Utility-SAP Monitor USER Guide
Contents
1. Event 192 168 0 50 H W MONITOR Power 2 Failed 192 168 0 50 H W MONITOR Power 1 Failed 192 168 0 50 H W MONITOR Fan 2 Failed 192 168 0 50 H W MONITOR Fan 1 Failed 2004 9 16 17 27 59 192 168 0 50 H W MONITOR Power 2 Failed 2004 9 16 17 28 49 The list below summarizes the SAP Monitor features Configurable latency time between event occurrence and notifica tion sequence initiation provides local administrator the option to abort issuance of the notification sequence e E Mail notification via the MAPI service of Windows 2000 XP 2003 Provides editable configurable address book for keeping names E mail addresses to be sent e Broadcast notification over the LAN Provides windows message address book containing names groups and network addresses to which the specified message will be broadcast Supports multiple instances of RAID managers over the network allowing multiple management sessions with a disk array system Utility SAP Monitor 2 3 1 Add and Delete from a SATA RAID System The SAP monitor provides a feature that facilitates Add and De lete from SATA RAID systems Before monitor can be performed on a particular RAID system you need to add first a connection between your SAP monitor station and the target system Once a connection is established successfully monitor can be started Delete is used for breaking the link between the SAP monitor station and the RAID system2. This notification will be sent regardless of the events occurring in the disk array system SHIP server setting SMTP Server Information SMTP Server Account Password Sender Information Name Mail address Utility SAP Monitor Clear the Need Authentication checkbox in the SMTP Server Infor mation No User Account Password is required to access this resource 2 4 3 Security Settings The password option allows user to set or clear the SAP Monitor password protection feature Once the password has been set the user can only monitor and change setting by providing the correct password The password is used to protect the SAP Monitor from unauthor ized entry The Monitor utility will check the password only when entering the Main menu from the initial screen e Changing a password 1 Display the Setup windows by clicking on the Setup button from the Main Menu 2 Move the mouse cursor to Setup screen and click on the Security Settings link The SAP Monitor Security Settings dialog box appears Setup AE General Settings Network Settings Security Settings Old Password New Password Confirm Password Tui 19 Utility SAP Monitor 20 To change the password enter the Old password in the box and key the new password in both the New Password and Confirm Password box Once the user confirms the operation and clicks the OK button To disable the p
3. These include Information Level Warning Level Serious Level and Urgent Level Information Level covers notification events such as initializa tion of the controller and initiation of the rebuilding process Warning Level includes events which require the issuance of warning messages Serious Error Notification Level covers events that need im mediately attention from the administrator Urgent Error Notification Level is the critical level need im mediately action from the administrator Notification Settings Notification level Information Level Urgent Error Notification Serious Error Notification I Enable Notific Notification type I Enable Windows System Log Cancel Utility SAP Monitor 2 3 3 2 Configuring Notification Settings The Notification RAID system dialog box allows you to enable or disable the notification function of the SAP RAID Manager e To configure notification settings 1 Select Notification from the menu bar The RAID Man ager Notification Settings dialog box appears Notification Settings Notification level__ Information Level Urgent Error Notification Serious Error Notification Waring Level Information Level I Enable Notifica Notification type r r I Enable Windows System Log Cancel 2 To enable the notification function of the SAP RAID Man ager select the Enable option button in the Event Notification field To disable sel
4. command function and save the value 13 Utility SAP Monitor 2 3 3 4 Configuring a Broadcast Message Notification The SAP RAID Manager provides another way to notify selected users on the network by sending broadcast messages to their respective stations 2 3 3 4 1 Selecting the Destinations You can configure the broadcast message notification function to send messages to multiple users This is achieved through the broadcast message address book provided by the SAP monitor utility From this book you can add and remove entries and select which of these entries will receive notification from the system e To add revise the broadcast message address book 1 Click on Address Books command button select Windows Message address book from the Address Book List dialog Address Book List Mail Address book Windows Message address book 2 The Message Book dialog box will appear Message Book Message Receiver Hank Delete Ok ieee Cancel Utility SAP Monitor The list box on the left of this dialog box displays the current contents of the broadcast message address book 3 Click on the Add button to add a new entry The Add Com puter dialog box will appear Add Computer Computer fa Cancel 4 In the Computer text box type in the name of the com puter that will receive a broadcast message Be sure that the name you specify has a network account with Windows 5 To enable broadcast mes
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6. IP Address 192 si 8 E oi 2 3 2 Rescan Beside the Add and Delete features this Rescan function allow you to rescan the local network and find any new RAID system added or removed 2 3 3 Notification Configuration The SAP monitor utility provides three methods of sending notifi cations e E mail e Broadcast e System Log You can use any of the notification methods mentioned above be reminded though that before you can use a particular method you should have the proper hardware like a modem for the pager notification and software like Windows NT for the broadcast message notification installed in your system When SAP monitor configure with one of the methods mention in above The SAP RAID Manager notifications to occur in response to various disk array events For example if you configure an email notification the SAP RAID Manager will send an e mail to Oe 9 Utility SAP Monitor selected computers on the network if the event that just oc curred falls within the selected notification level If the notifica tion is detailed enough the recipient can respond accordingly When properly configured this function can notify the administra tor of event occurrences in the managed disk array system in stantly even when he or she is at home or in other places around the globe 2 3 3 1 Notification Levels The SAP RAID Manager classifies disk array events into four levels depending on their severity
7. Recovery Status Stand by Cancel Test Period To determine if there is any on going broadcast message no tification to the selected computer check the Error Recovery Status field If this field displays Active it means that there is if this displays Stand by it means that there is none 2 If there is on going broadcast message notification and you want to stop subsequent retransmissions check the Stop In Progress Event Notification check box 3 Click OK aaa 16 Utility SAP Monitor 2 4 SAP Utility Settings 2 4 1 General Settings This over all settings is to setup the language enable log file amp logiles path e to select your own language just pull down the menu and se lect the language which you comfortable with e if you want to enable the log file make a check mark in the box beside the Enable log file e also type in the log log file path if you wish to change the logfile path General Settings Network Settings Security Settings Language English US v IV Enable log file Logfile path Log log 17 Utility SAP Monitor 2 4 2 Network Settings General Settings Network Settings Security Settings Agent UDP port 17890 Polling parameters Poll interval seconds 5 Poll retries 1 times 5 Poll timeout seconds SMTP Server You can pre schedule the broadcast message notification for a particular destination to occur automatically at specific intervals
8. Utility SAP Monitor USER Guide Version 1 00 Issue Date April 2005 Copyright Statement Areca Technology Corporation ALL RIGHTS RESERVED First Edition Copyright 2003 2005 Areca Technology Corporation All rights re served All trademarks are the properties of their respective owners No portion of this document may be reproduced altered adapted or translated without the prior written approval WARRANTY The information in this document is subject to change without notice We make no warranty of any kind regarding this material including but not limited to the implied warranties or merchantability and fitness for a particular purpose Furthermore we shall not be liable for errors con tained herein or for incidental or consequential damage in connection with the furnishing performance or use of this material Contents 1 SAP MOMIEO Rs oo oc tase cecsscend ets secedcs cacecdaneueaianaceddcarexceas cence 4 OVEPVICW ana fis deka fos ovelen Geet vole ok Saux deds ANG tev bbb s RUcemMmaN teed belek Rie 4 WINdOWS ONY oireen enii aaa enaena iee tna Stayed Devs eikwa coved EA ANA 4 2 Installing the SAP MOnitor cccsceseeseeeeeseeeeeeeeeeneeeeanes 5 2 1 Start up SAP Monitor for Local Administration ccceeeeeees 5 2 2 Start up SAP Monitor for Remote Administration 6 2 3 SAP Monitor Main M nu iseer nern sense tenes sense eneeeeneeeeaeeeeges 8 2 3 1 Add and Delete from a SATA RAID System 9 25352 RES
9. assword enter the Old password in the box and leave blank in both the New Password and Confirm Password column Once the user confirms the operation and clicks the Submit button The existing password will be cleared No pass word checking will occur when entering the main menu from the starting screen
10. ect the Disable option button 3 From the RAID Notification Level drop down list box select the notification level To select click on the down arrow but ton at the right of this box then select the option you want The All Events option includes Information Levels Warning Level Serious Error Notification and Urgent Error Notification Default notification level is Information 4 If Enable Notification is enabled select the notification type The Notification type includes By mail and By Windows Message 5 if wish to create a windows system log enable the Enable Windows System Log dialog box 6 Click OK to save the new notification option settings 11 Utility SAP Monitor 2 3 3 3 Configuring an E Mail Notification The SAP RAID Manager sends e mail messages to particular people on the local network or through the internet by using the Mail services or others email server You will need these email services to enable the e mail notification function of the SAP RAID Manager The SAP RAID Manager only allows you to select the users who will receive the notification messages and specify the notification message for each recipient For more information on how to configure users for e mail re ception and other relevant information about the Microsoft Mail and Microsoft Internet Mail services in Microsoft Exchange refer to the Microsoft Exchange manual Be sure that these services are configured properly and funct
11. ioning before using the e mail notification function of the SAP RAID Manager 2 3 3 3 1 Selecting the Destinations You can configure the e mail notification function to send a no tification to multiple users This can be done through Address Book List provided by the SAP RAID Manager From this book you can add and remove entries and select which of these en tries will receive notification from the system e To maintain the Address Book List 1 From the Notification Setting menu enable notification type and select By Mail 2 Click on the Address Book List command button The Ad dress Book list for Notification dialog box appears Address Book List Mail Address book Windows Message address book Cancel 3 Select Mail Address Book and click on the OK button UU OU Sos 12 Utility SAP Monitor e The Mail Book dialog box appears Click on the Add button to add a new entry Mail book Mail Receiver Mail Address Name E Mail Address Cancel In the Name column Type in the receiver name In the E Mail Address column Type in the receiver email address To enable e mail notification for this particular entry select the Enable to receive notification option To disable clear the En able to receive notification option 2 To delete the email address entry from the address book select the email address and click on the Delete button 3 Select the OK to exit the Address Book
12. less The SAP monitor can scan for multiple RAID units in the network and monitor controller set status The SAP Monitor sends notifications to administrators for report ing event occurrences and status changes of the disk array system These notifications can be sent via the Internet as E mail mes sages via a LAN as broadcast packets or via Windows system log Any number of notification destinations can be set with messages user configurable through the address book Configuration Utility Operating System supported SAP Monitor Windows 2000 XP 2003 Single Admin portal to scan for multiple Linux Available in 2Q 2005 RAID units in the network Via Http Proxy FreeBSD Available in 2Q 2005 Server Windows Only At the moment SAP Monitor utility only supported on following Microsoft Windows operating systems Windows 2000 Windows XP and Windows 2003 Utility SAP Monitor 2 Installing the SAP Monitor You must have administrative level permission for on OS to install SATA RAID software Before this procedure began we assume that the SATA RAID hardware and windows are installed and operational in your sys tem 1 Insert the ship CD ROM in the CD ROM drive 2 Run the setup exe file that resides at lt CD ROM root gt Windows Utility 3 Continue and follow the on screen prompts to complete the in stallation 2 1 Start up SAP Monitor for Local Admin istration With SAP Monitor you can Local monitor a system c
13. ontaining a SATA RAID controller Windows system A locally managed system requires all of the following components e The managed system must contain a SATA RAID controllers e Installing an ArcHttp Proxy Server on the managed system Click on the Start Button in the Windows 2000 XP task bar and then click Program select the SAP and run SAP Monitor The LOGIN dialog box appears Account Password The SATA RAID controller default User Name is admin and the Password is 0000 8 5 Utility SAP Monitor 2 2 Start up SAP Monitor for Remote Ad ministration You can monitor a SATA RAID controller system remotely from a system that does not contain a SATA RAID controller The SAP Manager supports remote management of the ARECA PCI X PCI Express bus disk array controllers over a LAN Management over the LAN is achieved through the exchanges of SNMP management packets between the remote SAP Manager station and the SNMP agent on the local host controller firmware The remote SAP Man ager sends management requests to the SNMP agent which in turn checks the connected controller and then sends back a reply to the requesting manager The following figure shows a typical SNMP connection Local Host with SNMP Agent GUI RAID Manager Station A remotely managed system requires all of the following compo nents e The managed system must contain a SATA RAID controllers e Installing an ArcHttp Pr
14. oxy Server on the managed system e Remote and managed systems must have a TCP IP connection 1 To monitor SATA RAID controller on a remote machine you must first start up your local ArcHttp proxy server Please refer Ee ______ 6 Utility SAP Monitor ence user manual section 6 1 2 1 2 Check to ensure that the local host is properly connected on the network 3 Launch your SAP monitor utility in the remote system Click on the Start Button in the Windows 2000 XP task bar and then click Program select the SAP and run SAP Moni tor The LOGIN dialog box appears 4 When connection to the remote system is established the System Login screen appears The SAP Manager provides password protection for guarding against users from monitoring of the disk array system This secu rity feature is put into effect the first time an attempt is made to modify the disk array configuration after turning on the SAP Man ager station Account Password The SATA RAID controller default User Name is admin and the Password is 0000 Note that you must be logged in as administrator with local admin rights on the remote machine to remotely configure it Utility SAP Monitor 2 3 SAP Monitor Main Menu amp Raid SubSystem Monitoring Utility a Bo R A Add Delete Resan Address Books Setup About State IP Controller Serial Descriptions o00 192 168 0 50 12345678901234 ARC 6120
15. sage notification for this particular entry select the Enable option button To disable select the Disable option button 6 Click OK to add the specified entry to the address book 7 Repeat the same procedure to add the other entries you want 8 If you want to delete an entry from the address book se lect it from the list box and then click on the Delete button 9 Select the OK to exit the Address Book command function and save the value 15 Utility SAP Monitor 2 3 3 5 Stopping On going Delivery 2 3 3 5 1 Broadcast Notification The Windows Broadcast message notification function automati cally transmits the message to a destination computer until the message is received from it This ensures message reception by the intended administrator If the destination computer is off line you can terminate subsequent message retransmissions to cut back in the processing time of your computer and also to lessen traffic on the network e To stop message retransmission to a particular destination 1 From the list box in the Address Book for Messenger Infor mation dialog box select the target entry then click on the Properties button The Personal Information Broadcast dia log box appears displaying the current settings of the selected entry amp Personal Information Broadcast x Computer Name Tany ss lt sSSSSC CS Message Disk Failure 8 f Enable Disable 7 Stop In Progress Event Notification Error
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