User Manual AudioImage™ SX9400 Rev 01
Contents
1. The CD player stops on its own BANK 1 or BANK 2 recording To email record into Bank1 main bank be sure the switch is set to BANK 1 To email record into Bank2 Bank1 must have been 1 recorded and there should be no Instant messages MSG1 MSG6 or if there are they are deleted Then set the switch to BANK 2 and play the coded email after the recording is finished you can playback Bank or Bank2 by just flipping the BANK switch If bank1 has a 3 minutes recording Bank2 can hold a 5 30 recording i e Bank2 is left over of 8 minutes 30 seconds less Bank recording time Also note that if you re record Bank1 you need to re record Bank2 because of the possible change in duration Volume setting for Email Auto Load The recording volume is directly effected by the volume setting on your PC we recommend you set the volume to about 75 level Please note your PC volumes is adjusted as follows Double click on Speaker symbol located on lower right hand side of your screen KE Volume control Wave Volume Windows Media Player Volume setting Note on PC audio connection You may use the male to female extension audio cord 1 provided to extend the audio cord to 24 feet use as many extensions as needed to reach your PC Maximum tested audio cord length 2000 feet iv Instant Messager This exclusive feature on SX9400 allows you to record up to 6 short messages maximum 15 seconds each instantly to a2. sure the power is OFF prior to inserting this card into the slot If you need to re install the MX9000 card or install another MX9000 card be sure to remove the power by un plugging the 9V from the player then Install the new MX9000 card Unlike other Flash based cards that compress the audio voice and audio Signals are recorded directly into solid state memory in the Mx9000 card in their natural un compressed form providing superior quality voice and music reproduction MxX9000 card has 100 year retention time at zero power and can be re recorded 100 000 times P2 ll Manual Recording Recording will write over the existing audio in the MX9000 card be sure to use a Blank MX9000 card or have the audio source file ready for re recording if needed Set the switch to BANK1 you can fully record any audio into BANK1 from Audio IN or Microphone or Both you can not manually record into BANK2 Recording from Microphone refer to page 5 picture connect the Headset and microphone set to BANK 1 press REC to stop the play back Green light turns OFF Device is now ready for your recording Press REC to start the recording and begin speaking into the microphone the RED light turns ON to indicate recording is in progress when you are done press REC to stop it Play back automatically resumes Repeat if needed Recording from external source You may connect the headset but do not connec PC the microphone Connect the Audio IN to you
3. Test Equipment 1 800 517 8431 Problems Possible Cause Solution l Audio quality is poor 99 Washington Street Melrose MA 02176 Fax 781 665 0780 TestEquipmentDepot com Depot e Unplug the power connector wait 30 seconds then plug it back in make sure the connector is plugged in securely Be sure to observe the LED lights are dancing with volume up Be sure MX9000 card is inserted all the way into its slot securely Player not working or stopped working No audio on hold e Check audio cord try re inserting it again adjust the volume on player clockwise to hear it Try testing player by SPEAKER set to ON Try BANK 1 e Verify that the audio cord is plugged in securely Make sure the audio volume is not too loud adjust the volume control counter clock wise to correct the problem e Set Volume to Medium Adjust the TONE Try the other RCA jack e Be sure the recording volume is correct in Email or CD Auto Load re adjust the PC CD player volume controls as per page 4 and then play the email or CD player again to re record Cannot hear the e Set SPEAKER to ON BANK 1 VOLUME max confirm you monitor speaker can hear it Be sure to re adjust the VOLUME back to correct level for on hold Warranty This product is warranted against defects for a period of Three 3 years from the date of original invoice We will repair replace the product with no charge for parts or labor within this time To obtain warranty ser
4. essage If you needed to re record the MSG1 press the REC any time while you are hearing it to re record it Wait till Green turns OFF you are now ready for next message You do not have to record all 6 messages if you want to stop now Flip switch to BANK1 wait till play back starts from bank1 then Flip switch to BANK2 and wait about 30 seconds to hear the MSG1 with Fade in Fade out effect In this case the same MSG1 will automatically play every 30 seconds Test Equipment Depot 800 517 8431 99 Washington Street Melrose MA 02176 FAX 781 665 0780 TestEquipmentDepot com
5. instead Set the Volume to mid level on the player as shown Set the BANK switch to 1 PC Plug the included AC adapter 110V AC to 9V AC speakers or Headset MX9000 Card PC lt gt l Speaker OUT or Y Patch cable Headset l jack SX9400 DIGITAL FLASH MEMORY TELEPHONE SYSTEM MOH Port Technology If the MX9000 card is already pre recorded audio playback starts automatically as soon as power is connected the LED lights dance ON Advanced Features Fully user recordable Microphone Input jack Instant Messager Email Auto Load and CD Auto Load Tone control for supper BASS Dual BANKs Dual Outputs 8 600Q 1200 new Built in SPEAKER Transducer Visual playback indicator with dancing multi color LEDs 1000 mili Watt amplifier Package Content SX9400 Digital Player Recorder Unit Power Adapter 110v AC to 9V AC 100 ma RCA to RCA audio cord 6 feet long Y patch audio cord 6 inch long 3 5mm Male to 3 5mm Male audio cord 12 feet long 3 5mm Male to 3 5mm Female audio cord 12 feet long for extension Stereo Headset with Microphone User s Manual MX9000 True Audio Card MX9000 True Audio Card The MX9000 card is a Flash card that is usually pre recorded with the audio prior to your installation and it holds the audio all the time even if power is removed When the power is restored the play back automatically resumes from the MxX9000 card Make
6. l such as Holidays special events weekend special sales promotions etc You can switch from Bank1 to Bank 2 or vise versa any time via the BANK selection switch Bank 2 can also be used by the Instant Messager in that case the extra audio file if any will not playback and instead your main audio file will playback with messages at 30 second intervals see Instant Messager section in page 5 for full details Adjusting Output VOLUME Use the VOLUME control to adjust the play back output level If the On Hold audio volume is too low turn the VOLUME control clockwise If it is too loud turn the VOLUME control counter clockwise to desired level Adjusting Output TONE Use the TONE control to adjust the output frequency This is a very important function and it will make the audio sound much better on some phone systems Turning the TONE control clockwise amplifies the high frequencies while turning it counter clockwise increases the low frequencies and provides supper BASS Dual Output RCA 8O amp 12000 There are 2 output jacks the 8 Q and 1200 Q use either output that works better for your phone system The 8Q RCA has an amplified 1000 mili watt direct audio output the 1200Q RCA provides automatic 6000 1200 transformer isolated output SPEAKER The SPEAKER switch allows you to hear the audio being played by the SX9400 built in speaker transducer Turn SPEAKER ON to hear the audio for your testing confirmatio
7. lack Weight 0 5 pounds 0 80 pounds with power supply MX9000 1 5 x 1 5 x 0 37 Lx Wx H please note use the royalty free music titles to avoid annual licensing P7 payments to ASCAP and BMI for playing those titles on hold Test Equipment Depot 800 517 8431 99 Washington Street Melrose MA 02176 FAX 781 665 0780 TestEquipmentDepot com You can record up to 6 messages MSG1 MSG6 and they will then play back in that order and will repeat automatically When you are recording the MSG1 MSG6 the device will re loop after the MSG6 with a blink in Green LED so if you missed any message you can go back and re play or re record it again Once you are done set the switch to BANK 1 for Normal uninterrupted Playback then flip the switch back to BANK 2 if you want your MSG1 MSG6 to be played FADE IN FADE OUT Your audio will automatically fades out when a MSG1 MSG6 is about to play and then fades back into the bank1 music Message Duration There is a total of 8 minutes 30 seconds available for recordings of Bank1 and Bank2 and MSG1 MSG6 as per table below BANK1 BANK 2 MSG1 MSG2 MSG3 MSG4 MSG5 MSG6 8 30 z z z 8 15 8 00 TAS 7 30 TAS 7 00 Mh h U MILII T so for example with MSG1 amp MSG2 you have 8 00 mi
8. n purposes turn it OFF any other time Note Do not adjust VOLUME too loud to hear the speaker better this could make your On Hold audio very loud Use this switch to confirm that player is playing then set the VOLUME back to the acceptable level required for your phone system Automatic or Manual recording Refer to page 7 to be able to manually record into Bank To automatically record via Email Auto Load make sure the connections are made to your PC as shown on page 1 then follow the instructions on page 4 P6 Email Auto Load SX9400 is the 1 device in the world with an exclusive feature It can be automatically recorded by playing an email The production audio emailed to you from your dealer contains a coded noise file that automatically activates amp then stops the recording process The RED LED light indicates recording is in progress the noise codes themselves will not be recorded all other audio that you play on your PC will not effect the SX9400 CD Auto Load SX9400 can automatically be recorded from a CD player assuming it is connected to a CD player as shown in page 1 and the volume on CD player is in the mid level You may just insert the production CD you received from your dealer press the play button on the CD player and walk away The CD contains a code that starts the recorder in SX9400 RED LED turns ON and then stops the recorder the LEDs dance back ON and play back resumes
9. nutes available i e 3 minute audio in Bank1 and a 5 minute holiday song in Bank2 can remain intact If you record all 6 MSG1 MSG6 you have 7 minutes available for Bank1 Bank2 so any prior recordings in Bank1 Bank2 beyond 7 minutes will be gone Please Note Bank2 is used for either a 2 audio file or Instant Messager mode If there are no MSG1 MSG6 or they are deleted flipping the switch to BANK2 will play the Bank2 audio content otherwise you enter the Instant Messager mode Delete a MSG1 MSG6 to delete any MSG referring to page 5 while the MSG is playing press REC then press REC again with in a second This will erase the MSG and it will not play during the audio play back Edit a MSG1 MSG6 refer to page 5 when the MSG is playing press REC to re record the entire MSG Add a MSG1 MSG6 refer to page 5 wait for any existing MSG finish playing amp Green light turns OFF Press REC the green turns ON if you are hearing silence the MSG is empty so press REC to record a new MSG Recording with a Background Music You may connect the Audio IN to any audio source such as a CD player or PC and play a music while you are recording your MSG1 MSG6 in that case adjust the music volume low enough for your voice to be louder than the background music il P3 BANK Selection Default BANK 1 There are 2 Banks in SX9400 BANK 1 or main Bank holds your primary audio file BANK 2 holds the extra audio file optiona
10. r CD player audio source speaker or headphone jack using Radio etc the provided 3 5mm to 3 5 mm audio cord Press REC to stop the playback Green turns OFF Start your music audio and press REC now to start recording RED light turns ON to indicate recording in progress Press REC to stop at the end of your music t AUDIO IN Recording from microphone with background Music refer to above but connect the microphone as well Using your PC volume control or Volume pot on your CD player lower the volume when you want to record your message then turn it back up at end of your message to simulate Fade in Fade out Specifications File Formats supports any sound file format such as Windows wav MP3 WMA etc Frequency response 20Hz to 20 KHZ Sampling rate 8 bit 16 bit uncompressed PCM 8 11 12 16 22 24 32 44 amp 48 KHZ Distortion less than 0 1 THD Audio Quality supports better than CD Quality at 188 KB s Special effects supports Windows Media Files and SRS WOW Effects Memory Capacity 1 to 16 minutes 8 minutes 40 seconds full 188 KB s sample rate Memory Type Multi level Flash 100 years retention time at no power 100K re recordable Playback auto repeat Message loading Email Auto Load Manual push button load or Card load MX9000 Power supply 110VAC 60 Hz To 9VAC 100ma Audio output 1000 mili watts Mono RCA jack adjustable volume 2V p p 8Q 4V p p 6009 8V p p 12000 Size 5 5 xX 4 x 1 5 Lx Wx H Color B
11. utomatically playback at 30 seconds intervals during the playback of your main audio file You can Add Delete Edit any of the messages at any time quickly without a need for a PC connection or any external software or mess with USB ports It is truly a Plug amp Play operation in seconds The built in firmware does everything you need to make personalized messages complete with fade in fade out Connect the included headset to SX9400 as shown 8Q or 12009 RCA a REC IN i RED 3 5m J plug f Set switch to BANK 2 Press REC audio play back stops Green LED turns OFF Press REC MSG1 will play back amp Green LED turns ON if there is no MSG1 recorded yet you will hear silence Press REC to record the MSG1 while the Green LED is ON and begin speaking into the microphone you can hear the recording from headset RED LED turns ON to indicate recording in progress Example We interrupt this to make this special announcement the sale special pricing ends this Friday be sure to ask your representative about it Keep your message short less than 15 seconds so press REC to stop the recording before 15 seconds otherwise it will stop it automatically RED turns OFF and Green LED turns ON and SX9400 will now play back the message you just recorded We interrupt this to make this special announcement the sale If everything was OK allow a few seconds for Green light to turn OFF so you can record the next m
12. vice the product needs to be returned freight prepaid by the customer with a copy of original invoice This warranty does not apply if in the sole opinion of Innovative Telecommunication Technology the product has been tampered with or damaged by lightning or any other acts of nature misuse neglect or unauthorized service EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT THERE ARE NO OTHER WARRANTIES EXPRESSED OR OTHERWISE INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR MERCHANTIBILITES OR FITNESS FOR A SPECIAL PURPOSE INNO EVENT SHALL INNOVATIVE TELECOMMUNICATION TECHNOLOGY INVOTEL BE LIABLE FOR LOSS OF PROFITS OR BENEFITS INDIRECT SPECIAL CONSEQUENTIAL OR OTHERWISE ARRISING FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE De User Manual J Audiolmage SX9400 rev o1 eZ Digital Audio System Player Recorder Insert the MX9000 True Audio Card into the slot as shown be sure to insert the card all the way into the blue connector Connect your PC speaker out or CD player Headset jack to the Audio IN jack of the SX9400 using the provided 3 5mm to 3 5mm audio cord amp the Y patch cable Note do not use the line out jack ON PC CD player Plug one end of the RCA audio cable into the 8 Q Red RCA connector and the other end into your PBX phone system MOH RCA connector If you have regular Non PBX telephones plug the other end into the Music On Hold adapter Audio In RCA connector
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