels over a common medium Cat5 Category of Performance for wiring and cabling Cat 5 cabling support applications up to 100 MHz Cat5E Category of Performance for wiring and cabling Category 5 Enhanced wiring supports signal rates up to 100 MHz but adheres to stricter quality specifications CLEC competitive local exchange carrier A term for telephone companies established after the Telecommunications Act of 1996 deregulated the LEC
26. s CLECs compete with ILECs to offer local service See also LEC and ILEC Release 1 0 Digium Inc Page 48 Appendix C Glossary and Acronyms CO central office The CO houses local switching equipment All local access lines in a particular geographic area terminate at this facility which is usually owned and operated by an ILEC CPE customer premises equipment Terminal equipment which is connected to the telecommunications network and which resides within the home or office of the customer This includes telephones modems terminals routers and television set top boxes DSO Digital Signal Level 0 A voice grade channel of 64 Kbps The worldwide standard speed for digitizing voice conversation using PCM Pulse Code Modulation DS1 Digital Signal Level 1 1 544 Mbps in North America T1 and Japan J1 up to 24 voice channels DSOs 2 048 Mbps in Europe E1 up to 32 voice channels DSOs DS1 T1 E1 lines are part of the PSTN DS3 Digital Signal Level 3 T3 in North America and Japan E3 in Europe Up to 672 voice channels DSOs DS3 T3 E3 lines are not part of the PSTN DTMF Dual Tone Multi Frequency Push button or touch tone dialing Release 1 0 Digium Inc Page 49 Appendix C Glossary and Acronyms E1 The European equivalent of North American T1 transmits data at 2 048 Mbps up to 32 voice channels DSOs E3 The European equivalent of North American T3 transmits data at 34 368 Mbps up to 512 voi
27. s open Personal injury or damage to the unit could occur if the modules are touched while powered is applied 6 Plug all outside phone lines to the FXO red ports and connect all phones to the FXS green ports as needed See Table A 1 on page 43 for the pin assignments A A Release 1 0 Caution This unit must be connected to the Telecommunications Network in your country using an approved line cord e g for Australia use only line cords complying with ACA Technical Standard TS008 Caution Only connect regulatory equipment approved for use in your specific country to the telecommunications network voltage circuit ports Digium Inc Page 28 Chapter 2 Card Installation Software Installation Digium hardware requires drivers and libraries that are integrated with the Linux kernel The Analog 410 Series cards are only supported under Linux Digium Inc recommends Debian Fedora and Red Hat However many other distributions are supported by Digium Technical Support You can obtain the source code from downloads digium com Detailed instructions are provided in this section Note Please refer to asterisk org for an introduction to Asterisk its configuration and features and set up and use of Zaptel channels To install your Analog 410 Series card you will need a Full Linux kernel 2 6 or later source code m Development libraries and headers for libncurses only necessary for Asterisk m Development lib
28. s speed compliant with PCI 2 2 or greater Additional Power four pin 12V connector for FXS power supply required only if FXS modules are installed Release 1 0 Digium Inc Page 44 Appendix B Specifications Environment Temperature 0 to 50 C 32 to 122 F operation 20 to 65 C 4 to 149 F storage Humidity 10 to 90 non condensing Note Operating temperature is limited to 0 to 40 C 32 to 104 F when used with optional PWR2400B Power Bracket Hardware and Software Requirements 500 Mhz Pentium III or better 64MB RAM Available PCI Slot Power Consumption The following table lists the power consumption for both the TDM410 card and its permutations Note 3 3 and 5 volt power is taken from the PCI slot 12 volt power is taken only from the four pin hard disk drive connector or optional PWR2400B Release 1 0 Digium Inc Page 45 Appendix B Specifications Table B 2 Maximum Power Consumption Model Power 3 3V All TDM models 425W 5 0V All models 0 1W 12V TDM404E OW TDM414E into IREN OW TDM411E into 3REN 2 5W TDM422E into 3REN 3 5W TDM440E into 3REN SW Release 1 0 Digium Inc Page 46 Appendix C Glossary and Acronyms ANSI American National Standards Institute An organization which proposes and establishes standards for international communications asynchronous Not synchronized not timed to an outside clock source Transmission is controlled by sta
29. sic options as examples Once you have familiarized yourself with the samples you can edit the configuration files to meet your specific needs Note Only qualified service personnel should install the card Users should not attempt to perform this function themselves General Options Open the zapata conf file from the etc asterisk directory The following is a sample configuration for a TDM422E card You can place this at the bottom of your zapata conf file General options usecallerid yes hidecallerid no callwaiting yes threewaycalling yes transfer yes echocancel yes echocancelwhenbridged yes rxgain 0 0 txgain 0 0 FXS Modules Release 1 0 Digium Inc Page 36 Chapter 3 Configuration Group 1 signalling fxo ks context Internal channe1 1 2 FXO Modules Group 2 echocancel yes signalling fxs ks context Incoming channe1 3 4 Users of Digium s hardware echo cancellation module the VPMADT032 should set the echocancel option to yes The module will automatically configure itself to run at full capacity 1024 taps 128ms on each channel Users without the VPMADT032 using open source echo cancelers included with Zaptel should configure echocancel to the values 128 16ms or 256 32ms Setting yes will default the option to 128 16ms Users who have not purchased the Analog 410 series card with the hardware echo cancellation module are encouraged to take advantage of Digium s High Performance Echo Canceler s
30. stall the default sample configuration files This will override any sample files you previously installed Your installation of Zaptel and Asterisk should now be complete If the build fails it may be because you are missing one of the build dependencies the kernel source or development tools Feel free to contact your reseller where the card was purchased or e mail Digium Technical Support via support digium com for assistance Note Complete instructions for installing Asterisk are available at www asterisk org Release 1 0 Digium Inc Page 32 Chapter 2 Card Installation Zaptel Configuration The Zaptel Configuration file etc zaptel conf needs to be edited in order for your Analog 410 Series card to work properly When configuring the settings in zaptel conf you are configuring the port signalling not the port type FXO ports use FXS signalling and FXS ports use FXO signalling If you have an FXS port in position 1 and an FXO port in position 4 your zaptel conf will look like fxs ks 1 fxo ks 4 loadzone us defaultzone us The following steps are necessary for Zaptel configuration 1 If your card has any red FXO modules add the following fxsks This uses kewl start signalling which is loop start with disconnect supervision For example a TDM440B card would be configured as follows fxsks 1 2 3 4 Note You should have identified the type of Analog 410 Series card you have when you received it If you are
31. the original carriers in the market prior to the entry of competition and therefore have the dominant position in the market Release 1 0 Digium Inc Page 51 Appendix C Glossary and Acronyms interface A point of contact between two systems networks or devices ISO International Standards Organization LED light emitting diode Linux A robust feature packed open source operating system based on Unix that remains freely available on the internet It boasts dependability and offers a wide range of compatibility with hardware and software Asterisk runs exclusively on Linux loopback A state in which the transmit signal is reversed back as the receive signal typically by a far end network element MGCP Media Gateway Control Protocol multiplexing Transmitting multiple signals over a single line or channel FDM frequency division multiplexing and TDM time division multiplexing are the two most common methods FDM separates signals by dividing the data onto different carrier frequencies and TDM separates signals by interleaving bits one after the other MUX multiplexer A device which transmits multiple signals over a single communications line or channel See multiplexing Release 1 0 Digium Inc Page 52 Appendix C Glossary and Acronyms PBX private branch exchange A smaller version of a phone company s large central switching office Example Asterisk PCI peripheral component interconnect A standard bus us
32. while they are powered The case should be securely closed before power is applied to the unit Alarm Dialing Equipment If your home has specially wired alarm equipment connected to the telephone line ensure the installation of the Analog 410 Series does not disable your alarm equipment If you have questions consult your telephone company or a qualified installer Servicing Do not attempt to service this card unless specifically instructed to do so Do not attempt to remove the card from your equipment while power is present Refer servicing to qualified service personnel Water and Moisture Do not spill liquids on this unit Do not operate this equipment in a wet environment Heat Do not operate or store this product near heat sources such as radiators air ducts areas subject to direct intense sunlight or other products that produce heat Caution To reduce the risk of fire use only No 26 AWG or larger telecommunication wiring for network connections Release 1 0 Digium Inc Page 8 User Cautions b gt gt Caution This card is not intended for home use It must be used in restricted access locations and installed in UL Listed I T E only Static Electricity To reduce the risk of damaging the unit or your equipment do not attempt to open the enclosure or gain access to areas where you are not instructed to do so Refer servicing to qualified service personnel Save these instructions for future referenc
33. xchange Station modules are Green See Figure 2 on page 22 for an example of the TDM410 card shown with two of each single module The Analog 410 Series cards may also be combined with Digium s hardware based echo canceler model VPMADT032 Release 1 0 Digium Inc Page 20 Chapter 2 Card Installation Port Identification Each card consists of four RJ11 ports located on the bracket Each port correlates to a single module port containing either FXO or FXS modules The ports are numbered in sequence from one to four The top port is Port 1 and the bottom port is Port 4 See Figure 2 on page 22 for appropriate identification of these ports The port identification is the same for all cards in this series It is important to identify the type and location of your Analog 410 Series modules You will need this information during the Asterisk configuration The ports available for use on the Analog 410 Series cards are continuous The cards can accept 4 single modules for a total of 4 ports The single module ports are identified on the card and their corresponding RJ11 ports are identified below The RJ11 port available for use will be the port corresponding to the location of the module on the card The following ports correspond to the single module ports as shown in Figure 2 a RJII Port 1 is used by Single Module Port 1 m RJI1 Port 2 is used by Single Module Port 2 m RJII Port 3 is used by Single Module Port 3 a RJII Port 4 is us
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